1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Sapphire Princess Review
  5. Sapphire Princess Cruise Reviews

244 Princess Sapphire Princess Cruise Reviews

I chose this cruise as I was travelling with 2 teenage kids and there seemed to be a lot for the family to enjoy together. Also, I am not a great fan of very hot weather, so the Med in August was out. This was a first cruise for us ... Read More
I chose this cruise as I was travelling with 2 teenage kids and there seemed to be a lot for the family to enjoy together. Also, I am not a great fan of very hot weather, so the Med in August was out. This was a first cruise for us all. I was interested to see the wide variety of people travelling from families with very young babies/children to the quite elderly. People who were working class to upper class from many different nationalities, so I could appreciate that there must be difficulties catering to every taste. On formal nights, dress ran from dinner jackets and full-length dresses to not bothered to dress up at all! I loved seeing the fjords; the highlight was Geirangerfjord. Stunning. What spoilt the cruise somewhat for me were the constant interventions to try and push you to spend more money. Would you like to attend the Art Auction, Wine Tasting, etc. Every time you left the boat, the crew would dress up in silly costumes and grab you as you disembarked to get your photo taken, which they would then try to sell you at $25 a pop. For one photo! Ditto on formal nights. As we were sailing away from Geirangerfjord, I was watching the beautiful scenery from the aft of the ship with a G&T in hand. Within the space of an hour, we were approached 4 times to be asked if we wanted to attend the Wine Tasting "for only $9.50" (but then they would try and sell you cases of the wine). Ditto with jewellery events, make-up events, etc. Sell, sell, sell constantly. It seemed like I could not find a quiet spot anywhere without getting pestered to pay for something extra. As a treat, I booked a couples massage for my husband and I (in itself expensive). At the end when we were delightfully woozy and relaxed, the therapists 'recommended' the products used which totalled more than $300!! Including a body brush for $45!!! (I paid £8 for mine). I asked where we could go to relax and 'come to' and have a drink of water and was told that it would cost an additional $40 to use the lounge!!! Outrageous! I have NEVER been for spa treatment without routinely being shown to a chill-out lounge area afterwards so that you can relax and slowly come to your senses and rehydrate. When you spend a LOT of money on an over-priced massage, you expect at least a sit-down and a glass of water to be thrown in. It has really made me think twice about doing another cruise. Read Less
Sail Date August 2019
Always wanted to visit the Fjords and we were delighted with our cruise. The Skylift from Fjord to Sky at Loen was absolutely stunning! We were so lucky with the weather, sunshine and blue skies for the majority of the cruise. A ... Read More
Always wanted to visit the Fjords and we were delighted with our cruise. The Skylift from Fjord to Sky at Loen was absolutely stunning! We were so lucky with the weather, sunshine and blue skies for the majority of the cruise. A memorable afternoon was at Gerainger when we walked up at the side of the most amazing waterfall ever! We had to take the tender from the ship as we were anchored in the fjord. We found part of our excursion in Bergen rather boring. Initially we were taken by coach to the Funicular station and fortunately didn’t have to queue very long for the transport. As we climbed up Floen mountain we were met with thick cloud however, as we reached the top the clouds cleared and we were able to see fantastic views from up there. If we had been able to make our own way back to the ship from this point we would have enjoyed ourselves much more. There were mountain biking tracks and zip wires plus good walking options but unfortunately we had too return to the coach for a rather boring trip around an extremely busy city. Read Less
Sail Date July 2019
My wife, 10-year-old son and I chose this cruise because it gave us the opportunity to spend some time in London and then cruise into ports we had never been to before. We are a family of three from Saint Augustine, Fl. This was our 37th ... Read More
My wife, 10-year-old son and I chose this cruise because it gave us the opportunity to spend some time in London and then cruise into ports we had never been to before. We are a family of three from Saint Augustine, Fl. This was our 37th cruise and 8th cruise on Princess Cruises. We love all the main cruise lines and usually choose the deal and itinerary over the line. I do believe Princess has always been our favorite line and was solidified on this cruise. Southampton was pretty easy to sail out of. We took a train from Waterloo station to Southampton and then got a cab to the port. The total cost for that was under a hundred American dollars for the three of us. Once there we were on the ship within about 5 minutes. We had lunch at Alfredo's which is a wonderful and relaxing alternative to the Horizon Court and what we strongly believe to be the best pizza at sea. After lunch, we explored the ship, unpacked, did the muster drill, had a coupe drinks and went to dinner. We ate at the Steakhouse and sadly this was the worst meal of the cruise. My wife's NY strip was of poor quality and was flat out bad. My Ribeye was fine but there was nothing special about it. I should also mention that we have always felt like Princess offers the best dining room food but we have never had a dinner in the steakhouse that we we did not regret. RCI, NCL, HAL and even Carnival are all doing this much better in our opinion. On a positive note, that was the last time we were disappointed with diner. All meals were very good with excellent service. We were never rushed and we never waited either. All dinners were good and on the formal evening they bumped it up a couple of notches. They have cut back over the years as all lines have. For instance, where they used to offer a Filet Mignon as a meat option any night of the week, they now offer a hamburger. However, what they do, they do well. I had beef wellington, and beef tornadoes during the cruise and they were both cooked to a perfect medium rare. Salmon melted in my mouth and other seafood selections were good. Dinners were always served hot. We pretty much stayed away from the Horizon Court but it seemed pretty in line with any other buffet. We often grabbed a snack or sandwich at the International Café and it was fine and I guess what we expected. On the last evening we ate at Sabatini's, which unlike the steakhouse is worth every penny. I had the Veal chop, and my wife and son both ordered a steak and it was all quiet at the dinner table. It was a great way to end the cruise. Princess kept us busy on sea days with ping pong tournaments, free throw contests, scavenger hunts, and putting contests. We returned home with three Princess medals. There are no rock climbing walls or water slides but our ten-year-old son still had a blast. There were also plenty of variety shows that we all enjoyed. Aaron the cruise director and the entire team were talented and hilarious. They went out of their way to make our son feel special. If you guys are reading, Dave from Singapore sends his regards... The ship was scheduled to be back in Southampton at 7 am and our cards were scanned and we were looking for our car service before 7:05 am. We had a car service called Blackberry drive us back to Heathrow for 99 pounds. We hit no traffic and were at Heathrow in about and hour and fifteen minutes. Overall, this was a great cruise. It was very relaxing. Princess offers spectacular ships but with a more relaxed experience. We never felt crowded. After the chaos of flying over the Atlantic and experiencing the hustle and bustle of London, the Sapphire Princess was a much welcomed way to experience the remainder of a once in a lifetime vacation. Read Less
Sail Date June 2019
This was our first cruise and we picked both Princess and this particular itinerary having talked to friends who had years of cruising experience and also wanted to see places we had not been to before. We were keen to find a ship which ... Read More
