1,684 Royal Caribbean Jewel of the Seas Cruise Reviews

As one of the smaller Royal Caribbean ships, this was perfect for a 4 night cruise. There was enough to do but not too much. All the staff I encountered seemed friendly and committed to helping us have a good time. As a smaller ship, ... Read More
As one of the smaller Royal Caribbean ships, this was perfect for a 4 night cruise. There was enough to do but not too much. All the staff I encountered seemed friendly and committed to helping us have a good time. As a smaller ship, the pool areas were not as crowded as other ships which was nice. However, the hot tubs tended to be a little more crowded. I spent half a day at sea sitting out working on my tan. The water in the pool was chilly so I only stuck my feet in. I was in a junior suite which was large and had a balcony that I enjoyed sipping wine on before heading out for dinner in the main dining room. The food and service was very good in the dining areas. I wished for more food availability in the common areas after 9:30 pm but service at the adult pool was decent. Overall, it was a fun and relaxing trip. Read Less
Sail Date January 2019
We have lots of happy memories of previous cruises with Royal Carribean from a few years ago, so we decided to treat ourselves and travel for New Years Eve to the islands. Well...we were so disappointed, RC are nothing like they used to ... Read More
We have lots of happy memories of previous cruises with Royal Carribean from a few years ago, so we decided to treat ourselves and travel for New Years Eve to the islands. Well...we were so disappointed, RC are nothing like they used to be! If you go on this ship, get ready to pay extra for EVERYTHING, use of the gym, room service, some yoga classes, movies on the TV, you even have to sign up for a 1 day internet package so you can print the boarding passes for your flight...yep, now that's unacceptable! The passengers who purchased wi-fi for the week only managed to use it 60% of the time, so don't waste your money. Food was great in the dining room, the windjammer could use a thorough cleaning though, tables were always sticky and the choice of food never varied very much each day, although there was plenty of it. Staff don't seem particularly happy, you get the occasional happy person, but not like they used to be. Overall the ship needs a makeover, damaged furniture needs attention, torn carpets in the hallway, etc....and the ever constant smell of sewage, the staff said "oh you won't notice it when we are sailing" not my idea of a vacation! The a la carte restuarants have waiters constantly harassing passengers around the ship to make reservations, another extra fee....we did sign up the murder mystery dinner in the Italian restuarant.. the plot was so cheesy & lame but more surprisingly, italian food was'nt served, steak was offered! Lastly...do not go on the St Martin Beach rendevous excursion, they take you to a small beach in the center of town, a packed, tiny area in the flight path of the airport so the noise is unbelievable, nothing relaxing about that! A couple of good things though...the evening game shows were hysterical and the weather was perfect...so that made up for it! Read Less
Sail Date December 2018
Just got back from the December 22 Southern Caribbean cruise aboard the Jewel of the Seas. The cruise was awesome with a perfect itinerary. This was our second recent cruise on RCI. Our last one was on the Serenade of the Seas which ... Read More
Just got back from the December 22 Southern Caribbean cruise aboard the Jewel of the Seas. The cruise was awesome with a perfect itinerary. This was our second recent cruise on RCI. Our last one was on the Serenade of the Seas which is the same class as the Jewel of the Seas. While basically the same ship, the Jewel lacked the Pub which we loved on the Serenade. Other than that the ships were identical. This cruise was over Christmas and the RCI did a great job decorating the ship for the holidays. They also had holiday themed events (singing Christmas carols in the Centrum). This trip we ended up in the specialty restaurants as we couldn’t get seating in the main dining room. That was annoying but we loved Chops and Giovanni’s. We had a terrible experience in Izumi with very poor service. The food was great though. It just took an hour to get it. I highly recommend doing room service for breakfast. It’s about $10 and is a good value for not having to rush to the buffet prior to your excursions. Also note that breakfasts seems to be very busy in the buffet. Beer selection was very lacking on the Jewel with no IPA type beer offered. While the drinks of the day were good, I like a good pale ale to drink. Cleanliness on the cruise was excellent and Dadi did a great job on helping in our cabin. We really liked a cabin on the “hump” and it’s hard to choose now between an aft cabin and a “hump” cabin. Aft gives you more privacy but I like watching docking, departures as well as the pilot boats. The pools were great and service in the pool area was superb. Solarium pool was our favorite. Overall the cruise was amazing. The issues mentioned were far outweighed by the positive experiences on our cruise. Read Less
Sail Date December 2018
I chose this particular cruise for the itinerary and the great price. My first experience with RCCL was AWFUL and I vowed to never cruise with them again. However, I'm so glad that I gave it another try, I was pleasantly surprised. ... Read More
I chose this particular cruise for the itinerary and the great price. My first experience with RCCL was AWFUL and I vowed to never cruise with them again. However, I'm so glad that I gave it another try, I was pleasantly surprised. Embarkation and disembarkation went smoothly. The ship is smaller and older but very well kept, I would even say exceptionally clean. Cabin was spacious, lots of storage, bathroom was small but I loved the shower stall with the circular design and doors. The shows were very entertaining, comedians were okay. Didn't find the activities interesting, luckily we were off the ship every day so we were too pooped to think about activities when we reboarded, just wanted to relax, get ready for dinner, take in a show and hit the casino!! Service overall and all around the ship was excellent! I enjoy every port we went to. I would definitely travel with RCCL again. Read Less
Sail Date December 2018
Started in Puerto Rico for our Eastern Caribbean cruise. We were lucky to enjoy great weather. We enjoyed all ports with the exception of St. Thomas. Royal used to dock close to town but has elected to move to the commercial docks. The ... Read More
Started in Puerto Rico for our Eastern Caribbean cruise. We were lucky to enjoy great weather. We enjoyed all ports with the exception of St. Thomas. Royal used to dock close to town but has elected to move to the commercial docks. The walk from the ship to town is now 60 minutes or more (depending on your speed) on a very narrow sidewalk close to the edge of the road, so you are always wondering if you will be clipped by the drivers. Further, because they have not heard of road sweepers, the cars on this busy route pelt you with dirt, so you and your clothes are filthy when you get back to the ship! Royal should either provide funds to improve the walkway to town from the commercial dock, or better yet, tie up at the other dock. We've noticed there seem to be a lot fewer crew on board, which means those present are running full tilt all the time! Individual crew members are just outstanding ... great people who work hard to satisfy the passengers. The production show was awesome the first time we saw it; however, unless you cruise with Royal less than annually, it is a yet another repeat. We are lucky enough to cruise often ... so other than a few minutes of the first show to assess the calibre of the performers, it is just not good enough to see for the 6th time. Tango show ... did not enjoy it the first time over a year ago; definitely not interested now. Headliner shows good. Ship's orchestra, singers and dancers are just fantastic ... it's the production show itself that is lacking. Main dining room experience was great! Really good food. Service a bit slow, but that is solely due to fewer people doing more. Menu sometimes less than inspiring; however, being able to choose the Indian off-menu options saved the night on multiple occasions. Did the Mystery dinner. Good fun was had by all. Food was good, but not better than the main dining room. Company was great. Actors motivated but definitely not pros. Great job regardless. Royal needs to get on board with the rest of North America and not permit smoking inside. The smoke from the Casino area permeates the Centrum on decks 5, 6 and 7. Cannot further comment on the Casino experience ... must be horrendous for anyone with a penchant for gambling. Really feel sorry for staff forced to work in those health hazardous conditions. Ships are well-maintained and clean. Could not move about the ship without seeing someone cleaning, painting or vacuuming! Would rate the cruise a "5" except for the decline in service (because you can only do less with less) and the choice of dockage in St. Thomas. Read Less
Sail Date December 2018
Granted, we really have enjoyed our past Carnival cruises. Our friends encouraged us to upgrade out lives going Royal our next time, Dec 18, out of San Juan A MAJOR DISAPPOINTMENT! Our room had worn furniture,,dust etc. We felt ... Read More
Granted, we really have enjoyed our past Carnival cruises. Our friends encouraged us to upgrade out lives going Royal our next time, Dec 18, out of San Juan A MAJOR DISAPPOINTMENT! Our room had worn furniture,,dust etc. We felt like we were really on an outdated ship (maybe it is) While we earned credit for another cruise,,we are taking a short 4 day to maximize the credit, and minimize out cost. I would think more than twice about not only this ship, but maybe Royal in general. It sure wasn't a "fun" ship. The late leaving out of San Juan gave us the day to enjoy the old city. That was appreciated as well as a first relaxing, self guided tour of the old city. Next trip to San Juan, I"m going to add a day for some in island times, more sights etc Because of the staggered arrivals, boarding wasn't bad. Pretty fast in fact! That was a positive for us. As in the Bachelor series, that first impression rose does not go to this ship or even Royal out book. Read Less
Sail Date December 2018
WE have been RC cruisers with over 220 nights and always enjoy our cruise. WE found this dining room staff exceptional and everyone always tried to please. We like the new menus and also enjoyed lunch in the Windjammer. The guest services ... Read More
WE have been RC cruisers with over 220 nights and always enjoy our cruise. WE found this dining room staff exceptional and everyone always tried to please. We like the new menus and also enjoyed lunch in the Windjammer. The guest services staff was very helpful and competent. My husband frequented the spa everyday and found it clean and the staff very friendly and helpful. We were disappointed with the entertainment. We returned to the ship by 4:30 on the 5 port days. Yet, one night only had an adult late night comedian. Other nights had shows at different times, 7:00, 7:45, 7:30 so it was difficult to plan evening activities or when to eat (MTD). Most ships had a set time of an early or late show and one time if it was just one show. The man in charge of entertainment said it was set in Miami and write to them if we didn't like what happened on the Jewel. We never encountered this kind of answer before-quite off-putting. We know the big production shows run for years but for many returning cruisers, we had seen tango and city of dreams half a dozen times. At least we hoped to forward to different comedians and other headliner acts. The entertainment on the Jewel was not entertaining for us. Disembarkation was difficult because of a taxi strike and strike of baggage handlers. As a result, many people missed flights and those traveling with children had great difficulty. We were lucky to get off only 2 hours late and get a van but others had a terrible time. I don't know how RC handled it on the ship. Read Less
