This was my 12 cruise on Princess and they have always been great. Some of the problems on this one were outside of Princess' control but there's no excuse for the cabin problems.
The first day my cabin was cold but I'm not one to complain about things normally so I just let it go. Changing the temp on the thermostat didn't do anything. The evening of day one my TV went out. I suddenly ...
I chose this week long cruise to test Princess before taking a longer cruise in the fall. Immediately after the week was over I cancelled the longer trip. My “mini suite” was no larger than a regular balcony suite on Holland America. The water in the bathroom was scalding hot and they did nothing about it. Half of the public areas were so cold you had to wear a jacket or coat and there was ...
First let me start by saying I have written to Princess Cruises to give them a chance to respond before I made a review, I heard nothing from them either the letter or the survey.
We had no problem boarding and getting to our cabin the steward was excellent and very friendly.
Now the food review: The Horizon Court buffet was chaotic at the best of times from long lines because people were ...
Oh where shall I start on such a fun cruise that was the beginning of a lifetime of marriage..
Such a disappointment and after 114 attempts of phone calls to a number filled with people who could give a crap. Or mail never answered to the office in Santa Clarita. Even 2 certified letters that got denied . So this is where the story begins.
I wanted to surprise my fiance with a cruise ...
We have never been on princess cruises before....a trip from vancouver to hawaii and back to vancouver came up and we thought thats lovely that we dont have to fly. The ship we were on was the Crown Princess, there wasnt anything i didnt love about this boat....the staff were amazing honestly i mean all of them......one person who we absolutely loved and he was so wonderful to us...took ...
The evening I got home from my cruise I tested positive for Covid. As I have been four-times vaccinated, I am confident my symptoms will not last more than a few days. But I do have to question why Princess no longer positions a crew member at the buffet entrance checking the use of hand-sanitization (like it used to do in norovirus days and on all my previous cruises with the cruise line).
As ...
We joined friends for this cruise. I was in the navy and did many 5 day sails to and from Hawaii. My wife really wanted to go and even though I had reservations I agreed. The ship was good and the trip was good for the first half of the trip. We had some slightly rougher seas but they slowed down slightly to reduce movement. My wife has food allergies and the dining room floor manager did a great ...
We chose this cruise so that we might compare Princess to Holland who we normally sail with. There were so many awful things about this ship and this cruising company that this space is not big enough.
Firstly their application called Medallion is for their benefit only and not the passengers. It kept freezing up and we were unable to make reservations or order items onboard. They have an ...
We have done this cruise 4 times previously and enjoy leaving from Vancouver while we live in Victoria so no airline travel required. Embarkation was very smooth and there the service ended. We have been Elite for a number of cruises and have seen a marked decline in what our loyalty level is supposed to provide. The service desk no longer has a dedicated line for Elite and Suite passengers. They ...
Round trip out of Vancouver with 4 ports. Embarkment was a nightmare 3 1/2 hrs of mostly standing in line. This was a perfect itinerary for a group of 12. The ship was scheduled for dry dock immediately after we returned so wasn’t sure what to expect. The Bottecelli DR was noisy due to engine issues but other than that, didn’t notice any issues that were serious enough to ruin a cruise. We had 2 ...