1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa Mediterranea Review
  5. Costa Mediterranea Cruise Reviews
2 Helpful Votes
Sail Date: June 2018
Let me just start by saying this: if Costa cruise line offered me an all expenses paid cruise to any of their destinations, I wouldn't take it. Costa is H.O.R.R.I.B.L.E. If you haven't booked them yet, please trust me and save your money. ... Read More
Let me just start by saying this: if Costa cruise line offered me an all expenses paid cruise to any of their destinations, I wouldn't take it. Costa is H.O.R.R.I.B.L.E. If you haven't booked them yet, please trust me and save your money. I am on the ship right now as I type. I simply couldn't wait until I got home to do this review because I am so angry and disappointed. We are so miserable and unhappy on this ship that we hardly enjoy the cities once we arrive. Mostly lousy food, terribly uncomfortable and dirty accommodations make for a stressful, awful vacation.  We are seriously considering getting off at the next port and heading home from Hamburg instead of Amsterdam, which is where the cruise ends. Our first impression of the ship (Mediterranea) was that the outside looked tired and dingy. The check-in process was very hectic, disorganized and chaotic. The hallway carpet is absolutely filthy, with clearly visible dirt and stains. The carpet in our room is completely disgusting, to the point where we dare not walk around without shoes. The ship's decor in the public areas is VERY cheap looking, gaudy and dated. We booked a 7-day cruise in a 3 person cabin. It is decorated in colors of the 1980's - light peach, mauve and turquoise.  The bedding is very minimal: one thin comforter, no flat sheet. So, if you get hot at night and only need a light covering, too bad. All you get is a comforter. The extra blankets they provided are very old and worn, they smell awful, and they have rips and tears in them. One extra blanket actually has a huge, yellow stain. I have no idea what it is but it looks like urine. This ship is in DESPERATE need of updating/renovation and of a deep, thorough cleaning. The beds are extremely, ridiculously firm (like nothing I've ever felt, like sleeping on wood) so we can barely get up each morning as we are aching all over, in pain from the awful beds. Food in the buffett is mediocre and it is THE SAME EVERY DAY! Sure, you might have mashed potatoes one day then sliced, roasted potatoes the next but there is very little change to the menu, for breakfast and for dinner. The meats are pretty much always overcooked, and most food items are luke warm, rarely piping hot. Very limited desserts at the buffet...one day, there were only two choices! The waiters/waitresses walk around like unhappy zombies, never smiling and interacting with passengers grudingly and with zero enthusiasm. And  most of the employees in other areas are snarky, rude, barely tolerant and blatantly disrespectful to passengers. If you dont purchase a drink package of any kind, all you get to drink is water, except at breakfast and at "tea time", which is from 4-5p daily. At breakfast, you get unlimited juice, coffee and tea and at tea time, you get coffee and tea, no juice. Otherwise, I hope you enjoy water. We considered buying a drink package until I figured out that the cheapest, non-alchoholic drink package is like €69 (approximately $77 per person USD), and you only get a total of 20 drinks per person for the whole 7-days! That amounts to about $3.85 per drink. That is a total ripoff. So, in our luggage, we brought empty, leakproof plastic bottles from home (Dollar Tree) and fill them with juice at breakfast every morning. We dont let the waiters see us but it's pretty easy to do. Just fill the provided cups with juice (pineapple, grapefruit, orange and apple), bring them to your table, and when the waiter isnt looking, fill your container. There is a little refrigerator in the room so we kept it in there. Had we known, we would have also brought a thermos for hot water or coffee, so we could have it later in the day, without having to pay for it. I'm only giving this advice to those who've already booked and will lose money if they cancel. Otherwise, JUST DON'T BOOK ANY CRUISE ON COSTA!!!! They nickel and dime you for everything! For example, ice cream isn't free on Costa...you have to pay extra for it. The restaurants and buffets completely close down for hours and, unless you pay, there is nothing to eat until they open back up or you are willing to pay for the pizza station or something else that remains open. The buffet closes at 9 or 10 at night and doesn't reopen until 7am! It also closes for some hours before opening back up for dinner. There is nothing for my 12-year old son to do. There are stand alone activities here and there (a lot of them you must pay extra for, like playing Xbox games and air hockey), but no actual kids' club