1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Constellation Review
  5. Celebrity Constellation Cruise Reviews

1,846 Celebrity Constellation Cruise Reviews

My husband and I were recently aboard the Celebrity Constellation for a wonderful trip with great friends. We wanted to share our thoughts as these reviews have always been a valuable source of information in planning our cruise ... Read More
My husband and I were recently aboard the Celebrity Constellation for a wonderful trip with great friends. We wanted to share our thoughts as these reviews have always been a valuable source of information in planning our cruise vacations. A little about ourselves: We are in our early 40’s and we cruise every January with our friends that live in our hometown, Birmingham, AL. We have always chosen to cruise with Royal Caribbean with our children and Celebrity when we vacation on our own. We flew into Fort Lauderdale the day before our cruise and arranged for transportation with Holland Limousine Services. Gary, our driver, called as soon as we landed to let us know that he had arrived. He met us curbside and we were on our way. This year we opted to stay at the Sonesta Fort Lauderdale across from the beach. I can’t say that I loved this hotel. Having stayed at the W, Hilton and even the small boutique hotel, Tranquilo when in Fort Lauderdale, I found myself underwhelmed. The hotel itself was clean and the room was adequate, if small. I just found that it lacked much character and the location was not very convenient. The area surrounding the hotel also felt a bit seedy. That afternoon, we walked down to our favorite restaurant pre-cruise, The Casablanca Cafe. As we were walking (it was a lot further than we anticipated) a little golf cart service honked their horn at us. The sweet driver asked where we were going and after a quick negotiation, he delivered us to our desired location. I think it was $4 a person. This is a great service and we arranged for service to Las Olas after an early dinner. We ended up at Public House and enjoyed a few after dinner drinks. A quick call later and our golf cart was whisking us back to our hotel. We awoke the next morning and walked down to a little restaurant that served breakfast. We had arranged for Gary to pick us up again and true to his word, he called at 10:00 to let us know that he would be at the hotel at 10:30 to pick us up and deliver us to the cruise port. We arrived at the cruise port around 11:00. This was honestly the easiest, fastest embarkation in our cruise history. As Aqua Class guests, we were allowed entry in a priority line. The process was extremely fast and we were on the Connie by 11:15. As the guys broke in their Premium Alcohol Package, my friend and I went to the Shore excursion desk to secure a cabana in Labadee later in the week. Around noon we met at Bistro on 5 for a leisurely lunch. The Ship: Having cruised on The Reflection and The Silhouette, I was a nervous about being on a smaller, older ship. As stated previously, we were in an Aqua Class Stateroom, 9112. The room was nice enough with lots of storage. Some of the furnishings were showing some wear and tear. The bed skirting, for example, was ripped and the room lacked any sort of art work to enhance the environment. The shower, however, was quite large with a glass shower door. The only issue was the amount of water that sprayed out on the floor as you were showering. We are southerners and we are very accustomed to the heat and humidity of a summer in the Deep South. When we are on vacation, however, we like to be able to retreat to a nice cool stateroom. This particular stateroom was extremely warm. In fact, the entire ship felt warm to us. We had maintenance check our air conditioning and after some minor tweaks the room did cool slightly. Our room was never really at the temperature that we like especially when we are on holiday. Our friends that were on the same floor had the same experience. Our stateroom attendant was fine. He did a great job in the room which was greatly appreciated. He just wasn’t as personable as attendants on previous Celebrity cruises. We enjoyed having bottled waters in our room but the afternoon canapes were a joke. After a plate of a few olives, a couple of bites of melon, a dallop of cream cheese, and 3 pita chips, I requested a cheese and cracker plate be delivered instead. Our balcony was underneath the overhang. Some of our view was slightly obstructed due to the beams holding up this structure. The shade provided by the overhang in the afternoon was nice though. The ship was lovely. All of the public rooms were beautifully decorated. If I am being honest though, I missed some of the venues of a larger ship. We always enjoyed the Sunset Bar and The Lawn Club on other Celebrity Cruises and we found ourselves missing these. Our husbands missed being able to smoke an after dinner cigar at the Sunset Bar. On the Connie, they were limited to places around the pool deck and on deck 4. We only attended two performances in the Theater. Both of these were comedians and we enjoyed each of these. The activities are somewhat limited on this ship. We enjoyed watching the officer volleyball game but some of the dance performances around the pool were very amateur. Captain Tasos is probably the funniest, most visible Captain that we have encountered on our cruise adventures. Overall, we made our own fun on the Connie and met many nice people. Bar service around the ship seemed to be a little sparse. On sea days, the pool area was very crowded. We had beautiful weather and I wasn’t surprised by this. Chairs were plentiful though and the pool butlers did a decent job keeping the chair hogging to a minimum. Again, bar service around the pool was a bit slow but who cares when you are enjoying a beautiful day at sea. Our favorite bar on this ship was the Martini Bar. The drinks were strong. The bartenders exceptional. Putu was outstanding and always had a smile on his face and a show for his many admirers. The Food: Our wonderful travel agent treated us with a dinner in Tuscan Grille. This restaurant is always our favorite on Celebrity Cruises. On this ship, however, it just wasn’t as good as we remembered on other ships. The service was a bit over-bearing and the food seemed slightly under seasoned. Our experiences in Blu really surprised us though. We found the menus, especially early in the week, to be quite inventive. The service was for the most part, superb. The Sommelier in Blu was very busy but took time each night to suggest wines that we might enjoy based on our dinner choices. The food was surprisingly good each evening. If we didn’t see anything that appealed to us, alternative traditional choices were available. The soups were especially delectable. We did have to wait some nights to be seated. If this was the case, we were given a pager and we just went to Cellar Masters for wine. Usually our wait was only 15 minutes or so. Breakfast each morning in Blu was a treat. We would not hesitate to book an Aqua class room again based on our experiences on this ship. We only went to the buffet at lunch and usually just for a quick slice of pizza. The layout of the buffet on this ship seemed spread out. We dined at the buffet on the last morning and we all agreed that we were glad that we were able to avoid it during our week. Blu just spoiled us. After our enjoyment in Blu, we are looking forward to trying the new Suite Class restaurant next year. My husband enjoyed coffee at Café al Bacio each day and we both enjoyed a gelato at the Gelateria on a particularly warm day. Ports: St Barthelemy- This was a new port for us and we were all eagerly looking forward to our day in St Barths. This is a tender port and the process was very slow. However, it was not Celebrity’s fault. St Barths does not offer a tender service as some ports do. The Connie had to use her life boats. Also, because of the large number or luxury yachts and sailboats in the small port the life boats had to go extremely slow so they didn’t disturb or damage these vessels. We did not have an organized tour planned for the day. We walked around the quaint town of Gustavia chuckling at the shops that closed because of the lowly cruise passengers. We ended up eating at a wonderful little creperie. Be warned though, this is a very expensive island. Lunch and souvenirs were very costly. Unfortunately, it started pouring after our lunch and this prevented further exploration. We boarded a tender and made our way back to the confines of the ship. I would love the opportunity to visit again. St Croix-After arriving, we exited the ship and made our way to the area reserved for transport to Rainbow Beach. The cost was $6 per person round trip. Once at Rainbow Beach, we met with the guys at West End Water Sports. These guys were great. The Jet skis that we rented were very fast and we enjoyed an hour on the beautiful water. After an hour of exhilarating jet skiing, we lunched at the adjacent restaurant on the beach, Rhythms. Lunch was tasty and plentiful. We rented chairs and enjoyed a beautiful afternoon of Caribbean sun and cocktails. What a neat little beach. The van was supposed to venture back to Rainbow Beach every 20 minutes, however, like most islands, it took a little longer. Ahhhh island time…No worries though, we arrived back to the port with plenty of time to look around the shops. San Juan-We had all been to San Juan before. Our ship arrived in port very early, 7:00 am. My husband and I headed early as well. We walked along the outer wall and explored some of the charming residential areas of Old San Juan. We met our friends for lunch at The Parrot Club and we were back on the ship by 1:00. We spent the remainder of the day at the pool on the ship. Labadee-On previous trips, we had spent the day on the beach and booked the Adult Getaway Excursion. This time, we rented a wonderful cabana over the water. What a treat. Case, our cabana attendant, was wonderful. We had reservations for the Dragon’s Tail Coaster and the zip line and he arranged transport in a golf cart for our adventures. We were also escorted to the upgraded buffet area and we enjoyed this over previous experiences on the island. Throughout the day, he provided bar service, towels and anything else that we needed. At the end of the day, he escorted us back to the ship via golf cart. We felt like royalty the entire day. We will definitely book a cabana again if we ever find ourselves on this beautiful piece of paradise. Disembarkation: We ate an early breakfast in the Oceanview Café on the last morning. After breakfast, we made our way to our designated area. I wish I could say that we had an easy time, however, one of our bags was unloaded in the wrong area along with about 100 other bags. This caused great delays because of customs regulations. Everyone whose bag was “misplaced” had to wait until a manager made the decision to let us have our belongings. Even though that was very annoying, Gary from Holland Limousine Services was waiting patiently to deliver us to the airport. Overall, we found this to be a delightful cruise. We don’t sweat the little things (even when our air conditioning isn’t functioning correctly). It was a wonderful week with good friends in the beautiful Caribbean. Would we book the Constellation again? I think that if an interesting itinerary presents itself in the future, we definitely would.   Read Less
Sail Date January 2015
Fist, I have been on many cruises and this was the first (and last) on Celebrity. Food on buffet was average at best. Cabin service was horrible. Bar service was terrible since many people had beverage service included so I guess they cut ... Read More
Fist, I have been on many cruises and this was the first (and last) on Celebrity. Food on buffet was average at best. Cabin service was horrible. Bar service was terrible since many people had beverage service included so I guess they cut staff since not a money maker after guests have already paid for bar service (first time on any cruise we were not hounded by bar service prior to boat departing dock in fll and in other ports). Luckily I was on the cruise with a party of 23 so we had a great time together. Casino way too small to walk between tables. Very annoying that the casino asks for room card every time you sit at a table ( some guests do not want to be rated and do not want their cash or play to be tracked. Seemed like it was mandatory to play). The inside cabin was standard for most ships, a little tight but only used to sleep anyway. This cabin is noisy due to cabin steward working between cabin and elevator area so be aware! NCL remains my cruise ship of choice. Read Less
Sail Date January 2015
The restaurant seating "TEAM" needs to take their work a little more serious. You don't seat two English speaking people at a table with six Chinese speaking people. And if the "TEAM" was too busy overlooking names ... Read More
The restaurant seating "TEAM" needs to take their work a little more serious. You don't seat two English speaking people at a table with six Chinese speaking people. And if the "TEAM" was too busy overlooking names (Italian vs. Chinese), then the waiter should have picked up on the situation and rectified the arrangement. We ate in the buffet for the remainder of the cruise. Food was sub-par, especially the beef, and not only in the buffet, but the main dining room also (I ordered the prime rib on the first night of the cruise). Buffet was about as organized as a soup sandwich. Had to hunt for everything I wanted on my plate. Meat in this line, potatoes in that line, veggies somewhere else. The so-called "Cruise Director" is pretty much skating. Not much planning, considering this was a Xmas cruise. A first year Arts & Entertainment student could have planned the five day cruise much better. This was by far the worse cruise I have ever taken, and to think that it was a Xmas cruise was even worse than worse. You people are billed as a five star cruise line...welllllll...that's just a bunch of bull. I've taken many a cruise with a lesser star rating that far exceeded my expectations and would make your outfit pale in comparison. I paid for a premium brand and got stiffed. That won't happen again. On a brighter note, the ship was very clean and bright. Casino....Wife and I playing identical slot machines...cruise cards inserted in each...mine wasn't giving nearly as much points as my wife's, even though we started off with the same amount of money and had equally won/lost the same amount of money when I called a floor mgr??? to inform him something was wrong with the machine/s. He looked, agreed, walked away and was never seen again... We will never sail with Celebrity again. They could care less about the customer. It's all about profit. Read Less
