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37 Costa Magica Cruise Reviews

Cat. 06 Oceanview Room/Number 1275 Costa Magica March 2007 Married couple with two small kids ( 2 1/2 and 5). Embarkation was a breeze. It took literally about 10 minutes to get through the line and get processed, and on board. The ... Read More
Cat. 06 Oceanview Room/Number 1275 Costa Magica March 2007 Married couple with two small kids ( 2 1/2 and 5). Embarkation was a breeze. It took literally about 10 minutes to get through the line and get processed, and on board. The ship has two main dining rooms: Smeralda and Portofino. We ate in Smeralda, it was beautiful and the wait staff was outstanding. They do an Italian Night where the waiters sing and dance, it was a lot of fun. The food was not great for the typical cruise ship food, I have had much better on Holland and Celebrity. It was mediocre and the portions were small. Stay away from steak, even filet of mignon was substandard. Outback has better steaks by far than this cruise ship! Bellaggio Buffet-On the 9th floor near the pool area. Well laid out for a buffet with many lines to go to. This buffet has a breakfast, lunch, dinner, and pizza until 1AM as well as afternoon tea at 4PM every day. The food is a lot of Italian dishes, salads, breads, and desserts. Not bad for a buffet. Grill-The grill near the pool is typical American Food...grilled hot dogs, hamburgers, turkey burgers, fries, salad, etc. There is also an ice cream stand at both the grill and buffet areas. Children's Club-I have two complaints about this club, first when I booked my cruise through COSTA directly they told me my 2 1/2 year-old could attend as long as she was potty trained. That is A HUGE LIE..they check birth certificates and did not allow my 2 1/2 year-old to attend the entire week. We booked our cruise on the premise that she could attend camp with her older sister. Secondly, after looking at the calendar of events for kids for my older child most of the activities were boring compared to other cruises. They played memory games, had a colorful aquarium day, danced, but it wasn't as well thought out or organized. Wasn't the typical PJ Parties, cake decorating, pizza making, costume parties that you find on the other ships...the spirit of the kids club just wasn't as vibrant and energetic. I would not recommend this ship for couples with YOUNG KIDS! Casino-The Casino was nice for the 5 minutes I was winning on a slot machine, I had my kids with me because I could not drop my younger one off at camp, and I was told no kids in the casino. That was a huge bummer, but what doesn't make sense is no kids in the casino but you have to go through the casino to get to the arcade. Entertainment-Dance lessons were a lot of fun (Cha, cha we did this one) and they offered belly dancing and salsa. They offered cooking classes which I did not attend, and they had a pizza tossing contest for adults that looked amusing. The theatre entertainment is definitely worth missing, it was horrible. It is like going to a Disney Show with generic characters, it was just awful. I could barley sit through one of the shows. Stateroom-large, good for a family, one double bed with a set of bunk beds. Nice bathroom, corian countertop, separate shower, vanity area with blow dryer, and ample closet space. We were in an oceanview room on the first floor. Immaculate! Disembarkation-Piece of cake...this was very easy and smooth compared to other ships. This cruise would not be one of my favorites, I have been on Norwegian, Holland America, Royal Caribbean, and Celebrity before trying Costa and I would say Costa is at the bottom of my list as far as cruises are concerned with Norwegian and Holland being at the top of my list. Read Less
Sail Date March 2007
Embarkation was smooth due to having Priority status by being in a Suite. The Suite was great. Roomy, great service, lots of closets and the bathroom even had a jacuzzi tub. Personnel on the ship were very nice and extremely helpful. The ... Read More
Embarkation was smooth due to having Priority status by being in a Suite. The Suite was great. Roomy, great service, lots of closets and the bathroom even had a jacuzzi tub. Personnel on the ship were very nice and extremely helpful. The food left much to be desired. The variety was lacking and the quality of some items was very poor to not edible. The Club Vicenza was not good at all. Service was outstanding, music for dancing was great, but the T-bone steaks were covered with tenderizer, could not be cut due to grissle, and basically were not edible. Breads were hard and dry. Deserts lacked moistness and variety was not good. Many items were oversalted in the kitchen. Entertainment was only self-contained. No comedians or musicians were brought in to entertain. Second seating shows were before dinner, really interfered with "get ready" time. There were an abundance of kids on board (12-18 years old) who were unsupervised and allowed to make passengers life miserable. Most of the passengers were foreign, with only a few Americans on board. Smoking was very prevalent among the European passengers and it was allowed to interfere with No Smoking areas. Deck chairs were placed against each other and body odor wafting over the deck was rampant. Ports of call included San Juan, PR; St Thomas, USVI; La Ramona, Dominican Republic and Grand Turm, Turks and Caicos. The ports were nice except for La Ramona, which caused many passengers to return to the ship early due to extreme poverty and being besieged by beggars and vendors. We spent much time in our room as most of the passengers did not desire to speak English and/or associate with the few Americans on board. Read Less