This was our first cruise and we picked both Princess and this particular itinerary having talked to friends who had years of cruising experience and also wanted to see places we had not been to before. We were keen to find a ship which was neither full of kids or senior citizens and were not disappointed as there was a good spread of ages amongst the passengers. Although there were embarkation problems in Southampton which were not the fault of Princess Cruises (mainly severe road works on the route to the docks and a fire alarm going off in the terminal we were lucky to be one of the first to check in and found things well organised as it only took 15 minutes from parking the car to being in our cabin. We had booked a mini suite and were not disappointed. The cabin was extremely spacious with lots of storage and would suggest that four adults would be able to occupy the cabin without feeling too claustrophobic. The cabin was immaculately clean and we felt that all the fittings were more than acceptable. We note that some people have stated on here that the bathrooms are either poor or "tired" but we would say that whilst looking a bit dated the bathroom was certainly acceptable and again lots of well thought out storage. As for food whilst Horizon Court buffet shows less quality than a high star hotel in Europe there was plenty of choice both at breakfast and lunchtime. We had booked anytime dining and had no difficulty in getting a table for dinner in the three restaurants available to us. The food was generally well cooked and service was good rather than exceptional in the restaurants. The main gripe we had with the menus were that for us they seemed too geared to an American pallet and my wife especially struggled at times to find dishes she liked which limited her choice. With credit the Head Waiter on the first night arranged for smoked salmon to be available for her every evening if wanted. We did one night eat at Sabbatinis and whilst the food was excellent the service was very lacking as the waiters seemed keener to set tables than serve us! The entertainment in the evening was mixed. Some of it was less quality than we assumed it would be however we did enjoy various entertainment most evenings and the Entertainment Director was excellent. As for port visits we did our own thing which we are used to from having travelled round Europe many times. This tended to give us more time at the attractions we wanted to see than the organised tours and at a fraction of the price as the ship's tours were very expensive. To sum up the pros were both the cleanliness of the ship and general standard of service especially our cabin steward for whom nothing was too much trouble and always with a smile. Also considering the number of people on board generally the ship did not feel crowded and usually we found places to sit in the various lounges. The cons were the fact that there is a very heavy selling by Princess at every opportunity and you have to watch out your cruise account as gratuities are added to all drinks. Also we were surprised and felt it was poor of Princess to charge for shuttle buses from port to town when we heard from people that other cruise lines don't. Also to charge for a cocktail on sailway from southampton surprised us. To sum up if you haven't cruised before I would ignore the bad reviews on here but be aware that Princess whilst relaxing does have some warts that come with the fun. Also we have already booked our next Princess cruise but will be older and wiser when we go. Read Less
Sail Date June 2019
We booked through Iglu cruises and it was a very good deal and a good price. We arrived in Southampton to find delays due to a fire alarm in the terminal and major road works. The ship sailed late. The boarding was a bit of a free for ... Read More
We booked through Iglu cruises and it was a very good deal and a good price. We arrived in Southampton to find delays due to a fire alarm in the terminal and major road works. The ship sailed late. The boarding was a bit of a free for all due to everyone arriving in the terminal at the same time, but we went through very quickly. Don't see the point of priority boarding as they took the same time. The ship looked clean and sparkly and the staff were friendly. We went straight to our cabin which was an obstructed view. This was the best view we've had on a cruise. The cabin was a good size with all the amenities you need, inc tea and coffee. We had no green tea but it was provided on request. We purchased a crate of water beforehand and this was a lot cheaper than buying it on the ship. The bathroom was perfect for us and the shower was excellent (height was great as i'm 6ft1in). The bed is soft and fluffy, the pillows are wonderful. The only this that i could see might annoy people is that there was only 2 electrical sockets and they are American so remember you converter's. This was fine for us. The only thing annoying was that the Films would lose signal on the TV and you would have to wait for it to reset. If you don't watch TV this is not a problem. The free for all was good in a morning and evening however it wasn't to our tastes on a evening.The Free for All scrum down also had sinks to wash your hands in before entering which was a excellent idea. The Anytime dining was rubbish as people are allowed to book tables so you always have to wait to be seated, (about 20 mins). Anytime means you go down anytime. Booking shouldn't be allowed. The food OK but not a massive selection in the Dining rooms. Veggie options were limited. We watch the movies under the stars, the art auction ( where we won a excellent prize) and a guest singer. Always got a seat and was always a good show. Downside is that its impossible to get a drink in the show hall so take one in with you. We had to miss Skagen because of the weather but we had an over night in Oslo. This cannot be helped and just the way with the Sea. Nobody's fault and we were kept informed. Got a bit choppy in the Batlic however it is the Sea and mother nature. The rubbish thing was that you had to pay for transfers into town at nearly every visit. Overall - the Staff were brilliant, the room was comfy and peaceful. The food was OK, The ship was clean with plenty of amenities and with things going on all the time. Bad things were the cost of the extras and the cost of the drinks was expensive (£6 a pint) you still get charged your tips (this can be removed on request) Transfert costs into town. Veggie option for meals was average.. We would defiantly go on there again at the right price. We really enjoyed our cruise and was a nice relaxing break. Read Less
Sail Date June 2019
I took my elderly mother on this cruise as she felt she didn’t want to fly-cruise any more. We had arranged assistance boarding at Southampton Mayflower Terminal. This worked brilliantly. Having bypassed the queues we were through ... Read More
I took my elderly mother on this cruise as she felt she didn’t want to fly-cruise any more. We had arranged assistance boarding at Southampton Mayflower Terminal. This worked brilliantly. Having bypassed the queues we were through security and on board within 15-20 minutes of being dropped off. We found our stateroom in very good order with a stocked minibar in line with Moms ‘Elite’ status. Our bags were delivered in a timely manner and once unpacked we explored our home for two weeks. The itinerary included a number of sea days which we found plenty of activities to fill our days. For a large ship with over 2500 guests there was never not a place to find some ‘space’. There was never a shortage of loungers on either decks outside or inside. We were assigned late dinner in the International Restaurant, the booking confirmation stated 7:15pm when in fact dinner was at 8:00pm, not an issue for us but was for our Canadian table mates. We took breakfast and lunch in the Horizon Buffet restaurant mainly due to my Mom’s fussy taste. There was for the most part a good choice, some lunchtimes their meat that we had been served for dinner the previous evening would appear in the form of some kind of salad. Only on the last day of the trip did I find that I could actually order a portion of chips which would be cooked to order instead of me having to walk through the indoor pool area, around the outdoor pool to the burger bar to fetch these and then carry them back to the buffet! The service in the International Restaurant was impeccable, the menu choices were varied and they were always able to make changes to suit Moms palate! We went to the theatre most evenings, the Sapphire orchestra was superb, accompanying the varied visiting performances, all but one we really enjoyed (fiddle playing is not our thing) the cruise cast were particularly good, two male and two female lead vocalists lead very well. We didn’t attend the other evening entertainment part from the ‘Land of the midnight sun deck party’ which started about 11:15pm and lead to a countdown to midnight. This was very well attended and great fun. It was hard to believe that it was midnight with the sun still shining brightly in the sky. With