288 Regent Seven Seas Voyager Cruise Reviews

My first experience with Regent was two years ago on a trip from Tokyo to Beijing. It was problematic due to poor excursions in Tokyo for two days of the precruise as well as very uneven service and food during the cruise. Bad weather did ... Read More
My first experience with Regent was two years ago on a trip from Tokyo to Beijing. It was problematic due to poor excursions in Tokyo for two days of the precruise as well as very uneven service and food during the cruise. Bad weather did not help the situation but could not be blamed on Regent. Jump forward two years. Just about everything went well. The service throughout the ship was remarkably improved, especially in Compass Rose, Using the new electronic ordering system, we could easily be seated by 7:30 and be out by around 9 pm to see the show in the Constellation lounge. The new menu is excellent. Simple dishes available each day on the left side with the ability to order sides for each dish and accompanying sauces (eg peppercorn for a steak) all available separately. PERFECT. On the right side were daily specials, including healthy options based upon Canyon Ranch Spa recommendations. Each day had a recommended wine choice but others were available at no additional charge or you could go upscale. I am not a food or wine snob and found excellent food and wine choices each meal. Even Sette Mari, the Italian restaurant at LA Veranda was much improved. Just stay away from the tough as leather veal scallopini. I routinely ate lunch on the pool deck due to the mostly good weather and enjoyed the Theme Day food. Best as usual was the Indian food but other days were also good. If I was not impressed, I chose grilled fish or a turkey burger. I was not fond of the beef burger. The fries were always excellent, unfortunately, as was the ice cream. The coffee service, Coffee Connection, on deck 5 also improved. The coffee went from terrible on the first cruise to passable. The espresso was generally better from the machines. Never underestimate the skill of a good Barista. Pastries and cookies were always good with fresh fruit always available for those desiring healthy choices The included tours on Regent went very well this time. Other than Samarang Indonesia, where we had monsoon rains and there was literally nothing of real interest to see on the tour, the other ports were quite good. Seats were a bit tight in Bali for Both American size passengers and the Australia buses were uniformly hard seats and no place for water bottles or maps. ODD. The arranged tours in the Sydney post trip were also excellent. Our host hotel, the Four Seasons did not treat us well. The daily breakfast was marred by limited choice and uneven quality when compared to the main dining room. After the first day of this experience, I was allowed to eat at the main dining room. We were also stuck in a handicapped room against our choice. Only after making a firm demand to the manager were we finally moved after one day.A far cry from the fantastic Fairmont Singapore on the precruise. The entertainment on the ship was absolutely fantastic, in part thanks to the Cruise Directo,r Ray. The five piece Regent Orchestra, downsized from our prior cruise was absolutely first class, with Sasha, the sax player a stellar performer. I would be please to see them at any paying venue. The Broadway style shows were uniformly good, but different from the old Jean Ayers shows. These were now produced by Norwegian and I felt the singing and dancing was first rate. Make sure to go to Horizons before dinner to hear the band and after 10:30 in Horizon Lounge for the late show. This was spectacular entertainment in an intimate venue. Based upon our experience this trip we would again travel with RegentOther than Cyclone Gita giving us a bit of rough water at the end of the trip and missing a port near the beginning due to a passenger emergency, this was a great cruise, worth the premium price. By the way, I had no problem with the new interior after the refit. The buffet in La Veranda worked much better. The sound and lighting system at the Constellation lounge was great. The ordering system at Compass Rose was much improved. Some complained there was less storage in the rooms. I did not notice as I travel pretty light. Read Less
Sail Date February 2018
We choose this cruise to coincide with a significant birthday and to make the festive season special. A last minute change of itinerary meant we visited some some less visited ports in Japan. The passengers were a mix from all over the ... Read More
We choose this cruise to coincide with a significant birthday and to make the festive season special. A last minute change of itinerary meant we visited some some less visited ports in Japan. The passengers were a mix from all over the world, not the North American majority normally present on a Regent cruise. This was probably due to its starting and finishing point. We enjoyed the ports and excursions although felt despite the on board decorations, it was not really festive. Christmas dinner, turkey notwithstanding, could have been any night; Regent left an impersonal 'Happy Holidays' card in our room. I guess we expected a bit more song and dance. Our early issues with spotty service were dealt with on board. The entertainment, however, has had a mammoth budget cut. The 'shows' had no sets or props - just video backings. The ;Signature Orchestra' had been halved to a band. And excellent as the musicians were, they lacked the depth of a larger ensemble. The food was of a high standard everywhere, particularly in the signature Compass Rose MDR. The revamp of the MDR however included LED lighting usually set at the UV blue colour normally associated with insect killing machines or anti drug injection sites. H'mm. Regent's biggest asset is their staff and they continued to shine. An enjoyable cruise with few reservations. Read Less
Sail Date December 2017
We're quite excited to go on the same ship as we traveled on a few years ago and the Itinerary was good before the changes, sad to miss out on Korea but Japan was Fantastic, china was not, The ship is very clean and nice, the crew is ... Read More
We're quite excited to go on the same ship as we traveled on a few years ago and the Itinerary was good before the changes, sad to miss out on Korea but Japan was Fantastic, china was not, The ship is very clean and nice, the crew is friendly and the food is good. The only crew I'm not happy are the x-Eastern european ladies in the reception, they are never helpful, they are very inflexible and should be reminded of how much people pay on this ship. Because of the huge reductions in the price we paid for a butler but would not do this again as you don't meet the cabin stewards and don't get a chance to have a chat and whilst the butler was handy, it felt like there were a lot of interruptions when we tried to relax in the cabin. It feels like the standards have dropped a little since last time 2012, we didn't get a gift on the return home like we did the 1st time. The itinerary changed and we didn't go to Korea, this was disappointing but the extra stops in Japan were great. China was terrible, the organized tours were in dirty busses, the guides were obsessed with money, pretty much all they spoke about, forget about telling us about what the old buildings were. The trip to the Wall was badly organized, getting there only 1h before sunset and there are no lights on the wall, some older (but fit) people walked far and then struggled to return to the bus in the dark. The Chinese officials at the port treated the crew badly on the return to the port, they had them lined up for over an hour, not letting them board the ship for over an hour. A few people got an upset stomach after one of the lunches on the tours in china and on the whole, china is not a place I would go back to. A cold cruise was nice to experience, more energy to walk around the towns in Japan but you do miss out on sitting around the pool, swimming and drinking cocktails. Bingo was very disappointing as the entertaining crew did not promote and tell people that there was Bingo every sea day, they could have made a bigger effort. Regent cruises are very expensive compared to others so I don't think we'll be back, add to that the office in Sydney were not at all helpful or friendly, maybe they need a reminder that they are working for a 5 star company Read Less
