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3 Helpful Votes
Sail Date: April 2019
Very tacky. Most of the service was terrible. This is not good value for money. There was absolutely nothing to do on the boat. My shore excursion was cancelled due to lack of people. Also there is no sports area at all so unless you’re ... Read More
Very tacky. Most of the service was terrible. This is not good value for money. There was absolutely nothing to do on the boat. My shore excursion was cancelled due to lack of people. Also there is no sports area at all so unless you’re into power walking around 2 pools then you’re out of luck. There is hardly anything in there minuscule shopping by centre. There is nothing on the TV. If I could I would rate the gym I would say -1 star. Do not travel with MSC as they are selling you a ton of lies. There are one or two good things I could say however. The beds are comfortable and reasonably large. The theatre is a great experience and is well done. There is a vast range of places to eat/have drinks. To summarise I would say that MSC are definatly not the best cruise company I have travelled with by a long shot. Read Less
1 Helpful Vote
Sail Date: March 2019
we choose this cruise for the price the length and the itineries we had the most awful experience this cruise and would never like to go on the Lyrica again even if you were giving cruises away the food was disgusting it was always cold ... Read More
we choose this cruise for the price the length and the itineries we had the most awful experience this cruise and would never like to go on the Lyrica again even if you were giving cruises away the food was disgusting it was always cold tasteless it was so noisy you could not here yourselves think and you could not escape it either it was noisy all over the ship why do you think you have to make so much noise to enjoy yourself because you really don't some staff just went through doors and let them bang in your face so rude . no one seem to tell you anything you had to go to the reception to find things out for instance about whether there was a shuttle bus or not oh it was just awful the only thing that kept me sane was the craft sessions the instructors were a bit rubbish and didn't speak English but we got through sort of I could go on for ever but if you fancy a cruise please do not go on the lirica its awful awful awful showers not big enough if you are Italian or german you might be ok Read Less
1 Helpful Vote
Sail Date: March 2019
MSC Lirica March 2019 from Dubai to Venice. This was one of our best trips, both the itinerary and especially the staff made this happen. Past similar cruises have felt dull on board, still fun but something missing. The Lirica felt ... Read More
MSC Lirica March 2019 from Dubai to Venice. This was one of our best trips, both the itinerary and especially the staff made this happen. Past similar cruises have felt dull on board, still fun but something missing. The Lirica felt more welcoming, the staff definitely made this happen and made a real point to sit down and get to know us, seating areas allowed you to interact with other guests, and the smaller ship size was easy to meet up with others - we left the ship with some great new lifelong friends. I would definitely travel on this ship again. The ship is older, lots of brass and glass décor, however it was a pleasant atmosphere. Food I felt was good, much better than other larger MSC cruises we have been on. 21 days and no repetition, that's not easy to do. Dining rooms had breakfast/lunch menus and also a buffet to pick off of (separate from the main buffet). A few inconsistencies with quality of the beef in the meals, a few bad drinks, but that is always expected. Entertainment staff was awesome, the theatre shows themselves were ok and well done, but I really enjoyed the adhoc performances and the random general silliness and fun much more. We and others had some initial issues with packages and cruise cards, some cancelled excursions, a bit of rerouting and change of ports - this was all handled professionally and quickly by the staff. Read Less
1 Helpful Vote
Sail Date: March 2019
I chose this cruise for the itinerary. It went to places I have never been before. Have travelled on other cruise lines, but this was the worst ever. Seating in the restaurant was tables for 4 all in a long line, like a cheap cafe. We ... Read More
I chose this cruise for the itinerary. It went to places I have never been before. Have travelled on other cruise lines, but this was the worst ever. Seating in the restaurant was tables for 4 all in a long line, like a cheap cafe. We soon learned not to order beef as it was always tough. Most of the food was really unappetising, & obviously leftovers used. The classic example of this was leek & potato soup which contained mussels. There were large smoking areas which meant the whole ship smelled of cigarettes. If you went to an empty bar & ordered a drink, you always waited 10 mins for it to arrive. I had a balcony cabin & one evening the wind was whistling so loudly through the gap round the door, it would have been impossible to sleep. I mentioned this to the Cabin Steward who had obviously dealt with the problem before, he kindly stuffed towels into the gap. Games round the pool were suitable for young children, eg bouncing a ping pong ball into a cup, or flicking a playing card into a glass. The pools were always too cold to use, 70 degrees F. Read Less
Sail Date: March 2019
