Sail Date: April 2003
We just got back from sailing on the Oosterdam. This was our first cruise and we were very impressed. The service was excellent in every category. The meals were delicious! ...and it shows because we ate too much and now have to lose those ... Read More
We just got back from sailing on the Oosterdam. This was our first cruise and we were very impressed. The service was excellent in every category. The meals were delicious! ...and it shows because we ate too much and now have to lose those extra pounds! Yes, there were a few items we didn't care for but there was a large enough selection that if you didn't like what you ordered, you tried something else. The decor on the ship is different but nice. Yes, the carpeting seemed a little worn in places but my carpeting in my house that is a year old also looks a little worn. By no means does it look bad! I thought HAL accommodated the children very well. We especially liked the way they broke down the kids by age. Our 16 year old daughter was very skeptical about going on this "old persons" cruiseline but was pleasantly surprised. They invited all of the 15-17 year olds to attend a "get to know you" the first night and we saw very little of her the rest of the week. She met quite a few kids that she became good friends with and she plans to keep in contact with. The shows were excellent, and there was always something to do whether you were 5yrs. old or 50 yrs. old. We enjoyed the Liar's Club, and Newlywed game and our daughter enjoyed the discos and contests. Overall, I would recommend this cruiseline to ANYone. Yes, there were a few "glitches" because HAL is not accustomed to 400 children on board but I thought they handled it very well. We will gladly sail HAL again! Read Less
Sail Date: February 2003
Ms Oosterdam Eastern Caribbean February 08, 2004 - February 15, 2004 Voyage Number 26 Deluxe Veranda Suite Cabin 7058. We sailed on the Ms Oosterdam and returned on the 15th. It was a totally enjoyable cruise. The mean spirited reviews ... Read More
Ms Oosterdam Eastern Caribbean February 08, 2004 - February 15, 2004 Voyage Number 26 Deluxe Veranda Suite Cabin 7058. We sailed on the Ms Oosterdam and returned on the 15th. It was a totally enjoyable cruise. The mean spirited reviews We've read of her and of her sister Vista Class ship are totally and completely exaggerated and unfair. Our cruise last week on , the Ms Oosterdam was by far the best cruise experience we've had, this cruise has raised the Bar and probably spoiled us for ever. Where do We begin? Since we live in South Florida, we had a short drive to Port Everglades. Baggage drop-off was quick and friendly and the Port has excellent parking facilities just across from the HAL terminal. Since we had a Deluxe Veranda Suite, Embarkation was a breeze. We had our own area to check in, no line, no waiting. We simply walked up to the counter, provided the agent with our documents, had our picture taken, received our boarding cards, went through security and were on the ship within 15 minutes. We took advantage of HAL's 11:30 early boarding and were promptly escorted to the Neptune Lounge. We were greeted by two very charming young ladies, Arlene and Julie who welcomed us to the Oosterdam Family. Captain Mercer and HAL's management team should take pride in these two employees. Over the next seven days they made sure our every wish was taken care of. Arlene & Julie took care of our shore excursions, our private cabana on Half Moon Cay (well worth the extra charges), our dinner reservations, and even the complimentary laundry and dry cleaning. All guests in (S) Deluxe Verandah Suites enjoy the amenities of the Neptune lounge and its staff. A wonderful perk which included coffee/tea service all day, drinks, snacks, finger sandwiches, etc. Arlene and Julie who staff the lounge are a sweet, lovely and caring young ladies who will help you with anything you need. This was our first cruise with HAL's Deluxe Veranda Suite and we are spoiled. The stateroom suites are very spacious, nicely decorated, a changing area, and large bathroom with whirlpool tub and shower stall. Our room steward Si took pride in servicing the cabin and always made sure are room was clean, neat and well stocked. On days in Port Si could be found washing the Verandahs and making sure the cabin was always in tip top shape. The veranda is quite large and includes a small dining table, four chairs and 2 lounge chairs and ottomans. We enjoyed sitting on the veranda, as we enjoyed our morning room service. Room service was efficient and our food was delivered hot. The "S" cabin is well worth the few extra dollars you will spend if you like being treated like Queens & Kings. The ship is beautiful and the dEcor is timeless. The ship is easy to maneuver and well lit. The layout of this ship is well thought out. The food on the Lido was delicious and the service was terrific. Sammy one of the servers was often seen carrying trays for many of the older cruisers. The food choices were well varied and the desserts and ice cream were delicious. We were 2nd seating on deck 3 of the Vista dining room, right along the staircase railing. It is true that the room did vibrate for a moment or two and the ship did "rock and roll" However the winds were gale force and the waves were quite high, if Captain Mercer could control the weather he would have. We had the opportunity to meet Captain Mercer at both the Private Suite Cocktail Party and the Private Suite Brunch in the Crows Nest. Both events are additional special treats for guests in the Deluxe Verandah Suite. The food in the Vista Dining Room was fantastic, however the Captain and his crew made sure the food at the Suite Brunch was even better. We received exceptional service from our Head Waiter Freddy, our waiter Mohab, our assistant waiter, Heri, and our Wine Steward Ricardo. The food was excellent and the portions were in perfect amounts. Some appetizers/entrees/desserts were so good; we had second portions that were delivered immediately. We also had breakfast and lunch in the Vista, and although the servers were different due to the open seating we were always treated like royalty. We visited the alternative dining venue - The Pinnacle Grill. It's name says it all, the food was Fantastic!. Our server Atilo was superb (the $20/pp cover charge was well worth it). Pools are small, but never seemed overcrowded. However one of the few negatives on this ship was poolside service.. Poolside servers were sporadic, deck attendants were non existent. The ports of call Nassau, St. Martin and Tortola were great, and the ship's excursion staff made sure the excursions came off without a hitch. Half Moon Cay was our last port of call and HAL left the best for last. Half Moon is lovely, fantastic, wonderful, beautiful, dreamy, and the addition of the Private Cabana, made Half Moon Cay our little piece of paradise. Our last day was spent on one of the most beautiful beaches we've ever seen with soft white sand, in the warm sun, swimming in crystal clear aqua blue water. Along with the rental of the cabana comes the pampering staff of JoJo and Oliver who made sure we had plenty of food and drink. This port of call is the one reason why we wouldn't sail with anyone else but HAL or its parent Carnival who share this island. HAL and its Vista Class of Ships are truly the top of the Contemporary Cruise Lines. We have read many nit picky, moaning, whiny reviews and wonder why certain people are so critical. HAL is clearly not the equivalent of Crystal or Radisson however it is at the top of the Contemporary Lines along with Celebrity. HAL attracts a special group of passengers who are nice, friendly and yes the average age on the ship is sixty something. What we did not miss were hundred of cruisers who might have had a little too much too drink, HAL is a happy classy ship but not the party ship. The new cruise director Dane, the Senior Assistant Cruise Direct Jason along with Elizabeth, Cameron and DJ Mark did an excellent job making sure everything from BINGO to KARAOKE were enjoyable. It's too bad we did not win the $5,000 Bingo Jackpot!! The Oosterdam Singer and Dancers were fantastic, the headline acts were great and "The Mikes", were a special treat. If you like being spoiled on vacation book HAL and the Oosterdam. Bon Voyage. Read Less
Oosterdam Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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