regard to the ports and shore excursions, due to my moms not being able to walk too far we could only book two excursions. Stavanger was great, docked right in the port we were able to stroll around and see some of this pretty town. Flåm was was very pretty, we had booked the ‘Easy Flåm’ excursion which was fine for us. Gerainger was very pretty, we were able to go ashore by tender and explore under our own steam. Trondheim was great, our second excursion was on a 1950s tram which took us up into the suburbs in the hills, very pretty. We were met by a coach which took us to a ski jump arena where some young jumpers had been arranged to show their skills. Honningsvag again docked right in port was fine, the town was within easy walking distance. The Christmas shop was full of mass produced junk, we went further around the harbour and came across an outlet store which had a cafe and a bathroom, here I did find a beautiful hand painted Christmas ornament. Tromso we arrived on a Sunday, there was a shuttle bus into town at a cost of $20 but nothing in the town was open. The only visiting place that was in walking distance was a botanical garden but we were advised that it was very uneven under foot and it was raining, we stayed aboard. As we departed the captain advised that we had been assigned an inadequately qualified pilot which would result in us having to add four hours to our journey time and as a result a late arrival in the Lofoten Islands, departure was delayed accordingly. The issue here was that, 1 it was pouring with rain, 2, The tender was docking in the middle of nowhere, a four kilometres walk to the nearest town or a taxi ride. Our table mates went ashore and quickly messaged that Mom would really struggle. Our next stop was Alesund, having been tipped off by our table mates we booked a land train. This was great, an hour and a half for approx $20 each. Mom then returned to the ship and I was able to walk to a number of areas I had seen to take photos. Bergen was a bit of a mix up. We had no excursions booked. There was a ‘shuttle bus ‘ provided, this took us from the shop to the other side of the container port where we were docked. This meant we were a minimum of 1 km from the old port where another 4ships were docked. We had planned on going on the funicular railway which the tourist information said was within a few minutes walk of the main shopping street. This was far too far for us to walk. I had to sit mom on a park bench whilst I went to take photos. Having watched the ships lecture of the city I feel that we missed out on so much because of where the ship was docked (second occasion). Again the final sea day was great, a rest, no problem finding space to relax. On docking in Southampton we again had assistance for disembarkation, this was superb again this time at the Queen Elizabeth Terminal. Read Less
Sail Date June 2019
We chose this cruise primarily to see Mid Night Sun. And we were not disappointed! We were above the Arctic Circle for 5, 24 hr Sun days/Nights! 3 days were cloudy, one day partially sunny and one day was clear blue skies. The midnight sun ... Read More
We chose this cruise primarily to see Mid Night Sun. And we were not disappointed! We were above the Arctic Circle for 5, 24 hr Sun days/Nights! 3 days were cloudy, one day partially sunny and one day was clear blue skies. The midnight sun on June 22 was very surreal and Princess had a midnight party on the top deck. All the other ports of call were very scenic. The Norwegian Fjords are awesome ! We really did not take any excursions from the ports as there was much to see right there ! At Geiranger and Lofotin Islands, we took some excursions offered by local bus tours but not any offered by Princess as they were too costly. The worst part of the cruise was lack of quality food options for vegetarians. There was only one choice for main dish every night and most of the time, it was not well prepared. Vegetarians can eat many Italian dishes ( cheese ravioli, pasta primavera, quiche and Indian dishes ). I do not understand why they add meat to salads and soups! I am glad at least the deserts have no meat! The Sanctuary was hardly used by people for whom it was intended. Make that space available to all. There were only 2 formal nights as against 3 advertised. There should have been enrichment lectures on Astrology (Midnight sun) and Geology as we were in the arctic circle , going thru the fjords and oil rigs in the North Sea. We enjoyed the cruise very much because of the choice of the poarts, fantastic scenery and Mid Night Sun! Read Less
Sail Date June 2019
Always wanted to go and see the Fjords and had heard lots of good things about Princess. Wasn’t looking for a party style cruise, more something quieter and relaxing as had lots planned for shore. I found it difficult to get information ... Read More
Always wanted to go and see the Fjords and had heard lots of good things about Princess. Wasn’t looking for a party style cruise, more something quieter and relaxing as had lots planned for shore. I found it difficult to get information on the ports of call so I hope someone else may find this useful FOOD The food in the main dining room was outstanding, great quality and fantastic selection, there really was something for everyone. Steak/ Lobster was additional surcharge of $19 each which I haven’t seen on any other cruise however it was worth the price. Buffet selection was well presented and fresh however not a massive selection of main dishes like P&O for example. No themed nights in the buffet as other cruises may have (eg Mexican night or local themed dishes). Alfredo’s pizzeria on deck 5 was lovely and was always able to get a table there. Not a huge selection of other restaurants even specialty ones- Italian or steakhouse were the only two on board. Very speedy embarkation and CPS in Southampton made this seamless CABIN We had balcony cabin C709 on the starboard side which had a huge balcony- much bigger than deck 11 or deck 8 and below (I believe). Was kept very clean and had a fridge and tea making facilities. American style plug point but took a power strip with me to make life a little easier. The hairdryer was better than the one I brought with me and there were plenty of clothes hangers and storage. TV selection was very good and our cabin steward was very helpful and friendly. Ports of call BERGEN Did the funicular tour and hike with Princess which was a great day out as the sun was shining and was very warm. It’s a beautiful town and well worth getting a little higher to see the views. Great fish market down by the port which is well worth having a look through although Norway in general is a little expensive. GEIRANGER We did the Eagle road tour and Mount Dalsnibba with Princess. The mountain was closed due to snow but our tour guide took us to the lake for a photo stop. Great tour and fantastic driving from the coach driver on the very bendy and high roads! Highlight of the trip on this unspoilt part of the world. Note- this is a Tender port although there was a moving gangway, this was being used by a bigger ship in on the same day as us. OLDEN Very small port so would recommend doing a trip or doing some research. We did Briksdalsbren glacier which was breathtaking. A beautiful walk up there and stunning views. Approx 45 min walk to the top although you can hire a troll car to take you some of the way as there are steps and the path is quite steep STAVANGER we did the pulpit Rock hike with Princess which was hard going but well worth it. Allow 2 hours of hiking up a steep path but you will be rewarded with incredible views. It was raining this day but certainly didn’t make it any less enjoyable. ENTERTAINMENT This is an area I would say Princess are lacking in. There wasn’t a large selection of things to do during the sea days and the weather isn’t like the Caribbean cruises where you can sunbathe during the day. Evening shows were not as good as some other companies although it was never difficult to find a seat in the theatre. The comedian Jeff was great although the magician production Amethyst was quite awful. There were a few enrichment lectures on which were ok although a lot of people walked out when this was ongoing. LOTUS SPA Staff were incredibly rude and would avoid this at all costs. I cancelled a massage which more than adequate notice and was lectured on the phone for several minutes Read Less
Sail Date May 2019
We chose this cruise because of the price and cabin. Having sailed with Princess before and in a rear-facing cabin which we loved. The only thing that was not as expected was the restaurant. We normally opt for Any Time dining and usually ... Read More
