1,653 Royal Caribbean Jewel of the Seas Cruise Reviews

This was my 3rd Royal Caribbean Cruise. Ports were fine. Excursions were over priced and mostly brought us to shop. Too little time for the ruins etc. Food was Mediocre at best. Entertainment was decent. Cabin was good. The ship ... Read More
This was my 3rd Royal Caribbean Cruise. Ports were fine. Excursions were over priced and mostly brought us to shop. Too little time for the ruins etc. Food was Mediocre at best. Entertainment was decent. Cabin was good. The ship didn’t have as much upkeep in all areas as most I’ve been on. Most of the staff were great. The embarkation and disembarkation were very smooth, at one point I lost my C pass card, and it was no problem getting back onboard As long as you have a photo ID, which I had.. I definitely recommend a card holder lanyard. On one of the at sea days, we were on the edge of the storm, which lasted approximately nine hours, and the captain did not address the passengers which I felt he should have to let us know everything was going to be all right. More than half of the ship was sick and they were handing out motion sickness pills and drained the pools. The next day we found out the waves or 10 m which is approximately 32 feet. If you take a Greek Isles cruise, make sure you bring some euro for restrooms and places that don’t except Visa or MasterCard. Read Less
Sail Date September 2018
We are diamond members in RCCL and chose this cruise for the ports visited at a time of year when the Med is less crowded,has a beautiful temperature of between 25-30°C and there are few children on board. We had booked flight and ... Read More
We are diamond members in RCCL and chose this cruise for the ports visited at a time of year when the Med is less crowded,has a beautiful temperature of between 25-30°C and there are few children on board. We had booked flight and transport to the ship through RCCL. Due to await at the airport for other passengers and then having to pick up other passengers from a coach that had broken down on the motorway, we didn’t board the ship until lifeboat drill was in process! A bit late. Our cabin on deck 9 was very quiet and the balcony was a good size. A little walk to the lifts but good exercise. The main disappointment for us on this cruise was that the outside eating area by the windjammer was closed for most of the cruise. This was due to maintenance. We felt that RCCL should have informed travel agents about this. Not a problem for most on the cruise maybe but living in Norway where eating outside at this time of year is impossible this is an important factor for us when choosing a ship. The anytime dining worked very well and lunch taken in the dining room with part buffet saved time and gave a good choice. At all times there seemed to be sunbeds available on deck in many different ares of the ship enabling one to find sun or shade, music or quiet. This we really appreciated after some other ships. We did not attend every performance in the theatre but we particularly enjoyed the tango dancers from Brasil and the Danish magician which were excellent. In ports we took organised trips or did our own thing. In Naples, a city we had visitef many times before, we went on a street food walking tour. This we booked on line. There were only10 in the group and we saw local food being made in small speciality shops in the narrow street of the old town. Something different to do if you have been to a port several times. Take water as there is no drink provided. Overall we enjoyed this cruise on a very friendly ship where it was easy to meet people as there always seemed to be something going on around the ship to involve the passengers. Read Less
Sail Date September 2018
This was our third cruise, second with RC (Alaska was first). Aside from the challenge of getting to Civitavecchia from Rome, and navigating the port via shuttle, embarkation was a breeze. Ship: Good staff and relatively nice ... Read More
This was our third cruise, second with RC (Alaska was first). Aside from the challenge of getting to Civitavecchia from Rome, and navigating the port via shuttle, embarkation was a breeze. Ship: Good staff and relatively nice experience aboard ship. After the second cruise on this class ship (Rhapsody and Jewel) I think I am done with that ship/line. The entertainment was pretty good. The room is what one would expect from a cruise ship in this class- nice but small, less posh than other cruise lines. This line is great for families- less overtly drunken behaviour, good programming for the kids. Dining: the food in the buffet was mediocre at best, so we did most dinners in the upcharged restaurants or the typical dinner seating. That food got monotonous even after a few days so then we tried to eat off ship as much as possible. The windjammer buffet was pretty mediocre. Service onboard was exceptional in all areas we experienced. We tended to avoid many of the activities as we enjoyed just sitting on our rear facing deck and watching the stars. Plus, many early excursions meant we turned in relatively early. Ports and Shore excursions: We often wished we had just a little more time in each port, and what I really object to are the excursions, which seem to be VERY overpriced shopping trips. Our 9.5 hour Pompeii trip left us 55 minutes in Pompeii, but lots of time for shopping. Read Less
Sail Date September 2018
