6 Helpful Votes
Sail Date: January 2018
This was our 4th HAL cruise and about our 40th cruise overall. We have been fortunate to have done of the worlds best cruises itineraries all over the world. We started cruising in our 40s and have done as many as two a year. For reference ... Read More
This was our 4th HAL cruise and about our 40th cruise overall. We have been fortunate to have done of the worlds best cruises itineraries all over the world. We started cruising in our 40s and have done as many as two a year. For reference most of our cruises have been on Celebrity, but our more recent cruises on Azamara (4), Celebrity (2), Oceania (1) HAL (2) and Crystal (1).. This last cruise was the 18 day San Diego - Hawaii departing in January 2018. Overall this cruise was a major disappointment and joined the unenviable list of the other (1) cruise when i could not wait to exit the gangway and go home. Only our 3 week trip on the QEII (2006) was worse taken the year before it was decommissioned and Cunard's maintenance had stopped completely and the crew was ready to split. Overall headlines of my review - HAL manages to the dollar not to customer satisfaction. Every aspect of the cruise had been subject to clear value engineering to provide the minimum possible - While most visible areas (save one) were well maintained, cabin decks showed serious neglect and were shabby and under-maintained. - Staff were courteous but had minimal training and management - Chef clearly had no interest in how food tasted Ship The ship info claimed that it had been refit in 2016. Its clear that that is meant to mean "some areas". Main areas looked fairly fresh and some very fresh, but it was also easy to find ripped carpets on stairs, major dings, scrapes and significant and visible defacement in elevators. My sleeping deck was dingy, had marred up walls and stained carpets. Major odors were present and attendants continually spayed deodorizer. The ship was full and apparently with the additions of more cabins always felt crowded. The most obvious and in your face issue was the condition of the exterior deck chairs. Decrepit, stained, torn and broken..... any Hotel Manager or Ship Captain who saw this should have been ashamed. Ratty, torn, broken dirty. No self respecting Holiday Inn would have put these out. So dirty we had to cover them with towels. Disgusting. Cabin Our cabin 1007 was on the Main deck. The room was satisfactory. Bedding was of good quality and we slept well, room was quiet. Entertainment system featured many very good moves (free) and was well past expectation (a blessing on this cruise). Walls were dirty in some places and appeared to need heavy scrubbing. Water in sink would often run only hot (scalding) from the COLD water side? Metal baseboard trip near bed was missing and sharp edge cut my wife's foot. Dining Lido and main dining room food was 75% tasteless and ranged from horrible to good (on occasion). Lido lunch was repetitive and tasteless. Pizza was below the level of frozen from the Safeway. Highlights were fresh made omelettes were great and Dive in burgers were very good. Dining room served me a piece of prime (?) rib that was perhaps the worst piece of meat I had ever encountered. It was not cut-able and looked like something that should have become hamburger. Any food service professional should have deemed this best for the trash can. Highlight was dinner at the extra cost Italian restaurant where the food was very good to terrific. It is well worth the modest fee of $15 (discounted for loyalty classes). Really good and competitive with more expensive cruise lines. We did not try Pinnacle as the $35 surcharge was too high for my expectations of value. Mixed drinks were measured to the drop and I judged them as a poor value. Beers at about $7 ++ are over priced. We found that their supply of keg beer was never delivered at the onset of the cruise (hard to believe) so advertised draft been was unavailable. Likewise 20% of the wine choices in the mid-level wine package were unavailable even at the onset. Entertaiment Main stage was fine, but had many seats with impaired visibility (posts). Only some seats had a table if you buy a drink or bring one. Dance shows were very good quality and I applaud HAL for not doing yet another "salute to Broadway". Very enjoyable. Other entertainment was bad to good. Comedian doing simplistic and worn fat cruise ship jokes and grade school puns got me heading out the door. Another asking "have you ever seen someone make a dog out of balloon" left me also running for the door. Variety pianist was talented and entertaining as was the Sax player. Enrichment speaker was presenting a standard presentation and was not an expert. She simply learned a presentation. Highlights were the Lincoln Center stings which put on superb classical and popular concerts curated for HAL. This was terrific quality. however the room was uncomfortable and always crowded. Passengers sometimes came in an hour early and slept in the chairs to hold seats. Chairs were uncomfortable at best. It seemed at odds with all the minimal things HAL put forward on this ship to see something of such