Sail Date: August 2018
Friends recommended Norwegian and the Jewel cruises to Alaska from VanCouver. This was our first cruise in over 35 years my have things improved! We were in a penthouse suite 9000 in the very front of the ship. Very quite area of ... Read More
Friends recommended Norwegian and the Jewel cruises to Alaska from VanCouver. This was our first cruise in over 35 years my have things improved! We were in a penthouse suite 9000 in the very front of the ship. Very quite area of the ship with a huge deck area spacious suite with exceptional perks. We received the “Royal Treatment “. I cannot brag enough on the staff and how well were taken care of. I have zero complaints and only high praise for all the hard work that went into making our trip great. The entertainment went beyond our expectations! The restaurants were exceptional. We went on a 7 day cruise starting in Van Couver with stops in Ketchikan, Juneau, Skagway then disembarked in Seward. Norwegian has all the small details taken care of and are very very good at it. We were fortunate that EVERYTHING went like clockwork. Thanks Norwegian, loved it! Read Less
Sail Date: August 2018
My husband surprised me with the gift of an Alaskan Cruise for my birthday and since I've never been on a cruise before I have nothing to compare it to but I will say that it was absolutely AMAZING. The staff were so nice and ... Read More
My husband surprised me with the gift of an Alaskan Cruise for my birthday and since I've never been on a cruise before I have nothing to compare it to but I will say that it was absolutely AMAZING. The staff were so nice and friendly and the accommodations were simply perfect. We did the whale watch excursion in Juneau and the White Pass and Yukon Trail train excursion in Skagway - both were must do's. Our plan offered 3 nights of fine dining and fine they were. There is also unlimited food through out the ship at almost all times which wasn't necessary for us but plenty of people needed a midnight snack. The bartenders in the Spinanaker Lounge were our favorite but really all of the bartenders were so nice and always willing to give us tips on port must see's and entertainment ideas. I would say that my husband knocked it out of the park, I don't know if any other cruise can compare to this one. Loved it! Read Less
Sail Date: July 2018
Even Better Than 1st Alaskan Cruise. Great cruise. We had visited all but 1 ports before. Icy Strait Point, Hoonah and whale watching was fantastic. Cruising Hubbard and Sawyer glaciers was even better than Glacier Bay in my opinion. ... Read More
Even Better Than 1st Alaskan Cruise. Great cruise. We had visited all but 1 ports before. Icy Strait Point, Hoonah and whale watching was fantastic. Cruising Hubbard and Sawyer glaciers was even better than Glacier Bay in my opinion. Although we had been to Skagway, Juneau and Ketchikan we found plenty to do in these towns also. Production cast shows and Cirque BiJou (ms) were great as well. Comedians were funny although the mentalists' new show was better in our opinion. Cagney's, Teppanyaki, and O'Sheehan's were great as usual. We had no complaints of dining room or buffet, plenty of variety and good. Very clean ship and happy crew! Lots of places to view the beautiful scenery. We love the design of the Jewel class ships and The Great Outdoors and Spinnaker lounge. Since we were in an inside room, we spent many hours at these places. We will be back. Read Less
Sail Date: July 2018
Always wanted to experience a nice Cruise. That is why I picked Alaska with Norwegian. We as family really really enjoyed the maiden cruise. Food was excellent, Entertainment was great. Service was wonderful and cruse staff were so ... Read More
Always wanted to experience a nice Cruise. That is why I picked Alaska with Norwegian. We as family really really enjoyed the maiden cruise. Food was excellent, Entertainment was great. Service was wonderful and cruse staff were so hospitable and courteous. I liked the diversity in crise staff who were genuine. It was a wonderful experience overall. Some suggestions for consideration: 1. Could provide NAAN/CHAPPATHI/THIN ROTI in the Indian vegetarian diet. 2. Non smoking casino 3. Pool Table 4 More Cards packs and a bigger Cards Room 5. More Sugar Free Options especially in Desert Despite minor obervations, the Cruise was a dream vacation and we all thoroughly enjoyed the 7 days of experience and looking forward to our next vacation with Norwegian. May be we will do an European Tour or an Australia/Newzealand tour with family next year. Looking forward for more special offers and deals for the same from Norwegian. Read Less
2 Helpful Votes
Sail Date: July 2018
NCL knows how to treat their customers. The entire staff was wonderful and tried to please us in every way. The entertainment was outstanding! The food was the best. So many selections that I liked in the dining room, even though I am ... Read More
