4 Helpful Votes
Sail Date: December 2018
We chose this cruise to celebrate my parents 50th wedding anniversary. I loved the itinerary, but wish we would have chosen other staterooms on a different deck. Overall the ship needs overhauled. Quite disappointed in the ... Read More
We chose this cruise to celebrate my parents 50th wedding anniversary. I loved the itinerary, but wish we would have chosen other staterooms on a different deck. Overall the ship needs overhauled. Quite disappointed in the photography....same 2 backgrounds offered for the first three nights of the cruise. One of those was a white background and it was offered another 2 nights. How many photos with a white background do people need/want?!? The entertainment was ok, the best part was trivia with Hammertime. Trivia with Yris was lame for those not from Mexico -- really all her trivias had bonus questions for Mexicans. There was not as much offered as I would have expected on such a long cruise. NYE was something I was looking forward to on the ship, and I was disappointed. I went to the deck party, but instead of the Princess band hyping us up for the New Year, they played slower songs. Certainly not the hopping party I expected. There were too many children with not enough to do, the playing around in the elevators and running up and down the halls was disruptive and impacted our enjoyment. Do not take your children on a cruise of this length with so few port days without planning something for them to do, Princess will not do it for you. For notes on my cabin, please see that section. It alone has me questioning any future cruises with Princess. Read Less
2 Helpful Votes
Sail Date: September 2018
After 20 cruises on Princess chips, this cruise was such an awful experience that I cannot recommend Princess to anyone anymore. This was a 60 day cruise around the north Pacific. It was round trip from Los Angeles, so it was very ... Read More
After 20 cruises on Princess chips, this cruise was such an awful experience that I cannot recommend Princess to anyone anymore. This was a 60 day cruise around the north Pacific. It was round trip from Los Angeles, so it was very convenient for west coast travelers. We were able to stop at the following ports: Ketchikan, Juneau, Hoonah, Kodiak, Yokohama, Hiroshima, Tianjin, Incheon, Shanghai, Okinawa, Keelung, Hong Kong, Cai Lan, Chan May, Phu My, Manila, Guam, Honolulu, and Nawiliwili. Most of the passengers were Captains Circle elites. After that, most of the passengers were Captains Circle platinum. Surprisingly, there were a few children onboard. SHIP Years ago, my very first cruise was on the Coral Princess. I really like the Coral Princess. I think the size is ideal. I like the wide, wrap around promenade deck, but unfortunately (due to the weather) it was closed for much of the cruise. I think the casino (and all its lights, noise and smells) should be moved to a deck below the medical center. Don’t worry; the gamblers will find it. And please put the “art gallery” space to good use. No one ever goes in there. Princess can still have their “art” auctions without and “art gallery” onboard. The “library” was just a place for passengers to exchange books. I had to find wi-fi in Okinawa and Honolulu in order to download more e-books, since the Princess internet service could not do it. Some days the internet service did not work at all. CABIN We were in a forward balcony cabin on the Dolphin deck. After 60 days, our hallway was a big family! It was unsettling to have to leave our amazing and adorable cabin steward behind. The cabin itself was in pretty good shape, but ready for some new carpet. We had to have some emergency repairs done on the balcony door. The door seal was broken and the wind blew in like a siren. We had some pretty strong winds. WEATHER And speaking of wind, the weather on this cruise was pretty awful. Alaska was rainy. When we left Kodiak the really good stuff began, and the ship was really rocking and rolling. Our progress was so slow that we had to skip our first port in Japan, Kushiro, and head straight to Yokohama. After a port day in Yokohama, we had a “sea day” anchored in the Yokohama harbor, followed by another port day in Yokohama. The crew TRIED to find entertainment and shore excursions on short notice. When we left Vietnam we raced to avoid a cyclone, and the return across the Pacific was often bumpy. EXCURSIONS We did Princess shore excursions in Tokyo, Hiroshima, Tianjin, Incheon, Hong Kong, Da Nang, Ho Chi Min City, Taiwan, Manilla, and Guam. Our Chinese guide to the Great Wall did not speak English. The Hong Kong guide actually lost us. The other tours were great and worth the investment. DINING We always choose anytime dining and we never had trouble getting a table for two. The service however was so slow it seemed like the waiters were staging a work slow-down. Even in the Horizon Court, it was possible to eat an entire mean without anyone asking if you want a beverage. Best to get your own! The food was pretty awful. The menus repeated and repeated. First they ran out of bananas. On the eight days between Guam and Honolulu, they slowly ran out of fresh fruits and vegetables (lettuce!). On the last morning of the cruise, my “fig compote” was a bowl of crunchy dried figs! Honestly, the best meals on the ship came from the hamburger grill on the pool deck. ENTERTAINMENT I love Elua and we were so lucky to have them on board from Guam to Los Angeles. But otherwise, you wonder who decides what entertainment and when. The enrichment lectures were embarrassing. The production shows were all old repeats. I had seen most of the movies. The scheduling was crazy. If you wanted to attend anything in the Princess Theater or Universe Lounge you needed to find a seat EARLY. SORRY PRINCESS This was not a great cruise. It was a great disappointment. I did not come back new. I was relieved to get off the ship. The rumor was that three people died on this cruise. Perhaps they were lucky. Read Less
