219 Carnival Miracle Cruise Reviews

We chose this cruise strictly because of the dates and itinerary. We made a big mistake and would never choose this cruise ship again. First of all, we booked last minute, so we were very limited on a balcony cabin to choose from and all ... Read More
We chose this cruise strictly because of the dates and itinerary. We made a big mistake and would never choose this cruise ship again. First of all, we booked last minute, so we were very limited on a balcony cabin to choose from and all of them were obstructed view. But because it was on our anniversary and we wanted to see the Panama Canal, we just booked it. The cabin was ok and we knew going into the trip it was not exactly as we normally cruise, but we accepted that. However, the ship smelled moldy and there were constant water drips and wet carpet from the duct work and ac overhead in the hallways. Buckets sitting around trying to catch the water the entire 8 days. We were on Deck 5. The 4 biggest complaints I had were 1. The smells, 2. the food and 3. all the smoke you had to walk through to get to other places in the ship. 4. Internet is mostly non-existent. I do not want to have to walk through a very smoky smelly very stinky casino to have to get to the other side of the ship. The smoke smells drifted up through the atrium and it was awful. This is not a good ship to be on if you have issues with smells. Between the smoke and the mold it was not pleasant. The food was absolutely the worst that I have ever had on any cruise. I have been on 5 different cruise lines and this was terrible. The best thing on the cruise was a tuna salad sandwich brought to our cabin. It is probably the only cruise ship I have been on that I actually lost weight.. LOL! I enjoy cruising and I am so glad that I have had very good experiences on many other cruises,because if this had been my only cruise I would never cruise again. We even paid for the Steakhouse and it was very bad. We always go to the "extra cost" restaurants because they are always very good, however this was TERRIBLE!!! I ordered a Filet Mignon It was so tough I could not eat it. I ate one small bite, and simply could not eat it. It tasted like liver or a very tough sirloin. It was 2 hours before a waitress came over to check back with us, and said you didn't like it. I said no it was way overcooked and tough... she looked at it and said I am so sorry I will let the chef know, maybe dessert will make up for it.... I said really??? She said do you want another one, and I said no, I don't have another 2 hours to wait. The restaurant was over half empty and they were so understaffed they could not take care of the very few customers they had. It was not worth the extra money at all. Don't waste your money on pre-paid internet packages. It is mostly non-existent. I had paid for pre-paid PREMIUM internet. It was worse than old dial up 25 years ago! I complained about it and was told that on this ship there was only 1 speed. I have asked for a refund since it was false advertisement. The front desk has requested that I get one, not sure yet if I have received it. I am glad we got to see the Panama Canal, but it was the worst ever! Read Less
Sail Date September 2018
This was a 6 day cruise over Labor Day with stops at Cozumel, Belize, and Costa Maya. We are platinum cruisers on Carnival and Princess – ages 68 and 64. Our last Carnival cruise was on the Legend from Tampa in 2014. We chose the cruise ... Read More
This was a 6 day cruise over Labor Day with stops at Cozumel, Belize, and Costa Maya. We are platinum cruisers on Carnival and Princess – ages 68 and 64. Our last Carnival cruise was on the Legend from Tampa in 2014. We chose the cruise primarily for the price and we had airfare credits we needed to use. We flew into the Tampa airport from Kansas City and took a cab to our hotel, the Marriott Waterside which is about ½ mile from the cruise terminal. The cab ride cost $28. The Marriott is a fine full service hotel. Our package included breakfast and transportation to the cruise terminal. This hotel has a great outdoor area on the water and large common area inside. The morning of the cruise (Sunday) I walked to cruise terminal around 8am and it appeared as though people were leaving the ship. I assumed everything was going fine. We had selected 12:00 noon as our check-in time. During our last cruise from Tampa, it took maybe 10 minutes total to board the ship. It took nearly 30 minutes for our shuttle to travel the ½ mile from the hotel to the cruise terminal because of the traffic . . . cruisers dropping off their luggage at the terminal. After arriving at the terminal and riding the escalator to the check-in area there was a huge line – actually two lines. One line for those with priority and with for those without priority and the lines weren’t moving. Finally, about 12:10 the doors opened and the priority line began moving. However, during the wait, passengers would arrive on the elevator which was near the front of the line and those passengers would merge into the line meaning they were now ahead of those who were already waiting. This was very frustrating. Once we made it into the terminal we were directed to the platinum/diamond check-in and only one couple was ahead of us. I asked the agent what had happened and she told us that for the past several cruises the terminal had been short of immigration officers which had delayed the debarkation process of the previous cruise. We were on the ship by 12:45. We did notice there were many people sitting in the different zone areas – I assume they had shown up before their scheduled check-in time and were asked to wait. The first evening we dined in the Steakhouse . . . the first thing we noticed was the menu had changed slightly . . . several items were no longer offered . . . escargot, crab cake, and our favorite – lobster ravioli. The food and service was very good. Evidently business is off . . . the Steakhouse offers a free bottle of wine on several nights. Our waiters told us that the main dining room menu also changed effective with this cruise. Escargot and crab cakes weren’t offered on this cruise . . . gone were many of the chilled soups, and some vegetarian offerings such as black bean enchilada and polenta. Although I believe the quality has declined, our meals were good and I thought the sugar-free deserts were very good. The only disappointment were the steak tacos. Our service in the main dining room was excellent. We do miss the table cloths. We did notice that on the cruise elegant nights, diners were admitted wearing shorts and flip-flops and diners were admitted as late as one hour after service began. Prior to the cruise we emailed the Maitre’D and requested a specific table . . . we were pleased that he assisted us. Our cabin was an extended balcony cabin on the upper deck and it was in excellent condition and the air conditioning worked fine. On the first evening our cabin attendant brought us each a complimentary bottle of water and told us we could opt for morning or evening service. We told we were accustomed to service twice a day and he took care of our cabin twice a day. He did an excellent job and we tipped him extra. Even at that we felt bad because he was cleaning 30+ cabins daily. We thought the ship’s interior was in excellent condition. All the carpeted areas seemed to look good. There was some rust and oxidation on the exterior and the exterior glass surfaces seemed stained. There seemed to be a lot of smokers on this cruise and there was smoking in more locations than I remember. I don’t recall the Lido tables on the starboard side of the forward pool area being a smoking area before. There was smoking all over the sun deck and in the casino. Smokers would use the casino as a smoking lounge even when it wasn’t open for gambling. We thought the entertainment was very good. We attended the Motown themed show, the 80’s show, and the beach themed show and enjoyed them. We also enjoyed the guitarist, the violinist (duet & trio), and the husband wife singers performing in the atrium and the alchemy bar. We took the exclusive VIP Chacchoben drive