Sail Date December 2017
We chose this cruise for the itinerary and also because we love sailing with Regent. We were not disappointed. The food, service, crew, tours were all top notch. These are highlights: Embarkation went without a glitch and it was fast. ... Read More
We chose this cruise for the itinerary and also because we love sailing with Regent. We were not disappointed. The food, service, crew, tours were all top notch. These are highlights: Embarkation went without a glitch and it was fast. Cabin was kept beautifully by our attendants. Food in every restaurant was outstanding. Dino, the executive chef, had great meals and lunches every day. The shore excursions and guides were outstanding. We did the overnight excursion to Luxor and it was excellent. We love the crew and it was nice to reconnect. The entertainment was good too. All in all this was one of our best cruises. The itinerary was awesome. We highly recommend Regent. Once again they did not disappoint. We loved every minute of the cruise and can't find any fault. From embarkation to disembarkation it was perfect. We also did the Regent post cruise tour of Dubai/Abu Dhabi and it was excellent. Very good hotel, guide, and sights. Read Less
Sail Date October 2017
After experiences on other cruise lines, we decided on an all exclusive cruise. Selected Regent Voyager from Venice to Croatia to Greek islands ending in Athens. Very pleased with service, accommodations, food and drinks. Room was ... Read More
After experiences on other cruise lines, we decided on an all exclusive cruise. Selected Regent Voyager from Venice to Croatia to Greek islands ending in Athens. Very pleased with service, accommodations, food and drinks. Room was spacious and well equipped. Rooms and common areas were all very modern and seemed new. Never seemed crowded anywhere, except at pool. Laundry on every level was a major plus. Tours were all excellent though some of the guides should have better English speaking capability. Meals were all good. Menu selections were varied and tasty. Downsides: internet was sporadic and weak. Very disappointing since free internet was one of the reasons we selected Regent. Internet manager was very helpful but could only apologize for slow speed and lack of access.; poolside chairs were always "occupied" so never got to experience pool. Need better control and management against saving chairs.; Enjoyed Regent enough we are scheduled Panama Canal cruise on Mariner in April. Just hope internet and pool issues are different. Read Less
Sail Date October 2017
We had good experience once before with Regent so we invited a third relative. The cabin that was "sold as" very spacious and adequate for a third was NOT. It was cramped and uncomfortable. The couch converted into a bed that ... Read More
We had good experience once before with Regent so we invited a third relative. The cabin that was "sold as" very spacious and adequate for a third was NOT. It was cramped and uncomfortable. The couch converted into a bed that was very uncomfortable. three days into the cruise we had to request attention to the mattress...they brought egg crate foam. The Compass Rose dining room food was nothing to write home about and the Settee Marie Italian specialty restaurant was downright bad. Prime 7 and Chartrueuss were excellent. Service in the dining facilities was good sometimes and bad the other. For the most part the excursions were good, but you have to be diligent and read between the lines about activity levels and amount of time stuck on a bus. I think I'm done with Regent..just not sure it's worth the price tag unless you drink ALOT. Oh and don't upgrade just for the butler....it's a "non-event". Read Less
Sail Date September 2017
When they said this was a luxury cruise, they weren't kidding. This cruise was a wonderful experience from start to finish. Our suite was exceptional with plenty of room, a real-live walk-in closet, spacious bathroom and beautiful ... Read More
When they said this was a luxury cruise, they weren't kidding. This cruise was a wonderful experience from start to finish. Our suite was exceptional with plenty of room, a real-live walk-in closet, spacious bathroom and beautiful balcony. In a New York hotel you could only dream of getting a room this large and well-equipped. It didn't hurt that we were greeted with a nice, cold bottle of champagne. The room was only topped by the service. The staff in the bars and restaurants delivered top flight service that also had a fun, personal touch. The maitre'd Lorenzo along with the waiters Thomas and Mauricio took great care of us. Speaking of food, we really enjoyed all the restaurants. The real surprise for us was the Setti Mare Italian restaurant. It didn't require reservations and the food was inventive and delicious. The Observation Lounge (looking out over the bridge) became a favorite spot to watch the sun go down as we pulled out of port. The excursions were outstanding. Both the included excursions and the premium outings. The ship encountered bad weather forcing us to skip Portofino and go to La Spezia instead. This meant that the Destination Services people had to reorganize virtually every outing for every passenger and they did it with a smile. Their efforts were heroic. Entertainment on the ship was headed up by the great Cruise Director Ray Solaire. Everything was well done and nicely produced although I do wish the music was a bit more modern. Also on the cruise was an expert from The Smithsonian who gave lectures regarding the history of the various cities we were visiting. Extremely well done and very informative. My only real complaint was a small one. While it was nice to have Wi-Fi on board, it was too slow to really be of any use. Make no mistake, this cruise was expensive, but I think it was worth every penny. Overall, the entire cruise was an incredible experience on and off the ship. Would love to cruise on this ship again. Read Less
Sail Date September 2017
My partner and I, with friends, just completed a 10 night Med cruise on the Seven Seas Voyager; we had a lovely time and saw so many beautiful sights. We are fortunate; we have taken more than 25 cruises over the years and really enjoy the ... Read More
