403 Oceania Regatta Cruise Reviews

I selected Oceania because I liked the cruise itinerary. Being this was my first cruise with Oceana I was pleasantly surprised how friendly and helpful the staff was during the entire cruise. The stateroom attendant, Joy, was amazing. ... Read More
I selected Oceania because I liked the cruise itinerary. Being this was my first cruise with Oceana I was pleasantly surprised how friendly and helpful the staff was during the entire cruise. The stateroom attendant, Joy, was amazing. Her name fitted her personality because she always greeted me and had a smile on her face. From the staff member scrubbing the decks to the Captain, I found everyone to be genuinely pleasant. The food was delicious in every restaurant. Chief Raia did an excellent job providing a wide variety everyday. Portions were generous and filling. I travel several times a year and will consider Oceania for another cruise in the future. I was amazed how many different (517) cruises are available. The only suggestion I have is Oceania revisit their solo traveler policy. They offer very few promotions for us. I think paying double occupancy for a cruise that runs in the thousands is very unfair. There are more solo travelers now days and there would be more if the single supplement was waived. Read Less
Sail Date February 2020
We chose this cruise for the ports that we wished to visit. But we ended up having to cancel 3 of the ports due to the corona virus. While we understand the chiefs of the various islands deciding against our ship visiting, there was no ... Read More
We chose this cruise for the ports that we wished to visit. But we ended up having to cancel 3 of the ports due to the corona virus. While we understand the chiefs of the various islands deciding against our ship visiting, there was no offer of compensation for even the port taxes. Also we learned of the cancellations much earlier than was announced by the ship's captain. When we went to guest services to inquire all they said was they didn't know anything. We feel the communication with the guests was poor. We upgraded our cabin to the concierge level and that was definitely not worth the added money - a tiny cabin, almost unusable shower (due to size) and the only benefit was 3 bags of laundry at no charge. In addition, embarkation was the slowest of any ship we have ever cruised - not counting the added time for health screening, once we got upstairs to check in, it was a 45 minute wait! The excursions were ridiculously expensive - we only did one and booked all the rest privately. The food selection in the Grand Dining Room was ok - but the service ranged from outstanding to very mediocre. The staff was lovely - we do not fault them. Read Less
Sail Date February 2020
I was worried that Oceania would ruin me for all other cruise lines. Oceania was my first luxury cruise. All previous cruises I had been on were main line cruise companies; Carnival, Celebrity, Norwegian, Princess and Royal Caribbean. ... Read More
I was worried that Oceania would ruin me for all other cruise lines. Oceania was my first luxury cruise. All previous cruises I had been on were main line cruise companies; Carnival, Celebrity, Norwegian, Princess and Royal Caribbean. Well that worry was fruitless. I would tell people I was going on Oceania some would say “Ohhh Oceania”. I thought when the vacation finally got there I would get on the ship and think Ohhhh. Although Oceania had some high points I was never really “Ohhh-ed”. The first problem were the missed ports. I fully understand that it was the governments that made the decision to not allow us to make our visits. But how Oceania handled it is what I had a problem with. We book this cruise based only on the itinerary. We have a goal to visit all US National Parks. The very first person we spoke to once we boarded the ship was at the Destination Desk. She was who informed us the Pago Pago, American Samoa stop was cancelled. Pago Pago is where American Samoa National Park is located. You can imagine our disappointment knowing that we are on a VERY expensive cruise that now is not making the stop we booked it for. I said “what! thats the only reason we booked this cruise”. This the response I got from the Oceania representative “You signed a contract, we can make changes”. I guess to Oceania I’m just a contact and money, not a person devastated because something I had been planning and preparing for for several years was cancelled. The ship was nicely decorated and was well maintained. Our cabin was also very well maintained, also nicely decorated and clean. Our cabin steward was great very attentive and pleasant during every meeting. She was great. Most of the food was very good with only a few exceptions. On embarkation day we had our first dinner in the Grand Dining Room. I ordered lobster bisque (one of my favorites). It was not good and the color seemed odd. The waiter saw that I didn’t eat and ask if I didn’t like it? I said no it’s not good. He picks it up an said “alright I’ll tell the chef. Didn’t ask if I would like something else just whished it away. My husband didn’t enjoy his main dish either and only took a couple bites. They didn’t even ask about it. I left the dining thinking cancelled ports, bad food and bad service. I’m not Ohhh-ed!!!! I have to say though, I never had a bad meal after that, everything was very good. Although the Grand Dining Room serves didn’t really show much improvement. I usually only drink water with my diner meal (the weather was really hot and the ship recommended 10 glasses of water a day) it was not unusual for my glass to only be refilled once if at all. I remember nights that my glass would be empty before appetizers arrived and never get refilled. I felt on most cases the serves was better at the Terrace Cafe during dinner then in the Grand Dining Room. There were a few exceptions to the Grand Dining Room serves, some waiters were good and there was one I remember refilling my water glass frequently. The young ladies who was at the Grand Dining podium would very pleasantly greet us by name. She was always smiling and asked about our day. She was a joy to interact with. She is an example of what I thought all Oceania Crew members would be like. Now for the theater. To say there isn’t a bad seat in the house, would be a 110% exaggeration for the Regatta. It was the worst theater I’ve seen at sea or otherwise. The entertainment was ok. Two gentlemen got on the ship with us in Auckland, a magician and a singer. Both provided great shows. The singer/piano player was excellent. When I heard him I thought “well Oceania knows how to get talent” “too bad I can’t see him”. They each did two show. I started going to the theater an hour early so we could get seat where I could see. They also brought a local Fijian dance troop on board to perform before we sailed. They were amazing. There was standing room only in the theater. Since I had to stand I did see a good portion of the show. After that we spent four days at sea passing our scheduled port, the only theater entertainment was various crew members. We quit going it wasn’t worth fighting for a seat with a view. The ship offered free self services laundry facility. The room was always clean and the machines were in good repair. I think that it was a great service they offered their guests. It also acted as a social event. That where you could get cought up on all the gossip. Because I tend to be a bit of a Nervous Nellie I always book my excursions through the ship. Oceania’s excursions are way over priced. I opted to buy the all inclusive package. I found most of the excursions to be good, some only fair and some spectacular. Now when they sell you an Excursion Package do you think the price is same for every sailing or is it based on the amount of stops? With ports be taken away and some being added in we still didn’t go to the amount ports promised. I feel like at the very least Oceania should have offered a prorated refund of my excursions package. I also feel that, again at the very least, Oceania should have refunded the port fees for missed stop as well. But as previously mentioned “I’m just a contract to Oceania. I think because of the size of the ship the activities were limited. I don’t feel like there was enough of a variety of activities. However, when we ended up spending four very long days at sea I felt like the Activities Department did try to come up with things for us to do. The Country Fair was corny but fun. Very unique. So, all said and done, even if no problems with itinerary had came up, my water glass still would have been empty, the theater would have still had horrible seating and I still probably wouldn’t have been ohhh-ed. Read Less
Sail Date February 2020
First time on Oceania. Picked the cruise for the itinerary. We had been to New Zealand and the South Pacific before and wanted to see a few more islands. Unfortunately, coronavirus concerns by the island governments forced the ship to ... Read More
