Sail Date: November 2018
Most of the itinerary was great! Ponce, Puerto Rico was a waste of time. We loved St. Lucia & Antigua the most! We booked this cruise to correspond with our wedding anniversary & the ports of call we had never been to. The ship ... Read More
Most of the itinerary was great! Ponce, Puerto Rico was a waste of time. We loved St. Lucia & Antigua the most! We booked this cruise to correspond with our wedding anniversary & the ports of call we had never been to. The ship & the cruise line were both new to us & unfortunately we would never book either of them again. It was an older ship with a lot of older people on it. The food & entertainment was just average. The Centrum area where they had the main nightly music & bar area was too small. There weren't enough seats for the number of people going there. Many had to stand. A lot of people became sick on this cruise, even a member of the band that played in the Centrum & pool area. Due to his illness, most of the time there was no live music at the pool. The large screen tv at the pool was missing panels, so it was difficult to watch the Sunday afternoon football game there. The towels we were given in our cabin had torn trim hanging from them. It just seemed there wasn't much attention to detail. The breakfast we tried in the MDR was cold. One night I had clam linguine in the MDR & it had a total of 4 small clams in it. Despite all of this, we had a great time because we were in the Caribbean & the weather was perfect! Read Less
Sail Date: November 2018
We were looking for a Southern Itinerary and enjoyed discovering new places. We flew into FLL on Sunday and stayed at the Hilton Marina. The area was not walkable, which was disappointing so we took a short cab ride to get dinner at the ... Read More
We were looking for a Southern Itinerary and enjoyed discovering new places. We flew into FLL on Sunday and stayed at the Hilton Marina. The area was not walkable, which was disappointing so we took a short cab ride to get dinner at the 15th Street - we enjoyed the patio and our fresh fish dinner. The Hilton room was small but updated. There was a shuttle there in the morning for about 7 PP we were taken the short ride to the cruise port. Embarkation was very smooth. Our cabin was Aft - a long walk to all the main activities. Typical balcony stateroom. Unfortunately, it seemed like our neighbors were always on their balcony and very loud (f-bombs flying all the time), smoking too. We weren't really able to enjoy our balcony. We enjoyed my time dining in MDR and made reservations, so no wait getting a table. Very good service. Food was good, not great. We ate lunch at Izumi and it was delicious. We also purchased a deluxe drink package and took advantage of all the options, fresh juice, hot specialty drinks, cocktails and Evian water, it was worth it for us. Daytime entertainment was a good variety, evening entertainment always seems "less than" on the older ships - no Broadway style shows or top-tier entertainment. The musicians around the ship were excellent, as was the orchestra. The casino was disappointing - it really needs an update, from seating to slot machines. There just wasn't much energy going on in there - very different from other RCCL ships we have sailed. I found the ship overall very well kept. A lot of staff cleaning up and wiping things down. Ponce PR - on our own to Serralles Estate - very beautiful home and interesting, short day in town since it was Thanksgiving. St. Kitts - We went to a great beach bar on South Friars Bay. Grenada - RCCL excursion - Island tour, spice growing/processing and waterfall, an excellent day on the island. St. Lucia - Independent tour, 7 hours, catamaran to see the Pitons, Soufriere drive through volcano, botanical gardens and snorkeling. St. John, Antigua - Great day on Turner's Beach. Very few children on this cruise, average age probably 65 plus. It was so nice to have two days at sea on return. We enjoyed how relaxing this longer cruise was for us, as we usually just go for one week. Read Less
Sail Date: November 2018
We signed up for this cruise, for the ports of call, but mainly because we were going with friends who had sailed with RCI before. This was our first time on an RCI ship and because of the Lack of things to do, it will be the last time on ... Read More
