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14 Helpful Votes
Sail Date: January 2017
Was a very nice cruise. Only disappointment was the limited snorkeling available. One port was skipped because of rough seas, and three were murky waters. Here are some Pros and Cons to our trip. Pros Nicely packaged with ... Read More
Was a very nice cruise. Only disappointment was the limited snorkeling available. One port was skipped because of rough seas, and three were murky waters. Here are some Pros and Cons to our trip. Pros Nicely packaged with flights and prestay and post stay in Quito. Including their assistance with the checked luggage. They have things down to a science. Very efficient. Seeing the giant tortoises and all the sea lions and iguanas was really cool. Quito and Galapagos guides were very good. Good food. Very confident and friendly staff. Excellent room steward. Nice evening briefing before dinner on next days hiking or snorkeling choices. Cons Poor decision to do slippery rock landing on Fernandina. Four people fell on the wet boulders at the zodiac landing site and got bad cuts on their legs. One night they lost our dining under the stars reservation. No place to view the beautiful dark night sky because of all the deck lights. Unless you had a balcony cabin. Could have reserved one night after dinner for a naturalist to dim the lights on the back deck so people could see the amazing dark sky's. Lack of lectures by naturalists before or after dinner. We were never asked if we wanted coffee or tea with dessert. Two of the snorkels, one from a beach, one from a zodiac, were into completely murky waters. They should have checked it out beforehand instead of wasting our time. Extremely slow internet service, and no working woman e-mail, but we expected that it would be poor. Read Less
68 Helpful Votes
Sail Date: January 2017
There are plenty of online platitudes regarding Celebrity Xpedition cruises to the Galapagos. Rather than reiterate that this is an amazing experience, I'm going to try to answer some of the questions that we either couldn't find answered ... Read More
There are plenty of online platitudes regarding Celebrity Xpedition cruises to the Galapagos. Rather than reiterate that this is an amazing experience, I'm going to try to answer some of the questions that we either couldn't find answered or didn't know we should ask before our trip. First, let me be clear that we cruised the Outer Loop in early January of 2017. My sense was that these trips vary considerably from one week to the next. one key variable is weather. Online weather predications are useless, because Galapagos weather is highly localized. What I can say is that January is supposed to be the beginning of three months referred to as the "rainy season," and the remainder of the year should be extremely dry. We were told that even when it does rain it is sporadic, often short-lived and more likely misty than a downpour. We had a couple of hours of mist total for seven days. On the other hand it can get extremely hot (100 degrees F) on shore excursions. We were always grateful if we had cloud cover, because there is virtually no shade on the islands. Plan to perspire. Excursions in the Galapagos are tightly prescribed by the Galapagos National Park Service. Every group must be accompanied by a park-certified naturalist and no bigger than 16 people. The Xpedition had seven such naturalists not counting the tour director, who was also a certified naturalist. All of our naturalists were Ecuadorian (as was the entire crew I believe); a few grew up in the Galapagos; all had university degrees; all spoke excellent English. It appears that Celebrity attracts some of the best, as several have been with the Xpedition for over a decade and many had worked first for other companies. One interesting advantage of the Xpedition is that the Park Service restricts each landing site to no more then 100 people. Smaller boats often share a site with other small boats. Due to its size the Xpedition does not share excursion sites so the boat can coordinate how the site is used. Our excursions were so carefully dispatched that we rarely even saw folks from our own ship other than those in our group of 16. Almost every day there was one hiking excursion early in the morning and one late in the afternoon. Excursions are roughly 1.5 to 2.5 hours long, and often there is a longer version and a shorter one. The different options are carefully explained each night before, and guests are asked to choose at that time. These hikes should not be viewed as easy. Sometimes they require stepping from round boulder to round boulder, and other times they are entirely on jagged volcanic rock. In the event the rocks are wet, the hikes can become challenging. High-top hiking boots would be great, but no one used them because of the heat and landings. A really good pair of cross-trainer type shoes that has been broken in works acceptably, but plan on pretty much destroying them by the end of the trip. The crew does an amazing job of accommodating by providing walking sticks, some zodiac rides with hikes, when possible or just assisting folks to wait on shore when the hikes are too much. Every excursion site seems to have a regular shuttle service running back and forth to the ship throughout the visit. Most excursions involve either a wet landing or a dry landing. Dry means that the zodiacs