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2 Helpful Votes
Sail Date: March 2019
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
1 Helpful Vote
Sail Date: March 2019
We enjoy Princess because it fits our style as a couple: Princess ships are fundamentally ships, not floating amusement parks. The decor is very pleasant, particularly the piazza area. The balcony cabins are comfortable, and we find the ... Read More
We enjoy Princess because it fits our style as a couple: Princess ships are fundamentally ships, not floating amusement parks. The decor is very pleasant, particularly the piazza area. The balcony cabins are comfortable, and we find the food to be excellent. Regarding dining, we enjoy the buffet for breakfast and dinner, but use the main dining rooms in the evening. We will never sail with a cruise line that does not have open dining with tables for two, such as Princess's "Anytime Dining". Particularly on this cruise, getting a table was never a problem. The food and service in the main dining rooms were fine. We happened to receive a complimentary dinner in Sabatini's Italian restaurant, and were VERY impressed. Nex time we will be happy to pay the $25 each. The International Cafe and coffee bar is a highlight for us. The specialty coffees are reasonably priced and quite good, and the snacks and pastries are excellent. This ship had the new "Medallion" feature and vastly upgraded internet service. The medallion made embarkation go very smoothly and quickly and the internet service was almost like land-based wifi in its speed. Of course it is not free, but a much better value than the previous glacially slow service. Some of the ports were new to us: Belize and Roatan. In Roatan we just walked to the adjacent beach for free - very pleasant. In Belize (a long tender trip from ship to shore) we took the excursion to the Altun Ha ruins and were quite impressed. It is a treat to be able to climb on the pyramids, and seeing a little of Belize on the way was interesting. Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
3 Helpful Votes
Sail Date: March 2019
Having cruised "Princess" before, I was pretty sure that this would be a great cruise, and at a reasonable cost. I WAS RIGHT. Embarkation/Debarkation fast, and painless. Cabin was just a bit larger than some of the other lines ... Read More
Having cruised "Princess" before, I was pretty sure that this would be a great cruise, and at a reasonable cost. I WAS RIGHT. Embarkation/Debarkation fast, and painless. Cabin was just a bit larger than some of the other lines I've sailed recently. Food was very good, and the buffet was OUTSTANDING. Service in the buffet was very, very good as well. BIG shows were much better than the recent offerings, on some other lines, and the presence of LIVE MUSICIANS was a surprise offering. Crew was great overall, with the only exception the wait staff at my table. They were slow, and always blaming someone else for their lack of service. (Kitchen is slow, etc.,etc.,etc. Food in the dining room was, good, but IMO, nothing exceptional. With the outstanding buffet, and several extra cost restaurants, there is no reason to be anything but pleased with the food offerings aboard this fine ship. Read Less
2 Helpful Votes
Sail Date: March 2019
We liked the itinerary. Enjoyed going to the different islands. Food in the Anytime Dining was very good. Disappointed in the food selection at the Buffet. Bartenders need more training on how to make simple drinks ie: Pina ... Read More
We liked the itinerary. Enjoyed going to the different islands. Food in the Anytime Dining was very good. Disappointed in the food selection at the Buffet. Bartenders need more training on how to make simple drinks ie: Pina Colada's, Miami Vice drinks. We had a Mini Suite with a balcony on Dolphin Deck 9. The people in the decks above us were able to look from their balconies down to ours. Couldn't even go out eary in the morning or in the evening with your night gown, becauses of people in upper decks. Princess Line charges for all exercise classes. ie: Yoga, spin, etc. Other liners don't charge for these activities. Restrooms were very small. On most bathrooms, if there were more that 4 people, you were buming into each other. Probably won't ever go on a Princess Line again. Caribbean Princess needs to look at their problem areas. Medallion setup needs to be a little more "user friendly". Read Less
1 Helpful Vote
Sail Date: March 2019
First, the good...This is an EXCELLENT cabin. All balcony views unobstructed. Nice bed, fridge, big tv, nice desk and a surprisingly huge closet... And quiet! Sandwitched between 2 quiet areas...I slept like a baby! The check-in/out ... Read More
First, the good...This is an EXCELLENT cabin. All balcony views unobstructed. Nice bed, fridge, big tv, nice desk and a surprisingly huge closet... And quiet! Sandwitched between 2 quiet areas...I slept like a baby! The check-in/out process was amazing, both at the embarkation and on the excursions. They know how to move the people well. Now the bad...The food at the main dining rooms was just mediocre. Presentation was good but the meat, sauces and gravys were all tastless; except one meal...I think they dropped the salt shaker into the food. The buffet was ok, became bored with the same things everyday. Far too much lamb and east indian/asian cooking. The desserts looked amazing, tasted like crap. And, the ugly...We had 2 seperate incidents with rude staff. Felt ripped off with every "lecture" being a high pressure sales job. Real people cannot affort $17,000 necklaces!!! Really needed some "beginners" training, not scheduled 2 hours long right at sailing time, maybe 3 or 4 short sessions over the first 2 or 3 days, to talk about issues as they develop. Where to go for help, how to get a coffee in the morning without paying 4.50 a cup, can we bring food to the rooms, can we bring food ashore, where can we smoke, what does "tender" look like, when I shop onshore what can't be brought back, where to go to buy an asprin...so many more questions...all the little things. Probably won't cruise again, maybe will try a European river cruise. Read Less
1 Helpful Vote
Sail Date: February 2019
Just wanted a relaxing cruise away from the hustle & bustle at home. We have visited these same islands before, but there’s always new entertainment onboard and we love playing in the casino. Also love the dining experience every ... Read More
