Holland America Westerdam Cruise Reviews

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Westerdam

Member Rating

75% Loved It

Cruise Critic Rating

4.5 Editor's Rating
908 Holland America Westerdam Cruise Reviews
Cruiser rating
Excellent
457
Very Good
213
Average
130
Poor
55
Terrible
41
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Family Cruises
152
Senior Cruises
89
Romantic Cruises
61
First-Time Cruisers
32
Group and Theme Cruises
20
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Draperdarl
Member Since 2016
1 review
2 helpful votes
Sailed November 2016
I wanted to take my 3 grown daughters on a cruise during Thanksgiving week out of San Diego. Two of the girls had never cruised before and I could barely keep up with their excitement over everything! Embarkation was good and didn't ... Read more
margiecruisequeen
Member Since 2002
1 review
12 helpful votes
We finally were able to try Holland America Cruise line on the Westerdam. It was great leaving out of our hometown,San Diego,than to drive to Long Beach or Fly. Embarkation-was a breeze,very organized-we arrived at 11am and were on ... Read more
specvette
Member Since 2016
1 review
3 forum posts
5 helpful votes
Everything about the Neptune Suite & the amenitities that go with it are great. Priority embarkation & disembarkation, priority tender access, the Neptune lounge & the suite itself. Unfortunately we sailed on the Westerdam ... Read more
Adventure_Seeker_Sean
Member Since 2015
1 review
15 forum posts
1 helpful vote
As I write this review, know that my cruise was 6 months ago. I am only going off of mental notes remaining; this prevents me from talking about minor details, and rather only reporting what I can recall now as significant. Goods: ... Read more
canadianbear
Member Since 2009
3 reviews
2,124 forum posts
9 helpful votes
Sailed October 2016
This was our first cruise on the Westerdam but we have done many more on other HAL ships. I like this size of ship-not too big and not too small. We had a Signature suite and love the size of the cabin and balcony. The staff on ... Read more
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Ms.Jackson
Member Since 2016
1 review
3 helpful votes
Sailed October 2016
Disclaimer-I actually won this cruise in a raffle, though I paid airfare, taxes, tips and incidentals. I was really impressed with this cruise and the ms Westerdam. The staff was cheerful and gracious, the food was excellent and the ... Read more
older rowdy
Member Since 2016
1 review
9 forum posts
4 helpful votes
Sailed October 2016
We sailed from Vancouver BC. Short 4 day cruise. We stayed in a cheaper hotel as there was a big convention. The Tropicana. Cab drivers are really nice. Vancouver BC is a great city. I am young 60 and sailed with my daughter. I noted that ... Read more
Sylv the sailor
Member Since 2017
1 review
5 helpful votes
I chose this cruise because we live in Vancouver and it would be a no hassle (airports) way to enjoy a leisurely much needed holiday. The first day should have been the omen that would tell us how the rest of the trip would work out. We ... Read more
49erteacher
Member Since 2016
1 review
95 forum posts
8 helpful votes
The Rock and Roll Cruise Major crew members Mark Rowden – Captain Sarah Koster-Claxton – Cruise Director Christina - Culinary Director Jake - Show Host I have taken one cruise on Holland America back in ... Read more
Kay&Mike
Member Since 2001
2 reviews
288 forum posts
4 helpful votes
Sailed October 2016
The service was pretty good but no one went above the basics. The food was definitely a disappointment! The menu sounded great but what we were served did not reflect what was written! That applied to the appetizers, meat (chicken was ... Read more
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schnutz
Member Since 2009
3 reviews
26 forum posts
2 helpful votes
My wife and I booked this cruise because we got a great deal on the fare. We booked an inside guaranteed room which Holland America chooses, which turned out to be an extra large stateroom in the rear cent er of the main deck, the lowest ... Read more
summerinitaly
Member Since 2009
9 reviews
63 forum posts
4 helpful votes
