1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Caribbean Princess Review
  5. Caribbean Princess Cruise Reviews
Sail Date: December 2017
Princess did a good job on the food. Our room had a very nice king sized bed and adequate shower, closet space, safe and balcony. The Production shows at night were excellent. The Art Auction speaker who also gave a couple of lectures ... Read More
Princess did a good job on the food. Our room had a very nice king sized bed and adequate shower, closet space, safe and balcony. The Production shows at night were excellent. The Art Auction speaker who also gave a couple of lectures was very good. We thoroughly enjoyed him and the auctions. But there were 5 days at sea due to missing one of the ports-Cartagena. We missed it supposedly due to rough seas, although a ship parked next to us left at the time we were supposed to leave in those same rough seas. There was not enough to do to spend that many days at sea unfortunately. Our shore excursion in Jamaica bought through Princess turned out to be a disaster. It was sprinkling when we left to go on the river rafting. These were wooden rafts that had 2 chairs on them and one person "poled" down the river. We arrived on our bus for the rafting and were told we would need to wait 30-45 minutes. There was no place to sit so we stood under a tree and then another shelter. We were outside the whole time during the light rain. 2 HOURS later, we were still standing in the rain and waiting. Finally they said we could go or go back to the ship. By that time, the river was quite rapid and supposedly, two rafts had collided. We watched the raft drivers struggle to not run into the sides of the river. 16 of the 20 or so people left decided to go back. A few younger people stayed. We and all the 16, I believe, reported this to the shore excursion people. They kept putting us off each day on what they would do about it. We had paid $150 total for this excursion. Finally on the last day, they refunded $18 each, saying that is all they could refund by policy. It ruined an otherwise nice cruise. We didn't buy our last excursions through Princess. We believed a decent corporation should stand behind their products. We will not go on another Princess cruise for this reason. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise because it visited three paces we especially wanted to see: Cartagena Colombia, Panama Canal and Costa Rica. Unfortunately due to weather related issues in Jamaica, the ship was unable to visit Cartagena. While I ... Read More
We chose this cruise because it visited three paces we especially wanted to see: Cartagena Colombia, Panama Canal and Costa Rica. Unfortunately due to weather related issues in Jamaica, the ship was unable to visit Cartagena. While I can understand that some things that are out of the control of the ship can happen from time to time, no other cruise ship visiting Jamaica that day was stranded in port, including a ship that left only a few minutes before our scheduled departure. While the missed port was the biggest issue for us, we were somewhat disappointed by the shore excursions. They were not bad, by any means, but, perhaps we expected too much. The one shore excursion we were fully satisfied with was the Atlantis Submarine, in Cayman. That is well worth the price, even though it is only about an hour. We had several experiences that were quite positive: the food and some of the activities. I found the food to be some of the best I have had on a cruise. All the beef was cooked just as asked, and was quite tender. There was plenty of variety and afternoon tea was a nice change . The cruise had several unhosted activities which I was quite satisfied with. The gaming meetings every afternoon were lively and offered a variety of games, and, for the first time for me, the nightly LGBT group was lively, with a nice variety of people, rarely fewer than 10 attendees. Read Less
Sail Date: December 2017
We have cruised with princess about 8 times and the last two have been wonderful except the dining room. We choose anytime dining and we have had slow service and cold food. We use to love the quality of food. Maybe princess is just not ... Read More
We have cruised with princess about 8 times and the last two have been wonderful except the dining room. We choose anytime dining and we have had slow service and cold food. We use to love the quality of food. Maybe princess is just not able to accommodate anytime dining? We loved the crown grill and also sabbatini’s but we really miss the good dining room food. Maybe we just have to go back to scheduled eatingtimes? The broadway production shows were excellent but I wish they were longer than 30 minutes. The comedian on this ship was mediocre at best and I did not enjoy the guest singer. It just wasn’t my kind of music. Our cabin was very nice. We usually just get a balcony but this time we splurged since it was our 25th wedding anniversary. And princess did go out of their way to help us celebrate it. We were serenaded three different times and we received complimentary meals twice at the crown grill. We really do love cruising with princess so I just hope we can get the dining service figured out! Read Less
PrincessCruises3, Social Team, Princess Cruises has responded
Hi Cruiseforever100, congratulations to you both on your 25th anniversary! We're honored that you chose to celebrate with us. We will share your concerns regarding our food and dining with our team. We hope to welcome you onboard again soon!