Sail Date March 2007
Take a Costa cruise, but expect a Carnival experience. Carnival decorated ship, Carnival lack of hospitality, Carnival food, Carnival rules and so on. Our anticipated holiday cruise started poorly and ended the same way. At the departing ... Read More
Take a Costa cruise, but expect a Carnival experience. Carnival decorated ship, Carnival lack of hospitality, Carnival food, Carnival rules and so on. Our anticipated holiday cruise started poorly and ended the same way. At the departing terminal, our baggage was collected and a tip was asked for, even though signs were posted that tips were not necessary, the handlers are paid well by the cruise lines and the labor were union members. While we were inside being processed, our luggage was outside being heavily rained upon leaving our clothing wet and soggy when we received it much later that evening. The ship is a tacky tribute to decorating gone wild. Our cabin was nice with a veranda, but all the public areas were overrun with children of all ages but in common, all were undisciplined, mostly foreign, and rude to the other passengers. We ate mostly in the dining room we were assigned to, and I can state the noise from the staff clanging dishes and silverware was most of the time deafening. Children in the casinos should be banned, but they were participating as observers at all hours. Children were allowed at the "Adults only" pool and hot tub, yet they had three other pools to attend. Phooey!!! Destinations were visited for only part of the days, so we never spent the evening hours in port. To me this means the cruise line was so cheap, not wanting to spend the money for port fees overnight. I had arranged activities in each port, only to be rushed to make it back to the ship before it sailed. Without any notice, the itinerary was changed at The Dominican Republic from Casa de Campo, where I had plans for the day, to an island with little or no access to the mainland, ruining my plans. When I asked the service desk staff to e-mail the folks with whom I had arrangements, they refused rudely. There was nothing pleasant about the cruise and My wife and I have cruised for years (she on her 23rd, I on my 18th), so we are not novices. We have been aboard Celebrity, NCL, Oceania, Cunard, Crystal, Windstar and some I may have forgotten. All of the have been fun, relaxing and totally fine. This Costa was the worst. One more thing: Costa allows smoking almost everywhere on the ship, including pool areas, casino, buffets, and all public rooms. Cabin service was fine, and the entertainment repetitious. I urge future cruisers to research your potential cruise with care, especially at holiday times to avoid kids and the noise they generate. Know before you go. Read Less
Sail Date December 2006
Costa Magica offers inexpensive cruises and bargain prices. As a veteran cruiser (35), we hope that first time cruisers do not get turned off to this mode of travel sailing Costa as their introductory experience. The food in the dining ... Read More
Costa Magica offers inexpensive cruises and bargain prices. As a veteran cruiser (35), we hope that first time cruisers do not get turned off to this mode of travel sailing Costa as their introductory experience. The food in the dining room is adequate but the service is uninspired at best. The breakfast buffet upstairs is satisfactory but the luncheon and dinner buffets are beyond terrible. Thank goodness for pizza. The speciality restaurant is beautiful and the service and food are better than in the dining room but that is hardly a ringing endorsement. The rooms are fine except the beds are almost too hard to use and the blankets should have been thrown away a long time ago. The beds and bedding need an emergency intervention. The room stewards are wonderful. Our room was very large as was the verandah. The ports and tours are fine as was embarkation and disembarkation. The entertainment was good. The ship is lovely and very clean. The captain was approachable and very friendly but seemed always to be responding to complaints about the beds. The cruise staff was typically exuberant and were able to hide their dislike of Americans better than the staff at the Information desk. Smoking is excessive since Europeans smoke a lot. Costa does not understand, nor do they wish to, their American customers. The "ugly American" concept seems to be ingrained in most all of the European staff; deserved or not. I do not want to discuss the politics of that but it is blatantly obvious that they do not like having us as guests. I hope people will try another Cruise Line if Costa was their first foray into cruising; even Carnival is better. Try Royal Caribbean or Princess, Celebrity, Norwegian or Holland America. Cruising is wonderful - Costa decidedly is not!!!!! Read Less
Sail Date December 2006
We booked "back to back cruises" sailing both the Eastern and Western Caribbean. This was our first (and last) time on Costa and our 33rd cruise. Our room (minisuite) was spacious with a large balcony and plenty of storage. ... Read More
