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256 MSC Cruises MSC Lirica Cruise Reviews

Me and my friends decided to take a Mediterranean cruise, we’ve taken a few Caribbean’s ones, and this cruise was terrible only good thing was the itinerary. I was in a different room and right when I walked in it smelled like fumes, ... Read More
Me and my friends decided to take a Mediterranean cruise, we’ve taken a few Caribbean’s ones, and this cruise was terrible only good thing was the itinerary. I was in a different room and right when I walked in it smelled like fumes, went to my friends room. The floor was filthy, so we went straight to guest services, they did not care at all, throughout the duration we complained multiple times and different people came to our rooms but still both was done. Msc’s Guest service does not care about customer service. They were extremely rude. I had to pay a bit extra for their “Fantastica” option. There was barley any food options. I paid to much money for it to just be a ripoff in the end. Don’t ever take this cruise line. There is no entertainment on board whatsoever, and entertainment on a cruise ship is very important. That was for a disappointment. The gym was very weak, four treadmills, four bikes and four ellipticals, yea because on a big cruise that makes real sense. There was even a wait limit how ridiculous, Food sucks, most of the workers are rude and don’t know a thing. One worker who was on the clock(mind you) in the buffet was very racist to me and my friends for no reason, never experienced so much hatred and rudeness from a cruise in my life. Such a waste of money and such a disappointment. Thank goddess for the ports of call only good thing about the week. I will never cruise with this line ever again. Read Less
Sail Date August 2019
We sailed with MSC Lirica last month on a short 4 night itinerary We have never sailed with MSC before, so decided on a short trip to try it out We boarded at Venice, and it was a relatively smooth process. On previous cruises, ... Read More
We sailed with MSC Lirica last month on a short 4 night itinerary We have never sailed with MSC before, so decided on a short trip to try it out We boarded at Venice, and it was a relatively smooth process. On previous cruises, you queue once, and get everything done at the same time. Here, we had the initial queue to have passports and boarding passes checked, then again to hand over luggage, then to get through security scanners, then as we boarded the ship, our passports and boarding passes were checked again, another queue for photos to be taken for sea pass cards, then a walk through what seemed like hundreds of staff touting drinks packages. However, all queues, except the initial one in the port, were very fast moving so we didn’t hang around long each time. Also, the staff trying to sell the drinks packages were not too pushy. We really liked this ship. I was slightly apprehensive before boarding after reading reviews on here, but we found the ship to be clean and comfortable. There was plenty space for everyone. On previous cruises - particularly Navigator ots, public spaces (bars, cafes, lounges) were always packed and it was difficult to find a seat. Not on this ship. There are numerous lounges and bars. Even in the buffet restaurant on the final morning, it wasn’t too hard to find a table. The safety drill was totally chaotic, with passengers wandering in halfway through, and talking loudly all the way through, making it impossible to hear what was being said. You also have to take the life jackets from your cabin, which we have never done before, but it was good to know how to put them on if the need arose (not that it’s difficult) Obviously there was a different clientele on MSC than our previous cruise experiences. Fewer British passengers, more Italian (obviously), German and a very large group of Chinese passengers. There was also a slightly different culture. The biggest difference was that the MDR and the buffet restaurant did not open until 7pm. There are a couple of places to eat before then, a grill serving burgers and chips etc, and a pizza station. When the buffet restaurant opened at 7, it was very quiet until around 8.30-9.pm The staff was very efficient in keeping tables cleared. They seem to be under less pressure than RCI staff, which was nice. They had a little time to chat as they were serving you. We found the food in the buffet restaurant was of decent quality. There were fewer choices available, but they were presented better, refilled promptly and mostly well cooked. The selection of fresh fruit was also much better than on our previous cruises. We didn’t eat in the MDR, or any of the specialty restaurants We had non alcoholic drinks packages, which was good value. It included soft drinks, bottled water, mocktails, specialty coffees and soft serve ice cream. The price was less than half of what Royal Caribbean charge for the same thing. We didn’t go to any of the entertainment. There was very little in the way of activities on board during the day, but I suppose it would be very difficult to do quizzes etc when you’re to ask the questions in 5 languages! English was always the first when announcements were made. We spent a fair amount of time in the coffee lounge. Staff were very friendly, and it was a lovely spot for people watching. The ship was well presented and clean. We really liked it. The only downside was that there is no deck on which you can walk round the whole ship. You can’t get to the front of the ship at all, other than on deck 13, which has big sun screens, so you can’t stand there and look at where the ship is going. This certainly wouldn’t put me off booking on this ship again, but we missed a wander round the ship in the evenings. We left from Venice and our first stop was Split, in Croatia. A lovely old town within easy walking distance of the port. Narrow little streets and an ancient old palace to explore..... along with plenty of little bars and cafes to stop and rehydrate. Next stop was Sarande, Albania. I was a bit nervous about this port after reading the reviews. We were tendered in, which was the easiest tender we have ever had, although we waited til the main rush was past. When you get off the tender, you are met by numerous taxi drivers advertising their trips to the blue eye national park etc. Walking towards the beach is quite depressing. It’s really run down. There are lots of beggars, but they don’t pester you. Many have babies or very young children. Once you get down to the beach, it’s a fairly standard beach front, with stalls selling tat, and restaurants, cafes and bars. It’s very cheap for food and drink. You can’t buy Albanian currency outside of Albania, but they accept euros too. Unless you’ve organised an excursion, there’s not much to do other than the beach. The beach is very stoney, but apparently there are sandy beaches in neighbouring villages. This would be a great beach stop for children though, there are inflatables and diving platforms which looked like great fun! Messina was our next port. Again an easy walk in from the ship. The main attraction is Taormina, but we decided to stay in Messina and explore. There’s not much to see to be honest. The cathedral is beautiful, and at 12 o’clock the bell tower comes to life.... statues move, and the sound of Ave Maria rings out across the square. Unfortunately, that’s the highlight of Messina. Otherwise it’s quite a dirty, dreary town. My advice would be to do the tour to Taormina. Final port was Naples, but we didn’t have time to explore, we just made our way to the bus stop to catch the bus to the airport for our flight home. Traffic is horrific in Naples. Very scary. Read Less
