400 Princess Crown Princess Cruise Reviews

We knew there would be a lot of sea days, which was fine. However, the last 8 days from Papette to LA was a little too much. Crown Princess was overall well appointed. Sauna and steam rooms were great, but change facilities were very ... Read More
We knew there would be a lot of sea days, which was fine. However, the last 8 days from Papette to LA was a little too much. Crown Princess was overall well appointed. Sauna and steam rooms were great, but change facilities were very cramped. Gym area was very good but the staff were quite aloof... Happy hour in the Wheelhouse Bar should be extended from 1500 to 1700, as the one hour is not long enough. Good friendly service nonetheless. Music and Dancing.... Mariachis in the Piazza were excellent and afforded some great dancing. Fushion Band in Explorer's Lounge were pretty good and looked like they were still into giving passengers good vibes. On the other hand, The Tritone Duo playing in Club Fusion were just terrible..both in their music and attitude.....and they had the largest dance floor on the ship...hello Mr. Cruise Director... Food... Blah....Princess is really descending with this subject. Includes all venues, other than the specialty restaurants which we did not patronize. Horizon Court, pizzeria services on Deck 15 were great. Those Guys are the hardest workers on board. Also, the international Café , quick and friendly.... Cabin... Great service. Princess needs to change times for setting up ice buckets in cabins. Laundry services ... Excellent Cleanliness... Good, kudos to the cleaning crew... This is a great cruise if you like lots of sea days. Morea, Pago, Bora Bora and Papette are all overrated. Beaches were hard to find and quite puny. You know those brochure pics in travel mags simply aren't real. We met people who have done this cruise 4 and 5 times, but for me...I would not do this cruise again... Internet was quite good considering our location below the equator.. Read Less
Sail Date December 2010
I have cruised with Princess three times now, six times with other lines. I always considered Princess the 'creme de la creme' of lines. I have read the negative reviews regarding this ship in particular and of Princess in ... Read More
I have cruised with Princess three times now, six times with other lines. I always considered Princess the 'creme de la creme' of lines. I have read the negative reviews regarding this ship in particular and of Princess in general that were posted lately. I dismissed those reviews as ranting of people who expected five-star service at two-star pricing, or of those type of people who would not be happy or content with any level of service, food, entertainment, etc. I am not a gourmet or a wine connoisseur. I am usually quite content with standard fare offered by cruise lines. I am more concerned with being able to kick back, relax, enjoy the ship and the ports, and in general have a nice quite vacation. That being said, I now fully agree with prior reviewers that the quality of food on this ship has declined significantly from prior cruises. Whether in the dining rooms or the buffet, the decline was obvious and disappointing. My wife and I are 'anytime diners' and we called for reservations early each morning for dinner that night. On two of those nights we had to wait in line with reservations for over 45 minutes! Two more nights we waited in line with reservations for over 30 minutes! This is unacceptable and I blame poor communication and planning by reservation staff for the restaurants. They know what their capacity is, they told us which times we could have for reservations daily, yet we had to wait along with many other disappointed guests due to their lack of planning! One thing that has not changed in my opinion is the level of service in the dining rooms, buffets, and at all bars on ship. The ship's staff continually falls all over themselves to make sure you are happy with their service. I was very happy and very grateful to see that this area had not declined! I spent a considerable amount of time at the Terrace Pool, located on the ship's stern, 14th floor. I noted people here reserving chairs by putting towels on them, then not returning for two-three hours at a time. Ship rules state that chairs cannot be reserved, and that the ship's staff will remove the towels after 15 minutes. If anyone believes that I have some great property in the Florida swamps for you today only! The ship's staff came through this area many times each hour but no attempt was made to 'unreserve chairs' by that staff. I noted that this particular pool was reserved for adults only. I met a young girl who was constantly accompanied by her Mother and Grandmother who swam in this pool each day. We became good acquaintances as she was very well mannered and quiet for her age. She would show me how she could do flips, etc. in the pool while we had a running conversation with her Mother and Grandmother. One of the ship's staff came over and asked her how old she was in a very discourteous manner. He scared the little girl with his abrupt manner and I immediately came to her rescue, along with her Grandmother. He called a senior officer to the pool who handled the situation very professionally and courteously, however he told the young girl and her Grandmother that she could not use the pool. Her Grandmother and I argued in her favor but to no avail. Her Mother and Grandmother brought her to this pool because of the use of loud vulgar language used around the other pools by adults who were not travelling with children, and who had too much to drink. I fully understand that rules must be followed, but there must be exceptions to the rules and I felt that this matter surely qualified. It left an awful lump in my throat, and I am sure that the young girl and her family will never step foot on a Princess ship again. As for myself and my wife, I am unsure whether I will use them again. I should comment on embarkation and disembarking. As Elite Captain Circle members we were whisked to the front of the line on embarkation. We got through the paperwork, received our cruise card, and were in our cabin in no time. Princess still does this area quickly and professionally! Disembarking went the same way. I was very much impressed with Princess in this area! Read Less
Sail Date January 2011
My husband and I were very disappointed with our recent 7 night cruise on Crown Princess. I have cruised eight times on three major cruise lines. This was my second Princess cruise. I thought our last Princess cruise was exceptional. Crown ... Read More
My husband and I were very disappointed with our recent 7 night cruise on Crown Princess. I have cruised eight times on three major cruise lines. This was my second Princess cruise. I thought our last Princess cruise was exceptional. Crown Princess was a hug let down. Service in the dining rooms was appalling. We had one really good waiter in the main dining room. Once we sat there for 20 minutes at a table for two while the waiter kept waiting on other people and even told us that he had to "take care of the bigger tables first". We finally left and went to the buffet instead of waiting any more. The service in the buffet areas was better. The bartenders were rude and inattentive. We went to Vines several times and service there was not any better. We went to the Crown Grill specialty dining room on the first day. Service was okay except that the waiter lied to us when we asked if there was a more extensive wine list. I also asked if there was a surf -and-turf option and was told no. Later we heard from other guests that we could have ordered that. We had a really bad excursion that booked through Princess. A representative at the pursers desk was helpful initially and indicated that we would be contacted. However, no one ever got back to us about the issue and we were not compensated in any way for the horrible, unsafe excursion experience. The tender experience at Princess Cays was so poorly run that we ended up not going to the island for the day; after we waited for over an hour for a tender ticket we gave up. At least that was the one day that the pool was not crowded. There is a serious shortage of bathrooms on this ship. For example, having only three toilets outside the auditorium that holds 1000 people is ridiculous - and almost every day at least one of the toilets was not operational. And it was disturbing how often there was not soap in the bathroom dispensers. The auditorium was entirely too small for the number of passengers. You had to go at least 30 minutes before the 8:30 show to get a seat. One last very annoying thing was that we were offered ship board credit for my husband's military service. He faxed the information in three times before we left and had to keep calling before the cruise. Luckily we brought the print out and had names of all the people we spoke to about it before the cruise. We had to keep going back go to the purser's desk throughout the week because it was not on our account. They kept telling us to come back the next day to check on it. It was ridiculous and really stressed me out. It wasn't really even worth the $100 for all the hassle. Read Less
Sail Date January 2011
I feel obligated to let you all know my experience on the Crown Princess the week of Feb 12, 2011. As a travel agent, I escorted a small group of eight cabins with people of various ages, cruising experiences, and disabilities. I am ... Read More
I feel obligated to let you all know my experience on the Crown Princess the week of Feb 12, 2011. As a travel agent, I escorted a small group of eight cabins with people of various ages, cruising experiences, and disabilities. I am very disappointed with the experience we had on the Crown Princess. I read many reviews prior to our cruise. I was hoping all along that our experience would be different. It was not. This was very disappointing. I have never wrote a review before and I am a new member. I feel very obligated to tell our experience with this ship and cruise line. I will divide the review by sections. Dining - We chose Anytime Dining. I was advised that we could make reservations for the week for my group only to find out that you can only make reservations one day at a time the day before and because of the size of my group I was given either very early or after 7:00 PM reservations not the 6:30 PM my group wanted. This was very frustrating. There did seem to be a line if you just arrived and requested a table. The food selections were limited. The menu that they had available everyday included fillet medallions which were very low end. Normally we look forward to dinner. There was only a few nights (mainly formal nights) that dinner was worth looking forward to. The lobster was very good. The pork tenderloin was awful. Desserts were just ok. The service in the dining room was hit and miss. The first couple of nights we had terrible service. The wait staff did not understand English very well. They seemed preoccupied with what was going on around the dining room and did not seem to focus on the guests at their table. When we did find a waiter and asst. waiter that we liked, we requested them the remaining nights. This is not how it should be. Everyone should experience good service in the dining room. I don't expect 5 star at budget prices however I expect good service. It was very confusing to figure out who was suppose to take your drink orders etc. because other wait staff would show up at your table other than the traditional waiter and asst. waiter. It would take so long to get drinks refilled that you would end up asking two different people for a drink refill just to hope that one would respond to your request. We enjoyed the Pub Lunch on sea days, it was very good. We also visited the Crown Grill. The food was very good. My fillet was excellent as was the other steak and lobster meals that my party ordered. The main complaint we had about the Crown Grill was it took 3 hours. We did not plan on spending that much time but it seemed that we had to wait 20 minutes for our coffee/tea and then we waited a long time for our check to come at the end of dinner. It was not very crowded that night either so we don't understand what the hold up was. They do tell you in the beginning that everything is freshly prepared so we were patient waiting for appetizers however, there was too much time wasted between the other courses. International Cafe was very nice. I wish they had complimentary beverages available there but the food is very good. The cookies are great and the pastries/donuts/etc. in the AM are very good also. Breakfast buffet was very limited and we found the eggs to be cold. Overall the buffet seemed limited even for lunch. The tables were preset with silverware. Drink service at the tables was okay. There were a few times we had to hunt staff down to