My partner and I, with friends, just completed a 10 night Med cruise on the Seven Seas Voyager; we had a lovely time and saw so many beautiful sights. We are fortunate; we have taken more than 25 cruises over the years and really enjoy the smaller luxury ships; in the past 10 years, we have travelled almost exclusively with Silversea and enjoy their small ship ultra luxury product. We heard very good things about Regent so we booked this particular cruise to try something different; to make a long story short, we absolutely prefer Silversea. We spent one night in Rome pre-cruise and had a lovely day in this terrific city; the next morning we transferred by private car to the port. (We made our land arrangements on our own.) Upon arriving at the cruise terminal in Civitavecchia; we were faced with a long line to check in, something we have not experienced in years, and it was a indication of things to come. The line moved quickly and we were on the ship within 15-20 minutes, no big deal; but the line was proof that the Voyager accommodates 700 passengers (which is more than we are used to) and, onboard, we were very much aware that the ship was fully booked. The dining rooms were full (more on dining later), the lounges were full, the show room was full, the pool deck was very busy, etc. This is very different from the relaxed and open feeling that we experienced on other luxury vessels. The ship is very pretty and well designed with a good deck plan; the new interior design is not exactly our taste but it is modern and pleasant. Our " Concierge Suite" was lovely and similar in size to those on other luxury vessels and was well equipped; all good. Concierge level suites do NOT have Butler service and, honestly, we missed having a Butler to help take care of day to day issues. Our cabin attendants did a good job taking care of the cabin but did not assist with things like shore excursions or dinner reservations; not a big deal but far less luxurious than Silversea. We are still not sure what benefits there are for being "Concierge Level" aside from a coffee maker in the suite - shame that milk was not available for your coffee without calling room service. We were located mid-ship; note that there is a severe vibration in the aft of the ship; you can feel it when in the common areas and Veranda Restaurant so it must affect aft cabins - so chose your cabin wisely. Dining on board was hit or miss. Firstly, getting reservations in the specialty restaurants while onboard is impossible; even changing a dining time is a non-starter. Tables in both reservation restaurants were simply not available on any night at any time. Dining in the no-reservation Italian restaurant is also a challenge: it fills up by 730PM and then its a long wait or they send you away. Every question or request that I had concerning dining was met with one answer: NO. This is certainly not luxury. We ate in Prime 7 once and Chartreuse once; the food, service and presentation in these restaurants was excellent - that is why we wanted to return but couldn't. After two failed attempts, we finally got into the Italian and were disappointed with both the food and the service; it was nothing special and decided not to return. That leaves Compass Rose which was totally random: on certain nights the food was very good, on other nights it was mediocre at best; some dishes came our sizzling hot and others were hardly warm; service was the same, some nights efficient and at other times it took over 30 minutes until a waiter or wine steward acknowledged our presence. Also note that during peak times, there is a line-up to get a table at Compass Rose; the very unfriendly head waiters stationed at the desk take forever to seat people. Again, this is not six star luxury. Breakfast and lunch buffets, and the grill by the swimming pool were fine and typical of what is offered on luxury lines (although nothing ever changes at breakfast) - although, again, it is very busy and the buffet gets very crowded at peak moments. We find the SIlversea dining experience to be much better. The wines offered with the meals were very good. We really do not care so much about the entertainment offered onboard: we enjoy a relaxed pre dinner drink, a leisurely dinner and a stop and the lounge before heading to bed. The shows were very old fashioned in our opinion: predictable production shows plus magicians and ventriloquists - Vaudeville is back! The cruise director was hard working but well past his "sell-by" date and the bands on board were typically average. All nothing special and not very appealing to anyone under 70 years of age; the entertainment did not include one song released after 1980! Regent, especially now being part of the Norwegian group, can do so much better especially if they want to attract the next generation of luxury cruisers. (To be fair, entertainment is an issue on all small luxury ships...this is not where they excel.) On one evening there was an on-deck Bar-B-Q; it was nicely done and a very pleasant evening. Service was a major let-down: as mentioned above, we missed having a butler, the service in the restaurants was nothing more than adequate, the service in the bars was truly poor where it frequently was difficult to get a drink, the coffee bar was unstaffed most of the time, and around the pool it was also difficult at times to get service. We thought that the crew, who do try, was either poorly trained or that the ship was understaffed or a combination of both. Nobody bothers to learn passenger names, few crew members are smiling, no one goes out of their way for you. It was very different from our experiences on Silversea and we were disappointed - on board Regent, we were treated as passengers and not as guests. Also note that the internet service on the ship is a disaster: its nice that Regent offers free unlimited internet but its sad that is does not work most of the time probably because there is not enough band-with. I know that internet at sea is not as good as land based services: but the only time I could get a reasonable connection was at 400AM when most are sleeping or by sitting in front of the reception desk where the signal does work. Very frustrating indeed. We loved the ports: the Med is beautiful and every port offers so much; we had basically visited every port that we called upon one or more times before and still found so much to see and do. That Regent includes shore excursions is a mixed bag: we ended up taking an excursion at each port because we paid for them (they are not free, they are included) and I must say that every excursion was very good; however, at a certain point, we did tire of group excursions and getting up early and rushing to be ready for the 800-830AM departures; we also missed just walking around though a town and discovering things on our own. In general, we never take organized tours and arrange our own touring; if you are like us and prefer to tour on your own, the included shore excursions may not work for your needs although, as stated, they are rather good. We were surprised that the group size was around 40 passengers per coach - we thought that was a lot for a luxury product. We did not travel with children, and there seemed to be no children onboard. This ship is not a good choice for those travelling with little ones as there is nothing for them to do. Disembarkation was a breeze and well organized by Regent. And, we had a private car waiting for us to take us to a post-cruise hotel in Sitges for a 3 night stay. No issues at all. In summary, it was a good cruise and our issues with the Regent Voyager and its product are truly "luxurious problems" - we understand that. But: nonetheless, we were disappointed with the product and, at this price level, disappointed passengers are not a good thing. The ship itself is lovely, the level of service needs a lot of improvement and the dining system needs re-thinking. Constantly hearing the word "NO" to each and every request is not six star service. Will we be back? Who knows, so much depends on itinerary and fare structure; while we clearly prefer Silversea we would be open to cruising with Regent again. But for us, maybe a ship with 700 passengers is simply too much. Read Less