We chose this cruise because it was Western Med. We hadn't visited 5 of the stops, so the itinerary suited us. The passengers were largely American, only about 300 English but this wasn't a problem. The cabin with balcony ... Read More
We chose this cruise because it was Western Med. We hadn't visited 5 of the stops, so the itinerary suited us. The passengers were largely American, only about 300 English but this wasn't a problem. The cabin with balcony was lovely, very quiet and beautifully looked after by our cabin attendant. Iglu cruises organised our holiday and they were very helpful . We had a free AI premium drink package free with our booking and drinks were very expensive, so this was a bonus. It included all cocktails, beer, wine, bottled water, and premium coffees and teas. Breakfast was good, buffet style in the Windjammer as was lunch, and we ate our supper in Tides with waiter service. There was a pizza counter by the pool and desserts and homemade biscuits in the specialty coffee bar. Entertainment tended to be a bit raucous for us, but obviously most people enjoyed it. There as some nice music in the Centrum lounge in the evenings and shows twice a night in the theatre which we did not attend. The bad things were the decks and open air restaurant floors needed a good scrub and the tables were not cleared or wiped between use. Given the emphasis the ship puts on hygiene, I was surprised at this. Other areas were spotless. Food in Tides was spectacular and beautifully served. We floundered when we first embarked, couldn't find places and didn't understand procedures. Our cases took 5 hours to get to our cabin, which wss unsettling. Most people were seasoned cruisers and more laid back about keeping time. I felt I was on a moving platform for the first few days trying to keep times! The Windjammer was a free for all with the children running about. I didn't like the plastic plates particularly when they were warmed! I felt the shore excursions were overpriced and unorganized and wished I hadn't booked them. Lastly I objected to being taken to the airport 6 hours early. There was no RC rep to meet us. Once we'd left the ship we were obviously on our own! Read Less
Sail Date September 2018
This was our 2nd cruise, we are a party of four adults. We thoroughly enjoyed our time and met some great people. Our cabin on the 7th deck was spotlessly clean and the towels were changed twice a day. We enjoyed our breakfasts in the ... Read More
This was our 2nd cruise, we are a party of four adults. We thoroughly enjoyed our time and met some great people. Our cabin on the 7th deck was spotlessly clean and the towels were changed twice a day. We enjoyed our breakfasts in the Windjammer restaurant - loads of choice, great quality and variety and especially loved the food in the Tide Restaurant on an evening. Lots of first class entertainment on an evening with a full programme and choice through the day. The crew and officers were, without exception, very polite, helpful and friendly. The real "Jewel" is undoubtedly the staff. Fantastic. We would like to say a big hello and thank you to Sedrick and Ji, Tide Restaurant, Ashley, Mona and Pedro, Latte-tudes Bar and a big hug to the lovely Florence in Housekeeping. You guys went above and beyond to make us feel welcome and deserve a special mention. Thank you with our compliments. We thoroughly recommend this cruise, try and enjoy. A deserved 5* rating. Read Less
Sail Date September 2018
We chose this cruise for the itinerary which was great. We enjoyed having two days in Rome prior to the cruise. We had been there before but were able to do a couple of things that were on our bucket list. We stayed at the Starhotels ... Read More
We chose this cruise for the itinerary which was great. We enjoyed having two days in Rome prior to the cruise. We had been there before but were able to do a couple of things that were on our bucket list. We stayed at the Starhotels Michelangelo which was great. A 5 minute walk to the Vatican and 15 min walk to Vatican Museums. Location was also good to walk to restaurants. We didn't have to take a taxi anywhere. We booked the hotel and transportation through RCCL as well as our air travel and they did a fantastic job! Will book through them again in the future.The ports in Greece were also wonderful. We took a Ship's Excursion for three ports and on our own in Mykonos. Now for the ship. Jewel was kept very clean and maintenance was great. It is definitely showing it's age although it did undergo a renovation 2 years ago. We had a Junior Suite on Deck 10 and it was in good shape with new carpeting and draperies, although it's also time to gut the bathrooms and get rid of some of the old granite and tilework. The only problem with the ship is that it's smaller and it gets very crowded in the common areas, especially the Centrum area where they have music and parties. It's a small space with way to much going on in it most evenings and jam packed with people. And of course, eating areas are pretty much limited to the Windjammer and the MDR. So you know that the buffet is always crowded. We won't go on this class of ship anymore. We'll schedule our next cruise on a larger one. Then there is the smoking issue. We were on Deck 10 and we could actually smell smoke on our balcony drifting up from Deck 5. I know this was a European cruise with many more smokers which we had expected. The smoke from the Casino permeated the Centrum many times. Other than that we had a great cruise and this ship is in better shape than her sister ship, Radiance, which we sailed on two years ago. Read Less
