464 Royal Caribbean Jewel of the Seas Cruise Reviews

We have cruised on a few ships and I did prefer this smaller ship,yes it's old but was clean and kept well. I liked that I could find a sunbed in a quiet location . Solarium was a nice place to relax. Safari club was my bar of ... Read More
We have cruised on a few ships and I did prefer this smaller ship,yes it's old but was clean and kept well. I liked that I could find a sunbed in a quiet location . Solarium was a nice place to relax. Safari club was my bar of choice lots of room and great seats in the stern. Entertainment was just ok apart from a juggler on last night who was excellent. MDR had no issues we were on my time dining and made sure had the same table each night never waited more than 10 minutes . Food was usual RCI quality. Windjammer it was great to eat outside food was good quality but needs to be hotter,there is no bar just a small area to get drinks, not much table service as I have seen on other RCI ships. Embarkation was very efficient and was on ship by 10am Disembarkation was good and if flying with Emirates you can give your luggage to them in cruise terminal and you don't see it till you land in your home airport. Ports we missed Khasab and muscat due to coronavirus but where refunded taxes and given refund on a days cruising. I would sail on the JOS again as I liked the smaller ship. Read Less
Sail Date February 2020
We chose this cruise because of the interesting stops and the fact that the weather in the middle-east is much better than elsewhere, at this time of year. It also offered good value for money, as Emirates flights from the UK were ... Read More
We chose this cruise because of the interesting stops and the fact that the weather in the middle-east is much better than elsewhere, at this time of year. It also offered good value for money, as Emirates flights from the UK were included. Due to the coronavirus, we were told that RC had decided not to stop at either of the two ports in Oman, due to its proximity (and open borders) with Iran. Not sure I believe this, more likely that Oman didn't want the cruise passengers disembarking and potentially spreading the virus?? As a result we had an extra day at sea and on that day the buffet was completely covered and staff (with gloves) were serving guests which was chaotic and led to very long queues. I can understand from an infection control standpoint why there were doing this, but as it was only for one day, it seemed to me to be a pointless exercise. Enjoyed Abu Dhabi where we did a city tour combined with a visit to the Grande Mosque which was definitely the highlight of our cruise. Just be aware that ladies need long sleeves and trousers to visit the mosque, as well as a headscarf. Doha was added into our itinerary instead of Oman, and with free shuttles, guests could wander around the harbour, souk and museums, without doing an organised tour. The entertainment on board was pretty good, we particularly enjoyed the Jersey Boys. Embarkation was very busy as all the guests who had flown via Emirates arrived at the cruise terminal at the same time, so long queues after an overnight flight, meant that some guests were a bit fraught. Disembarkation, was very smooth by comparison. Overall, a relaxing and enjoyable trip and although slightly overshadowed with coronavirus worries, I would recommend. Read Less
Sail Date February 2020
We had been to Dubai and Emirates the previous year and this time combined it with a stay at The Atlantis Hotel on The Palm...amazing...we usually cruise with P&O but they had decided not to do that route so we booked with ... Read More
We had been to Dubai and Emirates the previous year and this time combined it with a stay at The Atlantis Hotel on The Palm...amazing...we usually cruise with P&O but they had decided not to do that route so we booked with RC...fantastic....balcony cabin was a little tight...no need for the settee.. just could have been arranged a little different without it... bathroom clean and spacious... the ONE thing we really missed was a kettle... but hey we managed.Clean sheets and a tidy room every day... what more do we need. Second sitting dining was great. Staff were just brilliant...we were on a table of 10 and just the 2 young men to look after us... they were brilliant... food was fabulous....lobster tail one evening! The shows were very professional and one in particular was the best i have seen. We missed docking at Sir Bani Yas Island and that was disappointing.. we went the year previous and knew how fab it was... but others that hadn't been were sad but could not be helped.... as mother nature rules the seas. All told this was a great cruise and we thoroughly enjoyed it... Thank You Read Less
Sail Date February 2020
We chose this cruise for the itinerary as we had never been to the gulf area before. We first flew to Delhi to see our family there, then flew to Dubai for 5 days prior to cruising which was an eye opener. We were amazed by the ... Read More
We chose this cruise for the itinerary as we had never been to the gulf area before. We first flew to Delhi to see our family there, then flew to Dubai for 5 days prior to cruising which was an eye opener. We were amazed by the architecture. It’s very modern, clean and stunning. The ship was clean, needed a spot of paint here and there but overall was in good condition. We were with friends and had my time dining and easily got a table for 4 at a set time in the MDR. The food was fine really. We had special requests for Indian food not on the daily menu which they accommodated for that night or the next night. The service in the MDR was awesome. We were treated very well. The service overall was amazing. Our cabin attendant kept our room spotless and promptly answered our calls. Henri in future cruises went out of his way to optimize the future cruise we booked while on board. Embarkation was notable for precautions taken due to the Corona virus outbreak which in retrospect especially given how this has since spread was needed. We self disembarked which was a breeze. My only issue was the loudness of the band in the atrium which made speaking to personnel by the service desk adjacent to that area rather difficult. We did only one ship excursion and that was in Sir Bani Yas. Though I usually say ships excursions are overpriced this one for what we received was reasonable. Unfortunately our stop in Bahrain was canceled due to what I think was security concerns which was too bad as our traveling companions had family there. We ended up staying overnight in Abu Dhabi so we got a chance to see more of this emirate. The production shows put on by the RC entertainers were quite good! Read Less
Sail Date February 2020
Embarkation - for us was very smooth as our private transfer from the Empire Palace Hotel in Rome was booked for 12 midday meaning we arrived after the boarding rush and were dropped off right beside the ship. The port is very large and we ... Read More
