Sail Date: March 2018
From boarding to leaving Royal Caribbean took care of us. The Freedom of the seas was the best cruise we have been on. The splash pad was great for kids and. Adults. The character breakfasts were alot of fun for us and our ... Read More
From boarding to leaving Royal Caribbean took care of us. The Freedom of the seas was the best cruise we have been on. The splash pad was great for kids and. Adults. The character breakfasts were alot of fun for us and our grandchildren. We went 2 days. They got to get their pictures taken with the characters. The first 2 days we were at sea and it gave us a chance to get to know the ship. We went to Johnny Rockets which costs $9.95 each. Just a suggestion is to read the letters and papers they give you because I found a paper that had some coupons on it. We are platinum crown and anchor members and I was looking-waiting for a coupon book as in the past, so I missed the letter with the discounts for alot of places including Johnny Rockets. St. Kitts we just walked around. There was shopping at the port. St. Maartin we took the water taxi for $7 round trip to shopping and the beach. We rented 2 chairs with an umbrella and 5 drinks for $25. San Juan we walked around went into some shops and bought some items at Walgreens. Labadee was wonderful! We wished that the ship would stay there a couple days! Read Less
2 Helpful Votes
Sail Date: March 2018
Food: bland, stale bread, frozen butter for stale rolls, no variation in menu. Windjammer is set up like a Black Friday sale gone wrong. Flow is bad, makes other travelers pushy and hostile. Pool: great if you like freezing cold water ... Read More
Food: bland, stale bread, frozen butter for stale rolls, no variation in menu. Windjammer is set up like a Black Friday sale gone wrong. Flow is bad, makes other travelers pushy and hostile. Pool: great if you like freezing cold water and want to stand by the pool since there are not enough chairs. Rooms: motel 6 is better. Mattress felt like as a quilt over a piece of plywood. AC did not work and they did not fix. Pillows awful, old musty smelling rooms. Hustle: beverages coffee and liquor all weak or watered down. Cruise is designed to make you pay more for what should be included. Beverage and ice cream machines don’t work. Not enough self serve machines on ship. Stairs: crew wipes down hand rails with water during high traffic times. Made several people lose balance on stairs. Fitness equipment old and not working properly . Most earbud jacks don’t work. Also no variety on TV, you have to pay for movies. Read Less
1 Helpful Vote
Sail Date: March 2018
I’ll expand the review later but right now I’m venting about how my room is ruining the experience. STAY AWAY from 6632. The Ac is a joke. I can barely get to sleep and I wake with pools of sweat in my eye sockets. Every night ... Read More
I’ll expand the review later but right now I’m venting about how my room is ruining the experience. STAY AWAY from 6632. The Ac is a joke. I can barely get to sleep and I wake with pools of sweat in my eye sockets. Every night foam bubbles up from bathroom drains and fills the shower stall and floor with very worrisome dirty foam. Three maintenance calls failed to resolve either problem. Love the crew. Love the ship. Love the destinations. But I’m hating any time spent in cabin 6632. Never book. Food is good and mdr is fast. Casino small but fun. Great bars and spectacular views from several venues. Oh also. Freestyle beverage a complete fail. They are constantly out of service and when “working” most flavors are unavailable. It’s a huge source of frustration for passengers who have classic bev package. Machines a mile from cabins. Long lines of irritated guests. This has to be solved. Read Less
2 Helpful Votes
Sail Date: March 2018
After having just left the Harmony, 6 days aboard the FREEDOM was just what I needed and I must admit to enjoying this cruise much more than the previous week. Embarkation was quick and easy - as was the final disembarkation. Leaving ... Read More
After having just left the Harmony, 6 days aboard the FREEDOM was just what I needed and I must admit to enjoying this cruise much more than the previous week. Embarkation was quick and easy - as was the final disembarkation. Leaving the ship for the islands however was something very different. The Cruise Compass and indeed the Captain announced that gangways to leave the ship would be open on Deck 1, forward and mid-ship. As a result, hundreds of people were turned away from Deck 1 (forward) because the gangway was not being used. Everyone had to relocate to Deck 1 (mid-ship). Chaos ensued! This happened twice and many people were left with the idea that one couldn't trust the Cruise Compass or the Captain! I must also address the security upon returning to the ship after visitinng Cozumel. The lady in front of me had 2 bottles of alcohol and after going through the x-ray machine, she was told