1,419 Carnival Miracle Cruise Reviews

Choose this cruise because the departure port was close to home - Tampa. First let me say that I've been on a number of Carnival cruises and usually enjoy the food. This ship seems to be the exception. Ship was smaller and didn't ... Read More
Choose this cruise because the departure port was close to home - Tampa. First let me say that I've been on a number of Carnival cruises and usually enjoy the food. This ship seems to be the exception. Ship was smaller and didn't have the typical Lido configuration of Guy's, Blue Iguana, large buffet, etc. Instead there were about 6 small, crowded little stations, mostly serving the same food every day - inedible chinese, hockey puck hamburgers, strange tasting Mexican, etc. The chefs seem to be from India or southeast Asia and the spices used were very different. Most Italian dishes did not contain any sort of basil or spice normally associated with Italian food. The pizza was good and the deli sandwiches were ok if you didn't mind standing in line for over 1/2 hour to get one. Desserts, usually my favorite, were hit and miss. One day there were only cookies and several times the cakes tasted stale. Dining room food was only slightly better. Toward the second part of the cruise there were long waits for food at dinner. My pet peeve on this ship was that the entire starboard side of the outdoor areas seemed to be for smokers and many times the smoke carried over to the other side. Had to avoid the second deck as the smoke was always spilling out of the casino. Ports were ok, service was good, entertainment below average. No I would never book this ship again. Read Less
Sail Date October 2018
Generally like carnival cruises. Days at sea had no breakfast or lunch in dining room just brunch. No room service last day. Only TV was CNN, two cartoon channels, sorry movies on that channel. Food was tasteless but lots of it. ... Read More
Generally like carnival cruises. Days at sea had no breakfast or lunch in dining room just brunch. No room service last day. Only TV was CNN, two cartoon channels, sorry movies on that channel. Food was tasteless but lots of it. Staff was outstanding. Best room steward in last 25 cruises. Wanted to eat in the dining room for all meals but was at Lido more times than I wanted - to wait in long lines, limited menus and lack of staff. Saunas were not hot, steam was not enjoyable and inside hot tub not hot enough. Tours were too expensive and not anything I wanted to do more than once. Liquor on ship was more expensive than buying at home and saw no deals at all. Getting off ship at Tampa was the worse experience I have had in 50 cruises. Only three custom officials for the whole ship. Had a luggage tag 1 and took more than two hours to get off ship. Read Less
Sail Date October 2018
We chose this cruise for the itinerary and the sail date worked best for our needs. The ship is well worn and disappointing. We had a balcony state room and it was in need if updating and repair. Part of the hooks on the curtains were ... Read More
We chose this cruise for the itinerary and the sail date worked best for our needs. The ship is well worn and disappointing. We had a balcony state room and it was in need if updating and repair. Part of the hooks on the curtains were missing or torn off and the carpet was well worn. The were nicks and dents in the counter and wood work. The dress code in the dinning room was not enforced people wore athletic shorts and tops and jeans to the evening meals. The shows were very amateurish and juvenile We went but walked out eveynight was not worth viewing. The food at the buffet was not up to par at anytime. There were extremely long waits. People were saving lounges on the deck for hours that you never seen occupied. Why have rules and dress codes if they are not going to be enforced. We have been on numerous cruises and ships. We have been on several different cruislines and this one was very disappointing. Would not recommend!! Read Less
Sail Date September 2018
We chose this cruise because of seeing the Panama Canal. The Miracle is a small ship by today's standards. The embarkation at the Tampa port was long and tedious, taking an hour and half to get aboard. On board, there was only on ... Read More
We chose this cruise because of seeing the Panama Canal. The Miracle is a small ship by today's standards. The embarkation at the Tampa port was long and tedious, taking an hour and half to get aboard. On board, there was only on place to get lunch at the whatever it's called buffet. A friend wanted a sandwich from the station that makes custom sandwiches. It took him 35 minutes. I ended up with hot dogs most of the time as it usually was the shortest line. The main challenge in the buffet was hunting down an available table. The dining room must be a training ground for staff as we continually got the wrong order. Why can't the dining room be open for lunch in order to alleviate the buffet overflow? The four of us had "anytime" or whatever it's called. I have to admit that a couple of times we were assigned to tables where our servers were Jessie, Myat (sp?) and Mallinan (sp?). They were excellent, prompt and had the correct meals. The other days were not up to par. On the days at sea there were really very few activities. Eating and trivia were the main activities. The entertainment was average. In Limon, Costa Rica we were supposed to go zip lining. Because of a protest against the government our bus sat in traffic for an hour an a half before they were told to return to the ship. As earlier excursion were delayed, the Carnival staff did know of this and should have cancelled before we left. By the way as you exit from the ship into Limon, you are greeted by a bunch of vendors selling "authentic" stuff. I decided to go through this and into the small cruise terminal to Liimon proper. When I saw the razor wire et al I decided not. We do have high praise for the cabin attendant who was discrete and very friendly. Read Less
Sail Date September 2018
I have been on carnival ships several times and never had a complaint until this ship. First off we paid about 2,500 for the two of us for a suite thinking we would have a better experience and wanted to try a better room. The room was ... Read More
I have been on carnival ships several times and never had a complaint until this ship. First off we paid about 2,500 for the two of us for a suite thinking we would have a better experience and wanted to try a better room. The room was nice but the AC hardly ever worked. We called numerous times to be fixed and it never was. There was hardly any activities and Grand Cayman you barely had enough time to do anything. Last tender was at 2:15. This boat was nothing but geriatrics. It was wall to wall walkers and wheelchairs. We found the very few people that were under the age of 70. That made excursions with tenders take extra long due to all the assistive devices. Service was horrible. Being in a suite I expected more but got less than I would be being in an interior cabin. The staff wasn't very friendly. Especially when we called about our AC and had to call repeatedly for someone to show up. All other cruises I had been on in carnival had entertainment and this one lacked the fun appeal. There wasn't much to do and even there lido deck parties had barely anyone at them. Maybe because all the seniors were in bed by then. Days at sea they shut things down early as well so we pretty much were at the casino or the room with not much to do. Also a word to the wise when you use your sail and sign account do not use a debit card. Every transaction and i mean every one links to your bank account so when you use it to buy a drink (couldn't do the beverage package as my boyfriend doesn't drink) or use credits for slots it adds to your bank account that I had several overusage charges from my bank. I ordered a cake for a birthday and when it was delivered it sat out in the heat of our room and was melted with no plates or utensils. Got attitude when I called about it. Guess we were supposed to eat it with just our mouths and hands behind our backs like little fat kids in our overpriced room. Very disappointed in this cruise. Read Less
