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205 Princess Caribbean Princess Cruise Reviews

The constant banging from maintenance which we have video, foul smell of sewage, problems with air conditioning being turned off and the front desk response to all the above was enough to never want to sail on the Caribbean princess again. ... Read More
The constant banging from maintenance which we have video, foul smell of sewage, problems with air conditioning being turned off and the front desk response to all the above was enough to never want to sail on the Caribbean princess again. We will do several more cruises, but not with them! Our close friend who is like family recommended princess so we took his advice but we were all disappointed with the results of this cruise. The one and only exceptionall experience was dinner service. The wait staff would go above and beyond to please everyone at the table! We never missed dinner due to the great experience with service and food every evening. Disembarkation went smoothly and the ease of finding our luggage off the ship did as well. The entertainment was average and ports were not as expected due to the change in itinerary which really made a difference in the cruise. As mentioned, not what we expected by far. Read Less
Sail Date September 2018
Firstly was a 10 day eastern carribean not 20 day Panama as stated above., the cruise in itself was an enjoyable holiday but only because I made it that, the food was pretty good on board the staff are all hard working and very pleasant , ... Read More
Firstly was a 10 day eastern carribean not 20 day Panama as stated above., the cruise in itself was an enjoyable holiday but only because I made it that, the food was pretty good on board the staff are all hard working and very pleasant , although storm Florence dictated the itinerary and we ended going to places I wouldn't have considered prior to booking but at least we all arrived home safely. My main gripe is that we had a change to itinerary because of the storm probably a good choice by the crew but surely offering 20% discount for future cruises is a form of piracy by ensuring if I want to cash In I MUST book a princess cruise (not going to happen) , offers of on board benefits may have softened the blow like maybe free access to the Internet to at least allow us to let family and friends know we are safe and to lighten the disappointment of not going where we thought you were. The captains circle get free access to this as well as free everything else it seems and from my experience seeing circle members at work you must first dump your manners and treat the staff like slaves and look down your nose at fellow passengers. 13 dollars 50 cents per person per day surcharge should be made a lot clearer that this can be removed on request as I didn't hear about it until departure time and managed to rectify before I got off. Paying for water whilst in your room or leaving the ship on port days is a nightmare and surcharges added to all on board purchases makes this a very expensive way to spend your holiday when you would expect the cost of the holiday to cover this on board stuff. The on board entertainment was very limited and can't say it inspired me to look forward to night time mostly posh captains circle type classical and stuff one end of the ship and and common cinema type evening the other end really do need to look at your passengers and maybe don't run boring , acupuncture classes or muscle relaxation entertain us not medicate us. I could go on, as a holiday I enjoyed it but when on board I was actually boredstiff waiting to ports I could get off and have fun. And before you all jump on my back I am a very late 50s person not an energetic a youngster incase you all get me wrong. Princess Cruises I probably won't ever be back on board anytime soon and you will probably be pleased that it is another 20% refund you will save but please get the itinerary and the costs on a par with the performance of your crew and maybe just maybe you might get me to change my mind. Read Less
Sail Date September 2018
Having cruised previously on other lines, we thought we were upgrading to Princess for our cruise to the Eastern Carribean this year. The ship is satisfactory with many signs of wear including loose and missing tiles on the bathroom floor ... Read More
Having cruised previously on other lines, we thought we were upgrading to Princess for our cruise to the Eastern Carribean this year. The ship is satisfactory with many signs of wear including loose and missing tiles on the bathroom floor within our suite and rusted and degraded railings on our balcony. My biggest concerns come from the food and the customer service. The food on Princess is sub-par at best. While breakfast was decent, the lunch and dinner buffets were disappointing night after night. The options were random, the quality of the food poor, the salad bar, if you could call it that, was almost non-existent, and I couldn't find a roll or piece of bread the entire week that wasn't hard as a rock. The Salty Dog Burger wasn't any better, I ordered a veggie burger that was inedible and my fiance wouldn't eat his cheeseburger either. The ice cream shop was, quite frankly, awful, unless you paid for a specialty milkshake or ice cream sandwich, in which case they used actual ice cream from a different cooler!! But my biggest complaint would be the customer service from the crew. We could not find someone who spoke English well enough to understand easily. On Thursday (a sea day) we were woken up before 9am by someone banging a hammer for over 30 minutes. Later that day, our cabin started to smell like sewage. I called the front desk who informed me that they would send someone to check it out. An hour later, nobody had come to our room so we went to the front desk. The attendant told us someone was working on the issue. Would it have been that hard for someone to call our room and tell us that? No customer service. On Friday morning we were again woken at 845 by the hammering. This time I called the front desk and they sent someone to our room a half hour later. The hammering was still going on, so he heard it, and his answer was that maintenance didn't inform guest services about the work. We paid 3k for a suite to relax on our cruise, not be woken up early by maintenance two days in a row. And, as a business owner myself, the response of guest services was pathetic... Overall will not cruise with Princess again, it is not worth the money. Read Less
Sail Date September 2018
My wife and I booked a last minute cruise for just a relaxing get-away. We booked just a little over a week before the sail date. Our goal was to get-away, relax, enjoy the sea and let someone else do the cooking. The embarkation and ... Read More
My wife and I booked a last minute cruise for just a relaxing get-away. We booked just a little over a week before the sail date. Our goal was to get-away, relax, enjoy the sea and let someone else do the cooking. The embarkation and disembarkation was smooth as could be expected. For the disembarkation we opted for the EZCheck program. The EZCheck program enables you to put your luggage out the night before disembarkation, as you normally would, but the luggage is taken direct to the airline and you pick up your luggage at your destination if you are flying. This was absolutely great and we will do it anytime we fly (sometimes we drive). The cost was $25 as of 8/25/2018 but was well worth it. The Caribbean Princess is scheduled for dry dock in 2019 but it did have some upgrading done in 2017. The ship is a beautiful ship and I don't think you will be disappointed. The Piazza is not as large as the newer ships, but still beautiful. Because we had booked at the last minute there were only inside cabins available. We have had an inside cabin before and have no problem with them. Of course you don't have a window or a balcony, but we both slept like babies and enjoyed the rest. Speaking of sleeping, Princess Cruises have put in some new beds on some of their ships. The new beds are great. We talked to a couple of people who did not like them, but as with anything, some will like it and some will not. We loved the beds. Now we come to the dining: Princess has gone down hill in their food on the ship. They have made