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Holland America Line Westerdam Cruise Reviews

Holland America Line
Westerdam
Destination
Departure Port

Traveler rating

Excellent

481

Very Good

277

Average

169

Poor

69

Terrible

51

Cruise type

1,059 Holland America Line Westerdam Cruise Reviews


Kally Elizabeth avatar

Kally Elizabeth

1 Review Written

2 Helpful Votes

Holland America was awesome despite a very difficult situation.

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We chose this Asian cruise due to the itinerary (Ha!!)and visiting Vietnam was on our bucket list. Despite the Coronavirus situation, we thought the cruise was awesome.The Captain, cruise director, hotel ...
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Sail Date January 2020


Holleyho avatar

Holleyho

1 Review Written

8 Helpful Votes

We survived and thrived on the Ship without a port odyssey

I love Holland America more than ever! The first two weeks of the journey visiting Thailand, Cambodia and Vietnam were spectacular! Then the (Coronavirus) hit the fan - and changed everything. We became ...
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2 photos

Sail Date January 2020


TravelDreamer75 avatar

TravelDreamer75

8 Reviews Written

16 Helpful Votes

Great people but lacking educational component

This was my second HAL cruise, and I have to say from the top my biggest disappointment was that there were no Educational lectures like I had my first cruise. If this is not a regular HAL experience, I apologize, ...
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Sail Date December 2019


disudds avatar

disudds

6 Reviews Written

8 Helpful Votes

Great itinerary, wonderful service

We booked the first 16 days of the Far East Discovery because of the amazing itinerary and we were not disappointed. From Singapore to Hong Kong, every port had something wonderful to offer. This was our 8th cruise ...
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Sail Date January 2020


Pltstravel avatar

Pltstravel

1 Review Written

8 Helpful Votes

Never again

Cabin: poorly working A/C, dripping with water on bedding. Moisture running of walls. Overhead bed hinges broken, bed leaning forward/downward. Bathtub would backup off and on. First couple days toilet didn’t ...
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Sail Date December 2019


dcg6236 avatar

dcg6236

1 Review Written

5 Helpful Votes

Amazing experience with Holland America!

Our Alaska cruise on the Westerdam was fantastic. We had 3 generations, with teenagers being the youngest of the group, so I was a bit nervous hearing about the usual demographics of Holland America cruisers. To my ...
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Sail Date May 2019


daryllafferty avatar

daryllafferty

1 Review Written

8 Helpful Votes

Loved the Neptune cabin and perks.

This was our first time in a Neptune Suite. We loved the convenience of the concierge just down the hall, the priority dining seating, and breakfast in the Pinnacle Restaurant. We originally signed up for a ...
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Sail Date December 2019


sunhat123 avatar

sunhat123

4 Reviews Written

22 Helpful Votes

Great Pacific Crossing and Asia Cruise

This was our fourth HAL cruise in the Asia-Pacific region and we enjoyed it. Westerdam has been refitted in recent years and the ship was in very good shape. Carpets and furniture were clean and well maintained. ...
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Sail Date September 2019


quadrant avatar

quadrant

2 Reviews Written

16 Helpful Votes

Definitely in need of a refit

I picked this cruise for the brilliant itinerary - the ports were the best part of the trip.There is absolutely NO Wow factor to this ancient ship.Embarkation went smoothly(mainly because I,d done it on line before ...
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Sail Date November 2019


RG3138 avatar

RG3138

1 Review Written

3 Helpful Votes

Varied and Interesting Cruise Around Asia

We chose this 28 day cruise from Shanghai to Singapore because of the itinerary and we were not disappointed. We saw Shanghai, 5 ports in southern Japan, 2 ports in Taiwan, Manila in the Philippines, Hong Kong, 4 ...
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Sail Date October 2019


puhleeze avatar

puhleeze

1 Review Written

7 Helpful Votes

Staff really made the cruise enjoyable

Have been on HAL cruises before and wanted to see some Asian ports. Would not recommend cabin 4166 if you are inclined to suffer seasickness. This ship was very clean and staff were cheerful and helpful. Our cabin ...
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Sail Date November 2019


stormywaters avatar

stormywaters

1 Review Written

17 Helpful Votes

Fabulous itinerary but HAL ship quiet with very little entertainment

Took the 14 day leg on the HAL Westerdam from Hong Kong to Singapore chosen due to a great itinerary. My first ever cruise and I had been told by my companion, a seasoned cruiser, to expect entertainment, ...
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Sail Date November 2019


crusty guy avatar

crusty guy

1 Review Written

25 Helpful Votes

Great ports of call, OK staff, Terrible ship

I choose this cruise for one reason only the ports of call, I was excited to get guided tours around, no thinking, no getting lost but after the third terrible excursion, I cancelled the rest of them. Cruise Asia is ...
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Sail Date November 2019