Sail Date August 2018
This was our fifth cruise (2 princess and 3 Royal Caribbean) and our others have been in Alaska and Caribbean. We selected this ship only for the itinerary and the excursions were certainly worth every penny. Perfect Europe experience. ... Read More
This was our fifth cruise (2 princess and 3 Royal Caribbean) and our others have been in Alaska and Caribbean. We selected this ship only for the itinerary and the excursions were certainly worth every penny. Perfect Europe experience. The tour guides were excellent and allowed us to maneuver through crowds in Rome and Barcelona that we never could have managed as quickly on our own. You might save money on your own but you won’t save time! The excursion descriptions were accurate. We believe we made the most of every precious minute in port this way. The ship was basic and although the staff were honestly excellent the cruise line is clearly trying to squeeze every penny out of every aspect. It was just too expensive for what you actually get. The ship became a necessary evil for the excursions. We had difficulty enjoying it when you could see the people serving you were working so hard! The day at sea was unnecessary and simply terrible. There seemed to be some kids in a small crowd on their own but our kids were really bored when on ship and were not feeling like they could step in to the court games. The pool was so crowded at all times that we could not even imagine how to get in and it didn’t seem hygienic given the ratio of people to water! Even the adults only pool - which our kids were not happy about - was jammed all the time. We have never felt this way on a cruise before and I think it is because there were no other viable activities on board to disperse the crowds! The crowds are not managed well at all. The windjammer was downright hostile! They shouldn’t direct everyone to the same place at once. Overall this cruise made us decide to give up on cruising for a while but if you want to see a lot of Europe in a fast week this is the cruise for you. The food was just ok - same food in the dining room as windjammer and the cruise line is just trying to get people to upgrade to expensive restaurants. It never used to be like this! The premium seems to be just to escape the crowds and that is NOT a good way to treat customers who have already paid so much to be there. Read Less
Sail Date August 2018
I really like the double suit experience, we had a lot of privileges in the concierge, cocktails and in the theater seating. What i really enjoyed is the lunch with the officer at the cruise. It was an amazing experience talking and ... Read More
I really like the double suit experience, we had a lot of privileges in the concierge, cocktails and in the theater seating. What i really enjoyed is the lunch with the officer at the cruise. It was an amazing experience talking and sharing their day to day work. The ports and shore excursions are amazing specially if you take them with the cruise. it's easier they drive you to the center and back to the ship with a guide or not. On board you have many things to do between shopping, casino, theater, pool, Jacuzzi... you don't get bored at all. As for the food, it's fair in the main dining room where everybody eats, but if you take a suit you will have a priority and you can dine or take your breakfast in much relaxing places. The staff are amazing, always smiling, very helpful and always trying to solve each small inquiry you have. Read Less
Sail Date August 2018
As i lay in my stateroom ready to go to sleep, for the fourth night running I can hear the immense noise of the theatre below me. Whenever there is a theatre performance on this ship, we can hear it in our room as if we are there, the bass ... Read More
As i lay in my stateroom ready to go to sleep, for the fourth night running I can hear the immense noise of the theatre below me. Whenever there is a theatre performance on this ship, we can hear it in our room as if we are there, the bass shakes our beds and we can hear every word. We are on deck 7. The theatre is deck 6. The performances dont end until around 1am some nights. The only thing i can say is that the staff have honestly tried to keep us happy. We were offered a free meal as compensation which we did take. But we still had to stay up till 1am every night waiting for the theatre below to close. The next issue. I dont know if this is because I am British and the ship is american, but doughnuts for breakfast? There are healthy options if you want like fruit and cornflakes if you wade through the fruit loops, but be prepared for kids running up and down the restaurant with burgers and doughnuts. There was hardly ever any cutlery (although this did improve as time went on) . I also ordered some indian food as one of my meals in the tides restaurant. Oh my goodness it was worse than a £3 supermarket microwave meal. Gross. Again the staff were so very helpful and asked if there was anything they could do to compensate. Other points- my family spent $300 on champagne one night and they added $30 service charge. 18% gratuity is also added on everything! Why? Again i can only presume this is an american thing as in Britain if you put 18% gratuity on a bill people would flat out refuse to pay it. $30 service charge to open a bottle of champagne? Also....the smoking in the casino? Its not 1950. Why on earth is this still allowed. It stinks out the whole casino and surrounding bars. The only good thing about this cruise is super friendly and helpful staff who are way too good to work on this cruise ship. Oh and the food in the buffet is pretty good for buffet food. The Tides restaurant food is not so good. Oh and the cocktails are so very expensive but come out looking like Wetherspoons. Not cool Read Less