4 Helpful Votes
Sail Date: December 2017
We always have wanted to do this cruise...price and timing right. We had never sailed with Princess before and cannot tell you how pleased we were. Cruised with several lines over last 20 cruises, most recently with Cunard and Oceania. ... Read More
We always have wanted to do this cruise...price and timing right. We had never sailed with Princess before and cannot tell you how pleased we were. Cruised with several lines over last 20 cruises, most recently with Cunard and Oceania. We honest felt the level,of service on Princess exceeded that ofmthose two lines. Exceptional service at every level in every interaction was standard. Some food leaving a little to be desired, but overall very good. The Canal experience was wonderful, especially because we had been told to reserve space on deck 17 in the Sanctuary...$60 per person additional well worth it! We’ll be back to do,the entire Panama Canal transit because this was partial. Thank you Princess. Several,pluses...the wine bar was very special and Laurentia, the wine expert was indeed that! Being assigned tomAnyrime dining was perfect because we could make a reservation and the maitre d Giovanni and our waiter, Abel, were superb at their jobs Read Less
3 Helpful Votes
Sail Date: December 2017
We chose this cruise as we had never crossed the Panama canal, or visited Cartagena or Costa Rica. We could not do more than a 10 day cruise due to limited vacation time. The Caribbean Princess cruise thus fit the bill. Positives: ... Read More
We chose this cruise as we had never crossed the Panama canal, or visited Cartagena or Costa Rica. We could not do more than a 10 day cruise due to limited vacation time. The Caribbean Princess cruise thus fit the bill. Positives: 1. Our experience in the main dining room, 8 pm traditional late sitting, was great. Wonderful table mates made the cruise for us. We were randomly (? I still wonder) seated with 2 other couples that we had met on the roll call, and we hit it off so well that we often closed the dining room down. Food was very good for the most part in the dining room, and the waiter and busboy were great- never a problem giving us pieces and parts of different selections, more than one appetizer or dessert, etc. We often had breakfast and lunch in the main dining room and the food and service there were generally good as well. However, the staff seemed somewhat pushed to the limit at those times, and food was often slow to come out. 2. International Cafe has very good coffee and mostly very good pastries. Their breakfast sandwich was good and we had that for breakfast a couple of times on port days. 3. We thought pizza was good and the hamburger and hot dogs good on deck. Afternoon tea was fun one time but it wasn't good enough to repeat (we just did the free one). We did one wine tasting which was fun. 3. Entertainment was often good- production shows and the comedian/magician, as well as the non-comedian male singer (forget his name but he reminded me of Michael Buble) 4. Ship was very clean. Main areas had been redecorated and looked good. 5. Embarkation was very smooth and we were on the ship by around noon- and we were new to Princess with no status whatsoever. 6. Loved the Trivia contests- lots of fun. 7. DH birthday was mid cruise and besides the door decorations and the cake with singing in the dining room, he got a $50 spa credit for use on port days as well as a $25 credit for any of the shops aboard. A very nice touch 8. Front desk was very efficient at remagnetizing my room card (which demagnetized x 2) 9. Meet and Greet was a success- attended by several officers and staff (Thanks Steve and Shari! -Canadianburger and his wife- one of our great table mate couples) as well as a good turnout of the roll call, several of whom became friends during the cruise. 10. Hanukkah candlelighting ceremony was a nightly thing during the cruise and was respectfully attended every night by one of the cruise directors staff. Nicely done. 11. Panama Canal excursion (Embera Indians and the cruise and visit to the new locks center) was good, and loved Costa Rica (did a private tour of the Tortuguerra canal, banana plantation, beach and Limon). Negatives: 1. There has to be more than just a propulsion issue with this ship. I realize that the weather wasn't good, but this ship rocked and rolled a lot more than it should have. I have been on much smaller ships (think 100 passengers in the Galapagos or 700 in the Mediterranean) in stormy seas that have not felt as rocky as this one. And when the engines churned the main dining room vibrated incredibly. 2. We didn't make it out of Falmouth in time to get to Cartagena, and so missed Cartagena entirely. Again, I realize that there was a storm, but the Horizon of the Seas was docked there at the same time and made it out of Falmouth. Something is wrong. 