Sail Date: March 2018
We chose this cruise with Royal Carribean because my sister and her family have cruises with Royal many times. From the moment we arrived on the ship until the day we disembarked 11 days later we were totally transformed from island ... Read More
We chose this cruise with Royal Carribean because my sister and her family have cruises with Royal many times. From the moment we arrived on the ship until the day we disembarked 11 days later we were totally transformed from island travelers to Cruisers. There is nothing like it. The places you see in the world over the short 11 days wa what I really enjoyed the most. The staff , crew, all the food drinks and snacks we second to none. Lots of sun chairs to lay in all day and towels were also a plenty. One item They should look into is a better coffeeserved through ship except at CaffetudesCoffee shop. The expresso drinks were amazing but regular coffee could be better tasting . Otherwise we had amazing weather and are already talking about taking this trip with Royal again next March . We are transformed travellers from now on . Read Less
Sail Date: March 2018
We chose this cruise because it went to islands we had never been too, and it fit into our vacation schedule. The ship was not too big....not too small. We liked the size because it was small enough that as we walked around the ship we ... Read More
We chose this cruise because it went to islands we had never been too, and it fit into our vacation schedule. The ship was not too big....not too small. We liked the size because it was small enough that as we walked around the ship we would recognize people that we had met on a shore excursion or had eaten with earlier. We met as many Canadians as Americans. That was fun but a surprise. Entertainment was good. A couple nights (older gentleman from The Lettermen was our favorite) were very good. We had a shore excursion (not from cruise ship - independently arranged) on every island, and we enjoyed them all. We chose to also go with a guide did learn about the history, culture, etc. of the island rather than spend the day on the beach. We had have liked more variety in ship activities during the "at seas" days. There were always trivia games, zumba lessons, etc. but not too many unique activities. The size of our inside cabin was fine. We had enough closet, drawer, and shelf space for all of the things we brought. We didn't spend too much time there anyway. Read Less
1 Helpful Vote
Sail Date: March 2018
We choose this cruise because it went to Ponce Puerto Rico. We had met people on a previous cruise a few years ago that lived there and said it was a beautiful city. We were not disappointed - old restored architecture, a beautiful ... Read More
We choose this cruise because it went to Ponce Puerto Rico. We had met people on a previous cruise a few years ago that lived there and said it was a beautiful city. We were not disappointed - old restored architecture, a beautiful square with fountain, lots of restaurants - some shopping. It is not at all touristy and you get a much more authentic Puerto Rico. You dock at the commercial port so need to take a taxi in to town. Was about $10.00 for 4 of us. In St. Lucia we went to Nikki beach. The white chairs location - did not go into the washrooms or restaurant but the beach was amazing!! Very long, uncrowded beach, great for walking on. Just after noon - when it was it's busiest- I counted 12 people in the water. Can't wait to return to this port and beach!! Barbados - unfortunately we arrived on a Sunday and it was also Palm Sunday - so 95% of everything was closed. Would have been nice to have known this before we got off the ship - we had a nice walk thru town - but probably would have just stayed on board. Grenada - we took the water taxi to Grand Anse Beach. Was quite crowded but with a couple of ships in port - what do you expect. It also was a nice beach with umbrella's and lounges. Antigua - we just grabbed a taxi and said beach please. This was probably the prettiest beach, crowded with more than 1 ship in port but the water was spectacular and was a great beach to walk on Lots of lounges and umbrella's. The staff on the ship were all amazing. The best I have seen in some time. All happy and friendly - usually the result of a great captain. Our stateroom attendant and dining room waiters were wonderful and we had a great time with them. Our HUGE disappointment (again) is the food. Menu's are boring with little change - with the exception of 2 items it is the same from the beginning to the end of the cruise. Seems like little imagination has been used in constructing it - no curry, no Indonesian food - the french onion soup was good - so often I would have that and order a shrimp cocktail and Caesar salad for dinner. Strip loin steak was like shoe leather (again) - they had a buttermilk fried chicken that was very tasty and the shrimp linguine was good but very much the same old stuff. A lot of people we met gave up and went to the Windjammer and said they enjoyed the selection and food up there much better. We did go to Chops one night and enjoyed that meal. For the entire cruise the specialty restaurant employees would walk the ships during the day offering discounts for that evenings specialty dinning room dinners. I do not think they were terribly busy. Embarkation was a breeze but disembarkation was a nightmare. We lined up on the ship and did not move for 20 minutes then lined up again once we were in the terminal for 45 minutes to clear customs. Was a nightmare for the seniors and people with back problems. Read Less