We chose this cruise because of the price and cabin. Having sailed with Princess before and in a rear-facing cabin which we loved. The only thing that was not as expected was the restaurant. We normally opt for Any Time dining and usually eat late 8.30pm and have not had much trouble getting a table for two, but on this cruise, everybody seemed to want to eat at that time and tables for two. The system when this happens is that you are given a pager and they call you when a table becomes available. This worked very well as the bar is adjacent to the restaurant and was handy for pre-dinner drinks. I think the longest we had to wait was 15 minutes, no time at all. The shows were a bit low on the quality side and having cruised with Princess many times we have noticed that the resident dancers seem to be doing less and less. Read Less
Sail Date May 2019
On boarding the sapphire princess for the second time the CPS meet and greet car was amazing. On board within 20 minutes. The cabin was very clean we were on Deck 14 at the front this is situated behind the pizzeria. The only problem I can ... Read More
On boarding the sapphire princess for the second time the CPS meet and greet car was amazing. On board within 20 minutes. The cabin was very clean we were on Deck 14 at the front this is situated behind the pizzeria. The only problem I can say is people above on the walkway going for cigarettes with their stilettos on also cabin L302 is opposite the lift which can me noisy and a lot of traffic. Weather was bad from Southampton so we did not leave until 1:30am supposed to leave at 4:30pm this meant that you missed Copenhagen. They gave everybody a refund for missed port tax of 12.63 dollars. We also had many problems with ship accounts not working and the TV in the room would constantly stop working which they never fixed. In main the food in the Horizon self service was good, not always hot but if you think like mash potato is going to be cold then put it in a dish and ask the to heat it up. The staff are very friendly and will get you water and tea or coffee when you are sat down. Remember to order room service FREE at least once. The coffee shop on deck 5 is good as you can have FREE sandwich hot or cold, cake also. You will have to pay for tea in a tea pot there cost of $1.89 . There is a pizzeria restaurant on deck 5 which is good more choice as for deck 14 it is made by the slice as many as you wish put only 2 variety’s. Read Less
Sail Date April 2019
Superb: Service from all waitresses and waiters and cabin steward: cheerful, polite, considerate. Excellent: Food, as always. Menu, quality and presentation the best; also inside cabin (P210 absolutely fine, no need for anything higher). ... Read More
Superb: Service from all waitresses and waiters and cabin steward: cheerful, polite, considerate. Excellent: Food, as always. Menu, quality and presentation the best; also inside cabin (P210 absolutely fine, no need for anything higher). Very Good: Relaxation, on deck and the two lovely evening venues, Crooners Bar and the Wheelhouse Bar, also this time very good DJ in Skywalkers. Good: Entertainment - Princess singers and dancers, Crimson Duo, Sunshine Duo, Stephen Jaymes (but miss the very funny pianist Paul Burton), ventriloquist (very clever), but oh dear the two comedians were dire - miss the very funny Jeff Stevenson. So-so: Why do the restaurant staff give their 'recommendations'? I much prefer to give them mine (Princess Love Boat dessert the best!). Cause For Concern: Environmental Issues - paper paper everywhere - surely in 2019 the ship should be paperless. As a Lighting Engineer, I had the impression the lighting was very wasteful - all inefficient light sources from the last decade, no LED's that I saw. Poor: Drinks - I think (stand to be corrected) 'short' measures (by UK standards), glass packed with ice, sky high prices - small whiskey $8.32, small beer $7. Formal dress code poorly enforced (if at all), I found disrespectful to fellow guests. All in all enjoyable cruise, love the ship, relaxing, wonderful staff - the more junior the rank seems the better they are. But .. oh .. one final point - shouldn't a ship's captain have at least the most basic of public speaking skills? Read Less
Sail Date April 2019
We recently completed the Singapore to Southampton Cruise on Sapphire Princess, which really was a simply fabulous experience. So many wonderful ports of call, with Aqaba/Petra, Dubai, Athens, Naples/Capri & Monte Carlo particularly ... Read More
We recently completed the Singapore to Southampton Cruise on Sapphire Princess, which really was a simply fabulous experience. So many wonderful ports of call, with Aqaba/Petra, Dubai, Athens, Naples/Capri & Monte Carlo particularly memorable. All of the crew onboard Sapphire Princess, worked extremely hard and did their utmost to make everyone’s Cruise experience a good one. With very few exceptions we felt they succeeded. The above being said, there were some areas of mild disappointment, of which the food experiences in the International Dining Room & Horizon Court were perhaps the most notable. The food in the International Dining Room food was ok, but nothing to rave about. Service suffered from bi-polar disorder, with dinner variously being served with almost indecent haste one day, then taking two hours the next. All a bit odd ! The menu was heavily seafood oriented and it did seem a bit over the top to have four Italian themed nights inside eight days at one stage. To balance the above out, breakfast in the IDR was invariably excellent. Freshly prepared, superbly served and a real pleasure. Much more relaxed than the buffet. Horizon Court food – especially lunch - was bland to the point of being little more than recycled ‘slop’. It was also very crowded at times, with consequent challenges finding a seat. This was particularly frustrating when, as often was the case, Horizon was only open on one side of the ship. This was fine at quiet periods, but at predictably peak times, e.g. upon cruise excursion buses returning, it did seem pretty daft. Speaking of daft, what was the point of Princess confirming (on the online cruise planner) dining times of either 5 p.m. or 7.15 p.m. (we had online and written confirmation of the latter), only for passengers to discover upon embarkation at Singapore, that these had been changed to 5.30 p.m. & 8 p.m. respectively ? More positively, the burger bar (where food was freshly and promptly prepared to order) provided a good and far less crowded alternative to Horizon. Additionally, the International Café on Deck five was excellent, with good quality fresh snacks available 24/7. Seating was sometimes a challenge here as well, albeit primarily caused by thoughtless passengers using the tables to play cards/ipad games etc., leaving people wishing to eat/drink with nowhere to sit. Entertainment was somewhat mixed and below the quality we had experienced previously on our eight prior cruises with Celebrity (this was our second cruise with Princess). Some performers (Phillip Brown, Gareth Gates etc. were excellent), others less so, albeit of course a matter of personal taste. Unfortunately, the House band ‘The Drop’ really should be dropped forthwith. They became known amongst fellow passengers as the ‘Drop-dead’ band, as they killed any party atmosphere instantly, (the singers simply could not sing and the keyboard sounded like a $3 bargain from Walmart). Other performers in e.g. the Explorers lounge, on Piano, Guitar etc. were generally much better. Paul & Aaron fizzed with energy and the morning ‘wake shows’ were always entertaining in their own right. The daily trivia and regular music quizzes were also all excellent and very enjoyable. Our cabin, (Baha Balcony) was fine and service from Ben our steward was first class. Just one final gripe. Why are some passengers so gratuitously unhygienic ? Far too many people went into Horizon Court choosing to walk straight past the wash basins. It’s also not pleasant to see swim wear & armless vests in the food court. Hairy arm pits & food don’t mix ! Worst of all however, were the women (at least three) with absolutely stinking colds, who thought it was fine to empty their sinuses into napkins/serviettes and then leave them open on the tables in the International café, leaving them to be cleared up by the unfortunate servers, let alone the even more unfortunate next guests to use the table ! So overall, an excellent cruise, providing memories we will cherish forever. Yes, there are areas where Princess can perhaps improve, but they didn’t detract from the wonderful overall experience. Read Less
Sail Date March 2019
Choose this cruise due to the ports of call offered by Princess in South East Asia. Overall we were very satisfied with this cruise. In fact we completed two back to back 10 day cruises which covered different ports of call. A ... Read More
