1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Lirica Review
  5. MSC Lirica Cruise Reviews

264 MSC Cruises MSC Lirica Cruise Reviews

We chose the cruise as we were celebrating our birthday. The embarkation process went seamlessly; we were shepherded from airport to ship with no problems. There was some waiting for our rooms to become available once on the ship, however, ... Read More
We chose the cruise as we were celebrating our birthday. The embarkation process went seamlessly; we were shepherded from airport to ship with no problems. There was some waiting for our rooms to become available once on the ship, however, we were roomed before the advertised at 2 pm. Suitcases also arrived in good time. We were kept well-informed re. activities and entertainment onboard through daily newsletters. Many of these, was not to our liking, but that didn't take away from the efforts being made to keep a diverse group of people entertained. I was impressed by the entertainment team's energy throughout the cruise. They made a real effort to put a smile on people's faces. There was a choice of dining style, formal and informal. Must say that I was disappointed to find passengers disregarding the dress code. There were people in hoodies and casual shorts when the night called for more formal attire; this I felt was worn out of a sense of arrogance for the dress code and those who had "made the effort". Hats off to the staff in the formal dining area, they kept their composure in the face of some cringe-worthy attitudes from dinners; e.g complaining about the quality of wine/food. it's my guess that this was just posturing meant to impress onlookers as to their sophistication and expensive taste - it had the opposite effect. The reception staff was super helpful. Even when I was being particularly dim about my wifi login I found them patient and courteous. As to be expected there was a certain amount of onboard sales, we were able to purchase some beet headphones for less than half price tax-free. The nightly theatre shows were a mix, some did not appeal to us but again I did appreciate the effort put into productions especially The Alchemist. The one disappointment for me was the general rudeness of some of the passengers. This happened too often to be a coincidence. In our experience, it was mainly the older Italian passengers who ignored you pushed pass in the corridors and spoke at the top of their voices with no regard for others around them. With regards to the excursions, we used a mixture of the hop on hop off bus and found a brilliant taxi guide in Doha that allowed us to experience memories we will treasure. We would travel with MSC again, next time we would be better prepared for the cruise bores Read Less
Sail Date January 2020
There was a suggestion to buy this [articular cruise and I liked the list of cities to visit, so I bought it. In overall, I enjoyed the cruise! There was a pleasant surprise - I got a cabin with a window! Cabin was always clean; it was ... Read More
There was a suggestion to buy this [articular cruise and I liked the list of cities to visit, so I bought it. In overall, I enjoyed the cruise! There was a pleasant surprise - I got a cabin with a window! Cabin was always clean; it was tidied up twice a day. I read some complains about embarkation and disembarkation. My experience was different. Logistics was very good. We embarked with no problem (and disembarked), were provided with kind recommendations and attendance. Suitcases were taken directly to the cabin. Cabin was prepared earlier than expected. Yes, it is not big, but enough to have a rest and sleep at night. Even pillows were of different types (soft and "hard") to satisfy different habits. Every day there was a detailed program in English and Russian (may be in other languages too, do not now). All anouncement were in different languages as a sign of respect to passeners from different countries... Every day shows were good and very good (according to taste?). A lot of dancers, some singers and acrobats. Costumes are very bright and attractive. There were two shows a day, which was very convenient as there were two seating (dinner) at 6.30 and I guess at 9 PM. Selection of food was excellent, contained various cheese, sausages, eggs cooked in different ways, bacon, fruits, etc. Coffee and tea – as much as you wish for breakfast. I like fish and seafood and I got it: in the morning and in the evening!! Service (we mainly eat in La Bussola) was very good and pleasant; the atmosphere in La Bussola restaurant was intimate and sophisticated, the service attentive and discreet. Logistics was also excellent. The second place we had snack is on deck 11. There is an open veranda (do not remember the name- sorry for that). More democratic and people felt very relaxed over there. Those, who like desserts – it was just fantastic on the ship! You can have meal and/or snack almost the whole day…. Alcohol, beverages, cocktails. It is very expensive on board. The packages provided were unacceptable for us. “All inclusive” is 29 euro per day and you have to buy it for 11 days, full stop. Other options (beverages) were not exciting either. As for water, coffee and tea you had to pay for it during lunch and dinner. Another option – to go to deck 11 after meal. Public areas were immaculate clean. Pleasant atmosphere. Dimmed light, music…. I enjoyed it. Countries we visited: UAE, Oman, and Qatar. Excursions are quite expensive. Round 70 euro/ person – a city tour. We have taken it only in Abu Dhabi. Not really exciting. However, in Emirates and Qatar there was a choice – to go sightseeing by yourself by taxi, which is also expensive. In Qatar there were free shuttle busses to take passengers from the port to the city. Excellent idea! I Oman I felt very frustrated as we were charged 5 euro per person to get to the centre of the city, round 7-8 min drive. The bus did not even stop at the castle, which is the only one attraction in the capital (apart from the sea)! I considered it to be waist of 10 euro and time. Must be said about security. Well done. Every time you leave and return to the ship you have to go through security and that is makes you feel safe. Security officers were always polite and helpful if you had a question. Entry and exits are marked with red tape, no way to lose yourself….Moreover, every time you leave the ship a special card is given to you with tel numbers. I believe it is a good approach. Read Less
Sail Date January 2020
Like many other reviewers, we choose this cruise based on the itinerary. We were able to get a very good price on the cruise, which is good, because paying full price would not be worth it. The Good- Our state room (a balcony on the ... Read More
Like many other reviewers, we choose this cruise based on the itinerary. We were able to get a very good price on the cruise, which is good, because paying full price would not be worth it. The Good- Our state room (a balcony on the 12th floor) was extremely spacious. Most of the cruise staff were incredibly friendly and helpful. The embarkation process was the quickest I've ever experienced, and took maybe 15 minutes. The Okay - The ship itself is just okay. It is a smaller boat, which provides little for onboard activities. The miniature golf course was really, really sad looking. The pools were adequate and the kids enjoyed the kiddie pool. The casino was the smallest I've seen on a cruise ship. If you have a good book, you'll be able to entertain yourself. The layout design of the ship is pretty horrendous though. In most of the public areas, especially the buffet, the design is very poor, which leads to bottlenecks. The excursions were just okay; most of this has more to do with the ports of call than the cruise line. The Blah - The clientele was predominately Italian and Russians, so smoking is everywhere on the top deck and in the pub. Also, there is little knowledge or respect of lines or personal space. The onboard entertainment (shows and musicians) was okay to painfully bad. Jako, an instrumental performer, was great, but unfortunately he only played in the smoking section of the pub. The Awful - The food was just as bad as most people have written. This is the first cruise I've been on that I've lost weight.The best thing on the boat was the french fries. The dinning room food was, at best, reminiscent of my grandmother's nursing home, and, at worst, inedible. The breakfast was the same every day. The pizza bar offered a special "charcoal pizza," which I'm assuming was accidentally burnt to hell and made a special. The worst thing was the seafood. The lobster, which they served in multiple varieties over the duration of the cruise, was inedible. The prawns smelled like they had been in the open for days - I couldn't even bring myself to eat them. There is only one specialty restaurant on the ship, a sushi restaurant. Based on our experience with the other seafood on board, we didn't eat at the restaurant. Overall, it was an okay cruise. We had a great time as a family and saw the ports of call that we wanted to. Read Less
Sail Date December 2019