NCL knows how to treat their customers. The entire staff was wonderful and tried to please us in every way. The entertainment was outstanding! The food was the best. So many selections that I liked in the dining room, even though I am a very picky eater. I loved O'Sheehan's Bar and Gill with the best menu and a booth to look out of the ship. The ports were fantastic, free shuttle bus to Juneau which was very nice. I have cruised on over 50 other cruises, and this was the first time that boarding was so fast and getting off the ship was very organized and not very long at all. I was impressed!!!! The Cruise Director did a great job. The not so Newlywed Game Show was outstanding, The comedians were so funny! I would go on this cruise again. Alaska is beautiful and NCL knows how to treat their customers. I am a very happy customer!!!! Read Less
3 Helpful Votes
Sail Date: July 2018
Let me begin by saying that this will be a rather long review. It is, because it encompasses 11 days, almost all filled with something worthwhile. So, let me start by saying the the NCL Alyeska Land and Inside Passage was above and ... Read More
Let me begin by saying that this will be a rather long review. It is, because it encompasses 11 days, almost all filled with something worthwhile. So, let me start by saying the the NCL Alyeska Land and Inside Passage was above and beyond anything we could have imagined. From the moment that we arrived in Anchorage, it was truly great! One more point, some writers may be, I am not, able to express the history, sights and sounds in prose, but nothing compares to being there, seeing, and feeling it. Upon our arrival at the Anchorage Airport, we were met by a number of NCL representatives, all making sure we got our luggage, and then ushering us on to waiting transportation to our downtown Hilton Hotel. We registered and met Jesse, our guide to be for the next 3 1/2 days. We spoke with Jesse for about 20 minutes where he gave us meeting times and a quick synopsis of our land tour. We were off to to stroll the streets of Anchorage and enjoy a restaurant of our choosing. The next morning we met Jesse, with everyone being on time, and we were off on what was to be our great adventure. DENALI -- a bus ride out of Anchorage through the countryside and on up to Talkeetna where we were to catch our train up to Denali. Jesse was terrific while we were on the bus. He proffered the history of the area and pointed out the most beautiful and interesting sites. Off the bus and onto our 4-hour train ride from Talkeetna to Denali on the NCL 'private' car. It was the shortest 4-hours ride ever. While on the train, we were kept informed by guides who were steeped in the history and beauty of the area. I can tell you that I took at least 150 pictures. A side note - the train has a dining car - the prices are very reasonable and the food was very good. After a great ride, we arrived in Denali National Park and we were escorted to our accommodations. The accommodations were what you might expect in the wilderness - 'cabin in the woods' - well not exactly in the woods - they were lean but comfortable. The next day our trip through Denali (the Park itself is larger then the State of Vermont) began at about 1PM and took us 56 miles into the Park. The sites and sounds were fantastic, so much more than we thought it would be. We could tell you all about it but that wouldn't be fair; it would be depriving you of your own eye opening experience. Thank you to Dan, our driver and guide. We returned to our cabins at around 9:30, washed up and got a bite to eat. After eating and walking around, we realized that it was past 11 PM and it was as light as 7 PM on a mid-summers evening at home - sunrise was to be in 4 i/2 hours. Up and at'em at 6 AM for our ride to the Alyeska Resort in Girdwood. The trip was over 9 hours with a number of great stops along the way. The highlight, by far, was at Martin Buser's (4-time winner of the Iditarod) ranch where he trains and raises his mushers. It was phenomenal! We watched Martin on a short training run - we interacted with the dogs and had an opportunity to hold 6 to 8 week old pups. No one in our group left without big smiles and great memories. From there, more interesting sights and history, again ,all the while, commentary provided by Jesse. When there was a lull in either vistas or noteworthy history or both, Jesse was there to provide us with a couple of 20 minute videos. We arrived at the Alyeska Resort, a beautiful Hotel nestled in mountains on all sides. Within 5 minutes of our arrival, Jesse was handing out our room keys. In another few minutes our luggage was off the bus and we could either retrieve it ourselves or have it delivered to our room. We washed up and took the Gondola up the 2300 foot mountain to the Seven Glaciers Restaurant. (Ed. If you want to eat at the Seven Glaciers, your best bet is to make your reservation as soon as you book your land/cruise). The next day, on to Seward and the NCL Jewel. But first a stop at a wild life preserve where you really got up close, if not personal, with the wildlife. Just another great highlight of the tour. At right around 3PM we arrived in Seward and said our reluctant goodbyes to Jesse. He was great, professional, informed and affable. Did I say that he helped make this portion of our