11 Helpful Votes
Sail Date: November 2015
I paid $20,000 for this trip. What I got was 1. An extremely tiny room 2. An RV sized bathroom 3. A prepaid beer/wine program at over $500 that would not provide me with more than one drink at a time because my wife (not on ... Read More
I paid $20,000 for this trip. What I got was 1. An extremely tiny room 2. An RV sized bathroom 3. A prepaid beer/wine program at over $500 that would not provide me with more than one drink at a time because my wife (not on the program) might take a sip. This is both rude and childish. 4. Room service with a scowl. 5. Only a tiny area in the onboard store featuring notions and drug store items. If you forgot something...tough. 6. No ATM on board and no provision for those going on tours to stop at an ATM. We had to skip a tour in order to find an ATM. Many people were really angry about this. 7. Tour guides who could barely speak English. 8. Far too many poverty tours: come see the poor people. 9. Dining was excellent, though the portions are small. Read Less
1 Helpful Vote
Sail Date: November 2015
This is our first cruise on an R-class ship. Our previous cruises were on the larger O-class. Pre-cruise communications from Oceania were abysmal. A lot of uncertainties and confusion with regards to things like yellow fever ... Read More
This is our first cruise on an R-class ship. Our previous cruises were on the larger O-class. Pre-cruise communications from Oceania were abysmal. A lot of uncertainties and confusion with regards to things like yellow fever vaccination, Mozambique visa, the special discounted $99 pre-cruise tours, etc. And different travel agents have different and conflicting information from Oceania. Boarding was at the Cape Town Cruise Ship Terminal, which is a short walk from the V&A waterfront. The terminal resembles a warehouse without any real facilities to speak of. You leave your luggage at one end of the building and proceed to fill out health questionnaires and immigration forms. Need to fill out South Africa departure form and Namibia form...this is because the routing of the cruise was reversed (presumably to avoid having to compete for resources with the Regent ship which has the exact same itinerary). So we will be sailing away from South Africa and head towards Walvis Bay instead. As it turned out, this happen to be advantageous to us. The Regent was unable to dock nor tender at Richard's Bay and missed the port. In general, boarding went quite smoothly. After the face-to-face immigration with some really friendly immigration officers and security check, we took a really short shuttle to the Nautica. Once on-board, we were directed to the Nautica lounge to finish off the check-in process. As expected, the R-class ship is definitely a lot smaller. Layout of the ship felt familiar, just on a much smaller scale when compared to the O-class. The stateroom is comparable with an excellent bed, good pillows and lots of space for storage. The bathroom, however, is a bit on the cramped-side. Perhaps this is to be expected from a ship launched 15 years ago as it is indeed comparable to some of the older Royal Caribbean ships with its shower curtain, etc...or perhaps we are just spoiled by the really lovely O-class bathrooms as well as on the newer Celebrity Solstice-class ships. Food at Polo and Toscana were very good and since the menu is the same, we got to enjoy some of our favorite dishes again. The steaks at Polo were excellent and cooked to the temperatures that we had requested (rare and medium-rare). Portions were still huge though as the smallest piece of steak (filet mignon) is 7-oz and it looked much bigger than that when it came. The Maine lobsters were also gigantic with 3-4 inch claws and steamed perfectly. Service was excellent and proficient. We were also quite pleased with the food in the MDR. A lot of familiar dishes that were cooked and presented very well. Dishes were not stacked like a tower from the kitchen which can sometimes affect the presentation. There were also dishes from Red Ginger and Jacques every evening (one main course from each). The famous miso glazed sea bass from Red Ginger was available on several nights and it was prepared perfectly. It would be nice if we were also offered an appetizer choice from Red Ginger as well...would love to have the watermelon and duck salad on the Nautica...hint-hint-wink-wink. Service was generally really good and we were usually done with dinner in 1.5-2 hours (we usually dine at 6:30-7pm with 3-4 courses in a shared table of 4-6 persons). A quick note on the wine stewards as We also brought on-board a number of excellent wines from Stellenbosch. A couple of them seemed to be rather "unhappy" that we brought our own wines. Even though we were happy to pay the corkage fees, perhaps these two individuals felt insulted that we did not bother to consult with them on the proper pairing with the food based on the Oceania wine list... The addition of the Barista coffee bar was also great for coffee lovers and provided an excellent location for some quick snacks (pastry, cookies, finger sandwiches, etc...) We were also quite pleased that the Captain managed to get us to all the ports at the scheduled times and even managed to get us in port a few hours early in a few ports. We had heard stories from a similar itinerary in 2014 where the ship were very off-schedule in many of the ports. This made our privately-arrange game drives easier to manage. And we also did not missed our tee-times at a couple of ports where we went golfing. Perhaps it was a combination of the speed we were going, plus the relatively small size of Nautica and the generally more "turbulent" ocean in this part of the world, we did feel that there was a lot more motion when compared to the O-class...that is likely to be expected... Disembarkation was also excellent. We got off the ship at 9am, which we requested when we filled out the disembarkation questionnaire, collected our luggage from the really small "terminal" since we were docked at the jetty right across from the Table Bay Hotel and had a short walk to the gate to catch a taxi. Read Less
5 Helpful Votes
Sail Date: November 2015
When I discovered the cruise in June 2015 for nov/dec 2015 around South Africa and a reasonable rate, I did not hesitate , certainly that a few years ago we were already on the Nautica and for once there is an interesting program for this ... Read More