We enjoyed this 18 day cruise to Hawaii and back, the longest cruise we've taken. There were five sea days in each direction, a great time to relax and explore the ship. Our veranda cabin was spacious with plenty of storage and a good ... Read more
diconn
Member Since 2016
1 review
7 forum posts
1 helpful vote
We chose this cruise due to the number of sea days as well as it left from Vancouver, BC. Having been on several other HAL cruises I was a bit disappointed with the quality of the food in the main dining room, didn't seem quite up to par ... Read more
bruce lee
Member Since 2006
2 reviews
105 forum posts
13 helpful votes
We chose this cruise because we live in Vancouver and didn't have to fly anywhere, we also love the 5 sea days each way. Embarkation took a very long time - our luggage got to our room before we did. Disembaraktion was very easy. I ... Read more
BobbiSox
Member Since 2011
7 reviews
3 helpful votes
Nineteen years ago, we honeymooned on the 'old' Westerdam, so we chose this ship, the 'new' Westerdam, for our anniversary celebration. Embark was pretty quick and easy, and along with the HAL transfer (from airport to cruise terminal) ... Read more
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gmore70
Member Since 2016
1 review
8 helpful votes
Overall, good and fun. But for what I would want, 45 years of age, Birthday Cruise for my girlfriend, it was just okay. The main thing was the ship, its old and outdated. Its like a hotel that was once beautiful, when it was built, then ... Read more
Swandi n Meow
Member Since 2016
2 reviews
17 helpful votes
Embarkation and Disembarkation process was very smooth. We arrived at Seattle pier 91 at around 12pm and able to get into our room within 45 mins. Luggage arrived within an hour. Our group were scheduled to leave our room at 9:30am and ... Read more
LoriEm58
Member Since 2016
1 review
46 helpful votes
We chose this cruise as it was the last one of the year, which we knew would not have a lot of children, which we had heard monopolized the pool area during summer cruises. This was our first cruise and Holland America completely screwed ... Read more
Cynder64
Member Since 2015
1 review
5 forum posts
11 helpful votes
Sailed September 2016
We didn't want to leave the ship!! We got spoiled really fast with an upgrade to a Neptune Suite. The room provides access to the Neptune Lounge which has seating areas for watching TV, reading, or conversing, a table for playing ... Read more
Southerner16
Member Since 2016
1 review
4 helpful votes
Sailed September 2016
Staff- friendly, accommodating and smiling. Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked. Ship is dated and smells- lack of staff cleaning regularly in common areas ... Read more
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daisybertie
Member Since 2011
3 reviews
28 forum posts
4 helpful votes
Sailed September 2016
Our second time on Holland America to Alaska. Chose to cruise from Seattle on the Westerdam. It was absolutely fabulous. The ship was spotless, and everywhere you went there was someone cleaning or polishing. We had an inside cabin, which ... Read more
Novanahant
Member Since 2014
1 review
15 forum posts
7 helpful votes
We just got back from a 7 day cruise on the Westerdam, R/T from Seattle. I can not say enough about how great it was. This was our 3rd cruise on HAL and it did not disappoint. The room was spacious, lots of storage and our stewards ... Read more
Bostonjetset
Member Since 2012
3 reviews
1,034 forum post
6 helpful votes
Overall this was a wonderful trip! The Westerdam was a lovely ship and the scenery in Alaska is breathtaking! I can see why many people repeat Alaska many times over. We were also truly impressed with Seattle. Prior to this trip, we had ... Read more
MrCrazyguitarlicks
Member Since 2016
1 review
6 forum posts
11 helpful votes
Sailed September 2016
My husband and I are first time cruisers in our late 50's. We selected HAL because we wanted a smaller ship/fewer people. I believe there were 1900 passengers on this trip. I understand the total capacity of the Westerdam is about 2400 ... Read more
E.P.Dowd
Member Since 2016
1 review
4 helpful votes
Sailed September 2016
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem ... Read more
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