Sail Date December 2014
This was a short 4-day cruise to get ready for a business group we are sailing with in several months. According to Celebrity, this was technically a “holiday” sailing so there were lots of families and first timer cruisers and much ... Read More
This was a short 4-day cruise to get ready for a business group we are sailing with in several months. According to Celebrity, this was technically a “holiday” sailing so there were lots of families and first timer cruisers and much fewer Celebrity regulars than a typical 7-day+ sailing. EMBARKATION We arrived at the terminal just after 11:00 AM. Constellation was docked at Pier 4 and we were greeted by a brand new paved parking lot just outside the terminal. It was the closest we’ve ever parked to front door of the pier. Dropped our luggage quickly then moved through security and then into the check-in line. We had our sea passes and were boarding the ship before 11:30 AM. It was one of the quickest check-in’s we’ve ever had. After boarding, it was approximately 1:30 when they announced that the cabins were ready. Luggage arrived prior to muster drill. One of the quickest luggage delivery as well. CABIN Cabin 8010 is forward on the starboard side of the ship. It was your basic standard M-class balcony cabin. Upon arrival, our air conditioning did not work and after muster drill, maintenance arrived to correct the problem. It took a few moments to fix. The cabin furnishings were all in very good shape. There was a small love seat next to the sliding balcony door. I requested a feather pillow and our extremely pleasant cabin attendant, Selvin, brought it within minutes. CREW We have sailed on a lot of Celebrity ships. Holidays are always a tough time for crew members because the greater majority of them are away from their families and passengers can be, well, not on their best behavior. But I have to say that this was by far the friendliest, happiest, eager to please overall crew we’ve had in a long, long time. It starts at the top with Captain Tasos Kafetzis. Celebrity’s youngest captain ever was personable, funny, seemed to have fun with passengers and crew, often seen at many of the shipboard activities and shows. There have been cuts in crew and activities. The activities staff is down to three people on Constellation. With a four day cruise, it wasn’t too noticeable. One sea and two ports doesn’t give you a lot of time on the ship so the missing activities and staff didn’t seem to matter much but we’ll see how that is on an upcoming seven-night cruise. The activities that were held, were well attended and enjoyable. FOOD Always subjective, food is one of those subjects that can be debated over and over again. Here’s our experience on this cruise. Dining room for dinner ~ overall the food was good. It’s clear that cuts have been made to the dinner menus. Not only in what is offered but he portion sizes. The first evening, our tablemate ordered salmon for her entrée and it was the smallest piece of salmon I’ve ever seen served on a ship. I actually don’t have a problem with smaller portions. You can always order additional food if you’re still hungry. What I had a problem with was that every night we were in the dining room (three of the four) salmon was the fish entrée on both the “available every night” and the “nightly entrees” that change each evening. It would have been nice to have a different fish on the nightly entrée side of the menu at least once. The menu on formal night was disappointing. Shrimp Scampi, Lamb Chops, Duck, Beef Medallions with Mushrooms and a vegetarian choice. Nothing close to Beef Wellington or Lobster. I had the duck and it was prepared fine; I just didn’t care for it. My husband had the lamb chops and there were three large chops but they were fatty and tough. The French onion soup, however, was very good. Don’t get me wrong. There was plenty to eat on the ship. It was just noticeable that there have been changes. Our meals on other nights were good. The spaghetti with Bolognese sauce and the ravioli with wild mushrooms and spinach were good. The prime rib that a dinner mate looked good, too. The BBQ Chicken on the final night was very good. You also can’t go wrong with the French Onion soup and the shrimp cocktail on the always available menu. Our servers in the dining room (Geranimo and Kenneth) were friendly, efficient and eager to please. They made the evening dinner very enjoyable. The Oceanview Café is a zoo. The layout of the S-class buffet areas has spoiled me. We ate in here a few times. We had sandwiches for both lunches. There is a Panini station at the very back of the ship that had beautiful croissants and breads. Got the bread there and then went to the “carving” station (just in front of the pizza station) where they had wonderful roasted meats (beef, chicken, pork and ham) that they carved for you. This was a very nice addition to the buffet area. Sandwiches with the carved meats were great. Breakfast here was fine. The fresh waffles are located back where the Panini station is during the day. The eggs benedict station line was unbelievably long primarily because there was only one person working (you’ll see a theme here shortly). You can’t have one crew member working a very labor intensive operation like making eggs benedict. It was impossible for him to keep up. There were other areas of the buffet that fell victim to the same “lack of sufficient crew members working.” Both the pizza and pasta stations (on separate sides of the Oceanview café) were sorely understaffed. 95 % of the time I walked by there was only one person working the pizza station and there was NO pizza available. It got to the point that the lines were so long he just started putting out undercooked pizza. The crust wasn’t cooked and the cheese barely melted. This was a cruise with lots of kids. Again, you can’t have one person handling this area at busy times (lunch, late afternoon especially when folks are coming back from port). Needless to say, we never tasted the pizza. Wasn’t worth it. The pasta station was as bad. One person working at lunch in an even more intensive labor area. I was in line for more than 15 minutes and the person at the front of the line (about ten people ahead of me) hadn’t been served yet. I left and went back to the carving station. Finally, the hamburger and hot dog grill is another spot that really hasn’t ever worked well on Celebrity ships. Long lines, burnt burgers, a system that for some reason is slow, a chef overseeing the area that had a deer in the headlights look….fries and hot dog was fine but unless you like really burnt burgers, this isn’t a great option. The Food & Beverage director on board now is from France. I’ll be anxious to see if any of these areas improve when we sail Constellation again in a few months. Tuscan Grille – The best meal of the week was here. That’s not surprising. It’s always good. We both had steaks which were excellent. We each asked for an appetizer portion of pasta (I got the lobster pappardelle and my husband got the lasagna). We both enjoyed a little of each. The pappardelle was delicious. He liked the lasagna better but it was made with béchamel sauce which I don’t care for in lasagna. The service was fantastic as usual. We really enjoy at least one evening in a specialty restaurant. I am beginning to think that the pricing is getting a little too high to consider more than one per cruise. It’s now $45 for Tuscan and $50 for Oceanliners. Café al Bacio ~ while technically not a “food” location, they do serve yummy pastries, the best coffee on the ship and consistently the friendliest & kindest crew members (although this cruise had a lot of great crew members). This is our go to place to relax, enjoy a coffee and pastry. Always good. ENTERTAINMENT For a four night cruise, this was among the best entertainment overall that we’ve seen on a Celebrity ship. All of the individual entertainers (party bands, guitar player, string quartet) were excellent. Sometime you’ll get some that are outstanding and some that are OK but on this cruise, they were all great. The cast of Celebrity singers and dancers (and the orchestra – which is sadly only six musicians now) were likely the best group we’ve seen on a Celebrity ship. The cast was larger than normal (15 total, I think) and besides performing in two excellent shows (iHollywood and The Land of Make Believe) in the theater, they did two “interactive shows” in the Reflections lounge. One was circus themed (a little strange) and the other was Motown. Both succeeded in getting passengers on the dance floor and having a great time. It was a lot of fun to have the dancers stick around and dance with passengers. There were also two aerialists that performed in the production shows. They brought lots of gasps from the crowd throughout their performances. Their strength and abilities were amazing. Finally, the guest entertainers were also outstanding. Gareth Oliver, a ventriloquist who was a semi-finalist on Britain’s Got Talent a few years ago was laugh out loud funny and his dummies (especially Charlie) were endearing. His wife, Alice, added a different and great dimension to his show, too. Don’t miss it if he’s on your sailing. He’s performing on a variety of Celebrity ships in 2015. The other entertainer was called White Magic, a duo performing magic stunts and contortions. Michael White and his fiancé Hulan performed a wide variety of magic illusions (still trying to figure them out) and she performed amazing contortions both as a part of the illusions and individually by herself. Together, the combination of all the entertainment options were pretty darn good for this short cruise. I still really miss the a cappella groups, but I was very happy to see that the quality of the entertainment is actually improved in my opinion. Kudos to all the performers. Great stuff! SHIP CONDITION Constellation is in excellent condition. Both the public spaces and our cabin were in great shape. For the wear and tear (abuse) the ships takes day in and day out, she is well maintained and looking good. The only place I noticed that needed some work were the cabin balconies. The lower railings on most were showing rust and needed to be sanded and repainted. The large balconies on both sides of the rear of the ship were in poor condition. You can see these from the back deck of the Oceanview Bar at the rear of the buffet area. The metal balconies were dirty with lots of paint falling off of them. We’re in an aft facing balcony in March so I’m hoping these balconies have some maintenance done on them by that time. But overall, the crew is keeping Constellation in very good condition. PORTS OF CALL There were only two ports of call – Key West and Nassau. We’ve been to both before. We checked out the golf course in Key West for a future event. It was very nice and about a 15 minute taxi ride from the ship. When we go back to town, we took a nice long walk around the Harbor Walk. Lots of restaurants and bars here and plenty of beautiful boats, many offering afternoon excursions. We had lunch and watched the NFL at the Conch Republic Seafood Restaurant. Perfect place to have a bite to eat and watch football. All restaurants post their menus so you have lots of options. In Nassau we took the Bites of Nassau Tru Bahamian Food Tour -- http://trubahamianfoodtours.com/ It was excellent. We had a short ten minute walk to meet the tour guide, Lexi. She is a native Bahamian and her love of her country, culture and food showed throughout the day. We visited six places and had a lot of food and drinks (one beer and two soft drinks) over the course of three hours. One thing I really liked about the tour is that we got to visit Graycliff, an old Bahamian Inn. All of the food and drinks were great and having Lexi as our tour guide definitely made it a memorable tour. Discount coupons were provided on the back of our program for all the places we visited. The dark salted caramel hand-made truffles at the Graycliff candy factory were to die for. If you just want to have a true Bahamian lunch, head to Bahamian Cookin (we had enough food here for a full meal). http://bahamiancookin.com/ It’s no more than a ten minute walk from the ship. We’d been to Nassau many times before. This was the best thing we’ve done here. It’s always great to meet someone local and see the city through their eyes. I’d highly recommend this tour. PASSENGERS Hmmmm….I realize this is a dangerous area and I certainly don’t mean to be disrespectful to anyone. However, I saw several things on this cruise that were so over the top, rude and disrespectful that they need to be mentioned. As I mentioned earlier, being a holiday cruise, you know there are going to be lots of first timers, kids, etc. But that can’t excuse some of the behavior from passengers. Here’s just a few things we saw: 1) In the theater during a solo performance by one of the female entertainers, a man walked up to the front of the stage right in front of the performer who was center stage at the front of the stage. My first thought was “is he going to try and get on stage?” Nope, he proceeded to “climb” on the first row of seats and jump over the row to sit down in the second row!!! Everyone in the theater was aghast. Who does something like this??? 2) Formal night in the dining room, a woman (I’d say she was mid- to late-20s) took her shoes off and sat cross-legged on her chair in the main dining room in her cocktail dress. I might understand a five year old doing this, but someone in their 20s? 3) A group of four kids (ages from 2 – 10) were in Rendezvous Lounge each evening before dinner when the band was playing. Sometimes they were trying to dance, sometimes they were doing gymnastics, sometimes they were just running around on the dance floor. It made it very difficult for anyone else to actually dance. Seemed like their grandparents were there with them. They seldom said a word to any of the kids. I’m actually all for kids having a good time. We had some great cruises with our daughter when she was young. But we’d never allow her to do anything that would impact other passenger’ enjoyment of the cruise. Seems like few parents pay any attention to what their kids were doing or who they might be bothering. That said, there was a family of five next to us at dinner each evening. Extremely polite and well-behaved kids. Kudos to their parents and the children! 