Just wanted a relaxing cruise away from the hustle & bustle at home. We have visited these same islands before, but there’s always new entertainment onboard and we love playing in the casino. Also love the dining experience every evening. We really enjoyed the Princess singers & dancers, and the comedian in the evening shows. Also enjoyed the steel drum person in the Piazza and one of the lounges. Disappointed with the ventriloquist but he was a very good singer otherwise. Weren’t pleased with the buffet...some of the food was dried out and cold...not appetizing. Our meals in the dining room were very good, and we had super ladies accompanying us for dinner every night, and our waiter was fantastic. The casino was so small, enjoyed some of the machines, but didn’t win of course. They never had enough ashtrays out by the smoking side of the casino. The staff at the bar were very good and prompt getting drinks. Embarkation and disembarkation were super ! Read Less
2 Helpful Votes
Sail Date: February 2019
Wanted to get away! Found the ship very disappointing with everything, our cabin and the steward that was assigned to our room. The Buffett were disappointing, had frozen little shrimp INSTEAD of REAL shrimp! At the pool I had a problem ... Read More
Wanted to get away! Found the ship very disappointing with everything, our cabin and the steward that was assigned to our room. The Buffett were disappointing, had frozen little shrimp INSTEAD of REAL shrimp! At the pool I had a problem with moving a chair, the attendants wouldn’t help me. 730 one morning there was construction going on for an hour. The front desk was called and I was told it had to b looked into! Going away to relax and get rest, not to hear drilling on the ship! The cabins are made for small people. Murphy beds on each side. So quite difficult getting into our beds, so we had to crawl from bottom up I have been on princesses before, and was very upset the way everything was handled. I asked the front desk to compensate us for us be awakened up by drilling, ask for internet, I was told they aren’t allowed to do such, but made NO attempt to do anything. The ship needs a redone, although I c it was redone 2017. Where I don’t know! The ship is pretty large,not enough people to guide u to wherever location u had to go too. The food was just ok even in island dining room! The best food was at international cafe on 5th floor, ate there often. Not enough activities at the pool location. None in fact Read Less
Sail Date: February 2019
February in the South has been a chilly one this year. I am glad I booked this late Feb trip to my favorite part of the Caribbean, Eastern. It was just the right time to get a sunny warm up while winter lingers in South Carolina. St. ... Read More
February in the South has been a chilly one this year. I am glad I booked this late Feb trip to my favorite part of the Caribbean, Eastern. It was just the right time to get a sunny warm up while winter lingers in South Carolina. St. Maarten and St. Thomas are great ports. 7 Day Eastern Caribbean on Caribbean Princess. Older ship, dry docked in 2017 for upgrades and the first ship in the Princess fleet I believe to go 100% live with Ocean Medallion. First item regarding older Princess ships, suites have nice big balconies which I have missed while cruising the Royal and Regal. Ok, the atrium is smaller, the Crooner Bar is smaller so is the Good Spirits Bar at the International Cafe but that lends itself to a more intimate experience where you spend time with the other guests. Crew goes out of their way to make you feel at home and comfortable. Crown Grill got 100% from me for this trip. Club Class anytime dining was super! It was all of the great comforts you expect and want from a familiar Princess Cruise. Ocean Medallion has some glitches to work out but for the most part it did its job. They are coming out with watch bands soon that you can put your medallion in and wear. Much needed! Embarkations and Disembarkation were THE smoothest and quickest I have ever experienced on any cruise line. Staff and crew are excellent. Shopping and Art Auctions were so much fun. If you have never cruised, this ship will spoil you for the other lines the next time you cruise. 7 days is just right on this ship. Read Less
Sail Date: February 2019
We chose this cruise for the itinerary at a reasonable price. There were 3 stops and 3 full sea days. We were originally planning on leaving from a more northern port, but decided that we would have a better chance of good weather from ... Read More
We chose this cruise for the itinerary at a reasonable price. There were 3 stops and 3 full sea days. We were originally planning on leaving from a more northern port, but decided that we would have a better chance of good weather from beginning to end, leaving out of Fort Lauderdale. That proved to be the case. Fort Lauderdale had great weather from the time we arrived at the ship. Embarkation was very smooth and we were on and eating yummy food and drinking the beverage of the day by 12:30. The first stop was Princess Cays, the private Island and we elected to do the snorkel excursion there. It was a little cloudy during the excursion so the beauty was diminished slightly, but we still saw quite a variety of fish, and it was my first experience seeing and following a stingray on a general snorkeling trip. We both enjoy snorkeling, but I had seen no reviews for this excursion so was worried, but my husband and I both thought it was worth the expense. It was also well run and a lifeguard was with us to keep us safe. We then returned to the island and spent the rest of the day there. We were on the quiet side so never really felt overwhelmed by crowds. In all, it was a very nice day and it did become sunny and beautiful later. I will talk about sea days now. Our cabin was on the same deck as where all the pools are and a variety of food venues so we spent a lot of time there. It was a short walk down the hall and then we were out enjoying the day. Deck 15 has a lot of area to enjoy pools and sun and fun. One thing I would say is that sometimes it was hard to find a shaded area that wasn’t “saved” for the day. We noticed some lounge chairs would have personal items on them and the people saving them would not show up for several hours. This seems a little unkind to the people searching to get out of the sun. If you’re