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Norwegian Jewel Cruise Reviews

Norwegian (NCL)
Norwegian Jewel
Destination
Departure Port

Traveler rating

Excellent

974

Very Good

603

Average

354

Poor

203

Terrible

111

Cruise type

203 Norwegian Jewel Cruise Reviews


wgb7428 avatar

wgb7428

14 Reviews Written

27 Helpful Votes

Got me twice never again

|

Only selected this cruise because they cancelled all cruises from Houston three days after I booked. Had to use the $250 deposit. Should have just eaten the $250. NCL doesn't care about it's customers. Change in ...
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Sail Date October 2016


The BarCarres avatar

The BarCarres

4 Reviews Written

24 Helpful Votes

No More NCL For Us

We choose this cruise for the itinerary and to see if we might like to start cruising with NCL. Took about 30 minutes to decide once was enough. We had the ultimate beverage package which included nothing but ...
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Sail Date September 2016


albertzerok avatar

albertzerok

1 Review Written

4 Helpful Votes

Food Quality worst than Golden Corral - unacceptable.

If you don't mind golden corral quality food or less 3 times a day, I guess it's not bad. The truth is, the food was absolutely horrid, and I don't mean, not good, I mean, not edible some times. It was probably ...
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Sail Date September 2016


explore725 avatar

explore725

3 Reviews Written

19 Helpful Votes

It was just bad. Do anything but.

I have been on 9 cruises. 2 Royal Carribean, 1 Regent, 2 Holland America, 2 Carnival, and 2 Norwegian. We had a terrible time 2 years ago on the Norwegian Epic. But we wrote and shared our concerns and they gave us ...
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Sail Date August 2016


Boston Pats Girl avatar

Boston Pats Girl

1 Review Written

4 Helpful Votes

Poor Customer Service, Dirty and Infection Control guise!

This was a family cruise (13 people) and the trip to Alaska was indescribable. Leaving from Seattle was great. We arrived early to tour the area and experience a snapshot of Seattle. The embarkation process was ...
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Sail Date August 2016


Roc0503 avatar

Roc0503

1 Review Written

3 Helpful Votes

Very Disappointed!!!

I have cruised other cruise lines before and was very disappointed with Norwegian. They canceled our port visit to Skagway, Alaska and only notified me 2 days before sailing. They were only going to give $100 ...
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Sail Date August 2016


madspenzie avatar

madspenzie

1 Review Written

7 Helpful Votes

Trip of a lifetime gone in minutes of checking in.....

Upon check in at the check in counter, at the port counter of the cruise line, the entire passengers was given a notice that due to an unexpected ship repair, the cruise ship will need to be back in Seattle port a ...
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Sail Date August 2016


CurlySue2 avatar

CurlySue2

1 Review Written

5 Helpful Votes

Spent more time in Seattle than ALASKA!

BEWARE. Norwegian just completely cancelled our stop in Skagway, which we found out about on the second day of our cruise. Guest Services claimed that all guests were informed PRIOR to the trip (some guests stated ...
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Sail Date August 2016


Pjpeveto avatar

Pjpeveto

1 Review Written

9 Helpful Votes

Not a Great Cruise

I chose NCL based on a great cruise in Europe on NCL we took a couple of years ago. This cruise was very disappointing from several aspects. First, due to mechanical issues, they eliminated one of the Alaskan ...
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Sail Date August 2016


feisty pirhanna avatar

feisty pirhanna

1 Review Written

2 Helpful Votes

Alaska is amazing. The Jewel is not.

We chose this cruise and ship for the Alaska experience. Our check in process was hours long due to slow computers. Not starting off well. We stayed in the Haven. People in the cabin next door were smoking. ...
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Sail Date July 2016


Oceangoing007 avatar

Oceangoing007

1 Review Written

6 Helpful Votes

This old boat needs to be sent to the graveyard.

The ship is very dated The food was not very good anywhere in the free places, not sure about paying for more since we did not go to the pay restaurants. I felt like my college food was better then the Deck 12 ...
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Sail Date July 2016


sgfink avatar

sgfink

1 Review Written

11 Helpful Votes

Alaska on the Jewel 7/17-7/25; Disappointing Ship!

We spent 2 days in Seattle at the Marriott prior to boarding the Jewel and had a wonderful time there. The Marriott is right across the street from the Port so we just walked over with our suitcases when it was ...
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Sail Date July 2016


itgeekgal avatar

itgeekgal

1 Review Written

4 Helpful Votes

Alaska was beautiful but take a different line.