Sail Date August 2017
A Really Huge Disappointment!! I have cruised several different ships in the Mediterranean, and for the cost, this one was overpriced and really underwhelming. Our butler was the poorest I have ever seen and totally oblivious to any ... Read More
A Really Huge Disappointment!! I have cruised several different ships in the Mediterranean, and for the cost, this one was overpriced and really underwhelming. Our butler was the poorest I have ever seen and totally oblivious to any request, I really believe they just picked a warm body and put a suit on her and gave her the title of butler. She was rude and arrogant. The Pool bar closes at 6pm, the restaurants close at 9:30 pm, food is mediocre. The french restaurant is terrible, however Lorenzo the maitre'd is exceptional, he along with Sergio, the other restaurant manager are probably the two most skilled employees on that ship. Management should take their thoughts seriously, they know what the problems are and most are easy fixes, which would go along way to providing happier customers. The penthouse suite B was the tiniest suite I have ever had on any ship (suite 770) and the furniture in it makes it so crowded you can't move, especially when your butler just leaves your empty suitcases standing in the room and does not put them away nor ever ask if you would like them removed. The decor is tired and dated. The beds were broken down with sunken nests in each bed. The pillows were tiny. Nice linens. The bathroom with its single sink, tiny shower and unimpressive decor was a big yawn. Room service menu, a joke! Would you like a hamburger or a hot dog or a few tiny scallops, or the choice of 2 other unappetizing selections. When I went to the dining room to order off of the menu and ask to have it brought to my room. I was told that was impossible. I said fine I will sit down, order dinner and then send my butler to pick it up when it was ready. I was told "no, that's not how it works." Sergio saved the day and told the hostess it would work that way and my dinner was delivered. Ok, so what was good? The passengers, best group I have ever sailed with. British, Australian, Dutch, Americans, all great people! In the 30 people I got to know, none felt they would ever go on this ship again. A couple who had previously cruised with Regent were shocked and disappointed about this cruise, the staff, the food and the service. Would I go on Regent again. No, burn me once shame on you, burn me twice, well, I am just not that plain stupid! Read Less
Sail Date August 2017
Chose this cruise as a warm weather cruise prior to New England in the fall, turns out to be quite hot. The itinerary is one that suited us and we have covered most of the ports before. As a result we have chosen to stay on board and just ... Read More
Chose this cruise as a warm weather cruise prior to New England in the fall, turns out to be quite hot. The itinerary is one that suited us and we have covered most of the ports before. As a result we have chosen to stay on board and just relax and take advantage of a quiet ship and be by the pool whilst others are on their respective tours. We last sailed on RSS Voyager in October last year on her voyage prior to her refurbishment. I have to say that our suite, 943, has been beautifully refurbished with all of the dark wood removed and much lighter wall coverings and fabrics being used giving a much more modern feel and a much better use of space throughout the suite. Compass Rose has been given a superb makeover with new furnishings and fabulous chandeliers. I can safely say that all of the restaurants visited so far have provided excellent friendly service. Of particular note is the new "do it yourself" menu in CR which provides so much choice I could eat there every night. The trips off which we have taken have been very good with some excellent guides, although we do enjoy our own little walks ashore taken in our own time. Overall, I believe that Regent are offering an excellent service. I look forward to October's cruise on the Mariner. Read Less
Sail Date August 2017
Having cruised previously on Oceania and Seabourn among others, I was looking forward to the Regent experience - expecting it to be far superior to Oceania and on par with Seabourn or better. I won't get into the whole reasons why, ... Read More
Having cruised previously on Oceania and Seabourn among others, I was looking forward to the Regent experience - expecting it to be far superior to Oceania and on par with Seabourn or better. I won't get into the whole reasons why, but I totally will not cruise on Regent again. We upgraded to the Penthouse A category and although Voyager was supposed to have recently undergone a complete refurbishment - the decor was very plain and dull. We expected the penthouse to be nicer but Oceania Riviera was far better with two sinks in the bathroom along with a full free standing shower with shower head rather than a hand held mounted one. The tub on Oceania PH was jetted. Our butler was very formal and not welcoming or warm. When we did ask her to inquire about changing our specialty dining time she promised to check yet never got back to us.When we saw that Regent tours did not allow requests for handicapped seating in advance she promised to check it out for us, then never did. When she saw our wine bottle had been emptied, she didn't bother to replace. The cabin attendants put my Regent tote bag under the bed when it was full of my belongings from the day trip and i panicked when I could not find it later in the night. We told her that possibly it had been left at screening. She promised to help and said she would ask the cabin attendants to look for it. I then started looking again and checked under the bed where it had been laid on top of our emptied suitcases. So it was tucked away intentionally. She should have known that may have been the case and tried to look for it for me. The food was not even close to as good as Oceania. The timing the restaurants closed was also inconvenient if you took the included tours. They always returned you to the ship too late for dinner in the Compass Rose and barely in time for the Veranda - which was mediocre at best. We will not choose Regent again unless there is a fabulous itinerary and if the ship is the new Explorer. Otherwise will probably stick with Oceania. Looking forward to trying Crystal. Read Less
Sail Date August 2017
We've chosen this trip because of the places to visit. We cruised before with Princess and Crystal and were very satisfied. This time we decided to "upgrade" and also liked the itinerary. Unfortunately, will never ... Read More
We've chosen this trip because of the places to visit. We cruised before with Princess and Crystal and were very satisfied. This time we decided to "upgrade" and also liked the itinerary. Unfortunately, will never recommend Regent cruise line or use it again: service is very mediocre: staff is pleasant, smiling but not very helpful: either language barrier or lack of knowledge. The food during the 9 days was a hit and miss: The first time our veal chop was perfect while the one before the last day was totally raw. When we called the dining room supervisor and showed that it was not edible, the plate was picked up and no substitute food was offered. Dining rooms were always understaffed & supervision very poor. The choices for simple salad dishes were very poor and limited. For a glass of water or wine, often had to wait up to 25-30 minutes. The entertainment was for amateurs, not one evening was there anything to enjoy or of good quality... One night when my husband spent dinner time with me at the doctors, upon return to the cabin after 11o'clock pm. he called room service to get some some food: after several minutes of frustration (not having this, nor that..) he said: "can you bring some cheese and crackers?" That was all a 6 star ship could provide for their guest who spent the evening in the emergency room with his wife and missed dinner... Read Less