Sail Date June 2019
Best prices ever, food was on point ,the neatness of the cabins,dining setup was classy, Oooh the excursions were great. I really, really enjoyed this cruise I will never forget the extra service from the medical staff to the security ... Read More
Best prices ever, food was on point ,the neatness of the cabins,dining setup was classy, Oooh the excursions were great. I really, really enjoyed this cruise I will never forget the extra service from the medical staff to the security .The staff was amazing always go an extra mile. Was happy to see South Africans working on board.. meeting new friends . Will do this again with my crew this year December. MSC keep it up... yhoo I was so scared because of previous reviews people saying bad things about MSC, I almost cancelled the trip yerrr...what I've learn is that you will never satisfy everybody just stick to your thing and do what you you know is best. This was my first time cruising trip. Now looking forward cruising from Rome and Naples as well as the Amalfi coast around December . Safety was the priority with MSC. Well done Read Less
Sail Date May 2019
This is our fifth cruise and our first with MSC. We got an excellent price offering about 10 months ago, so decided to give them a try. We certainly got our money’s worth. The ship was well maintained, tastefully decorated (not garish ... Read More
This is our fifth cruise and our first with MSC. We got an excellent price offering about 10 months ago, so decided to give them a try. We certainly got our money’s worth. The ship was well maintained, tastefully decorated (not garish at all), and the crew were pleasant, professional, and polite. Entertainment was surprisingly good, but did get tired before the end of the 8 days, as they have one group of entertainers who were excellent but story lines were wearing thin by the end of the voyage. The entertainment director had a heavy Italian accent and spoke very little English, but to be fair the English were a small minority on board, and everyone from the cabin steward (who was fantastic), the dining room staff (equally so), and the customer service folks were fully fluent. The sailing was very smooth throughout. My pet beef on all cruise ships is the buffet, a crowded mass of humanity trying to shove as much food down their throats as time and stomach size permit. It was no exception here. But staff did close off venues throughout the day to restock and clean the facilities. I was particularly impressed that no one was permitted to touch the food, but had to use tongs to retrieve their particular delight from the table. As a tea drinker, it was my biggest challenge getting a cup, when the buffet room was closed the hamburger and pizza shops were open and had coffee, in one case tea, but no milk or cream to add to the beverage. My work around was to go to the bar around the corner as they always had milk, but a bit of a pain for something so simple. Also many of the hand sanitation stations spread around the ship were inoperable, so I ended up carrying my own to compensate when the machine did not function. I also like that attendants were at each entrance at the buffet and dining room. They were not at all intrusive but people did use the machines more often than I have seen before. Debarkation could get a little frustrating particularly when using tenders. The ship sub contracts out its tenders. The pilots did not speak English and the information on where the tenders actually were and how often they ran was obscure to say the least, but we managed amid some minor frustrations. I will state that at cruise end, (we departed in Bari) there was little guidance once on the dock as to go to marry up with our luggage as there were two lines one for us and another for the folks just getting off to explore Bari. Lastly our cabin. We were assigned cabin 9004, on the 9th deck and at the very front of the ship. We loved it. Tastefully laid out although smallish, our front view was unobstructed and excellent. There was an access door to the outside right beside our cabin and while the ship was not moving, one could go out and take in some fresh air and perhaps some outdoor photography without window glare. Too bad it got discovered about day 3 as at times we would look from our bed through the window only to see fellow passengers and some crew members enjoying the solitude, problem solved by drawing our curtains. All in all a very respectable ship and voyage, and yes I would certainly sail with MSC again. While not top tier, they are certainly a quality service provider. Read Less
Sail Date May 2019
I would try to give an honest review. First of all I would like to start of saying that I read a lot of negative reviews and was a bit upset before going on this cruise, but thankfully I read them after I booked so I could not really ... Read More
I would try to give an honest review. First of all I would like to start of saying that I read a lot of negative reviews and was a bit upset before going on this cruise, but thankfully I read them after I booked so I could not really change anything. At this point I can say that the people who wrote those reviews either had high expectations or very spoiled. Now let me start my review with saying a few words about the food in the restaurants; at the dinner time the food is very good and tasteful, every night there is a different menu. The bread and all bread products are baked fresh every day. Breakfast buffet does not have a lot of variety, but you can always find something to eat, lunch buffet has a bigger variety and to different tastes. If you will be traveling with kids you can always find something to feed them with. The staff on the ship is very friendly and helpful. The entertainment is very good especially the shows. Every night there is a different show, the singers and all the entertainment staff are very talented. The cabin was clean, but small. The shower is small I think it is good enough for a child but not for adult, especially you are not skinny, and not petite. Of course there were some minutes too. For example I was surprised I had to pay for my daughter's ice cream. I didn't know it is equivalent to beverages. The only thing that I personally don't like about cruises not only this one is I think they are overcrowded. Everywhere you go you bump into people. I gave this cruise four stars because it is not perfect but overall is good and I enjoyed being on this cruise and would recommend it to others and would come back but to different itinerary but only because I like to see new places. Read Less
Sail Date April 2019
The food was poor, even in the restaurant. We decided to go to the sushi restaurant which was also v. poor. The chicken from the noodle soup was dry and resembled the grilled chicken served as an alternative in the restaurant which make ... Read More
