101 Oceania Nautica Cruise Reviews

Friends recommended oceania cruises because of the good food. The food was good, but compared to the other cruiselines where we booked balcony huts in Europe since 2010, this was by far the worst in size, also the bathroom was far too ... Read More
Friends recommended oceania cruises because of the good food. The food was good, but compared to the other cruiselines where we booked balcony huts in Europe since 2010, this was by far the worst in size, also the bathroom was far too small. The service was very good and the ship is very quiet compared to MSC, Norwegian, Costa. The food was good, but not exceptional. Dinner in the Polo restaurant was disappointing, The ship did embark in city centres, which was very convenient. The prices are ridiculous, especially prices of the wine at table and the prices of transfers. Book your own transfers! Because we did not like to be on a waiting list for dinner in the grand ding room, we went there around 9, when there was no waiting list. Therefore each night we saw only the last 10 minutes of the entertainment. The library is big, very quiet and 24/7 open. We will consider cruising again with oceania, but not with the old ships like the Nautica. Read Less
Sail Date October 2016
This was our second Oceania cruise. We had pretty high expectations and most of them were met. It's true that the ship is getting a little tired looking: railings that needed refinishing, paint that was chipped. However, it was ... Read More
This was our second Oceania cruise. We had pretty high expectations and most of them were met. It's true that the ship is getting a little tired looking: railings that needed refinishing, paint that was chipped. However, it was meticulously clean and our concierge level cabin was very nice. Dining is always a highlight. The Grand Dining room is lovely and the food terrific. There were times that it was pretty full and service slowed significantly. The two evening specialty restaurants are a mixed bag. Polo was the best, immediate attention, great food, not a bad table in the place. Toscana was not as successful. We had a reservation, but had to wait for our table. Then we had to wait and wait and wait for service. We cancelled our second reservation and went to the main dining room. Too bad Waves restaurant is only open until 4:00. It has great casual food. Honestly, we didn't attend any of the entertainment activities. Either we were off the ship during the day or went to bed early to be ready for the next day. If you get nothing else from this review, please take this to heart - Oceania excursions are ridiculously overpriced and often limited in scope. We found hiring a local guide was more cost effective and we saw much, much more. Internet service was probably the worst part of the trip. It worked intermittently and when it did work, it was SLOW!!! Would I use Oceania again? Sure. Staff onboard are lovely and we had a good time. We know what to expect and take the good with the bad. Read Less
Sail Date September 2016
We like small ships and river cruises so Oceania was a preference over larger ships to see these locations. Verandah stateroom was roomy enough although bathroom and shower were small (not a surprise if you follow Cruise Critic). MDR food ... Read More
We like small ships and river cruises so Oceania was a preference over larger ships to see these locations. Verandah stateroom was roomy enough although bathroom and shower were small (not a surprise if you follow Cruise Critic). MDR food was good although we could not say it was head & shoulders above everyone else, as some would have us believe. Both specialty restaurants were better - we enjoyed the extra attention and quality of food. Polo Grill was our preference over Toscana. We found Nautica to be a good blend of the 'large ship' (specialty restaurants, casino, library, etc) and the 'small ship' (easy on and off at all times). However, other than the enrichment lectures, the rest of the on-board activities were the usual mundane mix - I would have expected better from Oceania. Staff was the usual multi-national mix. All were competent but only a few were genuinely engaging. Captain Max was excellent - personable, informative and funny. David was a competent but not terribly warm cruise director. Oceania lived up to its reputation for having a relaxed attitude to bringing wine and beer on board for in-cabin consumption and we certainly appreciated this sensible approach compared to some of the large cruise lines. The only Oceania shore excursion I thought was 'value for money' was to Ypres and Flanders Fields Museum and I recognize that has to be an individual interest. We used Alla Tours for their 2 day grand tour in St Petersburg and would recommend it to all. Thanks to our Cruise Critic roll call, we had set up private tours in both Tallinn and Visby. These were our highlights - great local guides and small groups of 12-14. This is the way to go if you are lucky enough to have a go-getter in your group (thanks, 2skis). Evening entertainment was better than we had expected, both in quality and variety, for a ship this size - no complaints here. The 3 enrichment lectures by Brian Unger were excellent - too bad he couldn't stay on board for more. Some guests swear by Oceania and were on their 6th cruise or more. We have no problems travelling with them again but were not sufficiently wowed to select Oceania to the exclusion of everyone else. Free shore excursions, ship board credits and internet made this one good value for money, but who knows next time. Read Less
Sail Date August 2016
Just back from our first but not last Oceania cruise.We did a 12 day Baltic cruise in verandah stateroom aft on deck 6. Great location. Quiet. Handy for the Terrace Cafe. Used the stairs all the time. Room is small. Balcony furniture is ... Read More
Just back from our first but not last Oceania cruise.We did a 12 day Baltic cruise in verandah stateroom aft on deck 6. Great location. Quiet. Handy for the Terrace Cafe. Used the stairs all the time. Room is small. Balcony furniture is old and uncomfortable. Great bed and bedding. Room small, awkward getting in to closet if someone wants to get in our out of the closet. Stateroom was kept clean. Nice Bulgari toiletries but small bathroom. Very good food. Hot plates for hot food. Meat and fish and seafood perfectly cooked for our liking. Went to Polo and Toscana once each....service is slow. Did not go more than once as the Grand Dining Room was very good.Waves Grill good for lunch....wish it was open for dinner. Best burger. Good wines by the glass selection. Great itinerary...some free shuttles from the ship in to town.Did not do any ship excursions. Crew hard working and friendly. Did not click with the cruise director David somebody...he seemed arrogant. Evening entertainment so so but it is a small ship. Did not buy anything in the shops....no large or XL sizes. Poor perfume selection. Captain Maxsym was friendly and warm....enjoyed his daily updates. Will return to Oceania but will try an O class ship next time. Read Less
Sail Date August 2016
As virgin ocean cruisers, but experienced river cruisers, we were not sure what to expect. We chose this particular cruise mainly because of the reputation of Oceania, the cruise had only one sea day, a relatively small number of ... Read More