3. Our AC in the cabin was not working when we embarked. Supposedly was fixed the first night (engineering never left a note) but we had to crank it on high most of the cruise. The next to last night it died completely, again supposedly was fixed but not really. Had to call repeatedly until finally a supervisor came down, agreed it was hot in the room, and the engineer finally came down on the last afternoon of the cruise and fixed it somewhat- still had to keep it on almost the lowest setting. No compensation on board. Guest services gave my husband the wrong number to call after the cruise (he got the precruise issues desk). Finally we were told that the issue would go to corporate and we would hear in several weeks what the result is. Really, all we wanted was a comfortable cabin during the cruise. 4. Last evening of cruise we heard a loud pop in the cabin, smelled a little wiff of smoke and then found that the lights in the bathroom and above the vanity didn't work . Told the cabin steward and he said that the cabin next door had the same issue. Went to dinner and it was fixed after we came back that night. Then we found that the bedside lamp didn't work but since it was the last night, we just let it go. 5. Food in the buffet was not good, except for the fresh fruit and salad and the eggrolls one lunch time. Oh, and the ramen station at Steamers was OK. Otherwise not hot, not tasty. We avoided it when possible. 6. Pool in the sanctuary was covered with netting, empty and closed, even when the weather was decent on the last sea day. No reason why. Other pools were intermittently closed but that might have partially been due to lousy weather and the rocking ship. 7. Other than trivia, there weren't a lot of daytime activities that were not bingo or art auction related. There were a few lame arts and crafts things. 8. We did self debarkation as we had an early flight, and it wasn't handled very well. Groups A-D were all together in a dining room, people were crammed by the door, and tickets were not checked on the way out, so no way to know how many D's got off before A's. Once off however, everything went really smoothly in customs and immigration. If we were to cruise Princess again, it would not be on this ship unless we knew for sure that it had gone through dry dock and was all fixed. Read Less
1 Helpful Vote
Sail Date: December 2017
We arrived at the port at noon and got on board within 30-60 minutes. We rolled our own bags off so we disembarked within 30 minutes. We had interior room A404 which was perfectly acceptable; we would stay in an interior room with ... Read More
We arrived at the port at noon and got on board within 30-60 minutes. We rolled our own bags off so we disembarked within 30 minutes. We had interior room A404 which was perfectly acceptable; we would stay in an interior room with Princess again. Interior rooms are a great value because no one stays in their cabin during the cruise anyway. The food and restaurants, entertainment and service were above average. (Comedian was below average). We bought only one shore excursion from Princess in Limon Costa Rica to see a rain forest which was worthwhile. The excursions to see the sloths were sold out so buy those asap. In Georgetown Grand Cayman we bought a van tour from a local vendor. If you have not gone through a canal and locks before, the journey through the Panama Canal was amazing engineering. The main reason we selected this itinerary was to visit Cartagena Colombia. We were very disappointed the ship skipped this stop. The captain claimed high winds prevented us from sailing from Jamaica but a Royal Caribbean ship next to us was able to sail. Some passengers say the ship had engine problems but the captain did not admit this until 24 hours had elapsed which prevented us from seeking a refund. If we had visited Cartagena, I would have rated this cruise 5 stars excellent. Because of doubts about Princess' reliability, we may select Celebrity next time if the prices and itineraries are comparable. Read Less
1 Helpful Vote
Sail Date: December 2017
Had always wanted to do a panama canal passing, saw this itenary and decided to go for it glad i did cruise was all i expected and then some, food was excellent and plentiful, entertainment was good as well, ports of call were great and ... Read More