First time on Oceania. Picked the cruise for the itinerary. We had been to New Zealand and the South Pacific before and wanted to see a few more islands. Unfortunately, coronavirus concerns by the island governments forced the ship to cancel Mare Island, Samoa, American Samoa and Huahine. No new ports were added, just longer stays in Nomnea and Papeete. Spent a couple extra days at sea, but I suppose it could have been worse. Embarkation and disembarkation went smoothly, as it should have for a small ship. Ship is in very good condition after the recent refit. Some signs of age on exterior, but a solid ship with many years of life remaining. Public areas are very upscale and comfortable. The ship never felt crowded. We particularly enjoyed the Terrace Café outdoor space. We dined there most of the trip. We had a penthouse suite on the 8th floor, which was very convenient to the activities and dining on the floors above. Room was very quiet. Rooms were outfitted with US power outlets and USB ports everywhere. Balcony was narrow, but adequate. Bathroom was very small for a penthouse. Bathrooms and showers in smaller suites were tiny. Very large flat screen TV in the room. We attended a few guest lectures and port talks, which were very well done. The WIFI was free on board, which was huge for us. Service from staff on board was outstanding. I had heard good things about the friendliness of the Regatta staff and we were not disappointed. Our butler was phenomenal. As the Oceania offered shore excursions are outrageously expensive, we arranged all of our own through Viator or independent tour companies. Cruise Critic was huge in this effort through the roll call and posts. We ended up on a few of the same ship tours at less than half the price. Oceania needs to fix this. We particularly liked the river cruise in Suva and the snorkeling in Raiatea. The only criticism we have was with the ship's communication with respect to the cancelled ports and changing itinerary. We understand that conditions did change after we were at sea, but few of us felt we were informed timely or completely. The food on board was excellent almost every day. Oceania clearly excels in this area. Overall we had a great time despite the cancelled ports. Maybe a few more days at sea on a small ship than we expected. We did book another Oceania cruise while on board. Read Less
Sail Date February 2020
Our cruise was wonderful and though the ship had challenges out of their control (previous cruise had GI case and then, on board more GI cases) which necessitated a deep clean before embarking which delayed everyone in Sydney and then ... Read More
Our cruise was wonderful and though the ship had challenges out of their control (previous cruise had GI case and then, on board more GI cases) which necessitated a deep clean before embarking which delayed everyone in Sydney and then strict Code Red Level 2 protocols until the GI cases abated though they continued sanitizing and started taking temperatures half-way in NZ due to increase threat of the Coronavirus). Our TA sent us the Oceania emails advising us about the GI cases so we were prepared and Captain came on each day to give us an update as well as the CD, Corey. Sailing under a Code Red Level certainly dampens the O experience in dining rooms etc., however we found the crew to be very pleasant and provided top notch service (other than one or, two). We loved all of our ports of call (other than Gisborne): Burnie, Tasmania, Dunedin - Napier - Tauranga and beautiful Akaroa, NZ! Especially, enjoyed our encounters with Australian wildlife: koalas & kangaroos and even the Tasmanian devil. Then in NZ, the albatross centre outside of Dunedin, sheep farm in Akaroa, little penguins in Napier. We took a combination of O shore excursions and independent (we still find good value if you purchase YWC 25% off if you book 6 or more on this cruise and always compare total $ compared to taking OLife Excursions). The ship's renovation is beautiful and as we have been on many O cruises, we liked the new lighter colour scheme. Crew were fantastic. Food also great though did notice that the GDR dinner menu mimics the Terrace which is disappointing as limits variety; further, found we enjoyed the Terrace food better than the GDR for dinner. The Exec. Concierge was very helpful and found the Maitre d' from India in Polo and then Toscano outstanding! Recommendation to all passengers: wash your hands as even with Code Red, my husband noticed men not washing hands after using the toilet! Other: we do wish all passengers abided by the country club casual dress code and wish O was firmer to passengers as enough with the lumberjack shirts in the Speciality restaurants. Read Less
Sail Date February 2020
My husband and I chose this cruise because of the itinerary and our past experience with the vegetarian food on Oceania. We have only sailed on the larger Oceania ships - this was our first time on one of their smaller ships. We could ... Read More
My husband and I chose this cruise because of the itinerary and our past experience with the vegetarian food on Oceania. We have only sailed on the larger Oceania ships - this was our first time on one of their smaller ships. We could not have been more disappointed in the food quality and selection. The limited number of options were vegetables that were either fried, soaked in oil or in a cream sauce that tasted horrible and was highly caloric. Two nights in a row featured the identical menu for Pan-Asian food; another two nights in a row featured New Zealand cuisine - again, the identical menu. One of the evening they did not even offer a green salad. My husband lost 8 lbs. because there was nothing for him to eat at dinner. This cruise was a nightmare, from start to finish. We paid for a penthouse and were told, in writing, we could board at 11 a.m. We had to sit in the terminal for 2.5 hours because they had to disinfect the ship from the prior cruise, where guests suffered from a gastro-intestinal virus. When I asked why they didn't send people an email to this effect, they said they did. We never received an email, and all of the other guests waiting at the terminal said they did not, as well. For three quarters of the time on the ship, they sprayed disinfectant all over the tables and chairs, which landed on the food we were eating. The smell and taste of disinfectant served to ruin our eating experience even further. There were no table cloths or place mats for more than half of the trip. The first evening we sailed, the captain chose to go out on seas with 30 foot waves and not inform the guests. As a result, the majority of guests with whom we spoke got motion sickness. I was so violently ill that the doctor had to come to my cabin twice to administer shots of zofran. I was billed $327 for this - which added insult to injury. After 24 hours, I felt well enough to leave my cabin. Upon speaking with the Executive Concierge, I was told the captain had "made a mistake" by not informing guests of the impending 30 foot waves, and that I should just file a claim with my insurance company. Other guests shared that glass bottles and glasses flew from their table tops and shattered in their cabins throughout the night. Oceania never apologized to anyone. We could have stayed in Sydney that evening, since Oceania cancelled our first port of call (Eden) due to the brush fires. There was no reason to take the ship out into such rough seas. These examples are just the tip of the iceberg regarding our experience. We will never cruise on Oceania again. We cruise often and this was absolutely the worst experience we have ever had. The only thing positive was our Penthouse cabin. The ship was not in good condition and it really should be put out of service. This was anything BUT a luxury cruise. Read Less
Sail Date February 2020
I thought it was going to be a luxury cruise, but it was the worst cruise experience I've had in about 30 cruises. We got off the ship before the schedule disembarkation date because it was so bad.The ship was feces, urine and mold ... Read More