Sail Date April 2018
Despite the itinerary and best efforts by Cruise Director Adam, Sous Chef Singh, and many staff and crew, our cruise simply did not meet our expectations. The overall condition of the ship was far below the standards that we expect—the ... Read More
Despite the itinerary and best efforts by Cruise Director Adam, Sous Chef Singh, and many staff and crew, our cruise simply did not meet our expectations. The overall condition of the ship was far below the standards that we expect—the ship simply needs a complete overhaul. The amount of maintenance required throughout the ship was obvious to all—it should head to dry dock now. Rust was evident everywhere! Our railing needed to be stripped and re-sealed (many, many months ago). Lights were out throughout the horribly decorated dining room which looked more like a weird funeral parlor than an inviting dining room. The Mad Hatter’s Ball Room was likewise ridiculously designed and entirely too small and I efficiently structured to fit the audiences for the Punchliner Comedy Club. Unfortunately, there was one comedian who couldn’t buy a laugh in multiple shows...far below our standards. Also, most of the singing hear onboard was horrible—aren’t these singers seriously vetted before arrive onboard to sing? The food was mediocre at best, save Chef Singh’s Chef Table, which was excellent—however there was an unexpected additional fee (we believe a gratuity) that was never discussed or seen in written form. We also had two gratuities of nearly $100 each added automatically to our account that showed up on the bill at the last day as we were leaving the ship. This was not expected—we have always left cash for the room steward and helper, as well as the dining room staff. We had already tipped the dining room staff the night before too.... Read Less
Sail Date March 2018
This was my first cruise and I took my teenage son with me. I know a good number of people that have been on them before and several really seemed to have enjoyed them. The first issue I had was a cancelled shore excursion I had ... Read More
This was my first cruise and I took my teenage son with me. I know a good number of people that have been on them before and several really seemed to have enjoyed them. The first issue I had was a cancelled shore excursion I had booked with Carnival prior to departure. I was told the amount of the excursion would be refunded to my card in 5-7 days and a new gift card for the rest would come in 10 days or less, in the form of a new gift card. This would have given me time to use the money on the cruise, but it has been a month and three phone calls, and so far I have gotten $3.94 on my credit card and nothing more. I am also told I will have to be refunded the rest ($156) to a new gift card only. I find it odd that a company that tracked every penny I spent before and during the cruise can't figure out how much they own me or how to pay it. The room was small, as expected, but in good condition. I had an extended balcony, but didn't see the advantage of it over a normal one, so it wasn't worth the extra price. The second issue came here. My son had an allergic reaction to the pillow and/or the blanket. The cabin steward was great though. He changed both out for us and even cam by the next day to see how we were doing. Great guy. Dinning was nice, with plenty of food to eat. We ate at the steak house on board, but it was way over priced for what we got. It was really no better than the regular dinning area, but cost $35 more per person. All the staff was at the restaurants were great though. Most of the entertainment seemed to be geared toward an adult crowd; multiple bars, a casino, art shows, and comedy shows. Other than a few musicians in the atrium bar, we were board during days at sea. My son was interested in the karaoke, but it was for 18 and up. There were two pools, but they were small and over crowded. I purchased a new excursion for the one that was cancelled, so we had one for each stop. For the most part, they were good, but always a bit rushed and unorganized. They didn't seem to stay onshore as much as the other cruise lines and wanted us back on ship 45 minutes prior to stated when I purchased the cruise. The new excursion was a day at the beach, which seemed a bit of a waste, as I can do the same with a drive instead of a cruise. The BOSS dive was good, but the jellyfish were out and made it a bit troublesome. The Mayan ruins were great to see, I had always wanted to see them. The last trip was also great, semi submerged ship and chocolate factory. Getting on and off the ship in Tampa is another issue. We were not treated very well in either case. They shore worker were very short with us and not very informative. Overall, I really don't see this as something I will do very often. It just isn't worth the price paid. Which makes the issue with getting a refund on an excursion they cancelled even more of a pain. When they finally decide to pay me the money, it will be on a card I may never use. Which means I'm out the $156, mostly because they waited so long to pay me the money they owed for cancelling the excursion. If they had paid me when they claimed they would, I could have applied it to the amount I spent on the cruise entertaining my son and I. Now, do I really want to spend another $3,000 on another cruise, so I can recover the $156? And, what is going to go wrong this time? Read Less
Sail Date March 2018
Let me start by saying we are Carnival Platinum and have taken MANY cruises and are loyal to this brand. This was NOT a good experience. If this is NOT your first cruise read on... Let's start with the ship itself. The Miracle is a ... Read More
Let me start by saying we are Carnival Platinum and have taken MANY cruises and are loyal to this brand. This was NOT a good experience. If this is NOT your first cruise read on... Let's start with the ship itself. The Miracle is a smaller ship with only one dining room and an awkward layout. Although there are some 2.0 upgrades, many features that we enjoy like Guy's Burger Joint, The Blue Iguana, and the twister slides are not there. Being frequent cruisers, we were hoping that since this was a smaller ship they would make up for that fact by adding some new activities or entertainment on board and this was NOT the case! There was very little to do on sea days and the embarkation from Port of Tampa seemed disorganized. As a matter of fact, this seemed like a practice run compared to the other Carnival cruises we have taken. Cabin: We had an interior which is usually okay for the 3 of us, but to have my 19 year old on an upper bunk was a bit cumbersome to say the least. The room had a really weird musty smell and the carpet and vanity seat was badly stained. The usually amenities like a bathrobe and laundry bags had to be requested. They have also switched to asking if you want your room made up both day and night, whereas this used to happen automatically. Also, for some strange reason things we used were not replaced-water glasses, beach towels, or soap. Our bed was made but my daughter's was not on several occasions Service: Dining room service was bleak. We waited 15 minutes at the Sea Day brunch to even get coffee. The waiter that came over said our waiter was in the galley, but he would try to get us served instead.A simple breakfast took about 45 minutes to arrive. The portions are now minuscule and some of the times our dinner was cold. The wait staff at dinner was always slow and they seemed miffed that my husband had to get up and get his own water that was sitting on a pedestal for at least 15 minutes. Salad bar has been scaled down a lot and buffet was not very