381 Oceania Regatta Cruise Reviews

We had cruised from san diego on a 19 day cruise to hawaii and tahiti. we stopped in honolulu for a day and left at 12 midnight. . approx. 2 to 3 in the morning ; i found the room to be very stuffy.. Soon afterward the captain got on the ... Read More
We had cruised from san diego on a 19 day cruise to hawaii and tahiti. we stopped in honolulu for a day and left at 12 midnight. . approx. 2 to 3 in the morning ; i found the room to be very stuffy.. Soon afterward the captain got on the pa to inform us they had lost all power on the ship and ship was dead in the water.. worse than that the aux. Power would not go on ... Therefore the captain (rightfully so) instructed all passangers to go to open pool area because there would be daylight shortly and it would be dangerous for anybody to walk about in the dark.. worse part of this 'incident' is the good will gesture oceania had offerred all passangers .. A future cruise credit of $500 towards a future cruise. are you kidding!!! also, they changed the itenerary.but not informed of the change till after the ship was cleared to leave honlulu (ps we had to be towed into honolulu ...even though the power eventually came back on).. moreover, the captain instructed evrybody to be back on the ship bt 2:30pm (believe it was november 8th) with further info re departure. .. Never recieved info re departure till after 8pm when the ship was about to leave and most of the passangers were at dinner. We were informed the change of itenerary would be in print in the stateroom.. Upon review of the new intenerary, we were informed of loss of 3 ports and added 5 more sea days. this is not what i signed up for... If given my drutherers and given the opportunity i would have left the cruise in honolulu..... By the way ncl executives had flown in from miami were on the ship when the change of intnerary occurred ncl and oceania messed up terribly miss handeled this situation and owes each passanger more than the $500.00 future cruisecredit... This is an insult we have choices for future cruises..for me it will not be the regatta or oceania. Read Less
Sail Date November 2017
We chose this cruise because of the 8 ports scheduled and the area. Due to a power failure we were tugged back to Oahu in the middle of the night, no lights, no toilets, and we were evacuated to the 9th deck in our pajamas and jackets for ... Read More
We chose this cruise because of the 8 ports scheduled and the area. Due to a power failure we were tugged back to Oahu in the middle of the night, no lights, no toilets, and we were evacuated to the 9th deck in our pajamas and jackets for 4 hours. We were stuck in Oahu for 3 days while the ship was "fixed". There was a fire on board during that time with no explanation given. 3 ports were eliminated from our itinerary, ones that were important to us. The incident was called an "inconvenience". Upon leaving the ship in Papeete, we were bused to a hotel meeting room where we sat for 12 hours. Our charter flight was delayed 4 hours, causing a change in our connection at LAX. We missed our flight to San Diego because LAX immigration was so crowded. Our luggage made it to SD but we did not. Read Less
Sail Date November 2017
This cruise was to celebrate our 50th anniversary and we had always wanted to travel to Tahiti and French Polynesia, plus the stops in Hawaii were also of interest. We have been to Hawaii before and were looking forward to Maui as we ... Read More
This cruise was to celebrate our 50th anniversary and we had always wanted to travel to Tahiti and French Polynesia, plus the stops in Hawaii were also of interest. We have been to Hawaii before and were looking forward to Maui as we have some favorite spots there we wanted to visit, plus had never been to Kauai. This was the unfortunate cruise that lost power and sat in Honolulu for three days. I won't go into details as others have stated at length the problems that guests were subjected to when they wrote their reviews. When the revised itinerary was given to us their letter said there would be "only minor adjustments to our itinerary". Imagine our surprise when we realized that minor adjustments meant we would lose 3 of the 8 ports, or nearly 40% of our cruise ports!!! Minor??? They referred to the loss of power as "Technical Issues". I agree with others that this is more than technical issues, these are major problems and this ship either needs to be totally overhauled, or retired. It was frightening to think of the outcome if loss of power had happened when we were hundreds of miles away from any assistance!! We spoke to the concierge on two occasions about compensation for the loss of such a big part of our cruise experience. On both occasions he told us to write to guest relations at the home office when we got home, to request compensation, implying that there would be something available, but not until the cruise was over. That was all fluff, he just wanted to get us away from his desk so he didn't have to listen to our frustrations. I believe he always knew Oceania would do nothing more than cruise credits. How dumb do you have to be to spend more money on a cruise line that fails to provide the trip that was promised the first time you traveled with them. Because this was a special trip for us, we pulled out all the stops and reserved a Penthouse stateroom, plus a deluxe dayroom at a resort in Papeete while we waited for our flight back to CA. Considering everything we spent, flights to and from California, excursions, tipping of staff, hotel stays at both ends of the trip, our cost was upward of $20,000. So we felt we had a legitimate argument for some kind of compensation, if nothing more than to refund the port charges and taxes for the 3 stops that were eliminated. NOPE! They just wanted to give us a few more dollars in cruise credits. It was insulting!! Our travel agent also intervened on our behalf to request a refund, but they didn't even acknowledge her email. As to what we received while on the ship, the food was OK but not the excellent cuisine that we had heard about with Oceania. They made a big deal about making reservations to the two specialty restaurants, but we did not find them to be exceptional at all. We actually preferred eating evening meals in the Grand Dining Room. We were very pleased with the staff, our butler was absolutely wonderful, as were all of the housekeeping crew, servers in the restaurants, attendants on the pool deck, etc. They all gave us wonderful service for which we tipped generously. Entertainment was mediocre most of the time, but we weren't expecting any broadway shows on a ship of this size with fewer than 600 passengers. We attended several of the evening shows, and also several of the daytime lectures, which were generally quite informative. Public areas of the ship were attractive, but showing their age. Our overall feeling after the cruise was relief to get home safely and sadly we felt we had spent alot of money for experiences we didn't receive. Instead of owning up to their responsibility to their guests, after the cruise was over, Oceania sent out letters with hollow platitudes and apologies, telling us our comments had been noted for Oceania's "reflection and future planning". How does that help the passenger who lost out on their trip? Lastly I would like to comment on the onslaught of brochures and publications that Oceania continues to send us with the beautiful pictures of faraway places we might want to cruise to. We receive at least one or two per week. If they devoted even a fraction of their promotional budget to delivering what we were promised, they wouldn't have to work so hard to get new guests. Their existing customers would be coming back for add'l cruises. Every time we receive another mailing from them it is like salt in the wound. We would just like the forget this cruise!!! Read Less
Sail Date November 2017
The ship broke down after leaving Honolulu, had to be towed by tugs back to port. Stuck in Honolulu for three days. Missed 40% of ports of call on the San Diego to Papeete Cruise. Feelings of insecurity, uncertainty and disappointment. ... Read More
The ship broke down after leaving Honolulu, had to be towed by tugs back to port. Stuck in Honolulu for three days. Missed 40% of ports of call on the San Diego to Papeete Cruise. Feelings of insecurity, uncertainty and disappointment. Oceania offered $500 shipboard credit on cruise in 2018/19 as compensation and that's all. No respect or empathy for passengers. Trying to benefit from passenger misfortune and their failure to provide a sea worthy ship. This is an example of anonymous corporate bean counters sabotaging the hard work and sincere efforts of the crew and staff to provide a high quality cruise experience. Many passengers were extremely angry and frustrated and will take legal action, write trip reviews and certainly not sail with Oceania again. The company emphasizes their committment to passanger satisfaction but when they have an opportunity to prove it we realize it's all just marketing lip service Read Less
Sail Date November 2017
Recommended by their exclusive travel agent Vacations to Go. Service was the very best Food too was the best of all cruises we have been on. Ship is small and lacks many of the other amenities of the larger ships. The cabin ... Read More
Recommended by their exclusive travel agent Vacations to Go. Service was the very best Food too was the best of all cruises we have been on. Ship is small and lacks many of the other amenities of the larger ships. The cabin was very cramped. Washroom suitable for a child with step up at the door. I was told by other passengers that they prefer the larger Riviera ship which has much more on board activities, with the same excellent food. In Acapulco, I recommend using the services of Benjamin Alarcon of Tourist Transportation Service. He provides excellent tours by taxi at a fraction of the cost of the excursions offered by the cruise line. Call from USA 11 521 744 181 74 24 email: benjamin_alarcon@yahoo.com The ports visited in Central America were extremely poor. I was suprised that a top rated cruise line like Oceania would use these commercial ports where one has to use transportation to any point of interest. Read Less
Sail Date October 2017
We like leaving from the port of San Francisco. Wanted to see the Panama Canal. It was a long cruise, 17 days. The ship is nice, but we were disappointed with what they called a penthouse. It is very small, nice bed & bedding, ... Read More
We like leaving from the port of San Francisco. Wanted to see the Panama Canal. It was a long cruise, 17 days. The ship is nice, but we were disappointed with what they called a penthouse. It is very small, nice bed & bedding, little TV about 20", and only 2 plugs for American voltage! Bring a power Strip! The ship is very clean, very good food, nice staff. Very attentive to all our needs. Our Butler, Sanjay was an outstanding Bulter! Always right on top of our every need. The itinerary was not a good one for us. There really isn't a lot to see. The Panama Canal became boring after about 3 locks. The locks on our river cruise very more interesting. It was hot & humid 2 ports were canceled due to weather; Cayman Islands was to replace Key West, ended up being canceled too. We had 3 dinners brought from the speciality restaurants & served course by course in our suite by our Butler, Sanjay. Most other nights we enjoyed dinner on the outdoor terrace in the buffet. Getting on & off the ship was made very easily, no stress or long lines. There was a lot of time to sit by the pool, read & relax. Oceania does not push drinks on you; no art auction; no photographer; no coffee cards to buy, the speciality restaurants are always no extra charge serving wonderful food. This was our forth Oceania cruise, all the others being European, The Black Sea, Baltics. The one port we did enjoy was Acapulco where we had a private tour. It was a one time itinerary for us. Read Less
Sail Date September 2017
This was my first cruise but definitely not my last. My husband and I picked this cruise in particular because it looked like it wouldn't have any small children running around, as it was after Labor Day and the target demographic ... Read More
