6 Helpful Votes
Sail Date: July 2017
Recognizing that at any given time, the Wait Staff on a cruise ship is almost always in flux, we got the feeling many of the staff had just reported in for their first contract. HMCSBN nailed it on the crush for a table and the problems in ... Read More
Recognizing that at any given time, the Wait Staff on a cruise ship is almost always in flux, we got the feeling many of the staff had just reported in for their first contract. HMCSBN nailed it on the crush for a table and the problems in the main dining room. The two specialty restaurants were outstanding with the Italian one the better of the two. The cleaning staff was impeccable, timely and and very friendly. The best we've seen in our 15 or so cruises across 5 cruise lines. It was our first Oceania cruise & if we do another with them, it'll be on one of their bigger ships. The lone launderette was adequate, but cramped & crowded. The non-staff entertainers left a bit to be desired. A comic, the mandatory violinist, a magician, all reminded us of why we'd never heard of them. If on-board shopping is your thing, or if you left your favorite deodorant at home, forget it on Nautica. There are the obligatory watches, a limited choice of logo apparel items, etc., but you quickly find out where you can find a Tesco or other retailer when you hit your next port. Excursions: In a word, expensive. Many other folks found their own whale-watching adventures, or glacier & iceberg boats, at far cheaper prices than Oceania's. Lectures: Outstanding presentations by one of the two men to ever go to Challenger Deep in the Marianas Trench, CAPT Don Walsh, USN (Retired), and ones about Broadway and West End theater productions by a Broadway producer. If we go on Oceania again, it'll be because of the port visits, not because of the Nautica experience. Read Less
3 Helpful Votes
Sail Date: June 2017
Oceania performed as expected. The food was amazing, the ports of call were wonderful and the entertainment was very good. We thought Cory "from the bridge" did a wonderful job as cruise director. Captain Max was very ... Read More
Oceania performed as expected. The food was amazing, the ports of call were wonderful and the entertainment was very good. We thought Cory "from the bridge" did a wonderful job as cruise director. Captain Max was very approachable and informative. Travel above the Arctic Circle was memorable and provided numerous photo opportunities. We were on the Concierge floor and cabin service was terrific. The ship was very smooth for us. We tried all the dining experiences and were very satisfied at each location. The entertainment staff made the competitions for Big O points fun events. I think they had fun with the passengers and made us all feel welcome. The show band was terrific and provided support to the "come aboard" entertainers. I t is hard to keep seasoned travelers entertained but Cory and the entertainment team did a terrific job. We had a wonderful time despite a poor trivia team result. Read Less
1 Helpful Vote
Sail Date: June 2017
I choose the Baltic Sea cruise on Oceania Nautica because of the itinerary and the relatively small size of the ship. We spent 3 days in London (not enough time) before boarding the ship at Southampton and 2 days in Copenhagen following ... Read More
I choose the Baltic Sea cruise on Oceania Nautica because of the itinerary and the relatively small size of the ship. We spent 3 days in London (not enough time) before boarding the ship at Southampton and 2 days in Copenhagen following the cruise. Both embarkation and disembarkation were quick and easy. Our C-1 cabin had plenty of storage for clothes and other items; in fact I was amazed that with 2 ladies travelling together we did not fill all the available space! The dining choices were good - plenty to choose from. I was disappointment that for our one reservation at Polo Grill I was served a chewy steak with little flavor and another person at my table had a poor quality steak as well. Toscano was outstanding! The Grand Dining Room had many good choices as did the buffet. I would have liked more flavor in several dishes though. The fresh berries were a real treat - the best I've ever had. Service was outstanding, our cabin steward almost looked hurt if we didn't want her to straighten up in the evening. We had room service bring breakfast several times as we had early tours and they were always prompt and with the correct order. I did go on 2 of the Oceania excursions - both were fine but had 30 - 35 people on the tour. I prefer smaller groups so we either did our own walking tour, joined a local walking tour, or joined a small group tour (less than 12 people). I thought this was a great experience and a very good itinerary, but I would probably not go on a cruise again as I felt we just didn't have enough time in port and had to stop what we were doing to get back to the ship on time. But if I did go on another cruise, I would be happy to sail on Oceania again. Read Less
1 Helpful Vote
Sail Date: June 2017
