Sail Date: February 2019
My Husband and I cruised the Panama Canal from Acapulco to San Juan 25 years ago for our Silver Weeding Anniversary. So when # 50 was on the Horizon, we decided to do it again, this time in the other direction. Unfortunately my Husband ... Read More
My Husband and I cruised the Panama Canal from Acapulco to San Juan 25 years ago for our Silver Weeding Anniversary. So when # 50 was on the Horizon, we decided to do it again, this time in the other direction. Unfortunately my Husband got ill and could not go, but I found a friend who could travel with me, so all was not lost. Embarkation went without a snag and we were on board in less than 15 minutes. This by far was the best embarkation I ever had on any cruise. The Ship needs some TLC. Some of the Elevator indicator lights did not work, so after pressing the elevator button you could hear a ding, but it was nearly impossible to detect which elevator was there. We had booked a dining package for the first two nights and elected Chops for night 1 and Giovanni's night 2. The Service and Food in both establishments was outstanding. Our Dining Room Waiters were quite observant and took care of our needs. The timing of the delivery of the courses could have been a bit better. We waited in excess of 15 minutes after finishing our appetizer before the main dish arrived and again for desert. The shows we watched were good. We had booked Shore excursions for every Port, the majority through Royal Caribbean. No problems until we got the Cabo San Lucas. On day one in Cabo they distributed Tender Tickets and Shore Excursions met on Board and went in a group on a Tender. On Day 2, they did not issue Tender Tickets and it seemed like all the passengers on the Ship decided to tender ashore at the same time. Our tour was to meet on the pier at 9:15, so we got in line to get ashore at 8:15. Needless to say we didn't make it ashore on time and our tour left without us. For future overnights in any Tender Port I would suggest having different Tender Lines for Excursions and other passengers. This snag could have been prevented. Or, do like on day 1 and issue Tender Tickets. Read Less
Sail Date: February 2019
Had a wonderful cruise with only a few quirks. Food was good but lacked choices, never a chair available by the pool as people saved them in spite of the rules, masking tape all over on the partition glass between our balcony and the one ... Read More
Had a wonderful cruise with only a few quirks. Food was good but lacked choices, never a chair available by the pool as people saved them in spite of the rules, masking tape all over on the partition glass between our balcony and the one next door as paint had been scraped off, (good thing our friends were in that stateroom as we could see into each others balconies), One evening we were sitting out on the deck enjoying a full moon rise when water started pouring down on us from the deck above (Windjammer outdoor) We hollered up to let staff know were were there and they said "sorry" but kept sweeping water on us, so we had to end the evening abruptly. Ports of call, Aruba, Bonaire, Curacao, Grand Cayman and Labadee were excellent, evening shows were great, and as always, the staff on board were amazing!!. We were a bit disappointed in the "KEY" program as we feel it took away all the perks for being "loyal to Royal". Does anyone else feel this way about the program or is it just us? Sort of like buying the privilege instead of earning it. Our shore excursion on Curacao was not the greatest. We booked the island tour with beach. We felt very rushed to get through the Curacao Liquor Factory and barely had time to taste, with no time to buy anything. The beach they took us to was so crowded there wasn't a single chair available, standing room only, so we asked the tour guide to take us back to the ship, which he did. RCCL did give us a 15% refund on the tour. We still love RCCL in spite of the quirks and still love our wake view stateroom on deck 10 in spite of the noise, construction and dripping water. Read Less
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Sail Date: February 2019
We chose this cruise because of the ten day cruise to the ABC Islands. Always wanted to book this cruise since it was offered on the Sun Viking , many, may years ago. With kids and college expenses we finally got the chance this year. ... Read More
We chose this cruise because of the ten day cruise to the ABC Islands. Always wanted to book this cruise since it was offered on the Sun Viking , many, may years ago. With kids and college expenses we finally got the chance this year. We boarded the ship and went to the Windjammer found a table immediately enjoyed a great lunch with lots of variety. Cabins were ready early and luggage was brought up at that time too. But we had to go searching for it in the hall. We had an aft cabin number 1104 this cabin has an extended balcony on deck eleven. Wake view and we love these cabins. They are spacious and have a great balcony with two loungers , two chairs and a table. CONS...These balconies are located below the windjammer outside deck. One night when we were enjoying start gazing, dirt water came splashing