to register with the 'liquor collecting clerk' who would take the bottles from her until the last evening onboard. The security lady then turned to the passenger behind me and completely failed to check on the 'tequila' lady; who promptly walked straight into the elevator (nursing her bottles) and even had the audacity to laugh and joke about the security onboard. I am only assuming that this lady had alcohol because the security woman never even opened the plastic bags to check on the contents. If rules are in place, why are they not enforced? Especially with security? I am a main dining room eater but must confess that the first night on board changed that! Since there are specific dress rules, these were not enforced at all. I am sitting down to eat and am joined by a man wearing short shorts showing horrible black hairs on his legs! Ugh! Even though the first evening is 'casual' (presumably because luggage may not have been delivered in time) this was certainly not the case with the Freedom. It was 8pm and all luggage had been delivered in a very timely manner; however the amount of people in sleeveless, shoulderless, torn, oversize vests and flip-flops was staggering. After this experience, I chose to eat in the Windjammer; which I must say was excellent. Even though I was always over-dressed, it was much more comfortable for me. And so for the second time, I must ask … why have these rules, if they are not enforced? My stateroom was excellent. The attendant (Sergio) did a great job. It was always cleaned and smelling fresh. The ship is lovely, well planned and well cared for. I appreciate that the Schooner Bar is between the casino and the theater. Everything worth having is all on deck 4! Service was not the best, I'm afraid. There were not enough people staffing Guest Services, which resulted in long queues and the same can be said for the Schooner Bar (staff and waiters) and the Casino. Upon checking my final bill, I saw that I had been charged for 6 drinks in the Schooner Bar (which were ordered on "Diamond Time"). How could that happen, I ask myself - since I was never presented with a bill and certainly never signed one? After a very long wait at Guest Services this was eventually rectified. I should also add that several of the ladies restrooms were often out of hand-wash and sanitizer. Notwithstanding these negatives, I enjoyed the FREEDOM much more than the Harmony. It is a nice, compact ship, with everything easily accessible. Maybe the ship was just short-staffed but the crew/staff were always smiling, courteous and anxious to meet every need. Read Less
Sail Date: March 2018
We traveled with Autism on the Seas. Absolutely wonderful staff. They made cruising with autistic grandson a wonderful and relaxing experience. Will travel with them again. Embarking and disembarking were made very easy for a child that ... Read More
We traveled with Autism on the Seas. Absolutely wonderful staff. They made cruising with autistic grandson a wonderful and relaxing experience. Will travel with them again. Embarking and disembarking were made very easy for a child that can not wait in line. The ship is beautiful and had so many activities and entertainment venues that you were never bored. All staff are friendly and very accomodating. The food was outstanding and plentiful. The alcoholic beverages were delicious and always available. It was so relaxing to sit out on the deck by the pool and relax with a delicious drink. It was fun to return to our stateroom after dinner to see what kind of animal made out of bath towels and wash cloths was awaiting us on our bed. We thoroughly enjoyed the “Beatle Tribute” show. The music was outstanding. We also enjoyed Listening to Jayne Anistocia at the Schooner Bar. Her voice is beautiful and soothing and the variety of songs she sang and played was amazing. Read Less
Sail Date: March 2018
Great cruise vacation with families! Lot's of activities on ship and on port. Complimentary food quality were above average to excellent, services and staffs are very friendly. We picked internal cabin (no window no balcony) because we ... Read More
Great cruise vacation with families! Lot's of activities on ship and on port. Complimentary food quality were above average to excellent, services and staffs are very friendly. We picked internal cabin (no window no balcony) because we only goes there to sleep or to freshen up before the next activities. Works great for us. On deck 9, didn't notice too much of rocking. Only had to take Dramamine once after meal with wine, just because the combination was a bit too much. Walking around the "outdoor" area helps with nausea. The buffet was fine, lots of options includes gluten free section. Main dining hall was really great, it mades the trip extra special. Our service staff went above and beyond to make sure we like our food, and often offered to replace with something else if we didn't like it. One of the nights we had to