I thought it was going to be a luxury cruise, but it was the worst cruise experience I've had in about 30 cruises. We got off the ship before the schedule disembarkation date because it was so bad.The ship was feces, urine and mold infested. Gastrointestinal infections were widespread. The ship was classified code red, meaning it was so unclean and unhealthy the government had to step in and instruct the crew on cleanliness protocols. My traveling companion got food poisoning. There were no table cloths, salt, pepper, or other civilized dining standards for the first two weeks of the cruise. They literally spilled a large amount of urine and feces sewage on the carpet in the hallway outside my cabin, so I had to hold my breath going to and from my cabin, the smell was so intolerable. It was not a 5 star ship. It was an old ship. There was nothing special about it. The cabins were a hazard with many sharp surfaces to bump into and not enough space to get around them. There was very little to do onboard. Most importantly, the sewage systems failed, leaked, and contaminated the ship. The staff was rude, obnoxious, and offensive. The Executive Concierge, an objectional small man who should not be in customer service, set the tone of offensiveness in the cruise terminal. Because my travelling companion is disabled, we arrived early for embarkation and requested wheelchair assistance. The ship was so filthy it was causing illness, and had to comply with government mandated cleaning standards higher than their usual standards. Extra time was needed for cleaning before anybody could board the ship. Oceana neglected to notify the passengers, so we were delayed for hours. When the process of boarding the cruise ship started, the cruise terminal employees wheeled my companion to begin boarding because we were waiting the longest and were disabled. The Executive Concierge stood in our path, without inquiring about the health or welfare of my disabled companion, and in an unbelievably nasty tone of voice, and with a sneer on his face, ordered us to the back of the line. We had to wait until everybody else got on board the ship first, because boarding was in order of who paid the most for their cabins! Many staff members were offensive on the ship. We were refused ice cream from the ice cream station, because it was about to close, even though it had not yet closed and it was scheduled to be open. I was ordered to hand over a Danish to a crew member, and given no choice to take it outside to eat on the deck. I was ordered not to take my room service tray out of my room. Our time was disrespected as we waited for tenders. In general, I felt like I was treated more like cattle than a passenger on a so called luxury cruise. The entertainment was bad. On a 32 day cruise, with two legs to the cruise, there were only three shows by the cruise singers and dancers. Rather than having new show content, the shows from the first leg of the cruise were repeated on the second leg. The cruise management lied to us, misled us, and mistreated us. It started with sending us our itinerary too late. Moreover, they never notified us of the illness and health hazard in advance, or of the delays in boarding the ship. They withheld information from us in daily briefings, stating it was their intention to surprise us. We had nothing but negative surprises. Further, when ports of call were cancelled they took us into rough waters unnecessarily without warning us. They cancelled ports of call and kept us in the dark about whether upcoming ports of call would be cancelled, so we could not make decisions about whether to stay with the cruise or disembark early. They gave us an unnecessarily hard time disembarking early. On balance, it was a horrible cruise experience such that my travelling companion would never consider cruising again. I would certainly never cruise with Oceana. Read Less
Sail Date February 2020
We chose this cruise because of the itinerary and the standard of care afforded by Oceania. We really enjoyed this cruise. The passengers were younger than anticipated; we met many interesting people. All the staff were exceptional: ... Read More
We chose this cruise because of the itinerary and the standard of care afforded by Oceania. We really enjoyed this cruise. The passengers were younger than anticipated; we met many interesting people. All the staff were exceptional: professional, polite, competent. The food and food venue choices were varied and many. I do feel the desserts were not up to what we experienced on the Marina about 20 months ago. The entertainment was more than I expected. Anyone that can get an entire large group of people up and dancing in their seats is admirable. I admire Cory, the cruise director, for his efforts, professionalism and sense of humor. We missed a few ports due to weather. Unfortunate, but the Captain kept us safe and there is a lot to be said for days at sea. Apparently, some people were quarantined but you would never know it. So much care to prevent germs and eliminate the risk of illness. I appreciate that. One of the sweetest portions of the cruise was when most all staff were on stage at the Regatta Lounge to thank the passengers and an opportunity for the passengers to thank them for their efforts. It is so nice to eat where and when you want without any rules. My husband and I have noticed that the mid-cruise feedback process is taken very seriously by staff; any concerns are addressed immediately The Regatta, recently renovated September 2019, has elegant, embroidered fabrics. The artwork was lovely and the color palate soothing. Our concierge cabin was small, but extremely elegant and convenient. Plenty of storage. The soundproofing made our room very quiet, even though we were right by the elevator. I enjoyed a facial, pedicure and amazing 75 minute hot stone massage in the newly established spa. I especially enjoyed hearing the talks from the marine biologist about bird and fish life. The historian did a great job educating us about our upcoming ports. The expansive library is quiet with an extensive collection and duplicates of more popular titles. The internet worked pretty well. I love the 4 pm high tea with the elegance of the string quartet and being served with white gloves and silver service. The two for one cocktails were nice and contributed to a sense of conviviality among those sailing. For those unhappy sailors I suggest finding another cruise line more to your liking instead of complaining about your first world problems about not being addressed in the proper manner or having to unpack your belongings. Read Less
Sail Date January 2020
Billed as hi end luxury to Aus & NZ with exciting stops. Was average cruise but 3-4 times what it was worth. Very dissapointed with kangaroos &koalas tour, few kang in trees, two koalas - do not go on morning tour. Gratuities ... Read More
Billed as hi end luxury to Aus & NZ with exciting stops. Was average cruise but 3-4 times what it was worth. Very dissapointed with kangaroos &koalas tour, few kang in trees, two koalas - do not go on morning tour. Gratuities not inc for drinks -18%! We were sick on board & charged fortune for what seemed excessive treatment for flu & bronchitis. Profit center charges. Food in cabin generally arrived cold. Cheap Mickey Mouse game with internet access. Shows & dancing too late - never got to dance once. Missed two stops for weather - should compensate passengers, even so. These are the experts, we didn't get what we paid for, they should know stops are missed at this time of year. Not inadvertising. Overall quite dissatisfied. My wife confined to cabin, missed 1/3 cruise but no offer of compensation, very expensive cruise of a lifetime ruined- feel very ripped off. Read Less
Sail Date January 2020
Oceania admits they charge more because they offer SIZE, SERVICE, and PORTS. All we got on this cruise was Size. Our renovated cabin had a large depression in the floor next to the bed that was a major tripping hazard. Housekeeping said ... Read More
Oceania admits they charge more because they offer SIZE, SERVICE, and PORTS. All we got on this cruise was Size. Our renovated cabin had a large depression in the floor next to the bed that was a major tripping hazard. Housekeeping said it had been reported but management chose not to fix it. We asked for a different cabin and had to keep asking and eventually we were given a different cabin (same size, different floor) but had to pack ourselves. After 3 trips with keys that didn't work and 30 minutes of waiting for someone to open a door and several wasted hours, we dragged our carry on bags up the stairs while the ship did send someone with a trolley that could hold the 2 large suitcases. Shame on Oceania !! We should not have had to move ourselves because you gave us a room that should not have been in use. There was terrible service in the dining room almost every night and we were usually a party of 6 or 8. Exceptions were the days after we finally complained to the heads of dining. For example, they offered menu's and didn't return to take orders without us going to the maitre'd and asking for someone. They served a delicious sole with bone in, but failing to de-bone or tell us the bone was in. In the premium restaurant, the same entree was automatically de-boned prior to serving. For this we got an apology and strawberries in our room. Waiters rarely offered suggestions and often did not know about substitutions. In one case our waiter did not know the ship had romaine lettuce even though ceasar salad was a nightly offering. I reminded several that the ladies at the table should be asked for orders first and served first. To make matters worse, the head of dining services argued with our party one night insisting we were in error and had misunderstood his invitation. He could and should have just apologized for the misunderstanding or said nothing at all, but he chose to argue he was right and we were wrong. I could hold it no longer and reminded him that the customer may not always be right, but they are always the customer. As to quality of the food, there were times that it was very good. They have chosen to make many of their dishes very low in taste so as not to offend guests who don't like spices. For people who have more adventurous taste buds, but menus are lacking. On our final night, when most cruises have a special dinner, when our waiter asked us what we wanted, 3 people at our table