1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Constellation Review
  5. Celebrity Constellation Cruise Reviews

1,840 Celebrity Constellation Cruise Reviews

It was our third cruise on X and 7th cruise overall. My wife and I in our mid 50s, loved our experience on Constellation. We had no issues with the embarkation and debarkation processes. Loved our stateroom, its location and perks ... Read More
It was our third cruise on X and 7th cruise overall. My wife and I in our mid 50s, loved our experience on Constellation. We had no issues with the embarkation and debarkation processes. Loved our stateroom, its location and perks associated with Concierge Class! Excellent and dedicated staff, have provided us with an outstanding service quality! We loved the food in the San Marco Dining Room and Oceanview Cafe. The Cruise Director and his staff welcomed us to participate in activities such as safe archery, bean toss, trivia games, bingo, Minute to win it, Deal or no Deal, Silent Disco, Karaoke/Bandeoke in addition to the traditional evening shows. We really had a good time! We used Celebrity Excursions in Dubrovnik, Chania (Souda) Crete, Athens, Mykonos, Santorini, Rhodes and Katakolon. All offered comfortable buses, very qualified guides able to explain the history behind the vestiges and for the most part, were very well organized! Santorini with 4 cruise ships in port, was a bit of a let down for us and most of the cruisers we met on our ship: The main reason is the bottle neck created in Fira, requiring all passengers to return to their ship via this single exit « door ». Passengers had to use one of the following 3 options: Cable car ( 30-45 minute chaotic line up,) Descend the 600 steps on the back of a donkey or on foot, on the path used by the donkeys, which was slippery, smelly and involved having to pass directly and unsafely close behind « parked » donkeys. This said, Santorini is and remains a very beautiful island, In short, we enjoyed a beautiful experience and this trip will remain part of our lifetime memories. Read Less
Sail Date May 2019
We chose this cruise because of the itinerary and the fact that because the Constellation is a smaller ship we could begin our cruise from Venice. Boarding was easy and within 30 minutes of arriving at the terminal we were on board. ... Read More
We chose this cruise because of the itinerary and the fact that because the Constellation is a smaller ship we could begin our cruise from Venice. Boarding was easy and within 30 minutes of arriving at the terminal we were on board. Throughout the cruise we found the staff to be among the most service oriented and friendliest of any of our 34 cruises. The main dining room food was excellent, although it’s obvious they have pared down the menu choices somewhat. We also ate in Sushi on 5 and Qsine and found the food and service in both to be outstanding. We took 2 ship excursions and they were excellent - one in Rhodes and one in Olympia. Tendering was handled very efficiently in Santorini - but the situation with the long wait for the on-shore gondola is ridiculous - not Celebrity’s fault though. At the rest of the ports we took private shore excursions. Entertainment on board was excellent. We enjoyed each of the production shows and the 2 guest musicians; the magician was so-so. We especially enjoyed the “extra” show of Broadway show tunes that the production cast put on on our last sea day. We always found a place to sit and relax. The trivia sessions were pure fun - no fierce competition - just a good time. Bar service was prompt and the drinks were well prepared. Our ocean view stateroom on Deck 2 was room, and our cabin attendant kept it in spotless condition. If there is one thing we would want to change it would be to add another sea day in the middle of the cruise - the pace was pretty grueling if you took advantage of truly seeing each of the ports - and we did. The ship is a little worn, but the crew works hard to keep everything running well. We like the size and layout of the ship - we never felt crowded and getting around was very easy. Read Less
Sail Date May 2019
Solid Celebrity cruise with clean ship, great food and wonderful staff. I was a bit concerned that the ship might appear worn since it’s close to its refurbishment time, but it still looked nice. I appreciate that little things, such as ... Read More
Solid Celebrity cruise with clean ship, great food and wonderful staff. I was a bit concerned that the ship might appear worn since it’s close to its refurbishment time, but it still looked nice. I appreciate that little things, such as the art work, is kept current. Our balcony cabin was wonderful due to the expanded space. The cabin itself was clean & everything worked. (See further description under cabin) Loved our steward. Our last Celebrity cruise was on the concierge class and I missed our little appetizer plate in the late afternoon! We were 3 couples traveling together and all of us found activities to our liking. The musical performers around the ship were excellent. The shows in the main showroom were okay. They had some fun & different late night activities in a lounge. One of our group really enjoyed the apple class he took on board. We will book Celebrity again. Read Less
Sail Date May 2019