This was our 1st and unfortunately last NCL experience. We had a good time cause that's what we do, but NCL could have made it much better. Embarking and debarkation were the best, otherwise we were disappointed. ...
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Sail Date July 2016


Kriptonik avatar

Kriptonik

2 Reviews Written

6 Helpful Votes

Beautiful Alaska, Not So Pretty Jewel

Dining: I will start by saying the Dining was great, and what little entertainment they had, was also pretty good (Wasn't much of it). Enjoyed the buffet, and dined at a few of the specialty restaurants. I would do ...
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Sail Date July 2016


j9inmaui avatar

j9inmaui

1 Review Written

15 Helpful Votes

NCL First Timer Regret

First cruise ever, last on NCL. The ship was nice, did not seem dated to me as some say BUT.... Staff - friendly but usually only if prompted for help - I think I saw my room steward twice, both times because I ...
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Sail Date June 2016


cger61 avatar

cger61

1 Review Written

7 Helpful Votes

Port Stays too Short

I have previously sailed on the Norwegian Jewel to Alaska in 2015, although the earlier cruise was the 10 day version not the 7 day version. I will be sharing with readers my perceptions of the good, the bad, and ...
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Sail Date June 2016


kaila.petty@yahoo.com avatar

kaila.petty@yahoo.com

1 Review Written

11 Helpful Votes

Alaskan Family Vacation

We embarked the Norwegian Jewel on June 4th from Seattle. We stayed in an inside room, no window or porthole. SHIP: PRO: The ship was overall very clean. CON: The ship was very outdated. CABIN: ...
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Sail Date June 2016


juliep2 avatar

juliep2

2 Reviews Written

16 Helpful Votes

Ghost Ship for a Night

We've done a one-night itinerary before, on Princess, and as Seattleites, love the fun and flexibility of just one night away. We were sorely disappointed on this itinerary and felt like it was an afterthought, not ...
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1 photo

Sail Date May 2016


hyker1 avatar

hyker1

9 Reviews Written

19 Helpful Votes

Done With NCL

My husband and I are frequent cruisers, and our first cruise experiences were with NCL. We always had a great time, but felt as though they liked to "nickel and dime" passengers a bit too much with promotions. ...
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Sail Date March 2016


otters92 avatar

otters92

4 Reviews Written

27 Helpful Votes

Overall Very Good Cruise, but with Some Dubious Experiences

About a month prior to our cruise, I read a litany of recent negative reviews of the Norwegian Jewel. They said the ship was outdated and run-down and the staff was uninspired if not uninterested. I started to ...
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Sail Date March 2016


Sparkamatic avatar

Sparkamatic

2 Reviews Written

17 Helpful Votes

NCL the New Carnival?

I am a frequent cruiser but this was my first NCL cruise, and may be my last. I booked 90+ days early to take advantage of the "Unlimited Beverage Package-UBP" (supposed deadline) that was the major selling feature ...
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Sail Date February 2016


mjkuehn95 avatar

mjkuehn95

1 Review Written

7 Helpful Votes

Service really does make all the difference.

This was our first trip on Norwegian and we were very excited to try a new line. We have cruised before on Carnival multiple times and always in suites. We were cruising with 9 people in two suites on the ...
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Sail Date January 2016


lcasbon avatar

lcasbon

1 Review Written

8 Helpful Votes

Disappointed

My husband and I traveled with my family which included a total of three couples. We cruised two years ago with this same group to celebrate my brother's birthday. Two years ago our group took a cruise on the ...
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Sail Date February 2016


MIcruisIN avatar

MIcruisIN

1 Review Written

10 Helpful Votes

Unexpected Disappointment

My wife and i have been cruising or the last 15 year but have never been on NCL and decided to take our entire family, including 2 grand children on a cruise. It was apparent from the start that things were going ...
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Sail Date January 2016


Stanf3 avatar

Stanf3

1 Review Written

4 Helpful Votes

Mexican Riveria on the NCL Jewel

We booked a last minute deal for this cruise and were assigned a mini suite about a week before we embarked. The room was nice and kept clean and neat throughout the week so no complaints there. However the location ...
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Sail Date January 2016


Norwegian Jewel Ratings

CategoryEditorMember
Cabins3.04.1
Dining4.03.7
Entertainment4.04
Public Rooms4.04.2
Fitness Recreation4.03.9
Family4.03.9
Enrichment1.03.4
Service3.04.1
Value For Money4.03.8
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