The food was poor, even in the restaurant. We decided to go to the sushi restaurant which was also v. poor. The chicken from the noodle soup was dry and resembled the grilled chicken served as an alternative in the restaurant which make me think this was leftovers (paid 84 Euro's to find this out). The 2 hot tubs didn't work for the first 2 days of the cruise, then when they were repaired they had to be shared by over 2,000 cruisers...this was managed by the staff who allowed you a 5 minute turn...really! Are bags were lost on embarkation and damaged on disembarkation. The QUEUES please be very aware that it takes more than 40 minutes to get on and off the ship with only 2 entry/exit points and security that is severely understaffed. This meant significantly less time at destinations and having to cut short are plans. The entertainment, I have seen much much better amateur productions. Not even good. Will not be cruising with MSC again, Read Less
Sail Date April 2019
My first cruise , so wanted a short "try it out" type holiday.Embarkation, was a nightmare , 31/2 hours of queueing to get on board and very little information as to what to do and where to go next. The ship itself was ok, ... Read More
My first cruise , so wanted a short "try it out" type holiday.Embarkation, was a nightmare , 31/2 hours of queueing to get on board and very little information as to what to do and where to go next. The ship itself was ok, though lacked the grandeur of MSCs larger ships, Our cabin, an ocean view fantastica, was very nice , clean and roomy enough for the two of us, well equipped and comfortable. Dining was shocking with portions in the restaurant tiny and almost always served luke warm to cold. the second sitting at dinner was at 9 pm and the service was slow , so we ended up not leaving the dining room most nights till after 11pm. The buffet wasn't much better with zero organisation it was , to say the least chaotic and very disappointing.We had prebooked gluten free for my partner and whilst this was available, with a dedicated specialist waiter, the selection was very poor and the same every night. Entertainment was poor, As an entertainer with 30 years experience in the industry, I was shocked and surprised at the low budget fayre on offer; the theatre shows lasted about 30 minutes and where average holiday camp animation team type affairs. the lounge music was diabolical with duos using laptops and faking playing the guitar to pre recorded karaoke tracks. The only highlight was a very good South African guitar /vocalist in the pub/smokers lounge. on the whole the service was ok if a little slow. our cabin steward was excellent and the drinks waiters where great, though the dining room staff where clearly overwhelmed by the sheer weight of numbers. Our first two ports, Zadar and Kotor where great, however , Koper and Ravenna where uninteresting Read Less
Sail Date April 2019
This was our 8 cruise and the second with Msc. We choose this cruise because of the itinerary. We are a couple in our late fifties. Embarking in Venice took several houres and here they can do a better job. Stateroom. ... Read More
This was our 8 cruise and the second with Msc. We choose this cruise because of the itinerary. We are a couple in our late fifties. Embarking in Venice took several houres and here they can do a better job. Stateroom. We had a suite om deck 10 and it was very nice with a good bed, lots of space, å nice bathroom and a good balcony. Everything was kept nice and clean by our cleaner. Food. We had breakfest at the buffet, lunsj mostly in the buffet and one day in the restaurant and dinner every night at the restaurant at deck 6. All the food we had was wonderful and the service by the waiters was excellent. Drinking package. We had the non alkoholic package with water, coffedrinks, soda, none alkoholic softdrinks etc. and they were all very enjoyable. Smoking. We dont smoke. There are no smoking at the balcony any more . Only place inside were people could smoke was in one bar. We were not there and had no problem with smoking people. I never smelled any sigarette smoke at all. Entertainment. This entertainment ensemble is one of the best I have seen. They have wonderful singers and dancers. We saw every show. They were brilliant. Every day we were out on a organized tour and they were all good. We did Sibenik and Trogir in Croatia, Kotor and Perast in Montenegro, Ljublijana in Slovenia and San Marino in Ravenna. Every tour well organized. There were a lot of different activities day and evening on the boat to choose from . As we were out most of the day the evenings went to dinner, show and dancing. Would I cruise on this ship again. Yes with no doubt. Thank you for a wonderful week MSC Lirica. Read Less
Sail Date April 2019
Very tacky. Most of the service was terrible. This is not good value for money. There was absolutely nothing to do on the boat. My shore excursion was cancelled due to lack of people. Also there is no sports area at all so unless you’re ... Read More
Very tacky. Most of the service was terrible. This is not good value for money. There was absolutely nothing to do on the boat. My shore excursion was cancelled due to lack of people. Also there is no sports area at all so unless you’re into power walking around 2 pools then you’re out of luck. There is hardly anything in there minuscule shopping by centre. There is nothing on the TV. If I could I would rate the gym I would say -1 star. Do not travel with MSC as they are selling you a ton of lies. There are one or two good things I could say however. The beds are comfortable and reasonably large. The theatre is a great experience and is well done. There is a vast range of places to eat/have drinks. To summarise I would say that MSC are definatly not the best cruise company I have travelled with by a long shot. Read Less
Sail Date April 2019
We would probably never travel with MSC again and neither would a lot of people we spoke to on the cruise. We chose this cruise because of the itinerary - Dubai, Muscat, Eilat, Jordan, Suez Canal, Cyprus, Athens, Katakolon, Kotor, Split ... Read More
We would probably never travel with MSC again and neither would a lot of people we spoke to on the cruise. We chose this cruise because of the itinerary - Dubai, Muscat, Eilat, Jordan, Suez Canal, Cyprus, Athens, Katakolon, Kotor, Split and Venice, which was on the whole very good. Athens was dropped because of bad weather and we ended up going to Corfu instead which was rather disappointing but not the ship's fault. A problem before we even flew out was that MSC gave us an embarkation time of 21.12 when our plane landed at 7.30. We tried to find out if we could board earlier and were told that we could at 13.00. However, when we arrived at the ship at 10.30 we were allowed on. Why couldn't they have told us that and saved us the worry of how to waste several hours at the port? The cabin was a bit cramped with nowhere to put our suitcases and a third bed stuck out from the wall so you had to watch your head as you walked by. The cabin steward was very good. The cruise itself didn’t start too well as on the first evening’s theatre show we were rudely and embarrassingly turfed out of our seats as we had unknowingly sat it seats meant for the disabled – we later discovered that there were signs on the backs of the seats but not on the front which is where we had come from. We were then told to go and find other seats, of which there weren’t any as the theatre was completely packed. From what I can deduce, the theatre seats 650 people but the ship had 1900 passengers so it would be impossible to seat everyone at the two shows and you needed to be there very early to find a seat. Several of the