Wonderful cruise with a great itinerary.. The service was incredible and the food was great. Traveled with a group of 14 people. No complaints from anyone. None of us had a bad meal on the cruise. Every crew member that we encountered ... Read More
Wonderful cruise with a great itinerary.. The service was incredible and the food was great. Traveled with a group of 14 people. No complaints from anyone. None of us had a bad meal on the cruise. Every crew member that we encountered bent over backwards to make sure we were happy. Loved the ports we visited. Drubrovnik and Santorini were our favorite stops. We used ship excursions in Athens and Santorini. Both excursions were as advertised. On both excursions the guide was very informative and helpful. In Santorini, the only issue was the long line to use the cable car to get back down to the ship. Very crowded due to 4 cruise ships in port. I wish the coach could have taken us back to the port where they picked us up as an option other than the cable car or walking down over 500 steps. Other excursions apparently did that. Our cabin was very clean and the attendant was responsive when we needed him but left us alone when we didn’t. Overall the ship was very clean and comfortable. We went to the outdoor terrace several times and used a free cabana to watch movies. Movies show multiple times per day. Our group dined in the Tuscan grill one night. The food and service was truly fantastic. For a $45 additional charge per person we thought it was a great deal. I didn’t use the fitness facility but the activities on the ship were plentiful and the few that we went to were fun. The “silent disco” was a blast. We also watched a couple of game show like entertainment activities and they were fun. The shows were very good but not all great as compared to other cruises. Live music around the ship was very good. Each day there were musicians and singers performing in various areas. I really enjoyed them. Reading some of the criticism here on the website made me wonder if we were doing the right thing by taking this cruise. I found everything to be great. Sure, if you look hard enough, you can find a rust spot. I think the ship is in great shape. We really like this size of ship and the reviews that I had read criticizing the ship are too harsh. Nothing wrong at all with this ship in my opinion. In our view when the ships get so big and carry 4-5 thousand passengers, the amenities get harder to access. Read Less
Sail Date May 2019
I was disappointed in this cruise, and I don't think I will sail with Celebrity again. The food was nothing special at all; and we didn't think it was any better in the 2 specialty restaurants we tried. The cafe desserts ... Read More
I was disappointed in this cruise, and I don't think I will sail with Celebrity again. The food was nothing special at all; and we didn't think it was any better in the 2 specialty restaurants we tried. The cafe desserts never changed and were less than ordinary. We also didn't find the staff to be very friendly. They rarely smiled or tried to be pleasant it seemed. There were some who were great (and our stateroom guy was great) but in general many were mostly disappointing. They nickel and dime you; and won't even print boarding passes for those that don't have an internet package! They charge for ice cream(for some) at the ice cream place across from the cafe! Entertainment was so so. The computer room guys were not helpful or knowledgeable. Many of the staff were on the their phones! always pulling their phones out of their pockets and looking at them. Not enough activities and not varied enough. Read Less
Sail Date May 2019
I enjoyed the people I met on the cruise. I found the service from the staff to have been wonderful. The ship is clean and well maintained. Most of the entertainment was good; however, It wasn't horrible; it was just not great. Food ... Read More
I enjoyed the people I met on the cruise. I found the service from the staff to have been wonderful. The ship is clean and well maintained. Most of the entertainment was good; however, It wasn't horrible; it was just not great. Food was good, but to get great food, one has to eat in specialty restaurants. Bottled water, soda, and juice is now an extra, and the constant marketing of restaurants, Internet packages, and drink packages is annoying. In the past, Guest Relations would confirm your return flight. Now, unless you have purchased the Internet package, one must pay $34 for an hour of Internet usage to spend the 5-10 minutes it takes to log on to the airline and reconfirm the flight. I find that kind of nickel and diming annoying. Had I been a first-time cruiser, perhaps I would not feel so strongly, as I would not know any better. As for the ports of call, I enjoyed most, but the level of enjoyment was tempered by the crowding in some ports, especially the beautiful Santorini, where tourism is out of control. And despite the crowds in most ports, our tour guides told us that this is "low season" and the the overcrowding that we experienced was nothing compared to what it will be like over the summer. God help those traveling then. Had a good time and will not travel again with Celebrity, I wish I did not feel as though I constantly had to shake the piggy bank every day for what should be just routine service. Read Less
Sail Date May 2019