We booked "back to back cruises" sailing both the Eastern and Western Caribbean. This was our first (and last) time on Costa and our 33rd cruise. Our room (minisuite) was spacious with a large balcony and plenty of storage. However, the beds and pillows were the hardest and most uncomfortable we have ever encountered. Our Room Steward was sympathetic as this is a common complaint and found us an additional mattress but it was no better. Our bed had a blue blanket that was so worn it should have been discarded long ago; the requested replacement was no better. Our Room Steward was extraordinarily helpful and friendly but, alas, the rest of the staff were lackadaisical and uninterested. The European staff definitely did not like Americans, even as paying customers. The ship was immaculately clean (on a par with Crystal and Radisson) and most guests found it to be very beautiful. A common complaint was navigating the ship since many decks did not extend through the ship. The pool and the gym was clean and all the amenities were well cared for. The food was adequate and room service was prompt; cold food and hot food were served at appropriate temperatures. Service is the dining room was uninspired on both weeks of our cruise. The first week we were seated with only guests from the largest suites and their complaints garnered some improvement. The second week we were seated with guests in a variety of accommodations so the service was very bad. The luncheon buffet is far better than the dinner buffet. We visited the "pay" dining room twice because this was a free benefit to suite guests. It is very lovely and the entertainment in that room was top drawer. The food was beautifully served but was ordinary. The servers tried hard and did a better job than the wait staff in the dining rooms. Unfortunately, almost all of the staff had attitudes that may have been inspired by the fact that tips were automatically placed on the bill and few guests tipped additionally. Therefore the wait staff did not extend themselves. The entertainment was good. The shore excursions were done well. This is a very crowded ship where, it seems, smoking is encouraged so smokers would like the Costa Magica. Non-smokers like us were less than thrilled. Ours was a "back to back" cruise and that seemed to confuse the staff at the desk who were basically unfriendly and decidedly unhelpful. If you like Carnival, you may like Costa but Princess, Holland America, RC and Celebrity and other "step above" cruise line fans will not be happy on Costa. Americans and Europeans may have different standards but Costa does not understand, cater to or appeal to even like their American customers. The cost of a Costa cruise is relatively inexpensive so one could say that value is received for money spent. However, the staff and crew need remedial training in courtesy and customer service. However, the Captain was visible and approachable throughout both cruises but was bombasted constantly by irate customers to which he responded with good humor. Read Less
Sail Date December 2006
Costa Magica was a beautiful ship and is always kept very clean. Our cabin stewart was one of the best we have had on any of our 15 cruises. Cabins: spacious balcony cabin and well appointed. The washrooms were large and had a great ... Read More
Costa Magica was a beautiful ship and is always kept very clean. Our cabin stewart was one of the best we have had on any of our 15 cruises. Cabins: spacious balcony cabin and well appointed. The washrooms were large and had a great shower. Beds were a little hard for our comfort but not a great problem. Noise level was kept to a minimum. Ship: Very clean but always seemed to be busy. Some large ships make you feel like there are fewer people on board but this one didn't. There were mainly Europeans on board(mostly Italian) and a sense of personal space was not evident during the week. Getting onboard was quite a long process, about an hour in a long Q. If you have a suite, you get a much smaller line. Disembarkation for us was very fast(about 15 minutes wait). Itinerary: Was excellent. Jamaica and Caymans were the usual. Roatan and Belize City were interesting. Took a private tour in Roatan with Bodden Tours for the day($50 for 6 hours split with another couple) and the beaches were very nice. Belize had a very long tender(looked like 5 miles plus and rough on very small local tenders). If you stray outside the little gated shopping area, make sure you are on a guided tour...poverty is very high and so is the crime rate! Kids Club: The worst we have encountered(compared to: NCL, Princess, Carnival, RCL). Not open long at all(ie.9-12am then 4-5pm then 9-11pm). Mainly watching TV and eating in the buffet. People were friendly but it seemed to open when it was convenient to them. Dining: The worst we have encountered. Food was tasteless most of the time, not a great variety and cold or hard(ie. pancakes made three hours ago). Buffet only open for a short time(7:30-10am, 12-2:30pm, 7:30-9:30pm). We always had to watch our watches to make sure we didn't miss lunch, and when we got there you had to search for a table as it was packed. Dinner was early or late. We had asked for a small table and got seated with a family of 4 at a table for 8. Overall: Would not cruise with Costa anymore. We would rather "settle" for Carnival than Costa(Prefer Princess or NCL overall). Read Less
Sail Date December 2006
My husband and I, along with two of our friends, sailed on the CostaMagica in March. First let me say, what a beautiful ship. When we boarded, it was a pleasant surprise. The rooms were not ready so we were asked to go to the theater to ... Read More
