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Sail Date: May 2019
We chose this cruise because of the price and cabin. Having sailed with Princess before and in a rear-facing cabin which we loved. The only thing that was not as expected was the restaurant. We normally opt for Any Time dining and usually ... Read More
We chose this cruise because of the price and cabin. Having sailed with Princess before and in a rear-facing cabin which we loved. The only thing that was not as expected was the restaurant. We normally opt for Any Time dining and usually eat late 8.30pm and have not had much trouble getting a table for two, but on this cruise, everybody seemed to want to eat at that time and tables for two. The system when this happens is that you are given a pager and they call you when a table becomes available. This worked very well as the bar is adjacent to the restaurant and was handy for pre-dinner drinks. I think the longest we had to wait was 15 minutes, no time at all. The shows were a bit low on the quality side and having cruised with Princess many times we have noticed that the resident dancers seem to be doing less and less. Read Less
Sail Date: April 2019
On boarding the sapphire princess for the second time the CPS meet and greet car was amazing. On board within 20 minutes. The cabin was very clean we were on Deck 14 at the front this is situated behind the pizzeria. The only problem I can ... Read More
On boarding the sapphire princess for the second time the CPS meet and greet car was amazing. On board within 20 minutes. The cabin was very clean we were on Deck 14 at the front this is situated behind the pizzeria. The only problem I can say is people above on the walkway going for cigarettes with their stilettos on also cabin L302 is opposite the lift which can me noisy and a lot of traffic. Weather was bad from Southampton so we did not leave until 1:30am supposed to leave at 4:30pm this meant that you missed Copenhagen. They gave everybody a refund for missed port tax of 12.63 dollars. We also had many problems with ship accounts not working and the TV in the room would constantly stop working which they never fixed. In main the food in the Horizon self service was good, not always hot but if you think like mash potato is going to be cold then put it in a dish and ask the to heat it up. The staff are very friendly and will get you water and tea or coffee when you are sat down. Remember to order room service FREE at least once. The coffee shop on deck 5 is good as you can have FREE sandwich hot or cold, cake also. You will have to pay for tea in a tea pot there cost of $1.89 . There is a pizzeria restaurant on deck 5 which is good more choice as for deck 14 it is made by the slice as many as you wish put only 2 variety’s. Read Less
1 Helpful Vote
Sail Date: April 2019
Superb: Service from all waitresses and waiters and cabin steward: cheerful, polite, considerate. Excellent: Food, as always. Menu, quality and presentation the best; also inside cabin (P210 absolutely fine, no need for anything higher). ... Read More
Superb: Service from all waitresses and waiters and cabin steward: cheerful, polite, considerate. Excellent: Food, as always. Menu, quality and presentation the best; also inside cabin (P210 absolutely fine, no need for anything higher). Very Good: Relaxation, on deck and the two lovely evening venues, Crooners Bar and the Wheelhouse Bar, also this time very good DJ in Skywalkers. Good: Entertainment - Princess singers and dancers, Crimson Duo, Sunshine Duo, Stephen Jaymes (but miss the very funny pianist Paul Burton), ventriloquist (very clever), but oh dear the two comedians were dire - miss the very funny Jeff Stevenson. So-so: Why do the restaurant staff give their 'recommendations'? I much prefer to give them mine (Princess Love Boat dessert the best!). Cause For Concern: Environmental Issues - paper paper everywhere - surely in 2019 the ship should be paperless. As a Lighting Engineer, I had the impression the lighting was very wasteful - all inefficient light sources from the last decade, no LED's that I saw. Poor: Drinks - I think (stand to be corrected) 'short' measures (by UK standards), glass packed with ice, sky high prices - small whiskey $8.32, small beer $7. Formal dress code poorly enforced (if at all), I found disrespectful to fellow guests. All in all enjoyable cruise, love the ship, relaxing, wonderful staff - the more junior the rank seems the better they are. But .. oh .. one final point - shouldn't a ship's captain have at least the most basic of public speaking skills? Read Less
1 Helpful Vote
Sail Date: March 2019
We recently completed the Singapore to Southampton Cruise on Sapphire Princess, which really was a simply fabulous experience. So many wonderful ports of call, with Aqaba/Petra, Dubai, Athens, Naples/Capri & Monte Carlo particularly ... Read More
