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5 Hurtigruten Midnatsol Cruise Reviews

We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent ... Read More
We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent cabins. So our children’s cabin are away from ours. How the hell does that happen? To make it worse, the cabins were disgusting. They were so small, I think I have seen prison cells on TV that are bigger and nicer. The A/C was non-functional, so it was so hot inside. The beds were tiny and separate. And the window was rather small, so you can forget about enjoying the fjords or whatever. Also, get ready to be transported to 1990s, where you have to pay for WiFi. After all the marketing from Hurtigruten that this is the best cruise trip in the world, they make you pay for WiFi. This is year 2019 - who the hell pays for WiFi. Even the lady at the reception agreed that this was such a ridiculous fee to charge. Breakfast service are also unfortunately borderline inedible. They didn’t have omelette station or made to order service, so we tried the scrambled eggs and they were weird tasting and had a very dark yellow color to it. Everything else was just average. Lastly, we thought the service from a few staff members were very questionable. They were a bit rude and condescending to us. Especially the 2 older white ladies who seemed to treat other white people much differently than us non-whites. Read Less
Sail Date July 2019
This was our first Hurtigruten cruise (from Svoelvar to Bergen) after having taken seven other cruises globally on other cruise lines. This was a very disappointing cruise. We appreciated the newer ship and some beautiful remote ... Read More
This was our first Hurtigruten cruise (from Svoelvar to Bergen) after having taken seven other cruises globally on other cruise lines. This was a very disappointing cruise. We appreciated the newer ship and some beautiful remote locations but this cruise compares very poorly to other cruises. Only breakfast was included (no lunch or dinner), very few lecture/activities on the ship, little narration of what we were seeing on the Norwegian coastline, terrain was fairly nondescript and service was just average. We would only recommend this cruise for people who are very anxious to see northern Norway's coastline with the little/no expectation for great cuisine, activities or lectures/education. Very different from a traditional cruise line in a negative way. Thanks. Read Less
Sail Date September 2015
Truly the MOST money grubbing and mercenary organisation I have ever encountered. Combine this with an appalling military attitude to PAYING clients-customers and you have Hurtigruten. At dinner last night we were served by slamming down ... Read More
Truly the MOST money grubbing and mercenary organisation I have ever encountered. Combine this with an appalling military attitude to PAYING clients-customers and you have Hurtigruten. At dinner last night we were served by slamming down our food in front of us . Service I do not think this organisation comprehend the term. Ask for water and be sold very expensive bottled water as the normal and perfectly acceptable fresh water is not allowed in the dining room. The price of wine and beer will blow your mind. 11 pounds for a glass of beer !! I actually found my main course hiding behind a piece of carrot. All 3 courses were MINISCULE and VERY ordinary. I THINK OUR WAITER MUST BE ON COMMISSION. She became quite unpleasant when she realised we did not require the company wine deal. After travelling along several beautiful fjords including the Geiranger the aspect has become GREY and boring, not to mention very cold considering this is the height of summer. My cabin is of the size of a matchbox, with lovely concrete based beds. Read Less
Sail Date July 2015
Most of the staff is extremely rude, especially if you are under a special diet or God forbid incase something happens. On our trip the staff was young and not knowledgeable and resisted for you to speak to management. We found that the ... Read More
Most of the staff is extremely rude, especially if you are under a special diet or God forbid incase something happens. On our trip the staff was young and not knowledgeable and resisted for you to speak to management. We found that the encharged did not do their home work as they did not pay attention to notes on our profiles i.e.: allergies etc.. To dream to get any results you have to go to management who are hard to reach and cuts into our time of enjoyment. The beverage rules and packages are a nuisance and we felt we were robbed. Eventhough we were full board, to keep ourselves hydrated we were forced to buy beverages. We did not feel it safe to drink water from the taps as wed heard couple of passengers telling us colored water was coming from their faucets. They are sticklers to rules which are often hard to figure out as they are not made clear while on board. The rules differ from what we were told by the Hurtigruten agents before booking the cruise. The staff expects you to know their version of rules and make you feel stupid (intimidates you) incase you were confused or just didn't know one thing or another. Being vegetarian, other than a few days, we felt we were starved. Before booking the cruise we were presented with a vegetarian menu and were told we would not have any problems as they would purchase ingredients to accommodate our needs. We were full board and feel we did not get our money's worth. HOPELESS!! Suggest finding other ways to see Norway and/or cut time on cruise ship short. We were a party of two and felt we were robbed. Read Less
Sail Date March 2015
This is a warning to any prospective passengers of Hurtigruten. The Midnatsol is 20,000 DWT and carries a maximum number of passengers of 1,000. This actually makes it a very crowded ship in comparison to other cruise ships. Its staffing ... Read More
This is a warning to any prospective passengers of Hurtigruten. The Midnatsol is 20,000 DWT and carries a maximum number of passengers of 1,000. This actually makes it a very crowded ship in comparison to other cruise ships. Its staffing levels are nowhere as high as what you find on a conventional cruise ship The staffing in the restaurant is totally inadequate about 12 or 13 bodies serving meals at dinner to upwards of 500 passengers. This resulted in a very leisurely dinner starting at 8:30pm and often ending well after 10pm. The buffet breakfasts and lunches are absolute chaos due to the bad design of the buffet counters. The food for breakfast and lunch was nothing special, the evening dinner were very small portions. Four times we lost our cabin toilet with problems of blockages, when I suggested to the reception pursers that they should include information about what can be disposed of down the toilet, I was told there was a notice in the cabin. The notice in the cabin turned out to be on the inside of the toilet lid and showed paper cups and bottles. Talking to one of the maintenance staff .the problems by and large were being caused by cosmetic removal clothes, similar to non-disposable kitchen cloths. I suggested that they should make a public announcement to the effect that these should not be discarded down the toilet; to no avail. My major concerns is about the attitude to general safety on board. Leaving port on several occasions with passenger and freight doors not being watertight. This is particularly alarming remembering the Herald of Free Enterprise sank in Zeebrugge with loss of life 26 years ago. I was appalled to find this still going on. The other very dangerous practice they were doing was disembarking passengers from the ship to smaller vessels whilst moving to facilitate excursions. This was being done without the provision and wearing of any life saving vests by the passengers. Although the ship appeared to be stopped dead in the water we were actually doing 6 or 7 knots against the current. had anyone fallen overboard I doubt they would have survived. So unless you wish to do the parts of Norway which are only surved by this company, my advice is do not travel with them or if you do be it at your own peril. Read Less
Sail Date September 2013
Midnatsol Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 4.0 3.9
Entertainment 5.0 2.9
Public Rooms 3.0 4.4
Fitness & Recreation 1.0 N/A
Family 2.0 3.1
Shore Excursions 2.0 N/A
Enrichment Activities 2.0 N/A
Service 3.0 4.2

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