Sail Date August 2018
6th cruise with family, 3rd with RC. We tend to choose older, smaller ships as we don't need the bells and whistles, and Jewel was perfect. The crew have won awards for customer service and it is they that made the holiday. The rooms, ... Read More
6th cruise with family, 3rd with RC. We tend to choose older, smaller ships as we don't need the bells and whistles, and Jewel was perfect. The crew have won awards for customer service and it is they that made the holiday. The rooms, dining and ship were exactly as I had expected, so to specifics: PORTS port heavy with 5 cities in 7 days but all were easy to do. In Cannes we took the ferry over to Iles St. Margarite to see the.fortress where the Man in the Iron Mask was incarcerated. Palma, Ajaccio and Cagliari are easy to do on your own and we booked a private driver for Barcelona. BEWARE: on the daily Compass, RC completely exaggerate the distance to town, especially at Palma to get you to buy €10 return bus rides. They said 8-10km, it was less than 5 and a taxi would have been so much cheaper! DINING I am happy to say in the MDR the Secret Curry Menu is not so secret any more. It is out on the table in addition to the main menu. Food and service were very good, if still meat heavy and sparse on the veg, but I did not like having to choose pudding right away with the starter and main course. Drink service is slow because it is crazy busy (we ate at 6.30) so get a drink before you go in. And don't think about asking to change tables! We were in a terrible position with banging drinks behind us. We did get free lobster dinner for 4 and choc dipped strawberries as apology, but change table? No way. WINDJAMMER Great food but usual madness of no tables anywhere, even outside. There were mornings where they even ran out of water cups, water, mugs, cutlery and coffee so go early or late. FORMAL NIGHTS Unfortunately, these are a thing of the past. We love to dress up formally but although the ladies made great efforts I reckon there were only 7% in black tie. It is somewhat dispiriting to eat dinner next to kids in football shirts and shorts. This is making me reconsider cruising with RC again. THE SHIP A quiet, imperceptible ride, really comfortable. Not very much going on. Best swing band ever, but they did not play the last night. Really relaxed atmosphere, you could go up onto the helideck to do a Kate Winslet Titanic moment. Marvellous! Read Less
Sail Date August 2018
This was our first cruise and we choose RC based on the reviews of suitability for young families. Overall we had a great time but felt that for the cost it wasn't worthwhile and probably won't do a cruise again. Preboarding ... Read More
This was our first cruise and we choose RC based on the reviews of suitability for young families. Overall we had a great time but felt that for the cost it wasn't worthwhile and probably won't do a cruise again. Preboarding the customer service with RC was terrible. The website for booking dining etc was all geared around people who knew how cruises work. As first timers it wasn't clear about the differernt options, and as the phone lines costs 7p per min it wasn't easy to resolve issues. Also, the website couldn;t cope with trying to link 3 bookings (we were a party of 7) together to main a dining reservation for all of us. Onboard staff were very friendly, particularly in the main dining room and kids club. We are English, and the rudeness of other nationalities (particularly American's) in the buffet restaurant was awful. My young children were pushed out of the way by people wanting to get to food with no apologisies. The queues for the outside bar were very long at times with only one person serving. I walked away after waiting too long. I was looking forward to going to the theatre a few times but the show times didn't work around young children (first show time was 9:15pm) and the quality of the shows wasn't what i expected (a poor ventriloquist, only one dance show). I was surprised by the number of smoking areas of the boat (pool bar, an area by the pool and another area I forget). It wasn't pleasant walking through these areas and it felt very odd to have smoking in such a communal area. Maybe American smoking laws are different to the UK? All the destinations on our cruise were easy to get from the port to the main town/beaches, with buses laid on by the port for a small fee (€5-€10). We didn't do any RC excursions as there were so many other options (tourist buses etc) which were alot cheaper. Read Less
Sail Date August 2018
I have never been on a cruise but would like to recommend everyone to give it a go. Great experience and staff are very highly trained. I would like to thank Subash and his team and a big thank you to Stanney and Akshay for looking after ... Read More