Itinerary and time of year were good. The ship itself was clean and the staff were lovely. Our butler was fantastic. The sky suite however - not acceptable. We've sailed with Celebrity 3 times and all were on S class (just so you ... Read More
Itinerary and time of year were good. The ship itself was clean and the staff were lovely. Our butler was fantastic. The sky suite however - not acceptable. We've sailed with Celebrity 3 times and all were on S class (just so you know I'm comparing apples to apples) The loveseat was filthy. Stains that should have been cleaned long ago and if not possible, replace the loveseat. It makes one wonder about sanitation. The top sheet on the bed was frayed every day. Granted, the part that's tucked into the bed, but I sleep with the sheets pulled out and that's how I saw their condition. Clean, yes. But frayed. There is also something in the bath water, or the cleaning supplies used in the tub because I broke out in a rash everywhere the bathwater touched. This is the 2nd year in a row on the same ship. So I started using the bottled water for my face and neck and presto - no rash. Of course, I can't bathe in bottled water, nor do I really know if it's a water problem or a detergent, but something's not right. Read Less
Sail Date May 2019
We chose this cruise for the ports. We wanted to see a Dubai and Petra. In my opinion, the ship was in pretty good shape. Yes, it needs paint in a few areas, but it is due for a refurbish anyway. I like the M class ships and was very happy ... Read More
We chose this cruise for the ports. We wanted to see a Dubai and Petra. In my opinion, the ship was in pretty good shape. Yes, it needs paint in a few areas, but it is due for a refurbish anyway. I like the M class ships and was very happy with the ship. We could not get excited about the entertainment offerings in the theatre, which I think was because it was a repositioning cruise. We did enjoy the Take 5 band. The food in the main dining room was good, not great, but I had no trouble finding something that I wanted to eat. I was disappointed with the Tuscan Grill. I thought my steak lacked seasoning and could have used a little more attention from the servers. At $45 per person, I will not go back. Princess specialty restaurants, ie Crown Grill, is $29 per person. We did eat at Quine twice - catching it on sale at $30 per person, I felt we got much more attention and a great selection of food. We had 9 sea days, including transiting the Suez Canal, and 5 ports. We did ship excursions in Muscat, Oman and Petra, Jordan. We had scheduled a walking tour in Muscat which was cancelled, and the only other offering was a panoramic tour. It gave us the opportunity to get off the ship, but we were not impressed with Muscat, or the panoramic tour. Our ships tour of Petra was excellent. I only wish we had another day in Petra to explore some more. We rented a car in Katakolon and drove to Olympia. I was disappointed in Olympia. While there is signage by most of the ruins to describe the ancient use, they did not provide a map or brochure to help you organize your visit. Also, there is no parking at the site. You have to find a parking spot in the modern town of Olympia and then walk to the site. We did like the little town of a Katakolon and the people were very friendly. Our cruise also visited Dubai and Athens, where we had arranged private tours. Read Less
Sail Date May 2019
This ship is in need of an upgrade. We were Aqua class so had access to Blu restaurant. The staff were excellent but the food somewhat disappointing, repetative and the vegetables for the whole 2 weeks were the same - carrots, ... Read More
This ship is in need of an upgrade. We were Aqua class so had access to Blu restaurant. The staff were excellent but the food somewhat disappointing, repetative and the vegetables for the whole 2 weeks were the same - carrots, cauliflour! The self service restaurant was dreadful. Heaven help any non-meat eaters or vegetarians. Pasta with tomato sauce, vegetable pizza, salad bar - same every day, occasionally there were curried vegetables on the Curry station, dreadful selection and poorly cooked. Fish was always in a sauce and dried out. Itinerary - we went to India & Sri Lanka. The trip sounded wonderful. We were also supposed to visit Abu Dabi. From Dubai we travelled to Abu Dabi overnight, arrived early in the morning - had to disembark ship by 8.30 am and were then promptly driven by coach back to Abu Dabi to catch a flight. We would have been better staying in Dubai overnight rather than the supposedly day in Abu Dabi. There is no launderette available for passengers on Board only expensive laudry service. Entertainment - dreadful. The theatre occasionally had some good artists performing. Unfortunately, the new band headed by a Trumpet player who thought he was the star of the shows - just played so loudly that the artists had to scream in order to try and be heard above the band. Very little on offer in the form of deck games. You could throw a bean bag into a whole on a tiny board! They have a large Basketball pitch which is hardly used where other deck games could be available eg shuttle board, deck coits etc. Shopping - extensive area for shops with drab items and highly priced unless you attend one of 'special' events. Generally this was a very disappointing trip. We have travelled with Celebrity before on the Eclipse which was of much better standard. This trip would put us off using Celebrity again. Read Less