Sail Date August 2017
I just had to add this review having read a recent one from someone who cruised in July 2019. I'm obviously really sorry that their cruise was not up to standard, however I have been on RSSC Voyager twice before and due to go again ... Read More
I just had to add this review having read a recent one from someone who cruised in July 2019. I'm obviously really sorry that their cruise was not up to standard, however I have been on RSSC Voyager twice before and due to go again very soon. I do accept that cruise reviews are subjective, and that we all see things in a different way. I would say that a number of comments made are simply not right. Regent always provide cold towels around the pool on hot days, and its certainly not difficult to draw the attention of staff to order beverages. It's also nice to get up up of your chair and walk to the bar and order drinks to be delivered. I have experienced a change in Regent over the last couple of years. I have been with them on over 12 cruises, and to some extent I do agree with fellow members that standards are beginning to slip, and I will continue to express my thoughts to Regent on that. They are still six star cruise line, but need to be very careful in the future to maintain that level of service or reap the consequences. The most important of which is staff training. Generally I have found Regent to be an excellent cruise line. However, with the yearly increase in prices should come the most excellent of service. I'm not sure we are quite their yet. The French restaurant has had a similar menu for 12 years, and is possibly the worst eating venue on-board. Prime seven always provides. Sete Marie at Veranda is wholesome and generous. I think sometimes people look into things too much, but agree that service and food should be at it's highest. Read Less
Sail Date August 2017
We expected only the best; it was our first ocean cruise and we loved the experience. Our cabin was exactly mid-ship, 836. Every need and whim was fulfilled by the concierge staff. Laundry was delivered promptly every day. Our ... Read More
We expected only the best; it was our first ocean cruise and we loved the experience. Our cabin was exactly mid-ship, 836. Every need and whim was fulfilled by the concierge staff. Laundry was delivered promptly every day. Our complimentary drinks were restocked daily with our premium choices. Fresh towels and toiletries twice a day; a girl could get used to this! Our balcony afforded a delightful private vista; we enjoyed toasting to the splendor right in front of us. Cannot rave enough about the ship. The library, the spa, the restaurants, and my favorite of every morning: pool deck for yoga, stretching, jogging before breakfast. Nothing compares to running the deck while docked at Monte Carlo. Lorenzo, the maitre d'hotel at Sette Mare/La Veranda takes personal attention to a whole new level. We enjoyed breakfast there every morning, a few lunches, and dinners at large tables for 8 to 12. Small table, or large, Lorenzo ensures an exceptional experience. The barbecue night on the pool deck was such fun! Our table had 12 and do not think typical barbecue--it is lobster, ice sculptures, fantastic desserts. Another dining occasion was the open-kitchen lunch at Compass Rose. Guests toured the kitchen, saw the staff at work, and chose from an elaborate buffet inside the kitchen. Impressive! Our dining experiences in Prime 7 were preferable to Chartreuse; both require advance reservations. Dining Ratings: Service is excellent, food is very good to excellent, wine choices are pedestrian. The level of attention is what makes it superb. We never spent a daytime on the ship; included and purchased excursions were very nice and efficiently run. Great value. Favorites were the Sicilian Wine Roads and City Walls and Museum in Dubrovnik. Insight into the ports-of-call was enriched by the three lectures by Smithsonian Institution expert, Dianne Konz. We attended all three in person, but her lectures were video broadcast available. Entertainment is fun. The Voyager Production Cast is first rate. The Kapers night when the staff performs is a treat and sentimental because you see the people who have served you all week, giving it their all! All the staff show dedication and are indefatigable; Ray Solaire, Cruise Director sets the pace. Reception desk staff is amazing. Thank you- beaucoup- to Angie! William Gomez, the Executive Concierge is attentive, available and is dedicated to avoiding problems, solving problems and ensuring excellence. Read Less
Sail Date July 2017
We have been on all the RSS ships (as well as Seaboard and Silversea) and enjoy Voyager best. Indeed we had the same suite 1005 as last year from Singapore to Dubai. Meantime there has been extensive excellent refurbishment which has ... Read More
We have been on all the RSS ships (as well as Seaboard and Silversea) and enjoy Voyager best. Indeed we had the same suite 1005 as last year from Singapore to Dubai. Meantime there has been extensive excellent refurbishment which has enhanced several areas. Indeed after a less than satisfactory cruise in November on Explorer (a massive disappointment) we were regarding this cruise as make or break with Regent. We were very satisfied overall other than a couple of minor hiccups. We will continue to return - especially with laundry and pressings. We do not think butlers enhance the cruise and a penthouse isn't worth the extra. Overnight in the Westin Excelsior in Rome was very pleasant and an excellent room. Transfer, as last time, was a little chaotic at the hotel end but also very Italian if you look at it again (and it was the same last time!) The suite, boat, staff and service are all first rate. All staff helpful and smiling. Dining - Compass Rose is lovely; the new decor is very good too. Always perfect service and food. Chartreuse is excellent too and we dined there three times - as its a limited menu that is just right and each experience perfect. Prime seven also is excellent but a little on the dark side on Voyager - especially on a summer cruise. Settle Mare really desperately needs a makeover and we are a little tired of the rather minimally changing menu - which was of variable standard. It is as La veranda excellent for breakfast and lunch. We like the pool deck 'healthy' breakfast which seems underused - and it mitigates against you having unnecessary cooked food! Again the pool deck does very good themed lunches most days. Entertainment as a mix of the ship's company and guest cabaret was just right for us - not too long and a good selection. We prefer the new entertainers to the time expired Jean Ann Ryan repeats. Ray's own show was of very high quality and its always good to see Krew Kapers. Cocktail parties early evening for various events are a waste of time when the weather is so good outside. Shore excursions are of a good standard overall, but in an effort to make some last four to four and a half hours, unnecessary free time is put in when you've already been on your feet 2-3 hours. There will always be some variability of guides' English. Our only real hiccup was a mess up with gondola tickets given out wrongly with a long wait culminating in us deciding after an hour to wait no longer. Other than that destinations did well. Our cruise had an add on 2 nights and Opera at Verona. Hotel Victoria Palazzo is 4 star rather than five. De luxe so called rooms are their standard and very small. It is well situated. Opera - Madama Butterly - seats provided by Regent really were the best in the house. Excellent. A very good walking tour of Verona the following morning which included revisiting the Arena was very good. Read Less
