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Cunard Queen Mary 2 (QM2) Cruise Reviews

4.0 / 5.0
Editor Rating
1247 reviews
2 Awards
Chaos embarking at the Brooklyn Cruise Terminal
, single cabin.
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Cruiser Rating
3.8
Average
1247 reviews
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Featured Review
Beautiful ship
"Their website is still saying "Face – while we highly recommend that guests wear masks on board, they are only required in the theater, cinema, or if you visit the medical center.We were told by Cunard employees on the phone that mask is only required in the theater and medical office but when we got on board, mask was required everywhere indoor except when sitting in restaurants or lounges...."Read More
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conghoa

6-10 Cruises

Age 50s

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1-10 of 1,247 Cunard Queen Mary 2 (QM2) Cruise Reviews


An excellent experience

Review for Queen Mary 2 (QM2) to Europe - British Isles & Western

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exlondoner
10+ Cruises • Age 60s

There were faults with this cruise, but not over the things that are important to me. These are cabin, food, service, a calm and serene atmosphere, an elegant and spacious ship. All these aspects were excellent, especially the quality of service, which was faultless. The passenger/crew ratio of 1.77:1 was good, and there seemed more than enough staff. Yes, the QM2, being an ocean liner does have ...
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Sail Date: July 2022

Cabin Type: Queens Suite


Sunshine and Excellence!

Review for Queen Mary 2 (QM2) to Europe - British Isles & Western

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David George, Chester
10+ Cruises • Age 70s

Are we seeing the end of cruising’s golden age? Months of false starts, cancellations and frankly awful standards of service from certain companies - no names no pack drill - had made me pessimistic but having just returned home from a 14-night cruise to the Mediterranean on board Cunard’s QM2, I’m brimming with confidence. The good times are back! QM2 is an elegant ship - plenty of dark ...
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Sail Date: July 2022

Cabin Type: Single Oceanview


First time on QM2 - experience and impressions

Review for Queen Mary 2 (QM2) to Europe - British Isles & Western

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Nozomi
6-10 Cruises • Age 60s

I have just returned from a 14 night cruise around the Mediterranean on Queen Mary 2. Whilst we have travelled many times on Queen Elizabeth and Queen Victoria this was my first time on QM2. One cannot help but be impressed by the sheer size, spaciousness and quality of the interior of the ship, evoking the grandeur of past ocean-going liners. The Royal Court theatre is quite impressive ...
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Sail Date: July 2022

Cabin Type: Balcony, sheltered


Quiet, Relaxing, Calm

Review for Queen Mary 2 (QM2) to Transatlantic

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SybilUnrest
6-10 Cruises • Age 40s

We had high hopes going into this crossing that were repeatedly undermined by reading reviews characterizing the ship as decrepit, the atmosphere as stifling, and the dress code as arcane and draconian. Luckily, our high hopes were realized and our doubts unfounded. We loved the slightly old-fashioned feel of the ship and its passengers. The interiors are comfortable, lived in, and attractive. ...
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Sail Date: July 2022

Cabin Type: Britannia Club Balcony


QM2 not yet worthy of $$$ paid

Review for Queen Mary 2 (QM2) to Canada & New England

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MCC retired
10+ Cruises

6th voyage on the QM2 since 2004 . QM2 not yet back to pre-shutdown service and condition . Although those in the Grills may be experiencing a Premium experience , Brittania guests more of the mass market experience of other lines , but at a premium price. 2 Elevators and Terrace Poll out of service entire cruise . Spa Thermo Pool needs work , some water features not ...
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Sail Date: July 2022

Cabin Type: Balcony, sheltered


Deliberately Unacceptable Service

Review for Queen Mary 2 (QM2) to Canada & New England

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Magnificat
10+ Cruises • Age 20s

I captioned my review in this way because management has screwed up in so many different ways and has proven so unresponsible that it has to be deliberate. The Cunard website is hard to navigate. Even Cunard's telephone support people tell me that. There were times when you simply could not print out required papers, including luggage tags. This seems to be such a frequent problem that the ...
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Sail Date: July 2022

Cabin Type: Balcony, sheltered


Excellent voyage despite a horrible boarding experience in Brooklyn

Review for Queen Mary 2 (QM2) to Canada & New England

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ThelmLou
10+ Cruises • Age 50s

We are huge QM2 fans despite having taken a 10 year hiatus from sailing with Cunard. We decided to book the two week version of the July 1, 2022 cruise which was a week in new England and the following transatlantic crossing on July 8, 2022. We flew in early and stayed out at JFK at the TWA hotel for the night - it was great fun! The Cunard arranged transfer picked us up from Terminal 5 at the ...
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Sail Date: July 2022

Cabin Type: Balcony, sheltered


Queen Mary 2 underwhelming

Review for Queen Mary 2 (QM2) to Transatlantic

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tonkaphil
10+ Cruises • Age 60s

We took the Queen Mary 2 from Southampton to New York the week of June 24 to experience an expected up-scale trip from our usual cruise line. I’m sorry to say we were somewhat disappointed overall. First off, the computer network including the free wifi used to check accounts and book reservations only worked sporadically and for very short periods of time. Even when we went to the purser’s desk ...
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Sail Date: June 2022


Lots of Problems; Will We be Back?

Review for Queen Mary 2 (QM2) to Transatlantic

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tv24
10+ Cruises • Age 70s

We have always said that we love the crossings and love the QM2. Indeed we have crossed the Atlantic about 13 times on the QM2. But the serious issues with this crossing make us wonder if we are making a poor choice and whether we will ever return. We did love the Chart Room and spent many hours there listening to delightful music and receiving excellent service. But hours spent in one bar ...
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Sail Date: June 2022

Cabin Type: Princess Suite


Exceptionally poor service.

Review for Queen Mary 2 (QM2) to Transatlantic

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HAL Oldie
10+ Cruises • Age 60s

We chose this cruise mostly because we had to get from NY to Hamburg. We thought it would be a good alternative to flying, as we are both retired and have plenty of time. We enjoy cruising and have done over 50 cruises on various lines (Holland America is our favorite, especially for crossings). It was our first time with Cunard. 1. The ship is old and tired. A real rust bucket (even ...
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Sail Date: June 2022


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