Sail Date: March 2010
This was the first leg of our 2 leg Caribbean Cruise. We will do the Eastern on the Emerald after this cruise. Took the red-eye from SF and arrived in FLL the morning of cruise. After cleaning up and having a barfy breakfast sandwich at ... Read More
This was the first leg of our 2 leg Caribbean Cruise. We will do the Eastern on the Emerald after this cruise. Took the red-eye from SF and arrived in FLL the morning of cruise. After cleaning up and having a barfy breakfast sandwich at the airport, we took a taxi to Total Wine to purchase our vital fluids. Bought several bottles of wine,a six packof soda, tonic water and a bottle each of rum and vodka. The nice clerk packed it all up in an empty wine box and we were on our way to the port. Arrived approx. 11am and dropped our luggage and above mentioned box of supplies with the porter. Also carried a 6 pack of Coronas thru security. Waited in the Platinum/Elite lounge for 30 minutes. When boarding was started it took less that 10 minutes to get to our room. Did all the first day stuff; signed up for the Chef's Table, ate delicious hamburgers at the pool, signed up for Internet and met some wonderful college students in the hot tub from UCONN. (Shout out to Nikki and the Pharm boys). We skipped dinner in the dining room the 1st nite and enjoyed complimentary sushi and sashimi in Vines. Had dessert and coffee in the International Cafe, retired to bed and slept very soundly. The sea days were uneventful except for Trivia where we hooked up with a delightful extended family from Easton, PA (shout-out to the Hunts, especially Liz) and they adopted us for the rest of the trivia games on the cruise. We found the food very good, I don't remember any disappointments in the dining room. Loved the International Cafe, Vines, poolside grill and the Cafe Caribe. I liked the pizza but husband didn't. He likes lots of toppings smothering the crust.I like little cheese and little toppings. Must recommend the pub lunch in the Wheelhouse Bar on sea days. Excellent fish and chips. Service was par for Princess. Nothing outstanding or below standards. The day we tendered in Grand Cayman we had a Stingray City/Snorkeling tour pre-booked on the Internet with Moby Dick ($40 payable @ check-in). The weather was overcast and windy. The snorkeling was difficult as the waves pushed us back toward the boat every time we swam toward the reef. Didn't see many fish but lots of sea fans and coral. Next stop was the stingrays. Wow, what an awesome experience. So many rays came to meet us, they know the boat, and Captain Mark and his crew, Michael, Nicholas and sorry I can't remember the young lady from Dallas's name, handled them beautifully. We were all offered numerous opportunities to kiss hold and feed the rays. Our group had about 25 passengers so there was no crowding. Moby Dick's tour is highly recommended. They offered to drop us off at the 7 Mile Beach, but we were too hungry so we went back to the ship for more delicious hamburgers by the pool. The next day we missed Roatan as it was too windy to get into Mahogany Bay. Spent most of the day at the pool. Ho Hum. Get there early to claim your spot! Cozemul we were only able to see part of the city as husband developed a migraine late morning so we went back to the ship. We were chosen for the Chef's Table that nite that we had to cancel as he still had his migraine. Turned in early that nite after a lite dinner at Cafe Caribe. The next port day was Princess Cays which we missed due to windy conditions. Very disappointing again as husband was feeling better and we wanted to do some serious beach and snorkeling time. Didn't see any production shows, have seen them all before, but I really enjoyed the comics and the Hula Hoop girl that performed in the Piazza. Disembarkation was easy. Chose schlep yourself and was off the ship by 9 am and in the taxi by 9:15. All in all a good cruise, not excellent. We feel like we missed out on half of our cruise but you can't control the weather and half a cruise is better than no cruise. (And we are doing the Eastern Carib the next day, remember).. Read Less
Sail Date: February 2010
My wife and I booked for a 7 night St Valentine's cruise out of Fort Lauderdale. It was everything we hoped for and more. The staff on the Crown were engaging and I took the time to smile and say hello to just about any crew member I ... Read More
My wife and I booked for a 7 night St Valentine's cruise out of Fort Lauderdale. It was everything we hoped for and more. The staff on the Crown were engaging and I took the time to smile and say hello to just about any crew member I came across. The old say about honey versus vinegar certainly was true in this case. Getting on and off the cruise ship was a breeze. The only problem was at the end of the cruise when I did not want to leave the Crown. I was so relaxed. Meals were average to excellent. Trying to please over 3000 people is a no-win situation, but I think Princess does as good a job as any other cruise line. I read that some people were not impressed with the Horizon Court, no carving stations, no personal omelettes, etc. Not true. You could ask for an omelette and they made in the kitchen. There were roasts that could be cut to your desire, you just had to look. As far as peanut butter was concern, just ask and they brought it to you in a bowl. The only thing they didn't have for me in Horizon Court was black strap molasses for my pancakes on Shrove Tuesday. I barely shed a tear as I poured syrup on my stack. Anytime dining was great, no problem making a reservation each day for that evening and the meals were delicious. My idea of surf and turf was a nicely done, rare, strip-loin and lobster tails. Soups were good, main courses were numerous and we often skipped deserts because our lily had been thoroughly gilded during the meal. We tried the Crown Grill one evening and for $50, we had a meal that might run you anywhere from $100 to $200 on shore. Again, I had my surf and turf with Maine lobster this time. Yummy! Only problem, we walked by the open kitchen just as a chef was dispatching said lobster with a large butcher knife between it's eyes, apparently a more humane method than boiling alive. Our activities on the ship could be as numerous and we could be as busy as the proverbial cat on a marble floor or the one handed paper hanger. We could also be a fast as a snail going uphill on a cold day in February. We would read the Princess Patter and say; "Pitter, patter, let's get at 'er" Loved the Movies under the stars, with real heavenly stars. It was at this activity that I experienced my only bad meal; air popped popcorn. Like eating cardboard. I could have gone to Horizon Court, made a nice snack tray and brought it out to our comfy loungers to watch the show. Next time! Ports of calls were as followed, Grand Cayman - Took public transit to 7 Mile Beach, $5 for two one way. Altogether lovely. Roatan - Showers chased us off the beach and onto the ship. The island looks nice so a return visit may be in order. Cozumel - rough surf kept us from snorkeling but we did enjoy the visit. Seems to have matured since our last visit in 1997. Princess Cay - great beach day. The southern part of the beach was quieter and the snorkeling was surprisingly decent. Lots of fish around the man-made beach and harbour. A few tips to cut down on the cost. I'll probably be banned from Princess for this. Bring your own booze onto the ship. You are allowed two bottles of wine, however, I put some Chivas and vodka in my checked luggage and it made it through to my room. I also had some small bottles of booze and some mix to make a drink for alongside the pool. As long as you are not walking the decks with your own rum bottle, you are not harassed. I took a nice drink to the dining room every night without any problem. I brought a 12 pack of soda onto the ship, got ice from the cabin steward and did not buy any soda on the ship. I also brought some nuts, cashews and peanuts, onto the boat because they do not serve then on board. At the end of the cruise, our cabin bill was less than $250 and that was with auto tips, a night at the Crown Grill and a large helping of the best gelato I've had in a long time. Allin all, a great time. Thanks to the people at Princess and to all of those naysayers out there writing negative blogs, chill-ax! Read Less
Sail Date: December 2009
EMBARKATION: The fastest that I've ever experienced. I stayed at a friend's in Fort Lauderdale the night before after flying from Pittsburgh. He drove us to Port Everglades around noon Saturday. Not only were there no lines, ... Read More
EMBARKATION: The fastest that I've ever experienced. I stayed at a friend's in Fort Lauderdale the night before after flying from Pittsburgh. He drove us to Port Everglades around noon Saturday. Not only were there no lines, I had to hurry to get all my documents in order. The whole process from the moment we walked into the building until we boarded was no longer that 15 minutes. Princess has this down to a science. THE SHIP: The Crown Princess is gorgeous. It's very tasteful & elegant. It is very large & somewhat confusing getting around until you get used to it. One complaint would be the elevators. There was a lot of waiting & one near the end where our room was, was out of order. Luckily I'm still young enough & in decent shape to take the stairs. STATEROOM: We had a balcony on the Aloha deck near aft, starboard. It was surprisingly a nice size room. The balcony seemed bigger than on the NCL Dawn; however, it may have been my imagination. The bed was comfortable, a little firm but comfortable. The bathroom while small was adequate. The shower was kinda cramped but was fine. One of the best features of this room & I guess other Princess ships as well was the walk-in type closed...the largest I've ever had on a cruise. We were able to put all of our stuff in there which kept our room clutter free. On a final note was the room temperature....perfect! I was concerned about temperature from other reviews but had no problem keeping the room cool. In fact, sometimes I had to turn the temp up because it got too cold but no way was I complaining about that. FOOD: Very good in most regards. There were some items that were kinda odd, but with the selection, I can't complain. The breakfast items were good also. The scrambled eggs weren't the best, but were ok. The waffles were the best! They looked like little stars & tasted awesome. I had them every morning. There also seemed to be a lot of seafood on this cruise. There was plenty of shrimp every night. Oh & by the way, there was plenty of seafood at the sail away buffet including scallops, shrimp & crab claws. We ate so much there that we skipped the dining room that night. The food in the dining room was good as well. We did have lobster along with prawns one night (both in one meal). I also ordered the Beef Wellington that night as well....totally stuffed! I'm not sure why so many people on here complain about the food on Princess. We had little complaints. This was my fourth cruise & none were totally perfect. This cruise was definitely at the top! ENTERTAINMENT: The performers in the theater were awesome. We saw two shows that were both outstanding. We also saw a comedian/magician....very funny & talented & also a comedian on the welcome aboard show who was very funny as well. THE PORTS: First I have to say that Princess was the fasted at tendering that I've ever experienced. They also have this down to a science. Cayman Islands (tender): We just went to the beach & relaxed