My husband and I, along with two of our friends, sailed on the CostaMagica in March. First let me say, what a beautiful ship. When we boarded, it was a pleasant surprise. The rooms were not ready so we were asked to go to the theater to sign up with our credit cards for a sea pass. Within an hour we were told we could go to our rooms. After a long day of flying, and standing in lines, I couldn't wait to see the room and freshen up. Woe!! Our cabin was on the second floor from bottom and the minute we exited the elevator and turned the corner we were hit with the most pungent smell of sewage or something very close to it. It was asphyxiating. And you guessed it, it was coming from the service room right across from our room. We went into the room, which by the way, was a pleasant surprise. We opted for a not-so-fancy room because we wouldn't use a veranda, so this was fine. We did have a large window with unobstructed view of the magnificent ocean. To make a long story short, we spent the next two nights and three days, that's right, calling the guest services number, but to no avail. We complained and complained; we told them no one should have to live like this. They said they'd look into it, but no one ever got back to us. When we made port in San Juan, we ran into the Cruise director; (first and last time). I told him how unhappy we were and how the smell was causing us to be sick. I said, that after three days of having it, I'd had enough and nothing could be done about it, then they should tell us, because I would opt to fly home right then and there rather than deal with it another day. He said he'd look into and get back to us, but of course, we never heard from him. Everyone walking down that corridor was holding their noses and remarking, "Glad our room is isn't here!". Imagine, all this time, and no remedy. Our cruise should have been a fun time. You don't realize how many times during the day and night you have to go back to your cabin, until you come to a situation like this one. Let me tell you, it's a lot!! I would not recommend this cruise to anyone. It leaves something to be desired. They have a long way to go to "making their passengers comfortable". The food is European style; so they tell us. Frankly, the quality was poor. We missed out on a lot of nice activities, because they weren't put in the daily publication. Organization is not one of their qualities. We had a wonderful wait staff who truly tried to grant our every wish. Our cabin steward was right on the ball, too. The young kids working with the cruise director had a lot of energy. Wouldn't know about the director himself, since we never saw him in action. The casino was very small, but suited our needs; We even played in some tournaments there. The hot tubs on the pool deck should have been called the tepid tubs; A tub for disease spreading germs. Never once did the temp in hot tubs go above luke warm. Also, beware of Catalina Island. JELLYFISH; they sting, your blood pressure goes up and you need to go to the Medic station, which is right there. They warn you about them in the daily pamphlet. My question was, if they know they're there, why bring you there? There is nothing else on the island but the beach and a few huts with merchants selling their wares. It's very hot! You end up either going in the water, or taking the tender back to the ship; We went back to the ship! In closing, it seems that from everyone we talked to on board, those with U.S. Passports were the ones who were mostly unhappy with the food and the cruise itself. There are so many wonderful cruises out there. Don't settle. We wrote to Costa, but to date, have had no reply. I like a company who backs their product, don't you? You certainly aren't going to like every single thing on a cruise ship, however, this was a murphy's law; what could go wrong, did. And frankly, I believe they owe us at least an explanation and apology for the unhealthy air we had to breathe for almost three whole days. That's the LEAST they could do If you decide to sail Costa anyhow, I wish you the best. Don't say I didn't want you. Bon Voyage. Read Less
Sail Date March 2006
My new wife and I, yes, this was our Honeymoon vacation of what was supposed to be a grand ship with lots of Mediter. flare and fancy. The Ship of dreams, or so we thought.... Oh yeah it was a dream, it was a NIGHTMARE! First to shed some ... Read More
My new wife and I, yes, this was our Honeymoon vacation of what was supposed to be a grand ship with lots of Mediter. flare and fancy. The Ship of dreams, or so we thought.... Oh yeah it was a dream, it was a NIGHTMARE! First to shed some perspective, I am 28, (attorney) my wife, Tara (nurse), is 27, and we both have cruised numerous times before on various lines and generally enjoy cruising. We selected Magica basically because of the newness of the ship and the size, expecting lots of space and functioning mechanics without breakdowns, etc.... We could not have been more wrong - cramped spaces and low end A/C system!!!!! Seriously, my wife, who is a stubborn, strong willed, "tough" girl was in tears by day three begging the staff to get us tickets to fly home and get off of this horror! First of all, boarding on Monday the 26th was a complete disorganized mess, with RUDE Costa employees yelling at everyone to get in line, make circles, then reversing the lines, then reversing them again, while they let the Italians, Hispanics, French, and German passengers sneak in line, push people, shove people, kids kicking and hitting other passengers, etc and said nothing. My first complaint was the four hour line getting into embark. process. It was awful. No one knew what was going on. We finally got on the ship after 4:00, starved, and found nothing but hot dogs and horrible cheeseburgers, and I will say now, the one variety of pizza on this ITALIAN based ship was cheese, and ONLY cheese, all the time cheese pizza and dry foccacia (pizza dough cooked with a couple spices). No pizza bar, no pasta bar, no toppings, no nothing. Tasteless sandwiches, fatty, salty proscuitto ham cold cuts everywhere, and nasty tea and juice "cocktail" sugar saturated drink substances. We decided after realizing there wasn't any real buffet of any kind offered after this long line of hell to skip it