dine without reservation, the staff was just not as attentive. Facilities was good. There's a fitness center with treadmills, stationary bikes, basic machines and a woodfloored room for classes like yoga. Water tasted fine to me, and were available plenty around the dining areas. My sister in law bought a box of Evian water just in case, but at the end they had to haul the remaining water off the ship. Ports and excursion was fine. Nothing out of the ordinary. We did Dolphin push, pull and swim at Grand Cayman (dolphins were very cute and mesmerizing); Beach break at Costa Maya (not recommend, was average with watered down drinks. and seaweed season); and Deluxe beach break & Playa Mia waterpark (this was pretty good! tasty food, nice pool area for family and kids). Now that I'm back to the real world, I really miss the convenience of having the abundant food choices on the ship. Read Less
Sail Date: March 2018
This was our first ever cruise and I wasn't sure I enjoy being on a boat with so many other people. I traveled with my husband and four kids and stayed in adjoining balcony cabins - 7326 and 7328. My mom was in a balcony cabin on the ... Read More
This was our first ever cruise and I wasn't sure I enjoy being on a boat with so many other people. I traveled with my husband and four kids and stayed in adjoining balcony cabins - 7326 and 7328. My mom was in a balcony cabin on the other side of the ship. The boarding process took a while (we had been up all night driving, so it may have not seemed as bad if we weren't so exhausted.) When we got on the ship, we wandered around a little waiting for the rooms to open at 1. If I were to go again, I would have brought another bag to stick the kids pillows/blankets in so we didn't have to carry them around. We had our luggage delivered to our room just before 5. When we got into our rooms, I was pleasantly surprised that they were more spacious than I had been expecting. (Not huge, but not as tiny as I had thought they would be.) The adjoining rooms have a chair instead of a couch to make room for the door. Our stateroom assistant pulled down the pullman bed, separated the beds into twins, and unlocked the balcony divider for us while we were at dinner the first night. She kept our room stocked with ice and provided excellent service. Deck 7 was great because it was in the middle of the ship and we were near the library, which was a nice meeting/resting spot. The ship is big, but not hard to navigate. The first couple of days, the pool water was freezing, but it had warmed up by the end of the week. The pools were very crowded during the day, but fairly empty in the evenings. We never had to wait in line for very long for rock climbing or ice skating or the shows. When I read reviews prior to the cruise, I saw lots of people say they loved the Windjammer and weren't impressed by the main dining room. We had the opposite reaction - we did not enjoy the Windjammer at all. We loved the main dining room and had excellent service and food. The few times when we didn't love the dish, they would replace it with something else. I was very impressed by the service and the food. We went to Sorrentos and Cafe Promenade a few times at night for snacks and enjoyed being able to easily get a snack. Sorrentos pizza was decent...not the best I've ever had, but not as bad as everyone said it was. We ate lunch in the main dining room when it was served on cruising (not port) days and it was very good. For the breakfast and lunch in the main dining room, you could either order off the menu or get the buffet (or both). The breakfast buffet was excellent. We saw Once Upon a Time (didn't love it), the Freedom on Ice show (very good), Marquee (liked it ok), and a comedian (really enjoyed). They showed two movies every night on the big screen by the pool. My youngest enjoyed going to the kids club, but my older ones never tried it out. Our cruise went to Grand Cayman, Costa Maya, and Cozumel. We did the turtle center at Grand Cayman and everyone really enjoyed it. We were supposed to swim with stingrays but the water conditions were rough and they took us to Starfish Point instead. It was a long boat ride in rough water and wasn't really worth it. I was worried we might not make it back in time, but we did. The line to get back on the tender boat in Grand Cayman was crazy - it was huge and wrapped around and around in the port. In Costa Maya, we just walked around the port and swam in the pool and ate at Latina Cantina. It was touristy, but a good place to just hang out if you don't want to do an excursion. They have the free pool, entertainers, flamingos, the dolphin experience you can watch, and lots of shops. In Cozumel, we went to Paradise beach and it was very nice. The inflatable water toys/trampoline/climbing toys were harder to get onto than I expected. Paradise Beach has a heated pool, the beach, the water toys, kayaking, stand up paddleboarding, and chairs on the beach. The food was good but not great, but the service was very good. Overall, we had a great trip. I loved our balcony room, the main dining room service and food, all the things to do on the boat, and seeing new places. I was surprised at how long it took to get off the ship and get through customs. We carried our own luggage off so we could get off quicker and it took at least an hour to get through customs. They did let us sit and wait and call us by rows, so that helped make the process smoother. Read Less