Sail Date June 2017
Many of our concerns about the cruise are the things that we miss most about the experience. The crowds never materialized. We never waited in line for anything. We enjoyed the quietude of the cruise with often few people in the public ... Read More
Many of our concerns about the cruise are the things that we miss most about the experience. The crowds never materialized. We never waited in line for anything. We enjoyed the quietude of the cruise with often few people in the public places. We often dined alone but never felt lonely. The atmosphere of the ship coupled with the quality of passengers made for a comfortable, yet upscale experience. This is not a stuffy environment. The passengers were not pretentious. Rather, the laid-back, relaxed and welcoming spaces created a world of equality where joy, pleasure and relaxation were most sought. There were some couples we saw the first days and did not see again until the last day and vice versa. We were fortunate to meet and spend time with some interesting people from across the country and even around the world. The casualness of the cruise allowed for easy conversations. Similarly, the excursions are small enough to contribute to more interaction among the other passengers. What does luxury mean? For us, we never encountered any of the ship's personnel to be anything but kind, considerate, attentive, genuine, personal, professional...our room remained spotless, the drinks were plentiful, the wine flowed freely, the food always very good and served to our satisfaction. This was not grandeur luxury - it was luxurious to be treated so kindly and so effortlessly. The Voyager’s opulence and splendor reflected from everyone’s comfort and contentment. We could describe the generous displays of shrimp and lox (oh – smoked salmon); the double lobster tails served to us almost every night, the bottomless cocktails, free-flowing wine and abundance and variety of food but will leave that to the imagination! Read Less
Sail Date June 2017
My first time in Venice and some new ports in Ravenna, Croatia, Montenegro, Elba, Sanary de Sur, Marseilles, were the primary factors in choosing this cruise. We arranged our own air and a one night stay in Venice. Very expensive but ... Read More
My first time in Venice and some new ports in Ravenna, Croatia, Montenegro, Elba, Sanary de Sur, Marseilles, were the primary factors in choosing this cruise. We arranged our own air and a one night stay in Venice. Very expensive but wanted to be near the St. Marks Square and be able to just walk around and people and monument watch. Stayed at the Savoyia and Jolanda on the Grand Lagoon. Sound proofed rooms, relatively small but clean and elegant. Hotel helped arrange a private water taxi to the ships embarkation area, help with luggage, transferred luggage from water taxi pier directly to our room - about $80. Very quick and easy embarkation. Have been on Voyager before and like her layout, service by the crew and inclusiveness.. Newly refurbished since last cruise on her and very nice looking, but lost some functionality in the rooms. The larger flat screen TV eliminated the upper level storage area above the desk, refrigerator area. I think the placement of the TV could have been offset and it would have left room for one pier of storage above the desk level. Basically eliminated a set of drawers that I utilized on prior trips. Walk in closet unchanged and greatly appreciated - love this feature. I usually book a guarantee H but it was getting full and good locations were going fast. Ended booking an F, 817 as I like its location. Near forward elevator banks but quiet. Ray Solare cruise director puts on a couple of great shows. Dining was mixed which was a let down from my previous trips on Regent. Compass Rose new layout is excellent, chic, and quiet enough to have a conversation with table-mates. The food in there did not disappoint. Ports and shore excursions. Considering the heat most became more strenuous than expected. Some excursions poorly thought out and not very informative. I did only the free excursions and was satisfied or very pleased with most of them. Booked most online as soon as they became available. Most ranged from 5 hrs to 10 hours. I thought the quality of the free excursions was over all not at the 5* level with larger numbers of guests per group than I have found on other Regent cruises. Almost twice the number of people per guide as I expected from Regent.. Read Less
Sail Date June 2017
We really enjoyed our first cruise on Voyager having previously cruised twice on Mariner. We enjoyed everything about the cruise, the food, crew, cabin, public areas and included excursions were all very good. Although you would expect ... Read More
We really enjoyed our first cruise on Voyager having previously cruised twice on Mariner. We enjoyed everything about the cruise, the food, crew, cabin, public areas and included excursions were all very good. Although you would expect to get vibrations on a ship and this in itself would not be a problem, the vibrations caused the ceilings of our aft cabin to 'tick' loudly causing us to lose a couple of nights sleep. The vibration is a function of the ships speed and was most evident when the ship was on the longer legs of its itinerary, and was almost completely absent on nights where it had short distances to travel. I also felt that the deck of Voyager seemed much more crowded than Mariner. This maybe because the pool is wider only allowing for a single row of sunbeds around the pool, whereas Mariner has two rows. The entertainment was very old fashioned and seemed to be aimed at older people. The cruise director was also an entertainer, but whilst he was a nice guy, I'm sorry to say that we and nearly everyone else we spoke to thought he was past his sell by date. Again the entertainment on Mariner seemed much more up to date and the shows were modern and energetic. In view of these issues I would choose to travel on Mariner in the future Read Less
Sail Date June 2017
This was our fourth cruise, our last one was about seven years ago on Oceania. We had heard a lot about Regent and were eager to experience their brand of luxury travel, which is inclusive; no signing,tipping etc. As the cruise was high ... Read More