are able to pull up close enough to some rock that you can hopefully step ashore without entering the ocean. The Galapagos is a natural environment, so don't expect a pier, just be happy if the rock isn't wet and slippery from a recent high tide. Wet landings are a bit more problematic because you need to swing your body over the zodiac's side and step into roughly a foot of water. Wet landings are thankfully on beaches, but we never mastered the proper footwear. Open-toed sandals are discouraged in part because of submerged rocks. Barefooting is often a bad idea because the tiny seashells can cut. Swimming shoes are not sturdy enough for the hike that follows. A sturdy water shoe with tennis shoe like soles might be okay, but mine let in too much sand. The sand just chews away at your feet. My wife had water shoes with smaller holes that took in less sand and she found that wearing socks helped to reduce the sandpaper effect. If you don't mind lugging a second pair of dry shoes and socks for the hikes, that might be a better choice. There are five or six snorkeling opportunities - about half are labeled "advance snorkeling" and require that you are an accomplished swimmer and snorkeler. The Xpedition provides all gear, including half-leg wet suits and float vests for weak swimmers. You only need to bring equipment if your goggles must be vision corrected. Raincoats also deserve mention. It is hot enough that I can't imagine wearing a raincoat, except during the rainy season. Despite manufacturer claims, raincoats don't breath. The only time we used our raincoat was to cover a camera. We dried out quickly following the mists. Admittedly, we may have been fortunate. Insect repellant is also oversold. We never used any. Apparently, there can be some mosquitos during the rainy season, but we saw only a few house flies and perhaps three horse flies during the whole week. We believe the 11-day trip, including three nights in Quito, was a much better choice than the cruise-only option. Quito (time zone: EST) has an elevation of 9400 ft., so its climate is mild. The city tour is nice, but the best reason for the extension is that Celebrity handles everything from pickup at the airport (at least a 45 minute ride) to hotel checkup, to luggage transport. The flights between Quito and Baltra are Celebrity-only charters, and Celebrity has VIP room service at the Baltra airport. Celebrity hosts escort guests everywhere, including a security person around Quito. Some reviewers have mentioned that food was not as good as other Celebrity cruises, but we can't agree. The food was excellent. Admittedly, the ship does not have specialty restaurants. One difference of note is that the Park service requires all meats be partially heated before transport to Galapagos. The only discernable difference might be if you like you steaks blood rare. However, we found beef prepared as medium rare was tender and tasty. Local fruits and seafood were exceptional. During our week, we encountered only light breezes. The currents in the islands sometimes created small swells of roughly a meter, and one day the winds produced waves about the same size. That said, the Xpedition can rock side to side, especially when anchored, even in these light seas. This movement bothered a few of the more sensitive guests, but most of us had no sea sickness. Unlike other Celebrity cruises, Xpedition offers a luxury class experience. Gratuities are all covered. All meals, including on flights, are provided. Reboarding the Xpedition is always accompanied by a cool towel and some kind of drink and snack. Sodas and alcoholic drinks are included on ship. (Alcohol is not provided free in unavailable. Don't plan on Internet access on the Xpedition. There is free WIFI and even laptops are loaned free of charge, but if more than one guest is using the Internet, it becomes unusable. The only time of day we managed to successfully connect to an email server was between 2 am and 4 am. Certainly the best entertainment are the islands, together with their special reptiles, birds and fish. But the tour director presents related nightly talks and videos. During more relaxing time, the professional crew musician - Leo - provides easy listening guitar. (During excursions, Leo did double duty as the zodiac landing crew.) The ship has a very small shop, selling primarily safari shirts, zip-off pants and wide-brimmed hats - all good ideas for excursion attire. Otherwise, shopping for Galapagos souvenirs happens on the last day at a National Park store and some local shops. Celebrity escorts guests to a market and an artisan store the evening of returning to Quito. Prices in Quito are better, but most Galapagos-specific items are not available in Quito. In the end Celebrity provides an environmentally-conscious trip that does a great job of adding welcome comforts to a sometimes challenging, but always magical, exploration. Read Less
51 Helpful Votes
Sail Date: January 2017
If you're looking at the Galapagos then you understand you are paying for access to one of the most remote and extraordinary places in the world. The Xpedition is NOT a high-end luxury cruise ship - it is an EXPEDITION class ship, so ... Read More