for his age range. There is no movie theater and the shows are kitschy, amateurish and just not well done. At port, they charge you to take a bus into the city center. Yesterday, we arrived into LeHavre, France and were told that it would cost €13 ($15 or so USD) roundtrip, per person to take the Costa provided shuttle to the city center. Turns out the ride is literally about 4 minutes! We opted to walk (for free) and it only took about 20 minutes. The library was closed during prime daylight hours on our day at sea, so my son (who'd run out of his own books to read) had to sit and do nothing. We went to the library 4 or 5 times, at different times of day, and although the room was open, all of the books were locked away. This cruise is BOOOOORRRRIIIIINNNNNGGGG. I could go on writing for hours about how awful this cruise is but suffice it to say: Celebrity is world's above Costa, absolute perfection from beginning to end. They make a laughingstock of Costa...there is absolutely no comparision. Save your money and book pretty much any other cruise line but Costa. Read Less
Sail Date: May 2018
We were just scrolling cruises and saw this one ,unbelievable price ,with just two weeks to sailing ,too good to miss ,so booked it !!! Then I started reading reviews how the crew were surly unhelpful etc...and I thought omg what have ... Read More
We were just scrolling cruises and saw this one ,unbelievable price ,with just two weeks to sailing ,too good to miss ,so booked it !!! Then I started reading reviews how the crew were surly unhelpful etc...and I thought omg what have we done ,and worried for the next two weeks !!!!.... Well , how wrong were the reviews ,or what did people expect ...bowing and scapeing...we found everyone so happy ,glad to help you with anything ... Kelly in reception .. Manuel our waiter ,and Denis always in the restruant with a smile , Eddie our cabin Steward.Saulo, Marvin ,bar waiters ,in fact all the crew ..... The food was very good ,downside ..you had to pay for bottled water at meal times , ...you could ask for anything and they tried to oblige us ..I had mash potatoes every night with my meal (cos I love them ) The cabin were very nice and clean ...downside no tea/coffee making facilities The ship was a bit over OTT ,glass , mirrors , stainless steel everywhere ,but so so clean ,lifts always available,... The nightly shows were disappointing,and not to the standard of P &O Fred Olsen . The ship had lots of nationalitys ,and everyone got along fine ,there was a very happy atmosphere on board ,and I would certainly go with them again ... Read Less
Sail Date: May 2018
Picked this cruise because of the ports - Zeebruge, Le Havre, Hambyrg Embarkation in Amsterdam was pretty smooth. Food - the hours when the buffet and restaurants open are pretty odd, the lunch is available from 12 to 3 when almost ... Read More
Picked this cruise because of the ports - Zeebruge, Le Havre, Hambyrg Embarkation in Amsterdam was pretty smooth. Food - the hours when the buffet and restaurants open are pretty odd, the lunch is available from 12 to 3 when almost everybody off the ship (most of the ports hours were from 8 to 20). When people are back to the ship everything is closed until 7 pm and the the buffet is open from 7 to 8:30 and two sittings for finer at the restaurant are 6:30 and 9 pm. Not any food available even for money between 3 pm and until dinner and if you miss your dining sitting there is not any food available. There are cakes at the bars but you have to pay 1.50 Eur for the slice. Food at the buffet is limited and almost every time was a line to get the food since only limited buffet locations were opened. Bars/Beverage packages - had a package and was limited information available during the booking of the cruise, it was just like you get unlimited water, coffee, DOC wine and aperitif anytime. I am a wine lover and when I saw DOC wine was assuming that I will get the good wine. It came as could get water only by glass, could not get even small bottle with me to the cabin, wine is only house wine one type of white wine and one type of red wine were available at the bars and buffet and 3 whites and 3 reds very poor quality were available in the fining room. Aperitifs are very low cost and quality. If I would know this a head of time I would not buy the package and would just pay for better quality of wine and would get water by bottle and so on. As they enroll everybody be costa club member, members get discount at the bar up to 25%. Excursions - the excursion desk is not helpful at all, they don't provide the full information on the tour. The tours are expensive, the transfer to Bremen cost 39 Eur. Service - pretty inconsistent. Casanova bar has a very friendly waiter but generally they are not great. They are also confused with all of the package choices and not helpful at all. Only good was the entertainment - plenty with good shows and variety selection of the evening entertainment at the multiple venues on the ship. Read Less