shows were opera which didn’t appeal to the majority of people. Some of the shows had some childish warm-up people which were an insult to people’s intelligence. The dancers, acrobats, magician and trapeze lady were very good. The cruise director Nicholas had a very strong Italian accent and was difficult to understand when speaking English. Everything was announced in English, German, Italian, French and Spanish which was very annoying. There were few announcements about where we were or what was happening, this would have been particularly useful while in the Suez Canal. On leaving some ports they played excruciatingly loud music which nearly deafened anyone sitting near a loudspeaker. The ship was mainly good but the service let them down, especially in the restaurants as they didn’t seem able to cope even on sea days when they must have known they would be busier. We ordered poached eggs for breakfast one day and after waiting for 15 minutes they came stone cold. Another day we went to the restaurant for lunch and were seated quickly. We then waited nearly 15 minutes before having to ask a supervisor for a menu and then again had to wait for a long time to have our order taken and then to order drinks. It was really awful. The service at dinner was mostly very slow, not the waiters’ fault I think but more the kitchen’s. Some meals were not as described and several meals were returned as inedible. There was very little in the way of vegetables at any meal in the restaurant. They did not cater well for vegetarians and not at all for anyone who needed a gluten free diet. Staff in the self-service buffet areas would wipe many tables with the same cloth which was never rinsed and they rarely used a disinfectant spray. They were always running out of English teabags, surprising as there were 800 odd English-speaking people on board. We failed to find one single salt cellar on the whole ship that wasn't damp. The laundry service was not very good. A fellow passenger sent some items down for washing and they came back crumpled and un-ironed – how were they supposed to iron them themselves? As I said previously, it is unlikely for us to go on a cruise with MSC in future if this is an example of their ships. Read Less
Sail Date March 2019
we choose this cruise for the price the length and the itineries we had the most awful experience this cruise and would never like to go on the Lyrica again even if you were giving cruises away the food was disgusting it was always cold ... Read More
we choose this cruise for the price the length and the itineries we had the most awful experience this cruise and would never like to go on the Lyrica again even if you were giving cruises away the food was disgusting it was always cold tasteless it was so noisy you could not here yourselves think and you could not escape it either it was noisy all over the ship why do you think you have to make so much noise to enjoy yourself because you really don't some staff just went through doors and let them bang in your face so rude . no one seem to tell you anything you had to go to the reception to find things out for instance about whether there was a shuttle bus or not oh it was just awful the only thing that kept me sane was the craft sessions the instructors were a bit rubbish and didn't speak English but we got through sort of I could go on for ever but if you fancy a cruise please do not go on the lirica its awful awful awful showers not big enough if you are Italian or german you might be ok Read Less
Sail Date March 2019
MSC Lirica March 2019 from Dubai to Venice. This was one of our best trips, both the itinerary and especially the staff made this happen. Past similar cruises have felt dull on board, still fun but something missing. The Lirica felt ... Read More
MSC Lirica March 2019 from Dubai to Venice. This was one of our best trips, both the itinerary and especially the staff made this happen. Past similar cruises have felt dull on board, still fun but something missing. The Lirica felt more welcoming, the staff definitely made this happen and made a real point to sit down and get to know us, seating areas allowed you to interact with other guests, and the smaller ship size was easy to meet up with others - we left the ship with some great new lifelong friends. I would definitely travel on this ship again. The ship is older, lots of brass and glass décor, however it was a pleasant atmosphere. Food I felt was good, much better than other larger MSC cruises we have been on. 21 days and no repetition, that's not easy to do. Dining rooms had breakfast/lunch menus and also a buffet to pick off of (separate from the main buffet). A few inconsistencies with quality of the beef in the meals, a few bad drinks, but that is always expected. Entertainment staff was awesome, the theatre shows themselves were ok and well done, but I really enjoyed the adhoc performances and the random general silliness and fun much more. We and others had some initial issues with packages and cruise cards, some cancelled excursions, a bit of rerouting and change of ports - this was all handled professionally and quickly by the staff. Read Less
Sail Date March 2019
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was ... Read More
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was smooth. We were allocated a time to embark( 6 pm) which we did. The suitcases didn't arrived till midnight which was a pain. Our cabin was an inner cabin on Bella. Good bed but they were fold up bunk beds close to the sides of the main bed and I had hit my head a few times on that. We did a back to back cruise, so after the 20 days , there was a 4 day cruise and we were given an other cabin just 3 door further up the corridor, that room was bigger and had no fold up beds above the sides. The ship itself I think is beautiful, a nice size, not too big. We had booked all excursions beforehand online with the MSC excursions. This way it was cheaper but also safer to be with an MSC excursion. We loved it and learned so much. The food at the buffet was always plenty and the only thing I didn't like was the masses of people trying to get in and get a table was a nightmare, but once you found a table you need to leave a coat over your chair or it would be gone again. I once was on my own, had got myself a coffee and something else, and I just went to get something else, a quick hot chocolate from the machine and when I came back all the other stuff was taken away by staff, I hadn't even started drinking it, but I had not left my coat on the chair. We always had dinner at Hippocampus restaurant downstairs. The meals were very nice and good portions, not too big and not too small. 