When I discovered the cruise in June 2015 for nov/dec 2015 around South Africa and a reasonable rate, I did not hesitate , certainly that a few years ago we were already on the Nautica and for once there is an interesting program for this area. If fact after dep from Cape Town we went to Walvis Bay Namibia (2days) and then Port Elisabeth, East London, Durban (2d), Maputo (former Lorenço Marques) , Richards Bay, Mossel Bay and back to Cape Town. I have been surprised by the visiting possibilities to several excellent Parks rather close ( 50- 70 km) from the different ports. (Addo Elephant Park, 1000 Hills Valley, Bantou and Zulu Villages, St Lucia Wetland Park, Botelierskop Private Reserve, etc) Not having "experience" in this continent, we took the majority of excursions with Oceania. Yes perhaps a bit more expensive but well organized and interesting. (In Port Elisabeth we used a local operator Pembury Tours). As Oceania has the advantage to stay correct time in the ports, it was without problem. We have a an excellent souvenir of the quality of this cruise. The Nautica has been renewed since our previous cruise. Quality of the food in the different restaurants is above the levels. Honestly Oceania is proud to have the best food on sea and I agree. There are no extra costs or reservation fees for the different restaurants. Now, the non alcoholic drinks are included. OK wines are a bit more expensive as on some other cruise lines (exemple HAL) but ok it is still within norms. The service on board was excellent. The ship is comfortable, clean, nice. We stayed a few days before sailing in Cape Town Double Tree Hilton. The disembarkation was early 8H en our flight late (past midnight) but we arranged a full day trip with Pembroke Tours in the Wine Yards to end in the evening at the airport. During seadays we were lucky with the weather already nice in this season. (Pool facilities). Cape Town is a nice city and is reasonably safe (of course always with the normal precautions) The port is in fact in the middle of Cape Town center (Waterfront). The airport not to far out. You have of course to check the medical requirements for South Africa. There have been some discussions about the Yellow Fever which Oceania required, and which is however NOT required by International Tropical Institute of Antwerp it is clearly mentioned that this vaccination is NOT required for South Africa, Namibia and Mozambique!! Finally they accepted this official rule. I really recommend it this cruise. More other companies are also offering is such as Regent Seven Seas and also Compagnie du Ponant. Regarding Ponant the cruise is only 7 days which is too short! Read Less
6 Helpful Votes
Sail Date: November 2015
This is a very personal view of the cruise based on our previous experiences. This cruise ship is very smart. Very well looked after and spotless clean. Posh. Upper class. Pretentious. It seemed to me that it was trying very hard to be ... Read More
This is a very personal view of the cruise based on our previous experiences. This cruise ship is very smart. Very well looked after and spotless clean. Posh. Upper class. Pretentious. It seemed to me that it was trying very hard to be something it is not. Everything is very, very expensive. For instance: Bus shuttle from port to airport. $109. (Taxi. $20)! Small bottle beer. 330ml. $7.5 Single spirit. $11 Small glass cheap wine. $11 (Including the 18% service charge) Etc.etc. Staff were the best I have come across. They seemed genuinely cheerfull and very helpful. Service was excellent. The food, as advertised by Oceania, is the best at sea! I agree, it is generally excellent. Particularly in the main restaurants. However the buffet I found disagreeable in its content. The breakfast was particularly poor, well, for a Brit anyway! The desserts seemed to be mushy, and very small. All food is given to you by buffet staff. You cannot help yourself! All tea, coffee and soft drinks were free. However I only saw one coffee machine on the whole ship. Also, restaurant times were quite short. The buffet servery area was poorly laid out with poor passenger flow, scrum. Often waiting for a table. How come a GPS based computer system can guide the 27000 ton ship to all of its ports automatically, yet they can't build a machine that can provide decent toast. Eggs cooked to order by a person using just two small pans. Not a griddle. 15 mins wait for an egg some mornings. The ports of call all looked fantastic on paper. In reality some of them were quite poor, almost a waste of a day! If you were to arrange tours in all these ports, particularly to the myriad of "game reserves", then ok. But the decision to explore the ports themselves sometimes led to a tedious few hours ashore. This was very evident when the shuttle buses provided by Oceania took all passengers using them to a shopping mall in most ports. These malls were mostly in urban fringe. We arranged private tours via internet in 4 of the ports and had a great time. We did not leave the ship in Maputo!! Right, now for the entertainment. Concert Flautist twice. Virtuoso Mandolin player twice. String quartet every evening and afternoon. 2 Film shows, both on port days? Comedy musician twice. Another comedy musician twice. Zzzzzzzz. Enrichment lectures. Zzzzzzzzzz. Photo show. Zzzzzzzzzzzzzzzzzzz. Pretentious. Too posh to have a good time. Everything aimed at a demographic with musical taste, fine gourmet foodies, wine buffs, and money! Almost forgot the "piped music". Very quite, everywhere, all the time. The same music tracks everyday. Zzzzzzzz. Free style jazz. Zzzzzzz. Rat pack. Zzzzzzzzzzz. Freestyle piano. Zzzzzzzzzzzzzzz. I could go on, and on. But I must learn from my experience! We did not really enjoy the experience of Oceania cruising. Read Less
9 Helpful Votes
Sail Date: November 2015
We have been cruising since 1993 and this was our first time with Oceania - choosing it for the itinerary. Before we ever left home there was confusion. Alarming notifications from Oceania stating that no-one would allow to board unless ... Read More
We have been cruising since 1993 and this was our first time with Oceania - choosing it for the itinerary. Before we ever left home there was confusion. Alarming notifications from Oceania stating that no-one would allow to board unless they had the yellow fever vaccination. With subsequent conversations with fellow passengers - this is contrary to WHO Guidelines and Embassy stipulations. Most guests ended up going privately, getting an absolution for the vaccination and forking out £88! An absolute scandal! The concierge subsequently told us to write to HO in Florida but on reading other reviews, correspondence to HO remains unanswered. The pre-cruise night in CT in the V & A was lovely, transportation, embarkation and also disembarkation also smooth. Although the decor in some places depressing, food was excellent in all restaurants although Toscana over-rated. The trips are far too expensive - despite paying for them in advance. How Oceania has the conscience to charge so much when everything is so cheap ashore, from diesel, food and most importantly wages. Many living in poverty, dependent on tips. Apart from a string quartet playing each day I cannot comment on the shows. One show at 9.30 did not suit us. Internet, laundry, hairdressing prices also exorbitant. For us it will be bye-bye Oceania. Never again. We certainly did not like being ripped off. Read Less
7 Helpful Votes
Sail Date: November 2015
My wife and I are seasoned cruisers, always at a "luxury level" ie. Regent or Silversea. Due to unexpected health issues we had to change a spring Regent Cruise to the fall. This itinerary stood out but Mariner did not have any ... Read More