We recently completed the Singapore to Southampton Cruise on Sapphire Princess, which really was a simply fabulous experience. So many wonderful ports of call, with Aqaba/Petra, Dubai, Athens, Naples/Capri & Monte Carlo particularly memorable. All of the crew onboard Sapphire Princess, worked extremely hard and did their utmost to make everyone’s Cruise experience a good one. With very few exceptions we felt they succeeded. The above being said, there were some areas of mild disappointment, of which the food experiences in the International Dining Room & Horizon Court were perhaps the most notable. The food in the International Dining Room food was ok, but nothing to rave about. Service suffered from bi-polar disorder, with dinner variously being served with almost indecent haste one day, then taking two hours the next. All a bit odd ! The menu was heavily seafood oriented and it did seem a bit over the top to have four Italian themed nights inside eight days at one stage. To balance the above out, breakfast in the IDR was invariably excellent. Freshly prepared, superbly served and a real pleasure. Much more relaxed than the buffet. Horizon Court food – especially lunch - was bland to the point of being little more than recycled ‘slop’. It was also very crowded at times, with consequent challenges finding a seat. This was particularly frustrating when, as often was the case, Horizon was only open on one side of the ship. This was fine at quiet periods, but at predictably peak times, e.g. upon cruise excursion buses returning, it did seem pretty daft. Speaking of daft, what was the point of Princess confirming (on the online cruise planner) dining times of either 5 p.m. or 7.15 p.m. (we had online and written confirmation of the latter), only for passengers to discover upon embarkation at Singapore, that these had been changed to 5.30 p.m. & 8 p.m. respectively ? More positively, the burger bar (where food was freshly and promptly prepared to order) provided a good and far less crowded alternative to Horizon. Additionally, the International Café on Deck five was excellent, with good quality fresh snacks available 24/7. Seating was sometimes a challenge here as well, albeit primarily caused by thoughtless passengers using the tables to play cards/ipad games etc., leaving people wishing to eat/drink with nowhere to sit. Entertainment was somewhat mixed and below the quality we had experienced previously on our eight prior cruises with Celebrity (this was our second cruise with Princess). Some performers (Phillip Brown, Gareth Gates etc. were excellent), others less so, albeit of course a matter of personal taste. Unfortunately, the House band ‘The Drop’ really should be dropped forthwith. They became known amongst fellow passengers as the ‘Drop-dead’ band, as they killed any party atmosphere instantly, (the singers simply could not sing and the keyboard sounded like a $3 bargain from Walmart). Other performers in e.g. the Explorers lounge, on Piano, Guitar etc. were generally much better. Paul & Aaron fizzed with energy and the morning ‘wake shows’ were always entertaining in their own right. The daily trivia and regular music quizzes were also all excellent and very enjoyable. Our cabin, (Baha Balcony) was fine and service from Ben our steward was first class. Just one final gripe. Why are some passengers so gratuitously unhygienic ? Far too many people went into Horizon Court choosing to walk straight past the wash basins. It’s also not pleasant to see swim wear & armless vests in the food court. Hairy arm pits & food don’t mix ! Worst of all however, were the women (at least three) with absolutely stinking colds, who thought it was fine to empty their sinuses into napkins/serviettes and then leave them open on the tables in the International café, leaving them to be cleared up by the unfortunate servers, let alone the even more unfortunate next guests to use the table ! So overall, an excellent cruise, providing memories we will cherish forever. Yes, there are areas where Princess can perhaps improve, but they didn’t detract from the wonderful overall experience. Read Less
1 Helpful Vote
Sail Date: February 2019
Choose this cruise due to the ports of call offered by Princess in South East Asia. Overall we were very satisfied with this cruise. In fact we completed two back to back 10 day cruises which covered different ports of call. A ... Read More
Choose this cruise due to the ports of call offered by Princess in South East Asia. Overall we were very satisfied with this cruise. In fact we completed two back to back 10 day cruises which covered different ports of call. A couple ports of call had 2 to 3 hours of driving to the main City attractions which took a lot of time away from actually seeing attractions. Princess should allow more time in port or overnight to be able to spend enough time at attractions. Two different ports only allowed about 2-1/2 to 3 hours before having to drive back to cruise ship. We usually love the entertainment on board Princess cruises except both of these cruises had mostly singers as their main attraction and only 1 comedian over the 20 day cruise experience and two acrobatic performances which both were great. There were no ventriloquists, illusionist or Hypnotists etc. to give some variety to the show offerings. A second comedian would have been a nice since this cruise was 20 days long. Meal quality at the