If you're looking at the Galapagos then you understand you are paying for access to one of the most remote and extraordinary places in the world. The Xpedition is NOT a high-end luxury cruise ship - it is an EXPEDITION class ship, so understand the difference and manage your expectations. It is however all-inclusive, extremely comfortable and has a crew that is phenomenal. Having just returned from this trip I can honestly say I'm extremely glad I did tons of research before booking--my family believe we chose the best trip for us. Be sure you understand the level of physical activity required---its really HOT, and humid, and you need good balance and mobility to deal with many stairs, getting on/off moving zodiacs, and hikes on various types of terrain including large, uneven lava rocks and sand. We were especially glad we chose one of the largest ships cruising the Galapagos--my husband and I got motion sickness as did many other passengers - I didn't believe it would be a problem on such a large ship, supposedly in the calmest season--WRONG. Consider getting a patch before you leave and head off any problems. Dr. Mary, the onboard physician, was great in visiting my room and providing fast-acting medication and advice: avoid alcohol, and drink lots of juice, water and soft drinks. PACK LIGHT! Our family of four each took only rollaboards and were able to keep our luggage with us instead of turning it in the night before departure in Quito and upon return on Sunday. The Laundry charges on the Xpedition are incredibly reasonable---$1 for a pair of socks and $2-3 for a shirt ,pants or shorts. Back the next day or same day with a surcharge. Total charge for all four of us for the week, less than $100--totally worth it! I'd recommend three pairs of lightweight pants with zip-off legs, t-shirts and lightweight long-sleeve shirts with UV protection. STAY AWAY FROM RED/PINK AND ORANGE clothing for excursions---some wasps are attracted to these colors! Some people changed to nicer clothes for dinner (khaki pants/polo shirts for men and capris or sundresses for women) We did not and did not feel out of place. Teva or Keen closed-toe water sandals are perfect, but if you're more comfortable with traditional hiking boots for difficult/uneven terrain, then wear water sandals for wet landings and change once onshore. The Xpedition supplies large brown towels in your cabin for snorkeling and beach activities. Do consider packing one-way snorkels if you plan on enjoying the opportunity - choppy water can quickly make you sick if you swallow too much saltwater. Recommend 2 bathing suits as putting on a wet one is difficult - Celebrity provides regular snorkels, fins, masks, wetsuits and float vests if you desire. Yes the ocean feels cold but once you're in the water the wetsuits provide excellent buoyancy and warmth--I'm very cold-blooded and I was fine. Deep water snorkeling requires good swimming skills and the crew frowns on float vests in these instances. Know your limits! The sun on the equator is unbelievably intense---take a wide-brim hat with a chin-strap you can tighten (its windy!), 2 pairs of polarized sunglasses (in case you lose or break one), water-resistant high SPF sunblock and apply it regularly, ditto sunblock for your lips. SPF 60 sunblock at the Quito Marriott was $26, and SPF 80 sunblock was $20 at the Quito airport--pick some up before your flight to Baltra. The Xpedition has a VERY limited shop onboard, mostly hats, sunblock and clothing---pack carefully since you might not visit a town until the end of your tour. Biodegradable shampoo/conditioner/body wash and bars of soap are supplied in all cabins of the Xpedition, as are cotton balls/cotton swabs, sewing kit and bath/hand towels and wash cloths. One nice terry robe and two pairs of terry slippers in our clothes closet Also necessities: Bug spray with DEET, lightweight rain poncho, and I'd recommend a small, lightweight headlamp for watching the numerous animals which are active at night around the boat (sharks, sea lions, turtles, fish, birds, etc) A Monocular (as opposed to binoculars---the ones in each room aren't that great and its much easier to focus one eye on a moving ship or zodiac than two) underwater video/still shot camera for snorkeling, small backpack for taking stuff on daily walks/excursions. At least one pair of socks to wear with boots provided for tree-planting and tortoise ranch. Can't say enough about the Xpedition's crew: their level of customer service is simply outstanding--its essentially 'whatever you want, whenever you want' There were at least 8 choices (each) of appetizer/starters, mains/entrees and desserts each night for dinner---most were very good with a few misses. Red and white wine offered with dinner but the wait staff would bring you a cocktail , champagne, soft drink/iced tea or whatever you desired. Its important to keep in mind that you are 800 MILES from the coast where much of the ship's supplies are coming from--remember this if you feel something isn't quite 5 star quality. Make a reservation to tour the bridge (interesting) and to dine under the stars at least one night for dinner, and don't miss the daily briefing before dinner where you will learn about the next days' activities and excursions and sign up for your choice. TV in the rooms offered 4 movie channels (not on-demand) and several Galapagos documentaries on a loop - the latter were excellent and added to our experience. Board games were also available in the lounge - WiFi is dreadfully slow and you should just expect to be without it for the duration while at sea/out