This was my first cruise but definitely not my last. My husband and I picked this cruise in particular because it looked like it wouldn't have any small children running around, as it was after Labor Day and the target demographic seemed to be for those 40 and up. It worked- we were nearly the youngest couple on board. Everyone we spoke to was an Oceania regular or had come from one of the bigger ship lines and not gone back. One couple was on their 20th Oceania cruise! The Oceania Regatta was everything I pictured a cruise ship to be. All the decor was very classically elegant and reminded me a bit of an English country home. The service was great, the food was delicious, and I never felt crowded. I spent lots of time in the beautiful Horizons bar/tearoom just looking at the amazing views. It was cool out but the saltwater pool was heated- we were nearly always the only ones utilizing it and the hot tubs. We got 4 nights at the specialty restaurants on board, 2 at Polo Grill, 2 at Toscana. I am in sales and so spend a lot of time taking customers to steakhouses, so I'm a bit hard to please, I suppose. I was pretty unimpressed with Polo Grill on both occasions. The service felt very rushed and the food was average. Toscana, on the other hand, was absolutely amazing. The two meals we had there were the best of the whole cruise. The service was impeccable. The main dining room food and service was excellent every time. We had breakfast outside nearly every morning in the Terrace Cafe, overlooking the wake of the ship. Beautiful and relaxing. I will say my biggest complaint about the Regatta was the coffee. It always tasted old and terrible. They have espresso machines with Illy beans but I like good brewed coffee and you just could not get it anywhere on board. We stopped in Ketchikan, Juneau, Sitka, The Hubbard Glacier, Victoria (BC), and Astoria (OR). Ketchikan was very charming, they have a nice little area on a pier with shops overlooking a creek. The salmon were getting near the end of spawning and you could watch them from the pier. We went to Dolly's House and took the $10 tour, which was worth it just to see the well-preserved kitchen and household items from the early 1900s. We also took an Oceania excursion that included a short nature walk and canoe trip. We were very fortunate to have a beautiful clear sunny day, apparently that is a rarity in Ketchikan. I was saddened to see that Ketchikan and Juneau's dockfronts were very cheesy and touristy. Apparently the cruise lines recently purchased all the waterfront property and filled it with jewelry and souvenir shops like you see in the Caribbean. There were dozens of tacky jewelry shops with sales people out front trying to lure you inside, it was really off-putting. The locals we spoke to were not happy about it. Sitka was much smaller and quaint, we really enjoyed our hike and shopping downtown. They had lots of unique little shops. All of our excursions (mostly hiking/nature walks) were very well run, had great local guides, and were very enjoyable. Another stroke of luck was on glacier day. Visibility was great and we were able to get right next to the Hubbard Glacier. Apparently on previous runs the fog had kept the Regatta from getting to it/near it. We saw lots of calving as we had cocktails on deck. What a great experience. Victoria and Astoria were nice, a bit boring. My husband and I managed to find the only bad restaurant in Victoria's Chinatown. Yelp really let us down there! The Flavel house in Astoria was a nice little tour of a beautifully preserved mansion from the 1800s. The Buoy Brewery was the highlight of our trip to Astoria, it is a waterfront brewery built on a dock with amazing food and drinks, with sea lions that live underneath it. There is a glass section of the floor you can look through to see them all lazing about and barking at each other. Our days at sea were relaxing and fun. We didn't attend any shows (they looked corny) or participate in too many activities, we just relaxed and lurked in our stateroom. Our cruise ended in San Francisco. We skipped the long taxi line and grabbed an Uber (apparently the taxis shun the ports because the fares aren't profitable). All in all, it was a great trip. We booked another cruise on Oceania while we were on board, we really enjoyed the all inclusive smaller ship atmosphere. Read Less
Sail Date September 2017
Our first cruise with Oceania, and second cruise overall. Service was excellent. Lots of nationalities on board and they gave a really welcoming feeling. They also cared about the guests : when my wife got seasick, several asked her, ... Read More
Our first cruise with Oceania, and second cruise overall. Service was excellent. Lots of nationalities on board and they gave a really welcoming feeling. They also cared about the guests : when my wife got seasick, several asked her, the next day, if she was feeling better. Catering was also very good, even excellent in the speciality restaurants. Only two remarks : 1) We found the Terrace Cafe on deck 9 to be very draughty. When doors where simultaneously open back (terrace) and front (pool side) a cold wind blew through the restaurant. 2) several times unripe fruit was served. A pity and a waste of food. We had the impression that the itinerary and timing were not high on the priority list of Oceania. At least twice we arrived at noon in a port, with excursions starting at 12:15. Instead of being able to view the arrival, this forces people to be in a restaurant instead. The biggest disappointment was the passage of Seymour Narrows. While the daily newsletter addressed and documented it, the captain was more honest in his announcement : it was planned for 2:00 AM ! In other words : in the dark. Yet, when we'd stayed in the nearby village of Campbell River, we'd seen cruise ships during day time. You understand our disappointment. "Luckily" we actually woke up shortly before and were on our terrace : but the only thing we saw, near the ship, in the lights of it, were at least 10 dolphins following at short distance. Poor pictures, but at least some exitement. Actually, we cannot recall having heard the cruisedirector mention anything about the interesting things along the route. Quite a difference from our first cruise. But everybody was clearly informed about opening hours of boutiques and casino. To show were the priorities were. Read Less
Sail Date August 2017
This was our 5th Oceania cruise, but the 1st one on one of the smaller ships (have always been on Riviera or Marina) -- and we will never travel on the smaller ship again. We understood that the cabins would be smaller, but didn't ... Read More
This was our 5th Oceania cruise, but the 1st one on one of the smaller ships (have always been on Riviera or Marina) -- and we will never travel on the smaller ship again. We understood that the cabins would be smaller, but didn't realize that the bathroom (the shower in particular) would be so tiny that it was almost unworkable. No countertop space, no place to put the clothes you wish to put on after your shower, and very little storage space in the bathroom at all; also no plug for the hairdryer. We have always touted Oceania for their excellent service and food. It seems that the sale to NCL had caused them to diminish their staff to the point that the service is definitely suffering. We have brought 10+ customers (with multiple cruises each) to Oceania, but are no longer sure we can recommend Oceania after this cruise. Read Less
Sail Date August 2017
We chose this cruise for the itinerary. Alaska was on our bucket list. We had cruised with Oceania on the larger Riviera in the Med last November and wanted the same quality experience. We flew into Seattle a day early, staying at the ... Read More
We chose this cruise for the itinerary. Alaska was on our bucket list. We had cruised with Oceania on the larger Riviera in the Med last November and wanted the same quality experience. We flew into Seattle a day early, staying at the Fairmont - great downtown location. Stayed on in Vancouver for two days after disembarkation. Both embarkation and disembarkation were smooth as silk - definitely first class. This ship is half the size of the Riviera; so it's much easier to negotiate = not so many long treks down the hall to elevators ,etc. With half as many passengers, you recognize faces within a couple days. Not so on the Riviera. But, we missed some things. We missed the additional specialty restaurants, Jacques and Red Ginger (especially the later). There was no culinary center, with classes to take. The Canyon Ranch Spa did not offer acupuncture. There was noticeable crowding in the Terrace Café and the Library. On several occasions, after circulating through the Terrace twice, we gave up and went to Waves, both at breakfast and lunch. We liked the Main Dining Room better on this ship. We quickly discovered that Vijay was a terrific server and requested him each time we ate there. We found the MDR a great place for a quiet breakfast and always got a window table at that time of day. Baristas was just outside the MDR, which made it quite convenient. The cappuccino and pastries were always delicious. There was a bridge instructor on board. He knew his stuff, but was not very engaging with the few people who showed up for the first class. That, combined with rough seas and the resulting tummy upset, put me off of further classes and play. Our butler, Rahman, was always pleasant and, once he understood our routine and preferences, anticipated our needs and took good care of us. When we were on the Riviera, in a Vista suite, we had utilized our butler a great deal. In retrospect, we should have done the same on the Regatta. It wasn't until almost the last night that we ordered room service dinner from Toscana. We did order breakfast room service twice - nice to have a hot breakfast before heading out for shore excursions. We did not attend any of the shows, nor did we go to the casino, play Trivia, etc. We had one rough sea day. Aside from that, aside from almost constant rain, the sail was pleasant. We didn't get to use our balcony very much, mostly at the beginning and end of our cruise. We had arranged private excursions in most ports; but we did do Oceania's "Sea Otters, Raptors and Bears, Oh My" in Sitka. It was actually fabulous - bus driver/guide on for the first portion of the excursion was full of knowledge and enthusiasm. Alaska Raptor Center is a wonderful spot, and the show there was fascinating. Bear rescue was alright. The sea otter portion, on the water, ended up a wonderful, surprising whale watching adventure. We literally saw dozens of humpbacks, who put on quite the show for us. We did eventually see sea otters and sea lions; but they had already been upstaged by the whales. We are happy to have done the Alaska cruise, to see the magnificent scenery and some of the wildlife. But, once is enough. Next for us, the Baltic, back on a larger Oceania ship. Read Less
Sail Date August 2017
I liked the itinerary--an Alaska cruise, and Oceania has been our go-to cruise line for 10 years. While somewhat expensive, we always enjoy ourselves, given their EXCELLENT quality of food and service all the time. Shore excursions are ... Read More
I liked the itinerary--an Alaska cruise, and Oceania has been our go-to cruise line for 10 years. While somewhat expensive, we always enjoy ourselves, given their EXCELLENT quality of food and service all the time. Shore excursions are OK, but overpriced, and their wi-fi is sporadic and very much overpriced if you actually paying for it. Nightly entertainment is OK, but not great, and the entertainers double as co-ordinators of sports activities (such as shuffleboard, putting contest, bean-bag toss, etc). The ship is always kept spotless as it is always being cleaned and polished. Common-area furniture is upscale. Large wine list, but most bottles are around $50 when the 18% service charge is factored in. All soft drinks and juices are always free, as is ice cream all day if you want it. Very informal atmosphere--formal clothing is never required, but "dressy casual" is required for dinner in the restaurants, but acceptable in the buffet. I've booked two more cruises as we feel the benefits outweigh the shortcomings of Oceania. Read Less