Embarkation - for us was very smooth as our private transfer from the Empire Palace Hotel in Rome was booked for 12 midday meaning we arrived after the boarding rush and were dropped off right beside the ship. The port is very large and we on our drive through we saw many passengers who were dropped off at the Port entrance toting luggage for at least 1km to board the ship. The trip to the Port at Civitavecchia was 79km, so glad our trip package included all private transfers as the distance from the airport to our hotel was 31km, but seemed longer. Cabin - our cabin was on deck 8 ocean view balcony, 1D. Furnishings were a bit tired however, it was clean & comfortable with ample drawer & hanging space. On arrival our fridge(which we were informed was really just a chiller) was not cold and our in-cupboard safe would not lock. We reported this to our cabin steward when she soon arrived for introductions and after we returned to the cabin a couple of hours later, both had been fixed with no further problems. The shower has dispenser for hair & body wash which was a nice touch, so I didn't need to use the items I packed. There was also a small extender clothes line in the shower recess. Dining - Didn't disappoint! We prebooked Tides on deck 5 for my time dining. The menu was extensive and the portions were the largest I have ever experienced on any other cruise. The service was excellent and although the staff were always super busy, they were always very friendly & made time for a chat & a joke. We also used the Windjammer (buffet) for breakfast, lunch & some dinners and we were very impressed with the quality and variety of the dishes every day. We were also pleasantly surprised by the layout of the buffet servery stations. They were arranged in such a way that we could walk right around the station, eliminating ques. This was our first cruise with Royal Caribbean, so we had not seen this arrangement of servery stations before, but do hope other cruise lines adopt it as well. Also the Windjammer dining area was huge having the inside and outside areas, meaning there was no problem finding a seat. Service - Over all, we were impressed with the service we received around the ship. On day three (a sea day), although I was obsessive about the hand washing & sanitizing routine, I still managed to catch something that vigorously disagreed with me. After been bedridden all day, I eventually visited the on board medical center that evening. The doctor on duty was very thorough taking information of what and where I'd eaten prior to boarding and since boarding. I received appropriate medication and a bland diet leaflet and was asked not to leave my cabin until the nurse released. I was also informed that I would not be charged for the consultation or medication and, as I was seconded to my cabin, I would receive complimentary room service. The next morning, I received a phone call from the service desk offering a full refund for my excursion that day as well as complimentary access to the paid movies on the television. I was overwhelmed and appreciative of the exceptional service I received. I was released from my cabin at 6.30pm on day four. Entertainment - The theater was a let down for us. There seemed to be a lot of comedians & jugglers and not so many choreographed shows. However, the shows we did see were lively with colorful costumes accomplished performers. Absolutely loved the Celine Deon tribute show. The designated Cinema was a bit of a let down. We managed to see a couple of movies, however we just couldn't get seats in any of the allotted time slots for one particular movie even though we arrived 45 minutes prior to the allotted time, due to the small size of the cinema, and people holding seats of others despite regular notifications around the ship that the holding of seats IS NOT ALLOWED. Very disappointing! The cinema was also freezing cold, so we needed to take warm jackets. Excursions - We had pre booked all our excursions with the cruise line, and we would thoroughly recommend this to anyone. If I had not done this, I would not have received my excursion refund, also, we were delayed by at least one hour docking in Dubai, but all excursions booked were honored. The meeting place for most of the excursions was in the Coral Theater. We arrived at the allocated time on our ticket and were given numbered stickers for our respective tours and were directed to the corresponding numbered seats to wait for our tour call. This process was very well organised and with minimal waiting times whether the ship was docked or if we tendered in to shore. All of our excursions were well organised with very knowledgeable tour guides. We received detailed information and reliable transportation to and from the ship at all times. GYM - We didn't bother visiting the gym preferring to do the walking track and swim. The Ship - Although certain areas of the ship were looking tired and dated, overall it was very clean. Our only criticism is that the glass ( there is a lot of it around- the floor to ceiling windows in restaurants and balcony's) was very streaked and not pleasant to look through. We had little to no sea spray during our trip, it was very calm and glassed out a lot of the time. The window obviously were not cleaned after the last cruise. We have noticed on past cruises, that this is something that the crew are always on top of and if the weather is not so good, as soon as there is some calm weather they're right onto the window cleaning. Disembarkation - We were scheduled to dock in Dubai at 2pm however, due to another ship being docked in our space we were delayed by about 1.5 hour. Then delayed by a further hour receiving the return of our passports and the face to face with Dubai Customs. This resulted in our being and hour & a half late for our Dune Dinner Safari excursion. None of this was the fault of Royal Caribbean, and they worked tirelessly to move us off the ship as soon as possible. We still did our excursion, just a little disappointed that we lost daylight and it was dusk by the time we reached the dunes. The rest of the night went very well and back to the ship by 9pm. Hotels - In Rome we stayed 2 days at the Empire Palace Hotel before boarding our cruise. The hotel inside was typical of Rome's history with pillars, historical painted ceilings and dark timber. The reception staff were very helpful with maps & directions and we had complimentary breakfasts. The hotel was very central and walking distance for cafes & coffees etc and some major attractions such as the Basilica Santa Maria Maggiore, Santa Maria della Vittoria Cathedral & the Trevi Fountain. WE had pre booked a Big Red Bus Hop on Hop off tour and thoroughly recommend this tour. As well as a great way to see and learn about the history of Rome, & we were given English speaking headsets for the continuous commentary. Included in the tickets were complimentary entry to tours at certain places of interest The tour company has tour guides who can take bookings and hand out brochures stationed at all of their stops. Well work it!! We also had a 2 day stop over in Dubai at the Four Points by Sheraton Down Town Dubai before flying home. This hotel was ultra modern and very spacious. Being somewhat exhausted after our journey, we elected to eat at the hotel bistro, and breakfasts were also included. On arrival at 10am, we were able to store our luggage and decided to use the hotel tour agent to book a Hop on Hop off bus city tour. Again we were not disappointed with the tour or the commentary and we again received complimentary entry vouchers to the Preferring to just sight see from the bus, we only got off once at the Dubai Mall and visited the Dubai Aquarium using our complimentary voucher. The aquarium was AMAZING with so many marine species we have ever seen in one place & we almost got lost in there it is so big. The following day we took a pre booked Bus tour to Abu Dharbi. It was interesting to see the difference between the two cities. Dubai, with more fancy skyscrapers than the whole of Australia has, and Abu Dhabi, still with some impressive skyscrapers, but focusing more on Trees, shrubs & gardens. Returned home after a 12 hour day and didn't even bother eating. All in all would absolutely, with out a doubt, recommend this trip. To see the places we visited was an awesome adventure. Read Less
Sail Date November 2019
