Princess Crown Princess Cruise Reviews

4.5 / 5.0
2,242 reviews
The Sail Away Party
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Docked in San Francisco
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Sailing under the Golden Gate Bridge
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The beautiful Piazza
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3.6
Average
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161-170 of 2,242 Princess Crown Princess Cruise Reviews


Engine problems, and buffet in decline.

Review for a Alaska Cruise on Crown Princess

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lovsart
2-5 Cruises • Age 50s

We were late to ports due to engine problems. Ports were missed entirely, and others cut too short. The dining room in the rear shook so violently that silverware and glasses would migrate across the table and we had to nearly yell to have a conversation. Compensation for lost ports and excursions that were cut short was minimal. Stay away from the Crown Princess. We sailed before the pandemic and ...
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Sail Date: May 2022


Made the best of it! Alaska 2022

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Magalinii
2-5 Cruises • Age 30s

My family and I originally booked this cruise in 2019 to sail in 2020. Due to the pandemic, we kept getting pushed back. Finally, in 2022 we were able to sail! We chose the Crown because it was going to Alaska and seemed to be a more intimate ship. Before the pandemic, the Crown was supposed to receive repairs in dry-dock but it does not appear that it happened. Even before our embarkation, ...
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Sail Date: May 2022


Voyage of Disappointments

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Saurweak
2-5 Cruises • Age 40s

We chose this cruise because of Glacier Bay, which did not disappoint. However, the rest of the cruise had some major disappointments. Dining: The dining rooms had very good food, but the time to get your meals was unbelievably long. We had to spend a couple hours anytime we wanted to have formal dining. Portions were quite small, I always ordered two entrees and didn't hesitate to try new ...
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Sail Date: May 2022


Great Crew. Terrible ship.

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Sectionhiker
2-5 Cruises • Age 60s

We chose this cruise based on the ports of call, excursions and cruise line reputation. Our travel group had multiple excursions planned with the hope of being off the boat a significant amount of the time. We were so disappointed. The Crown Princess is a very sick ship - the vessel was running at a reduced speed so we missed two ports (with excursions) and only had a few hours in a third ...
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Sail Date: May 2022

Cabin Type: Premium Suite with Balcony


Slow boat to Alaska

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Nizeguy
10+ Cruises • Age 70s

Alaska Is my favorite cruise to take. Before sailing Princess sent an email advising that there was a change to the published itinerary due to a technical factor that required a reduced cruise speed. Because of this, the stop at Ketchikan would be replace by a 3 1/2 hour stop at Icy Straight Point and arriving at Juneau 2:30pm. After boarding the ship in Seattle and entering my cabin, I found a ...
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Sail Date: May 2022

Cabin Type: Oceanview


Alaska inner passage/Crown Princess -- avoid until engines are fixed

Review for a Europe - British Isles & Western Cruise on Crown Princess

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JanF3333
2-5 Cruises • Age 70s

Was looking forward to this Alaskan inner passage cruise with 4 stops scheduled. Just before sailing, we were emailed that one full-day stop (Ketchikan) would be canceled. A short 4-hour stop substituted (Icy Strait Point). What really happened? They had to cancel that substitute stop as well AND didn't make it to Juneau in time to have any excursions there. Engine trouble. But I've now read other ...
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Sail Date: May 2022


BROKEN SHIP

Review for a Europe - British Isles & Western Cruise on Crown Princess

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tdobbins
First Time Cruiser • Age 60s

The management lied and said the ship would go under routine maintenance during the cruise and would not cause any major problems- well missing shore excursions because we never arrived on time is a MAJOR problem. The true reason was the main engine was down and we ran on backup engines- this was the first cruise that I saved a lifetime to take. However, the crew was nice and friendly. I upgraded ...
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Sail Date: May 2022


I do not recommend a cruise on this ship at all - it was a terrible bait-and-switch!!

Review for a Europe - British Isles & Western Cruise on Crown Princess

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I do not care
2-5 Cruises • Age 70s

We took this cruise to celebrate our 50th wedding anniversary. We had also booked 4 shore excursions and were very much looking forward to these events but the booking went from bad to worse. From the time we booked and paid in full for the trip, we received at least 4 itinerary changes due to a supposed technical issue with the ship engines that would not allow the ship to operate at full ...
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Sail Date: May 2022


Dream to Nightmare

Review for a Europe - British Isles & Western Cruise on Crown Princess

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patriciaa
2-5 Cruises • Age 60s

Princess was advised by our travel agent. This ship should have never been booked. We were told of "scheduled Maintenance on the ship in April." How can you have "scheduled maintenance" during a cruise? Very PREMEDITATED. Take customers payments and use a ship that is not suitable to sail. Changed a major port (Ketchikan) then eliminated the substitute port (Icy Point). Arrived in ...
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Sail Date: May 2022


Scam Cruise

Review for a Alaska Cruise on Crown Princess

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Milton Delaware
2-5 Cruises • Age 60s

Wanted to visit the Inside Passage in Alaska. Ports of call were Juneau, Skagway, Glacier Bay National Park, Ketchikan, and Victoria BC. The ship was not able to sail at full speed and ran at half speed the ENTIRE cruise. We were made aware of this one week before sailing, too late to cancel. Because of this we were late arriving in Juneau and missed our excursion. It was credited back to our ...
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Sail Date: May 2022

Traveled with disabled person


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