at Cost Maya. We enjoyed this tour primarily because it was a small group. We did not leave the ship at Belize and just walked around at Cozumel. It was very hot. One reason we took this cruise was to tour Chichen Itza. Carnival listed a Chichen Itza tour for Cozumel on its website. However, after booking the cruise, it was not offered for our cruise – I don’t believe any tours to the mainland were listed. I visited the excursion desk and asked them and they told me they offered it but it was cancelled due to no interest. It probably was too hot anyway. I have this tour scheduled on a Holland America cruise in November and it costs $60 more. Leaving the ship was very frustrating. Platinum/Diamond were told to meet in the dining room at 8:30. No one was checking cards and I saw blue cards, ruby cards, gold cards. We exited onto the promenade at the aft area of the ship. It was quite a line and before we made it to the gangway, the next group began exiting the ship at the atrium area and merging into the line. Once we made it across to the terminal side, the line became a double line. It took us two hours to make it through immigration – there were only three or four agents present. We took a cab to the airport – it cost $25 and made our 12:30 flight with no problem. The flight attendants did say that our flight would not be full – some cruisers were going to miss their flight. We enjoyed this cruise and will cruise Carnival again. The service provided by crew made this cruise enjoyable. I thought about booking the Legend Panama Canal cruise for October 2019. The price for that cruise is $1,000 more than either of our two Panama Canal cruises on the Pride and Miracle. I am not willing to pay more for less after considering the reductions in service. We are old school and miss little things like table cloths and twice a day cabin service. Carnival needs to do a better job managing the embarkation and debarkation process. Carnival management knew ahead of time there would be a shortage of immigration officers. They owe their cruisers an orderly process. Read Less
Sail Date September 2018
I am dissatisfied with Carnival Miracle, they are so hungry for your money. I prepaid for everything on the cruise and 2 days after getting off the cruise 9/02/2018, after paying for extra things on the boat and customer service said you ... Read More
I am dissatisfied with Carnival Miracle, they are so hungry for your money. I prepaid for everything on the cruise and 2 days after getting off the cruise 9/02/2018, after paying for extra things on the boat and customer service said you owe "0" I get a charge my bank statement for $267.00, really. Two days after I'm off the cruise and was told everything was paid, I thought you cant leave the ship without paying your tab. On top of this the Internet package you pay for stinks, the excursion we booked was misleading and we had to cancel it, I will not be cruising again with Carnival. The crew were great very accommodating and friendly, I had no problem with them. My last cruise I did not have these issues. I do not want to go on a cruise where I feel like they only care about how much money they can suck out of your wallet. Read Less
Sail Date August 2018
I'm genuinely not a person who complains about anything. I'm such a simple person to please, and pretty laid back. With that said, this ship needs some major updating. Yes, there's a musky smell as soon as you enter the ... Read More
I'm genuinely not a person who complains about anything. I'm such a simple person to please, and pretty laid back. With that said, this ship needs some major updating. Yes, there's a musky smell as soon as you enter the ship. You become desensitized to it during your stay on the ship, but it's noticeable each time you return from your port stops. In the main dining room, some lights (grapes) are broken, and they need to be replaced. I'm soooooo not a prude or someone who gets easily offended, however, the half naked "angels" in the dining room or in various places on the ship made my children feel very uncomfortable. They are way more conservative than I am (I'm not), apparently, and they said they hated seeing them while they were eating but couldn't look away; they're 6 and 7 years old. Personally, I didn't care about that. Additionally, I'm confused to the whole ship name of "Miracle". It's called Miracle yet the theme within the ship is very Halloween or dark. From a marketing standpoint, I would rename the ship to Halloween, or something to do with those characters. Throughout the ship you have pictures or areas named after The Phantom, Mad Hatter, Frankenstein, and so on. How does that have anything to do with Miracles? If they ever update the ship, they should stick with the Halloween theme, update accordingly, and rename the ship to appeal to a niche because 'Miracle' makes no sense. Also, add a costume theme party because that's always super fun. Before guests board the ship, remind them to bring a costume! This ship has a great port itinerary, so it's a shame that it's not as great as it could be. It has some great potential if Carnival chooses to update it. They also have a lot of room on the Sun deck to make it more fun for family activities. Painting that awfully colored green slide would certainly be a start. Camp Ocean was great! Our kids wanted to go there every single day, even after a long day at the ports. They're obviously doing something really fun in there, and staffed with great counselors. We appreciated the cameras located inside Camp Ocean too. The entire staff onboard Miracle were spectacular, and so very hardworking. They worked tirelessly, so please tip. We prepaid gratuities, and still tipped in addition to prepaying. I made it a routine to look at their tags and their countries of origin, and ask them about it. They were always pleasant to speak to, and answer any questions. The cabins were fine, and nice to come back to after a long day. Great beds, and they put me to sleep instantly. Our balcony was spacious, and our cabin was good enough; no complaints about our room. Loved the Western Caribbean port stops, and we plan to choose a ship with the same exact ports because we loved them. Although, we won't be returning to the Miracle unless it get's updated. Rating this ship as a 3* is being generous, if I'm being honest. Dear Carnival: update Miracle because it has great marketing potential. You're Welcome. Read Less
Sail Date August 2018
This will be my 5th Carnival Cruise and by far the worst. It is an older ship so things felt worn. The food has been the biggest disappointment. No flavor and just plain gross. It is also. Wry difficult if you are trying to watch what your ... Read More
This will be my 5th Carnival Cruise and by far the worst. It is an older ship so things felt worn. The food has been the biggest disappointment. No flavor and just plain gross. It is also. Wry difficult if you are trying to watch what your eating. I was also extremely disappointed in the shows. The comedy PG show was great but the 18+ show was just dirty for no reason and not funny. The dancers and singers have also been very poor. Again maybe because this is an older ship they give performers their start here. Even our caving cleaner said this was his least favorite shop to work on. Hope this helps. If your looking for a Carnival Cruise, don’t go on the Miracle. Oh, and our A/C in the cabin didnt work and it’s been very difficult to sleep. Guest services have not been much help although they did bring us a fan. Even with the fan my husband and I have both been sweating and getting poor sleep. Read Less
Sail Date August 2018
This was an anniversary cruise that we booked late. Things were nice and clean, but the food quality (in particular) was much less than the last time we sailed with Carnival. Also, more things are additional charges. The internet was ... Read More