We signed up for this cruise, for the ports of call, but mainly because we were going with friends who had sailed with RCI before. This was our first time on an RCI ship and because of the Lack of things to do, it will be the last time on an RCI ship. The pool side daytime movie screen entertainment was, day after day, the same mind numbing drivel. When the cruise line has paid for movies, why not show them during the day instead. And fix or clean the movie screen please, watching anything on a screen with multiple black spots is painful. The climbing wall was closed for maintenance for the first few days. Our cruise director, Carly B, seemed unable to offer any novel activities for those of us not on the geriatric treadmill. Our cruise was over half young or young at heart and yet the activities were almost nonexistent. Our friends, who sailed with RCI before, were equally disappointed. The food in the dinning room and windjammer, was boring, repetitive, and usually either cold, over cooked or unappealing. Despite signs around the pool not to save deck chairs, one couldn’t find one after 7 a.m. to use, staff never once removed towels or books on chairs that were obviously unused. The only saving grace was our ports of call, though some of the excursions were not well sourced out by the cruise line. One, a plantation and beach excursion, was a mixed bag. The plantation was great, very informative, but the beach portion was below par. Yes, there was a beach chair as advertised but you had to rent the umbrella for $5.00, the change room was the bathroom, and the showers were outside so that the sand one inevitably had in ones suit was impossible to get rid of. Another excursion offering a beach break was better and had inside showers, separate change stalls and toilets was much better. Read Less
2 Helpful Votes
Sail Date: November 2018
Wanted to return to Bermuda (7-nights), love the repo (12 nights), and love the itinerary for the 10-night at the end. From Day 1 we felt that all crew provided beyond exceptional service! Everywhere on the ship we noted that ... Read More
Wanted to return to Bermuda (7-nights), love the repo (12 nights), and love the itinerary for the 10-night at the end. From Day 1 we felt that all crew provided beyond exceptional service! Everywhere on the ship we noted that Officers not only supervised service, but participated in every aspect in every location. Crew members were always cheerful, many got to know us over the 30 days we were on board. Dining: First, we must compliment Dining Sevices for excellent management and organization of My Time Dining! We have experienced waits on other ships, but Serenade has this well managed. Our Head Waiter, Bassem Romdhane, is the best we have ever met. He personally ensured adherence to a milk allergy menu, even serving some courses himself. On discovering my love of tofu and stir fry dishes, he made that available any time. Also, we were greeted at the DR door each evening by Ayessa Ertugrul, Training Manager, as if she were waiting just for us! She always knew if our table was ready. We felt like king and queen during the entire trip! Concierge Lounge: A huge shout-out to our favorite Concierge Manager, Mario Abba Reyes! He is hands-down the best in the RCCL fleet! We actually book some cruises just to follow Mario, lol! Cabins: Unfortunately, we booked the B2B2B piecemeal, so were unable to get the same cabin for all. All were Spacious Ocean View (2B - 9078, 1104, and 9658) with balconies. We did feel that the decor is becoming a bit ‘tired’ but sheers had been replaced with new on balcony doors and Rooms were clean and well maintained. Cabin Attendants were wonderful and immediately addressed any issues we brought up. Not sure what happened for another reviewer who had mud on their balcony, but we found Attendants cleaning the balconies and outdoor furniture every day! Also, the Attendants moved our belongings for us each move, so no worrying about strangers handling things. Other: We very much enjoyed the musical talent of Damian Joyce in the Pub! Bar service was great there, as well, thanks to bar staff, Itupu, and bartender, Ian. We are not much for the theater entertainment, so cannot comment on that. Centrum duo was great, too. Excursions: We have been to these islands many times so only did a few. On Bermuda we did a private tour with Byways Tours and highly recommend. We love Ffryes Beach and lunch on Antigua. The Beach Rendezvous on St. Maartens was lovely despite some rain - probably the best shrimp sandwich I have ever had at Kim Sha Beach. Am likely forgetting something, but overall we have a wonderful month on Serenade! Can’t wait to sail with her and this amazing crew in April! Read Less
Sail Date: November 2018
Everything was just adequate. The staff was efficient and friendly but the activities were equivalent to Carnival ships — mostly games and related to buying a product or service. No education or culture offered. Food was ok, ... Read More
Everything was just adequate. The staff was efficient and friendly but the activities were equivalent to Carnival ships — mostly games and related to buying a product or service. No education or culture offered. Food was ok, better in the buffet than in the dining room. They tried hard and were as accommodating as they could be but the overall food prep was not as good as other RC ships and a far cry from the quality of Princess or Celebrity. Good for first time cruisers who like sun and sand and drinking. Strangest thing was cruise director reading the newsletter word for word every morning as if she didn’t know what was going on each day. Music was ok but they didn’t have properly timed music — always interferes with dinner or shows. Reasonable cost, sizeable rooms and balconies with very friendly and accommodating staff who go out of their way to help. Read Less