This cruise was a retirement present to myself. After an awesome 6 days Rome/Venice stay, downer came with the horrible MSC Lirica experience. From the awful, unwelcoming embarking to disembarking this cruise line administration was ... Read More
This cruise was a retirement present to myself. After an awesome 6 days Rome/Venice stay, downer came with the horrible MSC Lirica experience. From the awful, unwelcoming embarking to disembarking this cruise line administration was nothing but a heartache. No proper accommodations were made for unexpected port change: had to maneuver long lines, ordered from room to room before being hoarded on two hours bus ride without even the courtesy of a glass of water. More chaos continued at the Trieste Port. Luggage subsequently misplaced. Eventually located late night after personally making multiple trips/inquiries. Basically, co-passengers and port itinerary were awesome. Food: same old same ole. I was too happy to purchase flavourful meals onshore by week two. Entrainment: elementary. No effort really put into it. My room sometimes smelled like sewer which made me nauseous. To my objection, chemical was used to correct the situation. Hard-working floors staff/stewards awesome, however, getting response from the front desk staff was HORRIBLE; don’t waste your precious time and energy to to take anything to their attention. Administration took NO RESPONSIBILITY/ACCOUNTABLE for anything. They all parroted a million different suggestions accompanied with rude sarcastic flavour with the result always the same in the end; you must be doing something wrong. Get this, I was blocked/denied getting bottle water during dining because they had the nerve to withdraw 200€ service charge from my on-board account with 12 days left to go on my trip because, I assumed they thought my account would run out before they got/grabbed their tip. SHAMEFUL AND HURTFUL INDEED After spending your hard earned money, once MSC gets it, you are chopped liver thereafter. PITY☹️☹️☹️ Read Less
Sail Date November 2019
We chose this 20 night cruise from Venice to Dubai because of the itinerary-- we had always wanted to go to Venice, and seeing Petra has long been on our bucket list. We booked two balcony rooms through where we were told that if we saw ... Read More
We chose this 20 night cruise from Venice to Dubai because of the itinerary-- we had always wanted to go to Venice, and seeing Petra has long been on our bucket list. We booked two balcony rooms through where we were told that if we saw the cruise at a lower price at any time more than 90 days before our cruise, they would match the price. At approx. 93 days out I found the same cruise at a much lower price but more importantly the suite price was now lower than the balcony price we had paid and included the alcohol package, a spa package and a few other perks. One call and we not only were upgraded to the suite category, we received a substantial refund. We arrived in Venice Nov. 15 to find that there were very few tourists because of all the news about the flooding. Although there were a few puddles around and there were remains of damage done to hotels right on the canals, we did not encounter any problems due to excess water. Instead, we had a wonderful time exploring this amazing city with fabulous shops and restaurants. We stayed 3 days but could have used more time. Our embarkation on to the Lirica was smooth and easy and our rooms were ready when we arrived with our cards ready for our use. We are seasoned cruisers having been on more than 10 cruises with Carnival, Norwegian and Celebrity cruise lines. This was our first with MSC and I was a bit nervous having read the reviews. We were pleasantly surprised. I think I would best describe the MSC cruise as a "no frills" cruise where all the basics were there but some of the extras were missing. If you are picky picky picky and have to have the very best of everything then MSC might not be for you. We are pretty easy going and as long as the rooms are clean and comfortable and the food and entertainment is adequate we are happy travelers. There were no fancy towel animals on the beds or chocolates on the pillows at night but the rooms were clean and comfortable. Room service was not free-- there was a minimal charge per item ordered and a small delivery charge so we did not use it. The room was somewhat worn with a few cracks in the sink etc. but every thing was fully functional and did not affect our stay at all. The food was very very good, but where you might have 5 appetizer choices and 10 entrée choices on other ships, on the MSC ship you would have 3 appetizer choices and 5 entrée choices. Having said that there was always something appealing and the food and service was excellent--no complaints from us. The price for this cruise was so reasonable that we did not expect the perfection that might come with a very expensive price tag. Where the ship did excel in our opinion was with the entertainment staff-- they were wonderful. We had 4 days on the ship with no ports and were kept busy the whole time with trivia contests, dance lessons, games etc. The shows were OK, but having a ventriloquist having to translate into 7 languages kind of lost the humor by the end. The dance and singing shows were excellent. The activities crew had so much energy-- they were up dancing with everyone, they were so friendly and they made the trip so much fun. We really enjoyed the band that played in the bar at night-- I believe they were called the Midnight Project They were sensational and had everyone either dancing or clapping to the music. We are not young but we stayed up and closed the bar listening to them several nights. I would buy an album featuring them they were that good. The activities and bars were better than any we have experienced on any other ship. Our only complaint was that all announcements had to be made in 6 different languages-- and there were lots of announcements. The shows were usually quite good-- as good as on any ship-- with a few exceptions. One night featured a ventriloquist which sounded good but when everything had to be translated into 6 different languages the jokes fell somewhat flat. It was different though The ports were for the most part excellent. We usually do not book excursions through the ship simply because we find the numbers mean you are waiting forever for the slowpokes to get back to the bus. We loved Greece-- especially Athens. I had always wanted to see the Acropolis and it was impressive. There were lots of excursion options and we were able to find one that did not require us climbing right up to the Parthenon-- instead we were provided with great photo opportunities and got to see everything we wanted to see. Going through the Suez canal was very interesting. We were somewhat delayed so ended up travelling through during the day instead of at night. It is like a whole other world beyond the canal-- it was like travelling back in time. We booked a smaller tour to Petra and it was great. Petra did not disappoint and is truly one of the great wonders of the world. We were lucky that it was not too crowded when we were there and the weather cooperated so that it was not too hot. Our guides were amazing and there were lots of opportunities to buy things in the local stores. We did take advantage of a couple of hop-on-hop off buses and they allowed us to see most of the ports at a reasonable price. The only problem we had was in Oman where the hop-on-hop off bus was booked through the ship with the promise that they would pick us up on the dock and take us back. They did pick us up, however when it began to rain heavily the driver refused to go back to the ship and dropped us off in the market (which by the way was fabulous) We then had to walk (drenched to the skin) back to the ship (about a 1/2 hour walk through water and mud) and were not impressed. We complained and got our money back. Oman was interesting as we got to watch the smugglers come in from Iran loaded with sheep and leave loaded with electronics-- all under the watchful eye of the port police. They waved at us wearing masks and carrying machine guns. It was quite the show! Dubai was sensational-- we walked for miles in the huge malls and even enjoyed a Tim Horton's coffee while watching the water show. All over Europe we had trouble finding anywhere that served cream with coffee-- only milk was available-- so we really enjoyed our "Timmy's" that tasted just like home. It was fun to look at all of the designer stores and the corresponding price tags. We did not go into the 7* hotel as you are not allowed in unless you are a registered guest or have a reservation in the restaurant. We thought we might go there for breakfast until we found out that the cost was $129 pp for brunch. It was an amazing trip-- we saw the poorest of the poor and the richest of the rich. We saw ancient monuments followed by 7 star modern hotels. We saw fabulous yachts along with masked smugglers racing in small boats We absolutely enjoyed everything. The days flew by and before we knew it we were in Dubai and the trip was over. I must admit that having read other reviews before we left, I was not expecting much of this ship but we were pleasantly surprised. I think some people are way to picky and all in all we had very few complaints and the price was certainly right. We liked MSC so much we are in the process of booking another cruise with them for next fall and are taking friends and family along with us. Read Less