1 Helpful Vote
Sail Date: September 2018
Princess Cruise Lines markets this type of a cruise as a "Grand Adventure." The problem was that there was nothing "grand" about it what-so-ever. Aside from the amazing ports of call the on board experience was mediocre ... Read More
Princess Cruise Lines markets this type of a cruise as a "Grand Adventure." The problem was that there was nothing "grand" about it what-so-ever. Aside from the amazing ports of call the on board experience was mediocre at best. There was nothing innovative or unique at all, just a 7 day Caribbean or Mexican Riviera cruise recycled week after week. Every sea day at 10 a.m. (there were 39!) the co-called cruise director would announce over the ship's P.A. system in a flat, monotone voice we luck passengers were in for a day full of "Effy sales...bingo...on board outlet sale...Princess Pop Choir rehearsal." But when we were stuck on the ship at an anchorage in Tokyo Bay for 24 hours and not allowed off the ship because Princess couldn't get the ship fueled (we missed the stop at Osaka!) the cruise director did announce that "bingo was cancelled but a special event was planned." The "special event" ended up being a vegetable carving demonstration...i kid you not! Not once in 60 days did I see the cruise director "out and about" and actually being a proper "cruise director." But the biggest problem with the cruise was how organized and chaotic everything was. And this was entirely the fault of the ship's captain, staff captain and hotel general manager. The captain made very few announcements and was never seen except at the events he was required to attend. The few announcements he made were only to deliver bad news (there was a lot of it), but he made sure to blame "corporate," over and over again. Because of the lack of leadership in all aspects of the cruise I have never seen morale so low among the crew members on a cruise ever before. the staff captain ate several times in the ships' buffet while in port and was mean and nasty to the crew members working there and did not acknowledge us passengers in the very least. If the had a complaint for any reason, big or small instead of trying to solve it on the ship you simple got a form letter from the hotel general manager informing you to contact "Princess Cruises Customer Relations Department upon your return home." I booked this cruise over a year before the embarkation date and was looking forward to a cruise of a lifetime but now cannot express how disappointed in Princess Cruise Lines for the joke of a "Grand Voyage." P.S. my Captain's Circle level on Princess is the highest "ELITE." Read Less
6 Helpful Votes
Sail Date: August 2018
We wanted to see Alaska, we’d rather have just flown straight there now. My gripe is how they sacrificed entertainment for poor money grubbing practices. There would be events for shows and it was literally just showing you what you ... Read More
We wanted to see Alaska, we’d rather have just flown straight there now. My gripe is how they sacrificed entertainment for poor money grubbing practices. There would be events for shows and it was literally just showing you what you could buy. They have multiple restaurants that are wastes of space because no one wants to buy the overpriced food there. The shops prices were absurd and they price gouge the internet. We paid 140$ thinking it was for the family but only 1 person can use it at a time. Connection was not good enough to stream anything even though that’s what they advertise. The excursions are crazy overpriced and doesn’t fund local entrepreneurs that don’t want to pay Princess’s price. I’ve been on other cruises and I’ve never seen this before. 5 times on the trip my room card stopped working and I had to go to the front desk. Sometimes it took them half an hour per customer before I got there. I spent a total of 6 hours waiting in line to get my card fixed, once when I was cold and wet from the pool. They tried to say it’s my phone but a family member literally kept their card in their phone so that’s balogne. We will not be on a Princess cruise again. No complaints on the staff though, everyone was superb, besides the slow front desk but I don’t know if that is really their fault. Read Less
4 Helpful Votes
Sail Date: June 2018
I selected this cruise for the itinerary. I thought Princess also had a good reputation. I was told they had been doing AK cruises longer than the other lines. We could not have been more disappointed in Princess. My family of 4 ... Read More