I have never been on a cruise but would like to recommend everyone to give it a go. Great experience and staff are very highly trained. I would like to thank Subash and his team and a big thank you to Stanney and Akshay for looking after out dietary needs. I will recommend it to all my friends and family. The experience was planned second by second and the check in and checkout process was so organised. Excursion were organised with tip top coordination. The evening shows were fun packed with shows to attract all age groups. The rooms were a tad small but you were never in your room so didn’t bother us. premium package includes premium drinks and unlimited food with snacks. Fun for kids as they have kids pool, golf and various games. Our whole group would like to thanks the whole team as they have done a grand job . Thank you. Read Less
Sail Date August 2018
Our waiters in the Tides dining room, Igede and Kenad were exceptional. The service was spot-on; they are funny and entertaining. With the combination of excellent food and superior service the Tides dining experience was the highlight of ... Read More
Our waiters in the Tides dining room, Igede and Kenad were exceptional. The service was spot-on; they are funny and entertaining. With the combination of excellent food and superior service the Tides dining experience was the highlight of our cruise. Mona and the other employees at Cafe Lattitudes were great; after the first order she remembered our names and orders, and not just our entire family of 10 but all the other travelers I heard ordering drinks; this is amazing service. When the airlines lost the luggage of 6 of our family members, the crew blew them away with their generosity and thoughtfulness by providing tuxes for the formal dinners, free laundry service, credit for clothing purchases on the ship, and even sent each of their cabins a bottle of wine. They also made several trips to retreve the luggage after the airlines repeatedly lied about where it would be delivered (don't fly American Airlines). A huge thank you to the crew of Jewel of the Seas! Read Less
Sail Date July 2018
Attention was excellent. Everybody on cruise was kind and willing to help. Cabin 9610 with balcony was good for our family of 4 (two teenagers) And we always had a good overview of the ports/cities from that side of the ship. Dining in the ... Read More
Attention was excellent. Everybody on cruise was kind and willing to help. Cabin 9610 with balcony was good for our family of 4 (two teenagers) And we always had a good overview of the ports/cities from that side of the ship. Dining in the Windjammer was a good experience: good food and excellent attention. Entertainment activities were very good and for all ages. We only bought the Cruise’s tour for Athens. The tour guide was not good at all and we lost our time waiting for other people. In Santorini and Mykonos we chose to tour on our own. SantorIni was so crowded and hot that we could only take some pictures, but we had a very good meal (Tepyn en Oía restaurant has a very nice terrace). Since we left the ship in tender boats. Right in the pier we bought tickets for water taxi to Oía, which included the bus to take us up to the city and the bus to return to Fira to take the cable car (everybody has to take the cable car to go to the port and this has additional value ). The whole process is a little messy since there is no order/signs/information. I am not sure but I believe this ticket was not more than 20euros per person. When we were ready to go back to the ship we headed to take the bus to Fira. But since there is no info/order, all the tourists were trying to figure out where to go and what bus to take. There was no line so other people got infront of us. So we asked a guy to get us a taxi to Fira. For 30euros we went back in a very nice van for ourselves. In Fira we did not walk around. We had read that the town was not that pretty so we went directly to take the cable car. There was a long long line but the people of RC and other cruise lines were there to tell us what to do and they also gave us bottles of water. After waiting 40m we were able to get in the cable car and then return to the ship. In Mykonos we arrived to the port and walked around a bit, bought very nice beach clothes and take pictures. We asked for directions on to where to take a bus to the beaches. The bus station is 5m walking from the port. Small Line to buy the ticket and after a short wait we were on the bus to Platys Gialos beach. The bus stops in many beaches (all 5m away of each other). At the beach we rented sun beds in Anios Beach in third line. 20euros each. The attention was excellent and the food and the beach too. When we were ready we Went back to the bus station, which is just outside the beach entrance, but we found a taxi right there and took it back to the ship. In Katakolon: there are taxis waiting right when you step out of the cruise. For 120euros they took us to Olympia for an hour (very nice, maybe it’s better to stay 30m more) waited for us and then took us to the beach for two hours. The beach and the attention were just ok (Vritiosis beach). Each sunbed was 5euros plus you have to buy drinks. Our taxi driver was very nice and talkative. Overall, our cruise was a very nice experience (although better not to do it in high season). Read Less
Sail Date July 2018
The ship: I think it's a middle big ship. It wasn't too big to have an overview of all the decks. But enough space for all the passengers. Food/dining: Tides diningroom: we got a personal table for all the 7 days, with ... Read More