Sail Date November 2019
Finally arrived home late last nite after a scary experience with MSC. first time and last time with that company. Ship is filthy. embarking is very unorganized and filled with long lines and no drinks or snacks. No one meets you and ... Read More
Finally arrived home late last nite after a scary experience with MSC. first time and last time with that company. Ship is filthy. embarking is very unorganized and filled with long lines and no drinks or snacks. No one meets you and handles your bags either. our itinerary was changed 4 times....never got to Israel- the reason we took this cruise- they subbed it for Istanbul instead....never got to Venice and docked 2 hours away from Venice and got everyone to the airport late and did not care. Ship is filthy- no had sanitizers were filled- all empty. not required either. yuk!!! buffet floor was gross and so were the tables and chairs on the entire ship. The staff are rude, and just don't care. The shows are like middle school shows- we went to one ad that was enough. No onboard activities on sea days. Food is terrible and plates and silverware is dirty. Food choices were minimal and meats were disgusting. Cabins were not cleaned and bedding was old and shower had lots of mold and water problems. do not take mac...there are many ships out there and this was the worst. i am done with that company. Read Less
Sail Date November 2019
I tend to write long reviews, so here it goes! My husband and I cruised on MSC on a 12 day itinerary RT Venice and the Mediterranean. We are seasoned cruisers, having cruised on Holland America, Carnival, Royal Caribbean, Celebrity and ... Read More
I tend to write long reviews, so here it goes! My husband and I cruised on MSC on a 12 day itinerary RT Venice and the Mediterranean. We are seasoned cruisers, having cruised on Holland America, Carnival, Royal Caribbean, Celebrity and Princess, but we had not cruised with MSC before. We chose this particular cruise because of the itinerary which included an overnight in Haifa, Israel and departure from Venice. We flew into Venice early to spend a few days before the cruise. Embarkation -- We took the vaparetto (water bus) in Venice to Piazza Roma and then took the "people mover" to the Venice Port. It was a LONG walk to the farthest pier where the Lirica was docked. If I did it again, I think I would take a taxi from Piazza Roma or take a vaparetto to a stop nearer the cruise dock. We noticed people still leaving the ship when we arrived around 12:30 pm. Turns out the ship had gotten into Venice late, so boarding was delayed. I must say that I had never seen such a chaotic boarding process. Signage was minimal, There were two security checks as well as the actual check-in with the ship personnel and then another long line once on the ship to turn in passports. (We later found out this was because of the stop in Israel, but there was no explanation at the time). There was minimal seating in the terminal and the entrance to the line to get onboard was in the midst of the seats, so you had to maneuver between people to get into the queue. There were announcements, but they were impossible to hear (and, of course, in several languages). Some simple TV monitors with instructions in several languages would have improved matters tremendously. Crew and personnel seemed harrassed and not very welcoming. We tried to ask about our cruise cards which we had never received during the check-in process, but no one seemed to know how that was handled. The first crew person we encountered out of the passport process tried to sell us a drink package and we had a definite sense of being herded to the buffet to await the announcement of the cabins being ready. Knowing that the buffet would be a nightmare of people, we decided to see if our cabin was ready -- we thought also that our cruise cards might be in the cabin. Our cabin was ready and our cards were on the bed, so that was good. We also met our room steward who was a wonderful guy! We booked an inside cabin -- it was like all inside cabins and was clean and nice. I will say that the shower was the tiniest shower I've ever seen! It was impossible to shower without the curtain clinging to one. There were dispensers with body wash and shampoo in the shower and another with hand soap by the sink. Towels were nice, the bed was pretty firm, and storage was about what one would expect for an inside room. We travel light and carried on our own bags, so we unpacked and then went up to the Lido (La Pergola). It was still terribly crowded up there. Food was decent -- we did like the much less crowded pizza station on one side nearer the pool deck and the hamburger station with hot fresh french fries on the other. The beverage stations with water and coffee (and juice at breakfast) were in the corners right by the doors going out to the open back deck -- very poor traffic pattern there and always snarled up. Beverage stations by the pizza and burgers were much easier to navigate. The lifeboat drill was one of the best managed drills I have seen. Very organized and the cruise card was scanned as you first arrived and it went quickly and smoothly. We LOVED the sailaway at sunset through the Venetian lagoon. The ship went by the most beautiful parts of Venice when the lighting was just lovely. If you go on Deck 9 to the very front of the ship, you can get out onto an outdoor deck right under the bridge. Hardly anyone knew the doors were there, so there was hardly anyone ever out there. There was also a staircase there to go to a similar area on Deck 8. The ship itself was nice -- nothing flashy, but comfortable. It did have some weird traffic patterns -- in some places, you could only go through on one side of the ship and you had to walk through the dining room. Other places, you had to go up or down a floor to go all the way through. A little confusing at first, but we got used to it. One thing I do like on the older ships are the open back decks. On many of the newer ships, these are taken up by aft balcony cabins, but on the Lirica they were all open and had lounge chairs. We spent alot of time on the back decks and also used the stairs there for quicker access to the Lido buffet area. We had early dining at 6:00 pm and a table for four with a Canadian couple. We got along very well with them and they were excellent table mates. They told us about a bar on Deck 12 on the back deck which we hadn't discovered yet. We loved this area as it had great views. I'm still puzzled why this area (it was the disco in the late evenings) was mostly underutilized. We played cards in there several evenings and it was virtually deserted despite having the best views on the ship. The bar was unattended and there was no music. I was really surprised, since the "crow's nest" areas are usually amongst the most crowded areas on the ships that I've been on. They did have a couple "private events" up there in the evenings that were closed to other guests. We poked our heads into a couple of the entertainments in the main theatre, but were underwhelmed. There were broadway production shows almost every night -- not our favorite, but we know that some like them. There were three bars with musicians and they seemed to draw some people into dancing. All in all, though, much less in the way of entertainment from other ships I have been on. The library and internet center is simply not worth mentioning. It was a sad little corner in Lord Nelson's pub -- a pub in which people could smoke. We knew that there would be much more smoking since it was a European cruise, but we've gotten pretty spoiled by not having to deal with indoor smoking. The smell in the pub was too thick to deal with. The smoking was also bad on the one side of the pool deck that allowed it. We had purchased a laundry package online before arriving in Venice -- there was no information in our room about it, so we went to the front desk to ask. They checked and told us to use the bag that our steward would give us and send out our 40 items at any time throughout the cruise. This worked out really well for us since we had packed light. The food in the dining room in the evenings was excellent. We were pleasantly surprised. The selection was good, portions were reasonable and our two waiters were excellent. Water is not provided in the dining room unless you have a drink package. Apparently, though, they have had enough North Americans complain about this that a dining room "water" package was automatically included in our cruise fair. We asked our waiter about it on the first night, since our paperwork indicated "water drink package" and he said, "Oh yes, that's the American thing." So we got a big bottle of water at the table each night -- and we could get more if we drank that one. We had to sign for it like a bar drink but then it was automatically subtracted from our bill. It worked out well. We