4) One of the housekeeping staff in a women’s restroom tried to explain to a passenger that the large silver containers that said hand towels only meant the cloth towels and not paper towels when the passenger threw a paper towel into the wrong bin. The passenger got very nasty with the crew member, accusing her of yelling. The crew member said she was just trying to point out that the receptacle was only for cloth towels. After the passenger left, the crew member was very upset and concerned she was going to get in trouble. It makes me very angry when passengers treat crew members unkindly for no reason at all. It’s a disturbing trend. 5) There were two bikini tops on one of the hand railing in the hallway across from our cabin one morning. Don’t know why someone who have left two bikini tops on the hand rail in the hallway…can’t say as I’ve seen that before, though. 6) Several people in the theater had their feet on top of the back of the row in front of them. Would you put your feet (with your shoes on) on your furniture at home? The disrespect for other passengers and for crew and ship itself surprised me. I’m not sure how we got to this point, but I’m not liking it. MISCELLANEOUS Level of music ~ on several past Celebrity cruises, the sound level throughout the ship had gotten obnoxiously loud. With the exception of the Martini bar, the sound levels on this cruise for the most part was right about where it should have been. Running out of alcohol ~ another issue discussed recently were ships running out of alcohol in the packages. That didn’t happen on this cruise. The only thing we tried to order that wasn’t available was the red wine in Tuscan Grille that was in the package. They replaced it with another. Getting bar service ~ we had no trouble anywhere on the ship getting bar service. We had the Classic Drink package (which we purchased when we boarded) and received outstanding service throughout the ship. Specials for booking a future cruise ~ We received a $300 onboard credit (which we used to help purchase the drink package) that could be used on this sailing when you booked a future cruise!!! You could also use it as an onboard credit for your future cruise but our future cruise including the All Inclusive promotion currently available so another $300 would likely not totally be used. The future cruise deposit was non-refundable since we used the onboard credit for this cruise. Room service ~ we ordered room service pizza one afternoon while we watched a football game in our cabin. It was actually pretty good. It was a square, one person pizza. Much better than what was being served in the Oceanview Café. Crew ~ Can’t say again how wonderful the crew was on Constellation. We look forward to sailing with many of them again in a few months. DISEMBARKATION We chose to try self-disembarkation. We had one small suitcase each so it seemed the perfect time to try it out. We were down on deck 3 just before 7:00 AM (we were told to be there between 7 – 7:45 AM). The line of those self-disembarking had already begun to build. We waited about ten minutes (the line was now VERY long) and the line began moving. Once we started moving, it went very quickly. The wait for a customs officer was about two minutes. We were in our car and leaving the parking lot at 7:25 AM. I highly recommend this if you have little luggage and want a quick and easy disembarkation. __________________ Read Less
Sail Date December 2014
This was our second cruise. Our first was a great experience with Royal Caribbean. Based on reviews, we decided to go with Celebrity this time. The experience was a great deal of fun with plenty of opportunities for relaxation; but was it ... Read More
This was our second cruise. Our first was a great experience with Royal Caribbean. Based on reviews, we decided to go with Celebrity this time. The experience was a great deal of fun with plenty of opportunities for relaxation; but was it worth the cost, and did it live up to its 5 star rating? Embarkation was smooth and painless. The Constellation had docked at terminal 4. This is a brand new building with a well organised and friendly staff. We were through the terminal and on the ship in about 15 minutes. Once on the ship, we received a complementary champagne, were just about to start exploring, and the sales pitch began. We were immediately approached by a hostess from the specialty restaurant "Ocean Liners". The hostess thrust a menu into our hands and began giving us details about the menu, service and value we would receive at this restaurant. We responded that we had already booked and paid for the other specialty restaurant "The Tuscan Grill". This did not halt the sales pitch. Feeling a little pressured, we relented and booked in for that evening. We then decided to head to our stateroom, on our way out of the lobby, we were approached by a host from the "Tuscan Grill" specialty restaurant with a similar sales pitch. He only relented when we explained that we were already booked into the Tuscan Grill and provided details of which night we were booked in. From there, we went to our stateroom. We had booked 2 inside staterooms on deck 3, one for my husband and I, and one next door for our teenage son. We were pleasantly surprised at the size of the staterooms, much bigger than on Royal Caribbean, and very well laid out. The bathroom was large enough to move around in, and the shower was huge (huge in ship terms, which is small, but much larger than the one we had on Monarch of the Seas). There was plenty of storage. So much in fact that we didn't use it all. The rooms were clean and comfortable, and the housekeeping staff met us at the door to introduce themselves. Throughout the cruise they were very friendly and always available. The Constellation has several specialty restaurants, a main dining room, and a buffet. Ocean Liners is their signature specialty restaurant, and that is where we dined on the first evening. The service was flawless. We ordered ala carte and were not disappointed both with taste and presentation. My son had the rack of lamb, I had the chateaubriand, and my husband ordered the lobster, which was prepared table side by our hostess. My husband a I enjoyed a couple of glasses of wine from the wine package we had previously ordered (the 5 bottle classic wine package). Upon leaving the restaurant, we were approached with the bill, which showed that they had originally charged us for the wine by the glass, then realized they had confused the classic wine package with the classic beverage package, reversed the charges, and told us that the remainder of our wine would be sent to the next restaurant, The Tuscan Grill. The following evening, we went to the Tuscan Grill. Once again, the service was impeccable, and the food amazing. My husband had the rib eye steak and says it was the best steak he has ever had. I had the fillet mignon, and our son had the lobster penne. The desserts were "to die for". Again, my husband and I enjoyed wine with our dinner. We had informed the waiter that we had the classic wine package and that our wine was supposed to be sent over. At the end of the meal when the bill came, we were charged for the wine. They had once again confused the beverage package. The maitre'd apologized for the confusion, admitted it was their mistake, but refused to reverse the charges. We paid, then went to Cellar Masters where after about five minutes, it was sorted out by a very helpful staff member. The remainder of the cruise, we went to the main dining room. The food was amazing, however the service was far less impressive than in the previous two restaurants. Each time we ordered something "extra" (pop, espresso), they immediately asked for the sea pass and presented a receipt to be signed, instead of waiting until the end of the meal. We selected the anytime dining which worked out well. We were able to sit at our own table and book any time we wished. For breakfast and lunch, we went to the buffet. The buffet was average, as to be expected when serving over a thousand. Activities were scheduled throughout the day, appealing to a wide variety of people. There was ballroom dancing, live entertainment in the theatre, and bands both on the pool deck and in the lounges. We especially enjoyed the trivia game shows, and the comedian showing in the theatre. There was also plenty of opportunity to sit back and relax in the many quiet areas on the decks. Our 16 year old son enjoyed the teen club activities. Our ship docked in Cozumel on Dec 24. There were several tours available to choose from. We wanted to see the Myan ruins. There was an 8 hr tour, and a 4 hr tour. We chose the 4 hr tour rather than spend hours on a bus. We really enjoyed this trip. We went to the ruins in San Gervasio, then a bus ride to The Mayan Cacao Company. The trip was very interesting, great people, very informative guide. There was plenty of opportunity for photography. On Dec 26, we docked in Key West. We decided not to book an excursion, instead opting to walk around on our own. We purchased tickets for the Hemingway House and the Mel Fisher Maritime Museum from a local vendor. The Hemingway House was amazing, and again, plenty of opportunity to wander around and take photographs. We very much enjoyed this. Next, we went to the Mel Fisher museum. Again, very interesting with amazing artifacts. Great value for money on these excursions. On Dec 27, the last day of the cruise, the ship docked at its final destination, Fort Lauderdale, at around 7 am. Since our flight was not scheduled until 7 pm, we chose to do the shopping excursion to Sawgrass Mills Mall. We were to meet our tour guide in the theatre on deck 5 at 8:45am. Our guide was then meant to escort us through the disembarkation process. However, at 8:05, an announcement was made for those of us going on this excursion to go to deck 3 and disembark. I immediately went to deck 3 and explained the confusion of the contradicting instructions to a staff member. This staff member seemed confused, spoke to someone on the radio, then said we needed to come to deck 3 right away and disembark. Therefore, we followed her instructions and disembarked. After clearing customs, we went to the front of the terminal. There was some initial confusion as we did not see a tour guide or bus. After asking several terminal staff, we were approached by a tour guide who said that we were late. We explained that were told to disembark. He said we did not follow instructions properly, then he left. About 5 minutes later, we were met by a second tour guide who was extremely helpful and informative. He said the bus would arrive shortly and stayed with us and the other guests who had begun to arrive, assisting us with our luggage, very nice. We were driven to the mall, and dropped off with a time to meet for transport to the airport. Unfortunately some people chose to be 45 minutes late for the meeting time, making everyone else late for their arrival at the airport. We were in no danger of missing our flight, but other travelers were, due to the inconsideration of people who chose not to meet the timings. The positive point about this excursion is that we didn't need to worry about our luggage, which was kept on the bus during the shopping trip, and we didn't need to try to find a taxi. The Celebrity Constellation is one of Celebrities older ships. It received a remodel to upgrade some of its amenities but is still showing some signs of age. The staff was courteous and friendly and for the most part very helpful. Celebrity sell themselves as an upscale cruise line. However, despite paying more for this cruise, we feel the service was not as good as our Royal Caribbean experience. We had a great time, and will probably sail with Celebrity again, but would like to try a different ship.   Read Less
Sail Date December 2014
We have sailed with Celebrity Cruises 5 times now all on different ships. The first 4 were amazing but this most recent one was awful. We chose a Christmas Cruise as it was something we hadn't managed to do before however never again ... Read More
We have sailed with Celebrity Cruises 5 times now all on different ships. The first 4 were amazing but this most recent one was awful. We chose a Christmas Cruise as it was something we hadn't managed to do before however never again and never again on the Constellation. To start with it's an old ship with a recently refitted (aqua class). We always travel aqua class as we primarily enjoy dining in Blu. The Blu restaurant on the Constellation is an after thought and was therefore squashed in to a very small space on the ship, too small to accomadate all aqua class passengers. On several occasions we had to queue and wait for a table. The restaurant itself has it's tables so close together you may as well be dining on one long table and not individual tables. It was very claustrophobic, and we felt rushed. Especially on Christmas Eve when it was clear the staff wanted us all gone so they could enjoy their own party in that restaurant!! The atmosphere was dull and matter of fact, not a party hat or party popper in sight!! Guest relations on this cruise were abysmal. They were disinterested in helping and again we were felt to be an inconvenience to them. On Christmas Day, we purchased an internet package at a pricey cost of $81 for the sole purpose of either face timing or skypeing home, when we couldn't connect, my husband rang guest relations and they said it was working fine but a bit slow so 'be patient'!! When we still couldn't connect after 45 mins we went to the ilounge only to be informed that it had been disabled as the signal was poor. We had to fight very hard to get any form of refund, eventually we were refunded $40, a lot less than was was left unused. We also took advantage of booking celebrity transfers to MIA airport, on the information sheet we were informed that we needed bag tags 'green no 15', we were given different tags so rang guest relations, who promised to send the correct ones. When they didn't arrive (and we getting close to having to put our bags outside our door) we rang again twice - nothing happened, so went down and collected them ourselves. On return to our cabin at 10.55pm we were given 10 new tags!!! The food was OK, have had much better on other celebrity cruises. Cleanliness was lacking. Our cabin was beautifully cleaned, but the balcony didn't get a look in. We had to clean it ourselves. Overall we have had some truly beautiful celebrity cruises and have never ever felt the need to write a review. This time however it was a very different story. It was made quite clear that the passengers were actually an inconvinence and they just wanted us on and off again. Whether this was because it was only 5 nights we are not sure. Especially being Christmas, we were looking for a little extra happy atmosphere, but were left totally let down and now looking forward to trying a different cruise line Read Less