down on us. I yelled up to the staff, but they just kept sending the water down. After that evening we did not go out on the deck at night anymore. Book on deck 10 o 9 If you do not want this experience. PROS to this cabin ..Beautiful views of ports as you pull in and out. The service and food in the main dining room was good. Head waiter , Francisco, Waiter Sandip and Imade worked very hard to make sure we had the best dining experience. This is the first time I remember being able to find a clean table in the Windjammer during breakfast and Lunch. The staff worked very hard to clean tables and even walk around to ask if you needed a drink. Very nice touch! What we did not like , was the solicitation for the speciality restaurants during breakfast and lunch. Everyday we were approached before we entered the Windjammer and again during our meal. This is annoying and a turn off. Entertainment. We missed the first half of the comedian that was on board the first night. Sorry did not get his name. But he was very funny. Jimmy Hopper was great. Terrific voice and acknowledgement to veterans first responders and MOMs! Hope to see Him on my New England cruise this FALL. Getting off the ship was very smooth. Miami has modern facility with carousel for luggage. Big improvement , then trying to find you luggage from a sea of look a like bags. Read Less
Sail Date: February 2019
We chose this cruise to get points closer to being diamond. I prefer the southern Caribbean to any other area and we really like Grand Cayman. We had never been to Curacao before so the tour there was very neat. We like the tour in ... Read More
We chose this cruise to get points closer to being diamond. I prefer the southern Caribbean to any other area and we really like Grand Cayman. We had never been to Curacao before so the tour there was very neat. We like the tour in Bonaire and were excited to actually see them harvest the salt. Wish we could have gotten closer to the flamingos but understand that they are wild animals that are actually quite shy. Sounds like we were lucky to even be able to see them. We had a relaxing time in Aruba once we got past all of the people trying to get us to take a private tour. We had excellent service in Main Dining 2nd seating. None of their other tables showed up so they only had to take care of the 4 of us that showed up for the table. The servers were both relatively new but were excellent. The headliner comedians were very good but we were disappointed in some of the other shows. Just personal taste. We liked the ship - we have sailed Legend and Serenade in the past so Jewel was like sailing an old friend. We had no issues with any staff - they were all very friendly and seemed genuinely excited about moving over to Europe. Read Less
1 Helpful Vote
Sail Date: February 2019
I was between 3 and 4 stars but went with 4 because of the value you get with this ship. It isn't as big or glitzy as the other boats in the fleet but it makes due. The service was great and the staff works very hard to make your ... Read More
I was between 3 and 4 stars but went with 4 because of the value you get with this ship. It isn't as big or glitzy as the other boats in the fleet but it makes due. The service was great and the staff works very hard to make your experience the best it can be. The access to the pool/bar was easy. We never had to wait or fight over pool chairs, seating at dinner/buffet. The entertainment was good but not great. We could have lived without the Nassau port being the public beach was just okay. We still had fun at Senior Frogs and a local brewery within walking distance of the ship. If we could do it over again we would have done an excursion that day though. The Labadee, Haiti port however was one of our favorites. There are plenty of spots on the multiple beaches and we liked how the all inclusive food and drink package (if you have it) transfers to the island. Read Less
1 Helpful Vote
Sail Date: February 2019
The Jewel is definitely just that!!!! A JEWEL. We loved this ship and had a marvelous cruise. Met some terrific staff from bar service to My Time Dining service. The Diamond Lounge is a great place for spending a couple hours meeting ... Read More
The Jewel is definitely just that!!!! A JEWEL. We loved this ship and had a marvelous cruise. Met some terrific staff from bar service to My Time Dining service. The Diamond Lounge is a great place for spending a couple hours meeting new friends and relaxing. Aline, the liaison in the DL, is a tremendous asset to RCI and the Jewel, as is Mark who is a great server. We also fell in love with Prime in the Centrum Lounge...she is so charming and seems to love her job. The best entertainment we have seen in many years was Travis DeLoyt (Elvis Impersonator). What a fantastic show and Travis is one of the most warm and friendly people we have ever met. Royal needs him on their ships. TERRIFIC!!! We enjoyed our first try at My Time Dining and are so happy we finally did. Much more pleasant as everyone there seemed more satisfied than we have experienced in the main Dining Room on our past few cruises. We once again were wowed when we had dinner at one of the specialty restaurants...always a wonderful experience. Our stateroom, on deck 9, was a very nice spacious balcony room. Love the location of the upper decks!!! We didn't do shore excursions on this cruise, but nothing could have beat spending 2 hours in Senor Frogs; meeting so many awesome people and having a blast! We have visited Nassau many times in the past so have seen all they have to offer. Nothing better than Senor Frogs for great fun. All in all....this cruise, as usual, exceeded our expectations as has every Royal cruise we have taken over the past 6 years. Prior to that I cruised Royal for many years and will never change. We are definitely "Loyal to Royal"!!!! thank you Royal Caribbean, for another tremendous vacation. Next one up, Brilliance of the Seas in April. Can't wait!!! Read Less