The ship: I think it's a middle big ship. It wasn't too big to have an overview of all the decks. But enough space for all the passengers. Food/dining: Tides diningroom: we got a personal table for all the 7 days, with the same waitresses. I liked that, because then we got to know the waitresses. It was very good service and they tried to get to know us and chat. Windjammer: it was an almost all day buffet (breakfast, lunch and dinner). Very good food! They varied from day to day, like: american, greek etc. But it was also something that were the same every day. So it was always something to eat! I recommend breakfast and lunch in windjammer. And then dinner at the tides diningroom. Service: Every employee I met was nice. They did always greet you. Our head-waitress was very good. He did a recommendation on the menu everyday, and could always get what you wanted. Like 2 maincourse, or two dessert etc. The housekeeping was good. They clean the room twice a day, and makes towles-animals. Every evening you get a program on the bed for the next day. Shows: There were shows almost everyday. One day without show. And often the same show twice a day. The content varied: juggler/circusartist, sining (legends and divas), Tango bueno aires (dancing and singing), west end to broadway (singing and dancing), farwell show (illusionist, singing and dancing). Very great and fun shows at the evening. Good singers and dancers! Activities: A lot of different acitivities. Trivia, music, dancing, party, sport (climbing, volleyball, basketball), courses (example napkinfolding). Just remember to have a look at the program the evening before and plan your day. Or you can just have the program with you, and if you want to do something see if there is some acitivity ongoing. We visited many fine cities. We were in every shore/city in a great amount of time. Read Less
Sail Date July 2018
ARRIVAL We arrived in Civittavechia Port with our own car. Parking Nord is located few steps from the check-in tent. It's very convenient, reasonably priced (around 75 EUR per week), very safe (locked when not operating), yet has ... Read More
ARRIVAL We arrived in Civittavechia Port with our own car. Parking Nord is located few steps from the check-in tent. It's very convenient, reasonably priced (around 75 EUR per week), very safe (locked when not operating), yet has to be reserved in advance at www.portmobility.it CHECK-IN If you have papers filled out via internet, check-in is super quick and stressless. SHIP Nice ship, well mainteined, generally not showing her age, Royal Caribbean style amenties (rock climbing wall, mini golf, etc.), but not the newest ones (zip line, surf wave). Surprisingly enough sun beds at the pool. STATEROOM We have booked linked staterooms, which meant there were plenty of space for four. The rooms are starting to show their age (e.g. sofa). Shower cabin in one of the cabins was really worn out, but the overall impression of the stateroom is still OK. By the way: if you are family of four it's advisable to check prices of two linked cabins with sea view instead of one with balcony. The price difference shouldn't be to big, but comfort of two storeroom is really worth it. You will not miss the balcony that much. FOOD Renown Royal Caribbean food service, yet without lobster night. We really missed it. And, the New York Strip Steak is better prepared ashore... ENTERTAINMENT Almost perfect. Music all over the ship, very good energy, yet the scene becomes a bit sleepy towards midnight. Obviously guests get tired. Superb theatre performers. ITINERARY Ports of call are not Mediterranean top destinations, so if you are flying to Europe oversees, you would like to choose Portofino, Florence, Cinque Terre, Amalfi, Sorrento etc. over Ajaccio and Cagliari, but if you like to combine sightseeing (e.g. Barcelona) with beaches (e.g. Cagliary) it's entirely OK. Do not miss La Pedrera and Sagrada Familia in Barcelona (book in advance) and if you are passionate shopper Passeig de Gracia is better than Las Ramblas. Don't miss panoramic flight with helicopter in Cannes. It's from 45 EUR per person and it's really unmachable fun. OVERALL Overall cruising experience is on usual Royal Caribbean level. Very entertaining. Read Less
Sail Date July 2018
Sailed on her ten years ago and when I first boarded (having been spoilt with the new big ships) thought she was looking outdated. However, after a few hours I stopped noticing the wooden panelling and instead looked at the fantastic ... Read More
Sailed on her ten years ago and when I first boarded (having been spoilt with the new big ships) thought she was looking outdated. However, after a few hours I stopped noticing the wooden panelling and instead looked at the fantastic cleanliness everywhere, Amazing food, great choices every day and hot, yes hot food. Brilliant waiter and assistant who did not spend all week begging for good reviews. Really funny cruise director. Not the best entertainment every day but the singers and dancers were good. Actually in tune. We felt really cared for and looked after on the cruise. Got beds in the solarium every day only struggled on the sea day. Cabin steward was discreetly great. Can honestly say we had a smashing cruise. Suite concierge could not do enough for us. Only had 2 trips ashore as we have been all the locations many times before but as usually very well handled. Overall a fab holiday Read Less
Sail Date July 2018
We really like Royal Carribean, we always have a good experience when we go on cruise with them. The crew members were very helpful and respectful, we specially commend our main dining room servers - Valentino and Ruel, who catered to our ... Read More