tasty. One night I ordered mussels as an appetizer, and of the 6 microscopic mussels that came out, 2 were empty shells! Does anyone even look at the food? A bright spot was the Pizza Pirate, where you could get a fresh pizza made to order. The steakhouse (Nick and Nora's) was excellent, and worth the $35 cover per person, though I wished they would have asked before serving us a few bottles of San Pellegrino which there was obviously a cost for. Around the ship service was not much better, no smiles and hellos like there used to be from staff. I had an early spa appointment on one morning and went I went up the front doors to spa were closed and when someone showed up to open them, it was the acupuncture guy who couldn't find my appointment for a while. Laundry also took a few days to be returned at the beginning of the cruise, and came back with a really weird smell. Entertainment: We went to a few shows and they are sorely lacking in this area. There is no "set" for the productions, there were only about 6 dancers, and there was no other types of entertainment. C'mon Carnival, look at the options on Royal and NCL. There was NO theater or any fun activities except for the tired old "hairy chest" and "Love and Marriage Game". I will admit though, Hasbro the Game Show was fun and they need more things like that. If you cruise frequently, you want something a little more exciting than Bingo and Trivia! Shore Excursions: Booked a few of these ahead of time and would recommend 12 meter sailing in Cozumel and Jolly Roger catamaran in Roatan. Shore excursions are always decent, though a bit pricey. Platinum Perks: We were supposed to have priority seating for dinner, but that never happened and were told we would have to see the maitre'd. He was not very polite and informed us that although we are Platinum and it says we have priority, there were other people who booked the cruise before us so we would have to stick with our late dining. This caused us to miss a few of the activities that we actually wanted to do. Laundry also took a very long time (3 days) to be returned and they never gave us new bags with repeatedly asking, even though that is a perk of being Platinum. The gift this time was a set of headphones which were okay I guess. Conclusion: I called their Customer service line to voice my complaints and was told that my concerns would be "shared internally" (whatever that means) and that it would help with future guest services. Barely a "sorry" and NO offers to make it right. For this reason, this will most likely be our last Carnival cruise. I know this was long but I hope it helps someone! Read Less
Sail Date March 2018
I'm going to start by saying that this was not my first cruise so I had something to compare it to. Granted, my husband and I have decided we are not cruise people, but this seemed to be exceptionally bad. We got to the cruise port ... Read More
I'm going to start by saying that this was not my first cruise so I had something to compare it to. Granted, my husband and I have decided we are not cruise people, but this seemed to be exceptionally bad. We got to the cruise port in Tampa where the signage isn't great. We went upstairs before we realized that we were supposed to give our luggage to someone downstairs. No problem, we went back down, did that and then returned to the check in area. The staff was extremely friendly as we went to each stop, first to check our boarding passes and id, then to the x-ray machine and then to get our cruise IDs. The line was long but moved quickly. We didn't leave the port on time, not sure why. It was very warm and sunny. We had to do the safety drill out on the deck and I almost passed out from being in the direct sun and stuffed in like sardines. That wasn't a good start. There was no water in the adult pool when we got on the ship. They didn't fill it until the next day. It would've been nice to take a dip after getting settled. A day or so after they did fill it, it looked murky. I didn't want to swim in it. The cabin itself was pretty small. We paid for a room with a balcony. The room was very outdated. There was only one wine glass and no hand soap in our bathroom. No conditioner in the shower. Had I known that I would've brought some. When we asked for things from our room attendant, Putu, we got them quickly. He was great. Shout out to him! Right away the ship was vibrating. And it never stopped.... I've never had to try to sleep before with my bed vibrating. And the chairs at dinner...and everything. ugh. Way too rocky for my tastes. The food in the dinning room wasn't good. We ate there twice, the first night and then at some point later in the cruise. The first night the corn chowder was good. The calamari was rubbery and tiny!! The cesar salad and the swordfish were very fishy. The roasted chicken was okay but nothing spectacular. The chocolate cake was tasty but not cooked enough. Mine was like soup. Day 2 we went to the gym first and it was pretty warm in there. There were wipes to clean the machines. The machines worked well but it was way too rocky on the seas to do the treadmill or eliptical. Made me feel sick. I went to have breakfast and got an omelet cooked to order. Yum. By 10:30am there was no room at the adult pool. I found one chair available at another pool and hung out there for the day since we were at sea. For dinner that night we paid extra to go to the steak house, Nick and Nora's. It's $35/person but totally worth it. We got a free bottle of wine and the food was amazing. We got an amuse of lobster blt, focaccia bread with butter and spreads, then I had the onion soup and dh had the crab cake. We both had the iceberg wedge salad. He got the rib eye steak with baked potato and broccoli. I had the surf and turf with mashed potato and creamed spinach. For dessert he did the cheesecake and I had a chocolate sampler. Service was great as well. Day 3 we went to Grand Cayman and had to take the tender over to the island. We did the tour of the brewery, rum factory and distillery which was great. Then we went to the beach for an hour. It was gorgeous. I wish that we could have spent much more time. We had to be back on the boat by 2:15. That night we went to 2 comedy shows. Both were funny but Spike Davis was better. Day 4 we went to Roatan. We walked laps around the ship for exercise, then had breakfast and then did the beach excursion. We paid for 2 tickets by mistake when you only need one ticket for 2 people. But, Carnival was good about refunding us for that. The beach was nice but fairly crowded. It was very windy leaving port and the boat was quite bumpy. Day 5 we were supposed to go to Belize. This is another tender port with about a 30 minute ride. The seas were too rough so we had to skip this port. What a bummer as we were not expecting (or looking forward to) another day at sea. We booked spa treatments instead and spent some time at the pool. The staff scheduled more activities for people to take part in but as usual they were pretty lame for us. We're in our 30s and most of the activities seemed to be geared towards an older crowd. Dinner was pizza and salad. The guy making the pizzas was great. He was very quick and the pizza was tasty. One recommendation would be to have more toppings for the pizza station. My husband cut up some pineapple and ham for his one day. The guy was happy to accommodate. How about some buffalo chicken? We never saw that either. The soft serve station was great. I'd suggest adding some whipped cream and hot fudge there. Day 6 we went to Cozumel. We did an excursion to passion island. The weather was warm but overcast. We hung out on the beach, had some drinks and food which were included. The taco lunch was really good. The weird thing was they never had tacos on the ship. In Mexico...seriously??? Or any ethnic type food really. I think it'd be better if they had some of the local cuisine on the ship. The last day we were back at sea just hanging by the pool. Overall, we wished we had stayed on solid ground. The seas were rough, the boat vibrated, the food was average at best, the activities were more for old people and there was way too much time at sea. Never again. The only positive really was the excursions and the staff at Carnival. I have to say everyone was extremely friendly and helpful. I wish we had longer at each of the ports. It didn't seem to be enough time. My husband never wanted to get back on the ship. Read Less