not going to be there, should you be taking the chair all day? We both had several hotdogs from the Salty Dog in the afternoons on ship and we highly recommended them. The back of the ship had a nice deck area for people too. It was fun to sit and watch the wake. We did that a few times and those seats were in high demand. There is also a large screen for under the stars movies in the evening. We did not partake of that as we had late dinner seating and show times did not work for us. But on walkthroughs it looked like people were enjoying the movies and were provided with comfy chaises and blankets if it was cooler. The large screen also had presentations by the cruise director during the mornings. We enjoyed St Thomas and St Maarten by exploring on our own. Actually, in St Thomas we returned to the beach where we had gone on our honeymoon almost 39 years ago so that was a must do for us. In St Maarten we also taxied to a beach and got a nice visual tour of the island on our way there. Both were nice beach days. St Thomas still looks beat up from the hurricanes but I know the island is working to recover. St Maarten looked like it was not hit as hard. Dinners were good in the dining room , and although we would not get late seating again it was nice for this trip. We usually prefer anytime dining. Entertainment was wonderful on the cruise. The dancers and singers put their heart and soul into making the cruisers have an amazing experience. Venues around the ship had top notch entertainers too. There are so many things to choose from, So little time. So much to do. The medallion experience was just alright. I think there are a few things still needing to be worked out. Twice we had charges on our account that were not ours. We had been in the same area of the ship where the charges took place. I think the WiFi picked up our medallion instead of the person that was supposed to be charged. Princess removed the charges but we would recommend keeping a close eye on your account while you’re on board. Overall it was a wonderful getaway on the Caribbean Princess, and I would sail her again. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise to be with friends who were going. The service was pretty good. The room steward as well as wait staff was friendly, considerate and outgoing, with only a very few poor exceptions. Nothing really wowed us though. The ... Read More
We chose this cruise to be with friends who were going. The service was pretty good. The room steward as well as wait staff was friendly, considerate and outgoing, with only a very few poor exceptions. Nothing really wowed us though. The stateroom was nice, the bed comfortable, the closet huge, but the bathroom was small and the shower was so miniscule, if you dropped your razor you had to step of the shower to be able to bend over to pick it up. The on-board events were scheduled to promote herding from one event to the next which was uncomfortable at best. The pool decks were mostly quiet and peaceful during afternoons and evenings at sea except 1-hour of DJ one day and one hour of band music the next. They could have definitely used some fun beach music or games poolside. Oh, and the DJ played nothing but canned, pre-mixed mega-mixes the entire trip. Never spoke a word, just clicked the play button and sat back with his arms crossed. Pretty boring and the shortened/blended songs were mostly just annoying. The Ocean Medallion held lots of promise, but the reality is a let-down. Be prepared to let the Princess pick your pocket for internet service to unlock the Medallion or it is just a heavy hunk of jewelry masquerading as a fancy room key. We went on a cruise to get away so Internet access was something we did not want. Most important... If you get the Ocean Medallion ahead of time... MAKE SURE YOU HAVE IT ON YOU WHEN YOU ARRIVE!!!. No one tells you the only way to get on the ship is with the Medallion in hand. The printed boarding pass only gets you to the gate. The Medallion is required to get on the ship. If you packed it in your suitcase and left the suitcase on the dock as required, you're kinda screwed. Other than that, the food was pretty good, the service was pretty good, the entertainment was pretty good but the whole experience aboard ship was ho-hum. It wasn't awful. Read Less
1 Helpful Vote
Sail Date: February 2019
The ship was nice and clean. The staff was always helpful and pleasant. We didn’t see shows or use the gym. The food was just okay. The scrambled eggs tasted like powdered eggs. I’m probably the only one who ever looses weight ... Read More
The ship was nice and clean. The staff was always helpful and pleasant. We didn’t see shows or use the gym. The food was just okay. The scrambled eggs tasted like powdered eggs. I’m probably the only one who ever looses weight on a cruise due to lack of good food choices. The fish was either over cooked & dry or over cooked & mushy. The beef Wellington was tuff but had a good flavor. The only descent meat was in Planks. The BBQ chicken was delicious. I think the wait staff in Planks was in training. Our stateroom with balcony was good size with plenty of storage. Bathroom was okay but on days it did have an odor. Don’t book a stateroom on the 14th deck (aft) your right below the pools and can hear the crew putting out or taking up the pool chairs. Or people walking heavy footed. We were not impressed with the stop at Princess Cays. We booked the snorkeling & boat tour. The boat tour was cut short. The cruise line did provide a bbq lunch on the beach. The only drinks provided was water, unless you purchased booze. The bathrooms on the beach were gross. They look like they hadn’t been cleaned in ages. The local workers didn’t seem to happy we were there. We stopped at St Thomas and St Maarten. Both of these excursions were nice. It would have been nice to have had more than 2 destination stops. We should have done more research before booking. One thing we wish cruise lines wouldn’t do is try to sell you stuff you don’t need or want. To many events trying to sell things/services. Who’s got $10,000 to spend on a painting? Most of the art work is just prints and not the actual paintings. Overall we had a good time and would try Princess Cruises again but a different ship. Read Less
1 Helpful Vote
Sail Date: February 2019