As virgin ocean cruisers, but experienced river cruisers, we were not sure what to expect. We chose this particular cruise mainly because of the reputation of Oceania, the cruise had only one sea day, a relatively small number of passengers (684), many destinations that we had not visited and a competitive price. Getting on and off the ship was easy at all times of the cruise which was one of concerns about ocean cruising, although our luggage took a long time to appear even though we were one of the first to board. The ship itself was also pleasantly fitted out and with many activities to participate in, although the only ones that we took advantage of were the daily trivia (good fun), lectures (excellent) and the evening shows (average). We preferred the informality of the buffet meals in the Terrace Cafe to the formality of the speciality restaurants (Toscana & Polo Grill) and the Grand Dining Room. The food and service in all locations was good with the best choice at the Terrace Cafe. We took three of the four free excursions in St Petersburg due to the visa restrictions and took the other one in Visby. The remaining eight locations were all 'do-able' on our own, using complimentary coaches, local tourist reps on board, internet research, local transport and a willingness to walk a bit. The exception was Berlin where we had stayed on the way to joining the ship in Copenhagen. We also took a few extra days in Copenhagen before the cruise and Southampton at the end of the cruise. We would recommend both these locations. The size of the Nautica meant it could get close in to most cities so we were never left struggling in a remote commercial port. The highlights of the cruise were the approach and departure from Stockholm plus the (short) time St Petersburg. Transiting the Kiel Canal was also interesting for us as it had a bit of a river cruise feel about it. The negatives were : 1) the alcohol pricing policy with wine starting at US$47 per bottle off the wine list or US$27 corkage per bottle for BYO. 2) the price of optional excursions which were several times the price which we could purchase them on the internet. 3) the claim of free unlimited Internet access which is actually limited to one login per cabin at any time, limited by the number of users at any time, limited by quality of signal and limited by where you were on the ship. We think that Oceania should reconsider this pricing policy (the heart of their 'O-Life' sales pitch) as it distorts the true cost of a cruise if clients pay the price of the add-ons. Overall we enjoyed our first ocean cruise as it met most of our expectations. Would we take another Ocean cruise? - Yes provided it went to places we want to go with minimal sea days. Would we go with Oceania again? - Yes provided that the prices were competitive. Is River better than Ocean cruising? - We prefer the intimacy of the smaller boats but if you have certain places on your bucket list (eg Alaska, Norwegian Fjords) then Ocean cruising is the only way to go. Read Less
Sail Date August 2016
We really enjoyed this Baltic cruise on the Nautica. We like the way we are treated by Oceania and we especially enjoy the food onboard. This cruise was port intensive with only one sea day, so we knew that there would be plenty of ... Read More
We really enjoyed this Baltic cruise on the Nautica. We like the way we are treated by Oceania and we especially enjoy the food onboard. This cruise was port intensive with only one sea day, so we knew that there would be plenty of activity outside and little onboard, but then Oceania is not known for its entertainment. However, this was a Verne Lundquist cruise, and I must say he was most enjoyable. I'm not much of a sports fan, but his stories were great fun and his video clips really were a highlight of our time onboard. The Grand Dining Room service was excellent, and the food was generally really good. However, there were some dishes that missed the mark - I think Oceania is trying too hard to impress with some fancy titles that don't taste that good! Also, there was a definite lack of presentation of the food. Too bad. Specialty Restaurants were excellent. The Terrace Café was very good but often too crowded to be enjoyed, so we started avoiding it. Waves Grill was so wonderful that we started gaining weight just walking by! Loved the Surf and Turf and Jon really enjoyed the Kobe Beef Burger. The ports were fabulous, although the weather was not always friendly. Since we generally find our own excursions, our ship excursion experience was very limited. The service of the staff was terrific with smiling faces and attention to detail. One complaint: the "stripes" (officers) seemed to go out of their way to be Unfriendly! The captain seemed competent and communicated with us more than most captains, but the others were stand offish. Very unusual for such a fine ship. Overall another enjoyable experience on Oceania!! Read Less
Sail Date August 2016
This was a last minute cruise deal that our neighbors were already booked on this cruise and it satisfied one of my cruising goals of seeing St Petersburg, Copenhagen, etc. Ship accommodations and staff were excellent. Food and liquor ... Read More
This was a last minute cruise deal that our neighbors were already booked on this cruise and it satisfied one of my cruising goals of seeing St Petersburg, Copenhagen, etc. Ship accommodations and staff were excellent. Food and liquor offered were top of the line. Being a beer drinker I was disappointed in the beer selection made up of Corona, Sam Adams, Amstel light, etc. These are not top of the line premium beers I would expect along with the liquor selection that was offered. There was confusion on the wine offered one night at the table. I was on a unlimited drink package but was offered a select wine list that was not. I ordered the wine and was charged $116. I suggested to wine steward that they charge me only 50% due to the mistake was mine but the ship bore some responsibility and was denied. Again the cruise was excellent and woould cruise with them again. Read Less
Sail Date August 2016
Chose this cruise for the interesting itinerary. We had been to Iceland and Faroes 3 years ago and enjoyed it so much we wanted to go back, also this cruise featured 2 stops in Greenland which we wanted to see. The last time we sailed on ... Read More
Chose this cruise for the interesting itinerary. We had been to Iceland and Faroes 3 years ago and enjoyed it so much we wanted to go back, also this cruise featured 2 stops in Greenland which we wanted to see. The last time we sailed on Oceania (Regatta & Insignia) was 2005 and 2007 respectively. We were interested to see how ship experience has change in these years and the (possible) effect of the influence of the new parent company NCL has on the cruise experience. It is important to say that we went on the cruise with a very bitter taste as we had booked in October 2015 and paid in full in February 2016 at a so called special offer only to find that in May 2016 Oceania had reduced our equivalent cabin category by a whopping 48%. It took me and my travel agent nearly a month to try and resolve this situation. Oceania UK were most unhelpful in doing anything to compensate us for this. Eventually, I wrote to Frank del Rio (CEO Oceania) and Jason Montague (President NCL) and they got the UK office, Bernard Carter MD, to offer us many extra packages which we had to take instead of getting any cash refund. Because they had so many issues regarding this type of pricing offer Oceania have introduced their price promise called BPG, best price guarantee. My advice is to check that they will honour the BPG when yo book or better still wait for the price to drop nearer to sailing date and get a "last minute deal". Despite the above our cruise overall was very good. Never rate anything or anyone excellent as they have nothing left to achieve. The downside of Nautica and the other R ships in the fleet is that the bathrooms are very small. Our outside view cabin was good although the decorations are showing signs of ageing. We were on Deck 4 which is very convenient for the main dining room and Nautica Lounge. Oceania lacks a lot of daytime activities that are offered on larger ships. The entertainment team of 4 have to organise the so called "sporting" activities and also perform their evening production shows. The only lecture was fairly interesting but seemed to think that passengers (his shipmates) were only going to visit the local pubs in every port of call. Oceania is noted for it's dining (food) experience and overall this was very good. The main criticism was the limited variety of vegetarian dishes on offer. They seem to give fancy names for every menu item. The service in the Grand Dining Room was slow on a number of occasions. The Polo Grill and Toscana were very nice. If you like your food hot, as we do, be sure to ask and remind your waiter as at most meals we had to send our soup and main course back as it was only cool in temperature. The entertainment was quite good but again very limited. The Cruise Director Julie James was excellent and apologised that because the cruise was oversold there was not the availability of cabins for more entertainers. The Wi-Fi internet on the ship was very,very,very poor. Luckily we had an unlimited package because if we had to pay for it we would have needed a mortgage at their prices. The shore excursions were well organised but very poor value for money, Again we had 5 shore excursions included in our extras package so if we would have paid for them they were an expensive rip off. My advice is to book your tours independently. All the ports were very good and apart from Dublin, where only one shuttle bus ran on the hour, we enjoyed the tendering and shuttle service/ Read Less