Sail Date December 2018
We had an outstanding cruise the first time we cruised on Jewel and I found a good deal so figured why not. This one was excellent. I'll hit the highs then the lows. The food overall was some of the best we've had on Royal ... Read More
We had an outstanding cruise the first time we cruised on Jewel and I found a good deal so figured why not. This one was excellent. I'll hit the highs then the lows. The food overall was some of the best we've had on Royal Caribbean. The chefs and staff got it right. The service in all the dining areas was absolutely top notch. Of note here; Stephan a maitre d is excellent. The cruise director is very good, the activities manager is outstanding. The entertainment was overall excellent. The production shows singers and dancers were about the best we've seen. Of special note: the cast members who participated in Bada Boom, the murder mystery in Giovanni's were outstanding. Headliner entertainment was good not great. The ship was in excellent shape and the Hotel Director can be commended for his excellent staff. The Diamond lounge concierge Sierghei is terrific. Over all Captain Tryn runs a very tight ship and it was a superb vacation. The Lows: Royal Caribbean is nickel and dimeing more and more. Room service costs $7.95, $49 for Chops grill, plus an extra $30 for lobster. Izumi prices went up. Drink prices are higher. It's just not the value it is on other lines. Travelling in and out of San Juan is a pain. Unfortunately for this cruise, the taxi drivers and porters decided to strike and caused a big jam up. It cost some folks a couple of extra hours, big lines at the airport and a few missed flights. Therefore my number one recommendation is travel to San Juan a day early, even though hotels have gone up in price significantly. And number two, take an afternoon flight home even though food prices in the airport have gone up significantly. Read Less
Sail Date December 2018
Summary: A good cruise for a handicapped wife and her husband. The only "hard spots" were issues with the Royal Caribbean front office regarding accessible tours. My wife normally uses a scooter for mobility. We booked our ... Read More
Summary: A good cruise for a handicapped wife and her husband. The only "hard spots" were issues with the Royal Caribbean front office regarding accessible tours. My wife normally uses a scooter for mobility. We booked our shore excursions months in advance through Royal Caribbean, and were assured that all the tours we booked could accept my wife's scooter. Two days before the cruise, we got an email saying that some of the shore excursions we had booked could not accept my wife's scooter; this threw us into a panic (but successful) effort to rent a wheelchair for those excursions. Because the Royal Caribbean front office told us these excursions could accept the scooter when we bought the excursions, the overall cruise lost a rating star. At least Royal Caribbean told us about the problem while it could still be fixed. Had we found out about the problem on the ship, the rating star penalty would have been harsher. On to the cruise proper: The cruise started in San Juan, PR. We flew in on the day of the cruise, so we didn't get a chance to explore anything. Royal Caribbean handled the airport/dockside transfer. As things turned out, we were part of the last batch of people to arrive, so no embarkation crowds. We went though the embarkation process as fast as we could walk/scoot through the stations. Total embarkation time (leaving San Juan airport to our ship cabin) was about 1/2 hour. The ship: The Jewel of the Seas was in good condition and clean. Accessibility for my wife's scooter was good (including public restrooms marked handicapped accessible). We could take the scooter on deck without problems, and we did not have problems getting around the public spaces. Ship corridors were acceptably wide. Royal Caribbean ships do not have self-service laundromats; for us this limits the maximum length of a Royal Caribbean cruise to 7 days based on the amount of clothes we can feasibly pack. If there is anything I could change about the Jewel of the Seas, I would add self-service laundromats. We did not find travel sundries in the shops on the ship (e.g.; toothbrushes, razors, and feminine hygiene products). Cabin: We had cabin 7612, a handicapped accessible cabin with a balcony. The cabin was big enough to maneuver the scooter, and the bathroom had a walk-in shower. Our cabin steward (Bruno Martins) gets a shout for the good service he provided. Dining: We ate all our shipboard meals in the Windjammer buffet. We found the variety and quality of the food to be generally good. We did find the baked pastries (donuts in the morning and cakes in the evening) to be dry (stale?). Entertainment/Activities: Unfortunately, we developed colds early on in the trip, so we spent most of our shipboard time in our cabin. We didn't go to any shows. We did go to a few of the shipboard activities (belly flop contest and "Love and Marriage" game, and found them enjoyable. One note on the theater: The scooter accessible portion of the theater is limited to behind the last row of seats. However the view from there ins acceptable. Service: We have already mentioned the fine job done by our cabin steward, Bruno Martins. The rest of the the staff struck us as just as enthusiastic and service oriented. We got the impression that they genuinely liked their jobs. Ports and Excursions: A disabled cruiser will find shore excursion options extremely limited. We booked our excursions through Royal Caribbean to avoid surprises, but as noted above, we were not completely successful in that regard. First up was a "Behind the Scenes" tour that I took on our sea day. This tour took us through the ship's operational areas, and as a retired engineer with a marine background, I learned much. This tour is not available to mobility-impaired folks. Barbados, Grenada, and Dominica: We group these three islands together because they are similar. We took accessible general tours of the islands, and enjoyed the tours immensely. The islands are beautiful. The general impression we got of the populations was that the islands were poor, but one did not need much money live on them. St. Maartin/St. Martin: Again, we took an accessible general tour of the island, and came away thinking this island was basically a tourist economy. We were one of 4 cruise ships in St. Maartin that day; that should tell you something about what makes the island tick. St. Thomas: No accessible excursion of this island was available, so we just walked/scooted around the port. We were not impressed, as all we saw were assorted stores catering to the cruise ship passengers. Disembarkation: A taxi strike with associated blocked roads disrupted the disembarkation plan in San Juan, but the problem was solved and we easily made our flight. Would we recommend this cruise to others? Yes, with the caveat that no self-service laundry or travel sundries will be available on the ship. Read Less
Sail Date December 2018
We cruised out of San Juan December 1 2018. We are experienced cruisers and have cruised many different lines. The specialty restaurants are a huge disappointment. Our experience on the Jewel was by far the worse of any main line. We went ... Read More
We cruised out of San Juan December 1 2018. We are experienced cruisers and have cruised many different lines. The specialty restaurants are a huge disappointment. Our experience on the Jewel was by far the worse of any main line. We went to Chops three nights and they were out of a main appetizer each night. If you hate seafood and raw meat then you are out of luck. The service was pathetic with invasive waiters trying to impress you with how much “ extra “ they can do for you. My husband is a diabetic and a simple asking for a sugar free dessert was met with grumbles and an unacceptable request. A simple asking for horseradish was a disaster. We were told that was not available . The specialty restaurants also have insane up charges. $30.00 extra for a simple lobster that most can find at a local supermarket for more than half that price. The main stream restaurant says are nothing like they once were. The ships are trying to force everyone to pay for specialty restaurants and then up charge them. The quality of food in the buffet seems and main dining is not great. The service has dropped drastically since automatic tipping came into play. The wait staff are so pushy over tips. My teen daughter was mocked by a waiter in Chops for having motion sickness and asking to be able to look out a window at a back table. My kids at at the sushi bar and had to nickel and dime each item because of the insane up charges. The buffet was never open on time and the tables were seldom cleared. The staff was very pushy. Our room was never cleaned until late afternoon and we had to ask for soap to be put in the dispensers. Our room steward did the minimal amount of work. The trivia on board was horrible. The staff had horrible English skills and asked if they could read the questions in Spainish. People literally walked out because no one could understand the questions. They also repeated the same questions over and over so there was no challenge. One staff member gave so many hints that he gave away all the answers. Those that love Triva would do best to cruise with princess or one of the other lines that offer more challenges. The cruise director seemed to put so much focus on herself and less on her job. The female staff members were so over the top flirty with the young males and ignored the mid and older generations that make up the more frequent cruisers. The staff were seen arguing and two almost got into a fist fight. It was uncomfortable to watch. For those of us who are long time cruisers it is easy to see that Royal Caribbean is trying to force a choice between low quality buffets or over priced...low service specialty restaurant. They are about making the most money and catering to the elite. My advice is to skip the overpriced bad service and bad selection specialty restaurants. We did not eat at the Italian one but heard many many many comments of disappointment. Norwegian Cruise lines do a much better job at both customer service and specialty restaurants. We will not sail with RC again. This was the most disappointing ship we’ve been on and we’ve been on 25 plus. The entertainment was not great. Empty chairs everywhere. All in all a very low quality overall experience. Oh and the public restrooms were the dirtiest we’ve ever experienced. Read Less
Sail Date December 2018
I just returned last night from a 7 day cruise on the Jewel out of San Juan. It was one of my best cruises of the 15+ I have taken. Although I read a few poor reviews of the Jewel, I did not experience what the writers described. The ... Read More
I just returned last night from a 7 day cruise on the Jewel out of San Juan. It was one of my best cruises of the 15+ I have taken. Although I read a few poor reviews of the Jewel, I did not experience what the writers described. The food in Windjammer was very good, the service in the dining room was great and our room service was just as good. I did not like two of the ports we visited, Grenada and Dominca, but the other ports were really nice - Barbados, St. Thomas and especially St. Maarten. There was a problem during disembarkation as the taxi and luggage port workers decided to strike that day so we were 2 hours longer getting off the ship. Many passengers were complaining about how RC staff handled that issue and delay but it was no different than I have experienced on Carnival during disembarkation. Entertainment was good and we were lucky to eat at the table with the Motown singers for a new nights before they performed and left the ship. I have another cruise scheduled on RC Liberty of the Seas in January and will see how they compare as my experience on the Jewel will be hard to beat. Read Less