Sail Date December 2014
They did a great job with the Christmas music. It was not too loud and good selection. Some things have changed, most for the better. No techno DJ playing loud music during embarkation on deck 4. Yeah! The CC party was in the morning ... Read More
They did a great job with the Christmas music. It was not too loud and good selection. Some things have changed, most for the better. No techno DJ playing loud music during embarkation on deck 4. Yeah! The CC party was in the morning instead of afternoon. I have to believe that most people would prefer not to drink alcohol in the morning, and perfectly cooked shrimp is not my "go to" mid morning snack. You were not required to wear slacks/skirts, which was a plus. They no longer do the elaborate spread with a carving station, sushi, crepes etc, but have waiters passing very acceptable edibles. Disappointing was the fact that only the band played. They were very good, but I liked it when they involved all the entertainment in the party. I still have a video of Cassie singing with the Acapella group. The party was brief because there was nothing "coming next" The Captain is a hoot! No more acapella groups, miss them, no more sea day extravagant buffet, miss that too, but understand the logistics must have been overwhelming. No more smoking in the dining area of deck 10. No Riedel stems in Tuscan Grill, but an acceptable substitute. Staff has been super, especially on this Christmas cruise. To give a couple of examples of guest service, I was searching for ice for our Christmas morning champagne, trying to discover where they hid the ice machine. An Officer was walking down our hall and asked what I needed. I told him I was looking for ice. He asked if I called anyone. I said no, that I did not want to disturb anyone on Christmas morning. He said he would take care of it. Less than 3 minutes later, he was at our door with a bucket of ice! One evening we were sitting at the Martini bar. One of the Bartenders arrived with a tray laden with clean glassed. A guest arrived just about the time he set his tray down. Rather than finish emptying the tray of glasses, he immediately served the guest. Yes, Staff, some of us do notice what a great job you do! The buffet has been reconfigured, but only one Chef for Poached eggs and pasta made for very long waits, up to a half hour. There was no "Benedict" display of the different types. I miss the Mexican the Benedict on Mexican cruise. Burgers were a wait as usual, also up to a half hour. If they allowed people to have the burgers medium, it would move things along. Interesting was the carving station and cheese selections. Same cheeses, different presentation, but no blue cheese. The food has changed. It is certainly a step down from where it was when we first started sailing Celebrity in 2011. No more signature meatballs, no more pot pie on the buffet, "prime" rib was tough, even cooked MR. There was a fish on the menu that neither DH, an avid fishermen, or I had ever heard of. One upside, they have replaced the lamb shanks, which even DH couldn't finish, with a perfectly seasoned boneless creation wrapped in the thinnest of Phyllo. I feel so much better that all that meat is not being thrown out. Stage entertainment was very good. The Casino was mean to me. I figure next time I'll just run through, throwing my money. It will save my fingernails. No more Mexican dancers in Cozumel, perhaps this was because it was Christmas Eve. Down side, the Celebrity Life activities were a joke. Maybe it was because it was Christmas and there were so many kids on board. They showed kids movies on the big screen and Santa handed out gifts to all the children. That is understandable for this cruise, but I am hoping our next cruise will have some interesting and intelligent speakers. I LIKE hearing about Columbus' affect on the new world, NASA's contributions to society and how much gold is in the world. The speakers set Celebrity apart. They are equal to the Speakers on Seabourn. Also, there were no craft classes. I enjoyed making my lanyard, learning to do paper mache and make survival bracelets. (Well, not so much the survivor bracelets) Once again, perhaps it was due to the Christmas cruise. The Connie is starting to show her age. Our bathroom sink was scratched and worn, but the common areas showed no wear that I saw. But of all the downsides, and upsides there is only one MAJOR flaw, GIVE ME BACK MY NIGHTLY CHOCOLATES!!!!   Read Less
Sail Date December 2014
We booked this cruise only in November since we already had flights and needed something to fit in our schedule. I was hesitant to go on a 4-night cruise, but we decided to give it a try. Embarkation was very smooth. We arrived at Port ... Read More
We booked this cruise only in November since we already had flights and needed something to fit in our schedule. I was hesitant to go on a 4-night cruise, but we decided to give it a try. Embarkation was very smooth. We arrived at Port Everglades at about 11:30am. We had two concierge cabins (1 for us, 1 for teenage boys) so we went right into the Concierge line and it went quickly. From there, we were able to walk right aboard the ship. We didn't need to explore much since we were just on the Summit this past summer and the 2 ships are pretty much laid out the same. Unbelievingly, we went up to the buffet and found a large, clean table right away. The lines weren't very long to get food, so we were able to enjoy lunch fairly quickly. After wandering around for a bit, the cabins were ready close to 1pm. We went to our cabins (8118 and 8120) which adjoined with a door in between. On the M-class ships, you are not able to open the partition on the balcony between the two cabins. Unfortunately, our room steward didn't come introduce himself until close to the time of the Muster Drill. He was not the best. From not providing us with correct "Celebrity Today" information for both cabins, to not cleaning up dirty plates and a couple of empty soda cans on the last full day, he was not the most helpful. I don't require much, but I definitely didn't receive the same level of service as I've had on other Celebrity cruises (7 nights.) The concierge cabin service has definitely gone downhill. For example, we had to fill out a form each day to receive afternoon canapés. To try to beat the system, on the first day I wrote on my sheet specifically to "please deliver each day of the cruise." But I got a new form each day - our room steward said that I'd have to submit for every day. Of course, I forgot after the 2nd day and then didn't get anything. I thought that was a perk of concierge to receive afternoon canapés and crazy that I had to fill out paperwork each day. Also, the CC tote bags were not nearly of the same quality as they used to be. I'm not sure if this was because it was a shorter cruise or not. The Main Dining room was very good; however, we were assigned seating with another family, even though I had requested a table for 4. I think Celebrity tries to match you up with similar table mates, which is commendable, however, this is the 2nd cruise that I've requested a table for 4 and didn't receive it. Both times it turned out fine, but a bit disappointing. The ambience is very pretty in the dining room and the back wall of glass is beautiful to look out of when the sun went down during our early seating. Also, the dining choices were nothing special. Prime rib was offered the first night, as is always on a Celebrity cruise, but the menu on the 2nd and 4th night was nothing spectacular. The 3rd night was formal night and there was not lobster on the menu. My husband usually loves the menus and ended up eating the NY Strip Steak and Shrimp Cocktail off of the Everyday Menu - twice! The entertainment was just okay. I know people liked the ventriloquist on the first night, but we found his program to be a bit long and monotonous. The magician another night was good, although I heard that the show with singing/dancing was not the best. We loved Key West! Very fun little town and I recommend the excursion "Taste of Key West." Even though it was in the culinary section, the guide provided a nice little history and showed us many sights. We even saw tarpon and parrot fish swimming in the marina where she took us to enjoy conch fritters and shrimp - it was terrific! The second stop Nassau - not so much. We got off of the ship, took an obligatory picture by the Bahamas sign and went back to the ship to enjoy the quietness of the pool and buffet. A must is the T-Therapy pool. I hadn't been able to try it on the Summit and it was terrific. It was a wonderful water massage and very relaxing. We tried Ocean Liners specialty restaurant, but found the service very slow and sporadic once the restaurant got busier. It was a beautiful venue and an elegant dining experience. Café al Bacio was wonderful as always - we ended up going there for afternoon snacks often, as well as for a second dessert in the evening. They had a terrific singer, also a violin trio, who provided music there at night - very nice feature! All in all, it was a very nice cruise, but I didn't feel that the food selection was nearly as nice as on a longer cruise. The MDR was lacking and the buffet was not varied and pretty boring. The pizza was delicious, but they don't make enough at once so their was very long lines. Same for the line for the burgers at the pool. The only nice feature of the Concierge Class cabins was the Disembarkation Lounge - this was a quiet place to go while waiting for your number to be called, as well as get a last sip of hot coffee or orange juice. After departing the ship and moving fairly quickly through customs, we easily found our bus to take us to the FLL airport that we pre-purchased the transfer through Celebrity. I hope this review was helpful!   Read Less
Sail Date December 2014
We have cruised other cruise lines but heard that Celebrity was top notch. We booked Concierge Class on this ship and were assured a butler and preferential treatment.( It was our 20th anniversary). From the moment we boarded it went down ... Read More
We have cruised other cruise lines but heard that Celebrity was top notch. We booked Concierge Class on this ship and were assured a butler and preferential treatment.( It was our 20th anniversary). From the moment we boarded it went down hill. Our room was filthy. We had to request it be cleaned twice! No butler service or preferential seating promised. We could not get traditional dining as we were told it was full. However, each night over 100 seats were empty and available. Configuration of the cabin was such that the bed was in the middle and had to almost crawl over bed to get to the couch, balcony, make-up desk with mirror, The food was honestly so poor that two nights we went upstairs to the buffet and had pizza. One could not use the sauna or steam room without paying each time even when one took a class or used the gym. We could not even get a light fixed...and add insult to injury they painted our balcony the morning of our last day! We were never asked or told..we were just greeted with a sign "Wet Paint" . Due to this we had no use of our balcony our last day/evening. The shows were not very good. If you think I am a cranky complainer the others we met on the ship had worse experiences! Each encounter with other passengers were worse and worse. One person could not get seated for dinner new Years Eve and was told "there was no room. Sorry" Another couple told us their room had to be scrubbed for 1 hour due to the filthy condition. Another told us about their door coming off it's hinges on her! It just goes on and on. Sadly, any screw up was greeted by chocolate strawberries to the point I just left the 5th dish of them outside the door. There were certainly ways to make things better. After 1 day, the strawberry plate got old. The employees seem trained in "no" and "can't" on ANY issue even the smallest. The captain was busy being a comedian, playing volleyball and game show host. This detail may seem trivial but I would prefer my captain to head the ship and it was operating poorly. Constellation is an old ship. There were many things that could be done to improve the food and service. This is not going to happen. Please pick another cruise line or at least new ship! Read Less
Sail Date December 2014
If Celebrity wants to maintain their reputation as the "high-end" of the mass-market cruise industry, they need to either retire or completely overhaul old ships like this. Embarkation was fine. However, for the first time in ... Read More