We selected this cruise for the itinerary, The Holy Land. The first sailing day we had stormy weather. Lots of queasy passengers, very hard to walk around and several activities cancelled or rescheduled. This is one of the challenges of ... Read More
We selected this cruise for the itinerary, The Holy Land. The first sailing day we had stormy weather. Lots of queasy passengers, very hard to walk around and several activities cancelled or rescheduled. This is one of the challenges of sailing and -- it happens. The crew did a great job of communicating and making us as comfortable as possible given the circumstances. Because of the weather, our Sicily stop was changed to Crete. Personally, we didn't mind because we had never visited Crete. Our Ashdod port was changed to Haifa so we had an overnight stay in Haifa. We agreed, better to be safe. Unfortunately, it was a religious holiday and everyplace we visited on the Jerusalem and Bethlehem shore excursion was very, very crowded. Compounded by the longer transit time (1.5 hours) from Haifa versus Ashdod, it was not the experience we had anticipated. Nonetheless, we were able to quickly see religious sites that had enormous emotional and sentimental value to us. The Jewel is a little older, but well maintained. I have sailed on the Jewel before so I knew what to expect in terms of ship size and layout. It does not have zip lines, surfing, multi-deck slides, carousels, and neighborhoods. The Jewel is a good, mid-sized ship with some of the older ship style charm. We were in cabin 9256, which has a standard size cabin, but a larger balcony. The extended balcony has a nice AFT and Port view. There are passenger cabins above and below. It is very private and quiet. It would be nice to have a staircase towards the aft. Our aft cabin was quite a walk; on the bright side, we got exercise just going/coming to/from the cabin. The food ranged from okay to good; the dining room staff was very pleasant. We had Anytime Dining and our average wait for a table for two was approximately five minutes. The seatig wait time was consistent with a land based restaurant. The entertainment in the centrum area was quite good. It was usually a crowded area. We are in our late 60s and sailing in November allowed us to avoid too many children and teenagers. The children that were sailing were very well behaved. Our fellow passengers were primarily multi-generational families and couples. The shore excursions were as described, so no surprises there. We pre-ordered the excursions we wanted and used the ship excursions for most of our ports. The two exceptions were that we booked the Hop On Hop Off bus in Rhodes (small port city) and Athens (we had been there before and just wanted to get an overview). Yes, there were less expensive excursions available from private vendors...but the notion of being left at a port frightens me. We quickly learned, strenuous meant strenuous and made one or two adjustments to our selections after our first full day excursion. When we changed excursions, I wished the Shore Excursions Desk onboard would honor the 10-20% discounts we received for pre-ordering. Also, Easy Ephesus could spend a few minutes at the ruins for pictures and a lot less time hearing a carpet sales pitch. We had a great time. My overall suggestion for this itinerary would be to take the earlier sailing (there were only two offered in 2019), the weather would probably be better and you may avoid religious holidays. Read Less
Sail Date November 2019
We choose this cruise for the Europe destinations. Rome was great to see when we first got there, a little crowded, but were told it's worse in the summer months. The cruise terminal is a long ride, but we had a private transfer which ... Read More
We choose this cruise for the Europe destinations. Rome was great to see when we first got there, a little crowded, but were told it's worse in the summer months. The cruise terminal is a long ride, but we had a private transfer which made it nice. The embarkation seemed like we were in a third world country. Pop up tents and metal guard rails in a parking lot, but it went pretty smooth compared to the looks. We always select a jr suite for the spacious room and this one didn't disappoint. The first night however we found that our stateroom, (1078) was directly below the wind jammer which they start preparing at 3:30am, (every morning like clock work) and the carts running back and forth wake me up. So much for paying more for a suite. The cruise ship is a smaller one, so not as many options for sea days and after shore excursions. It was nice, but you can tell it's older and there was a sewer smell on the 10th floor for the entire cruise. Our cabin was great and outside of the noise that started at 3:30am every morning we had no issues. All the staff were great, (as always) and we never needed for anything. The food was as expected in the wind jammer, just luke warm, but this has been our experiences for all cruises. We ate at Tides dinning room one night and it was great. Chops Grill, was not any good on day 2, Rib eye steak was rubbery, but medium well and lobster was mushy. You can tell this food was pre cooked, then heated up and not what we expected for additional paid dinning. Giovannis was great on day 6 where I had the filet and my Wife had a seafood dish. We did not do much of the entertainment or shows outside of the movies in the cinema and on the pool deck. This cruise had very few kids/families so there weren't a lot of kids running around the pool deck, mostly adults, which was great. All staff were courteous and nice and always looking to help out. Ports and shore excursions. We did all our own shore excursions with our travel agent. Mykonos, Athens and Santorini Greece were all fabulous and as expected with the views and scenes just like the post cards. Our excursion in Athens was canceled upon our arrival, so we did the hop on hop off and spent almost the entire day at the Acropolis which is awesome. Malta was not so good. We paid for the Blue Grotto and Marsaxlokk tour, which come to find out is a fishing village and it's like a flea market that sells fish and souvenirs. They dropped us off for 1.5 hours and said to be back at the bus, then it started to rain. When we got to the Blue Grotto, it was closed, so all we could do was eat and get back on the bus. The stops in Sicilly, Naples and Rome were great and other than my Wife shopping and spending lot's of money, they were as advertised as well. Read Less
Sail Date October 2019
This was our 15th cruise on our 5th different cruise line (Celebrity, Carnival, NCL and Holland America). We’ve always liked Royal and went on this ship in February to the Caribbean and wanted to do a Mediterranean cruise. We flew ... Read More
This was our 15th cruise on our 5th different cruise line (Celebrity, Carnival, NCL and Holland America). We’ve always liked Royal and went on this ship in February to the Caribbean and wanted to do a Mediterranean cruise. We flew from Canada the week before the cruise and spent three days in Munich and then four days in Rome. Took the train to Civitivecchia the morning of the cruise and started walking to the pier with 8 other cruisers. When we couldn’t find out how to get there, we realized we had to get on a port shuttle bus to take us to the cruise shuttle buses to take us to the terminal Very confusing port with insufficient signage to tell people how to get to the ship. Embarkation – Once we got there, the embarkation was very quick and smooth. Food – the food was very good everywhere, especially in the Windjammer. We didn’t go to any specialty restaurants as I found the food in the buffet and the dining room was great and had lots of variety. Ship – the ship is really nice. I like the layout of the Radiance class and have been on Radiance, Brilliance and the Jewel. The adult solarium pool is very relaxing and the outdoor pool is nice too.. I got a coffee card and had a special coffee (latte, cappucino) almost every day. Ports – we liked all the ports but Malta and Santorini were our favourites. I hadn’t heard much about Valetta but it was beautiful, clean, picturesque. We did a Segway tour and it was a blast. Entertainment – we don’t usually go to the shows but I found the one or two that I went to were as good as any other ship. Summary – Overall, I found the cruise to be great in every way and the itinerary (especially Malta) was everything we hoped it would be! Read Less