3 course meal and you were full. We loved our staff there, Christian from Honduras, and Alex from Kiev. I am concerned , though, that the staff is being overworked and underpaid. They were often very tired. They seem to get only 4 hours of sleep at night and maybe a couple of hours during the day. That's not much rest. Our cabin steward was Argus from Indonesia, a was very friendly and loyal and did his work really well. Always smiling and always asking how we were. We travelled with an other couple, friends from our hometown. I would definitely go again but not take that back to back cruise with the 4 extra days( we did it because it had an excursion to San Marino) but the people were completely different folks. Mainly Europeans that brought their whole family, kids, babies and strollers. They would very loud and often rude, pushing their way to the front of a queue like with the buffet on deck 11, it was a nightmare to try and eat there. I because sick and tired of the throngs of people. During the 20 days sailing from Dubai to Venice, we had a nice mix, quite a few Aussies, UK people, 20 NZ-ders, and some French and Italians and a lot of Germans and a handful of Dutch. It looked more like a cruise designed for your average income type people, definitely not upper class. But to us that was ok, it was a fantastic cruise and you get what you pay for. The critics I have heard review this ship are expecting a highest standard like silverline cruises for the price of a " backpackers" type cruise to put it this way, which is unfair. I think MSC Lirica is fine as long as you know if it was cheap, don't expect too much, but for us it was enough, and fine we saw a good chunk of the world. The shows were great, we went most nights. The other musicians also very good. We didn't buy a drinks package but just went and bought drinks as we had dinner. The laundry personal service for your own laundry is quite outrages expensive. It was 30 euro for a bag with 20 items, if it wasn't 20 items you got it back dirty again, so it HAD TO BE 20 items. Then it would be washed and folded the next day. Why don't they have a laundrette service where you can put in your clothes in a washing machine? My answer is: It is a cheap cruise and they have to make money somehow. Also half of the passengers all got sick with a very bad cough, that was after we had gone through the Suez Canal and came out in the freezing wind of the Mediterranean. A doctors visit on the ship will put you back 100 euros. Luckily my own doctor had give me my own anti biotics and so I was ok. But I had to visit the ship doctor for a skin condition, that was 100 euros. But the doctor was very good. All in all, I would do this again( not the back to back 4 day cruise ) and maybe go on a different route. Read Less
Sail Date March 2019
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was ... Read More
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was smooth. We were allocated a time to embark( 6 pm) which we did. The suitcases didn't arrived till midnight which was a pain. Our cabin was an inner cabin on Bella. Good bed but they were fold up bunk beds close to the sides of the main bed and I had hit my head a few times on that. We did a back to back cruise, so after the 20 days , there was a 4 day cruise and we were given an other cabin just 3 door further up the corridor, that room was bigger and had no fold up beds above the sides. The ship itself I think is beautiful, a nice size, not too big. We had booked all excursions beforehand online with the MSC excursions. This way it was cheaper but also safer to be with an MSC excursion. We loved it and learned so much. The food at the buffet was always plenty and the only thing I didn't like was the masses of people trying to get in and get a table was a nightmare, but once you found a table you need to leave a coat over your chair or it would be gone again. I once was on my own, had got myself a coffee and something else, and I just went to get something else, a quick hot chocolate from the machine and when I came back all the other stuff was taken away by staff, I hadn't even started drinking it, but I had not left my coat on the chair. We always had dinner at Hippocampus restaurant downstairs. The meals were very nice and good portions, not too big and not too small. 3 course meal and you were full. We loved our staff there, Christian from Honduras, and Alex from Kiev. I am concerned , though, that the staff is being overworked and underpaid. They were often very tired. They seem to get only 4 hours of sleep at night and maybe a couple of hours during the day. That's not much rest. Our cabin steward was Argus from Indonesia, a was very friendly and loyal and did his work really well. Always smiling and always asking how we were. We travelled with an other couple, friends from our hometown. I would definitely go again but not take that back to back cruise with the 4 extra days( we did it because it had an excursion to San Marino) but the people were completely different folks. Mainly Europeans that brought their whole family, kids, babies and strollers. They would very loud and often rude, pushing their way to the front of a queue like with the buffet on deck 11, it was a nightmare to try and eat there. I because sick and tired of the throngs of people. During the 20 days sailing from Dubai to Venice, we had a nice mix, quite a few Aussies, UK people, 20 NZ-ders, and some French and Italians and a lot of Germans and a handful of Dutch. It looked more like a cruise designed for your average income type people, definitely not upper class. But to us that was ok, it was a fantastic cruise and you get what you pay for. The critics I have heard review this ship are expecting a highest standard like silverline cruises for the price of a " backpackers" type cruise to put it this way, which is unfair. I think MSC Lirica is fine as long as you know it was affordable, don't expect too much, but for us it was enough, and we saw a good chunk of the world. The shows were great, we went most nights. The other musicians also very good. We didn't buy a drinks package but just went and bought drinks as we had dinner. The laundry personal service for your own laundry is quite outrages expensive. It was 30 euro for a bag with 20 items, if it wasn't 20 items you got it back dirty again, so it HAD TO BE 20 items. Then it would be washed and folded the next day. Why don't they have a laundrette service where you can put in your clothes in a washing machine? My answer is: It is a cheap cruise and they have to make money somehow. A doctors visit on the ship will put you back 100 euros. I had to visit the ship doctor for a skin condition, that was 100 euros. But the doctor was very good. All in all, I would do this again( not the back to back 4 day cruise ) and maybe go on a different route. Cabin and crew were all very friendly and helpful and eager to please. Read Less
Sail Date March 2019
I chose this cruise for the itinerary. It went to places I have never been before. Have travelled on other cruise lines, but this was the worst ever. Seating in the restaurant was tables for 4 all in a long line, like a cheap cafe. We ... Read More
I chose this cruise for the itinerary. It went to places I have never been before. Have travelled on other cruise lines, but this was the worst ever. Seating in the restaurant was tables for 4 all in a long line, like a cheap cafe. We soon learned not to order beef as it was always tough. Most of the food was really unappetising, & obviously leftovers used. The classic example of this was leek & potato soup which contained mussels. There were large smoking areas which meant the whole ship smelled of cigarettes. If you went to an empty bar & ordered a drink, you always waited 10 mins for it to arrive. I had a balcony cabin & one evening the wind was whistling so loudly through the gap round the door, it would have been impossible to sleep. I mentioned this to the Cabin Steward who had obviously dealt with the problem before, he kindly stuffed towels into the gap. Games round the pool were suitable for young children, eg bouncing a ping pong ball into a cup, or flicking a playing card into a glass. The pools were always too cold to use, 70 degrees F. Read Less