Sail Date December 2018
Mood Icons, featuring Carissa & JoJo, Thomas & Carlo. They are a very talented band, they kept us entertained & extremely happy. They had us singing & dancing. They were a key highlight of our cruise. With an array of ... Read More
Mood Icons, featuring Carissa & JoJo, Thomas & Carlo. They are a very talented band, they kept us entertained & extremely happy. They had us singing & dancing. They were a key highlight of our cruise. With an array of ecclectic genres & song melodies to please everyone of all ages. Along with excellent comedy and music shows & entertainment crew. Would've liked to see better timing as some we were unable to see or participate in game shows because they coincided with our dining hours. Excellent food in main dining. They curbed to our palette and requests. The food was absolutely delicious & tasty. The quality was superb in the main dining area. They aimed to please & surpassed our expectations. There is room for improvement on several items: Would've like to see more entertainment & activities round the clock. Also the food (Windjammer) & pool areas should be 24hrs. There should also be more variety in menu options, especially for complementary beverages (they are too limited). Read Less
Sail Date December 2018
We chose this particular cruise because of the amazing ports. We only had 1 day at sea and then a new port each day. It was great! At Each port the staff was very helpful and it took no time to get off and on the ship. The ship was smaller ... Read More
We chose this particular cruise because of the amazing ports. We only had 1 day at sea and then a new port each day. It was great! At Each port the staff was very helpful and it took no time to get off and on the ship. The ship was smaller than what we are used to, however, much calmer waters. Ship did not rock at all. At times, I almost forgot I was on the ship. The staff are extremely accommodating and lovely. The food and entertainment was good. We did not have to wait in the main dining room or in the specialty restaurants. We did not feel crowded at all. We always found chairs at the pool, tables in the buffet for breakfast. The entertainment staff worked really hard the entire cruise to make sure that everyone had a good experience from the kiddie activities to the adult entertainment. We would definitely take another cruise similar to the Jewel of the seas. Read Less
Sail Date November 2018
We chose this Thanksgiving cruise because it was a renovated ship and had a port every day. There was a good mix of traditional beach & shopping ports (St. Thomas, St. Maarten, Barbados) and newer exotic ports (Grenada, Dominica). We ... Read More
We chose this Thanksgiving cruise because it was a renovated ship and had a port every day. There was a good mix of traditional beach & shopping ports (St. Thomas, St. Maarten, Barbados) and newer exotic ports (Grenada, Dominica). We were in port from 8:00-5:00 every day so we were able to sleep in on some days, get a full day in port on other days, and always make it back to the ship to sit down for a family dinner. I really like the predictability of the 8-5 port schedule. It's very easy to keep it straight in your head. We really wanted beaches and relaxation so we did not book any excursions. There were lots of teens & kids on the boat so our daughters made friends and were excited to meet up with them every evening when we returned from port. There was a rock climbing wall, golf course and kids' pool, but the ship was still a manageable size. We were not overwhelmed by people or lost trying to find each amenity. Disembarkation was not a total zoo like it can be with the mega-ships. This ship has an indoor cinema and outdoor movies by the pool, which we love, but they repeated several movies over the course of the week. No movies on the "network" TV in the room (we really like that about Norwegian & Princess). All-in-all, the amenities were pretty good and the cabin renovation was nice. One thing I HATE about the renovations is the lack of outlets in the cabin! We always bring an extension cord. I like to unplug (we don't buy internet on the cruise) but we still need to charge cameras, iPhones, Kindles, etc. Royal Caribbean does the best with service, embarkation, disembarkation and all the little details. The dining room food was a bit boring with the same menu almost every night, but I think they do that to push you toward the specialty paid restaurants. The buffet food was pretty good, but there were alot of "repeats" there too including Indian food all the time. I love Indian food but was a bit baffled to keep seeing it for lunch every day. Many of the buffet & dining room desserts were bland, but others were excellent. The buffet was not open all the time. For example, when you get back from port at 5:00 PM, it's not open. It did not re-open until 6:30 on port days. Also, there was not a continuously open burger/pizza place for the kids like most other cruises have near the pool. We had no issues with food availability, but when you have kids you expect to find that type of convenience food regularly available if they did not eat in port. We did LOVE that breakfast room service is still free on Royal Caribbean if you just do the continental breakfast. I love to relax in bed with my coffee and ease into my day. It's also nice to give the kids milk, fruit or a pastry while they watch cartoons in their pajamas. If you want hot breakfast (eggs, etc.) for room service, there is a charge. On Thanksgiving night, they did a HUGE dessert showcase in the buffet with chocolate covered strawberries and a chocolate fountain. We had our actual Thanksgiving dinner in the main dining room and it was underwhelming. We ended up going to the buffet afterwards. The gym was pretty good with sturdy treadmills and plenty of machines & free weights. There were a few free fitness classes and a few paid ones. Not as many classes as on other ships, but there was always 2-3 classes every morning-- usually spinning, abs and yoga. The fitness classes were in an open area in the middle of the fitness floor which was annoying because you had to hear the spinning instructor SCREAMING across the entire gym while you tried to listen to music on your treadmill. One downside of the gym was no TVs on each treadmill/elliptical. Not a huge issue, but a nice feature on other cruises. Given that this was an older ship, the gym was still pretty large. It was much larger than I expected. We did not do any posed family photos on this cruise, but it did look like they offered a variety of different backdrops. Read Less
Sail Date November 2018
This was our first time doing a Tgiving cruise and our first time on Jewel of the Seas. We traveled as a family of four (2 adults, 2 kids-age 9) and other prior RC sailing experiences were Freedom of the Seas and Oasis of the Seas. ... Read More
This was our first time doing a Tgiving cruise and our first time on Jewel of the Seas. We traveled as a family of four (2 adults, 2 kids-age 9) and other prior RC sailing experiences were Freedom of the Seas and Oasis of the Seas. Some of our favorite things about Jewel: --Staff is friendly and helpful. --Size of the ship made embarking/disembarking smoother than other ships. --It never felt overwhelming or took long to get to places. Easy to navigate. --Great itinerary with only one day at sea; nice to wake up in a new port every morning. --Chance to see some of the less familiar southern Caribbean islands (Grenada, Dominica). --Easy ports to make your own plans/arrangements and avoid marked up excursion prices. We were really impressed with Grenada and highly recommend Stan at JNJ Tours. --Variety of beach experiences (Maagens Bay in St Thomas, Grand Anse in Grenada, Carlisle in Barbados, St Maarten) All so unique, different. Kids loved all of them. --Fun experience learning to make our own dinner (sushi) for $20 at Izumi. --We splurged and did a suite for the first time ever. I always jealously peeked at them when housekeeping has the door opened cleaning them. But I've scoffed about spending that much money, was it really necessary, isn't it a bit over the top, etc. For whatever reason, pricing wasn't significantly more than an ocean view room this time and we took the plunge. If the math works for you to try it, do! Accommodations and amenities were fantastic--esp all the little perks like private breakfast dining room, cocktail reception each evening, expedited boarding/departure, concierge, etc. I was a complete skeptic on the price and value, but after I win the next lottery, you should expect to only find me in a suite for years to come! :) Until then.....back to reality. LOL Some things we were less impressed by: --Shows were limited and started at 9pm (late for families with young kids). --Even if they started earlier, some of the shows weren't appropriate for kids (comedian). --Pool movies were old and repeated. Entertainment videos (blooper videos shown during the day at the pool) had poor picture quality/interference and frequently repeated. --Main dining room was dull, mediocre service and almost the same menu every night (but it motivated us to try Chops-which was fantastic!) --We did MyTimeDining at the main dining room with a standing resv and had issues at every check-in. --Kids missed the Dreamsworks characters we've had on the other RC ships (Trolls, Shrek). But they were recently announced to be going away from all ships anyway. --Kids club was small and unimaginative. My kids loved the staff, just limited space. --In-cabin tv programming was minimal. It was Tgiving and we were struggling to get the NFL game. (I know, I know--we're too American!) --Windjammer/buffet was mwehh. Lots of Indian food and repeated food. --There is no pizza parlor, Johnny Rockets, Park Central Cafe, etc like the other RC ships that offers food service throughout the day. So when you reboard in the afternoons, finding food can be tough. Please don't misinterpret--we did not starve, go hungry, or lose weight on this cruise. We got by just fine (and according to my scale, I found plenty of food). :) Just sharing so you can plan ahead. Overall, we had a great time and it is a very nice ship. We simply concluded that this wasn't the right ship size for our family. Oasis of the Seas earlier this year was a little too big, this one was a tad too small, and Freedom of the Seas last year seemed to be just right for us and is still our favorite. Read Less
Sail Date November 2018
I had the opportunity to sail for three weeks onboard the Jewel Of The Seas (17 November to 8 December) and I honestly could have cheerfully departed the ship after the first week. The main reason I chose this ship was because of the ... Read More