specifically booked this cruise for the itinerary, especially Venice, Italy, and Haifa Israel. When we boarded the ship, we found out that they had engine troubles, so the itinerary times were changed slightly. No big deal. We had booked one independent shore excursion in Rhodes, Greece and ship excursions in Haifa (Israel), Limassol (Cyprus), Iraklion (Greece) and Bari (Italy). Unfortunately, a couple days into the cruise we found out that there was a spate of rocket fire and violence in Israel, so the ship made the decision not to dock in Haifa, Israel. This meant that 1.The other ports would occur in a different order and 2.The port of Istanbul (overnight) was substituted for Haifa. We were vastly disappointed, but understood how safety must come first. One incidence of violence affecting passengers would be a nightmare for the cruise company. This also meant, however, that our independent excursion in Rhodes (booked through Viator) was now supposed to be a different day and our stop in Rhodes would be both immediate (the next day) and also several hours shorter. We contacted the company as soon as we arrived in Rhodes and were able to cancel the excursion and get our money back. We were glad the Israel excursions were through the ship since they automatically refunded our account for those. The ship excursions were OK -- the places were interesting, but it's really frustrating to be on a huge tour bus trying to keep everyone relatively on task and on schedule. The shore excursion staff was VERY good -- they had the process very smooth, spoke several languages fluently and divided up the participants by language. There were relatively few English speakers, so most of the time we were paired up with another language and had a guide that spoke both languages. The multiple translations do take up a good deal of time, though. I appreciated the tour company that had the headsets for everyone -- much easier to hear and to gather people together without shouting. We liked all the ports and were pleasantly surprised by Istanbul since it was a last-minute overnight addition. Our weather was good, for the most part except for driving rain in Dubrovnik, Croatia. There was also historic flooding in Venice two days after the ship departed, so we could not return to Venice and instead docked in Trieste and were bussed to either Venice port or Venice airport. That had to be a major undertaking for the ship company to organize at the last minute! The seas were smooth -- except for the day we saw the waterspouts at sea! I've never seen that before! All in all, we really enjoyed a little taste of the Mediterranean and are looking forward to going back to spend a longer time in some of the places. I would be hesitant to sail with MSC again -- just not our style of cruising -- but if the itinerary and price were right.....maybe. Read Less
Sail Date November 2019
Choose this cruise as dates fitted with school holidays.we're do I start! embarkation was very disorganised and took over an hour.when we arrived at our cabin there was a letter saying the itinary had been changed due to unscheduled ... Read More
Choose this cruise as dates fitted with school holidays.we're do I start! embarkation was very disorganised and took over an hour.when we arrived at our cabin there was a letter saying the itinary had been changed due to unscheduled maintenance activity which would slightly reduce our speed when I went to reception was told all agents had been informed I phoned my agent and spoke to other passengers and they hadn't been informed. As a result of the change we were docking two hours later which meant we were going to miss out flight.Reception staff kept telling us they would find a solution and to go back in a couple of days .I'm the meantime we carried on with our cruise, bar staff on the pool deck are very rude also in the buffet .food was terrible wasn't very hot and very repetitive we never used the main dining room so can't comment.back to reception for our solution to get home well basically it was our own fault as we'd only given ourselves two hours fifty five minutes for our flight so they gave us a list of flights we could get at our own expense if they'd told us this was their solution to begin with we could have got direct flights home instead we had to fly to Manchester and hire a car to drive to edinburgh to retrieve our car from edinburgh airport we arrived home ten hours later than we were supposed to.reception staff were very rude it was like they had a script to read of .Seemingly the ship had been in dry dock in June and in my opinion should have stayed there a member of staff told us this late docking and shorter stats in port has been going on for weeks.I had sailed on msc twice before this so thought it would be ok but will never sail msc ever again. Read Less
Sail Date October 2019
Me and my friends decided to take a Mediterranean cruise, we’ve taken a few Caribbean’s ones, and this cruise was terrible only good thing was the itinerary. I was in a different room and right when I walked in it smelled like fumes, ... Read More
Me and my friends decided to take a Mediterranean cruise, we’ve taken a few Caribbean’s ones, and this cruise was terrible only good thing was the itinerary. I was in a different room and right when I walked in it smelled like fumes, went to my friends room. The floor was filthy, so we went straight to guest services, they did not care at all, throughout the duration we complained multiple times and different people came to our rooms but still both was done. Msc’s Guest service does not care about customer service. They were extremely rude. I had to pay a bit extra for their “Fantastica” option. There was barley any food options. I paid to much money for it to just be a ripoff in the end. Don’t ever take this cruise line. There is no entertainment on board whatsoever, and entertainment on a cruise ship is very important. That was for a disappointment. The gym was very weak, four treadmills, four bikes and four ellipticals, yea because on a big cruise that makes real sense. There was even a wait limit how ridiculous, Food sucks, most of the workers are rude and don’t know a thing. One worker who was on the clock(mind you) in the buffet was very racist to me and my friends for no reason, never experienced so much hatred and rudeness from a cruise in my life. Such a waste of money and such a disappointment. Thank goddess for the ports of call only good thing about the week. I will never cruise with this line ever again. Read Less
Sail Date August 2019
We sailed with MSC Lirica last month on a short 4 night itinerary We have never sailed with MSC before, so decided on a short trip to try it out We boarded at Venice, and it was a relatively smooth process. On previous cruises, ... Read More
We sailed with MSC Lirica last month on a short 4 night itinerary We have never sailed with MSC before, so decided on a short trip to try it out We boarded at Venice, and it was a relatively smooth process. On previous cruises, you queue once, and get everything done at the same time. Here, we had the initial queue to have passports and boarding passes checked, then again to hand over luggage, then to get through security scanners, then as we boarded the ship, our passports and boarding passes were checked again, another queue for photos to be taken for sea pass cards, then a walk through what seemed like hundreds of staff touting drinks packages. However, all queues, except the initial one in the port, were very fast moving so we didn’t hang around long each time. Also, the staff trying to sell the drinks packages were not too pushy. We really liked this ship. I was slightly apprehensive before boarding after reading reviews on here, but we found the ship to be clean and comfortable. There was plenty space for everyone. On previous cruises - particularly Navigator ots, public spaces (bars, cafes, lounges) were always packed and it was difficult to find a seat. Not on this ship. There are numerous lounges and bars. Even in the buffet restaurant on the final morning, it wasn’t too hard to find a table. The safety drill was totally chaotic, with passengers wandering in halfway through, and talking loudly all the way through, making it impossible to hear what was being said. You also have to take the life jackets from your cabin, which we have never done before, but it was good to know how to put them on if the need arose (not that it’s difficult) Obviously there was a different clientele on MSC than our previous cruise experiences. Fewer British passengers, more Italian (obviously), German and a very large group of Chinese passengers. There was also a slightly different culture. The biggest difference was that the MDR and the buffet restaurant did not open until 7pm. There are a couple of places to eat before then, a grill serving burgers and chips etc, and a pizza station. When the buffet restaurant opened at 7, it was very quiet until around 8.30-9.pm The staff was very efficient in keeping tables cleared. They seem to be under less pressure than RCI staff, which was nice. They had a little time to chat as they were serving you. We found the food in the buffet