If Celebrity wants to maintain their reputation as the "high-end" of the mass-market cruise industry, they need to either retire or completely overhaul old ships like this. Embarkation was fine. However, for the first time in all my 7 cruises, the corridors leading to rooms were actually blocked by closed doors - so instead of some lucky people getting their room early, everyone had to wait. The service is the most surprising disappointment. Perhaps I've been spoiled in the past, but service on this ship was slow, reactive and not entirely bright. Our room steward was polite but had no personality and made no effort to say anything other than "good morning" and "good evening." Our wait staff in the main dining room was equally polite, but fairly useless. They tried to accommodate special requests for other people at our table, but perhaps due to a language barrier, constantly got things confused. The buffet is an absolute disaster. It's design is terrible! There are line-ups for the custom egg station and the fresh waffle station at breakfast, which is understandable, but the way the buffet is designed those line-ups block access to lots of other food. The food at the buffet was average. The hot and freshly prepared stuff (the things you had to line up for) was quite good, while everything else was usually edible though rarely worth talking about. The main dining room was fairly typical. The food was average. Steaks were inconsistent - some were delicious and cooked correctly, others were not. My pregnant wife (who cannot eat uncooked meat) ordered medium twice and got medium rare. After sending those back, she asked for medium-well and was given a well done steak. Some meals came cold. We had a frustrating time with a language barrier with our waiters "Do you want more bread?" "No thanks." "Here have another basket of bread!" The overall layout of the ship was confusing although typical for older ships. Some areas required you to take different elevators to reach and we had to make more than one long detour due to the ship maps not marking areas as unpassable. Our cabin was an oversized oceanview located right at the front corner of the ship with a front-facing view. It was less expensive and MUCH larger than the veranda rooms we usually take. However, there were random banging noises coming from outside intermittently throughout the day. Sounded like construction. Not sure why they are doing construction with guests on board. We spoke to other people, and overheard the conversations of others, that noted that they were promised certain things when booking (like a free dinner at the premium restaurants, or an on-board credit) that was not there when they arrived nor did anyone from Celebrity believe them, despite having made the booking directly with Celebrity. (I can't comment on disembarkation because I'm still on the ship, bored on a rainy last-day) Overall I would NEVER cruise this ship again. The poor service makes me think Celebrity puts their better employees on their newer ships. I might consider Celebrity in the future, but after this relatively poor experience my wife has declared that we won't be cruising again for a long time! Despite the lower quality of food, we had a MUCH better time on Royal Caribbean when we went this summer. We always considered Celebrity to be a better fit when it was just the two of us, but after this I think we will consider other lines. Read Less
Sail Date December 2014
Took this cruise to celebrate our 30th anniversary. Third time on the Constellation with previous sailings in 2004 and 2005. Selected this due to the longer length and itinerary. We booked Concierge Class on Deck 7, aft cabin which was ... Read More
Took this cruise to celebrate our 30th anniversary. Third time on the Constellation with previous sailings in 2004 and 2005. Selected this due to the longer length and itinerary. We booked Concierge Class on Deck 7, aft cabin which was very quiet. We upgraded from the basic beverage package to the premium package which is a great deal since you can get all the specialty coffees and Evian water in addition to whatever beer, wine and spirits you enjoy. We loved all the changes in the ship since the last sailing. Nothing to complain about in terms of the cabin or condition of the ship. I was happy to see mostly adults on board with few children. I was especially surprised not to see teenagers roaming the ship at night. These are all good things! We only used the pool once but it was not a problem finding lounge chairs or towels. We had late seating in the dining room at a table for 6 but only 1 other couple was there. They were a cute couple in their late 20's and we had a great time talking with them. I felt the service for dinner was very rushed, the food was fine and the sommelier made good wine suggestions. Went to the Tuscan Grille for dinner one night...big mistake....the waitress was overattentive and needed a lot more training. We are adults and can easily read a menu. We have experienced fine dining many times. The food was fine but this is in no way worth the extra $110 we spent. We enjoyed the entertainment most nights and only missed a couple of shows. The most outstanding, don't miss entertainer was the beautiful Jayne Curry....such a gem. We bought her CD and met her briefly after her performance. We also found the "Liar's Club" to be hysterically funny. Ports were all beautiful. We stayed on the ship in Puerto Rico since we had been there twice before, it was raining and there were 5 ships in port. Walked around Labadee and St. Croix for a bit, took a catamaran cruise at St. Bart and went to Orient Beach (the clothed side) in St. Maarten. This was our favorite stop...we met a wonderful Frenchman who owns the Orange Fever and enjoyed hanging out there. The water is gorgeous. We enjoy formal nights and getting all dressed up but someone told me they are being dropped. Saw plenty of folks in the main dining room on formal nights in sport shorts, flip flops, pajama pants...just sad really...also a whole family in bathrobes in the buffet at breakfast putting their bare feet up in extra chairs....really?? Most evenings we hung out at the Martini Bar before and after dinner. This is the most entertaining and fun spot on the ship in my opinion. We met many nice, friendly fellow passengers and the show put on by the bartenders is truly amazing. Putu is OUTSTANDING!! and was our favorite bartender and really added a lot to our experience. He always remembered us, made special drinks for me and made sure we had 2 big bottles of water to take back to the cabin at the end of the night. We had a great time and booked another cruise in 2016 on the Constellation.   Read Less
Sail Date December 2014
I had put off for years cruising, but finally bit the bullet. As we had nothing to compare to, here are the first impressions of the Constellation: 1) Food: the buffet for breakfast was awesome (how can you mess up breakfast?), lunch and ... Read More
I had put off for years cruising, but finally bit the bullet. As we had nothing to compare to, here are the first impressions of the Constellation: 1) Food: the buffet for breakfast was awesome (how can you mess up breakfast?), lunch and dinner were similar every day, without much ethnic variety. The Indian selections were superb. The beverage stations always were out of something, including cups. As to the San Marcos (sit down), the choices were quite limited and sometimes odd. Not very kid friendly. Interestingly, for formal night, there were most men without jackets, many in polo shirts and even shorts. So much for formal night- there wasn't anything special about the dinner, either, so not sure what marked it as "formal." The spa lunch was great. 2) Cabin space: quite tight for a family of four, but the balcony saved us. Bathroom amenities just ok. Very clean. Never had any fancy towels or decorations, seldom saw our attendant. 3). Pools; one (yes one) for everyone, and a smaller one that was heated for adults. 4 hot tubs in community pool. 4). Entertainment: this ship is grossly lacking in things to do for kids, particularly teens. When I spoke to the cruise director, he stated, "really? I think there is enough for them to do." If you count kids roaming the ship in a pack at night as an activity, maybe....the shows were OK, and included a magic show and a ventriloquist (very good). Other things to do? Not much is planned for those who stay behind when you are at port, in fact, the crew all leave, so many things are shut down. All in all, we had a good time, and we will probably try to find another ship that has much more to offer next time in the way of food choices and entertainment. Embarking and debarking was extremely easy and pleasant (we took off our luggage but really didn't need to as customs was quick). Read Less
Sail Date December 2014
Just off a wonderful cruise on the Constellation. Great time, great ship. Were there some things that need improvement? Probably, but overall it was a great time. We are in our 40's, traveling with my spouse. This was probably our ... Read More
Just off a wonderful cruise on the Constellation. Great time, great ship. Were there some things that need improvement? Probably, but overall it was a great time. We are in our 40's, traveling with my spouse. This was probably our 14th or 15th cruise. Only 2nd cruise on Celebrity (1st was on Reflection last year 2013), several on HAL, RCCL, Carnival (not our fav) and one on NCL. We choose the 5 night cruise this time versus the 7 night as it really worked for our schedule and allowed us time to visit family in South Florida before and after, whereas the 7 night cruise gives us less time to do so since we have limited vacation time. The cruise stopped in Cozumel and then Key West. Boarding: Super easy and smooth. I felt the Port Everglades staff was efficient, more so than Miami (which is were we sailed on the Reflection last year). We were out of the car, through security, through check in and on the ship with a welcome glass of bubbly in under 10 minutes! Wow. Nice. Headed straight to the Ocean View restaurant for the lunch buffet. Embarkation - just as smooth and easy. We opted for do the "walk off" with all our luggage. Would be my recommendation unless you have physical challenges that would prevent you from doing so. Plus was that we didn't have to pack and have our bag out the night before. We actually just got up in the morning and packed quickly. They wanted you out of the cabins by 8:00 a.m. - I think we were a bit later (due to a late night in the casino - LOL). Probably out NLT than 8:30 a.m. and then straight to the Deck to disembark. We opted to skip the breakfast options. There was no line. In fact the Captain was near where everyone was disembarking and was as charming as ever and welcomed a last photo op! Now Captain Tasso is wonderful! Not only is he the youngest Captain I've ever met, but he is gorgeous and has a wonderful personality. Don't miss the Liars Club show - he is hilarious in it! The Connie is fortunate to have him as a Captain. The cruise itself was great - we felt very little motion. One day my husband declared that it felt like we were cruising on an inland lake it was so smooth. Cabin 7020 - forward. Has a veranda, but I wasn't aware (and didn't see if on any deck plans) that there is a partial obstructed view to the left of the balcony by a large pillar - not really a big deal, but not as good as we have had on other cruises. The cabin is a bit smaller than the one we had on Reflection (not unanticipated since the Connie is an older ship), the bathroom a bit smaller too. Though there was a TON of storage space (more so than Reflection) - we never used it all. The bathroom was adequate, but I really hate shower curtains and much prefer the sliding glass doors that we have had on other ships. The "sofa" in the room was really more of a loveseat size and not comfortable to be frank. The balcony chairs were comfortable. The cabin was very quite and we never heard our neighbors or any noise. Unfortunately our cabin steward did not seem to be around and talkative like on other cruises. We had no complaints re cleaning of the cabin, but would have liked to meet her. the people in the cabin next to ours also had the same experience, which I thought was odd. The ship is in good shape, clean, and well maintained. It does lack the grand atrium that the newer class of ships has, so that is somewhat disappointing, but I still found it nice. We do miss Michael's Club as that is only for those with a higher "ranking" than us (ha) - wish they would reconsider reopening that to all passengers. We enjoyed Cellar's Masters, though the lay our was different than the Reflection (not as intimate). Our bartender Boris was pleasant. The wine list was good. We also enjoyed Cafe al Bacio - great place to relax, try some gelato (we got a coupon for it!), different coffee drinks and beverages. All the treats (pies, cookies, etc) are complimentary, which is nice. We had the classic beverage package and really enjoyed using it here. Try some of the warm coffee drinks - yummy! The Martini Bar was always rocking when it was open. Wow that is the place to be. The Rendez vous bar also had live music (nice!) and dancing which we enjoyed before dinner. The pool bar (there are 2), plus the Mast Bar right above the pool - were great and always packed (tip try the Mast Bar usually less waiting there). Pool waiters were actually very good and attentive. The lounge for night dancing and DJ (sorry forgot the name) was also fun. We attended the Captain's Welcome Back Party there during the day and it has wonderful views as it is on the front of the ship. Food: Overall good, though some mixed opinions at time. This is really subjective. We dined in the main dining room, Deck 4, had the late 8:30 p.m. seating. The table was 211 - waiter was John (wonderful!). The wine steward (sorry forgot her name) was excellent and made some great recommendations. The table is for 8 and is in the center part of the dining room so you actually have 2 stories - nice and open. Great location. We felt fortunate to have wonderful, interesting and fun table mates. Miss them already! For the most part the dinner were great. I love the classic everyday menu that has the "standards" (i.e. grilled salmon filet, steak, escargot, Cesar salad, creme brule) and then the other menu that changed daily. Could always find something to try. No lobster on the 5 night cruise (too bad), but the shrimp was tasty. We also ate the formal dining room for breakfast and for lunch (when available on sea days) - really enjoyed the food. Only real disappointment was the soups. Not as good as I remember they were on the Reflection. We only ate one breakfast in the buffet - that was OK. Lunch was better there - don't forget the Panini/soup station, pasta station and pizza stations. Salad bar had great options. sometimes the lines were a bit slow at certain stations. Enjoyed a good chicken curry one day. We also enjoyed the yummy turkey burgers at the poolside grill. They are delicious, made to order (takes 10 mins) - order and go back to your lounger. Options of cheese, sauteed mushrooms, sauteed onions, french fries (good). They also had veggie burgers (so-so), hamburgers and hot dogs. Only 8-10 kids on board the ship so we found the pool area to be pleasant and not overrun by children. We enjoyed both the main pool and spas (4 of them) always found one open and the solarium (great area). Oh that reminds me the Spa at the solarium has lunch, breakfast, smoothies (included on your classic package) and snacks in the evening. We tried a few things some good and some misses. We enjoyed all the bands on the ship, including the house band - lots of fun - sail aways, pool side, late night deck parties - 80's, etc. fun! We also enjoyed the casino, though thought the selection of slot machines could be improved. Tables were fun. Minimum seemed to be $10 on black jack. Entertainment - we enjoyed the entertainment most nights except for the last one. The comedian was funny, the Hollywood musical was good, the Queen bohemian rhapsody show was fantastic . I forget the other shows but really no complaints. We always got good seats without having to be there early. The day entertainment I found somewhat lacking unless you really enjoy shopping or listening to port talks about shopping. Would have enjoyed a few more free options. Really only thing we don't care for is the specialty dining options - specifically their pricing. I find that $45 pp is too much when I have already paid for my meals and the upgrade wasn't that overwhelming. If the price was half that we would have dined as an alternative. The Bistro on 5 is now $7. We looked at the menu but felt for $7 nothing earth shattering. Others said the same thing. Ports - Key west was fun - we rented bikes and road around, did the obligatory stop at Sloppy Joes (try the peel n eat Key West shrimp - yum!). In Cozumel we docked outside of the downtown area (1.5 miles) - we had been there several times before, so really only got off to walk around a bit and use free WiFi at a close by restaurant. Overall - great time. I would sail on the Connie again.   Read Less