We really like Royal Carribean, we always have a good experience when we go on cruise with them. The crew members were very helpful and respectful, we specially commend our main dining room servers - Valentino and Ruel, who catered to our b7every need, who always give the daily recommendations and explained the different dishes on the menu which helped us in picking the best dish. They both remembered each individuals likes and preference in drinks . Gianni who was the head waiter was always around making sure that we have the most wonderful dining experience. The food was good, we specially appreciate the availability of alternative Indian menu from which we could sample different cuisine. One thing that I want to suggest for a better service in the windjammer is for someone to offer to replenish the drinks like coffee or tea or juice. We really didn’t attend much of the entertainment or activities, and we did not book any excursion, but we did our own exploration of the ports and places, we utilized local tour bus or “let petit train” or the hop on hop off buses which were reasonably priced except for the one in Barcelona which was a little pricey €30. We liked all the stops on this cruise, aside from Barcelona, all the cities we went to were new to me and my husband. I specially liked Corsica and Mallorca. I want to commend Madi our cabin attendant for being hardworking, responsible and respectful, and lastly Balazs the bartender on deck 5 for being very friendly and providing us with wonderful service. Read Less
Sail Date July 2018
We chose to splurge on a Mediterranean cruise for our 25th wedding anniversary. Our cruise was near perfect. The ports were gorgeous and we had a fabulous time. RCCL’s staff is very accommodating and friendly. We had, as usual, excellent ... Read More
We chose to splurge on a Mediterranean cruise for our 25th wedding anniversary. Our cruise was near perfect. The ports were gorgeous and we had a fabulous time. RCCL’s staff is very accommodating and friendly. We had, as usual, excellent service. The only two issues we ran into was a surprisingly pushy sales force to get us to buy into upcharges and a poor experience in our choice of cabin. We were VERY taken aback by the astounding number of upcharges for services that used to be free of charge, to include the discontinuation of Happy Hour, a fee for Giovanni’s table, bottled water, fresh orange juice, and more. We booked what we thought was our dream cabin at the very aft of the ship to have a bigger balcony. We were in cabin 1104, right underneath the Windjammer, and we would NEVER book it again. We were hardly able to use the balcony for several reasons. First and foremost, it was covered in soot from the chimneys most days. We could not sit on the lounge chairs unless we wanted our clothes permanently stained from the soot. The problem exasperated when the staff sprayed the Windjammer decks and the water dripped onto the balcony, turning the powdery soot into a charcoal liquid. It was gross. When we brought the issue to the attention of guest services, we were told they were aware of the problem, but had no control over it. We were offered a discount on a future cruise and a $5 bottle of wine to make up for the additional $600 we spent for that cabin. Read Less
Sail Date July 2018
This was my 8th cruise 5 with Carnival and my 3rd with Royal following the cruise I think we will be going back to Carnival. We sailed on Freedom of the Seas in April and was wonderful the Jewel is nothing in comparison and also we paid 3 ... Read More
This was my 8th cruise 5 with Carnival and my 3rd with Royal following the cruise I think we will be going back to Carnival. We sailed on Freedom of the Seas in April and was wonderful the Jewel is nothing in comparison and also we paid 3 times what we paid on Freedom. My husband missed the fun and entertainment on Carnival most nights on Jewel it was a struggle to find something to do, The pros; Staff were wonderful We had a balcony cabin which was every spacious The ports were fantastic Ship is in good condition The cons; Entertainment was awful the production shows were boring I like Latin music but the only live music on board were 3 Latino bands and we needed more variety even the guy in the piano bar was singing Spanish songs when 2k of the passengers English was their first language Food in dining room wasn't great 2 nights out of 6 I had to send my food back as it was in edible but the staff were great in dealing with my issues The ports are definitely the star of this cruise the ship is a disappointment Read Less
Sail Date July 2018
great crew, but would not travel with this cruise line again. The dinner food was actually terrible, even after trying 4 of the different dinners. There was no special dinner for the dress-up nights - in fact, most people didn't even ... Read More
great crew, but would not travel with this cruise line again. The dinner food was actually terrible, even after trying 4 of the different dinners. There was no special dinner for the dress-up nights - in fact, most people didn't even dress up, so it was no big deal at all. The activities were almost non-existent, especially on the sea days. It was extremely disappointing. I compared this to many Carnival cruises, and this was far below my past experiences. The at sea days were actually filled with fun activities around the pool and were very enjoyable. The only activities that RCI provided for the at sea days were a belly-flop contest (one day) and a sexy man contest (the other at sea day). It was pathetic! The nightly entertainment was a little more than high school. I felt nickel and dimed the entire cruise, always asking for more money, spa experiences, expensive drinks, etc. Read Less