restaurant was of decent quality. There were fewer choices available, but they were presented better, refilled promptly and mostly well cooked. The selection of fresh fruit was also much better than on our previous cruises. We didn’t eat in the MDR, or any of the specialty restaurants We had non alcoholic drinks packages, which was good value. It included soft drinks, bottled water, mocktails, specialty coffees and soft serve ice cream. The price was less than half of what Royal Caribbean charge for the same thing. We didn’t go to any of the entertainment. There was very little in the way of activities on board during the day, but I suppose it would be very difficult to do quizzes etc when you’re to ask the questions in 5 languages! English was always the first when announcements were made. We spent a fair amount of time in the coffee lounge. Staff were very friendly, and it was a lovely spot for people watching. The ship was well presented and clean. We really liked it. The only downside was that there is no deck on which you can walk round the whole ship. You can’t get to the front of the ship at all, other than on deck 13, which has big sun screens, so you can’t stand there and look at where the ship is going. This certainly wouldn’t put me off booking on this ship again, but we missed a wander round the ship in the evenings. We left from Venice and our first stop was Split, in Croatia. A lovely old town within easy walking distance of the port. Narrow little streets and an ancient old palace to explore..... along with plenty of little bars and cafes to stop and rehydrate. Next stop was Sarande, Albania. I was a bit nervous about this port after reading the reviews. We were tendered in, which was the easiest tender we have ever had, although we waited til the main rush was past. When you get off the tender, you are met by numerous taxi drivers advertising their trips to the blue eye national park etc. Walking towards the beach is quite depressing. It’s really run down. There are lots of beggars, but they don’t pester you. Many have babies or very young children. Once you get down to the beach, it’s a fairly standard beach front, with stalls selling tat, and restaurants, cafes and bars. It’s very cheap for food and drink. You can’t buy Albanian currency outside of Albania, but they accept euros too. Unless you’ve organised an excursion, there’s not much to do other than the beach. The beach is very stoney, but apparently there are sandy beaches in neighbouring villages. This would be a great beach stop for children though, there are inflatables and diving platforms which looked like great fun! Messina was our next port. Again an easy walk in from the ship. The main attraction is Taormina, but we decided to stay in Messina and explore. There’s not much to see to be honest. The cathedral is beautiful, and at 12 o’clock the bell tower comes to life.... statues move, and the sound of Ave Maria rings out across the square. Unfortunately, that’s the highlight of Messina. Otherwise it’s quite a dirty, dreary town. My advice would be to do the tour to Taormina. Final port was Naples, but we didn’t have time to explore, we just made our way to the bus stop to catch the bus to the airport for our flight home. Traffic is horrific in Naples. Very scary. Read Less
Sail Date June 2019
Best prices ever, food was on point ,the neatness of the cabins,dining setup was classy, Oooh the excursions were great. I really, really enjoyed this cruise I will never forget the extra service from the medical staff to the security ... Read More
Best prices ever, food was on point ,the neatness of the cabins,dining setup was classy, Oooh the excursions were great. I really, really enjoyed this cruise I will never forget the extra service from the medical staff to the security .The staff was amazing always go an extra mile. Was happy to see South Africans working on board.. meeting new friends . Will do this again with my crew this year December. MSC keep it up... yhoo I was so scared because of previous reviews people saying bad things about MSC, I almost cancelled the trip yerrr...what I've learn is that you will never satisfy everybody just stick to your thing and do what you you know is best. This was my first time cruising trip. Now looking forward cruising from Rome and Naples as well as the Amalfi coast around December . Safety was the priority with MSC. Well done Read Less
Sail Date May 2019
This is our fifth cruise and our first with MSC. We got an excellent price offering about 10 months ago, so decided to give them a try. We certainly got our money’s worth. The ship was well maintained, tastefully decorated (not garish ... Read More
This is our fifth cruise and our first with MSC. We got an excellent price offering about 10 months ago, so decided to give them a try. We certainly got our money’s worth. The ship was well maintained, tastefully decorated (not garish at all), and the crew were pleasant, professional, and polite. Entertainment was surprisingly good, but did get tired before the end of the 8 days, as they have one group of entertainers who were excellent but story lines were wearing thin by the end of the voyage. The entertainment director had a heavy Italian accent and spoke very little English, but to be fair the English were a small minority on board, and everyone from the cabin steward (who was fantastic), the dining room staff (equally so), and the customer service folks were fully fluent. The sailing was very smooth throughout. My pet beef on all cruise ships is the buffet, a crowded mass of humanity trying to shove as much food down their throats as time and stomach size permit. It was no exception here. But staff did close off venues throughout the day to restock and clean the facilities. I was particularly impressed that no one was permitted to touch the food, but had to use tongs to retrieve their particular delight from the table. As a tea drinker, it was my biggest challenge getting a cup, when the buffet room was closed the hamburger and pizza shops were open and had coffee, in one case tea, but no milk or cream to add to the beverage. My work around was to go to the bar around the corner as they always had milk, but a bit of a pain for something so simple. Also many of the hand sanitation stations spread around the ship were inoperable, so I ended up carrying my own to compensate when the machine did not function. I also like that attendants were at each entrance at the buffet and dining room. They were not at all intrusive but people did use the machines more often than I have seen before. Debarkation could get a little frustrating particularly when using tenders. The ship sub contracts out its tenders. The pilots did not speak English and the information on where the tenders actually were and how often they ran was obscure to say the least, but we managed amid some minor frustrations. I will state that at cruise end, (we departed in Bari) there was little guidance once on the dock as to go to marry up with our luggage as there were two lines one for us and another for the folks just getting off to explore Bari. Lastly our cabin. We were assigned cabin 9004, on the 9th deck and at the very front of the ship. We loved it. Tastefully laid out although smallish, our front view was unobstructed and excellent. There was an access door to the outside right beside our cabin and while the ship was not moving, one could go out and take in some fresh air and perhaps some outdoor photography without window glare. Too bad it got discovered about day 3 as at times we would look from our bed through the window only to see fellow passengers and some crew members enjoying the solitude, problem solved by drawing our curtains. All in all a very respectable ship and voyage, and yes I would certainly sail with MSC again. While not top tier, they are certainly a quality service provider. Read Less
Sail Date May 2019
I would try to give an honest review. First of all I would like to start of saying that I read a lot of negative reviews and was a bit upset before going on this cruise, but thankfully I read them after I booked so I could not really ... Read More
I would try to give an honest review. First of all I would like to start of saying that I read a lot of negative reviews and was a bit upset before going on this cruise, but thankfully I read them after I booked so I could not really change anything. At this point I can say that the people who wrote those reviews either had high expectations or very spoiled. Now let me start my review with saying a few words about the food in the restaurants; at the dinner time the food is very good and tasteful, every night there is a different menu. The bread and all bread products are baked fresh every day. Breakfast buffet does not have a lot of variety, but you can always find something to eat, lunch buffet has a bigger variety and to different tastes. If you will be traveling with kids you can always find something to feed them with. The staff on the ship is very friendly and helpful. The entertainment is very good especially the shows. Every night there is a different show, the singers and all the entertainment staff are very talented. The cabin was clean, but small. The shower is small I think it is good enough for a child but not for adult, especially you are not skinny, and not petite. Of course there were some minutes too. For example I was surprised I had to pay for my daughter's ice cream. I didn't know it is equivalent to beverages. The only thing that I personally don't like about cruises not only this one is I think they are overcrowded. Everywhere you go you bump into people. I gave this cruise four stars because it is not perfect but overall is good and I enjoyed being on this cruise and would recommend it to others and would come back but to different itinerary but only because I like to see new places. Read Less