Choose this cruise due to the ports of call offered by Princess in South East Asia. Overall we were very satisfied with this cruise. In fact we completed two back to back 10 day cruises which covered different ports of call. A couple ports of call had 2 to 3 hours of driving to the main City attractions which took a lot of time away from actually seeing attractions. Princess should allow more time in port or overnight to be able to spend enough time at attractions. Two different ports only allowed about 2-1/2 to 3 hours before having to drive back to cruise ship. We usually love the entertainment on board Princess cruises except both of these cruises had mostly singers as their main attraction and only 1 comedian over the 20 day cruise experience and two acrobatic performances which both were great. There were no ventriloquists, illusionist or Hypnotists etc. to give some variety to the show offerings. A second comedian would have been a nice since this cruise was 20 days long. Meal quality at the main dinning room varied. We were not pleased with any of the steaks offered in the dining room. You have to pay extra to get better quality steaks in the main dining room which we did not want to do. This was new to Princess other than going to a specialty dining room. Other dishes were very good though and the deserts great as always. Service in the dining room was top notch. We had several excellent waiters & waitresses which always adds to the dining experience. Rooms are not large but the most annoying aspect is the Showers are way too small. The cold water coming out of the tap is not cold and was very warm probably due to the water desalination systems that use sea water. The Ocean temp. was in the Mid 80's. and they do not cool the water very much after purifying it. Read Less
Sail Date February 2019
Had never cruised before and wanted to guarantee hot weather in February. We booked a suite (B104 - Mallorca Suite), which turned out very nice indeed. The suite comprised a lounge, a bedroom and a bathroom which had a bath with shower ... Read More
Had never cruised before and wanted to guarantee hot weather in February. We booked a suite (B104 - Mallorca Suite), which turned out very nice indeed. The suite comprised a lounge, a bedroom and a bathroom which had a bath with shower above, rather than a stand-up shower, which worked out better for us. There was lots of room in all of the rooms and there were no issues with storage, as there were plenty of hangers provided (too many). As part of the suite deal, you get upgraded linen and towels, which at the time of booking, I didn't really value. However, the difference from the linen provided in other rooms was very apparent - the towels were brilliant, thick and luscious and there were plenty of them, to the point where we didn't use at least half of them each day. The bed was one of the most comfortable I have ever slept in, with marvellous pillows and duvet. The extended balcony space was brilliant, as it provided for a dining table and four chairs, along with full length recliners. Being at the front of the ship, directly beneath the bridge, I was concerned that things could get windy, though in reality, it was only every too windy on one evening, but even then, closing the connecting door and staying in the part with the table and chairs was perfectly fine. Our room attendant, Lemuel, was brilliant and remembered our names each time we saw him. He couldn't do enough for us. The decor of the ship is a little dated and there are places, particularly in the public spaces, where it's really showing it's age. The bars are well stocked and the food is of a very high standard, though my only caveat to that is that ll of the restaurants have the exact same menu, which is a pity, as I had kind of expected that each did it's own cuisine. We had Anytime Dining, meaning that we could attend any of the restaurants or buffets at any time, rather than having to stick to defined dining times. Having a suite entitled us to club class service in each of the restaurants, which guaranteed us a window seat and provided us with an extra choice of main course, not that we took advantage of that. We made use of the main buffet area at lunch time, as this provided the most diverse choice of dishes. It was run very efficiently and was kept constantly clean by the very attentive staff. As suite users, we got to eat breakfast in Sabatini's each morning. This was brilliant as the staff were friendly and attentive, plus it meant that we didn't have to go to the buffet area and join the mad scramble for seats. The food was always very fresh and piping hot. Sadly, the same could not be said when we booked a place there for Valentine's night dinner. The menu choices were terrible for me, as I don't eat seafood, so it was disappointing that two of the options for mains were fish based. The steak I had wasn't that great and I left it. The staff asked if I wanted anything else and were concerned that I hadn't eaten my meal, but what's the point of eating on your own when your wife has finished hers? She had one of the fish dishes, but said it was very average and didn't match the standard of the other restaurants we ate at for free. It was a waste of $19 surcharge each. Having the pre-paid drinks package proved worthwhile and decent value, but I found out that it doesn't mean unlimited drinks - on occasion, I noted that he bar staff only requested my card instead of both of our cards, which led to me being charged for two extra drinks, which were removed by customer services staff when I queried it. We didn't make use of the gym or much use of the pools, but whenever we walked past, there always seemed to be loungers available. We visited The Sanctuary at one point, but at a $20 surcharge per person, we didn't stay because we couldn't see the value. Directly beneath is a nice quiet pool with loungers and that suited us fine for an afternoon. The entertainment was a real disappointment, because other people we know who regularly go on cruises, suggested that this would be a highlight of the trip. It wasn't. I say this with two exceptions: 1) The Mr & Mrs Quiz was very funny and well presented. 2) We heard from others that the Stevie Wonder tribute was very good, but we never got to see it. The rest was bland and uninteresting. We did two shore excursions, one to the Buddhist temples and another to the elephant ride in Phuket. Both were via the ship's own excursions and neither felt particularly special or very good value. We felt uncomfortable with the elephant ride excursion, because we believed it to be an elephant sanctuary. I doubt that a sanctuary would make elephants stand on their front two legs! We soon regretted having attended this particular trip for this reason. Getting onto the ship at the start of the trip was a breeze - not because we had priority boarding, but because I misread the instructions and mistook the sailing time for the boarding time, only realising the error an hour before! We got on with 20 minutes to spare, but at least there were no queues! Disembarkation at the end of the cruise was a bit more frantic, We chose a later time as we were going to our hotel in Singapore immediately afterwards and wouldn't have been able to check in early. Everything is fine until the part where you go looking for your cases in a huge hall, with no help from the ship's staff. It was like being deserted because we were no longer spending money with them, but maybe that was partly down to our own unfamiliarity with the cruising experience. Read Less
Sail Date February 2019
Cruise was chosen to celebrate my birthday. In overall, we like it because of awesome weather. However, if you are looking for great entertainment and food, you are on wrong cruise. It was OK. Food had very limited choices and to the day ... Read More
Cruise was chosen to celebrate my birthday. In overall, we like it because of awesome weather. However, if you are looking for great entertainment and food, you are on wrong cruise. It was OK. Food had very limited choices and to the day 12 it was very much repetitive. Entertainment is very weak. Two good were marriage match and production shows. Other than that it was literary nothing to do on ship. But due to great weather we didn't care and spend our days around swimming pools. Also, it was constant smell of sewage around some area of the ship included main pool. Even so ship was very clean. Overall, we liked our trip but only because of good itinerary and weather. If I could get the same itinerary on Celebrity I would switch instantly. I should mention free Zumba classes.It was awesome to start a day! Our cabin attendant was awesome too Read Less