Sail Date December 2014
I've been on several RRoyal Caribbean cruises, and Carnival cruises. We wanted to try Celebrity since it is supposed to be a higher level to Royal Caribbean who owns Celebrity. Our first day we had the best buffet than any other ... Read More
I've been on several RRoyal Caribbean cruises, and Carnival cruises. We wanted to try Celebrity since it is supposed to be a higher level to Royal Caribbean who owns Celebrity. Our first day we had the best buffet than any other trip. But it went downhill quickly. However the buffet food was way better than the dining room. From average to terrible. There were dishes that were totaly inedible, for example, a beef stew that had nothing but grizzle, fish that was labeled a top notch cod but looked more like talapia and a very fishy flavor. Breakfast we ordered eggs benedict which in their eyes is a hard boiled egg with hollandaise sauce. The food I enjoyed the most was at the buffet where you can get food to order and ice cream parlor! When I spoke to seasoned Celebrity cruisers they said it was the worst food on any of their Celebrity trips and that I have to take a trip on the Equinox. The ports were great except st. barts, snooty Frenchies that actually close many shops when the cruisers show up. We wanted to go to one of the beaches around a mile from the port and they wanted 30 Euros so we ended up go back to the ship early. I could go on and on but basicly there are many other ships I would recommend that go to the same ports, minus st Barts. Read Less
Sail Date December 2014
Celebrity Constellation – 9 Night Cruise Eastern Caribbean (13-22 Dec 2014) out of Port Everglades (Ft Lauderdale, FL); Celebrity Suite 9096 (Deck 9) which came with concierge’s service. The check-in service was first class – the ... Read More
Celebrity Constellation – 9 Night Cruise Eastern Caribbean (13-22 Dec 2014) out of Port Everglades (Ft Lauderdale, FL); Celebrity Suite 9096 (Deck 9) which came with concierge’s service. The check-in service was first class – the boarding classes (suites vs. rooms) are separated/divided so you feel from the start a difference that you’re paying for. Once checked in, your documents are passed over to one of many cabin Butlers which provide care and attention to the 50 various suites aboard; they in turn will escort you directly to Michael’s Club (Concierge’s Lounge), which is specifically only for suites and Captain Club members (part of their rewards member’s package). Once there the Concierge – ours was Bogdan, who was absolutely fantastic; a ball of energy focused on making our stay very memorable. The lounge is staffed with some great people; three that come to mind are: Ivana, Sotoko and Consuelo. For the club members you are provided a tour and information about the club and its usage; I’ll leave the run down up to them on your visit; however, these were top notch customer service professionals – always a smile and always there to feel at ease. Now for the boat – it’s an older ship (2002) from the Millennium Class, and our last Celebrity cruise was in a Penthouse suite aboard the “Solstice”, which is their Solstice class ship; so we’re now comparing apples to oranges due to the difference of classes, suites and years (8 years apart). So it’s easy to say that the Constellation staterooms are pretty worn as we were in the lowest of the suites vice the nicer Penthouse on the newer Solstice. The food: It was exceptional!!! Nuf’ said!!! Now we loved what we refer to as the “trough”; if you watched a few hundred graze during your meal time – you’ll truly understand tagging this as its name. I don’t blame the ship or its staff on this daily regression in the “human food chain”; I blame the rude and inconsiderate passengers which have no sense of common courtesy – they drive onto the blinding heaping mounds of meat – potatoes – breads while only concern in their life is them. They’ll cut in line – they’ll stop in mid-stride, they’ll be looking one way while walking another…the food is plentiful and well cooked, most will say it’s under seasoned and it should be so be ready for that. Hidden secrets the Ocean View’s grill area every night Jonathan would grill to order select cuts of meat from lamb, chicken, steak, pork, etc…these were thin cuts but if you want more go back! Jonathan was identified as one of their best employees working the trough. Now the table cleaners were entertainment…it was fun to watch how many times they could look busy without being busy; this would be blamed on the management staff, with the passenger turnover during each meal – this group has no problem to keep tables clean and free of dishes. The only major complaint in this area was the ice and juice machines, which were constantly out of order or not working properly; and it always seemed to be the passenger’s responsibility to ensure these were working and not the staff each meal period. Only went to the Tuscan Grill for specialty dining; and we went there twice as it was that good. Great service and great staff, nuf said. We chose early dining but really only went there once and it was very nice…again staff was very good. The shows and the activities were like any other cruise ship…no better and no worst…the best thing about this vessel was “NO SMOKING” in the common areas; the worst thing was the other passengers, they were the only rude people I encountered on the ship. Last item to share the ship’s Captain was the best I’ve ever encountered…very personable and enjoyed each and every announcement he made…he made you listen as he passed on very important information but had you waiting for his hook…always a little humor mixed in with his messages.     Read Less
Sail Date December 2014
My wife and I have done New Years cruises for the past several years and this was our first time on Celebrity. Our focus on cruises is enjoying the good weather, getting some exercise in, having great meals and catching up on reading. We ... Read More
My wife and I have done New Years cruises for the past several years and this was our first time on Celebrity. Our focus on cruises is enjoying the good weather, getting some exercise in, having great meals and catching up on reading. We are not big on the night life or casino although we usually hit a show or two. We really liked Celebrity and found it to be much better for us than Royal Caribbean. There were plenty of kids on this holiday cruise but far fewer than any of the RC ships we have been on. There is a kids club but much smaller and far less of the ships footprint dedicated to kids events. The Spa pool was adults only and the policy was enforced. We love kids but it was nice on this cruise to not feel that we were a couple of empty nesters in the midst of a family holiday party. The Aqua class was really great for us. The Blu restaurant was enough, on its own, to justify the up charge for Aqua. We loved dining there and in future would book Aqua again. Our servers were always wonderful and the way the seating is done it is very easy to strike up a conversation with a neighboring table but if you decide not to that works too. The breakfasts here were also great. Other aqua class amenities like the in room snacks, water etc. were fine but nothing that special. Our cabin service was wonderful. Anything we needed was quickly taken care of and if our steward was not immediately available any of the stewards were happy to help. Very attentive. Embarkation was our best ever. We were able to board an hour early and once on board we were able to enjoy all the facilities. Rooms were ready by 1 PM. Things we loved about the ship - The coffee cafe was tremendous. Great way to spend a couple hours each afternoon. - The spa pool area was very nice and we thought the heated pool there was very relaxing. -The Persian garden spa was very well done but we did miss the reclined tile beds available on bigger ships - the exercise facility was the best we have seen. The treadmills were top line and the locker rooms very well appointed. - Many great places to curl up with a book in a comfortable chair all over the ship. - Very clean. Restrooms all were immaculate and the hand towels vs paper towels were a nice touch. - Service in general was always top notch. - The size of the ship is very manageable. Dining Ocean Liners- Wonderful dinner here on New Years eve. Service was very attentive and table side final prep of the dishes was a very nice touch. Tuscan Grill- This was very good and if you are a steak eater you had many choices. We don't do steaks but found the pasta and fish choices to be quite good. Our server was very helpful and attentive. However after we had dined at Blu for a few nights we did not feel the upcharge here ($45 per person) was worth it. Blu- We loved it. Great choices each night. Relatively small menu but different each evening and very creative. The only thing we could not figure out is that they gave you a very small, very bland hummus, veggie plate at the table each night that really did not fit the overall upscale experience. Breakfast here was a great way to start the day. Ocean view buffet- We did eat here on the formal night to avoid having to dress up. We thought it was very nice. Entertainment We saw a couple of the main theatre shows and they were good. Tough to find a perfect balance for 3000 passengers so most ships trend towards a similar program. This was not much different but the quality level was very good. We were particularly impressed by the string trio. Three young ladies from Russia I think that played in different venues throughout the cruise. They were excellent. Ports Grand Cayman was fine. We did the 7 mile beach outing and were pretty pleased. Beautiful beach. Very crowded at the facility we were taken to but it was to be expected given the time of year. Key West- Always a delight. Wonderful place to spend the day. We enjoyed a three hour morning bike tour that gave us an overview and just walked and shopped the rest of the day. Getting on and off the ship was easy and the cold towels and drinks offered as you came back was nice touch. Very well organized. One other thing worth mentioning is the future cruise booking service was the best we have ever seen. They had 3 or 4 people there most times during the cruise so there was not a wait. Very helpful staff that were not pushing anything but really just trying to help get what was right for us. Guest services- We did not have the line here that exists on many ships which was nice. They were very helpful when we had an issue with the billing and resolved it quickly. Overall we were very pleased with Celebrity. In our opinion it is an excellent choice for the way we like to cruise and we look forward to sailing with them again. Read Less
Sail Date December 2014
Just returned from our 3rd Celebrity cruise (Silloutte and Equinox) and after many years and 50+ cruises on other lines and are going to Antarctica on Infinity in February. We thoroughly enjoyed our cruise on the Constellation as ... Read More
Just returned from our 3rd Celebrity cruise (Silloutte and Equinox) and after many years and 50+ cruises on other lines and are going to Antarctica on Infinity in February. We thoroughly enjoyed our cruise on the Constellation as everything was taken care of from embarkation to debarkation. We cannot say enough about the atmosphere, service and amenities aboard the "Connie". Everyone from our room steward (Enrique) right on up to Captain Tassos was concerned that we get the utmost enjoyment from our Celebrity Experience. Even though the ship is older and smaller if was in great shape with little evidence of wear and tear and the crew is constantly cleaning and making repairs. The entertainment team under the direction of cruise director Rich provided excellent quality and variety in the various activities and entertainment. We found no need to avail ourselves of the specialty dining venues as the main diningroom provided excellent food and service. All in all the "Connie" proved to be a relaxing get away and we are looking forward to our adventure on the Infinity. Read Less
Sail Date December 2014
My husband and I were excited to celebrate New Year's aboard the Celebrity Constellation. This was our fifth cruise with Celebrity Cruise Lines and our second aboard the Constellation. Check in and embarkation went smoothly. We were ... Read More
My husband and I were excited to celebrate New Year's aboard the Celebrity Constellation. This was our fifth cruise with Celebrity Cruise Lines and our second aboard the Constellation. Check in and embarkation went smoothly. We were greeted by our cabin steward almost immediately and that was the first and last time we saw him. Our stateroom (Concierge Class) was fine. Gone are the chocolates on the pillows each evening. Overall, our experience was a let down. The staff onboard are working very hard, but the cutbacks are everywhere. The service is the dining room, is "get them in and get them out" (select dining). We had reserved twice at the Tuscan Grille and ended up cancelling the second visit. If you are going to pay an extra $90.00 for two to dine, then the food and service should be exceptional. My husband's steak was not edible. The first one was ordered medium rare, came well done. He could not eat it so sent it back, the second came medium, but was so tough, that he could not cut it. Once the second steak was delivered, our server was no where to be seen, so my husband just gave up. No apologies, no questions as to why his plate was still full when the server picked up, just the bill, and a reminder that a gratuity would be appreciated. VERY DISAPPOINTING. We had an onboard credit that never showed up on our final bill. When we received it at 9pm the evening before debarkation, we went to Guest Services. They could do nothing for us. I have a hard time understanding when you have documentation showing the onboard credit from Celebrity Cruises (which we did), they cannot honour it and update your account. Instead, we had to wait until we travelled home, to call Celebrity Cruises, who immediately did refund the credit. This was the second cruise this had happened to us. Not sure, where the old Celebrity Cruise Line went, but we have moved on to another company which makes Celebrity look very poor. Too bad as our original experiences were amazing. Read Less
