8 Helpful Votes
Sail Date: March 2019
We chose this cruise based on itinerary, since we wanted to visit several islands. I had read rave reviews of the food, but that’s so subjective I didn’t have real expectations. The food was very inconsistent; great in day and not ... Read More
We chose this cruise based on itinerary, since we wanted to visit several islands. I had read rave reviews of the food, but that’s so subjective I didn’t have real expectations. The food was very inconsistent; great in day and not so great the next. The fish was awful - other than the tuna, I found bones in EVERY fish dish I ordered. We ignored the entertainment, as it just wasn’t for us. The staff are for the most part their bright spot - they learn your name immediately and make you feel very at home. I wish they didn’t try to sell you so many extras - one day we had 5 different staff members try to get us to sign up for a wine tasting within 30 minutes!!! Clearly there is a commission/bonus involved. Our butler was overworked and it showed - I think he had at least 10 staterooms he was attending to, if not far more. Our stewardess was an absolute gem!!! The cruise director, some guy named Shawn, needs improvement! Tendering was a mess - I’ll leave the details out but it was super disorganized. We were constantly late to port. I guess when they say “in port at 0800” they mean entering the harbor then. So when you see the times in port when booking your cruise, subtract at least 2 hours. Spa services were inconsistent, with one masseuse good and another terrible. We enjoyed meeting so many wonderful people, as the smaller size of the ship facilitates meeting and interacting with other guests. In a nutshell, Oceania isn’t for us. Read Less
5 Helpful Votes
Sail Date: March 2019
Embarkation and disembarkation was relatively smooth. Don’t expect much hospitality. Employees are not excited about their jobs so don’t expect many smiles either. We spent much extra to stay in a (PHS) Penthouse Suite and was ... Read More
Embarkation and disembarkation was relatively smooth. Don’t expect much hospitality. Employees are not excited about their jobs so don’t expect many smiles either. We spent much extra to stay in a (PHS) Penthouse Suite and was advertised our own personal Butler, (which was shared by many other suites so personalized is the farthest from the truth.) He is given too many rooms to service. We also understood we would have preferred tendering, (which we were first to get tickets, but told we would be last. Yep, last to tender.) We almosted missed our excursion. Does the ship care? Nope! If you book through them then you are first to tender. *Know b4 you go! Next the food. Why does everyone rave about the food? Ugg! My wife got sick on the fish. It was not cooked though enough. The Caesar salad is soaked in dressing every time! It was gross! Our friends lobster was over cooked. The buffet breakfast is pretty good but basic. We ordered room service breakfast. The scrambled eggs were runny, boiled eggs inconsistent. The fruit was mushy & over ripe most of the time. If you wear a hat to dinner, be prepared to be kicked out!! We were late for almost every port with little time anyway. Then paying extra to be in a PHS and having to be last to tender. What a slap in the face. Bottom line: a PHS gives you nothing extra really! The laundry service is terrible it took four days to get 20 items back! Four tiny washer & dryers for the whole boat so get ready to stand in line!! Now Entertainment: (———.) that describes it. VERY limited, basically nothing. The butler &/or staff is always pressuring you to buy something like an excursion or wine tasting or martini tasting (they must be getting a commission!) It just sucks!!! The rooms are small and closets are too. We have sailed other cruise lines and not had such a terrible experience. Oceania is not for me. Read Less
4 Helpful Votes
Sail Date: December 2018
We chose this cruise after seeing the itinerary. Not only did this cover the east side of Australia, where a lot of cruises stay, but we were very interested in seeing some of Western Australia. The cruise also included two ports in Papua, ... Read More
We chose this cruise after seeing the itinerary. Not only did this cover the east side of Australia, where a lot of cruises stay, but we were very interested in seeing some of Western Australia. The cruise also included two ports in Papua, New Guinea and two in Indonesia. Since this cruise is during the height of summer, Papua New Guinea and Indonesia were very warm with high humidity. Papua New Guinea is not a tourist mecca, by any stretch. Darwin was very warn also. The tours that we took off the most part were very good to excellent. The tours we selected revolved mainly around the wildlife and we were not let down. We did get to see all the animals that most have heard of plus some we hadn't. The guides we had were very knowledgeable and really made the tours enjoyable. There were also tours that included going to the top of a lighthouse, the last whaling station in AU and many wineries.There were a few ports that we decided just to stay in town and do our own sight seeing. Along the way there were visitor information guides to assist. Also, the residents in Western