Sail Date February 2018
just back today from 7 day Mexico Riviera trip over Christmas. Service= Outstanding Room= Very Nice Spa/Exercise Room= Outstanding Food= Cruise avg. except for Steak House which is $70 extra and WORTH IT The deal breaker ... Read More
just back today from 7 day Mexico Riviera trip over Christmas. Service= Outstanding Room= Very Nice Spa/Exercise Room= Outstanding Food= Cruise avg. except for Steak House which is $70 extra and WORTH IT The deal breaker was the 24x7 constant VIBRATION in our room like the spin cycle on a washing machine... it was everywhere from midship to aft... i heard multiple people commenting about this during the trip... for our room on Deck 8 odd numbered room midship with balcony it was extremely bad... when i asked about it at the Service Desk, was told it was common due to the wind... i smiled and realized i was not going to get a straight answer... i said it sounded like something due to the rudder or propeller shafts as it was clearly a drone vibration in sink with the engines and propellors... the waiter in the steak house confirmed it as it was very noticeable the nite we ate there... He said that he put down a desert bowl on top of a plate the previous nite and the rattle from the vibration could be heard thruout the restaurant so i know this is a confirmed issue.... i did not notice the vibration or noise on lower levels in the Front of the ship so maybe its just mid to Aft only... dont know but it needs to get fixed... wont be back on this ship again. sleeping was incredibly difficult and i had to take sleeping pills to survive the night. all in all as i said, if they fix this the ship , crew, food, experience is well worth it... i have never experienced this on other cruise ships... we are booking our cruise for next Christmas and will look elsewhere. hope they fix this. Read Less
Sail Date December 2017
The cruise itself was decent. Lots of pros and cons, some of which are listed below. The reason for the 2-stars is the poor post-cruise experience. I pre-purchased the "premium" 6-day internet package for $89 since it promised ... Read More
The cruise itself was decent. Lots of pros and cons, some of which are listed below. The reason for the 2-stars is the poor post-cruise experience. I pre-purchased the "premium" 6-day internet package for $89 since it promised the fastest internet speed. When I got on the Miracle on the 1st day, the internet was pretty much unusable. I screen-shot an internet speed test as proof in anticipation that I'll be refunded. I intermittently checked back online over the next few days. While some webpages loaded, it would take minutes to do so. On a couple occasions, the internet was fast enough. But most of the time, it was spotty and frustrating. And so rather than try my luck with it, I decided to shut down my laptop and enjoy the cruise. I emailed customer service as soon as I got back on land. The response they gave was surprisingly thoughtless. They questioned why I didn't report it to guest services. And in the same paragraph also explained how the internet can be unstable due to "itinerary and possible disruption from weather patterns and various obstructions." So what is it? Either Carnival is accusing me of lying. Or the internet can be unstable. Either way, they declined the refund request. On an otherwise enjoyable vacation, my final touch point with Carnival was a sour one. After spending thousands of dollars on this vacation, they are letting a negligible $89 unusable purchase leave a bad taste in my mouth. I will not be back as a Carnival customer Pros (on-board only) - the comedy shows and entertainment were fun, and the wait staff at the restaurants were also good entertainers (a one-song dance by the waiters at dinner) - Lunch and dinner on the 2nd floor were pretty good. Portions were small, but you could order more than 1 entree or appetizer per person - Housekeeping staff were very cordial and we appreciated the extra touches like towel animals - Decent gym Cons - food in Lido was something to be desired. It wasn't bad, but started becoming cringe-worthy by the 6th day - super-crowded lines all the time. At restaurants, at debarkation, entry/exit at ports, etc - pools were quite small and frigid cold - Terrible post-cruise experience as explained above. Not good to have the last touch point with the customer be such a poor one. Otherwise this review would have been 4 stars And because I'm not a fan of Carnival now, let me also give this piece of advice. Don't buy excursions through them. In Cabo, there are more than enough vendors and water taxis to do whatever you want. And they're negotiable. In Puerto Vallerta, you can look ahead of time at their excursions and then just contact the vendor directly. They will be more than happy to give you a discount if you book direct with them. Read Less
Sail Date December 2017
the port for embarkation was not organized, no one seemed to know what to do and did not get the priority people on board in a timely manner like being herded the disembarkation to Cabo was total chaos kept calling more people down ... Read More
the port for embarkation was not organized, no one seemed to know what to do and did not get the priority people on board in a timely manner like being herded the disembarkation to Cabo was total chaos kept calling more people down befor even had 1st group off the ship not enough tenders no one seemed to know what they were doing nor did they know how to accomplish the goal of getting folks off the ship in an orderly fashion the massages were great - very relaxing and very helpful for detoxing and for exfoliating and for stress reduction - did not appreciate always tying to sell the products at a very inflated price Loved the sauna room and the steam room appreciated the lemon and the orange flavored water in the relaxation room the cabin was quit good, always kept neat & clean able to rest in the room load speaker was not piped into room except for wen having safety drill. Read Less
Sail Date November 2017
Nine years ago was my very first cruise was on the Miracle when it sailed out of Ft. Lauderdale. I actually preferred the Miracle ship compared to the Dream that I was on last. However, after being on it twice and it rolling back and ... Read More
Nine years ago was my very first cruise was on the Miracle when it sailed out of Ft. Lauderdale. I actually preferred the Miracle ship compared to the Dream that I was on last. However, after being on it twice and it rolling back and forth I have to say the larger Dream was much more stable in the water. Things have changed for Carnival cruises. If you are a 20 something looking to party and know the latest club music then this is the place for you. The theater show consisted of some dancers lip singing and some other no worth your time shows. 9 years ago, the Broad Way acts in the theater were first class! I honestly believe they set the time for dinners to dissuade people from going to the Theater. We had the late seating 8:15. Shows started at 7:30 and 9:30. Previously they always timed the shows so you could attend one show in the theater each evening. Now if you are into Comedy acts they are bringing in some big hitters. However, they are only two 30-minute shows. The formal dining room food has gone downhill. Who ever heard of Au Jus being brown gravy? The staff was professional as usual. Nevertheless, the food quality including in the steak house has gone down from 5 stars to about 3 stars if that. We usually go in a group of 40 to early 50 year olds whom like to have a decent time. When you say you are having 80's Night and only thirty minutes of 80's music is played in the dance club then we have a problem. Previous cruise on the Dream was kind of the same. They advertised 80's Night but it was only 80's Motown music. DJ refused to play anything else. Summary, If you like the newest and greatest that’s being played in the dance clubs then you will love Carnival. Overall – From my first Carnival Cruise (9 years ago) to last weeks. I am disappointed. Time to try another cruise line. Read Less