Sail Date July 2016
OVERVIEW: We (my wife and I) selected this cruise based on previous experience sailing with Oceania, and also the itinerary of this specific cruise. The Norwegian Fjords were on our "bucket list" and this cruise also included ... Read More
OVERVIEW: We (my wife and I) selected this cruise based on previous experience sailing with Oceania, and also the itinerary of this specific cruise. The Norwegian Fjords were on our "bucket list" and this cruise also included three ports in Russia: Murmansk, Solovetsky Islands, and Archangel. The cruise was wonderful, we would highly recommend it. Anyone considering this itinerary, regardless of cruise line, should realize that the weather is unpredictable. We had wonderful weather, out of 20 days we had 18 days without rain and warmer than expected; but weather is always a roll of the dice and especially for this part of the world. However the cruise director confided that the same cruise in 2015 experienced fog most every day. All that said we would still highly recommend this cruise, the landscapes of Norway change as you travel north above the arctic circle and there is no place quite like. We thoroughly enjoyed our cruise. The only negative points involved embarkation and disembarkation which is covered below. SHIP: Oceania Nautica is a smaller ship, about 680 passengers. We enjoy this because it allows meeting many the other passengers, and the open seating in the dining room facilitates getting acquainted with fellow travelers. The staff was excellent, always helpful and attentive. DINING: Oceania takes pride in the ships cuisine, and we were not disappointed. The menu in the Grand Dining Room was varied every day and the number of selections rather amazing. Although some selections were better than others, we were never disappointed. There are also two specialty restaurants which require reservations, Polo Grill offers primarily steaks, and Toscana is Italian cuisine. SERVICE: The service was excellent, from the front desk to the cabin steward everyone was personable and did everything they could to be helpful and attentive. ENTERTAINMENT: There were shows in the lounge every evening after dinner, the entertainment was always good. There were also special entertainers such as a magician, and dance duo, during portions of the cruise. PORTS and EXCURSIONS: We are independent travelers so the only excursions we purchased were the ports in Russia. The reason was that you need to obtain a Russian Visa to explore on your own in Russia, this is not necessary if you stay with the tours offered by Oceania. We find the price of Oceania's excursions to be quite high, so we set off on our own in the Norwegian ports. Also, we found the tour buses in this remote part of Russia are not typical. The buses are smaller, do not have air conditioning, and the sound system used by the guide is sometimes very poor. EMBARKATION and DISEMBARKATION: This is the primary reason that we did not rate the cruise as "Excellent". We flew to Copenhagen to board and purchased the Oceania airport transfer to the ship. On our previous cruise with Oceania we were met at baggage claim and had assistance with our luggage from the baggage claim area to the bus. This time we had to roll our luggage from the airport to the bus which was parked about a five minute walk away. We could have taken a taxi to the ship and paid a fraction of what the bus transfer cost. We disembarked the ship at Southhampton and our flight home was from London Heathrow, so again we purchased the airport transfer. Leaving the ship was chaos, our bus was to be the first leave but apparently had to wait for people who were tardy. The entire process could have been much better organized. When we finally got underway it was a 2 hour drive to Heathrow which only allowed about 1 hour to get our bags checked and get through security. Our flight was boarding by the time we arrived at the gate. This was much too close for comfort, and we paid a premium for the stress of the situation. Again, we will investigate alternatives in the future. Read Less
Sail Date June 2016
We have taken two previous Oceania Cruises and have very much enjoyed cruising with Oceania both on their larger ships and smaller one. Although the Nautica is small,it was comfortable. My husband refuses to take a cruise serving ... Read More
We have taken two previous Oceania Cruises and have very much enjoyed cruising with Oceania both on their larger ships and smaller one. Although the Nautica is small,it was comfortable. My husband refuses to take a cruise serving thousands at a time and prefers the smaller ships as offered on Oceania and the River Cruises. As for the size of our stateroom, it was small, but there was sufficient storage space in the room and the bathroom was extremely efficient. The food has been consistently good, the staff excellent, the cabins comfortable, the linens and beds comfortable. We stay on the Concierge level because we enjoy the balcony and other services provided on this level. We enjoyed the food served in all areas on the ship. The Terrace Grille is crowded during prime times in the morning. However, we found that eating Breakfast in the Grand Dining Room was best for us because we love being able to sit by a window and order off the menu. Breakfast in the Terrace Grille was used only when we were up early missing the crowds, or needed to eat within 15 minutes. We enjoyed the Happy Hour where where we met many lovely people from all over the world. Happy Hour is very reasonable, two for one, approx $5.00 for a standard drink. However, we spent $$$ by ordering the ship's wine. Next time, we will bring our own wine and pay the standard $25.00 corkage fee. NOW FOR THE NEGATIVE: There is one thing that we learned the first cruise, the second cruise, and AGAIN this third cruise. PROVIDE YOUR OWN EXCURSIONS AND TRANSPORTATION. I kept telling myself that I would never use Oceania's Excursions again. Yet we did again, because we were nervous about the possibility of having problems in Russia. Transportation to/from ship is outrageous. My advice, use a cab. If you want an organized tour, use one but not Oceania's. The excursions are a major negative for us. Excursions are a big moneymaker for Oceania. Consider paying $20-$30 (cab) for transportation to/from port rather than Oceania's organized transport fee. Also, I would suggest that you never take a cruise without staying a few extra days on either end. However, do not use their hotel and transport packet. Use a travel agent or book a hotel through the internet for the additional days. Unfortunately, Oceania realizes that many seniors and first time cruisers are unfamiliar with the ability to book excursions through outside agencies. Hope this information helps. And, YES, we definitely enjoyed our cruise and will not hesitate to use them again. Read Less
Sail Date June 2016
We chose this cruise for its itinerary to sail around the coast of Spain. We wanted to try a smaller ship, as we had sailed on all big ships in the past (1900+, and mostly 3000+). I guess you would consider Oceania a hybrid luxury line, ... Read More