it very clear that if you want good food, go to one of the specialty dining rooms and pay the extra fee. This may be OK for some cruisers, but my wife and I are retired and do not eat a lot, but we do enjoy good dining. The food served in the dining room and the buffet was very poor. Hot items were cold and the selection was poor at best. The waitstaff in the dining room acted as though they did not want to be there. On one night the waiter came over to the table and proceeded to grind pepper on my dinner without asking, I hate black pepper. When I raised my hand and said "no" he kept grinding and looked at me as though I surely didn't mean no! Unless you opt to pay for a cup of coffee, do not expect to receive anything that is drinkable. The coffees you can buy are good, but not the ones served. Neither my wife nor I are finicky eaters, and we certainly done claim to be experts in dining, but the food service aboard this cruise was bad enough that we cancelled our scheduled cruise in December. The entertainment was good. There was one night that neither my wife or I enjoyed, but it was truly our taste, and not that of the performers. On another evening, there was a comedian that was very funny and we enjoyed him immensely. Overall the entertainment was very good. If you are new to cruising, try to get to the Princess Theater at least a half hour before the show to get a seat. The service overall was very good, except in the main dining room. In the buffet, the waitstaff promptly removed dirty dishes and we on the spot for drinks. We did utilize the EZCheck option when disembarking which we had never used before. Normally we drive. The EZCheck allowed us to put our luggage out the evening before disembarking, just as you normally would; but for a fee of $25 each, once they collected the luggage it was delivered direct to the airport and we did not see the luggage until we arrived at our destination. EXCELLENT option. Read Less
Sail Date August 2018
I recently arrived from a Princess Cruise Vacation. This was my first time sailing with Princess and I don't think I will ever go on another Princess ship again. Several things happened during my trip that compared to other cruises ... Read More
I recently arrived from a Princess Cruise Vacation. This was my first time sailing with Princess and I don't think I will ever go on another Princess ship again. Several things happened during my trip that compared to other cruises are unacceptable. First, I had stated it was my anniversary on the Princess website and upon arrival I see other cabin doors decorated (with Celebrate signs or Anniversary signs) but ours was not. Also, I had opted for champagne in our room. When we arrive, I see a note that states we have to call room service for the champagne (so it's not sitting out for too long). This was fine. I called for the champagne maybe over three times between that day and the next (not exaggerating) they never brought us our champagne. At the end, I told them I didn't even want it. I also complained about our room not being decorated and all they said is they could either decorate it now (a day after our anniversary) or bring chocolate covered strawberries. At that point I was somewhat over the whole thing so I told them to forget about it. But then other issues happened. Upon showering, the water in our cabin was cold. I then went to the front desk to have someone check it out and they never came that night (I ended up showering with cold water). It was not till the next day (midday) that someone came and fixed our shower. To our amazement there are two knobs in the shower and they were originally switched that is why the knob could not turn all the way to produce hot water. I was in shock. Another thing, the remote in our room would not work. Flipping the batteries was the only way to get the channel changed. I had to call about this too. At the end all these issues were addressed however these issues should not have even occurred. Complaining about all these issues cost me time from enjoying myself and frustration as many times it would take a day or so for the issues to be addressed. The customer service on this ship was by far the worst I have ever seen. Nothing other than chocolate covered strawberries were done to corroborate for all the mishaps we experienced. The crew did not seem to be hospitable perhaps in helping you find an area of the ship if you seemed lost or for instance, in the pool area, to get a waiter to come to get your drink order was nearly impossible. My partner and I joked about how the service off the ship was better than on the ship. I also saw that the ship was recently renovated, however, the pool/outside area lack in a renovation. The inside was relatively nice, the cabins are pretty spacious, but the outside needs work. See pictures below. Not the cleanest either. Another HUGE issue was the food. Which was one of the biggest let downs this cruise had to offer. The selection was poor and there was at least one thing in every sitting that was not to my liking. I am not a picky eater and have never had an issue with poor food on any previous cruise I've ever been on. So this was a big downfall about this ship. All in all, the cruise experience could've been so much better. The food, the customer service, and the outside area of the ship need major improvement. Entertainment was also average. I do not recommend this ship to anyone. Read Less
Sail Date June 2018
We chose this cruise for our honeymoon after researching ships due to it being more for retired older people because we did not want alot of children on board, and we got what we wanted, there were very few children the first week and ... Read More
We chose this cruise for our honeymoon after researching ships due to it being more for retired older people because we did not want alot of children on board, and we got what we wanted, there were very few children the first week and quite a lot of teens on the second week. However, the food was not only tasteless but old, meaning that the desserts were premade and left out to dry out the mousse was dry and cracked etc. We ate at Sabatinis the food had very little taste and portions were small, the crown grill steaks were delicious but everything else was just gross, The Plank barbeque had no taste, small portions and the sides and appetizers were tasteless and did not really go with barbeque. The only thing we ate on board that we enjoyed was the pizza and hamburgers and fries and after 2 weeks i wont be eating pizza any time soon. Buffet food was disappointing everytime, what is supposed to be cold was too warm and hot food was barely room temp. The same things were served over and over. Nothing had any flavor. Unfortunately we threw away alot of food just tasting different stuff trying to find something we liked. We did not see any shows because we didnt care to but I heard the comedians were great. Getting on and off the ship was pretty smooth but they lost my luggage and just so you know you dont have to give your luggage to the porters, you are guided through in such a way that we thought we had to, but you dont. If I had known that I wouldnt have lost my bag which they eventually got to me around 10 pm the first day. Showers are small, very small. The staff was fabulous though, our room steward Pablo was very nice and attentive but no towel animals, and we had to ask for the robes that were supposed to be in there already because we requested one prior to cruise on the personalizer. No fault of Princess but the cruise ports were soooooooooooo touristy, we were herded through so many gift shops that had the same items every where we went. Princess caye was a beach and it was crowded and the food sucked. St Thomas we took an independant tour of the island and the guide just went on and on about how poor the area was, im not unsympathetic but I would like to know more about the island. St Maarten has a beautiful beach with great food thats as far as we went, and if someone tells you to shop for electronics there be warned most of it was higher than walmart prices. Grand cayman has beautiful beaches and we loved the submarine ride. Roatan we went to gumbalimba the park is pretty the monkeys are mean and the birds are huge. Belize we went cave tubing it was cool but our tubes were all tied together and I would have loved to spend more time exploring the park it was amazing. Cozumel was soooooooooo touristy but we went to the national park and went snorkeling it was the highlight of our excursions Read Less