clean off table or to retrieve drink orders. We visited the buffet for dinner one night only to find a very long line, only one section open and it was single file. There were no stations. There were pre made salads, the selection was awful, and people were complaining like crazy about the single file line. If you wanted seconds, forget it you had to stand in line another half hour. There really was nothing you would want seconds of. We opted for a late night pizza snack because we left the buffet hungry. I thought the pizza was good, I would have to say better than the other cruise lines we have experienced. Room Stewards - None of my group had any complaints about the room stewards. Most did their job. Nothing outstanding. No towel figures which the children and my first time cruisers would probably have enjoyed. Gratuities - The automatic gratuities are a problem. There is no incentive for good service. We opted to have our gratuities removed so we could reward personally for good service which was few and far between in the dining room. Disappointingly, we eventually found out that even though you personally hand an envelope of money to these people they must turn that in to be put in a pool and divided among everyone. Again, there is NO incentive for good service. The staff that perform poorly get the same amount that the outstanding staff receive. Casino - There were no $5 blackjack tables. This was very disappointing. I asked why and was told that passengers do not want them. I don't believe this. I think that they should have a few available. By the way, it is possible to get $200 from the slot machines without paying a fee. I read a previous post regarding this and I think some people thought you were getting $200 just free period. Free means no 3% surcharge or transaction fee that you would normally pay with ATM or using your card at one of the gaming tables. Shows - The comedians were good and the hypnotist was entertaining. The other shows were not impressive. Wheelchair request - One of my guests requested a wheelchair two days in advance to use in Cozumel. The request was lost by passenger services and the wheelchair was never delivered. I had a meeting with the Maitre D and the Manager of Passenger Services for 45 minutes regarding all of the disappointments we experienced on this sailing. I told them I am embarrassed to have invited my guests on the Princess Crown and I feel I need to apologize to my guests. I should not have to do this. Princess was always rated close to Royal Caribbean in my opinion. Not anymore. I will be personally be sailing Royal Caribbean and will strongly hesitate to recommend Princess to my customers. I hope that my recommendations and complaints were heard at my meeting. That is all I can do. I also thought it was important to write this review. It is harder writing a review than I thought. I hope it is helpful to you all. Read Less
Sail Date February 2011
This was the first time on Princess for my wife, the kids, and me. My mother-in-law is a Platinum member.The Crown Princess is a lovely ship. The food was excellent for the most part. Some nights the menu wasn't exactly thrilling, but ... Read More
This was the first time on Princess for my wife, the kids, and me. My mother-in-law is a Platinum member.The Crown Princess is a lovely ship. The food was excellent for the most part. Some nights the menu wasn't exactly thrilling, but what we received was tasty. Breakfasts and lunches on the buffet line were always good. One pleasant surprise was lobster claws late at night on the "at sea" days. Our wait staff was outstanding.The onboard camp for kids was fair. Our teen had a great time. The tween didn't find it very appealing, nor did the 9-year-old.The ports were new to my wife and kids, though I had been to all before. Roatan, which I visited in 2002, has come a long way. It's really a great place to visit now... and as beautiful as I remember it.Now for the main negatives. The adults met in Crooners piano bar before dinner for cocktail hour. On two of the nights, bar service via waiter was atrocious. I had to go to the bar and order because they were understaffed and slow. My mother-in-law was not issued a platinum card key, so she needed to go to the Captain's Circle desk to straighten things out. The officer there was rude and argumentative... essentially telling her she was not the multiple repeat passenger she was.The major issue was disembarkation. The rest of the family was ahead of us. They went through. We put our card keys in the slot and we're both flagged. My wife was told it was something with her card key and a bill at the photo shop. She had to go back to the main desk, where she found out it was a photo shop employee screw-up. The person had taken her card for payment, but wrote down the wrong room, so payment was never made. She tries to pay with a credit card, but the computer is down. Fortunately she had enough cash with her to take care of it. Meanwhile, our family is down in the terminal wondering where the hell we are. Then she comes back and asks for her card to exit again. They can't find it. Finally they do. She puts it in the slot and is flagged again. No one at the front desk corrected the account in the computer. My wife said she's leaving the ship whether they like it or not. It was a complete abortion, train wreck, call it what you will. And it put a total damper on the cruise. Read Less
Sail Date March 2011
We are younger couple with 2 small children who enjoy cruising and while we did not bring our children with us we have been on several perhaps 50 combined cruises since we were younger ourselves. We drove to the fort lauderdale port and ... Read More
We are younger couple with 2 small children who enjoy cruising and while we did not bring our children with us we have been on several perhaps 50 combined cruises since we were younger ourselves. We drove to the fort lauderdale port and when we got there the boarding was very easy and very fast perhaps 20 minutes from the parking garage to stateroom where it was very clean and the attendant greeted us by name and was very helpful.The buffet that day was nice with seafood, a decent breads and salad bar, and at dinner we were seated promptly and it was very nice. The muster which is normally only 30 Minutes on most cruise lines was over an hour long and we were herded into seating's with these huge life preservers (thank goodness I had already sipped on a pina colada and the couple next to us said they had as well!)The next day we realized that our cruise was mostly young teenagers or 50 and up which is fine because we realize that at some point we will be there with our own teenagers. The food day to day was very unpredictable some days good and then some days being tasteless leaving us ordering room service. My husband even mentioned my cooking was better which is a huge insult to Princess chefs! Our ports were nice, the only Port we did not like was Princess Cays which was the cruise lines personal island, from their white sandy beaches to the water there was about 5 feet of just rocks and drop offs that was almost un passible, most people did not bother going into the water and my heart literally went out to anyone who had a child or any person with a disability. They shut down the food buffets and the bar early, not to mention all the shops on the island were severely overpriced.The staff on the ship was very helpful and nice and I spoke with several other people who said they loved the kid areas. Our cabin was kept clean, and we did have alot of fun. But the Negatives:Like other reviews have stated this cruise line does seem to try to nickle and dime their way thru the week, in order to recieve sushi you much purchase wine, in order to lay out in the adults only area you must pay, and at the end when checking out we were billed a required $150 For tipping when we were never told of this before and had already tipped our servers and attendants extra! When waiting for disembarktion we had to wait in the casino for 40 mins. And they had cut off any air conditioning. And the boat is very chopped up, as in if you would like to get to your dinning room or another area of the ship you must go up the stairs go outside walk about 400 feet, back inside and down the stairs. And also we did the stingray encounter in Grand Caymen, apparently Princess had requested that we all wear our life vests when off the boat in 3ft. Of water which is not worth a serious complaint but still just a little strange.All in all it was a nice cruise, we talked to some very nice people of all ages, the cabin was nice, and I never had a eww this place is filthy moment, the staff was kind. But my first choice will not be Pricess Cruises from here on out unless we have a insane deal! Simply because I was with my husband and able to just relax I think I would have not had near as good of a time! Read Less
Sail Date April 2011
It was our first time with Princess Cruises, having previously been with Ocean Village and Island Escape, (the cheaper end of the cruising scene) we were expecting Crown Princess to be a step up in quality. We were however, ... Read More
It was our first time with Princess Cruises, having previously been with Ocean Village and Island Escape, (the cheaper end of the cruising scene) we were expecting Crown Princess to be a step up in quality. We were however, disappointed. Princess cruises seem to market themselves as being mid range quality in my opinion, but as far as I could tell, they were no better than the cheaper ships like Ocean Village or Island Escape. The ship itself was larger than any ship we have been on previously. The decor was ok, but a bit ostentatious, but it was clean and ok. It did look a bit tired though, with some peeling paint, rusty metalwork, fading fabrics, etc. In our cabin two bedside drawers had loose handles, one bedside lamp was very loose, and the shower curtain looked old and faded. The balcony handrail was peeling varnish and was starting to splinter, the balcony chairs looked old and were not clean. Service from the general waiting and bar staff was slow, they often seemed to be more interested in talking amongst themselves rather than serving customers. The service from our cabin steward was fantastic, he was great, very happy always smiling, enthusiastic and helpful, he could not do enough for us, it was a shame the other staff were not as dedicated as him. The staff in the two "premium" restaurants (Crown Grill and Sabatinis) were also much more attentive and cheerful than the general waiting and bar staff. On this ship there seemed to be lots of staff from Eastern Europe rather than the more usual Philipines staff, and maybe this is why the service was poorer? We witnessed members of staff actually arguing with passengers on several occasions over very minor things in the main buffet restaurant, slow service, the wrong beverage being brought, etc which I have never seen before. There was (apparently) a suspected outbreak of the Nova Virus on board after about the fourth day of this cruise starting, and the ship was in my opinion very good at dealing with this, they immediately increased the use of the alcohol hand cleaners, stopped passengers from serving themselves, (all serving done by staff), constantly reminded people (via announcements and the on board paper) to wash hands and this seemed to stop the spread. Food was disappointing. The choice of food was limited, with perhaps only six choices of main course, dessert, etc. In the two premium restaurants, the menu did not change at all for the whol 12 days! On our previous cruises (7 days duration) the premium restaurants changed there menus every couple of days. For a ship that markets itself as mid range I thought the lack of variety and the quality of the food was very average. Drinks were very expensive, premium lagers (Becks, Grolsh, etc) were well over $5 each, whereas on previous cruises I found drinks prices to be roughly equivelant to normal bar /pub prices. Entertainment on board was in my opinion lacking, the theatre style shows looked a bit jaded, were not very original and didn't seem to last long. These were often over subscribed, we had to get to most locations at least 15 to 30 minutes before the start date to be sure of a seat. The on board musicins were good, comedians were good, and there was also a hypnotist who was good (although he did do a rather hard sell of his DVD / merchandise also) which was a bit of a put off. Our cabin was a double with balcony, it had a safe, en-suite, plenty of storage, fridge, etc, but the lack of in cabin tea and coffee making facilities was disappointed (although room service was available). The ports of call were ok, but I think there are a lot of places this cruise could have stopped at in the UK which it didn't. The excursions were in my opinion very expensive and clearly aimed at the US market, despite the fact there was a large contingent of UK passengers, as well as German and Japanese. The one excursion we did go on was well organised but short and limited in content (Belfast). Generally we left the ship and did our own thing at most ports and ona couple of stops we arranged to hire a car ourselves to drive the local area. Eg: Greenock, (Glasgow), we hired a car for £35 and drove to Loch Lomond, Luss and Inverary Castle, and at Invergordon (Inverness) we hired a car for £50 and drove to Inverness, Loch Ness, Urquart Castle). this was much cheaper than the available excursions and we got see lots more in our time. Despire having some less than perfect weather and sailing some notoriously choppy waters (Irish Sea, North Sea, English Channel) the ship was fine, with very little movement. The ship is staberlised and most of the time you didn't realise we were moving. Overall, we were disappointed with this cruise. Don't get me wrong, it was ok and we had a good time. But, having been on previous cheap cruises, we were expecting this mid range cruise to be better in every way, (accommodation, service, food, etc) but in fact it was not better at all. Would I recommend Princess Cruise to friends and family? No. In future I would probably go back to the cheap cruises as I cannot really see what we are paying the extra for on this type of cruise? Read Less