and wait for the nighttime dining experience. We headed to our Honeymoon cabin - room # 1007 as Costa had told us they had no balcony rooms when we booked but would try to get us in a room we would like. HA HA HA HA HA HA HA HA!!!!! Room 1007 is one of the smallest on board, a handicap room --- why ----- I have no idea as neither us are handicapped or requested one..... Oh, by the way, room 1007 is not air conditioned. We knew by dinner the A/C was going to be a problem as neither of us could breathe in the room and it was dead stale air coming through the vent. We called and reported it, let's call it request #1. OH, did I mention, by dining time, (2nd seating), 9:00 the Magica had yet to pull out of Lauderdale, as they apparently were waiting on one passenger. So the cruise for the rest of the week was delayed- getting us to Puerto Rico extremely late (after dark) on Tuesday for a mere four hour port of call in San Juan. Dinner on night one allowed us to experience the only real highlight of our cruise, our dining buddies, Pete and Alison from Chicago. What a totally cool couple. The one thing Costa nailed was hooking us all up as we were the same age and personalities, etc..... So much fun! - So kudos on that one Costa - we have made new friends that will be lifelong I am sure- they got engaged onboard and we got to be part of it, truly touching and romantic! Great people - and from Chicago USA!!!! Dining in the dining room was an overall decent experience, but probably more from the pre dinner booze and good conversation with our new friends. Pete and I often commented that no matter the variety of meat we were offered, it all tasted the same and joked that it came from the same hunk of whatever it was that we called "mystery meat" - one day pork, one day veal, the next day lobster (all the same flavor and texture, just different shape and color). ;o) The food on a scale of one to ten in the dining room would be a 5 at best on its best night, and probably more like a 3 or 4 on most nights. Dessert choices were awful, as I opted for the sorbet every night and it was the most watered down, over sweetened sorbet I have ever had. Service was ok, we liked our waiter and his assistant, but overall the major complaint with Costa was the lack of customer SERVICE and special attention to its guests. After dinner we found a note that the A/C was as good as it would get, so I called again. They sent a guy up that told me to turn off all the lights in the cabin and it might be cooler, so forget any reading or planning for the next day, enjoy your dark - hot cabin, honeymooners! aka, the SWEAT BOX! We didn't sleep very well on the hard as rock beds, the mattresses seriously, no lie, are less than 2 inches think and on metal frames. Horrible, I talked to several guests that slept on the decks as the pool chairs were much more comfortable than the beds. My wife's neck was so sore the first three days she felt as if she had been rear-ended by a bus. My TMJ in my jaw has been bothering me since night one on these Hard Huge over firm pillows and hard as stone beds. Accommodations in the cabin SUCKED to say the least. No shampoo, conditioner, funny things left by the porters each day to keep you amused as we've found on other lines.... We did get a plate of dates and figs for Italian good luck on New Years eve and that was it! Just yumyumeroo! NOT, I won't even tell you what my wife and Alison said those figs looked like! We continued to complain and ask to switch cabins for 3 days when finally in St. Thomas someone did not get back on the ship and they offered us a DOWNGRADE to a smaller cabin, and, no lie, suggested that one of us should stay in one cabin, and they would let us keep 1007 for the other so we would have more space and maybe be more cooler. Nice idea, Costa, you actually thought you were doing two Honeymooners a FAVOR by offering them to stay on separate ends of the ship. I blame a lot of that on the LANGUAGE barrier- no one speaks english on this Lauderdale based cruise!!!!! Wake up calls on the phone are in Italian and you can't understand it to program it! Then they want you off on a few ports by 8 AM! I continued to try and explain to these Italian speaking people that this was unacceptable, and was told to go back to my cabin and "you're welcome". NOT a single freebie or comp offered, no chocolate on pillow, no "congrats" or a free bottle (or even a glass) of cheap champagne, which every other cruise would have provided. Not a single ounce of attention that it was our honeymoon. and it was explained and on our reservations, I read it on their computer myself. Captains night offered low budget champagne and an orange juice concocted "whiskey sour". whateva! ICK! The shows are ok, the highlight is the last night on board you have toga night. Everyone is supplied a bed sheet and a crown to wear to the dining room and then attend Roman night to "judge" the talent show of passengers on board. That was the best part of the entertainment all week - and they were amateurs - just passengers on board- but they were really very good! NO comedians all week, just the same dancers - ok, I'll admit it, the dancers are pretty good looking, but that is about the only thing I can say good about the shows. The low end Carnival last year we did had MUCH better entertainment and a nice variety. My wife was so pissed the night of the Newlywed Game as we had hoped to participate then at the last minute MAX, the cruise director decided to pick couple that had been married like 50 years! Yeah MAX why call it the NEWLYWED GAME! ??? again no special attention to the newlyweds on board... and we talked to a couple others that felt slighted