over the top quality. Kudos to HAL for getting something very, very right. Cruise Director was amateur level and added no value. Service HAL's people displayed good attitudes and were always friendly. Find a good waiter in the DR and you will get good service for a cruise at this price point, but quality varies greatly. Maitre D's were very good, learned our names and tried to get us to the waiter we preferred. Generally though service staff for meals had minimal skills and training. Dishes often not collected, had to beg for coffee and many times we would see them chatting with their peers and not working. On more than one occasion I was given morning OJ that had clearly set out for a very long time and was room temperature. What are they thinking? Ports and Shore excursions Hawaiian ports were routine. Major problems occurred at Lahaina on Maui where the re boarding of the ship via tender took nearly 1 1/2 hours. We heard via rumor that it was due to the local Harbor Master but the ship never explained nor did they take the opportunity to set any expectation before we boarded the tenders to go ashore that the re-boading was going to be problematic due to local procedures. HAL is not a premium or luxury line and had no expectations that it was. But the obvious cost cutting, deferred maintenance and fair service were below their advertised value proposition. This will be my last cruise on Holland America. You can get more for the money from Celebrity and probably several others. This is the last HAL for me. Read Less
7 Helpful Votes
Sail Date: January 2018
I frequently cruise the San Diego to Mexican Riviera cruise when I find a good price. I have sailed only HAL the past few years. I was on this ship before and since my last trip they have gone into dry dock and added the Lincoln Center ... Read More
I frequently cruise the San Diego to Mexican Riviera cruise when I find a good price. I have sailed only HAL the past few years. I was on this ship before and since my last trip they have gone into dry dock and added the Lincoln Center concert area, expanded the showroom, added more top deck outside veranda cabins, some cabanas and squeezed in more inside cabins by making them smaller. I was told that the ship was due to go into dry dock again in a couple of months and it needs it. Several areas are looking worn and in need of upgrade. Overall I enjoyed my cruise very much. I think the dining food is very good for a mid price ship. Service is not a ubiquitous as it has been in the past but it was OK. Embarcation and disembarkation procedures have been streamlined which is an improvement. Because I return to these ports I choose not to go ashore in Cabo and do my own thing walking in Mazatlan while taking the PV city bus (7 pesos) to the beach area and downtown. So, I cannot comment on the excursions. They do appear overpriced to me. I purchased a future cruise deposit which is a $100. cost but will pay my next cruise deposit not requiring any further expense until 90 days before when the cost is due in full. By doing that I also receive a $25. cruise credit on my account for that upcoming cruise. The other thing I do that might not be as well known is to purchase 100 shares of Carnival stock, which owns HAL as well as several other cruise lines. As a shareholder I can request a $100 credit on my account for each cruise I book and more $$ for longer cruises. Plus the stock pays a dividend as well. I was glad someone told me about this several years ago. Happy cruising everyone. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this particular cruise for the perks offered (OBC, free gratuities). We cruised with friends and we've all been on the Mexico route many times. My major negative is the loss of the music on the ship, especially in the ... Read More
We chose this particular cruise for the perks offered (OBC, free gratuities). We cruised with friends and we've all been on the Mexico route many times. My major negative is the loss of the music on the ship, especially in the evening on the way to dinner A pianist on deck 3 doesn't reach those of us on deck 2. The Adagio Strings was lovely. We always enjoyed having music on the Crow's Next in the evening but now it's just a big meeting area. Still, you can't discount the views. The MDR was hit and miss as far as service went. There were major areas where people were being served promptly and others received tepid food, as we did one of our three times. We were not alone - other table groups were experiencing the same thing. We requested coffee with our dessert one night and dessert came but coffee never did and our waiter didn't check back. The food itself was very good. Perhaps they had a new group of waiters? Read Less
13 Helpful Votes
Sail Date: January 2018
I'd sailed happily on the Westerdam last year 5 times to Mexico, but its sister ship was disappointing. The crew seems to be dispirited and bored, more interested in chatting with their fellow Filipinos or Indonesians instead of with ... Read More