Sail Date September 2019
Celebrating our 50th anniversary we cruised Jewel with a mix of people in their 70s, 40s and grandsons 10 and 15 years old. We liked the itinary and also the size of the ship. We donot like those big mega ships. Our balcony cabin was ... Read More
Celebrating our 50th anniversary we cruised Jewel with a mix of people in their 70s, 40s and grandsons 10 and 15 years old. We liked the itinary and also the size of the ship. We donot like those big mega ships. Our balcony cabin was nice, but some paint was needed on the outside. We knew the bathroom is rather small. The beds were very comfortable. Food in the Windjammer and in the Diningroom was very good. Enough choices on the menu. Our servers, Michelle from the Philipines and Keyshaw from Mauritius were excellent. Always friendly, interested in our taste and often they would bring some special food from the menu for us to taste. They worked very hard, but always enjoyed their work. Overall we found the music in the atrium as well as in some bars extreme and much too loud! Conversation was impossible. A reason to sometimes escape from a bar or the atrium. We took and paid for 8 people of our family as we celebrated our 50th anniversary. We were a little disappointed that we had to pay extra for a small anniversary cake and also not even a free (glass) of wine was offered for that occasion. . That would have been a nice thank you for us by RCCL. Our airline offered us a glass of champagne with a nice congratulations card, although it was a short inter Europe flight. Read Less
Sail Date August 2019
Our daughter was on a school trip to Italy, so we decided to meet up with her in Rome and take a family cruise to the Greek Isles. We choose Jewel of the Seas, because we like RCCL and sailed on the Radiance of the Seas previously ... Read More
Our daughter was on a school trip to Italy, so we decided to meet up with her in Rome and take a family cruise to the Greek Isles. We choose Jewel of the Seas, because we like RCCL and sailed on the Radiance of the Seas previously (Alaska). I will say that so far the Radiance Class ships are my favorite of the RCCL line (I have been on Independence of the Seas, Majesty of the Seas, and Empress of the Seas as well). The ship is beautiful. Lots to do while easy to navigate. While all the usual accolades for Royal apply (very good food, great Piano player in the Schooner Lounge, very good Production Shows, etc.), what stood out for me was two new activities that I enjoyed immensely. The first was a Mystery Puzzle game that was professionally produced to be similar to current Escape Room type games. It was not an escape room, but a team game, where each team received an envelope with many puzzles that led to solving the mystery. Like I said, it was professionally produced and really awesome. Not easy, but not extremely difficult either. Took about an hour and was loads of fun. The second was a Murder Mystery Dinner, where the production entertainment team put on a play during cocktails and hors d'oevres where two mob bosses were about to combine their territory. One gets murdered. We went into dinner in one of the speciality restaurants, where clues were given throughout the dinner. At the end, there was a drawing from those who solved it correctly, with the winner receiving a champagne basket. Again, lots of fun. The first was no additional charge, while the second had a charge associated (but did include a great dinner in the speciality restaurant, including champagne and wine). The addition of these types of activities will keep me coming back to RCCL. The only reason I did not give this cruise 5 stars was the Itinerary. The ship gets 5 stars. The Itinerary, only about 3.5. If you really want to visit the Greek Isles, then this is a great way to do it...but be prepared for a grueling itinerary. We had one day at sea, followed by 4 port days, and ending with a day at sea. In general, the Islands are beautiful, but very hot and very crowded. Long days of touring with crowds, heat, and lines...and 4 in a row was a little more than we could handle. 1. Santorini: Definitely the most picturesque...but get on an early tender. Dress very cool, wear a hat and sneakers. Be prepared to wait in a line for 1-2 hours to get the cable car up and another 1 1/2 - 2 hours to get back down at the end. Be prepared to walk on very uneven cobblestones. 2. Mykonos: Probably the easiest port and also very beautiful. Classic white buildings. Beautiful seascape vistas. Good history. Cool breezes and no lines :) 3. Athens: Our least favorite. Crowded city. Very hot. Walking up the Acropolis is the highlight (you gotta do it), but go early and be prepared for a very slippery climb up ancient slippery marble. 4. Katakolon: Too pooped to visit the sight of the ancient Olympic games...choose instead to taxi to a nice beach. Read Less
Sail Date July 2019
My wife and myself have just completed our second cruise with Royal Caribbean, This time on one of the smaller ships, it had good and bad points, The ship was very well run from the moment we arrived at Rome airport, RC staff took control ... Read More
My wife and myself have just completed our second cruise with Royal Caribbean, This time on one of the smaller ships, it had good and bad points, The ship was very well run from the moment we arrived at Rome airport, RC staff took control of everything , luggage was taken and delivered to our cabin, transfers were on time and embarkation was smooth. The ship has some lovely areas lots of dark wood and never felt crowded, however there were areas that were very tired looking ie the outside area of the windjammer, this did not stop us from enjoying the area and we would have breakfast every morning in the sun but it needs upgrading soon. We ate in the MDR each evening, the staff like all the staff on board were efficient and friendly remembered our names and found time to speak each evening but the food while plentiful was not of a high standard I got the impression RC do the bare minimum expected as they want you to pay for the premium restaurants. We took two RC excursions, the first was Panoramic Cartagena don't waste your money the only interesting part was the Roman theatre, and it turns out that was two minutes and in view of the ship. I would recommend the Flamenco show in Majorca we both enjoyed it very much. The other ports of call we did our own thing as they were very easy to get around. All in All I would recommend this cruise because of the great staff but again RC spend some more money on the ship. Read Less
Sail Date June 2019
We spent 4 days in Rome before the cruise- beautiful city easy to explore. Booked a shuttle to the port which is about a 45 minute drive from downtown Rome. Dropped us right at the tent for luggage drop off and the line for Royal Caribbean ... Read More