Sail Date May 2011
My wife and I decided to sail on the rather large Crown Princess sailing from Southampton calling at 9 ports in 12 days. Le Havre, Edinburgh,Invergordon,Kirkwall,Greenock. Then Belfast,Dublin and Holyhead and finishing off in Guernsey. ... Read More
My wife and I decided to sail on the rather large Crown Princess sailing from Southampton calling at 9 ports in 12 days. Le Havre, Edinburgh,Invergordon,Kirkwall,Greenock. Then Belfast,Dublin and Holyhead and finishing off in Guernsey. Ports we have been to before but we went to really try out a large ship 116.000 tons and lots of people.The water was calm for the whole trip but unfortunatly it was rather cold and damp which we did not really expect in June.The ship itself is very nice and the food very much up to Princess standards which is quite good.We normally travel and dine second sitting in the resteraunt but this time opted for freedom dining just to compare it. We did not even take formal wear for the Captains party and that was a slight mistake as we felt that we were not dressed for the occasion so in fact gave it a miss .The shows we felt were more geared up for travellers from the U.S.A of which there were about two thirds of the passengers so that was fair enough.We mainly did our own thing at each port although in Belfast we took a trip to the Giants causeway on an organised excursion which we found to be expensive for what it was.We did not feel that we had 3,600 otherpassengers on board as there are lots of venues around the ship . The only time we noticed anything was trying to get back on board. For the queues can be quite long and in the rain this is no fun.They do not seem to cater for British travellers regarding the t.v. news channels as all we could ever get was a very poor CNN reception.Overall its a nice way to visit a few places around the U.K without too much hastle and apart from the queues returning to the ship a large ship is not too bad.If the weather had been nice a people went to sit on deck I feel it would have been a bit difficult to find deck chairs but that did not arise due to the poor weather.It is very difficult to make comparisons with smaller ships but we feel we would travel on similar ships again. Read Less
Sail Date June 2011
The destinations on this Crown Princess cruise are very nice - if the weather cooperates; which for us, it did not. The ship itself is quite nice, has a good layout, is very clean. The staff are friendly and courteous (almost to a fault) - ... Read More
The destinations on this Crown Princess cruise are very nice - if the weather cooperates; which for us, it did not. The ship itself is quite nice, has a good layout, is very clean. The staff are friendly and courteous (almost to a fault) - having to say "Good Morning" 20 times in the buffet is wearing. The crew doesn't push drinks, bingo, and merchandise although all of that is readily available. More on the ship and Princess, but here are the ports: Southampton: Embarkation and disembarkation are very efficient, orderly, and smooth. We were off the ship, bags collected, awaiting a taxi within 20 minutes (7 of us). Boarding the ship was equally as smooth. Stateroom was ready immediately - a nice surprise! La Havre/Paris: We took the 3 hr Princess bus ride to Paris - we wanted to be sure we wouldn't miss the ship returning, and pricing rail + taxis was going to be about the same. Paris is hard to see in 4 hours - you really need a guide. We did ok - Notre Dame, Place de la Concorde, Eiffel Tower, Arc d'Triomphe (that's all we could do). It is a big city and maps can lead you to believe things are closer than they are. I have limited French speaking ability but they don't help you - you either know it or you don't - we took 2 taxis and both claimed to speak no English (really?! in an international city - I don't buy it). It is lovely but it was Day 1 of vacation and 6 hours on a bus + 4 hurried hours in Paris left us tired. Sailing out was pretty. Edinburgh: Tender ques were ridiculous - we waited over a hour to get on a tender, 15 min ride to shore, then another 45 min waiting on a bus. Plan on a long time to get to Edinburgh unless you are on a tour. It is a modern city with all the hustle and bustle - the Royal Mile and Edinburgh Castle were very crowded despite the pouring rain. We stumbled upon the Sir Thomas Moore Tea Room on Princess Str and it was delightful - on the 3rd floor above the gift shop. They had the BEST homemade shortbread. We never got a good map of Edinburgh (from the cruise ship or bus - print one before you arrive). Invergordon/Inverness: We arrived on Sunday, and Princess told us everything was closed unless you had booked a tour. We decided to walk through town anyway and Princess was completely wrong (as we found on several occasions). Invergordon was delightful! Several passengers went to church in town (what a wonderful idea - they have Church of England, Catholic, and Episcopal). Quite a few shops were open. You could take a HOHO to Inverness for 9 pounds round trip (much better than Princess's $39 ea). We discovered the Invergordon Bowling Club and had the best time - the owner (and 2 time Scottish National Champion) taught us to bowl, offered tea and cookies, and played a game with us - all for 1 pound each. The green was installed in the 1890's - an amazing experience! It is not to be missed - but is not for children under 12 - the balls are too large for their hands. This is a good stop to see a castle, although we didn't book a tour for that. Curbside taxi's are outrageously expensive - I wouldn't consider this as an option for your trip. Kirkwall/Orkney Islands: Amazing! The sweetest stop! Beautiful sailing in and out! The people are lovely, the shopping delightful - St Magnus Cathedral is so interesting - we were there during orchestra rehearsals. The Bishop Palace ruins are very reasonable and interesting - an easy stop to walk, or cheaply take public transportation to the Stones of Stennes or other interesting sites. Ferries take you to Balfour Castle. Would seriously consider going back and staying there. Greenock/Glasgow: The people of Greenock are precious - they are trying hard to promote their town and there is a few things to see there but not really exciting. You can get to Newark Castle in a free taxi ride and it's just a few pounds to get in. We walked the town and took the train to Glasgow which we enjoyed sightseeing. Had lunch at the Counting House on the square and it was memorable. Rained all day. Would have been amazing sailing in and out but the fog was too heavy - hard to see anything at all. Belfast: Very clean - the tours to Londonderry sold out, and I think this is the best tour - heard Giant's Causeway was amazing. We took public transportation to Belfast Castle which has lovely views and is interesting. Be prepared for about a 1.5 mile walk up the side of a mountain - it's paved but still a rigorous walk. Dublin: Book of Kells was really nice - it opens at 9:30 and lines are long. The Trinity Library is amazing! We walked to Dublin Castle (ok), saw a free Henri Matisse exhibition next door, walked to St Patrick's Cathedral (very interesting) and strolled Grafton Street (looks like any other city shopping area) and Tembple Bar. We had Guinness at THE Temple Bar and it's well worth seeing, but does get crowded. It rained most of the day. We supplemented this by hailing taxis which were reasonable. Holyhead: Princess first time to ever come to this port. Maps were awful, information was worse. The shopping district of Holyhead is pretty bad. St Cybi's Church was lovely and the locals so sweet with information and stories about it. They put on a festival for the cruise ship in a seaside market which was cute but not unique. Public transportation was sparse and hard to find. Some friends shared a bus for a small tour of the island that they enjoyed very much. Holyhead is a good port to pay for a tour or keep your expectations low. Guernsey: Again, we arrived on a Sunday which the cruise ship keeps hush-hush but it is harder to do things. We arrived 1 hour late, and the tenders were once again pretty slow and disorganized. The town had a farm to market event with free samples and yard-sale booths - this was lots of fun. Guernsey tomatoes and cheese is fantastic. The weather was wonderful. Because of our late arrival, and the infrequent bus service on Sundays, we only got to ride the HOHO (inexpensive). They pack you in until standing-room-only. Because of Sunday reduced service, this meant we were standing on a HOHO for 1 1/2 hrs (no air conditioning) winding around the island. The other HOHOs were full, so you had over a hour wait if you hopped off (we didn't have the time). We gained a good overview of the island but our driver was not particular about telling information. We heard good things about Castle Coronet and the Little Chapel. Guernsey is a place we'd love to return and visit longer. Princess: We have sailed several cruise lines (5) and Princess is definitely for the older, retired set. The ship treats you like children without giving you much information that is either accurate or useful. The food was bland - we had 2 meals that were "good", none outstanding, and the rest were acceptable but disappointing. The buffet was totally confusing. There are 3 buffets and open and close randomly during the buffet hours. We never found all 3 open, although lines could get long. Finding seating was very difficult. Drink service was painfully slow. You can get your own drinks but the stations were often closed. Forget getting a drink when the buffet is closed. We've never been on a ship where coffee, tea, and lemonade wasn't available. The smoking area is poolside as you enter the buffet which seems ill=placed. The pizza bar had great pizza, the hamburgers were very good. Our group of 7 had 6 ice cream lovers, but they were unimpressed with the much-touted Princess ice cream. The earliest you can have breakfast delivered to your stateroom is 7:30am which seems awfully late if you have 7am and 8am arrivals to port. The International Cafe was the surprise - we enjoyed it very much - the salads and deserts didn't vary much but they were good and service quick. Location convenient to sitting hours waiting on ferries and tenders. Do not rely on Princess maps for your port stops. They are poor at best. Research on your own before leaving home. The BEST source of information is the local Tourist Information office - they are well-located and helpful. If you don't book a tour through Princess, head straight to their office. After pricing taxis and other options, the Princess tours are still expensive but the most efficient way to see or do anything. We will not sail Princess again but did notice the grandparents enjoyed it. Read Less
Sail Date June 2011
Being a relatively new cruiser, I didn't realize that any trip over 7 days meant that most of the passengers would be 70+ years and older. My 20 year old daughter was the only young adult on the ship which was booked full of 3,000+ ... Read More
