Sail Date: July 2018
We chose this cruise for the itinerary plus we got a good price with Planet cruise. The cabin was lovely and spacious. Staff were very good. Food was good and the bars were excellent. We bought the drinks package. This was worth it as ... Read More
We chose this cruise for the itinerary plus we got a good price with Planet cruise. The cabin was lovely and spacious. Staff were very good. Food was good and the bars were excellent. We bought the drinks package. This was worth it as the drinks are pricey. The only negative was the queuing to enter St Petersburg. This was not helped by RC excursion team insisting that their excursions go first. My advice just leave the ship ASAP. No one was stopped. We had an excellent tour of St Petersburg with Alla tours. Our guide Pauline was excellent. Other passengers were complaining about the ships excursions. We were a party of 5 with 3 cabins. We all had a brilliant time. We made our own way around Tallin, Riga and Helsinki. It was easy to get around. Would recommend this trip for all ages. You'll have A fab time. Read Less
Sail Date: July 2018
Serenade of the seas We chose this cruise liner because we wanted to visit the Baltics in Scandinavia We travelled 4 hour journey to Heathrow terminal 5 arriving at midnight in Stockholm which left very little time to look around ... Read More
Serenade of the seas We chose this cruise liner because we wanted to visit the Baltics in Scandinavia We travelled 4 hour journey to Heathrow terminal 5 arriving at midnight in Stockholm which left very little time to look around the city. We had no information or details provide as to what time Royal Caribbean that would be picking us up for transfer to the cruise liner. Grand Centre by Scandic hotel were unable to provide information, but mentioned RC rep would be arriving in the morning for transfers. 1 July 2018 in the morning of our cruise we checked again, hotel staff informed us they received an email and pick up would be 11:45am an hour delay instead of 10:45 Am. So if we wanted to go out we should arrive at the hotel by 11 AM Luckily we decided to return to the hotel by 10 am RC was present at the hotel transfers were 10.45 am so we should bring all our lunch gage down to the lobby at 10-30 am John our house keeper was very efficient and friendly. Our select to dine at 8-30 pm in the main dining room, But they were very flexible regarding the dining times. The waitress were friendly, comoared to our first cruise with RC dining wasn’t as nice experience, waiters were rushing about very busy serving guests, at times we had to draw their attention. Our main meals were lukewarm so I requested to ensure our meals could be served hot. There were quite a number of guests coughs and colds, many without covering the mouse was inevitable that it would be passed around . We both did finally catch a cold. Saturday early morning after midnight, my husband got out of bed he stood on the carpet outside the shower / entrance door which was soaking wet. He quickly moved our luggage to one side used towels to soak up the water. I was woken by the commotion To call r3cotion. Maintenance men at requested promptly resolved this issue Instead of leaving it till the next morning in Ashe the situation worsens. A hot air very noisy heater was left in our cabin the whole day to dry the carpet. It did cause some on convenience as we are unable to rest inou cabin. Last day of cruising was no toilet flushing water again this was dealt with very quickly by maintenance . We were offered a 10% discount for next cruise, which is based on the cruise fair paid for the current sailing and is valid for one year. With family commitments thank you we are unsure if we will be able to use this complimentary gesture offered ! Arriving at Stockholm airport at 11.30 am with many hours to spare before flight departure at 21-20 pm. Not feeling too well we just rested in the airport. Read Less
Sail Date: July 2018
Its was chosen for our leadership training where the top leaders of the champion team were there and most especially we had 9 families that were included . Truly amazing time with lots of activities for the kids and adult alike and ... Read More
Its was chosen for our leadership training where the top leaders of the champion team were there and most especially we had 9 families that were included . Truly amazing time with lots of activities for the kids and adult alike and wonderful staff that are friendly mostly the filipino crews and staff on board for always being so helpful and always have that smile. The very accomodating kitchen staff sincr we have birthday for one of the kids , for the guest relation staff on the 4th floor and talented musicians as well as tye dance instructor on the vortex, even the kids had fun , to the staff on the ocean adventure where we know that pur kids are safe and having fun while learning. For the stewards where they always clean our room and have fresh towel. Thank u for the wonderful time for my family and the whole team. Read Less
3 Helpful Votes
Sail Date: June 2018
Having heard much, but never actually experienced cruising in the past, my wife and I decided to try a new way of vacationing. I had expected to be satisfied at the end of the Cruise, of course. However, looking back on the experience ... Read More
Having heard much, but never actually experienced cruising in the past, my wife and I decided to try a new way of vacationing. I had expected to be satisfied at the end of the Cruise, of course. However, looking back on the experience after a couple of days, I can assure you that it was much better than I had expected. My wife shares this sentiment. I first learned about the ship and its facilities from the information provided by the agent with whom we booked the Cruise. I got more information provided by Royal Caribbean International on the Internet. Should you do something similar, feel sure that you can rely on the positive things you read. I must commend the ships' staff, and say lots of good things about the Ship, the Cabin, Dining , Entertainment Activities, the Service and the Ports and Excursions. Since these would be very positive words, I guess you can imagine what I can write. We travelled with members of our extended familiy, yet had the opportunity to meet and interact with lots of people (both staff members and passengers) from many different nationalities. The friendly and relaxed athmosphere encourages this interaction. This is also an outcome of the work done by the staff (those we came in contact with, and the large numbers who work behind the scenes). I strongly recommend this Cruise and hope you have a positive experience, too. Read Less