the same way. The only place we really enjoyed was the piano bar - the bartender in their - Richard from the Philippines - and pianist, Lucky, from South Africa had real customer service skills. They were fun, got to know the four of us, and we all loved it up there. The only two nice staff on the ship were Richard and Lucky. The cruise director, MAxxxxxxxxxxxxxxxx!, has a head the size of all of Europe and is very stuck on himself. He basically loves himself so much he speaks all the time, oh and you get him on 5 of the 7 channels giving different talks on the TV all week along if its not enough seeing him all night every night. ( on day 6 they are still running his welcome speech on channel 8) While on that subject, the TV selection is ABC / NBC / and a dozen foreign channels. And for an 8.95 fee you too can see "Meet the Fockers" which has been on DVD for a year! Only reason we wanted to watch the boob tube was to relax because the pool decks FORGET ABOUT IT! There were so many rude Europeans on this ship that took up all the space, smoking, talking VERY loudly, letting their kids go crazy....... It was a panic attack every time you went to a main deck as there was nowhere to walk, everyone was pushy and shovy, would cut you off getting on elevators, getting in line to get off the ship, buffet lines, etc..... This cruise line clearly does not like nor cater to the Americans, the crew and staff was not friendly except the two mentioned above. All seem VERY unhappy to be onboard, no smiles, no going out of their way to take care of you. THAT is my main beef, I say again, LACK OF ANY KIND OF CUSTOMER SERVICE, send the Disney Corp. in for a 10 day makeover - this cruise sucked. We paid a premium since it was New Years, very little New Years eve activity, the 11 year olds ran the disco every night, drinking, smoking, no one saying a thing! Hell, they were playing slots and the casino games at the tables with me all week as well. You feel like a third or fourth rate citizen on this ship as an American. Everyone talks in code even if they can speak English - they purposely don't to leave you out and feel like you are in a tower of babbling tongues. The ports of call: San Juan, St. Thomas, Catalina Island/Casa De Campo- Dominican Republic, and Nassau were very short stops, two of them being after dark (San Juan & Casa de Campo). We enjoyed the shore excursions we did - they were nighttime activities, and they were nice. Not quite sure how they offered it, but many opted to Kayak in the dark in San Juan. and then by midnight we were back on the ship for more SWEAT BOX. There was nowhere to relax on this ship. NO WHERE, we wanted to get off and not get back on when we were in port. To sum it up - RUDE people, bad food, lackluster entertainment, big bookoo bucks at this time of year, MEGA bookoo bucks on bar bill and extras, hell they take the tips from you at 8.95 a day per person and take away your ability to tip who you really want! So you end up spending even more on tips -- all said and done, this was over a 6K trip for a week, and we didn't even have an outside cabin. Costa comped us nothing for our troubles with no A/C and the split room on opposite ends of the ship from each other they wanted us to spend our honeymoon in rooms across the ship from each other!!!!! I still can't get over not even one free drink for this s&*t! I must say I will NEVER cruise COSTA again and this week of hell makes me not want to cruise at all again for fear this nightmare could happen again. I'd rather take my money, go to Hawaii, get a NICE suite, with space, and relax and take my time - and eat at 5 * dining and know I am getting a filet or a piece of prime rib when they say it is! Now, we are home, thank God, and back with some space to move, no shovy LOUD smoky Euros (and smelly - deodorant would have gone a LONG way for a lot of these folks on board!) and the A/C in Florida working well. I am off to my nice comfortable bed for the first time is 8 nights and can't wait to flip on the DirecTV -- Trust me people, if you can get out now- DO - DON'T DO THIS ONE!!!!!!!!!!! IT'S SO NOT WORTH IT. Pretty ship, nothing more can I say positive other than Richard the bartender and Lucky the pianist and our new friends Pete and Alison! I would grade this a C- / D overall experience and that is being VERY generous---- Costa - oh yeah, it'll cost ya! Horrible experience. Feel free to email me for more questions / thoughts / slams on this ship :o) mcrumpton@swfla.rr.com Read Less
Sail Date December 2005
Overall: Thumbs down, our first unsatisfactory cruise in many years. We like Costa because it is the least expensive way to see Europe, Asia, and Africa in a week to ten days. Costa's galaxy of itineraries feature a new country ... Read More
Overall: Thumbs down, our first unsatisfactory cruise in many years. We like Costa because it is the least expensive way to see Europe, Asia, and Africa in a week to ten days. Costa's galaxy of itineraries feature a new country virtually every morning, with exotic destinations like Egypt, Tunisia, and Libya. As soon as Israel gets a little safer, we are sure Costa will be the first to regularly schedule port calls. The Magica is Costa's newest ship and one of their largest. With beautiful styling everywhere, from the public rooms to the hallways, the ship is jammed with art without being garish. You'll be playing hide and seek with the Esmerelda main dining room (sometimes even following the signs won't help you find it) and the ship's small public passageways create traffic jams of pushy passengers. We did not want to believe the legions of cruise reviewers who criticized the Magica's food. It just can't be that