We spent 4 days in Rome before the cruise- beautiful city easy to explore. Booked a shuttle to the port which is about a 45 minute drive from downtown Rome. Dropped us right at the tent for luggage drop off and the line for Royal Caribbean embarkation. Quick and easy-we arrived about 11:30 and were at the pool by noon!! Make sure you either pack or wear your bathing suit in a carry on bag because you won’t get your luggage until later. We would lay by the main pool and pop into the solarium pool to cool off. Jewel of the Seas is a smaller ship and has a ton of space to spread out never felt crowded except on sea days around the pool which is expected. The ports are amazing! The boat is small enough to get to know people and the staff. The ship could use a few more activities during sea days and at night. Overall, it was a beautiful trip and we had an awesome time sailing past Italy and Greece. Go for a balcony the views are amazing! Read Less
Sail Date June 2019
My daughter (35 y.o.), my granddaughter (13 y.o.) and I (66 y.o.) took a cruise to the Greek Islands; we started and ended the cruise in the port outside of Rome (July 16 -23, 2019). We shared a Junior Suite, #1584, on deck 10. Our ... Read More
My daughter (35 y.o.), my granddaughter (13 y.o.) and I (66 y.o.) took a cruise to the Greek Islands; we started and ended the cruise in the port outside of Rome (July 16 -23, 2019). We shared a Junior Suite, #1584, on deck 10. Our stateroom was clean and nicely appointed, had been updated. The whole ship was clean and must have been updated recently. The cabin attendant split the bed into twin beds. The couch pulled out into a bed which became basically a mattress on the floor for my granddaughter. The attendant never took up the mattress (to make a couch again) the whole trip...but he probably would have if I had requested it. The only odd thing about the cabin was daily/nightly noises overhead which varied in intensity and sounded anywhere in the range of a herd of kittens running to a plane landing! The buffet (deck 11) was above us, but still the noises were annoying. There was plenty of storage in the cabin for three females for 7 days. Dining was great; no complaints. We usually ate in the deck 5 Dining room. EXCURSIONS: My daughter and granddaughter enjoyed the Perivolos Beach on Santorini. I chose to avoid more sun, but was very disappointed with the excursion to Pyrgos Village with Mezes and Wine Tour. The guide was distant, there was no "tour" of the winery, and the mezes were very meager...avoid this excursion! And "Ulysses" from Royal Caribbean who was in charge of shopping was definitely working for the more expensive jewelry shops at each port. We discovered more moderately priced items at shops at each port. And be aware that if one gets their time to "Explore Athens and Ancient Acropolis" to the afternoon that it is very HOT and there is no time to shop in Athens (Piraeus). All things considered, I would recommend Jewel of the Seas as a very good ship. The itinerary to the Greek Islands however is somewhat lacking in excitement. Read Less
Sail Date June 2019
I think the captain said it best - he likes this class of ships best - the ship has the same propulsion as the largest ships with a smaller ship size. Thus making it the Maserati of the Sea. In February we took a larger ship and the ... Read More
I think the captain said it best - he likes this class of ships best - the ship has the same propulsion as the largest ships with a smaller ship size. Thus making it the Maserati of the Sea. In February we took a larger ship and the lines for food and challenge of finding pool seating made for a bad experience. There were still the typical chair saving people on board which never works out well but overall we found the ship experience a good one. We have been loyal Royal Caribbean travelers for some time now - about 6 cruises under our belts but I have to say this time we did experience some things which I think is a indicator of Royals future. I have noticed more and more retail shopping on board - buy purses, watches, paintings and constant sales pitches for fine dining even future cruises. However I find it interesting that when you try to talk to them about buying future travel excursions or upgrades on the next cruise they won't talk to you! Usually My Time Dining has worked out well for us. This time not so good. I think they sat us in the regular dining room because as we sat and ate our dessert the waiters were swarming all around us trying to swap out the dining room for the next seating. We felt very rushed and responsible for them not being able to complete their swap. It wasn't what we have experienced in the past. The next night they moved us to a better location, still on the same deck. The waiter assured us there would be no rush, he did a nice job of handling our requests and was very friendly. He asked us if we wanted to come back there and brought over the grumpy head waiter who said he would have to check. Never saw that waiter nor table ever again. In fact they too were having to turn over the dining room so we still felt rushed but the waiter stood with us and assured us we were ok. On our fourth night (we skipped the third due to these issues) we got a table on the My Time Dining floor and it was better but it should not of taken four days to do this. In Santonini they tendered us to shore. What a cluster! This was probably one of the most unorganized things I have seen on a Royal ship. Imagine the lines you see at the airport when waiting to board the plane. Same here. People very confused, people all jamming into small ship hallways to "be the first one off" - even though they had given out tender assignments at 7am that morning. The staff seems very confused and frustrated with the whole process. I just find the ignorance of people to each other irritating. People all thinking they should go first are clogging up the entrance area - no one paying attention to the rules being said via loudspeaker and just an overall rush. Thank God this wasn't some kind of emergency - I could see people just running each other over to be first. Royal needed security to get into these hallways and limit those near the steps to those who had tickets to be in the area. We had boarding tickets for tender 3 and watched these women with tickets for tender 18 trying to get their way in. There is just no way they should of even been in the area. The return to the ship from Santorini was just as complicated. The safest way down the cliff was the gondolas. There was a line throughout the town just waiting to get down. As the minutes clicked off until the ship left, the line never seemed to get shorter. The ONLY saving grace to this whole process was that an officer from the ship was sent up there to yell out to people "don't worry we are not going to leave you". Just a very poor start to our week tour and something we had in our heads each time we got ready to leave the ship on the next days tour. Overall I felt the smaller ship was much less crowded. We had nice seating for breakfast and lunch. I got into it with one woman about her saving multiple seats for her friends, even while she sat and looked at a sign which said no seat reserving. The ignorance is just rampant on cruise ships as everyone feels they are immune to the rules and respect for other passengers. That only seems to increase as you add more and more people to a ship. We now will look for smaller cruise lines where there isn't as much of this type of attitude and hopefully enjoy other passengers along the way. We like Royal but I really am seeing a change in their approach to cruising - it's all about making more money vs. the Royality of being a cruise passenger. Read Less
Sail Date June 2019