I'd sailed happily on the Westerdam last year 5 times to Mexico, but its sister ship was disappointing. The crew seems to be dispirited and bored, more interested in chatting with their fellow Filipinos or Indonesians instead of with passengers. The Explorations Cafe barista is downright surly, with never a smile or a thank you, something I've never seen on Holland before. After 3 cruises on Carnival in the past month, greeted in the dining room by charming hostesses from 5 different countries, it was disappointing to see nothing but male Indonesians on Holland. My image of the dining room went to zero when I went to use the restroom next to the dining room one morning, only to be chased away by security, who had a table set up stacked with urine sample bottles. There was also a line-up of miserable-looking crew waiting to be drug tested. Has anyone ever seen drug testing done in a public area of a hotel, restaurant, or any other business? Would you continue patronizing a restaurant that would display to patrons urine jars at its entrance? Well, I'm not, I cancelled the 3 other Holland cruises I had scheduled this Spring. The second big fail was having surly contractors close off sections of the promenade outside deck for the entire cruise, from 8-6, so nobody could do laps, run, or relax, without having to turn around and go the other way. Several days they closed off sections on both sides, including 10 minutes before the charity walk they do on the last sea day. There was apparently no oversight of these contractors and no attempt to balance desires of the passengers to enjoy unimpeded access to the promenade versus their maintenance needs--on other ships they saved major maintenance work for port days. Everyone on the ship acted and sounded bored, from the lifeless cruise director on down. The same singers and dancers were doing the same dull, plotless shows I saw 6 months ago on an Alaska cruise (why can't cruise lines do like Norwegian and Vegas and put on 1-hour versions of Broadway shows?) As usual on Holland, the only people who were truly friendly were the Lido servers and the room stewards, along with the jolly captain, bragging about the beautiful, elegant Oosterdam (well, other than the bottles of pee outside the dining room). It's definitely a shock going back to Holland after Carnival. Mobility carts everywhere, older couples bickering like George Costanza's parents everywhere. Despite the tattoos and trashiness of Carnival, I think I had more fun there, the crew seemed to enjoy life more, there was music everywhere (not the corporatized piano duo and classical quartet playing the same programs on every cruise), and Carnival fulfills what it promises, whereas Holland just seems to project faux elegance to gloss over its money-grabbing and upselling. The lack of crew diversity and gender equality is disappointing (if you're not a male Indonesian you can't work as a dining room server or room steward). With every activity on Holland now tied to some corporate partnership, everything is now standardized, so I'll see the same piano and classical programs, the same cooking demonstrations and Oprah/BBC lectures on every Holland cruise, so there's nothing new or original. More and more Lido and outside deck space is being closed off by cabanas that I've never seen anyone use (even the airlines aren't stupid enough to try to raise money by putting a tent cover over a seat--at least not yet). Read Less
1 Helpful Vote
Sail Date: January 2018
Four of us sailed from San Diego on January 3, 2018 on the upgraded Oosterdam. Having sailed on her years ago, I was, with one exception, pleasantly surprised. HAL has always had good service, and on this cruise the dining room staff was ... Read More
Four of us sailed from San Diego on January 3, 2018 on the upgraded Oosterdam. Having sailed on her years ago, I was, with one exception, pleasantly surprised. HAL has always had good service, and on this cruise the dining room staff was extremely understaffed. They soldiered on but it was the slowest service I have had in 28 cruises. One of the staff told me that part of the problem was that the Oosterdam was going in to dry dock and that some of the employees had ben assigned elsewhere in anticipation. Now for the good stuff: the parts of the ship they have remodeled are just beautiful, particularly the Atrium ( don't miss happy hour by the piano,) the dining room, and the buffet area. 10 years ago the ship looked like it was decorated by a clown with garish orange, purple and red primary colors. Also, we sprung for a signature suite and it was outstanding, particularly with the large tv and on demand movies. I used to bring my own coffee and French press on board but there is no longer that need; the new coffee is quite good. The food as a whole was better than the other 5 HAL cruises I have enjoyed. A highlight was Lincoln Center at sea, where a piano quintet played a couple of times per day; the five ladies were so very talented, and the concerts were quite well attended. Also, the new Billboard on Board was terrific for those of us who love piano bars. Unlike in the old days, everyone who wanted to could find a seat; one nit is that the casino is next-door and way too loud, annoying those of us enjoying the musicians. The BBC Earth focused game shows were fun, and the MainStage video of the Arctic poles, with accompanying live music was a highlight. The ships shows were mediocre otherwise. Every morning I would take coffee up to the Crows Nest, which is so comfortable and do the NY Times crossword puzzle. It was so civilized. In summary, if the Oosterdam gets back to standard HAL service, it is a wonderful ship, and HAL should be commended for fixing most of the problems, and enhancing the experience for those of us who drifted to Celebrity and Princess simply because the old ships were ugly. I look forward to trying the other Vista Class ships once they are upgraded like the Oosterdam and Westerdam have been. Read Less
