4 Helpful Votes
Sail Date: February 2019
Took the 5 day cruise on the Valor with my brothers and their wives. We have been on many other ships and this was the first that was rusted, very limited live entertainment, deserts were only cake and ice cream only and steak and lobsters ... Read More
Took the 5 day cruise on the Valor with my brothers and their wives. We have been on many other ships and this was the first that was rusted, very limited live entertainment, deserts were only cake and ice cream only and steak and lobsters were $20 extra.(we have always had free lobster 1 night on other ships). The carpeting in the "suite" was very stained and I had to have them fix the balcony door so it would close properly. Shopping area was basically 2 stores and very high prices. (We were given $50 gift certificates to the store and spa and they would not pay 50% of the cheapest item which was a $125 message. There were some $10 items sold in the hallway kiosks that looked pretty nice. I was not given my promised $50/person onboard credits even though it is printed on the ticket and the free drink card I won at the casino was almost worthless as it took an average of 30 minutes for the ONE waiter to get to the table or machines and the card would not work at a bar. Slot payouts were extremely low with 5 ea 7's only paying $80 on a $1 machine. The only bright spot was the service, in that our stateroom attendant and dining room waiter (Nilson) were very good. We didn't take the excursions this time but Progresso is a new village inside a shipping port with about 20 vendors that were branches of the ones in Cozumel. We did not have children but there were a lot of them on the ship even during school days. Although we are regular cruise veterans, we would not consider the Valor. Read Less
Sail Date: October 2018
Cons: Disastrous disembarkment Slow service at sandwich and coffee bars Buffet room personnel struggled with English Smoky casino Spa certificates expired before last day at sea Over cooked fish in dining room Dated ... Read More
Cons: Disastrous disembarkment Slow service at sandwich and coffee bars Buffet room personnel struggled with English Smoky casino Spa certificates expired before last day at sea Over cooked fish in dining room Dated cabins in need of refurbish Constant coercion to upgrade/upcharge Erroneous charges on Sail card that were not corrected Did I say disastrous disembarkment? Pros: Pizza bar Rock show Medical personnel Fresh fruit Omelet station Clean room Cabin steward Members in our party purchased the drink package and it did not start until day two of the cruise. That was one of a number of issues that seemed stingy and cut rate. Needless to say, I will not be taking another Carnival cruise. However, the cruise arranged excursion to passion island was very nice. Other than the seaweed, which is an act of nature and out of the control of the cruise line, the beach was perfect. Pick this sailing at your own risk. Read Less
2 Helpful Votes
Sail Date: October 2018
We had an issue with the cleanliness of both rooms. The balcony had vomit from the previous guest. We had underwear from a previous guest left in the bathroom. My sister brought her own personal towels & hung them on the rack. Per ... Read More
We had an issue with the cleanliness of both rooms. The balcony had vomit from the previous guest. We had underwear from a previous guest left in the bathroom. My sister brought her own personal towels & hung them on the rack. Per their rules if they are left on the rack they won’t take them. Well they took her personal towels and the Manager did not mention replacing them. The Bartenders at the Red Frog Bar on the Lido deck were rude and the drinks they made tasted horrible. I even observed them making fun of guest. The waitstaff in the Lincoln Dining Room were so slow and forgetful that we stopped eating breakfast their. This wasn’t my 1st cruise but it was some of my family members 1st cruise. We had 3 cabins and were celebrating 3 Birthdays. I will never cruise on the Valor again and I’m skeptical about another Carnival Cruise at this point. Read Less
6 Helpful Votes
Sail Date: August 2018
This is our third cruise in 10 years. Each time has been a downgrade from the time before. It seems the price has gone up including gratuity on everything, but the experience is not worth the 3k we spent for 4 days. I was expecting to ... Read More
This is our third cruise in 10 years. Each time has been a downgrade from the time before. It seems the price has gone up including gratuity on everything, but the experience is not worth the 3k we spent for 4 days. I was expecting to have mediocre food, I was expecting cheesy out dated entertainment, I knew there were going to be a ton of women dripping wet with their bikinis on in the dining room even when the sign says you need to have clothes on, I was even expecting to hear the same music as we heard on our first trip 10 years ago. My expectations were on point there. What I wasnt expecting was it be a free for all, do whatever you want any where ever you feel. Yes, it's a vacation and you're supposed to let loose but I think carnival needs to step up security and lay down some obvious rules. I can't tell you how many people had their own radios blaring- as if there's not music piping in every speaker already. Yes, even on the "serenity" deck I couldn't get away from someone's Cardi B on loop on their phone. Everytime I stepped on our balcony I could smell someone smoking pot, and several times on the smoking decks. The gym, casino and pub had kids running around in it. The nice dining area- I'm not talking lido buffet- had half dressed people walking around like