I went for honeymoon and I have been in Norgweian and Princess cruises before and I was thinking that this was almost the same but this one was a dissaster.
Firstly in general the staff was unfriendly and even rude. the food was terrible just mainly pizza and pasta and if you want a piece of meat you have to pay additional.
my waitter was rude , unfriendly and lacking of peronal higene. ...
I had heard some negative things about Costa but lets be fair, they were not bad at all although they fall short of the standard I have seen with Royal Caribbean for example. The staff are great people as is the case usually but the management has got a few things totally wrong. Let me give one example; there is no tea or coffee available at any other time than breakfast and 4pm tea time - meaning ...
We decided to go away for Christmas so we decided to go on a cruise round the Emirates, so we booked with Thomas Cook one night stay in Dubai in the Grand Time Hotel.
The hotel was not what we had expected for Dubai tired & dated when we found the room it was facing a very busy road & after a long journey we did not need this apart form that the sheets had holes in once again very dated.The ...
The cruise per se was O.K. but did not exceed expectations. After much encouragement from friends, who often go on cruises, we decided to try one out. We wanted a small cruise so we drove to Savona and got on the Costa Fortuna, which is a large boat. Impressed in the beginning we later realized that big size is not an advantage. There were too many people and from all nationalities: orientals, ...
I have never encountered such an ineffective customer service (and I mean the customer desk and e-mail customer service, the other staff at the ship was ok). We were 9 in our party and had an altogether good time at the ship based on our own company, the excellent dinners and the party-crew. On the bad side were: It was really cheap of costa to charge for water and coffee and tea were only free at ...
In an attempt to keep this brief I'll list good and bad points from our first ever cruise. We are a married couple in our 50s.
Good:
Service
Facilities
Entertainment variety
Cadiz , Valencia and Lisbon
Inside Cabin was adequate and I really can't see the argument for upgrading to outside or balcony given the short time we actually spent in the cabin.
Steward Uri was ...
Our family and friends has been looking forward to this cruise for a long time, it was our first time on Costa Fortuna (we've been on several other cruises before). We are so disappointed and frankly, upset about the way they treated us throughout the trip. The worst part is, there were BED BUGS (as several of our group was bitten) and many of us was diagnosed with allergic reaction to these bites ...
Having read previous reviews of the Costa Fortuna and the Norwegian fjords cruise we had doubts and low expectations of the ship and the itinerary. However, we were very happy that everything was far beyond our expectations. We had previously been on a Carnival Line Caribbean cruise so we did not know what we would experience from an Italian line. However, we had a large and confortable cabin (2nd ...
8.5 euros each day is exorbitant The service we received was not worth 2 euros a day.I note it is mentioned 6 euros a day in a previous review but we were asked to pay 8.5 euros. with no get out clause. Entertainment on board was good on three occasions, Sury Boltman first and last night and the ventriloquist. Although the show company tried very hard, the singers could not sing in tune although ...
Having just returned to Dover from Savona on our latest cruise my wife and I found that the noise from the groups playing in the main entertainment area' s was to loud also the atrium bar was also rather loud from the male pianist/singer, their is no where on the ship to listen to quiet music whilst enjoying an after dinner drink.
The service in the restaurants was taking two hour's or more to ...