so I really can't say much of great or bad about the island. It seemed that many of the other passengers we spoke to did the stingray tour & seemed to like it. Roatan (dock): Beautiful Island! Mahogany Bay is stunning! Whoever is going in the future is in for a real treat! We booked the Clear Kayak/Snorkel Tour. The driver there was long, approx 40 minutes but very scenic. Roatan is a very green, lush island. When we returned back to Mahogany Bay, we had enough time to do the Clip & Zip ziplining which is located in the back of where the shops are. We only did the 3 lines which is only $15.00 (the don't advertise that one & try to sell the $40.00 zip which is 11 lines). After we did that, my friend hung out at Fat Tuesday's & had a tall tropical fruity drink while I walked over to the beach. There is the ski lift that can carry you but it's not far to walk at all. The beach is beautiful. It's like another private island. In fact, I think it's nicer than most. Plenty of lounge chairs & the water was beautiful. There's also a beach bar & snack area which I didn't explore but seemed very fun. Cozumel (dock): We booked the tour to Tulum. Tulum is on the main land in Mexico. We took a ferry over there (approx 40 min) & then a tour bus (close to an hour). The ruins are incredible! Iguanas everywhere, turquoise waters from the cliffs & a nice refreshing beach. It was nice to take a dip after touring since it was so hot! If you go, bring a hat & sunscreen. Our tour guide was Armando & did an excellent job. Princess Cays (tender): Another beautiful island. We just relaxed, walked around, took pictures, had lunch at the buffet & swam. We spent most of the afternoon in the water because it was very warm that day. On our second day at sea, we picked up the man lost at sea from Cuba. The ship stopped dead in the water & a rescue craft was sent out to retrieve him. CONCLUSION: Princess is an excellent line & the CrownPrincess/Western Caribbean itinerary was definitely a good choice. I will definitely consider them in the future again. The weather was beautiful the entire trip, the staff including the wait staff, room attendant, cruise director & activities staff all do an excellent job. We met so many nice people that we hung out with & hope to keep in touch with them. You know who you all are! ? If any of you are considering this ship/itinerary or Princess in general, you won't be disappointed. Read Less
Sail Date: October 2009
We're onboard the Crown Princess, Quebec City to New York City. This is our 26th cruise, the first since 2006. We usually cruise Princess, Royal Caribbean and/or Celebrity. We've never split hairs as to which is ... Read More
We're onboard the Crown Princess, Quebec City to New York City. This is our 26th cruise, the first since 2006. We usually cruise Princess, Royal Caribbean and/or Celebrity. We've never split hairs as to which is "better". They serve the same market and in our view any differences are slight. Some general comments that cruisers may find helpful: 1. The on-board internet access is very good, perhaps 75% of the speed of our broadband service at home. We access using a laptop from our cabin. Wireless connectivity from our aft-balcony cabin is also very good. Cost if ~ 70 cents/minute, but they have packages available. a $100 package gives you 250 minutes, or 40 cents / minute. We are Platinum frequent cruisers, so my wife an I each get a $100 package for free. We haven't tried the internet cafe because getting online from our cabin works so well. 2) The Crown Princess weighs 113,000 tons and carries more than 3100 passengers. As far as I know, this cruise is close to a sellout. Most of the passengers are quite old (as am I): about 60 at a minimum and ranging upward from there. There are exceptions of course. No school-age children at this time of year. 3) You really notice the crowds, unlike previous cruises we've taken on somewhat smaller ships. Princess does a good job dispersing people throughout this big ship, but there's only so much they can do with so many people. Embarkation in Quebec City was a disaster. Hundreds of people there around noon (checkout time at most city hotels) and waiting for well over an hour. Even with preferred boarding because of our Platinum status, it took an hour and a half to get on board. 4) The food service is very good. Each meal, while not the best you'll ever have, is at least as good as what you would get when going out at home to celebrate a special event. The dining room menu is fine and varied. The Horizon Court buffet, while crowded, is also quite good in the choices available. Not a cafeteria arrangement, but food court islands, which we prefer. They have a lot of places to sit down, but you have to wander around for a few minutes to find an empty table. They no longer use trays, but have a large oval plate instead. Beverages, including water, are served to you after you sit down. 5) Getting a reservation in the two upscale restaurants aren't difficult, but arrangements should be made as soon as possible after boarding. Sabatini's has a $20 PP cover charge, and the Crown Grill is $25 PP. The Grill also has a further $9 PP lobster charge if you choose to go that route. 6) Two formal nights on this 10-day cruise. As on other ships, the formal nights are on the first (and only) sea day and on the next-to-last night on-board the ship. It has been our experience that while many people dress in formal clothes, doing this is far less commonplace than it used to be years ago. Otherwise, people dress nicely, and that's good enough. We decided to go to the upscale restaurants on the two formal nights. They don't require formal dress even though the main dining room does ask for it. 7) Cocktails are quite inexpensive. A premium beverage (I like Crown Royal) costs $5.75. A mixed drink (my wife likes a sour apple martini) costs $6.50. A 15% gratuity is added to any drink order. A beer is ~ $4. 8) The cruise lines are getting evermore aggressive in trying to sell you things. The picture they take when you board the ship used to be a 4" x 6" print that cost less than $5. Then it went to a 5" x 7" which cost a little more. Now, it's sold only as an 8" x 10" and it costs $20. They used to let you tour the bridge or the galley for free. That stopped years ago, supposedly in the interest of security. Now they let you do it again as part of a $150 package that takes you into all the nooks and crannies of the ship. They offer classes on computers, ceramics, scrap-booking, and a myriad of other things. A 50 minute class costs $25 and more. 9) The big ship rides in the water very well. We sailed through 35 knot seas last night. There was a little motion, but not much. There's no reason anyone should get seasick, because the motion is less than what one would experience onboard an airplane is light turbulence and no one gets airsick anymore. 10) The newer ships just going into service are built with many aft cabins, because they are very popular and sell out quickly. We've come to prefer an aft cabin whenever we can get one. The view is more expansive and there never is any wind. Read Less
Sail Date: August 2009
Great ship, our second time on her in a year in half. Last year we did the Baltic on her. General tips. We used National Express Bus to get from Heathrow to Southampton. We booked the tickets ahead of time and it worked out fine. We also ... Read More
Great ship, our second time on her in a year in half. Last year we did the Baltic on her. General tips. We used National Express Bus to get from Heathrow to Southampton. We booked the tickets ahead of time and it worked out fine. We also reserved thru Priceline the Southampton Hilton that included a great breakfast. Only problem with Hilton is its way out of town. 10 pounds to get into town to the ship or for a meal. Still with the cheap rate we had at hotel we were happy with our selection. Booked a number of tours thru cruisecritic with other passengers. That worked out well. We were on our own in Guernsey, Dublin and Edinburough. Did not go to LaHavre where had another tour booked due to bad weather in the Channel. It was okay for us; it gave us another sea day, our last day of the cruse on this stop intensive cruise. The Grand Princess was stuck in the English Channel which we avoided and arrived late to Southampton. I wonder what happened with those passengers air fares. We made sandwiches every day while on the cruise for lunches so we did not spend any money while off the ship for food. In Dublin and Edinburough we did the HoHo bus. That was fine but if I had to do it over again I think I would have taken a cab to the new town in Edinborough after spending a lot of time at the Castle area. We booked our tickets for the castle ahead of time and that was great for avoiding the line there. Also we screwed up on our return to the ship in Edinburough. We shared a cab into town but then we weren't sure where the ships bus was to take people back or the time it was going to be there. Princess could have done a better job of making this stop known. Still I realize it was our screw up. Ended up costing 20 pounds for our return. Loved Irelands and Scotlands National Gallerys. We spent a lot of time on buses this trip. More than I typically like and all tours were fairly pricey. Still much less than Princess. Ecoach in Cork very good deal. Walk the grounds of Blarney Castle as opposed to kissing the stone. The grounds are very impressive. I don't recommend the Book of Kells in Dublin, too many rude visitors and they haven't figured out how to do crowed control. I posted a review at tripadvisor.com. The Causeway and the rope bridge out of Belfast were worthwhile. The history and culture experience particularly in Northern Ireland was eyeopening. Loved the tour audio by Monty Python Cast at Doune Castle. We even saw salmon jumping on our Cyd tour at Falls of Shinn, 55 pounds per person for Cyds tour out of Invegordon. Dunrobin Castle Falconry Display was very impressive. And the grounds. We had a lot of rain but it seemed to cooperate at most of our stops. Bring water proof shoes and umbrellas. I thought the entertainment was improved from the last time on the Crown. Movies Under The Stars seems like a dumb idea in cold climate but that minor minor comment. Met some great people on the cruise. We ate in the buffet more often than we planned and when it was full we simply asked to share a table. Food was very good in general. Dining room service was simply too slow. A couple time we left before even getting the desert menus. Maiterde did not even care in my opinion. They may of asked how everything was but if they looked at our table they would have seen our dinner plates had not been cleared, ie no desert. No more free cafe lattes in the dining room. Princess is no charging for them everywhere. Regarding our flight on Virgin Airline in economy I am 6foot 3. There economy class simply is not designed for someone my height. Short people who have not business doing so reserve the bulk head seats. You cant see the video screen like you should when the person in front of you reclines their seat. My legs did not fit under the seat;the only way I had even of chance of fitting was taking off my shoes. I had flipflops handy for our return flight and that was better. I wrote Virgin and did get any type of direct response other than some bs form letter. Sign of the times with airline travel. Read Less
Sail Date: April 2009
Our adventure got off to a rocky start. We utilized Princess air. They routed us from Dallas at 5:45am to Atlanta for a (4hr lay-over). We went to Miami and were bused to Ft. Lauderdale. Total travel time ten hours for a flight form DFW ... Read More