they own the place. I even saw a guy walking around with a bottle of Chivas bouncing up and down drinking it from the bottle like he was on the street. I do believe in having a good time and getting a little wild on the lido, or perhaps the casino or dance club, but you gotta know how to tone it down some. It was really embarrassing. One more thing that had nothing to do with the guests. The lido pool area is more or less where the party happens so they are mainly full of adults. I couldn't let my kids swim in those pools because everyone was plastered. I'm cool with that, but there wasnt a place designated for kids to swim yet, I believe there was a hot tub on the serenity deck, and the pool in the back is adult only also. Perhaps the pool next to the slide should be kids only, just to allow them one spot to swim with out getting drinks splashed on on their heads. On a positive note, our room steward was awesome as usual, the staff in the fun shops and camp ocean were friendly, the cruise director and his lady assistants were peppy and entertaining. My favorite part of the trip was our time in Cozumel, but we weren't anywhere near a single cruiser the entire time. We went off on our own and did our own thing. I think the next time we're getting a craving for Mexico, we're are just going to fly there. I'm sure it will save us a few grand and we won't be around the ghettoness. Read Less
3 Helpful Votes
Sail Date: July 2018
We had several issues while on this cruise. We sailed with several other family members so we had a total of 15 people traveling with us. All of us purchased the Faster to the Fun package and scheduled early check ins. The process through ... Read More
We had several issues while on this cruise. We sailed with several other family members so we had a total of 15 people traveling with us. All of us purchased the Faster to the Fun package and scheduled early check ins. The process through the check in lanes was very rushed ( I understand the reason for this ) but once we were on board they looked at our tickets and said our rooms would not be ready until the afternoon. We tried to explain to staff that we had paid so that our rooms would be ready when we boarded, they did not want to listen. so we went to the Lido deck with all of our luggage ( we didn't check any because our rooms were suppose to be ready). We finally decided to just go and find our rooms, they let us put our luggage in but it was not ready to occupy. That should have been the first clue. Through the online site I ordered small gifts to be sent to each room, of the others in our party, with a personal greeting. The gifts were delivered but the greetings were so inconspicuous that nobody realized who they were from or that something special for them. In my room I found a letter stating that some of the gifts were no longer available and that I could go to the gift shop and get a refund for less then what I had paid for the items. I had to wait 2 days before I was finally able to find the right person who was able to correct this error. The online ship info advertises a breakfast with Dr. Seuss, but unlike other activities there was not way to book in advance. I figured that this would be a daily activity. Nope, was I wrong. I tried to ask staff about the breakfast but nobody gave any specifics, until the 3rd day on board. Then we were told that the breakfast only occurs on the last cruise day and that it was already completely booked. The online info also advertises Build a Bear Workshops, but they do not say that it is a one time activity done on the last cruise day. When we finally got settled into our room we went looking for a Build a Bear store that did not exist, the kids were very disappointed. The info on the Progreso stop should be more accurate and let people know how dirty the town is, how unsafe it feels and that the locals will not leave you alone for 5 minutes before asking for money. Don't go to Progreso, ride the bus or taxi to the next town or take an excursion. Carnival should say this is an excursion only stop. There were other issues such as poor food quality and timing issues, but those were just so over shadowed by these other things. This was our first Carnival cruise and the first cruise for our family of 5 (others in our group had cruised before). I can say with all certainty that I will never sail on another Carnival ship again, I felt very much like a piece of livestock. People pay good, hard earned money for these vacations, I expected to be wowed. The sad thing is that Carnival knows that for every disappointed customer there are hundreds of others who don't care and accept what they get. There were also a few staff members who really went the extra mile and that's sad too because there were so many others who didn't. Read Less
1 Helpful Vote
Sail Date: June 2018
This was our first Carnival cruise and will probably be our last....not quite our cup of tea. This was our 12th cruise in total....almost all on Princess. We were on this cruise because our son got married on the ship while still in port ... Read More