bad, we thought. Wrong. The Magica's food was the worst we've ever had at sea. Bland, tasteless dishes and truly awful coffee. Because of it, we won't be taking a planned trip on the Magica in the spring. Poor food quality, however, doesn't stop hordes people from mobbing Deck 9's buffets, taking every single seat. It's shoulder to shoulder, so plan on escaping to Deck 10 to find open seating. Service, on the other hand, is quite good -- in five languages. Costa has mastered serving the Euro market. Sure, some of the evening shows are super lame, but then again it's pretty hard to find entertainment to simultaneously satisfy English, French, Italian, German, and Spanish tastes. Strangely, shows featuring opera, mime, and fashion generally knock the socks off of any comedian, singers, or dancers. Small Changes -- While shore excursions have been bookable through cabin TV for some time, now you can book excursions and even entire cruises through special kiosks on Deck 3. -- Room service now costs 2 Euro except for the conventional continental breakfast. There are now a variety of breakfast pay-options, from a few Euro on up to 59 Euro for the true breakfast gourmet. Given other food, though, I'd be skeptical of getting your money's worth. -- The waterslide is an open tube and limited to children. This is good news, because closed tubes can cause injuries to adults (I was hurt on one of Carnival's ships in a closed tube, as have others). Embarkation Civitavecchia is the port for Rome, about an hour outside the city. Its embarkation area consists of a few large tents. Departing from our usual taxi strategy, we used Costa's transfers from the Rome Airport. Transfers are $60 roundtrip per person, A taxi costs $200 roundtrip at a minimum. Be sure to check with Costa as to availability of transfers. At Rome's international Airport, there may be only one scheduled Costa bus a day. Ports Savona in Italy is a typical mid-sized Italian town but unremarkable. A large market at the Piazza del Populo, a few castles, a few large churches. Barcelona is a grand European city with much to see in a mere six hours in port. Palma in Majorca is home to the jetsetting Eurochic (plus Michael Douglas). The Caves of Drach in outlying Porto Christo are lovely but not worth four hours of bus riding to see. Take the Valldemosa tour instead. In Tunis, try the trip to Carthage if you are into history. You will be surprised how modern the country is. In Malta, the jeep trip is long but covers all the fabulous scenery around the island and views of neighboring Gozo. Palermo, much like Savona. Good Deals -- Buy 13 liters of mineral or sparkling water for 23 Euro, much cheaper than sodas and better for you. The 44 Euro soda card is a value too if you just gotta have Cokes or Diet Cokes. This card also gets virgin drinks, shakes, specialty coffee drinks, and fruit drinks. The Magica moves to the Americas the last few days of November, so catching the last Med run gives you cool weather and a lack of tourists in the ports. Sales are 75% off on Med-branded clothing before they relocate to Florida or Brazil for the winter. -- To increase bar revenue, Costa used to take shore bought alcohol and hold it until the end of the voyage. Similarly, they take and hold alcohol purchased onboard. Costa is testing a new and much more common sense policy on the Magica -- buy all you want ashore or on board and bring it directly to your cabin. Costa has realized that old policy annoyed passengers and cost too much for screening, holding, and moving all that booze multiple times. Not So Good Deals -- The spa is expensive and offered very few discounts during the week. No wireless internet anywhere on board, and no free wireless in port. The Internet cafe is still quite high at 30 Euros per hour and runs at barely 56K over satellite. Pay wireless is available only in Malta, but it's high speed and cheap. The casino has no conventional poker tables. I guess the world's Texas Hold'em craze evidently has not reached the Italians. -- There are unusually long lines to get on the ship in port. Costa cut back on security and there is often just one guy to process hundreds of returning passengers. This route is not a good choice for the first time cruiser, who should do Costa's 7-day Venice to Istanbul run or an 11-day trip featuring Athens, Cairo, Turkey, and a few spectacular Greek islands. For the Magica, we suggest that Costa drops the ports of Palermo and Savona in favor of Monaco, Nice, Cadaques, or Sete. Hello to Jan and Bob, and shop 'til you drop Celia and Jimmy! To see all our reviews, see www.georgesmart.com/travel. Happy cruising, George and Eleanor Durham, North Carolina Read Less
Sail Date November 2005
Much to my disappointment I chose this cruise with Costa because it was the only cruise that fit into our date shortly after our wedding day. I had never sailed with this company before and boy I wished I had known and not have traveled ... Read More