This was an anniversary cruise that we booked late. Things were nice and clean, but the food quality (in particular) was much less than the last time we sailed with Carnival. Also, more things are additional charges. The internet was terrible (we needed it for work) and we paid for the premium internet access. Better internet would have made the cruise more enjoyable because we would have had to spend less time trying to do simple tasks online. We were rarely able to use it in the cabin and had to go to public areas just to login. Lido deck food was much less impressive than in the past. The restaurant dining food quality has decreased as well. Room service is no charge only during certain hours with very limited options. I think the hours were something like 6am to 10pm and everything was at a fee outside of those hours. Read Less
Sail Date June 2018
Carnival Miracle Pros & Cons PROS: Medium size ship is relatively easy to navigate. Generally polite staff throughout the ship. Most guests on Carnival are friendly, unpretentious people. Cruise director was pleasant and ... Read More
Carnival Miracle Pros & Cons PROS: Medium size ship is relatively easy to navigate. Generally polite staff throughout the ship. Most guests on Carnival are friendly, unpretentious people. Cruise director was pleasant and efficient. Two of the four comedians were very entertaining. One of the movies that was offered was excellent. Fresh fruit was available on Lido for most meals. Several dishes at the Lido buffets and main dining room were prepared well and had excellent flavor. A few desserts were works of art. There are several nice displays of decorative crystal in the ship stairwells. Shipboard shops had a couple of nice sales and sales staff was quite approachable and helpful. Debarkation at the end of the cruise was smooth and uneventful, despite long lines. Luggage was well organized and easily located in the terminal. And terminal personnel were helpful in their directions. CONS: Embarkation delays and difficulties, especially for the handicapped, as there were not enough wheelchairs to meet needs. 2-3 chairs per ship is too few when each trip takes half an hour or more to board each person and there are several dozen people waiting and more arriving all the time. Most staterooms are not available to guests until early to mid afternoon on embarkation day, so guests must lug their carryon baggage with them everywhere they go until then. There was a bad shudder (shaking) to the ship throughout the cruise. Is something wrong with the engines? Not many good choices for dining, activities or entertainment. Very limited offerings on the Lido deck for dinner. No wait staff on hand there in the evenings, either. Food was generally mediocre, either spiced the same or very bland, portion sizes in the main dining room sometimes varied wildly from one plate to another, sauces and dressings were often too thick to pour or use as a dip, options for ordering and free beverages were never offered by main dining room staff. Choices for pizza, outdoor grill and deli were fixed and too limited. Outdoor grill food was often overcooked, cold, dried out and inedible. One of the two soft serve machines was not functional during the entire cruise, creating long lines. No 100% fruit juices are offered on Lido for breakfast, only sugary drinks. 100% juice is offered only in main dining room, but the main dining room breakfasts were not cooked properly. Long lines were the norm for dining and entertainment venues. Gaudy, visually jarring decor in many of the public areas such as the main dining rooms, bars. Tiny uncomfortable "library" had few books and seemed like a wasted space. Very heavy glass doors to some public rooms made those rooms inaccessible to some disabled guests. Chapel has a blend of traditional and hedonistic decor. Entertainment venues were too small for most shows/comedy performances. Serenity adult area at the stern of the ship was anything but serene — packed with people, chaotic and noisy. An assault on the senses. No anniversary celebration was offered despite it being listed on our dining room slip and general cruise documents. This was very disappointing. Main dining room service was spotty, some tables were skipped for dessert, ignored for beverage refills, etc. Spa services refused to supply a price list -- prices for each service had to be "negotiated" separately. No prices were ever listed for printed "specials," either, only "$$ off." Choice of stateroom service (morning or evening) was ignored by stewards, leading to daily inconveniences. Some cruise passengers were allowed to break the rule against parking and charging motorized scooters in the narrow stateroom hallways, creating daily difficulties and trip hazards for guests and staff alike. "Chocolate Extravaganza" was mostly cakes, not chocolate. Main dining room sometimes opened late due to poor scheduling of staff meetings, stressing staff as well as guests. Delayed as well as slow dining room service often meant guests would have to leave before dessert to make it to the other end of the ship early enough to find seating for scheduled entertainment. Popular entertainment was often scheduled in conflict with dinner and other one time entertainment so something always had to be missed. Several entertainment activities and presentations were too childish to be interesting to or enjoyed by most adults. Because of the tight, unelevated location, relatively few guests could get a view of the ice carving demonstration. Some port tender boats were exceedingly slow and/or poorly maintained, making for uncomfortable rides and long waits to get ashore as well as to return to the ship. No tender ports had seating in the onshore waiting areas for those wanting to return to the ship. Drinking water for returning guests was provided at one tender port but was located beyond the security ropes out of reach of guests. Cool water would have been a relief in the intense heat. The Western Caribbean itinerary is always the same out of Tampa, limiting its appeal. Much of the musical entertainment throughout the ship was mediocre to poor, amateurish. Too many cutbacks in recent years-- no bathrobes or bath amenities in staterooms, no birthday or anniversary celebrations, no sea day teas, stained towels, thread worn bedding, ragged carpets, burned out lightbulbs, fewer stateroom stewards to service rooms which makes staterooms inaccessible to guests for 6-8 hours every day. Stateroom "categories" are practically meaningless except for location within the ship. A "large" stateroom can be very tight with little space for storage. Although we paid hundred$ extra for our category it was the smallest stateroom we've had in over 20 cruises. The stateroom safe can be accessed only with a magnetic strip type card, not a keyed in code that could be used by other stateroom guests. No card = no access. Guests cannot hear ship-wide public announcements when inside the stateroom. There should be an option for this. Yet all guests were awakened in the middle of the night by an in-stateroom announcement about a private medical emergency. Announcements made in noisy public areas such as the Lido buffets and outdoor decks often could not be understood at all. Also, music piped into many parts of the ship was so loud that it drove away guests. There were persistent problems with the toilets throughout the ship -- dirty water, non functioning, etc. A couple of times the electricity in the stateroom went out. There is no dedicated movie theater, no outdoor movie screen and no schedule or guide for the limited stateroom television channels. No access to the stateroom folio account or daily schedule/menus through the television, either. Most of the few movies that were offered on the TV and in the Mad Hatters Ball were aimed at juveniles. Water slide was dry and nonfunctional during our cruise. No explanation given. Never enough chaise lounges or other seating near the pools to meet demand. Poltergeists apparently took over one elevator, leading to trapped guests not being able to get where they wanted to go and then partially opening the door only extremely briefly so guests could not safely exit the elevator, either. Sales in the atrium are never a good idea -- too many shoppers in way too small a place. People actually fought to get to one side of a table of t-shirts. Shipboard bar drinks were generally not well made and were much higher