I had the opportunity to sail for three weeks onboard the Jewel Of The Seas (17 November to 8 December) and I honestly could have cheerfully departed the ship after the first week. The main reason I chose this ship was because of the itinerary; these ports of call happen to be my favorites and so I stayed onboard. The cabin on my first week was #8590 (ocean view balcony) and this room was the worst stateroom I have ever been in. The ocean view balcony was exactly that; just a view of the ocean! You could not get two people on the balcony at the same time! The last 2 weeks were better in cabin #4014. Although this room did not have a balcony (it was an ocean view stateroom) there was so much more space in the room. The food in the main dining room was bland and unseasoned and three weeks on board saw the same menu each week. The Windjammer food was much better. It varied the whole time and was tasty, hot and nicely arranged. I did meet a problem with 'my time' dining inasmuchas this reserves only the time and not the table and I wanted to sit at the same table every evening; thus alleviating the necessity of having to join a very long queue to see which table was actually assigned to me for that night. Since I booked the same meal time every evening for 3 weeks, I did not appreciate the lack of planning. I enjoyed the theater shows, the orchestra and the bands on board but the only headliner act worth seeing were Spectrum. The comedians were awful and many people (including myself) walked out. On some trivia quizzes and baggo challenges, the activity woman arrived without pen, paper, microphone or prizes. This took away from the enjoyment of the games. However this should not reflect on Jerry, the Activities Manager. The guy himself did a great job. The Christmas tree is quite beautiful as well. The ship was always clean and the service mostly good. All in all, it was a pretty average cruise but I would not rush back to this particular ship. Read Less
Sail Date November 2018
Instead of flying from Rome to Canada, chose to do a TA with some interesting places and some heat, we then switched to the Celebrity Summit to do a one week southern Caribbean. Despite disappointment with the Jewel itinerary changes,we ... Read More
Instead of flying from Rome to Canada, chose to do a TA with some interesting places and some heat, we then switched to the Celebrity Summit to do a one week southern Caribbean. Despite disappointment with the Jewel itinerary changes,we had a great time. Embarkation and disembarkation were easy. Ship was old, mid-size, but had more offerings and character than some larger ships. Inside cabin was spacious enough. Dining options in the main dining room and buffet were better than Celebrity, especially the lunches! Entertainment and activities were standard for this class. The live entertainment was very good with lots of dance music available. Some of the games were fun too, even if we'd seen them before. Service was excellent throughout. Dining room staff including head waiter and maitre'd were exceptional. We never felt harassed to buy drink or dinner packages. This was a major annoyance on Celebrity. Diamond benefits are excellent. Would definitely do another Royal Caribbean. Read Less
Sail Date November 2018
Royal Caribbean Jewel of the Seas Nov 5-17 2018 Rome to San Juan. This was our first time on RC and was not disappointed at the ship and staff. This is the best room we have had on any ship and the crew was above average. This ... Read More
Royal Caribbean Jewel of the Seas Nov 5-17 2018 Rome to San Juan. This was our first time on RC and was not disappointed at the ship and staff. This is the best room we have had on any ship and the crew was above average. This reminded me of my first cruise many years ago when the crew was happy and new your name. The Captain was a hoot, and would come on each day announcements with a cheerful and positive attitude. This was a very long trip so we spent 3 days in Rome before leaving, and was in our eyes the highlight of the trip (all the rest was extra cake). Two day before leaving we had gotten contacted by KLM that our flight had been canceled due to Air2sea booking a year ago on a Bump flight? We had to call Air2Sea and tell them about the cancelation. They did not have any idea that it had happened. I insisted that KLM had canceled the flight and I had called them and confirmed that it was, and that I should contact RC for any information. First observation of RC is the disconnect between the travel and the customer. They should have this information first before me. They then told me that it was a good thing that I had Air2Sea and they could fix this. They rebooked on Delta and my 2 stops turned into 3. The Delta Flight was very good and we had and additional hour with a very uncomfortable flight on Italy Airlines (not recommended no leg room). While in Rome they then sent another email that said all the Jewels itinerary stops had been changed due to weather (changed to Canary Islands and St. Martin). This is probably a good call but other ships had been reported going to the places that we had just been changed from. Most of the ship was looking forward to Lisbon as we had, and for this was disappointed. Getting on the ship was a very quick event and waited for our rooms to get prepared. Luggage delivery was very good. I felt sorry for the couple that we met that lived in the Canary Islands (and just had flown out of) and joked that they could maybe do some laundry while off the ship at island (they lived at) they had just left. We had been spoiled a bit on Princess Cruises so the rest is observations of what could be improved for the RC Brand. We loved the food and lots of it, but not much variety. Having theme food nights lets us have a taste of other countries. We did not eat in the dining room at all but ended up in the windjammer when open. The Café (latte tudes?) was very limited on food selection and while the windjammer has such limited hour 7am till 11 something could be expanded to a light snack early in the morning. We had been gaining hours each night coming back from Italy and we would wake up at 4 am and feeling hungry. All the restaurants had been closed, and the only one that opens at 6:30 is the Solarium Café that again is very limited to light snacks. Internet was puffed up as fastest at sea. Nobody I talked with thought much of it. It’s took about 5 to 10 min to load the RC page. They should have a backup system that when not by land can use satellite feeds from deep space to fill the low altitude satellite system currently used. We loved the Movie Theater and would love to see this added to other ships. The movies generally run one a day and then repeated on the big screen on deck. We had to leave early on one of our favorite movies, and expected to finish it later but this was not replayed on the in room TV. Suggestion is to run your played movies on the TV in the room as the kids shows currently are (in room TV is pay preview if you want a another movie). What is up with the “cooler” in the room??? No Hotel room uses a cooler. They use small refrigerators. Coffee Lava azza! One word Nasty (you need to switch out to instant or McCaffee brand! You can bring two bottles of wine but no Water or Soda onto the ship? We don’t drink so water is important to me. I spent over 50 dollars on the 12 liter bottles of water provided by the cruise line with 18% added on. Other cruise lines do this for about 7 us dollars a case. Smoking all over the ship. Deck 5 had ashtrays all down the walking deck. What about the kids that walk on that deck. What about me that does not smoke, but is exposed by trying to get some exercise. The smoking room is next to the Windjammer??. The smoke drifts down the pool deck while trying to watch a movie. Improve the daily activity that happens around the ship. We felt a port expert would have been nice along with other information like education lectures (Paying passenger did volunteer for lectures giving in Geology that was appreciate). This may have been slow because of the change of ports but thought that we should do more than just read, watch movies, cards, and shop in a very limited shopping area. Long itineraries require the Brand to make extra personnel for this lull in long days. We appreciated the extra personnel that were provided for future cruise desk. Princess only supplies one, and is never at the desk. Cruise excursions should be explained better. One paragraph of the excursion should be expanded, and explained about mode of transportation and amount of stops for toilet breaks, and how much time spent at stops. This was not explained until on the tour. Overall the cruise was very nice, but have decided that this cruise line in present state is not for us. We did have a great mix of people our own age, but just think it should be better. Overall price of the trip was Great value. We thank the excellent crew for success of our second crossing of the big pond. Read Less
Sail Date November 2018
My husband and I decided to try a cruise to celebrate our 30th anniversary. After a week in Italy, we boarded at Civitavecchia and off we went. We were very pleased with our room (a balcony room). It was larger than expected, with ... Read More
My husband and I decided to try a cruise to celebrate our 30th anniversary. After a week in Italy, we boarded at Civitavecchia and off we went. We were very pleased with our room (a balcony room). It was larger than expected, with plenty of storage (didn't even pull out the hooks I'd been told to bring), and a very comfortable bed. The bathroom had great ventilation and smells didn't linger. We spent most of the days on shore, but when we were on the ship we enjoyed the buffet breakfasts in the Windjammer (ate breakfast at Tides once, but found it too slow and not any better food quality), and our dinners at the Tides restaurant. I wondered if we would enjoy sitting with other people each night at the 6pm seating, but it actually added to our experience. We got to know our fellow diners a little, and enjoyed finding out what they had done that day and what they had planned for the next. We really enjoyed our dinners every night, too. The food was wonderful, and our waiters were so awesome. We tried two of the specialty restaurants, Chops and Giovanni's Table, and enjoyed our food (and our table at the window) at both of them. I swam in the pool once (small but nice) and read a book on the pool deck (had to crawl onto my lounge chair from the foot, they were so close together) on our first at sea day, but the second at sea day was cold and rainy, so we stayed in. We used the gym a couple of times, and it had plenty of equipment and wasn't too crowded. We saw a couple of the shows at the Coral Theater, which we enjoyed, and a couple of movies at the cinema (seats were a little well-used, and we laughed at the English subtitles on the English movies, but it was all fine). I attended the first day's orientation for new cruisers and gained some useful information, and we also went to one game show (a family feud type show) that was funny. My husband and I agreed that every crew member we encountered, from our room steward to the security people getting back on board to the harrassed wait staff at the Windjammer during busy meals, was as absolutely delightful as could be. They seemed genuinely friendly and eager to make our stay the best it could be. I have to eat gluten free, and I was always able to get something good, although sometimes I had to do a little work to do so. I found out a few days in that they had GF waffles at breakfast if you asked for them, and the 5th day I got a piece of GF chocolate cake at dinner (when I asked the right person--I had previously been told there wasn't any such thing). Generally, though, I just had to go with naturally GF food, like salads, omelets, bacon, steaks, potatoes, creme brulees, fruit, etc. Luckily these were easily available. We had some unexpected schedule changes, but the ship handled them all very well. We were headed to Mykonos, but there was a passenger with a medical emergency, so we went to Athens that day instead. They let us know around noon the day before (we were at sea), so we had time to change our plans. When we were coming into the port at Naples, some ship in front of us made some steering mistakes and backed up traffic to the point that we docked about 2 hours late. The ship gave us an extra hour that night before we had to be back on board. We bought the internet package (the Voom wifi) since my husband had to work while we were there, and we found the internet to be generally strong and fast, and it worked all over the ship. Pricey, but worth it for us. Overall, as you can tell, we had a great experience, and even my skeptical husband agreed that we will definitely cruise again in the future. Royal Caribbean did not disappoint. Read Less