Sail Date: November 2018
I choose this cruise for the islands it was going too.the ship it self was not a wow factor. But the service given was very good.i did not like the food in the main dining room ,so I eat in windjammer as I had more of a choice.my state ... Read More
I choose this cruise for the islands it was going too.the ship it self was not a wow factor. But the service given was very good.i did not like the food in the main dining room ,so I eat in windjammer as I had more of a choice.my state room was very clean and well keep my room attendant worked very hard. The entertainment was first class especially if you like dancing I had a ball.the service I was given was first class, I loved the ports and all the excursions which was the highlight of my cruise.very friendly staff make me feel at home at all time.getting on or off the ship was very fast and everything was well organised for us. We had staff to meet us off our flight and put us in taxi to our hotel and staff to help us get to the bus to take us back to the airport. Read Less
Sail Date: November 2018
We chose the cruise for the destinations. They were all stops we wanted to see. The staff was great. Friendly and helpful. The ports were fun and excursions were great. The food was very good and we had more then enough choices. Everything ... Read More
We chose the cruise for the destinations. They were all stops we wanted to see. The staff was great. Friendly and helpful. The ports were fun and excursions were great. The food was very good and we had more then enough choices. Everything was clean. The entertainment was great. The comedians had us laughing so hard and the dancers were very good. They made sure we were aware of all that was happening so we wouldn't miss things. Getting on and off the ship was pretty easy. No big delays. Most of the passengers we met were friendly and interesting. We will definitely be booking another cruise in the future. May e a different destination and ship so we can check them all out!! I guess the only thing I can say on the "down" side is there were soooooo many jewelry stores. They were everywhere lol. All in all it was a fantastic trip we will share with everyone. We had a balcony and will never have less. It was great to wake up to and go to bed after sitting out there for a while Read Less
4 Helpful Votes
Sail Date: October 2018
My husband and I have traveled on Carnival since 1983 our first of 12 cruise on Carnival. When we saw that Serenade of the Seas went out of Boston ( we live about 20 Minutes from the Dock) we thought we would give it a try. I was excited ... Read More
My husband and I have traveled on Carnival since 1983 our first of 12 cruise on Carnival. When we saw that Serenade of the Seas went out of Boston ( we live about 20 Minutes from the Dock) we thought we would give it a try. I was excited to see a different cruise line and also a little scared that I wouldn't like it. While there were many differences between Royal Caribbean and Carnival they seemed to equal each other out. Our balcony state room RC was smaller than our state room on Carnival the bathroom was also smaller but the balcony was bigger so it made up for it. My husband and I are not big gamblers but we do like the Casino, the Casino on RC was very small and limited hard to get around if there were to many people. The entertainment was ok the first few nights but got better as the trip continued. I can not say enough about the service every one of the staff that I had the pleasure of dealing with was excellent in what they do. We did the 3 night package for dinner the specialty dinning rooms were amazing. We only did the main dinning room once in the 12 days the service was great the food was ok. We preferred to do the buffet and eat breakfast lunch and dinner outside on the back of the ship they view was wonderful. The buffet never disappointed always so much to choice from and I must say it is better than Carnivals buffet. Carnival has Guys burgers and other side restaurants like 24 hour pizza to make up for it. Would I take RC again YES but I will also stay true to Carnival as we have had so many great memories I guess it up to the ports of call! Read Less
1 Helpful Vote
Sail Date: October 2018
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The ... Read More