Sail Date December 2014
We've sailed on the Eclipse (loved it!) and the Reflection (OK) and thought it time to try one of the Celebrity smaller ships. The Constellation is in great shape, nice maintained and has a friendly and professional staff throughout ... Read More
We've sailed on the Eclipse (loved it!) and the Reflection (OK) and thought it time to try one of the Celebrity smaller ships. The Constellation is in great shape, nice maintained and has a friendly and professional staff throughout the ship. We even met the Captain while ordering gelato...note: he got almond sprinkles on his! Our cabin steward was very nice and efficient. Everything was kept clean and neat and special requests were honored. Our cabin, 6143, was well worth the upgrade to concierge C1. We had a table and 2 small chairs and requested 2 lounge chairs which were promptly brought to our huge balcony. Hated the clingy shower curtain but with an older ship, I knew this was not something they would update with doors given the costs involved. The weather was chilly and windy in both Cozumel and Key West but not surprising since we have cruised in December many times and we know it is the luck of the draw when it comes to weather. We enjoyed the music in the Ensemble lounge on the other ships but found that the music in the Centrum area and in the Rendevous Lounge on the Connie was often too loud, with annoying drum beating and offered no opportunity for dancing. I had hoped for a few romantic slow dances with my husband but it was impossible given the music choices. We are not ballroom dancers, but enjoy a dance or two before or after dinner. During the cocktail hour for us pre-dinner (6:15 to 7:30pm) there was no live music based on the daily listings and our own observations. Other passengers commented on this to us as well. We booked this cruise for our anniversary and enjoyed delicious dinners on 2 of the nights at Oceanliners. Everyone there offered fantastic service from the Maitre'd to the wait staff and sommelier. The lamb was fabulous and the sommelier (Stefan) offered excellent suggestions on wines that were in the Classic package we had. We at in the main dining room for first night (select dining) and we enjoyed a table for 2 at the aft windows. Our server and his assistant were friendly and offered suggestions for our menu choices. Our food was well prepared and delicious. The martini bar staff was fun and offered great service! Kudos to them working in such a fast paced environment. Although the hard working staff was wonderful, I can't say the same about many of the 300+/- Celebrity sales and corporate people who were on the cruise with us. There were corporate trainings and awards apparently including dinners in specialty restaurants that made it impossible to get reservations. Why they couldn't hold special dinners in a section of the main dining room or a conference room is beyond me. Instead the paying customers were 2nd class. The dining was only one issue. My husband and I both work in customer service and know the importance of company "image" in front of customers and prospects. I hope that the Celebrity training meetings included customer service refreshers for all because some needed it. Few ever made eye contact with us and seemed to be in daze walking back and forth to their Celebrity sessions. Some of them didn't know how to behave themselves in public and there were loud drunks (wearing name badges or announcing they were with Celebrity so no doubt who they were) at the Martini Bar including one guy groping his significant other in front of us as we tried to get a drink. They crowded around the bar as if an oasis in the desert. We also witnessed the rude "me first" attitude of some at the Bacio during coffee breaks. A staff member we met said several would hold up their cards and insist on being helped first because they were "in a hurry". One bright star in the midst of this was Becky who introduced herself as the head of entertainment for Celebrity. I can see why she has such a lead role...funny, smart and empathetic. It seems to be the goal of every cruiseline to have a great embarkation and a miserable disembarkation. This was no exception. We were told to go to Rendevous Lounge deck 4 and we did so 30 minutes earlier than requested. After chatting with others, we noticed some in front getting up and seeming to move. Others sat back down. Some headed for the elevators outside and said going to deck 3. A staff member said, "no, not ready yet" so we all trudged back into the lounge. My husband looked out the window and said people were disembarking (and not those needing wheel chair assist). We were to be first off self-disembark and no more staff saying anything so we rolled our bags to the elevator, went down to 3 and found ourselves in another line to get off. Some there had been waiting on 4 with us and said they just decided to go since staff gave mixed and confusing directions. Once we did our own thing, we were off the ship in 5 minutes. Unfortunately, our car was parked in the Midport garage (near our embarkation at 18) and our ship returned to terminal 4 instead. The shuttles out front had parking lot 19/Celebrity and when we asked, they refused to take us to the garage. It would've been a long walk through construction, fencing, police directing traffic and few sidewalks so we grabbed a cab and had to pay to go to the original parking garage instead of being able to take the FREE shuttle. The mix-up at the end really was poor Celebrity planning. By the way we called Celebrity the day we parked and they told us they didn't know where we were coming back in to (which terminal) and just to park where we were leaving from. How can Celebrity employees in customer service not be told where the ship was disembarking in 5 days? I don't think we will go back on the Connie unless at a different time of the year and for a longer cruise. In fact, despite all the issues, we do like Celebrity and have booked a 10 day on the Equinox. The Connie staff was great, food very good, but the itinerary boring (we knew it would be) and the corporate people need to meet somewhere else, preferably on land!   Read Less
Sail Date December 2014
You never forget your first cruise. Like your first kiss, the memory sweetly lingers. It’s those warm fuzzies that drew us back to Celebrity’s Constellation in December—eight years after she introduced us to a whole new way to ... Read More
You never forget your first cruise. Like your first kiss, the memory sweetly lingers. It’s those warm fuzzies that drew us back to Celebrity’s Constellation in December—eight years after she introduced us to a whole new way to travel. But those were the days of midnight buffets and chocolates on our pillow. They’re long gone and the Constellation is a different place, run by the same—but yet a very different—cruise line. The Ship: Wearing the Years Well The Constellation has held up very nicely since its 2002 inauguration. Its upgrade and “Solsticization” in 2013 brought new beds to the cabins, refreshed carpeting throughout, new restaurants, bars and more. It’s a handsome ship, with a commanding marble staircase dominating the Grand Foyer on Deck 3. One of the ship’s highlights is at the very back of Deck 10, what I call the “Teak Deck” for its upgraded picnic furniture (officially, it’s the “Sunset Bar”). The little patio, like most of the ship (including rooms and balconies), is now smoke-free, enabling all of us to enjoy the view of the stern’s wake without wheezing. The ship is compact and easy to get around; we had the layout down in a day. Its relative smallness at 91,000 tons gave it an intimate feel, which, after many trips on larger vessels, was a nice change of pace. The Entertainment: Mixing It Up There’s been a big change in the daytime activities. Where once there were guest speakers, there are now “Life Enhancement” lectures on health and fitness. “Enhance Your Life Through Exercise” and “Happy Feet for Healthy Life” were some of the offerings. There are also more pool and game show activities, as the cruise line works to appeal to younger cruisers. An officer vs. guest pool volleyball game made its debut on this trip, joining the usual “Newlywed Game” takeoff, “Battle of the Sexes” and “Liar’s Club,” which—a first for us—featured the ship’s captain on the panel. Evening entertainment was good quality, albeit standard fare—Broadway-style shows, a comedian, violinist, magician and singer. Off-stage entertainment ran the gamut, from folk music to classical to rock and salsa. The Food: A Turn Toward Ordinary Alas, from this foodie’s perspective, quality was sacrificed for quantity. When we first took the Connie, the three-star Michelin winner Michel Roux was running the show and each meal in the main dining room was a gastronomical high. Today, the food is plain at best. Entrees ranged from good (there was a nice crispy breaded pork chop and decent tenderloin) to poor (one steak had a very strange consistency). Desserts are merely ordinary. Instead of the rich and decadent “Opera” pastry I enjoyed on Princess, for example, the Constellation serves up chocolate layer cake. The ship’s buffet, the Oceanview Café, runs until 9:30 p.m. at dinner, but compared to buffets on competing lines, seems an afterthought. There are some nice features, such as made-to-order grilling (choice of steak, salmon, chicken and pork), stir-fry and pasta, good pizza and an ice cream bar with syrup and candy toppings. But the desserts seldom varied from puddings or cupcakes. On the other hand, the breakfast and lunch buffets offered a huge variety. (Although sorely missing was the array of fabulous rolls we once looked forward to.) The Extras: A Few Still Remain Some of what earned Celebrity the reputation of a premier cruise line is still there—the welcome champagne at embarkation, iced towels greeting you after a hot day at port, but we find it a changed cruise line, and the Constellation, a changed ship. Those sailing on the Constellation for the first time will enjoy a smaller ship experience, quality entertainment and a crew eager to please. In short, a good cruise, but not a spectacular one.   Read Less
Sail Date December 2014
For a background, we are cruisers with over a dozen trips on Celebrity, NCL, Holland and Carnival, but mostly Celebrity. We booked this trip primarily for the itinerary since it was stopping at St. Barts, St. Croix and Labadee which we ... Read More
For a background, we are cruisers with over a dozen trips on Celebrity, NCL, Holland and Carnival, but mostly Celebrity. We booked this trip primarily for the itinerary since it was stopping at St. Barts, St. Croix and Labadee which we had not yet been to. Having had good experiences in the past, we chose the Aqua class cabins due to the nice touches in the cabin and the Blu restaurant. The Constellation is a 2002 ship that has recently been "Solsticized" with mixed results in my opinion. The changes are beautiful and some of the features from the Solstice class ships work nicely, others not so much. We arrived at the port around noon and were quickly processed and on the ship, all in all very efficient. Once on the ship, the cabins were not ready and were sealed off. In the past we have been able to drop off our bags before they finished the room, but not this time. We proceeded to the buffet for lunch and to wait until our room was available. The buffet in general was very hit or miss. If you like curry, they make pretty good versions. The other hot food options, I found to be less than stellar. The sandwich meat was poor quality. They carved roast beef, and pork and those were generally ok. The pizza is open late and generally ok for a snack. A popular feature is the ice cream and there is generally a line that moves quickly. You will see a lot of repetitive items from one day to the next but even worse from lunch to dinner. Compared to other Celebrity ships the buffet needs improvement. The Blu restaurant is a nice feature for the Aqua cabins with usually a premium dining experience. Not so much this time. For the firs time ever, we experience waiting times in excess of 20 -30 minutes to be seated that only were improved after we complained to guest relations. Once in the restaurant, we found service to be generally much slower, most likely due to the fact that the kitchen(galley) was 2 decks down. On the true Solstice ships it is adjacent to the dining room. The food however was generally good to very good and the staff tried their best from the hostess to the waiters and somelier. We had a balcony cabin on deck nine. When we were unpacking we noticed that the sheets were dirty. I have never experienced this before when first coming into a cabin. I called that steward and he apologized and blamed it on the the laundry. That is not an excuse since he made the bed and should have seen that the linens were dirty. My overall impression of our stewards was that they were not trained well in the servicing Aqua cabins and were not familiar with Captains Club benefits. For instance, when I asked him to have my shoes shined, it seemed that that was the first he ever heard of that and admitted that he had no experience shining shoes. I asked him not to do it since last year on the Reflection my cabin steward used black polish on brown shoes and ruined a pair of Bally shoes. Adding insult to injury, Celebrity did nothing to fix or reimburse the ruined shoes after multiple attempts. Also missing were small touches that we usually had on other ships like towel animals or chocolate on the pillow at bedtime. Celebrity markets themselves as modern luxury and making people feel special and have a superior experience. In our opinion, they fell quite a bit short of that goal on this trip. I guess we will stick with the Solstice class ships since we had better experiences before if we go on another Celebrity ship.   Read Less
Sail Date December 2014