We combined this cruise with return visit to Rome making a nice extra break in early summer. Civitavecchia port let us down as there were not enough shuttle buses to Jewel for independent travellers. In the late morning queues were huge ... Read More
We combined this cruise with return visit to Rome making a nice extra break in early summer. Civitavecchia port let us down as there were not enough shuttle buses to Jewel for independent travellers. In the late morning queues were huge and we waited two hours. Once on board we felt welcome. We had paid for The Key and the delay meant we missed a special lunch in Chops but they willingly substituted a dinner that evening. Jewel is not the latest ship with all the bells and whistles but we like the space and the extra nooks and quiet areas to sit and watch the world go by. This was perhaps the most cosmopolitan cruise we have been on with Europeans from Russia to Portugal plus Brits. North Americans and Antipodeans of all age groups. It never felt very busy other than on the Dress to Impress night in the MyTime dining room which was very quiet at 7:30 and rammed at 8:30. As a four night cruise we did not expect a full formal night and there was no Captains Reception but a good number of people made an effort. The live music around the ship was a good standard but with no sea days there was no opportunity for much enrichment. The Coral Theatre shows were as expected or better with a company production "Broadway to West End" and a magician as good entertainment and Tango Buenos Aires and a four man heavy rock combo (Our Lady Valentine) being exceptional. Wait staff were usually very attentive but some did request good reviews which was not appropriate. Drinks are expensive on American ships but cocktails were well made with a daily special at $8 (+ service charge) All ports were pleasing. Ajaccio is a very small port town easy to explore on foot. From Marseille we had planned to go to Aix en Provence on a ship's excursion but that was cancelled. We decided to stay in Marseille Old Town and were glad we did. In fact we would like to go back and spend a few days there. In recednt years a lot of money has been spent improving the tourist areas, Villefranche (For Nice) was tendered and with a choppy sea this was slow. Our ship's tender broke down and we bobbed up and down for half an hour. We cut short our stay as we anticipated delays getting back and had no problems ourselves but others were very late back on board. We would be very happy to go back with Jewel for the right itinerary. Read Less
Sail Date June 2019
Overall we had a great vacation. The ship appeared to be in great shape and had a wonderful crew that was very friendly and attentive. Food was a hit and miss on certain days in the main dining room, however the windjammer was a pleasant ... Read More
Overall we had a great vacation. The ship appeared to be in great shape and had a wonderful crew that was very friendly and attentive. Food was a hit and miss on certain days in the main dining room, however the windjammer was a pleasant surprise. We didn't go to all the shows, but made sure to see the magician multiple times. He performed a lot of older tricks, but his stage presence was great. We chose this ship for the destinations and majority of the ports did not disappoint. The kids had a fantastic time learning about the history and seeing the different sites, but probably loved the beach day in Mykonos more than any other day. Excursions Rome - Colosseum Tour with Arena Floor with The Roman Guy, a lot of walking but get a great overview of the Roman Forum and Colosseum Sicily - Taormina and Blue Grotto (through Royal Caribbean) Nice old city with a fantastic snack of Granita and Brioche. Blue Grotto was a bit disappointing, but the boat ride was great to see the coast line Malta - Walked the city and went to the upper Barrakka Gardens, good view of the port Mykonos - Walked to Agios Stefanos beach and rented a couple loungers Santorini - Tour with Santorini exports, drove around the island and visited a nice little vineyard Athens - Private tour with My Athens Tour, was able to see a lot of the city including Acropolis and also the changing of the guards Naples - Capri, Sorrento, Pompeii (through Royal Caribbean) This was a nice tour, but very disorganized. Only had about 1 hour for Pompeii which was a bit disappointing. Rome - Vatican tour with Walks of Italy. Long day, but great to see all the works of art inside the Vatican Read Less
Sail Date May 2019
My friend chose the cruise, and I joined her when her cabin mate cancelled. The crew seemed happy even though they work really, really hard. Our servers were attentive, friendly and very focused on making us happy with our food. Chris, ... Read More
My friend chose the cruise, and I joined her when her cabin mate cancelled. The crew seemed happy even though they work really, really hard. Our servers were attentive, friendly and very focused on making us happy with our food. Chris, our cabin steward brought me distilled water and an extension cord for my CPAP machine, and tried everything possible to help me make it work, since it was missing a gasket in the reservoir. The food was up and down, with the apple pie being star of the show and the best prime rib I've had in ages. I tried the special meal of whole lobster one night, which was good but not delicious, and not worth the extra charge. As for the shore excursions, I wasn't up for so much walking, but it was good for me to do some of it. The storage in our cabin was great, and there was enough room for everything we brought. The string quartet/comedy group was absolutely one of the best I've seen anywhere. Read Less
Sail Date May 2019
The service on the ship was fabulous! We were traveling with another couple and had a great time. We chose this ship because of the itinerary. And it did not disappoint!! I almost wish there had been one more day at sea so we could have ... Read More
The service on the ship was fabulous! We were traveling with another couple and had a great time. We chose this ship because of the itinerary. And it did not disappoint!! I almost wish there had been one more day at sea so we could have had more time to enjoy the ship. We had a balcony and our cabin was very comfortable. The food was average. There is a nice selection and my favorite restaurants were the Steak House and Japanese Cuisine. We participated in the Chef's Dining Table and it was just OK. I think the most fun was we had at the dance parties that they had almost every night. They were a riot!! The entertainment was ok. There was a good mix but some of the acts weren't great. There is a lot to do on the ship so it's easy to find something you like. All in all we had a great time and definitely enjoyed our time on the Jewel! Read Less
Sail Date May 2019
We chose this cruise because of the ports that were being visited and also we had never sailed with royal carribean before. The ship itself is quite tired in a lot of places and in need of re-fit. On the plus side quite small so easy to ... Read More