This was our first Carnival cruise and will probably be our last....not quite our cup of tea. This was our 12th cruise in total....almost all on Princess. We were on this cruise because our son got married on the ship while still in port at Galveston. That was the best part. From there...not so great. Since we were a wedding party, we got to be the first on board. After all the wedding events, we went to our cabin which was OK. Inside, aft on 7th deck. We've had inside cabins before and this was a typical cabin. Only big difference was the shower is bigger than Princess and I think less closet space than princess...otherwise pretty much same. Our room steward didn't make his presence known until about 7:30 that night. And only to ask us if we wanted room clean in morning or evening....what? Only once a day????? On princess, they are continuously cleaning and restocking our room several times a day and at night turn down service with chocolate on the pillow....here you are lucky if you get clean towels each day. No ice in frig...nothing. We had to call "Jose" several times because tv remote was not working AT ALL. He finally replaced it after 2nd day. At Muster drill we were hustled outside deck 4 in the sauna known as galveston (95+ with 100% humidity) where we had to stand cheek to cheek for 15 minutes before they began safety drill. At least we didn't have to lug the life-vest with us. I had to take a shower before dressing for dinner. We had our luggage quickly, probably because we boarded so early. We were seated with our new family members at 3 large tables. Our waitstaff were outstanding and quite willing to bring us anything we asked for. Due to us celebrating our son's wedding, my husband and I had gone to Scarlett's Steakhouse for early dinner which was sooooo fantastic. Glad we ate there, but did go to our assigned late dining just to be with the family. From what we saw of the others food, glad we ate earlier. By the time dinner was over, we were exhausted and went straight to bed.....well, that was the plan. About midnight we were awaken with VERY loud talking in the halls. We kept thinking....they will go on their way....NOPE....this went on til 2 am, when I pulled out the old trusty ear plugs....turned TV to picture of front of ship with music. Turned the volume so I could no longer hear them, then finally went to sleep. Nest morning about 9 we were awaken with VERY loud conversation in the room next to ours (I think different people). We decided to get up and go eat breakfast. Since we were new to Carnival, we went to buffet.....MISTAKE...it was so packed, you could not find a seat, and lines were so long. No thank you. I grabbed some coffee and told my DH, lets try dinning room. They had Sea day brunch til 11 am. What a difference...quiet, not many people in there. Got a fantastic table for 2 and had a very pleasant breakfast. Food was excellent. Whey do they all cram into the buffet????? After looking at the activities, which were nil and none, we decided to explore the ship a bit. Then went to our not cleaned room. Fell asleep and awoke about 12:30 and decided to check out Guys Burgers....they are fantastic...highly recommend them. Great fries too. Took food back to our room, because yet again....no place to sit. Took another nap and walked around a bit. Went to our late dinner. It was good. Liked trying foods I'd never had before. There was a show in Ivanho "American Rock" which we enjoyed. Hardly anyone was there...not what we are use to. Again, around midnight, the ruckus began. Out came ear plugs, TV and got pretty good rest til 4 am when neighbors started up again......ugh. Next day was Cozumel. We were back on board by 1. Went to lido and got Guys burgers again. Buffet didn't look that good to us. Went back to room and crashed til dinner. Ate and went to bed with earplugs and TV on. Again, around 2 am Ruckus and neighbors....UGH! Walls must have no sound proofing. This happened last night of cruise also, at 2 am and 4 am. Don't these people sleep??? Last sea day they didn't tell us anything about disembarkation til after 10:30 am where you had to go search the ship for the small display of luggage tags and watch the TV later on in the day which gave you vague directions on what to do with luggage and tags and when we would disembark...basically, put your checked luggage out before you go to bed. Be out of cabin at 8:30 am and go anywhere BUT 3rd deck and wait to be called...huh???? Apparently most Carnival cruisers carry their own luggage off, few check theirs off. We managed to be on our way to the car by 10:30 am...surprisingly. We are looking at Royal Caribbean for our next adventure. Read Less
2 Helpful Votes
Sail Date: June 2018
This was our first cruise... and it will almost definitely be our last! I felt like part of a herd of cattle, being ran here and there. It was hot and miserable for the embarkation and debarkation and meetings. There wasn't enough ... Read More
This was our first cruise... and it will almost definitely be our last! I felt like part of a herd of cattle, being ran here and there. It was hot and miserable for the embarkation and debarkation and meetings. There wasn't enough entertainment on board to keep you busy in between excursions. The beds were rock hard and kept separating. The pools were so tiny and crowded. The crew was not all that helpful and there was definitely a language barrier. How can they help if they don't understand what you need? Our steward kept forgetting things in our room. They need more information when you're booking to help you choose a room, activities, etc. and a more detailed map on how to get where you need to be. Some floors don't go all the way though. It was very disconcerting. I was very disappointed. I was so looking forward to our very first cruise and this one ruined it for me. Also, the excursion crew flat out lied to me to get me to purchase an excursion. I was pissed! Read Less
Sail Date: May 2018
This was my families 8th Carnival cruise. First time on Valor Room attendant didn't clean the room to good. He only fixed the bed and took out the trash, didn't vacuum the whole time. We only asked for the room to be cleaned ... Read More