1 Helpful Vote
Sail Date: March 2018
I have traveled Royal Caribbean before and had a good experience. Overall it was good except for a few major issues. I'll start with the good things: Great aspects: *State room was nice and we had an interior but always clean and ... Read More
I have traveled Royal Caribbean before and had a good experience. Overall it was good except for a few major issues. I'll start with the good things: Great aspects: *State room was nice and we had an interior but always clean and tidy *This ship had more than enough things to do! The ice rink was a nice fun change and the ice shows were fabulous *Dining was fine but by the end we were sick of the food options (to be expected with such a long cruise) *Service from all members was fantastic-especially the art team from Park West things that were not so great: *EVERYTHING started late.. like 10-15 minutes late. I would expect better time management for a cruise line that has so many events planned *The compass was flat out wrong on multiple occasions. This was incredibly frustrating!! *Often things were printed for the wrong day/time or did not occur at all (examples: the 10 dollar sale was printed as occurring on the wrong day, art events started at different times, overbooked an area for two events at the same time just to name a few) *staff seemed unconcerned that things were not on time/ were not aware that the compass was wrong and were unable to help with the confusion of change of events *a great group of kids were supposed to preform but didn't even make it into the compass, only knew because we ran into them and they told us they would be preforming. Read Less
Sail Date: March 2018
The cruise was pretty good!! Everything went smoothly when we boarded the ship. The cabin was pretty good big enough for my son and me. The dinning was OK the taste of the food was also OK. We ate one night at the Chops Grill and I can ... Read More
The cruise was pretty good!! Everything went smoothly when we boarded the ship. The cabin was pretty good big enough for my son and me. The dinning was OK the taste of the food was also OK. We ate one night at the Chops Grill and I can honestly say the food was better on our previous cruise last year but, it was good enough for how much it costs. Did not really do any of the entertainment but the activities like the Flow Rider, the basketball court, and the video game room was really good. My son had a ton of fun especially on the flow rider.The service was good from all the employees. The ports of calls where good too except I think the the excursion to the 7 mile beach in Grand Cayman was way over priced for what you get. We paid about $40 per person and it included the ride to and from the port a lounge chair and umbrella (which we did not get because they said it was too windy but in reality it was that they ran out) and 1 rum punch which was not too great. Now the excursion to the Maya Water Park was great and it was a good deal. Read Less
Sail Date: March 2018
The staff is incredible friendship, and the Teen program is very well planning, the 12-14 is doing activities for themselves. The program were very good for every group of ages. The Ice Show was excellent. The Cabin was very good, with ... Read More
The staff is incredible friendship, and the Teen program is very well planning, the 12-14 is doing activities for themselves. The program were very good for every group of ages. The Ice Show was excellent. The Cabin was very good, with a pullman bed, that my grand daughter loved it. The cleanest of the stateroom was excellent.The embarkation and disembarkation was very fast, and smoothly. I traveled with my husband and my grand daughter, and both had a great time on board. The staff in the dinning room was very attentive, they call us by our names every day, and learned very fast how we like desserts or drinks. The disembarkation and embarkation in the different ports of call, was very organized and fast. The Promenade shops had variety of stuff and with different offers every day. We adore Royal Caribbean, and the Freedom of the Seas cruise is one of our favorites. Read Less
Freedom of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 5.0 4.2
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.4
Family 5.0 4.4
Shore Excursion 4.0 3.9
Enrichment 3.0 3.9
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.1

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