main dinning room varied. We were not pleased with any of the steaks offered in the dining room. You have to pay extra to get better quality steaks in the main dining room which we did not want to do. This was new to Princess other than going to a specialty dining room. Other dishes were very good though and the deserts great as always. Service in the dining room was top notch. We had several excellent waiters & waitresses which always adds to the dining experience. Rooms are not large but the most annoying aspect is the Showers are way too small. The cold water coming out of the tap is not cold and was very warm probably due to the water desalination systems that use sea water. The Ocean temp. was in the Mid 80's. and they do not cool the water very much after purifying it. Read Less
3 Helpful Votes
Sail Date: February 2019
Had never cruised before and wanted to guarantee hot weather in February. We booked a suite (B104 - Mallorca Suite), which turned out very nice indeed. The suite comprised a lounge, a bedroom and a bathroom which had a bath with shower ... Read More
Had never cruised before and wanted to guarantee hot weather in February. We booked a suite (B104 - Mallorca Suite), which turned out very nice indeed. The suite comprised a lounge, a bedroom and a bathroom which had a bath with shower above, rather than a stand-up shower, which worked out better for us. There was lots of room in all of the rooms and there were no issues with storage, as there were plenty of hangers provided (too many). As part of the suite deal, you get upgraded linen and towels, which at the time of booking, I didn't really value. However, the difference from the linen provided in other rooms was very apparent - the towels were brilliant, thick and luscious and there were plenty of them, to the point where we didn't use at least half of them each day. The bed was one of the most comfortable I have ever slept in, with marvellous pillows and duvet. The extended balcony space was brilliant, as it provided for a dining table and four chairs, along with full length recliners. Being at the front of the ship, directly beneath the bridge, I was concerned that things could get windy, though in reality, it was only every too windy on one evening, but even then, closing the connecting door and staying in the part with the table and chairs was perfectly fine. Our room attendant, Lemuel, was brilliant and remembered our names each time we saw him. He couldn't do enough for us. The decor of the ship is a little dated and there are places, particularly in the public spaces, where it's really showing it's age. The bars are well stocked and the food is of a very high standard, though my only caveat to that is that ll of the restaurants have the exact same menu, which is a pity, as I had kind of expected that each did it's own cuisine. We had Anytime Dining, meaning that we could attend any of the restaurants or buffets at any time, rather than having to stick to defined dining times. Having a suite entitled us to club class service in each of the restaurants, which guaranteed us a window seat and provided us with an extra choice of main course, not that we took advantage of that. We made use of the main buffet area at lunch time, as this provided the most diverse choice of dishes. It was run very efficiently and was kept constantly clean by the very attentive staff. As suite users, we got to eat breakfast in Sabatini's each morning. This was brilliant as the staff were friendly and attentive, plus it meant that we didn't have to go to the buffet area and join the mad scramble for seats. The food was always very fresh and piping hot. Sadly, the same could not be said when we booked a place there for Valentine's night dinner. The menu choices were terrible for me, as I don't eat seafood, so it was disappointing that two of the options for mains were fish based. The steak I had wasn't that great and I left it. The staff asked if I wanted anything else and were concerned that I hadn't eaten my meal, but what's the point of eating on your own when your wife has finished hers? She had one of the fish dishes, but said it was very average and didn't match the standard of the other restaurants we ate at for free. It was a waste of $19 surcharge each. Having the pre-paid drinks package proved worthwhile and decent value, but I found out that it doesn't mean unlimited drinks - on occasion, I noted that he bar staff only requested my card instead of both of our cards, which led to me being charged for two extra drinks, which were removed by customer services staff when I queried it. We didn't make use of the gym or much use of the pools, but whenever we walked past, there always seemed to be loungers available. We visited The Sanctuary at one point, but at a $20 surcharge per person, we didn't stay because we couldn't see the value. Directly beneath is a nice quiet pool with loungers and that suited us fine for an afternoon. The entertainment was a real disappointment, because other people we know who regularly go on cruises, suggested that this would be a highlight of the trip. It wasn't. I say this with two exceptions: 1) The Mr & Mrs Quiz was very funny and well presented. 