1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa Fortuna Review
  5. Costa Fortuna Cruise Reviews

31 Costa Fortuna Cruise Reviews

Cruise date 3-23-08. This was my first time on Costa. I tried Costa after cruising Carnival 3 times. Costa is an Italian cruise line and being American and speaking only English was the biggest problem. The muster drill was done in five ... Read More
Cruise date 3-23-08. This was my first time on Costa. I tried Costa after cruising Carnival 3 times. Costa is an Italian cruise line and being American and speaking only English was the biggest problem. The muster drill was done in five languages and you had to stand there in your lifejacket for all five language safety drills. The cruise line did a terrible job communicating about the dress code for dinner. You never knew what night was formal and they had an Italian night they requested you were red/green/white, we did not bring any. The majority of the people on the ship were over 50 and it seemed that the same 30 young people did most of the partying. The disco allowed all ages and the dance floor was filled with teenagers. There were young children in the casino and in the Karaoke lounges. The Grande Bar had ball room dancing and tango. The piano bar was a violin and a piano player playing elevator music. Not like Carnival were the piano bar is a fun sing a long bar. The live music at night was mainly Spanish oriented songs. So if you're under 60 and don't ballroom dance or Salsa dance you're going to be disappointed. The food was also very disappointing. The breakfast was the same every day and very greasy. The beef meals we ordered were always tough. On Carnival we had such great food and a wide variety of choice to order from. The desserts were boring and nothing worth ever remembering. Our waiter was very dry and I observed the other waiters to be the same. On Carnival the waiter always learned our names and certain little things we liked such as we drink tea with our dinner every night. On Carnival the waiter would have it waiting on the table. On Costa we were lucky to get if after our meal was half over. On Carnival the waiter and assistant would joke around, the most entertainment we got at the meal was the waiter tossing the parmesan cheese into our pasta. There was only dinner entrainment one night on Costa. They also sat our party of four with four NON English speaking people. That was uncomfortable. The party moved to first seating thank goodness for all of us. They closed the pool deck buffet every day at five to change to dinner and they were very rude if you tried to sneak in as they were closing. We always seemed to be coming back from a port when they were closing and had late seating 8:45 and needed a snack. On Carnival you can view your account on the TV anytime and if you see a problem you can correct it right away. On Costa you never know what your bill is until the morning of disembarkation and you have to go to a conference room between 6-7am to have it corrected. The bar service on the upper sun decks seem to be far and few between. We had to get up and go to the bar for our drinks. On Carnival they are coming by every ten minuets. Our room steward did not speak English and we struggled with our Spanish to understand each other. There were no top sheets on the bed. The comforter was in a sheet, so you slept with a heavy comforter or nothing. OK here are the few things they did great; luggage was in our room by 2pm. It only took 35 min from the time we arrived until we were on the deck having lunch. Getting off the ship was quick and easy if your American (our line was short not many of us on the ship). Read Less
Sail Date January 2008
High Points: * Beautiful cabin - spacious, plenty of closet and drawer space - CLEAN! * Beautiful ship - CLEAN, very ornate; rode great in the water. * Cabin steward - overworked (responsible for approx. 10-12 cabins); always cheerful ... Read More
High Points: * Beautiful cabin - spacious, plenty of closet and drawer space - CLEAN! * Beautiful ship - CLEAN, very ornate; rode great in the water. * Cabin steward - overworked (responsible for approx. 10-12 cabins); always cheerful and kept our room in good order. * Waitress/waiter - overworked (responsible for 4 tables of 6-8). Low Points: * Management of ship - awful. Crew is understaffed and carrying the load of 2 employees (at least). Dining room service was mixed. * Food - cheap, with the exception of a few dinners (beef, lamb chops, king crab legs). Desserts were dismal, as was the Lido buffet - nothing extraordinary; very bland, in fact. Pizza, pizza, pizza - dough is cheap; what can I say? * Smoking area - very limited for a large smoking populus on board. * Deck chairs - not available unless you got up on deck very early in the a.m. (7:00?) We paid a good price; not a steal, but a good price for 2 weeks (Western & Eastern back-to-back); however, in the future we would rather pay more $$$ on a different line - HAL, Celebrity, Princess (have proven their track record with us in the past). Even though cabin prices may differ, this should affect cabin arrangements only - not food and service. If we had booked a top of the line suite and paid full price - the food and service would have still been inadequate. We cruised Costa years ago and had a wonderful experience; apparently customer service and top shelf dining days have vanished and it's a shame. No more Costa for us. Read Less