Our adventure got off to a rocky start. We utilized Princess air. They routed us from Dallas at 5:45am to Atlanta for a (4hr lay-over). We went to Miami and were bused to Ft. Lauderdale. Total travel time ten hours for a flight form DFW that would have taken less than three. We were some of the last passengers to embark at 4pm.  We got to our cabin C243 just in time for the muster drill.Once on board, the Crown,however,  I must say ...she's a beauty ! My wife & I sailed the Celebrity Summit, last fall for 14 days in the Med. Trust me the Crown was superior to the Summit in every way! Cabins, cleanliness, Pools, public areas, MUTS, gym, atrium, pool food, shops etc...Cabin: We selected a forward veranda and the room was very well appointed, clean and functional. My only complaint would be the size of the shower. It was small. One tip on the 10th deck the balcony areas are larger than on the 11th.Another thing, I was under the impression that all the Crown's cabins were refited with the plush bedding. Not, so.It must be the cabins above veranda class. Ask for a waffle pad for your bed on arrival. They go fast.Only drawback is that about 50% is exposed to the deck above. Entertainment: typical  cruise production, good comics and bands, atrium entertainment was great.Food: Make no mistake, food on the Crown is excelent! Executive Chef, Giuseppe Pollara, has won 'best in fleet' for five years and it shows.Didn't eat at the premium Sabatini's or Crown Grill, ( no need food was that good in the dining room) but, others told me that they were execeptional. Much superior dining experience compared to the Summit offeringCrew: Staff was efficient & motivated. Under the direction of veteran Captain, Andy Proctor and the best hotel Director I've ever encounted, Mr. James Deering.Cabin stewart was very accomodating to our requests.Ports: We completed a back-to-back so the real action was on the 2nd leg.Ponta Delgada : Nice and small  Lisbon delighful , friendly, good food.. Seville-R. Alcazar & the church stunninly beautiful. Casalanca-Forgetaboutit Only thing of beauty is the Grand Mosque. Gibraltar-Great English fun-Don't miss the caves and apes. Barcelona - One of the finest stops in Europe, don't miss the Monstrat monestary. Amazing!Marseille- a real gem and gateway to Provence. Livorno-Cinque Terre fabulous! Malta-terrific, old port and finally Naples-Had private van tour of the Almalfi coast including stops in Positano & Ravella. Magnificent.The Crown Princess reputation as being unstable at sea is unjustified. We experienced 2 rough days at sea on the crossing and she was fine. Complaints stem from passengers who have never been on Transatlantic nor in the North Sea. I highly recommend the Crown Princess. Read Less
Sail Date: January 2009
We arranged our own air and always opt to go in a day early in the event of delays due to weather etc. We were able to get a straight through flight from Cleveland to Ft Lauderdale a feat not easily accomplished these days. We were able ... Read More
We arranged our own air and always opt to go in a day early in the event of delays due to weather etc. We were able to get a straight through flight from Cleveland to Ft Lauderdale a feat not easily accomplished these days. We were able to get a hotel through Hotwire around 60% less than the hotels own site. We ended up staying at Sheraton Suites- Plantation. Very nice hotel accommodations. We had rented a vehicle for the day and therefore did not require transportation to the port. I do believe they have transportation but at a charge. Getting on the ship was a very easy process. In a matter of minutes we were in our cabins. The cabins were very clean and provided ample closet space. Drawer space was at a minimum but adequate with the shelves that were provided. Our cabin had a nice balcony which my husband likes as he smokes and enjoys going out there and having a cu of coffee. Me I can take any cabin as we spend very little time in the room. Our Cabin steward Henry always had the room made up we saw him very little but he did his job well and when he did see us in the hallway he called us by name. Of course he was rewarded with a little extra tip. We always opt for late seating dining in the traditional sense. Don't like having to make reservations or waiting. Our dining room was assigned to traditional dinners only and was not conveniently located. It was on 6th floor and you had to go to 7th floor and then walk or take elevator down to 6th floor. We were met each evening by our wait staff Urm from South Africa and Omar her assistant. They were great. Always a smile and willing to get whatever we needed. Often just bringing something to the table to just try. Dinners were wonderful. Served hot and if someone did get something they didn't care for it was quickly replaced with another entrEe. With 6 people it is always hard to get everyone to agree on things but in the case all of us thought the service and food in the dining room was great. The buffet was another story. The breakfast was the normal fair however the lines were long and disorganized. Finding seating another problem. The food was always cold and most of the time we ended up eating very little and waited to hit the hamburger & hot dog stand or the Pizza stand. We did on two occasions try the lunch buffet and again cold food that should have been hot and food that should have been cold, warm. We were just to lazy to get up to eat in the dining room as breakfast is served from 7 to 9. We did eat there the last morning and food was hot and good and no lines to wait in. It would be advisable to try and get there for breakfast and lunch if at all possible. We don't drink but the drink prices are average for cruise ships...expensive as far as I am concerned. I am sure some people got a surprise when they got their final bill for the week. One person in our party bought the soda card which was reasonable at $29.00 plus tip for the week. The only problem she could not get anyone to bring her a soda and had to go to a bar to get it herself. At one time she had asked the same waiter 4 times to get her one and only did so after she asked for his name. As we have been on many cruises and to many islands we did not take any of the ships excursions. In Princess Cay we did rent the clam shell with two chairs and a float. The water was cold but we made the plunge, We didn't need the clam shell as there was a nice breeze but if it would have been hot it would have been nice to have. Next stop was St Marteen. We went to a resort and used their facilities for the day. We were allowed to do this as my cousin is a travel agent and they OK'd us to use their chairs and pool. Next St. Thomas. We elected to stay on the ship as we have been there several times and really didn't need to purchase anything. Cab fare to town is $4.00 per person each way. My cousin and her husband like to shop at Grand Jewelers so they opted for down town and came back sporting more new jewelry. Felt they got great prices. The other couple hit the flea marked and picked up a few little gifts for grandkids. We hit the pool and enjoyed the sun. Ohio is cold you know so took advantage of the nice weather. First time to visit Grand Turk. What a nice surprise. It didn't cost us anything except for a cool drink. Nice beach,, chairs provided, nice pool with swim up bar and chairs, and music. Few shops picked up a couple of trinkets for the grandkids. Cant forget them. The shows on the ship were good. I don't know what people expect but the costumes were absolutely wonderful. The Cole Porter show was our least favorite but nice just the same. Great scenery We were busy every night. A show at 7 dinner at 8:15 and show at 10:30 a little dancing and then on to the casino to make my donation. There were many sessions of Trivia where you can find out how little you know and then there are those that know everything, I refer to it as a enlightening experience. The had games to play , Taboo, Pictionary, Outburst etc. Poolside games and more. This ship had more activities than any we have taken over the last few years. In fact I sometimes have gotten bored on other ships but there were so many things going on we couldn't get them all in. Getting off the ship could not have been any easier. Went to breakfast, then to our assigned room to await departure and was told to go ahead and disembark. Walked right off retrieved luggage handed card to customs agent, Walked up and got a taxi immediately to go to Ft Lauderdale Airport. $16.00 with tip per cab not person. I would highly recommend this ship just skip the buffet. Read Less
1 Helpful Vote
Sail Date: August 2019
I only chose this cruise for the itinerary, almost everything about the cruise experience was sub-standard, frustrating, and it did not come close to meeting my expectations. So disappointed. Balcony room on the baja deck was near back ... Read More
I only chose this cruise for the itinerary, almost everything about the cruise experience was sub-standard, frustrating, and it did not come close to meeting my expectations. So disappointed. Balcony room on the baja deck was near back of ship; the room smelled!!!! it was also filthy, including bugs in the drawers and dust everywhere, also varnish all peeled from railing on balcony and rust everywhere.. Took 2 days to get moved and the new room at least smelled ok but was still dusty throughout, Not pleasant for someone with allergies. in new room we found children's sandals under the bed, toenail clippings on the floor (took them a week to vacuum them). Everything was an up charge, the coffee was horrible, and the ice tea was mostly water. the food was mostly bland and tasteless The only [and I do mean only] bright spot on this cruise was the service of the acupuncturist from the spa. Although quite expensive I feel she was worth every bit. Shopping was a joke, and the entertainment was exceptionally bad or nonexistent. Princess cruises; you have lost a customer for life with this cruise. Money down the drain Read Less
6 Helpful Votes
Sail Date: July 2019
We chose Crown Princess because we wanted to do the British Isle itinerary. We came into Dublin one day early to explore Dublin in depth and to allow for jet lag and/or unanticipated travel snafus. Embarkation was fine as most people ... Read More