Sail Date February 2019
We chose this cruise due to the ports of call and the countries this cruise took us. Overall the cruise was fantastic and we really enjoyed ourselves on the Sapphire Princess. The shore excursions were a bit hit and miss with some ... Read More
We chose this cruise due to the ports of call and the countries this cruise took us. Overall the cruise was fantastic and we really enjoyed ourselves on the Sapphire Princess. The shore excursions were a bit hit and miss with some very good, some average and one very poor due to the lack of English the tour guide knew. He was a tad lazy and repeated himself with different information several times during the tour. All other tour guides were great and informed us of the important things. Take some currency with you for the different counties you visit. I changed over some before we went and this was more than enough for us. You can also take US Dollars but make sure you take small notes. You can change over on the ship but beware the exchange rate is nowhere near what you can get on shore. Embarkation was very smooth and quick as was the disembarkation process. We had anytime dining for this cruise and found it very good at the restaurants that we used. Other meals we had on deck 14 with a range of foods both hot and cold. The waiters in this area work very hard to let you enjoy your meals. They are very friendly and very quick to have a table ready for guests after you have finished. The wife and I renewed our marriage vows on this cruise on Valentines Day but was very disappointing that no photographers where present to take any pictures after the event. Room was very well set out with enough room for both of us. Bed was very comfortable. Just remember there are no USB charging points in the cabin so if you are not from the USA take a power adapter with you. Ladies there is a hairdryer but it is near the desk and not in the bathroom. Guys it is very noisy. Room is kept tidy by a steward and the chocolates are a nice touch when they fold back the bed for you when you are out at night. Beware the drinks package only lasts for the 7 or 5 days not the full 12 Days that you may have booked. This is the same with the photo packs and other packages that are offered. The Princess@sea app is vert handy and is kept up to date to let you track your spending's as everything is in US dollars. The only problem we had was that our passports where not delivered to our stateroom on the night before disembarkation and the wife remembered them at 2:30 am in the morning. They both were at the service desk and picked up. Maybe a card should have been left on the bed informing us on where they were being held. I have passed this onto Princess Cruises via their feedback form. As I have stated at the start of this review we were very happy with this cruise and even with a couple of hiccups it was a great time even if the ship broke down in Vietnam we still got back to Singapore on time. Read Less
Sail Date February 2019
Our cruise started with a 6 day escorted tour of Cambodia followed by a night in Singapore so we were ready for some relaxation. We arrived at the dock and our cases were offloaded by Princess staff, no queues, and we went straight through ... Read More
Our cruise started with a 6 day escorted tour of Cambodia followed by a night in Singapore so we were ready for some relaxation. We arrived at the dock and our cases were offloaded by Princess staff, no queues, and we went straight through to the desks, again no queues, and were on board within 10 minutes. When we arrived at our cabin (balcony, Baja deck)our suitcases were already waiting, so we had a quick look around and went for something to eat. We found the buffet was very busy and there were hardly any tables available, the food was lukewarm and there was not a great choice, lots of empty trays, not a good start. We had a tour around the ship and found it to be in good condition, with lots of lounges and areas to sit. The library was a disappointment being shared with 3 other offices, Captains Circle, Future Cruises and the Chinese Desk. It was quite a noisy place to be reading, so we retired to our balcony. After a few days we discovered that the Skywalkers lounge, Aft deck 18, was the quietest place as it didnt open til late! We had opted for anytime dining and had a choice of dining venues, and were always given a table for 2 as requested.We found all the crew were very friendly and nothing was too much trouble to them. The only problem with the dining was that people didnt use the hand sanitiser and just walked in, even in the buffet there was a sink with a member of staff there but it didnt seem to be enforced. The dance troop were very good and put on a couple of excellent shows but the Spanish duo were very poor and the audience reflected it too. Lots of entertainment around the ship depending on what you wanted to listen to, the pianist was very good.We didnt go to any of the game shows as they didnt interest us so cant comment on them. We did use the internet as we had 250 free minutes,(Platinum level) but only got 150 minutes allocated and had to queue in the internet cafe to find out why. It turned out that we were in fact on a b2b cruise and it was 150 minutes for the first 4 days and another 150 minutes for the next 7 days so we gained 50 minutes!We found it very slow connecting whilst at sea so it soon used up the time. The pools seemed to be well used as there were a lot of children on board as it was Chinese New Year, which we had not taken into account and it was difficult to find any sun loungers as they all had towels and books on. We used the aft area as it was quieter. We took Princess excursions to Bangkok, Koh Samui, Phuket and Ho Chi Minh and they were all very good. Particularly enjoyed the boat trip to James Bond Island but were disappointed that we didnt land there, we also felt that the lunch was very rushed and didnt have time to eat it all. Disembarkation was a very easy and leisurary affair. We made use of the lounge for Platinum and had a coffee and cake before disembarking. Not at all rushed or crowded. All in all it was a very relaxing cruise and would recommend the Sapphire to anyone. Read Less
Sail Date January 2019
We just got home from our cruise. We really enjoyed this cruise, particularly because of the itinerary and people we met. The entertainment was sub par...first time ever on a Princess ship. They had a guy making balloon sculptures one ... Read More
We just got home from our cruise. We really enjoyed this cruise, particularly because of the itinerary and people we met. The entertainment was sub par...first time ever on a Princess ship. They had a guy making balloon sculptures one evening in the theater...very disappointing. Also the music offered in the lounges was limited. Few opportunities to dance. However, the food was good and we liked our room...can’t have everything. The staff in the dining room was very good. We felt recognized and well taken care of. They also did a good job with gluten free toast...no small task. On this trip Princess even did a good job with the excursions. They seemed reasonable for what we got., The biggest weakness was entertainment. They could have improved the onboard experience by offering their enrichment lectures in the afternoon instead of at 9:00 a.m. when most people want breakfast. The activities director could use a lesson from some of their other ships. Other than crew games and top deck games there were few options for afternoon activity on sea days. Read Less
Sail Date January 2019
The Sapphire Princess met most of the needs of those that were on the cruse. Staff tried to help with any problems addressed. They were friendly, courteous, and pleasant to deal with from the room service, customer service, and Horizon ... Read More
The Sapphire Princess met most of the needs of those that were on the cruse. Staff tried to help with any problems addressed. They were friendly, courteous, and pleasant to deal with from the room service, customer service, and Horizon kitchen staff. They kept the ship clean and tried to make sure no one got sick on board. The food became routine after a few days, but you did have some choices on what to eat. Fresh fruit could have been better and a wider choice. Since we made several stops at other counties, it would have be nice to have some of the fruits from those countries. The entertainment and activities were limited on board. Having someone making animals from balloons were more in line for a children cruse than an adult cruse. They did have some current movies to watch, which helped to pass the time. They had trouble with embarkation due to the ship not being allowed to dock on time. The embarkation was delayed several times. People weren't allowed to start loading until after 7 PM. Some people had to wait at the dock for hours with little support for food or drinks. However, everyone that flew in on the morning of embarkation was given a tour of Shanghai with lunch prior to going to the dock, which was appreciated. Disembarkation went smoothly. Read Less