in price than on several other cruise lines. There was no encouragement or urging for guests to wash their hands and use hand sanitizers, especially in the dining venues. As a result, most guests did not do so, spreading their germs/illnesses everywhere, to the detriment of all. Lots of coughing and sneezing passengers aboard the ship upon boarding and even more at disembarkation. Some venues (Mad Hatters Ball) were so cold the staff supplied guests with blankets to watch movies. (No popcorn was supplied, though.) The constant heavy "mist" that spewed into the air of the Phantom Theater for theatrical atmospheric purposes smelled bad and increased coughing amongst the guests. This mist was not turned off regardless of whether it was appropriate for the entertainment production. Poor ventilation in and near the casino made for unpleasantly smoky conditions throughout that deck and beyond. Raffles in the shipboard shops (must be present to win) were held during the late evening when most guests would be at dinner or attending entertainment productions/events. Folio charges and credits were issued per guest instead of per stateroom or account, even though only one credit card was on file to cover the account. This meant that each guest listed on the account had to make individual purchases to cover their individual credits instead of one large purchase being allowed to absorb the entire group's or couple's credits. There should instead be an option to group the credits on the same account. Some shipboard charges, such as gratuities, are not added to the passengers' account until the last day of the cruise, creating unrealistic expectations for guests and naturally followed by long lines at the Front Desk. Only a two hour window (9-11 p.m.) was allowed for setting packed luggage in the hallway for pick up the night before debarkation, leading to missed entertainment on the final night of the cruise. SUMMARY: Despite the long list of cons, our cruise on the Miracle was generally a pleasant one, very much bolstered by the positive pros listed above. Read Less
Sail Date April 2018
This wasn’t our first cruise but it was a first with Carnival. - We had a balcony cabin and it was as we expected. - Dining was mediocre. We’ve had better. - The ship could use a major face lift. The age, wear and tear is ... Read More
This wasn’t our first cruise but it was a first with Carnival. - We had a balcony cabin and it was as we expected. - Dining was mediocre. We’ve had better. - The ship could use a major face lift. The age, wear and tear is really showing. - Staff seemed to be hit or miss. Some were very friendly, others looked sad and not interested in being there. - When we were checking in for the cruise the lady gave us 2 of our 5 cruise cards. She told us the machine to make them was broken. I asked what we were supposed to do and she said ‘I’ve done everything I can’ and dismissed. ???? I told her we couldn’t get on the ship without them. She again said she could do nothing more. I then asked to speak to a manger to which she said the manager was busy!! She told us to sit on the ground by the ropes separating the lines. Lucky for us, I very nice worker came over and asked what the problem was. She promptly escorted us onto the ship and to guest services where we got our cards. - Our 9 y/o son fell ill 4 days in. We took him to the medical facility. The doctor wasn’t in at that time but the male nurse was. Our son had been vomiting for about 24 hours. We thought it may be sea sickness so we tried every remedy we had to no avail. The nurse looked at him and said he didn’t look ill and to give him ginger beer and have him walk it off. He’s saying this to us as our son is vomiting in the trash can at the nurses feet. He told us we could come back and seen the doctor the next day but he didn’t think anything was wrong with him. We were so surprised by the treatment of the nurse that we had no desire to go back to see the doctor and decided to wait until we were back in Tampa to have him assessed. Turns out he had an ear infection and strep throat. -All in all I don’t think we’d sail with Carnival again. They need to work on customer service. Read Less
Sail Date April 2018
This was 7 days western Caribbean. The ports and excursions (3 out of 4 private) were great and the main reason we booked this cruise. Ports: Grand Cayman, Roatan Honduras, Belize, Cozumel. Was very surprised by the abundance of smoking ... Read More
This was 7 days western Caribbean. The ports and excursions (3 out of 4 private) were great and the main reason we booked this cruise. Ports: Grand Cayman, Roatan Honduras, Belize, Cozumel. Was very surprised by the abundance of smoking on the ship. Two decks mid-ships 9th by the pools and 10th deck on starboard side designated smoking. Our cabin on 6th deck starboard aft and we could smell cigarette smoke on our balcony. The casino is huge and passengers had to pass through to get from the main lobby to Phantom Theater. Smoking also allowed in casino; smoke wafted to the lobby and theater. With slot machines available 24 hours a day, constant smoke odor in the ship. On some of our recent cruises the whole boat is non-smoking - very surprised on this one. The Millenniums that interface with passengers addressed everyone, all the time, as "guys." As a baby boomer this is irritating and smacks of unprofessional and poor training. Read Less
Sail Date April 2018
We chose this cruise for its ports of call....overall the cruise was just ok...the rooms and ship itself are in serious need of updating and a complete overhaul~I have never been on a ship (with any cruise line) that vibrates as much as ... Read More
We chose this cruise for its ports of call....overall the cruise was just ok...the rooms and ship itself are in serious need of updating and a complete overhaul~I have never been on a ship (with any cruise line) that vibrates as much as this ship did....the crew members were rude, almost as if they were doing us a favor~our stateroom refrigerator did not work, the wake up call system on the ship was broken according to our steward, thus a knock on the door each morning when they showed up! Security on this ship is a joke....they are of no help! One person only working each buffet line , so be prepared to wait 20 to 30 minutes just to get food! Best food and service we got was OFF the ship in the ports! Carnival seriously needs to dock this boat, refurbish it, and do some employee courtesy training.....Disembarkation was a complete NIGHTMARE! I would be sooo upset if i had paid what other passengers stated they had paid for this cruise! Food was redundant, service horrible, long lines and let me tell you if you have a problem, guest services are rude and simply do not care! The worst service i have ever gotten on any cruise line or ship! when i called carnival upon my return home to report the issues we had, they could have cared less. Read Less
Sail Date March 2018
The vibe of the ship was not for spring break or families. Cruise Director Adam said we "failed to do our research about the Miracle Ship" We had no idea this would not be the same as all the other many Carnival ships we had ... Read More