We chose Crown Princess because we wanted to do the British Isle itinerary. We came into Dublin one day early to explore Dublin in depth and to allow for jet lag and/or unanticipated travel snafus. Embarkation was fine as most people ~2,300 come on board in Southampton and only 300 +/- come on board in Dublin. Still, when we disembarked, the staff was slow to inform passengers of the status of the port clearing us and what the next steps were. More information more frequently should be the rule. SHIP: Ship is dated and time worn. Despite saying that the ship was refurbed in 2018, we saw no evidence that they did any improvements that improved passenger satisfaction. Instead, they installed Medallion monitoring (very concerned about privacy and how they are tracking and using information they collect). They did not provide information on keeping this information in relation to GDPR or our right to be forgotten which is a huge privacy concern. Cleanliness in the vestibule of the elevators/stairs could use a supervisor. For example, for two days straight, there was a smear of something on the elevator call button. Just need much more attention to detail. CABIN: We were upgraded to a balcony cabin which was nice and the room was clean. However, the door stop was broken off from the wall and the carpet baseboard was no longer sticking to the wall. The bed was a positive and very comfortable. But the rest of the room was 1980s/90s beige and brass and showing its age. For example, they are still using the Love Boat theme song in its safety instructions when most people have never seen the show. FOOD/DINING: The Cruise Critic summary of the Crown Princess' food is misleading. The food on Crown Princess was VERY poor. The summary was correct that the food in the dining room was better than the buffet, but the food in both places was terrible. The desserts were far from flakey and rubbery and dry and the design of the menu (coordinating starters with mains) did not work well with each other. The buffet in particular was the worst we've experienced in six different cruise lines and food was frequently lukewarm at best. The breakfast buffet was so poor and was the same thing every morning. ENTERTAINMENT/ACTIVITIES: The Wheelhouse Bar singers were quite good and entertaining. The casino was okay, but permitted smoking with only a couple of nights to be non-smoking nights. Still too smoky otherwise. Quite basic. We used the fitness center almost every day. Good selection of machines and we rarely had a crowd and liked being able to look out onto the port as we worked out. What was difficult to understand was that the center did not have large fans on. The air did not work well enough to withstand the heat coming in from the windows. Each treadmill and elliptical had a personal fan, but it was not enough to circulate the air. SERVICE: Service was not at the level we expected given that we were told that Princess was a a step up from basic Carnival. We are not sure if it is a case of A) untrained staff B) staff not empowered to solve issues/concerns C) Lack of adequate supervision OR a situation involving all three. We also suspect that given that this ship is the oldest in the Princess fleet that it serves as a training ground for first-time crew with limited skills. We also suspect that the longer-tenured and thus more experienced staff transfers to newer ships which leaves fewer experienced supervisors and role models for new staff. For example, I had to ask the buffet crew member to find cleaner tongs and to refill empty fruit trays. The crew members did not act like they had the authority to either resolve the situation or know how to raise the situation to management/supervisors. PORTS/SHORE EXCURSIONS: The timing in most ports were too short except Dublin which was too long. We did not take any of the Princess excursions and instead took private tours. Princess excursions were dated (we went to Belfast and there were no Game of Thrones options, we were in Southampton and near Highclere Castle (site of Downton Abbey) and no excursions) and were almost all large 80+ people on a bus that drives around spending limited time at any location. The excursions were not experience type of excursions and were much more expensive than private ones. Princess also charged high prices for basic shuttles into town where other cruise lines include this with the cost of the cruise. SUMMARY: We will not do Princess again. Princess is trying to live on its past reputation, but not doing what is needed to stay in the game in this segment of cruising. If you are considering Princess, I would suggest Celebrity or if food and cabin are very important to you, go with Viking Ocean. Read Less
5 Helpful Votes
Sail Date: July 2019
I am a Princess Platinum Member, I selected this cruise for the itinerary. This ship needs updating and maintenance throughout. She is old and tired and in definite need of refurbishment. The ship in general felt dirty and unkept. The ... Read More
I am a Princess Platinum Member, I selected this cruise for the itinerary. This ship needs updating and maintenance throughout. She is old and tired and in definite need of refurbishment. The ship in general felt dirty and unkept. The toilets were smelly even in our cabin. Honestly, have to say, Princess Cruise Line has deteriorated along with this ship. Crew appear tired and overworked. I suggest Princess pay crew more and give them more time off. Shorter contracts, better pay, more training. On this 12 day cruise I rarely seen the officers and the ones I crossed paths with could not say hello or nod. Very poor. Food quality was horrible. The Crown dining room was the only decent place to dine for a half way decent meal. It was only adequate and had always been outstanding. I didn't mind paying the extra charge. This was shocking to me as I always found food served on Princess ships excellent. Read Less
8 Helpful Votes
Sail Date: June 2019
I chose this itinerary because of its itinerary. Had never cruised around the British Isles even though I had cruised about 30-40 times before world-wide. This is my first cruise with Princess. Front Desk experience was worst ever, with ... Read More
I chose this itinerary because of its itinerary. Had never cruised around the British Isles even though I had cruised about 30-40 times before world-wide. This is my first cruise with Princess. Front Desk experience was worst ever, with staff giving incorrect answers (rather than saying that they don't know). Embarkation/Disembarkation was VERY SLOW, possibly because they were trying to use a new system. Cabin needs complete overhaul (I do understand that a major renovation is scheduled at the end of this season). Air Conditioning duct sent out black particles on our bed (and we could have breathed in some of those while we were sleeping). After many calls, someone finally came and put in a temporary make-shift filter. The cooling "thermostat" failed one night, and the cabin was freezingly cold with strong COLD air blowing out right above our bed. Calls to Passenger Services that night did not help. No one came (even though we were told that someone would come and take a look). It took 2 more calls in the morning for someone to finally come. Dining and Casino staff were great though. Excursions were very expensive/over-priced (a similar local tour would likely cost half or less) and yet most of them were quite disappointing. e.g. One full-day excursion departed an hour late (because of the disembarkation long line), and returned 15 minutes early. As a result, of the 2 major visit/stops, one 2-hour stop became a basically 40-minute photo stop (barely time to go into the castle ground, took a few garden photos and left). Then, with a long 2-hour lunch, the afternoon stop (with free time, shopping, promised/stated) was completely cancelled...not even a photo stop. We went barely into that town, and immediately turned around and came back to the ship. Everyone complained, and we received a 40% refund (but the whole day, and probably my only chance of visiting those cities/castle totally wasted.). Another excursion used a fairly old bus. Not only that there was no air conditioning, but also no air circulations...for 2-3 hours. It was a hot day and a FULL bus too. Again, I believe everyone complained and we got a 20% refund (but the condition was so bad that I hope no one got sick afterwards). If you like comedians, then the entertainment was good (good guest performers), but that seemed to be the main thing this cruise offered. No magic show, no acrobatics, no jugglers, and horrible singers. I ranked Entertainment worse than all my previous cruise experiences (even though I do enjoy comedians....but not almost EVERY NIGHT!). The 2 violinists on board were great though, but they performed at times when I was either on a full-day excursion or busy eating dinner. Read Less
5 Helpful Votes
Sail Date: June 2019
We booked this cruise to spend time with family and visit places we’ve never been. However, the ship was old and falling apart and caused us to miss Dublin and be late to Liverpool. We didn’t even get to stop at Guernsey at all, and ... Read More
We booked this cruise to spend time with family and visit places we’ve never been. However, the ship was old and falling apart and caused us to miss Dublin and be late to Liverpool. We didn’t even get to stop at Guernsey at all, and the captain announced it as though it was a good thing we “get to” spend another day at sea. In every case the time spent at each port was much too brief. The smell of sewage came up from our shower drain, water soaked the carpet in the halls, a toilet that didn't always flush, broken elevators, bit up by something during sleep with new red marks each morning, internet that didn't work. Four of us were crammed into the tiny cabin and it was torturous, but there was nothing we could do so we tried to make the best of it. With such an incredibly small shower, it was a wonder why so much space was taken by a thick folded metal stool double zip-tied hanging from the handrail inside. The gym was old with broken equipment. For all the technology they’re adding with touch-screens and their new “medallion,” the ship itself is still a dump. The “entertainment” was embarrassing, with the target audience being over 90 years old no longer of sound mind. I watched three shows to be nice to other family who wanted us to go with them, but each show was awful. Ship activities consisted of those you’d see at a retirement home, like bingo. Unfortunately we witnessed a Zumba class right in the middle of a main open area, and we will never be able to un-see it. We felt generally trapped without anywhere nice we could go, and it was like a prison on the sea.  The food was not good and literally inedible in some cases; fake eggs, plastic bacon, rubber cheese, food with a chemical taste, and lots of breads and sugar. Princess Cruises lied to us about some of the excursions, inclusions and packages, and when we brought it to their attention they didn’t make things right. Multiple lies to trick us into spending more money, like promising a free reservation for premium dining but then telling us after eating it’s not free, or telling us we can’t leave the ship unless we pay for one of their excursions. We purchased soda packages for the kids and yet they were often told “no” or only allowed a very small portion, so we can warn everyone the packages are not worth it. Prices charged were higher than what was listed on the menu, and it’s unfortunate you can’t trust them to be honest. This cruise was a waste of time and money. It even made us all sick, probably from the bad food and being trapped on a dirty old ship. “Come back new” is a lie - I feel wiped out and ripped off. It was a terrible, awful experience, and one that I never want to repeat as long as I live. Now I need to plan another trip to the UK without the limitations of having to get back on a ship by dinner time. If I ever take a cruise again, it won’t be with Princess. Read Less
4 Helpful Votes
Sail Date: June 2019
This was to be a graduation cruise for my granddaughter. from day 1, the ship had trouble. toilets on my deck didn't work - had to call the front desk each time we needed to flush!! also, ship had issues with electrical or ... Read More