Sail Date January 2019
Embarked in Singapore. If you have never been here allow a few days. We chose this cruise as we had not visited any of the places on the itinerary. Embarkation was slow with check-in desks small and cramped. Once onboard the ship was great ... Read More
Embarked in Singapore. If you have never been here allow a few days. We chose this cruise as we had not visited any of the places on the itinerary. Embarkation was slow with check-in desks small and cramped. Once onboard the ship was great - friendly staff and great facilities. We had a balcony cabin just aft of the bridge. Great location and high enough not to be affected by the weather. The onboard facilities were fantastic and the food was never ending and excellent. Onboard entertainment was generally good with a couple of acts more suitable for the kids instead of adults. Some acts were described as internationally acclaimed.....mmmmm not my idea of 'acclaimed'! Shore excursion were satisfactory but beware of the cost versus what you see! Bangkok is a 5 hr return trip from the port. The tours we did in Hong Kong were overpriced. An 8 course Chinese dinner was cold and there was not enough food for the table! Beware of having your excursion shortened so they can throw in a trip to a Mall! Princess Cruises is a great line and were had a great time. Nothing will ever be perfect and we would certainly use Princess again. Read Less
Sail Date December 2018
It was our honeymoon cruise, travelling from Singapore to Shanghai. As a same sex couple, we were interested to see how we were treated, and it was all a dream. From the congratulations notices and balloons festooning our stateroom door, ... Read More
It was our honeymoon cruise, travelling from Singapore to Shanghai. As a same sex couple, we were interested to see how we were treated, and it was all a dream. From the congratulations notices and balloons festooning our stateroom door, to the greetings of the maitre'd, and somewhat melodious singing of the waiters, all kept us in the mood. Dining...we were booked for anytime dining and tried all the restaurants. Staff were good, food was nothing to rave about. The Stirling Steakhouse was a disappointment. The meat was shipped from Miami and tasted like it....watery. Crab Shack was just OK. Both of these restaurants were converted spaces in the Horizon buffet restaurant, and opened only 2 days each over the whole cruise..why? The saving grace for dining was the Italian restaurant, Sabatini. It was perfect, from the felicitations of the maitre'd, Daniel, the polished and professional performance of the waiters to the food which was to die for. We could not fault it. We dined here three times for dinner and every day for suite class breakfast. The speciality pizzeria was of a high standard, pizzas cooked to order, staff great. We enjoyed the International Cafe in the Pallazzo, coffee was good as were the pastries. It was also the social, buzzing place to be. We rarely went upstairs to the Horizon. Left it to the kids and families. Bars were OK. We had a drinks package and I think won over Princess! A few more non-Californian wines would have been good. The best, sociable bar was Crooners and Tan was a fun waiter. There were three formal nights and it was pleasantly surprising how many passengers took the trouble to put on their finest glad rags (including us!). Of course the aussie yokel in designer stubbies and thongs with bulging tats had to mingle and spoil the ambience. Casino....we don't gamble but had to pass through the casino on route to other places. Why on earth is smoking allowed in this day and age??? If you want to smoke, go to the designated areas at the top of the ship. Overall the entertainment was disappointing. In the theatre, there were two or three good shows and several woeful shows. There was a great magician, very entertaining, who was relegated to one of the bars and only had one show. The classical music duo and pianists played in the Pallazzo and were charming. There was a very strange series of enrichment lectures covering private jet travel....hardly appropriate. However, the port lectures were well presented. Shore excursions...we did our own thing in every port. No in-depth ship tour was offered, and only a farcical backstage and kitchen tour with 2000 pax filing through these fascinating parts of the ship in 30 minutes. I have a morbid fascination in the morgue on a large cruiser, but alas, there was no offer to visit! Embarkation and disembarkation went fine. But where was the welcoming glass of bubbly when we came on board? Such a gesture goes down well. The ship was 8 hours late in berthing at Shanghai because of the weather, and we thanked our lucky stars that we had a late evening flight back to Sydney. Read Less
Sail Date December 2018
The ship The ship has undergone major renovations in 2018. We actually had the same ship last Christmas on a similar cruise path (South East Asia, from Singapore to Singapore) and the cabin had improved, in addition to Horizons, and the ... Read More
The ship The ship has undergone major renovations in 2018. We actually had the same ship last Christmas on a similar cruise path (South East Asia, from Singapore to Singapore) and the cabin had improved, in addition to Horizons, and the indoor pool area. There was more of a white tone to these areas, with new white tiles and lighting, which gave the appearance of it being more clean, contemporary and inviting, in comparison to the tired look it had in 2017 (which many passengers complained about back then). During the cruise, the ship was decorated beautifully with festive Christmas decorations. I loved the little touch of decorations put outside of the cabin put by the stewards, and it was nice seeing other passengers had decked out their doors as well with Christmas wreaths and tinsel. On Christmas day, each passenger got a small Christmas stocking with some candy canes in their cabin. The room The room has improved from the pre renovated Sapphire Princess. The TV's are now wall mounted in front of the bed and the TV has been upgraded to a big nice flat screen. This helped a lot on sea days and when bad weather struck. The TV also had a few live stations like CNN and sports channels, and a big library of movies and tv series for both adults and children. During Christmas, they also feature many Christmas movies and this is a nice touch during the festive season. Our cruise went from a hot climate to a cold climate, so those sea days were well spent reading in the cabin and watching our favourite movies - it was often freezing on deck and raining at the same time so having great in room entertainment really solved what would have been major boredom by me (being 35 years old, the on board entertainment was really lacking for my age group on board). The bed was comfortable with what looked like nice quality sheets and pillows. We had a balcony room, which we always book, and it was nice to feel the transition of weather in the morning, going from hot Singapore to eventually freezing Shanghai (last port). Michael, our steward was fantastic, always fussing over us and making sure we knew what forms to fill out for immigration. Immigration tips Make sure with any Asia cruise, your visas are up to date with that country. Even Princess was caught out with a new development from South Korea, so that was rectified before the ship was allowed to go into port. This cruise was noted to be complex with visas, and we witnessed a family of about 8 being denied boarding due to what seemed to be lack of correct visas (this was really heartbreaking to witness). We had our own visa issues as my husband and I travel with two different passports, so we went the distance to get the best visa possible for each location prior to the cruise. Note: I also received conflicting information when I called Princess cruises regarding visas - one telephone operator told me that if you don't have a visa for a particular country, it was fine but you weren't allowed to get off at that location (just stay on board for the next stop). Another operator at a later date told me that my husband would be denied boarding if he didn't have every visa to enter all ports (even if we didn't want to get off at the port). So we ended up getting all the visas (albeit last