8 Helpful Votes
Sail Date: December 2017
I've been on a lot of cruises and this was my first Holland America cruise. I had heard such great things that I was really expecting an amazing experience. I was seriously disappointed. Our cabin staff and a few other staff members were ... Read More
I've been on a lot of cruises and this was my first Holland America cruise. I had heard such great things that I was really expecting an amazing experience. I was seriously disappointed. Our cabin staff and a few other staff members were very nice but we also encountered a lot of rude employees. Every other cruise I've taken I've always been so surprised at how kind everyone is. People make an effort to get to know you and what you like. I can honestly say no one made that effort on this ship. I even had a few members roll their eyes at me after making simple requests. I ordered a drink and got the wrong one. I wasn't mad, it was a simple mistake and when I tried to kindly tell him I had gotten the wrong drink he was really rude to me. Taylor the cruise director was THE WORST! I spoke to several other people on the ship and no one had anything good to say about him. He's rude and very bossy. He took his games very seriously and often scolded people for talking while he was talking. One time people went up front to get papers to play a game and he scolded them for being late and told them to sit down and listen to the rules. I was shocked. I honestly couldn't believe this guy has a job. The assistant cruise directors were much kinder. Overall service was really subpar. It took us over 45 minutes to get burgers at the drive-in. The shows were just ok. The comedy show was HORRIBLE. We walked out, as did many others. The ship seemed like it needed some updating. The carpets were tearing on the stairs. There were a lot of areas that just seemed dated. The club with DJ was open only for 30 minutes every night, what's the point of that? Some positives: The food was amazing, I really enjoyed dinner every night. I also like learning dances from the Mexican Ambassadors, they were great. The cooking shows were fun too. Read Less
3 Helpful Votes
Sail Date: December 2017
Ratings Guide: A - Awesome B - Good C - Adequate D - Should not happen F - OMG! Awful Factors reviewed (comments below): 1. Embarkation/Disembarkation - Embarkation - F - 2-ship effect - F - San Diego Port - ... Read More
Ratings Guide: A - Awesome B - Good C - Adequate D - Should not happen F - OMG! Awful Factors reviewed (comments below): 1. Embarkation/Disembarkation - Embarkation - F - 2-ship effect - F - San Diego Port - F - Luggage Damage - F - Disembarkation - A (see why below) 2. Ship - C 3. Cabin: - Availability - A - Cleanliness - B - Size - B - Storage - B - Bathroom - B 4. Food: - Main Dining Room - D - Lido market - C - Canaletto - A - Pinnacle Grill - B - Exploration Café - A 5. Entertainment: - Singers/Dancers - C - BB King - A - Billboard Onboard - B - Productions - D - Xmas Celebration - D - Main Stage Design - D 6. Staff: - Cabin Stewards - A - Guest Services - A - Wait Staff - A - Luggage Damage Handling - A - Captain Involvement - A - All ship staff - A Group Ratings: 1. Embarkation - F 2. Ship - C 3. Cabin - B 4. Food - C 5. Entertainment - C 6. Staff - A Overall Cruise Rating - C Comments Some background - I believe that all reviews should be placed in proper perspective so that the reader can better understand the comments. My wife and I are mid-60s. We are not drinkers (sorry, no reviews of bars) and we are not heavy party folks. We do not mind kids or enjoyment going on around us so that is not a factor in these evaluations. We have cruised before on NCL, Royal Caribbean, Princess. The general age of folks on this cruise trended more toward seniors rather than youngsters. 