Sail Date October 2018
Whilst I saw some of the most amazing ports in the world. I was not so impressed with the cruise and its staff. Even thought our party of four all had MY TIME DINING, this was treated with complication for the staff, they had difficulty ... Read More
Whilst I saw some of the most amazing ports in the world. I was not so impressed with the cruise and its staff. Even thought our party of four all had MY TIME DINING, this was treated with complication for the staff, they had difficulty every night trying to find us table. And even once seated and orders takes we were moved again, only to be returned to the original table. Dinner was very disruptive and disorganised. The food was nice but after a while it all tasted bland. The table service was hit and miss, the waiters did not listen to your orders and dinner was rarely had with out a hitch. The staff were always apologetic, however this did not change the the service. We had Francesco asking us how this could improve and when we started to tell him, announced free Fillet Mignon for all, however we did not get to enjoy it, as we had a show to attend so meals ran late and took a long time, even though we stated we had a show to go to. WINDJAMMER FOOD was tasteless and disgusting, I was always feeling ill when I ate there. But I had to as the Dinning room was not open early enough on some mornings. The beauty spa was a horrendous, I had a 7:45pm appointment that I was running 10 minutes early for, I was told that I was running 5 minutes late and that I was not able to have the appointment now. I showed them my appointment docket and they still insisted that I was late and that they could still charge me for the appointment. They were not hospitable and they did nothing to rectify any issues . NEVER AGAIN!! I was trying to book into the Murder Mystery night and staff booked me into the captains table instead. Staff just did not listen to anything. The lifts were weird, they would only allow 2 to pick people up from all floors whilst 3 would remain empty or next to empty and the 2 that were picking up people were full. SOLARIUM Astor this place which is very inviting, but unfortunately people would leave there stuff on chairs from sun up to sun down, even when there weren't using them. So didn't take advantage of that space much. Read Less
Sail Date October 2018
For our 30th wedding anniversary last summer, we'd planed a Southern Caribbean cruise while on our Alaska cruise in 2016. However, we had to cancel that cruise, so we decided to go "all out" for our 31st wedding anniversary ... Read More
For our 30th wedding anniversary last summer, we'd planed a Southern Caribbean cruise while on our Alaska cruise in 2016. However, we had to cancel that cruise, so we decided to go "all out" for our 31st wedding anniversary with a 9-night Greek Isles tour that included two ports in Italy. Shortly after putting a deposit down on our cruise, we received offers in the mail from Delta Air Lines for American Express Skymiles cards that included 60,000 miles which, if we spent an additional amount per card would give us enough miles to fly roundtrip to Rome in Comfort+ class, which provides four extra inches of legroom to Coach. So, our flights were "free". I purchased an Orange Holiday SIM chip for my iPhone, which promised to provide us with plenty of data, call and texting capability throughout our trip. My spouse had planned and was well prepared with sanitary wipes, snacks and many other necessary items we'd need throughout our trip. SUNDAY It was our first time as passengers in Atlanta's 'new' International airport, and we were there 2+ hours early, which gave us time to thoroughly check it out before making our way to our gate: a lot of duty free shopping and some premium dining options. Just before boarding time, it was announced that there was a small issue with our plane, and it ended up delaying our departure about 30 minutes. With Sky priority boarding (a feature of Comfort+), we were able to board after all the wheelchair bound passengers were settled. We embarked from Atlanta on Sunday at 7:30 PM and landed in Rome on Monday at 10:45 AM, a little more than 9 hours total. Even with the extra legroom and somewhat better recline-able seats, neither of us were able to sleep during the flight. The most notable part of our flight was the quality and amount of food we were served; it was a lot of food and it was pretty good too. There were 9" diagonal video screens on the seatbacks in front of us and quite a large selection of movies etc. to choose from as well; I watched a longish Western when I wasn't trying unsuccessfully to sleep. I replaced my Verizon SIM with the purchased SIM so that my phone would ready upon arrival. When we landed in Rome, I turned on my phone and - although it took 20 minutes or so - it started working perfectly during the drive to port. MONDAY (Day 1 - 7,171 steps/2.6 miles/10 floors) It's been 19 years since we were in the Rome, and the last time we stayed in the city for 3 days before our cruise out of the nearby port of Civitavecchia. This time we prearranged a Civitavecchia Cab Service private pickup for each way between the port and Rome's Fiumicino (FCO) airport. The distance is about 47 miles and it took under an hour each time. I'm afraid I didn't fully understand the instructions we'd received via email about where to meet our driver, but we did eventually find him. I left my spouse "inside" with all our luggage while I exited the terminal. An initially very helpful police officer helped me to locate the "white column" meeting point where there were a slew of drivers holding up name placards. However, he would not let me reenter the terminal to retrieve my spouse and our luggage. Fortunately, she was able to see me when the sliding doors were open and I was able to signal to her to bring the luggage - which took two trips - and join me. We located our driver and, as we followed him through the labyrinth of hallways, stairs and parking lot to his vehicle, it appeared that he knew everyone we passed along the way. Having no Euros as yet, I asked our driver if he could take me by an ATM on the way to the ship, and he stopped at one in the port city. Once we got to the port, we tipped the driver, went inside and found two lines. Which one should we get in? I went one way, my spouse went the other and we determined that I needed to take both big bags with tags to the luggage drop while we carried our carryon bags (2 each) through the metal detectors towards check-in. Up the escalator, we had to fill out declaration forms and carry them to the appropriate queue (no waiting for suites guests!). We made our way onboard by about 1 PM and since our suite wasn't going to be ready until after 2 PM, we went to the Windjammer cafe to eat lunch. Of course, everyone else on the ship was doing the same thing, and so it was very crowded. As I'd read on Cruise Critic, one of Jewel's best features is the back-of-the-ship covered outdoor dining seating area. So we made our way there to find seats, which took a couple of times around, before making our way one-at-a-time through the buffets. The food was pretty good and, throughout the cruise, I can confirm that it was better than it was on our last cruise - Adventure in Alaska - and also in the main dining room, which was very good. After lunch we went upstairs and noticed that the Sports Deck was empty, so we dropped our bags and relaxed on the comfortable lounges there while waiting for our room to be ready. Our Junior Suite (1570) wasn't far from the Windjammer, one flight down in the back third of the ship on the port side. In fact, above our room was buffet seating which means occasionally we heard footsteps through the ceiling. The room was much as we've come to expect, the right size and amenities for us as we have usually chosen these accommodations for our cruises. In short order we met Denis, our cabin attendant for whom my spouse had a gift, and some special Royal Gifts were delivered: champagne, truffles and chocolate covered strawberries. As part of the "Decadent Romance" package, we were also supposed to get a dozen long stemmed roses, but after a couple of days of waiting I found out that there were no fresh flowers onboard, so I opted to receive credit back on my card. If I'd have been quicker on my feet, I probably couldn't have gotten us "free" Wi-Fi instead. Next, we explored the ship and remarked at how similar it was to Enchantment, which we'd taken to the Bahamas three years prior. It has a Centrum in lieu of a Promenade deck and our room was fairly conveniently located to it without being too close to hear the nightly dance music parties it hosts. There isn't really anything remarkable able Jewel's amenities, especially when you've been on Royal's bigger ships, except the aforementioned Windjammer's outdoor seating. That's not to say that it doesn't have plenty of things to do on a sea day; this cruise had two, which also served as formal nights, and we were certainly not bored with all the available activities and things to do. With the sun positioned about an hour before sunset, we enjoyed a beautiful embarkation from the port of Civitavecchia from Deck 12, above the pool, with most of the other passengers onboard. Still "up" from the night before, it was getting too difficult for us to stay awake for our Tides (Main) Dining Room seating at 8:30 PM; we found this out while lounging in the Solarium until about 7:15 PM. So we headed to the Windjammer to eat our first dinner on ship, and then returned to our suite to crash for the night. Obviously we didn't attend the 'Welcome' show in the ship's theater, something we never miss. TUESDAY (Day 2 - 9,128 steps/3.5 miles/18 floors) Fortunately, the next port was Messina, Sicily, with a ship docking time of 11 AM. That means we could sleep in, get up and enjoy a leisurely breakfast in Windjammer (WJ) and return to our suite's balcony to watch while the ship entered the port. It was a beautiful clear morning and we thoroughly enjoyed it. I wrote a Tripadvisor review of our excursion in Sicily, so I'll link to that here: https://www.tripadvisor.com/ShowUserReviews-g187889-d2615234-r628178197-Sicily_With_Mario-Messina_Province_of_Messina_Sicily.html Watching from our suite's balcony the ship's departure from the port of Sicily was magical, glorious in fact. Since our captain has spun the ship upon our arrival that morning, the starboard side was next to the pier which meant our docked view overlooked the Madonnina. At night, she was spectacularly lit. As a bonus, only two miles away across the expanse, we could see the lights on the tip of the boot of Italy. We watched as our ship traveled north out of the port and then steered south towards Greece so that we could then see the night-lit Messina and much more of Sicily as well. With Sicily to our right, the waxing half moon was brilliant in the clear sky up to our left. Arm-in-arm we watched as a shooting star streaked by for several seconds, changing from blue to green, yellow, orange and red in a flash before disappearing. Thank you God! We debated going to the show that night - Tenors Unlimited - and thought we'd decide during dinner whether to go afterwards or not. Turns out dinner ran through the show, so we missed it. For the first time, we were seated at a Main Dining Room (MDR) table with others that we didn't previously know. Our table of eight had only four others, most nights, a couple of women traveling together without their