1 Helpful Vote
Sail Date: February 2019
Chose this cruise because of the unique itinerary. Older ship showing her age in some areas, but still quite lovely overall. We were thrilled to have a Canadian captain:) We had a wonderful large balcony right near the atrium, ... Read More
Chose this cruise because of the unique itinerary. Older ship showing her age in some areas, but still quite lovely overall. We were thrilled to have a Canadian captain:) We had a wonderful large balcony right near the atrium, however the noise from the band each night was terribly loud. They had to close the fire doors to try and drown out some of the noise. Seemed to be short staffed in the dining room. Food was pretty good though - and had some amazing meals and desserts. As mentioned, the balcony was a real treat with two loungers and lots of room. Our room steward was very good. Cabin had lots of storage and was a good size. Shows were pretty good, however a little disappointed that there wasn’t more activities or music during the day. We have taken 2 cruise on older Royal ships and we prefer the newer ships with more “bells & whistles”. Read Less
3 Helpful Votes
Sail Date: February 2019
About 5 years since last RC cruise, been on Princess in the interim. Last RC cruise was also on Jewel (prior to latest refurb). Ship in nice condition, good itinerary, great weather, fun to watch Super Bowl. RC has changed and not ... Read More
About 5 years since last RC cruise, been on Princess in the interim. Last RC cruise was also on Jewel (prior to latest refurb). Ship in nice condition, good itinerary, great weather, fun to watch Super Bowl. RC has changed and not for the better. Staff numbers reduced, they work hard and have good attitudes but you can see they are stretched. Menus (buffet and dining room) are reduced and repetitive with mediocre food. In dining they are pushing you toward their upsell menu items (at 30 bucks it's like they are not giving you any credit for the base meal) or heading to a specialty restaurant. Daily activities are also cut back compared to the "good old days". Even the Filipino cover band had a head count reduction (no drummer). In summary, a good cruise experience but not up to what we've had with Princess recently, IMHO RC comes up short in the value department currently. Read Less
2 Helpful Votes
Sail Date: February 2019
My wife and I mainly decided to cruise the Jewel because of the wonderful itinerary which included Aruba, Bonaire, nd Curacao or as many will say the ABC islands. This was a 9 day cruise. This was our 10th cruise and our 4th cruise with ... Read More
My wife and I mainly decided to cruise the Jewel because of the wonderful itinerary which included Aruba, Bonaire, nd Curacao or as many will say the ABC islands. This was a 9 day cruise. This was our 10th cruise and our 4th cruise with Royal Caribbean. We have sailed on Carnival, Royal, Princess and our last two cruises with Celebrity. We had such a wonderful cruise on the Jewel that we booked another cruise with Royal while on the ship. As our kids are now grown , it was just my wife and I on this cruise. Embarkation was very easy in Miami and boarding went very smoothly. We were on the ship in less than 30 minutes after parking the car, it doesn't get better than that. We went up to the Windjammer for our first meal. My wife and I both thought that the Windjammer Buffet had improved over prior Royal cruises. The food selections were good and the Jewel has wonderful seating inside and out for the Windjammer Buffet. We had a balcony cabin on deck 9, We felt the cabin was a little small and dated but it worked out fine for us. The cabin had plenty of storage places. The seating area was very small and some of the hinges on the doors were damaged but the doors still worked. Overall it was a very clean room and we really enjoyed the location of the cabin. The first two nights we ate at the specialty dining restaurants taking advantage of a buy one get one free deal that Royal Caribbean offers. The first night we ate at Giovanni's and it was very average. The food and the service were both just okay. The second night we ate at Chops Grille and this was our best meal on the trip. The food was excellent and was outdone by the fantastic service we received. The third night was Super Bowl Sunday and they showed the game on the big screen on the pool deck. The drinks and fun were flowing and my wife took some food