Itinerary was one we hadn't done before. Had a really good time on board and in the U.K. and Ireland. The ports were very interesting and the weather was really good for northern England and Scotland. The rough seas were almost ... Read More
Itinerary was one we hadn't done before. Had a really good time on board and in the U.K. and Ireland. The ports were very interesting and the weather was really good for northern England and Scotland. The rough seas were almost un-noticable the night we had them. The ship was very comfortable through that night. The captain was among the best in keeping all well informed throughout the cruise. He was very approachable and explained everything. One day as we were disembarking we saw him leaving the ship with his bike for a ride around the port. The food on board was terrific as usual on Oceania. The food on board is the main reason we frequently look at the itineraries that Oceania offers. We always meet very interesting people on board. This trip was no exception. Exploring out of the way places in Dublin and the Beatles tour was a highlight. Read Less
3 Helpful Votes
Sail Date: May 2017
We are active, mature, independent experienced travelers who've been on 10 cruises or so. We had booked Oceania's Lima-Miami cruise, which they must have oversold because they kept sending emails inviting us to voluntarily switch ... Read More
We are active, mature, independent experienced travelers who've been on 10 cruises or so. We had booked Oceania's Lima-Miami cruise, which they must have oversold because they kept sending emails inviting us to voluntarily switch to other cruises. We eventually swapped for this and were awarded an amazing Vista Suite at the front of the boat. That set a fabulous, luxurious tone for this, our second voyage with Oceania. It had a spacious living room with dining table, bedroom, large bath and a guest bath, plus generous veranda, butler service, premium benefits like 6 bottles of alcohol and Bulgari toiletries. We didn't want to ever leave the suite! Friends in the "penthouse suite" were extremely disappointed with their tiny bathrooms and said that would fit into our guest bath. We enjoyed this itinerary, returning to some of our favorite cities (Athens, Barcelona--both of which we extended before and after the cruise), and getting to Israel and Pompeii/Herculaneum for the first time. Would have been ideal to add Santorini instead of one of the lesser Greek ports. However, as others have said, the level of quality is not the same as our first cruise with Oceania five years ago. Food was good but not scrumptious including in the two specialty restaurants. We heard multiple complaints about rubbery lobster and tasteless meats. We were surprised that nearly everything shut down at 10 or earlier so if you wanted something sweet for a nightcap, you had no options (except room service). There were three major flaws that marred the cruise for us, with one that put our health at risk. 1. After embarking, everyone was hustled into the terrace cafe while the rooms are still being prepared. That means you have the largest crowd you'll ever have in one place at one time. When we arrived, it was a zoo. There were no seats and no one to help direct traffic or offer alternatives. This was a poor welcome and should be immediately fixed. 2. The quality of the excursions were uneven, with some very poor guides and only a few fabulous ones. Unacceptable for the prices we were charged. 3. One such excursion to Masada and the Dead Sea in Israel put the entire bus at risk. The air conditioning did not work as we rode for one hour 45 minutes after having been in the Dead Sea, in temperatures over 100 degrees Fahrenheit. The guide and driver were not quickly responsive or apologetic. This same bus had to be "fixed" at lunch because its engine could barely putter over any rise. We were told the bus had been fine the previous day. In fact, my husband and I were on this exact same bus the day before and it already was rattling along. Another bus in the same excursion actually had to back down several rises because it could not make it up--that was also "fixed" during a lunch break. So clearly this tour company requires more stringent oversight. The passengers on our excursion all struggled with the heat and dehydration; one nurse on board was pondering how she was going to help so many people in distress. We were extremely fortunate no one suffered a catastrophic health issue before we were finally transferred to another bus. We all filed complaints the next day. A week later, on our last night,we received notice we would get a 50% rebate--presumably because we did get our full excursion after all. We found that response to be insulting, as if the risk to our health was not that big of a deal. We wrote a letter to Oceania to follow-up. We were told we would hear from guest relations. It's been three weeks now. No word. So much for your world your way. Hard to recommend them as much as I would like to. And, we wonder: are they still using the same tour company in Israel?! Read Less
1 Helpful Vote
Sail Date: March 2017
We chose this cruise because of the Asia Itinerary On the positive side it is amazing as to how the crew expertly handles all the various countries seemingly complicated immigration requirements and inspections. The cruise did not get ... Read More