asked for a different menu - it was disgusting! We ordered from the "always available" section. How sad is that. This was our third cruise on Regatta and this was by far the lowest level of service we have seen. Only our house keeper regularly called us by name. One server called me by name and that was after our first terrible service in the dining room and I am sure we were the subject of a staff meeting. No more towel sculptures, no more personal touches. The renovations did nothing to address the terrible conditions in the Regatta Lounge where the "performances" are held. Only the first row of chairs can see what's happening on the stage. All that money spent and all they did was change some carpet and wallpaper and bring the staterooms close to what every other lower cost cruise line offers. And as for the 3 missed ports, including Milford Sound, which was something we were really looking forward to, there was NO EFFORT AT ALL TO OFFER SOMETHING TO THE GUESTS IN RETURN!!!! How about some kind of party or special dinner or dare I say credit? I didn't rate "shore excursions" below because we learned long ago that Oceania's excursions are NOT worth the money. They are expensive and crowded and we have arranged for private tours for many years and been very satisfied. You get to do and see exactly what YOU want and don't have to wait for your nearest and dearest 46 friends. I should never say never, but I can't foresee any reason why we would ever step foot on another Oceania ship again. Read Less
Sail Date January 2020
This was second of 2 back to back cruises on same ship. I chose the itinerary because I wanted to see both Australia and New Zealand, plus Bali, so the two cruises we took appeared to be a great fit. We are Oceania regulars, with (now) ... Read More
This was second of 2 back to back cruises on same ship. I chose the itinerary because I wanted to see both Australia and New Zealand, plus Bali, so the two cruises we took appeared to be a great fit. We are Oceania regulars, with (now) 14 cruises on Oceania, I think 4 on Viking Ocean (loved also, but it's a little more expensive in my opinion), and 3 on Princess/Celebrity (didn't care for). I like the smaller Oceania ships a little bit better than the larger ones, mostly because of the size, lack of lines, opportunity to get to know your fellow cruisers a little more, etc. But mostly we choose by itinerary, and we seem to get Regatta a lot. We were very pleased with our cruise experience this time around. Everything was great, except that we missed several ports (and important ports, to me, anyway) due to bush fires, weather, etc. We were cruising during the height of the bush fires in Australia, which presented some problems. Service and food were excellent throughout these 2 weeks, and we also had the best cabin steward we've ever had on any ship, hands down. From day 1 on our first cruise, he was extremely friendly (though professional) and my husband, always the joker and sometimes the prankster, had a great time with him. Rosario from Goa, India, never missed a beat or acted too busy to chat. Cabin stewards are usually personable and proficient, but Rosario went above and beyond what I expected, and at the end of our month-long cruises, he felt like a friend. I loved how the ship was refurbished, and after 4 or 5 months, it still looked fresh -- not beaten up by the passengers who came before! The cabins, in particular, looked more modern, with light colored furniture and more sophisticated decor/fabrics. We liked the enhancements to the TV programming a lot, especially my husband, who watched more often than I did. Some people don't like the fact that you can only have one device per room signed into O's free internet, but that wasn't a problem for us. The passenger base on O this cruise was a little younger and more lively than the previous cruise, which spanned Christmas and New Year's. There was actually a young baby on the cruise, and her grandmother was staying in our little inside "quad" space and sometimes left the stroller outside the door. There were also older children, including some teenagers in the room next to ours, but they were well-behaved. The service we received everywhere was wonderful - in the dining venues, public spaces, etc. We did only one ship's excursion, but it was well organized, with comfortable buses, good guide, etc. The entertainment was the usual - not fantastic, but fine for my level of interest, which is not all that high - either at home or on a vacation! I am not, however, all that interested in hearing a string quartet, so would have preferred something more modern and upbeat in addition to the house band. I didn't use the casino or spa, and only used the pool once, so won't comment on those. The computer guru was helpful, the wifi not bad, the laundry very, very popular, and the activities and enrichment activities plentiful and good. In particular, I loved doing the "Scavenger Hunt." Tendering was very efficient. We disembarked in Tauranga instead of Auckland, and it was handled by Oceania and NZ immigration personnel efficiently. Cruise director Corey was great. Oceania staff helped us with a Cruise Critic party with invitations when they found out our initial meet and greet was difficult due to crowding in Horizons after sailaway from Sydney. My only disappointment was that we missed a few ports due to weather and/or bush fires in Australia, but what can you do? At least we saw wonderful places and met great new people on board/ (O's passengers are also well-traveled and very interesting). There was a fairly large group on board this time, all wine lovers, but other than taking up some space in Horizons on the first day, they didn't get in the way of us non-group cruisers. Read Less
Sail Date January 2020
Just as introduction: I like Oceania's smaller ships a little bit better than their bigger ones, but mostly we choose by itinerary. We're Oceania regulars, but occasionally cruise on Viking Ocean, which we also love. We've ... Read More
Just as introduction: I like Oceania's smaller ships a little bit better than their bigger ones, but mostly we choose by itinerary. We're Oceania regulars, but occasionally cruise on Viking Ocean, which we also love. We've also cruised about 4 times on other ships. We were happy to find that Oceania's quality had not gone down in the year plus it had been since we had last cruised. The itinerary was what we like, and what Oceania generally offers -- a mixture between lesser-known ports and better-known ports, with a decent ratio of port to sea days, as I really like being in a port almost every day. However, when you're cruising a large country/continent like Australia, you have more sea days than expected. I managed. Service and food were still wonderful (with a few exceptions, of course - nobody's perfect, and each person's taste is different). The crowd was a little older than usual, and there were a good number of Aussies and Kiwis on board, which is a first for me. Most of the people had been on the cruise for the previous cruise or had embarked Dec. 6 to do a circumnavigation of Australia, embarking/disembarking in Sydney. There were only about 80 of us embarking in Bali of the completely full ship (788 max, I believe). Regatta was re-furbished maybe 4 months ago, and it is now nicer than when I cruised on her last. I loved the new, more modern and light decor and furniture in our stateroom (we were in an inside cabin) and the enhancements to the TV system, although I mostly used the TV to watch/listen to port talks/enrichments lectures/destination talks rather than movies or music. It seemed like there was more space in the bathroom for things - plenty of room, and not on shelves, but hidden behind the mirrored cabinet. I also liked the two part mirrored cabinet, as I could put things I used a lot in that part of the cabinet and just open that part. The new hooks were nice, but I would have preferred if my spouse had NOT hung things up there. I should have made HIM sleep on that side of the bed to solve the (tiny) issue of having to walk carefully to avoid hitting clothing and a backpack when going to bed! Our cabin steward, Rosario from Goa, India, was absolutely the best we've ever had, in all our Oceania cruises, plus on other cruise lines. When I heard he alone would be cleaning our cabin, I was thinking his attention to detail might be stretched, since on our last couple cruises, the steward had a helper. But Rosario kept our room immaculate, and he was extremely personable/friendly, while still being professional. He read my quirky husband like a book, which made for some fun times. Service throughout the ship was excellent; so was the food. We really liked some of the lesser-popular food at Waves (salmon, for example - real salmon, not salmon cake!). We ate dinner on the Terrace a lot, and sat outside a lot if it was warm enough. We didn't eat in the Grand Dining Room a lot, but when we did, we asked for a fast waiter and a 2-person table. Julio was great. We seldom take very many ship offered excursions, but the ones we took were quite good. We enjoyed the free internet, although at times it could get a little bogged down, and