My wife and I are seasoned cruisers, always at a "luxury level" ie. Regent or Silversea. Due to unexpected health issues we had to change a spring Regent Cruise to the fall. This itinerary stood out but Mariner did not have any PH available. My TA suggested we try Oceania and we are glad we did. It is important to understand that to get maximum enjoyment on O you need to take a little more personal responsibility. All is not handed to you as on RSSC or SS. I'll elaborate a little later. We were extremely fortunate to be able to upgrade from a PH3 to an OS at a discount. I will keep the process between my TA and Prestige confidential, but the offer was made by me, enough said. Since this was an R class ship this upgrade made a huge difference in our enjoyment of the cruise. The extra space and enhanced perks can't be beat. Not to say that the space available in a PH is too small--but close. Positives: Embarkation well done all though after our upgrade we did not have new baggage tags and therefore we waited till late afternoon to see our luggage. Food, I can't say enough good things about the food. We were able to eat basically where ever we wanted. We slightly preferred the MDR to Toscana, Polo was excellent but not our style. Never tried Terrace at dinner, although excellent at lunch. Waves was disappointing due to the ambience. The food was so much better than our last RSSC cruise that we booked on board for a 24 day cruise in the future. Service, Outstanding and with a smile. What an attitude, the crew had an esprit de corps that was almost palpable. Don't know who the hotel director was but a big BZ to him/her. Itinerary fascinating and we made into all our ports. Mariner missed a crucial stop. So what were the problems? Shore excursions were way overpriced and poor into the bargain. We were fortunate that we had been forewarned and joined up with others to do private tours. In our opinion Mozambique should not be on the trip. Dirty and more importantly dangerous. The whole entertainment-enrichment part of the cruise was a bust, too bad because we love port lectures and in a proper theater shows can be fun. Kudos, however to the Romantica String Quartet lovely ladies who performed after dinner each night. We liked the cruise so much that our loyalty moved from RSSC to O. Décor is personal taste but we prefer the European style of O to the neutrality of RSSC. Too bad O can't figure out what to do with their excursions. A serious problem. Personal responsibility, You need to know what you want and when. As stated the excursions are a problem, from an enjoyment perspective having a drink card makes sense; not necessarily financially. For the first time in our cruising career we saw lines to open the MDR. If you wanted a table for two in a certain area you had to plan ahead. Was not a problem for us because we were OS, but certainly raised our eyebrows. Remember as you read this we loved our two weeks. We are not fussy and very private, suited us perfectly! Read Less
8 Helpful Votes
Sail Date: October 2015
The fun of this one month cruise was destroyed by the fact that the ship missed 4 ports of the 19 included in the itinerary, including Maldives, due to the declaration of the State of Emergency in the eve of our arrival (but without any ... Read More
The fun of this one month cruise was destroyed by the fact that the ship missed 4 ports of the 19 included in the itinerary, including Maldives, due to the declaration of the State of Emergency in the eve of our arrival (but without any evacuation of the thousands of the tourists in the country) and the most beautiful of the Seychelles islands, La Digue and Praslin, according to the captain because of the state of the sea (apparently the sea was flat but the landing was made in longboats and Oceania did not want to take any risk at all, in my opinion). We missed also Richard´s Bay, maybe the largest port of South Africa, officially due to the strong winds that prevented the arrival of the pilot by helicopter and we lost a precious afternoon in Cape Town, because of the rough seas that delayed our departure from Durban for four hour . Actually we arrived to CP at 9.00 PM and I expected to go to the Waterfront or to Long Street by night but Nautica just docked about 4.00 AM of the next day, surely to save expenses. Then we were putted out of the ship before 9.00 AM. More negative points: the extravagant prices and the bad quality of the shore excursions, the dubious level of most of the night shows, the quite expensive and low speed internet (it should be free, taking in account the price that the passengers were paying). Some positive points however: good food, especially in the main dining room, very comfortable veranda stateroom, staff attentive and pleasant. Final balance: I have no intentions to return to Oceania cruises, there are more exciting and cheaper alternatives. Read Less
10 Helpful Votes
Sail Date: October 2015
For our 5th cruise on Oceania we were really excited about the Dubai to Cape Town itinerary. Decided to upgrade to a Penthouse due to the length of the cruise - what a mistake!! Noise from the Terrace Café and kitchen/dish washing area ... Read More
For our 5th cruise on Oceania we were really excited about the Dubai to Cape Town itinerary. Decided to upgrade to a Penthouse due to the length of the cruise - what a mistake!! Noise from the Terrace Café and kitchen/dish washing area directly above us was constant from before breakfast to 1am to 2am at night. Only after I went upstairs at 1:15am and personally observed the staff banging dishes, shoveling ice into bins, washing big metal trays did the GM direct the staff to complete their work by 11pm. Despite promises to the contrary Oceania provided no compensation except for a token discount on a future cruise. Very, very disappointing. Unlike our prior Oceania cruises, the staff on the Insignia seemed tired, more interested in just doing their jobs rather than going the extra mile to provide cheerful service (the exception was our butler Andy who was outstanding). Personally observed the front desk staff being rude to guests. Lack of follow up on special requests and lots of passing the buck to someone else rather than seeing a matter to completion caused uncomfortable aggravation. My guess is that the growth of the cruise industry and/or Oceania has created a real shortage of trained staff and us passengers suffer as a consequence. Food, as always, is the big plus at Oceania. Had 10 dinners in the specialty restaurants but would rate only 1 as very good (none rated as outstanding), most as good but 4 with food or service issues that resulted in a below average or poor rating - something we had never experienced on our 4 prior Oceania cruises. Unlike prior Oceania cruises there seemed to be a directive to limit the size of portions. Wine selection and service is not Oceania's strong suit but to pour a 'corked' wine at a high end tasting seminar was a new low for us. Bottom line, Oceania appears to be slipping badly - not sure we will travel with them again and/or ever recommend them again (certainly don't waste the $ on a Penthouse stateroom) Read Less
4 Helpful Votes
Sail Date: August 2015
Chose this cruise simply because of the itinerary. The idea of 18% added on to all purchases is anathema to us but we decided we would not purchase anything that involved this charge. Embarkation was quick with baggage being taken ... Read More