Sail Date March 2019
We choose this ship for the iternary but it was awful. The food was really bad, the dining room was like a cafe and none of the food was very hot. We had a balcony room which was much smaller than other cruise lines and there was a fault ... Read More
We choose this ship for the iternary but it was awful. The food was really bad, the dining room was like a cafe and none of the food was very hot. We had a balcony room which was much smaller than other cruise lines and there was a fault with all balcony doors on our side of the ship (port) they wouldn't open. The steward showed us how you had to bash the top of the door before it would release. The general areas the air con was very cold and you couldnt sit anywhere without a cardigan or jumper. Lots of people were going down with colds and chest infections. My husband got pneumonia and spent the night in the hospital on board ship and the next day the doctor said he would like us to go to the local hospital for a chest x-ray and blood tests which we did. We were met at the hospital by the port agent who said that MSC would not let my husband back onboard, the x-ray etc was just a ruse to get him off the ship. The port agent found me a hotel near the hospital which was nothing less than a DSS hotel. The landlady showed me how to put a chair under my door for safety. When I went back to the ship to collect our luggage I had to see the guest services manager. She said that I had to sign a form saying we were getting off the ship voluntarily. I said this was not the case, she said that I had to sign the form otherwise they couldn't release our passports in other words blackmail. When I got back to our room to pack the mini bar was already locked and i found on the cabin bill I had been charged for drinks, I said that this wasn't the case as we had all inclusive drinks package. The guest services manager said that we would have to pay the bill. I was also stopped at the gangplank as they had to make sure that I didn't owe money this was done in front of about 20 people. The port agent never contacted me I had to contact them, I was in a country where I didn't speak English, husband in hospital and could only speak to insurance company on a mobile for 12 days. As far as the port agents know I am still in Corfu. Don't rely on port agents being any help. Read Less
Sail Date March 2019
Chose this cruise to help us unwind from a very stressful nine months due to illness,what a mistake that was ,certainly not due to weight gain as the food on offer was diabolical I had porridge every day as couldn't eat fry up over ... Read More
Chose this cruise to help us unwind from a very stressful nine months due to illness,what a mistake that was ,certainly not due to weight gain as the food on offer was diabolical I had porridge every day as couldn't eat fry up over cooked streaky bacon broccoli or cauliflower with beans eggs and various sausage tastes'Toast brick hard and cold, Entertainment not to our taste most nights and felt sorry for the poor ventriloquist who had to speak and answer in several different languages so fell flat " The ship itself was lovely spotless and brilliant friendly staff if you took the time to talk to them.But nothing to do onboard unless you wanted to learn to dance on the pool deck. Would not recommend to friends mainly due to food choices Lhama stew and Leek and potato soup with mussels and clams ,I pt on just over 3 lbs in the three weeks and I'm sure it was the last two days when we ate onshore to make sure we were full . Read Less
Sail Date March 2019
We are from the UK, in our 50's and have done over 50 cruises. We usually go with Royal Caribbean, Celebrity, Princess, Cunard. A few with P&O. However we had never tried MSC and so decided to do this. Biggest mistake I have made ... Read More
We are from the UK, in our 50's and have done over 50 cruises. We usually go with Royal Caribbean, Celebrity, Princess, Cunard. A few with P&O. However we had never tried MSC and so decided to do this. Biggest mistake I have made in my life. To anyone who like us are thinking of doing an MSC cruise - don't !. To those who are planning to return, based on our experience I can only wonder why. I only hope that people who have only cruised once on MSC don't think that all cruises are like that. So what was the problem. Well first off we noticed a smell coming from the drains in our stateroom bathroom. Without going into too much detail, you can imagine what the smell was like. We reported it, nothing happened. A few days later we asked guest services if anything had been done. The reply was a blank stare and a comment along the lines of " I think it may have been fixed ". When we said the smell was still there, we still got the blank stare. We asked to be moved to another room. They said no, that wasn't possible. I asked if someone could come to my room and smell it for themselves. No one did. To keep a long story short, the bathroom stank for the whole cruise. No one contacted us to see if it had been fixed. I just don't believe they did anything. That episode alone put me off MSC for life. Entertainment on the ship was woeful. On the night they had shows, it was either listening to Italian classical music or the production shows which had a few so called singers screaming along to backing tapes. I would say it was like Butlins but that would be an insult to Butlins Activities were either dance lessons or Tai Chi classes. We enjoy trivia. However they only did one progressive trivia over 4 sea days with 12 questions each day. That was it. Simply not enough. I was lucky I had a number of books to read otherwise I would have been bored to death. Food in the main dining room arrived late and cold. Complaints were met with a shrug of the shoulder. Also, drinking water in the main restaurant was chargeable, something I found hard to believe. Food in the buffet was practically the same choice every night and was on some occasions, inedible. I witnessed on passenger holding a plate of food up to a chef and asking him if he would dare eat it. Guest service staff were rude and appeared totally disinterested. Any time we walked past, people were complaining about something or other. The swimming pool was too cold and so most people just didn't use it We didn't stop at two ports due to adverse weather . Whilst I understand this does happen, most other cruise lines reimburse the port fees that they no longer incurred. Not this cruise line At the ports we did stop at, MSC provided buses into town costing 9 Euros per person. They failed to mention local bus prices leaving from the exact same spot only cost a sixth of that. Drinks , specialty coffees and ice cream were way overpriced. Anywhere you walked on the ship you were being hassled by shop assistants, spa girls, casino staff to purchase stuff. Very annoying ! In summary, this was a total nightmare. Holidays are meant to be stress free but this was a totally stressful experience. After only a few days I wished I was back home. That's simply not good enough Read Less
Sail Date March 2019
This cruise had a brilliant itinerery but was let down by both food and entertainment on the ship. The food was of not very good quality in either restaurant or in buffet. If you liked fish you would be ok as it was cooked in just about ... Read More