Sail Date June 2018
This was my 6th cruise (Holland, Celebrity, and Carnival), 1st on Princess. I tend to travel like an old person, with early mornings and early bedtime, and I'm not into the party scene. For me cruising is a relaxing vacation with ... Read More
This was my 6th cruise (Holland, Celebrity, and Carnival), 1st on Princess. I tend to travel like an old person, with early mornings and early bedtime, and I'm not into the party scene. For me cruising is a relaxing vacation with fun new places to visit, and it's not about boozing it up, or climbing a rock wall. Based on what I'd read, Princess sounded like my style. The embarkation process was very smooth and easy, and then up to Lido to kill time waiting for our room (a reasonable wait time considering we were on board very early.) We were in E416, obstructed view but not too obstructed, and the location was fantastic -midship, and a middle floor. No noise problems, which I was concerned about given how close to the elevators we were. There were two big issues with the room: 1. This is the tiniest bathroom I've ever had. The shower was ridiculously tiny, and certainly was not roomy enough to do anything like turn around, or shave my legs in it. (I had to sit on the shower seat and put my legs up on the toilet, and my roommate had a very hard time due to some mobility issues. 2. There is a serious lack of electrical outlets!!!! One outlet with two plugs in the sleeping area, 2 low power outlets in the bathroom. My roommate had a CPAP and another medical machine to plug in and had to be close to her, we both had phones to charge, camera batteries to charge, and a tablet to charge. Good thing we brought a plug strip! The location of the outlet still sucked, I had to navigate around my roommates bed in the middle of the night to get to my phone cord to plug my phone in. (Because princess has a website at sea they want you to use, I had my phone with me all week, and I really hadn't expected to want to carry it.) That said, our room steward, Pratap (sp?) Was amazing!, and I don't think he ever got a chance to sleep, cleaning and tidying the room 3 times a day. The room was disappointing, but what really put a damper on our trip was the food and dining experience. Having sailed with other cruise lines before, we were expecting to have some great meals. Instead, the buffet was boring and rarely seemed to change from day to day, and it wasn't big enough to offer variety. We were in Mexico, but there wasn't a taco on sight?) The dining room service was attentive, but horribly slow! 2 hour meals were the norm. (I like relaxed dining, but it made us miss the show sometimes it was so slow.) And the food was, at best, okay. The potatoes were consistently in need of salt (or flavor.) The main courses were generally flavorless. Desserts were disappointing in variety. The selection was disappointing to say the least. (I liked the pizza station and the soft serve, but I have low standards for those two items.) We paid $29 one night to dine at the Crown Grill and were very surprised to find it a pleasing meal, much more like the meals we enjoyed on Holland America and other ships in the past. (The mashed potatoes of all things were the best part. Wish they let us take the leftovers back, I hardly ate any of my steak after the asparagus and potatoes, but I did get to take dessert to the room!) Also, our waiter was great. His name was Zsolt). Apparently Princess wants you to pay for what other lines include already. I'm glad we didn't go until the end of the week, it would have made the other food that much more disappointing, and I certainly didn't budget for $30 a night for meals. We had a hard time finding water onboard. I felt like I was inconveniencing the pool area bar staff when I had to ask for a glass of something they didn't get paid for. The other bars were friendlier, but it was still ridiculously unavailable. I would have killed for more water stations. I also felt like we were getting Nickel and dimed to death. Aside from booze costs, which I expected, they charged for fancy coffees, milkshakes, a coupon book, bottled water, burgers and fries and so on. I get that they have to pay for the water, but to charge $2.50 a bottle when that can buy a case on the mainland was just plain wrong. Points to Princess for cleaning and maintenance. Every day we saw the crew out painting, patching sanding and restaining, and generally keeping the ship in shape. We only saw one show, a musical performance by a guy who THOUGHT he was funny. Horse racing was great. The pools (2 midship, I never made it to the others) were comfortable. Horse racing was fun. Watching the pool games was fun. We enjoyed the wine tasting both at sea days. I wish they put some of the singers in the bigger lounges rather than the piano bar off of the atrium, it was standing room only on several nights. My roommate has mobility issues and the staff did their beat to help out. (Except in the dining room, they seemed to like to sit us in the back of the room, and it's a maze to get there and out again.) Elevators were plentiful except on embarkation and disembarkation day. But the doors closed fast! Which was tough for someone with trouble walking, so I learned to move quick and hold the door. Also not impressed that the promenade deck had stairs. My roomie made it up once on embarkation day, but never tried again, which took away some of the fun of walking the ship when we could only do 4/5ths of it. We went on city tours in Grand Cayman, Belize, and Cozumel. Loved the turtle farm and tour in Grand Cayman, and in Cozumel on the land and sea tour, the semi sub was awesome!!! Would not recommend the city tour in Belize. The city is obviously struggling, and we felt uncomfortable on the open air trolley. All we heard about afterward was how we should have done the cave tubing. We did the ultimate beach package at Roatan and loved it. Included a Cabana, snorkel gear, 2 floats, the chair lift, and 30 minutes of kayaking. Just check your tickets- we bought 2, only to find that one ticket was for 2 people. They were kind enough to refund the second ticket to our account. Also, however often you apply sunscreen, you WILL burn that far south. Bring aloe, especially if you can find aloe with lidocaine. Keep it on the fridge for super cold relief. New cruisers were all impressed with the ship, so it might make a good first cruise, but we heard from several well seasoned cruisers that this cruise was not up to snuff for them either. (On a side note, make sure to ask everyone how many cruises they've been on... The answer may shock you!) Final tip: do yourself a favor and have the cruise line take care of getting your baggage to the airport after-hours I wish we had!!! We will probably go back to traveling with Holland America after this, but will certainly not be on the Caribbean Princess ever again. Read Less
Sail Date June 2018
We chose this cruise lines because Princess was our honeymoon 15 years ago. I was very surprised with the food in the restaurant it was terrible! In the past the food was excellent and now the food was horrible! Also if you want to eat ... Read More
We chose this cruise lines because Princess was our honeymoon 15 years ago. I was very surprised with the food in the restaurant it was terrible! In the past the food was excellent and now the food was horrible! Also if you want to eat better you have to pay a restaurant on the ship. Also it was boring, they didn't even have music on. The room was a balcony room and it was very small. Total disappointment! Norweign was so much better I wont cruise with Princess again. The ship was beautiful but boring! More music is necessary! Caribbean music and more announcements of whats going on during the ship experiences! The pictures were very expensive and no lobster was given in the restaurant. That was always part of the restaurants menu. If you bring back the old ways Ill give Princess another try. For now I recommend not to travel Princess. Read Less
Sail Date May 2018