This was a great winter getaway cruise because it included some awesome ports, and a great ship. Also, the Caribbean Princess is Ocean Ready and I really wanted to be among the first to experience this innovative approach to cruising. ... Read More
This was a great winter getaway cruise because it included some awesome ports, and a great ship. Also, the Caribbean Princess is Ocean Ready and I really wanted to be among the first to experience this innovative approach to cruising. Thanks Princess, the experience was simply awesome. The Embarkation and Disembarkation processes using the Ocean Medallion were a snap. The ship amentities are fun now using the medallion because you can navigate your way around the ship much easier and find out what’s happening in every venue. The Medallionet is also unbelievable...I mean out of this world. As a former IT Engineer and Satellite Systems Manager, I know how difficult it is to provide a seamless, expedient and reliable internet connection in open seas. The satellite connectivity for ocean faring ships is expensive average 25 kHz links, and can be spotty at times because of the weather changes and ocean conditions. But, I got on to this new internet and it was like sitting at home. I had the full cruise, unlimited access package, and I never had to log-off, and I was allowed to have four devices connected simultaneously. Wow! What a deal. My wife was over the moon because she could finally send pictures of our cruise to family and friends. Again, great decision Princess. We will definitely be on another Princess Cruise. And, we did come back new. Read Less
1 Helpful Vote
Sail Date: February 2019
I chose this cruise for the itinerary. We had never been to Roatan or Belize; plus we went to Cozumel and Cayman Islands. Caribbean Princess was in very good shape. It was the first ship to have full use of Ocean Medallion program; and ... Read More
I chose this cruise for the itinerary. We had never been to Roatan or Belize; plus we went to Cozumel and Cayman Islands. Caribbean Princess was in very good shape. It was the first ship to have full use of Ocean Medallion program; and it is great. There is so much you can do with the ocean medallions and the digital screens on board and the downloaded apps. We ate in Crown Grill, World Fresh Market Place, Slice Pizza, Salty Dog burgers, Coffee and Cones, Main Dining Room, and Int'l Cafe. Everything we ate on board was very good; we did not have a bad meal. Great crew and Cruise director was very good. We went to two shows total. The Magic show as just ok; a little cheesy, and comedian; who was excellent We had three shore excursion scheduled; but one cancelled; so we ended up swimming with dolphins in Cozumel and beach day in Roatan. Those were great shore excursions. We visited Club Fusion every night; Skywalkers twice, and Explorers lounge once. I enjoy sailing with Princess; this was our second time and we like how they treat the passengers, and how they maintain the decor of the ship. Medallion Net is the new high speed internet system. It is super fast; you can stream Netflix, Hulu, and other shows. All in all I give this cruise a 9.8 out of 10 Read Less
1 Helpful Vote
Sail Date: February 2019
The Caribbean Princess is a big ship but is in need of a facelift. The rooms are in need of new carpeting, etc. The staff was very pleasant and helpful. The food was good but only that, just good. Drinks overpriced and not poured well, if ... Read More
The Caribbean Princess is a big ship but is in need of a facelift. The rooms are in need of new carpeting, etc. The staff was very pleasant and helpful. The food was good but only that, just good. Drinks overpriced and not poured well, if they had liquor in them at all. I'm not a drinker and I couldn't taste the Bailey's in a Baily's w/cream on the rocks! The diving in Honduras as the best ever. I would come back anytime to dive or snorkel here again. The pools were clean and breakfast was the best meal of the day. They had a "private party" in two main areas of the ship each night and we were not allowed to go. Who knew? This took away from activities that could have been for the whole ship, I think that this should be made known at the time of booking so that another date could be chosen. Save your money...don't eat at the Italian restaurant it isn't worth it. Princess should really try to think of NEW things and not just the same old stuff. Sorry to be negative. Read Less
2 Helpful Votes
Sail Date: February 2019
chosen for rock event concerts at sea, not ports that were on the cruise which we would have not chosen as ports of interest. Only port of interest was short timed grand cayman while other long timed ports had most folk aboard hours before ... Read More
chosen for rock event concerts at sea, not ports that were on the cruise which we would have not chosen as ports of interest. Only port of interest was short timed grand cayman while other long timed ports had most folk aboard hours before we left. The ship iis showing its age despite things like changing drapery, big screen tv and newish carpeting. Food quality and quantity in special rest. has changed not for the better. Sabatini has gone from an abudonza italian rest to a milanese cafeteria.. The ports are for most part princess compounds and are about the same as being on ship for shopping or eating. Most tours are not for easy or handicapped status and for those of you feel that we should not complain about this, we pay the same as you vibrant healthy folk do. Medallion had so many glitches for us as to be useless Princess has cut quality and needs to inform cooks to mix spices and salt gently not dump it. Viking ocean is looking better and better for cruising. Read Less
Sail Date: February 2019
We chose this cruise 18 months previous to departure. It was the first cruise of 2 of our travelers, and the third cruise (previous one 20 years before) for the other 2 travelers. We chose this cruise and ship primarily for the ports of ... Read More
