Exceptionally rude customer service, you raise a complaint and they do nothing, just deny it and refuse it happened. Never any apologies. Service so bad, it becomes irritating and the food is tasteless and very little of it, Have to pay for water even for medication and tea/coffee only free at breakfast time and between 4 and 5.30 in the afternoon. Buffet also stops during the day and you ...
We are a retired couple and chose this cruise because of the ports it called at - bad choice of ship.
The embarkation in Venice was awful with everybody pushing and shoving to get on first.
The ship was okay but the public toilets on Deck 2 were disgusting - some were always blocked and out of order.
We had a balcony cabin at the back of the ship which was excellent as there was no ...
It was for our 40th anniversary. We had never been on a cruise and we absolutely loved it. We had a wonderful suite at the back of the ship with a large deck. It was spectacular. Of course now we had already raised the bar to the top so we will have to lower it for future cruises, I am sure! But it was worth every dime. The crew were lovely. We knew what we were getting into with an Italian ship ...
We have just returned from a wonderful 7 days on the Costa Meditteranea sailing from Venice to Katakolon and return. We also sailed during the week of a storm so had an extra day in Corfu but have nothing but praise for the staff.
We are an English speaking retired couple who travel quite a lot. At no time did we feel that as English speakers life was more difficult for us on the Costa ...
We chose this cruise because of the ports some of which we had not been to. We sailed from Venice to Trieste, Split, Dubrovnik, Katakalon, Corfu and Kator. We had previously been on 30 cruises, 4 of which were Costa which were prior to Carnival buying them. The food was OK, not great as it used to be. The entertainment was only great when they did the production shows which was only twice, but the ...
Choice of cruise made by price and choice of stop-overs. Ship was kept in very good condition, and friendly helpful staff. Main problem was disembarkation and embarkation at two of the stops, which were nothing short of disastrious. We had to wait in the blazing sun for over an hour to get the Costa bus back to the ship (one woman infront of us fainted). No one available to offer drinks or ...
We chose this cruise for the ports, which did not disappoint. However, we encountered many problems on our first time on the Costa line. The cruise was marred by inefficiency, little concern for the passenger, needless standing, waiting, and rude customer service.
The worst was rude treatment at the customer service desk. On the third day of the trip our internet stopped, costing us ...
Not recommended for English speaking or US residents. The staff are disrespectful, rude, very unorganized, never on time, staff never smiles, once cruise over never says thanks or acknowledges you. This is an international ship that provides for the Italians. Boring itinerary, no courtesy shuttle having all ports too far to destination highlights and Costa will rip your wallet on charging too much ...
We wanted an Adriatic cruise with great destinations and ports. This cruise delivered spectacular views and 7 ports of call. The positives included the amazing food and service at the restaurants. The shows were excellent as well with the singers and dancers being professional and enthusiastic. Best stops included Split, Corfu and Venice. Sailing out of Kotor was a great experience to watch the ...
Travelling independently we flew from Stansted to Trieste airport, which is around an hour from the city. A bus from the airport to the city costs around 6 Euros and leaves half hourly, it delivers you to the bus station which is adjacent to both the rail station, taxi stance and local bus terminii.
Rather than pay top whack for a city or riverside accomodation for a 3 night stay we opted for a ...