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The entertainment on the ship is diverse and upbeat. The ship was clean and shiny. The cruise director is full of energy and fun. Everyone has their own preferences and Royal does their best to accommodate everyone. I’m not saying they are perfect, but pretty close. I spent a lot of time in the Diamond lounge and the wait staff there is fantastic. The drinks and appetizers are delicious. I love the ports but I really don’t even get off half the time. I’d rather stay on the ship! I just wish there were more sailings by RCCL from Boston what return to Boston post cruise. I think I would be sailing every month! Loyal to Royal!! Read Less
3 Helpful Votes
Sail Date: October 2018
We chose this cruise because of the convenience of leaving from Boston and the islands to be visited. The ship is very easy to get around on and the staff is pleasant. Some areas of the ship are in need of repair. In our stateroom ... Read More
We chose this cruise because of the convenience of leaving from Boston and the islands to be visited. The ship is very easy to get around on and the staff is pleasant. Some areas of the ship are in need of repair. In our stateroom bathroom the mirror seemed to have a buildup of algae around the edges and after a brief rainstorm the floor of our balcony was covered in a muddy debris. The cabinets and table are scratched and worn and the bed not very comfortable. The biggest drawback was an extremely unpleasant odor in the hallway on our deck (8). It could only be described as the foulest of odors that one would find in a poorly maintained nursing home. Travel companions on deck 7 also noted this smell. Though it was not constant it was present daily at different times. Having sailed on Princess and NCL before I was expecting more from Royal Caribbean as I had always believed it was a step up. I was wrong. The entertainment, in my view, was extremely lacking compared to other ships I have been on. There was one Caribbean duo in the centrum who was very good and one night there was a Village People tribute band who were a lot of fun but otherwise none of the piano bar singers or musicians were appealing. The games, karaoke and trivia challenges were not conducted in any kind of organized manner and it was sometimes hard to understand the questions shouted over a microphone (on Princess the trivia challenge questions are usually displayed on a TV screen). I have a hearing deficit and because most of the hosts have some kind of accent I would be lost and would have to have my travel companions repeat the questions to me. I do enjoy the art auctions and did purchase a Peter Max that I love but don't feel that Park West was offering enough of a variety to appeal to a large number of people and that made the attendance rather scarce. As for the food, it was just ok. I was mostly satisfied with everything that I ordered in the dining room but some of my companions were not. Rubbery calamari and fatty beef are not desirable. If you can't make a creme brulee with a hard top then you might as well not make it at all. We did have great servers in Gerald and Hafifi in Reflections deck 5 and that made up for some mediocre food. Food on the buffet in the Windjammer is mostly salty and I stuck with hard boiled eggs, freshly made waffles, pizza or hamburgers and of course soft serve. All of the islands we visited have their own unique appeal. We took a private tour in St, Maarten which brought us to the shopping district where the same items were displayed over and over in booth after booth, and hour and a half stop at Orient beach ($15 for one chair and umbrella and constant harassment from illegal beach vendors). Antigua has the most beautiful beaches imo. We went to Valley Church Beach( the sand is not sand but made up only of crushed shells and te ones that are intact are just beautiful) where you can get a nice 1/2 hour massage for at Pam's Wellness Center (it's just a little hut but it was very inviting and relaxing) If you book online through Tripadvisor.com you can get a couples massage for $60. We didn't book ahead of time so my husband and I were only able to get separate massages but still it was good. In Barbados we went to Harbour Lights Beach at Carlisle Bay. Two chairs and umbrella were $20. Local vendors but not as intrusive as the ones in St. Maarten. Curacao, a tourist's mecca! Walk along the historical path to the moving bridge and into a great sopping district and don't forget to stop at the Renaissance Hotel for free wifi and some casino action. We skipped the beach in Aruba and went into town for more shopping and a little casino play($10 coupons were being given out for both the Crystal and Seaport casinos). All in all it was a relaxing and fun 12 days but in the future I will stick with Princess or NCL which have more to offer. Read Less
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.7
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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