2) We heard from others that the Stevie Wonder tribute was very good, but we never got to see it. The rest was bland and uninteresting. We did two shore excursions, one to the Buddhist temples and another to the elephant ride in Phuket. Both were via the ship's own excursions and neither felt particularly special or very good value. We felt uncomfortable with the elephant ride excursion, because we believed it to be an elephant sanctuary. I doubt that a sanctuary would make elephants stand on their front two legs! We soon regretted having attended this particular trip for this reason. Getting onto the ship at the start of the trip was a breeze - not because we had priority boarding, but because I misread the instructions and mistook the sailing time for the boarding time, only realising the error an hour before! We got on with 20 minutes to spare, but at least there were no queues! Disembarkation at the end of the cruise was a bit more frantic, We chose a later time as we were going to our hotel in Singapore immediately afterwards and wouldn't have been able to check in early. Everything is fine until the part where you go looking for your cases in a huge hall, with no help from the ship's staff. It was like being deserted because we were no longer spending money with them, but maybe that was partly down to our own unfamiliarity with the cruising experience. Read Less
3 Helpful Votes
Sail Date: February 2019
Cruise was chosen to celebrate my birthday. In overall, we like it because of awesome weather. However, if you are looking for great entertainment and food, you are on wrong cruise. It was OK. Food had very limited choices and to the day ... Read More
Cruise was chosen to celebrate my birthday. In overall, we like it because of awesome weather. However, if you are looking for great entertainment and food, you are on wrong cruise. It was OK. Food had very limited choices and to the day 12 it was very much repetitive. Entertainment is very weak. Two good were marriage match and production shows. Other than that it was literary nothing to do on ship. But due to great weather we didn't care and spend our days around swimming pools. Also, it was constant smell of sewage around some area of the ship included main pool. Even so ship was very clean. Overall, we liked our trip but only because of good itinerary and weather. If I could get the same itinerary on Celebrity I would switch instantly. I should mention free Zumba classes.It was awesome to start a day! Our cabin attendant was awesome too Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise due to the ports of call and the countries this cruise took us. Overall the cruise was fantastic and we really enjoyed ourselves on the Sapphire Princess. The shore excursions were a bit hit and miss with some ... Read More
We chose this cruise due to the ports of call and the countries this cruise took us. Overall the cruise was fantastic and we really enjoyed ourselves on the Sapphire Princess. The shore excursions were a bit hit and miss with some very good, some average and one very poor due to the lack of English the tour guide knew. He was a tad lazy and repeated himself with different information several times during the tour. All other tour guides were great and informed us of the important things. Take some currency with you for the different counties you visit. I changed over some before we went and this was more than enough for us. You can also take US Dollars but make sure you take small notes. You can change over on the ship but beware the exchange rate is nowhere near what you can get on shore. Embarkation was very smooth and quick as was the disembarkation process. We had anytime dining for this cruise and found it very good at the restaurants that we used. Other meals we had on deck 14 with a range of foods both hot and cold. The waiters in this area work very hard to let you enjoy your meals. They are very friendly and very quick to have a table ready for guests after you have finished. The wife and I renewed our marriage vows on this cruise on Valentines Day but was very disappointing that no photographers where present to take any pictures after the event. Room was very well set out with enough room for both of us. Bed was very comfortable. Just remember there are no USB charging points in the cabin so if you are not from the USA take a power adapter with you. Ladies there is a hairdryer but it is near the desk and not in the bathroom. Guys it is very noisy. Room is kept tidy by a steward and the chocolates are a nice touch when they fold back the bed for you when you are out at night. Beware the drinks package only lasts for the 7 or 5 days not the full 12 Days that you may have booked. This is the same with the photo packs and other packages that are offered. The Princess@sea app is vert handy and is kept up to date to let you track your spending's as everything is in US dollars. The only problem we had was that our passports where not delivered to our stateroom on the night before disembarkation and the wife remembered them at 2:30 am in the morning. They both were at the service desk and picked up. Maybe a card should have been left on the bed informing us on where they were being held. I have passed this onto Princess Cruises via their feedback form. As I have stated at the start of this review we were very happy with this cruise and even with a couple of hiccups it was a great time even if the ship broke down in Vietnam we still got back to Singapore on time. Read Less
