Firstly, my wife booked this cruise to surprise me as a 50th Birthday gift to celebrate me turning the big 5.0. What a disaster !
The front desk counter 1 male crew was incredibly rude to my wife, and also what seemed like racist intent. She came back to the room crying and I told her to call the Manager immediately which she did. She got hung up on, so she had to ring back again. Nothing was ...
Right from the start our cruise got off to a wonderful start: The new Brisbane Cruise Terminal works well as the whole process from arrival to being on board having a delicious lunch in the dining room only took 30 minutes. The ship is in impressive condition given that it is 20 years old. The decore was very much to our liking. It is an elegant ship with staff keeping it in sparkling condition. ...
The bathrooms are outdated and tiny. Someone stole my jacket i left in the bathroom. When i reported it i was told that in order to get a report of the stolen item they would first have to search my cabin and the look at the camera. Why is it not the other way? I'm taking it that there calling me either a thief or a liar and i am feeling insulted and very disparaged. The lido deck dining food was ...
Do not recommend. I’ve been waiting for my refund for over a year now. I’ve spoken with staff many times and all just say to wait 7-10 business days. At the end of this month I will be taking it further. A year is too long to be waiting for a refund. Due to poor harsh weather we lost days but based on the poor management team we only went to one port which had nothing to offer both with the shore ...
We did the 5 day cruise which we reviewed and have now stayed onboard for the 7 day coral coast cruise. Unfortunately the cruise continues to go downhill with many more Covid cases onboard and lots of cabin doors with tables in front of piled high with dirty dishes and polystyrene food containers. The restaurants are not open for lunch ,the grill for burgers are also not open at all for both ...
After two and a half years and 6 cancelled cruises, we were finally away! Originally, it was to be a 12-day coastal cruise ex-Brisbane. However, fate stepped in when that was cancelled and made into two back-to-back cruises. Sadly, that cut out out our visit to Newcastle and our much anticipated Hunter Valley excursion.
Oh well, never mind. Apart from the proliferation of those damned masks and ...
Like most people we have cruised with Princess many times and are Elite status which doesn’t appear to make any difference.
We were in a suite C628 which was a good size and in reasonable condition though looking very dated. The balcony had the blue plastic flooring which was loose and curling in the corners making it very dangerous and white paint flakes over the furniture and floor.
We ...
We chose the cruise because it was basically the first Australian cruise post pandemic.
It was sailing to all Australian ports so travel insurance was unnecessary and covid risk was minimal.
There was a crew covid outbreak prior to the cruise commencing and Princess handled the situation very professionally.
The crew were isolated and we were offered a full refund if we were ...
I’d never done a cruise in Australia and thought this would be a good way to have a holiday without leaving the country. I hadn’t left Victoria since Covid hit. Originally booked as a 12 night cruise which was changed to a 5 night and 7 night cruise a few weeks prior to departure for ‘operational’ reasons. Pre-booked excursions were refunded and had to be booked again and we had a day in Brisbane ...
Enjoyable cruise, Coral Princess may be an older vessel, she is clean and her appearance in public areas outside and inside, we could not fault. Outside paintwork, varnished wooden railings gleaming, spotless decking, maintenance crew continually seen cleaning and touching up paintwork and wiping off sea spray. Our trip had wild seas and the areas of glass must be nightmare to keep clean. ...