2 Helpful Votes
Sail Date: May 2018
Embarkation We picked this cruise because the dates fitted our needs and it was departing from the UK. I've cruised extensively with multiple cruise lines, but this was only my friend's second time at sea having travelled with P&O ... Read More
Embarkation We picked this cruise because the dates fitted our needs and it was departing from the UK. I've cruised extensively with multiple cruise lines, but this was only my friend's second time at sea having travelled with P&O last time. It was relatively inexpensive at around £680 for the week including a drinks package. Embarkation was disappointing. We were 2 of only 65 guests joining the ship in Dover, the majority of people had set sail from Amsterdam a couple of days earlier. Being a five hours plus drive away from Dover, we'd stayed overnight at a local hotel. We'd been given an embarkation time of 2pm, but we had to vacate our room for 11am so we got to the port around 11.30. The ship was in, lots of guests had gone off on excursions etc and yet we had to sit in the terminal with our luggage for two and a half hours, with no hot or cold drinks available, not even water. Nobody from the ship was in sight until bang on 2pm when they came and set their stall up and checked us in. It seemed petty to not invite us onto the ship earlier so we could start our holiday, we would have understood if our cabin hadn't been available but it seemed petty to leave us kicking around in an empty terminal. Excursions We'd looked on line before we sailed at excursions - our first port of call was Le Havre and we'd been hoping to visit Paris, but there were no listed excursions on-line for Paris and we didn't want to risk a 3hr train journey or independent excursion in case something went wrong, since it's 3 hours away from port. It turned out that excursions to Paris were in fact available once on board but by the time we got on the ship in Dover they'd all sold out. We bought tickets for the shuttle bus to Hamburg, for 10 Euros each only to watch lots of people who'd got off the ship without shuttle tickets being allowed on for free which was great for them but left us feeling cross. The shuttle driver who took us to a train station so we could get a train to Amsterdam later in the week told us the pick up point was the same as the drop off point and that was incorrect, resulting in us waiting over an hour in the baking sunshine for a shuttle that was operating back and forth from the other side of the station. It was just al really badly organised, verging on Chaos, and there were lots of annoyed customers, us included. The ports of call were miles from the actual cities, and two shuttles dropped us at a station where we had to catch a train in to both Amsterdam and Bruges...it was not convenient or easy and significantly diluted the pleasure of looking around somewhere new. Food Oh dear. The food and dining experience in general was terrible. The food tasted okay but it was consistently lukewarm, in fact I'd go so far as to say we never had a hot meal the whole week we were away. The choice was far more limited than I've experienced on other cruise lines. The breakfast buffet was just awful with cold greasy bacon and very limited choice, and all clap cold. On two of the days they ran out of bread rolls and there was no cereal of fruit. We tried the formal serviced dining room one morning to see if it was any better but sadly is wasn't. Overall we were horribly disappointed with every single dining experience. The waiter regarded us as a pair of freaks for expecting hot food and a roll of the eyes was all out guaranteed every time we fed back that the food wasn't hot enough. Service & standards It was pretty inconsistent. A couple of the bars had friendly engaging waiters but generally they were miserable and even a bit sullen. Overall not great. One of the officers with 3 pips on his shoulder wandered around often with a shirt that looked like it had been slept in, with faded navy chinos on the bottom half, and a female officer who looked much smarter was more interested in looking at herself in the many mirrors than engaging with the guests. Overall We had a good time in spite of Costa. It's a safe bet that we will never ever travel with them again..it's not an experience we would wish to repeat. Read Less
1 Helpful Vote
Sail Date: May 2018
This is the worse cruise ever, not sure where to start. First the positive lifts are great, no waiting as plenty of them. Now the negatives, staff are rude, miserable and clearly not there to please, food in restaurant was appalling ... Read More