from the Windjammer which was very good. The next night we were in Aruba until 11pm so our first night in the Main Dining room was not before the 5th night. They sat us at a table where others were just finishing their meal. We enjoyed our time but with them finishing and us just starting, we wondered why they sat us at the table. The food was average and not much of a selection. Service was spotty, my wife would ask for a hot tea with her desert and sometimes it would come and sometimes it would not. On the second formal night, the waiter asked if we would like another lobster tail, we said yes but they never came. The poor waiters get caught up on dancing around, I wish they would just let them do their real job. The entertainment was very good, we enjoyed most of the shows. The comedy shows were excellent. The pool games were fun and we enjoyed playing billiards and ping pong with other couples. We took advantage of the gym and found the equipment to be good and everything in working order. The casino on the Jewel is made for a smoker. It is small so it is almost impossible to avoid the smoke. We still had fun and we honestly won money. We were also given a $500 cruise certificate for a future cruise and we booked another cruise that same day. The ports of call were the main attraction to us for this cruise. Labadee-spent the morning exploring and the afternoon in Amaiga Island, we really enjoyed the island Aruba-we did our own tours-we went 4 wheeling in the morning and a sunset cruise in the afternoon, what a wonderful day and evening we had Bonaire-we rented a golf cart in the morning and snorkeled in the afternoon. Bonaire is the best place I have ever snorkeled, I highly recommend snorkeling in Bonaire with Woodwind. Curacao-we did a day tour, we did snorkel with turtles but this day was very average at best. We did not use any of the children activities. Would we go again on the Jewel-in a split second! The Jewel is a smaller ship so please keep that in mind. It does not have as many toys as the larger ships but because the Jewel is smaller it goes to some really nice places that the bigger ships do not go. Overall we had a wonderful time! Read Less
1 Helpful Vote
Sail Date: January 2019
PROS: -Our kids (4 and 6) loved the kids clubs as well as the kids pool area/waterslide -The staff throughout the ship were, as has come to be expected on RC, friendly and helpful -Overall the ship was very clean -Windjammer ... Read More
PROS: -Our kids (4 and 6) loved the kids clubs as well as the kids pool area/waterslide -The staff throughout the ship were, as has come to be expected on RC, friendly and helpful -Overall the ship was very clean -Windjammer was good and on point with other Windjammers -The (basic) Wifi was not overly fast, but I found the coverage throughout the ship to be good -Labadee Wavejet (Seadoo) tour was fun. Staff were great -Embarkation was surprisingly very fast and smooth CONS: -Casino cigarette smoke permeates all floors of the centrum -Painfully slow elevator wait times -This may sound silly, but the primary elevators are spaced just far enough apart that when one finally arrives, it can be tough to run to the door before it closes. Combine that with the fact it can be hard to hear the "ding" over the noise of the centrum, and it's really easy to miss elevators. It gets pretty annoying after a few days. -Music from centrum may make sleeping in certain staterooms difficult. I did NOT stay in any of these rooms (they may in fact be soundproofed) and the staff closes the big hallway doors at night to try to baffle some of the noise, but the sound still traveled quite far down the hall. I'd suggest checking other reviews before booking any of the rooms nearest to the centrum, on any floor. Unless you like to party late, in which case, I would recommend you DO book one of these rooms. -Abysmal late-evening and after hours food selection: As far as I could tell there's only one kiosk that's open after hours, and their selection is very limited. You'd better really like pizza. -Sub-par main dining room food. Not horrible, but not at the level we've come to expect with RC. I realize this is contrary to some other reviews, so maybe we just got a bad week -Friendly, but slow bartenders throughout ship. I'm not expecting Tom Cruise from Cocktail, but these guys had zero hustle. I now this isn't the end of the world (i'm on vacation and should relax, right?), but they were noticably slow in my opinion. -Aggressive Labadee vendors. I assumed since they were given ID's and let on RC property that they'd be a little less pushy. I assumed wrong. All in all, for the price, this really was a decent cruise. It's a well maintained ship with a good staff. There isn't a lot to do compared to some of the bigger ships, but just enough that I think it would keep most people content, while appeasing those who DON'T like the huge ships happy. While I don't think I would sail on it again, I would still probably recommend it to someone if they get a good deal. It's hard to beat the price. Read Less
Jewel of the Seas Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 3.0 0.0
Rates 4.0 0.0

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