The vibe of the ship was not for spring break or families. Cruise Director Adam said we "failed to do our research about the Miracle Ship" We had no idea this would not be the same as all the other many Carnival ships we had been on. The dining was so slow it was painful. It took over an hour from when we sat down to get our food or drinks and we were not finished until 10:30 pm most nights and when we complained. Adam said it was our fault. Really? He was rude and dismissive. He repeatedly shared how this Miracle only has kids 2 weeks a year and that is to much and he could not help us in any way. It was ridiculous to have him in charge and be so dismissive when we were cruising with a large group and have done so many times. He told us HIS priority was to the VIP's and people who have cruised 50+ times and not us. Well we are the next generation of cruisers, but we won't continue to cruise with Carnival if that is how we are treated! There were very few "family" activities on this ship compared to other Carnival ships. He threw out it was Carnival policy, but when we pointed out it happens on other ships, he said well not on "my" ship... What does that mean? We were very disappointed there was not Karaoke in the late nights for family fun, nor was there a large movie screen out by the pool or anywhere late nights for us to get together. Sure there was comedy, but not appropriate for the younger crowd at a 9pm show.And all shows/events were only 30min Adam said we didn't do our research, but the cruise itinerary is not listed online of the day to day activities... so how would we know this would be different? Very disappointing, because I rarely complain and to be dismissed when I did speak up, it made me mad! The ship had an odor to it.. Right when we boarded in Tampa I noticed it. Esp in the Casino. It was horribly smoky in that entire area. The cabin cleanliness was so-so. There was a stain in my sink when I arrived and used my own clorox wipes to wipe it down and the stain went away.... We never saw our room steward. All the services which are offered on other ships are not on this one. Ex: If you buy liquor and the ship "holds" it for you. It is your responsibility to pick it up yourself on the last day. No delivery service here. Also, beach towels are in your room and your responsible for them. The room steward does not replace them if they are wet. The person by one of the three pools was impossible to find. AND when you get back on the boat after port. NO one is there to give you a clean towel either! It was insane. There was very little info on the daily events brochure left in your room nightly, and the ones you get about your port the next day.... You won't find those in your room either! You only can get one as your getting off the boat! Not anywhere else! Also, from someone who has cruised multiple times, it was frustrating to never know are we in port or tendering and from what deck. The lack of information communicated was frustrating to say the least. Esp when your trying to meet your family and friends and make a plan the night before without any information. The ports were all good. The tender lines were long and no one was giving any directions. Read Less
Sail Date March 2018
To echo others, whose opinions I didn't take seriously enough, this boat SHAKES. CONSTANTLY ( except in port). The incessant vibration of the ship is felt all day every day in every part of your body. I imagine this must be ... Read More
To echo others, whose opinions I didn't take seriously enough, this boat SHAKES. CONSTANTLY ( except in port). The incessant vibration of the ship is felt all day every day in every part of your body. I imagine this must be uncomfortable for those with broken bones. Other than that, the ship is standard Carnival. For whatever reason, this ship seems shorter as I hit my head at least 4 times on signs etc. Older ship with older ship looks, problems, rust, etc. Elevators worked. Food was OK. Service has slipped somewhat. Buffet food was good and dining room was same food mostly. The two formal nights has great dinners. Our excursion was about 45 minutes late getting back to the boat in Belize but luckily it was booked through Carnival so they waited for us. The river cruise and Belize Zoo with lunch was a great trip. Do the Jaguar encounter at the zoo. Read Less
Sail Date March 2018
We went on this cruise for my 21st birthday and just got home from the cruise this past saturday (3/24) I have sailed with carnival before and have been on the Carnival Miracle back in 2009. I was very excited to go on this cruise because ... Read More
We went on this cruise for my 21st birthday and just got home from the cruise this past saturday (3/24) I have sailed with carnival before and have been on the Carnival Miracle back in 2009. I was very excited to go on this cruise because in 2009 I had a blast (i was 13 then). I was very disappointed with the ship, food, activities and especially the spa. The dining room was good food BUT it was so small.. we ordered fried oysters as an appetizer and got two..I ordered shrimp cocktail as an appetizer and got 5 tiny shrimp with less then a tablespoon of cocktail sauce. The servings were just ridiculously small, for a billion dollar company you'd think they could spare some more food on your plates. The ship itself was outdated, things needed maintenance, there were quite a few things we saw that needed to be painted or updated. Maybe that was just because we are a family who has dealt with boats and my boyfriend is a boat mechanic at a marina. It was just very outdated and needed maintenance. Our cabin lights were broke, the switch to the bathroom barely worked half the time so we just left the light on at all times to save the trouble of messing with it. The toilet seat was wobbly. The activities on board were so short. For example, the mega deck party was a half hour.. they played the most basic songs (typical party/dancing songs; cupid shuffle, wobble, etc.) We wanted to see this game night they did in a theater, we were late by 10 minutes and when we got there it was ending... they did a pup crawl on the first night because it was St. Patricks Day.. they went to 3 bars and stayed there for 5 minutes, I couldn't even finish a drink before moving to the next one. It was all rushed and to short. The Spa.. I was very upset and displeased (and will be complaining to carnival) about the spa. For my birthday I received a $50 gift card to the spa. I was very happy about this and went to schedule, the girl was helpful and i picked a "hot and cold mani and pedi" The girl when i scheduled it informed me it was a 2 hour mani/pedi where they massage your elgs up to your knees and arms up to your elbows with lotion, warm oil, hot stones and then put this icy hot stuff on and then your basic mani/pedi (nails trimmed, painted, etc.) It was $120.. so $70 for me after my gift card. The mani/pedi was just under 1.5 hours, the girl rubbed this exfoliating stuff on my legs and arms, rubbed water on them, then hot oil, then the stones and then icy hot. She never massaged just simply applied all these things. She filed my nails and slightly trimmed them and painted my nails. When I got back to the room i noticed my nails needed another coat or two (she never put base coat and barely applied top coat). When i gave them my gift card and sail and sign to pay I noticed she didnt charged me extra for tip, so i figured it wasnt included and left her a tip in cash. At the end of the cruise I received my statement for my sail and sign and noticed the spa charged me $88 dollars, meaning they charged me a $18 tip... $33 dollar tip between what they took and what I gave her in cash... I am very annoyed and mad that they did this. when I handed her the tip she should have stated they take a tip out (even if she thought i was tipping extra). the mani/pedi was not completely as advertised and I would and will never go to the spa there again.. NOT worth the money at all. The cruise was still fun, we made the best of it. But I would not travel on this ship ever again. Next cruise we take we will be cruising with another cruise line. Read Less
Sail Date March 2018
Our cruise week was during my daughter and her best friend's College Spring Break. Fortunately, the parents were invited :-) Positives: --Embarkation & Disembarkation: faster and smoother than any of my 6 other cruise ships ... Read More