Chose this cruise simply because of the itinerary. The idea of 18% added on to all purchases is anathema to us but we decided we would not purchase anything that involved this charge. Embarkation was quick with baggage being taken from you as you entered into the jetty marque. Usual pettiness regarding security, I believe this is now a self perpetuating industry as you come across it everywhere. Ship décor has a dark Victorian theme which we think appeals to the American market, (country club), but we found it rather foreboding. (British). Having said that, it was all very clean and Horizons was a pleasant place to be for views, comfort and high tea. There is some good artwork in corridors, stairways and public areas. Food was very good in all restaurants if you could get into them. Waiters very good but maître-d's could be a bit touchy and abrupt especially if requiring a table for two. Special restaurants Toscana and Polo are difficult to get into as higher grade cabins have three sittings allocated to them and I do believe there is some greasing of palms goes on to get a place, again, tables for two are discouraged. Toscana we found to be pretentious and pompous with the food quality and service not as good as the rest of the ship. Polo was excellent all round, beef fillet was to die for and service impeccable. Entertainment we didn't take part in, we are not bingo, trivia or casino fans. Theatre shows were good except for the American acts, but I suppose we would say that. There is definitely a culture and taste divide between those either side of the "pond" where entertainment is concerned. In some instances the American passengers could be loud, demanding and annoying. The cruise director, Mr Carr, was one of these, I got to dread the sound "bing bong bing bong" on the PA system. He could be very repetitive and patronising, loud and loved the sound of his own voice which grated on my ears. After leaving the Kiel Canal we encountered some fairly lumpy waters, nothing much to worry about, however, at 0200 in the morning we were struck by a rogue wave on the port quarter which stove in some dining room windows and flooded the dining room as well as throwing everything on the set tables onto the deck. The crew cleared lower deck and cleared up during the rest of the night, commendable but no need for Mr Carr to keep going on about it. The crew would not have had a choice to turn out or not, nevertheless, they worked hard to clear the areas involved. Excursions were extortionately priced and we did not go on any of them. From what we overheard they were not very good value for money either. We arranged our St Petersburg tours on the internet, very easy, and other ports of call we used tourist offices or hop on hop off. Dis-embarkation in Southampton was well organised and went well. The local cab drivers are rogues, wanting a £10 minimum fare plus the metre for a 11/2 mile journey to station. Looking for long distance to Gatwick and Heathrow. Having said that, a darn sight cheaper than if booking on board. We would be hard pressed to go with Oceania again only because it didn't suit our tastes. We are sure it will suit a lot of cruisers out there. Read Less
2 Helpful Votes
Sail Date: August 2015
This was our first time on Oceania line (which does not appear to have a very high profile in Australia it seems - perhaps it will change once NCL open their own office here rather than an agency) and overall we were very happy with the ... Read More
This was our first time on Oceania line (which does not appear to have a very high profile in Australia it seems - perhaps it will change once NCL open their own office here rather than an agency) and overall we were very happy with the quality of décor, food, etc. The ratio of staff to guests was very high and overall the experience was excellent, with very good quality dining, either formal or casual. Spending an evening during the "rogue" wave on entry to the North Sea, was not a night to live through again, with the constant sound of glass crashing and anything that could move, including the bed, moving! Everyone on board was generally very friendly and their was a nice ambience for the whole journey. We were not 100% happy with our PH2 cabin and have written separately about this on cabin review. Oceania also does need to look after guests who wish to play bridge, and one rec'd the impression that this definitely was not an activity catered for - it could have been so good, as many were interested. There was often confusion as to where the time was being allocated - the card room or makeshift tables in the Polo Grill (not good). There were not sufficient card packs, pens, scoring sheets, let alone some basic refreshments for players. Very very poor by Oceania. Guests should not be expected to carry cards so they can hopefully get a game on board. The entertainment was so-so from what little we saw. Re port visits we did our own thing and organized an independent 2 day St. Petersburg tour via DenRus which was excellent. We did several "hop-on hop-off" bus tours and on the Zeebrugge stop we chose to make our own way to Ghent, which was worthwhile, as we had already been to Bruges. Some days there were "challenges" in the laundry room - one such facility is obviously not sufficient for the no. of passengers. All in all we enjoyed and would book again with Oceania, for the right ports of call. Read Less
2 Helpful Votes
Sail Date: August 2015
We booked this cruise about 4 weeks before departure. I was disappointed at first that I wasn't able to get a room with a balcony but our ocean view room was perfect and I'm glad we didn't spend the extra money! Everything ... Read More
We booked this cruise about 4 weeks before departure. I was disappointed at first that I wasn't able to get a room with a balcony but our ocean view room was perfect and I'm glad we didn't spend the extra money! Everything about this trip was fantastic. We have been on several cruises, from small to large, and this was by far our favorite. From the accommodations to the food to the staff (cruise director Ray was fabulous) to the options for shore excursions, nothing was overlooked. It is definitely an older crowd (my husband and I are 51 & 54) but we met plenty of people near our age and enjoyed the company of everyone we met. We will definitely take another Oceania cruise in the future! Read Less
7 Helpful Votes
Sail Date: August 2015
My wife and I have gone on numerous cruise lines, and this was our second on Oceania. Our first Oceania experience was on the larger Marina, and this time we chose the smaller Nautica. We had a wonderful experience. The ship had been ... Read More
My wife and I have gone on numerous cruise lines, and this was our second on Oceania. Our first Oceania experience was on the larger Marina, and this time we chose the smaller Nautica. We had a wonderful experience. The ship had been refurbished a year earlier, and it was like a new ship. Relative to the larger Marina, there were some plusses and minuses. On the plus side, it was more relaxed, with absolutely no crowds or lines anywhere. We liked the more intimate feel...it was like a Four Seasons Hotel. On the other hand, we missed having four specialty restaurants, as was available on the Marina. Marina also had a full theater, while it was somewhat smaller but still nice on the Nautica. Net, we found the two size boats to be a wash. The service on the Nautica was probably the best we have ever experienced, not only on a cruise, but anywhere. It was absolutely, consistently, perfect. We loved the food on the Marina, and that was the primary reason we chose to do another Oceania cruise. On the first night, we had an okay, but not remarkable experience in the dining room. The other meals were terrific, like we had come to expect on Oceania. Interestingly, my wife did a mid-cruise evaluation, and said (coming off her first night experience) that while the food was very good, it wasn't quite as good as the Marina. She got a phone call from someone in the ship's management, who wanted details on her experience so they could assure it was good for the remainder of the cruise. By that time, things were fine and they continued that way. But that's the Oceania service...very attentive. We splurged and got a Penthouse 3 suite. The room was lovely. Very roomy, tasteful and just nice to be there. We got room 8000, which was great. It was in the cheapest Penthouse class, but wasn't quite at the end of the ship. It was very quiet, as it abutted against the executives' rooms. Baltic itinerary was extraordinary. Tallinn Estonia was our favorite stop on any cruise we've been on. So now we're home, talking up a storm about how much we loved our experience. We'll likely do another Oceania cruise. We've been on Princess, Royal Caribbean, Norwegian, and Holland America. Other than Holland America, we liked them all. But Oceania was something special! Read Less