ran slow. But using it at dinner time through bed time or first thing in the morning solved that problem for me. And while only one person (device) per stateroom can receive it for free (at least in an inside cabin; not sure about suites), that was no problem for us. Cruise director Corey Powell did a great job. There were the usual activities and entertainment, although I didn't go to many of the shows or even the activities. I'm just not much of a "doer" on any cruise ship. My spouse had a great time doing activities, though, especially the trivia. Entertainment, as is the case with Oceania, was not the splashy affairs that the larger ships have. However, it seemed certainly adequate for my spouse and I. There were some local Australian performers brought on for a show, which was nice. Lecturers were good. My husband liked seeing the Southern Cross with a group of people and the enrichment lecturer, who covered astronomy, history and nature topics. There were some nice touches for Christmas and the New Year's Eve party was great. There were a couple disappointments due to missed ports (weather, etc.) but I've learned that those are just a part of cruising, and so I roll with the punches if they occur. Of course, it didn't help that we cruised when Australia was experiencing far-reaching bush fires and high winds in the SE part of the country. The ports we visited were great, and Australia really seems to roll out the carpet for cruisers in many ports. Overall, I thought it was a fabulous cruise, and my opinion of Oceania remains high. I will no doubt cruise with them again. Read Less
Sail Date December 2019
3rd Oceania cruise. Chose Australia to have visited six of the seven continents. Was on inside and without request was allowed to board at 11:20 after checking out of hotel. They provide food until room ready just before 3. Food was ... Read More
3rd Oceania cruise. Chose Australia to have visited six of the seven continents. Was on inside and without request was allowed to board at 11:20 after checking out of hotel. They provide food until room ready just before 3. Food was excellent, but it appeared that presentation was less elaborate than prior cruises. Ports were well chosen for excursions but second half was very hot (around 40 degrees Celsius) and humid. Dembarkation was excellently handled. We chose OLIFE excursions but arranged own for great Barrier reef, komoto dragons and Bali. Overall, wished we could done second leg around western Australia but had to get back to work. Made many new friends playing Trivia and other O Points games on board. Loved scavenger hunt to match pictures to items on board. Shows were good but not excellent. Only saw 2 children and vast majority were over 65. Roughly 1/2 of passengers were from US, 1/3 from Canada. 5/6 of passengers had sail with Oceania previously. Read Less
Sail Date December 2019
Freshly perked up from her recent refit, Regatta was a charmer. Our penthouse had been totally redone in soothing sea colours and lots of light, the public areas were inviting, and despite the rumors we had heard about the effects of ... Read More
Freshly perked up from her recent refit, Regatta was a charmer. Our penthouse had been totally redone in soothing sea colours and lots of light, the public areas were inviting, and despite the rumors we had heard about the effects of Norwegian penny-pinching in the culinary department, the food seemed to us at least as good as we remembered from previous Oceania trips and perhaps even better (of course, this voyage covered the holiday season, so that may have played a part: Christmas Eve dinner at the Italian restaurant, Toscana, for instance, was like it must have been to eat at the table of a medieval pope). Everything seemed to run with a smooth efficiency. The staff and crew were engaged and consistently attentive, and you never felt hurried or manipulated or treated like a number, the way you might on other vessels: tour departures were orderly (though not always on time) and overall organization was so smooth I saw no serious line-ups for anything. Oceania has been in the business long enough to get these things right, of course, though crews and staff are always changing and there are no guarantees. One of the reasons we took this cruise was the itinerary—a chance to see the Komodo dragons, and an up-close look at village life in Papua New Guinea, as well as an opportunity to revisit Bali—and we weren’t disappointed. And our encounters with Australia—the people and the places and the wildlife—were a surprising delight. The tours themselves had obviously been chosen and vetted with some care, and any hiccups we encountered (drivers uncertain about destinations, for instance) were decidedly first-world problems. One of the secrets of this class of ship, despite the vessel’s smallness, is that there’s always a little corner just for you (though it’s not always in the library, where the comfy seats fill up fast). We quickly got into the habit of taking afternoon tea, a gracious affair accompanied (as it is on all six of the Oceania ships) by a resident string quartet, then catching up with the quartet when they did their after-dinner set in the hallway above the grand staircase, where the evening’s post-prandial passegiata takes place. Listening to them was quite the most enjoyable way to digest the evening meal, and some nights they were playing to a standing-room-only crowd (of about twenty). Quite often the captain himself hovered at the back. (In the lead-up to Christmas a display of gingerbread mansions was set out in the hallway, fronted by a spread of cookies and Christmas cake and fruit, and it was fascinating to see how many people, just risen from their four-course meals at the Grand Dining Room and making their replete way past us down the corridor to the show lounge to be entertained, would snatch up a cookie or two and munch them as they strolled past.) At the end of their program on Christmas Eve the quartet players set down their instruments and sang a traditional Polish carol, tender and simple. For a moment they turned that little corner of the ship—a decorated tree in the corner, cake and stollen on the table beside the gingerbread castles—into a little shared vignette of Christmas spirit and cosiness. The smiles that people smiled at each other—maybe a couple of dozen were there—were spontaneous and natural. For a special moment, it was like being at home. The entertainment offerings never have been one of the great draws on these smaller ships, and this cruise was no exception, though the small team of singers and dancers put then hearts and voices into everything they did—and where, other than on a cruise ship, are you going to hear four different renditions (three of them live) of Somewhere Over the Rainbow in a 36-hour period? Three might be coincidence. Four suggests a leitmotif. First it was in the Renee Zellweger movie Judy, which they showed as a matinee on a sea day. That night two of the ship’s singers did a version of the famous Garland/Streisand duet. The following evening the string quartet played their own arrangement. And the same night the featured entertainer, a two-time world champion harmonica player from Malaysia (you never know, do you?), played it as the closing selection in his K-pop-style show. It was, he said, a song about hope, and indeed it is, which of course makes it very appropriate for a shipload of eternally hopeful travelers like us. Of course, the “loyalty” evenings of handshakes with the captain and free champagne were entertainments in themselves. This is where the Oceania frequent flyers are made to feel important, and the events have a distinct flavour of the cult. Without us, the purser said, they wouldn’t have jobs, and he emphasized his gratitude by falling to his knees to thank us. Various couples were called to the stage to receive their long-service pins, and we were asked to give a special round of applause to an elderly couple who were spending something like their 478th night on an Oceania ship. They tottered to their feet and waved their acknowledgment, as celebrities do. Surely they must be at least non-voting members of the Oceania board by now. We lesser mortals could only reflect glumly on how many hundreds of thousands of dollars (not to mention years of our time) we would have to spend if we hoped to compete. I had to have another glass of champagne to keep my spirits up. A later loyalty reinforcement session featured a parade to the stage of over 100 members of the ship’s crew, resplendent in their best uniforms (our butler and our house-keeper prominent among them), to be showered with the love and gratitude of us, the audience. The new purser (replacing the one who had fallen to his knees before us a few days earlier, who I assumed was in the brig for excessive mugging, in both definitions of the term, judging from his on-stage antics and the wine prices) gave the same speech we heard from his predecessor. And a tall, authoritative woman strode forward to tell us firmly that she was “in charge of managing your loyalty on board.” No whips or stilettos were involved, but we understood. Then the entire audience was encouraged