Norwegian Jewel Cruise Reviews

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Norwegian Jewel

Member Rating

74% Loved It

Cruise Critic Rating

4.0 Editor's Rating
1,885 Norwegian Jewel Cruise Reviews
Cruiser rating
Excellent
871
Very Good
492
Average
258
Poor
145
Terrible
90
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Family Cruises
484
First-Time Cruisers
143
Senior Cruises
132
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128
Spring Break Cruises
50
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
KarimaJ
Member Since 2013
2 reviews
522 forum posts
3 helpful votes
For background, we have cruised Disney, Royal Caribbean and most recently the NCL Getaway all Caribbean destinations so we were excited to try Alaska. We are generally easy to please people, we go with the flow.My expectations were not ... Read more
yiayiat
Member Since 2016
1 review
3 forum posts
13 helpful votes
There was a large group of us who decided to go to Alaska in July, 2017. We choose the Jewel for two reason, price and drink package. Our travel agent worked with NCL and got us all in the same cabin areas. This was my second time on ... Read more
thunderfrompa
Member Since 2012
2 reviews
139 forum posts
2 helpful votes
Sailed July 2017
we were on carnival to alaska 2 years ago and a group of freinds were booking this never been on norwegian great deal so wanted to enjoy and see things we did not see or do prior norwegian buffetts are better but main dining not as good ... Read more
JoanMarian
Member Since 2017
1 review
13 helpful votes
Sailed July 2017
We booked this cruise as a family cruise with my daughter, husband and grand children. My main complaint is that this company nickel and dimes you on everything. For example, we had to pay $26+ every night for the pleasure of having ... Read more
fwbulldog
Member Since 2017
1 review
8 helpful votes
Sailed July 2017
Nickle and dime to death. Can't even bring a bottle of water. Can't fill up your own water bottles in the cafeteria. Can't get soda anywhere but the bar. Watered down, overpriced drinks. Sub-par entertainment that is mostly just a ... Read more
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caseylee4ts
Member Since 2017
1 review
4 helpful votes
We booked our cruise through Costco.com and booked this particular because the dates worked well for everyone in our party (13 of us total) and it went round-trip out of Seattle. Embarkation and disembarkation went more smoothly than any ... Read more
CelesW
Member Since 2017
2 reviews
7 forum posts
3 helpful votes
Sailed July 2017
We went to Alaska on the Jewel. I was so impressed with how well the ship was maintained and kept clean. The staff was so nice and friendly. The officers and crew were awesome. We had the pleasure to meet the Captain several times and ... Read more
15Paradise
Member Since 2017
1 review
11 helpful votes
Sailed July 2017
By all means get a cabin with some kind of window: We were on deck 4 ( the lowest one) and had a porthole...it was just fine! Think twice before you "buy" internet service on the ship. My husband did, and we had issues ... Read more
POOKYP
Member Since 2016
2 reviews
The Jewel is a nice ship - little older but nice -- but so far I love all of NCL -- -this is our 5th time to Alaska - took long time friends and some family members that have never been on a cruise. The staff was INCREDIBLE!!!! Everyone ... Read more
lgstovall
Member Since 2014
3 reviews
4 helpful votes
Sailed July 2017
This is a great cruise line. I think the Jewel is a very pretty ship and staff on board are attentive and pleasant, without going overboard just to receive a reward. I am ready to go again, on NCL, on any ship in their fleet. The cruise ... Read more
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debbie1swanson
Member Since 2017
1 review
10 helpful votes
My 85-year-old mother-in-law is finally getting to her bucket list and took my husband and me on this cruise. Her money. She is not wealthy. She has never led an extravagent life-style, so this was a huge deal for her. I helped make the ... Read more
tbarsug
Member Since 2017
1 review
2 helpful votes
We have always want to go to Alaska. We had family going and it was a perfect time. Since, we live near the city we were departing from there was no need to explore it. Our embarkation process went smoothly and was well organized. ... Read more
jeannemac
Member Since 2017
1 review
12 helpful votes
Sailed June 2017
I will start with the good, which isn't a whole lot. Good cabin steward and the ships show band was excellent. Now for the bad! Was greeted by a plumbing problem being worked on a couple of doors down from our cabin when we got ... Read more
Dilmemma
Member Since 2017
1 review
4 helpful votes
I chose this cruise because we had family members coming in and we were able to book last minute on this ship. The price was really good - less than $500 per person for a 7 day Alaska cruise. We have cruised before, with Disney, ... Read more
Srewob57
Member Since 2017
1 review
13 helpful votes
People we were traveling with already had their reservation so had no choice The ship was very clean and the service, for the most part, was excellent. Food was awful. Cold food was room temp, hot food was room temp. regardless of ... Read more
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thepeoples4
Member Since 2008
1 review
67 forum posts
27 helpful votes
This review is different than most. This is a summary of items that I always search these threads for: Before you leave home/before you board the ship:Download the NCL iConcierge App. This helps with onboard services once on the ship. I ... Read more
seattle sojourner
Member Since 2010
3 reviews
76 forum posts
3 helpful votes
We chose this cruise because we wanted to travel with our 4 year old grandson this particular week and leave from Seattle. We got a great deal about 40 days prior to sailing on an inside guarantee and for $100 we bid and were upgraded to ... Read more
Grant Shannon
Member Since 2017
1 review
12 helpful votes
Sailed June 2017
This was our first cruise with Norwegian Cruise lines, and it was also the last. We have done several cruises with Celebrity and Royal Caribbean. This cruise line does not measure up for us. We paid $4,000 to upgrade from an inside ... Read more
swatkins56
Member Since 2009
2 reviews
38 forum posts
6 helpful votes
My mother always dreamed of seeing Alaska; after my father died, I invited her and my daughter on an Alaskan cruise. My mother had never been on a cruise, but had friends who had shared about their travels. My daughter needed a break ... Read more
idpuckey
Member Since 2017
1 review
My BFF bought this cruise for my upcoming 60 th birthday, and wanted to do something out of the normal Caribbean. The stops and excursions are very nice and well organized. there is plenty to do. I find the ships entertainment to be weak ... Read more
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Long Time Gone
Member Since 2017
1 review
3 helpful votes
Sailed June 2017
We chose Norwegian for its flexible dining and casual attire. We specifically chose the Jewel for the itinerary which included Tracy Arm Fjord. The cruise staff was wonderful. Service was superb. The stateroom was comfortable, ... Read more
Cuzlin
Member Since 2012
5 reviews
1 forum post
2 helpful votes
Sailed June 2017
It was my husband's choice to cruise to Alaska but I enjoyed it immensely and would totally recommend it. We were reasonably lucky with the weather as we had sunshine every day except the second day at sea when it rained. My best ... Read more
NeiBaon
Member Since 2017
1 review
2 helpful votes
This was my first cruise. My sister chose the cruise because she gets seriously discounted cruises with Norwegian. As a result, I didn't have much say in the cruise line. We upgraded to a balcony cabin through a "bid" ... Read more
Calicruizer11
Member Since 2017
1 review
6 helpful votes
Sailed June 2017
This was my first cruise, and I went in with very few expectations. I was traveling in a group of 25, for my grandparents anniversary. We were a good mix of ages, with some kids around 10, a handful in their 20s, the parents in their ... Read more
Haydnsnana
Member Since 2017
1 review
3 helpful votes
Sailed June 2017
This cruise was chosen because of it's price, then the onboard package deals were amazing! That's what got us on board. The service of the employees was so over-the-top....it was such an enjoyable experience that I can't imagine it being ... Read more
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