1. Embarkation/Disembarkation: Embarkation, in a word, was a NIGHTMARE. There is no other way to describe the situation. We were unlucky enough to experience the dreaded "2-ship" effect. Every HAL employee we encountered in the process was very quick to blame the whole thing on that. The 2-ship effect - basically, the Oosterdam & the Amsterdam (both HAL ships, in case you don't get it) scheduled to depart from the same small port at EXACTLY the same time on the same day. Really!!! The narrow pier between the 2 ships was a sea of passengers, luggage, shuttle buses, tour buses etc.. There were no HAL employees in sight to direct the passengers to the correct luggage drop off line - which, by the way, was endless in both directions. The luggage handlers were rough. From the long luggage line, we went to the longer security line. More on the 2-ship effect - the Amsterdam was on a 15-day Panama Canal Holiday sailing. The 2 ships sailed together for 2 days, reached Cabo San Lucas at the same time. Passengers tendered off the 2-ships at the same time and the nightmare continued. I do not think that the San Diego port is meant to handle this kind of traffic. One hopes that HAL addresses this situation instead of continuing to schedule to, what one assumes, is their convenience. Our luggage was delivered ripped apart. However, in fairness, HAL did rectify the problem - more on that later in the Staff comments. Disembarkation was a breeze because we elected to carry our own luggage off the ship. That is not optimum for 2 seniors but, hey, it was infinitely preferable to what may have been. 2. Ship - the Oosterdam is a dated ship. It is not horrible by a long shot. It is a decent ship but it does not sparkle. My wife and I were comfortable enough. But, if you are looking for a dazzling, new ship experience, obviously, you need to look elsewhere. 3. Cabin: We were very pleased with the cabin - clean, good size, good storage, cabin safe for valuables, good size bathroom, excellent shower. It was available when we boarded - and that was quite a few hours before departure. Cabin 6001 is at the very front of the ship looking to the front. That was a unique experience for us and we enjoyed it. 4. Food Generally, food was a disappointment. Without a doubt, it was less enjoyable than any of the other dozen or so cruises we have taken on NCL, RCCL, Princess. It was not so much that it was consistently bad but that it was INCONSISTENT - some times, quite enjoyable, and then pretty bad. Main Dining Room - was the main culprit of the inconsistency. It is telling that, later in the cruise, we were more apt to go for the mediocre buffet food in the Lido than go for this promised "5-course gourmet dining experience" in the main dining room. The Lido Market - as mentioned, not brilliant food but not bad. Great range of choices and, for the most part, well prepared. The ice cream station, the Dive-n burger joint, the taco bar are welcome additions. It is very busy so finding seating was problematic. Canaletto - a "specialty" Italian restaurant. You pay $15/person. This could be one of the best, if not the best, restaurant we have dined in. Absolutely superb! Food excellent. our waitress was beyond compare. Her knowledge of the offerings, her service, her personality were top-notch. Truly enjoyable experience. Pinnacle Grill - another "specialty" steak restaurant. You pay $25/person. It is worth it. The steak & the dessert were stupendous. The rest was so-so. The seating was atrocious. In an empty restaurant with proper tables available, we were seated in this side room with low sofa-style seating. I was not quick enough to recognize the situation when we went in but, if I had seen the regular seating, I would have demanded a table. The Exploration Café - of course, you pay but the setting is very, very nice. Overall, you will not go hungry, of course, but the food left us clamoring for more. In the interest of full disclosure, we dined with another couple and they enjoyed the food. So, take my comments with a pinch of salt - which (the salt I mean) would have helped some of the preparation. :) Just kidding. 5. Entertainment - a disappointment. The Oosterdam singers/dancers group was enjoyable in one show, disappointing in another. The B B King group was excellent as were the pianist duo at the Billboard Onboard venue. The main stage productions simply cannot compare to what we have seen on other lines. For a "Christmas" cruise, the Christmas celebration was distinctly understated. And, I cannot believe the main stage design on this ship. Multiple pillars throughout the theatre totally block the line of sight from quite a few seats. 6. Staff - by far, the best strength of HAL. We were very impressed with the courtesy, friendliness, effectiveness of EVERYONE on the ship's staff. Well done, HAL! The Captain, Rens van Eerten, is very personable. He was visible and he stays involved with the passengers. Our cabin stewards were excellent. The wait staff in the dining venues is well trained. The Guest Services desk was very courteous and effective. They arranged for our damaged luggage to be stitched back into shape. Really, all HAL employees whom we came in contact with were impressive. A beef - the "communication" (Internet/Wi-Fi) costs are exorbitant - but, then, every line is the same. It just leaves an unnecessary bad taste in the mouth. Finishing up - overall, the experience was okay but nothing extraordinary. Would I do it again? Yes, one more on HAL but JUST out of fairness. Perhaps, this was not a typical HAL experience. It certainly was the most disappointing of all of the cruises we have done. Read Less
1 Helpful Vote
Sail Date: December 2017
Embarkation was perhaps a clue of what was to come after we were checked in as we joined several hundred fellow cruisers to wait and wait and wait while a problem was resolved so we could actually board. We chose this for our annual ... Read More