Sail Date August 2017
This cruise was planned to celebrate DH's 90th birthday and was to include the entire family -- our four children, their spouses, if any, and six grandchildren. Altogether, 13 family members participated: DH and me,our four children, ... Read More
This cruise was planned to celebrate DH's 90th birthday and was to include the entire family -- our four children, their spouses, if any, and six grandchildren. Altogether, 13 family members participated: DH and me,our four children, one daughter-in-law, 5 granddaughters aged from 19 to 23, and one grandson of 15. Our son-in-law could not attend. Most of us came to the port of Seattle on Friday before a Monday cruise departure for the Awe of Alaska cruise on the Oceania Regatta. We really enjoyed Seattle. We stayed in the Best Western Executive Inn which was ideally located just 2 blocks from the Space Needle and walking distance for everyone but DH and me from Pike's Place and a host of other attractions. On Monday my daughter arranged with the hotel for a van to take us to the port. It was not quite big enough for all of us and our luggage -- I have a mobility scooter -- but in two minutes a limousine appeared to take DH and me -- and we all arrived at the port within a couple of minutes of each other. Boarding the ship was painless and we enjoyed lunch at the Waves Café before going to our cabins. The cabins are definitely small for concierge level accommodations and the bathrooms are really tiny. .But there was lots of storage space which swallowed up all our belongings. Two of the cabins had to accommodate three people each, but nobody complained after they put their belongings away, and everybody learned quickly how to shower in the tiny shower. The food was mainly very good. We had made advance reservations in the two special restaurants, the Polo Grill and Toscana, and everybody enjoyed the meals there. But I think everybody except DH and me preferred the meals in the Terrace Café where you could be out and done in less than two hours. We enjoyed the food in the Grand Dining Room more than the food in the Terrace Café. Our last cruises were on Seabourne and on Viking River Cruises and we felt they had more and better salads for lunch. We prefer to eat salads rather than meat for lunch. I also missed the complementary wine flowing like water on those two lines. But we used our $400 per cabin OBC to cover wine at dinner plus most of us got in some spa time. We had signed up for a bunch of shore excursions long before we sailed. In Ketchikan, our children and grandchildren loved the Neets Bay Float Plane Bear Watch trip. We took a cruise to Misty Fjords which was not misty and we saw no wild life so it was somewhat of a disappointment. One son and his family also did the Saxman Village and Lumberjack Show and enjoyed them. In Sitka most of us took the Sea Otter and Wildlife cruise and we did see sea otters, seals and sea lions, and a bear. One son, his kids and another granddaughter went hiking. In Prince Rupert that same son went hiking again while the rest of us went on a whale watch and saw lots of whales. Our 15 year old grandson could have found other male teens on board but stayed with his older cousins and made no effort to make other friends. We thought the entertainment was disappointing, but it was not great on Seabourne either. We went to two lectures and would have enjoyed a few more. Overall, everybody had a great time and it was a very good cruise. Read Less
Sail Date August 2017
Oceania generally offers an excellent experience. But not in the summer!! Our Alaska cruise was overrun with undisciplined kids. We could have saved packing our swimsuits, sunscreen, deck shoes and coverups, because there was no way to ... Read More
Oceania generally offers an excellent experience. But not in the summer!! Our Alaska cruise was overrun with undisciplined kids. We could have saved packing our swimsuits, sunscreen, deck shoes and coverups, because there was no way to get anywhere near the pool or jacuzzis. Since Oceania specifically discourages children on board, shame on the parents who think that they are the exceptions, and that their own children are angels? NOT SO! There were 40 (or was it 60?) kids onboard. It really doesn't matter, because when two kids get in a pool, no one else need apply. They were jumping off of handrails, running, yelling, splashing, and taking over the entire area. It's what kids do in and around pools - duh! It was very disappointing to have been denied that part of our cruise experience, which was important to us. Parents, please take your darlings on Disney Cruises, where they (and the other pax) can enjoy themselves. A note about the entertainment: There were two of the best entertainers we have seen on a cruise ship - a magician (Becker) and a comedian (Tom Blake). There were also some of the worst - a troupe of young singers and dancers who tried very hard, but would have been excellent at a high school musical. Read Less
Sail Date August 2017
I love Alaska, this was my second cruise through Alaska. Chose Oceana for food reviews. Didn’t disappoint. Excellent in dining rooms and buffets. They took great care to serve you at buffet so as not to contaminate service ware. They ... Read More
I love Alaska, this was my second cruise through Alaska. Chose Oceana for food reviews. Didn’t disappoint. Excellent in dining rooms and buffets. They took great care to serve you at buffet so as not to contaminate service ware. They have organic food which is important to my digestive system. Shows were good. Tours were fair, we enjoyed hiking the rain forest, kayaking in the rain, loved it all. I’m physically challenged, none of the tours were difficult and we chose the most athletic ones. Never needed my cane. Until the next day. LOL. Wish we had toured the college fiords. Room service was amazing. Surf n turf burgers were my favorite by the pool. Alaska never disappoints. Love the ship size, great ages. Few children. Cabins are small but adequate for two. Traveling with best friend, her first cruise. Will definitely go on Oceana again. Tried to book Nov Tahiti, ended up on Seabourne October. Excellent gluten free choices, daily homemade ice creams. You won’t be disappointed. Read Less
Sail Date August 2017
I have been on six Oceania cruises. The first was June 2009 Rome to Istanbul.We ate in the Grand Dining Room. It was beautiful. The service was great and the food amazing. Just like what one would expect in the finest restaurant around the ... Read More
I have been on six Oceania cruises. The first was June 2009 Rome to Istanbul.We ate in the Grand Dining Room. It was beautiful. The service was great and the food amazing. Just like what one would expect in the finest restaurant around the world. Everyone at our table was a real "foodie" and the topic of conversation fine dining. I loved it! The 2nd was 2012 and there was a big difference with the quality of the food served. Traveled with Oceania again in 2014, 2015, 2016 and in Aug 2017. I have been on Regatta 3 times and Insignia, Riviera and Sirena. The staff has always been great. Always there to help with any need (I even scattered my mothers cremains from Regatta in 2012). They always have a smile and work very hard to make your cruise the best ever. The cooks (I will not call them Chefs) are horrible!!! I've heard people say that they had better food at a Hometown Buffet. The Special Restaurants are OK but you can't eat there every night. On the last cruise we had a running joke about how many ways they would serve the same bland ground meat with a little onion in it. It was keftka, albondigas , Italian meat balls, some other meat balls, and one morning they placed a fried egg on top and gave it a French name. Even a poor cook would have added an herb or spice every now and then. They should have some of the regular staff help them out as I think they would do alot better. I don't ever want to go on another Oceania cruise again. I have stayed with them in hopes they would return to the great experience of the past. I am embarrassed that I have touted them to so many friends!! They say "you pay for what you get," NOT on Oceania anymore. If all I wanted was a way to go from here to there on a moving hotel there are other cruise lines costing much less. Have been told there are still other lines that are what Oceania once was. I'll try them next. And make sure they are not the same owners. Read Less
Sail Date July 2017
This was our first cruise! We were celebrating my husband's 60th birthday and our 25th wedding anniversary on August 1, 2017. We chose Oceania Regatta for it's size (684 passengers) and the itinerary. We did not want to cruise ... Read More
This was our first cruise! We were celebrating my husband's 60th birthday and our 25th wedding anniversary on August 1, 2017. We chose Oceania Regatta for it's size (684 passengers) and the itinerary. We did not want to cruise on a mega ship, it had six ports of call including Victoria, BC and we cruised Hubbard Glacier on our anniversary! We drove from our home in Northern California to the Seattle Hilton where they have a Stay and Cruise package. They let us check in early on Thursday and we spent the whole day exploring Seattle. We rode the Metro light rail downtown to Pike's Place, rode the monorail to the Spaceneedle and then both back to the hotel. We spent one night at the Hilton and then they stored our car for the 10 days we cruised providing a shuttle to and from the ship. Embarkation could not have gone smoother! We were on the ship quickly and eating lunch in the Terrace Cafe with a younger couple that let us join them. This was their 6th Oceania cruise! We quickly found that most passengers had cruised before and most with Oceania multiple times. Our cabin was ready by 2:00pm. We were in a Concierge level balcony stateroom, aft cabin. From what we had read we expected a small cabin with little storage and an even smaller bathroom. We were pleasantly surprised by the amount of closet and storage space with plenty of hangers. Two of our empty suitcases fit under the bed and the third, which was too big, did fit in the closet. The bathroom was small but adequate with storage. Our only complaint with the bathroom was only one electrical plug and in an odd place. The bed was larger than an advertised queen and very comfortable. The end of the room was an entire sliding glass door to our balcony which gave us a great view of the ocean. The Regatta is beautiful! The rich decor, teakwood, and original art everywhere is gorgeous. The decor is not modern but more of ships gone by, but we loved it! We were allowed two reservations in both specialty restaurants and found them both very good to excellent. We especially enjoyed Toscana, the Italian restaurant. We ate dinner once in the MDR which was good but a little slow. We ate lunch a couple times in Waves Grill but the rest of our meals were in the Terrace Cafe, Regatta's buffet. We found it time saving with excellent food, many choices, yummy desserts and ice cream for the hubby. A highlight for us was afternoon tea held daily in the MDR at 4:00 pm with the Avista String Quartet! We loved the entertainment! The shows put on by the Regatta Production Cast were excellent! The Regatta Show Band was also very good especially the saxophonist. The two shows by comedian Tom Drake were great. We went to every 9:30 pm show but two! The activities aboard were many and varied. We had so many activities we wanted to participate in and many at the same time! My husband enjoyed the ping pong tournaments and we both played bingo and participated in some of the trivia contests. I went to two of the enrichment lectures, one on Alaskan wildlife and the other on Glaciers. My husband caught part of the presentation on earthquakes. All were good. We visited Ketchikan, Juneau, Icy Straight Pt. In Hoonah, Skagway, Sitka, and Victoria, BC. We had a shore excursion in every port but Icy Straight. Highlights were the Mendenhall Glacier and gardens in Juneau, the White Mountain Pass railroad in Skagway, kayaking in Sitka and Butchart Gardens in Victoria. The service aboard the Regatta was excellent! The ship was always being cleaned! All the staff from entertainment, to waitstaff, to cabin stewards were so nice, helpful, and personable. Within a few days we were being called by name. We both used the Canyan Ranch Spa and I had the best facial I have ever had and my husband had the best therapeutic massage ever. We enjoyed interacting with other passengers. Most were in there 50's, 60's and 70's but we met younger passengers, multi-generational families and a very few children. All were nice, eager to share where they were from and previous cruise experiences. We wished we had seen more wildlife. It may have been the time of year and warmer weather. We had weather mostly in the 60's and even 70. The excursions we chose did not center on wildlife. We did see many bald eagles, fish, Sitka black tailed deer, whales spouting and my husband saw one humpback whale. I had wanted to see Orcas, brown bears and the black and white porpoises. We did hear of sightings of these. We did get a late start from Seattle. The ship was suppose to sail at 5:00pm but did not leave until 7pm. Our second evening onboard, a sea day, was quite rough with about four hours of rolling about with many reports of seasickness. The rest of the cruise was fine. Disembarking went very smoothly with no complaints from us. We hope to cruise again in the future and would definitely choose Oceania again! Read Less