We chose this cruise for its itinerary to sail around the coast of Spain. We wanted to try a smaller ship, as we had sailed on all big ships in the past (1900+, and mostly 3000+). I guess you would consider Oceania a hybrid luxury line, with many amenities of a luxury line, but not all inclusive. The small ship experience is a mixed bag. Obviously it is easier to get around, has a more intimate feel, and one rarely waits in line (with a few exceptions). There are fewer things going on, and the atmosphere is calm and relaxing if you like that. (The first day at sea we strolled around getting familiar with the ship and saw more people in the library than we have ever seen in a cruise ship library.) There was a lot of sitting around going on. On the up side, not once were we approached by a photographer, which was lovely. They do have a studio onboard if I remember correctly in case you would like a photo. Oceania is known for its cuisine, which I can assure you, is excellent. Salads especially were very fresh and crisp. And fresh fruit and berries. Choices are interesting and beautifully presented. Escargots offered 3 different ways that I can remember. We prefer to eat in the dining room whenever possible, but don't miss the carving station in the Terrace Café for an occasional lunch. You will see roast suckling pig, prime rib, roast turkey, even salmon Wellington. You may have to wait at the egg station at breakfast, but getting a great lunch at the Terrace Café was usually quick and easy. Waves has great sandwiches, like Q-ban, Surf & Turf, and Reubens. Transfers were perfectly well organized, on time, and used comfortable coaches. Embarkation and disembarkation went smoothly. Service for our room, the dining rooms, and the front desk were all fine. Where I think there is room for improvement is the entertainment onboard and the shore excursions. The orchestra was certainly good, and the Nautica singers and dancers (only 4) were quite talented. You really can't have a big production show on a small ship, so they did a pretty good job for a small venue. The other shows were OK but nothing great, except the unique Duo Yorba show, 2 musicians playing a slew of different homemade instruments. They were very entertaining, playing music from around the world, and worked very hard to put on a good show. The performances of the string quartet and pianist who played in a couple of areas around the ship at various times were enjoyable. The shore excursions were nothing special, most times having 36+ people. We had to wait in line on some occasions, once for 45 minutes to get into the Alcazar. Some of the radio/headphones didn't work on some of the tours. So the tours were large groups (like the big cruise ships have) unless you pay more to go in a smaller group. These smaller-group tours are available in some ports. Overall the shore excursions were pricey and pretty average. We will probably sail with Oceania again only on one of their larger ships. The atmosphere was a little too quiet and sedentary on this cruise, although we did enjoy our cabin and the dining. Read Less
Sail Date May 2016
Great itinerary - Oceania goes where most others don't Small ship experience, personally it did not matter to me either way. I like them both! Great service and amenities Veranda cabin 6000 right in the front. Great view ... Read More
Great itinerary - Oceania goes where most others don't Small ship experience, personally it did not matter to me either way. I like them both! Great service and amenities Veranda cabin 6000 right in the front. Great view every morning but the racket at 6AM when the ship dropped anchor would wake the dead! Also beware of rough waters in this cabin if you are prone to sea sickness. Otherwise the cabin was fine, quiet, with plenty of storage space in room and bathroom. Luggage can be stored under the bed or they will store it for you on the ship. Bathroom was small as expected but adequate with lovely amenities and towels that were replaced often. Plenty of bottled water and fizzy drinks supplied. Service was impeccable. Balcony was good for drinks but views were marvellous. Sleep quality was fantastic! Great beds and linen made in Italy. TV was small but they had US news by satellite. They had 3 movie channels where they streamed all the new movies on the first 2 days (when no one watches) and repeated the movies on the same day only! DVD selection was clearly pirated and old. Don't know why they do not have on demand movies as they do in airlines. Entertainment: In one word: Rubbish/Crap! On board activities: this is probably one of the dullest cruises I have been on. The casino & bars were always empty. They had a couple of trivia and bingo events at times that no one wanted to attend. In a cruise of this nature I was expecting some nice lectures but those were the most boring of all! The lecturer kept talking about himself instead of the subject, I was compelled to walk out. No more than 10 people ever attended any of these boring lectures that had more to do with philosophy rather than history or info about the ports. Shore excursions: good but over priced. We had arranged our own private tours in each of the ports and it was a struggle to get off the ship when a tender was involved as the very unpleasant woman in charge, let off only those who were on the ship's tours. It took exactly an hour to get off the ship if you had a private tour. Of course, every morning she denied that this was her MO. Food: to me was the most disappointing aspect of all, especially since this is their biggest selling point. The ingredients were high quality but the cuisine was average at best and not very varied. Out of the 2 specialty restaurants, Pollo was better than Toscana probably because Toscana had the worst service ever! They both probably had the same kitchen so food quality was the same and cooking was done with more care than at the Grand Dining room or Terrace Cafe. Waves Grill had limited items cooked on order so no complaints there. The Terrace cafe offered breakfast and lunch/dinner buffets. There were plenty of items at breakfast but they ran out of many fruits half way through the cruise. The guys at the egg station kept rotating and kept breaking my yolks which I was not happy with! Lunch and dinner items were the most bland and boring. There were rarely any Asian or Indian choices as I heard many passengers lament. Even if there was, it was inedible! I had the restaurant manager taste an aloo tikki with me and declare it tasteless! Considering there were so many Indians on board there was no excuse. Last time I was on a Celebrity cruise and had the most amazing Asian/Indian dishes at the buffet. Dinner at the Grand Dining room was a selection of hits and misses. The soups were bland and unseasoned. I was constantly told that this was because the average age on the ship was senior and they liked it like that even though people complained constantly. The appetizers, salad dressings and sauces on the other hand were way over-salted at which point I was told that some chefs had a heavy hand in salting. Clearly, the kitchen did not know who they were cooking for! Malaysian Beef Penang was inedible whilst the Miso glazed sea bass/bream in hoba leaf was to die for! Although the piece of fish was small so I supplemented with the vegetarian entree with it and that worked out perfectly. I am not much of a dessert person but all the chocolate goodies seemed to be excellent. Afternoon tea was a disappointment. The venue was lovely with the 180 view but the water was never hot enough to make good tea. The tea selection was not up to par, just normal tea bags from any supermarket. The sweet selection was adequate but the sandwiches were not quite right. Everyone wanted just a straight selection of salmon, egg, chicken and cuke in small finger sized amounts. We received large sandwiches with mixed fillings that were not very appetizing. Most importantly customer suggestions were ignored at every turn and there was no effort to improve on anything although a great show was made of listening to the complaints and responding. Judging by the reviews on this site no one at this company pays any heed to the customer reviews at all, as others have complained about the very same and absolutely nothing has changed. I did try to talk to the people concerned on board and they always agreed with me but said there was little they could do unless the orders came from above! Read Less
Sail Date April 2016