1 Helpful Vote
Sail Date: June 2018
Have never traveled this part of the world. A very enriching experience. Realized how much I need to learn about the history,culture of these nations. St. Petersburg, Peterhof -incredible, almost unreal.Every port was unique and ... Read More
Have never traveled this part of the world. A very enriching experience. Realized how much I need to learn about the history,culture of these nations. St. Petersburg, Peterhof -incredible, almost unreal.Every port was unique and beautiful. Interesting how the historical events intertwined and affected the people of all the surrounding nations. Would definitely recommend to anyone interested in learning. Traveled on serenade of the seas- a really great ship. Enough entertainment to keep anyone busy and more. Shore excursions- absolutely wonderful. Food was fantastic! My only gripe was that the health club opened at 6:00. Wish it was 5:00 for the early birds. Service and friendliness of the staff just incredible! In Stockholm stayed at Victory hotel; a very nice maritime themed hotel with a delicious breakfast and very helpful staff. Took Stockholm archipelago boat tour- very informative and the salmon lunch was absolutely fantastic. The Vasa museum and Nobel museum- very informative. Definitely recommend St. Petersburg tour/2days includes surrounding attractions/Pushkin and Peterhof. Helsinki/Tallinn andRiga not to be missed- all unique. Too much to list. Well worth it!! Read Less
4 Helpful Votes
Sail Date: June 2018
This was my second cruise and have already booked a trip again on Royal Caribbean for next year through the Panama Canal. Felt really relaxed after each of two different types of massages during the 10-day cruise. There were so many ... Read More
This was my second cruise and have already booked a trip again on Royal Caribbean for next year through the Panama Canal. Felt really relaxed after each of two different types of massages during the 10-day cruise. There were so many activities onboard that we never got a chance to play miniature golf, swim, or go into the hot tub like we had on my first cruise. One singular entertainment drawback was insufficient variety of movies to consider; they could have introduced more during the slotted show times. Despite gale warnings, captain piloted ship so deftly that our wine hardly swayed in the glass after we left Tallinn (note: learned in Stockholm from Norwegian Cruise passenger who left Saint Petersburg on same day, they had to skip port call in Helsinki during same storm). Our table service and the food in Reflections was so outstanding, we really looked forward to each evening meal. Read Less
Sail Date: June 2018
We chose this cruise because of the 3 days in St Petersburg and we weren’t disappointed. All ports of call were interesting and the ship itself clean and tidy with mostly friendly staff and excellent food. We were disappointed that ... Read More
We chose this cruise because of the 3 days in St Petersburg and we weren’t disappointed. All ports of call were interesting and the ship itself clean and tidy with mostly friendly staff and excellent food. We were disappointed that WiFi was not included and that a whopping 18% added to bar tabs but suppose this is true of most cruise lines. A small minority of staff did not convey a ‘pleased to serve you’ attitude but this didn’t spoil our trip. The entertainment was top notch with a very enthusiastic cruise director. Both embarkation and disembarkation went smoothly. We explored both starting city (Copenhagen) and final destination (Stockholm). Our cabin was very conveniently situated near to the main reception desk and without a long walk along a corridor. We did not take any of the cruise excursions preferring to do our own tours but we did book a 3 day comprehensive tour of St Petersburg with a local Russian company which was excellent. Over all this cruise suited our purposes and it delivered for us. Read Less
2 Helpful Votes
Sail Date: June 2018
I chose this cruise because it gave us more time in Copenhagen before the cruise, and in Stockholm at the end of the cruise. Both cities are fantastic with a lots to see and do. We spent 3 days in Copenhagen, and used Free Walking tours ... Read More
I chose this cruise because it gave us more time in Copenhagen before the cruise, and in Stockholm at the end of the cruise. Both cities are fantastic with a lots to see and do. We spent 3 days in Copenhagen, and used Free Walking tours guides, they were fantastic! Everybody speaks excellent English and people were generally friendly. Be prepared however for a very expensive city! The port is far from the city, we took a taxi to get there. Embarkation went very well, however, the assigned boarding times don't make any difference, you can go whenever you wish. I was a bit worried about the ship comfort level, but I was pleasantly surprised by its comfort level and appearance. This cruise is extremely port intensive, so be prepared for long days, and little time on the ship. My main disappointment was with the level of service in general and especially in the main dining room. My time dining was a total disaster: no respect of reservations, rude greeting at the reception, and unexperienced waiters. The food was good at the main dining room and in Windjammer, but very average at the Park Café As for the other ports: Arhus is a very nice town, easy to walk around, with VERY friendly people and volunteers available to help us from the ship into town. Warnemunde: we did not go to Berlin, too far, we rented a car and visited Shwerin and Rostock. Helsinki: we did a fantastic guided tour by bike, a beautiful city. St-Petersbourg: booked a private tour, everything went well, don't be afrait NOT to take the ship excursions. We enjoyed being able to spend 3 days, there is so much to see. Tallin: used also Free Walking tours. We spent an extra 2 nights in Stockholm, we loved the city, RCI was telling us taxis were rare at the port, which was not true, we had no problem finding one. The weather overall was great, but be prepared for windy days and variations from one hour to the other. Overall a fantastic but tiring trip! Scandinavia is great to discover, and St-Petersbourg brings you in a very different atmosphere. Its a cruise for people who like to learn and experiment! Read Less