Sail Date November 2017
This was our 4th cruise on Carnival. There was 4 of us in our cabin. We have always enjoyed Carnival in the past and decided to upgrade to a balcony. We were extremely disappointed in the crew and hospitality this trip. Our trip was a ... Read More
This was our 4th cruise on Carnival. There was 4 of us in our cabin. We have always enjoyed Carnival in the past and decided to upgrade to a balcony. We were extremely disappointed in the crew and hospitality this trip. Our trip was a total of 6 days and not once did we meet our room steward. We found belongs and paper work from the previous cruisers in our cabin. The bed arrangement was wrong, but was an easy fix. When I told one of the staff that our bed arrangement was incorrect, they told me to call the room steward which his card was on the wall in my room. What was upsetting is in 6 days we never saw the room steward one time! We saw housekeeping but no room steward. There would be dirty dishes in the hallway for hours from guests getting room service and placing the used dishes outside their rooms (which is normal, but not for hours). On the 5th day we had to do laundry, came back to them in the middle of them working on our room, I told them I needed the room for 10 minutes to put my laundry away and hang up some of our clothes that didnt dry all the way. When I was finished I told the workers out in the hallway....they replied to me that they would pass on the message but that was not their room. Needless to say our room never was finished. On Halloween night we joined our 17 year old son on the lido deck for the party. I was very offended when the fun squad told the crowd that he was giving away beads but if you have your hands out BEGGING for beads that you will not get anything. He wanted to see them dancing. The guests on the cruise ship spend alot of money and "BEGGING" is a horrible word to use. We always pay our gratuitys pretrip, we went down the next day to guest services and asked for half to be refunded back. It takes some of us alot of courage just to participate in the smallest ways, and the fun squad has no right to tell the guest on board that they are "BEGGING". Several of the events that happened on the ship were 15-20 minutes late causing you to miss some other events that you may have been interested in. The magician show which my son wanted to watch was 25 minutes late and we had to leave early to get ready for dinner. The part of the show we did see was just the same card tricks that the magician did at the fine dining. The icing on the cake was when we went to get off the ship, they stopped me and said I had a balance on my account (I paid made sure my account was free and clear the night before). They tried to charge us for 3 towels that we had used at the pool and brought back to our room and left in the room for the housekeeping staff. It took them another 45 minutes to take the charge off my account because I refused to pay $66 for towels that we used at the pools. Conclusion is that we used to love Carnival and could never imagine ourselves on another cruiseline, however we most likely will try Princess or Norwegian our next cruise. Read Less
Sail Date October 2017
Apparently Carnival has a new policy that they only service the cabin once now and our Steward(ess) never even shows her face anywhere till mid afternoon. So - you barely get your cabin cleaned when it is time to go to bed. The room ... Read More
Apparently Carnival has a new policy that they only service the cabin once now and our Steward(ess) never even shows her face anywhere till mid afternoon. So - you barely get your cabin cleaned when it is time to go to bed. The room is constantly cold during the day, and then, when you would like it cold, it gets hot at night. I believe the thermostat in the room is only to make you feel like you are in control when I think it is useless. There is a pool party, on Deck 9, from 10:30pm to 12:00am each night at sea. We made the mistake of getting our cabin on Deck 8 so we might as well be at the party. A complaint toned it done a tiny bit bit really....do they think EVERYONE is a teenager? I see lots of older people, like us, on the ship. Our last cruise on Carnival was wonderful - best cabin steward we have ever had. This trip is so bad that we will reconsider ever traveling on Carnival again. Read Less
Sail Date October 2017
This is our 16 cruise, we have cruised with Carnival multiple times, but, this was the most disappointing cruise ever. It was not the employees, but they lack of service provided. First the ship is so outdated and not very family ... Read More
This is our 16 cruise, we have cruised with Carnival multiple times, but, this was the most disappointing cruise ever. It was not the employees, but they lack of service provided. First the ship is so outdated and not very family friendly with its decor. The food was plentiful but strangely common. Almost the same menu a couple nights in the dining room. Our servers (although the same ones each night) acted like they had not ever seen us before. Usually, they would remember our likes, (ie: we have a soda card and request it every meal) yet...they never did. They acted rushed, not very professional and many times the dirty dishes set on the table throughout the meal. NEVER, have we had to beg to get our soda. In 7 days we were never approached to refill our soda, but offered alcohol all the time. There were 40 of us, and I will never go on this ship again. I hope for their sake the Vista saves them. This ship had over 600 children. i LOVE KIDS, but parents who allow their kids to run wild are irresponsible. At 1:00 AM the last night of the cruise, our hallways was full of kids playing hide and seek among the luggage in the hallway. They were running, laughing and yelling, like kids do but 1:00 in the morning is nuts. Of course, we also had the party people enjoying their cruise, walking back to the their laughing and yelling all hours of the night. I know how terrible this sounds, I am not an old grumpy person but I have never experienced this lack of consideration for others. Is it a generation thing? Of course, having a handicap room meant having a "door bell" which was pushed by adults and kids throughout our stay. No matter what time of day or night. This is not Carnivals fault, but just could not believe the craziness of people. On a personal note, I am handicapped and in a wheelchair. I honestly am not picky or a complainer but I was unable to join family on 2 of the 3 stops due to lack of provision for wheelchairs. I understand that it is an inconvenience but I, paid the same price as everyone else, yet I was stuck on the ship. I would think in this day and age Carnival could provide "island transportation" for the handicapped. I would expect to have to purchase this service, and commit to it but at least I would be able to be apart of the experience. If I could have gotten to the islands I would have entertained myself understanding and accepting that it is not Carnivals responsibility to make the island/excursions handicap accessible but at least let a client try to make it into the city. If you are a first time cruiser you would have probably enjoyed this cruise, however, I was a bit disappointed in its service. Yes, I could have complained about my issues but why bother, they can't make people behave! This ship desperately needs an upgrade! Read Less