7 Helpful Votes
Sail Date: August 2015
Fabulous Cruise! We loved our destinations, excursions provided through Oceania, and food. Yes, we're the type of guest, once in port, to get off the boat immediately and run till the sun goes down. We don't expect to be ... Read More
Fabulous Cruise! We loved our destinations, excursions provided through Oceania, and food. Yes, we're the type of guest, once in port, to get off the boat immediately and run till the sun goes down. We don't expect to be entertained, just clean sheets and great food. Although, I must say that it was a surprise to have a welcome back party waiting, with a band playing, on our return from the all day excursion to Berlin. Then that night, the town of Wismar sent out their traditional singers for a dock side show. Such lovely folks! The ship also provided guest speaker events, prior to destinations, that reviewed history and current events. This was always helpful for those that made sure not to miss anything. We do expect a lot from our excursions; yes, the private tour of St Catherine's palace did the trick. Not to mention, many other exclusive tours that made our trip perfect! I could go on and on.... This company goes above and beyond to make sure that all your comforts are met. We can't wait till our next adventure! Read Less
Sail Date: August 2015
We chose this cruise because of the itinerary. We got to see a lot of countries and went to cities we really wanted to see. The staff were wonderful and very accommodating. The food in all the restaurants were wonderful - the Grand ... Read More
We chose this cruise because of the itinerary. We got to see a lot of countries and went to cities we really wanted to see. The staff were wonderful and very accommodating. The food in all the restaurants were wonderful - the Grand dining room, Italian and Steak restaurants. The afternoon tea was nice with music. The internet was slow and you can only use one device at a time. It was a cruise for people who go to bed early. The shows were so-so, far from Broadway. After the show there is nothing to do. We do no gamble or like to drink at the bar. Entertainment stated that there was dancing. The orchestra was available before the show and not after the show. The only dancing after the show was with a ITunes CD player with a small dance floor. I could not believe there was no DJ or band. Read Less
4 Helpful Votes
Sail Date: July 2015
My wife and I just completed the 20 night Great Northern Lights cruise on the Nautical. This was our first Oceania cruise after cruising on their sister line, Regent, several times. We are very pleased with our first experience with this ... Read More
My wife and I just completed the 20 night Great Northern Lights cruise on the Nautical. This was our first Oceania cruise after cruising on their sister line, Regent, several times. We are very pleased with our first experience with this line! Travel to embarkation with air provided by Oceania was very smooth, on time and uneventful. Check in was extremely well organized and efficiently completed. Our stateroom was ready at 1:30 p m, our luggage arrived soon after. Our stateroom, a concierge level balcony room, was very nice. Our room was very well cared for by our two room stewardesses, cleaned very well and done when most convenient to us. Dining was a treat on the Nautica for us. The two specialty restaurants, the Polo Grill(steakhouse) and Toscana(Italian) serve great food in a smaller room with great atmosphere. The Grand Dining room has an expanded menu and also serves very good food. The buffet restaurant offers all three meals in a top level area with great views and a large variety of offerings. The buffet being offered at dinner provides a quicker alternative if you don't want to spend 1 1/2-2 hours for dinner. Entertainment on the ship had great variety--singers, comedians, instrumentalists, magicians, and a very good show band. As group ship entertainment goes, this was excellent. The best thing about the Nautica--without a doubt was the crew. The service far exceeded any expectations we had. Every level of crew went above and beyond to please the passengers. Also outstanding was the cruise director, Ray Carr. Disembarkation was highly organized and was carried out without any issues. We would definitely cruise with Oceania again! Read Less
1 Helpful Vote
Sail Date: June 2015
We have sailed several times before, but this our first on Oceania. We were offered a great deal to change our Oceania South American cruise to this one, so we took it. We were given a penthouse suite with a butler. It also entitled us to ... Read More
We have sailed several times before, but this our first on Oceania. We were offered a great deal to change our Oceania South American cruise to this one, so we took it. We were given a penthouse suite with a butler. It also entitled us to 3 nights in each specialty restaurant. The room was spacious and had a tub shower. What a treat! We sailed from Southampton to Edinburgh, then to the Shetland Islands, Faroe Islands and to Akureryi, Iceland. Things went well until we were headed to Greenland for two stops. Because of ice floes (in late June) we were unable to go to our planned locations. Instead, we went around Greenland to Nuuk, Greenland's capitol. We all made the best of it. Unfortunately, because of the change in plans and the slower sailing due to icebergs in the area, we missed time in Reykjavic and missed Londonderry all together. We added three days at sea, but we were safe. We stopped at Belfast, Liverpool and Dublin before returning to Southampton. We did not take any Oceania shore excursions, but booked private ones ourselves. They all turned out well. Oceania provided two wonderful lecturers. Because of the extra sea days, more lectures were presented. That really helped. Also, there were games throughout the day. The trivia team contests were very competitive. The other entertainment ranged between very good and so-so. The staff was wonderful. They always had good attitudes and made us feel welcome. Ray, the cruise director, was a hoot. The food was great in all venues. We usually do not frequent the buffet, except at lunch, but it was so good and plentiful, we had breakfast there too. The specialty restaurants were good as was the main dining room. The passengers, as a group, were older. But we met some of the most wonderful people. Because the amount of passengers is relatively small (under 700), we got to know so many interesting people with great stories. It was a lovely cruise and well worth the money. Read Less