We chose this cruise 18 months previous to departure. It was the first cruise of 2 of our travelers, and the third cruise (previous one 20 years before) for the other 2 travelers. We chose this cruise and ship primarily for the ports of call. We were interested in the varied shore excursions offered, and the mix of environments at the ports of call. Boarding was simple and it was a pleasant surprise to find we had the option of an escort for embarkation since we were in a suite. Unfortunately, we left port approximately 2 hours late and that impacted our first port of call and tours. The ship was clean and appeared to be in good repair aesthetically. Our cabin had some minor damage, there was some carpet that was torn on the "kick plate" at the edge of the bathroom, and the door stop was broken for the main cabin door. Carpet was somewhat dated, however it was clean and the cabin was comfortable. Beds were nice and provided a good nights sleep. Our cabin steward was excellent, and we always had clean towels and the cabin was taken care of. With the suite, we had Club Class dining in the Coral Dining room, that service and food was excellent. We dined in the Island Dining room the second night we were on ship and there was a huge different in quality and friendliness of service between there and the Club Class dining. Our first night on board, we took advantage of complimentary specialty dining in the Crown Grill (again, a perk of having a suite), and that service and food was also excellent. The buffet was good, as with most buffets, you sometimes don't get a food item that you are interested in because they run out, however that was a minor inconvenience. It was occasionally crowded, but not bad for a large buffet. The breakfast cook to order omelets were great, and a wonderful treat each morning. The International Cafe, with 24 hour sandwiches and desserts left a bit to be desired. Some of the deserts were good and there was a variety; some were definitely not as tasty. The sandwiches were ok, though the chicken sandwich has virtually no meat on it and was very disappointing. We were frustrated that Coffee and Cones never had ice cream sandwiches available, even though they were on the posted menu sign. It also felt as though the specialty coffee drinks at New Grounds took quite a bit of time to create and this often resulted in lines and a wait, so we only ordered them once or twice. The bar service was pretty good, though we definitely found that some of the bars were a lot slower with service and not as friendly as others. Good Times at Sea became our favorite bar, and we would often stop by there to get a drink as we went to another location on the ship. Due to schedule times we only caught one show, a comedian. We did enjoy the night and wished that we had been able to see additional shows and productions. We also sat out on deck and watched the Movie under the Stars, that was fun, though the popcorn was a bit dry and not that tasty. Medallion Class and the OCEAN apps: The medallions made entering the cabin easy and almost hands free, sped up embarkation and disembarkation, made it easy to charge purchases to the room, etc. Much easier than handling and swiping a card for each and every thing. The medallions and OCEAN apps are supposed to make it possible to find those you are traveling with and to message each other. Unfortunately, the system did not work as Princess planned and out of the four of us traveling together, one of us could see 2 of the others, 1 could see only 1 of the others, and 1 could see everyone. We had trouble messaging each other, and since there is no message notification, if you don't constantly check for messages, you never know if ,you received one. This is a major flaw in the system (along with it not working properly for everyone). In addition, OCEAN Now, to order drinks and food did not work properly and also couldn't be used in several locations on the ship. The ports were great, offering a good variety of shore excursions and tours (which is one major reason why we chose this cruise). However we did have some issues. As mentioned previously, we arrived at our first port of call late due to a late departure from Ft. Lauderdale. The captain announced that we would stay in port a bit longer than scheduled and that tours had been adjusted. Unfortunately, they adjusted the tours so that the two we selected overlapped each other and we had to decide which to take. We were told we would receive a refund for the tour that we didn't chose (more on that situation a bit later in this review). For the most part, the tours themselves were as described and stated by Princess (we booked all our shore excursions through the Princess website). We did have an issue in Cozumel with the shore excursion. We chose the "ATV and speedboats", the description stated you drove in a 4 person "ATV" and then 2 person speedboats. What Princess did not convey (and when we spoke to the tour operators, they informed us that Princess chooses what information to list regarding the tours) is that lunch was included and that in addition to speedboats, we had the opportunity to snorkel. Because we didn't now that snorkeling was part of the package, we did not plan accordingly (swimsuits) and missed that opportunity (we also had to change our lunch plans since lunch was included with the tour). Now for the issues: 2 of us purchased the internet package. 1 of us prior to the trip, the other one just after we boarded before we went to our cabin. The front desk didn't input the internet order correctly and only charged for 24 hours though we requested the full week. Both of us had continued internet connectivity issues. This created a lot of frustration (we had family at home that we had to be able to communicate with) and disappointment, especially for the price we paid. When the 2nd person in group lost all connectivity the second day, we went to the Internet Cafe to get assistance. At that time we discovered that the front desk only charged for 24 hours instead of the full week we requested. We then had to deal with getting it refunded and getting charged for the full week (which they then overcharged us for). The second issue which became a major issue by the end of the cruise was with the billing for shore excursions. We prepaid our shore excursions through the Princess website on our Cruise Personalizer 4 months before our cruise started. When we requested a statement of account for each of the people in our suite (4 adults), we discovered that they were charging us $10.05 extra each person over what we prepaid. In addition, due to the fact that we had to cancel a tour due to late arrival in port, we should each be refunded $39.95 for that excursion. This totals $50 per person that was mischarged / not refunded. We spent approximately 2 hours on our last day at sea trying to rectify the billing situation for the shore excursions. It escalated to the Finance Manager and though both he and the Shore Excursion Manager agreed that that the numbers didn't add up, no one could explain why, or solve the issues and correct the billing. We ended up giving up on resolving the issue on ship, and have taken it up with our credit card company. The cruise would have been great, if we didn't have so many little issues to deal with (there were a couple of other little billing issues we had to correct). As it was, the issues we had to deal with (internet, incorrect billing, and wasting lots of time during our last day at sea), overshadowed our full enjoyment. Read Less