Australia are very nice and quite friendly. They were willing to assist with any questions we had. We have cruised on Oceania many times and previously on the Regatta. The ship, is to get and entire rework under their 'Oceania Next' program which includes all new staterooms and penthouses by September of this year. Right now the ship is a bit worn, but kept in very condition. We look forward to seeing the 'new' ship in the future. This is one of the smaller ships of Oceania with only 684 passengers. The ports and excursions are the highlights with a few amenities on board. Most passengers were retired folks like ourselves and it is a much quieter environment that other cruises lines. There were very few children on board. since we were on the ship for 34 days on this cruise and doing a back to back on to New Zealand for another 14 we really enjoyed the extra space a Penthouse. It is well appointed. It comes with a mini fridge stocked with complimentary soft drinks, a safe, hair dryer, with a few extras The cabin was 322 sq. ft. that includes a three cushion sofa, a small table and two comfortable chairs. The dining rooms were very good, as usual.with Toscana and Polo being excellent. Probably the most important thing to comment on is the staff. We couldn't have enough kind words to describe the level of service, from our butler, cabin attendants, servers, hostesses, barista, sommeliers and maitre d's.We truly enjoyed the level of service provided by all and the entire trip. Read Less
16 Helpful Votes
Sail Date: December 2018
REVIEW OF REGATTA BY CIRCUMNAVIGATORS MEMBER This is our second long voyage on this once outstanding cruise line - we are currently onboard for 45 days on circumnavigation of Australia and New Zealand. Unfortunately the vessel has ... Read More
REVIEW OF REGATTA BY CIRCUMNAVIGATORS MEMBER This is our second long voyage on this once outstanding cruise line - we are currently onboard for 45 days on circumnavigation of Australia and New Zealand. Unfortunately the vessel has fallen greatly in the large constellation of mid size cruisers. We attempted to obtain cabin upgrade from the front desk but received no reply after several requests in person and through our travel agent. The shore ex and lecture functions are poor and passengers are not well briefed on destinations. Further, any concierge service with regard to shore arrangements is lacking. On a positive note, the food service is good and cabin service staff are pleasant . However Pricing for basic shore excursions and onboard beverages is excessive and not transparent . My conclusion is that because cruise office staff is now completely on contract they seem not to care about service and response to passenger inquiry. Bad results here ! In addition the vessel is not clean in many respects and show her age ( 20 years ) by old worn furnishings. Regatta should be sold off to Holland American or another bargain line where she might provide value for budget cruisers ? Read Less
14 Helpful Votes
Sail Date: November 2018
18 months previously, my wife and I did a cruise on Oceania Insignia, which was quite enjoyable. This cruise on the Oceania Regatta was a disappointment. Unfortunately for the Regatta, we had just done a cruise on the Cunard Queen Victoria ... Read More
18 months previously, my wife and I did a cruise on Oceania Insignia, which was quite enjoyable. This cruise on the Oceania Regatta was a disappointment. Unfortunately for the Regatta, we had just done a cruise on the Cunard Queen Victoria and there was no comparison. The Queen Victoria is far better. We have done 26 cruises on 11 different cruise lines. The cost of cruising with Oceania is very expensive because they claim they are so good. The crew on Regatta were wonderful, polite and friendly. So were the Queen Victoria and other cruise line crew. The cabin was the same as many other cruise lines. The single beds were very narrow and had a sloping top so that you had to be constantly alert not to roll out of bed. The general decor of the ship was very good, but again, inferior to the Queen Victoria. The food was the biggest disappointment. Oceania claim they have the best cuisine of any cruise ship. This is definitely not true. It appeared that there were two chefs working. One was very good and the other was hopeless. One meal of fish or meat would be exquisite and the next had to be left uneaten due to being so dry and tough. Many of the meals would have so much salt on them that your mouth and throat burned for hours afterwards. What would this do to people with a heart problem who could not have salt? In the buffet on the 9th deck, the passageway between the serving counters was so narrow that one had trouble getting to the counter and you were being continually bumped by other passengers. My wife and I reached the stage that we looked upon eating as an unpleasant chore. So many other passengers whom we spoke to all felt the same way. The dress code is claimed to be upper country club. There were a large percentage of passengers who dressed as if they were having a day at a fun park. The gratuities and service charge on drinks was very high and it was interesting that if I ordered a double Drambuie then I would be charged service on the higher