Sail Date April 2019
We have predominately sailed with Cunard but after our fantastic experience with Celebrity we are moving to this cruise line from now on.Every aspect with Celebrity was amazing from the service to the food to the cabin it was faultless.We ... Read More
We have predominately sailed with Cunard but after our fantastic experience with Celebrity we are moving to this cruise line from now on.Every aspect with Celebrity was amazing from the service to the food to the cabin it was faultless.We have cruised with Cunard (Carnival 30 times and the quality and service as plummeted across the entire carnival fleet) This cruise was Fabulous from the ports of call to the attention to detail aboard ship. The entertainment was second to none so was the attentive staff and crew.The quality of the food was also excellent and the service in the restaurants was just wonderful. there is absolutely nothing i can complain about.The internet is amazing but expensive at $320 for 15 nights but compared with $180 for 8 hours on Cunard its worth every cent and at least you can use it . Book soon as you get on in order to get the best deal. Read Less
Sail Date April 2019
Chose this cruise because it visited a lot of cities I have on my to do list. But sadly this is like a hospital ship. Brothel red style rooms, hospital food (really really bad) and zero energy. Travelers of a certain age, which is the ... Read More
Chose this cruise because it visited a lot of cities I have on my to do list. But sadly this is like a hospital ship. Brothel red style rooms, hospital food (really really bad) and zero energy. Travelers of a certain age, which is the majority, seem to enjoy this hospital/nursing home ship, but if you are not 70+ yet i suggest you avoid at all costs. The pools are kiddie pools, decor is tacky, lame casino with half the slots out of order. Crap activities and coffee is tasteless brown swill. For any good food or coffee you have to pay. For drinkable water you have to pay - the provided water is smelly beige. It will be easy to pay for because they aggressively hustle you when you walk around the ship. For the shore excursions they allow only a few hours. For example in Oman, we were allowed 4 hours. When you factor customs and travel, that allowed 2 hours to see the city. What a joke. This was my first cruise experience and my last. Read Less
Sail Date April 2019
We chose this cruise as we wanted to travel to India, but were unsure about what that destination would be like, so we saw cruising as a safe and easier option (with the benefit of returning to our version of normality at the end of each ... Read More
We chose this cruise as we wanted to travel to India, but were unsure about what that destination would be like, so we saw cruising as a safe and easier option (with the benefit of returning to our version of normality at the end of each day). It was a good choice. We could experience the manic chaos of India and enjoy the sensory overload that it is, and then retreat each afternoon/evening to our cabin for a hot shower, on deck for a drink, and to the air conditioned comfort we are accustomed to. Overnight in Mumbai was fantastic, as we got to experience the never ending energy that the city offers by going out to a restaurant for dinner then exploring night markets before retreating back to the ship. The other ports were also interesting, but India was our real reason for this trip. The ship and staff were great. We were lucky enough to score an aqua class cabin which meant we could dine for breakfast and dinner in the Blu restaurant. Very good service and lovely well balanced meals made it overall the best dining experience we've had on a ship. We went to the Qsine restaurant twice and that was outstanding. Usually we enjoy nightlife and music in the evenings, but we were so tired after each port day, we didn't bother this time, it was early nights most of the time. The shows we went to were very good and a good variation of acts. Our cabin was pretty standard balcony, which was more than adequate. Read Less
Sail Date April 2019
We did this cruise because it included a land tour of the The Golden Triangle, which was fabulous. We have been on four celebrity cruises, so we felt confident in booking this one. Firstly the pros : Overall the staff were very ... Read More
We did this cruise because it included a land tour of the The Golden Triangle, which was fabulous. We have been on four celebrity cruises, so we felt confident in booking this one. Firstly the pros : Overall the staff were very friendly The ship was clean and tidy The entertainment was very good some nights When in port going ashore was run quite smoothly The pool area was kept clean and tidy Announcements were kept to a minimum Cons: The library was a disgrace, it is so minimal, nothing to read. Lack of meaningful activities, we are completely over trivia, bingo. Putting competitions ect. Several people complained to us that they were bored, it was time to go home they said. The upselling is tedious and cheapens the brand I ordered drinks at the pool bar, they were so awful I never repeated thay again. Drinks at the reflection bar were quite acceptable. We always look forward to the last night to enjoy the lobster tail. When it was served to us we were appalled, the majority of the shell contained some sort of filling which was inedible, no lobster flesh. We sent our meal back uneaten, shame on Celebrity, if you are cost cutting don't put lobster on the menu ! I think Celebrity have forgotten who their core market are, after many cruises I can see a large section is made up of baby boomers and older who would enjoy a lot more activities of enrichment than they are being offered. At certain times of the day tea, coffee and water were only available at the end of the Ocean view Cafe on level ten. Read Less