I selected this cruise for the itinerary. I thought Princess also had a good reputation. I was told they had been doing AK cruises longer than the other lines. We could not have been more disappointed in Princess. My family of 4 spent a lot of money to go on this land/cruise tour. Alaska was awesome and I cannot wait to go back. I will NEVER give Princess another dime of my money. To sum it up, the food was not just bad it was gross, the service was equally as bad and the ship needs to be updated and maintained. The land portion of the cruise took us to Captain Cook. Here we were placed in a room where the elevator runs directly behind the sheet-rock with apparently no sound proofing. This was an old hotel so you can imagine the unbelievable noise that created. This was the worst set up in placement of a room I have ever seen. I called and they had no room. Then I had to get a manager and suddenly they had a different room. We should not have to ask much less demand a manager. After that we went to Mt. McKinley Lodge. The rooms here are old and not cleaned and maintained (long-term neglect). I took pictures to the front desk and the manager asked me to email them to her. I did so, but never received a response or anything. Next we went to Denali. The rooms were slightly better, however, still showed signs of long-term lack of cleaning. Now to the cruise. We took a 7 day cruise going southbound. Alaska's wonder made it so worth it but Princess again here disappoints big time. I had to go to the service desk about 6 times for various things. 5 of the 6 times the staff at the desk were rude, not interested in helping and/or knowledgeable about almost anything. The food was consistently bad bad bad!!!! The worst food I have ever had on a vacation by far. Sure there is a lot of it but my goodness that is because 95% of is not made for human consumption. I went there with very very low food expectations and didn't expect gourmet food by any means. However, Princess managed to do worse than I could possibly imagine. For example, one night I had Salmon (AK so you would think, good) and it was the worst Salmon I have ever had). The fish itself was supper dry and it had been rolled in what tasted like shake and bake (no I am not kidding). There are too many examples but trust me it is bad bad bad. Last on disembarkation, in addition to the staff being super unhelpful and rude it was a disaster. Princess inability to have helpful staff that can know and communicate with its paying passengers during disembarkation is unacceptable. I have much more but I leave it at the above. Go to Alaska for sure, just do NOT give Princess one dime of your money. I know I will never do that again! Read Less
8 Helpful Votes
Sail Date: February 2018
We loved going through the Panama Canal. Unfortunately, our cruise got off to a bad start by not getting a cabin assignment until two days before departure, so we were already stressed about whether we would even have a cabin as we left ... Read More
We loved going through the Panama Canal. Unfortunately, our cruise got off to a bad start by not getting a cabin assignment until two days before departure, so we were already stressed about whether we would even have a cabin as we left home (we booked the cruise three months before and had to accept a GTY booking). Our cabin was in a bad location - not one we would have chosen, with someone else's name on the door, and no recognition of the fact that the cruise was a birthday cruise for us. The ship is old, with a lot a rust showing. Although we saw crew painting over rust spots, there were many more less-accessible spots that highlight the ship's age. Probably because of its age, the ship probably doesn't have the stabilization of newer ships. We definitely had a bumpier ride than we are used to. Our cabin was small, with no sofa, unlike other ships' "small" cabins. Our balcony door was badly corroded with holes in the frame and with weather seal missing. On our first night, cruising into strong headwinds, there was such a loud whistle coming from the door that we couldn't sleep. We reported it the following day and a mechanic stuck some plastic seal around the frame, which looked very temporary (he said he had done the same to 6 other cabins that day!). The shower was the smallest we have had on any of our 15 cruises. In hindsight, I think we should have booked a premium balcony cabin, which is bigger. Although the main dining food was better than most ships, service was the worst we have ever experienced. Our waitress rushed the food service. On the first night we didn't get our wine until after the main course had been delivered (with excuses that the barman was backed up because he was on his own). On the second night I refused to order the food until I had ordered wine, and still received the appetizer before our wine. I complained to the Maitre D and, although we received our wine before our meal for the rest of thre cruise (by mostly ordering wine each evening for the following day, without knowing what would be on the menu), the waitress' attitude was unfriendly. The process of ordering wine a day early led to a mistake where we were charged one day for a bottle that was covered by our wine package, and it took 3 visits to passenger services to get the $42 charge removed. In general, we found the crew less respectful to passengers than other cruiselines. For instance, buffet waiters would stand around chatting at the coffee station obstructing passenger access. Also, several times two crew members would be walking side-by-side and expect us to step aside for