We chose this cruise because of the ports that were being visited and also we had never sailed with royal carribean before. The ship itself is quite tired in a lot of places and in need of re-fit. On the plus side quite small so easy to get around great feel a lot going on in the evenings and day the orchestra were excellent as were most of the shows. A very varied mix of people from many different countries which we enjoyed. Food was also on the whole very good and waiters excellent as were all the staff we encountered. We had cabin 3612 ocean view and have to say avoid if can. The smallest cabin we have had which would have been okay but very tired looking smelled a bit musty. Window was very rusty and furniture scraped and marked. I also found makeup from person before under bed when went to put cases underneath. Bathroom was decent and shower good. We found it fairly quiet too and near to lifts and convenient for restaurants and getting on and off at docks etc in its favour. However we soon found a smell of which I can only describe as when you clean a bath pipe out at home outside our main door and also inside the door and when opened wardrobe where clothes where stank on occasions. Sometimes was not there but most times was. We did tell main reception and they did try and sort think was coming from waste pipes next to room and also door opposite room for staff clearing cutlery from rooms etc. But only was better for a day or so the. Came back occasionally again. To be fair they have given us 20 % off next cruise with them to the value of this cruise but would rather have had money back or been moved rooms but that was not possible as ship full. I would not choose this room again or any near it. The cruise itself was great ports fantastic and staff very friendly and a good vibe on the ship. Read Less
Sail Date May 2019
Although we'd been looking to sail on Holland America after a good experience with our last cruise, we chose this cruise with Royal Caribbean because the itinerary was exactly what we were looking for: ports in Italy and Greece. ... Read More
Although we'd been looking to sail on Holland America after a good experience with our last cruise, we chose this cruise with Royal Caribbean because the itinerary was exactly what we were looking for: ports in Italy and Greece. We bookended our trip with several nights in Rome, staying at an outstanding, hidden gem of a boutique hotel, The Inn at the Roman Forum. Our hotel secured transport for us from the hotel to the port in Civitavecchia. We booked a Grand Suite on the ship, so had priority boarding. Both embarkation and disembarkation were a breeze, handled very efficiently, as was the security muster. There was a broader age range of passengers on this cruise than on our last cruise, which we enjoyed. Our suite, 1048, was very spacious and comfortable. The bed was comfortable, but the pillows weren't. They provided 6 (!) king size pillows, but they were all the same: too thick and firm. The food was acceptable, but nothing special. Most of it fell under my brother-in-law's description of cruise ship food: "abundantly adequate." Our steak at Chops Grill was quite good, though. Entertainment was uneven. They had one good headliner from the UK who put on a very good performance, singing Frank Sinatra songs and the like, and he actually got a standing ovation! (Think people were just grateful for a good quality entertainer!) The highlights of the cruise were the quality of the service and the shore excursions. All across the board, the crew was friendly, helpful, and eager to be of service. Rosen, our cabin steward, always greeted us cheerfully and was very efficient and helpful. Zo and Meng, our waiters in the Main Dining Room, were attentive, quick and efficient, and made sure we had whatever we needed. Aline, our concierge, answered our questions patiently, and was a great resource. We were impressed with all our shore excursions, which were very efficiently and effectively organized. One stood out: the Athens and Cape Sounion with Lunch tour. It was long but thorough, our guide was extremely knowledgeable and professional, we had ample free time, and saw the Parthenon before the crowds arrived. A nice surprise: the buffet lunch at the Intercontinental was exceptional! We would highly recommend this excursion. While we were disappointed at not getting to see Santorini due to weather issues, overall we were pleased with the cruise and would consider sailing with Royal Caribbean again in the future if there's an itinerary that looks appealing. Read Less
Sail Date May 2019
This cruise began in Rome and went to various Greek Islands, then back to Italy at Naples and then concluded at Rome. It was nine days, two of which were sea days. We booked excursions at each port and prior to the cruise, we spent a week ... Read More
This cruise began in Rome and went to various Greek Islands, then back to Italy at Naples and then concluded at Rome. It was nine days, two of which were sea days. We booked excursions at each port and prior to the cruise, we spent a week in Rome. Greece was in ruins. Well, actually, there were a lot of other things, too. We thought the best two ports were Crete and Rhodes from a history standpoint and really enjoyed those. Santorini was also great. Athens is just another big city with a few interesting thing, but it is still very important historically and was worth the trip. Accessibility was an issue at times. Walking was, at times, rigorous so be careful of the excursions you book. The ship was clean and well maintained as was our cabin. We did, however, pay an additional amount to have a balcony cabin on Deck 9 on the very stern of the ship. Every morning, it was covered with soot from the engines, but the steward wiped it down on his clean-up of the cabin. It wasn't really a problem, just something to be aware of if you book those cabins in back. They were worth it for the view and additional balcony space, though. Food in the main dining room was disappointing. It seems that it has lost a lot of quality and it is not much different from the Windjammer. The advantage to the dining room though, is that you get table service and the very nature of the dining experience limits quantity. We had no beef that was done properly. We would have gone to Chops, but frankly, if they can't get prime rib right in the main dining room, they probably won't when you pay an additional 40 bucks for it. This is the first cruise we've taken (out of about a total of 10) where most of our meals were at the buffet, solely due to the lack of quality in the dining room. Overall, Jewel of the Seas is a good ship and we'd do this same cruise again and we recommend it to others, just be wary of the food quality and all of the walking on cobblestones. Read Less
Sail Date April 2019
We just completed an 11 day Mediterranean cruise on the Jewel of the Seas in April. Overall, we found it to be an enjoyable experience. Pros: The train from Rome to Civitavecchia was convenient and took about an hour. There was a ... Read More
We just completed an 11 day Mediterranean cruise on the Jewel of the Seas in April. Overall, we found it to be an enjoyable experience. Pros: The train from Rome to Civitavecchia was convenient and took about an hour. There was a shuttle from the station in Civitavecchia to the RCCL area to board buses to the ship. We waited in line for some time to have board a bus to take us to the ship. Once we got to the port, the processing and boarding went smoothly and quickly. One suitcase was all ready by the door when we got to our room, the other didn’t arrive until nearly 10 pm. We had an interior room on the 2nd deck. We were happy with the room, although a little tight. Fortunately our luggage could fit under the bed. It was convenient for our port days not having to wait for an elevator when we came back on board. Erick, our room attendant from Brazil, was a pleasant, personable young man. He did a good job of keeping our room looking tidy. All the ports were new for us and very interesting in their own rights. Smaller ship, less people. We had a congenial dining group. Our group consisted of an Australian couple, New Zealand couple, and a French speaking couple from Quebec, Canada. As in the past, this has been one of the highlights of our cruising experience. Our waiter, Shanshan, was very attentive and always pleasant. She kept us apprised of the next day’s schedule of the meal times at the Coral dining room. She worked several nights by herself when her assistant left. Sometimes she had help from the Windjammer. We were pleased with the wait staff in the Windjammer. Thanks for including a time slot to play pickleball. In fact, there were quite a few people wanting to play This is becoming a more popular sport, so having more time allotted would be good. Cons: The entertainment was certainly subpar to our other RCCL cruises. The comedians were disappointing. The best show was the Beatles’ tribute followed by the first show, a hand shadow display. There were quite a few “tween” children that were unsupervised, running around the halls, lounges, and pushing all the elevator buttons- quite annoying. We would have enjoyed a bit more variety of activities for the sea days. We did enjoy the trivia sessions. Read Less