Sail Date April 2019
The food was poor, even in the restaurant. We decided to go to the sushi restaurant which was also v. poor. The chicken from the noodle soup was dry and resembled the grilled chicken served as an alternative in the restaurant which make ... Read More
The food was poor, even in the restaurant. We decided to go to the sushi restaurant which was also v. poor. The chicken from the noodle soup was dry and resembled the grilled chicken served as an alternative in the restaurant which make me think this was leftovers (paid 84 Euro's to find this out). The 2 hot tubs didn't work for the first 2 days of the cruise, then when they were repaired they had to be shared by over 2,000 cruisers...this was managed by the staff who allowed you a 5 minute turn...really! Are bags were lost on embarkation and damaged on disembarkation. The QUEUES please be very aware that it takes more than 40 minutes to get on and off the ship with only 2 entry/exit points and security that is severely understaffed. This meant significantly less time at destinations and having to cut short are plans. The entertainment, I have seen much much better amateur productions. Not even good. Will not be cruising with MSC again, Read Less
Sail Date April 2019
My first cruise , so wanted a short "try it out" type holiday.Embarkation, was a nightmare , 31/2 hours of queueing to get on board and very little information as to what to do and where to go next. The ship itself was ok, ... Read More
My first cruise , so wanted a short "try it out" type holiday.Embarkation, was a nightmare , 31/2 hours of queueing to get on board and very little information as to what to do and where to go next. The ship itself was ok, though lacked the grandeur of MSCs larger ships, Our cabin, an ocean view fantastica, was very nice , clean and roomy enough for the two of us, well equipped and comfortable. Dining was shocking with portions in the restaurant tiny and almost always served luke warm to cold. the second sitting at dinner was at 9 pm and the service was slow , so we ended up not leaving the dining room most nights till after 11pm. The buffet wasn't much better with zero organisation it was , to say the least chaotic and very disappointing.We had prebooked gluten free for my partner and whilst this was available, with a dedicated specialist waiter, the selection was very poor and the same every night. Entertainment was poor, As an entertainer with 30 years experience in the industry, I was shocked and surprised at the low budget fayre on offer; the theatre shows lasted about 30 minutes and where average holiday camp animation team type affairs. the lounge music was diabolical with duos using laptops and faking playing the guitar to pre recorded karaoke tracks. The only highlight was a very good South African guitar /vocalist in the pub/smokers lounge. on the whole the service was ok if a little slow. our cabin steward was excellent and the drinks waiters where great, though the dining room staff where clearly overwhelmed by the sheer weight of numbers. Our first two ports, Zadar and Kotor where great, however , Koper and Ravenna where uninteresting Read Less
Sail Date April 2019
This was our 8 cruise and the second with Msc. We choose this cruise because of the itinerary. We are a couple in our late fifties. Embarking in Venice took several houres and here they can do a better job. Stateroom. ... Read More
This was our 8 cruise and the second with Msc. We choose this cruise because of the itinerary. We are a couple in our late fifties. Embarking in Venice took several houres and here they can do a better job. Stateroom. We had a suite om deck 10 and it was very nice with a good bed, lots of space, å nice bathroom and a good balcony. Everything was kept nice and clean by our cleaner. Food. We had breakfest at the buffet, lunsj mostly in the buffet and one day in the restaurant and dinner every night at the restaurant at deck 6. All the food we had was wonderful and the service by the waiters was excellent. Drinking package. We had the non alkoholic package with water, coffedrinks, soda, none alkoholic softdrinks etc. and they were all very enjoyable. Smoking. We dont smoke. There are no smoking at the balcony any more . Only place inside were people could smoke was in one bar. We were not there and had no problem with smoking people. I never smelled any sigarette smoke at all. Entertainment. This entertainment ensemble is one of the best I have seen. They have wonderful singers and dancers. We saw every show. They were brilliant. Every day we were out on a organized tour and they were all good. We did Sibenik and Trogir in Croatia, Kotor and Perast in Montenegro, Ljublijana in Slovenia and San Marino in Ravenna. Every tour well organized. There were a lot of different activities day and evening on the boat to choose from . As we were out most of the day the evenings went to dinner, show and dancing. Would I cruise on this ship again. Yes with no doubt. Thank you for a wonderful week MSC Lirica. Read Less
Sail Date April 2019
Very tacky. Most of the service was terrible. This is not good value for money. There was absolutely nothing to do on the boat. My shore excursion was cancelled due to lack of people. Also there is no sports area at all so unless you’re ... Read More
Very tacky. Most of the service was terrible. This is not good value for money. There was absolutely nothing to do on the boat. My shore excursion was cancelled due to lack of people. Also there is no sports area at all so unless you’re into power walking around 2 pools then you’re out of luck. There is hardly anything in there minuscule shopping by centre. There is nothing on the TV. If I could I would rate the gym I would say -1 star. Do not travel with MSC as they are selling you a ton of lies. There are one or two good things I could say however. The beds are comfortable and reasonably large. The theatre is a great experience and is well done. There is a vast range of places to eat/have drinks. To summarise I would say that MSC are definatly not the best cruise company I have travelled with by a long shot. Read Less
Sail Date April 2019
We would probably never travel with MSC again and neither would a lot of people we spoke to on the cruise. We chose this cruise because of the itinerary - Dubai, Muscat, Eilat, Jordan, Suez Canal, Cyprus, Athens, Katakolon, Kotor, Split ... Read More
We would probably never travel with MSC again and neither would a lot of people we spoke to on the cruise. We chose this cruise because of the itinerary - Dubai, Muscat, Eilat, Jordan, Suez Canal, Cyprus, Athens, Katakolon, Kotor, Split and Venice, which was on the whole very good. Athens was dropped because of bad weather and we ended up going to Corfu instead which was rather disappointing but not the ship's fault. A problem before we even flew out was that MSC gave us an embarkation time of 21.12 when our plane landed at 7.30. We tried to find out if we could board earlier and were told that we could at 13.00. However, when we arrived at the ship at 10.30 we were allowed on. Why couldn't they have told us that and saved us the worry of how to waste several hours at the port? The cabin was a bit cramped with nowhere to put our suitcases and a third bed stuck out from the wall so you had to watch your head as you walked by. The cabin steward was very good. The cruise itself didn’t start too well as on the first evening’s theatre show we were rudely and embarrassingly turfed out of our seats as we had unknowingly sat it seats meant for the disabled – we later discovered that there were signs on the backs of the seats but not on the front which is where we had come from. We were then told to go and find other seats, of which there weren’t any as the theatre was completely packed. From what I can deduce, the theatre seats 650 people but the ship had 1900 passengers so it would be impossible to seat everyone at the two shows and you needed to be there very early to find a seat. Several of the shows were opera which didn’t appeal to the majority of people. Some of the shows had some childish warm-up people which were an insult to people’s intelligence. The dancers, acrobats, magician and trapeze lady were very good. The cruise director Nicholas had a very strong Italian accent and was difficult to understand when speaking English. Everything was announced in English, German, Italian, French and Spanish which was very annoying. There were few announcements about where we were or what was