This was to be a graduation cruise for my granddaughter. from day 1, the ship had trouble. toilets on my deck didn't work - had to call the front desk each time we needed to flush!! also, ship had issues with electrical or something so it put us behind to where tours had to be cancelled for 3 ports so it could get fixed! Very, very disappointed as these were important ports for my granddaughter. The excursion we booked w princess to go to paris on our own left us off at a location that we either had to walk a long distance to see sights or find a hop on hop off bus. tour ran late leaving the port so our time in paris was cut short - awful experience and didn't see much of anything. Extremely disappointed!! Lights in dinning room were either out or flickered the entire cruise - no one cared to fix/replace them. dinning time was moved from 6pm to 5pm which was way too early if taking excursions in port. We were put into a dinning room that was an overflow for 1st seating and for anytime dinning. at 5pm, this dinning room was empty except for a few other couples. not fun and did not promote the dinnertime excitement it would normally have - especially on formal nights. The entertainment on board was horrible. princess singers couldn't hold a tune. they had low budget commedians that were awful. the only entertainment in the lounges were game shows that the cruise staff put on and were so dumb. no live bands in the lounges nor magicians, hypnotists, etc. EXTREMELY LOW BUDGET - Overall, this trip wasn't worth the money on princess. The cruise experience was awful as were the staff at the front desk. Extremely rude and uncaring for all the problems the ship had. I HAVE ALWAYS LOVED PRINCESS CRUISES AND AM 1 CRUISE AWAY FROM ELITE, BUT AM DEFINITELY GOING TO RETHINK MY NEXT CRUISE AS THE PERKS OF STATUS DO NOT COMPENSATE FOR THE CONDITION OF THE SHIP Read Less
13 Helpful Votes
Sail Date: May 2019
We have been on 10 cruises with Princess and this one will not have us looking at Princess in the future. There are just too many other options out there to spend our vacation dollars. Earlier this year we booked a Princess Australia/New ... Read More
We have been on 10 cruises with Princess and this one will not have us looking at Princess in the future. There are just too many other options out there to spend our vacation dollars. Earlier this year we booked a Princess Australia/New Zealand cruise for 2020....that will be cancelled when we get home. I think we are now seeing the full negative affect of Carnival’s takeover of Princess. PROS: Cabin steward was great Staff at Vines (wine bar) was great until Princess management screwed them up with the construction mess (so this explained below). Entertainment staff was great. Entertainment was marginal. When you pay for a 12 day cruise they should not be repeating the same shows. We selected this cruise for the itinerary and the great experience we have had with Princess in the past. The people of Scotland and Ireland are fabulous! Ditto for the one port each in France and Great Britain. CONS: Piazza, deck 5, turned into a construction zone during the last few days of our cruise. This was the final negative issue that put us over the edge to write this review. The popular coffee bar was boarded up and moved to the tranquil Vines wine bar....now the wine bar is noisy and not enough seating....great move by Princess executives. Makes the ships focal gathering place look like a inner city construction zone. The construction will take around 4 weeks so the next 2+ cruises will be affected. I’m sure they, like us, will not be notified ahead of time....we would have cancelled if told. I have a suggestion for Princess executives. Instead of ruining the piazza for passengers paying large sums of money, redo the vacant Future Cruise area on deck 5 of the piazza. We never saw anyone using it. Might have something to do with the terrible cruise experience they were having. Princess is now having passengers subjected to their refurbishment projects (Medalion class,etc) so they don’t loose any revenue. These are projects that should be done in dry dock. I am sure the bean counters don’t care about our cruise experience...they had our money already. ALL elevators went down one morning. In the port of Cobh, Ireland the ship experienced propulsion failure. This required the ship to use tugboats to dock the ship and the ship needed to be pulled off the port by the tugs. The ship then limped towards Dublin at reduced speed since the propulsion problem was not resolved. Dublin wasn’t reached until 3pm the next day (9 hours late) which meant another port of call lost.....one due to weather (Guernsey) and one due to a non seaworthy ship (Dublin). The port for Edinburgh, Scotland was a tender port. We boarded a tender from a port side tender company to get off the ship and all went well. For the return, we boarded a Princess tender and the engines failed. After the fully loaded tender was banged around by the waves and pier for over 10 minutes we had to get off the Princess tender. We were moved to the independent company tender and thankfully it was operational. The stateroom hallways look like a battle zone. With dented panels up and down the corridors ...assume from the luggage. Can see significant staff reductions throughout the ship....another Princess corporate screw up. Now that they have expensive beverage packages available, there is no one that knows about the wine in the main dining rooms...no wine stewards or sommeliers! On several occasions drinks would take 20+ minutes in the dining room. Observed at an adjacent table to ours a lady get up, leave the dining room, and return with drinks. She smiled at us and said “we have to fend for ourselves”. She then proceeded to quietly start clearing some dishes from their table. Yikes! One night our waiter would give us updates every 5 minutes or so on our drink order status.....”the bar is backed up”. Bulletin, it’s dinner time on a cruise ship! More staff reductions by Princess and I am certain that the Princess executives will take this out on the poor staff when it is not their fault....100% I blame Princess corporate for the staff reductions throughout the ship. Oh, by the way, when my wife’s wine arrived over 20 minutes after ordering it was the wrong wine. We did not say anything. Internet and tv were down for two days. In a stroke of genius, Princess gave us 60 minutes of free internet to compensate for all the travel delays their non seaworthy ship caused. Such a nice gesture because the internet had been down for the last 2 days! Update...when the internet did start working, sporadically, the two voucher codes Princess provided to our stateroom for 60 complimentary minutes each....Did Not Work! I could continue and add several more issues with this ship but I think the point is made. Adios Princess....I hope this helps others anticipate what you are getting into with a company now at rock bottom. Read Less
7 Helpful Votes
Sail Date: May 2019
Overall loved our trip just not the cruise portion. Princess dropped the ball on organization. Embarkation was smooth and done well. Then it went sideways. The front desk staff was so disorganized and customer service seemed unimportant. ... Read More
Overall loved our trip just not the cruise portion. Princess dropped the ball on organization. Embarkation was smooth and done well. Then it went sideways. The front desk staff was so disorganized and customer service seemed unimportant. They would make a mistake on paperwork or requests and just say it was our fault. Disembarkation was terrible because of yet another series of mistakes they made and has running all over the ship for customs by there direction in a letter sent to our room. Only to find out oh you don’t need to do this. 2 hours of our morning. The food was mediocre at best. No real variety on Buffett and quality was low and seating very difficult. The dining room staff and bartender we had still understood cruising but princess has turned into a traveling flea market. They took up valuable seating space for art auctions on sea days. We struggled to find somewhere to sit and enjoy a cocktail or play a game. The off hours dining options were good but liked to close early. The ports were amazing and I highly recommend the destination but possibly choose another cruise line. Read Less
7 Helpful Votes
Sail Date: May 2019
We chose this cruise to celebrate my mothers 80th birthday and because of the the Ports of call.The best part of this ship was the bed other than that the entertainment on board,food quality,friendliness of staff,and the organization of ... Read More
We chose this cruise to celebrate my mothers 80th birthday and because of the the Ports of call.The best part of this ship was the bed other than that the entertainment on board,food quality,friendliness of staff,and the organization of disembarking the ship at ports of call was terrible.Our room at 7am ran out of hot water to have a shower so did everyone on our deck and the cabin attendant response to us was we didn't know how to use the shower.This was day 3 of the Cruise. In the dining room the menu was very limited but if you wanted to pay a additional $20 you could get a steak etc.The wine list was way over priced and nothing we would pay over $40 a bottle for. They also forgot my mothers Birthday and apologized they got to busy but would do the next day.We told them not to bother we will do it somewhere else.The buffet was like going to a upscale cafeteria very bland food and no imagination and the worst tasting coffee ever, glad I paid extra for the coffee card.Disembarking by tender to Guernsey took 2 hours and another 1 hour to get back to the ship.Shore excursions where almost double what I paid for the same thing and in Dublin,Belfast and Le Havre if you wanted to just go to town and wonder around you had to pay from $16 to $20 per person for a shuttle to leave the port.There is a free shuttle in Dublin but they didn't tell you that we found out by asking the taxi driver we hired that was cheaper than the shuttle.We have been on many cruises and this Princess cruise has put us off cruises for awhile.Even at the end of the cruise after paying to have them take to Heathrow to go home there was no staff around to assist us to finding our coach to take us to the airport.Our Group of 7 with another 10 plus guests eventually found our ride to the airport no thanks to the Crown Princess staff.If you like boring entertainment,activities,bad service,overpriced excursions and being nickled and dimed then this is the ship for you. Read Less
2 Helpful Votes
Sail Date: April 2019
This cruise fit into my schedule, also I liked the itinerary. Most of the port I have never been to or its been many years since I visited them. I was especially looking forward to Bilbao Spain and Portland England. I reserved an ... Read More