minute). Eats Traditional dining This has improved greatly since 2017. Our food was excellent each night, whereas our previous Sapphire Cruise in Dec 2017 had shocking meal options for traditional dining. Apparently they have gone through two new head chefs since that time, which is really reflected in the contemporary flavours in cooking. Service is excellent with a huge shout out to Eugene who looked after us - he made our dining experience superb and genuinely cared about whether we liked each dish or not. Horizons With the new renovations taking place, Horizons is a much more attractive place to eat self serve food. It feels brighter and cleaner, albeit with what seems like a tighter menu (less options) but better cooked food. We were surprised by how much the food had improved on this cruise - the meat dishes were tender, nothing was too greasy, there were lots of vegetable options, and the roasts were delicious. A huge standout was Italian night! We could have stayed the whole night eating, it was so good! i just wish though that they were more strict with hygiene on board with this cruise - often the sanitiser dispenser was left unattended so many guests did not sanitise their hands, and we watched staff witness sick people coughing on food but look the other way. This was really gross, and we walked out several times when we saw this happen, hoping to not catch the virus which was going around on board (something like the flu, it felt like every passenger had it, we escaped it) Pizza The pizza bar as usual was fantastic, but we just wish that when the weather got colder (1 degree around South Korea) the pizza was kept warmer as it was often cold when we received it from the tray outside. Makeshift Crown Grill Sapphire does not have an official Crown Grill restaurant but a make shift one on board, it looks like one of the dining areas gets partitioned off from the rest of Horizons. We ate here the first night, and the quality of the food was great - believe it or not, the fries were some of the best we had, in addition to the cooking of the steak. Well worth the cover charge of $29. Christmas Day My one big wish is that the food on board is more festive for the occasion on Christmas Day. It would be great to have Christmas cookies, mince pies and all the little things people love to munch on Christmas Day, but horizons lack this on the day. It is the same menu as any other day. Traditional dining though does have a more special Christmas Day menu, with the usual offerings (turkey, roasts, pudding etc) which were cooked really well, and a plate of Christmas cookies which were delicious for dessert. Also it would be great if the bar areas had Christmas inspired cocktails or egg nog or something fun to keep the theme up for the day. Staff Fabulous staff on board, all very polite. Adnan was a stand out - great personality and always looks after you on board at Crooners. Special note: Our South East Asia Christmas cruises have both run into terrible monsoon weather, particularly near Vietnam. This causes the ship to rock and encounter rainy weather. The weather was so bad one day that the ship had to slow down so it didn't cause immense rocking, and this caused a different entering time to the disembarking port (Shanghai). Shanghai is one of the busiest ports in the world, and our ship was denied entering the harbour and had to wait until we got permission to go in. We were meant to disembark at 7.30am, but this was shifted to 1pm onwards, and people who had to catch a flight before 6pm were advised they would not make that flight and had to make alternate arrangements. I would highly advise anyone to stay overnight in the disembarking country to overcome random events such as this. I felt so sorry for those people as well. Overall, for a young married couple with no kids, we had a pretty good time - I got a little stir crazy on board with so many sea days, lack of entertainment relative to my generation, and bad weather outside, save for our new TV and my Ipad which were necessities to keep us entertained. Read Less
Sail Date December 2018
We chose this cruise for our 30th wedding anniversary, and always wanted to see Asia. The ship was good, cabins very comfortable, and the staff were super friendly. The stops were also excellent. The only thing that let this cruise down ... Read More
We chose this cruise for our 30th wedding anniversary, and always wanted to see Asia. The ship was good, cabins very comfortable, and the staff were super friendly. The stops were also excellent. The only thing that let this cruise down was the entertainment, it was shocking,. When you are on holiday you hope to be entertained , especially sea days, this ship was so boring, it was the same thing day in day out. The shows were very amateur and poor, and during the whole 15days they only had 2 decent acts on, so 2 nights seeing a good act for about half an hour. They had triva quiz every night sooooo boring. So if this is a taste of princess cruises then no I would not cruise with them again. As at night and sea days we were very bored. But if you are looking for a cruise that you can just sit around all day doing not much, and like going to early then this one is for you. Read Less
Sail Date December 2018
Choose this cruise to primarily see Singapore and the various ports of call. Overall, the ship is very confusing. Not enough signage at the elevators. Constantly found myself heading in the wrong direction. The food on this ship was ... Read More
Choose this cruise to primarily see Singapore and the various ports of call. Overall, the ship is very confusing. Not enough signage at the elevators. Constantly found myself heading in the wrong direction. The food on this ship was poor, at best. Steaks ordered medium and delivered well done. Shrimp cocktail was served luke warm instead of icy cold. And the buffet was not good at all. Bad layout, bad selection, dried out food. The entertainment was right out of the 80s.old and outdated. One of the make singers could not even sing and they gave him opera? The casino was so tight it wasn't even fun to play. On previous cruises from Holland America, the machines were loose and fun to play. The casino on the Holland ship was always packed. This one, empty most of the time. Living in Vegas, I know what tight machines are. These were much tighter. Overall, the cruise was relaxing once I accepted the shortcomings. Holland America will still be my first choice, at least thus far. Next month we try Norwegian. Read Less
Sail Date November 2018
We chose this cruise for the itinerary: from Europe and the Mediterranean through the Suez Canal and the Middle East and over to Southeast Asia. The entire process of embarkation and disembarkation was very smooth and surprisingly ... Read More
We chose this cruise for the itinerary: from Europe and the Mediterranean through the Suez Canal and the Middle East and over to Southeast Asia. The entire process of embarkation and disembarkation was very smooth and surprisingly glitch-free, it was a well-organized ship. Some pluses: Good quality and variety of food Safety drills/pirate drills were informative and reassuring Comfortable beds and hot showers. Indoor stateroom was plenty big for the two of us, and the live ship camera made it feel like we had a balcony view. Some really nice crew members, and a great captain Emphasis on hand washing Cleanliness throughout the ship The down sides: Boring/silly activities better suited to a nursing home. Library was nearly empty when we boarded in Rome. Bad idea when there are six days straight at sea. Sneaky charges (use of the term “complimentary” when things weren’t free) Bombarded with ads for jewelry, spa treatments, etc. It was overkill, and very annoying. Waste of so much paper – ads, daily schedules. Dubai excursion was awful (but guide was good) We had only 8 min to visit the spice souk, and Dubai Museum was lousy (dark, crowded, uninteresting) Recommendations: Have a check-out system for library books Paper recycling system Smarter, more engaging activities – teach about wildlife in the area, or the geography and history of places as we pass by them. Use stateroom TVs to post schedules unless paper is requested, stop with all the ads Bigger and better variety of music for longer cruises versus the same songs over and over for a month Keep sick people out of dining areas, off tour buses (require masks?) Read Less
Sail Date October 2018
Sapphire Princess Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 3.9
Entertainment 4.0 3.6
Public Rooms 4.0 4.4
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.3
Value For Money 4.0 3.9
Rates 4.0 4.2

Find a Sapphire Princess Cruise

Easily compare prices from multiple sites with one click