Chose this cruise to help us unwind from a very stressful nine months due to illness,what a mistake that was ,certainly not due to weight gain as the food on offer was diabolical I had porridge every day as couldn't eat fry up over ... Read More
Chose this cruise to help us unwind from a very stressful nine months due to illness,what a mistake that was ,certainly not due to weight gain as the food on offer was diabolical I had porridge every day as couldn't eat fry up over cooked streaky bacon broccoli or cauliflower with beans eggs and various sausage tastes'Toast brick hard and cold, Entertainment not to our taste most nights and felt sorry for the poor ventriloquist who had to speak and answer in several different languages so fell flat " The ship itself was lovely spotless and brilliant friendly staff if you took the time to talk to them.But nothing to do onboard unless you wanted to learn to dance on the pool deck. Would not recommend to friends mainly due to food choices Lhama stew and Leek and potato soup with mussels and clams ,I pt on just over 3 lbs in the three weeks and I'm sure it was the last two days when we ate onshore to make sure we were full . Read Less
2 Helpful Votes
Sail Date: March 2019
We are from the UK, in our 50's and have done over 50 cruises. We usually go with Royal Caribbean, Celebrity, Princess, Cunard. A few with P&O. However we had never tried MSC and so decided to do this. Biggest mistake I have made ... Read More
We are from the UK, in our 50's and have done over 50 cruises. We usually go with Royal Caribbean, Celebrity, Princess, Cunard. A few with P&O. However we had never tried MSC and so decided to do this. Biggest mistake I have made in my life. To anyone who like us are thinking of doing an MSC cruise - don't !. To those who are planning to return, based on our experience I can only wonder why. I only hope that people who have only cruised once on MSC don't think that all cruises are like that. So what was the problem. Well first off we noticed a smell coming from the drains in our stateroom bathroom. Without going into too much detail, you can imagine what the smell was like. We reported it, nothing happened. A few days later we asked guest services if anything had been done. The reply was a blank stare and a comment along the lines of " I think it may have been fixed ". When we said the smell was still there, we still got the blank stare. We asked to be moved to another room. They said no, that wasn't possible. I asked if someone could come to my room and smell it for themselves. No one did. To keep a long story short, the bathroom stank for the whole cruise. No one contacted us to see if it had been fixed. I just don't believe they did anything. That episode alone put me off MSC for life. Entertainment on the ship was woeful. On the night they had shows, it was either listening to Italian classical music or the production shows which had a few so called singers screaming along to backing tapes. I would say it was like Butlins but that would be an insult to Butlins Activities were either dance lessons or Tai Chi classes. We enjoy trivia. However they only did one progressive trivia over 4 sea days with 12 questions each day. That was it. Simply not enough. I was lucky I had a number of books to read otherwise I would have been bored to death. Food in the main dining room arrived late and cold. Complaints were met with a shrug of the shoulder. Also, drinking water in the main restaurant was chargeable, something I found hard to believe. Food in the buffet was practically the same choice every night and was on some occasions, inedible. I witnessed on passenger holding a plate of food up to a chef and asking him if he would dare eat it. Guest service staff were rude and appeared totally disinterested. Any time we walked past, people were complaining about something or other. The swimming pool was too cold and so most people just didn't use it We didn't stop at two ports due to adverse weather . Whilst I understand this does happen, most other cruise lines reimburse the port fees that they no longer incurred. Not this cruise line At the ports we did stop at, MSC provided buses into town costing 9 Euros per person. They failed to mention local bus prices leaving from the exact same spot only cost a sixth of that. Drinks , specialty coffees and ice cream were way overpriced. Anywhere you walked on the ship you were being hassled by shop assistants, spa girls, casino staff to purchase stuff. Very annoying ! In summary, this was a total nightmare. Holidays are meant to be stress free but this was a totally stressful experience. After only a few days I wished I was back home. That's simply not good enough Read Less
Sail Date: March 2019
This cruise had a brilliant itinerery but was let down by both food and entertainment on the ship. The food was of not very good quality in either restaurant or in buffet. If you liked fish you would be ok as it was cooked in just about ... Read More