Sail Date July 2017
Before I begin, let me say that I had a fabulous trip a few years ago on Oceania's Riviera in the Mediterranean. It was superb in every way possible, so my view of the Regatta suffered in comparison. I realize my review will sound ... Read More
Before I begin, let me say that I had a fabulous trip a few years ago on Oceania's Riviera in the Mediterranean. It was superb in every way possible, so my view of the Regatta suffered in comparison. I realize my review will sound very negative and I am sorry, but I am just being totally honest in my comments. I will not book a cruise on the Regatta again. Overpriced across the board. First, we allowed Oceania to book our flight from South Carolina to Seattle. Big mistake! Very inconvenient times of departures and arrivals...leaving Charlotte 7 AM which required our booking a hotel for a prior night's stay because we live 2 hours from the airport...and then our return time was midnight which required our booking yet another hotel night to avoid driving home in the middle of the night. Also, we had a connecting flight coming and going with 2 hours delay each way! Next time, I will book a non-stop flight and enjoy our flight time a whole lot more and save $$ on two extra hotel bookings!! We chose Oceania's Pre-Cruise Package to spend the night before our cruise in the Fairmont Olympic Hotel. It was hugely overpriced! It did include shuttle from airport to hotel and from hotel to pier which was good. Next time, I will book my own hotel near the pier and pay for a taxi. We chose an "A1 Concierge Level Veranda". Suite 7121. This level is up there right next to the Penthouse Suites so it leads you to believe they may be somewhat alike....NOT! It was totally aft and the view out from our deck was beautiful although it rained most every day or was too cold to sit outside. We had one large suitcase that would not fit under the bed so it sat next to the deck door for the journey. I had read reviews on here about how small the bathroom is, but we still were shocked!! When sitting on the toilet, your left knee is about 3-4 inches from the bathroom door. The shower is maybe 18-24 inches in front of you and you can rest your right elbow on the sink. Dim lighting and no magnifying mirror for putting on make-up or shaving. The shower is 3-4 feet square...a tight fit even for normal sized people! Total counter space is approx. 12-18 inches long and about 5 inches deep. The suite itself was VERY compact. My friend and I had twin beds that were pushed together..made up separately, thank goodness!....there was certainly not room enough to separate them. There was just enough room for one person at a time to walk between the end of the beds and the slender dresser. We met our "concierge" Jemilie" upon arrival, but only saw her during the week in the hallway as she and her helper cleaned other suites. They were friendly and our room was always made up promptly when we left it. We had room service bring us coffee each morning and barely had room to place a pot with 2 cups on the tiny table in our suite. The food was generally good. We ate at both speciality restaurants and were pleased with the service in both. The Terrace Cafe was best! The lobster tails each night were wonderful!! Entertainment, etc: We enjoyed the String Quartet at many venues during the cruise, we played a little in the (very small) casino, played bingo a couple of times, enjoyed afternoon tea in the Main Dining Room at 4, attended the comedian's show (so-so), chatted with the computer guy (Paulo) a couple of times (he was helpful and great!) . The overall look of the ship is a bit dated. I know it was refurbished in 2014, but still needs updates. The furniture in the open, gathering areas is tired. By far, a highlight of our trip was in Ketchikan...riding in the catamaran to enjoy a Crab Feast !! Never have we had Dungeness Crabs cooked to perfection and never ending!! In Sitka, we took the 3.5 hour catamaran tour to see Brown Alaskan Bear, Sea Otters and Bald Eagles. Beautiful views and knowledgeable Naturalist to explain many things. Embarkation and Disembarkation were seamless and easy. Read Less
Sail Date July 2017
Ultimately forgettable Regatta... EMBARKING: *We arrived by private car, so our arrival experience will be different than if you are arriving on a cruise arranged bus.* If arriving Seattle to park in a garage, drive to the baggage ... Read More
Ultimately forgettable Regatta... EMBARKING: *We arrived by private car, so our arrival experience will be different than if you are arriving on a cruise arranged bus.* If arriving Seattle to park in a garage, drive to the baggage drop area at the pier first. Porters will take your checked luggage, and you won’t have to schlep it from the parking garage, as we did. There isn’t a soul to be seen in the parking garage, so don’t believe the bit about a shuttle and service. Check in is similar to the airport. Documents at a desk, more lines, security check, and on to the ship. At t hat point you will probably be sitting in a lounge or out by the pool for two hours. Your room will be ready around 3pm, and everyone showed up at 1 on our ship. There were no announcements for the staterooms. Only the suites were called at 1 and 1:30, and then nothing. STATEROOM: Having taken other cruises with other companies, we knew we wouldn’t be in our room much, so we chose a lower level stateroom. However on Regatta the 3000’s are on the same hall with crew quarters and crew operations, so you will be dodging workmen and not just other guests in your narrow hall. The stateroom was average. Same tiny shower as all other ships, hard couch, tiny dressing table mostly taken up by an ice bucket, and tiny porthole. Closet was a reasonable size and had a generous amount of hangers, and there were two rows of small drawers flanking the refrigerator compartment. Our luggage fit under the bed, and our carry on sized bags on the window ledge. You can ask the room steward to take your luggage away to store, but I was using it to access my items in addition to the drawers. Worst part of the room: the water temperature. One minute of scalding water, adjusted to warm, then went stone cold within two mins. Men would likely be able to soap, rinse, and run- but don’t try lingering to condition your hair or shave your legs, ladies. I don’t know if this was because we were in the steerage class, but I would hope the suites had better regulation of the temp. Also the much touted Bulgari shower gel and shampoo provided ensure that you will be knocked down by the odor constantly while aboard. The crew and the guests all reeked powerfully of it. SHORE EXCURSIONS: If you are new to cruising, you may not realize the eye popping prices on the shore excursion packages. This cruise stops at Ketchikan, Sitka, and Prince Rupert. There isn’t much to do in any of those towns, so they package up sightseeing flights ($300+), salmon sportfishing ($300+), and even a zip line in Ketchikan ($200+). Even a “walking tour” is eighty dollars. This is where the cruise really makes their money on you, so choose carefully. You will be lumped in with other cruise ships coming in as well, so it is not a private tour for Oceania cruises. I cannot comment on the quality of the tours, as we did not elect to buy any of their offerings. We walked around the towns ourselves. Ketchikan is the most touristy, with all the junk shops right at the pier. Sitka is more “lived in” and smaller. Prince Rupert bordered on scary downtown. Walking uphill from the pier area quickly degenerates in to boarded up stores, government welfare offices, thrift shops, and Walmart. Sketchy looking folks lying in doorways and rude groups of teenagers had us heading back to the ship. ON BOARD SHIP DAYS: There are two “days at sea” on this cruise. One was supposed to be a tour of the glaciers, but due to large chunks in the water, the ship could not risk the props. (Another ship ahead of us had apparently become stuck while trying to navigate the narrow channel) We glimpsed a ribbon of glacier coming down a hill, and some gorgeous waterfalls and blue ice in the channel. The final day at sea, cruising back to Seattle, has no views. If you rise by 4 AM on the final day you might watch Whidbey Island passing by as you enter Admiralty Inlet. Seattle skyline views will appear around 6AM. SHIP AREAS: -LIBRARY is well stocked and very English. Deep leather chairs with ottomans were prized lingering spots. Good views out side windows. -POOL is very small, and it and the hot tub were constantly filled with children on this cruise. More on that later. Towels and blankets provided, but usually not well stocked. Lounge chairs only face in to pool, none to the view, so we had to constantly turn them out. Loud 70s music over the PA. -COMPUTER CENTER-has available terminals. We received free WiFi with our package, so we just used our tablets. -CASINO- lots of slots, and a few tables. Slot tourney most evenings, and a Bingo jackpot ongoing. Careful- using your room card on the machine carries a surcharge. -SHOPS-Two. One a standard high end jewelry store, featuring pearls and inlaid turquoise/tribal jewelry, and perfumes. And the usual gift shop with clothing and sundries. Wait for the last evening for 50% off sales on certain items in the gift shop. - Gym- standard equipment. Some classes, such as Pilates or yoga, but mostly CanyonRanch special spa services. No one using the gym most days. Kids playing on equipment on others. -CanyonRanch Spa. Can't comment on this as we declined services. DINING : -We thought the Main Dining Room would be a more laid back experience for us than other cruises because we could request a table for two, and not have to make awkward small talk with six other people. However, the dining service will take two hours, and you will be listening to the other diners at your elbow, especially the tables filled with babies and small children. The food in the main dining room has pretensions to grandeur, but falls short. Both lunch and dinner have choices from the “CanyonRanch” spa menu, and they are the least inviting. Appetizers of scallops or consommé or raw (“tartare”) salmon are offered. They also had themed lunch days, with Moroccan (eggplant, yogurt sauces, chickpeas) and Greek (tzatziki, lamb, more eggplant), and Mexican (fish ceviche, chimichangas). Dinner ranged from lobster, steak, pastas, and chicken to more exotic duck a l’orange, guinea fowl, veal sweetbread, and venison. There was always the “Chef Pepin” menu