price, although they were still only bringing one glass. We did not take any shore excursions as they are far too expensive. Having travelled through over 100 countries, many of them by backpacking, we always do our own thing when on shore. The entertainment at night was very average and became monotonous. The seating is such that it is difficult to see unless you are in the front row. So inferior to the Queen Victoria's magnificent theatre. The entertainers on the Queen Victoria had 1,000 people in their 70's, 80's and 90's all standing up, clapping and swaying in time to the music and singing. When we arrived in Sydney Australia, the cruise line wanted USD119 per person for a transfer to the airport. A Taxi cost us USD75 for two people. The final insult was to collect my suitcase on the jetty when we disembarked and found that the Regatta crew had split the AUD500 Samsonite case down the side when they unloaded it. Oceania will only refund less than ¼ to me. We will never sail with Oceania again. Read Less
8 Helpful Votes
Sail Date: November 2018
This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we ... Read More
This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we wanted water, juice or anything else except cocktails. At dinner in the dining room the opposite, cant find a drink waiter and have to ask. It seems there is a staff shortage. The other annoying thing is the berths, there was a German ship “AIDA’ shadowing us and in every common port it had the in town berth when one was available and we got the container terminal. This happened even when the advertised Oceania berth was in town. Is all this Norwegian cost cutting a little at a time? I also note that the level benefits are being downgraded next year. In a way that is good news for me because the loyalty program did have me captive to an extent so I now feel less trapped. About to try Viking for the first time and maybe not the last. Have already tried Ponant and although it is a very different product being “expedition” yachts of 200 pax it has overcome finding new places to cruise given i have exhausted the Oceania network. Read Less
7 Helpful Votes
Sail Date: October 2018
My husband and I love the small ships and have sailed on the old Rennaisance line ships under Princess and Azamara as well as Oceania. The Regatta is scheduled for renovation, and it is sorely needed. They HAVE to do something with the ... Read More
My husband and I love the small ships and have sailed on the old Rennaisance line ships under Princess and Azamara as well as Oceania. The Regatta is scheduled for renovation, and it is sorely needed. They HAVE to do something with the main showroom but it will be a challenge. This cruise was very relaxing, from Miami through the Panama Canal to LA. And we live close to LA so disembarking in Los Angeles is one of the wonderful features of this cruise. Both the service on the ship and the food were terrific. The Entertainment staff was extremely talented and did a great job. If I had a complaint it might have been that both the speakers were covering mainly the same topic, and since there were seven sea days, a little variety would have been appreciated. Also, the ship's choice of movies was dismal, and with seven sea days, a first run movie in the afternoon would not have cost them very much but might have been quite popular. Unfortunately the Ship's personnel had to give us all the government issued warnings on our trip to Havana, such as no "person to person" contact etc. We were scared into taking a bus tour of Havana, one of the ship's excursions and we regretted the choice. It was as bland as it could be. We heard everything the young man was told to tell us, there was no music, no food, no contact with a Cuban other than the guide, no chance to view all the artwork available in the markets. It was boring. We spent over 1/2 hour at the cemetary and that was one of the highlights. Some of the passengers went off on their own and did quite well. We envied them. Read Less
9 Helpful Votes
Sail Date: October 2018
Primary reason for choosing this cruise was the ports of call. Unfortunately three of our ports of call were bypassed by Oceania; Carbo San Lucas Mexico, El Salvador and Nicaragua. Instead we spent 2 1/2-additional days at sea. It is like ... Read More
Primary reason for choosing this cruise was the ports of call. Unfortunately three of our ports of call were bypassed by Oceania; Carbo San Lucas Mexico, El Salvador and Nicaragua. Instead we spent 2 1/2-additional days at sea. It is like a cruise to no where. We have no idea why the ship was unable to arrive at Costa Rica on time. We arrived five hours late causing us to miss the eco excursion, which was most important for my wife and I. Since we had two and have extra days at sea, you would think we would have arrived on time in Costa Rica. We arranged a meeting with the ships general manager. We received little sympathy. As a matter of fact we were threatened by the general manager not to have conversation with other passengers relative to our disappointment.We are in the process of filing a formal complaint with Oceania's senior management and parent company(Norwegian). All in all the cruise was a big disappointment. The hostile atmosphere made us very anxious and apprehensive for 18 days. The cruise was my wife and my seventh cruise with Oceania. The Staff in the Terrace Café had a major communication problem. Most of them were(I believe) from India or the Philippines. You had to explain to them exactly what you wanted and half the time it was received incorrectly. Big disappointment. Read Less