This cruise had a brilliant itinerery but was let down by both food and entertainment on the ship. The food was of not very good quality in either restaurant or in buffet. If you liked fish you would be ok as it was cooked in just about every way you could think of and ways you have'nt heard of. It didn't even look like fish as most of time either in oil, batter or mixed in something. Salads were couscous based and same salami cheese and lettuce every day. On a good note soups were alright up until last day when we got potato and leek soup with clams and mussels. Never heard of this before. Pizza, fries and gravy saved the day most of the time. Sweets were the best it was only hot food that no one could seem to cook properly. The crew as you would expect were brilliant and we made friends and would banter with them on daily basis. Cabins were ample for what you need storage, furnishings and bed, that was very comfy. The lady that looked after our room was great and looked after us daily. The ship is very nice, clean and very easy to get round but entertainment was not best. Pianos, opera singers ok if you like that sort of thing. Alison the lady doing port info was very good.The shows because of about 8 different languages very limited what they could do on stage. The variety shows were ok but mostly opera and classical on in theatre at night. We used msc trips twice and both were very well organised and worth money but the ship seems to be a bit disorganized. Getting off ship was a nightmare. Would we go again. NO Read Less
Sail Date: March 2019
Because we want the reviews and feedback below to reach the right staff, we start with the address of the highest in rank! Review: We wanted to cruise to India Not a tour in a group but an individual tour, so we could go our own ... Read More
Because we want the reviews and feedback below to reach the right staff, we start with the address of the highest in rank! Review: We wanted to cruise to India Not a tour in a group but an individual tour, so we could go our own way. And afterwards we could enter our clean cabin. We have booked our excursions in the Netherlands at info@fstravel.nl, which was perfectly arranged to perfection. Our thanks go to all the staff who do their very best to make it perfect for you as a guest, super hospitable and you are really central as a guest nothing is too much! The dinner in restaurant LIppocanpo was worth a Michellen star! Delicious. Our hosts Gusti Wiiaya and ASSORI are top in our experience! We give these men a big 10! This cruise has been put under quite unreasonable pressure by a number of fellow guests, but nothing was too much for them ... a big compliment! Of course we also want to thank our stuart Farizi Andi from Housekeeping services for all the work that Andi has done for us, Andi is ready for you day and night and our Cabin was clean and clean Andi ThanXX also a big 10 for Andi We also want to thank Helda Sinaga and Richar Saldon of the Coffee Corner (Bar Services) for their hospitality at the Coffee Corner, always a smile and friendly. Nothing too much !!! Also a big 10 for Helda and Richar! If I were the manager of the MSC Lirica I would immediately extend all of the above people to their contract !!!! Our thanks also go to Valentina Caiazzo Guest Relationship Manager for the delicious drink and snack !!! Valentina also a big 10 !! If these people above were in our immediate area hence our big thanks. Thanks in part to the staff, our Cruise has become unforgettable and a dream has come true. !!!!! We do expect a response by e-mail from the management of MSC Lirica to be sure that our sincere compliments have ended up with the right staff !!! Greetings ❤️❤️❤️ Read Less
Sail Date: March 2019
I chose this cruise because it had an itinerary that appealed to me.I have been on at least 15 cruises and I can honestly say that this particular cruise was one of the better cruises that I have been on. The food was much better overall ... Read More
I chose this cruise because it had an itinerary that appealed to me.I have been on at least 15 cruises and I can honestly say that this particular cruise was one of the better cruises that I have been on. The food was much better overall than any other cruise that i have been on. The facilities and variety of bars and lounges to choose from was also much better as compared to other cruises. The itinerary was particularly of interest to me because I have been to India before and it gave me the opportunity to revisit some of the places that I had been to before.It also gave me the opportunity to visit Oman and Dubai - places that I have never visited before. I would have no hesitation to recommend this cruise to friends and relatives. It is a cruise that I would gladly repeat if I have the opportunity again anytime in the future. Read Less
Sail Date: February 2019
You’re not just paying for a trip,you’re paying for an experience and a lifetime of memories... I had the worst small room(7144)too small...can’t even move around..food was very bad...it’s like you’re eating at a convalescent ... Read More
You’re not just paying for a trip,you’re paying for an experience and a lifetime of memories... I had the worst small room(7144)too small...can’t even move around..food was very bad...it’s like you’re eating at a convalescent hospital (buffet)they need to create more varieties of food,if you take other cruise lines they have so much different variety of food to offer .. pizza n burgers were outside very cold,please provide warm n good food ....casino stuff was very friendly but they never offered any champagne or wine...they weren’t too pleasing ...entertainment was good...friendly waitress n staff...housing keeping was excellent ...excursion staff was very friendly helpful specially the guy who worked there...excellent service.......very friendly service in pharmacy shop...inside the ship (Lirica) it didn’t have much to do...less entertainment or activities to participate in..over all..all the staff was very friendly helpful..Dubai was very beautiful..for shopping I loved Qatar Doha..very reasonable prices..great for gold shopping Read Less
MSC Lirica Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 3.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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