Sail Date: April 2018
This was our first cruise and people recommended RCI. We chose the Jewel of the Seas because of the ports of call. The embarkation and and disembarkation went so smoothly! It was impressive. We landed in San Juan at 1:30 and were on board ... Read More
This was our first cruise and people recommended RCI. We chose the Jewel of the Seas because of the ports of call. The embarkation and and disembarkation went so smoothly! It was impressive. We landed in San Juan at 1:30 and were on board eating lunch at 3. On the way back our meeting time for disembarkation was 8:30 and we were at the airport at 9:10. There were so many activities on board and it really seemed like the crew and staff genuinely wanted everyone to have a good time. The food was outstanding and a lot of variety and options. The service was better than any other service I have ever received. Everyone made a point of knowing our names and calling us by name! There were a lot of upselling emails before we departed about beverage and food plans that had me concerned about what food and beverages would be free. We didn’t chose any food packages and we were very satisfied with the food and beverage choices. I wish I had spent more time researching things to do in each port; I had read that shore excursions were sometimes too expensive but I ran out of time to research them on my own so we just explored each port on our own - which was nice and relaxing not to be on a tight schedule. We are already planning our next cruise. Read Less
1 Helpful Vote
Sail Date: April 2018
After an adventurous/fabulous partial day touring Old San Juan on 4/22, we had a super smooth boarding process onto the Jewel. This was only our second cruise, first was on Carnival Victory in 2013 with our kids, but I really wanted a ... Read More
After an adventurous/fabulous partial day touring Old San Juan on 4/22, we had a super smooth boarding process onto the Jewel. This was only our second cruise, first was on Carnival Victory in 2013 with our kids, but I really wanted a Southern Caribbean Itinerary for me and my husband so Jewel seemed perfect! Cabin 9068 was larger than expected, and was clean with plenty of space. Our cabin attendant was sincerely pleasant and helpful. Location was far enough away from loud activities, yet close enough for easy access to elevators and stairs. Layout of the ship made it a short distance to get anywhere and everywhere. We chose early dining, and truly enjoyed the company of those with whom we were seated. Overall, the food was good but not as good as we remember the food from our sailing with Carnival. Our servers were pleasant enough, but our whole table agreed that service itself was very slow each night. We would look around when walking in and see that bread was sitting on pretty much every table but ours. Still, we would all find stories to share with one another at the table while waiting so the slow service was tolerable. The Windjammer Cafe always had a great selection of various types of cuisine. Coffee was "ehhhh", and someone else here on CC said the orange juice was actually more like Sunny D which we found to be true. VERY glad we didn't do the drink package. I don't drink at all, and my husband would only get a drink here and there so we were fine with the whole "pay at time of service" option. The cruise entertainment was fine, not great. Went to the two late night comedian acts. First one did not make us laugh until about 10 minutes before end of the show. The comedian on the last night of the cruise made us laugh until we cried. The ship singers/entertainers seemed enthusiastic on stage, but the band in the Centrum with the singing drummer seemed not quite as into their gigs. Okay - Ports: St. Thomas - Parasail Virgin Islands excursion was fantastic and exhilarating. Hung out on Sapphire Beach for a bit after parasailing. This was a self booked excursion. Bumpy ride from port to opposite side of island where the parasailing/beach were (during which we witnessed aftermath/devastation of the hurricanes from last Fall) so if you are at all prone to St. Kitts - Beach Tour excursion booked on ship through the cruise line. Cockleshell Beach was a WONDERFUL treat. Beautiful views and perfect spot to just "be" and meditate amongst the scenery. St. John's Antigua - Stingray City excursion booked ahead of time through cruise line. Enjoyed it even though much of it was in the rain. There was another group out there same time we were so the Stingrays pretty much swam off after being fed, but it was enjoyable. St. Lucia - My FAVORITE!!! Go look into Joy's Excursions. Highly rated on Trip Advisor for good reason. Absolutely beautiful!! Caught boat at the port and were with people who had come in on a Carnival ship. There were 8 of us in total, plus our wonderful and hilarious crew. Spent about 30 minutes speeding along the island coast getting some historical background about some different areas. This was a day long excursion on the water, on the beach, at Joy's property which was lush with all KINDS of beautiful fruit trees and plants native to the area. We did the mud bath and the waterfall to rinse off, and it was by far the most fun excursion of the trip. The Pitons are unbelievably beautiful and every photo we took could be a postcard! Most definitely would go back (and want to). Barbados - Food Tour (self booked) lots of history from our tour guide, stopped 5 places and samples were pretty darned good at the first place, but other than the fresh mango at the market, we were not all that impressed with the food. Very interesting to see difference among the pedestrians/traffic in the business district vs the other areas where we walked. We were very fortunate with the weather. Although there was some drizzle while we were starting out, skies would open while we were under rooftops for the tastings but clear up when we started walking again. If we were to go back, we'd definitely do some more exploring. Last day was cruising back to San Juan. Perfect last day/way to wrap up this wonderful cruise. If you are interested in a smaller ship with more of an emphasis on adult activities/options, this is a great choice. At least for this time of year, when kiddos are in school, nothing was overpacked/overcrowded. Could always find something to do, somewhere to sit, and friendly people to start up a conversation with. I LOVED it. Read Less