Being a relatively new cruiser, I didn't realize that any trip over 7 days meant that most of the passengers would be 70+ years and older. My 20 year old daughter was the only young adult on the ship which was booked full of 3,000+ passengers. At age 56, I may have been the only middle age adult still working. This is a beautiful ship and we were upgraded to a mini-suite with balcony so we had plenty of space for just the two of us. Service was excellent and plenty of help on board so we never had to wait long for service at meals or anything else. Ship was in "RED" mode when we first embarked as they had had an outbreak of the nora virus on the previous trip. This meant that all food in the buffet was served, not a bad thing if it helps to prevent this virus from spreading. I was quarantined the second night after some mild nora virus symptoms which meant I missed the first port of call, but agreed that it was better to remain in my cabin rather than expose myself to other passengers. I suppose that the virus easily spreads when people ignore the symptoms and go about their business on the ship rather than contacting medical personnel. All in all, we had a nice relaxing time, but not the party time we had hoped for. Our biggest complaint was the price of the excursions and generally poor quality tours. The highlight of our trip was supposed to have been Iceland, two ports of call and the most interesting tours. Unfortunately this was not the case. We chose an all day tour at first port, Akureyri. There must have been 7 buses all stopping at the same points of interests at the same time, so we could hardly take our time to enjoy anything. Our 4-wheel drive jeep trip, the most expensive tour offered by the way, out of Reykajavik was hardly an an adventure as we went up one mountain and down, and across a river. Big deal. We spent more time on pavement than off-road, not what the trip description had promised. The only point of interest they took us to were the geo thermal plants that are everywhere in Iceland. Total waste of money and very expensive. My daughter and I both agreed that the best tour of this 12 day cruise was the all day tour of Dublin. Excellent tour guide, funny, and full of information. Too bad it was the last port of call. We were generally very pleased with the quality of service, food was OK, specialty restaurants were excellent, tours were way too pricey and crowded. Entertainment-The shows were inconsistent and generally too short. I don't expect Broadway quality on a ship, but shows should be longer than 45 minutes. One night was very old show tunes which could have only been familiar to the 70+ crowd. Although the costumes changes were impressive, the show was not. The highlight of the two weeks was the magician, though he spent too much time talking about himself, so his performance was short also. The hypnotist was terrible, enough said. One night there was a vocalist, multi instrumental performer from Australia. He billed himself as having performed with James Brown, so we expected some very upbeat, contemporary music. Such was not the case.His choice of songs was very odd. For some reason, he felt it was OK to sing two songs about Australia, several Christian/rock songs, and his personal highlight was singing "Dixie", not exactly a patriotic song shared by a most Americans. Again, a very short show, but in this case, I was glad to leave the theatre. Excursions--Edinburgh--My daughter was on her own as I was quarantined. This was an "on your own" tour meaning the cruise line charges you $70.00 to get a lift into town and gives you an inadequate map to navigate around town. She visited the local castle which cost an additional 15 b.p.s. She came back to the ship bored and felt there was little to do besides shopping. Ivergordon, Scotland. An "On Your own" tour. Again an large expense just to be dropped off in town about 45 minutes from the port. The guide on board the bus was incomprehensible and made no effort to answer questions. He made no effort to tell us the highlights. We managed to find a museum, do some shopping, eat lunch, and go back to the ship. A waste of time and money. Lerwick, Shetland Islands. Again, we were on our own. Apparently this is a new port of call for Princess as there was not enough tours for most of the passengers. We highly recommend if you are going to this port to book a tour way in advance. We disembarked and found the local history museum which actually was very impressive for such a small town. Had lunch, returned to ship. Akureyri, Iceland. This is a very seismic area and full of active volcanoes, geysers, mud pots, etc. We were among many (perhaps 7) buses all going to see the same highlights. Unfortunately, the major highlight was an active mudpot area which we were given about 15 minutes to see. Then they rushed us off to a area with an old volcanic flow. They rushed us down a trail seeing old volcanic flows, along with hundred of other tourists with no explanation as to why this place was so significant. Even my daughter asked why we had stopped there. Rushed us to lunch, then to a "pseudo crater" (another "why the heck are we stopping here"), and then back to the ship. Waste of money. Reykjavic-We had planned way in advance to get on this tour as this was billed as a 4 wheel-drive, off road adventure. For anyone who has every gone off-roading, this was hardly an adventure nor did it take place mostly off-road. If I had a way to be reimbursed for this way over rated tour, I would do so. Dublin--we scheduled an all day tour. This turned out to be our favorite excursion of the whole trip. Wonderful guide, was able to experience both the city and country. A wonderful day. Food-we generally enjoyed our meals. We chose "anytime dining" so we could eat when we felt like it, not when the clock said we had to eat. We met a variety of people this way as we always sat with a different group each night. We would check the menu in the afternoon, and if it didn't appeal to us, we had several other choices, from speciality restaurants to cheeseburgers while watching Movies Under The Stars. The extra fees for the two speciality restaurants was totally worth it: excellent service, huge portions of very good food, and, always quiet as thy never seemed crowded. We ate in the dining room the last night, and the service was definelty "off", but generally service in the main dining room was OK. Activities on board- very limited for a 20 year old, none that really interested me. We used this cruise to relax; she had just completed her second year of college, and I was taking a break from work. We actually enjoyed watching movies, reading books, going to the art auctions to watch people spend money, and sleeping in on sea days. Read Less
Sail Date June 2011
Our adventure began when pressed to take an upgrade we didn't want. Although our names were on the door and our wine in the room another person's luggage was already there. When we advised the wheelchair would not fit thru the ... Read More
Our adventure began when pressed to take an upgrade we didn't want. Although our names were on the door and our wine in the room another person's luggage was already there. When we advised the wheelchair would not fit thru the door of a different cabin we were made to feel ungrateful and offered assistance. I said we needed to move in and out on our own, wanted our original room and we left to have lunch. On our return the other traveller,probably happy to have a balcony, was gone. I have travelled Princess before and enjoyed the food but found it only soso, nothing to write home about. This was a letdown and after checking the nightly menu chose to eat dinner in the Horizon lounge. Entertainment did not even compare to the other cruises I have taken so opted out of most. I did not attend the Princess theatre for any performances as wanted some Professional artists as opposed to semi talented Staff. Tours--hugely overpriced with too many guides reading from a script. The worst was when we were told that we would spend 2 1/2 hours at a battlefield. Other cruisers complained to each other but no one to the guide, who I feel would not have adjusted his itinerary anyway. Forty five minutes at Nessyland. Who needs any time at a souvenir stand when we have missed time in the main city of Inverness which was lovely. I know that because I skipped the Ramada--horrid--lunch to wander. Internet connection was too slow to even consider buying although I had taken my own laptop. On the upside the Tour Director listened to our concerns and gave some rebate however in hindsight they were sao overpriced I would not prebook again. We enjoyed the games in the lounge in the evening for a short time. The crew was helpful almost to a fault. I realize that Princess Staff is trained to assist but when told we were fine on our own they continued to take charge of the wheelchair. My daughter felt her space was being invaded. She felt unsafe at times when being transported down the outside ramps by two Staff carrying her at different levels. We still managed to enjoy ourselves as thr Ports were interesting and we arrived home with hundreds of pictures. This was my daughter's first cruise and she says it will be her last. Read Less
Sail Date June 2011
We are not greatly experienced cruisers (2 cruises total) but we are very experienced international travellers. Frankly, this cruise, or Princess, left us a little disappointed. First the cabin. The cabin was roomy, and had an excellent ... Read More
We are not greatly experienced cruisers (2 cruises total) but we are very experienced international travellers. Frankly, this cruise, or Princess, left us a little disappointed. First the cabin. The cabin was roomy, and had an excellent closet space. The balcony was mostly unusable for two reasons, weather (it was too cold for moste of the cruise) and the smoke. There were a number of people in the staterooms below us that used the balcony as a personal somking area, and the smoke came into our balcony and cabin. I understand that Princess is going "smoke free" in early 2012, so that problem should be solved. Our steward was competent and friendly, but no special services. There was a card we filled out to have fruit in our room, but it took three tries, and we finally received the fruit two days before the end of the cruise. This was supposed to be refreshed every day, never was. Dining: We chose the traditional dining at the late seating, 8:15 PM. The dining room was nice, and the food was good, but not exceptional. Our waitstaff was generally competent, but seemed to be in a hurry, and tended to forget some things. I had to request iced tea two or three times to get it on several nights. Our biggest complaint was that we felt rushed by the staff at the end of the meal. We had a very nice and interesting group of table companions and wanted to linger over dessert and coffee to continue talking, but the plates and cups were picked up from in front of us and the staff seemed to be in a hurry for us to leave. This may be due to the schedule and working hours of the staff. We found out that they work 12 hour days 7 days a week with no breaks for 8 to 10 months. They also didn't get to have their dinner until after everyone had left the dining room and they had cleaned up. One note on the dress standards: apparently "Smart Casual" means anything better than cut offs and flip-flops, and formal means "anything in dark colors". We saw many variations, but no one was denied entry into the dining room. The food in the dining room was unremarkable, the buffet was good, but still the usual buffet. The anytime choose your own time dining was the same menu as the traditional dining, and the food also average. After visiting with several other more experienced cruisers, it seems that Princess is trying to persuade us to go to the "premium" restaurants on the ship at extra cost. We tried the Crown Grill one night and both the food and service were excellent. The extra cost was modest ($25 pp) but still extra. Ports: The selection of ports of call was very good, unfortunately time at any of these was a little too limited. This was worsened by the ship not being docked as scheduled for any ports, usually 30 to 60 minutes later than advertised. Adding a 30 to 60 minute wait on the days when we were tendered, made the visits a little too brief. I'm sure the line could plan to arrive on time and stay a little later. We did not use any of the Princess tours, but conversations with our dining companions covered the range from Fabulous to " I slept on a bus for 4 hours and don't know where I went". Conclusions: It was a nice, relaxing cruise, but 12 days might be a little long for some, the ports and experiences seem to run together. Overall, the service was competent, the food good, and the ship good. We did not feel that any part of the experience measured up to our experience on our Mediterranea RCL cruise. One point of note: We signed up for, and were selected to attend the "Chef's Table". This was an outstanding experience. We were served an exceptinal 10 course meal, with proper wines, by the executive chef and maitre'd. There are probably few restaurants in the world that could equal this dining experience. Also, although we do not usually take in the "shows" on a cruise, we attended the "cooking competition" between the exec. chef and maitre'd one morning while at sea. The "demonstration" was both informative (chef) and hilarious (maitre'd). It was wonderfully entertaining and hilariously funny. Read Less