Sail Date March 2019
We have have been traveling a fair bit for the past few decades. India and Sri Lanka have always been part of our to-go list but only wanted to do it on a cruise because we did not want to stay locally. Imagine our delight when we found ... Read More
We have have been traveling a fair bit for the past few decades. India and Sri Lanka have always been part of our to-go list but only wanted to do it on a cruise because we did not want to stay locally. Imagine our delight when we found this route. We have been to the other places included - Abu Dhabi, Dubai and Oman but we still joined a couple of the tours to revisit these wonderful places. Celebrity Constellation is a very tidy ship. The staff on board including our cabin steward made sure it was kept immaculate. Not once did I see plates or rubbish stacked anywhere. The ship is old but you will be surprised that we never saw any rust or dilapidated flooring, walls etc. Furniture - in the public and dining places were all in very good condition. The biggest downfall of this cruise were the shore excursions. The choices they gave were basically not interesting - just driving around the cities, having a few stops for pictures and a bit of shopping in the local filthy markets. The descriptions of the tours are not well prepared and often misleading. India is a place where people in their 50s visit. They let you walk and walk in the afternoon but they dont say that in the description of the tours. I was in two tours where guests complained to the guide why we have been walking for over 2 hours and worse, walking around in circles in those crowded streets. My husband and I thought it was just us having a whinge privately until we actually heard a couple of the other guests call the attention of the guides. Also, the places they chose to offer more often than not had no historical significance or mildly put, just useless and not interesting for the ordinary traveler. I have heard of other stories where they sent them to filthy plantation sites that did not even have any water. My husband and I think those who prepared and selected the tours on offer did not take their job seriously. I think they just came up with the list without even visiting or trying out these tours themselves. The experience we had with these tours have forced us to re-evaluate our future bookings with Celebrity. We compared the shore excursions being offered by other cruiseliners from the same port. Unfortunately, we found out that Celebrity does offer the poorest type of shore excursions for the other ports of our future cruises. People go on a cruise to see things and not just stay in the cabins. Hence, shore excursions are important. Another thing, we did not like in Celebrity Constellation is the limited number of places to dine. It was a 15 day cruise. Obviously, you cannot expect us to dine at the Blu ( for Aqua Class passengers) the whole time. They only had the main dining room ( San Marco), the Oceanview Buffet and the 3 specialty restaurants, the Tuscan Grill ( never changed its menu) , QSine ( food is truly horrible here) and the SUshi place. I have been used to ships with having at least 8 restaurants on offer. It is not the ship's fault but I think it is worth mentioning in order to avoid disappointment. The Oceanview buffet is were 90% of the passengers have their lunch. Choices are abundant but they seem to taste the same and are often cold. There were days when the food was actually great. The Entertainment is another disappointment. We thought the performers were auditioning for a job when the ship docked. The Cabin was okay except for the fact that the ship only had 5 movies on offer and was played on rotation. Hence by Day 6 you will have the video on Day 1 on offer again. You can opt to rent a movie. With Princess and Norwegian, if you are in this cabin class ( which is one step lower than the suites) you get a wide selection of movies. You can forget the TV unless you can stand 16 days of Fox News. In summary, you need to really do your research when joining a cruise of this type. It was not the worst cruise we ever were on BUT it could have been heaps better if our host pointed us to the right direction in order to see the better side of what India has to offer. The service we received from everyone from the cabin attendant, the restaurants, room service, stores, guest service, etc is one of the best we have experienced in a cruise liner. Read Less
Sail Date March 2019
This cruise exceeded my expectations and this was my 39th cruise overall, over 7 different cruise lines. We were on its sister ship, the Millennium, in October and the Constellation seemed to be in better condition overall. The Millennium ... Read More