Sail Date April 2019
Except for the Rosario Strings and the Buenos Aires tango show, the others seemed a bit tired. Jody the piano guy was a disappointment as we normally like to sit and listen and sing along with the piano man. The other area that could ... Read More
Except for the Rosario Strings and the Buenos Aires tango show, the others seemed a bit tired. Jody the piano guy was a disappointment as we normally like to sit and listen and sing along with the piano man. The other area that could be improved was the lack of 24 hour food. The larger ships have a place where you can get some some savory and sweet snacks almost round-the-clock. One thing they added for the lunches in the dining room was some hot buffet and dessert. This combined with the tutti salad bar made the lunchtime much more enjoyable. Whoever thought of that gets a gold star. Otherwise the repeating lunch menu got tired real quick. As this was a repositioning cruise, the enrichment lectures were lacking. Could have done a little more. The port of Ponta Delgada is not as good a stop as Madeira or the Canary Islands. The service was excellent and the ship in good shape. Enjoyed the cruise overall. Read Less
Sail Date March 2019
This was my first Transatlantic cruise and I'm so glad we chose this sailing. The weather was ideal and we only hit what could be considered rough water on our last sea day in the Mediterranean. There were many positives and some ... Read More
This was my first Transatlantic cruise and I'm so glad we chose this sailing. The weather was ideal and we only hit what could be considered rough water on our last sea day in the Mediterranean. There were many positives and some negatives and some of them may be deal breakers for some people so I will do my best to describe them. Embarkation in Miami: surprisingly slow. The security scan part was very quick, but the line upstairs took quite awhile. Overall ship: some wear and tear is evident. I like the navy blue and nautical themes. Jewel is classic Royal Caribbean style. There are places where the carpet is getting thin, with minor cosmetic damage to walls, trim, flooring. This didn't impact my cruise but it is noticeable. There is also a very occasional vague sewage smell we noted. I'm not sure what that's from. We both smelled it and commented when it reappeared. Fortunately it was not constant. Smoking is a problem, which I will describe later. Food and Service: We gave up on the main dining room and retreated to the Windjammer. It was comically slow dining room service. Our waiter just didn't seem to get certain things and the assistant waiter just disappeared. One glass of water is apparently all you can get at dinner. Coffee orders were taken after you were served dessert. I was on this cruise to relax and Windjammer was the answer. I've been on other ships where you struggled to find a table at WJ, but Jewel has wonderful seating options, both inside and outside. There was always something I was happy to eat and it didn't take 2 hours. The staff there was wonderful. The Solarium snack bar had some okay choices for later night snacks but Jewel is lacking in options if you are used to the bigger ships. Bars and lounges: I can't speak to the scene in the Diamond Lounge but the bars were quite sedate. This was not a party crowd lol. No problems with service. Things to do: we pretty much did out own thing. There seemed to be a decent amount of stuff in the cruise compass if you are looking for it. I was always happy to hear Rosario Strings playing as we passed through the Centrum. We really enjoyed the movie offerings, though the cinema is too small. Loved the evening movie by the pool option. Cabin: we were midship on deck 7 in a balcony, overlooking the lifeboat roofs. I actually didn't mind the roofs as it made it feel more private than being open to the promenade deck. The cabin was fine, plenty of storage, everything worked. I was glad I had brought a multiport charging plug extender thing. The ports: Awesome!! Each port was new to us and we loved them all. I had never heard of Alicante before this trip and I really hope to go back there for a longer stay sometime. We had fantastic weather in Spain. April in Valencia is not to be missed. We did an Airbnb experience there which was phenomenal. Uber is inexpensive in Valencia and very handy. The Problem With Jewel: The Centrum design, and smoking. I just don't understand the Centrum as an event space. The floor accommodates about 20 people max, and then people can look over from balconies. You have poor acoustics, with someone on a microphone hawking art auctions or whatever, it's not pleasant. The bigger problem is the smoke, which is sucked out of the casino and up the Centrum which acts as a chimney, spreading smoke up and out. Royal has no doubt crunched the numbers and decided they make more money out of smokers in the casino then they lose from people who don't come back. If you are a smoker, this is your ship. The rules are on your side. For me, it will make me think long and hard about going on Radiance class again. If you are allergic/asthmatic, stay away! I wish they would just add the sealed smoking rooms you see at airports. All in all though, this was a wonderful vacation. This ship is more for relaxing than exciting activities. There is no flowrider or sky diving simulator. It draws an older, quieter crowd of experienced cruisers. Read Less
Sail Date March 2019
Nice ship, just the right size for this type of cruise. Nice crew. The waiters in the main ding room went out of their way to remember what your favorite food items were. Disappointed that our spacious ocean view balcony was really an ... Read More
Nice ship, just the right size for this type of cruise. Nice crew. The waiters in the main ding room went out of their way to remember what your favorite food items were. Disappointed that our spacious ocean view balcony was really an obstructed barely ocean view balcony (still awaiting a response from RCCL on that one). Good food. Windjammer was actually a nice experience on this ship with a great variety at lunch. Excellent Chef’s Table. Service slow in both Giovanni’s and Chops, but good food. Decent shows. Five of the six ports were good, the exception being Colon, Panama - a disgusting, dirty, garbage strewn city as soon as you leave the confines of the port. The only good part of our tour was going to the Agua Clara Locks Visitor Center, but we barely had any time there. Thrilling to transit the canal. Even though the ship is older, they keep it immaculate. Read Less
Sail Date March 2019
Jewel of the Seas Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.4
Fitness & Recreation 5.0 N/A
Family 4.0 4.0
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.4
Value for Money 3.0 N/A

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