Sail Date July 2011
Our trip got off to a rough start and there it stayed. My husband and I flew in to London Gatwick airport a day early, to avoid any possible delays the day of cruising. We had purchased the Princess transfer from the airport to the pier in ... Read More
Our trip got off to a rough start and there it stayed. My husband and I flew in to London Gatwick airport a day early, to avoid any possible delays the day of cruising. We had purchased the Princess transfer from the airport to the pier in Southampton, and we decided to stay at the Sofitel hotel, which is conveniently located right off the North Terminal at Gatwick. I was told by a Princess representative over the phone that the transfers for the airport would be running continuously from 11AM-1PM the day of sailing. My husband and I decided to go to the money exchange at the airport at around 10:30AM, and while we were there, decided to find the Princess rep and double check our transfer. It was to our surprise that when we found him, he said his ONLY shuttle leaving the airport for the pier was getting ready to leave, and that he'd hold it for us. He also didn't have any of our flight information provided to him (which was in the Princess system). So our cruise started with us running back to the hotel to throw our stuff in suitcases and run back to catch the shuttle. Embarkation was painless; we were on the ship less than 15 minutes after arriving at the pier, and we made a quick stop at Passenger Services to let them know of our mishap with the transfers so they could pass it along so others wouldn't be potentially in that same spot. We were told that they'd make a note and someone would contact our stateroom regarding the situation. Two days later, we hadn't heard anything, so stopped back by Passenger Services. Apparently, the note had never made it to the system, so we explained the entire situation again, and were again told that someone would contact us about it. A couple hours later, we returned to our stateroom to find a phone message "to assist us with the disembarkation questions we'd stopped by to ask." So when we returned the call, we had to explain, again, that we didn't have questions about disembarkation, that we'd almost not made it to embarkation due to a Princess fault. By the fourth time telling our story to a Passenger Services crew member, we'd had enough, ad just let it go. The cabin was a standard inside cabin; quite acceptable. We were on deck 14, and I never want to be in a cabin one deck below the pool decks ever again though. Each night we tossed and turned to the thud-thud-thud of people running around right above our heads. The food was so-so. Nothing to write home about, and we ate less and less as the cruise went on because it was pretty blah. The service was not up to the standard we expect with Princess. I was surprised. It seemed that for every wonderful crew member, there was another that seemed like they were doing us a favor. The Internet guy deserves a special mention in this category. There were massive Internet problems throughout the cruise. I was unable to get on the Internet 8 out of 12 times trying, and on the second-to-last day of the cruise, asked the Internet manager about a refund for unused minutes and he was downright rude. I understand that he was probably getting hounded from unhappy guests about the non-working Internet, but he was a complete jerk to me, and I had been polite in my asking. Entertainment was yawn-worthy. If you've seen the shows on one Princess cruise, you've seen them all. We only saw one new show that we hadn't seen on our last Princess cruise, which was "Destination Anywhere." They really should mix it up a bit more. Also of note was the morning we were making our way into Liverpool, and at about 5:30AM, my husband and I awoke to everything on our desks and tables crashing to the floor. The ship listed and listed a little further. Eventually the ship righted itself, but we were so scared, that we ran up to the Lido deck to find out what was going on. Half of the water from the pools had spilled out all over the Lido deck and gone into the Horizon Court dining room. Everything from the buffet lines and all the silverware from the tables and glasses and things of that nature were all over the place. The dining room smelled terrible and moldy for the remainder of the trip. A few minutes later, the Captain got on the loudspeakers telling us that we had just taken a turn too fast and that's what caused the "slight listing." The art director, Tom, was a wonderful and charming man. I wish that every crew member had been as delightful to interact with. The ports were hit or miss: Belfast blew us away; I cannot say enough good things about Paul from taxitrax.com, with whom we had a private day tour, or about Northern Ireland itself, which is astoundingly beautiful. Cobh was another little hidden treasure. I wish we'd had more time there... we did an eCoach tour (would recommend... similar trip to one of Princess shore excursions, but about 1/4th the price) to Blarney castle and the charming village of Kinsale. Liverpool was lovely, and a HOHO tour was the order of the day there. St. Peter Port was absolutely gorgeous, and had a lively little port area. We did Princess excursions to Cawdor Castle and Urquhart Castle on Loch Ness at Invergordon port. I'd recommend skipping Cawdor Castle and just going to Loch Ness and trying to spend some time in Inverness instead. Inverness looked like a nice place to visit from the drive through, and Cawdor Castle was less than impressive. It's furnishings from the 1970's are odd and a bit disconcerting. Also did Princess excursions from Greenock to the Scottish Wool Centre and Loch Lomond. The Scottish Wool Centre is nothing more than a giant tourist shop with very little actual wool goods there. You'll undoubtedly be disappointed with the "performance," which is some sheep laying in a pen and a dog chasing after ducks. Dublin, Edinburgh, and Le Havre were not worth the stop in my book. Dublin is just another large, overpriced, overcrowded city. Edinburgh wasn't terrible, just lacked in the charm that many of the other ports we stopped at had in abundance. Le Havre itself was only good for renting a car to get to the beaches of Normandy. All this being said, disembarkation was the easiest I've ever encountered. They were running early; no lines, and we were in our cab within 5 minutes. They at least got something right this trip. Read Less
Sail Date July 2011
If you expect hot food to be delivered to your dining table in a timely manner by pleasant waiters DO NOT go on the Crown Princess. Our food was always barely warm and on one evening I was convinced that the lamb cutlets had come directly ... Read More
If you expect hot food to be delivered to your dining table in a timely manner by pleasant waiters DO NOT go on the Crown Princess. Our food was always barely warm and on one evening I was convinced that the lamb cutlets had come directly from cold storage, even when I asked the waiter to change them the replacements were barely warm. On several evenings 3 courses took over 2 hours to arrive and be eaten. The next to last evening of the cruise was the worst wait and we left the restaurant having eaten only an appetiser because after waiting for 35 minutes after the appetiser was cleared and we had still not received our main course. The reason given by the very surly waiter was that he had 5 tables for 2 and a table of 3 to serve so he waited for all of the tables to be ready for the main course before he called for it from the galley. We only eat 3 courses and one of the other tables for 2 who arrived later than us in the anytime dining room had ordered an appetiser, a soup, a pasta and and a salad to be served before their main and we were expected to wait while they consumed 4 courses before we could have our second course. The head waiter thought that this was quite acceptable. We are Elite members of the Captain's Circle so we know that this has not always been the policy on Princess but we will never again recommend Princess to anyone. The only good things about the cruise were : The wonderful cabin steward that we had ( the thought of him not getting his full tips was the only thing that stopped us reducing the automatic tips based on the dreadful dining service ). The itinerary was brilliant. The band, Rhapsody in the Wheelhouse bar were one of the best bands we have seen on a ship. The production shows have been around for so long that they now desperately need to be replaced. Read Less
Sail Date August 2011
My husband and I flew into Southhampton just before Hurricane Irene struck the coast of USA. We had no problems at Heathrow;picked up by Princess reps and proceeded to ship. Embarkation went nice and smooth and we were on the ship and ... Read More
My husband and I flew into Southhampton just before Hurricane Irene struck the coast of USA. We had no problems at Heathrow;picked up by Princess reps and proceeded to ship. Embarkation went nice and smooth and we were on the ship and having lunch by 1 pm. Then the drill; a code alpha was called and because of a medical emergency left late ( no problem). During the night another emergency occurred and the captain needed to return to Southhampton, ( regrettable as we missed Bergen but a human life is important). I was not impressed by Lerwick as our guide to Scalloway was not great and did not receive adequate info.The Faroe Islands and trip to Vestmanna cliffs was excellent. Then Irene moved in again and had very rough weather after here. Then at Akerryie in Iceland had a great day and excellent tour. Then rough seas for a few hours and then on to Rekyavik. Had an excellent all day tour here. Then 2 days at sea as we headed for Nuuk. Another great day and I did not find Greenland as cold as I had expected. Actually very pleasant. Then back to sea. Unfortunately because of weather we were forced to miss the 2nd stop. What I find strange was why we did not stop there first? So we now had 4 days at sea before arrival in Halifax. Very sunny and warm but because of 3 very large cruise lines they were overwhelmed. Do not take the Hop Off and On as it is not needed. Disembarkation in New York was terrible. It took forever. They need to learn from the Brits and I am not a Brit. What I liked on princess:the entertainment was very good; the staff was helpful and the self service laundry is a definite plus. WHAT I DID NOT LIKE: THE FOOD. Princess serves some of the most mediocre food of all the cruise lines out there. With the problem of obesity today why are they constantly serving COLD CUTS instead of the real thing?? Buffet choices were poor and repetitious. Movies under the stars was a joke in these northern waters.. Put on the TV as the movies would have been nice to watch The rooms: had a balcony cabin but much different from Royal and Celebrity that provide a proper sitting area. Had a still neck and sore eyes from trying to watch TV Also tell us about the ports of call before we get there. Not that day Read Less
Sail Date August 2011
My wife and I left Philadelphia Pa airport on August 27, 2011 at 9:50PM. we were not optimistic about the departure because Hurricane Irene had arrived at same time. We did take off and landed in London 6 hours and 36 minutes later. We had ... Read More