1 Helpful Vote
Sail Date: January 2019
Our cruise started with a 6 day escorted tour of Cambodia followed by a night in Singapore so we were ready for some relaxation. We arrived at the dock and our cases were offloaded by Princess staff, no queues, and we went straight through ... Read More
Our cruise started with a 6 day escorted tour of Cambodia followed by a night in Singapore so we were ready for some relaxation. We arrived at the dock and our cases were offloaded by Princess staff, no queues, and we went straight through to the desks, again no queues, and were on board within 10 minutes. When we arrived at our cabin (balcony, Baja deck)our suitcases were already waiting, so we had a quick look around and went for something to eat. We found the buffet was very busy and there were hardly any tables available, the food was lukewarm and there was not a great choice, lots of empty trays, not a good start. We had a tour around the ship and found it to be in good condition, with lots of lounges and areas to sit. The library was a disappointment being shared with 3 other offices, Captains Circle, Future Cruises and the Chinese Desk. It was quite a noisy place to be reading, so we retired to our balcony. After a few days we discovered that the Skywalkers lounge, Aft deck 18, was the quietest place as it didnt open til late! We had opted for anytime dining and had a choice of dining venues, and were always given a table for 2 as requested.We found all the crew were very friendly and nothing was too much trouble to them. The only problem with the dining was that people didnt use the hand sanitiser and just walked in, even in the buffet there was a sink with a member of staff there but it didnt seem to be enforced. The dance troop were very good and put on a couple of excellent shows but the Spanish duo were very poor and the audience reflected it too. Lots of entertainment around the ship depending on what you wanted to listen to, the pianist was very good.We didnt go to any of the game shows as they didnt interest us so cant comment on them. We did use the internet as we had 250 free minutes,(Platinum level) but only got 150 minutes allocated and had to queue in the internet cafe to find out why. It turned out that we were in fact on a b2b cruise and it was 150 minutes for the first 4 days and another 150 minutes for the next 7 days so we gained 50 minutes!We found it very slow connecting whilst at sea so it soon used up the time. The pools seemed to be well used as there were a lot of children on board as it was Chinese New Year, which we had not taken into account and it was difficult to find any sun loungers as they all had towels and books on. We used the aft area as it was quieter. We took Princess excursions to Bangkok, Koh Samui, Phuket and Ho Chi Minh and they were all very good. Particularly enjoyed the boat trip to James Bond Island but were disappointed that we didnt land there, we also felt that the lunch was very rushed and didnt have time to eat it all. Disembarkation was a very easy and leisurary affair. We made use of the lounge for Platinum and had a coffee and cake before disembarking. Not at all rushed or crowded. All in all it was a very relaxing cruise and would recommend the Sapphire to anyone. Read Less
1 Helpful Vote
Sail Date: January 2019
We just got home from our cruise. We really enjoyed this cruise, particularly because of the itinerary and people we met. The entertainment was sub par...first time ever on a Princess ship. They had a guy making balloon sculptures one ... Read More
We just got home from our cruise. We really enjoyed this cruise, particularly because of the itinerary and people we met. The entertainment was sub par...first time ever on a Princess ship. They had a guy making balloon sculptures one evening in the theater...very disappointing. Also the music offered in the lounges was limited. Few opportunities to dance. However, the food was good and we liked our room...can’t have everything. The staff in the dining room was very good. We felt recognized and well taken care of. They also did a good job with gluten free toast...no small task. On this trip Princess even did a good job with the excursions. They seemed reasonable for what we got., The biggest weakness was entertainment. They could have improved the onboard experience by offering their enrichment lectures in the afternoon instead of at 9:00 a.m. when most people want breakfast. The activities director could use a lesson from some of their other ships. Other than crew games and top deck games there were few options for afternoon activity on sea days. Read Less
Sapphire Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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