We chose this cruise because of the Asia Itinerary On the positive side it is amazing as to how the crew expertly handles all the various countries seemingly complicated immigration requirements and inspections. The cruise did not get off to a good start after a long flight to Shanghai the transfer from airport to ship was pretty disorganized When arriving at the ship we were required to fill out Jaanese and more Chinese immigration forms in the freezing cold When then learned that the Shanghai tour had been moved to an unearthly hour earlier We were already well passed any cancellation time so we just did not go as we were wiped from all the going on the get on the ship The dining was as good as always except for a few minor issues We have breakfast in the room on tour days.On several than is more than one the breakfast was not correct to the point when we ordered 2 breakfast we received one The lectures were excellent and informative The entertainment was inconsistent ranging from very good to lame but it was less than the previous cruises The tours were a function of our tour guides ranging from excellent to very poor Bottom line we did book another Oceania cruise for 2018 Read Less
6 Helpful Votes
Sail Date: March 2017
We chose this cruise because of the itinerary which started in china and included japan,vietnam,cambodia and thailand. Initially the weather was cold,nearly freezing but warmed up as we headed south finishing at 97 in bangkok. There was a ... Read More
We chose this cruise because of the itinerary which started in china and included japan,vietnam,cambodia and thailand. Initially the weather was cold,nearly freezing but warmed up as we headed south finishing at 97 in bangkok. There was a lot more security than on previous trips, so check in took 20 minutes even though there were only a handful of people in front of us. We had our chinese visa before we boarded but the ship arranged for the cambodia one and charged our onboard account. Unlike us citizens we did not need one for vietnam. as usual on oceania the food was excellent. We were able to book into the speciality restaurants as many times as we liked even though we had an outside cabin. We much enjoyed the grand dining room and toscana but thought the food in polo was not quite as good as on previous cruises. There seemed to be a lot of new staff in the restaurants and the service was consequently patchy. The cabin service on the first night was dreadful but improvrd to very good for the rest of the cruise. the impression of the chinese ports was of the shear size of the cities with huge numbers of tower blocks. Vietnam and cambodia in contrast were poor and primitive. The on board lectures were excellent in explaining such things as the chinese one child policy and its consequences.the advantage of a small ship is that it can get to the centre of ports when larger ones dock way out. This was helpful in shanghai,saigon and bangkok but we were disappointed in hong kong to be at the new cruise terminal which was wholly inappropriate for a small ship. We had to walk 3/4mile just to get out of the terminal and no shuttle was provided. Ha long bay was a highlight and the excursion boats were docked at the ship's tender platform which saved an extra journey. The method of despatching the excusions resulted in unnecessary long lines in the nautica lounge. Marina does it better.the overpriced ship's excursions were of reasonable quality but the tour guides did not speak very good english. In chan may the guide gave a lecture on the history of vietnam which droned on far too long. The ship was generally in good condition except that one of the four elevators was out of service for the whole cruise. Oceania have drastically raised their prices recently and the standard of service does not justify these new prices although it is a lot better than large mass market ships. We benefitted from the very generous loyalty programme which covered the costs of all the excursions we wished to take. Overall an enjoyable and educational experience. Read Less
1 Helpful Vote
Sail Date: February 2017
Great ship. Good food,. Fantastic crew and organisation. However, you WILL pay $2000 above sticker price for a 2 week cruise. Gratuities, excursions, drinks. Most reviled by all was the "free drinks package." It is not. Firstly, ... Read More
Great ship. Good food,. Fantastic crew and organisation. However, you WILL pay $2000 above sticker price for a 2 week cruise. Gratuities, excursions, drinks. Most reviled by all was the "free drinks package." It is not. Firstly, this package only applies to beer and wine; then only wine by the glass, not the bottle; then only in certain bars and only at certain times. In short, not fit for purpose. I'm sure the small print explains all this, but it is typical of the deceptive pricing policies. e.g. all drinks attract an automatic 18% gratuity. It adds up. Typically we want to enjoy a trip and not feel deceived by small print. Otherwise the staff could not have been more helpful and excursions better organised. Saw sights we would never have considered without the excursions. Would cheerfully use them again having learnt the lessons on pricing but others might not be so forgiving. Read Less