6 Helpful Votes
Sail Date: June 2015
We looked at a 40-page description of excursions and selected one for Glasgow that included a residence and a tea room designed by an architect named Macintosh. We weren't all that excited about it, but at least it took us on a bus ... Read More
We looked at a 40-page description of excursions and selected one for Glasgow that included a residence and a tea room designed by an architect named Macintosh. We weren't all that excited about it, but at least it took us on a bus to Glasgow so it was better than the other options. Then when we got the printed itinerary, we checked the description again, and it still included Glasgow. When we got on the ship, there was a 5 page leaflet that highlighted all the excursions, in case you wanted to add one or two more. The leaflet had an insert that highlighted the changes (they were all “this one is for 4 hours instead of 3 ½” and similar notations. A couple were cancelled for lack of interest, but none of our excursions were on the “changed” insert.) When we went to the residence, we were told we had 2 hours to look around because that was our only stop. We asked about the trip into Glasgow, but were told that was not on the guide’s itinerary. When we got back to the ship (never making it into Glasgow) we complained about it. (Imagine having the ship go to a port and never seeing the main town.) We never got an answer. One of the other people in our party was told that we all were advised of the change because the new description was in our 5 page leaflet that was in our stateroom when we arrived. So, let’s see how this works. We pour over the 40 page descriptions, pick what we want, check the descriptions in our printed itinerary to make sure it is correct, and then get switched to something else because we should have read the new leaflet when we got on the boat to discover it had been changed. We are used to the excursions being disappointing (last year’s full-day excursions to Florence and Rome felt like they were designed and executed by Larry Darrel and Darrel), but we didn’t expect this. The food was, as always, excellent, as long as you stay out of the Italian Restaurant. (I would suggest swapping it out on the Nautica for a Red Ginger.) We solved the disappointing problem of dealing with poor flight connections that Oceania draws up (and charges you more for) by driving to Chicago to get a direct flight. And unlike the Marina, where there is value to a concierge level veranda suite, the Nautica has no concierge lounge. So except for a bottle of Champaign that we didn’t drink, I have no idea what we received for the extra charge. Maybe I was getting spoiled by sailing on the Marina, but I don’t think we will try the smaller ships again, and I am concerned about the bait and switch, and then being blown off when we asked for some kind of an explanation. It makes me wonder if the sale of the line means less attention to guests concerns. The experience left a bad taste, especially for a loyal customer. Read Less
5 Helpful Votes
Sail Date: June 2015
We took the June cruise on Nautica circumnavigating the British Isles in a veranda room. This was our first trip on Oceania and there were many good points: check-in was the smoothest I can recall on a cruise, and so was debarkation. The ... Read More
We took the June cruise on Nautica circumnavigating the British Isles in a veranda room. This was our first trip on Oceania and there were many good points: check-in was the smoothest I can recall on a cruise, and so was debarkation. The staff were uniformly friendly and attentive. Food in the main dining room was excellent throughout. Vegetarian choices abound but there are plenty of real food dishes to eat! Bars provided good service. Those of us who have cruised for many years can remember when liquor and wine at sea were a bargain, but no longer. There were two periods each day when all food service shut down for a couple of hours, which is not a terrible imposition, but the question is why? Life on board was not uniformly excellent. Culture on this ten night cruise turned out to be 4 lectures each 45 minutes long about cities we would visit. And that was that. Excursions were very pricey; we took five and were not always pleased. On the up side, there is a good library of dvds and players in the staterooms. This ship is clean and well maintained, especially for its age (roughly 17). Next time we are trying one of Oceania's two newer ships (and trying to ignore the excursions). Read Less
2 Helpful Votes
Sail Date: June 2015
1. Ship size - just right. Considered the small end of a mid-size ship. Very clean. 2. Crew to passenger ratio - not 1 t 1 but close. 3. Crew/steward/waiter service - absolutely marvelous. Alway a smile and greeting from someone ... Read More
1. Ship size - just right. Considered the small end of a mid-size ship. Very clean. 2. Crew to passenger ratio - not 1 t 1 but close. 3. Crew/steward/waiter service - absolutely marvelous. Alway a smile and greeting from someone on the crew anytime, anywhere. Somewhat offputting at first. We are never are used to customer service like this. Just outstanding. 4. Tips - figured into your invoice. Only have to add to steward, waiter, etc if you think you rec'd exceptional service. 5. Depart/Arrival - easy; painless. Well organized. You get early boarding with a concierge level booking or better. 6. Food - every "best" you have ever heard about a top cruise ship. With a little will power, you can actually eat better and more selectively than another other place you might go. You can gorge or eat positively; take your choice. Buffet was alway overflowing w/vegetables, fish/shrimp/lobster tails, beef of some sort, main courses, sushi, desserts and on and on. Main dining room had food and service equal to the two (2) specialty restaurants on board. With concierge level booking, you get two meals at each of the specialty restaurants. Absolutely the best, most courteous service imaginable; any food selection was "to die for". Don't know much about wine? Just ask the wine steward. It may cost A LOT, but you'll have wine of a quality and taste you might never have experienced before. A real education given right at the table. Just plain fun. 7. Drink costs - really, really high. Drink programs were 'ouch' expensive, and you would have to drink yourself to death to make it worthwhile. Stay away if you can. A bottle of champagne and a red in your room on arrival. You can take these bottles to any of places you can eat. Will uncork for you and serve graciously. No charge. You can bring a bottle back on board. However, if you do this, there will probably be a charge to open. 8. Room - splendid! Good room to move around; good storage space for unpacking for the duration of the cruise. Very clean. IF you have any concern, they will take care of it for you yesterday. 