Embarkation was perhaps a clue of what was to come after we were checked in as we joined several hundred fellow cruisers to wait and wait and wait while a problem was resolved so we could actually board. We chose this for our annual December cruise to enjoy the voyage to and from the Hawaiian Island destinations. It was a much smaller ship that we have been traveling in the past few years but had some very nice entertaining and learning opportunities that compensated somewhat the frustrations of getting used to poor dining room organization, and indoor temperatures that were so very cold it required most passengers to wear coats throughout the days and evening onboard --- even the men were wearing jackets! From the first evening the dining room experience was chaos and remained so for 3 days. We had requested a table for two, and that seemed to be a real problem for some reason. We were shifted from one section to another, unlike all past cruises where we had the same waiter, same table, and our wine bottles were waiting for us when we arrived. Not so on the Oosterdam. The dining room manager was a very unpleasant man to work with. We nicknamed him Mr. Smiley face since he never was seen without a scowl. On the 3rd day we finally had a regular table and waiter. However, we felt very sorry for the wait staff as they were terribly overworked and understaffed for the number of people being served at the same seating. The top 3 things on the ship included: 1) An amazing string quartet that played 3-4 times most days. They packed the room for all performances and each member was outstanding! 2) The Microsoft Workshop was hosted by Frank Barcelona who presented 3-5 sessions daily about using Outlook and Cortana. He was outstanding, patient, and provided good solid support for computer and phone users to sync their instruments to the Outlook utilities. 3) The America's Test Kitchen presentations were great! The presentation room was well designed with overhead monitors for everyone to see the chef as she demonstrated wonderful recipes in a very entertaining way. The port stops were enjoyable, especially Lahaina and Kauai. Read Less
3 Helpful Votes
Sail Date: November 2017
We chose this cruise because it would cover the Thanksgiving Holiday. We have already done a Panama Canal trip but had not gone all the way to the Pacific Side. Embarkation was a a surpprising "snap" The ship was in excellent ... Read More
We chose this cruise because it would cover the Thanksgiving Holiday. We have already done a Panama Canal trip but had not gone all the way to the Pacific Side. Embarkation was a a surpprising "snap" The ship was in excellent condition for a ship the age of this one. and very clean The food was good,with nice menus. The Lido was not terrific for any meal accept for breakfast. The thing we noticed most from past trips with Holland was the lack of music in the bars at cocktail time,as well as very little live music around the ship during the day. The crows nest seemed to have a continuous tape that played over and over. Entertainment other than the HAL group was mediocre at best. Fresh flowers were hardly seen. As always the crew and all servers could not have been nicer. Beverages seemed to be priced fairly. Read Less
3 Helpful Votes
Sail Date: November 2017
We wanted a Panama canal cruise and picked Holland because we wanted to try them. We have been on 7 cruises before this on other cruise lines. There must be something wrong with the stabilization system on that ship. It never stopped ... Read More
We wanted a Panama canal cruise and picked Holland because we wanted to try them. We have been on 7 cruises before this on other cruise lines. There must be something wrong with the stabilization system on that ship. It never stopped rocking. 15 days of walking like you were drunk. The night entertainment was cheap. Sitting through 45 minutes of piano playing by one man. On another night was one man playing saxophone for 45 minutes. A comedian that was so bad my wife and I left. One good night was a ventriloquist. He was funny. The food for lunch at the buffet was a different way to cook chicken for 6 days or how many different ways are there to serve fish. Very boring. Asian cooking also left us amused. Cashew chicken with no cashews. Sweet and sour pork was bad. Brisket that you could not chew. Tomato soup with barley that didn't taste like tomato and in the cup were only 14 pieces of barley my wife had 17. The food for dinner in the dining room was good though. Other ships we have been on have pool side entertainment. Like ice carving, or dance contests, house races. Pool games. Not this cruise, not a thing. So boring that my wife and I put together jig saw puzzles. The end was that they charge you $13.50 per person per day for hotel services. For what? That is the first time we have seen that. We will never go on another Holland cruise. Read Less
Oosterdam Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 4.0 4.1
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 4.0
Rates 4.0 4.2

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