Much to my disappointment I chose this cruise with Costa because it was the only cruise that fit into our date shortly after our wedding day. I had never sailed with this company before and boy I wished I had known and not have traveled sight unseen or rather palate.I think that I am a seasoned traveler with enough travels to Europe that have lead me to explore over 20 different countries. I have been able to see this with a combination of land travel and cruise travel which include being on over 20 different cruises. These ships include Royal Caribbean, Princess, Oceania, Orient, and NCL. For the good: Costa Magica the ship was in very good condition and the staff was very nice and helpful. Our room which was a suite had lovely appointments, a great balcony, and a jet tub! They didn't skimp on any of the details. Embarkation was interesting in a good way. People boarded each day at every port, and the same as for leaving, this I had never experienced. This made the process of boarding wonderful, no lines or hassles! No one complaining that the cruise had to end.Now what you are wanting to read....the food was just terrible! My husband and I tried to make each meal work. We sampled different things, and everything was overcooked! To the point where one couldn't eat it. The soup was watered down. I mean really bland and thin. I was so disappointed and embarrased as this was my husband's first cruise and my 23rd!!! I was always raving about food on the ships. So, what did we do? There wasn't any room service like I was accustomed to on the other ships. I think there was a limited breakfast menu. We ate at the pizza shop each night. I will have to tell you that the pizza and the salads were very very good! But, don't you think that is sad to be on your honeymoon, after paying $6,000.00 to be eating pizza each night? The pizza area was very romantic, and we made the best of it. The ice-cream was in the same area and that wasn't even working right. My husband ate it anyway because we were so hungry!One day we went to Malta. My husband and I ate lunch there. The island's fish, don't recall the name, is heavenly! For that night's dinner, the dining staff said that there was a change in the menu and that they were serving Mahi-Mahi. Hmmm....where did they get that?  Well, it was the same fish that is from Malta. It wasn't cooked well at all, overdone!  Mahi-Mahi and the Maltese fish are entirely different. Interesting........So to sum it up, I would not recommend this ship if you are hungry or if you want pizza each night after trying the dinning room's meal.My saving grace is that we stayed in Rome for 4 nights after the 7 day cruise and we dined with the locals and enjoyed ourselves on the local fare.( can you imagine, we even had pizza for lunch one day!) We weren't asking for much, just some edible food.Great ship for the decor and staff, don't expect any good food.The exception is if I guess you happen to take this ship and it's in a different location. I have read that the food is very good. Our travel agent highly recommended this ship, but she was on a Carribean cruise. Read Less
Sail Date October 2005
This was only our second cruise. The first was on Royal Caribbean-Voyager of the Seas. The embarkation was slow and it required establishing your credit card information after. (Instead of getting it done at the same time.) The cabin was ... Read More
This was only our second cruise. The first was on Royal Caribbean-Voyager of the Seas. The embarkation was slow and it required establishing your credit card information after. (Instead of getting it done at the same time.) The cabin was too hot for our comfort. Nothing was done after reporting this to the cabin attendant. The ship's configuration was such that you must pass thru their deck which contained most of their shops and the casino. Great for marketing: inconvenient for travelers. The food was mediocre at best. The service desk informed me that getting an early dining slot was about impossible-even though I informed them of my medical issues. The staff, however, was well trained and helpful. The entertainment was also not great. The shore excursions were chaotic, at best, as was the disembarkation. The ship was very well maintained. We heard many frequent travelers who reported that they would never sail on this cruise line again. We had to agree. We were disappointed or just spoiled by our sailing on the Voyager of the Seas who reported that they would never sail on this cruise line again. We had to agree. We were disappointed or just spoiled by our sailing on the Voyager of the Seas. Read Less
Sail Date April 2005
Having cruised on 43 previous cruises these are my impressions of the Magica. Carnival Conquest ship. Poor embarkation requiring passengers to wait in another long line to register credit cards. Ship felt crowded with lines and clogged ... Read More
Having cruised on 43 previous cruises these are my impressions of the Magica. Carnival Conquest ship. Poor embarkation requiring passengers to wait in another long line to register credit cards. Ship felt crowded with lines and clogged hallways. Gaming tables often full, which is inconvenient for passengers and lost revenue for ship. Have been on other sister ships (Liberty, Glory, and Valor) did not have same problem. Open seating lunch we waited 40 minutes for our first course. Found lunches to be better at upstairs buffet. Dinner service was good but food quality was poor to average with soups being the highlight of dinner. I find it hard to comprehend how this ship's dining cuisine is accepted in Europe. Experienced excellent service in the wine bar with Piano and Violin entertainment. Gym has great workout machines and never had a problem waiting. We were only in Bermuda 24 hours, since this is the reason most passengers book this cruise I would suggest a longer stay in Hamilton and a shorter or elimination of Nassau. Debarkation offered no early walk off for passengers who carry own luggage. We did not leave parking lot until 11:00 am. We probably would only cruise Costa again if price was low and itinerary outstanding. Read Less
Sail Date April 2000
Costa Magica Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 3.1
Entertainment 4.0 3.2
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.2
Enrichment 1.0 2.7
Service 4.0 3.7
Value For Money 4.0 3.2
Rates 3.0 3.9

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