9. Excursions - just as you have ever been warned before. Expensive. Some good; some not so good. Nothing that just blows your mind. Lots of city drive thrus enroute to a destination that were literally "drive-bys". Our trip to Loch Lomond dropped us at a small beach and cove that looked like anywhere USA. Had large mall area, so you know what the setup was for. Unless you are good at booking separate tours off the economy/off the boat, you are kind of caught. In retrospect, I would go to TripAdvisor, etc to see what I could find. Had to motor in at only one docking; easy and fun for something different. 10. Nightly shows and cruise director - cruise director was a hoot. Personable, overboard a little but just a fun guy. Shows were generally very good. Boat band/orchestra was above average. Ship's performers - some standouts; some should just sign harmony in the background. But worth attending most every night., 11. Misc - PM tea time; snack shack. Great and great again. You could eat breakfast and lunch or snack time here anytime if you just wanted some alone time away from the buffet or main dining room. Did not use the pool or spa. Workout area was well equipped for a ship. Watch out for the trainer - very nice guy who could get you to spend a fortune for most anything you might do at a regular gym/fitness center for free. Shopping - not a chance. No gambling either. Lots of folks were into it tho. OVERALL: High cost of drinks; high cost of excursions - nothing new. Rated five stars just because all the other things outranked these two downers. Read Less
7 Helpful Votes
Sail Date: May 2015
Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all ... Read More
Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all what we expected. Middle &uppe r maNAgement very impressed with themselves and not helpful. One notable excxception is genertal manager Guiseepe. Reception & Assistant purser/concierge have no peopkle skills Service kline & assistanec after tyiou have paid is just as bad or not worse with their Miami office. Tourtes as luxury cruise, NOT Read Less
1 Helpful Vote
Sail Date: March 2015
M y wife and I have been cruising for twenty five years so I guess that qualifies us as experienced. We arranged with Oceania for a pre cruise stay in Hong Kong and a post cruise stay in Bangkok. We were cruising on the Nautica one of ... Read More
M y wife and I have been cruising for twenty five years so I guess that qualifies us as experienced. We arranged with Oceania for a pre cruise stay in Hong Kong and a post cruise stay in Bangkok. We were cruising on the Nautica one of Oceania's older (but restored) ships. I could write pages of information about this cruise but I am not really inclined to do that. In total, the ship was fantastic. The cabin was spacious, the service great and the crew exceptional. The perfection of the crew was only surpassed by the quality and selection of the food. It ranged from good to fabulous. Port excursions were variable depending where you were . They were quite expensive and not all that great for the money however, the choices were varied in each port and the selections good. The ship maintened a friendly and extremely welcoming atmosphere. Oceania took care of you from the moment you showed until the last second of disembarkation They left no stone unturned to try to insure your comfort, safety and good time. Have already booked a future cruise with Oceania and that says it all. Read Less
Sail Date: March 2015
Just got back from our curise on Nautica, it is always the best in yachting one can experience. You feel like you are at your home away from home. We are been on serveral cruises with Oceania on Nautica. The service is always top ... Read More
Just got back from our curise on Nautica, it is always the best in yachting one can experience. You feel like you are at your home away from home. We are been on serveral cruises with Oceania on Nautica. The service is always top notch!!! The food is amazing and never disappoints especially Polo and Toscana. We have always taken the private tours which are also wonderful with the most amazing guides/drivers. We love this ship so much while on board we booked another cruise with them. We have tried other cruise lines and always come back to Oceania!!!! Read Less
1 Helpful Vote
Sail Date: February 2015
The ship, meals and staff were quite good. The excursion department left much to be desire. The tour in Taiwan lasted about half the allotted time and much of that was spent with our tour guide looking for most of the group. He seemed like ... Read More
The ship, meals and staff were quite good. The excursion department left much to be desire. The tour in Taiwan lasted about half the allotted time and much of that was spent with our tour guide looking for most of the group. He seemed like a nice man, but he just took off without even a head count so he was unsure if our group was together on the bus at departure or not. Some of the older members were unable to keep up. I believe he cut the tour short out of frustration. The ship's excursion group seemed disinterested in any complaints. The cruise advertised Hong Kong to Beijing. The only thing we saw at Beijing was the airport. I asked the folks in their H.Q. about a tour in Beijing and was told the only way this could be done was by extending the cruise with a land package. We found out later that those cruise members who had a later flight that same day were offered the option of such a tour. very disappointing. Oceania seems to have deteriorated. Read Less
Sail Date: January 2015
Embarkation in Cape Town seamless and we were soon on board. Nautica was in port for one night before sailing which gave us time to stock up on liquor at Pick n Pay at the V & A Waterfront. Nautica has the big plus of allowing liquor ... Read More
Embarkation in Cape Town seamless and we were soon on board. Nautica was in port for one night before sailing which gave us time to stock up on liquor at Pick n Pay at the V & A Waterfront. Nautica has the big plus of allowing liquor to be brought onboard - most unusual on cruise lines, but very welcome. This cruise was a journey up the coast of South Africa, Africa, and across to the Seychelles, the Maldives, Sri Lanka, Phuket, Penang, Kuala Lumpur to Singapore - 30 days. The ship has been refurbished we believe in some of the public areas - the gym for example has brand new electronic machines and is watched over carefully by the fantastic Ahmed. Pool is salt and is a good size for "dunking" but probably not good for serious swimmers. The pool lounges are well patrolled and passengers have their belongings removed from them if they decide to leave and go to lunch etc. Probably the only time we have been able to easily obtain a pool lounge on any ship ! We were in Concierge Class on Deck 7 - this cabin is the same size as the balcony cabins, and we felt quite small. For a 30 day voyage there isn't a lot of drawer space and we wondered how passengers on longer/World voyages managed in the space. Next time we hope to be able to afford to upgrade to a Penthouse which is much bigger. Bed was comfortable however, and the cabin kept well stocked and cleaned beautifully by the lovely Maria. Soft drinks are all included, and very good espresso coffee is available on Deck 5 at no charge - this is a proper espresso machine and not just the press button variety. Dining on Oceania is amazing - the Specialty Restaurants (2) do not incur extra charge and are equally good for Steaks or Italian - very high quality food and great service. Dining Room cuisine very varied and service (especially from Jose and Jacub) excellent - certainly no complaints from us for the Grand Dining Room. The Terrace Café buffet always has a good variety on offer - in the evenings there is always lobster, prawns and tiny lamb chops grilled to order. Service excellent also in Terrace Café. Internet service was good for a ship - sure it varied in terms of its speed, but certainly under the watchful eye of Jacques - the affable and eager to please Internet Manager, it was much better than we have experienced before at sea. The minuses - the tours are outrageously priced (especially for Australians with the current $A against the $US dollar and by all accounts, the tours weren't marvellous. We would have appreciated a Port Talk the day before reaching the ports - the only info available was via the info on the tours. The lectures on this particular voyage were very boring. However we would cruise with Oceania in a heartbeat - it was a great ship with a very sociable Captain and Officers, and great service from the crew. Read Less