husbands and mother with her son. We really enjoyed getting to know each of them throughout the cruise, discussing our excursions and activities, while we were served efficiently by Mario (from the Philippines) and his assistant Davor (from Montenegro). As I wrote earlier, the food was very good, sometimes outstanding and never just good. I usually opted for the beef or steak option, and unfortunately we missed the salmon (which was the first night). The appetizers, especially the crab and seafood cakes, were great and the desserts - we usually chose the chocolate option - were terrific as well. More times than not, I went with our head waiter's recommendations, and he never steered me wrong, but I've always wondered whether the waiters' recommendations are based on what didn't 'sell' well during the first MDR seating. Didn't matter, it was mostly excellent. WEDNESDAY (Day 3 - 6,109 steps/2.2 miles/35 floors) Our first of two sea days began as always with breakfast in the Windjammer. There was a program in the theater about the Shore Excursions offered for the remaining ports, which we attended even though we had plans already for all the ports except Mykonos, which was to be our first stop in Greece. We checked out other parts of the ship including the Solarium's hot tub and lunched - again, in the WJ. Later that day, while we were lounging in the sun on Deck 12, there was announcement that - because of crew member's emergency - our ship would be stopping in Athens first instead. We decided to beat the crowds to Deck 4 to talk with the Shore Excursions staff to see how our planned ship excursion in Athens - Highlights of Athens/Small Group - might be affected. She assured us that our excursion would be rebooked for Thursday (in lieu of Sunday as originally planned). At 5 PM, we went to the Vortex for the Meet & Mingle gathering and watched while four of the five bottles of wine or champagne were raffled off to passengers that had been with us on our Sicily with Mario tour the day before, one of whom announced that their planned private excursion in Athens had been successfully rebooked. After talking with others at the party, we returned to our suite to start getting ready for the first formal night. At about 7:15 PM that evening, my spouse noticed a flashing light on our cabin's phone. It was a voicemail that informed us, since there were already four ships in the port of Athens on Thursday, none of Royal's shore excursions could be rebooked and therefore all of them had been cancelled. We found out that there would be a representative from a "Hop on, Hop off" bus company in the Centrum at 8 AM to sell tickets that could be put on your room's bill, but otherwise we were on our own. This was obviously a disappointment, and we discussed several options including trying to hook up with the Meet & Mingle group, if there was still room on their tour. Ultimately we decided that we could utilize the Rick Steves' audio tours I had previously downloaded to my iPhone with the "Hop on, Hop off" bus option. We went down to the Centrum to have our pictures taken with the captain and another photographer before enjoying another meal in the MDR. Also that night, we enjoyed our first show in the Coral Theatre, which was excellent, a program called City of Dreams which showcased the singing, dancing and orchestral talents of the ship's ensemble. THURSDAY (Day 4 - 18,042 steps/6.6 miles/19 floors) I discovered that my iPhone had a message displayed on it which indicated that the cellular function had failed, that an update needed to be downloaded before it would work. I was unable to resolve the issue and - since I thought that the SIM may have corrupted my phone, I didn't want to 'infect' my spouse's phone with it. After getting up early to eat breakfast in the WJ, we were determined to be the first ones in line to buy "Hop on, Hop off" bus passes. We then walked off the ship and - after getting some assistance - located the two deck yellow (Gray line) bus and found seats in front on the top "open" level. We received ear buds which when plugged into the multi-language ports on bus provided an audio description of what one was seeing while the bus drove from the port of Piraeus into Athens. When the speaker wasn't narrating, there was a louder Greek music playing on the audio. The bus had Wi-Fi, which I was able to use to get reconnected to the Internet yet still not resolve the cellular phone error. Unfortunately, I soon learned - from the heat in my pocket - that my iPhone was rapidly losing its charge, so I shut it off. Later, I noticed that it was still hot and that shutting down the phone had done nothing to slow the battery's declining charge percentage. From then on during our trip, after recharging it overnight, I was able to use my phone on our excursions to take pictures for about 3-4 hours each day before its battery would totally discharge. We arrived at the bus's first significant stopping point - the Acropolis - about the time that every other bus and excursion must have gotten there. Lots of people made the famed outcropping look like an ant hill crawling with insects. We bought our tickets, paying an extra 10 Euros for admission to several other sites (none of which we ended up seeing) and made our way up the path with the hordes. After making our way up and through the people and countless tour groups to a point where we finally had a view of the Parthenon, it was apparent that not having a guide was keeping us from fully appreciating what we were seeing. I took out my phone and ear buds and was able to get Rick Steves' program playing in my ear, but after several minutes realized that this wasn't going to work very well given the fading battery life and the loud crowds which made hearing the audio difficult. However, I did manage to hear that we'd already missed seeing Mars Hill, which he described as a scraggly rock to the left of the ticket booth below. Ignorant of what we were seeing, while we walked around the Acropolis, I decided to at least take a picture of every informational placard so that I could at least read about it later (at this writing, I still haven't had time). We were amazed at how vast the city of Athens is, surrounding the Acropolis like a sea of white buildings. From our perch, we could also see many of the other historic sites - without knowing what they were - in the immediate areas around and below. After taking lots of pictures, we traveled back down and to the right to find the Areopagus aka Mars Hill. We scaled the original steps and took in the elevated view afforded from the rock, which is spectacular in its own right and only exceeded by the views from the Acropolis itself. Returning to the bottom, we first got back on the bus to travel to the Acropolis museum until we were able to understand the driver who said that it was only a short way down a wide walkway (she pointed towards the front and left). I'd listened to Steves' audio regarding the museum - which is built atop an archeological dig site! - a few months prior and remembered his enthusiasm for it, an enthusiasm I now share. We paid a modest admission charge and had to check our backpacks before entering. The museum's entrance hall contains many artifacts and leads upwards towards the second floor - one can climb steps or take an elevator - where there is a plethora of excavated statues and other objects each with an informative placard about its history etc. At first, I was being diligent about seeing (and reading about) every piece, until I realized that I could be there for hours. We eventually made our way up escalators to the middle area of the third floor where we watched a very informative video in English; it ran again with English subtitles. We then discovered that the area around the outside on that floor was a recreation of the Parthenon itself, including some of the original Parthenon marbles: pediment, metopes, and frieze. One can see the Parthenon atop the Acropolis out the north museum windows. All in all, an illuminating and fascinating display of the ancient Temple of Athena. We walked back on the same pedestrian street - the Dionysiou Areopagitou - to our bus, which we then rode around the city loop for between almost 90 minutes, listening to the audio descriptions of the various sites we saw from the bus including the Temple of Olympian Zeus and the Panathenaic Stadium. By 3 PM, we were ready to return to the port of Piraeus and our ship. Throughout our bus ride we noted how crazy the traffic and drivers were - especially those on motorbikes - on the city streets, which sometimes resembled organized chaos. Off the bus, we walked back to the cruise terminal while being 'accosted' by various vendors or beggars, though not as bad as being in Jamaica. Our balcony - on the port side of the ship - was the perfect place to watch our departure from the port of Piraeus (and every other port) because we could watch as the All Onboard time approached and the quickened steps of those passengers who were just able to make it before the deadline. Unfortunately for some, perhaps because of the last minute port change, it appeared that a number of passengers were left in Piraeus, unable to make it back to the ship in time. Leaving the port, we had a beautiful sunset as well; it seemed as if the captain slowed the ship's turn for a while in order that we might fully enjoy it to completion. Later that night we went to the theatre to see Sean Alexander, a confusionist (magician), who impressed with various card tricks and other unbelievable (in many ways, too complex) stunts, before enjoying another meal in the MDR. FRIDAY (Day 5 - 18,224 steps/6.8 miles/57 floors; phone's date off, half of next day's count in total) We awoke to a view of the port of Rhodes (or Rhodos). I have to admit that pre-cruise I had low expectations for the island of Rhodes. However, we had signed up for an Historic Rhodes Walking Tour and it soon became clear that this was going to be one of the best experiences on our cruise; our guide Ioanna made it wonderful. She was so knowledgeable about the history of her native island, and was so proud of her heritage that it was infectious. Fortunately, we were each given ear-mounted headphone, which enabled us to hear everything she was saying without having to be at the front of our group, about 30 people. After a short walk from the ship along the shore and through the Virgin Gate of the Medieval City, we stopped and sat in the courtyard of the Church of Saint-Marie-du-Bourg, where she proceeded to tell us the history of Rhodes from Before Christ through World War II. We then walked to the Jewish Martyrs Square on our way through relatively empty streets - the shops were just starting to open - to the Palace of the Grand Master of the Knights of Rhodes; Ioanna referred to the Knights of St. John. Before entering the palace, Ioanna made sure we looked down the Ippoton - the Avenue of the Knights - which was relatively empty when we got there. We were then the first group to enter the Palace, its grand courtyard showcasing eight marble statues. She then walked us up its grand staircase - featured in the movie The Guns of Navarone (1961) - and into a series of large and small rooms, each of which had historical (or authentic recreations of) floor frescos, furniture, and other artwork from the medieval period. Ioanna related that she and her brother used to play in the castle as children, her brother locking her in one room in the dark in an attempt to scare her and, keeping silent, she hid for hours until crying out so that family members could locate her. Exiting the Palace, we noticed how full of people it now was, as was the Ippoton, which we traversed on our way to the Archeological Museum. Ioanna gave us a comprehensive tour of the artwork there, demonstrating and describing the evolution of the artists' techniques from