Steveoka avatar

Steveoka

21 Reviews Written

136 Helpful Votes

A good experience

We did 2 back to back cruises from Vancouver to Shanghai on the westerdam. The staff as usual were friendly and very efficient from the room stewards to the waiting staff they were all very pleasant and full of ...
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Sail Date September 2019


jpeter1936 avatar

jpeter1936

6 Reviews Written

68 Helpful Votes

From Here to There and Back Again

This was our sixth cruise to Alaska, all on Holland America ships. People, I know ask “Why Alaska? Why Holland America? Why the same cruise?” I’ll answer the last question first, “Because we can, because ...
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Sail Date September 2019


Bkstinson avatar

Bkstinson

1 Review Written

18 Helpful Votes

Stellar serving and attendant staff

We sailed Sept 22-29th 2019 and had a positive travel experience made so by the excellent serving staff throughout the ship, in our cabin (thank you Ricki and Ahmad), and dining service (thank you Ari Komang Joseph ...
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Sail Date September 2019


ChristinaCruiser avatar

ChristinaCruiser

1 Review Written

8 Helpful Votes

A disappointing cruise completely ruined by a trash beverage manager

As a former Hal loyalist, I was excited to cruise again after a short 2-3 years break. I grabbed my son to go with me as my hubby didn’t want to visit Alaska for the Nth time. The first indication that things ...
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Sail Date August 2019


andylen avatar

andylen

1 Review Written

3 Helpful Votes

Our most disappointing HAL cruise

This was an extended family cruise+land tour of Alaska. My parents were celebrating their 60th anniversary and said the only place they had ever been that they wanted to return to was Alaska. Because we have all ...
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Sail Date June 2019


Lovecabo2002 avatar

Lovecabo2002

3 Reviews Written

11 Helpful Votes

Not as bad as the first, but still below our expecations

I've written another review of our experience on the Volendam from Vancouver to Skagway Alaska. After that cruise we went on a nine-day land tour of the Yukon and Alaska, and at its completion we boarded the ...
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Sail Date August 2019


sro54 avatar

sro54

1 Review Written

8 Helpful Votes

AVERAGE AT BEST!!!!!

My husband and I have gone on 4 cruises; HAL was the worst. First of all, we embarked in Seward at 6:30 pm. After going through the muster drill, we came back to our room to unpack. The steward knocked on the ...
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Sail Date July 2019


Craigsdal avatar

Craigsdal

1 Review Written

8 Helpful Votes

Great Staff! Fabulous Trip!

We were a group of 3 couples & a travel agent recommended this cruise & itinerary. In addition to the cruise we also booked a 3 day land tour. Our trip didn’t start very well, as we all flew out of Chicago ...
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Sail Date July 2019


GYPSEA2010 avatar

GYPSEA2010

3 Reviews Written

21 Helpful Votes

Alaska and Holland America experience - WAY beyond our expectations - Awesome!

this trip was WAY beyond our expectations - it was AWESOME and I highly recommend! Definitely recommend doing the Alaska land part first - because you are in constant motion and it can be a bit exhausting. And ...
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Sail Date July 2019


in8ure avatar

in8ure

1 Review Written

7 Helpful Votes

RECONSIDER SAILING ON HAL: Lack of Service Training / System Issues Abound

HAL Westerdam July 14 to 28 Alaska We were on Niew Amsterdam in 2016 and found it to be excellent. We loved it so much, both managers and crew were very friendly and accommodating. Therefore, when an opportunity ...
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Sail Date July 2019


Bridget31 avatar

Bridget31

8 Reviews Written

58 Helpful Votes

From East to West, from Today into Yesterday.

Our first cruise with Holland America was to South America and Antarctica on Zaandam in January 2017. We were very happy with life on board and were particularly impressed by the Lido Market, the informal food ...
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Sail Date April 2019


nfall2010 avatar

nfall2010

3 Reviews Written

16 Helpful Votes

Second HAL Alaska cruise not as good as our first

In 2015, we did our first Alaska trip, which was an HAL Land/Sea Tour, where we did a land based tour of the Yukon first, and then did a short (4 night) cruise on the Volendam to finish off our tour. This week long ...
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Sail Date June 2019


Westerdam Ratings

CategoryEditorMember
Cabins4.04.3
Dining4.53.9
Entertainment4.53.7
Public Rooms4.54.3
Fitness Recreation4.03.8
Family2.53.6
Enrichment4.03.6
Service4.54.3
Value For Money4.53.9
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