to perform (it is apparently an Oceania tradition) the singing and acting-out of the letters YMCA as the crew paraded off the stage to the infamous disco tune, back into the reality of the actual ship, where they would resume their duties of care and feeding (and managing) of the multitudes. This, we thought, is how it must feel at a political rally. Great fun. I’ve never been convinced that you get anywhere on these ships by complaining—passengers are always griping about something or other, and the crew and staff must inevitably get hardened to it—but I did have one interesting experience in this regard. It had to do with my complaints about the ambient music, which was almost exclusively high-decibel soul singers and freeform jazz, all day every day, even in the specialty restaurants (I was by no means alone in my complaint, to judge from conversations around the ship). Very early in the cruise, having had no success with the on-board staff, who said decisions on that sort of thing were made in Miami, I sent an email to Bob Binder, the CEO of Oceania, asking him to do what he could to have the public-area music selections include a wider range of musical tastes. I heard nothing back, so some days later I contacted Oceania’s public relations agents, with a copy to Binder: a reasonable and I thought persuasive letter, by no means a rant, pointing out that this was certainly not the kind of music you’d hear, at high volume and constantly, in a country club—“country club ambience” of course being one of the principal selling points and image-enhancers in all Oceania’s brochures and sales material. I also happened to mention that I’d like a response before I wrote my assessment of the cruise for Cruise Critic and Tripadvisor and my personal blog. The next day I was stopped in a hallway by the ship’s General Manager. “The music,” he said. “We’re working to fix it.” The Cruise Director reaffirmed the news to me that afternoon. An investigation was under way, he said. Mistakes had been made. And, sure enough, by evening the ambient music was totally changed. Volumes were down and selections were more varied. I was impressed. At last, I thought, I had been able to do a little something to improve the lives of my fellow human beings. I’d be interested to know if the changes lasted beyond the end of that cruise. Read Less
Sail Date December 2019
I paid over $14,000 for a solo stateroom for a 31 days luxury cruise. OCI's confirmation brochure informed that an automatic 18% gratuities would be added to my account. I called the cruise planner stating that gratuity paying is my ... Read More
I paid over $14,000 for a solo stateroom for a 31 days luxury cruise. OCI's confirmation brochure informed that an automatic 18% gratuities would be added to my account. I called the cruise planner stating that gratuity paying is my prerogative, not OCI's. He stated that I must inform the Purser on board. I did so after embarkation. Even then "automatic gratuity" charge appeared on every charge statement. The overall cruise experience was anything but luxurious. Yes, the food quality and service was very good but not luxury class. The land excursions were average in quality except in Bali. That was the opinion of the most other experienced passengers. Majority of the senior cruise personnel was 'white.' They displayed a colonial and arrogant attitude, including the captan. His brief announcement in broken English dealt with position of the ship but nothing more engaging. The wifi was spotty, even when the ship was at ports. My stateroom service was good for which I paid gratuities directly to both the service people three times during the voyage. On top of all the above, OCI charged my American Express account for the amount of $625.87 on 1/6/20 for "automatic gratuities." I had requested on three occasions that the cruise company NOT charge my account. And they had agreed that I would not be so charged. The Purser even sent me the notation confirming my request. But the Company's accounting folks did in fact charge my Amex card. And then they lied about it. After disembarkation, I complained to their Guest Relations for two reasons via two emails, as they advised me. After returning to Las Vegas, I tried to reach someone senior and responsible. But OCI has constructed 'fire-walls' to obstruct/deny cruise guests' access/complaints to senior company folks. When I called OCI they advised that I must write to the guest relations about my post-cruise concerns. I sent them two emails regarding my complaints. One reason was they posted someone else's statement on my door on the night before disembarkation. The other reason being that there was no one available to answer or deal with my questions about the wrong statement on the disembarkation date - 1/6/20. I along with the other guests had to disembark by 8:30 am. The Company administrator for handling post-cruise concerns and questions finally replied to my emails after one month. In it he tried to sweet talk me into believing that it was minor "human error." Eventually, they did revise, corrected my accounting statement. It as well as my credit card statement now show a refund/credit to my account of $216.30. My cumulative experiences on this luxury cruise left a real bad taste. Especially after paying so much money. Also because of their accounting practices and lies. Therefore, i have complained to the government's consumer finance department. I am posting this review on Cruise Critic as a warning to future passengers who may want to cruise with OCI. Read Less
Sail Date December 2019
5th sailing with Oceania..love the staff, sizes of their ships and the itineraries. We have been on the Nautica and Marina as well. Both very nice ships with equally wonderful staff and service. More specialty restaurants on the Marina ... Read More
5th sailing with Oceania..love the staff, sizes of their ships and the itineraries. We have been on the Nautica and Marina as well. Both very nice ships with equally wonderful staff and service. More specialty restaurants on the Marina because it is a bigger ship. Always find the staff to be responsive to our needs...even to the point of searching for jello for room service when one of us had an intestinal issue. If there is an issue the management staff is quick to contact the passenger to address it. The onboard activities are varied so almost anyone can find something to do. Plenty of spaces for reading.love the Horizon area for reading, self service coffee and tea and the views as we sail. Breakfast in the dining room is a wonderful way to start the day with the friendly and efficient staff. So many cruise ship choices to select but we think Oceania is the best for staff, size of ship and itineraries!! Read Less
Sail Date December 2019
It is Day 14 of our 18 day cruise from Tahiti to Sydney. I am enjoying the cruise and observe many happy guests. The crew has been amazing and Corey Powell is doing a great job as cruise director. In addition to all of the standard ... Read More
It is Day 14 of our 18 day cruise from Tahiti to Sydney. I am enjoying the cruise and observe many happy guests. The crew has been amazing and Corey Powell is doing a great job as cruise director. In addition to all of the standard announcements that he is required to give, he adds some humor and fun. A really nice guy as well! All of the crew work so hard to please all of the guests even when a few guests are being demanding. The crew seems to be enjoying the cruise as well. Most of them work long hours, every day, away from their families for 6 months. I have lots of respect for all of them! The South Pacific ports have been amazing and we have had good weather in most ports. My favorites so far are Pago Pago, American Samoa, Port Vila Vanuatu and Noumea, New Caledonia. Shore excursions are well managed and interesting. We did not stop at Apia, Samoa due to the measles outbreak there and state of emergency there (a wise decision). Food has been very good as expected. Fellow guests are from Canada, Australia, USA, Germany and Europe. Majority of guests are in their sixties and seventies. Lecturers have been interesting and relevant to where we are sailing. Especially enjoyed the story of the ship's recent refit. Oceania had to move the refit of Regatta from Seattle to Vancouver, Canada due to the U.S. not allowing key contractors with special skills to enter the country. An economic boom for Canada and a multi-million dollar loss for the USA. Then it rained for 17 of the 21 days which required improvising ways to dry the finish on all of the teak wood that is applied after the teak is installed. Painting in the rain was a challenge as well and LOTS of creativity and hard work needed to complete the project. This is why they were still finishing up on the inaugural cruise to Miami. Many crew members slept thru 24 hours a day of construction and hauled all of the new mattresses and furniture in place without the use of the elevators. Wow!! Congratulations to Oceania for the successful project! The ship looks great! Also, as a visually impaired guest, all of the crew and most guests have been very helpful to me while letting me navigate on my own which I like. My only wish is that the cruise offer a nightly show sometimes at 6pm because 9:30pm is too late for many guests. I went to a few of the shows early in the cruise. I highly recommend this cruise. Read Less