5 Helpful Votes
Sail Date: October 2018
I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and ... Read More
I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and missed 5 excursions. Communication from Captain or cruise director was terrible. No explanation for any thing. Morale among the passengers was very poor. I'm sure they lost some loyal customers (including my husband and myself) The food in Grand Dining Room and The Terrace is still very good, but a step down from what we experienced on previous sailings. Toscana and Polo Grill are still wonderful. Service staff in general were lovely, but some were poorly trained with snafus on drink orders and restaurant reservations which seemed to disappear even though we had the print out summary of our reservations from the front desk. There was no explanation, no apology and we were supposed to feel grateful that they managed to "fit us in." There were power outages and some ship sections experienced non- flushing toilets at times. The ship is due for an overhaul and we got the impression it had many ongoing mechanical issues. But none of this was address by the staff. Our cabin was quite nice and kept very clean by housekeeping staff. There was good entertainment and plenty of activities like Trivia, golf putting, shuffleboard, ping pong, Bridge lessons and games, casino w slots and poker tournaments, karaoke. But we went for the port visits and excursions, not endless sea days. Read Less
8 Helpful Votes
Sail Date: October 2018
There are many reviews of this poor cruise already posted. I support the information and analysis and conclusions reached by the reviewers as well as information and analysis in the current thread on the current Oceania board. ... Read More
There are many reviews of this poor cruise already posted. I support the information and analysis and conclusions reached by the reviewers as well as information and analysis in the current thread on the current Oceania board. While new to CC (thanks to my TA), I am not new to cruising across many brands. This was my 3rd and last Oceania cruise. My concerns are: 1) Oceania management anti customer first attitude - as reviewers have stated, no attempt was made to reinstate ports or find another port from the many cruise friendly ports along the Mexican and Central American pacific coast. Apparently they made the decision to kill ports 7 days before reaching the Baja and the tropical storm, Bottom line, we passed the Baja a day and a bit after the storm left the area. As others have noted, so we lost 3 days of ports but only were delayed 1 day in San Diego (a port swap from Cabo). Really? For 4 days be plodded along slowly - no attempt was made to speed up to get to a replacement port. They had the nerve to show up at 3 pm in Puntarenas Costa Rica which was 2 hours before dark. I heard an officer say to another that they had to get staff off for training in Miami. Ah, the real reason they showed up there. Bottom line, Oceania did not care about providing replacement ports because they already had our $ and frankly I believe they thought we were all sheep accepting Oceania's claim to fame. They have found out differently. The Oceania arrogance is the main reason why I will not patronize Oceania again. 2) The harassment and threats to guests. Thankfully I was not one of them, but I did hear comments from others about the situation. Not acceptable Oceania. 3) Regatta has a dubious mechanical history. I should have done more investigation on the history of this ship. It is not a pretty history. On the cruise before ours, the ship missed Juneau and lost power. On this trip, there were flickering lights, short power outages, toilets not working. I will check out the track record of any future ship before I book. 4) Food decline. The new menus reduced the choice and quality of food offerings. The food in the GDR was no better than my last Celebrity MDR experience. The food in the Terrace was a step down as well, granted they do have grilled lobster etc but that hardly makes up for the limited buffet. I have to say the food on this trip had little to no taste and I quickly lost interest in eating. The table side caesar salad in Toscanna was bland and of middling quality. The hard working staff were outstanding as usual. The overall atmosphere on this cruise was one of irritation and distrust - this did not go away and was overt on the last day when cruise comments were being prepared. In my many cruises, I have never heard a passenger load speak with such hostility towards the cruise line. There are many choices in the world of cruising so I will move my cruise business to a different cruise line. I will not speak highly of Oceania in the future. Read Less
Regatta Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 3.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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