My wife and I left Philadelphia Pa airport on August 27, 2011 at 9:50PM. we were not optimistic about the departure because Hurricane Irene had arrived at same time. We did take off and landed in London 6 hours and 36 minutes later. We had arranged transfers from London to Southampton through Princess Cruises. We arrived at the ship two hours later and were on board by 1:30 PM. Very smooth embarkation. The Crown left late due to a medical emergency. After sailing for 6 hours, there was another medical emergency that had the Captain, Nick Nash return to Portsmouth to evacuate the ill passenger. These delays meant we missed the tour in Bergen, Norway as we arrived at 5 PM rather than 8 AM. The trip isn't a voyage in the normally calm Caribbean, it's the North Atlantic and the Arctic Circle, therefore except some gnarly weather. We had two especially rough days a sea. The Crown Captain, Nick Nash, kept us informed about the weather in a witty manner. The Crown is a Hugh ship, but so is the Atlantic Ocean. Bring Dramamine or Ginger tablets. If this doesn't help the ship's Doctor can help. It seems the majority of passengers handled the weather well. The entertainers seemed to be impacted the most, a opera singer and a string quartet group. We have sailed on numerous voyages, and the reason we booked this trip was the port stops. My wife yearned to visit Iceland. On the ship, the food isn't anything special except for Sabatini's, which we enjoy. It costs $20.00 extra for each person. Well worth it. The entertainment is the usual, nothing to write home about. The Cabin Steward was excellent, as usual. Never had a bad Steward. The ship is Hugh, but still is crowded. We had 3500 passengers, and 1200 crew. The problem on a cruise that is mostly cloudy and chilly is no one is on the sun deck, therefore, the remaining decks are crowded. I'm no fan of these big ships. Finding private space to read is difficult. When not in use for a special event, Skywalkers on deck 19 is a quite hideaway. There were some interesting lectures on board, especially a series given by John Maxtone-Graham, who spoke about the cruise industry and the past. Every event was crowded. The majority of passengers were English, and the ship had special lunches, which consisted of English favorites, i.e., fish and chips. Arriving in America, we docked at the Red Hook pier in Brooklyn, NY. We arrived at 7:15 AM. Debarking 3500 passengers is a challenge. To compound the difficulty, some idiots attempted to debark before there time. Princess has a system where your assigned a time and place to meet on day of departure. You are issued a colored tag that coincides with your time of departure. you produce the colored tag and your boarding pass, when leaving. Somehow the buffoons got pass security and were apprehended in the terminal by customs. This resulted in a 45 minute delay. We were some of first off, and met our car service at 9:30 AM and were home 3 hours later. A voyage of 17 days isn't for me. My wife would enjoy a world cruise. In the future, I'm for a voyage of 10 days or less, on a vessel with no more than 2000 passengers. We visited many ports, Bergen, Norway, Shetland Islands, Farow Islands, Iceland, Greenland, Halifax, Nova Scotia. Nothing special, saw alot of sheep, some icebergs, and some killer whales. Weather was mostly cloudy, temperatures around 50 degrees, and some rough seas. One port, Nanortalik, Greenland was cancelled due to high winds,and icebergs. Halifax was sunny and is a pleasant stop. Remember, if you are a sun worshipper, forget this voyage. In the Faroe Islands, the locals are advised to take Vitamin D supplement due to lack of rays. Read Less
Sail Date August 2011
Embarkation was simple. Our cabin was excellant. This first 12 days is extremely intensive, and the balance of 17 days allowed for down time. We did private tours with CC groups and organized one ourselves. The 17 days were with Princess. ... Read More
Embarkation was simple. Our cabin was excellant. This first 12 days is extremely intensive, and the balance of 17 days allowed for down time. We did private tours with CC groups and organized one ourselves. The 17 days were with Princess. With Princess tours there was lots of driving, so you passed many things, but stopped little. The weather was cool, so layering was important. Being from western Canada we did not take down jackets, but had fleece jackets with windbreaker, carried gloves and touques. Unfortunately found the buffet not appealing many days, and ate pizza/hamburger for lunch/supper. The buffet food was luke warm and by the time we found a seat,cold. Horizon Court was very cold and not pleasant to sit and enjoy. Table service became terrible. Would sit waiting for water, crew would give eye contact then walk by. There were disputes amongst the staff, one appeared to be over a supervisor change that was spoken about in the Horizon Court and DaVincias. To have a dining room half empty and they said crew was sick, I would think we would all have been checked before we walked off the ship in NY. Tables in Horizon Court were not wiped between settings, place mat and used napkin were used to wipe the table. Drinking glasses were dirty, when shown to crew it was removed and when place setting was placed again the same dirty cup was again back at the table. The transatlantic crossing was rough. The Captain asked people/crew to return to their cabins if feeling unwell. We heard that passengers were sitting and laying on decks 5,6,7 during the night. Railing, elevators, anywhere possible had sick bags tapped for accessability. We were to visit Bergen, Norway. Arrived late due to two medical delays from Southampton. Arrived in pouring rain and a two hour line up to get off the ship. Stayed on board. Public areas were very crowded, we spent time in our balcony cabin. Found a great cross of ages, unfortunately many did not speak english. I have a problem with passengers pushing to get on/off elevators, hogging the buttons on the elevators, and handling food (yes touching it and putting it back- ie Peggy's Cove). Would we do Princess again, the itinerary would have to be something special, so probably no. Would I be vocal about what I saw, YES, we all paid to be there and should know that our safety and their reputation is important. Laundry $2ea. Read Less
Sail Date August 2011
Sept 14th to 24th, 2011 - Crown Princess - Canada/New England cruise. Embarkation & Disembarkation - Smooth and efficient. Food was a major disappointment. Horizon Court's food was always lukewarm. We had chosen anytime ... Read More
Sept 14th to 24th, 2011 - Crown Princess - Canada/New England cruise. Embarkation & Disembarkation - Smooth and efficient. Food was a major disappointment. Horizon Court's food was always lukewarm. We had chosen anytime dinning and we felt the service was slow and most of the food not well prepared (fish dry, veal tough, etc). Bars - our favorite was the Crooners bar. Great drinks and the waiters were entertaining along with great music being heard in the atrium. Entertainement - we went three times and we really enjoyed the shows...2 comedians & 1 piano player/singer. Service: We'd give it a 3 out of 5. Stewart did not do our room on 2 nights. Customer service: difficult to get responses or even someone to answer the phone. Itinerary (2.5 out of 5) short days in most ports We departed from New York on September 14th for a 10 day cruise. It was a great sail away with great views of New York and the Statue of Liberty. The next day was Newport, RI. The stop was a short one, we had to be back on board by 3:30 but there was fog and we were being tendered in. So that delayed things for us to get off until about 10:30. The process was really slow, we were able to get to shore but a lot of people that we met waited for hours for their tender # to be called and finally gave up because the time ashore would be too short. We did the Cliff Walk along the shore from one end to the other with great views of the mansions. It is a very rugged walk in certain areas. We returned to the dock to take the tender around 2:45 and there was a huge line up waiting for tenders, we waited a least one hour to get back on. Princess were only loading one tender at a time there seemed to be no coordination between the # of tenders and the number of people getting back on board. We sailed at 4:00 P.M. to go to Portland, Maine and only got in at 11:00 A.M. the next morning. City is small, nothing much to do. We took the local bus "day pass" for $6 and roamed around. We visited the Signal House which had a great storyteller guide and a great view of the harbour but we wondered why Princess choose to come to Portland. We then sailed away to Boston...so we questioned why we left Newport early bypassing Boston and now we were going back south. It would have made sense to go to Boston and then stopping in Portland on our way north . Shorter port times, longer sea time going back and forth, this did not make sense to us. We arrived in Boston at 7:00 A.M. We loved our time in Boston, the weather was amazing. Princess offered a bus transfer for $15/return per person with drop off near Quincy Market. We walked the city and enjoyed the Harbour front, Little Italy, the Commons. It is such an easy city to walk around in and there are points of interest everywhere. Our departure was at 4:00 P.M. - wish we had been able to stay longer. Our next stop was St John, New Brunswick, we had visited St John before but had not been to the Bay of Fundy and the Flowerpots so we decided to take the ships tour. The drive was over 2 hours, we had lunch for 30 minutes (perfect because we wanted as much time as possible seeing the flower pots). Our guide was very knowledgeable and even had a video on an I Pad to show us how quickly and how high the tide rose every day. Great communication tool. The ride back was another 2 hours with a few photo stops along the way. It was interesting to see how much the scenery had changed with the high tide. Our next stop was Halifax, Nova Scotia. We arrived at 10:00 A.M. and walked the city. The harbour front was very nice and we visited the Citadel which was very interesting and interactive. We left at 7:00 P.M. for Sydney...but during the night we hit really high winds and the boat was rocking & rolling. When we got up the next day the captain told us we would not be able to go to Sydney because of hurricane winds and waves of 25 ft. He did a manoeuvre to turn the boat around that had everybody hanging on...it was actually exciting. The captain did a great job in keeping us posted on everything that was happening and making sure that everyone was OK. So we had a day at sea. Going south for a while and then when it was safe to go north the captain changed directions so smoothly we did not even notice. We were told at the end of the day that Princess had negotiated to go into Sydney the next day. That we would not be going to Corner Brook, NFLD...we were a little disappointed because we were looking forward to seeing Gros Morne National Park on the ship's tour. We were also advised that we would be tendering because Holland America was in port. We rented a car in Sydney, Nova Scotia and drove to the Cabot Trail, we did about half of it in then doubled back because we knew that it would be too much of a risk to drive the whole way around. The views are beautiful but the fall colors had not started yet so the effect of the drive was not as beautiful that it could have been. I would guess that the 2nd or 3rd week of October would have been ideal for the fall colors. We had a day at sea then we got in to Quebec City for an overnight stay. This was the best of all of our stops. The ship was docked directly in the old port, we walked the city. The Old Port, Place Royal, Parliament, Chateau Frontenac having a great lunch on Grande AllEe and much more. Every corner is really enjoyable to discover...great walking city, beautiful day. It was really the highlight of our trip. Read Less
Sail Date September 2011
Since we sailed round trip from NY we never had to debark in Quebec. We were driven to the Cruise Terminal in Brooklyn and from the time we arrived at the curb until we opened our cabin door was 30 minutes. Same on departure we selected ... Read More
Since we sailed round trip from NY we never had to debark in Quebec. We were driven to the Cruise Terminal in Brooklyn and from the time we arrived at the curb until we opened our cabin door was 30 minutes. Same on departure we selected the latest departure time 10:20 and were at the curb by 10:50. The food was generally poor, especially tough beef and pork and undercooked potatoes and carrots. Service was by and large outstanding, from the cabin steward to the wait staff in all the dining areas on the 15th deck and the International Cafe on the 5th deck. I have generally found that the wait staff in the formal dining rooms are a bit impersonal but if you're ever on the Crown Princess and dine in the DaVinci dining room ask for a female waitress, Tatiana and her assistant Dennis. Personal, friendly, helpful and has probably the fastest knife in the dining room, when she separates the shells from the lobster and prawns. Tours varied, Among the best were Bar Harbour tour of Acadia National Park and lobster dinner, which was great. Also the tour of St Johns, NB with a tour guide "blue Bonnie". Among the worst was the tour meant to immerse us in Anne of Green Gables on PEI. Spent more time seeing the mussel farms then we did visiting the authors birthplace and homestead. Read Less
Sail Date September 2011
New England itinerary and ports were fantastic. We took a ship excursion every day, and were extremely satisfied. Having been on many cruises, the Crown Princess was disappointing. It is relatively new, 3000+ passengers, yet the rooms ... Read More