This cruise exceeded my expectations and this was my 39th cruise overall, over 7 different cruise lines. We were on its sister ship, the Millennium, in October and the Constellation seemed to be in better condition overall. The Millennium went into dry dock in Feb. and the Constellation is due early next year. We were Aqua class guaranteed and I knew there was a risk being on the 9th deck with noise up above from the pool deck, but I didn't expect banging 2 nights in a row at 3:00am. I let guest relations know, and the next morning they called to see if it had been quieter which it had. She told me they sent security there overnight to make sure it was quiet. We also got an unrelated call from Guest Relations to ask how our arrival to to ship went. We had a problem with Choice air reservations which cost us more at the airport and I was going to contact them then I returned from our trip to resolve it. Guest relations immediately issued me a credit on our account without going back through Choice Air. Our balcony cabin was similar to every other balcony we've had. Only room for one person to walk between the end of the bed and the wall. With Aqua Class we got extra spray jets in the shower. Relative to other cruises, I thought the entertainment was excellent. We had seen several of the guest entertainers on other cruises before, but the Celebrity entertainers were as good as I have seen on ships. They had 3 different enrichment speaking series for days at sea including an Improv duo that my husband loved. We don't do the trivia games or all the merchandise "sales" so that gave us something else to do since we do not hang out at the pool. The itinerary was the reason why we booked this cruise and it was fascinating. India is dirty and crowded, but that's India. It also has beautiful temples, outdoor laundries, gardens, upscale hotels, etc. It's part of the experience. Abu Dhabi and Dubai were much more western than I had anticipated. Phuket is a beach resort paradise. Singapore is immaculately clean and there's a lot to see there. I had arranged private tours in advance for each port, which I do for all of our cruises, so I can't comment on the shore excursions dept. On all cruise ships they are meant to be profit centers unless you go on luxury cruises where they are included. We ate our meals in Blu, the restaurant for Aqua Class. The sommelier and wait staff were exceptional. The food was better than the main dining room. We liked the speciality restaurant, Qsine, better than the Tuscan Grill. Qsine has 20 different tapas selections and we enjoyed everything we ordered. The Oceanview Cafe is at par with other Celebrity and Princess ships. There are a lot of selections but you have to go all the way around both sides to see everything. Azamara is better, Carnival, Royal Caribbean, and NCL are worse. If you are up for an exotic itinerary and can bear the heat and humidity in India, Sri Lanka, Thailand and Singapore, I would highly recommend this cruise. Read Less
Sail Date March 2019
We got tired of Caribbean Islands, and have always wanted to see India. We weren't disappointed! Ship was OK, not new but fine. The crew were excellent, especially the Customer Relations desk which helped us out when my wife lost ... Read More
We got tired of Caribbean Islands, and have always wanted to see India. We weren't disappointed! Ship was OK, not new but fine. The crew were excellent, especially the Customer Relations desk which helped us out when my wife lost her medications and had to have replacements sent by UPS to Oman. We didn't go to the entertainments. The food was good but not great. Good steaks, Prime Rib and Chateaubriand, also good Lamb. Fish a bit disappointing. No problems with passports or visas - quite efficiently handled. We got e-visas for India - very simple process. Overall we really enjoyed the cruise, especially Mumbai, where we could have done with more time. Cochin, and Goa are mildly interesting, we didn't go ashore in Oman or New Mangalore. Took a private car from Muziris Heritage Tours in Mumbai - well worth it! Lilo Jose organised it , and Karim was an excellent guide - we saw a lot in the time available, and had an excellent curry! Read Less
Sail Date March 2019
This is an older ship as has been reported. On the whole this doesn’t create issues as Celebrity has tried to keep the ship fairly tidy but it’s due for a major refit next year. Generally staff were all very cheerful (except the guy on ... Read More