We were delighted to book our 9 Night Cruise on the Celebrity Constellation for in late November. We found an cabin available on Deck 3 close to the Concierge Desk. We love this location. We arrived around 11AM at the port and walked into ... Read More
We were delighted to book our 9 Night Cruise on the Celebrity Constellation for in late November. We found an cabin available on Deck 3 close to the Concierge Desk. We love this location. We arrived around 11AM at the port and walked into the terminal. The terminal was very impersonal as was the check in process. When we boarded, we were disappointed to find out that the MDR was not open. We were sent to Deck 10 where we chose to eat at the Spa Cafe. This used to be a highlight for us on the Celebrity Ships, but the originality and quality of food was not very inspiring. We had a pleasant place to wait for the cabins to become available. Since this cruise was after Thanksgiving, I was disappointed not to see more holiday decorations or festivity. Our cabin was very clean and our stewards Diana and Danilo were excellent. The room was always magically cleaned when we weren't there. They cleared the refrigerator upon our request and found a place to store the suitcase that didn't fit under the bed. Despite being near the the lobby, our room was extremely quiet. The first night we didn't get chocolates on our pillows and we found out that Celebrity doesn't do that anymore. On the first formal night, they gave us some other treat and that was it. Celebrity, please bring back the Chocolates. Our Dining Experience in the MDR was acceptable, but not special. We actually liked the smaller portions, but were disappointed in the time waiting to order, waiting for each course, waiting for coffee, etc. Our poor server and assistant had too many people to serve. They tried their best, but service has definitely declined. Also, the dining room was very loud. It was very hard to hear at a table of six if you were in the center lower section of the main dining room with the open second floor. During open seating at breakfast and lunch, we found that if Dario was overseeing the operation of the dining room that everyone seemed to be working together smoothly. Dario had an ability to spot when servers needed assistance and stepped in to help. When he wasn't there, it was not the same. We had 2 dinners and one lunch in Ocean Liners. This experience was phenomenal. The dishes were well prepared and the service was outstanding. Carlos did a superior job in Ocean Liners. The grill near the pool was the best I've experienced on any ship. The sorbets on deck 10 were awesome. The Thalassatherapy Pool has always been our favorite spot on the Millennium class ships. We never used the hot tubs, but enjoyed the pool with its warm water and water jets. This time we found the water in the pool was like being in a hot tub which is just too hot for us. We did use it a couple of times, but we couldn't take the heat for very long. I don't know if this just happens on the Constellation or whether the other ships have increased their heat. We did enjoy playing table tennis on Deck 10. However, because the table are on the smoking side, there were times when we left because of too much cigarette smoke. The shows were good, but again they were not as good as on past cruises. They were definitely entertaining, but they did not stand out. One show, The Land of Make Believe, did stand out, but not in a good way. I thought that show was actually irritating. During the afternoons and evenings we especially enjoyed the string trio called Gran Volta. These young ladies are very talented. There was a guitar/vocalist named Roberta Amaral who also entertained in the afternoon and evening. She could have used coaching to improve her performances. I wondered if that was her first time performing on a ship because she was definitely amateurish. The ship had some food demonstrations for entertainment. Again, I've seen much better on other ships and cruise lines. Again, the chefs needed training on projecting their voices and how to handle large groups. On other ships I've seen projections on screens so everyone could see what was going on. At some of the late lounge shows, the young entertainers were extremely good at getting people up and dancing which really gave the ship some life. Ports We really enjoyed the itinerary. Starting off with 2 days at sea was fabulous. We were able to explore the ship, look at the art work, relax by the Thallosatherapy Pool, play table tennis, listen to the trio, and decompress. Our stop at Labadee was wonderful. We chose to walk all the paths and take photos of the beautiful scenery. We enjoyed the barbecue and thought it was the best one that we had ever experienced. It seemed a cut above the ones done by other cruise lines. San Juan. We love Old San Juan. We would have preferred more daylight hours to visit museums, to explore the streets, or even to enjoy El Yunque Rainforest. St. Croix We felt comfortable exploring the town at the port. We especially liked the art museum and spent quite a lot of time there. St. Barts We enjoyed another day on the ship. St. Maarten We enjoyed exploring Philipsburg. If Celebrity reads this, I wish that Celebrity ships would stop at Tortola. It is in the same area and it is always the highlight of our cruise in the Eastern Caribbean.   Read Less
Sail Date November 2014
Constellation – November 24-29 - Outstanding Cruise - Wish We Were Staying on Longer That is something I say after every cruise, but this one was really too short particularly since the crew and ship were superb. We knew it was going to ... Read More
Constellation – November 24-29 - Outstanding Cruise - Wish We Were Staying on Longer That is something I say after every cruise, but this one was really too short particularly since the crew and ship were superb. We knew it was going to be short five days with stops in Cozumel and Key West and two fun sea days, but were envious of those doing a back-to-back. Captain Tasos Kafetzis has been onboard for almost a month and you could feel his warmth and energy extending to all crewmembers with whom we interacted. The master was visible and approachable in various locations around the ship and seemed to enjoy interacting with the guests. He gave an outstanding presentation on the building of the first two Solstice class ships and his announcements were always tinged with humor. Rich Clessen was the CD and his experience was obvious. He had the excellent string trip, Gran Volta, performing in the theatre for the 30 minutes prior to the production show on formal night which was lots more entertaining than watching the spiraling lights or tired PowerPoint display. The production crew was excellent with equally talented singers. It was nice to watch what I think is an updated version of the long running Land of Make Believe show. White Magic with Michael White and his fiancé, a contortionist from Mongolia, put on an excellent show as did an Elton John impersonator Joel Mason. We noticed that the casino was much busier on this short cruise than on longer Caribbean sailings. We were fortunate to be in one of the new aft-facing AQ rooms - 1130. As reported it is in an excellent location overlooking the stern with no noise heard from below unless you were on the large balcony. Although we prefer the Solstice class ships for all their activities, we thoroughly enjoyed the smaller Blu venue on this class ship. If you eat breakfast in Blu, don't miss Mentor's muesli artistry. Embarkation. As we departed on a Monday, it was very smooth since Connie was berthed at Port Everglades terminal 18 which is used by Oasis/Allure on the weekends. Very nice and spacious (as expected). Even though the ship had to undergo a USCG inspection, boarding started at 11:45; rooms were available at 1PM. Disembarkation/Immigration(again)/Customs. Arriving on Saturday, we were at terminal 25/26 which was fine. It is a long walk (in a covered walkway) from the midship exit on deck one to the terminal. Since it was a five day cruise there were lots of early walk-offs – probably 50% of the passengers. Once again we had to clear immigration and customs which wasn’t too bad with three agents. (Not sure why we had to clear immigration again as we had done it the previous morning in Key West.) Luggage was arranged by deck since it was a short cruise. This terminal works much better for Connie that it did the past two years when we disembarked from Eclipse after a 14 day cruise. Could you find something to complain about - sure, but none caused us concern. We did encounter some higher seas which caused some passengers discomfort and the ship made some noises. There were some railings that needed varnishing, the room air conditioning had a hard time handling the direct sun, etc. Ports: Cozumel - We did the Tulum Ruins ship tour (CZ02). You spend about two hours at the ruins and 4.5 hours getting there and back - a local ferry (nice) for an hour ride followed by an hour bus ride repeated on the return. The ride from the parking lot to the ruins and the taxi ride from downtown Cozumel back to the ship are not included. The ruins were impressive, just be prepared for a lot of windshield/nap time getting there and back. Key West - We did the Old Town Trolley tour which was very good, but chilly on a brisk 65F morning with a strong breeze. (Remember to take a light jacket.) We walked around town and spent the afternoon enjoying the ship (and packing). Before disembarking in Key West, we had to present our passports to immigration after which we had a hole punched in our sea pass card. US citizens cleared in the Rendezvous Lounge on deck four. The line stretched from the lounge entrance to the theatre and back to the lounge but it moved very quickly with three agents. Non-US citizens were cleared in the conference rooms on deck three. Master Tasos Kafetzis Staff Captain Christos Trifyllis Chief Engineer Emmanouil Archontakis GRM Christian Bell Hotel Director Daniel Simon Cruise Director Rich Clessen F&B DIrector Bernard Mazet Executive Chef Yasna Arriagada Captain's Club Host Graeme Kelleher Gran Volta String Trio - Really excellent performers Supastition - House band Roberta Amaral - Guitar/Vocalist Alessio - DJ Read Less
Sail Date November 2014
This was my 25th cruise. My third with Celebrity. The ship was in good condition. We found are ocean view cabin to be very clean, with ample closet space and plenty of light and mirrors. The crew was extremely friendly. We were constantly ... Read More
This was my 25th cruise. My third with Celebrity. The ship was in good condition. We found are ocean view cabin to be very clean, with ample closet space and plenty of light and mirrors. The crew was extremely friendly. We were constantly greeted by staff. The officers were also quite visible through out the cruise. We had "select dining" and never had to wait for a table. The Waite staff was extremely professional. The food always came out hot. Some of the cuts of meat were tuff, but overall the dining experience in the San Marco restaurant was first class. The buffet with the exception of breakfast was a disappointment. Dinner in the buffet was limited and the selection most nights not good. We avoided the buffet and stuck to the main restaurant. After 9:30 good luck finding a snack. It was pretty much limited to pizza & pasta. Entertainment was hit or miss. We attended most of the shows. The production shows with Celebrity's own entertainers were some of the worst. The ports with the exception of Agadir, Morocco were great. Our tour of Taroudant, Morocco was a big disappointment. Over all I would rate my experience on Celebrity, Very Good. Read Less
Sail Date November 2014
We are first time cruisers with Celebrity having sailed previously on Princess, Holland America and Carnival. We were looking forward to our cruise on the Constellation. We are a couple in our early sixties who look for good food, service ... Read More
We are first time cruisers with Celebrity having sailed previously on Princess, Holland America and Carnival. We were looking forward to our cruise on the Constellation. We are a couple in our early sixties who look for good food, service and entertainment on our cruises. We embarked on November 29th out of Fort Lauderdale and it was fast and efficient. Our stateroom was clean and our cabin steward did an amazing job of keeping it that way. The ship was very clean throughout and all the staff very friendly. The service in the dining room was great and the staff were friendly and gave great service. The entertainment on this ship was very good; some of the best we have had in all our cruises. The cruise director Rich was excellent. The Captain on this ship is the best. He was so friendly and had a great sense of humor. Now the not so good. The food we found was mediocre at best, and for us the worst food we have encountered during our many cruises. The buffet hot food was often cold the cheese was often warm and sweating. We noticed they would put the buffet food out for sometimes an hour before they were ready to serve it. The food seemed to be like the food you would get at a 3 star all inclusive resort. The dining room food could be slightly better, but again not up to what I would expect from Celebrity, and definitely not as good as Princess, Holland America or Carnival. We spoke to many others on this cruise and they felt the same way about the food. Celebrity have a promo which is called 123go which includes a free classic beverage package for oceanview cabins and above. I believe most people had this package and if you do enjoy wine or alcohol you should book this package. If you do not have the package the drinks are very expensive. We spent $205.00 for five bottles of wine, and I know those wines at the store are between 8 and 12 dollars a bottle. I do think Celebrity has cut back on quality of food in order to give passengers this package. It seemed to me that Celebrity is going into offering an all inclusive experience, which is great if you like that all inclusive resort type holiday. We gave up going to all inclusive resorts because we felt the food, service and entertainment on a cruise was far superior. Disembarkation was very fast and efficient. To sum up we did enjoy the cruise, but because the food was not up to the standards we receive with other cruise lines we will not cruise with Celebrity again.   Read Less
Sail Date November 2014
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

Find a Celebrity Constellation Cruise

Easily compare prices from multiple sites with one click