Embarkation and disembarkation were smooth and quick. But the food was horrible. In 7 days I never got a piece of seafood that wasn't overcooked, nor a piece of beef that wasn't tough. Lobster was inedible. Desserts were ... Read More
Embarkation and disembarkation were smooth and quick. But the food was horrible. In 7 days I never got a piece of seafood that wasn't overcooked, nor a piece of beef that wasn't tough. Lobster was inedible. Desserts were beautiful but not tasty (I was really looking forward to the ice cream because I'm addicted to it, but it was icy and full of crystals). Chocolate was all dark and bitter. And that was the main dining room. The Marketplace buffet was no better...just a bigger selection of bad. Even the upscale Crown Grill was awful. Neither my husband nor I could eat our ribeyes..so tough and full of gristle. We even had a green fly land on the food. Room was small and the toy shower was a joke. So was the entertainment in the princess theater except the last night. That was very good. The comic was also funny on one night. Some elevators didn't work and they had buckets sitting in dining areas to catch water from leaks. Thank goodness the bed and pillows were wonderful and comfortable. Other cruisers we talked to had some of the same opinions. Oh, the end of cruise sales were no sales. Very overpriced. It was next to impossible to get room or guest services on the phone. And when we did get room service they brought tea with either no sweeteners or nothing to stir with. Room steward was nice and helpful, but so short she couldn't reach the ceiling to clean the dirty vent in the bathroom, which my husband did himself so nothing would fall out of it on us. We did have a couple of good servers which we acknowledged personally. Read Less
Sail Date May 2018
This was an 8-night cruise to the Dutch islands of Curacao, Bonaire, and Aruba, and the dates worked well for us. As a second cruise on Princess within a year (first one was in Alaska), the Caribbean Princess was very disappointing. On ... Read More
This was an 8-night cruise to the Dutch islands of Curacao, Bonaire, and Aruba, and the dates worked well for us. As a second cruise on Princess within a year (first one was in Alaska), the Caribbean Princess was very disappointing. On the positive side: Our cabin was nice -- a mini-suite with a balcony and real bathroom with a tub. Very comfortable bedding and air conditioning worked well. Room steward was very attentive and our cabin was cleaned as soon as we left the room. The dinners in the dining room were very nice with numerous choices, special requests handled graciously, and very pleasant staff. The choices for breakfast and lunch were usually in one of the public dining areas which had plentiful choices from the buffet, made-to-order omelets for breakfast, and different selections everyday for lunch. Very good wait staff there as well. Regarding entertainment, the few shows offered were quite enjoyable and provided a variety of acts. From comedy, to a staged show, to a music and dance theme, all were enjoyable. In the negative zone: We found very little to do onboard the ship during sea days, and scheduled events involved selling something. From China-made clothing events, to posture/walking products, other care products, and art of course. We regularly found that there was very little seating, IF any, in the atrium area to enjoy a coffee or listen to music, or just rest for a bit. The worst experience for me was on the first day of port visits in Curacao. We had booked the Hato Cave Tour which left at about Noon. The first stop at the cave nearly resulted in me needing a paramedic. There were over 50 very steep steps UP to a cave, which necessitated me to sit midway on one step to allow me to catch my breath and continue on (about 10-15 minutes). Once in the cave, it was hot and not a "cooled cave" as you would expect. It did have quite a few fans on stands, but there was no place to sit unless you were cautious not to lean back and possibly fall into the cave about two stories down. I was close to having suffered a heat stroke and tried my best not to black out. I was thankful to a couple of ladies from California who stayed with me and subsequently helped me out of the cave. The tour guide seemed blind to my distress. Afterwards back on the bus, one of the ladies gave me a fruit to help my dehydration and give me some nourishment. Our tour was supposed to go back to the ship so we could have lunch but the cancelled that portion. We were provided with NO food, snacks, beverages for the entire time of the tour, with all the provisions that there are on the ship. The tour guide, Ursula, provided many facts that guests needed to correct her about. I did not get off the bus for the rest of the day in fear or heat exhaustion again. The guide rearranged the order of the tour, and we did not get back to the ship until 8:00PM. At that point, we were unable to make the 8:30PM dinner at the specialty restaurant. We were not dressed for it nor in a state of mind to enjoy it. Being diabetic and not having enough to drink or eat for that many hours was a serious issue. That tour really ruined the beginning of our ports of call and my attitude towards Princess. Our experience with Princess tours in Alaska was excellent, so this experience was a 180-degree difference. We reported the Curacao tour issue onboard the Caribbean Princess to their excursion desk, but they did not seem very caring. Also, I was not the only one to have difficulty with the Hato Cave climb or inside visit. It truly ruined my view of Princess tours. Read Less
Sail Date May 2018
The best parts of this cruise was the Ft. Lauderdale port ease of access, the comfort of their beds, their countless trivias ( and I mean this was one of best sources of entertainment), and a general friendliness of the cruise director ... Read More
The best parts of this cruise was the Ft. Lauderdale port ease of access, the comfort of their beds, their countless trivias ( and I mean this was one of best sources of entertainment), and a general friendliness of the cruise director staff. Other than that, it was pretty disappointing. We chose traditional dining, because we wanted that bond with our wait staff. From the first dinner, we realized that wasn't going to happen. Our waiter barely unacknowledged us. Only briefly as we sat down and ordered, then again quickly as he took our desert order. Other than that, the only time he was at our table was to pick up or deliver dishes.. not drinks btw, those were few and far between. Now I heard, if you want good foid and service, visit one of their many "pay to eat" restaurants. Which is ridiculous for the price you pay for the cruise. Oh and btw... the buffet is the same, if not better at your local Golden Corral. Entertainment was a joke! Which is ironic, since the only shows they offered were 4 different comedians. I guess they hoped at least one would be funny. There was a rock n roll show that was ok. They had karaoke most nights, and a show called voice of the ocean. Along with a couple 45 min game style shows. Which is pathetic for a 10 day cruise. Leaves a lot of time doing nothing. We were so excited about the pools....5 of them!!! Too bad they were sooo cold no one could go in them. Most of the cruise they all stood completely empty. The hot tubs were nice, when they were not closed. Which wasn't very often. Oh, the aft elevators..... well you had to be very brave to risk those. ( or hungry, since every restaurant was at the back of the ship) but those elevators, would catapult you up or drop you down several levels without rhyme or reason. You were on their terms once the doors closed. Took us several attempts every time we used them. Quite scary and dangerous. I was actually shocked when I was reminded that the ship was built in 2005 and remodeled in 2017, seemed and looked much older. Our cabin wasn't that bad. But, the shower was extremely small. If you are over 200 lbs, or handicapped, be very cautious about booking without checking the sizes of the shower. As I mentioned in the beginning, most the cruise director staff was friendly, but.....if this is you first time on princess, be aware they cater grately to those with multiple sailings. So you may just have to wait a while to get service. As far as the ports and shore excursions, you can't credit princess with the same thing you can get with any cruise line. But, it was nice being able to visit 6 ports. Overall this cruise was a huge disappointment and waste of money. I would highly recommend either another princess ship or an entirely different cruise line. Read Less