Sail Date January 2008
We booked an advertised "Special Sailing" at the Costa Fortuna from San Juan to San Juan from 12/25/07 to 01/01/08. Embarkation was slow and no information or greeting were said to us. They directed us to the room to get our key ... Read More
We booked an advertised "Special Sailing" at the Costa Fortuna from San Juan to San Juan from 12/25/07 to 01/01/08. Embarkation was slow and no information or greeting were said to us. They directed us to the room to get our key cards. The ship is a replica of Carnivals Destiny with different decorations. Food at the Pool deck was awful, specially the coffee and iced tea, and there was no variety. They served the same breakfast the 7 days. Service at the dinning room was slow and food was not as expected. Midnight snacks were not found, only pizza which was not as expected. Entertainment was excellent at different bars and all the shows were great. The Cruise Director and Entertainers were great with passengers all through the cruise. The ports we visited (St. Martin, Tortola, Grand Turks and Ft. Lauderdale)were great and had a good time there. New Years Eve party was great and we had a great time. Debarkation was fast,since we were a special sailing they took us down directly to the baggage area. I must say the cruise did not meet our expectations, we had cruised before with Costa (and other cruise lines)and expected more attention and better service. Read Less
Sail Date December 2007
If you are American, don't expect the same friendly, hospitable attitude of Royal Caribbean or Princess. I didn't meet a single American on this cruise that would recommend Costa. To the contrary, most were outspoken with their ... Read More
If you are American, don't expect the same friendly, hospitable attitude of Royal Caribbean or Princess. I didn't meet a single American on this cruise that would recommend Costa. To the contrary, most were outspoken with their disappointment. The itinerary seemed to be tailored to maximize shipboard time. In Puerto Rico and Nassau, there was little time to do anything except shop in the area closest to the pier. In the Dominican Republic, we docked at an industrial port. You had to pay for a bus ride into town, and there was only a couple of hours to do that. The only port that offered a full day in port was St. Thomas. Everything else was either their private island or a partial day. At the private island, you had to buy Costa beverages... A domestic beer on board cost $5.40 (US). A small pina colada was $7. If you don't like Italian food, then you're in trouble. Most appetizers were pasta. I guess it's nice to try new menus from time to time, but my kids struggled to find anything on the menu they liked. We frequently visited the pizza buffet after dinner, just so they could eat. If you don't like pizza or pasta, forget the buffet. That's all they served at the times I was there. The breakfast buffet was awful. We only went once. Expect a 2-hour dinner seating. The service was horrible. The seemed to assign several tables to each waiter/assistant combo. As a result, they were spread too thin and water/tea refills were scarce. I rarely even saw the assistant waiter. She was there at the beginning of the meal, then vanished. The waiter even appeared to be frequently looking around to find her. Twice, she filled other tea/water glasses at the table and left mine empty. However, on the last night, she was very attentive and friendly with our table. She even left a pitcher of water and tea on the table - too little, too late. Probably the most troubling was the Purser's desk (Customer Service). They were everything BUT helpful. There always seemed to be a very long line waiting to talk with them, and few seemed to leave happy. My mother-in-law witnessed an American that used the ATM machine, only to receive some form of foreign currency. He asked the Customer Service person to exchange the currency, and she refused. She simply instructed him to wait until he got home and exchange it at his bank. We were at St. Thomas (US Virgin Islands) where the currency was US dollars. I went down to get a specific color of baggage tag a couple of days prior to debarkation. I wanted my tags to match the color given to the others in our group. At first the Customer Server person refused. Then when I explained that we were traveling with other family members, she reluctantly took two steps, opened a drawer and pulled out the