"I even saw people leave their snotty tissues on their plates, poor staff!Very good ports, but one was cancelled 2 weeks in advance no explanation...."Read More
Sallyandtex
6-10 Cruises
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Age 50s
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1-10 of 1,092 Holland America Line Westerdam Cruise Reviews
We chose this cruise because we didn't feel up to going to Europe this year. Never having been to Alaska, we felt that the three-hour flight to Seattle wouldn't be too taxing and then a leisurely, relaxing cruise of seven days with no jet lag would be just the ticket. We opted for Holland America to assign our rooms and when, the week before, we were assigned Room we were at first happy. Back of ...
This was the last of off a series of cruises that took us from SE Asia to Seattle. And it was the most enjoyable one!
The ship is old, but still very nice and comfortable and tech friendly. Wifi worked great, the App was useful and did have a good chat function. The cabin was spacious and well equipped. But we did have some issues with the TV remote and changing batteries did not help.
Food ...
This cruise was the first of the year to Alaska for Holland America this year, 2023. We had heard favorable things about a Holland America; however, the cruise line failed to live up to any of the expectations that people had set for us. It began by having the board at 11 AM without our cabins being ready nor leaving until 5 PM. All of the passengers were directed to the Lido deck, where they ...
We wanted to take my MIL and FIL on vacation. Living in Hokkaido their entire life, they'd never been to the USA. We found this transpacific cruise last September and we chose it- my second repositioning cruise; their first cruise EVER.
Embarkation - we'd received a message indicating the Inside Passage was now a no-go. Ok, I thought- though beautiful, it wasn't a deal breaker. We got on ...
All good all round. The food was a bit bland - we think because of the older demographics of the other passengers. But overall we enjoyed it. Bar staff were great and funny. Mask policy was controversial and some guests were a bit angry.
Took a day trip tour with City Unscripted - our guide was called Gabriel (Jewel) I think...he was excellent.
The burgers were good and we were glad we went ...
We wanted to see the cherry blossoms in Japan and booked with HAL because they were sailing this spring at the right time. We sailed with them in 2016 to Alaska and it was fine. This sailing was just awful. I read the cruise critic review several months ago when we first booked and it seemed very good but their review is way out of date. I checked recent reviews just before sailing and they ...
Embarked at Yokohama (airport bus from Haneda was easy). Approx an hour from arrival to embarkation on ship. Would recommend completing VeriFLY app. There was a separate line for those who had.
We were in cabin (VE). Quiet and comfortable. The ship itself is traditional in feel, a little past its best, but spotlessly clean. Japanese rules meant wearing of masks, which was generally adhered to. ...
We have only cruised 3 times with HAL, however each was 14+ days. We were on the last Asia cruise before Covid, and the 1st one since Covid (ports in Philippines, Taiwan, and Japan). Both on Westerdam. However HAL is down trending for us.
Preface: Let me just say that running a cruise is a very difficult thing. Nearly every guest on board has a unique need or request. Staffing turn over ...
This was a special birthday gift for my husband it was bad no organisation after 2 hrs in Singapore immigration and booking in we got to ship to find another queue to hand in passports after another hr we were free they said they needed them for immigration to Phuket which was 2 days away dinner that night took 3hrs.
In Phuket we were landed in an industrial area by tender very choppy and long ...
To resume pre-Covid travel, we decided to take up an attractive 2 week fly/cruise package departing Singapore. Having previously sailed on Cunard and Celebrity we sought out a different cruise line,HAL, which was scheduled to visit approx 6 interesting Asian ports. This proved to be a huge mistake.
Amongst the few positive aspects of the line's Westerdam ship is it quirky, modern art deco ...