This cruise fit into my schedule, also I liked the itinerary. Most of the port I have never been to or its been many years since I visited them. I was especially looking forward to Bilbao Spain and Portland England. I reserved an oceanview view unobstructed view guarantee. @ days before departure, I was told my cabin number. They gave me an obstructed view room. When I called Princess, they assured me that it would be changed for me when I check in at the ship. When I checked in I was told to see guest services on the ship. They told me that all they cabins were full, If someone doesn't show up, they will let me know tomorrow and make the change. Twice, guest services gave me excuses, no one cared that I didn't get what I asked and paid for. I finally was able to speak with the Hotel Manager. Dana was very nice, she explained to me that the ship was overbooked by more than 10 cabins. She said she would ask corporate what they would do for me. A couple days later, someone left a phone message in my cabin, they offered me a $200 on board credit for my next cruise- I was insulted! $200 was the additional amount that I paid for the unobstructed view, but no refund, just an onboard credit for my next cruise. If they wouldn't "do me right" why would I cruise with them again? The cabin was nice, except for the lifeboat that I was forced to look at outside the window, it would be nice to have a chair in the cabin as I like to sit and read often. The cabin attendant was excellent! The dining and buffet staff were also very good. The food was lacking a variety of choices, also the small portions didn't have a good flavor. I was underwhelmed by the food! I like to sit by the pool and read, however the loud music and loud movies took away that pleasure. The public rooms were usually noisy from the activities just outside of the rooms. The public rooms had out of date décor and furnishings, too much mirror and glitz. Most were not functional for events- good only for drinking with friends, but they still events there all the time. I like that the ship was not huge, I prefer smaller ships, less lines especially when getting on the off the ship at the ports. Overall, I doubt that I will return to Princess, the impression I was left with was that they did care much about me, this was my first cruise with them, they cared about those who have been many times. I have been on over 50 cruises and have generally enjoyed most of them. This is the only time I have ever written a review after a cruise. I was so unhappy. I am taking cruises with other lines in July and August, lets see what happens. Read Less
Sail Date: August 2018
We had chosen this cruise because of the itinerary. We traveled 3 generations including 2 children ages 7/10. The food was beyond horrible. We are vegetarian and they put meat in our food in the main dining hall. Guest Services was ... Read More
We had chosen this cruise because of the itinerary. We traveled 3 generations including 2 children ages 7/10. The food was beyond horrible. We are vegetarian and they put meat in our food in the main dining hall. Guest Services was awful and did not even try to remedy the horrible food. The cabins are small and outdated. The entertainment at night (nightly shows) were awful. The comedian was not funny. Even my kids didn't like the Kids Club. The room attendant was nice and was the only part of the cruise that was good. Port stops were great. We didn't do any Princess excursions. We did excursions with other groups. Princess gave us no information on what do when getting off the boat. I would go to the Mediterranean again any day as it is beautiful but I will never travel with Princess Cruises ever again. Especially if you are a vegetarian definitely do not take this cruise line. Read Less
5 Helpful Votes
Sail Date: May 2018
To see if Princess could make amends for problem laden Hawaiian cruise and restore faith in Princess. This was their chance, did they succeed, not only did they fail to resurrect their product in our eyes they reinforced our decision never ... Read More
To see if Princess could make amends for problem laden Hawaiian cruise and restore faith in Princess. This was their chance, did they succeed, not only did they fail to resurrect their product in our eyes they reinforced our decision never ever again. 1) Get on board just before 5.00 pm and hear announcement “Muster drill will commence at 5.30 pm” we immediately go to a bar and ask for two drinks, waiter says “Yes Sir”. Waiter go to sort out drinks his Manager says No. Waiter informs us, we ask to speak to manager, manager reluctantly appears and we question his decision, he says can’t serve whilst Muster drill has commenced. Announcement says “ Muster drill will commence in ten minutes “ We ask manager to reconsider, No. Not a good start to the Cruise. Picking up sunbed towels from the clean/new towel bin found several with large brown stains on them so threw them into the used bin, staff came to watch and as I found more stained towels and showed them one of them gave a classic Gallic shrug. Towels went in the bin. Sadly we found cabin towels also stained prior to our using them. In the cafe clients were filling their personal water bottles from the water machines and they were coming into contact with the taps, staff nearby said nothing and did nothing to stop it. I surely do not need to point out the ramifications of this to cruisers. Anytime Dining. Now I understand the word anytime to be just that, NOT princess, apparently anytime means anytime after 7.30 pm or if the maitre’d likes you. If you challenge the maitre’d he is quite happy to have a very public disagreement with you. Disembarking. Now does this have to be a problem? The ship docks early in the morning, your flight arranged by Princess is at 7.00 pm. You are requested to be at your disembarkation point for 10.0 am . At 10.15 am you are placed on coaches for a 75 minute ride to Rome airport and dumped to fend for yourself until your flight at 7.00 pm. All the better cruise lines leave you on board and allow you to use cafes/ sun beds etc until nearer your flight time. Princess comments are “you could have gone on an excursion or you could pay a fee and stroll around Rome for the day” . Anything but stay on board, we feel Princess attitude is we have had your money, either spend more or get lost. Their final comment is we do take great note of customer feedback, well take note never again. I have not listed all complaints. Read Less
10 Helpful Votes
Sail Date: April 2018
This was the worst cruise we have been on in over 60 cruises. The ship was in Dry Dock and when it came out it really was not ready for guests. When we reached our cabin we found some ones excrement in the bowl in our bathroom. When we ... Read More
This was the worst cruise we have been on in over 60 cruises. The ship was in Dry Dock and when it came out it really was not ready for guests. When we reached our cabin we found some ones excrement in the bowl in our bathroom. When we told our cabin person he told us he had let guest services know about it and that the bowl would not flush in the morning, and they still had not taken care of it. We waited about an hour till it was taken care of, but no one came to sanitize it. We will be getting in touch with the CDC about this situation. They really had no idea who came to the muster drill, the scanner was not working, and no one took cabin numbers, putting everyone on board in danger in the event of real trouble at sea. We went to dinner and when we came back my wife went in for a shower, when she came out of the shower she realized there was no towels or robes in the bathroom, just the bath mat. I called down for towels 3 times, it took close to an hour before they were brought to the cabin. my wife dried herself with the bath mat. We had no air conditioning For the first two days they said it was fixed but it was not. We had to have someone work on our bowl in the bathroom 3 or four times. The same with the air conditioning. The first 7 days of this 14 day cruise where pure hell, the second 7 days where better. We sent food back more times on this cruises then we have in our 60+ cruises before this, and so did our table mates. We have 3 more Princess cruises booked, and are about to cancel them! Read Less
8 Helpful Votes
Sail Date: April 2018
My husband and I travel quiet often. Love cruises but this one was the worse. We booked the 25 days, Ft. Lauderdale - Rome. Bad from the start. We were notified to be at the terminal at 2 PM., so we did. They had us sitting on very ... Read More
My husband and I travel quiet often. Love cruises but this one was the worse. We booked the 25 days, Ft. Lauderdale - Rome. Bad from the start. We were notified to be at the terminal at 2 PM., so we did. They had us sitting on very uncomfortable chairs until 6 PM. Had no idea why, never a reason, never an apology. The next day, the Captain offered us a free glass of wine (cheap one) for the inconvenience. The story continues: Will not get on a Princess ever again. Except for 3 days, the food at the main restaurant was "cafeteria quality". Juice and regular coffee only free during breakfast hours. After that, $$$$. We had a mini-suite D202, and for one whole week, we kept reporting that the bathtub was clogged. It took one week to repair it. The quality of the soap, shampoo,etc, provided was terrible. We had to buy toiletries at the first port we touched. They had the worse entertainment ever and on booked excursions, on each one, they made us wait on the designated meeting place for one and a half hour before moving on. They even played some video clips (advertisement) to keep us calm. You get up at 6 AM to be there on time and then, they waste 2 hours of our time with no explanation. We purchased the maximum Internet plan. I believe is 600 minutes, well, we consumed all of them TRYING to connect to the system. The worse Internet system I have experienced on a ship. We feel that they had no respect for the passengers. NEVER AGAIN. By the way, we paid for a balcony mini suite. D202. Read Less
7 Helpful Votes
Sail Date: April 2018
We chose this Cruise on the Crown Princess because of the variety of ports for 25 days. It had just come out of dry dock and full of problems...leaks in many places, laundry facilities not working, vibrations, late and unprepared ... Read More
We chose this Cruise on the Crown Princess because of the variety of ports for 25 days. It had just come out of dry dock and full of problems...leaks in many places, laundry facilities not working, vibrations, late and unprepared check-in and the worst selection of food lacking any imagination. The hallways had ripped wall paper, the cabin carpeting was old and the ship had an elevator that had water leakage, so it was closed most of the cruise. The entertainment was very good. However, there was boring lectures during the day; no exciting topics. The manager of the Customer Relations was very rude to several people when they were upset about the laundry facilities not working. When we expressed our problems with this cruise, the Captains Club manger said "You should have booked a newer ship". The theater on the ship was too small and filled. In order to get a seat, you had to be there 1/2 hour early.The fitness activities were lacking classes.The shore excursions from the ship were above average tour guides.Thank goodness for Cruise Critic...we were able to sign up ahead of time for duplicate bridge games and everyone was so kind. Read Less
9 Helpful Votes
Sail Date: April 2018
We take two cruises a year with Princess, and are members of the Elite Status in the Captains Circle, and we liked the Trans-Atlantic Cruise we took last year so we decided to take this one because it was going to Ports we never been to ... Read More