Before we left for our trip, we were notified at the last minute of a port change from Tianjin to Incheon, Korea. Thankfully, this did not affect our plans as we weren't flying home until Sunday, March 6th. After staying in Bangkok ... Read More
Before we left for our trip, we were notified at the last minute of a port change from Tianjin to Incheon, Korea. Thankfully, this did not affect our plans as we weren't flying home until Sunday, March 6th. After staying in Bangkok for a few days, we boarded the Nautica (Klong Tooey port) for our 3 week journey. The ship was nicely appointed but really small size -wise. My husband really was put off by the size (or lack of) of the bathrooms-way too small even for a small person. I found the ship to be kind of cozy. We are used to cruising on much larger ships. Our cabin was small but everything fit. We had to keep it neat and orderly in order to have any room to sit. We found the food to be pretty good after a few soso meals. It was nice not to dress formally for dinner and we really did enjoy the table sharing most evenings. It gave us a chance to meet some very interesting people. We were on the younger side (60's) of most of the passengers (70-80's). I was a bit disappointed that food wasn't available during certain hours other than room service. The specialty restaurants were very good though the lobster was overcooked most of the time we ordered it. The dining staff was very accommodating about bringing us a new dinner. The overall service all over the ship was pretty good. Our room steward/stewardess were excellent and very personable. I really didn't care about meeting the captain and his staff but they did NOT have a large presence on our cruise.The evening activities were mediocre at best-it really didn't matter to us. We were in bed by 9:30pm because we had early morning tours or watched movies in our room. Our tours were privately arranged through cruise critic-a better way to go. The ship tours were large groups, VERY expensive and not so great we were told. We did one evening tour in Hong Kong on a double decker bus wanting to see the light show and some of the sites of the city. It was horrible! The ship got many complaints about this and gave us half our money back in ship's credit 1 day before we had to get off. We gad to complain about it for several days before getting that refund. The fact that the staff on the ship had no authority to credit our account and had to email back to Miami for a supervisor to do so is ridiculous. What happened to great customer service/satisfaction? We had a bit of bad weather 2 different days creating havoc in our schedules-the port changed in Saigon because of high winds and we were changed to a port 1-1/2 hours away causing problems with our private tour start times. We were held a day outside Tianjin port due to dense fog really causing major problems for lots of passengers. Airline plans had to be rescheduled, hotels had to be gotten for all the new passengers who couldn't get aboard-a real snafu for Oceania. I must say, they were very accommodating in helping us call our hotels, tours etc., gave us free drinks, tried to make our extra night stay more pleasurable. All in all, it was a fabulous trip filled with different history and ways of life. We met interesting and nice people and had a trip of a lifetime. We got to see places we have only dreamed about seeing. We even booked another Oceania trip onboard-granted, it will be a bit shorter (12 days) and on a larger ship. Read Less
Sail Date February 2016
Nautica is kept in very good nick, deck 7 concierge cabin small but manageable..just, crew well trained and cleverly rehearsed. Entertainment led by Skeggy man Nolan good. Food was really really on the button with the terrace cafe the ... Read More
Nautica is kept in very good nick, deck 7 concierge cabin small but manageable..just, crew well trained and cleverly rehearsed. Entertainment led by Skeggy man Nolan good. Food was really really on the button with the terrace cafe the real star.It was good to see the Exec Chefs front of house presence, a real example to Rafael and his team who hardly made an appearance let alone stop and talk to a guest. We only used Polo and the Italian once each ( both excellent) because despite having a concierge level cabin we could not get in, all in all concierge entitles you to didly squat. Martinis (and Head Barman Michael) was a joy to use every night. Social interaction with Ships Officers and cruise staff was at absolute zero, Oceania leaves all guest chat to their staff at the lowest level....we had more conversations with the guy on the staircase with the hoover, and waiters in the cafe, than we did with anyone above the rank of supervisor, although Nolan did say hello twice. I find this astonishing and a major weakness for such a well run ship. It would cost nothing to sort. The exception was the Ship's Doc, Dr Riedal and his star Nurse, they literally saved my life and to them I owe a very big thank you, and even the $7k medical bill was worth it. Tours in Cambodia were unbelievably poor as was the shopping and tea in Hong Kong, Ha Long bay was good and so was the trip out in Shanghai. Having anything 2nd rate on such a good ship really stands out and Oceania should can such behavior. Its been said before ....organise your own tours, its simple, better and half the price. Back of house onshore Oceania are really poor, late changes to the intin swapping overnight in Beijing for a day in the Kia port of Incheon meant we flew home at our expense from Shanghai, Oceania called it "force majore"....more a comms balls up at HQ. Embarkation (at Klon Kluey) and disembarkation were chalk and cheese, in Bangkok -we not Nautica crew organised getting onboard after being marooned in a hot humid quayside room for an eternity, (ship was not ready) and then 4 hours later had to collect our own cases as senior staff looked on. Getting off and the transfer and flight went like a dream. Read Less
Sail Date February 2016
First the good - cabin was nicely appointed and extremely comfortable. We booked last minute and had to take a deluxe ocean view cabin on deck 4. We were pleasantly surprised! It was quiet, conveniently located just below the coffee bar ... Read More
First the good - cabin was nicely appointed and extremely comfortable. We booked last minute and had to take a deluxe ocean view cabin on deck 4. We were pleasantly surprised! It was quiet, conveniently located just below the coffee bar which made it so easy to get my early morning cappuccino, dining room, nightly entertainment (walk one floor down when it was over and in our cabin in about 3 minutes while others waited for an elevator), and disembarking at ports. We won't bother to spend the extra money for veranda or above in the future as it just isn't necessary. Most people we met never even went out on their balconies -it was just too hot. Food was excellent!! We were on the ship for 20 days and never got tired of the food. While the specialty restaurants are impressive, the Grand Dining Room is really good too. The sandwiches at the poolside Waves Grill are not to be missed. Entertainment was surprisingly good -we liked that the nightly show didn't begin until 9:30 (giving us time to enjoy a leisurely dinner) and it was over at 10:15 -perfect timing for us!! Martinis and Horizons bars are great -easy to meet people (if you'd like) or just sit and enjoy a cocktail and some good music. The view from Horizons is spectacular and worth going to for Happy Hour (2 for 1) and watching the sunset. The not so good - shore excursions are WAY overpriced and fall short on what's promised -book your own private tours or just hire a taxi to take you around for 4 or 5 hrs. This can be done very easily and you can always find another couple willing to share the expense. We used Filipino Travel in Manila for a Tagatay Ridge and Intramuoros tour, Borneo Trekker for a city tour in Brunei, Ann Tours in Saigon, and BKK tours for Bangkok -all were very good. We didn't get to stop in Cambodia due to high winds and so didn't get to do the Don Bosco tour, but I've heard it's excellent as well. Other ports we either just took the shuttle (provided by the city, not Oceania) or hired a taxi with another couple, or did a hop on hop off bus (Singapore -their MRT serve is another good option). Note that there is heavy traffic in Manila, Saigon, and Bangkok, so you need to factor that in when planning your day. Destination Services desk was not very helpful with information on ports for independents (those not signed up for a ship's excursion). We got to some ports later than expected (12:00 instead of 9:00 in Saigon and Bangkok, which made it impossible to see all that we'd planned) with no explanation as to why. Shuttle schedules weren't available until last minute, and money exchange as listed in brochures was only available in Thailand. Some stops take USD but that information doesn't come to you until last minute also. Overall, we loved this cruise! Read Less