Sail Date July 2018
This was our first cruise and we loved it. The Jewel of the Seas takes 2500 people, so not the biggest ship, but it had everything on board that we needed. The kids loved table tennis and the mini golf. We were in a very spacious junior ... Read More
This was our first cruise and we loved it. The Jewel of the Seas takes 2500 people, so not the biggest ship, but it had everything on board that we needed. The kids loved table tennis and the mini golf. We were in a very spacious junior suite and it was great. The service was excellent and the staff were extremely professional. The food on board was amazing, especially in the Tides dining room. We stopped off in Santorini, Mykonos and Katakalon where we got off and took our own transport to the beaches. It was all very easy, especially in Mykonos where you can get a bus from the central bus station to all the main beaches. We opted for a guided tour to the Acropolis in Athens which was really interesting. Getting on and off the ship was super easy and we never had to queue for anything. All in all I can see why so many people love cruises and we would definitely choose Royal Caribbean again. Read Less
Sail Date July 2018
I had such a pleasant experience on the Western Mediterranean Cruise with Jewel of the Seas. The ship had amazing staff and crew, delicious and abundant food, unbelievable efficiency, great facilities, top notch service, comfortable ... Read More
I had such a pleasant experience on the Western Mediterranean Cruise with Jewel of the Seas. The ship had amazing staff and crew, delicious and abundant food, unbelievable efficiency, great facilities, top notch service, comfortable cabins, and more. They anticipated my needs before I knew them which was very impressive. The ship itself looked new because it was spotless! You couldn't tell it was moving because of how smooth it was going. There were enough activities and space for 2,000 passengers. I can't emphasize enough how wonderful the service was and how efficient the processes were, from gathering us guests to our meeting places for emergency drills to our shore excursions - it was fantastic! Also, the staff and crew were very friendly and worked very hard. The ports of call were great! They had a combination of big and small towns, some more well-known than others. I will definitely go on a cruise with Royal Carribean again. Read Less
Sail Date July 2018
I picked this cruise based on destinations and activities for all ages and we were not disappointed. Ages ranged from 3 to 73 and there was a full schedule for all if wanted. We all had a great time and have recommended it to lots of ... Read More
I picked this cruise based on destinations and activities for all ages and we were not disappointed. Ages ranged from 3 to 73 and there was a full schedule for all if wanted. We all had a great time and have recommended it to lots of friends and family since coming back. Definitely value for money. Was surprised at ease of disembarking and embarking at ports as had heard there could be long delays but although ship was full we had no problems even on day where we docked off shore and got shuttle boats in. Fabulous range of dining and entertainment on boat. We didn't even get into all the pools on-board. The climbing wall got full use and hardly got to use the table tennis tables and crazy golf as so much else to do. Staff were great, very accommodating, helpful and enthusiastic. We didn't really use the shore excursions as considered them too expensive for our party of 6 but it was very easy to go into destinations on your own steam. Always easy to locate the Royal Caribbean pick up points. Only one place was in Cagliari, Sardinia where we got picked up on shuttle inside port so were confused as to where to get shuttle. If shuttle had have been outside port it would have been easier to find. Read Less
Sail Date July 2018
Staff is exceptional- they go out of their way to make sure you are having the trip of a lifetime. If you need ANYTHING they go above and beyond to make sure your need are net. Honestly, the service is first class. The boat is always kept ... Read More
Staff is exceptional- they go out of their way to make sure you are having the trip of a lifetime. If you need ANYTHING they go above and beyond to make sure your need are net. Honestly, the service is first class. The boat is always kept very clean, the food is great with a ton of options for everyone, and the ports are beautiful! They put their guests/customers first and are very efficient in all that the do. Checking in and off the ship was very smooth and simple and we were traveling as a family of 5 with 3 young children. All staff were amazing with our young kids and very patient. We have cruised Royal many times in the past and will continue to do so! We can not say enough good things about the Royal cruise line and their staff. Highly recommend to both the young and old and families as well!!! Read Less
Sail Date July 2018
Jewel of the Seas Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.4
Fitness Recreation 5.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.9
Enrichment 3.0 3.5
Service 5.0 4.4
Value For Money 3.0 4.0
Rates 4.0 4.2

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