New England itinerary and ports were fantastic. We took a ship excursion every day, and were extremely satisfied. Having been on many cruises, the Crown Princess was disappointing. It is relatively new, 3000+ passengers, yet the rooms are much smaller than most ships that we have been on. Like the early 1980's ships, there was barely enough room to walk(sideways) around the cabin. I would suggest using the twin bed configuration rather than the double bed option. Breakfast was terrible. Eggs tasted powered. French toast was just toast. Bacon was like eating toothpicks...if you could even chew it. Hash browns looked like fried cardboard, and tasted worse than cardboard. One omelet station for 3000 people! Cold cereal was good, if you could find milk. Lido staff was excellent, very helpful. Helped you find a seat in the very crowded Lido, and even carried your plates. Coffee, tea, and lemonade seemed to be a controlled substance. Despite having dispensers around, staff had to operate them. Lunches were ok. Selection options were very limited. No deli area. Only one, "prime", meal selection in Lido. Pizza, Hamburgers, Ice Cream, etc. were always good. Pizza was available 24hrs. and was excellent. Dinner was pretty good. Selection seems to be more limited than other cruises. Lots of Lamb. Small lobsters for a Maine cruise! Staff was excellent. Entertainment was excellent. Don't sit in the first few rows of the theater, as the lighting staff seems to talk a lot about a lot of non show things, answer phone calls, and cause a lot of disruption to the last few rows of folks. They did not seem to care when guests gave them a SHUSH! warning. Get to the theater early, as it was always standing room only 15 minutes before the performance. Seats had pull-out trays in the arm rests, but the isles were so small that if you did order a drink, it had to be passed down the line from the end. In many cases the line of seats was 30 or more with the only access from each end. Few seats were conducive to an after dinner drink. More leg room in the rear seats. Other night time entertainment was great. Plenty of options, and were all good. It may be due to having port stops daily, but the during the day ship entertainment options were very limited. Port discussions were virtually non existent. Over 1000 people took the cooking show/tour. Nothing else to do. All-in-all, will probably not go on Crown or sisters again. Read Less
Sail Date October 2011
We were quite disappointed in this cruise ship, although we did make the best of it, since we spent a lot of money to this and I wanted to celebrate my 60Th birthday with my honey. I thought that this ship would have been better than ... Read More
We were quite disappointed in this cruise ship, although we did make the best of it, since we spent a lot of money to this and I wanted to celebrate my 60Th birthday with my honey. I thought that this ship would have been better than carnival or the other ships we have done, since we traveled well over 50 ships. We travel every 4 months on cruises, since we both work for ourselves and we do a lot of traveling, this will be my last ship with Princess. This did not meet my expectations nor did the food. The first thing I saw that the shows were nothing like Royal Caribbean, they were below my expectations. Also the food was so so, cool most of the time and since there was a lot of people we had anytime dining which is the only thing I enjoyed and the the night before the cruise we went to Embassy Suites hotel and had a glorious evening there with Free Drinks that did not cost us a dime. Another disappointment was the coffee club who pays 29.00 for freshly brewed coffee, no more fruit punch and lemonade for free only coffee that was not brewed was free... everything else unless you go up to lido deck which closes at 12 midnight, then you have to pay for coffee 1.75 in a paper cup at the 5Th floor international cafe... Not in RC.. they give you all the coffee, hot tea, fruit punch you can drink, its all free. Unlike the professional actors and acts,. they were nothing like the RC. where did they get those two comedians Albert and Seymour, if you google them on the net and try to find them you can not, they are not known so who were these funny men? the cruise director was a joke. He was not a funny man and why do they shut the bars down at 11:30, is everyone dead at this time. Oh I forgot 80% of the cruise ship is over 80 yrs old... they are closing shop at 9 pm... its bedtime. and also all the smokers in the casino.. Gatsby.. was nearly stinky enough to give you asthma unless you have it like me. I could not play my 5.00 slots, so I did not win. and another pet peeve I had was nasty smelling toilets. I am not thinking that these places are supposed to smell like Roses either but at least clean them with bleach... overflowing with sewer water and talk about the food... Every cake and dessert tastes the same do they not use sugar and flavorings?What I can not understand is this, why don't they cater more to the people our own age. I am a young 60 yr old, not old at all, but my kids tell me mom, you need to look like a sixty yr old, but I look like a 29 yr old, and I am happy, outgoing and do not look my age, or act like an older person. I keep myself young. I could not understand why they wanted to over charge the public for the photos, in rccl they were 20.00 each, here they were 39.00 each. Every where we went someone wanted to sell me somthing. and those Art Shows are the biggest farce... Never buy from them, the picture or oils are nice but the shipping is 300.00 for the print... some of them you can buy on posters dot com and for hell of a less. Also... Diamonds international, stop sending people to this place who rip people off of good stones, their stones are not the greatest they buy cheap emeralds, diamonds and rubies, sapphires and tell you they are good, I know I am the jeweler I know the difference, Not to buy there buy at home you will get a big discount at home not here.( you may get a stone it may be a zircona and never know unless you view by a trained eye or a scope and a reputable dealer back home) Where was all the entertainment for 50 and over... not as good as Rccl... I heard that this ship went down with the dogs. It sure has... Lower the prices for drinks, no one wants to pay for soda for 8.60 plus 1.15 tip.. that to me is a rip off. Bring famous shows on board, and famous comedians, not like those to LA guys who may have been to prison and tell it like it is. and to embarrass the elderly for being late for their show. also where was all the photographers for the formal nights, only 4 photographers were there for the formal nights, no pictures sorry soon was my dinner and it was getting close to 10 pm... soon no more food. The pools were so so... who wants to run for a chair you got to get up early to claim one or your SOL. but the weather was so so, hot humid, and the rocking and the rolling on the ship was just too much for my tummy... Princess can not avoid this, its not her fault its time to take ginger tablets and eat green apples and try to sleep it off.. THE BEST PART WAS THE ATLANTIS SUBMARINE TO SEE THE FISHIES.. well, this is my spiel if you want more email me I love to tell you the rest Never again with Princess, I guess I wanted to be treated with class and I did not get it here... Unless they can really change my mind then I will go back, for right now, they lost my 2000.00 Read Less
Sail Date November 2011
Returned my rental car to Sunshine Rental on Rte 84, just outside the west port road entrance- great prices on cars! $12 ride in with tip. Embarkation and disembarkation were easy and painless. Muster drill now assigned to a lounge/casino ... Read More
Returned my rental car to Sunshine Rental on Rte 84, just outside the west port road entrance- great prices on cars! $12 ride in with tip. Embarkation and disembarkation were easy and painless. Muster drill now assigned to a lounge/casino or other area, not outside. As Port Everglades raised their fees to accommodate Oasis (also in port), sailing time was moved up an hour to 4 pm. Note, it's always important to stay on ship's time when in port. Cabin was spacious. The ship had just come out of The Bahamas dry dock for 'freshening.' Opted for 50% surcharge to be alone. Leo, the steward was helpful. Travelled with a group of 220, so we had many of our own activities planned; but, used Princess for shore excursions. Luggage seemed to be delivered for everyone before dinner. It was unusually rocky crossing the gulf stream in both directions.... The Lido deck buffets were okay. I visit Vegas often, and it's always an issue when items are not labeled and the dish looks unusual requiring finding someone to offer an explanation. Staff attentive in helping you to a table and refreshing your drinks. Enjoyed pizza; but, mostly really enjoyed the choices at the International Cafe. Actually, preferred their mini desserts to the dining room desserts. Ordered room service breakfast twice and it arrived a bit ahead of requested time. They don't understand how to toast an English Muffin though for their breakfast sandwiches. Did not particularly care for the Crown Grille food or service. The prices had just been raised $5. Sabbatini's was more enjoyable, but, it's insane to serve all those separate side dishes in bowls to a party of four when there are also four entrees. Alas, Proseco is no longer available on the ship. As I did Chef's Table previously, chose not to cough up another $90 for the experience. I recently donated the souvenir cookbook I received. Have some great pix of the dishes served though! Main dining room service was generally very good and the food choices fine, if uninspired. Sometimes service backed up to a most leisurely pace. Some table gets served last....I'm not a big red meat eater and enjoyed mostly fish (probably frozen) and chicken, turkey, pork. Had a coffee card and it was always nice to finish with a decaf cappucino. MUTS- caught one and probably missed 35% of the dialog. Shows- These are the exact same production shows I saw three years ago. There were even a few numbers that were identical to the Carnival ship I had been on for the two previous years. Comedian was good; enjoyed music ensembles around the ship. Never got to see the hula hoop gal who got very good reviews from other cruisers. Casino- Diddled at the slots; if you find a machine that seems to have a better payout; then start playing maximum coins for some really nice jackpots. Had the 10,000 suitcase (penny machine); but made a deal at the end for 5,400. Lucky Lemmings has infectious music. Hotel Desk- Always helpful! Spa/Gym- Even though there's a sign that says lockers are for spa patrons only, you just leave your room card and get a locker key. Bring a small towel in from the gym to stand on.... Ports- As I had been travelling for over a week before getting on the Crown; I chose the first day to stay on board- eat leisurely, do laundry (bring your own detergent and softener sheets and a roll of quarters) and iron all my evening wear shirts. So, missed Princess Cay which is a tender stop. It's just a beach and last time there were flies like crazy around the buffet items. Curacao- Group walking tour and off to see some caves by bus. As humid as it was on the island, the caves were worse. Do your own thing. Dine off the ship and catch the lovely lit village. Aruba- a desert island, with little landscape that is natural, our tour bus was one of those party buses which run at night and I wasn't ready for blasting R&R at 8:30 am. Went only to Lighthouse and the chapel for a pee break amongst the cacti. The restaurant adjacent to the Lighthouse charged and fee had small bills. Then dropped at Nikki Beach Restaurant, south of town and near the airport. Calm water and pleasant, narrow beach with comfy lounge chairs and their own pool. However, the lunch sandwich that was included was meager though it did include a welcoming mimosa. Owner was genuine- but, this is no relation to Nikki Beach of South Beach, FL fame. The first K was placed backward and was missing from the "crab" salad sandwich. The smoked salmon sandwich looked to be the best bet. I'm just not impressed with Princess- found Carnival more enjoyable, even with the hokey waiter singing and dancing during dinner. Read Less
Sail Date November 2011
Crown Princess -- Dec 17 -24 Review Boarding Process The dreaded Norovirus had attacked the ship on its previous trip so we had to deal with different procedures. Instead of checking-in in the terminal as usual, we were sent to the ... Read More