of port. My husband got me a one-hour massage for my birthday which was fantastic - and a bargain at $90 (plus discretionary tip) Work-out room is very small, but hot tub on top deck is good size and popular! We liked our Junior Suite Cabin - which offered a full-size (NOT Queen) bed and twin-size sofa bed which was also very comfortable - nice linens and the air con sufficiently cooled the room. We LOVED our private balcony which allowed us to sit outside in the morning with coffee or at night under the endless stars on display. Would've been nice to have a coffee maker in the room but it was available from 6 am on each morning on the aft deck, just a few steps away from our room. Nice small mini-fridge which was stocked with various soft drinks and water. A small plate of sliced fresh fruits showed up in our room after the morning excursions, and a few small amuse-bouche-size appetizers appeared in the afternoon. A bottle of champagne the day of arrival and another bottle of cabernet sauvignon later in the week. Wonderful Ecuadorian chocolates on our pillows every night with turn-down service. Read Less
Sail Date: December 2016
I have always thought one day I would take off from my job long enough to go see the blue footed booby... Well years later almost 30 + cruises in on celebrity and WHALAH! I did it. Last Dec 2016 was the best vacation of my existence on ... Read More
I have always thought one day I would take off from my job long enough to go see the blue footed booby... Well years later almost 30 + cruises in on celebrity and WHALAH! I did it. Last Dec 2016 was the best vacation of my existence on thios planet. Each and evey component was superb. There was one complaint. Christmas eve the tree fell down and rolled down the hall.. balls and all. Noone was stationed anywhere so I felt like "oh no! " although I got over my issues and went back to sleep knowing it would be ok and it was. I met the most sophisticated of travelers, the most knowledgeable staff and the team on the expedition ensure we were safe at all time. I did excursions I would NEVER have participated in and the staff made me feel and know whole heatedly i would be safe. The mammals, birds, etc were like nothing you can observe in a magazine or online ( SONY) lol The National geographic was along side us most of the time and we obtained the same experience and it was amazing. The weather was terrific, this is NOT for those who want gambling spas, etc This IS for those who want to shut off the world the workplace, the phone and the computer and FULLY rejuvenate your spirit. A must try ! Read Less
3 Helpful Votes
Sail Date: December 2016
I always wanted to see the Galapagos and all its wonderful and unique wildlife. Unfortunately, in part by necessity, we acted until retirement to make the trip. The only complaint I had was that I did not do it 20 years earlier because ... Read More
I always wanted to see the Galapagos and all its wonderful and unique wildlife. Unfortunately, in part by necessity, we acted until retirement to make the trip. The only complaint I had was that I did not do it 20 years earlier because to get the full experience, physical mobility and stamina ware helpful.. That said, this cruise was VERY accommodating to its passengers physical abilities offering several levels of excursions each day to each island. The guides be uber knowledgable and helpful as was the entire staff on board. This was a mature traveling group (surprisingly, no families) all of whom we met were pleasant to be with. The food served on board was very good considering the small size of the ship. We did get to see all the wildlife that makes the Galápagos Islands such a special and unique place to visit. We also added extra days to allow a visit to Quito and see the beauty of this city, including a visit to the equator line. All in all, if you have any interest in serving these islands, I would highly recommend the Celebrity Xpedition. Read Less
2 Helpful Votes
Sail Date: December 2016
We chose Celebrity Xpedition because of their reputation and experience in the Galapagos. Everything was first-rate (staff, organization, activities, briefings, cabins, etc.) as described by other reviewers of this cruise. Quito city ... Read More
We chose Celebrity Xpedition because of their reputation and experience in the Galapagos. Everything was first-rate (staff, organization, activities, briefings, cabins, etc.) as described by other reviewers of this cruise. Quito city tours before and after the cruise were very worthwhile. When we booked with Celebrity 11 months prior to cruising, we were assured that following a vegan diet would not be a problem on board ship. There were 7 vegans total on this sailing, and it DID seem to be a problem. We didn't starve, but it seemed the chef/kitchen staff had no experience or knowledge with vegan cooking. Breakfasts and lunches, served buffet style provided varied and plentiful choices. Whereas dinners, ordered from choices on a menu, resulted on one occasion, our eating a plate of plain, steamed vegetables. We all took it in stride, were happy we didn't gain weight on the cruise, but hope that all cruise lines will become better in accommodating out-of-the-norm diets that are gaining in popularity. Read Less
3 Helpful Votes
Sail Date: December 2016