Sail Date: April 2018
We chose to sail of Jewel of the Seas as we decide to visit the southern Caribbean countries. The cruise ports of calls were the ones we expected to visit.. We had an enjoyable cruise which was really awesome. . We were amazed by the ... Read More
We chose to sail of Jewel of the Seas as we decide to visit the southern Caribbean countries. The cruise ports of calls were the ones we expected to visit.. We had an enjoyable cruise which was really awesome. . We were amazed by the high quality of service of the staff members. They were all very cooperative and enthusiastic towards customers from the very first day of the embarkation. They have a welcoming and positive attitude. We were very thrilled by the musical entertainment. The band 4 for 1 as well as the others played great oldies songs on Deck 4, Music was excellent. The entertainment team was very lively and joyful, The interior decoration as well as the glass elevators were breathtaking. The pool area with the huge movie screen was fantastic. Needless to say, the food was excellent. The countries we visited were interesting with welcoming inhabitants. We would not hesitate to recommend the Jewel of the Seas to our family and friends for their next cruise. Read Less
Sail Date: April 2018
I chose this cruise due to the ports of call. Had a great time in each one of them. Also had a great time on board. I would go again on this cruise. The jewel is a very nice ship. Not to big and not too small with lots of things to do. The ... Read More
I chose this cruise due to the ports of call. Had a great time in each one of them. Also had a great time on board. I would go again on this cruise. The jewel is a very nice ship. Not to big and not too small with lots of things to do. The check in process was easy and very fast. We enjoyed our time on this cruise. Our room steward was always so friendly and helpful. Our dinner service waiters were very nice and helped with our selections. We went to the mystery dinner and had the best time even my sister had a great time. The actors were very entertaining and the dinner tasted great. We attended the wine tasting class and learned a lot which we were able to use on the ship with our wine selections. The shows were very good enjoyed the tango show so very much. Read Less
Sail Date: April 2018
I Choose this Cruise becuase I like the Royal Caribbean. The Jewel of the Seas is an excellent Cruise, the crew are incredible they are professionals, the amability are incomparable. The cabin is conftable and always clean, All the ... Read More
I Choose this Cruise becuase I like the Royal Caribbean. The Jewel of the Seas is an excellent Cruise, the crew are incredible they are professionals, the amability are incomparable. The cabin is conftable and always clean, All the activities are proper and I like a lot, In general I enjoy all the activities on board. The service are the best. In general I recomend 100% positve. The Ship is not to big but is gorgeus are perfect for a good vacations, the meals and taste so good, OMG I loved. The service are excellent, they love to serve and help everybody. If don't have something like a specific drink they offer you an options. Also if your languages is not english they try tu understand you or look for help in your language. The crew tell you tips about the island you go on next day about what to do on the port and with the independet excursions. I hightlly recomend. Read Less
Sail Date: April 2018
Chose this cruise for the itinerary. Great service and friendly staff on board. Enjoyed the food in main dining room as well as the Windjammer. Felt food was above average to excellent in quality and flavor. Entertainment was good, ... Read More
Chose this cruise for the itinerary. Great service and friendly staff on board. Enjoyed the food in main dining room as well as the Windjammer. Felt food was above average to excellent in quality and flavor. Entertainment was good, especially the headliners. Bar service was efficient and friendly. Bought the deluxe drink package and was well worth it. Did not dine in any of the specialty restaurants, so unable to comment on them. In St Croix we walked to nearest beach. Note, the beach is rocky by the water and water shoes would have been a good idea to wear. Unfortunately we did not have them with us. Highly recommend the SeaTrek excursion in St Marten, it was excellent and a lot of fun. Beach in Barbados was beautiful. Kayaked in Granada. Martinique was my least favorite port. Not much to see near port, did not take an excursion. Stayed on board most of stay except to take a walk to vendors on port. After cruise stayed in Puerto Rico for 4 days at the Condado Vanderbilt. Excellent hotel. Read Less
Sail Date: April 2018
Before this cruise I had only ever cruised on Princess. We chose this cruise because we were looking for a ship that had more activities for our son(8) and my husband(my daughter(13) and I just bake in the sun all day:) I was initially ... Read More