We take two cruises a year with Princess, and are members of the Elite Status in the Captains Circle, and we liked the Trans-Atlantic Cruise we took last year so we decided to take this one because it was going to Ports we never been to before. I turned out to be the wrong decision since this ship had problems from the very start. Coming out of dry dock, we expected a sparkly clean ship ready for a lot of cruises. The ship had rust over many places on the outside hull, our room wasn't clean, carpets were being replaced during the cruise in the common areas and you could smell the adhesive so we avoided those common areas, our room needed to have the carpet replaced it was stained so badly and air freshener doesn't cover old dirty smells in the room, we sent laundry of the cleaners and the clothes came back with dark spots on the clothes and the clothes smelled terrible. We like to sleep with the balcony door open at night, but the door between our balcony and a neighbor's balcony banged all night so we closed our door, but then the air conditioner with it set to the lowest level didn't cool the room down. The walls in our room creaked all night and the bathroom door did the same. The new beds were nice, but we couldn't get a good night sleep for the whole cruise. My room key had to be replaced 3 times during the cruise and the staff at the Purser's desk went from being helpful to rude for myself and other passengers who went up to get our keys redone. I stood behind one passenger that had a key problem as well as complaints about their toilet not working for the first 3 days of the cruise and they had to use public restrooms. The man wanted another room and the person at the Purser's desk told him "We can't change anyone's room just because they don't like their room". The mats in the gym were so worn out that people put pool towels on top of them to cover the worn spots. Since we cruise enough with Princess, we get to know their menu's for dining and it seems they don't change them. The menu's had the same thing each night starting with the first night to the last night that we've had for the last four years worth of cruising. Horizon Court isn't that great of an option. We feel the food there on this ship as well as other ships has gone downhill for some time. My wife even got a rancid muffin one morning in the Horizon Court! We don't go on cruises to eat hamburgers and pizza, but we choose to eat those items since at least they were consistent. The positives were the staff from the Lotus Spa were the best group we've ever had and the water we drank was great. Those two items don't negate the other negatives from this cruise. It's sad when you have to claim drinking water as being a highlight of your cruise. We always put a deposit down for our next cuise and we didn't this time. We just feel that Princess is starting to have too many issues beginning with maintenance like their parent company Carnival. We contacted Princess' customer service about all of the issues we had on this cruise and when the representative called me about everything he clearly didn't like hearing from someone who cruises a lot with them about all of the problems we experienced. His offer to us to make us happy was a $150.00 per person credit on our next cruise. Maybe Princess feels that is satisfactory. We felt it was insulting. I wasn't expecting a free cruise, but an offer of booking an inside cabin with a no charge upgrade to a balcony plus some dollar credit would have been acceptable. We've cruised a number of other lines and know what to expect from them. We'll take our dollars over them next time since Princess Lost Us! Read Less
4 Helpful Votes
Sail Date: April 2018
This was a relatively late UK-advertised (guaranteed cabins only) and hence a late booking (2 months prior) for us and our friends. At no time were we advised, by our agent or Princess, that this was to be it’s first cruise after a ... Read More
This was a relatively late UK-advertised (guaranteed cabins only) and hence a late booking (2 months prior) for us and our friends. At no time were we advised, by our agent or Princess, that this was to be it’s first cruise after a two-week scheduled major refit in the Bahamas. It was to leave Fort Lauderdale 3rd April and after 14 N end up in Barcelona and in taking a more southerly heading than most transatlantic ‘repositioning cruises’ and thereby the prospect of better weather. A couple of weeks earlier Princess had issued a notification of a later embarkation time commencing at 14:00 in and that it had to be completed by 17:00! With flight transfers booked and hotels vacation times being well before noon most passengers, including ourselves, arrived earlier. Elite & Platinum captain circle members were seated in one terminal building and the remaining passengers in another. Boarding commenced at 14:20 but was so-slow. This seemed to be dictated / controlled by staff on-board ship undertaking the photo-ID scans – instead of the normal shore-side check-in desk-top webcams (very basic error). In the hour-long queue an American couple cited this cruise as being a ‘no-brainer’ to them as it was cheaper than a 7 night Caribbean cruise. Could it be that Princess anticipated there being some potential problems? Our lifeboat drill was held in the Theatre – where the customary Princess Procedure of scanning-in of attendees cruise cards; to ensure all passengers attendance; had been abandoned. Also advised not to bring with your life vests with you! Bathroom and furniture surfaces in our ‘guaranteed’ inside cabin, particularly the bathroom and wardrobe areas, were filthy. Before attempting unpacking our late-arriving cases my wife gave our steward the task of correcting the situation whilst we went for late Dinner. Unfortunately this ended up with my wife doing a deep clean herself. Being a 4 berth cabin we suspected that some fit-out contractors had likely previously occupied it and had given it some very ‘heavy-use’? That said, there is still no excuse for this serious failure on the part of housekeeping. Upper decks (16+) were akin to an on-going construction site – handrails covered in thick dust windows not cleaned, large rolls of deck ‘astro-turf’ type covering stored on-deck 16 for future laying, etc. Badly stained wooden treads to staircase linking the pool deck with Deck 16 with a fractured tread (no nosing) which was only repaired on Day10. After 40+ years in the construction industry I certainly do not expect to go on a vacation on a luxury cruise ship and be confronted with these sort of issues. Before departure even the Captain apologised over the PA for the state that the ship was in and it not being up to the normal Princess standard(s). He also advised that we would now have to take on ballast (water), ahead of their then being able to fill the pools – expected to take 2days. By way of an apology for the boarding fiasco he arranged for a complimentary glass of wine to be served to passengers over dinner (on day 2) or a ‘US’ beer if you preferred. However a soft drink would be chargeable! Some of the flooring contractors we spoke to at the bar on deck 16 told us there was a further 2 weeks work still to be done, mostly to be undertaken to passenger circulation areas during the night. One good-for-us feature arising from the refit became apparent as we departed from Fort Lauderdale when the ‘Love-Boat’ horns failed ‘big-style’ and had to revert to the traditional 3 blasts (for the duration of the cruise). After 34 nights on-board the Majestic Princess you can soon ‘over –dose’ on that melody! The new bed linen (mattresses?) was a welcome to the ‘very tired’ comments posted in earlier reviews for this ship. New LG large screen television rather oddly did not have numerical channel keys on the remote – just a single up/down button which proved to be a bit of a pain. Nor were they ‘smart-connected’ to the free movies / shows feature on the newer Princess ships. Day 2 - Princess Patter revealed that this ship’s management has a unique way of changing things to suit themselves and not their passengers or, as it later became evident, even their own crew members:- 1) To put back clocks forward at 11:00 AM (6 in total) was explained later in the cruise as having been thought –through ‘by a committee of Manager’s Minds’ to be better and a preferred option ie. in order to give to passengers ‘no loss’ of sleep. No thought was given that passengers would be losing daytime benefit, what most passengers come on cruises to experience. It had obviously not occurred to them that with their being no late show in the theatre either (see below) the bulk of passengers were in bed for 22:00, likewise that passengers can; by their own choosing; always decide to lie-in (as indeed they are well accustomed to when clocks alter at home)! Waiters and cabin stewards explained that ‘we now have less time to do the same amount of work, putting us under more pressure’. More realistically, I suspect that such a crazy decision may well have been driven by the fact that the flooring contractors would otherwise lose carpet-laying time during the night? For the first seven consecutive sea days we were unable to get internet in our cabin (first time ever). I frequently resorted to using a spare desk in the IT department where the Passenger Tech support / help desk was also scheduled daily for 9:00-12:00. Their passenger support was consequently cut short to 2 hours on those mornings! I found myself helping several passengers with their issues, wherever I could. Several times during the daytime the whole internet system went down for long periods, little surprise that half our internet allocation ended up unused. 2) No late show in the Theatre – just at 18:30 (explained as being for those late diners) and 20:30 (for early diners). The attraction of Freedom Dining would normally allow us to have Dinner at circa 20:00 followed by the theatre Show – considered as being the traditional / normal option - as indeed was only afforded to the ‘early diners’ on this cruise! This decision however had serious consequences on early dining passenger experiences (starting at 17:15 for those on fixed dining option) as already strongly vented in several reviews posted on Cruise Critic – taking up to 2+ hours! There were however queues forming for the now even ‘earlier’ 17:15 dining on this ship for the Davinci Restaurant at 17:00 that quickly extended to the International Café most evenings. Normally on Princess ships 18:00 is the early dining opening time. Just as they complained of experiencing poor / long table service we found the reverse. With the Da Vinci dining room no queues and were only circa 25% occupancy. Best described as akin to a ‘super/turbo -service’, being served in 60 – 75 minutes tops, even the waiters had time to socially converse with you, Even the maitre’d had time to converse with us every night and even asked if would like to choose any particular preferences, for something not on the menu, for the following evening (a first time ever). All too frequently, whilst the plates were hot the same could not be said of the food served was not, even when this need was expressed to them when ordering. Returning the food determines that it has to be replaced instead of merely micro-waving - as we were suggesting - as it would have helped mitigate any delays to other table-guests. To take in a show at 18:30, seemingly determined for us later diners by the so-called ‘on-board management committee’, was impractical to us and many more. In order to take-in the sail-away on port days we would have had to go in to a show in our deck-attire. Hence I only made it to two main shows. With there being no circa 22:00 theatre shows the only alternative venues for late evening entertainment were the Explorers & Fusion bars. Both of these are relatively small with inefficient seating layouts with many passengers standing. On Days 2 & 6 they put on ‘A Night at The Movies’ film on in the theatre starting at 22:00 but why they chose not do the same on other evenings seems a mystery. If this change were to be made across the Princess fleet it would prove to be a ‘red-line’ issue to ourselves, particularly with our having a 27 night port-intensive booking later in the year. On Day 2 I asked this same question of Guest Relations and was asked to fill in a form and handed - back to the same staff member. On Day 4 I asked at the desk as to why I had not received a response only to be told that it was not showing on their system as having been logged. If nothing else over the