Our cruise week was during my daughter and her best friend's College Spring Break. Fortunately, the parents were invited :-) Positives: --Embarkation & Disembarkation: faster and smoother than any of my 6 other cruise ships --Impeccable service: in the stateroom, dining room, guest services, etc --Jolly Roger Catamaran & Snorkeling excursion: highlight of the week! --Outstanding diversity of ports: Grand Cayman, Honduras, Belize & Cozumel, Mexico --Cruise Director: quick witted, great energy and quite likable --Nick & Nora's Steakhouse: The only predictably good quality dining experience --Our Ocean Suite was outstanding with double sinks & nice shower in the bath; separate dressing area; sitting area; large balcony, two large closets and a bar. Negatives: --Worst singers/bands ever!: particularly the Reggae Duo and cocky UK singer. Fire them!--Lip Synch Battle: set up to favor the male contestant. Re-think it, 'cause it was unfair. --Smoked-filled Casino: unbearable for non-smokers; heard countless complaints!! --Long tender lines and ride to Belize: better to stay on the ship that day. --Prohibited items list: the ship staff confiscated our electrical outlet strip and two extension cords, although they were not listed as prohibited. --Parking at Port Of Tampa: there was no clear instruction on which parking option/place was best. Terrible start; too dang confusing!! --Insufficent nice eateries: Carnival needs to take a page out of NCL's playbook --Least affluent clientelle of any of the other 6 ships I've cruised. Some passengers simply wore their "best T-shirt" to dinner on formal nights --Belize City Tour & Airboat Ride excursion was a yawner. Long run for a short slide! --The Ship's Captain and his senior staff were invisable. But, the ship sailed & returned ok --"Cruise the Vineyards--Wine package" was a rip-off. Advertised as $168 for 5 bottles; paid $192. Once you pay for it, they mask the wine prices. Never get your value! Read Less
Sail Date March 2018
We thought we would try carnival after two years using other cruiselines. This was the third time we cruised with carnival. I was really disappointed with the food. The breakfasts were all the same In every line the food was lacking ... Read More
We thought we would try carnival after two years using other cruiselines. This was the third time we cruised with carnival. I was really disappointed with the food. The breakfasts were all the same In every line the food was lacking flavor every morning was the same thing for 7 days. We decided to go to the dining room after checking the menu. Again disappointment they were not serving what was on the menu. The noon and evening were okay but nothing like Norwegian or princess. Our room was warm when we got there I asked the room Stewart about it the control was turned all the way down she said people say its to cold. It was Luke warm during the day but at night we literally sweat when we were sleeping. We reported it but nothing was done. The night shows were okay but nothing like on other lines. All in all it was okay but not nearly as good as other lines we have been on. It will be awhile (if ever again) we cruise with carnival. Read Less
Sail Date February 2018
This was my 5th cruise, second on Carnival. It's been 9 years since we last cruised. While the Miracle was in lovely shape and we enjoyed several things about our trip, we were pretty disappointed in several things as well. The ... Read More
This was my 5th cruise, second on Carnival. It's been 9 years since we last cruised. While the Miracle was in lovely shape and we enjoyed several things about our trip, we were pretty disappointed in several things as well. The staff was not as accommodating as we have experienced on previous cruises. The bar tenders were too busy, it took a long time to get a drink and most of them were pretty weak. There was no time for fun conversations. The dining room staff and room steward were friendly but didn't go out of their way to make things feel extra special. The last sea day, we went for brunch and the service was RIDICULOUSLY bad. Wrong orders, cold food, long wait times...it was almost comical but we were hungry and in a hurry. The quality of the food was 85% awful. We are pretty picky but it was cafeteria food for the most part. The flat irons steak tasted really awful, how I would imagine canned dog food tastes. The shrimp cocktail was inedible-slimy and tiny shrimp. Ew. We even ate at the steak house, Nic and Nora's. We were not impressed although the food was a little better, the meat was touted to us by the waitress as corn fed. Ha! We are grass fed, pasture raised meat eaters......that was actually a deterrent although unavoidable on a cruise ship. The entertainment was 50/50. The Alterr band was great, the piano bar singers were excellent but the stage shows were 2nd rate for sure. One of the comedians was funny but the second night he repeated a ton of bits we saw ahead of time on youtube. The weather was disappointing although there was nothing we or Carnival could do about that. We had fun in the ports but were really surprised by Belize City. You really have to go at least 45 min out of the city to do anything. Our cave tubing excursion was cancelled due to flooding. The city itself is not safe. We had rainy cloudy weather in Roatan, but made the best of it with a private taxi booked through Rony's Tours. Our driver was Hector and I highly recommend! It was a great day despite the weather. Cozumel was lovely, we did the excursion-La Casa en la Playa. Highly recommend. Grand Cayman was nice but we arrived late and had to depart by 3pm, definitely not enough time. The gym was well equipped and in a great location. I did take one spin class, and it was not good. I have a Peloton at home and this class was a joke. They need to train the instructor. We really enjoyed the Serenity area and spent a lot of time there. We had an interior room and it was nicely appointed and very clean. I will not cruise without a balcony again. Although there were several things that were not stellar about this cruise, we still enjoyed our time and look forward to the day we can cruise and enjoy the food! Read Less
Sail Date January 2018
This was a repositioning of the Miracle to its new home port of Tampa Fl. Carnival put the average age of passengers to be 67 and there were less than 20 passengers under 21. Since Carnival knew the age of their passengers they should of ... Read More
This was a repositioning of the Miracle to its new home port of Tampa Fl. Carnival put the average age of passengers to be 67 and there were less than 20 passengers under 21. Since Carnival knew the age of their passengers they should of been better prepared. The cruise started by leaving Long Beach hours late due to loading the ship. This set the ship arriving and leaving most ports late. You know a company that can turn a ship around on a dime knows how to load and unload a ship. They do 2 week cruises all the time. So it was poor planning on their side to get the ship loaded, or it was something else but they blamed it on tying to load the ship. We bought the trip to see a volcano in Guatemala through Carnival. Since we arrived over two hours late to the port we started our tour late. Disembarking was a nightmare. They let everyone off the ship at once. We were in line over a half an hour to get off. People were actually trying to get back on the ship when we were getting off after buy souvenirs on the dock. We ended up being toward back of bus. The tour guide could barely speak English. We were supposed to get food but they did not have enough for the back of the bus. They passes out information on Guatemala but did not have enough for the back of the bus. The information provided by Carnival did not prepare us for the trip. Some of the passengers must of researched the trip but about half the people did not research beyond what Carnival wrote up on the site they sold the tour on. Getting off the ship it was extremely hot and humid. The bus we had was on its last leg and the A/C did not work well. When we got to the area to walk up to the volcano it was about 60 degrees. We then discovered the hike was about an hour on a very sandy trail that was about a 25 to 30 degree incline. My wife and I made it about half way up and we asked how much more to the top and we were told we were only half way there. We ended up walking back to the bus, both really cold and I slipped and fell a couple times due to trail quality and that it was already getting dark. Others had to walk down the trail in total darkness. Other issues with Carnival was in Columbia. They let us disembark with two exits but only used one to let us come back on the ship with. We again waited in line in the direct sun. The crew were allowed to cut the line to get back on the ship. Remember average age was 67, so there were some very old people not in great health standing in the direct sun for a long time. Most issues I had were on how poorly organized the leadership on Miracle were. Don’t think I will sail on Carnival again. Read Less