This was my families 8th Carnival cruise. First time on Valor Room attendant didn't clean the room to good. He only fixed the bed and took out the trash, didn't vacuum the whole time. We only asked for the room to be cleaned once instead of twice and he didn't do a good job at all. We might have seen him in the hallway 3 times total.They confiscated our fan at embarkation and didn't even tell us. The room attendant said he would check on it the first night but never did. According to carnivals policy a fan is allowed in your state room if used with caution. We asked the cruise director about it so he introduced to a supervisor of the hotel. He said fans are not allowed, so i showed him carnivals website where it says they are allowed . He acted like it wasn't carnivals site so I had to prove it to him. Finally he said he would check with security and get us one brought to the room that belonged to carnival while he found out why it was taken from us before boarding. Well of course the fan never showed up and of course he never got back with us. On the last morning I went to guest service to pick up my fan and asked (guest service member) for his name and she wouldn't give it me. She said she would take a statement but wouldn't give me his name. The seafood counter in back closed early, sometimes they would stand in the back and tell you it was open but wouldn't ever come to the front to take your order.The basketball court closed every day at 5pm and that was what he does most. Other Carnival ships basketball was available untill 1130p. The buffet was the same thrown together food from the day before. We ate guys burgers mostly but it closed early also. They didn't have the Las Vegas the shows every night. One night they just sat on bar stools and sang country songs.One female security guard that was on the check in gang way after the port stop was very rude to my 13 year old daughter. Then the lie they tell you that if you carry your own bags off the boat is faster was so far off. It took 3 hours for them to call our floor. They called 5 floors of guest that checked their luggage off before us. They wont let you stay in the room so it looked like a homeless bridge under pass with 3000 guest sitting in closed bars , hallways , in the casino with all their luggage. Read Less
Sail Date: May 2018
The ship is american hero theme in decor but there are non american references to the idea of valor as well. I don't know where Scarlett Ohara fits in valor. The exterior public exteriors are art deco a throwback to classical cruise ... Read More
The ship is american hero theme in decor but there are non american references to the idea of valor as well. I don't know where Scarlett Ohara fits in valor. The exterior public exteriors are art deco a throwback to classical cruise ships. There are movies every night on Lido deck. Bingo is ridiculous $5,$20,$30 per game. You can drop almost $100 per session and there are 2 a day. I stayed away from the casino on deck 5. There are a multitude of raffles held to get you to buy things but very few winners. Spa was free to sauna and steam and a quiet cool place to read. The "discount spa services" are a setup for a timeshare presentation of high dollar beauty treatments. Playbill revue shows were entertaining as were comedians. There are children everywhere crying in the room next door, at the pools, in the dining room and at adult venues after 10pm having meltdowns even though they offer after hours childrens programs. The best food is in the dining room. I had your time dining; so I could eat at different times. I find eating early avoids the loud rowdy drinkers. Avoid the pizza at all cost the only time I felt ill was after the pizza. The burgers and tacos are good but only available 12pm to 6pm. Read Less
3 Helpful Votes
Sail Date: March 2018
Let me start by saying I have done 4 Carnival cruises and never had a bad experience until now; our last Carnival was 3 years ago. Cabin- we had Deck 7 interior, mirror on wall was smashed needed repair. Toilets did not flush ... Read More
Let me start by saying I have done 4 Carnival cruises and never had a bad experience until now; our last Carnival was 3 years ago. Cabin- we had Deck 7 interior, mirror on wall was smashed needed repair. Toilets did not flush frequently. Bed was comfortable and room steward good. Lido Deck Buffet- SOS daily, never a change. Steak House, served my husband a New York Strip with a bunch of grizzle, bad! Dining room- nice but slow Guys Burger- high point and best food boat. Embark and Debark easy and fast Casino- although I won, I was betting over $8 a spin and return on many machines was zero. Gym- adequate for a trip Shows- great! Karaoke- if you like Rap for karaoke, be my guest. Also lady running show clearly put people she liked up a number of times while others could not sing. Winston’s-best find, a little too late, we found this on our last night. Guests- about as rude as I have ever been around. Now understand wanting to bring your kids, but if you have never taught them manners, leave them home! Adults- it’s called a buffet, but folks were piling like 20 pieces of bacon to the point the cooks are rationing it, it was gluttony. I met a few foreigners and it was embarrassing we as Americans can act to rude and disrespectful. I don’t want to sound like a big gripe sessions, but I wanted people to be aware that although Carnival is clearly not the top cruise line or most expensive, it can clean up its act when mirrors and windows are smashed, and they run out of coffee in the latte bar on day 3! It’s a mess! Read Less
Carnival Valor Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 3.5 0.0
Enrichment 2.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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