Sail Date June 2017
I have to say Carnival Miracle was a good experience, however, there were so many things that my husband and I did not expect, we are not sure if we would book a cruise again. The day of travel leaving from Long Beach California my ... Read More
I have to say Carnival Miracle was a good experience, however, there were so many things that my husband and I did not expect, we are not sure if we would book a cruise again. The day of travel leaving from Long Beach California my husband and I had traveled a long way, and so wanted to have a little snooze. As soon as we laid down we heard a plethora of running foots steps obviously from a young child, jumping off what we thought was the bed onto the floor, and the metal on metal sound of the deck chairs being pushed around. The noise was non stop making us think the kid must have been on a sugar high or something. We waited for 15 to 20 minutes for the kid to run out of energy, but he or she did not. Finally I called our room steward. He said he would take care of it, but a half hour later the kid was still going spastic. Finally I called guest services and with in five minutes there was no more noise. We did hear the kid thumping every once in a while through out the cruise, but no where near as much. The art work on the ship was exquisite. Our steward greeted us by using our first name everyday and cleaned our room for us making our bed up with clean sheets every day, and left a folded towel display that was different every day which was a real treat to look forward to. I am claustrophobic and hate elevators, but the ships elevators were so roomy and worked without any glitches I felt just fine using them. The multiple food items looked fantastic, but sadly were not very good. The fruit was flavorless, the drinks in the dispensers tasted watered down so much it was like tasting lightly flavored water. The coffee was so strong we had to add hot water to it. The chocolate milk had good flavor but was grey in color when poured into a drinking cup. The pork roasts were full of fat and were so tough they were hard to chew. One time we decided to have some sub sandwiches made for us. The gentlemen making them did not understand English very well and made both our sandwiches the same. They ran out of mayo while making our sandwiches and when another man came back out of the kitchen with a fresh bottle, they just poured the fresh mayo into the same stainless steel container. Clearly there was little understanding of what safe handling of food was. I realized that we were not the only ones dissatisfied with the food. So much food was wasted everyday, enough to feed double the amount of people on board, if not more. The food in the restaurants were not much better, and what was good was served in very small portions. We had the unfortunate opportunity to have had the same waiter twice. He was absolutely horrible, could barely speak English, and brought our main course with out clearing our appetizer plates first. I ordered a hot drink that came after my dinner was served, and it was cold. And this waiter received a share of the 15% gratuity I feel we were forced to pay. There were two waiters, however, who did give us fantastic service and gave us a free dessert which normally had to be purchased because we celebrating our honeymoon. The photography company on board, Pixels, captured wonderful pictures of us with the best quality of photos I have ever seen. The one real down side was the smoking, especially in the casino. I believe smokers went to the casino instead of going outside because it was a bit breezy during that sailing and much warmer inside. We avoided going anywhere near it, but the smoke eventually filled the entire ship. The onstage entertainment was disappointing. The singers were clearly lip sinking and the very first act was actually a work out session? The comedians were ok, but it seemed they were having a competition with each other to see who could swear the most. Our fist excursion was snorkeling in cabo san lucas. It was amazing. Hannah and Jose showed us around the sea of Cortez then Hannah told us that Hump Backed Whales were still hanging around and found two of them for us. The whales swam so close to our boat on their own. We were all amazed. Then the first site we went to snorkel we found thousands of fish that were so many different colors. They came very close to us but never touched us. The second site of the coral reef was not so great though. But I would do it again because everything else was so great. The second excursion "Land and sea" in Mazatlan was a complete waste of time and money. We did arrive late in Mazatlan due to fog, but our tour guide was only out for money. We were supposed to have time for shopping but we did not. We were supposed to look at a sea market, instead the tour guide jumped out of the bus, grabbed a giant prawn, showed it to us, jumped back out to return the shell fish and proceeded to wipe his hands on his clothes. The restaurant we were scheduled to go for lunch at was completely unprepared for our arrival and it took an hour for us to get our food. The cliff diving was a joke. We arrived to find a 12 year old boy who was most likely skipping school to dive off of a tall pillar on the beach into the ocean. I would not recommend this excursion to anyone. Plus we thought we had to wait until we arrived home to call carnival to complain and were told we should have went to the excursion desk on board the ship immediately after to make a complaint. Also, we were told we would not be receiving any refunds. We did not schedule an excursion in Puerto Vallarta. Instead we caught a city bus to the city center. We purchased many items and had a very good time. We had lunch at a small cafe that made the best guacamole we have ever tasted. When we grew tired, we saw a city bus that was heading to Wal Mart. Wal mart was right across the highway from the ship yard, and so for 20 pesos about 15 cents we returned back to the ship. The locals were fantastic, and one very nice Mexican man let us know which bus stop to get off at. We of coarse shopped at Wal Mart too and bought some very nice short sleeved dress shirts for about $3.00 each. The final two days at sea were very windy. I became extremely sea sick and did not have much of an appetite. Good thing i guess as most of the food was terrible anyway. I do feel though that we were pampered. The staff was mostly wonderful. I feel though that for what we got out of it, it was not worth the amount we paid. Read Less
Sail Date March 2017
This was a spring break cruise. So, if all you care about is a cheap accommodation, "all you can eat" processed food with 24/7 availability, sugary umbrella drinks, public and private areas where you can tell the space is a ... Read More
This was a spring break cruise. So, if all you care about is a cheap accommodation, "all you can eat" processed food with 24/7 availability, sugary umbrella drinks, public and private areas where you can tell the space is a petrie dish of germs, public bathrooms where out of control guests get "sick" on a nightly bases and a ship that is badly in need of a refresh-then this boat and cruise company is for you! The decor of the boat feels like a bad Tim Burton nightmare with garish colors and gold accents all over the boat. The main dining room, Bacchus is an over the top grape themed space with waiters that are more focused on moving the masses through their daily food gorge than providing customer focused service with quality meals. The Gym is made up of out of date equipment, most of which do not work. And if you think the wifi will keep you connect to work while on the cruise, forget it. Even if you purchase the most expensive package, it only works in certain parts and not at all if your room is on the ends of the ship. And if you go to Customer Service to address the issue, their response "yep, we know it does not work everywhere and too bad". If I had to do it all over again, I would not have gone on this cruise. Everyone in our group of 20 people had stomach issues with the food at some point in the cruise. Mexico seemed clean by comparison! Read Less