the more primitive ages through the Renaissance influences. At our tour's end about 12:30 PM, we decided to make our way back to the ship for lunch, planning to return for shopping that afternoon. What a great day! We also bought 24 hours of Wi-Fi to reconnect with our family; it was available until through Saturday afternoon, after that day's excursion. We skipped the Crown & Anchor Club party, which we only usually attend to see if we'll win one of the raffle items. That night we saw one of the showcase singers Claire-Charlotte try her best to perform various "Women of Rock n Roll" classic hits, an ambitious attempt to be sure, before heading to the MDR. After dinner, we saw the Love & Marriage Game Show which is always good. The oldest couple won, as usual, and ironically the newlywed's MDR table was adjacent to ours. SATURDAY (Day 6 - 9,140 steps/3.3 miles/29 floors) Getting up early for our most anticipated stop and tour - Island of Santorini and Village of Oia - we had our one and only tender port; we met in the theater with all the other tour groups and were assigned to group 3 of 10 for our tour. Although we probably could've managed the island on our own, we booked a tour to ensure an early arrival on the island, and I think it paid off. Instead of tendering to port below the capital city Thera aka Fira, where one has a choice between donkeys, their path or cable cars up to Fira, our tender went to the Athinios, where we took a tour bus trip up a perilous switchback onto a main 'ridge' road and various others all the way to the famously picturesque cliff-side town of Oia, at the northwest tip of the (reverse C-shaped) island. We were the only ship in port and perhaps the first tour bus there, so we had relatively crowd-free experience as we walked Oia's narrow pedestrian-only, shop-lined streets, which wind around and provide various offshoots that drop off to the left or rise to the right before providing another array of choices (some even traverse down to the coast itself). Our "guide" (more of a wrangler, really) started us at the (Church of) Panagia Platsani, and directed us to take either the main street to the left (east) or to the right (west) with no further instruction other than to not venture off the main street. She said that the streets were designed to frustrate invaders and were therefore confusing on purpose. We were fortunate to go to the right because we were able to make our way all the way to the point of the coast where spectacular overlooks are available, in the time allotted. We also had time to go a little way to the left before having to return to our rendezvous point by the appointed time. We took selfies and offered to take other couples' pictures for them (they counter offered for us) and ran across several professional photographers that were taking newlyweds and brides etc. photos with various angles of the town as their background. We ventured into shops but did very little shopping because of the limited time. After returning to the bus as a group, we then traveled to Santo Winery where we enjoyed breathtaking views while sampling three kinds of wine, cheese and olives. Afterwards, we took the short drive to Fira, which is similarly situated on a cliff's edge and also features narrow, shop-lined pedestrian streets along the ridgeline overlooking the caldera shaped island, and our ship. We had the option of returning the same way we'd come (by bus and tender) or staying in Fira to shop and wander but then having to make our own way back to the tender port below either by donkey path or cable car. We opted to return with everyone else by bus. We had a beautiful departure to watch from our balcony as we 'silently' slipped by Fira and Oia on our way to Mykonos for our last Greek port of call. We skipped the show that night - Tango Buenos Aires - but did stop by the Centrum after dinner to see the entertaining 50's & 60's Rock 'n' Roll party start. My spouse rescued me just before one of the cruise staffers was able to grab my arm to pull me onto the dance floor! We enjoyed watching it from several floors above instead. SUNDAY (Day 7 - 6,422 steps/2.4 miles/19 floors) Mykonos was the port of the day and since we didn't have an excursion planned, and had gotten up for a 7 AM meet time the prior three consecutive days, we decided to sleep in, have a leisurely breakfast, and then get off the ship on our own. As it turns out, the smallest of the Greek Islands used to have a tender-only port. The new port which we used, however, required us to buy a 4 Euro roundtrip ferry ride - or walk 3 miles on the side of a road without sidewalks - to get into town. Great deal for the ferry company - and Royal Caribbean who has effectively offloaded the tender cost to its customers. In any case, we decided that Mykonos would have been a great first port in Greece as had been planned, but wasn't as exciting as our last Greek destination. Other than its windmills, four of which are in a row at its western coastal tip, there isn't anything particularly unique or special about Mykonos when compared to the other destinations (especially the day after Santorini). It's a quaint little seaside town with a labyrinth of pedestrian, shop- and restaurant-lined walkways (sound familiar?). Plus, it was annoying to not be able to readily find a public W/C to use, especially having to pay 1 Euro to do so! I think we only spent a couple of hours there before returning by ferry to our ship. Before heading to the show, we walked through the WJ, not that we were hungry but they usually have theme nights so we thought we'd check it out. Good thing we did because we discovered the Chocolate Buffet Bar! Wow, so many delicious desserts. We grabbed some chocolate mousse, which was in champagne flutes, and a few other delicacies and decided we'd return after our MDR dinner for more. The show that night was Tracey Shield, who performed as "An Evening with Celine Dion", and she was hilarious as a very good impersonator, had all the singer's quirky mannerisms down and a very talented spot on singing voice as well. During dinner, we mentioned the Chocolate Dessert Bar to the others and learned that the WJ was closing at 9 PM, so they'd missed it. One at our table asked if there were chocolate covered strawberries offered in the WJ and, when we said yes, asked our head waiter's supervisor if we could have some delivered to the MDR. She promised a full plate for the table the next night, and she delivered not one but two plates to our table on Monday night! After dinner in the MDR, since the next day was a sea day anyway, we stayed up to watch the 70's Disco Inferno Dance Party with our Italian cruise director Andrea - very good - and the rest of the ship's Entertainment family. They had a Village People impersonation group that further energized the show, including dancing on the handrail of a Centrum glass elevator as it ascended from the floor to the topmost level. Crazy fun! We watched it all from seats above. MONDAY (Day 8 - 3,611 steps/1.3 miles/9 floors) Our last sea day was of course relaxing: we had breakfast in the MDR for once, did some shopping, my spouse attended a couple of the health and fitness classes in Vitality at Sea, played pool in the Games Reserve and the Fairways of Jewel (miniature golf), spent our casino's free spins (per our Emerald status) and played $5 of free blackjack per their promotion, enjoyed the Solarium's hot tub and snacks, sat out by the pool - they were running blooper videos on the big screen - took a nap, and then got dressed and ready for pictures early for the second formal night. We enjoyed the show in the theatre - West End to Broadway - and remarked about the many elaborate and colorful costumes employed by the show. After our meal in the MDR, we went to the Safari Club to witness the outrageous Quest Adult Game Show; it was amazing to us what people were willing to do so that their team could claim the honors. TUESDAY (Day 9 - 1,853 steps/.66 miles/5 floors; phone died before Pompeii) Up bright and early to meet in the Theatre for our last excursion - Taste of Sorrento & Pompeii - we soon learned that porting in Naples was delayed. Per our captain, the Regent's captain failed his first attempt to port that morning and - like dominoes - that backed up every other ship's schedule, including Jewel's. Initially, there were only three different excursion groups gathered at 7 AM but, as the delay continued to an hour, the theatre filled to capacity with all the other excursion groups. Some in ours speculated about what would have to be cut from our tour, but we soon learned that the All Onboard had been moved back an hour. The port of Naples appeared larger and older than any of the others we experienced during the cruise, and later our guide confirmed that our ship was docked very near the recently discovered 'original' port of Naples, below the currently operating port. We exited the ship and were soon on our bus. Our guide Giancarlo spoke very good English, is an archeologist employed by the Italian government by trade, and explained that he couldn't wait to be part of the excavation of the remaining 10,000 hectares of Pompeii (about a third of which had yet to be explored) once the existing ancient city's ruins had been fortified. We drove in lots of traffic, past Mount Vesuvius on our left with the Gulf of Naples on our right, through the small town of Castellammare di Stabia because of work on the main highway, and through several tunnels on our way south and around the bend to the west towards Sorrento. There were times when I was concerned that our bus driver was falling asleep, and Giancarlo seemed concerned too, prodding him on more than one occasion during the trip. After existing the last of the tunnels, as the coastline curved back to the left at Montechiaro, we were treated to a panoramic overlook of Piano di Sorrento, Sant'Agnello, and Sorrento below. Our first stop was actually a family farm - Agriturismo Fondo Galatea - and we had to exit our larger bus and board the farm's smaller bus to traverse a narrow one way street - the driver honking all the way - down to the facility. We walked down the driveway to enter a covered patio where tables were set up. There, we sampled fresh mozzarella cheese, bread and olive oil, olives, salami, wine and limoncello, all of which was delicious. While we ate, we witnessed a demonstration of how mozzarella takes shape and form in molds. We then walked further down the driveway to see where some of the products - such as the limoncello - are made, and also saw a tree that was growing both lemons and oranges. After the farm, we headed down the hill to Sorrento, but first stopped in a wood inlay factory (in the basement of the Lucky Store) and saw various beautiful, expensive pieces for sale. The two of us then ventured into the quaint city, walking through it to the coastline where we enjoyed several awesome views from near the Piazza della Vittoria and, as our guide suggested, the Villa Comunale, a park that overlooks beaches and the Port of Sorrento. We then made our way through the Piazza Sant'Antonino to the Piazza Tasso where we enjoyed an original Margherita pizza (thin crusted, mozzarella cheese, tomato sauce and basil leaves) at the Pizzeria Aurora. With limited time left before our group's rendezvous time, we walked too quickly down Via S. Cesareo and the Corso Italia for shopping (I stopped to sample some Gelato) before - getting help in - finding Via Antonino Sersale back to the Lucky Store. We all boarded the bus and headed back the same way we'd come from Naples that morning towards Pompeii. What struck me initially about Pompeii's Archeological Park was how it was located in an urban area: the city of Pompeii, which is indistinguishable from the surrounding area's towns with Google Earth. Yet here in the heart of Pompeii is this park which houses