Sail Date May 2018
This cruise was the 10-day six port Eastern Caribbean Cruise: 1) Princess Cays 2) St Thomas 3) St Kitts 4) St Lucia 5) Antigua 6) St Maarten. The itinerary was great--good ports, except we only had 1/2 day in St Thomas due to a ... Read More
This cruise was the 10-day six port Eastern Caribbean Cruise: 1) Princess Cays 2) St Thomas 3) St Kitts 4) St Lucia 5) Antigua 6) St Maarten. The itinerary was great--good ports, except we only had 1/2 day in St Thomas due to a late arrival. But I can't comment on the ports or the shore excursions, because I missed all of them but the Princess Cays. Day 2 of the 10-day cruise, I tripped and fell in the Princess Theater (caught my foot on the light strip on a step). I BROKE my foot. To make a long story short, Medical Services and the ship's Security Officer were more concerned about accident reports than they were about my medical care or well-being on the cruise. We were filling out accident reports, before I was getting x-rays or medical care. The Medical Center nickel-and-dimed me for everything e.g. sizing a boot and instructing me how to use it cost $39 after charging me $196 for the walking boot! A $50 fee to get a copy of the x-ray, etc. Medical expenses exceeded the cost of the cruise! The most obnoxious charge was a $20 / per day charge to use a wheel chair. Princess made a profit on my injury! And they wouldn't waive this charge or did anything to accommodate me or make the cruise more comfortable. The only follow-up to the accident was from the Security Officer--the next day to interrogate me about the accident. "Had I been drinking?" NO, "Was I wearing my glasses?" YES, What shoes was I wearing? " Nothing fancy, just walking sandals. etc. They were more concerned about the accident/liability and blaming me, than they were about my well-being aboard their ship or making the cruise comfortable. I discovered the Caribbean Princess is NOT HANDICAP ACCESSIBLE. It was a challenge to get around, which made the cruise even more difficult. 1) Halls were too narrow when the linen carts were out in the morning and evenings, so we couldn't get a wheel chair down the hall. 2) Too few independent handicap restrooms 3) Handicap restrooms were often inside a public restroom where-wheel chairs would not fit or turn around through the aisles 4) Rest room doors were all HEAVY with no auto-open button, so just getting in/out on crutches was impossible without help from another passenger to hold the door. 5) We made reservations for dinner, requesting a wheel-chair accessible table, but several times, the table was up a step, so I still had to get out of the wheel chair and use crutches. The buffet was not wheel chair accessible. The aisles were just not wide enough when there are other people and the counters were too high to reach. If you're in a wheel chair, make sure you have a helper to bring you food. The Princess theater only has room for six wheel-chairs in the back, so you have to get to a show almost an hour before the show to get a space. The Explorer's Lounge and Club Fusion are tiered, so finding a space for a wheel chair was always a challenge....very limited space in the back or you have to get their early to enter through the side and sit up front. The lack of concern--even a free-drink coupon and the $160 charge to use a wheel chair just left a bad taste in my mouth about Princess Cruises. Princess could have offered something--even a drink coupon or a complimentary wheel chair to offset this horrendous experience. Just a totally disappointing experience from Princess. Read Less
Sail Date April 2018
I chose this cruise for the Panama Canal. I didn’t want to go on holland because of the age of most guests. I made a huge mistake. The refit of 8 mil. Didn’t change the feel of a old ship. The rooms are tiny. I’m a single and I still ... Read More
I chose this cruise for the Panama Canal. I didn’t want to go on holland because of the age of most guests. I made a huge mistake. The refit of 8 mil. Didn’t change the feel of a old ship. The rooms are tiny. I’m a single and I still feel cramped. No bathtub tiny tiny shower. Loads of staff but not very friendly. Like they are doing you a favor. Food in lido is horrible. Unimaginative not very good selections. Cheap on the cheeses and meats,Desserts stink. Presentation blah. Smell of sewage at night in my hallway. I guess going from a suite on celebrity to a balcony on Princess should never be done unless it’s a long time in between. BTW Room service menu is a joke.my plane was delayed so embarkation was the best part of the cruise. I was so late nobody else was there. WHAT HAS HAPPENED TO CRUISING. Read Less
Sail Date April 2018
I will not Cruise princess again. Despite the merger of Princess and Carnival, Princess does not measure up. This trip, planned for 2 years as a family trip of 9 passengers did not go well at all. We used a Travel Agent, and she was ... Read More
I will not Cruise princess again. Despite the merger of Princess and Carnival, Princess does not measure up. This trip, planned for 2 years as a family trip of 9 passengers did not go well at all. We used a Travel Agent, and she was great she did her best to fix the issues however Princess Customer Service, and the manager of customer service were useless. The Princess refused to admit the error, and a letter to corporate did not make any difference. my letter wasn't even acknowledged. We sailed out of Ft Lauderdale, Embarkation was disorganized, and difficult. it took 2 hours just to get on the ship. The ship was clean and updated, however it was difficult to get to dining rooms. A very confusing layout. Our dining room was on deck 6 but we couldn't walk from forward to aft on deck 6, I sailed princess once before for my honeymoon and was given a cabin with twin beds. My husband and I pulled the mattresses off the beds and slept on the floor each night. My complaints then went on deaf ears. That was 20 Years ago. I assumed there was improvement but I was wrong. I requested a cabin for 3, with a full/Queen bed, and again we were given twin beds set up as bunk beds. Requests to correct it were met with different reasons the online planner was not showing the configuration I wanted. 3 months before we were to sail we were told the cabin we chose could not be converted for 3 people and a queen be. If we wanted a queen bed, we would need to move to a Mini Suite. We lost all the perks of the original package, and again my travel agent tried to fix this, but ended out giving us a cash credit to replace what we lost. The cabin had two TV's, however they were back to back, and you could only use one at a time unless you use head phones, and we didn't bring headphones with a 20 Ft wire. That said, it was an adequate room, and the deck was nice. This was only one of the problems we had. We purchased a drink package, but every day I had to go down to the customer service desk and get our drink charges fixed. I was charged for a reservation to the Serenity deck that O did not request and when the ticket was pulled, it was not my signature, or name, but my cabin. Very poor accounting methods. We paid for everything up front so I wouldn't have to check things every day. Don't bother with the internet package, it is awful, and doesn't work well at all. the App for on board messaging is useless, use the Cabin phones. Staff is about the only thing I would say was good, but again it depended on the place on the ship you were, Housekeeping was very good. Our Waiter and assistant waiter were great, the rest of the staff while helpful, where not very happy The food was adequate, but not what I would call top of the line. The Restaurants, and we tried all three, were OK. the best of the 3 was Sabatini's. The steak house was disappointing, the quality of the steak was supermarket discount. Only interesting thing in the Steak house was the different salts, which if you like salt, would have been great, but only if you like salt. We did a shore excursion at each port, all were interesting, and fun, but caution should be used when visiting outside the sponsored cruise tours. We were delay getting to our first location in Columbia, and so the rest of the tour was rushed. I would have like to spend more time at some of the sites, so rather than trying to get multiple sites in Next time I visit I will choose one site to see when port of call time is so short. We weren’t in port for a long time. Bottom line. Princess is not up to the task Read Less