8 Helpful Votes
Sail Date: November 2014
My husband and I are world travelers and have cruised many times on both ocean going ships and river boats. We love both equally, but for different reasons. When this most exciting itinerary came up with the potential for unique learning ... Read More
My husband and I are world travelers and have cruised many times on both ocean going ships and river boats. We love both equally, but for different reasons. When this most exciting itinerary came up with the potential for unique learning experiences and adventures in exotic places, it beckoned to us and we booked the trip a full year in advance (a first for us), and were looking forward to it. THE JOURNEY BEGINS: Our arrival in Dubai was an unmitigated disaster. If we hadn’t seen fellow airline passengers who we knew to be on our ship, we would never have found the local agent who was herding the group together for the bus ride to our hotel. But we weren’t going to same hotel as the other guests. Not sure why, but when we inquired if we would be picked up in the morning for the pre-arranged tour to Abu Dhabi and the Grand Mosque, reason enough to travel half way around the world, we were assured that we would be. No one on the hotel’s reception staff knew anything about Oceania; we were on our own. Arriving in the lobby first thing in the morning, we saw an Oceania reception desk being set up but the lady didn’t know anything about the tour we thought we were booked on. She told us we had a private tour scheduled for the afternoon, but we were on our own for the morning. Private tour sounds nice; a luxury car with driver and tour guide just for the two of us. So far, so good. We discussed with the guide what we’d like to see, at which point he took us on his own idea of a tour. And while some of it was interesting, he insisted that his driver go faster so we could arrive at a special shopping area to look at rugs before the shop closes. I had no interest in this, but we were his captives. We politely succumbed to the presentation of very expensive decorative rugs with gold embroidery on black velvet, but afterwards the guide chewed the clock at the end of the day so he wouldn’t have to take us anywhere else. We arrived back at our hotel in time for dinner, but without having had a true experience of Dubai. The next morning we were taken by car to the ship tied up at the pier. Another car took our luggage. Imagine the car getting lost in the parking lot with the ship clearly visible? It did. Not a good omen on the second day of a 30 day trip. ABOUT THE SHIP: the Nautica was recently refurbished and was spit and polish impeccable. Throughout the trip the crew kept it immaculately. Kudos to them. The main dining room wait staff and stateroom staff were personable and efficient. Service was excellent everywhere on the ship. And the food was the best we’ve ever had in a ship’s main dining room. Jacques Pepin created the menu and I can’t say enough good things about it. Food was always freshly prepared, imaginative, and excellent. It’s only because of my restraint at the dessert course (and the fact that I always took the stairs instead of the elevator) that I came home without having gained any weight. The opportunity was certainly there. The ship’s décor was, in my opinion, designed to create the illusion of elegance; but it was as though Downton Abbey style furnishings were purchased at Bombay Company, and was enhanced with brocade drapes and faux Oriental carpets. Even the “bookcase” in the entry to the dining room had trompe l’oeil dishes in it. It was all about illusion. And this became the theme of my experience of the ship; the illusion of luxury and of the administrative staff being helpful. They weren’t. When we complained about missing the Grand Mosque on the first day, the tour desk staff, while polite, told us there was nothing that could be done about it, but they would try to do something for us since the ship would be in Abu Dhabi the next day. But we were scheduled to visit a camel market in Ai Anin, a 6 hours (!!!) round trip drive.” Sorry,” they said, “We can’t help you since there’s no switching tours in the last minute. But we’ll try.” Huh? They succeeded in creating a sense of something being done to mollify us, but with no results. So frustrating. We learned to expect this throughout the trip. THE TOURS: we sat on a bus for the entire day going to Ai Anin to spend 10 minutes at a camel market and another 10 minutes watching a man climb a date tree. Really? We never saw the Grand Mosque, and most likely never will. I could go on and on about other missed opportunities, about really inferior tour guides, about bumpy jitney (not bus) rides on muddy, pitted roads. But the icing on this particular cake was when the owner of a destination restaurant in the outback of Mozambique told us that he receives only $40 per person that has to cover his expenses for the preparation of lunch, the wait and kitchen staff, three musicians and 6 dancers to entertain us, and we paid $169 per person for this. The tour guide on the jitney said not one word during the 3 hour round trip ride from and back to the ship. Good thing I did my homework about the region before we left home, otherwise I wouldn’t have a clue about what I was seeing. THE OTHER GUESTS: When we travel we enjoy socializing with our fellow passengers, and many of our dearest friends are people we met and toured with around the world. It’s one of the great benefits of travel. But, sadly, it didn’t happen for us on this trip. In my opinion, the other guests, while lovely people, were what I termed “Destination Charm Collectors,” now able check this place and that off their bucket list. IN CONCLUSION: When I reflect back on this trip and review the many photos that I took, I feel fortunate to have been able to see parts the world so foreign to me, but regret that I felt so “bubble wrapped” that my experiences of these places was quite limited. Yes, I was in Zanzibar, but I spent three hours on a spice plantation in 95 degree heat, and never saw the city at all except from the pier. And, considering how big the world is and how many places there still are to see, and truly experience, I doubt that I’ll get back to this part of the world any time soon. And if I do, it certainly won’t be with Oceania. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

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