Sail Date January 2016
This review is for the Nautica cruise to South East Asia departing from Hong Kong on 24 January 2016. Overall we had an absolutely fabulous cruise with a varied and interesting itinerary, the highlights being Ho Chi Minh (Saigon), ... Read More
This review is for the Nautica cruise to South East Asia departing from Hong Kong on 24 January 2016. Overall we had an absolutely fabulous cruise with a varied and interesting itinerary, the highlights being Ho Chi Minh (Saigon), Brunei and Singapore. We also took a privately arranged add on from Bangkok to Siem Reap for Angkor Wat which was the icing on the cake. Travelling on a smaller ship is a definite advantage over the bigger ships as we were able to navigate the Mekong Delta right in to the heart of Saigon this journey being a highlight in itself. The same was true for getting close to Bangkok at the end of the itinerary. We did not take any of the ships tours having pre arranged a number via Cruise Critic roll call, a couple on our own and a couple when we arrived in Port. It was our first cruise on Nautica having previously cruised on Marina. We love the country club ambience of Oceania, classy but not stuffy, and if anything it was better on Nautica being a smaller ship. The ship is well designed with lots of outdoor space and always easy to get a sun lounger, the staff DO remove towels/belongings if people reserve and then disappear. As with Marina a fantastic choice of restaurants, our favourite being the Grand Dining room for dinner even though there was often a wait for tables if you want to eat as a couple rather than join an open table, the way round this is to turn up with new found friends who you want to spend dinner with and usually this meant we were whisked straight through. The food was superb, I selected the Canyon Ranch menu whenever it was available which I found was always tasty, plentiful and suitably filling. We opted to take the drinks package which allows wine and beer with lunch and dinner, a big plus being that champagne, port and after dinner liqueurs are also included, if you drink c3-4 glasses per day (including a glass of champagne pre dinner in th Grand Dining room bar) the package represents excellent value as it includes the (extortionate!) 18% service charge. Entertainment was low key but we enjoyed some of the "shows", the onboard entertainment team were very good with guest artists joining and leaving the cruise as we went along. It was a shame that a lot of the other guests disappeared after the show finished (10.15pm!) there is music until nearly midnight and happy hour in Horizens from 10.30 until 11.30 each evening. Daytime activities were well organised and well attended and we met some lovely interesting people ranging in age from late forties to early eighties. Read Less
Sail Date January 2016
After reading some of the reviews on Cruise Critic we were a bit apprehensive about whether the high standards of our two previous Nautica cruises would be maintained, since the NCL acquisition. We need not have worried! The ship was ... Read More
After reading some of the reviews on Cruise Critic we were a bit apprehensive about whether the high standards of our two previous Nautica cruises would be maintained, since the NCL acquisition. We need not have worried! The ship was clean, crew were great, and the food was excellent, even though the menu did get a bit repetitive towards the end of the cruise. Our fellow passengers were a mix of folk from USA, Canada, NZealand, and Australia and though mainly retirees a few younger couples too. The library was well patronised, but whoever chooses the books, I think buys them by the yard...six copies of the same books! The entertainment staff Luke, Chris, Susannah and Savanah were talented young people with excellent voices, and they worked hard during the day too with various deck sports. The cruise director David was pleasant and ran General Knowledge Quizzes every day as well as running the tours and tenders into port. The ports however, were a different story! Singapore was great, but after that the experience in the ports deteriorated. Unless you are hooked on Temples, and want to experience life in a third world country this is an itinerary you might want to miss. The contrast between the people who have everything and the millions who have nothing was very much in evidence. Every time we went ashore we were constantly pestered by beggars, taxi drivers and the tuk tuk's who would not accept "no thank you" . Sihanoukville in particular was awful and it appeared to be just a convenient stop for passengers to be offloaded for overnight tours to Ankor Wat . In Summary: I would cruise with Oceania again, but would research the itinerary in detail before choosing which cruise. Read Less
Sail Date January 2016
This was our third cruise with Oceania and having experienced Riviera we were a little concerned at how we would enjoy such a long cruise on a small ship. Overall we had a great time, with the food outstanding as ever in the Grand Dining ... Read More
This was our third cruise with Oceania and having experienced Riviera we were a little concerned at how we would enjoy such a long cruise on a small ship. Overall we had a great time, with the food outstanding as ever in the Grand Dining Room, Toscana, Polo Grill and the wonderful Terrace Cafe. The staff were outstanding, and they really made our trip. We loved the itinerary, too, though there were too many ports in South Africa (East London and Richards Bay should be dropped, surely only there to sell more of their second rate excursions) and I would like more ports in wonderful Madagascar to replace them. The best entertainment consisted of four culinary demonstrations led by Executive Chef Joerg Becker which were great fun. Entertainment was otherwise mediocre, though the Nautica Singers were wonderful, not only putting on a number of live shows but also ever present throughout the ship and interested in all the passengers. The Cruise Director I felt could have been a lot more effective, he was more an organiser than a people person and was rarely seen around the ship. The "enrichment" lecturers were on board for the whole cruise and did 5 lectures each. One was on astronomy (interesting, but not what we came on a cruise to learn about) and the other on Africa in general - quite interesting but not very well delivered. The real disappointment was the Destination Services department. Oceania excursions are extremely overpriced, and by all accounts from those that had booked a package, very mediocre in content. What was completely lacking was any information on ports for those that did not book excursions. With Princess we have always enjoyed presentation on each port a couple of days before arrival, however Oceania seem to have a policy that if you don't book with them we don't tell you anything at all. So my advice here is not to book the excursions, and to do your homework on ports in advance. Pretty well everywhere you can find a decent taxi driver on arrival to do a 4-5 hour tour for between $60 and $100 US dollars per car. Oceania excursions range typically from about $150 - $300 per person, though there are some cheaper and some more expensive. Our (concierge veranda) cabin was well appointed but small (and the shower tiny). We were fine with it, though a few people we met did complain. The service from our room attendant was impeccable. Laundry was rather expensive for a cruise ship, though on this longer cruise they twice offered a special deal of up to 24 items washed and folded (not ironed) for $24.95 which was great value. Had we known in advance we would have avoided our first (expensive) laundry wash. One last tip - avoid the stern when booking a cabin and also when eating in the Grand Dining Room - the ship vibrates and judders quite a lot on the lower decks when underway. Overall - we will cruise Oceania again, but hope for better entertainment and enrichment, beware of their excursions and do our homework on ports in advance. Read Less