Sail Date November 2019
I am enjoying the cruise and observe many happy guests. The crew has been amazing and Corey Powell is doing a great job as Cruise Director. Very effective and a really nice guy! He and the entertainment staff did a great job on the ... Read More
I am enjoying the cruise and observe many happy guests. The crew has been amazing and Corey Powell is doing a great job as Cruise Director. Very effective and a really nice guy! He and the entertainment staff did a great job on the "Showdown" performance. The crew work so hard to please all of the guests. The crew seems to be enjoying this Transoceanic cruise as well. Most of them work long hours, every day, away from their families for 6 months. I have lots of respect for all of them! The South Pacific ports have been amazing and we have had good weather in most ports. My favorites so far are Pago Pago, American Samoa, Port Vila Vanuatu and Noumea, New Caledonia. Shore excursions are well managed and interesting. We did not stop at Apia, Samoa due to the measles outbreak there and state of emergency there (a wise decision). Food has been very good as expected. Fellow guests are mostly from Canada, Australia, USA, Germany and Europe. Most guests are in their sixties and seventies. Lecturers have been interesting and relevant to where we are sailing. Especially enjoyed the story of the ship's recent refit. Oceania had to move the refit of Regatta from Seattle to Vancouver, Canada due to the U.S. not allowing key contractors with special skills to enter the USA. An economic boom for Canada and a loss for the USA. Then it rained for 17 of the 21 drydock days which required improvising ways to dry the finish on all of the teak wood that is applied after all of the teak is installed. Painting in the rain was a challenge as well and LOTS of creativity and hard work needed to complete the project. Many crew members slept thru 24 hours a day of construction for 3 weeks. Also, many crew members hauled all of the new mattresses and furniture without the use of the elevators. Wow!! Congratulations to Oceania for the successful project! The ship looks great! As a visually impaired guy who uses my white blind cane, I was able to navigate the ship easily and the crew and fellow guests were very accommodating. My only wish is that the cruise offer a regular nightly show at 6pm because 9:30pm is too late for many guests. I highly recommend this cruise. Read Less
Sail Date November 2019
I know the Regatta well so it was a pleasure to travel on the newly refurbished ship. Cabin 4056 in category C1 Deluxe outside seemed like it was in a good position so that was my choice for this cruise out of Papeete, Tahiti to Sydney, ... Read More
I know the Regatta well so it was a pleasure to travel on the newly refurbished ship. Cabin 4056 in category C1 Deluxe outside seemed like it was in a good position so that was my choice for this cruise out of Papeete, Tahiti to Sydney, Australia. I have travelled in an assortment of different cabins and categories on Regatta in Alaska and the Mediterranean and it has been fine every time. Embarkation at Papeete was smooth and easy which I knew it would be as I've boarded Oceania Insignia there before so I was familiar with the port. The cabin was convenient and comfortable. The position of the cabin was ideal as it is the first cabin in the corridor next to reception. Be aware that there is activity outside this cabin on port days as the gangway is often placed in the lounge at reception. I quite enjoyed that it was an area of high activity and of course getting off the ship to go ashore was so easy as it was right outside my door! Staff on the ship were lovely and we met some old friends who are still on staff on Regatta. Itinerary was wonderful. Sadly the stop at Apia in Western Samoa was missed due to the emergency situation with the Measles epidemic there and this was completely understandable - I have spent time there previously and stayed on both main islands so I was not as disappointed as some guests and understood the situation. Staff on board were tor the most part all lovely people, friendly and helpful. I will definitely travel again with Oceania which is my favourite cruise line. Read Less
Sail Date November 2019
Chose for the itinerary. Pluses: Easy embarkation and debarkation at all ports. Cruise Ship Personnel Service Excellent Cruise Director & Entertainment Staff Excellent Specialty restaurants very good at no extra charge. ... Read More
Chose for the itinerary. Pluses: Easy embarkation and debarkation at all ports. Cruise Ship Personnel Service Excellent Cruise Director & Entertainment Staff Excellent Specialty restaurants very good at no extra charge. Polo Grill better than Toscanini. Can obtain extra reservation day of if not totally booked No issue bringing on your own alcohol Food at Waves Restaurant Sandwiches good for lunch Back of ship dining buffet good for bfast, lunch and dinner. Very casual. Grilled shrimp and lobster as requested-mmmmmm good Only had to tender at 1 port Bora- Bora Skipped Samoa Apia due to measles outbreak ( was a Sunday and nothing was open so did not miss much) Highlights: Bora-Bora, Vanuatu, Noumea, New Caledonia & Brisbane. Went to Moore on our own prior to boarding ship in Papeete. Tons of activities to earn on board ship points “OPoints” for redemption of Oceania logo items Staff very conscious of remembering guests names Happy Hours at 5-6 & 10:30-11:30 for BOGO of the same drink Easy access to elevators or stairs. Never crowded. Nice size ship with only 650 max people Games like trivia, majority rules, bingo all great fun ————— Ship excursions too pricey, book on your own Spa prices way too expensive Main Dining Room food is marginal Smoking areas should be delegated to the top deck and not so close to the pools. Promotions to book another cruise on board are not as attractive as one can get on their own Read Less
Sail Date November 2019
We chose this cruise, back-to-back, San Francisco to Papeete and then on to Sydney, because of the itinerary and we have been pleased so far. This is our second Oceania cruise. The weather has been great, the facilities on the ship are ... Read More
We chose this cruise, back-to-back, San Francisco to Papeete and then on to Sydney, because of the itinerary and we have been pleased so far. This is our second Oceania cruise. The weather has been great, the facilities on the ship are in good order and our cabin (veranda) has ample storage room and is nicely furnished, good bedding, fake wicker on the veranda. Embarkation was very fast and easy, even though I had to change credit cards due to a fraud. Let's go with the good stuff first. The food has been, almost half way through the cruise, excellent. They must have amazing refrigeration to keep berries fresh for so long. There are ample choices at all meals and high quality. The food service at the buffet, Grand Dining Room, and specialty restaurants is professional and friendly at the same time. The Waves poolside grill is also very good with a great menu. The public areas are spotless and well-maintained. Our cabin steward is a wonder. Our cabin is always clean and fresh, with everything well maintained. Sharmila goes above and beyond to give good service. The wifi on this ship is the best I've seen on any cruise line and we have sailed on many. Help in the computer room is here for many hours each day. The spa services are priced as usual at sea (double what I pay at home) but service is excellent. The contract with Canyon Ranch will expire in 6 months and they will be switching to Steiner, so I don't know what staff changes there will be, but those working there now are great! The gym facilities are more than adequate for the passenger load. The tours are overpriced, of course as expected. We are using private tours whenever possible. The entertainment has been better than expected in the Regatta Lounge and the string quartet and pianist have large audiences every evening. Now for the bad stuff. Oceania must know the demographics of their passengers, especially on an itinerary like this one. Most are over 70 and at least half use canes or other mobility devices. The ship and, from talking with the concierge, the company, makes little effort to accommodate these passengers. Maybe is it a cost issue, but the piers chosen in Hawaii (3 ports) were out of the way, with long and difficult, badly paved walks to get out to a street. I have been to Hawaii 3 times and never had this problem with any other cruise line. Not only didn't they not mention the difficulty such as a half mile walk in Maui with no place to stop or rest, but the concierge said "It's not our fault." No mention in the Currents newsletter or port information about this. Other cruise lines provide golf cart or other shuttles, wheelchair assistance when needed and warnings. I saw a man with double canes struggling and a woman trying to get off the pier to meet a relative on Maui (not allowed to drive