tags - with attitude. I witnessed yet another older American couple trying to dispute a charge on their bill which they didn't make. They argued for quite awhile, but made absolutely no progress. Finally they simply said that they refused to pay and walked off. I can't imagine that this ship and crew will last very long sailing from an American port. They really don't like Americans. The only staff members that seemed to be friendly were the cabin stewards. Each time I passed one in the hallway they greeted me. Some of the waiters were friendly, others not. Few were actually attentive to the needs of their guests. They would frequently pass by and pour a fresh cup of coffee for one tablemate, and then walk away, leaving several other cups empty. If you weren't paying attention, they might just pass you by. I will never take this cruise line again, regardless of the ports of call or price. This was the worst cruise that I've been on. There were quite a few non-Americans on the cruise. Perhaps they got better service, I don't know. Sailing from an American port, I expected better treatment. Americans - you will be disappointed if you've ever cruised a different line. The ship was nice, but we never really learned our way around. It was confusing. Normally after a day or two, you don't need a map. We seemed to get lost everyday, trying to find one of the lounges or restaurants... On the last day, we never found the lounge we were supposed to wait at to disembark. Not even the cabin stewards could point us in the right direction. We checked the map and couldn't find it. Finally, we just went to the main lobby and waited. The only meal that I really enjoyed was the beef. The lamb was good, the roast, steak, all good. There was no steak/lobster night, like on Princess and Royal Caribbean. If you wanted lobster, you had to pay extra and go to the private dining club. $25 would get you two small lobster tails. The service up there wasn't any better. In fact it might have been even worse. We had a table for 4 and it took 2 hours. Other tables near us took even longer. One lady had to leave to get her small child from the babysitter mid-meal, then bring the child back to dinner. The whole time she was gone, no food was brought to their table. My kids didn't care for the kids club very much either. After the first night, they ran up to me begging that they not have to return. Later, they met a few other kids and went back once or twice. Costa definitely didn't have the quality programs and staff that Royal Caribbean has. It seemed more like a bulk babysitting service. Oh, I almost forgot the 1+ hour wait in a very, very long line just to get on board. I've never waited longer than 10-15 minutes on Royal Caribbean or Princess. This line went on forever.... On the plus side, when it was time to leave, we walked right out and into a taxi. I've never gotten off a ship that fast either. Read Less
Sail Date December 2007
At first, I was very worried with the few bad reviews that I read so I went in expecting the worst. Cannot really comment on check in since we had a suite and bypassed the majority of the lines. However one issue that I did see if they ... Read More
At first, I was very worried with the few bad reviews that I read so I went in expecting the worst. Cannot really comment on check in since we had a suite and bypassed the majority of the lines. However one issue that I did see if they you didn't have luggage tags you had to stand in line to get tags then drop off your bags then go into the terminal to check in. When you get onboard they direct to the buffet on deck 9, however you get no information on when you can go to your cabin. Therefore, we just figured our cabin would be ready at 1:30... and it was. The other cruise lines I have been on give you a little embarkation flyer which will explain a few things and when you can go to your cabin. The service in the dining room was just ok. No one in the dining room went above and beyond no one was rude to us, but no one in the dining room was very personable. The wait staff just did their job and did not really care to get to you know. One of the things we enjoy when we cruise is to chat with the staff to get to know them better, but most people were very standoffish. The Pasta and beef dishes were excellent. However, the fish dishes were horrible. Every fish dish they brought out tasted the same regardless what the menu item was. All the bread tasted the same. Dinner was between one and half hours to two hours. We really did not feel this was too long. At times, it was nice to have time between courses. We did go to the club restaurant the last night and we wish we had gone before. Since the food and service were excellent. We would have easily gone a couple of times if we knew the club restaurant was so superior. This is the first cruise that I have been on that I have lost weight, so I think that says a lot about the food. The buffets