This is the worse cruise ever, not sure where to start. First the positive lifts are great, no waiting as plenty of them. Now the negatives, staff are rude, miserable and clearly not there to please, food in restaurant was appalling and water has to be paid for. Serve yourself buffet has a better choice but a majority of people have chosen that over restaurant clearly as queuing is horrendous and finding a free seat impossible. Tea and coffee is only available at breakfast and sometimes for an hour in afternoon, you can purchase these but expensive and everything has a 15% service charge. Ship docked miles in the depth of ports (to save on port charges) Shuttle service out of port was another charge 12 euros per person per trip and chaotic with no queuing in place and a free for all. Daily service charges are mandatory and cannot be removed even if you are unhappy with the service. I thought I was on my holidays but felt more like imprisonment. Read Less
Sail Date: May 2018
The ship sailed from a different port in Amsterdam than all the other ships. Many people went to the wrong port on embarkation day and had to take a 40 Euro Uber ride to the correct port. The itinerary was good with long days in port. The ... Read More
The ship sailed from a different port in Amsterdam than all the other ships. Many people went to the wrong port on embarkation day and had to take a 40 Euro Uber ride to the correct port. The itinerary was good with long days in port. The dining options were VERY limited. There were times that all the restaurants & buffets were closed. Not even coffee or Ice Cream machine. When they were open there was not a good selection in the buffet.... a lot of repeat items and the staff actually scooped it out for you so that you didn't take too much. The quality and flavors of the food was not very great. The beer & wine package during lunch & dinner was limited to very cheap quality. The spa only had 4 lounge chairs and the packages were double the price of normal. The room was clean but showing age. The shows were not memorable. Read Less
Sail Date: March 2018
The furnishings in the cabin looked well used. The ship is getting old but it is still seaworthy. The staff gave conflicting answers to simple questions asked. A inexpensive Wi-Fi program was offered to counter the expensive ... Read More
The furnishings in the cabin looked well used. The ship is getting old but it is still seaworthy. The staff gave conflicting answers to simple questions asked. A inexpensive Wi-Fi program was offered to counter the expensive charges on regular internet programs. Unfortunately this program was useless as you could not get your emails. Some of the water dispensers in the buffet lines did not work and you could not fill water bottles. Charges for water for your room was expensive. Wrist bands were not used so filling out paperwork for food/drink etc was a common issue. Many of the buffet locations were closed down at various times which forces you to scramble to find open stations. Elevators very slow. Line ups occurred frequently at the front desk. The emergency muster was in disarray and not informative or reaffirming. Wine selection was limited. With a few changes I feel this ship could be a good sail. Read Less
1 Helpful Vote
Sail Date: March 2018
We chose this holiday because the cruise around the United Arab Emirates was a part of the world we had not visited before. I thought the process of getting on board and to our cabin was very good. The ship décor is based on 18th ... Read More
We chose this holiday because the cruise around the United Arab Emirates was a part of the world we had not visited before. I thought the process of getting on board and to our cabin was very good. The ship décor is based on 18th Century Italian architecture, a little over the top but looks great. I thought the ship was well designed and has a very good gym and spa.. There are a good range of bars that have a range of evening music. Unfortunately the waiter service in bars is very poor. There was often only one waiter visible so placing an order can be very time consuming, so you may have to elbow dance at the bar. The standard of food was quite variable from poor to average, nothing that I would recommend as quite a few dishes were bland. everything is printed in eight languages as often are announcements. It is difficult to understand some of the announcements as it is not a clear delivery. Most announcements are about trying to sell you something. There are too many staff trying to sell you stuff rather than serve you. Having been on two previous cruises with Thomson, I was disappointed by much of the entertainment. The best in my view was an evening with Hugo Palliotti, an excellent tenor. The rest was a mishmash of Eurovision type dancing. We booked Bigbus trips around Dubai and Muscat in Oman, which were very good and the jeep safari to Sir Bani Yas Island was brilliant. getting so close to wild animals in such a beautiful setting. Read Less
Sail Date: March 2018