Had always wanted to do a panama canal passing, saw this itenary and decided to go for it glad i did cruise was all i expected and then some, food was excellent and plentiful, entertainment was good as well, ports of call were great and the canal was a work of wonder, something to behold, a sight to see and was breathtaking. Once in a lifetime event, glad we chose to take this cruise scenery was breathtaking lush green forest saw a few sloths and a few iguanas just overall a breath taking cruise, one i will never forget, may do it again if given the chance, the ships crew and staff were amazing, always ready to assist no matter what the issue may be or not be just ready to please, did a behind the scenes tour and was amazed at what all was done that you never see to make our cruise pleasant, from the kitchen to the engine rooms to the bridge got to see it all and it give a whole new insight to how the cree and staff work so hard to make the cruis enjoyable. Thanks To Princess and The Crew Of The Caribbean Princess For A Great Cruise Read Less
2 Helpful Votes
Sail Date: December 2017
Chose Princess because we had never been on it before. It was just "FAIR"... Cruise staff was not that engaging; food was just okay, nothing special; stateroom shower is so small that if you happen to be a big person you ... Read More
Chose Princess because we had never been on it before. It was just "FAIR"... Cruise staff was not that engaging; food was just okay, nothing special; stateroom shower is so small that if you happen to be a big person you would find it impossible to find the room to wash your hair as your arms would hit the sides of the shower wall. Tiniest shower I've ever been in and I'm a small person. Also on the last night of dining, I found a dead bug in my Caesarr salad. I reported it to the waiter and he reported it to the "white coat" bosses in the dining room and they assured me that someone would get back to me on this incident but noone ever did.... Apalling that this could be written off as not important. The next day I went to customer service and they didn't receive any info on this incident either. Really? a dead bug in the ship's dining room deserves a whole lot of attention.... Read Less
Sail Date: December 2017
The destination ports were delightful, but we had several issues: 1- Our stateroom (Caribbean Princess E104) was loud and noisy. My mother became ill with a "head cold", and was not able to rest as needed. Complains to the ... Read More
The destination ports were delightful, but we had several issues: 1- Our stateroom (Caribbean Princess E104) was loud and noisy. My mother became ill with a "head cold", and was not able to rest as needed. Complains to the front desk went unanswered with just a simple "required maintenance is on-going"... 2- When we reached the Panama Canal, we walked to the front of the ship at 6am to view the channel. At that time, my family, and myself were denied entrance to "The Sanctuary" because an additional $60/person fee was required. I was surprised and embarrassed in front of my 74 year old mother and my daughter 3- The Dolphin Cove excursion in Falmouth, Jamaica was not as described in the brochure. Guest were just to observed the Dolphins from far. Additional monies were requested to either swim, take a picture or kissing the dolphins. In addition, the lunch offered was not adequate. Read Less
1 Helpful Vote
Sail Date: December 2017
Cruising the Panama Canal has always been an item on our bucket list. My wife and I travel extensively and have recently used Princess primarily based on the varied itineraries. We have always been fascinated with history and wanted to see ... Read More
Cruising the Panama Canal has always been an item on our bucket list. My wife and I travel extensively and have recently used Princess primarily based on the varied itineraries. We have always been fascinated with history and wanted to see the Panama Canal for ourselves. This trip provided us the opportunity to traverse the new locks with the Princess ship and the original American locks on the Pacific side on a smaller vessel. Excursion provided extensive discussion of the canal construction and review of the mechanisms. This is a definite must for anyone interested in the history of the canal We have always found Princess to be a good value to us as customers. I have found the service and dining options comparable to more expensive lines which we have also sailed. Many of the staff we encountered in dining and bar service were some of the best on the Caribbean Princess compared to other cruises. The itinerary for this particular cruise was mostly focused on Costa Rico and the Panama Canal. Unfortunately due to weather issues, we were unable to visit the port in Columbia. We selected this trip to the Panama Canal based on that and not as much concerned with other Caribbean destinations. We opted for a suite and had an incredible room with large balcony. This option also gave us other amenities and privileges which were greatly appreciated including private dining room with dedicated staff. Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

Find a Caribbean Princess Cruise