5 Helpful Votes
Sail Date: February 2017
I had cruised with Oceania before on the Insignia in the Mediterranean. After cruising on a large cruise ship, I had sworn not to ever take another cruise, but Oceania changed my mind. The food is top-notch with so many different choices ... Read More
I had cruised with Oceania before on the Insignia in the Mediterranean. After cruising on a large cruise ship, I had sworn not to ever take another cruise, but Oceania changed my mind. The food is top-notch with so many different choices at any meal and at different restaurants. You can dress casual and eat in terrace cafe at their buffet or dress up a bit and eat a multi-course meal in the Main dining room. They also offer two specialty restaurants, Toscana and Polo Grill, which I highly recommend. Another thing that we found out is that if you call the specialty restaurants, they often have cancellations and can fit you in. Our room was always spotless and our stewardess and her assistant went out of their way to help us with anything needed. The drink prices are outrageous, what you would expect from a nice restaurant in NYC. We all bought the premium beverage package and it really worked for us. The wines by the bottle are not included, but we found the selections by the glass to be good. We did not go to any of the shows, as that is really not our "cup of tea". Speaking of tea, the high tea offered in horizons was always lovely. We also did all of our own private excursions, which was a much better deal. After experiencing the excursions on the Insignia, I was not looking forward to being packed like cattle onto a bus and finding it hard to hear the guide at the back of the group. The service was almost flawless, they seemed a bit understaffed on this trip and their were a few hiccups at dinner some evenings. I am not a crazy perfectionist and understand that everything can not be perfect all of the time. Having said this, any problems that we had were rectified immediately. All of the crew was very personable, remembered your name, what you liked to drink, your favorite dishes, etc. Will cruise with Oceania again! Read Less
4 Helpful Votes
Sail Date: January 2017
1. We sailed on Oceania Insignia last January, Miami to Cape Town. We did this because of the itinerary. While onboard we found this 2017 cruise and bought for the same reason. We will probably not sail with Oceania again. 2. The ... Read More
1. We sailed on Oceania Insignia last January, Miami to Cape Town. We did this because of the itinerary. While onboard we found this 2017 cruise and bought for the same reason. We will probably not sail with Oceania again. 2. The staff are wonderful. Our stewardess, Sladjana was great and our cabin was maintained beautifully early every day. Most days our cabin was cleaned by the time we got back from breakfast. Melroy & Todo our great bartenders in Martinis, these guys were professional and added to a great cocktail hour. 3. The officers are aloof and just hang out with each other. Try to even get "hello" ! 4. The cruise director was a talking suit with 0 personality and he never spoke with anyone unless he had to. Never remembered anyone's name. Most Cruise Directors are charming and vivacious, not this guy. If he had an assistance the guy was hiding in the office. 5. The food is by and far not bad. The specialty dining rooms are wonderful and we got to enjoy 12 nights of great meals/service. If you got to the dining room when they opened and had a table for 2 service was great and dinner was fine. But arrive any later with a table of 4 or 6 or God forbid 8 then service was run at a snails pace, orders incorrect and if you wanted to see the show, then you skipped dessert/coffee to get a seat in the lounge. 6. The cabin - Last yr. we did the concierge and found out that balcony and concierge are exactly the same rooms. SMALL. So we knew what to expect on the Nautica and sitting "sidesaddle" on the toilet isn't fun. Love small ships but this was miniscule. 7. The excursions - are pretty much the same with cruise companies now. Way overpriced and when you compare the company's review of the excursion and what you actually experience you realize they have very creative fiction writers. Let's just say that our 2 days in the Maldives (and why???) the tours were so disgusting I demanded my money make. And I got it. But they refunded monies only to those who complained. I was told that 86 folks complained, so it was probably more because usually only one person per couple complains. 8. So overall, we saw places we never dreamed of seeing and we met many fun people and had a nice month traveling. But going forward, we will stick with Regent Seven Seas, Seaborne, Silver Seas and Crystal for our small ship experiences. They might be more expensive but in the long run they are not. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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