them. I believe this lack of customer consideration starts at the top. Our Captain was pretty much MIA for the entire two weeks. We saw him once, but he didn't show up for the Captain's reception, and we never heard any announcements from him - they always came from the First Officer or the Cruise Director. Likewise, our cabin steward was the unfriendliest we have ever had. I think Princess needs to do some passenger sensitivity training on this ship. Ship excursions were in line with other cruise ships. We especially like Nigaragua, but stops in Aruba, Colombia and Cabo San Lucas were far too short (you spend all that money for visits to countries you haven't been to before and you get 5 hours!!) Another example of the ship showing its age was the fact that two of the four ship's tenders (lifeboats) used in Nigaragua broke down towards the end of the day as passengers were returning to the ship. When our tour bus returned from our excursion, we had to sit on the bus for 45 minutes because there were too many passengers already standing on the pier waiting for tenders. Entertainment was on par with other ships. We liked the singers and dancers, but they only performed three times during the 15 day cruise. Read Less
10 Helpful Votes
Sail Date: January 2017
I was with a group of Physician friends and I did not make the choice of Princess.. I am a vegetarian and the ship did not cater to special diet needs.. The fruits served were unripe and lacking in quality.. Bananas,melons and pine apple ... Read More
I was with a group of Physician friends and I did not make the choice of Princess.. I am a vegetarian and the ship did not cater to special diet needs.. The fruits served were unripe and lacking in quality.. Bananas,melons and pine apple were unripe most of the time.. No berries or tropical fruits were served at any restaurants. Specialty restaurants ( only 2 fro a ship carrying 2200 + 900 staff) had nothing for vegetarians.. The chefs were invisible and never around for passengers to interact and give feed back.. I am not a fan of fixed time dining every day with same people and Princess seem to relish the idea.. The dining servers everywhere were courteous and helpful.. The cruise line did not acknowledge that I traveled with them in year 2000 to Alaska.. There were many sea days and the activities were very limited.. For example, there was no organized bridge ( card game) and no bridge teachers on board.. The card room was overflowing and no room to play during the day on sea days.. The evening shows were excellent.. The dancers, singers, and the magician on board were excellent.. The comedian was poor.. The cruise director seem to work hard. I was on six NCL, 1 Oceania and 1 Princess cruise before and I rate Princess the worst of them all.. Overall, I will never travel again on Princess.. Read Less
8 Helpful Votes
Sail Date: December 2016
There were some good and bad aspects to this cruise. Here are the bad points: Terrible food- worst we have experienced on any cruise line. I had read previously about the poor pastries on Princess -none of which are made with butter. ... Read More
There were some good and bad aspects to this cruise. Here are the bad points: Terrible food- worst we have experienced on any cruise line. I had read previously about the poor pastries on Princess -none of which are made with butter. This wasn't a problem since we always overeat the delicious pastries available at Celebrity's Cafe al Bacio. We were OK with skipping pastries- one bite and you had to spit them out- good diet enforcement. Finding some palatable food in general was a big problem though on this cruise line. I don't know where they even got some of this food. I've never tasted such disgusting salmon which was available nightly from the "classic" side of the menu. What is their source? Food Lion? Horrible flavor with the added bonus of being as tough and overcooked as an old shoe. Revolting seafood in tomato sauce at the Italian and Louisiana specialty restaurants- lots of sugar added to the sauce. Stale breadsticks every night. Very poor salads- we never had a nice, interesting, crisp salad in 10 days. Commercial salad dressings. Terrible wines by the glass. All the cocktails were made with chemical laden mixes which rendered them undrinkable. I could go on and on- I think you get the picture. There were some really nice features, however: Excellent crew, helpful, friendly, hardworking. One of the best room stewards we've ever had. Passengers were an interesting mix- many Europeans- the demographics sort of reminded me of Azamara- mostly a more sedate, upper middle class crowd. We didn't attend any shows so I can't evaluate the night time fun but my impression was it wasn't a very lively scene. Mattress was very comfortable. Excellent pillows. The room was sometimes too hot at night and we had to throw off the duvet and sleep covered with just a single sheet. We requested an adjustment but if someone from maintenance did come, it was while we were out of the room and the net effect was the same temp as before. In general, the public areas were attractive and well maintained. The carpet in our room was very stained and needed to be replaced but the room in general smelled fresher and nicer than staterooms on Celebrity which often have sewage smells coming from the toilets. The Sanctuary was great on sea days- highly recommend. Wonderfully comfortable chaise lounges and attentive service. I think I'm off cruising for the next few years- it no longer holds the appeal it used to. We were very fortunate to get a "move over offer"- I would've been furious if we had paid full price for such lousy food. Is Princess slipping because it was bought by Carnival? I don't know- it was our first time sailing with them. But I will never sail Princess again and probably won't ever try Holland America either since it's now also owned by Carnival. Read Less