years, I have learned with Princess Guest Relations, to take a photo of any completed forms handed to them. This young lady duly re-typed it in to their system (so they could not lose it again?). It simply read “Evening Shows – Been told by Guest Services that 6:30 / 8:30 are to be every night – Please confirm and if so why no circa 22:00 show? If so is this now to be on all Princess Cruises? If so we have a 27N port-intensive cruise booked on Sapphire Princess later in the year and will be considering cancelling. NOTE – We dine at 20:00 and choose, as always, to take in the show afterwards.” Day 6 – Having heard nothing further I spoke to the same staff member as on Day 4 and enquired as to why I had still not received a response and was told that her boss was not at his desk and to try again later in the day. I was later advised by her that there being no late show and replacing with the 2 earlier ones, was indeed to be a change made “across the Fleet”. Because of the potential cost implications to ourselves were we to cancel, I requested her to re-ask the question of her ‘boss’ who advised her that he “will send an e-mail to the “Entertainments Director”. The ED later advised me of completely the opposite – that a decision regarding this had only been taken on-board this ship, for this cruise only. Again this was explained as being done “by a Committee of Departmental Managers”. Pretty obvious from this response that some serious Princess Staff Training – of their Senior Management - is urgently required! A lesson for Princess –If it works and is well-proven, please leave well alone! Disc –cutting of funnel steelwork + chiselling-out carpets in public areas (impeding fire-escape routes for carpet bowls) what sort of management expertise would determine a need to undertake these day-time operations on sea days – why not do on port-days? Again scant regard or thought was even given for the actual opinions of their fare-paying passengers! – See https://www.youtube.com/edit?o=U&video_id=qJvPc0HW_Iw Conspicuous by their absence were those crew members normally engaged in the cleaning of internal staircase handrails. Along with the lack of any Promenade deck cleaning the first week, these may have been in part due to crew being used in labouring for the flooring contractors? Tables and chairs in Horizon Court were very shabby, many stained and soiled-looking. On Day 3 - at 05:00 I was awakened by noise of forward thrusters beneath our cabin – in mid-Atlantic! At 09:00 the Captain came on the on the PA and explained that we had a passenger in need of off-ship medical attention as did a further passenger from a nearby Holland America vessel. It had been decided (by whom?) in the night to transfer their passenger to our ship. We were then on a heading for Bermuda where a further transfer of both passengers was to be made on to the Hamilton Pilot boat at 22:00. Passengers were later advised that both had since received successful medical treatment. Being much further North the weather and sea-state had deteriorated compared with on our original heading. A further call went out by the Captain seeking passenger blood group donations which proved successful. Day 8 Funchal Madeira - Our first port of call which we last visited in November . As we sat on deck 16 by the bar waiting the advertised sail-away party scheduled for 17:15 the Captain came on the PA at 18:00 and announced that divers were still in the water checking-on dry-dock engineering issues – and advised that it would now be depart between 20-21:00 - finally left at 22:00. The fact that there were relatively few passengers on deck at the time we later related as being due to many passengers being in for their much earlier dining time? Day 10 Gibraltar – Pouring with rain management had ad-libbed and announced that there would be an 11:30 screening of The Greatest Showman movie in the theatre. As it finished the weather had improved to allow us a couple of hours walk in to town. An internet connection was finally available in our cabin. The IT Manager explained that the upgraded system which included a new router, originally scheduled to have been concluded during the ‘dry-dock’ re-fit, had only then been fully operational. Day 11 Cartagena – First time visit for us was a port with ideal berthing so close to the town centre. Across from us was the 360M Euros High Tech Yacht built for a Russian Oligarch (impounded pending a claim of 10M Euros owed to builders! - https://metro.co.uk/2017/02/20/oligarchs-360million-superyacht-impounded-because-he-didnt-fully-pay-for-it-6461932/ Day 12 Palma – The current largest cruise ship, Symphony of the Seas (6,600 passengers), was berthed at the farthest point in the port - en-route from the Shipyard to the Med. Much longer transfers for their passengers, compared with the 50 – 60 minute pleasant walk we had to the Cathedral. Day 13 Barcelona – A slight delay to our arrival time for a full day + overnight stay. Having independently booked a guided tour for 11:00 for the La Sagrada Familia (18E each) we hopped a taxi from the port terminal for the four of us (28 Euros). This worked out at 25 E pp compared with the $75 ship tour cost. A locally -operated coach shuttle service frequently runs between the port terminal(s), taking you close to / from the Columbus monument, costing 3E each way. The ship charge for a shuttle coach was for $8 each way. Day 14 Barcelona – With a late afternoon flight departure we booked the Ship’s Barcelona tour which included dropping us and our baggage at the airport ($70 pp) and was supposed to last 3.5 hours and including 2-3 stops (Coach No.23). After a stop at ‘La Sagrada’ and their missing-out on the opportunity to do the intended stop at the Olympic Stadium (for Panoramic views over the city) and only 1.5 hours in to the tour, the guide announced we would then start the journey to the airport (20 mins away). After strong passenger exchanges they decided to return via the Placa d’Espanya, a heavily congested traffic route, and literally had to squeeze the coach in to the Museum coach-park. Given a max 10 minutes for photo-call overlooking the city. We would certainly not recommend this ship tour option. With the Captain’s Welcome speech on Day 3 making no reference to passenger nationality numbers it was apparent that there were not many of us from the UK / Europe. Later in the cruise, sight of the ship’s manifest revealed - Total passengers 2,892 (of 3,080 Capacity) - USA -2072 Canada-557 UK- only 91 The ship had however reported a full complement of passengers leaving nearly 200 empty or likely contractors still on-board? Lessons learned for the future – After 7 transatlantic crossings we would never consider Princess again for such a cruise – such stupidity and co-ordination failures on the part of management begs belief! Cost – Cutting Changes (across the Princess Fleet):- Abolition of Happy Hour(s)! (was previously a buy1 get 2nd for $1+15%) Wine Tasting – Of the 6 place-mat the No6 was always a Madeira sweet-style wine (originally in a collectable souvenir glass) and is now for a glass of chilled water! Champagne Hoop-La – It used to be a bottle each for the first 5 winners (could also be served chilled in restaurants) but was a single glass offering of ‘bubbly’ for each ‘winner’. Almost begrudgingly they had to open a second bottle! Canapes on Formal Nights (Elite perk) – The 3 each now reduced to 2 (had previously removed a chocolate - dipped strawberry offering). Chocolate on the pillow maybe next – who knows? Not long ago the Cruise Director was considered to being ‘one-down from the Captain’ in terms of hierarchy and standing bringing with them considerable entertainment experience. They were also solely responsible for all on-board entertainment including the selection of the guest artists. More recently with Princess and P&O sailings, and again on this ship, we now find younger recruits, best likened to being holiday camp entertainers; as is borne out by their CV’s; being given that same job-title. We find them to be rather immature and come across rather loud / brash. Ask them a question that they cannot or do not wish to answer and you are more likely to be told that they are now responsible to an Entertainments Director and that you may wish to take it up with them. (A reverse to any cost – cutting or do they come on a 2 for 1 salary package basis?). We found the normally entertaining and informative Wake Show to be cringingly embarrassing to watch and only worthy of turning to another channel. In the Marriage Match Game Show (a ‘Mr & Mrs type show), held in the Explorers Lounge, the ‘laddish’ style behaviour of the Cruise Director only served to promote some obscene ‘memorable moments’ responses from one particular couple. More akin to a Stag-night party and unworthy of this self-promoted premier branded cruise-line. Our experiences on this cruise only served to never pre-pay gratuities, as promoted by Princess and other cruise lines. In a recent e-mail the return voyage of the Crown, to Fort Lauderdale, from ‘Rome’ on 3rd November 18, was being marketed and has prompted me to post this review. It will be interesting to learn as to how Princess would propose to address some of the issues raised here – particularly their time-fixing for putting-back the clocks one hour on each of those 6 sea-days. Based upon assurances given by the Entertainments Director, we remain more optimistic for our next 2 cruises – both on the Sapphire Princess. Fortunately, since it arrived in the UK after it’s refit in Singapore it has been getting very positive reviews. Happy Future Cruising. Read Less
9 Helpful Votes
Sail Date: April 2018
This was a repositioning cruise right after dry dock. Embarking was delayed for inspections. The passengers were told to wait in the terminal....except the terminal was FULL so they moved more people to a different terminal. We sat ... Read More
This was a repositioning cruise right after dry dock. Embarking was delayed for inspections. The passengers were told to wait in the terminal....except the terminal was FULL so they moved more people to a different terminal. We sat outside on a bench for 3 hours with no water or facilities. When we were permitted inside another wait. Got to our room and asked our room steward for a wedge for the head of the bed. He didn't know what we were talking about so he asked his housekeeping supervisor who also had no idea. We met the Hotel Manager, Carlo, at the Cruise Critic meet and greet and asked him for some help. finally got what we needed after the first night. At dinner, for an apology by the captain and offered a FREE wine or beer. I asked for a diet coke instead and was told there would be a charge for the diet coke. Remember beer and wine were FREE. Our assistant waiter was a disaster, our poor waiter needed to do both jobs. She couldn't carry the food from the kitchen to the dining room so the waiter carried 10 meals, she carried 3. The drinks were never refilled, the tables were not cleared. She just stood around. As an elite, we get free laundry. We put the laundry in 4 days before disembarkation in Barcelona. We hadn't got the closes back, so we were forced to go to the laundromat because we ran out of clean clothes. We screamed and hollered for our laundry to be returned so that we could pack. The WET laundry was returned at 9:30PM.....and we still had to pack. The best part of this cruise was disembarking...This is only a few of the problems we encountered Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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