We were part of a Group travel to the Middle East (Dubai+Abu Dhabi+Sir Bani Was Island-UAE, Muscat-Oman for 14 days). We truly enjoyed our group travel but we cannot say we enjoyed Costa, the only positive out of the cruise is that they ... Read More
We were part of a Group travel to the Middle East (Dubai+Abu Dhabi+Sir Bani Was Island-UAE, Muscat-Oman for 14 days). We truly enjoyed our group travel but we cannot say we enjoyed Costa, the only positive out of the cruise is that they spoke French which is our first language but we also are fluent in English. We have been on RCC and Celebrity ships and really nothing to compare. The ship is old and worn out and the decor is really not our cup of tea. They obviously cater more to their Italian customers as even if you went to the various activities at the pool, the bars the predominant language was always Italian.The service, that it be in the bars or the MDR was inconsistent but I would say overall was not good whatsoever. It took on average 20-30 minutes to get our ordered drinks, wine. In the MDR one evening we decided to change a bottle of wine as we realized it was not the one we wanted and the female sommelier was some pissed off woman, you could tell she was not pleased with our decision-what kind of customer service is that. The food in the MDR was just OK, very basic - if you wanted like Osso Bucco you had to pay extra, no fancy meat throughout. Overall that ship lacks class you find in the ships we've been on thus far. We hardly ever saw our room attendant. The stateroom storage space was good and the bed was comfortable but it stops there. It was dirty-the window curtain was all black-stained at the bottom, should have taken a photo but did not. Did not like the shower curtain as we always had water all over the floor. NO MORE COSTA FOR US IF WE CAN AVOID IT. Read Less
Sail Date: February 2018
We chose this cruise especially for the weather in this region at this time of the year. We traveled with a group of sixteen people. Four families with children between 15 and 23 years old.The procedure for boarding and disembarking was ... Read More
We chose this cruise especially for the weather in this region at this time of the year. We traveled with a group of sixteen people. Four families with children between 15 and 23 years old.The procedure for boarding and disembarking was childishly simple and hardly time consuming. You can see that the ship comes at age but everything was in excellent condition. And the staff were visibly busy with her duties throughout the day. As if it were a military operation. Every day I put a fingerprint in the elevator, but within a few hours it was polished away. The ship is equipped with a diesel-hybrid propulsion. This results is an almost vibration-free experience. Noticeably better than all other cruises that we have previously made. And; no soot on the stern as we have experienced on previous cruises. Our cabin (Standard Balcony Hut) was fine, clean and had a spacious balcony. A few more wall sockets may be installed; there is only one wall socket installed at the desk. The dinners and other food on board are of excellent quality and you have more than enough choices. In any case much better than most of us eat at home! What is annoying is that there are many times that all restaurants are closed at the same time for several hours. You can not get anything to eat on the entire ship. This is especially difficult for our children who came out of bed late. You get the impression that it seems to have something to do with cost savings. That is a serious flaw of this ship and different than we have experienced on all our other cruises. In terms of entertainment, there is enough choice for everyone. Nothing special, however. An average experience compared to previous cruises. In general; the staff on board is fine. We had a not so customer-friendly cleaner at our cabin. If we wanted to go to our cabin during cleaning, this man was very irritated to us. The other participants from our group luckily did not have this experience. The Italian staff at the reception was not particularly friendly and helpful. But luckily we did not need that much. Our route took us to Dubai, Muscat, Sir Bani Yas Island, Abu Dhabi and Dubai. Due to a rough sea we unfortunately could not disembark to Sir Bani Yas Island. After a sea day, that was a minor disappointment. The ship therefore immediately headed for Abu Dhabi where we had an extra evening. In Abu Dhabi buses were ready to take us to a shopping center for free. Our children have had a great time on board. This was partly because we were with a group ourselves. I do not think we will choose this ship again for a next cruise. But if it just happens to have the right itinerary for us, then we do not doubt and we choose Costa again. Read Less
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.8
Value For Money 4.0 3.6
Rates 4.0 3.9

Find a Costa Mediterranea Cruise