Sail Date April 2018
a few months before the sail we were informed that the ports of call were changed due to a malfunctioning motor. Compensation was $50 per person. We chose this cruise because we had spent a week at Caymen Islands and wanted to stop at ... Read More
a few months before the sail we were informed that the ports of call were changed due to a malfunctioning motor. Compensation was $50 per person. We chose this cruise because we had spent a week at Caymen Islands and wanted to stop at Jamaica. The change also meant about 7 hours less in the ports of call. On the trip a generator malfunctions and that resulted in 4 hours less in Costa Rica and our 7 hour had to be changed. We did get a 40% credit. However, the tour was change and it included a banana plantation tour which turned out to be a stop, get off the bus and take a picture from the road as due to a fungus, no one could go into the plantations. Fourtunely the guide was great. Other tours went from ok to pretty bad. The real cl No her for this title is that our block of rooms by us (about 7-8 cabins that we knew of) had a sewer smell on and off that was horrible. The stewards said it would go away when underway and it did. But it returned many more times and we weren’t in our rooms that often. We reported many times and they never got back to us. At one point someone was sent down and there were about 20 of us in the hall and we really lit into the poor guy they sent down. Each time we reported we asked that they get back to us, that only happened after the 3 rd formal complaint and by the time he came down, it was gone. This smell was also in very speciic places on the boat but the staff were clearly told to ignore us. This boat needs to be dry docked and issues fixed. Don’t book on it. On the other side of this the food, staff and boat activities were fabulous. We have sailed Princess before and loved those cruises. Beware of this ship. Read Less
Sail Date February 2018
We had a specific time frame that we wanted to travel to the Panama Canal and this cruise was the only one that fit. We had never travelled on Princess cruises but have tried several others and wanted to give it a try. We have never been ... Read More
We had a specific time frame that we wanted to travel to the Panama Canal and this cruise was the only one that fit. We had never travelled on Princess cruises but have tried several others and wanted to give it a try. We have never been on a cruise that was as rough as this one was even though the seas weren't excessively high. The ship vibrated SO bad ALL the TIME it was ridiculous. Anything metal in our rooms vibrated and rattled constantly. Many other passengers complained also so I know it wasn't just us. We were not able to go into Limon and were not refunded the port fees although they did refund the TAXES on those port fees! We were not impressed with the food either. While there were some good choices many times it was a repeat over and over or else it was a variety of very specific ethnic dishes I am not a big fan of spicy food and I doubt most of the largely senior diners were either. I actually just got a hot dog on two different nights rather than have the main buffet. The best thing was the oatmeal raisin cookies! We only went to the formal dining room one night as we weren't interested in going on the nights formal wear was required and didn't want the choices offered on the other nights. The onboard entertainment was lacking also and we had many at sea days and apart from the movies on deck we didn't have much that interested us! The stop at Cristobal was a joke! If you didn't purchase a Panama excursion you weren't allowed to leave the ship at Cristobal and we were basically sitting next to freighters all day waiting for those that did purchase excursions. Seriously this was the worst cruise we have ever been on and it was our 9th cruise! Read Less
Sail Date February 2018
Chose this cruise to finally visit Costa Rica but missed port due to weather. Had not heard of this ever being a problem at Limon and very disappointing. Cartagena was cut short and Grand Cayman stop seemed short as well. Panama Canal ... Read More
Chose this cruise to finally visit Costa Rica but missed port due to weather. Had not heard of this ever being a problem at Limon and very disappointing. Cartagena was cut short and Grand Cayman stop seemed short as well. Panama Canal locks were interesting but should not have been only highlight of trip. We felt there should have been an alternate port in lieu of Limon otherwise seemed like a cruise with sea days only. To top off the experience our PRINCESS shore excursion (Old City Walking Tour and Las Bovedas) included a stop at Ada's Jewelry in Centro Historico where guide told us was a great place to buy emerald jewelry and a Princess approved store. Neither was true as one of the emeralds fell out of the ring 2 days later while on board ship. No response from store or any help from Princess. Wish we had missed that port as well. Only positives were a great room steward Liezel Castro and our dining staff of Danielle Albertyn and Nemanja who took very good care of us. Lots of time in the Casino with all the sea days-staff there was great and helped ease the pain of losing! Food was adequate but not many choices in the Horizon court. Food quality though did seem better than our last trip with Royal Caribbean. Salty Dog and pizza place were very good for a quick bite. Getting on and off ship went very well. We used mobile pass app which was great to get through customs easily and quickly. We walked off with our luggage at 7:45 and went right off ship into taxi. Cruise was not what we expected and making us rethink using Princess in the future. Read Less
Sail Date February 2018
This was our 20+ cruise & the 3rd with Princess. The ship had a mechanical problem & was running at reduced power which made each stop shorter than we had booked. Admittedly Princess gave us a Cabin Credit but it did not make up ... Read More
This was our 20+ cruise & the 3rd with Princess. The ship had a mechanical problem & was running at reduced power which made each stop shorter than we had booked. Admittedly Princess gave us a Cabin Credit but it did not make up for what we lost. The main reason was taking this Cruise was the partial transit of the Panama Canal which was disappointing as all the ship did was go through the 3 New Locks & stop & go back. At the Cayman Islands which was Tendered along with 3 other Cruise ships we only had two hours ashore before we had to queue up to Tender back to the ship. Onboard we had Anytime Dining which Princess have completely miscalculated we queued up for 3/4 hr to the be given a Pager which we then waited a further 1/2 before being seated. This queuing was all we seemed to do. The second to last night on board we wanted to see the passengers 'The Voice' at 8.10pm, as we knew one of the contestants. We arrived at the Anytime dining at 6.30pm & at 8.25pm we had not given our Desert Menu we left the restaurant to go to the Theatre which was now completely full. The food on board I am afraid has gone down I am a meat eater, my wife's fish dishes were OK but I had 3 meat meals which I either could not cut & was extremely fatty & inedible. Admittedly the Staff suggested other meals as they were very good but I declined. All in all a very disappointing Cruise. Read Less
Sail Date February 2018
We originally booked this cruise because we wanted to experience the Panama Canal, and there were several stops we had never seen. Several months before, Princess changed the itinerary and changed one of the stops from Ocho Rios to Grand ... Read More
