Holland America Line Westerdam Cruise Reviews

4.5 / 5.0
1,117 reviews
The timings for meal were restrictive for us.
Photo Credit: briansnel
Buffet breakfast was not up to standard.
Photo Credit: briansnel
Smoking area was best we ever experienced.
Photo Credit: briansnel
Towel animal zoo, done by all the stewards.  So fun!
Photo Credit: ingridzoo
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3.9
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11-20 of 1,117 Holland America Line Westerdam Cruise Reviews


too many disruptions & disappointments

Review for a Asia Cruise on Westerdam

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prins
10+ Cruises • Age 50s

our 2 week Indonesian explorer was disappointing. some issues we experienced: - the airco of our cabin (incl the complete corridor incl our neighbours) was not cool enough. esp. at night the cabin temperature was way too hot. we woke up in the middle of night sweating. HAL did inroom measurements and acknowledged that it was up to appr. 20% higher than it should be (24 degrees vs 20 degrees). ...
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Sail Date: November 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Not my favourite, but met most of my needs/wants

Review for a Asia Cruise on Westerdam

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TheSuiteLife4Me
2-5 Cruises • Age 50s

My mother and I selected this cruise date / itinerary 12 months before departure. It included Japan and Hong Kong which were key to our travel desires. Let’s start with the challenges. We booked a “Guaranteed Oceanview Room”. Mistake. Should have selected our room at reservation. We were upgraded to a Verandah room directly under the pool deck. The deck scraping at odd hours was not ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Some hits, some misses

Review for a Asia Cruise on Westerdam

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RDMACKAY
6-10 Cruises • Age 60s

Westerdam is an old ship. It appears that the latest refresh was for the main areas as they were all very nice and clean. The cabin certainly could use a refresh. The bathtub is very shallow so there is no way an adult can take a bath in there. The food was as expected although it appears that the meals in the main dining room have shrunk about 40%. There appears to be less waiters with ...
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Sail Date: October 2023

Cabin Type: Large Outside Stateroom (partial sea views)


Ship needs more refreshing

Review for a Asia Cruise on Westerdam

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karing2000
10+ Cruises • Age 70s

Stay away from balcony room The bathroom stinks of mold and mildew. They have tried deep cleaning but I fear it’s under the bathtub and walls. Other cruisers say their room is fine so I guess I got stuck they need to take out tub and replace with shower. The mold caused allergies that made my entire 26 day cruise less pleasant. The dining room dinners were great but the lido buffet awful. The ...
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Sail Date: October 2023


A bit of a Westerdam disappointment

Review for a Transpacific Cruise on Westerdam

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When and How
10+ Cruises • Age 60s

We had sailed the Westerdam a couple of times before and felt that it was one of the best ships of a very good line. The ship itself is still very good indeed, so why were we disappointed? Alas, just about every staffer we encountered seemed unfamiliar with their job. Standing in line for the front desk, a staffer came out and asked who needed service, but obviously everyone did if they were in ...
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Sail Date: October 2023


Will Never Cruise Holland Again

Review for a Alaska Cruise on Westerdam

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randellleah
2-5 Cruises • Age 50s

After doing months of research, I chose this cruise for my family to celebrate my dad's 90th birthday and for him to see the B.B. King show. Well, this cruise was a big disappointment. Before we even got to go onto the ship, I had to argue with one of the staff about getting (5) five wheelchairs for us. Then after that was finally settled and no, I only received 2 wheelchairs, we walked on board ...
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Sail Date: September 2023

Traveled with children

Traveled with disabled person


Unbelievable access to Hubbard Glacier but not sold on Holland America

Review for a Alaska Cruise on Westerdam

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Cruiser Rick1
10+ Cruises • Age 60s

This was our 2nd cruise on Holland and 4th Alaska cruise. Last year we were on Royal Caribbean and were in and out of the glacier in an hour. This time we were there for several hours and got to within 1/3 of a mile of the glacier. Lost count of how many times the glacier calved in front of us. Weather for the cruised ranged from the roughest night I have ever had at sea the first night out to ...
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Sail Date: September 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Really like HAL Small Ship Cruising!

Review for a Alaska Cruise on Westerdam

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scooter6139
10+ Cruises • Age 50s

We arrived an hour before our set 12PM check in time, but since we were in a Neptune Suite, I knew we had anytime priority access. Access to pier 91/92 was easy, not much traffic considering both Westerdam and the Discovery Princess were disembarking/embarking at the same time. Short line to drop off luggage, then made our way through security and then a super short face recognition check-in ...
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Sail Date: August 2023

Cabin Type: Neptune Deluxe Verandah Suite


This story doesn’t match this ship

Review for a Alaska Cruise on Westerdam

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Ddintulsa4
10+ Cruises • Age 50s

There is no BB King blues or Lincoln theater. There’s a rolling stone lounge and a billboard area. The world stage is pretty with truly locally choreographed entertainment. If you enjoy educational seminars along with a few sprinkled activities. If you are looking for quiet and bored. This is your cruise. We loved the thermal spa. The specialty steak house was a disaster as it took 2.5 hours and I ...
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Sail Date: July 2023

Cabin Type: Neptune Deluxe Verandah Suite


Holland America Needs To Work On Improving Their Customer Experience and Food

Review for a Alaska Cruise on Westerdam

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reelfast
10+ Cruises • Age 70s

We wanted to try Holland America after a four year pause. Short cruise in Alaska. We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...
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Sail Date: July 2023

Cabin Type: Neptune Deluxe Verandah Suite


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