1 Helpful Vote
Sail Date: June 2018
We wanted to see the Baltic and this cruise is absolutely ideal especially as it leaves from Copenhagen and finishes in Stockholm. The ports visited provided great variety and interest. It is an awesome area to visit. The ship was ... Read More
We wanted to see the Baltic and this cruise is absolutely ideal especially as it leaves from Copenhagen and finishes in Stockholm. The ports visited provided great variety and interest. It is an awesome area to visit. The ship was comfortable, the service good and staff very friendly. We took the Royal Caribbean organised trips and they were very good, the guides were excellent and very knowledgeable and made these places come alive. The St Petersburg days were absolutely fantastic and this cruise takes you to such a wide variety of locations with such a diverse set of cultures and history. This cruise gives you a great opportunity to see a variety of countries in the period of ten days We also took the tour round the ship on the cruising day which was brilliant and allowed a glimpse of how it all works behind the scene. The engineering section was very very good. We had timed dining which was very good and meant we had the same table each night and same waiters who were excellent, friendly and humourous. The food was also very good and varied. We visited the theatre on several evenings after dinner and enjoyed a good variety of entertainment, the Irish four piece group Graffiti were first class, very talented and funny. Read Less
2 Helpful Votes
Sail Date: June 2018
My sister and I took this cruise because our family came over to Minnesota from Norway. Our great grandfather was from Alesund so we wanted to see what the country was like. I know why they chose Minnesota as below the arctic circle it ... Read More
My sister and I took this cruise because our family came over to Minnesota from Norway. Our great grandfather was from Alesund so we wanted to see what the country was like. I know why they chose Minnesota as below the arctic circle it looks like Minnesota. Above the Arctic Circle it is a vast wilderness, not many people, no trees, and cold, but interesting to visit once. We flew in to Copenhagen a day early to try to adjust to the time change. Stayed at the Radisson Park Inn about 15 minutes from the airport. It was 90 that day, the warmest day of our entire trip. It snowed twice while we were in Norway. We boarded the ship on Sunday, waited about 15 minutes to embark, and since it was almost 1:00 we went to our floor, cabin 9066 and waited for a few minutes and were allowed in. We immediately met Neuman our cabin steward who was great the entire trip. We did a back to back and this was the first leg. The second was a Baltic cruise. Will write another review for that. We cruised Monday and arrived in Geiranger Tuesday. We got off and boarded a Hop On Hop Off bus and toured the town. We purchased our passes on line with Stromma for all our Hop On Hop Off rides, you get a discount and take 3 the fourth is free. Wednesday we cruised the arctic circle. Thursday we arrived in Tromso and took a ship tour Highlights of Tromso, saw the Arctic Cathedral, explored the museum and took a cable car up 1,350 feet to see a great view of the area. It snowed at the top of the cable car. The next day we were in Honningsvag and took the Our Northernmost Life Perleporten, two hour guided walking tour. This is the northernmost mainland point at 71 degrees of the world, no trees but lots of rock. The next day we cruised and Sunday we arrived in Alesund. We did the Hop on Hop Off bus here and were able to see the entire city of our ancestor. Monday we arriced in flam, Norway. We took the Flam Railway and it was absolutely fabulous. The scenery was amazing and the train ride was fun. Snow-capped peaks, spectacular rivers, ravines and falls. We had a snack at the top at the Vatnahalsen Hotel of Norweigian waffles. There are lots of fjords to see, water falls and beautiful scenery all along the trip. In Bergen and again took the Hop On Hop Off Bus and toured the town. Wednesday we cruised and were back to Copenhagen on Thursday. Since we were on a back to back we got off the ship and toured Copenhagen on the Hop On Hop Off bus. We did see the shows on the ship, they were okay, the entire singers and dancers were getting off the ship so they lacked energy. The casino was busy and one woman hit the $10,000 jackpot on the first night so that was interesting. We did not disembark in Copenhagen as we were on the b2b which will end in Sweden. the food was good, you could always find something to eat, we did the Mystery dinner which was fun and it was held in Giovannis, the food was very good there. We often ate lunch in the Solarium after our touring, ate in the Windjammer for breakfast, the waffles were amazing. Our table mates in the main dining room were a blast for we enjoyed all our dinners there. This was a very different type of cruise as it was cold and daylight most of the time, not much sun and the pool was only open two times up stairs. The solarium was open all the time. Read Less
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.7
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

Find a Serenade of the Seas Cruise