We originally booked this cruise because we wanted to experience the Panama Canal, and there were several stops we had never seen. Several months before, Princess changed the itinerary and changed one of the stops from Ocho Rios to Grand Cayman and shortened the time in Cartagena. We were disappointed but still wanted to do the cruise. Tthere has been a propulsion issue on this ship for several months. Princess Cays was our first stop, and it was nice and not crowded since it was a Wednesday. Cartagena was our next stop, and we had a nice tour of the city through a private tour we set up previously. Our Panama Canal excursion was very good, but it was definitely a long day. We got back to Cristobal around 8:00 p.m., and the ship was not there yet. We understand this is out of the ship's control, since the Panama Canal Authority dictates when they can transit back through the canal, but this was really a bad situation. Some of the shorter tours had been at the port for several hours. There were a few local vender tents and 3 porta potties, but there is absolutely nothing at Cristobal...no food, drinks or facilities at all. If you're on a shorter tour, and the ship is supposed to meet back at Cristobal, beware. It may be a long, frustrating wait for the ship. We finally got on the ship about 9:15 p.m, and we were able to eat dinner since they kept the restaurants open late. Due to our late departure from Cristobal, we were arrived in Costa Rica a little late, but it looked like we would still be able to go on our excursion. As the morning progressed, they informed us they had a technical issue with one of the diesel engines, so we would be arriving even later. They cancelled our excursion because there wouldn't be enough time. We were only in port a few hours. We were really looking forward to Costa Rica and had hoped to see a lot of wildlife in the rain forest, so we were very disappointed. On the pier, we signed up with a local vender, thinking we were getting a guided tour of a national park about 45 minutes away, but he ended up passing us off to a non-English speaking driver, so it ended up being a very expensive 45 minute cab ride to a National Park. If confronted with a similar situation, I'd recommend getting past all the venders on the port and hiring an English-speaking cab driver for the day. On the bright side, we did get to see some sloths, monkeys, and lizards. We have been on 3 Princess cruises, and engine problems have resulted in port scheduling problems on 2 of them. I don't know if it's just bad luck, or if Princess has worse maintenance programs, but we're done. As for the ship itself, our room was clean and very nice, the food was very good in the dining room. The service in the dining room was hit and miss. We had anytime dining, so we didn't ever have the same wait staff, and some were better than others. One issue we had was trying to make reservations in the dining room. You can only make reservations the day of, and if you don't make them pretty early, they fill up quickly. Also, we could only make reservations for 5:00 p.m. or 7:30 p.m....nothing in between. Shows were also a problem. We tried to go to a show early on, but all that was left was standing room only. Apparently you have to get there about an hour in advance to get a seat. We finally just gave up. Since the ship's theater is obviously too small, I wish they would take reservations for the shows. Read Less
Sail Date February 2018
cruised this ship in the past. Food choices, taste, presentation, quality & quantity disappointing. Extremely long lines for dinner. staff handing out pagers. What?? first time for that. Waiters almost running from table to table. ... Read More
cruised this ship in the past. Food choices, taste, presentation, quality & quantity disappointing. Extremely long lines for dinner. staff handing out pagers. What?? first time for that. Waiters almost running from table to table. Dining room very short staffed. First time I ordered from standard options. Food did not excite as in the past. Lobster and trout dishes horrible. No butter with tiny lobster (incorporated with risotto) ?? fish tough. Don't know what Princess is attempting to accomplish with these strange dishes but certainly did not work for us. Undercurrent of apathy & sarcasm by staff. reported crew member who was very short & sarcastic to elderly passengers. other passengers noticed this as well. I was purchasing gourmet coffee & Crew member short & sarcastic to me. over all short staffed. very nice comfortable upscale bed linens. Enjoyed new robes. EXCELLENT ROOM SERVICE. room steward lack luster at best. did not replace some of the daily items. (body lotion, etc) did not address by name., quick wave if that. I know these issues seem small but this is first time overall experience was disappointing. ship face lift very nice but inside problems exist. EXTREMELY small shower. floor creaked & unsteady, bathroom door in need of repair. Problems with toilet, balcony divider banging due to loose attachments, @ 2a very disruptive. If we cruise again will not be on this ship. more pay venues than before. weary of staff trolling pay items. Big changes since we last cruised. Being platinum level cruisers we have come to expect a certain level of service from Princess. This time they dropped the ball big time. Appears to me Princess is having issues with their bottom line thus the short staffing, pay items etc. What happened to Princess service!? Not certain if & when we will return. Read Less
Sail Date February 2018
We chose this cruise because of ports of call to curacao and then they canceled that port because the port was overbooked according to princess. We have been on 8 princess cruises and loved everyone except this one. I never have ... Read More
We chose this cruise because of ports of call to curacao and then they canceled that port because the port was overbooked according to princess. We have been on 8 princess cruises and loved everyone except this one. I never have complained about them before and have never heard so many other people complaining. We have only two complaints or concerns but they are major. Normally the food is fabulous but this time the quality was not present. The selection in the dining room normally has a different type of steak each night and a shrimp type dish but the main staple was pork on this ship. We love dressing up and going to dinner but this time out of 14 days we ate 4 times in the dining room because of the menu. Also this was the first occurrence of seeing people allowed to wear shorts in the dining room as it looked like other cruise lines standards. Normally the buffet has theme nights but the food was almost the same every day and night. The only main carving meat was pork and hash browns were the ones out of a box and greasy. Normally if we want something that is not on menu one night we can get it if requested but not this cruise. Secondly, entertainment was okay, however something was wrong with scheduling because we had to get a seat in the theater at least an hour ahead or risk having no seats. I always have told people that haven't gone on a cruise with a concern of too many people onboard that I never know there's 3500 people because everyone is doing something different! But this ship somehow had all people headed in the same direction and we had to scramble for seating everywhere we went! Tommy the piano player in crooners was so good but to get a seat was almost impossible. So maybe it was a disorganized schedule of events, but I couldn't figure why it was happening. I love Princess Cruises and hope my next experience will be back to excellent because we love cruising and hope princess will improve on these concerns. By the way we still had fun but was just disappointed and would hate to see Princess lose their loyal cruisers!!!! Read Less
Sail Date January 2018
We have been on 40 cruises but have not sailed with princess for many years. We joined the Caribbean Princess on the 20th of December for a two week cruise. We were very disappointed with the service and food in the dining room. Also this ... Read More