Sail Date December 2015
My wife and I are seasoned cruisers, always at a "luxury level" ie. Regent or Silversea. Due to unexpected health issues we had to change a spring Regent Cruise to the fall. This itinerary stood out but Mariner did not have any ... Read More
My wife and I are seasoned cruisers, always at a "luxury level" ie. Regent or Silversea. Due to unexpected health issues we had to change a spring Regent Cruise to the fall. This itinerary stood out but Mariner did not have any PH available. My TA suggested we try Oceania and we are glad we did. It is important to understand that to get maximum enjoyment on O you need to take a little more personal responsibility. All is not handed to you as on RSSC or SS. I'll elaborate a little later. We were extremely fortunate to be able to upgrade from a PH3 to an OS at a discount. I will keep the process between my TA and Prestige confidential, but the offer was made by me, enough said. Since this was an R class ship this upgrade made a huge difference in our enjoyment of the cruise. The extra space and enhanced perks can't be beat. Not to say that the space available in a PH is too small--but close. Positives: Embarkation well done all though after our upgrade we did not have new baggage tags and therefore we waited till late afternoon to see our luggage. Food, I can't say enough good things about the food. We were able to eat basically where ever we wanted. We slightly preferred the MDR to Toscana, Polo was excellent but not our style. Never tried Terrace at dinner, although excellent at lunch. Waves was disappointing due to the ambience. The food was so much better than our last RSSC cruise that we booked on board for a 24 day cruise in the future. Service, Outstanding and with a smile. What an attitude, the crew had an esprit de corps that was almost palpable. Don't know who the hotel director was but a big BZ to him/her. Itinerary fascinating and we made into all our ports. Mariner missed a crucial stop. So what were the problems? Shore excursions were way overpriced and poor into the bargain. We were fortunate that we had been forewarned and joined up with others to do private tours. In our opinion Mozambique should not be on the trip. Dirty and more importantly dangerous. The whole entertainment-enrichment part of the cruise was a bust, too bad because we love port lectures and in a proper theater shows can be fun. Kudos, however to the Romantica String Quartet lovely ladies who performed after dinner each night. We liked the cruise so much that our loyalty moved from RSSC to O. Décor is personal taste but we prefer the European style of O to the neutrality of RSSC. Too bad O can't figure out what to do with their excursions. A serious problem. Personal responsibility, You need to know what you want and when. As stated the excursions are a problem, from an enjoyment perspective having a drink card makes sense; not necessarily financially. For the first time in our cruising career we saw lines to open the MDR. If you wanted a table for two in a certain area you had to plan ahead. Was not a problem for us because we were OS, but certainly raised our eyebrows. Remember as you read this we loved our two weeks. We are not fussy and very private, suited us perfectly! Read Less
Sail Date November 2015
Chose this cruise simply because of the itinerary. The idea of 18% added on to all purchases is anathema to us but we decided we would not purchase anything that involved this charge. Embarkation was quick with baggage being taken ... Read More
Chose this cruise simply because of the itinerary. The idea of 18% added on to all purchases is anathema to us but we decided we would not purchase anything that involved this charge. Embarkation was quick with baggage being taken from you as you entered into the jetty marque. Usual pettiness regarding security, I believe this is now a self perpetuating industry as you come across it everywhere. Ship décor has a dark Victorian theme which we think appeals to the American market, (country club), but we found it rather foreboding. (British). Having said that, it was all very clean and Horizons was a pleasant place to be for views, comfort and high tea. There is some good artwork in corridors, stairways and public areas. Food was very good in all restaurants if you could get into them. Waiters very good but maître-d's could be a bit touchy and abrupt especially if requiring a table for two. Special restaurants Toscana and Polo are difficult to get into as higher grade cabins have three sittings allocated to them and I do believe there is some greasing of palms goes on to get a place, again, tables for two are discouraged. Toscana we found to be pretentious and pompous with the food quality and service not as good as the rest of the ship. Polo was excellent all round, beef fillet was to die for and service impeccable. Entertainment we didn't take part in, we are not bingo, trivia or casino fans. Theatre shows were good except for the American acts, but I suppose we would say that. There is definitely a culture and taste divide between those either side of the "pond" where entertainment is concerned. In some instances the American passengers could be loud, demanding and annoying. The cruise director, Mr Carr, was one of these, I got to dread the sound "bing bong bing bong" on the PA system. He could be very repetitive and patronising, loud and loved the sound of his own voice which grated on my ears. After leaving the Kiel Canal we encountered some fairly lumpy waters, nothing much to worry about, however, at 0200 in the morning we were struck by a rogue wave on the port quarter which stove in some dining room windows and flooded the dining room as well as throwing everything on the set tables onto the deck. The crew cleared lower deck and cleared up during the rest of the night, commendable but no need for Mr Carr to keep going on about it. The crew would not have had a choice to turn out or not, nevertheless, they worked hard to clear the areas involved. Excursions were extortionately priced and we did not go on any of them. From what we overheard they were not very good value for money either. We arranged our St Petersburg tours on the internet, very easy, and other ports of call we used tourist offices or hop on hop off. Dis-embarkation in Southampton was well organised and went well. The local cab drivers are rogues, wanting a £10 minimum fare plus the metre for a 11/2 mile journey to station. Looking for long distance to Gatwick and Heathrow. Having said that, a darn sight cheaper than if booking on board. We would be hard pressed to go with Oceania again only because it didn't suit our tastes. We are sure it will suit a lot of cruisers out there. Read Less
Sail Date August 2015
This was our first time on Oceania line (which does not appear to have a very high profile in Australia it seems - perhaps it will change once NCL open their own office here rather than an agency) and overall we were very happy with the ... Read More