This cruise had a brilliant itinerery but was let down by both food and entertainment on the ship. The food was of not very good quality in either restaurant or in buffet. If you liked fish you would be ok as it was cooked in just about every way you could think of and ways you have'nt heard of. It didn't even look like fish as most of time either in oil, batter or mixed in something. Salads were couscous based and same salami cheese and lettuce every day. On a good note soups were alright up until last day when we got potato and leek soup with clams and mussels. Never heard of this before. Pizza, fries and gravy saved the day most of the time. Sweets were the best it was only hot food that no one could seem to cook properly. The crew as you would expect were brilliant and we made friends and would banter with them on daily basis. Cabins were ample for what you need storage, furnishings and bed, that was very comfy. The lady that looked after our room was great and looked after us daily. The ship is very nice, clean and very easy to get round but entertainment was not best. Pianos, opera singers ok if you like that sort of thing. Alison the lady doing port info was very good.The shows because of about 8 different languages very limited what they could do on stage. The variety shows were ok but mostly opera and classical on in theatre at night. We used msc trips twice and both were very well organised and worth money but the ship seems to be a bit disorganized. Getting off ship was a nightmare. Would we go again. NO Read Less
Sail Date March 2019
We read the negative reviews prior to booking. I really don't take much notice of them. How wrong we were. We booked because of the itinerary, lots of places we wanted to visit.Not much to add to many other negative reviews. The ... Read More
We read the negative reviews prior to booking. I really don't take much notice of them. How wrong we were. We booked because of the itinerary, lots of places we wanted to visit.Not much to add to many other negative reviews. The overall on board experience was dreadful. Frustrating to miss 2 of our desired ports Sir bani yas & Piraeus (Athens). Of course MSC did not refund port charges even though they substituted a port for the 2 missed..We travelled as a group of 3 couples. Have to agree with others about food, endless announcements in 6 languages. Staff seemed disengaged except for bar staff & coffee shop. Positives..... Embarkation exceptional. MSC gives you status match which was good. Loved the music played when we left ports. Coffee (if you had the beverage package or paid for it) was great. Guest relations desk well manned 24 hrs a day. WOW that's not much. Negatives to add.... Guest relations desk apart from about 2 people who were brilliant, the rest seemed clueless. We were charged for drinks which should have been included in our beverage package. We had signed for 0 charge but they still charged us. Luckily we had the receipt. When we went to challenge this we were told it was our mistake. Eventually resolved but took a lot of discussion. Poor drainage in bathroom shower, eventually resolved. Daily program often not delivered to our cabin until 10pm or 11pm. European travellers were farewelled by the captain with a handshake while the non-Europeans exited through a different area in Venice. No water in dining rooms.....they want you to buy water!!! B2B in Venice....couldn't get off the ship for hours, no communication, huge levels of frustration from all of us. My list goes on but that's enough to add. We have an excellent Travel Manager who organised for us to meet with the local MSC state manager which we did. She seemed horrified about our experience & will give MSC our feedback. Still waiting. MSC has a good product will airfares & hotels bundled. Their itineraries are amazing. I think their bigger ships would be totally different from the small ships. MSC would need to come back to us with very good compensation for us to travel with them again. Read Less
Sail Date March 2019
We chose the cruise for the itinerary, particularly the Suez transit, and the fact nearly all ports were firsts for us, as was MSC. The ship was very clean and extremely smooth, cabins adequate though shower curtain in bathroom was ... Read More
We chose the cruise for the itinerary, particularly the Suez transit, and the fact nearly all ports were firsts for us, as was MSC. The ship was very clean and extremely smooth, cabins adequate though shower curtain in bathroom was extremely annoying as it sticks to you due to the tiny area! Had two days to explore Dubai before boarding then overnight on board too so crammed in lots of sights, nice to be berthed close to the old Creek, very interesting with the boats busting up and down. Embarkation was smooth and was nice to be moved straight to Black tier due to our status on Royal Caribbean, gaining us some nice benefits including a four course lunch with wine, bottle of fizz in cabin and chocolate covered strawberries to name a few! Surprised to find that fellow passengers who had cruised with them many times got no rewards however, wouldn’t inspire my loyalty! Sadly missed Sir Bani Yas due to weather but Muscat was beautiful, the Grand Mosque was one of the highlights of the trip, luckily we arrived very early when it was quiet. Exciting five days at sea with security guards patrolling due to piracy threat and then into Eilat, the only slightly disappointing port, snorkelling not as good as expected. Petra was fabulous, took the ship trip which we thought was very good value and the lunch was superb. The walk in and out was hard but rewarding and far more to see than expected, we got a good overview in the time we had and scenery was beautiful on the journey too. Suez transit did not disappoint, watched from start, at sunrise, to finish. Wonderful experience and one to tick off the bucket list. Once we were in the Med it was like a second cruise, weather cooler and off every day so a busy last week. We missed Athens due to the weather but I personally preferred the alternative of Corfu, Kotor was amazing and we completed the climb up to the monastery at midday which nearly killed us. Split was interesting, yes they have their own currency but so do we, wasn’t a problem. Concluded the trip with two days in Venice which was lovely, covered most of the city with a 48 hour bus and vaparetto pass, very impressive public transport. The two days in hotels were just right, all done as a package from Cruise 1st. The food.....uninspiring, bland and unimaginative. If, as we were told, the executive chef is Italian then he should be ashamed of himself, never saw a leaf of basil once! I would at least expect my dining room meal to be better than I could cook myself and 60% of the time it wasn’t. As for not providing jugs of water on the dining table I have never heard of such a stupid rule, we just took a bottle of water in every evening but a great way to alienate your customers. The pastries, cakes and puddings were very nice but in general service wasn’t great in the restaurant or buffet. Pizza was excellent but only four types over 20 days... Evening shows with dancers were brilliant, as were musicians round the ship though opera singers a bit screechy. Other entertainment was childish, hysterical and noisy, must be an Italian thing. Very little trivia and the constant six language announcements make you lose the will to live after a while. It was nice to have such a wide variety of nationalities on board though. Onboard speaker Alison Hypher was exceptional, just what you need on a cruise with such a varied itinerary. She struck the perfect balance between historical fact and useful information, could not recommend her highly enough. The coffee shop was nice, reasonably priced with friendly staff, and I did like the outdoor area at the back of the buffet to sit and eat. I got the impression that service in general is take it or leave it, senior staff tend to avoid eye contact rather than say hello and was surprised to see staff smoking or drinking in public areas. Did not like the smoking in the pub which permeates far beyond. For the price we paid this was a fantastic adventure but I feel MSC could improve vastly in the areas mentioned. Read Less