Before this cruise I had only ever cruised on Princess. We chose this cruise because we were looking for a ship that had more activities for our son(8) and my husband(my daughter(13) and I just bake in the sun all day:) I was initially very worried about my choice, especially after the hurricane but all my fears were totally unfounded. The Jewel is the smallest ship I have ever been on but it still had plenty to do for the one day that we were at sea. The main pool is small but it still had plenty of room. Our family loved the mini golf every night and the movies poolside. My son and my husband had a great time on the rock wall. There was usually a band playing poolside and plenty of fun games like pool volleyball staff vs. guests and the belly flop contest. My daughter loved the "Dancing With The Stripes". The itinerary was great, although I was disappointed about missing Dominica because of hurricane damage. Our room was spotless and was a great size-the room seemed to be the same size as a mini suite on the Princess, except for the bathroom but we had no need for a bathtub anyway. The food was typical cruise fare, some was good and some was blah but I never had anything that was horrible. I think people need to remember they are feeding thousands of people and not expect the Four Seasons! What really sealed the deal to switch to Royal from now on was the service. I have never been treated so well on vacation in my life. Everyone that we had contact with went above and beyond. Aleksandr, Igor, Gangaram, Joao, Ngurah and Titiana-all amazing wonderful people who truly go out of their way to make sure you are happy and having the perfect vacation you work so hard for! THANK YOU!! Read Less
Sail Date: April 2018
This was a group cruise celebrating a friends 50th birthday. It was an exciting experience more so as it was my first time cruising. The have the friendliest staff as crew members and vet helpful too. They made me feel at home and always ... Read More
This was a group cruise celebrating a friends 50th birthday. It was an exciting experience more so as it was my first time cruising. The have the friendliest staff as crew members and vet helpful too. They made me feel at home and always willing to go that extra mile. The discretionary effort displayed by the staff tells a lot about the company. The waiters in the Tides restaurant were the best just excellent. Michal (hope I got the spelling right) gave me a personal efficient service and from the second day of meeting me knew my name and called me by my name each night we had dinner in the Tides for the duration. He was just fabulous at his job and everyone on my table felt the same. Thank you Michal you made our cruise even more enjoyable. The whole of the staff in the Tides, Windjammer and Ruio our room attendant were just awesome. Thank you all as you made it a memorable vacation for us. Read Less
Sail Date: April 2018
We initially chose this cruise for the timing and for the port calls. In hindsight we were so blessed to have been on this particular ship as she is a dream of a ship with an extremely professional crew. We were so thrilled with the ... Read More
We initially chose this cruise for the timing and for the port calls. In hindsight we were so blessed to have been on this particular ship as she is a dream of a ship with an extremely professional crew. We were so thrilled with the professionalism, friendliness, enthusiasm, and passion of the crew for delivering a high quality experience. From the hotel services staff to the dining staff we were always met with a smile, genial conversation, and an enthusiasm to make this the best possible experience for all members of my family. The balcony stateroom was large enough for three of us and it was so wonderful to be able to spend time out on the balcony enjoying the transit form port to port as well as viewing the ports once back onboard after a days excursion ashore. The musical entertainment was superb and the ships interior was simply breathtaking. We loved taking both the stairs as well as the elevators when going from floor to floor. And the food was so delicious, whether eating in the Windjammer, Tides, or Chops Grille. We can't wait for our next cruise vacation and would love to sail on the Jewel of the Seas again! It was so hard to depart on the last day! Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise for the destinations, however my mistake for not reviewing the ship. Most things were less than adequate. I have been working and sailing with leading cruise lines since 2006, and never have I experienced so many ... Read More
We chose this cruise for the destinations, however my mistake for not reviewing the ship. Most things were less than adequate. I have been working and sailing with leading cruise lines since 2006, and never have I experienced so many unfriendly staff, disorganization of dining room and buffet service, food was flavourless for the most part and badly prepared. The bars were never staffed with enough bartenders and never any management over seeing these problems. As an experienced traveller I try to keep an open mind about a lot of things, but when I cruise I have a certain expectation and with the Jewel of the Seas those expectations were far from met. I am not one to write a bad review but I feel that there are so many things wrong with the organization and basic running of departments that I needed to write this. I am not trying to get anything for free for this trip as I will be hard pressed to sail with Royal Caribbean in the future! Read Less
Jewel of the Seas Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.4
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.0 3.5
Service 5.0 4.4
Value For Money 3.0 4.0
Rates 4.0 4.2

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