1 Helpful Vote
Sail Date: February 2019
To get out of cold weather and enjoy the sun and warmth of the Caribbean. This cruise was on a ship with the implementation of the latest Princess marketing project. The Mediallion. The implementation was very weak, and the only real ... Read More
To get out of cold weather and enjoy the sun and warmth of the Caribbean. This cruise was on a ship with the implementation of the latest Princess marketing project. The Mediallion. The implementation was very weak, and the only real benefit was the excellent internet service. Although to receive the full benefit you must purchase the service with unlimited time. Then it will be like using your wireless network at home. The time required to embark and disembark the ship using the Mediallion did not save us any time. Actually it took us more time to complete the process. The cruise card was quicker. If fact you have to carry both the Mediallion and the cruise card, as food and drink purchases only use the cruise card. Go figure. Additionally, we were supposed to be able to approach our stateroom door and the door would open. This never did work without touching the panel on the wall and waiting. Princess removed the small slot on the wall for paper notices to be placed. Now they are slid under your door on the floor. So watch out when you open the door and not slip and fall on the papers on the floor. We also tried to use the OceanNow app to order food or drinks. It never did work. You cannot purchase but very few of the Mediallion accessories. This is truly mind blowing, as Princess has been marketing this service for at least three years. And they cannot even get the accessories in stock. Someone is not keeping their eye on the ball when it comes to the Mediallion services and products. Don’t expect to see what you have read in the marketing materials. Some of the items on the dining menu have had their recipes changed, as Princess has hired a new chief to revise the menus. We liked the old recipes better than these new recipes. It reminds me of the New Coke vs. the Classic Coke. Why mess with something that isn’t broke. Leave it alone, or if you want to make changes, add some additional items to the menu. This would make it better. Other than these short comings, this was a very enjoyable cruise. Read Less
Sail Date: February 2019
This was our first cruise and we would change up a few things. Paid for two drink packages. Didn't even get close to using the maximum. Waste of money Went on an excursion @ every port. Time wasted in " hurry and wait in ... Read More
This was our first cruise and we would change up a few things. Paid for two drink packages. Didn't even get close to using the maximum. Waste of money Went on an excursion @ every port. Time wasted in " hurry and wait in line" I would only book a couple and definitely look check to see if the boat can dock or if you have to get transported in by boat. Don't book if you have to boat over!! Dinners: We were unaware of dining anytime... We had a 5:30 dining time and our off ship excursions took to long to be able to enjoy the dining rooms. Ended up eating in the buffet almost every night.... Not recommended. The excursions also took time away from on ship entertainment. Look before book excursion if there is something you would like to do or see on ship. We traveled on the Mid sized ship and still got turned around on occasion. The ship was clean and most of the servers were friendly. We had a few that seemed put out by helping you. Entertainment was good. Only one show had technical issue and stopped before it was over. Definitely take time to see at least a couple of those. Read Less
Sail Date: February 2019
Ship embarkation was fairly quick. The food was excellent (ate at Crown Grill, World Fresh Market Place, Slice Pizza, Salty Dog burgers, Coffee and Cones, Main Dining Room, and Int'l Cafe) not any bad meals. Good Cruise director and ... Read More
Ship embarkation was fairly quick. The food was excellent (ate at Crown Grill, World Fresh Market Place, Slice Pizza, Salty Dog burgers, Coffee and Cones, Main Dining Room, and Int'l Cafe) not any bad meals. Good Cruise director and all 5 shows very good. Lots of things to do on-board and the entertainment was number one. We visited Club Fusion every night to dance; Skywalkers to relax, and Explorers lounge for a drink. I enjoy sailing with Princess; this was our third time and we like how they treat us. Medallion Net is the new high speed internet system. It is super fast; you can stream Netflix. The stateroom was clean and bed / pillows are very comfortable. The whole ship was very clean and service was great. Ports visited are a great experience, but did not use the ships shore excursions. I would travel again with Princess Cruises and recommend the ship Caribbean Princess. Read Less
1 Helpful Vote
Sail Date: February 2019
The Caribbean Princess is outstanding. Great food, wonderful service and fast internet. Loved the Ultimate Ship Tour - would highly recommend. A great way to see the ship and discover the day to day operations. We visited the kitchen, ... Read More
The Caribbean Princess is outstanding. Great food, wonderful service and fast internet. Loved the Ultimate Ship Tour - would highly recommend. A great way to see the ship and discover the day to day operations. We visited the kitchen, laundry, photo/print shops, engine room, Princess theater back stage, medical area and the bridge. The tour takes approx 3 hours. Space is limited - so make sure you sign up early. Guest receive some great gifts at the end. Make sure you leave room in your luggage. The casino is a fun place to play. The casino bar staff is friendly and service is very good. A wide variety of activities. We enjoyed the Medallion Class Experience. We liked the keyless stateroom entry, fast Wi-Fi and expedited boarding. Loved playing the games. The World Market offers a good variety of choices. Food is appealing. The staff is very friendly and helpful. Many other food outlets on board. We are looking forward to our next Princess cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