This was our first time on Oceania line (which does not appear to have a very high profile in Australia it seems - perhaps it will change once NCL open their own office here rather than an agency) and overall we were very happy with the quality of décor, food, etc. The ratio of staff to guests was very high and overall the experience was excellent, with very good quality dining, either formal or casual. Spending an evening during the "rogue" wave on entry to the North Sea, was not a night to live through again, with the constant sound of glass crashing and anything that could move, including the bed, moving! Everyone on board was generally very friendly and their was a nice ambience for the whole journey. We were not 100% happy with our PH2 cabin and have written separately about this on cabin review. Oceania also does need to look after guests who wish to play bridge, and one rec'd the impression that this definitely was not an activity catered for - it could have been so good, as many were interested. There was often confusion as to where the time was being allocated - the card room or makeshift tables in the Polo Grill (not good). There were not sufficient card packs, pens, scoring sheets, let alone some basic refreshments for players. Very very poor by Oceania. Guests should not be expected to carry cards so they can hopefully get a game on board. The entertainment was so-so from what little we saw. Re port visits we did our own thing and organized an independent 2 day St. Petersburg tour via DenRus which was excellent. We did several "hop-on hop-off" bus tours and on the Zeebrugge stop we chose to make our own way to Ghent, which was worthwhile, as we had already been to Bruges. Some days there were "challenges" in the laundry room - one such facility is obviously not sufficient for the no. of passengers. All in all we enjoyed and would book again with Oceania, for the right ports of call. Read Less
Sail Date August 2015
We chose this cruise because of the itinerary. We got to see a lot of countries and went to cities we really wanted to see. The staff were wonderful and very accommodating. The food in all the restaurants were wonderful - the Grand ... Read More
We chose this cruise because of the itinerary. We got to see a lot of countries and went to cities we really wanted to see. The staff were wonderful and very accommodating. The food in all the restaurants were wonderful - the Grand dining room, Italian and Steak restaurants. The afternoon tea was nice with music. The internet was slow and you can only use one device at a time. It was a cruise for people who go to bed early. The shows were so-so, far from Broadway. After the show there is nothing to do. We do no gamble or like to drink at the bar. Entertainment stated that there was dancing. The orchestra was available before the show and not after the show. The only dancing after the show was with a ITunes CD player with a small dance floor. I could not believe there was no DJ or band. Read Less
Sail Date August 2015
The ship, meals and staff were quite good. The excursion department left much to be desire. The tour in Taiwan lasted about half the allotted time and much of that was spent with our tour guide looking for most of the group. He seemed like ... Read More
The ship, meals and staff were quite good. The excursion department left much to be desire. The tour in Taiwan lasted about half the allotted time and much of that was spent with our tour guide looking for most of the group. He seemed like a nice man, but he just took off without even a head count so he was unsure if our group was together on the bus at departure or not. Some of the older members were unable to keep up. I believe he cut the tour short out of frustration. The ship's excursion group seemed disinterested in any complaints. The cruise advertised Hong Kong to Beijing. The only thing we saw at Beijing was the airport. I asked the folks in their H.Q. about a tour in Beijing and was told the only way this could be done was by extending the cruise with a land package. We found out later that those cruise members who had a later flight that same day were offered the option of such a tour. very disappointing. Oceania seems to have deteriorated. Read Less
Sail Date February 2015
Other than being disappointed by Oceania once again taking two ports off the cruise as we were cruising the trip was amazing! We were supposed to stop in Cyprus and one additional stop in Egypt. VERY disappointed that we didn't. The ... Read More
Other than being disappointed by Oceania once again taking two ports off the cruise as we were cruising the trip was amazing! We were supposed to stop in Cyprus and one additional stop in Egypt. VERY disappointed that we didn't. The cruise line told us it was due to weather but we know that over 30 guests missed flights and so the ship stayed another night in Istanbul to save themselves money. I'm certain that guests would have understood had they told the truth. Had I been one of the people who had our flight delayed I would have appreciated the cruise line waiting. Knowing that we were lied to put a damper on the beginning of the cruise then later when we were again told that we wouldn't stop at a port in Egypt we wondered what the real reason was. This isn't the first time Oceania has done this. Every cruise we have been on with them they have eliminated at least one port....to save money?? When you sign up with a cruise line you expect to stop at all the ports you pay for. Read Less
Sail Date November 2014
This was our second cruise on Nautica and 8th cruise on Oceania so we were expecting a certain level of service and quality. Many cases these were met but there were several, cases where they were not. Obviously -- lots new staff on ... Read More
This was our second cruise on Nautica and 8th cruise on Oceania so we were expecting a certain level of service and quality. Many cases these were met but there were several, cases where they were not. Obviously -- lots new staff on board, including the GM, CD and many of the officers and staff. Putting Insignia back in service with the company going from 3 ships to 5 ships and a doubling of the capacity has put a strain on staff and management. Embarkation: Was smooth an efficient. At 1pm, we were on the ship and in our cabin in 15 minutes from reaching the port. Safety Drill: Muster stations are in the GDR and Lounge. The first drill (we had two) was total CHAOS. After the drill we complained and had a one on one with the ships safety officer. The 2nd one was better organized. Stateroom: We had a PH2 category and have had this several times. The cabin is rather small for a PH but was adequate. The new decor was definitely an improvement (lighter colors). Of course the bed and linens on Oceania are the best of any cruise line. Food: We ate at all of the venues. The GDR was good and service was acceptable. Toscana was also good. However POLO was the worse. All of the steaks we had were horrible. Tasteless lumps of meat. We complained several times and there was no improvement. The Terrace was actually the best we had on on many cruises. The addition of the Grill is a plus. We did have an issue at the beginning -- no Lamp Chops, but Head Chef Maarten quickly resolved that. The coffee in the Terrace was just plain horrible. The espresso/cappuccino machine was constantly broken. Eventually about 2/3 into the cruise they put a Barista machine and were making the espresso's manually for those that wanted them. Service: Service was spotty in the GDR. However otherwise service throughout the ship was excellent. Our housekeeper was friendly and efficient. Our Butler Janos was the best we have had! CD: As some others posted O is having issues with their CD's. Many have left and the new hires like "Bob" did not work out and was fired in mid cruise. So we were left without a CD until the end when Nolan Dean came aboard in Iceland. Nolan was first class.and we liked his English sense of humor. Tours: We only took one "O" tour as we like our private tours. The one we did take the "Titanic Trail" was poorly organized and overpriced. We had a tour scheduled at the pump house in Belfast shipyard and the guide was 45 minutes late. Baristas: The new coffee bar in former Grand Bar area was definitely a hit. The Baristas generally knew in mid cruise what we were going to order. Disembarkation: We had an early departure from Gatwick so need to get off the ship by 9AM. We did at the head of the queue to leave and was delayed until all of the luggage was unloaded. Sort of defeats the idea or need to do a n early departure with towing our own luggage. We made our flight with time to spare. Overall gave the cruise 4* --if Polo was better it would have gotten *5. Oceania needs to fix these specialty restaurant issues (We were not the only ones to complain). Read Less
Sail Date July 2014
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

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