of New York strip steak, rotisserie chicken, or poached salmon as well. The portion sizes are such that you can order an appetizer, soup, salad, and entrée and still manage a dessert. The dessert are uniformly NOT sweet. Chocolate is dark to almost bitter, and cakes are dry. We began to choose the ice cream option after a few evenings. **The dining room distinguished itself on the first night by serving my husband a salad with a thick black hair in it. I put on my glasses to view the rest of my plates after that. The waiter didn’t really apologize. Just rolled his eyes and whisked the plate away. Wine pairings are offered on the menu. We do not partake so I cannot comment on the offerings. THE TERRACE CAFÉ- This is just…weird. Presented like a buffet, but it isn’t. Throngs of people mill around, pushing between two rows of service areas with no clear start or end. Servers stand behind the glass, holding plates, and waiting for you to choose your food item. They don’t speak enough English to understand any variation, so when I asked for “half tomato and half alfredo sauce” on my pasta, the poor boy was reduced to a gibbering panic. I don’t know if it is the fear of contamination and spreading illness (see constant reminds to use hand sanitizers throughout the ship) or to keep the patrons from gorging with full buffet plates. After you juggle your plates to a table, a waiter will bring beverages and specialty coffees. This “half service” benefits no one. The food is what I would call “casino standard” here. Pizza with toppings like tuna and crab, special Asian day with whole roast pig and sushi rolls, and always sandwich makings and pasta. But everything is very bland and homogenous. Desserts are a tragedy. The 4th of July cake, dutifully decorated with red/white/ blue frosting, turned out to be Italian cream cake, heaped with fruit inside. Cookies are not sweet, chocolate is dark and trending bitter, and puddings are bland and usually heaped with more fruit. We chose the daily ice cream usually, with their best offerings being a milk chocolate cappuccino and a very good sorbet offering in lemon and raspberry. We did eat breakfast in the Terrace on the final day, as we could not order room service. Eggs were tasteless and runny, with harder chunks of hard cooked parts. Toast was blackened and bacon was hard and crumbly. Husband tried to obtain cereal, but bowls and milk were kept behind the counter and he couldn’t see asking for a box of cereal to be dumped in a bowl and milked, and then try to carry it to the table. (NOTE: room service is “continental”. No eggs or hot foods, except toast or English muffins. Each day we ordered a fruit bowl of various melon chunks, cereals, coffee, and a pastry. Much more relaxing way to begin your day. Make your selections in the evening and leave the card on the door, and the phone will ring in the morning as the food is on the way.) WAVES GRILL: This poolside café offers Panini sandwiches and burgers, and a small array of changing salads and fruit. I tried an Angus burger on arrival before our room was ready. It was watery, tasteless, and gray. Husband said his chicken Panini also lacked flavor. Fries on the side were bland. Also in Waves is the milkshake station. These are thin and runny. The server takes a few scoops of ice cream and adds milk to blend. The result is flavored milk. I would only recommend Waves for children. AFTERNOON TEA: How we were looking forward to this. Alas, again something has gone wrong with service. After fighting for a seat in Horizons (one of the few good viewing spots with comfortable chairs), a server brings a pot of hot water. Another brings by a box with a selection of tea. Much later a cart is wheeled by, whereupon everyone springs from their chairs and swarms him. There are no sandwich cookies or “biscuits”. There is a cake offering, some various wilted sandwiches (shrimp salad, etc) and some attempt at petit fours that were leathery and dry inside. Another server is by the door with platters from which you may choose items, if you can’t make your way to the cart service. Why not make it a true tea? Sit at a table and be served. They could take a lesson from Butchart Gardens in Victoria, BC. POLO GRILL: One of our dinners was spent in the Polo Grill. This is where you will receive the most food on the cruise. Your appetizer is large, your soup bowl big, and your entrée comes with full sized sides. I chose the filet mignon, which was easily 8 ounces and not 5, as the menu said. (There is a 20 oz Porterhouse, if you want to get crazy. ) I chose the truffle mashed potatoes (interesting, but not wow) and sautéed mushrooms for sides, and the French onion soup. The meat was delicious. The service was OK, but again they lost interest in refilling our water glasses after realizing we weren’t ordering wine. You should never have an empty glass in what bills itself fine service. TOSCANA: Another dinner was at Toscana. Declining the octopus carpaccio (shudder), I instead had the mozzarella and tomatoes with olive oil. Boring. Hubby went straight for the ham and potato soup, and gnocchi in pesto sauce. Both just fine. For the entrée, I passed over veal, lamb, and sea bass and chose a ravioli, which I now realize must have been meant to be a starter. Filled with a plain meat and rosemary and tomato filling, it was sticky and chewy. Hubby chose a Dover sole, which he pronounced tasty. Hubby happened to be celebrating his birthday this evening, but I had not filled anything out on the cruise questionnaire about it, nor requested any special service. We were surprised and taken aback when the waiters crowded around the table to sing (cringe!) and deliver a chocolate mousse birthday cake. I would have expected that at Applebee’s or TGIFriday’s- not at a fine dining restaurant. The cake was divided between us, and no other dessert menu offered, so luckily we like chocolate! I guess I appreciate the effort with the cake, but perhaps it should be arranged by the spouse, and not sprung upon us as a couple. Coffee bar outside Main Dining Room: Afternoon snooze can be fought off with a cappuccino or espresso from the bar here. There is also a frozen chocolate frappuccino, given in a tiny paper cup. A small offering of cookies and tea sandwiches is available for self service, but the sandwiches look terrifyingly wilted. No one wants to eat a shrimp salad sandwich that has been sitting in the heat for an hour! The cookies are the same as the Terrace café- raisin, peanut butter, a plain cookie with some chocolate bits, and a taste free dark chocolate cookie. ENTERTAINMENT: We attended two shows of the singing/dancing - both high energy and of the “god bless ‘em, they tried” sort. Three boys and three girls shoulder the responsibility of the night’s entertainment (and they double as your muster drill attendants) and there is a live band which is very good. A string quartet floats about various areas- near the shops or at the tea service, and they are very good but given to playing arrangement of pop tunes instead of sticking to traditional classical music. We declined to see the two shows featuring a pickpocket, who apparently told jokes and lectured on how not to get robbed. Yes, that really was two shows. Also doing two shows was a comedian, working “clean”, so I am imagining some Seinfeld type humor. We did not attend. A guest lecturer showed slides and gave an 8th grade level talk on whales and fish. National Geographic, it was not. “Luigi at the piano” plays in the martini bar and can be heard howling ABBA and Elton John and Carly Simon. Yikes. Other entertainment includes mandatory cruise staples of Bingo, shuffleboard, bridge, trivia, and golf putting. DISEMBARKING: Be prepared to be out of your room by 8AM. Your “checked” bags have to be in the hallway no later than 10pm the night before, so make sure you haven’t left your passport or anything vital in them. Check your final bill carefully in the morning. (Many people were in line the next morning haggling their bill )About 7:30 your room steward will be hopping in the hallway, so you’ll go upstairs to eat in the crush at Terrace or wait in one of the lounge areas for your colored boarding pass to be called. After passing through a long line to give one last scan of your Oceania card (to make sure you actually left the ship!) you’ll proceed many football field lengths to where your checked bags wait. Gather those and haul them through Customs, and from there you either pick up your after ship tour, or bus to the airport, or proceed to the parking garage. Again, without help for your bags, so don’t plan on that. FINAL THOUGHTS: I'm sure you think I've been picky and cranky by now, if you've read this far. But we travel a lot, know good service, and expect quality for our dollar. If you’ve never been on a cruise, I suggest you pick a line with lower prices. Oceania is a standard cruise. We were convinced, looking at the literature, that it was a cruise for older adults with higher standards for cruising and entertainment, and demanding a higher standard of dress. All brochures stressed “country club casual”. Don’t believe it. Jeans appeared regularly in the dining room, and besides showing up in a swim suit, I’d be surprised if they turned away anyone. This Seattle to Seattle run was filled with parents with babies, toddlers, and school aged children. There was nothing for them to do. Other lines have babysitting services and children’s programs. On this boat the children will be everywhere their parents are, which includes in the hot tub, round the clock in the pool, playing in the elevators, and screaming in the fine restaurants when they don’t happen to like foie gras. We thought a smaller ship with only 600 guests would feel more open and relaxing than one of the huge Celebrity or Carnival ships. It turns out it just feels like a smaller ship with the same amount of people. Less amenities, less places to be alone or have quiet, and apparently attracting lesser entertainment- let Regatta be “forgotta”. Read Less
Sail Date June 2017
My husband and I have done roughly a dozen cruises on various luxury lines, and I have done two others on mainstream line Holland America (including in a Neptune Suite), so the review below compares the cruise on this “upper ... Read More
My husband and I have done roughly a dozen cruises on various luxury lines, and I have done two others on mainstream line Holland America (including in a Neptune Suite), so the review below compares the cruise on this “upper premium" ship with prior, different style experiences. We have not previously sailed a line labeled “upper premium” and were curious to compare with luxury lines. We were in a Penthouse Suite which was comparably sized to Seabourn, Silversea, Regent, and Hapag-Lloyd base veranda suites. It had an assigned butler/stewardess team. Overall, we were not very impressed, primarily because of the mediocre food. We had originally booked this 7-day test cruise over the 4th of July holiday based on a recommendation for Oceania’s reputation for excellent food, and after the cruise, are mystified how that reputation came about. We also could discern the difference between “upper premium” and “luxury” cruising in other areas as well. EMBARKATION Overall, no major problems. We embarked around 12:30 for the cruise, which was leaving at 5 PM. We could have embarked as early as 11AM. Lines were very short, and after surrendering our larger luggage pieces and going through security, we were on board within 30 minutes. We ate an embarkation luncheon at the Terrace Grill buffet, and indoor/outdoor venue, which was very crowded, open “seat yourself”. Food was nothing special (a lot of hard, over-cooked meats, very limited salad choices, bland desserts) and a bit on the cafeteria side of quality, with service to match. We were allowed into our cabin a little after 2. Luggage appeared one piece at a time (two were brought to the cabin by different valets, one was left in the hall, where many other pax suitcases were also lined up, as our deck included both PH and non-PH cabins). A bottle of chilled Jacquard champagne greeted us in the penthouse suite