The Galapagos was on my bucket list. My college roommate and I had booked this cruise and waited 2.5 years for it to come to fruition. We had a great time, however both of us and our husbands got sick in Quito. As part of the ... Read More
The Galapagos was on my bucket list. My college roommate and I had booked this cruise and waited 2.5 years for it to come to fruition. We had a great time, however both of us and our husbands got sick in Quito. As part of the cruise-tour, we ate where Celebrity took us. Both our husbands got sick just before they embarked on the Xpedition. My roommate and I got sick at the end of the tour after eating salad at the Marriott. I believe the food on the ship was safe. The food on the ship was okay. It was not the same quality as what you would find on a regular Celebrity ship. Our room was comfortable and quiet. It was nice to roll out of bed, walk down the hallway to breakfast. I found the staff on the ship to be pleasant and enjoyed being with a small group of people. The Naturalists were good. Some were better than others. With the exception of getting sick, we had a lot of fun. Read Less
17 Helpful Votes
Sail Date: December 2016
We had a prior experience with Celebrity (eastern Mediterranean) with which we were very pleased. There were some negatives with this cruise (food), but the overall experience was nothing less than outstanding. To get the negatives ... Read More
We had a prior experience with Celebrity (eastern Mediterranean) with which we were very pleased. There were some negatives with this cruise (food), but the overall experience was nothing less than outstanding. To get the negatives out of the way at the beginning -- a great deal of the food was served lukewarm. The themed lunches (Mexican, Asian, Italian, etc.) were disappointing. The option of burgers and beer on the aft deck was the best option for a decent meal. The evening menu was varied, but not necessarily appealing. The noise of the dining room, coupled with engine noise, made it very difficult to hold conversations at the tables. On a more serious note, there were many people who complained of illness on board that they ascribed to the food. I, and about 8 others of whom I heard, became ill after the final dinner served at the Quito Marriott. In contrast, the bar service and the refreshments provided at the end of each excursion were at the same outstanding level as the rest of the ship's service. With the above, you would think that there would be a lot of unhappiness, but my lasting impression of each day was seeing almost a hundred guests smiling when they returned from each excursion. Regardless of the company, every conversation was filled with superlatives about the sights, the nature guides, and the ship's staff. Guests talked of taking thousands of photographs and of the difficulty of editing them down to a presentable number. Every mammal, bird, reptile, insect, plant, or flower described in the trip brochures were sought out and found by the naturalists leading the groups. The applause for the staff at the final evening's presentation was magnificent, sustained, and fully earned. One unexpected item was the aft deck presentation on astronomy by the ship's social director who had an expert knowledge of the planets, stars, and constellations visible to us. The evening briefings for the next day's excursion options were informative and honestly presented as to the opportunities and mobility requirements, as were the parameters presented for participation in the deep water snorkling outings. There was an opportunity provided to upgrade seating on the charter flight to a 2x2 arrangement in "business class" which added to the comfort of the trip and the chance to do some aerial sight-seeing. The pre- and post-cruise activities in and around Quito were interesting and efficiently handled. The exercise room was small and sparsely equipped, but there was very little time available to make us of it given the timing of daily activities. The after dinner activities in the lounge were predictable ship functions (karaoke, trivia, etc.) and did little to interrupt the primary interest of those in attendance in bar service. In summary, if you are expecting top level dining, you will be disappointed. If you don't take Imodium, you might be more than disappointed. However, these relatively minor aspects should do nothing to diminish the truly unique experiences offered by the Galapagos or the delight of being spoiled by the ship's staff, and elevated by the other passengers' contagious enjoyment. Even with the food rating, it is still an absolute given that my overall evaluation of this trip is a "5". Read Less
14 Helpful Votes
Sail Date: December 2016
The Xpedition is a small comfortable ship that promotes guest interaction because of its small size and layout. There are several outside areas and one inside lounge where daily briefings are held. The lounge is the only place on the ship ... Read More