Sail Date March 2017
A friend asked my to go with her and 2 other ladies. I'd been on 6 other Carnival cruises prior to this one and have been on other cruise lines after those 6. I was really disappointed. One of the things that really bothered me ... Read More
A friend asked my to go with her and 2 other ladies. I'd been on 6 other Carnival cruises prior to this one and have been on other cruise lines after those 6. I was really disappointed. One of the things that really bothered me was that hand sanitizing was not mandatory for dining areas. On other lines, it is. The enteretainment was compareable to a high school production. There weren't even any set design just a handful of metal props they moved around. The cruise director wasn't very engaging. The crew had just returned from a 15 day Hawaiian cruise and were either too tired or just not interested in providing great service. 2 tenders for over 2000 guests. We were at least one hour late leaving port because of it. Stood in like for over half an hour to get on the tender and there were a sea of people behind us. I don't even want to elaborate on any details because it just makes me too depressed. Read Less
Sail Date January 2017
Booked this cruise well in advance and couldn't wait to go. Getting on the ship wasn't too bad but the Long Beach port has much to be desired. Other ports like Orlando were much easier to deal with and you weren't left ... Read More
Booked this cruise well in advance and couldn't wait to go. Getting on the ship wasn't too bad but the Long Beach port has much to be desired. Other ports like Orlando were much easier to deal with and you weren't left standing outside waiting to get on. The ship itself was decorated nicely and felt comfortable but you could tell it was getting outdated. Lot of squeaks and rattles with elevators breaking down, etc. No Guy's Hamburgers was a real let down which may have helped save the cruise because most of the food was horrible. The buffet always had the same thing and it was dried out or over cooked. The dining room was better but not much. Most dinners went uneaten for lack of finding something palatable. The dining crew was great though and helped make the experience better. All in all the food on this ship just wasn't up to standard. The room was standard cabin fair and for the most part clean. The room steward did a great job keeping up with our needs. We had an extended balcony and it was gross. The glass was covered in some grease so it was pretty much useless as far and sitting down and enjoying the view. Everything else on the ship was pretty standard for Carnival but this cruise really lacked any quality entertainment. That part has really gone downhill. The seas were very rough on both legs on the trip and we missed 2 of our ports due to high winds. This really takes a lot out of your trip when you don't get to visit almost half of your planned ports. I will probably have to take a break from Carnival for awhile as this particular cruise seemed like a rip off for what we paid. Beware... Read Less
Sail Date January 2017
My husband and I are regular cruisers. The majority of our cruises have been with Carnival with no really bad experiences until now. I have to say that it will probably be awhile before we take another. We chose this one because we ... Read More
My husband and I are regular cruisers. The majority of our cruises have been with Carnival with no really bad experiences until now. I have to say that it will probably be awhile before we take another. We chose this one because we liked the idea of being on a long cruise. We have priority boarding as we are Platinum. The port at Long Beach leaves a lot to be desired. You are left to stand in line outside in the elements. Priority moves very slowly, much more so than any other port we have encountered. Our cabin was ok. As this is a pretty old ship, the cabin furniture is worn. Carpets are in need of changing. We found mold in the bathroom that was not attended to during the cruise. The glass on our aft balcony was filthy and no attempt was made to clean it. It was not good when you wanted to sit out and look through dirty glass. People were smoking on the balconies, so the smell was almost always present. The water in the toilets was yellow to brown. We complained about it and it cleared up some but never entirely. The sink did not drain. Our cabin stewards did the best that they could under the circumstances. We had any time dining and ate most of our meals in the dining room. We found food on the buffet to be really bad. The fruit and salad was about all I could eat there. Usually the food in the dining room is much better. It was hit and miss here also. Even the food in the Nick and Nora's Steakhouse was not up to it's usual standards. We missed the Guy's Burgers. Even though we had anytime dining, we asked for the same team every night. We loved I Gusti and Murat. They were the best we have ever had on any cruise. The Alchemy Bar was a lifesaver for us. We do not drink alcohol and prefer all natural ingredients. The girls that run this bar, Vera, Nevena and Kateryna do an amazing job making fresh non-alcoholic drinks for whatever ails you. This was a favorite place for us to hang out and play cards and drink our drinks. They had a fabulous two party ensemble that played there every day. The music was soothing and lovely. We liked the Comedy Club and the Love and Marriage show. We don't do bingo. I do play some in the casino but the smoke here was so bad that I stayed away a lot. We found the smell of smoke on this ship to be almost unbearable in places. The atrium was exceptionally bad. It was like they pumped the smoke from the casino into the atrium. All the sea days, eight of them, were rough seas. We actually missed two ports due to high winds. This was a big disappointment to us, especially considering the cost of this cruise. One other thing, the number of people that were sick on this cruise. We noticed it our first day. Lots of coughing and sneezing. As the days went on, it became worse with more and more people coughing, sneezing and not trying to keep it from the other passengers. On our third day from the end, my husband got sick and had to go see the ships doctor. He had come down with acute bronchitis. One day out, I got the same. We both were very sick, On going to the doctor our first day home, I was diagnosed with the flu as well. So all of this contracted on the ship. Not good. Read Less
Sail Date January 2017
Service was GREAT! Pre-paid the gratuity thinking I didn't have to worry about tipping. Well that is totally wrong! The employees don't receive it! You still need to tip for all your services. Well I should say you don't ... Read More
Service was GREAT! Pre-paid the gratuity thinking I didn't have to worry about tipping. Well that is totally wrong! The employees don't receive it! You still need to tip for all your services. Well I should say you don't have to, but the employees are so good to you, you feel you need to. My room/bathroom was disgusting! They only run in and to change the sheets and towels! They do not do any type of deep cleaning! My shower walls were covered in black mold spots! I dreaded each and every day knowing I had to take a shower in that filthy bathroom, I mean I literally counted down each day until I was off that ship!!! I'm not blaming the employees. They only have so much time to get the job done or maybe wasn't trained well! I was hoping to have a good experience and was disappointed :(! Entertainment was not enough! As being our first cruise we didn't know much and the questions we had we received different/conflicting answers!!!!! Room service is free, but does not include soda, even if you purchase the endless bubbles! Because they serve it to you in a can.......are you kidding me!!!!!! Read Less