to near the ship) look faint as she and her sister walked with canes. This is not only inconsiderate, but dangerous as there was no way to get help. My husband and I (82 and 78) are capable of the walk, but I can't say it was easy. We had to phone relatives we are traveling with and tell them not to even try. In speaking to other passengers, we have found that this is a common complaint on this cruise, one man even taking most meals in his cabin because the ship is so unaccommodating. We have never seen or heard about this before in the 60+ cruises we've taken on many different cruise lines, including, in this price class, Viking Ocean and Azamara. And nobody in management seems to care or even admit there is a problem. Another policy issue. I spoke to the Fitness Manager and asked about offering chair yoga for those of us who can't get down on the ground. She told me she would be glad to do so but had no chairs. I suggested they use the chairs in the Card room which is right next to the Spa. She said that management won't allow it and that is true. The official line is that the card room must be kept available for card players. There are none at 8AM, I pointed out, but there would be at least a dozen yogis, maybe more, at that hour. The concierge reiterated that the room must always be available to card players, illustrating a total lack of flexibility and willingness to fill guest needs. Both Azamara and Viking Ocean are really great in doing whatever they can to be helpful, but Oceania is more about following corporate rules. For these reasons, I will probably not be cruising with Oceania again. Read Less
Sail Date November 2019
This is the 11th day on this cruise ship Regatta. People complain about minor things but let’s stop for a moment and really think of what people complain about! I have met the most decent, hard working, humble employees on the ... Read More
This is the 11th day on this cruise ship Regatta. People complain about minor things but let’s stop for a moment and really think of what people complain about! I have met the most decent, hard working, humble employees on the planet. They treat you well, they attend and go beyond their work. One must remember these people are months and months without husband, wife, daughters, sons and loved ones. They work together amazingly and efficiently. The cruise is excellent. Food, shows and everything they do is genuinely good. I would like to thank all the employees for their hard work and dictation. It’s amazing to watch how each and every emplyee works in every department with each other like a fine symphony. I give it 100% score. If one has a problem, they should address it and one will see there is really nothing to complain about. Let’s have a little empathy. Read Less
Sail Date November 2019
Regatta, SF to Tahiti Nov 1-Nov17, 2019. Concierge cabin deck 7. Worst cruise I have ever been on. Most disorganized ship ever and I have traveled with most of them. Left-over foods served, same foods daily. Service desks, ... Read More
Regatta, SF to Tahiti Nov 1-Nov17, 2019. Concierge cabin deck 7. Worst cruise I have ever been on. Most disorganized ship ever and I have traveled with most of them. Left-over foods served, same foods daily. Service desks, destination desks, concierge desk, top management in restaurants uncaring and downright rude to guests. Rude staff. Ship Regatta just underwent revamping and it was pretty, very nice, but the personnel on the ship was the most horrible I have ever experienced. My 1st time with Oceania; I choose it for the Tahiti location and the ship size (Azamara ships and the Pacific Princess have the exact same ship (the R-ships 684 guests) which I prefer for the size). If you like this size ship I suggest to travel with Azamara or Pacific Princess! Oceania choose ports in Maui and Tahiti which had absolutely nothing there (that is because it is cheaper for the ship to pay than going to a popular port). The final port in Tahiti was on Sunday (everything closed) and we were put on a bus ($149 each) to a holding cell out of town with no food, nothing from 8 a.m. until a bus at 8 p.m. took us to the airport (PPT) for a midnight flight to the states. I have now learned Oceania has been bought by NCL and they are obviously changing how the ship is run and are literally running it into the ground as far as service, food, and common manners are concerned. I have been told by people who know NEVER to book with an NCL run ship. I feel I have just been SCAMMED out of $14,000 and hoping perhaps my review will save someone in the future. Read Less
Sail Date November 2019
We chose this cruise for ports, suppose to be beautiful coming out of dry dock,service and dining great but not a five star cruise as usual..many problems, constantly construction..pounding, drilling closure of the decks, pool and ... Read More
We chose this cruise for ports, suppose to be beautiful coming out of dry dock,service and dining great but not a five star cruise as usual..many problems, constantly construction..pounding, drilling closure of the decks, pool and balconies ,paint and varnish smell everywhere-on Regatta, room seventh floor..you pay for five star and get a 2-3 star, not fair and so far they just say sorry..unacceptable ... We have sailed on Oceania 21 times, so extremely disappointing.. The staff are trying hard to please everyone but hard with all the noise and bad smell going on... The excursions have been great, as usual. And the guides have been very good as well, speaking good English.. We would hope that they compensate us at some point..hoping for return travelers.. They still start their entertainment to late 9:30..with not much to do after dinner..between 7:30 and 9 p.m.the cabin is beautiful but the balconies were absolutely not ready.. Read Less
Sail Date September 2019
Oceania regulars organized this Alaska cruise for a party of 10. Our cabin was very nice and the best service on the ship was our room attendants. The wait staff in the restaurants were either over-worked or just had an attitude. ... Read More
Oceania regulars organized this Alaska cruise for a party of 10. Our cabin was very nice and the best service on the ship was our room attendants. The wait staff in the restaurants were either over-worked or just had an attitude. We usually asked several times for water, or another soft drink. We have cruised quite a bit, and notice that Ukrainian, Russian or Slavic men tend to have a chip on their shoulder. The women are only a bit better. The waiter would push certain items on the menu - which I always find suspicious. The passengers were an average age of 60. When eating with my husband, we usually had to move our table to a better location in the restaurant. Open windows or being out of the sun were not considered when placing us, it seemed. We were entitled to two dinners at the specialty restaurants. One was at Tuscana. We were told we could dine only at 9 pm; the restaurant was basically empty, we were placed in the back of the restaurant above the engine. The servers failed to provide one of the menus. She tried to explain the selection of balsamic vinegar and olive oils but couldn't be understood because of her broken English. We only know this because later that week we returned with our friends from the Owner's Suite, and were given the whole service. We definitely had something to compare it too. I had to ask several times for tonic water, or parmesan cheese. We left before dessert. The other restaurant was the Polo Club. My steak was undercooked, I sent back, after 9 minutes it was returned still undercooked and all my other items were cold and my friends were finished with their meals. The ship was very much in need of servicing. The engine cavitation was at times very loud and distracting. Afternoon tea would spill out of the cup. Our friends in the Owners suite had such loud shaking in their cabin that our get togethers before dinner seemed uncomfortable because the shaking was the elephant in the room. Waiters by the pool were walking back and forth but not assisting passengers with drinks. It was as if they were trying to look busy. As a former Broadway entertainer and cruise ship performer, I paid particular attention to the shows. The specialty acts were geared more toward the geriatric set. The live performances (with click track) were ok. The dancers were not necessary. 6 singers would have been better to augment the sound. The recorded music was more balanced than the live band - which had way to much sax. Two items I really enjoyed were the Library, which is the hidden treasure on the Regatta and I love the thick chaise lounge cushions by the pool. Bottom line, is that the old adage, "You get what you pay for" doesn't apply to this cruise. Oceania is considered one of the higher end Cruise Lines. This was not. It wasn't worth the money spent. Read Less
Sail Date August 2019
Regatta Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 5.0 4.2
Entertainment 3.5 3.5
Public Rooms 4.0 4.4
Fitness & Recreation 4.5 N/A
Family 2.0 3.8
Shore Excursions 4.0 N/A
Enrichment Activities 4.5 N/A
Service 5.0 4.3
Value for Money 4.5 N/A

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