10 Helpful Votes
Sail Date: January 2016
After being informed that this ship was dry docked for 14 days prior to our departure, I am a bit confused as to what they were doing!? Aside from being stuck floating in Cuban waters for two days because of engine failure, missing 2 of ... Read More
After being informed that this ship was dry docked for 14 days prior to our departure, I am a bit confused as to what they were doing!? Aside from being stuck floating in Cuban waters for two days because of engine failure, missing 2 of our ports and receiving little information for what was happening, the entire experience was a disaster. Had it not been for the amazing people we met on the ship and a constant flow of drinks because there was nothing else to do, this would have been a horrible trip. For the first 2 days the only pool that was open was the largest middle pool, with no working jacuzzis and hours of silence between a band and DJ that was a staff member working from a computer. As for embarkment, while watching the other ships leave port with music and dancing the Coral Princess simply sat there with low energy staff standing around to hours of silence. The promoted Big screen TV for "Movie under Stars" did start working correctly until the middle to end of the trip. Trash blowing all over the place, ceilings tour apartment and minimal entertainment throughout the day. I can get past the entertainment set up however, non working toilets, lack of sleep from no A/C and missing our excursions was a major disappointment. The biggest insult of all was the lack of understanding that many of us used our vacation time, may have been on special occasion trips and used funds that may not be available again for a while and expect that we would use a small discount to spend more money on another cruise with them. Extremely disappointment and concerned that this is how Princess as a corporation responds to inconsistencies with their product. Read Less
5 Helpful Votes
Sail Date: October 2015
Let's start with the good: relaxed liquor policy and good value for the liquor package as unlike Celebrity, they don't increase the price of their good drinks to encourage you to upgrade your package. Rooms are clean and room ... Read More
Let's start with the good: relaxed liquor policy and good value for the liquor package as unlike Celebrity, they don't increase the price of their good drinks to encourage you to upgrade your package. Rooms are clean and room and dining room staff are pleasant. Now the bad: The ship is a rust bucket, due for dry dock in January, 2016. When it rained the hallway roofs leaked. The balcony door in our room leaked. Our friends were twice woken up at 6 am by staff outside their door vacuuming up the water leaking into the corridor and talking in loud voices. At one point 1/2 of the passageway on the 9th floor had ceiling tiles out to repair the roof/find the leaks. The customer service staff rarely answered the phone and if they did, did not get back to you as promised or at all. One day our phone rang with an automated call to tell us the alarm had sounded and proceed at once to the muster station. We hung up to leave and it rang again with the same doomsday announcement. We went to the muster station, no one was there especially to say what was going on. We later found out from a cabin attendant that it was a false alarm caused by the water leaking into the ceiling and shorting out the fire alarm. Again, no one in the ship informed the passengers about this over the intercom of otherwise. This was symptomatic of the senior level staff's attitude towards their passengers. This inattentive attitude goes right to the top. The Cruise Director was rarely seen around the ship except at her Zumba class (she is an ex-dancer) and at the nightly show. The shows were generally average entertainment in some cases with low grade talent but some of the entertainers were good and popular. She kept on switching the times of the nightly shows making it difficult to make to shows and our fixed dinner times. In one case she switched a popular show out of the theatre to the lounge where there was inadequate seating to accommodate the attendees. Whoever wrote the daily navigational guide always made sure he had at least 2 awkward English language errors (it became a daily joke to see what he would say next) and the daily Captain's announcement was pretty well unintelligible due to his poor English language skills. Notwithstanding this, we paid top non-discounted dollar for this cruise which turned out to be the worst we have ever been on. Princess has been resting on their laurels since the Love Boat series and needs a serious shakeup at the senior management level, especially on this ship. Read Less
Coral Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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