tour? Thanks Jesse!!! On to the ship - let our next portion of our adventure begin. Short and Sweet, we were on the ship and in our rooms within 20 minutes of exiting the bus - not bad, not bad at all. Let me say upfront, our Steward Miguel, Concierge John, and Butler Sayit were excellent in every way. They intuitively knew when you wanted them or needed something or when to be invisible. We couldn't have asked for better - Thanks Gentlemen. As to eating, we had 6 speciality restaurants penciled in; 2 in La Cucina, 2 in Le Bistro, and 2 in Cagney's and one in either Chinese/Sushi (Chin Chin) or O'Sheehen's depending on our mood. We opted for Chin Chin which was a small disappointment. However, La Cucina, Le Bistro and Cagney's exceeded expectations. Simply, the food is very good with enough choices in each to satisfy varying palettes. With our gastronomic considerations out of the way, let us concentrate on our trip from Seward to Vancouver. FIRST STOP - CRUISING HUBBARD GLACIER HUBBARD GLACIER - We spent a little over an hour cruising and getting close to the Glacier and truly neither words nor pictures do this wonder justice. "We got as close as we have ever gotten to the Glacier", was one person's observation. We happened to arrive later in the day and we were able to see a fair amount of calving (ice breaking off the Glacier), though we were told that there is a like amount of calving in the morning as well. It was worth the price of admission, by itself. Another life experience, in our estimation. ICY POINT STRAIT - We opted for a Jeep caravan, as it turned out 7 in all, with the lead Jeep providing commentary (over the radio) by the guide. Each Jeep had one driver and three passengers. We made a number of stops to take in the views and change drivers if you wanted. Commentry: Some good views and some good off-road driving fun. Somewhat disappointing. JUNEAU - In the morning off to Whale watching. A short ride to our boat and off we go. Be aware that these boats, for ecological reasons cannot get within, I believe, 100 yards of these mammals. However, and it is a big however, you cannot stop the whales from swimming much closer to your boat - so very often you do get closeup views of these monsters of the sea. We also saw Bald Eagles, Seals and Sea Lions. All in all, a very worthwhile excursion. SKAGWAY - A short bus ride around Skagway and on to our search for gold. We learned a little history and the process of how to pan for gold - we of course would find a few flakes which we placed in a vial and had the 'town' accessor's office weigh it and give us the value based on the spot price of gold. Next, actually next door, another ranch where we had the opportunity to again interact with the mushers and it was great. Had we not had the experience with Martin Buser's ranch, we might have really appreciated the opportunity to see and hold these dogs. Next a train trip, in a restored parlor car, through some of the most rugged landscape we have ever seen. Climbing about 2400 feet in 14 miles, the tracks were cut into the the mountain, one side hugging the mountain and the other looking down sheer cliffs. There were trestles spanning gorges allowing for spectacular views, all this among the snow-covered peaks around every turn. Up to the US - Canadian border where we turned around. Actually we flipped our seats and down we went. The views were as good on the way down as they were on the way up. Comment - We would have liked some time to walk through Skagway. From what little we did see, we would have been interested in exploring. The time we spent panning for gold might have been better spent walking around - in our opinion. KETCHIKAN - We did not choose a tour, just walked around did some shopping. Embarkation in Vancouver was as smooth as silk - on to the airport. Sorry it was over. We have been on over a dozen cruises, some with land packages but nothing compared to this. THANK YOU NCL, Jesse, Miguel, John, Sayit and ALL those behind to scenes that made this adventure possible and incredibly enjoyable. Read Less
Sail Date: July 2018
We spent 2 days before the cruise exploring Whistler and Vancouver and definitely recommend it. Embarkation went smoothly and quickly, it started out a little confusing because no one was instructing us where to go with our luggage when ... Read More
We spent 2 days before the cruise exploring Whistler and Vancouver and definitely recommend it. Embarkation went smoothly and quickly, it started out a little confusing because no one was instructing us where to go with our luggage when they made a change from the norm. But we made it on and so did our luggage. We had a beautiful mini suite that I would strongly recommend if going on an Alaskan cruise. I think it would have even been comfortable for 4 people. The dining was typical. It was our first experience with up charge dining but we tried it because it was 1 of our freebies. The only restaurant we thought was worth the extra was Le Bistro, strongly recommend. I was EXTREMELY disappointed that they no longer serve lobster on their cruises, it was always a highlight of our cruising. Only once did I see crab offered and it was an appetizer with claw meat. Seafood is disappointing. We were disappointed with the activities on board, most carried an up charge and didn't seem worth the additional cost. We were also disappointed in the value of the excursions we chose. Misty Fjord was expensive, we saw no wildlife and no waterfalls, we basically saw landscape that we could have seen from our balcony. I was disappointed in the whale watching, we were so far away you couldn't see much unless you zoomed in with your camera. At least I can say I saw whales. Alaska is a beautiful, unique cruise. I have many other places I would like to see before going again. Definitely should be on the bucket list. Read Less