happening, this would have been particularly useful while in the Suez Canal. On leaving some ports they played excruciatingly loud music which nearly deafened anyone sitting near a loudspeaker. The ship was mainly good but the service let them down, especially in the restaurants as they didn’t seem able to cope even on sea days when they must have known they would be busier. We ordered poached eggs for breakfast one day and after waiting for 15 minutes they came stone cold. Another day we went to the restaurant for lunch and were seated quickly. We then waited nearly 15 minutes before having to ask a supervisor for a menu and then again had to wait for a long time to have our order taken and then to order drinks. It was really awful. The service at dinner was mostly very slow, not the waiters’ fault I think but more the kitchen’s. Some meals were not as described and several meals were returned as inedible. There was very little in the way of vegetables at any meal in the restaurant. They did not cater well for vegetarians and not at all for anyone who needed a gluten free diet. Staff in the self-service buffet areas would wipe many tables with the same cloth which was never rinsed and they rarely used a disinfectant spray. They were always running out of English teabags, surprising as there were 800 odd English-speaking people on board. We failed to find one single salt cellar on the whole ship that wasn't damp. The laundry service was not very good. A fellow passenger sent some items down for washing and they came back crumpled and un-ironed – how were they supposed to iron them themselves? As I said previously, it is unlikely for us to go on a cruise with MSC in future if this is an example of their ships. Read Less
Sail Date March 2019
we choose this cruise for the price the length and the itineries we had the most awful experience this cruise and would never like to go on the Lyrica again even if you were giving cruises away the food was disgusting it was always cold ... Read More
we choose this cruise for the price the length and the itineries we had the most awful experience this cruise and would never like to go on the Lyrica again even if you were giving cruises away the food was disgusting it was always cold tasteless it was so noisy you could not here yourselves think and you could not escape it either it was noisy all over the ship why do you think you have to make so much noise to enjoy yourself because you really don't some staff just went through doors and let them bang in your face so rude . no one seem to tell you anything you had to go to the reception to find things out for instance about whether there was a shuttle bus or not oh it was just awful the only thing that kept me sane was the craft sessions the instructors were a bit rubbish and didn't speak English but we got through sort of I could go on for ever but if you fancy a cruise please do not go on the lirica its awful awful awful showers not big enough if you are Italian or german you might be ok Read Less
Sail Date March 2019
MSC Lirica March 2019 from Dubai to Venice. This was one of our best trips, both the itinerary and especially the staff made this happen. Past similar cruises have felt dull on board, still fun but something missing. The Lirica felt ... Read More
MSC Lirica March 2019 from Dubai to Venice. This was one of our best trips, both the itinerary and especially the staff made this happen. Past similar cruises have felt dull on board, still fun but something missing. The Lirica felt more welcoming, the staff definitely made this happen and made a real point to sit down and get to know us, seating areas allowed you to interact with other guests, and the smaller ship size was easy to meet up with others - we left the ship with some great new lifelong friends. I would definitely travel on this ship again. The ship is older, lots of brass and glass décor, however it was a pleasant atmosphere. Food I felt was good, much better than other larger MSC cruises we have been on. 21 days and no repetition, that's not easy to do. Dining rooms had breakfast/lunch menus and also a buffet to pick off of (separate from the main buffet). A few inconsistencies with quality of the beef in the meals, a few bad drinks, but that is always expected. Entertainment staff was awesome, the theatre shows themselves were ok and well done, but I really enjoyed the adhoc performances and the random general silliness and fun much more. We and others had some initial issues with packages and cruise cards, some cancelled excursions, a bit of rerouting and change of ports - this was all handled professionally and quickly by the staff. Read Less
Sail Date March 2019
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was ... Read More
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was smooth. We were allocated a time to embark( 6 pm) which we did. The suitcases didn't arrived till midnight which was a pain. Our cabin was an inner cabin on Bella. Good bed but they were fold up bunk beds close to the sides of the main bed and I had hit my head a few times on that. We did a back to back cruise, so after the 20 days , there was a 4 day cruise and we were given an other cabin just 3 door further up the corridor, that room was bigger and had no fold up beds above the sides. The ship itself I think is beautiful, a nice size, not too big. We had booked all excursions beforehand online with the MSC excursions. This way it was cheaper but also safer to be with an MSC excursion. We loved it and learned so much. The food at the buffet was always plenty and the only thing I didn't like was the masses of people trying to get in and get a table was a nightmare, but once you found a table you need to leave a coat over your chair or it would be gone again. I once was on my own, had got myself a coffee and something else, and I just went to get something else, a quick hot chocolate from the machine and when I came back all the other stuff was taken away by staff, I hadn't even started drinking it, but I had not left my coat on the chair. We always had dinner at Hippocampus restaurant downstairs. The meals were very nice and good portions, not too big and not too small. 3 course meal and you were full. We loved our staff there, Christian from Honduras, and Alex from Kiev. I am concerned , though, that the staff is being overworked and underpaid. They were often very tired. They seem to get only 4 hours of sleep at night and maybe a couple of hours during the day. That's not much rest. Our cabin steward was Argus from Indonesia, a was very friendly and loyal and did his work really well. Always smiling and always asking how we were. We travelled with an other couple, friends from our hometown. I would definitely go again but not take that back to back cruise with the 4 extra days( we did it because it had an excursion to San Marino) but the people were completely different folks. Mainly Europeans that brought their whole family, kids, babies and strollers. They would very loud and often rude, pushing their way to the front of a queue like with the buffet on deck 11, it was a nightmare to try and eat there. I because sick and tired of the throngs of people. During the 20 days sailing from Dubai to Venice, we had a nice mix, quite a few Aussies, UK people, 20 NZ-ders, and some French and Italians and a lot of Germans and a handful of Dutch. It looked more like a cruise designed for your average income type people, definitely not upper class. But to us that was ok, it was a fantastic cruise and you get what you pay for. The critics I have heard review this ship are expecting a highest standard like silverline cruises for the price of a " backpackers" type cruise to put it this way, which is unfair. I think MSC Lirica is fine as long as you know if it was cheap, don't expect too much, but for us it was enough, and fine we saw a good chunk of the world. The shows were great, we went most nights. The other musicians also very good. We didn't buy a drinks package but just went and bought drinks as we had dinner. The laundry personal service for your own laundry is quite outrages expensive. It was 30 euro for a bag with 20 items, if it wasn't 20 items you got it back dirty again, so it HAD TO BE 20 items. Then it would be washed and folded the next day. Why don't they have a laundrette service where you can put in your clothes in a washing machine? My answer is: It is a cheap cruise and they have to make money somehow. Also half of the passengers all got sick with a very bad cough, that was after we had gone through the Suez Canal and came out in the freezing wind of the Mediterranean. A doctors visit on the ship will put you back 100 euros. Luckily my own doctor had give me my own anti biotics and so I was ok. But I had to visit the ship doctor for a skin condition, that was 100 euros. But the doctor was very good. All in all, I would do this again( not the back to back 4 day cruise ) and maybe go on a different route. Read Less
Sail Date March 2019
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was ... Read More