Great get away from snow and winter weather. I enjoyed the lovely 80 degree weather. My husband and I took excursions at each port. It was nice to have people give us tours and take us to points of interest. On board the Caribbean ... Read More
Great get away from snow and winter weather. I enjoyed the lovely 80 degree weather. My husband and I took excursions at each port. It was nice to have people give us tours and take us to points of interest. On board the Caribbean Princess we took in the shows each night. What a wonderful job the cast put on. Each night a different type of show. Our vacation also gave us time at night to sit down in the Island Dining Room. The food was wonderful, and full of varieties. Everything from seafood to steak. My husband enjoyed the lobster and I enjoyed the New York Strip steak. And you couldn't forget the desserts. Made from scratch apple pie and baked Alaska. The service we received was awesome. From the port, to dining to our cabin. The cabin is cleaned twice per day, which is so nice. Our stateroom steward did a fabulous job. Our room was clean and spotless. We enjoyed spending our vacation on Caribbean Princess. Read Less
4 Helpful Votes
Sail Date: February 2019
Have been on many other Princess Cruises but had not tried the Caribbean Princess. I read good and bad reviews and will now share my review. We started off in Fort Lauderdale....we flew in the same day of the cruise. Took the ... Read More
Have been on many other Princess Cruises but had not tried the Caribbean Princess. I read good and bad reviews and will now share my review. We started off in Fort Lauderdale....we flew in the same day of the cruise. Took the Princess Shuttle and was at the port in a timely manner. Our Embarkation was very smooth. We had ordered our medallions ahead of time but still needed to get checked in. I will start off by saying the medallion is a bit heavy. I wore mine around my neck and we needed to have the ship card so both of these made it a little uncomfortable. I did not want to spend additional money for necklace or a watch for the medallion. I had the medallion on the Regal in November.. However, I did not have any issues with opening the door. This time on the Caribbean half the time when going to the door the medallion would not work and I had to place my medallion on the screen that is on the wall before the door. We did like that we could order breakfast from our phone to our room and we liked that we could see what was going on for the day even if we did not have our patter. Other than those items we didn't use it for anything else. I read about a funny smell on the ship. Well I could smell this on our first day. After that we either got used to it or it went away. Our room was comfortable and adequate. Our bathroom had a funny urine type smell not sure what that was because it seemed pretty clean. We had cabin A747 which has a large balcony. We really enjoyed this balcony and the room. There was more than enough room for all our items and the tv was nice and large. We do enjoy watching the movies late at night that Princess has on the tv. They also have some great travel series that we enjoyed as well. Our bed was very comfortable and I slept well every night. The pillows were also great! Our room steward was ok. Nothing extra. When I asked for a robe after we got there he said we had to wait a day. I did not bring a robe so I called the front desk and one was brought to me right away. One thing we did extra this time was the Ultimate Balcony Dining. It was $100 but so worth it. I ordered this online and then called room service when we got to the ship. A room service rep came to our room and from there we decided on the date we wanted to have our dinner. We were then given a drink menu and we were both able to select an alcoholic drink (we were also given a small bottle of champagne with dinner) Then you are given a menu. We chose the canapes, crab cake, salad, filet and lobster. The dinner comes with bread and butter and an amazing dessert. They also give you a tray of 12 goodies like fudge squares, lemon tarts etc. There is a lot of food and it was cooked perfectly. How they serve it is a butler comes to your room and sets up a table on your balcony with a white tablecloth. He then put a beautiful vase with roses on the table and a pretty lit candle (not fire) He then brings you the courses one at a time and gives you enough time to enjoy each course. Then a photographer came and took pictures. When we went to see them the next day we were given a complimentary picture and we could select the one we wanted. We did not buy any of the other ones. Also they will work with you on changing the menu to adapt to any allergies you may have or if you just want something different then what is on there. They are very accommodating. I would do this again in a heartbeat!!! Our regular dining was at the Palm Dining Room which was on deck 6 aft. The engine was so loud that it made our chairs rumble under us. I did not care for this nor did my husband. The menu choices are ok on some days. But some days there was nothing I wanted on the menu so we went to the buffet. I wish Princess would put the strip steak back on the menu as a regular item. Then if there was nothing on that I liked I could at least have a steak (without paying extra) We did the first formal night. My husband wore a button down shirt with dress pants but no suit. I would say that on this sailing probably 70% of the men wore a suit and some had tuxes. I had a dressy dress. It is ok to dress without a suit if you so choose but I would at least dress pretty nice. The buffet is quite smaller then on the Regal or Royal but we did find some items we liked and there was some good desserts. The one day they had chocolate covered bananas and apples. The chocolate on the apple had coconut on it. I asked if they could make me one with no coconut and they did. It was wonderful!! We ate breakfast there on some mornings and found something we liked each time. We also ordered room service breakfast a few times which was also good and brought right at the time we