Crown Princess -- Dec 17 -24 Review Boarding Process The dreaded Norovirus had attacked the ship on its previous trip so we had to deal with different procedures. Instead of checking-in in the terminal as usual, we were sent to the convention center opposite the terminal and told to find a chair. We arrived at about 10:30 a.m. (too early but we were anxious!). At the time were told that boarding would begin at 2 p.m. and were given a letter "A" to indicated that we would be first (we thought) to get to board. At 2:30 they started calling for people to board but they started with "Elite" and "platinum". At 2:45 or so I asked if we could just walk over ourselves. They were putting people on busses to go the equivalent of one block! They said yes of course we could walk over. Apparently the letter system was just to stop a stampede. We walked over and were on the ship 4 ½ hours after arriving at the terminal. At least our rooms were ready! I understand that they were working in a difficult situation, and I was glad they were taking extra time to disinfect the ship, but they provided us with no food of any kind. There were over priced food stands in the convention center. All we had was coffee, lemonade and water. It all came across as kind of shabby. Cabin D734 We were travelling with family on this cruise and my wife's 81 year old mother had the St. Thomas Suite (D736). It was very nicely appointed with a wonderful aft balcony, a Jacuzzi tub and a nice sitting area with a bar. She enjoyed her "perks" like fresh fruit and flowers and breakfast in Sabatini's each morning. We were right next door in D 734. It had an extra large balcony with 4 chairs and a table. We love the aft cabins. It's our favorite location on the ship. The cabin itself was unlike any other balcony cabin. Our steward was very good and looked after my mother-in-law in style! The ship Positives. I love a ship that still has a promenade that goes right around the ship! I enjoyed my early morning walks outside. The Princess Theatre us comfortable and easily accessible from two decks The Atrium (Piazza) is very nice. Only three decks high but beautifully decorated for the holidays The international Cafe. What a great place. It had 24 hour sandwiches and salads (free) and fancy coffee's and lattes (charge). A fantastic spot for a light lunch. Club Fusion is a nice venue for Karaoke and other smaller shows. Lots of video screen to make it easy to see from wherever you were. Negatives Movies under the stars sucks! Actually if they kept to their word and did it "under the stars" only it might be ok but they had it going all day. With the sun shining it was almost impossible to see the screen so you were left with an extremely loud movie going that you could not possibly see. Imagine "Transformers" at full volume. To top it off, the only good deck chairs were in this area and it was the kid's pool! We watched Sunday night football and it was kind of neat. Princess -- Turn this off till the sun goes down!!!! Deck chairs -- cheap plastic non-padded chairs. (except in the movie area) You could pay $10 per half day to sit in nice chairs in "The Sanctuary". I am waiting for them to put pay toilets in! Dining rooms -- two of the three are located midships. This interrupts the flow across the ship on the lower decks. Only deck 7 allowed you to move front to back on the ship. They were also quite unimpressive in design. They looked just like a regular restaurant. Not special at all. The service was adequate but unspectacular. We could barely understand our waiter. Entertainment -- We went to the "Motown" show and I think it was the worst thing I have ever seen at sea. It looked like a rehearsal (the first one!) Painful stuff. (BTW some of the others liked it so maybe it's just me!) The buffet. -- What a bad design! Everyone is funneled into one small area for everything. Whether you want a full meal or just a banana you had to get in there with everyone else. "Noro" Service -- We were under the red alert service which meant that you could not touch anything. Coffee had to be served to you along with everything else! This was particularly tough in the buffet. They don't know how much you want and in some cases the servers didn't even know what the food was. Everything was very slow. Not all their fault for sure, but they did not adapt very well. Princess Cays. They had some kind of problem with the tenders which held up the process. We waited after arrival to let the crowd clear and came down to a huge lineup that led to the dining room and when we got there we were told to sit and wait which we did for about an hour and a half! Princess cays itself is very nice and I had a good beach / snorkel day. However the food on the island was terrible! I had the worst ribs I have ever tasted. Inedible. The menu was those ribs, hotdogs and hamburgers. Two ½ days at sea. We have fairly rough seas all the way down. I didn't mind at all and we were fine in the aft cabin. Some people were complaining that the ship was very noisy. Some of our family were midships and had a constant groaning of the ship all night long. Personally I loved the days at sea. Curacao We arrive at 1 p.m. and stayed till 10 p.m. which provided me a unique experience. We took a tour with my mother-in-law on the trolley train which was very nice (but a typical tour). We then went back to the ship and had dinner and then got off the ship again to see Curacao at night. It was very cool to see that famous city lit up for the holidays. We strolled around till "all aboard" at 9:30. Then went to the aft balcony for a late night sailaway. Aruba Rain, rain and more rain! I didn't know that happened in Aruba. My wife and I took the city bus ($2.50 pp round trip) to eagle beach. It was a typical beach day, but with intermittent rain. There was a snorkeling area but the water was extremely rough. 2 more days at sea. The captain came on and told us there was a gale warning posted for the Caribbean Sea. He said this is the first he has seen at this time of year in 20 years of sailing. We had rough seas again but it was not as bad as expected. Again, I love these sea days! FLL and disembarkation. We had a 2:30 flight so we stayed on the ship as long as they would let us. We had a 9:30 time to meet in the Davinci dining room to wait to be called. We were off the ship at about 9:45. Any cruise is a good cruise but I think Princess dropped the ball in several ways on this one. We choose Celebrity next time. Read Less
Sail Date December 2011
We where in Crown Princess the week of 17th december 2011. We where with two friends an for them it was a first time with Princess but they sail many time with other company an they said it is the first an the last...We said it is not like ... Read More
We where in Crown Princess the week of 17th december 2011. We where with two friends an for them it was a first time with Princess but they sail many time with other company an they said it is the first an the last...We said it is not like the other cruise we took with the same compagny... the embakation was disturb because the other cruise had novovirus on so the disinfects an the sanitising so we understand it is longer to embark but after that many things is not the same the same. Nevertheless it is with this company that we developed the taste to make cruise... We realized that it is not this cruise which could give taste to one to make another cruise for a new cruiser. CABINS: The cabins was good but if you choose more in front of the ship it could be noisy because training center is just in front so I heard from people who was in front they had a lot of noise because the trademills but not us it was de L253 if perfect near pool, lunch on the deck 15. But if you have the seasickness maybe it is a bet high because we had a big wave about aft of the week 7.5 to 12 feets...they made an announcement to secure dentures for those who have one... so we had waves...but is it not the fault of the company. For Seasickness choose lower level. Excursion: Excursion was ok but to get out of the boat ... what a mess... long line anywhere they would have advantage has to find another way of functioning as the one we we had set previously in Oasis of the seas. So disembark late every time to much time to go ashore. We where late to take the excursion they had to wait for passengers because the disembarkation. We too caribbean Princess an it was not the same, whe where waiting on a theater an the call us by tout an it was on time. Breakfast At buffet it is ok not more an we took breakfast at the Dinner place but it was not what we expect an not very good The dinner It was good like the one we took before the Caribbean Princess. Pool Many pool it is very good but a lot of them where cloosed many time. Tne entertainments It is basic , nothing nothing nothing to compare to Royal the Oasis The boat is nice, the café international is perfect, pastry an coffee capuccinno woaw! buy a coffee card it worth the price for a people who love special coffee. Right now ,we will take Allure of the seas this summer an to take Princess another time we dont say no but we will try other compagny before Read Less
Sail Date December 2011
On Dec 10, my wife and I, onboard Crown Princess, embarked from Fort Lauderdale for a 7 night Caribbean cruise from Dec 10 to Dec 17. This is my second time with cruising Princess, and my wife just returned from her 3rd cruise, to Alaska, ... Read More
On Dec 10, my wife and I, onboard Crown Princess, embarked from Fort Lauderdale for a 7 night Caribbean cruise from Dec 10 to Dec 17. This is my second time with cruising Princess, and my wife just returned from her 3rd cruise, to Alaska, on the Diamond Princess in August. The day we boarded the Crown, we were in excellent health condition. Soon after settling in our stateroom, we went to lunch at Horizon Court (Lido Deck 15). It concerned us that the fruits on the buffet table (watermelon and the melon) were overripped to the point where the colouring has changed, and the taste as well. There were also flies (not just fruit flies, but large food flies at the buffet bar and on walls and ceilings. Afterwards, we've seen food flies many other places, the Michelangelo Dining Room, International Cafe at deck 5, our stateroom at deck 11. Clearly, there is a hygienic problem on this ship -- what happened to the clean Princess we have seen at least twice before? The worst incident happened on the evening of Monday, Dec 12, when I was up all night with spells of vomiting and diarrhoea. Early Tuesday morning, we heard an announcement from the captain that the many of the passengers have had diarrhoea and vomiting in last day, and that he was concerned that the Norovirus was spreading on the ship. He requested that passengers who had these symptoms report to the Medical Center immediately. So I went, the nurse gave me 8 pills, and I was instructed to return to my stateroom and self-quarantine for 24 hours. Wednesday morning, at about 10 a.m., I had heard nothing else about the situation, so my wife went down to the medical center to see what was happening. She came back and said that there was a crowd of sick people and no staff had time to answer her further question, only said that I must remain in my room. Finally that evening around 7pm, the nurse called, and after hearing that I still had one more instance of diarrhoea, I was instructed to continue the quarantine. That evening, the captain made another announcement, warning again about the Norovirus spreading on the ship. Thursday at 8 a.m., I received a call, and even though I told them I was feeling fine since the last call, I was told to continue the quarantine. I said that I had been in my room for 2 days already, with no fresh air, no sunlight, just four walls and a TV, it's a rather depressing experience. But the answer was still no, and no one contacted me after that until Friday morning. Friday morning around 9 a.m., a lady called to check on me. You would think in the middle of a sanitation problem with passengers quarantined for 3 days now, she would take a more serious tone. However that was far from the case, she sounded like she was cheerful, relaxed, nonchalant even, which is ironic, because isn't that what I signed up for when I boarded a cruise with Princess? I asked when I could leave my room, and was given no answer, only to wait until 2 p.m. and someone will call. Her attitude was simply infuriating. May be, she happy about that Friday was the last day at sea and tomorrow morning the ship will back to Fort Lauderdale and then they can loaded down all these sick dogs. Of course, no one called after 2p.m., so I called the passenger service line (6000) and it was so busy, the line just rang until it cut off without answer. Finally I called 911 and got release instructions at 2:20pm. After the release, I found the cruise staff all very busy cleaning all over the ship but the food flies and the over-rippen fruits were still there. (When asked about the poor quality of the fruits at the dining hall, one server even joked to us that we haven't been to the food tank -- it stank of rotten produce). I have photographic evidence of this, if you'd like a share of my disappointment, I would email them to you. This was my vacation experience with the Crown Princess. Due to Princess cruise line's neglect to sanitation; my vacation with my wife was completely ruined. The state of the food they served and the unsanitary environment cost me more than half of my vacation in quarantine. This is not the Princes Cruises we have known and enjoyed before. Read Less
Sail Date December 2011
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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