choices were very limited and the hours seemed to be a lot shorter then other cruise lines. In addition, they only had Ice tea and water available free. As you know, other cruise lines also provide punch, lemonade and such for free. I found Costa's policy in this regard very strange. One thing that my wife and I agree on is that the European passengers were not rude. The rude passengers were certain groups of fellow Americans on board. There were groups of people from the New York-New Jersey area and south Florida who were very rude to fellow passengers and to the crew. The shows were just ok. However, my family had great fun watching the Mr. Pizza contest. We did enjoy the music in the different bars. I think this cruise line is a step up from NCL and in line with Carnival and Royal Caribbean, however nowhere near our favorite, which is Celebrity. However, it is not fair to compare Costa to Celebrity... We would return if the price were right. However, there are many other choices to cruise on before we would consider Costa again. Not a great time, not a bad time, I guess I could say an above average time. Read Less
Sail Date December 2007
(Actually, we started our cruise in Naples, but that wasn't an option under Embarkation.) We booked our cruise about a month before sailing and it included an overnight stay in Rome and transfers to/from Naples. Embarkation was ... Read More
(Actually, we started our cruise in Naples, but that wasn't an option under Embarkation.) We booked our cruise about a month before sailing and it included an overnight stay in Rome and transfers to/from Naples. Embarkation was relatively organized, though any North American should be prepared to wait longer to clear immigration and to surrender passport to ship's crew (receiving a photocopy that evening -- to be used for getting on and off the ship during the cruise). This ship is relatively large and often confusing to get around because several levels do not go from front to back. Decor is somewhat "striking" and "glitzy", but not too offensive. Our room was very nice and included a balcony with seating for two and a small coffee table. There was plenty of storage space. The bathroom was small but adequate. A hair dryer was included, but located in the desk drawer. The bed was relatively comfortable, though the mattress did contain some kind of buttons that could be felt through the bedding. I scrapped my elbow on one. There was a cigarette burn in bedspread and one large black mark on the wall (that wasn't cleaned until Day 4 of our cruise). Our room steward did introduce herself the first day, but was not very friendly and did not provide any services other than the normal making and turning down of the bed. Dining was mostly average. We enjoy all types of food, and were unimpressed with most offerings. For me, the best items were the pastas. Our table mates were also unimpressed with the food, stating that in comparison to other lines, it was sorely lacking. Portions however are reasonable and you have a choice of any or all of 6 courses. Buffet dining was also adequate (choice/quality), but the high proportion of big families and Mediterranean sensibilities, made for a lot of frustrating cutting in line. This itinerary stopped in Palermo, Tunis, Palma, Barcelona, Marseille, Savona and Naples. We particularly enjoyed the Spanish cities and Tunis. We only took a ship excursion in Tunis and this was more because of the relatively short time in port and wide area that needed to be covered. Regrettably, this excursion included a too long, mandatory stop/sales pitch at a carpet store. All other ports were walkable for us and we enjoyed doing our own thing. Note however that the ship-provided transfers to the "city centre" are recommended in Barcelona and (especially) Marseille. Ship entertainment was plentiful enough, though we would have preferred movies versus the shows, which were runner-up "Idol" quality at best. Staff (except for the bartenders) are relatively quiet and sometimes hard to find. Rules are posted for things like smoking, adults only pool times and no minors gambling, but rarely enforced. Overall, we enjoyed the cruise. If we had paid anywhere close to regular price, we would have felt cheated, but we did get a good "last minute" price, especially considering the Rome stayover. Those more familiar with North American cruise lines will probably compare the food and entertainment unfavorably. But if you are more interested in seeing a number of interesting cities, without packing/unpacking, and with adequate meals, you'll be pleased with this cruise. Read Less
Sail Date October 2006
Costa Fortuna Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.2
Entertainment 4.0 3.3
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 3.0 3.3
Enrichment 3.0 3.1
Service 3.0 3.7
Value For Money 4.0 3.4
Rates 4.0 3.9

Find a Costa Fortuna Cruise

Easily compare prices from multiple sites with one click