This is an older ship as has been reported. On the whole this doesn’t create issues as Celebrity has tried to keep the ship fairly tidy but it’s due for a major refit next year. Generally staff were all very cheerful (except the guy on the bar in the main dining room who was also very reluctant to give you a glass if you ordered a beer or a can)! The Captain seemed a really nice chap and we did a very good ‘backstage’ tour in which he told us a lot about his job. As Aqua Class we ate mainly in the Blu Restaurant, with an excellent Maitre d’ in the form of Laurence, with Cathy very ably assisting her. Most of the dining room staff here were good too, although we did have a slight issue. Prior to leaving I had prebooked the extortionately priced internet package (over 287$) but had a bit of an argument with Celebrity’s U.K. office as I felt we had been misled over a few things, in particular poor information about the acquisition of visas for our trip. This caused us to pay significantly more than we needed to - I think over £300 for the 2 of us. Eventually we were given a voucher for a meal upgrade as an apology, which was supplied to us onboard. In the Blu restaurant one night, a waiter was obviously trying to ’upsell’ meals in these ‘speciality dining’ restaurants and we put our names down for one. Difficult to remember the conversation but I do feel we mentioned the voucher. He then said we were entitled to a ‘free’ lunch in one of the others’, which we took. When our ship’s bill came we had been charged for both meals. After showing them the invitation they had supplied, they removed the cost of one meal, but wouldn’t take off the other 50$. I saw the deputy manager responsible and made my feelings very clear! He said he’d get back to me later (after talking to his boss). They agreed to give us another free meal in another speciality dining room, rather than give us 50$ back. Reluctantly we agreed, but, what a shambles! As other passengers commented on frequently, the team are obviously trained to refund nothing and get what money they can out of you! The maitre d’ from Qsine asked which restaurant we wanted to go to and what time we wanted him to book us in. Surprise, surprise - we arrived and there was no booking! Luckily they had a table but we are still waiting to have it confirmed they’ve not charged us for it! Whilst writing this I also see they did not apply our Captain’s Circle credit to our prebooked internet package either but the thing that really upset us was our one prebooked excursion. We often do our own thing at ports as we find we can usually do things better, cheaper. However, if I see something we can’t arrange ourselves we go with the ship. In Goa the company were offering an excursion that appealed to us. It cost 440$ for the 2 of us, so was very expensive. However, it sounded good. We should have been taken around a market with the ship’s chef looking at fruit, vegetables and spices after which we were to taste a few local specialities. Then we were to go on a scenic drive to the Odzel Valley with ‘spectacular views of the bay’. Here we would have a cooking demonstration of local foods by a chef from the region followed by a 4 course meal, with beer or a soft drink. On returning to the ship we were also to have a special meal in the evening. What actually happened was that we were driven to the market through roadworks (they are building a motorway along the route - and have been for 4 years!) in a very rickety bus. We had a guide who kept telling us about local fish and coconut curries. At the market we walked around looking at the stalls, fruit and veg with one chilli stall (hardly worth the excursion description of being told all about local spices). We then went to a local ‘tour’ restaurant where we were served an average meal where we paid for our beer (and they overcharged us!). We had only meat curries which were so spicey most of the group couldn’t eat them. Despite all the cleanliness routine on the ship we were then given a plate of 6 desserts for 6 of us to eat from! No trip to the Odzel Valley, no cooking demonstration, no scenic views. Back at the ship the meal in the evening included 3 of the same dishes we’d had at lunchtime, one of which was served only luke warm! Again, no ‘typical’ Goan fish curry! Very disappointing and certainly not what we’d have booked up, let alone paid that sort of money for. Other people complained and head office in Miami were contacted, for which we were reimbursed 20%, their maximum, they said. This was flagrant mis-selling and should definitely have been more money. We enjoyed our cruise overall, and the destinations, but feel let down by the fact we saw nothing of Goa on that trip. It is the first time we have spent as long as 15 nights on a ship and enjoyed this, with more sea days. The itinerary is interesting and it was good to do a linear cruise as well. However, as you can tell, we had some issues and it amazes me that any large companies are prepared to dig their heels in over problems, rather than resolve them effectively. It leaves a bad taste in a customer’s mouth for such a small amount of their money. I told them I write reviews. SURELY, for what it would cost them, a suitable refund on both of these problems would have kept us happier and I wouldn’t have written this. They would have lost very little, yet do not seem to see the importance of customer relations. We had a behind the scenes ship tour and enjoyed this. Interesting to see what goes on behind view. The stage is very impressive and most of the entertainment was good. The band were very skilled and there was a good variety of shows, although the first comedian was poor, not at all funny. Food was usually pretty good, but variable and somewhat repetitive. A shame not to have Thai food in Thailand etc though. I like guacamole, which always seems to be in plentiful supply in the buffet on most ships, but not here. There are gaps in dining, sometimes when you return from trips annoyingly, but a stodgy afternoon tea is offered. Needs to be something other than chunky bread