cabin, and our butler introduced himself soon thereafter. Muster was at 4, took about 45 minutes, and involved both a sit-down lecture in the main lounge venue (Regatta Lounge) then filing out to the deck to one’s muster station wearing life jackets, then standing around. At sailaway the ship’s band of five talented men played excellent bluesy music to a surprisingly small audience at the very small pool. There were no sail-away snacks or free drinks handed out. A couple waiters went around offering weak fruit/alcohol drinks, for $10 each plus 18% mandatory service charge to the few pax who were standing around (sign for the drink while standing up, after presenting your room card). DEMOGRAPHICS AND AMBIENCE. Mean age seemed around 55-60, with wide variance, which surprised us as we’d heard Oceania has many old pax. We were told almost all of the 650 or so mostly healthy-appearing pax on board held American passports, as did we, though based on the languages spoken I heard, a few of these were foreign-born. There were quite a few middle-aged people, and the younger adults (a few of whom I would call “dudes”) and 44 children on board traveling with extended family thus skewed the mean age downwards. There was a handful of mobility-impaired pax, but much less than I saw on prior Alaska cruises with Silversea and Holland America. I didn’t see any obvious solos on board (not surprising, as the prices are solo-unfriendly). Dress code: There were no formal nights or formal optional nights. During the day in all dining venues, and in the Terrace Grill at night, the designated dress code was resort casual. This meant that some people wore resort casual, some wore casual casual, and others wore hoodies and/or baseball caps set forwards or backwards. A few wore wrinkled shirts, or tops with writing on them saying important things like “be kind” or “go for it.” Sports-team related shirts and caps were also popular. In the MDR and specialty restaurants at dinner, most wore elegant casual at dinner, a few wore a jacket, usually without a tie. The CD was a friendly woman who unfortunately made announcements that were broadcast to all venues about many different things several times a day, so we dreaded when she would come on the overhead. Announcements were excessively detailed and included too much information about activities that only a minority of pax would likely be interested in (e.g., info about the “snowball jackpot bingo session”, and “name that tune”) and which we definitely did not want to hear at noon when we sat down to lunch in the MDR at noon to try and enjoy the calm venue, or during an enrichment lecture. Officers were European, crew seemed to be mostly Filipino (including a mumbling assistant sommelier who seemed to be on duty for all dining areas), Indonesian, and Indian. There were also some eastern Europeans and a smattering of others, e.g., a non-smiling South African woman at the Destinations desk. Crew wore name tags which indicated what country they were from. DECOR AND COMFORT This is a very comfortable, clean, well-maintained ship. There was comfortable, or very comfortable, furniture in all venues. There was a soft but supportive bed in our room, with an equally pleasant sofa. MDR chairs were simply heaven for my muscles and bones (I struggle with the hard chairs and sofas on Seabourn), and were plush on the bottom, top and everywhere else. The decor was a bit old-fashioned aesthetically, and tried to simulate an old European hotel, e.g., with pictures of odd Renaissance figures scattered here and there including in the public toilet areas, but also had some art which showed distorted pictures of women a la Picasso, alternating with more expected calm seascapes. None of the odd art impaired our enjoyment of the cruise. The pool was small and sometimes occupied by loud children (e.g., while we approached the Sawyer Glacier, even when overhead announcements and loud talking were banned). It was surrounded by two hot tubs, often used by larger groups. The only other hot tub in a more private area was near the spa itself and was very nice, large, sparsely used, and was accessible without cost to PH suite and above pax, and charged out at $25/person/day to others, or for use when pax had a spa appointment. DH used it a lot. CABIN Penthouse Suite, forward in the bow The PH suite was listed as having 332 square feet, had a balcony, and was as expected. It was clean and spacious with a soft but supportive comfortable queen bed, 3-seater sofa, table and 2 chairs. The suite bathroom was ok, a combination tub/shower with a retractable clothesline, one deep sink, and Bulgari toiletries. There was an immobile glass partition blocking off half of the tub, which made it awkward to put in the bathtub stopper before filling the tub (you either had to climb into the tub, and jump out before the water started, or contort your body). There were two welcome and well-positioned grab bars plus ribbing at the bottom of the tub, minimizing fall risk. It was hard to get our full-size suitcases to fit under the bed, but we managed (or could have asked the butler to help). Closet space was more than adequate for our week’s worth, or more, of stuff, though it was not a walk-in. The balcony had two cushionless adjustable chairs and a table, but no lounger. There were two oddly shaped footstools which were too low and flimsy for us to use. The balcony rail was metal with interrupted horizontal sections, so you could see the view through them when sitting down. Sound insulation was good, so we did not hear our neighbors through the walls. Though we were far up in the bow, near the bridge, we heard no noise from there, and the ride was smooth (but so were the seas). There were two thin cashmere blankets for our use. Linens and pillows were soft and luxurious. There was a small TV perched up and sidewards to the bed and sofa with basic cable channels, but you could not see your account or restaurant menus on the TV. The suite included butler service, which did not mean much for us. He brought afternoon “canapés" at 5 PM, which came from the same offered list every day, (you could pick two per couple from the list) and consisted of tiny portions of BBQ chicken wings, or tea style mini sandwiches with dried out bread, tiny celery sticks with blue cheese dip, or assorted other forgettable items like guacamole and salsa with taco shell chips that were not crispy. None of them looked like the pictures of the canapés in the catalogue. Fancier canapés were available for special order by big groups. There was a small non-fluorescent clock on the counter. Amenities of the PH suite included rights to reserve 2 nights at each of the specialty restaurants, pressing of 4 garments, butler assistance with packing, unpacking, shoe shining, booking dining reservations and excursions, rights to have hot and not just cold breakfast room service, as well as potential to have en-suite course by course dinner service. We passed on all of this, did not need a butler, just enjoyed the PH space. FOOD AND BEVERAGE: This was mostly mediocre, which was surprising, based on the internet Oceania food build-up we’d read. Perhaps the food on the Riviera and Marina are awesome, or this was an off week for the chef. But for whatever reason, on this cruise almost every meal (some exceptions) was disappointing at breakfast, lunch, dinner, tea time, and at en-suite canapés. Food was mostly uninteresting and not particularly innovative. Portions were large compared with luxury cruise lines, which some people might like, and generally more than we wanted, especially with the quality of the food. The two specialty, by-reservation restaurants are the Polo Grill (steak place) and Toscana (Italian). The Polo Grill, which we tried once, had good but not “oh my God” steak and prime rib, and was not as good as Seabourn’s Thomas Keller Grill. Toscana, which we also tried once, had a very large menu, and offered so-so pasta dishes (we had a trio of them as an entree and another as an appetizer), and a special was king salmon (overcooked). Especially poor was the lobster risotto style dish. The best thing about Toscana was that it had an olive oil and balsamic vinegar cart waiters wheeled around, from which you could choose which type of oils to dip your so-so bread in. The waiters also had fun Italian accents and sounded like Formula One or Moto-GP drivers doing post-race interviews. The Terrace Grill is the indoor/outdoor seat yourself buffet venue, and it has great views and comfortable chairs. Unfortunately, it also exuded a hectic atmosphere breakfast, lunch and dinner. It served “cafeteria-plus" quality food, often with meat hot dishes where the meat was overcooked. Fish was usually overcooked or forgettable, or pre-made sushi. Lamb stew in the MDR had hard, dried out meat, and a veal stew concoction at the Terrace Grill on French buffet night also had chewy hard veal. The “French” buffet night at the Terrace Grill was ridiculous: hard meats, no French-style white baguettes, they were out of creme brûlée by 8PM, cheeseless "French" onion soup tasted like Lipton's, cream puffs tasted like they had cream from a commercial squirt bottle instead of freshly whipped cream, there were only 3 cheeses and they were all Italian, and the only thing authentically French was the bad service and waiters’ annoyed attitudes. Bizarrely, the same night, there were also sushi offerings. The basic pate was ok so I filled up on that. We returned to the room feeling annoyed and discovered the butler had left us a little bowl of partially broken potato chips as an evening “treat”. What’s worse is that the chips were sadly welcome after our disappointing dinner, and DH devoured them. Coffee was drinkable or good in almost all venues. It included the option of serve-yourself coffee machines in Horizons, the equivalent of the Observation Lounge on Seabourn, where sleepy people lined up early in the morning to watch others fumble with the machines, or from Barrista the coffee bar, where people also lined up, similar to the way they do in Seabourn Square. Mixed drinks were weak and expensive and a poor value without a so-called “drinks package". One ounze of Calvados was $10 + 18% mandatory service charge, again, even if service was mediocre or poor. Wine purchased on board without a “drinks package” was heavily marked up (e.g., a $38/bottle retail wine, likely purchased for much less by the cruise line, was billed out at $90 plus mandatory 18% service charge). Soft drinks and waters, plus basic coffee and tea (in bags) and juices (from concentrate, not freshly squeezed) were included in the cruise fare. Wine service was generally cumbersome: first you had to wait for a waiter to come by and ask for the wine list, then wait to get the wine, then at the end find a waiter and wait to pay for the wine with your card. You were better off just quickly picking the one white or red wine by the 4-5 ounce glass for the day, to keep things moving. After experimenting with the Terrace Grill and two specialty venues, we gave up and took as many meals as possible in the MDR. There was a very nice red pepper soup, and an ok pasta with pancetta for lunch once in the MDR, but mostly the food was forgettable even though the views from the dining rooms were very nice, I loved the chairs, and there were many window tables for two. The best dish there was dubbed a “Taste from Red Ginger”, the Asian restaurant on the larger Oceania ships, called pork luc lac, though DH must have been allergic to an ingredient as he broke out in total body hives 2 hours later. I also enjoyed a vichyssoise appetizer soup, and the Duck L’orange was decently flavored, though it had some gristle. Lunch in the MDR often featured a special of the day “tastes of the world” with an offering of various dishes from other countries, e.g., Mexico, Greece, Morocco, India. Of those we had, they were usually ok, not stellar. An angus burger with fries was a basic burger, not gourmet. A caesar salad was a basic caeser, with nothing to distinguish it. Most soups lacked flavor. Desserts called “mousse” were mostly just puddings, ice cream was generic so I only ordered