This was our fourth cruise, our last one was about seven years ago on Oceania. We had heard a lot about Regent and were eager to experience their brand of luxury travel, which is inclusive; no signing,tipping etc. As the cruise was high end and superbly rated, we expected near perfection. we were very disappointed. The ship was beautifully appointed and spotlessly clean. The crew exceeded all expectations- from the service workers, to the matre'd, to all the help-the people were flawless. Their ability to make you feel as if you were the only ones on the cruise was so satisfying. They knew our names, after 2 days, where we liked to sit, our favorite dishes and likes and dislikes. They were ALWAYS smiling, helpful and friendly. There wasn't anything they wouldn't do for you with a genuine smile. Everyone from Ray, the cruise director, to the restaurant workers, to the bartender was attentive and extremely competent in their job. We loved our stewardess, Marleen, who was always there when we needed her. Our cabin was incredibly spotless all the time. An A+ rating there. The food on board was somewhat disappointing. It was inconsistent and uncreative. Compass Rose, the main restaurant, is incredibly beautiful and the service was exceptional with many of the servers addressing us by name. The same can be said of Sette Mar with its incredible matre'd Lorenzo. However, we must rate the food a C. The same dish could be good one night and just average the next, and the menu had a sameness to it every evening. There were daily specials but the guest's culinary expectations were rarely met. Many dishes were basic and too simple, where creativity and sophistication were expected. We are wine lovers and found the included wines to be very good, and the premium wines to be reasonably priced.The food rated a C+ We were disappointed with many of the free excursions as there was too much time on the bus listening to tour guides who didn't know when to stop talking. (We would like to applaud, however, Marina, our Florence guide who went out of her way to assist my wife resolve a medical problem) While we rate Marina an A+, our excursions as a whole were a C. In the future, we will hire private tour guides. We must comment on the advertised free Wifi which must be rated an F. It was useless as it rarely worked. We were constantly required to login.If you must have Wifi on your trio for business purposes, forgetabouit, unless Regent does a major upgrade. Read Less
Sail Date June 2017
We chose Regent primarily because we wanted to try an all-inclusive cruise to see if they are worth the price and Regent got great reviews. Overall, we loved the boat and the crew. Service was generally off the chain good, but I ... Read More
We chose Regent primarily because we wanted to try an all-inclusive cruise to see if they are worth the price and Regent got great reviews. Overall, we loved the boat and the crew. Service was generally off the chain good, but I wouldn't spring for a penthouse just to get a butler. Ours was wonderful, but really didn't do much that a good steward wouldn't have done. We just aren't that needy as travelers, but if you are, it might be a good spend. Getting on and off the boat was handled exceptionally well in our view. Not just at embark/disembark, but shore excursions. Literally, hundreds of people were moved smoothly and comfortably every morning. They were even handicapped that most of our ports were tendered, not docked, and the crew made it look easy. Food on the boat was generally good, but not as good as I expected, based on other reviews. I frequently found both fish and steaks over cooked. Other dishes like pasta and risotto leaned toward salty and over seasoned. There were certainly exceptions where fare exceeded all expectations. The French based Chartreuse was our favorite - we ate there twice on the trip and food was properly cooked and seasoned both times. Next, was the main dining Compass Rose, where the chef's specialty menu was usually the best. Especially, good were oxtail soup and herb crusted lamb rack. At the restaurant bottom for us, was the Prime 7 steak house. My medium rare filet was a hockey puck - over done, under seasoned, tough and dry. I do much better at home. The wife's halibut was likewise over and dry. This is not upscale dining. All drinks are included and the bartenders are fantastic! Some of the best bar service we've had anywhere. Drinks were just about perfect. What else? Let's pick nits - this is an "upscale" cruise line. The on board included wi-fi is useless most of the time. Lighting in the bathrooms is far too dim for 50 something eyes. The stateroom temperature is very difficult to control - going quickly from sticky to meat locker. The bottom line is always would you do a Regent cruise again. We talked to lots of Regent repeaters on the trip and we always asked them why Regent? Everyone, said first the all-inclusive concept. One price and you are done and you know that number long before you board. Second, great service is what brings customers back. For us the answer is YES. We will go with Regent again. It's worth the money. However, we stop short of many others who say they won't ever travel with anyone else. Read Less
Sail Date May 2017
Why we chose this particular cruise was because of the list of ports on the itinerary, the free excursions offered, and the final destination, Athens; all of which encouraged us to make the reservation. We were delighted with the whole ... Read More
Why we chose this particular cruise was because of the list of ports on the itinerary, the free excursions offered, and the final destination, Athens; all of which encouraged us to make the reservation. We were delighted with the whole ship, from the dining areas, the lounges, the cabin, just everything exceeded our expectations. One thing was very striking, the morale of the staff. The happy atmosphere throughout the ship and the constant interaction of the officers with the guests helped make the Captain's often made statement 'Welcome to your home away from home', a reality. The staff in the lounges remembered our preferred drink options and in particular the fact that I like my red wines slightly chilled, so a bottle was always kept in the 'fridge and offered when we presented ourselves at the lounge. Another high light for us was when returning from a tiring excursion to Luxor some officers, staff, and a musical group, were at the gangway with cold towels, drinks and a warm welcome back to the ship. A very memorable experience. It was indeed 'A Home away from Home!' Read Less
Sail Date May 2017
We are fairly devoted to Regent, and this six week geographic extravaganza -- from Bangkok to Athens -- fulfilled our every expectation with style and ease. It was a pleasure throughout. The cruise was calm, ordered, and smoothly ... Read More
We are fairly devoted to Regent, and this six week geographic extravaganza -- from Bangkok to Athens -- fulfilled our every expectation with style and ease. It was a pleasure throughout. The cruise was calm, ordered, and smoothly fine. (Also the case with RSSC direct reservation service before and after -- in the person of Mr. Aldo Ampuero.) The crew from our butler Raj up and down the ranks unfailingly smiled, helped, provided luxe services and special treats and assured our sense of being at home, cosseted, and at ease on a well-run ship with professional tourism expertise and assistance. We indulged in both pre- and post- cruise land tours -- Khmer ruins and mainland Greece. They were convenient, bargains, and came off without a hitch. The interface with the ship and airports/hotels was easy and pleasant in all cases. All ex-ship excursions we chose were as described and executed smoothly; meals were fine and pleasantly varied; our verandah was superb (deck 8 stern starboard); laundry and dry cleaning (included) were superior in the manner of a fine hotel. And the Business Class flights to and from the ship (Qatar and Swiss), plus transfers could not be beat. We have two additional Regent cruises booked for successive years(Scandinavia/Arctic and East Asia/Japan) and expect to find them equivalently fulfilling, pleasurable and smiling. Read Less