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was smooth. We were allocated a time to embark( 6 pm) which we did. The suitcases didn't arrived till midnight which was a pain. Our cabin was an inner cabin on Bella. Good bed but they were fold up bunk beds close to the sides of the main bed and I had hit my head a few times on that. We did a back to back cruise, so after the 20 days , there was a 4 day cruise and we were given an other cabin just 3 door further up the corridor, that room was bigger and had no fold up beds above the sides. The ship itself I think is beautiful, a nice size, not too big. We had booked all excursions beforehand online with the MSC excursions. This way it was cheaper but also safer to be with an MSC excursion. We loved it and learned so much. The food at the buffet was always plenty and the only thing I didn't like was the masses of people trying to get in and get a table was a nightmare, but once you found a table you need to leave a coat over your chair or it would be gone again. I once was on my own, had got myself a coffee and something else, and I just went to get something else, a quick hot chocolate from the machine and when I came back all the other stuff was taken away by staff, I hadn't even started drinking it, but I had not left my coat on the chair. We always had dinner at Hippocampus restaurant downstairs. The meals were very nice and good portions, not too big and not too small. 3 course meal and you were full. We loved our staff there, Christian from Honduras, and Alex from Kiev. I am concerned , though, that the staff is being overworked and underpaid. They were often very tired. They seem to get only 4 hours of sleep at night and maybe a couple of hours during the day. That's not much rest. Our cabin steward was Argus from Indonesia, a was very friendly and loyal and did his work really well. Always smiling and always asking how we were. We travelled with an other couple, friends from our hometown. I would definitely go again but not take that back to back cruise with the 4 extra days( we did it because it had an excursion to San Marino) but the people were completely different folks. Mainly Europeans that brought their whole family, kids, babies and strollers. They would very loud and often rude, pushing their way to the front of a queue like with the buffet on deck 11, it was a nightmare to try and eat there. I because sick and tired of the throngs of people. During the 20 days sailing from Dubai to Venice, we had a nice mix, quite a few Aussies, UK people, 20 NZ-ders, and some French and Italians and a lot of Germans and a handful of Dutch. It looked more like a cruise designed for your average income type people, definitely not upper class. But to us that was ok, it was a fantastic cruise and you get what you pay for. The critics I have heard review this ship are expecting a highest standard like silverline cruises for the price of a " backpackers" type cruise to put it this way, which is unfair. I think MSC Lirica is fine as long as you know it was affordable, don't expect too much, but for us it was enough, and we saw a good chunk of the world. The shows were great, we went most nights. The other musicians also very good. We didn't buy a drinks package but just went and bought drinks as we had dinner. The laundry personal service for your own laundry is quite outrages expensive. It was 30 euro for a bag with 20 items, if it wasn't 20 items you got it back dirty again, so it HAD TO BE 20 items. Then it would be washed and folded the next day. Why don't they have a laundrette service where you can put in your clothes in a washing machine? My answer is: It is a cheap cruise and they have to make money somehow. A doctors visit on the ship will put you back 100 euros. I had to visit the ship doctor for a skin condition, that was 100 euros. But the doctor was very good. All in all, I would do this again( not the back to back 4 day cruise ) and maybe go on a different route. Cabin and crew were all very friendly and helpful and eager to please. Read Less
Sail Date March 2019
I chose this cruise for the itinerary. It went to places I have never been before. Have travelled on other cruise lines, but this was the worst ever. Seating in the restaurant was tables for 4 all in a long line, like a cheap cafe. We ... Read More
I chose this cruise for the itinerary. It went to places I have never been before. Have travelled on other cruise lines, but this was the worst ever. Seating in the restaurant was tables for 4 all in a long line, like a cheap cafe. We soon learned not to order beef as it was always tough. Most of the food was really unappetising, & obviously leftovers used. The classic example of this was leek & potato soup which contained mussels. There were large smoking areas which meant the whole ship smelled of cigarettes. If you went to an empty bar & ordered a drink, you always waited 10 mins for it to arrive. I had a balcony cabin & one evening the wind was whistling so loudly through the gap round the door, it would have been impossible to sleep. I mentioned this to the Cabin Steward who had obviously dealt with the problem before, he kindly stuffed towels into the gap. Games round the pool were suitable for young children, eg bouncing a ping pong ball into a cup, or flicking a playing card into a glass. The pools were always too cold to use, 70 degrees F. Read Less
Sail Date March 2019
We choose this ship for the iternary but it was awful. The food was really bad, the dining room was like a cafe and none of the food was very hot. We had a balcony room which was much smaller than other cruise lines and there was a fault ... Read More
We choose this ship for the iternary but it was awful. The food was really bad, the dining room was like a cafe and none of the food was very hot. We had a balcony room which was much smaller than other cruise lines and there was a fault with all balcony doors on our side of the ship (port) they wouldn't open. The steward showed us how you had to bash the top of the door before it would release. The general areas the air con was very cold and you couldnt sit anywhere without a cardigan or jumper. Lots of people were going down with colds and chest infections. My husband got pneumonia and spent the night in the hospital on board ship and the next day the doctor said he would like us to go to the local hospital for a chest x-ray and blood tests which we did. We were met at the hospital by the port agent who said that MSC would not let my husband back onboard, the x-ray etc was just a ruse to get him off the ship. The port agent found me a hotel near the hospital which was nothing less than a DSS hotel. The landlady showed me how to put a chair under my door for safety. When I went back to the ship to collect our luggage I had to see the guest services manager. She said that I had to sign a form saying we were getting off the ship voluntarily. I said this was not the case, she said that I had to sign the form otherwise they couldn't release our passports in other words blackmail. When I got back to our room to pack the mini bar was already locked and i found on the cabin bill I had been charged for drinks, I said that this wasn't the case as we had all inclusive drinks package. The guest services manager said that we would have to pay the bill. I was also stopped at the gangplank as they had to make sure that I didn't owe money this was done in front of about 20 people. The port agent never contacted me I had to contact them, I was in a country where I didn't speak English, husband in hospital and could only speak to insurance company on a mobile for 12 days. As far as the port agents know I am still in Corfu. Don't rely on port agents being any help. Read Less
Sail Date March 2019
Chose this cruise to help us unwind from a very stressful nine months due to illness,what a mistake that was ,certainly not due to weight gain as the food on offer was diabolical I had porridge every day as couldn't eat fry up over ... Read More
Chose this cruise to help us unwind from a very stressful nine months due to illness,what a mistake that was ,certainly not due to weight gain as the food on offer was diabolical I had porridge every day as couldn't eat fry up over cooked streaky bacon broccoli or cauliflower with beans eggs and various sausage tastes'Toast brick hard and cold, Entertainment not to our taste most nights and felt sorry for the poor ventriloquist who had to speak and answer in several different languages so fell flat " The ship itself was lovely spotless and brilliant friendly staff if you took the time to talk to them.But nothing to do onboard unless you wanted to learn to dance on the pool deck. Would not recommend to friends mainly due to food choices Lhama stew and Leek and potato soup with mussels and clams ,I pt on just over 3 lbs in the three weeks and I'm sure it was the last two days when we ate onshore to make sure we were full . Read Less
Sail Date March 2019
MSC Lirica Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 3.0 3.0
Entertainment 4.0 3.3
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.3
Family 3.0 3.3
Shore Excursion 3.0 3.2
Enrichment 3.0 2.8
Service 4.0 3.5
Value For Money 4.0 3.4
Rates 3.0 3.8

Find a MSC Lirica Cruise

Easily compare prices from multiple sites with one click