Sail Date: March 2018
We choose this cruice due a familiy vacation, they have everithing for everybody, all ages, the food is delicious and restaurants are very good, the service is excellent, It is a fun cruise , drinks are owesome. Cabin good always clean and ... Read More
We choose this cruice due a familiy vacation, they have everithing for everybody, all ages, the food is delicious and restaurants are very good, the service is excellent, It is a fun cruise , drinks are owesome. Cabin good always clean and ready, excursions fun, etc.. We enjoy the activities at sea day and at night. the Solarium was great, calm and relax. and the food was great. the restaurants have great food and excellent waiters.All crew members were very nice to us and fun. The only things that I will recommend to improve are the following : I consider that the cruise should also have a indoor pool fro kids in case if the weather is not good, so kids can also enjoy the pools with bad weathers. The Spa was nice, however I suggest to include a jacuzzi under the spa suit next to the steams. very cool experience! Read Less
1 Helpful Vote
Sail Date: March 2018
As my husband preferred to golf in Palm Springs rather than cruise the Caribbean one more time, my friend and I booked the 11 night Southern Caribbean on Serenade March 19th. We booked this cruise based on the budget my friend could ... Read More
As my husband preferred to golf in Palm Springs rather than cruise the Caribbean one more time, my friend and I booked the 11 night Southern Caribbean on Serenade March 19th. We booked this cruise based on the budget my friend could afford - Everything was perfect until we opened the door to the cabin. The smell of urine and dirty socks was like hitting a brick wall! And so the cleaning process began because of course the ship was fully booked and there was no where to move us. The cleaning, sprinkling of powder on the carpet, steaming the carpet 2x continued until everyone gave up. And the stink continued. Finally the spa loaned us a diffuser the last days of the cruise that masked the smell long enough to get things done before having to flee the cabin. The duvet covers were also a concern - neither would have qualified as thrift store goods! The staff tried their best to get rid of the odour and we did end up with two free bottles of wine. Plus 20% future cruise credit ... however, I think it is unlikely that I will be using mine anytime soon. My husband and I are Diamond Plus and usually like a Jr. Suite but I know it sounds petty, but I don't think that my cabin location should determine how I am valued by RCI. We had a shore excursion in St. Lucia that was a disappointment. Cox and Company was the provider - beach loungers were torn and dirty (included in the cost), umbrellas torn ($10 to rent). Their section of the beach was pretty tight so if you weren't the first ones off the bus, you got no view other than the first row of umbrellas. The complementary drink (assume alcohol-related rum punch) wasn't available either - beer, water, coke or sprite. When we let Shore Excursions know they refunded us a whopping $3.90 each. Wow! Now I really feel like a "valued client". We cancelled the other excursion booked for Granada. We still haven't figured out why my friend's account was credited 2x with the same amount of tax... I have a sneaking suspicion that one of those is mine. As you can see from our ratings, the rest of the cruise was excellent! The dining and bar staff, the food and entertainment were amazing! We thoroughly enjoyed every minute we didn't have to spend in the cabin! We met some wonderful people on the cruise and made some new friends.... The service was outstanding, thank you to all who helped us make some wonderful memories. So, that being said, will I book another cruise with RCI - unlikely. As a travel agent, will RCI be my first recommend to my clients, also unlikely. It's the little things that keep clients coming back.... Read Less
1 Helpful Vote
Sail Date: March 2018
This was our way of celebrating our 40th wedding anniversary from last September. Normally we take 7 day cruises but decided to splurge a little with a longer cruise. The ports of call were good, as two (Ponce and Grenada) were new to ... Read More
This was our way of celebrating our 40th wedding anniversary from last September. Normally we take 7 day cruises but decided to splurge a little with a longer cruise. The ports of call were good, as two (Ponce and Grenada) were new to us. The ship was ok but sometime was hard to get around from place to place. We didn't share the feeling of love for this particular ship as some others have on other reviews. There were several disappointments in main dining room with food, including multiple occurrences of cold and or uncooked entrees. We ordered a fish entree one night and it came out almost entirely raw. Others in our table of 10 had similar experiences with cold food, all of which were taken care of quickly and to their satisfaction. Fortunately you can order another entree in its place (or in addition to) and it arrives fairly swiftly. Service at dinner was excellent. Read Less
1 Helpful Vote
Sail Date: March 2018
Have gotten so we like the longer cruises and this one was just the right length and got to see some new islands and some that we hadn’t seen in a number of years. Had a few disappointments like not opening the diamond lounge so ... Read More