the ancient city, that was discovered and much of it has been uncovered after being buried by the volcanic ash and pumice from Mount Vesuvius in 79 AD. I was also aware that it was now almost 3 PM and was concerned that our tour of Pompeii would be too short to get much from it, especially since our guide dropped us off in a Cameo factory while he went to buy our tickets. But my concerns were unwarranted as Giancarlo gave us an excellent tour of the ruins; I feel that we got a very comprehensive feel of the time, the people, their houses and shops, the class system, the public areas, baths, house of ill-repute, and infrastructure including the roads, their design for cleanliness, as well as the aqueducts and water system. While there were crowds, it probably wasn't as crowded as it had been earlier in the day, and in less than 3 hours I think we got an adequate understanding of it. We made it back to the ship around 6 PM, just 30 minutes from All Onboard (definitely our closest call for the cruise), and then had to walk through shops - and less security - in, up, down, and then around the outside of the port's terminal building before boarding the Jewel. While my spouse got ready for dinner, I remembered to go to the Business Center to print the boarding passes for our flight home, but was dismayed to discover that I'd have to buy at least 1 hour of Wi-Fi to do so! I decided to go to the Crown & Anchor Society Loyalty Desk where the attendant allowed me to use his computer to accomplish the task. Returning to our cabin to collect my spouse, we made our way to the Photo Gallery to choose which ones to buy from our formal nights before enjoying the Farewell in the theatre - Carlo Truzzi & Simona - who did a shadow show, their hands mimicking various wildlife and celebrities, set to music, and our last supper in the MDR, handing tip envelopes to our two waiters. WEDNESDAY (Day 10 - 5,849 steps/2.2 miles/3 floors) We opted for the walk-off-the-ship option; I had previously saved a couple of donuts and bananas (which took days to ripen) from the WJ for breakfast. After leaving an envelope for Denis, we departed with all our luggage and headed for the fourth floor. We actually had to get on the elevator going up if we ever expected to find room on one with all the passengers heading down from the WJ above. It wasn't clear from the instructions left in our room where we were supposed to meet, or that we couldn't actually get off the ship until 7 AM, but we found our way despite getting conflicting and incorrect information from two different Royal employees. Our driver was a few minutes late to pick us up, but just about the time another employee of the same company started to help, he showed up. It was the same driver, and he whisked us to Terminal 3 at the Rome airport, where we had to find our way first to Delta Air Lines and then through to the security line. After standing like sheep with everyone else for 20 minutes or so, when we got to the front we noticed the express line to the left and asked the airport employee whether the TSA PRE CHECK on our ticket meant we could use it. Using her own credentials on the ticket scan, she helped us skip the longer x-ray machine line by going through the Fast Pass on the left. We were amazed by the shopping mall like insides of the airport where you could buy virtually anything "duty-free", but proceeded on to our gate where we had 3+ hours until departure. I believe we could have made the 9:30 AM flight, but ours was at 12:45 PM. However, since the FCO airport had free Wi-Fi, at least we were able to get reconnected. No water fountains anywhere! Using the vending machines, 1.5 Euro/bottle, is better than buying bottles from the airport vendors for 3+ Euros. Thankful for our Sky priority boarding, we were able to board fairly quickly for our 11+ hour flight home. Again, sleeping was not possible so I watched four movies while receiving 3-4 different food services on the plane. It was almost 6 PM Atlanta time when we landed and we made it through customs, called the Park n Ride Plus shuttle, and when we finally arrived home it was 8 PM. ONE THING we didn't do on this cruise that we've done on the last couple is book our Next Cruise while onboard. For one, I noticed that we got a great deal booking this cruise right after Royal announced it, and those announcements for 2020-2021 are later this month. For another, we're not yet sure where we want to go for our next cruise. Read Less
Sail Date October 2018
The staff was rude. The waiters were the only ones who actually showed concern and politeness on the entire cruise. We were forced to wait on the stairs for hours after our flights because they didn’t finish cleaning the ship. We couldnt ... Read More
The staff was rude. The waiters were the only ones who actually showed concern and politeness on the entire cruise. We were forced to wait on the stairs for hours after our flights because they didn’t finish cleaning the ship. We couldnt even wash our faces after a 18 hr flight. We were late getting into Naples and had to sit in the theater for over 2 plus hours waiting to get off the ship. We never had anything restocked in our bathroom unless we asked. The entire ship had to take a cold shower the second to last day of the cruise becaue of the fact that no one had hot water. Our toilet stopped working for two days at one point. It was a cruise that didn’t care about the happiness or comfort of the people and it’s a shame that Royal Caribbean would consider this ship and this treatment of its clients acceptable. You have lost a valuable client because of this and me and my family will never travel with this company again. Read Less
Sail Date October 2018
We did a Mediterranean cruise before and loved it. This was fantastic too. Waking up in new country or port. So much to see and do. Did a day trip booked thru to ship and although a bit pricey, it was a fabulous day. Booked other ... Read More
We did a Mediterranean cruise before and loved it. This was fantastic too. Waking up in new country or port. So much to see and do. Did a day trip booked thru to ship and although a bit pricey, it was a fabulous day. Booked other excursions with outside contractor and our ship was late getting in and been allowed to disembark passengers. Missed our tour completely. Sad because Naples was terrible but the tour we should have done was awesome. Disappointed as we won’t go back again. The Greek islands are amazing, beautiful scenery and great weather when we went in October. Ship sailed from Civitaveccia We travelled by train from Rome and stayed at Civitaveccia. Lovely place to stay. We booked into a B&B. Highly recommend staying there before boarding the ship. We had been to Rome before on our first cruise and had a good look at the sites. A must place to visit. The cruise was so great busy all the time. The Jewel is a terrific ship, I would highly recommend this cruise Read Less
Sail Date October 2018
Day one was a red flag. The ship was being sanitized from the prior sailing. We get it. The Captain came on the intercom a number of times and harshly scolded the passengers. There should have been advertised activities for all to do. ... Read More
Day one was a red flag. The ship was being sanitized from the prior sailing. We get it. The Captain came on the intercom a number of times and harshly scolded the passengers. There should have been advertised activities for all to do. Most people just sat and even laid in the common areas for hours. The Windjammer cafeteria was a disaster. Below par food. Lines and not enough tables to accomodate the guests. The staff seemed robotic. Very little interaction with the guests. The main dining room,Tides, was not much better. I was unable to get a ginger ale till the third night?? Our cabin was worn. I understand, but clean the mirrors, and the bathroom floor and toilet. I received nothing I asked for. The room service menu was not hung in its place because the steward would have to pick up the mess!!!!! The ship did not cater to the passengers. We were held captive on a ship from hell. The BEST was getting off the ship. We were express which meant going to deck five and waiting outside at 6:30 am for over an hour with no where to sit. The line became very long about 300 people. Soon the line moved and about half of us were off the ship when the Captain called for numbers 1-10. We were just passing thru the Theater when everyone stood up and pushed into our existing line. The group in front of us got into pushing, shoving and swearing. The RC staffers turned their heads. I will never sail on RCCL again. The whole package needs trained and especially the top brass should be ashamed. Read Less
Sail Date October 2018
I knew it wasn't going to be a good thing when I received an email telling me embarkation wouldn't begin until after 1 PM for a 5 o'clock departure. We were onboard after 2 PM and went to the buffet. It looked like a shark ... Read More
I knew it wasn't going to be a good thing when I received an email telling me embarkation wouldn't begin until after 1 PM for a 5 o'clock departure. We were onboard after 2 PM and went to the buffet. It looked like a shark feeding frenzy. It wasn't possible to get a table since everyone got on board late and relatively at the same time. We opted to skip the buffet and hang out by the pool. We weren't allowed to go to our rooms since the previous cruise came back to port with several hundred ill passengers due to the Noro virus. The entire ship was being disinfected which meant they were s[praying every inch of it with some kind of sticky substance. Five o'clock came and went and we were still docked. the only announcements being made were to stay away from our rooms. At 5:45 we finally sailed away. We ate dinner and were finally allowed to go to our rooms at 8:30. Once we got to our room, it was still dirty! The bathroom lacked soap, towels, tissue and toilet paper. We couldn't even find our room steward to help with supplies so we just pilfered an unattended cart for supplies. WE saw a crew member shortly after that and asked about our luggage. she told us the staff was too busy to deliver the suitcases but we could go to the front of the ship and collect our own. We found our suitcase sitting outside of two different rooms on our deck in the front of the ship. Our room steward did the minimum to get by the entire time. As an example, he left an empty kleenex box in its holder. I had to ask him for a new one. He brought it to our room while we were gone and just dropped it onto the dresser leaving the old empty one in the bathroom! Terrible way to start the cruise! The only shining stars on board the ship were our wait staff in the main dining room. Natalia and Inzamar was excellent night after night. They were the only ones we tipped extra $ to. The food in the main dining room was consistently good. We ate at Chops one night it was was delicious, highly recommend doing it at least once. The windjammer was your typical buffet with lots of choices. The ports were all new to us so we enjoyed most of them. We did find Athens to be dirty and covered in graffiti. The Acropolis is a must see. Santorini and Malta are both wonderful. The ship was in good shape and clean. The cruise director and staff provided games and entertainment both inside and by the pool to keep people entertained. We saw every variety/magic show and they were all good. A Tango night in the theatre was excellent with professional dancers. Overall we enjoyed the cruise even though we got off to a bad start. I would recommend this cruise. Read Less
Sail Date October 2018
Jewel of the Seas Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.4
Fitness & Recreation 5.0 N/A
Family 4.0 4.0
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.4
Value for Money 3.0 N/A

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