We have been on 40 cruises but have not sailed with princess for many years. We joined the Caribbean Princess on the 20th of December for a two week cruise. We were very disappointed with the service and food in the dining room. Also this has been the only cruise we have ever been on where we were not given a receipt when we purchased a drink. The entertainment was also very disappointing. There were some good theatre shows however, the theatre was full nearly every night because there was no other entertainment on the ship. If you like to entertain yourself with Karaoke and Mr and Mrs quizzes you will be ok. I could not believe that the theatre show was also projected into another lounge just to save putting on entertainment. The guest pianist was not great however he did provide some passengers with entertainment. Overall this cruise was very disappointing. A real cruising fan but this cruise has put me off cruising. Read Less
Sail Date December 2017
I was disappointed in this cruise. Had it been my first cruise or first cruise with Princess, I am not sure I would want to book another - at least NOT on the Caribbean Princess. 1. I the initial cabin I was assigned (R614) was ... Read More
I was disappointed in this cruise. Had it been my first cruise or first cruise with Princess, I am not sure I would want to book another - at least NOT on the Caribbean Princess. 1. I the initial cabin I was assigned (R614) was directly across from a kitchen galley and the noise conditions were terrible with pots/pans banging and talking going on from 5am to nearly midnight. 2, The quality of the onboard conditions were poor: on the Caribe deck, there was water pooling in the hallway for several days, the toilet vac system was a problem for most of the trip. There were buckets to collect water dripping from the ceiling in the BBQ restaurant. And with a few exceptions, the crew was less attentive in general. When booking, I was not told about the ship having engine problems. 3. While I understand that a Christmas/New Year sailing will have families with kids, that does not mean that parents should let the kids roam wild - and if they do, the crew should prevent them from causing disruptions and noise in halls at late hours and at the pools. What can be done to improve: 1. Improve maintenance issues on the ship. It doesn't feel like a ship that just had $8.2 million spent on revitalization. 2. Prevent kids from disrupting the onboard experience. Princess is not marketed as a children cruise. 3. Improve the overall quality of the crew interactions with the passengers. 4. Reduce the sound levels coming from the galley near cabins R614 (as well as R612,R610, and R616). 5. Reduce the volume levels on the sound systems in the clubs and lounges. It was set too high to talk or enjoy the music - especially in Skywalkers. Read Less
Sail Date December 2017
Took the 10 day Panama Canal cruise as it was one of my bucket list destinations and the timing was good as i had just retired. There were a few positive but unfortunately a lot of negatives. However overall i enjoyed the cruise. Had ... Read More
Took the 10 day Panama Canal cruise as it was one of my bucket list destinations and the timing was good as i had just retired. There were a few positive but unfortunately a lot of negatives. However overall i enjoyed the cruise. Had taken 2 previous cruises with Princess and 4 cruises with other companies. Positives - For the most part i found any staff i encountered to be friendly and helpful. - In general found the ship clean - did not see glasses, plates etc lying around - i had some trouble figuring out the way the internet worked at first but the internet cafe people were very helpful. - lots of lounge chairs available even on sea days - I found the food good in both the buffet, dining room and specialty restaurant. - i enjoyed the Zumba and Line Dancing sessions. - Room size and bathroom size was what i expected from previous cruises. Lots of space for clothes. Now for the negatives - played Discoveries at Sea on Movies under the Stars screen and they looked really interesting but there was no sound or commentary which made it difficult to understand what you were watching - Poor speakers on deck 16 near the pool areas so couldn't understand the announcements especially when the captain spoke - Arrivals and departures from ports were rarely on time - sail aways not as much fun as no band playing by the time the ship finally left port. - Internet was good but confusing at first to figure out. Not great reception on balconies - Lineups at anytime dining - opening times kept changing, and they staggered opening time at 2 restaurants - not sure why - if both Coral and island had been open there wouldn't have been lineups. Never experienced this on other cruises. - Also if you wanted to reserve a time in the Anytime dining rooms (ie you wanted a specific table) then you had to call that day but between 8-5. Some days the excursions left before 8 so you couldn't make the reservation. Don't know why with todays technology there had to be a specific time to call. - Alot of the issues i think are result of cutbacks in staff (understaffed and lack of training). Example was wait times to purchase items such as the jewelry by the inch, and tshirts in the piazza had very long wait times. - Disembarkation was delayed due to late arrival in FL (not ships fault as there had been a medical emergency requiring ship to return to Grand Cayman) but was very disorganized - not enough people helping to direct guests and advise them of disembarkation timing and status. Many people had issues with potentially missing flights. - Coffee machines in market place where broken on 2 different mornings. - Alot of the fitness/enrichment events were good but at the end there was a sales pitch for selling other services - not high pressure - but would have preferred no sales pitch at all. - Was suprised there is still smoking allowed in Casino Read Less
Sail Date November 2017
This was our 12th cruise and first time on princess. As the old saying goes you can only make a first impression once. Well they did, and it was terrible. Cabin: We had a balcony cabin which pretty small but the worse thing was ... Read More
This was our 12th cruise and first time on princess. As the old saying goes you can only make a first impression once. Well they did, and it was terrible. Cabin: We had a balcony cabin which pretty small but the worse thing was the shower. I am 5ft 10 and and average build, and I barely fit in the shower, I felt sorry for people who were on the large side. Food: We did anytime dining for the first time, which was a good experience because you sat at a different table each night and with different passengers. The food was never served hot. We would get it warm or on a hot plate to keep "hot". Service was very slow I think it might have been the galley, because this wait staff were very professional, courteous, and did the best they could. The buffet food also for the most part was warm. The only food that was hot was when you went to the omelet station. Formal night majority of people were dressed tuxedo, suits, sports jackets, however they let some people in with shorts, jeans, no jackets. I questioned it and was told we cannot turn them away. Then my question is why have a formal night? There were no trash cans on the ship in the common areas. If you had an ice cream and the cone came in with a napkin around or cup and when finished there was no place to throw it away. Crew: The personnel in the buffet area many seemed unhappy and it was like an effort for them to get them to clean off a table. Personnel in the casino and eating areas some of the supervisors were dressed just like the passengers and if you could see the pin they were wearing then you knew they could help you. Entertainment: 2 nights entertainment the light opera and the tribute to Whitney Houston was outstanding. The other shows were horrible. The ship leaving Gran Cayman about 20 miles off shore lost all power and propulsion and we drifted for about 30 minutes. This ship has a reputation of having engine problems and it appears the problem has not been addressed. I believed this is why the ships itinerary had been changed. Excursions: Panama Canal dome train was good except too long. There was no reason to stop along the way back to the ship to stop for 45 minutes for shopping. Banana plantation train waste of money. train has no A/C just open windows and each time we stopped to see an animal in the rain forest the mosquitoes came out. They should have had us bring insect repellent or supplied some. Read Less
Sail Date October 2017
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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