1 Helpful Vote
Sail Date: July 2018
We were told to expect chilly weather and rain for our Alaskan cruise. We hit the perfect combination of warm weather and sunny skies every day, so it was very pleasurable. The Jewel was refurbished last year, so everything was nice and ... Read More
We were told to expect chilly weather and rain for our Alaskan cruise. We hit the perfect combination of warm weather and sunny skies every day, so it was very pleasurable. The Jewel was refurbished last year, so everything was nice and clean and the crew was friendly. The excursions were expensive compared to other cruise destinations, but that's to be expected in Alaska. We took the shipboard excursions in every port and were not disappointed in any of them. We especially liked the presentation by NPS Rangers who came aboard for our Glacier NP portion of the trip. It was free and they announced everything that we were seeing over the ship PA system, so you didn't miss anything, even if you were in your stateroom. There was the usual overload of activities on board, and as long as you weren't expecting go cart tracks, zip lines and climbing walls, there was always something going on. There were 3-4 musical groups playing at any given time, and they ranged from piano players to rock bands; some merely ok and some very good.The way they were spaced, you couldn't hear one group from any other area, even though the bars were fairly close to each other. The theater entertainment was lackluster for this cruise, probably because we've been on so many cruises that we've seen most of the shows, or something very similar. They were ok and what you would expect on NCL. Our embarkation and disembarkation on this ship were very quick and we never had any issues for any of the ports. We didn't even have to use our Platinum priority because there was never a line. The tours used different parts of the ship to meet up, so it wasn't like mega ships where a hundreds of folks gathered in the theater like cattle. Read Less
Sail Date: July 2018
My husband and I chose this cruise because we had traveled almost around the world, but never to Alaska and have heard a lot of positive things about it from friends. We decided take the inner passage cruise from Vancouver to Seaward, ... Read More
My husband and I chose this cruise because we had traveled almost around the world, but never to Alaska and have heard a lot of positive things about it from friends. We decided take the inner passage cruise from Vancouver to Seaward, and instead of flying back from there, we opted to sail back to Vancouver. So we did 2 cruises in one. This gave us the opportunity to take it easy and do some shore excursions as we headed north and others as we headed south. We are very happy having made that decision and that choice. Embarkation was very smooth. The ship was lovely, very well appointed, spacious and had everything one could ask for. The cabins (staterooms) were well equipped and always kept clean and attractive by the attentive staff. The service was excellent. We liked the Open Plan where we could choose where and when to eat. The Dining rooms were fabulous and choice of foods, great. We have already started thinking about our next vacation. Read Less
Sail Date: July 2018
It’s a beautiful ship with amazing and beautiful hard working crew. There’s so much to do to keep one entertained: whether it’s just relaxing on a chair on a deck or; having a drink while being entertained with songs from the past ... Read More
It’s a beautiful ship with amazing and beautiful hard working crew. There’s so much to do to keep one entertained: whether it’s just relaxing on a chair on a deck or; having a drink while being entertained with songs from the past and current; all the different shows - some you can join like “deal or no deal” among others. The food! Sooo much to eat, you may have to buy a brand new set of clothes at the next debarkation town and the next, if you don’t stop eating. My husband totally loved meeting the local natives at Icy Strait Point and learning about their culture. Enjoyed visiting each town and talking to the locals. The shopping too, is always fun. So much to say, but overall, Amazing and Beautiful Ship and Crew. Have met so many people whom I’ll always remember and hope to see again. Muah Read Less
Norwegian Jewel Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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