it once. A “Jacques” poached salmon with rice pilaf was a disgrace, and consisted of two slabs of deflavored overboiled salmon sitting on a plate next to a blob of rice without anything else in it that was called “rice pilaf”, and some overcooked green beans. The dish cried out for butter, tartar sauce, herbs, anything to give it taste. The uninspired presentation and bland flavors were well-suited to a nursing home. A Wienerschnitzel entree the last night, in addition to being overcooked (as usual) had a weird aftertaste resembling old cooking oil. Creme brulee was excellent. Morning small croissants were pretty good. Most of the danish and other morning pastries were not, lacking butter and/or sugar. Only one type of bread in the same daily bread basket, other than breadsticks, was not rubbery. SERVICE The cruise was not “all inclusive”, so it was made clear we would be charged $16/person/day plus $7/person/day for the butler on top of our PH suite cruise fare plus 18 percent for anything bought on board including alcohol not part of a "package". Nor was there an honor system (as is done on Hapag Lloyd) where you could just verbally give your cabin number for drinks ordered without having to pull out your room key card from its pouch and then sign. You had to sign for the drinks and wine, plus the mandatory 18% service charge. This was annoying and disruptive, e.g., if we were listening to a show, or standing up somewhere, or were in a hurry to leave after eating but needed to pay for the alcohol brought previously, or had poor service. The fact that crew would get their 18% service charge no matter what did not provide some with much incentive to do more than the minimum. We had no complaints about our PH butler, who was fine, he had previously served on luxury lines, but he did not need to do much for us. My only criticism is that one day we had the Do Not Disturb sign still out and 5 o'clock, canapé time, came up, so he called the phone in our room to check on delivery, that could have gone either way. We had brought 3 nice CA wines on board (legal, per policy) which we had served to us for a $25 surcharge at dinner. It was repeatedly a challenge to get dining room personnel to get around to opening our bottles so the wine could breathe while we waited for our food, even though personnel clearly saw the bottles on our table after we arrived. Apparently only the sommelier is allowed to open bottles brought on board. Some waiters were smart-alecky, e.g., one in the Polo Grill offered us "Crystal Geyser water, vintage 2017”, after we sat down and he saw our bottle of high end Napa cab we had put on the table. Too many personnel (usually from eastern Europe) were sullen or acted bored and overworked. Service at lunch in the MDR and dinner was on average better than at the Terrace Grill. Language barriers sometimes contributed to confusion. At breakfast, lunch, and dinner in the Terrace Grill service was poor, to match the chaotic atmosphere and food, with either delays, mix-ups, oversights, or attitude, which created a sense of dread going there, as with a negatively conditioned Pavlovian dog. The mostly Filipino or other Asian crew who dished out the Terrace Grill food, however, (for alleged hygienic purposes, they spooned everything out for pax, with rare exceptions pax could not serve themselves), were pleasant and eager, though English communication skills were variable. On a day when we were in port, in Sitka, we went to eat lunch in the MDR, and everyone eating there got deliberately seated bunched up in one quarter of the dining room’s space, which created a louder and more crowded atmosphere, and did not utilize all the window seats. This arrangement was surely more convenient for the waiters. Unfortunately. that still did not help the waiters keep the orders straight. When we got off the ship in Ketchikan, while waiting pierside before our excursion, we watched the remaining pax attempt to disembark: they had a long wait, as there was only one crew member manning the room card clicking device and station, and he worked slowly. At 35 minutes, pax were still in line waiting to get off into port. Reception and Destination services personnel were cool and efficient in person, but there were consistently long delays in picking up the phone when we called from our suite. The dining reservations line kept ringing, without routing to an informational voicemail about hours, or another center, if you called during off hours. So if you called in the afternoon when you wanted to make a reservation for dinner, no one answered the dining line, and if you called Reception, and they finally answered, they told you to check back at dinnertime on the dining line. You also had to go to reception to have them print your account's running balance, to keep track of charges accuracy, as they were n/a on the TV. On the final bill, they also changed the format, grouping charges not by date but by location, and only added the service charges at the end of the cruise, so be careful if you are trying to use up On Board Credit and no more. Cancelled excursions that had been booked and paid for by credit card before the cruise were refunded into OBC, but you could cash out up to that amount. ENTERTAINMENT AND OTHER OFFERED ACTIVITIES Entertainment was good for such a small ship, though the floor in the Regatta Lounge, which is the main venue, is barely sloped, so it is hard to see the stage from many seats. The 5-man band was skilled, especially the sax player. The 3 women and 3 male singer/dancers did a decent job on their production numbers. There was a comedian from NJ named Tom Drake who was a bit low-brow but very funny -- even though there were hardly any people from NJ or NY on the cruise compared with Seabourn, (based on “where you from” applause). There were a few Floridians, and a lot of Californians, like us. We learned Tom Drake is married to the CD, as he made jokes about her. There was a funny magician-pickpocket, Bob Arno. A classical music string quartet played at teatime, but pax mostly just crowded into the Horizons lounge to feed on the mediocre cakes, and to loudly talk about various things like their card game hands, relatives, or food preferences, rather than to listen to the music, so the musicians were drowned out. On the first sea day, people were crowding the door to the entrance, and had difficulty finding seats where they could drink their bagged (not loose leaf) teas. Not much was done special for the 4th of July (the CD wore little wiggling flag ears on her head, and from 10:30-11:30 PM the band played some rock music, that was it). Several other late night bar and music and dancing venues were listed, we did not go there. The fitness center is large, and was crowded on sea days. Some of the equipment was at times broken and no one was around to fix it. DH, who came regularly, was sometimes able to gain access to a piece of non-functioning equipment by fixing it himself. There was a casino, shuffleboard, golf putting, trivia, ping pong, bridge, needlepoint, zumba, poker, jewelry “education”, as well as a former electrical engineer turned metals expert who gave an interesting talk about gold, both in and out of Alaska. In case you felt tempted to drink alcohol and weren’t supposed to, there was also a Friends of Bill W. get-together. I did not see a Friends of Dorothy meeting announcement. There were surprisingly very few enrichment lectures, though this was a cruise to Alaska. DVDs are available for rental at reception (a thousand). Internet worked ok for a cruise, we had opted for unlimited service, got to use one device at a time. There are also “packages” you can buy. The spa is in the bow, very pretty with views and calm music in the waiting area, though they played loud annoying overhead music in the manicure and hair service area (as they did in the restaurants), apparently that is what the often humming-along personnel like to listen to. DH had a good massage. I had a painful and mediocre manicure/pedicure with a somewhat unhappy young lady who was just going through the motions. We went to an hour long Italian wine tasting ($75 per person) where a couple dozen of us tasted just one ounze each of representative Italians wines paired with tiny bites, barely enough to taste before and with food, plus an intro glass of prosecco. The head sommelier ran the session, and did a good job. EXCURSIONS: For convenience, and because I had had success with Silversea and Holland America excursions in Alaska, we booked one ship-run excursion at each port before the cruise (there are "packages" for that too). They were expensive, relative to the cost of excursions on Silversea and Seabourn. On glacier day, the ship sailed into Tracy Arm towards the Sawyer Glacier, after an aborted sail into the Endicott area (allegedly too much ice -- the captain is a senior officer, but the CD told us this was only the second time this captain had captained this ship, and another ship had gotten stuck in the ice, so we needed to play it safe). Unfortunately we only got within 3 miles of the glacier, just close enough to see it in the distance but not close enough to hear anything. Some people gathered on the top deck to watch scenery, while others at the same time clanked away at shuffleboard on the top deck, and even more sat in the dirty-windowed Observation Lounge in the bow while drinking complimentary cocoa or ordering $10 plus 18% mandatory gratuity drinks. There is no outdoor area in front of the Observation Lounge, and the top deck has high glass surrounding it, so it was hard to find a place to get great forward-looking pictures or simulate the stretched-out arms bow scene in the movie Titanic. One pre-booked excursion (a 4x4 adventure safari out of Sitka) got cancelled, and we had to rebook short notice. We did a 5 hour catamaran explorer tour to Misty Fjiords National Monument out of Ketchikan (not exclusive to Oceania pax) which was nicely done by a local family, that was fine, but it is available for independent booking. We walked around Ketchikan, where I had been 3 times before, old Creek Street is colorful, and Alaska Fish House has great chowder and fresh seafood. In Sitka we did a rainforest hike at the Starragavan and Mosquito loop trails, which was a pleasant, easy walk for 2-3 miles on gentle terrain, a few miles outside of Sitka by minivan. We enjoyed it even though there seemed to be more standing than hiking, as the guide stopped frequently and talked way too much about plant names which no one will remember, how to use various grasses to homeopathically treat cancer (I think I'd rather go to an oncologist) and how to tell one species of slug from the next, all of which resulted in needless chatter and interrupted the flow of what could have been a serene walk. It was followed by standing around for 35 minutes in a parking lot waiting for our delayed ride back to the ship. There are many things to do in Sitka without booking an excursion. In Prince Rupert we did an overpriced excursion dubbed "jet boat adventure and walk”. This consisted of meeting at 11AM in the Regatta Lounge (along with most other pax on the ship), milling around, then getting off and milling around some more at the pier, departure close to 12 for a scenic drive on a comfortable though crowded bus with over 50 people including some “dudes”, and arrival at 1 PM in a parking lot next to a river. We were escorted by a ditzy young guide who called herself a “biologist", but who seemed to have problems communicating distance concepts to American tourists (e.g., once she described an attraction as being “far away — about 160 kilometers, so it would be about double that in miles” [sic]). On arrival at the parking lot, twelve people then suited up in vests to go jet-boating for 30 minutes, twelve did a 30-minute very slow stroll through mosquito-infested woods with the guide (bug spray available), and the remainder sat around in the sun waiting for some locals to very slowly, at their leisure, (they were just firing up the grill when we arrived) grill salmon two at a time and talk about interesting things like battles with the Canadian government to