Sail Date November 2016
Chose to go on this cruise to share witt a very close friend, that we have enjoyed traveling with over several continents. The departing harbor was ideal,, as we both live in Los Angeles and avoided the hassle of airports.. Embarkation ... Read More
Chose to go on this cruise to share witt a very close friend, that we have enjoyed traveling with over several continents. The departing harbor was ideal,, as we both live in Los Angeles and avoided the hassle of airports.. Embarkation and disembarkation for us went smoothly . Have traveled on many cruise lines before I found that the activities for 15 days were linited. They should have had a daily movie. The staff was friendly and had no complaints about the room service or dining room service.The comedy club was enjoyable and so was the entertainment. The adult comedy was very X-Rated!!. The weather was not the greatest lots of overcast and rainy days. The tender service in Kona was awful, depending on what number you got you could wait 4 hours to be taken to shore. Since it was raining we decided to stay onboard and went to guest services and complained that the activities for the onboard passengers was very limited and requested movies. They complied. Several passengers complained that it took about 5 hours to get back on tender to ship. The aircondtioning was very cold and most of the passengers were coughing. My friends got very ill on the passage back to Los Angeles, and several people we met including myself got the cruise cold. It was the worst cold I ever had. There was no notification on ship, asking people with colds to stay in their cabins or wear a face mask. Everywhere you turned someone was hacking away!. I am on the road to recovery thank God. Bring face masks or ship should have some for passengers. I have taken this trip before on a different cruise line and would never do it again with Carnival. Read Less
Sail Date November 2016
I have 17 cruises under my belt, three of them with Carnival. I haven't sailed Carnival since 1996 on the Jubilee. The 1996 cruise was a comparison to the Tropical that I did in 1987, the loss of quality was noticeable but not ... Read More
I have 17 cruises under my belt, three of them with Carnival. I haven't sailed Carnival since 1996 on the Jubilee. The 1996 cruise was a comparison to the Tropical that I did in 1987, the loss of quality was noticeable but not extreme. The recent cruise with Carnival again was a comparison, and unfortunately I should have listen to my thoughts of concern but took another chance with Miracle. I now consider Carnival to be a sub-par cruise line. The dining room food was fair, Haratios buffet difficult to find anything worth praising. I don't like Carnival's liberal allowance for smokers, totally made our cruise very difficult to enjoy. Excursions over priced, better to book off the ship prior to sailing. Miracle is an older ship and is showing it. Leaks throughout the ship. Bed was very uncomfortable, mattress worn. The constant hassle of photographers to take our pictures was very annoying. Wanted to walk the Promenade deck as I have in the past but maintenance frequently had it blocked off for repairs and renovation. Again, older ships needs more attention. On the brighter side I can give kudos to the Miracle's hotel and restaurant staff. I wanted to be fair so I questioned other passengers on how they felt about Carnival and found many with the same issues. $19 a day to park at the nearby garage is nothing but gouging. Faster to the Fun program was worth it, but heard they have increased the price on that also. Read Less
Sail Date November 2016
1. Embarkation was easy, we were some of the first guests to arrive. 2. Once on board and able to enter cabin we found dust, our traveling friends found stained linens on their bed and a shower that had not been cleaned. It took several ... Read More
1. Embarkation was easy, we were some of the first guests to arrive. 2. Once on board and able to enter cabin we found dust, our traveling friends found stained linens on their bed and a shower that had not been cleaned. It took several calls to have them correct the problems. Our cabin remained dusty the entire cruise, where could dust be collected at sea? I suspect either dirty vacuum machines, or a dirty a/c system. 3. There was black mold in our shower, they came and removed the silicone which it was growing in, and replaced it. 4. Through some investigation, I found the cabin steward had been assigned 30 cabins, and increase from the previous 25, and had his assistants reduced from 3 to 2. Apparently this is fleet wide and not a ship only issue. 5. The coffee was THE WORST I have drank. The only way to make it drinkable was to dilute it with a 1/3 cup of hot water and add cream. I mentioned this several time to the management staff, they said it was "calibrated" that way. I suggested the re calibrate them and add less coffee and more water. 6. The dining room we only visited twice. 1st time was poor service, 2nd time was cold and not prepared to our directions. We never went back. Investigation seemed to find the staff there had also been reduced, making excellent service unrealistic. The maitre d' actually called the room, and that of our friends, at which time we relayed our concerns. Our meals were consumed on the Lido deck, and we had no complaints with them at all. 7. The $16.00 a day Internet service was terrible! I had some time sensitive material I need to attend to, and it never happened. (One morning at 330 am I was able to almost complete it, but that failed also). There was perky your college student onboard who had test results she need to submit to her university, she was pretty much in tears over it. It was mentioned by the guest services desk it was because we were so far at sea, not buying that one, because it didn't work in port either. 8. NEVER book cabin 5229, the view is not "obstructed" it pretty well is non existent. We were looking at the top of lifeboat 15, and there was a wall 10 feet away .... 9. The evening shows left a lot to be desired, not up to our previous Carnival cruising experiences, (we are Platinum with them). The sound was to loud, the performers were not top quality, seemed more like a school internship. 10. Our last previous cruise with Carnival was in October 2011 when we took the last cruise of the season to Alaska on the Spirit. The only complains we had there was the food quality, in the dining room, was already on the decline. Since 2011 we have sailed Celebrity and NCL ..... both were much more enjoyable. 11. Smoking .. ah yes that evil thing, something some of we dinosaurs still do. Restricted to the forward pool area, outside deck 3 and the casino bar. Not bad, however .... even we vile, ugly smokers might also enjoy a smoke in a quite area .... perhaps a small nook on the Serenity deck, after all the smoke would be sucked away over the rear of the ship. And yes, I know we smokers are a dying breed, (pun intended) but we still might enjoy a few pleasures. 12, We will soon be booking another Carnival cruise, if it provides such a disappointing experience, proving it was not ship specific, we are finished with Carnival forever. 13. We cancelled all gratuity's billed to our account, except the one that was passed to the Lido deck folks. We did, tip individuals we found to have served us well. Including the cabin steward who, in my opinion, was lax in his performance also. Read Less
Sail Date November 2016
Carnival Miracle Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 3.9
Entertainment 4.0 3.8
Public Rooms 4.0 4.3
Fitness Recreation 3.5 4.0
Family 4.0 4.0
Shore Excursion 3.0 4.0
Enrichment 1.5 3.5
Service 4.0 4.4
Value For Money 4.5 4.1
Rates 3.0 4.4

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