Sail Date April 2017
We booked this cruise for our 25th wedding anniversary and all in all it was a wonderful trip, a trip of a lifetime. We saw so many beautiful and wonderful places, and met many wonderful people. Our Regent experience was, with a few ... Read More
We booked this cruise for our 25th wedding anniversary and all in all it was a wonderful trip, a trip of a lifetime. We saw so many beautiful and wonderful places, and met many wonderful people. Our Regent experience was, with a few notable exceptions, as good as the one 7 years ago in the Mediterranean. I will bullet point the positive and negatives below, and have, of course, given these to Regent as well in their post-cruise survey. Positives: The Crew/Service - the staff and crew on board were absolutely wonderful. Everyone went out of their way to try to get to know you and to exceed your needs. The crew members were exceptionally interactive compared to our past cruise experiences, playing games and taking the time to chat with passengers frequently. The wait and bar staff were always welcoming, remembering favorite items and going out of their way to accommodate (had a bartender go ashore to find us lychees and had our cabin stewardess always find pears for me). The level of service we experiences was exceptional. The cabin/ship - this ship was refurbished top to bottom last fall and the cabin and public spaces were beautiful Shipboard activities - this ship had more on board activities than I had seen on previous cruises. We really enjoyed the team trivia, crew lawn game challenges, the deck by deck "block party", and the shipboard picnic Business Class Air "included" - when flying to Asia this was a must! Post Cruise extension to Seim Reap - this was my absolute favorite part of the whole trip. Even though it was blazing hot and humid ( felt I was raining down sweat), the hotel they put us in (Borei Angkor Hotel), the guides for the torus of the Angkor complex, the cultural dinner and show and hotel spa were all first class. Luncheons at the pool grill - while the food overall was what I would call "meeting expectations" (with a few exceptions, breakfasts - meh, Dinners generally good), the pool grill stood out as providing a consistently good product and providing different "theme" each day Opportunities Wine Selections - this was a marked difference from our last Regent experience. The wine selections were not only fewer, but most were of much reduced quality than what we expected from Regent. Also on a few occasions they would run out of some of the better wines leaving only the poorer quality options. There was no wine list per se, bu the stewards would come around and offer the "red or white of they day" and if this was not what you wanted, you could ask for something else but had to play 20 questions to see if they had what you wanted. Many of our fellow passengers also commented that they felt that Regent was cost cutting in this department. Entertainment - while some of the theater shows were very good, especially the Chinese cultural show, the entertainment overall was what I would call "sleepy". Now they may say this is what their clientele likes but I beg to differ. People were jumping and closing down the bar on dance party night, and a group of people I talked to had found a way to create a new pop/rock playlist on the "background music" system in the lounge only to find it deleted a few days later, so there is definitely an appetite for more upbeat options. Go ahead and keep the "Captain and Tennille" show if you must, but don't have it in all the lounges all the time. Docking Locations - I'm not sure if this could be helped in all instances, but I know that in many of our ports, our ship was docked in what I would call "remote" locations, thus requiring long shuttle or cab rides into towns as opposed to any "walk off"options. This may have been a cost cutting option, poor planning, or luck of the draw, but it was most apparent in Hong Kong, where we were docked out in Kowloon, while the sister Oceania ship was docked right downtown. Tour Timing - some of this may be related to the above, but many of the torus we were on required long bus rides (2-4 hours plus) just to get to the tour sites. Some tours took more time to get there than the actual tour itself. Once we did get there we did enjoy the tours very much, but often felt rushed and "pulled through" the sites in order for the guides to keep on schedule and get us back in time, thus diminishing the overall experience. We and many folks we talked to actually ended up cancelling tours later in the itinerary because we couldn't stand the thought of another 5 hours on a bus. Last Day Experience - once we arrived in Bangkok from Seim Reap, we were joined by the passengers who had gone to Chang Mai and taken to the Sheraton Orchid Hotel. Here is where thins fell down a bit. We all had early flights and got to the hotel before noon, where we were told check in would not be until 4PM. Unlike in Seim Reap, where they had arranged for half day tours for us while we awaited check in, here we were placed in a ballroom, and given no information on where to do, what we could do, no tour was offered (unless you wanted to buy one from the hotel), nor was any food (save for peanuts and chips) offered. Added to this was that the Regent staff were not terribly helpful when asked about restaurant options, or possible places to go during the downtime. Basically we fended for ourselves and several of us jumped on trip advisor for food and entertainment options and passed the word along. So all that being said, we did have a great trip, a wonderful time and created lasting memories. Read Less
Sail Date April 2017
Itinerary was the driver behind choosing this cruise, we had sailed once before with Regent on Navigator!! and this ship promised a much nicer experience and it did not fail us. Great cabin, fabulous food and a wonderful ship,, plenty ... Read More
Itinerary was the driver behind choosing this cruise, we had sailed once before with Regent on Navigator!! and this ship promised a much nicer experience and it did not fail us. Great cabin, fabulous food and a wonderful ship,, plenty of room and in great shape. However the one big disappointment was the lack of any real management system or process on board. For example on several occasions excursions were delayed or ran over but there was no communication between that team and food and beverage, so some people arrived back at the ship to find no food available. We arrived back late and were given duff information about where we could eat etc, in the end we were fine but for a while it was chaos. I spoke to the destination services people and asked "do you not communicate with food & beverage" and was told to my face "no we never talk to them about issues like this" I raised this on board and got the standard response, a nice table in one of the up-scale restaurants - which was lovely. But the point is this is a great ship with great staff and this lack of a simple process is letting every member of staff down. Read Less
Sail Date March 2017
Seven Seas Voyager Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 3.8
Entertainment 4.0 3.6
Public Rooms 5.0 4.3
Fitness Recreation 5.0 3.5
Family 3.0 3.5
Shore Excursion 4.0 3.7
Enrichment 3.0 3.7
Service 5.0 4.1
Value For Money 4.5 3.5
Rates 5.0 3.8

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