The Xpedition is a small comfortable ship that promotes guest interaction because of its small size and layout. There are several outside areas and one inside lounge where daily briefings are held. The lounge is the only place on the ship with internet but during our week on board we were only able to access internet a couple of days, most of the time it was down. Getting around the ship is quick and easy. We did not have any rough seas. Everyone dressed very casual so don't even think of bringing dressy clothes- think cool,comfortable and sun proof. The dining room is very nice and tables seat 4-8 so you will find yourself sitting with different people at each meal and getting to know many of your fellow travelers. The food is good but not as high quality or as varied as the large Celebrity ships. The only alternate venue is the outdoor grill that served dinner four times -the same menu, and lunch most days. Our cabin on deck 3 was comfortable and had adequate storage. The bed is tight against the wall on one side so very inconvenient to get in and out. We had it converted to two twins so we had a space of about 6 inches in between beds to allow the inside person access. The beds were comfortable if a little narrow. There is a fridge in cabin with complimentary water and soft drinks. There is also a safe. The window lets in lots of light. I do not think a balcony is worth the extra money on this cruise as you can be on deck in minutes and I didn't miss it at all. Prior to taking this trip we had heard rave reviews from so many people - many named the Galapagos as their best cruise ever! I did enjoy the trip but after a few days began to find the activities somewhat repetitive. The wildlife is interesting especially the giant tortoises and the naturalists were very knowledgeable. The scenery is beautiful in a stark kind of way. The sun is hot and I would avoid the hottest months of February and March. Each day there was an AM and PM off ship included activity with transportation by zodiac. The trips were very organized and there was never a problem getting the excursion you wanted. A lot of the snorkeling trips were categorized as advanced because of deep water and currents. There did not seem to be any scuba diving. The on shore walks included a long or short option and there was an accurate description of difficulty. Expect to spend quite a bit of time in the zodiacs getting to and from each activity. The Marriott hotel in Quito was beautiful and I am glad we arrived early to rest a day before the full day tour of Quito. The chartered flight to the ship was nice and included lunch both ways. I recommend this trip if Galapagos is on your to do list but personally I feel there are many more interesting places to visit. Read Less
3 Helpful Votes
Sail Date: November 2016
This is a two-part review. First the good part. Well, not so good for me but favorable to the Celebrity Xpedition. On the second day of the cruise, I went to the ship's doctor (Dr. Marsha) and found that I had appendicitis. Although ... Read More
This is a two-part review. First the good part. Well, not so good for me but favorable to the Celebrity Xpedition. On the second day of the cruise, I went to the ship's doctor (Dr. Marsha) and found that I had appendicitis. Although this wiped out the rest of the cruise for my wife and me, I have to praise the staff of the Xpedition. This ship is perhaps the only one in the Galapagos that is large enough to have a ship's doctor, so I would recommend it for that reason if nothing else. Dr. Marsha made the correct diagnosis, and Floriana, the Hotel Manager and other staff members arranged to have me quickly on a speedboat to Santa Cruz, the nearest island with a hospital. I chose to have my surgery there, in the public hospital, rather than risk the wait to get to Quito for a larger hospital. The hospital was quite basic, but Celebrity provided a staff person (wonderful Tatiana) to be with me all day and another, poor Hugo, who got the job of sleeping on the couch to be available to help me to the toilet at night. By luck, the Xpedition stopped at Santa Cruz at the end of the voyage, and I was able to get back on the ship and return home. So I give the highest praise to the staff of the Xpeditiion for the care they provided for me. The second part of my comment is perhaps small but quite annoying. My wife and I booked this trip after two previous cruises on Celebrity. We traveled with another couple and booked connecting rooms on the Xpedition. The rooms we booked were shown on their Web page and the brochure we received as connecting. Our confirmation material clearly stated that the rooms we booked were connecting. They were not. We discussed this with Floriana, the Hotel Manager, and he was quite professional in hearing our concern. He referred us to the company office for follow-up. A couple of weeks later, Ricky from Celebrity called me (on my wife's phone) and left a message. I called him back, but he was off that day. He never called me back. The other couple, however, did get a letter from Ricky saying how much Celebrity values its return customers and wishes to please them; however, there would be no compensation for their error. This seems to be very bad business practice. Instead of losing four loyal customers, they could have offered at least a gesture -- 10% off on a future cruise maybe. Any gesture would have been nice. So the Xpedition is a wonderful ship (without connecting rooms) with a wonderful staff. The company obviously doesn't coordinate between marketing and the reality of the layout of the ship. And they don't mind losing customers. Read Less
Celebrity Xpedition Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.3
Entertainment 3.0 3.6
Public Rooms 3.0 4.5
Fitness Recreation 3.0 3.8
Family 1.0 3.8
Shore Excursion 5.0 4.9
Enrichment 4.0 4.7
Service 4.0 4.9
Value For Money 3.0 4.6
Rates 5.0 4.5

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