ordered it. Our first port was Princess Cays. We had a beautiful day there. Since there was a fire the only drinks we had at the buffet were bottled water. The food trucks were all closed. Also at the bathrooms the water pressure was down so you had to hold down the handle of the toilet for a little bit to get it to flush. You also washed your hands from a big jug they brought. It was fine considering the fire they had. We were just happy to enjoy the beach day!! The second port was Puerto Rico. We did not do a tour but walked the city. We went to both forts and to a beautiful church. We did a little shopping and stopped at a delicious pizza place called Pirillo pizza..which was not to far from the port. Loved this port and happy we had a long day to enjoy it. The third port was Amber Cove. I have been here a few times but my husband had not so we took a tour through Princess. It was the Heritage tour with lunch. We saw dancers, at Don Carlos Ranch. We had a traditional lunch there which was actually pretty good. It was a type of stew with chicken in it and a side of rice. At the ranch we learned about many different types of trees and fruits trees. We also went to a chocolate factory and a cigar bar. We met a lot of nice people on this tour. I was stung by a wasp and one of the guys on our bus brought me a bag of ice to put on the sting. Another woman offered to have me come to her room for some lotion to put on the sting. I have to say this bus had such caring people on it. I was very thankful. Our tour guide had to do a report and said someone at Princess would contact me. No one ever did. Kinda bummed about that since it was there tour. The final port was Turks and Cacos. We got off the ship and walked around a bit but nothing interested us so we decided to go back on board and enjoy the pool. We had the pick of the seats and we had a nice relaxing day. The Casino if you enjoy playing in the casino and winning this is not the place for you. If you enjoy playing and can handle losing a lot then go for it. I was on the ship as a VIP player. I was really disappointed in the slots and that no one was winning. I won't say how much I played but this is this was not even real to not win anything with the amount I spent. Casino Medallion. Be careful using your medallion on this ship. I saw a few issues with my own eyes with using the medallion and how there can be errors with it. The women next to me sat down at her machine. She put in cash. She played for awhile and wanted to cash out and asked me what to do. I said to hit the cash out. Then she said the name on the screen was not her name. I said omg you need to call the attendant. Here the person before her cashed out but it did not cash him out and she started playing and she ended up playing on his account and not hers. She had to get the staff to go into the machine and correct it. Had she not asked me and hit the cashout button all her money would have gone in his account. A machine behind me had the same issue...it would not cash the person out and they had already left the machine. A person wanted to play it and waited a little bit to see if someone was coming back. She waited about 15 minutes then called an attendant who fixed it and gave the new person playing the money that was left on the machine. I don't think they should have done this. And I went to play at a quick hit machine and no one was on it. But when I looked at the screen there was a person's name on it. It cashed them out but it should have timed them out. So make sure when you leave a machine that your machine is totally cashed out or you could lose your money. I would go on this ship again. The staff was very nice and very accommodating for the most part. I also understand The Caribbean Princess will be going to dry dock this year and will be getting a family splash zone on deck 17. That should be great for the kids!! Read Less
Sail Date: February 2019
Appreciate Princess for its Loyalty Program. The new ocean medallion Cruise was great. Keeping the medallion for access to the room for entry was easy and worked quite well. We had window suite F301. First time ever travelling without a ... Read More
Appreciate Princess for its Loyalty Program. The new ocean medallion Cruise was great. Keeping the medallion for access to the room for entry was easy and worked quite well. We had window suite F301. First time ever travelling without a balcony and the size of the room and the bathroom with two sinks, jacuzzi tub and stand alone shower all added to the enjoyment of the suite. Plus breakfast at Sabatinis every day and Club Class dining also died positively to the experience. Both embarkation and disembarkation were seamless. We arrived around 12:30 pm and most of the crowd was already on the ship so there was no waiting and we went right onto the ship after checking in. Disembarkation - for the first time ever, the disembarkation times were moved up as the crew did such a great job off loading the bags. We did B2B and the first week disembarkation was also moved up in time so this crew got it right both times. Read Less
3 Helpful Votes
Sail Date: February 2019
We traveled with two other couples. Port choices not ideal ( Princess Cay, Puerto Rico, Amber Cove D.R., Grand Turk). Cabins are a good size, lots of storage. We were in a partially obstructed view which wasn't obstructed. Crew were ... Read More
We traveled with two other couples. Port choices not ideal ( Princess Cay, Puerto Rico, Amber Cove D.R., Grand Turk). Cabins are a good size, lots of storage. We were in a partially obstructed view which wasn't obstructed. Crew were excellent in every venue, bar, restaurant. Medallion for room was great for opening doors, getting on/off ship, but little else. Even tech people weren't able to help so after about three days we gave up. Maybe it was the time of year, but it seems geared toward an older crowd. Theater shows a bit cheesy some performers not the best. Sabatini's Restaurant was excellent. Movies Under The Stars was very nice. They put cushions on the deck chairs and handed out popcorn and blankets. Don't buy any T-shirts early they'll probable have a sale late in the voyage. Ship emptied quickly on disembarkation so we were able to get off about 45 minutes early. We didn't use cruise excursions or the fitness center. Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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