extend disability payments and their views on a certain American political figure. Groups then rotated through the activities, sitting on a few chairs either in the parking lot in the sun or under a canopy, standing, swatting bugs, waiting and waiting for salmon to get cooked, playing games with their kids, or using the stinky equally mosquito-infested outhouse or bus toilet, until 4 PM when we were bussed back. A day after this excursion, at the end of the last day of the cruise, though I had utilized the "free" bug spray, I developed itchy red welts clustered in rows all over my lower body and am still scratching as I write this (there is medical debate as to whether this was caused by mosquito bites from the excursion, or occult bed bugs on the ship). DISEMBARKATION Bags officially had to be put out by 10 the night before, (show was at 9:30) though some put them out later, with the usual color-coding disembarkation set-up. Oceania and port personnel did a good job keeping the flow of people moving well as we got off. We overpaid for a reserved communal bus trip to the Seattle airport, $85 per person for flights after 12, and were deposited in a parking lot about a 15-minute walk from the baggage check-in area for distant United Airlines ( we had to wheel our bags through a parking structure). Seattle port and airport personnel were pleasant and efficient. SUMMARY: I’m sure this is a perfectly fine line for certain demographics, but it is not for us. The ship itself is pretty and comfortable and I would love to love this ship. The key disappointment was the uninteresting and poorly prepared food and to a lesser degree, the mass market service and nickle-and-diming atmosphere. It certainly was not a good value to get a PH suite, compared with an all-inclusive base veranda cabin on Seabourn or Silversea, once we added in the cost of the alcohol and other service (or non-service) with its steep markups and 18% mandatory surcharge regardless of service quality, high excursion costs, and other extras. I actually thought the food was better and more consistent on mainstream Holland America’s Westerdam on an Alaska cruise in 2015, at least at dinner. I did not gain any weight on this cruise, very unusual and indicative of unsatisfactory food quality, as I usually gain about 3 pounds per week when I overeat goodies that are available.. And yet this ship appeared to be a good choice for some. Most people on board seemed to love their cruise including the food. Pax appeared to be for the most part down to earth, easy to please middle Americans enjoying a special, but casual, family or couples vacation, something that is a little nicer and more intimate than what mainstream lines offer. Oceania offers a smaller ship, on average cheaper and smaller entry level cabins per person per day, and seems to save by avoiding over-the-top luxury food and service. Entry level cabins on small ship lines like Seabourn and Silversea are more expensive per diem. Parents or grandparents can book themselves a nice PH suite on Oceania, and then put their young adult kids or grandkids or "dudes" into inside cabins or tiny window cabins to save some money. Then everyone can dine on the same hot dishes with overcooked meat together, and do overpriced communal excursions. Or, non-drinkers, non-gourmets, people who always do their own excursions, or people who do not need or expect individualized pampering, can enjoy the benefits of a clean, small ship with pleasant decor, comfortable seating, and a variety of entertainment options. DH and I, however, will be going back to luxury lines, where securing flavorful and interesting food, dining room service, ability to customize, and attention to detail, without outrageously priced extras, are less likely to be an issue (though even there, there is no certainty anymore, see my other reviews). We are unlikely to retry Oceania in the near future for these prices, and if we do, it would be on the newer ships Oceania and Riviera, perhaps the food is better there. Read Less
Sail Date June 2017
Cruised with friends that picked ship and itinirary. My first cruise so nothing to compare it to. Food was OK, but not up to the lofty expectations I had coming in. Never got a good steak, even hamburger meat tasted weird. My first ... Read More
Cruised with friends that picked ship and itinirary. My first cruise so nothing to compare it to. Food was OK, but not up to the lofty expectations I had coming in. Never got a good steak, even hamburger meat tasted weird. My first breakfast was in the main dining room and I ordered Eggs Benedict - huge disappointment. Theme nights at Terrace were good, especially the seafood night. Deserts were also disappointing. Service in main dining room was always a two hour affair for dinner. Loved our waiter, but just a slow process. Wine selection by the glass were hugely disappointing. Fortunately I had brought some great Oregon wines onboard and poured them in my room and brought them to dinner avoiding a corkage fee. Cruise Director, Dottie, was great. Were fortunate to share the cruise with Big Ten alumni and they brought great speakers and athletes from the past. Vern Lundquist was a great speaker. Loved the entertainment, kids sang and danced their tails off. Ports of call were fine other than Wrangell - totally a wasted day. Highlight was the seaplane ride to Taku Lodge for salmon dinner. Amazing views of glaciers in area, just mind blowing. We had an interior room to save money and it was fine for us - great beds. Read Less
Sail Date June 2017
This cruise was organized by Michigan State University and Go Next travel. All big ten schools were included for this cruise. We enjoyed stops in Alaska and excursions planned by Go Next. We had sports dignitaries on board and enjoyed ... Read More
This cruise was organized by Michigan State University and Go Next travel. All big ten schools were included for this cruise. We enjoyed stops in Alaska and excursions planned by Go Next. We had sports dignitaries on board and enjoyed panel discussions. We stopped in Wrangell, Sitka, Juneau, Hoonah, Skagway and Victoria. Our meals were delicious,the staff friendly and efficient and the voyage was fantastic. The atmosphere was casual but dinner required country club casual.The terrace could be crowded especially at lunch. The staff was exceptional and learned our names quickly. The spa services were very expensive and the transfer costs to the airports were very expensive. I liked the size of the ship and we are planning on another cruise in several years. I would recommend Oceana and the Regatta to friends and family. I would have enjoyed a yoga and Zumba class or other fitness activity offered onboard. Read Less
Sail Date June 2017
Chose cruise because of length of trip, size of ship as we prefer small ships, and the itinerary. Fantastic experience with stunning scenery, lots of wildlife and all on well-organised shore excursions. Seeing the Hubbard Glacier so close ... Read More
Chose cruise because of length of trip, size of ship as we prefer small ships, and the itinerary. Fantastic experience with stunning scenery, lots of wildlife and all on well-organised shore excursions. Seeing the Hubbard Glacier so close was extra special. Excellent cruise director, great entertainment and lectures. The crew were great, giving a superb service. Our only complaint on board was how cold it was. Not referring to the Alaskan weather, but the freezing cold temperature in the public rooms on board. When we disembarked, one of our cases was damaged - the fabric was split and we were concerned about its security for our onward journeys. We reported the problem to the port agents, SMS (Guest Port Services). A written report was completed and we were told we would hear within a few days. That was on 20th June. Since then, we have exchanged several emails with the SMS Seattle port supervisor, who in turn has been in contact with Oceania. We have had no contact whatsoever from Oceania. We have also sent an enquiry direct to Oceania, using their online contact service and still have received no reply. It is now 8th July. In this, they have really let themselves down and tarnished our view. We understand that things go wrong, but expect the company to put things right. Read Less
Sail Date June 2017
Alaska has been on our bucket list and since it does involve some walking, we thought this was the right year for us to go. Plus we liked the Vancouver embarkation and Seattle ending as we wanted to spend some time in both. With three at ... Read More
Alaska has been on our bucket list and since it does involve some walking, we thought this was the right year for us to go. Plus we liked the Vancouver embarkation and Seattle ending as we wanted to spend some time in both. With three at sea days, there was more time on the ship than normal but we enjoyed the lectures and found plenty to keep us busy. We did not book the specialty restaurants ahead of time and that was a mistake, The Main Dining Room food was very good but did not have as much variety as we expected. Excursions booked by Oceania were good but local providers were available and we used several of those at 1/2 the price. Cabin was kept very well, room service was excellent. A very good cruise. Would like to see more interaction from the ship officers other than the designated events.Entertainment was good. Interesting that there were so few on the Cruise Critic Roll Call - not even enough to have a reception. The Captain did an excellent job of doing a 360 degree turn at the Hubbard Glacier. Read Less
Sail Date June 2017
This was our first cruise on Oceania. We chose this cruise for the itinerary, which was rewarding for the spectacular scenery and wildlife. The excursions were generally good. After cruising on Viking and other cruise lines, we found ... Read More
This was our first cruise on Oceania. We chose this cruise for the itinerary, which was rewarding for the spectacular scenery and wildlife. The excursions were generally good. After cruising on Viking and other cruise lines, we found the Regatta to be aged, worn and dark in decor. It was like returning to the 1980s. The staff were generally well trained and responsive to our needs, although there were some issues with language. Embarkation in Vancouver was a taxing experience, as the facility was not designed to be used as a cruise terminal and involved a lot of unnecessary walking and up and down escalators in order clear processing and board the ship. Dining was hit and miss. The speciality restaurants were comfortable and well serviced. However, the food quality was less than what we are accustomed to. Over ten days, Regatta's kitchens failed to deliver one serving of meat done at the requested medium rare temperature. At our first dinner in Toscana, my veal was so tough that it was unchewable. Dining in the Terrace buffet was inconsistent, but probably average for a cruise ship buffet. Service in the Grand Dining Room was often slow and inattendant. Oceania's claim that it has the best cuisine at sea is not accurate. Being a smaller ship with older technology, Regatta rocked and rolled in the Gulf of Alaska seas, leaving my wife queasy at times. The ship's elevators were reminiscent of old buildings that had elevator operators and barely held six people. The headboard above our bed generated a vibration noise while cruising that kept us awake at night. In addition, the HVAC system in our room emitted strange noises that sounded like a phone ringing without being answered. The European style half-shower/tubs are extremely frustrating for someone accustomed to a comfortable, roomy shower experience that doesn't flood the floor. Disembarkation in Seattle was smooth and uneventful. Overall, there are better alternatives for a higher end experience for the money. Read Less
Sail Date June 2017
Regatta Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 5.0 4.2
Entertainment 3.5 3.5
Public Rooms 4.0 4.4
Fitness Recreation 4.5 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.2
Enrichment 4.5 3.5
Service 5.0 4.3
Value For Money 4.5 3.5
Rates 4.0 4.0

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