Sail Date March 2019
Because we want the reviews and feedback below to reach the right staff, we start with the address of the highest in rank! Review: We wanted to cruise to India Not a tour in a group but an individual tour, so we could go our own ... Read More
Because we want the reviews and feedback below to reach the right staff, we start with the address of the highest in rank! Review: We wanted to cruise to India Not a tour in a group but an individual tour, so we could go our own way. And afterwards we could enter our clean cabin. We have booked our excursions in the Netherlands at info@fstravel.nl, which was perfectly arranged to perfection. Our thanks go to all the staff who do their very best to make it perfect for you as a guest, super hospitable and you are really central as a guest nothing is too much! The dinner in restaurant LIppocanpo was worth a Michellen star! Delicious. Our hosts Gusti Wiiaya and ASSORI are top in our experience! We give these men a big 10! This cruise has been put under quite unreasonable pressure by a number of fellow guests, but nothing was too much for them ... a big compliment! Of course we also want to thank our stuart Farizi Andi from Housekeeping services for all the work that Andi has done for us, Andi is ready for you day and night and our Cabin was clean and clean Andi ThanXX also a big 10 for Andi We also want to thank Helda Sinaga and Richar Saldon of the Coffee Corner (Bar Services) for their hospitality at the Coffee Corner, always a smile and friendly. Nothing too much !!! Also a big 10 for Helda and Richar! If I were the manager of the MSC Lirica I would immediately extend all of the above people to their contract !!!! Our thanks also go to Valentina Caiazzo Guest Relationship Manager for the delicious drink and snack !!! Valentina also a big 10 !! If these people above were in our immediate area hence our big thanks. Thanks in part to the staff, our Cruise has become unforgettable and a dream has come true. !!!!! We do expect a response by e-mail from the management of MSC Lirica to be sure that our sincere compliments have ended up with the right staff !!! Greetings ❤️❤️❤️ Read Less
Sail Date March 2019
I chose this cruise because it had an itinerary that appealed to me.I have been on at least 15 cruises and I can honestly say that this particular cruise was one of the better cruises that I have been on. The food was much better overall ... Read More
I chose this cruise because it had an itinerary that appealed to me.I have been on at least 15 cruises and I can honestly say that this particular cruise was one of the better cruises that I have been on. The food was much better overall than any other cruise that i have been on. The facilities and variety of bars and lounges to choose from was also much better as compared to other cruises. The itinerary was particularly of interest to me because I have been to India before and it gave me the opportunity to revisit some of the places that I had been to before.It also gave me the opportunity to visit Oman and Dubai - places that I have never visited before. I would have no hesitation to recommend this cruise to friends and relatives. It is a cruise that I would gladly repeat if I have the opportunity again anytime in the future. Read Less
Sail Date March 2019
You’re not just paying for a trip,you’re paying for an experience and a lifetime of memories... I had the worst small room(7144)too small...can’t even move around..food was very bad...it’s like you’re eating at a convalescent ... Read More
You’re not just paying for a trip,you’re paying for an experience and a lifetime of memories... I had the worst small room(7144)too small...can’t even move around..food was very bad...it’s like you’re eating at a convalescent hospital (buffet)they need to create more varieties of food,if you take other cruise lines they have so much different variety of food to offer .. pizza n burgers were outside very cold,please provide warm n good food ....casino stuff was very friendly but they never offered any champagne or wine...they weren’t too pleasing ...entertainment was good...friendly waitress n staff...housing keeping was excellent ...excursion staff was very friendly helpful specially the guy who worked there...excellent service.......very friendly service in pharmacy shop...inside the ship (Lirica) it didn’t have much to do...less entertainment or activities to participate in..over all..all the staff was very friendly helpful..Dubai was very beautiful..for shopping I loved Qatar Doha..very reasonable prices..great for gold shopping Read Less
Sail Date February 2019
I chose this cruise for the ports visited and I was not disappointed. The ship was clean and staff willing to please. The cabin steward was awesome. Bella Experience did not provide a robe and there is a delivery charge for ... Read More
I chose this cruise for the ports visited and I was not disappointed. The ship was clean and staff willing to please. The cabin steward was awesome. Bella Experience did not provide a robe and there is a delivery charge for breakfast in your room. These items were provided free when I sailed last year with Holland America in the cheapest accommodation. The entertainment was very good. Breakfast was always good but the food was not up to par for a cruise ship. For example: At the buffet - turkey served at the hot station was not a roasted bird but a turkey roll and ham was just this side of spam. Cheesecake ordered in the dining room. Mouse was delivered. If you wanted water with your dinner - you had to buy it. Now all this is not an enormous problem as I always found something to eat but I had some concerning issues re cleanliness in the dining room. -Companions appetizer plate removed leaving a black ring on the tablecloth -My desert plate removed leaving plate size blob of someone else's desert on the tablecloth -Red stain on tablecloth at first sitting -During down time a waiter at his station would stand with hands clasped over the zipper area of his pants and then rummage for silverware or carry plates. He was the only one I observed doing this consistently but in the end decided that I may be safer eating at the buffet. Unless this was the only cruise line plying ports of call I wished to visit, I will not sail with MSC again. Read Less
Sail Date February 2019
MSC Lirica Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 3.0 3.0
Entertainment 4.0 3.4
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.3
Family 3.0 3.3
Shore Excursion 3.0 3.2
Enrichment 3.0 2.8
Service 4.0 3.5
Value For Money 4.0 3.4
Rates 3.0 3.8

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