Have gotten so we like the longer cruises and this one was just the right length and got to see some new islands and some that we hadn’t seen in a number of years. Had a few disappointments like not opening the diamond lounge so more members could attend. I realize they now have 3 drinks loaded on the card but it just isn’t the same. Unless you are in the lounge,you don’t have the camaraderie of other frequent cruisers. Don’t see the same people every night where you can make long lasting friends. Don’t get the more personal touch where the waitstaff and concierge get to know you, and know how you like your drinks and make you feel special. Don’t get the variety of drinks or the appetizers. We worked hard to get to this level and it gives us bragging rights and I feel that talking this benefit up encourages others to sail Royal so they also can enjoy this perk. You always hear how many days are left before someone reaches the next level. Although we still had a great time and cruising for us, because of physical limitations, is the way to go, we see more and more penny pinching from the cruise line. No more amenities in the bathrooms. Even 2 star hotels will give you shampoo and lotion you don’t get these anymore. Even the sauce on the bread pudding has been cut back on. Bathrobes for use unless you specifically ask for them, special treats on formal nights, gift from the chef aren’t so special anymore, just cookies you can get from the windjammer, all little things that add up to make you feel special are going on the wayside, but of course prices are going up. We have sailed on the Oasis ships the last few times and I have to say, getting on and off the bigger ships goes much faster and there is a lot less confusion. Read Less
1 Helpful Vote
Sail Date: March 2018
The cruise was good,but this ship was not great. The balcony’s were not cleaned during our 12 days on the ship. We did not have small bottles of shampoo in our stateroom,when I asked about it,our stateroom attendant said he would ... Read More
The cruise was good,but this ship was not great. The balcony’s were not cleaned during our 12 days on the ship. We did not have small bottles of shampoo in our stateroom,when I asked about it,our stateroom attendant said he would speak to his supervisor,when I spoke to her,she said those are only for people with 340 points?! Really!! We did not have robes in our stateroom. The food in the windjammer was EXTREMELY salty,on the days we ate lunch in the windjammer I only ate salad. I tried Hungarian goulash,it tasted like the entire salt shaker had been put in the small amount on my plate. I tried the pasta sauce,I was not able to eat that either,all I tasted was salt!! The food in the dining room was good,I did like the seafood that was offered. Each time I ordered the seafood it was very good! The service in the dining room was very good. Our waiter and assistant waiter were excellent!i I felt that this particular ship is not up to RCCL’S high standards. We have cruised with RCCL several times,this was not the best,but not the worst either. I guess it was mediocre! The smoking odor was very prominent in several areas that were not close to smoking areas. I think better air handlers are desperately needed. Read Less
Sail Date: March 2018
Was told last year ship was to be refurbished not true. This ship is old in decor, linens are thread bare, beds are extremely hard. The solarium pool decor is poor worn and out of date and dirty. The stateroom bathroom is tiny and ... Read More
Was told last year ship was to be refurbished not true. This ship is old in decor, linens are thread bare, beds are extremely hard. The solarium pool decor is poor worn and out of date and dirty. The stateroom bathroom is tiny and smells of sewage. The 12 Bar Band was terrible, unenthusiastic and dressed in same attire wrinkled and unkept each night. Very little seating in centrum. Outside pool far too small and all metal railings, trim, awnings, overhangs covered in rust. Outdoor furniture is OLD. Outdoor pool movie screen poor quality and did not function properly the entire cruise, needs to be replaced. Stateroom TV tiny and very limited channels and what series were shown were from the 70's and 80's and same episode repeated over and over for 10 days. Windjammer decor from 80's, trim and paint dirty and broken. Excursion in St Lucia was the worse experience we have ever had. Registered complaint with guest service but nothing was done. Will never cruise on this ship again. Read Less
Sail Date: March 2018
It provided 4 ports that we had never seen before (Ponce, PR - Barbados - Antigua & Granada) as well as two of our favorites ports (St. Kitts & St. Lucia). We especially love to sail on Royal Caribbean Cruise Line. They provide ... Read More
It provided 4 ports that we had never seen before (Ponce, PR - Barbados - Antigua & Granada) as well as two of our favorites ports (St. Kitts & St. Lucia). We especially love to sail on Royal Caribbean Cruise Line. They provide very fine cuisine and service. We usually eat in the dining room for most of our meals and prefer to dress for dinner. This cruise has two formal nights but no the jacket and tie nights which tends to make us feel out of place in our suits. RCCI always has the most polite staff and crew. They always have a good day or something as you pass them. While the ship is not one of the newest in the line it is well maintained and clean. We had smooth sailing and wonderful weather all throughout the 12 days of the cruise and I am sure that this was due to the wonderful experience of our able CAPTAIN. Read Less
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.7
Public Rooms 5.0 4.4
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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