Sail Date January 2018
Embarkation was a breeze, however our ship left the port 4 hours late! We weren't really told why except we could see that all the food was still being loaded, hours after our scheduled departure time. Disembarkation was awful, we ... Read More
Embarkation was a breeze, however our ship left the port 4 hours late! We weren't really told why except we could see that all the food was still being loaded, hours after our scheduled departure time. Disembarkation was awful, we stood in line for an hour. Twice our Seas ended up being quite rough, One night we endured 106 mph winds and 20 foot seas. Captain Luca and his Crew on the Bridge was terrific and kept us calm and safe, Bravo! 14 days is a long time at Sea, The fun Squad led by Adam the Cruise Director made the trip delightful. Edward as Grandma Bingo was Hilarious ! Good Job HR for finding appropriate Staff. I'm a 50 something, the fun squad were 20 & 30 somethings and the Average Cruiser was 70 something I'd say. I loved our "showtime" in the dining room, I got up and danced with the staff. A real Stand out for us in the dining room was Raul an excellent Waiter that took care of our every need. He will be retiring from Carnival in a few weeks because he has two small children, I'm sure he will be missed. Our Cabin was kept clean by "G" who tended our every need. The Captain's Table was an amazing Experience, starting out in the kitchen then to our large dining table. So many courses, two I missed at the end as the seas got rough and a few of us got sick and had to leave. It was in a Strange location, we dined in the night club " Frankensteins Lab" which got quite rocky as the seas came up. The food overall was good, Salad, Soups, Pasta and Desserts being the standouts. I wish we had dined at Nick and Nora's one night. Everyone guest we talked to said it was Amazing. The tours at the different ports were at hit or miss, the front desk has very little information. We weren't told what the weather be or the temperature at each port?! We booked a Trip to Antigua in Guatemala leaving the ship in shorts, arriving to our destination and it was 60 degrees! the Casino slots were so much fun being loose enough to get some play time, we saw 3 people win thousands! The best bar on the ship was the Alchemy Bar. The two Bartenders who ran the Bar were Sensational! Names? How can I forget? well the drinks were that good, I loved the Sidecar. The Spa was lovely and I got a great massage, I heard the ship will get another facelift and a pedi-spa... the ship really needs to look more modern and not like its in a time warp! the gym was cozy and never got over crowded. Read Less
Sail Date January 2018
unless they fix this, we wont book the Miracle again. it was constant and hard to sleep... like the vibration of a clothes dryer that NEVER stopped we heard multiple people complaining about this. i noticed it was midship to aft ... Read More
unless they fix this, we wont book the Miracle again. it was constant and hard to sleep... like the vibration of a clothes dryer that NEVER stopped we heard multiple people complaining about this. i noticed it was midship to aft only. we ate at Nick & Nora's steakhouse last nite which was EXCELLENT and the table and plates were vibrating too. Even the waiter acknowledged it was an issue with plates rattling alot when they put desert bowls on top the serving plates. when i asked Customer Service I was told it was just the wind. Really? aside from this everything else was very good.. service, housekeeping, food, spa, entertainment, sushi, etc etc. all good. but the vibration made it hard to sleep and it was everywhere mid to aft it seems... in the front of the ship i did not notice it. i think its tied to the propeller and engine rotations because it keep perfect time... dont know. Read Less
Sail Date December 2017
We booked a cruise for 22 of us : extended family for Christmas. Youngest was 11 and oldest 78. Overall it was a good venue for multiple ages of family. Unfortunately, they could not book all of our rooms together (we booked 8 months ... Read More
We booked a cruise for 22 of us : extended family for Christmas. Youngest was 11 and oldest 78. Overall it was a good venue for multiple ages of family. Unfortunately, they could not book all of our rooms together (we booked 8 months in advance) and we were spread all over the ship. This didn't help the "family cruise" feel. We all had balconies which were good sized. Room steward was very good and attentive. Food was okay: not spectacular but fine for a cruise. Ship was very crowded because of the holiday so you had to get out early to get a pool chair and it often felt overwhelming in the Lido deck dining areas. Entertainment was cruise good. Nothing to write home about - in fact, the activities that involved the guests themselves were the best shows and Carnival ought to think about doubling those and getting rid of a few paid dancing and singing shows.. Activities on the ship were a bit redundant after 3rd day at sea. Dinner was good/staff attentive and helpful. Food good but not great..:but was fun to sit with 22 of us altogether. Drinks were $9-10/drink..so added up quickly. OR you could pay $400.00 for the week (15 drink limit per day ) but had to include days in port (couldn't buy a 3 day drink pass for instance): so unless you drink a lot, absolutely not worth it. Issues with the HUB chat and activity app; often times not working to chat with other family members. Would be ok if it were free, but it was $5.00 for cruise. Again, not that it was expensive but another thing Carnival should offer it's guests for free: and save on all the wasted paper they put in your room on a daily basis- just give out the paper stuff for the folks who don't want to use the app. Guest service lines were the most frustrating of all. Understaffed always and long waits: up to 30 minutes. (I waited 5 times in that line over questions re: the app, charges, being charged wrong etc) Charge summaries are available on the app (great!) but they only give what you are spending..not the credits you have, so you never see a real bottom line of what you owe unless you go to the customer service line (30 min) and get a paper read out. Just silly things that could be easily changed and make the customer experience a happier one. (or if you have to wait for 30 min to get a question answered, hand people a free drink coupon for heaven's sake! No one comes on vacation to spend 30 minutes in a line to get a question answered!) Ports were good: Cabo is over priced: and not enough time to do much: so good day to shop and go back to the ship. Mazatalan had a rushed feeling and the people weren't very friendly which we found odd for Mexico. Were I to do that day again, I would do a day pass at a hotel and use the pool. (go for the El Cid. Most of the hotels will sell you a day pass if you walk in and ask). Beaches in the ports were cold to swim: and the pool on the ship was cold too. Loved Puerto Vallarta but didn't feel like we had enough time there. I think we may skip the cruise next time and just hit puerto vallarta.! Read Less
Sail Date December 2017
My husband and I have taken many cruises on Carnival, the ship its self was what we excepted, but the trip over and back from Long beach was not what we excepted. It was cold and windy couldn't be on our balcony without a jacket, give ... Read More
My husband and I have taken many cruises on Carnival, the ship its self was what we excepted, but the trip over and back from Long beach was not what we excepted. It was cold and windy couldn't be on our balcony without a jacket, give me the Caribbean. The entertainment was great but days at sea and no sun was tuff. The food was nothing to write home about except the Pizza and Sushi. Sushi was worth the extra price. The stake house was worth the $35 price tag, was disappointed we thought that we would get a free bottle of win on the first or second day some how I read it wrong the free bottle was only offered on the first night of sailing we went the second night but it was still a great value. Service was great in all aspects of the ship, we did find the Alchemy Bar not as friendly as we have on other ships. The first two ports of call were disappointing, we docked in a shipping yard with nothing abound took an execution to a beach on both days, both beaches great, but the ship didn't leave until 11:00 P.M. and there wasn't much to do. We did take a Free Shuttle to Walmart, it was a $30 fee for a cab so we took the shuttle and walked around down town Honolulu, we found a bar called the Floating Pagoda it was great. The third island had a beach right by the ship it was great the same with Kona the beach is right by the ship and it was amazing. If you like to sunbath on your days a sea don't take this cruise. I probably will never go to Hawaii again by ship but it was a trip to remember. Read Less
Sail Date December 2017
Went on cruise with a group of 6 girl friends. Had been several years since cruising with carnival. Missed the entertainment variety. Enjoyed the comics but would have enjoyed more variety. Food always looked good but lacked ... Read More
Went on cruise with a group of 6 girl friends. Had been several years since cruising with carnival. Missed the entertainment variety. Enjoyed the comics but would have enjoyed more variety. Food always looked good but lacked flavor. It seamed everyone was nice and helpful but little extra effort was made to make the trip special. Even the specialty Steak house was a disappointment. Their food was also lacking in flavor. Service wasn't as good as in the dining room. But the atmosphere was pleasant. The biggest disappointment was the hub app. It sounded like a great idea. Paid the $5 and found out that during the week my friends and I were able to contact each other by chat only a few times. Usually ship wifi not available. One time a text came in to friends phone that had been sent the day before. Really needs work. Especially if they are going to charge cruisers. Read Less
Sail Date November 2017
Carnival has improved in some areas through out the years but in many other cost cutting moves has dropped in presenting the ideal cruise experience. Shows are now cut to 30 minutes. Tablecloths are non existent except for ... Read More
Carnival has improved in some areas through out the years but in many other cost cutting moves has dropped in presenting the ideal cruise experience. Shows are now cut to 30 minutes. Tablecloths are non existent except for "formal" nights. Do you like a cup of coffee after dinner? Unless you wanted to pay for a specialty coffee It's not going to happen. No more free taste bar but add a for fee sushi cart. Do you like the experience of going back to your stateroom at almost anytime and the ever efficient cabin attendant will have it spruced up? No longer We feel the quality of the food in whole has improved (ie; real Maine lobster) but most other areas is just so-so. We purchased the Faster to the Fun for our cruise out of Long Beach CA which was not faster and no fun. Everyone was waiting outside for the ship to disembark and we were not allowed on until 12:00pm (which is the time we requested before we thought we would get FTTF) so no savings there. We thought we would disembark earlier since our FTTF number was #2 but we were allowed to leave when the were calling numbers #5-7. We've been on 38 cruises with all the major lines and would rate this one in out bottom 5. Sorry Carnival, I would gladly pay a little more for a real Royal Vacation Read Less
Sail Date November 2017
Ship was the Miracle, Empress deck 6, balcony, mid. starboard. Embarkation was very smooth with FTTF. Spa crew was pleasant at first, booked some treatments, unfortunately the pedicure and deep tissue massage were not worth the money. ... Read More
Ship was the Miracle, Empress deck 6, balcony, mid. starboard. Embarkation was very smooth with FTTF. Spa crew was pleasant at first, booked some treatments, unfortunately the pedicure and deep tissue massage were not worth the money. Cancelled a facial and from then on Indy was extremely rude the entire rest of the cruise. She, at one point, brought my wife a rolled up, used, wet towel to use. The music was hideous from the DJ, it drove us out of those areas. It was geared toward very young adults or was very old pop/disco. It was a big party boat, with drunk people everywhere. I know it's Carnival, but it was very apparent. People falling down, spilling drinks, knocking into you, etc. The air conditioner for our room was broken and the room was freezing. We also lost all electricity during the first night. Both were fixed the following day. Just not a great start. The bathroom smelled like a urinal at a sports bar, which made it unbearable for my wife to the extent we went into the Walmart by the docks in Puerto Vallarta to buy some room deodorizer. Unfortunately, this ship needs a refurbishment very soon. We could never find many of the pictures taken of us on board, because Pixels has not received an upgrade. Even with the help of the Pixel crew, we would have had to look through every picture they took for the entire cruise to find ours. They said they should get that upgrade sometime this next year so one could use your phone to see your pictures and order them from your phone. As far as activities, they were plentiful, although the biggest of them were routinely scheduled so one with a late dining time could not attend, they should have had both an early and late show to accommodate everyone. There was smoking on some balconies, and we were told they couldn't find who was doing it, therefore it continued all the way up to docking on last day. One last very small negative was the MDR menu that one could see on the TV in your room, was not what you would see at the MDR. OK, that was a lot of negatives, so your probably saying "why a 3 overall rating"? The staff, other than previously reported, were great! Our room steward, Mawardi was very friendly and accommodating. We gave him a little goody bag on day one and reaction was priceless. The MDR staff were excellent as well. Omar, Imade and Lorraine elevated the entire experience. The food was a 7 to 8 out of 10. The entertainment couple of Lee and George were outgoing and very energetic. The excursion in Cabo was fun, well presented, and organized. Well worth it. Disembarkation was smooth as well. There was some kind of delay, but they were ahead of schedule until something happened, we don't fault anyone. All in all, the ship just needs some love, it's definitely showing it's age. Would do again if a newer ship. Read Less
Sail Date October 2017
The restaurant service was a little on the lacking side. We had one night where we never got our drinks until after our meal was over. They seemed to be forgetful or thought someone else was doing it. The outside service of drinks was ... Read More
The restaurant service was a little on the lacking side. We had one night where we never got our drinks until after our meal was over. They seemed to be forgetful or thought someone else was doing it. The outside service of drinks was non existent. If you didn't go get the drink yourself it would be on hour or MORE before a waiter would come around. The entertainers we very good dancers but couldn't carry a tune. The Red Frog PUB had THE BEST band of all time. We went to hear them every night and on the deck the last night. FAB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Would travel to hear them. Boat was beautiful very clean. Guest services was very helpful. BEST Cruise director we ever had!! TEAM LEE!!! Would rather had 2 days in Puerto Vallarta and 1 in Cabo San Lucas. Rythums of the night was the best excursion ever. The Camel ride was great. Loved seeing the arch. Read Less
Sail Date October 2017
Carnival Miracle Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 4.0
Entertainment 4.0 3.8
Public Rooms 4.0 4.3
Fitness Recreation 3.5 4.0
Family 4.0 4.0
Shore Excursion 3.0 4.0
Enrichment 1.5 3.5
Service 4.0 4.4
Value For Money 4.5 4.1
Rates 3.0 4.4

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