sandwiches and cakes. In Aqua class you get canapés but not sure these are worth having most of the time. Due to the hot air temperatures we only used the Persian Garden steam rooms etc once, too. We had a drinks package for the first time and, I have to say, I did appreciate not having to think about what we drank. Again, though, at times, costs were cut. There is a cocktail of the day, but often at an additional charge to the ‘classic package’. I like Mojitos, but these, and many others’ were made with nasty concentrate so were not nice. Also, I would say that there were not really many decent activities on on sea days. As we had 6 there was nothing to really encourage us to do much on quite a few days (apart from money making things like shop sales and art auctions)! We often read on our balcony. The pool is undersized and was often crowded. I’ve probably written enough now so... did we enjoy the cruise? Yes. Could there be improvements? Definitely. Should the ‘customer service team’ listen to passengers more? Absolutely. Should the company have more respect for passengers than making the odd 20$ extra? Certainly. If Celebrity have a cruise I want to go on again, I wouldn’t rule them out, but I might look for an alternative first. Just a little less penny pinching and they would not have made me feel like this! Read Less
Sail Date March 2019
My wife and I recently sailed on the March 18th Constellation voyage from Abu Dhabi to Singapore. In reading recent reviews on said trip I’m wondering if we were on a different cruise altogether. Why this Itinerary - We’ve done ... Read More
My wife and I recently sailed on the March 18th Constellation voyage from Abu Dhabi to Singapore. In reading recent reviews on said trip I’m wondering if we were on a different cruise altogether. Why this Itinerary - We’ve done the Caribbean, Panama Canal, Coastal, Transatlantic, and Mediterranean. A cruise to the other side of the world (for us) gave us an opportunity to experience new areas with minimal upheavals, knowing that we always returned to the comfort of the ship. So we booked it and started the process. Planning - All adventures require a bit of planning; much of what can be obtained via the internet. So we studied the various countries and their ports of call, checked out the shore excursion offerings, and looked into what could be done on our own. India extended the use of “e-Visa” to cruise ports in 2018 so after uploading the required documents, entering the required data, and payment of fees we had our visas in less than 24 hrs. Obtaining the “Transit” visas for Sri Lanka was even easier. We received them in less than an hour. Also checked how to get to/from the sailing and decided to book air travel on our own as offerings from Celebrity Air were all via Heathrow with lots of wait time between connections and higher costs. And of course ordered our luggage tags which, for some reason, we received twice. But better than none at all. Itinerary - Our home base is the Washington, DC area; Northern Virginia. Flew from Dulles to Abu Dhabi where we had decided on a 2-night pre-cruise stay. We returned eastbound from Singapore where we had also decided on a 2-night post-cruise stay. Thus without thinking about it we ended up with a round-the-world adventure. Abu Dhabi - Navigating the Abu Dhabi airport was easy: made our way from plane to Immigration, collected our luggage, found an ATM right off to obtain local currency, and loaded our luggage on one of the luxury taxis (Mercedes SUV’s); all within 30 minutes. As always we brought along more than we needed, but as we would be gone for 3 weeks why not! We selected the Aloft Hotel as it seemed to be mid way between various sights. We were at the hotel in short order, checked in, had a light dinner, and off to bed. I had forgotten to check if there were any special events in Abu Dhabi. Found out that it was Special Olympics time and that the Aloft was ground zero for this. So lots of folks in the public areas. Next day we were made it to the Grand Mosque and arrived in time to take one of the private tours - highly recommend this to avoid the masses. From there we went to the new Louvre Museum where we had lunch and also took a private tour which greatly explained the format and setup of the museum as compared to the Louvre in Paris. Afterwards went to the gold market souks and browsed a little. Then back to the hotel. Travel to/from all sights in Abu Dhabi was very easy by taxi. It was also very economical. Cruise Day 1 - Abu Dhabi: Checked out of the hotel shortly after 11 AM and promptly arrived at the cruise port, again via taxi. The terminal was small but clean and efficient. Check-in was straightforward; dropped our bags, presented documents, surrendered passports, got our Sea Pass, and were invited to board right away. Enjoyed the welcome cocktail and made our way to the public areas to await room availability. Made reservations for specialty dining as we had purchased a 2 dinner and 1 lunch special. Had lunch at he Oceanview Cafe, found the Martini Bar, and made a quick tour of the ship to get the lay of the land. After room availability announcement we checked out our cabin, met the room steward, found our luggage already there, and started the unpacking process. We booked Aqua class this time as we wanted to compare against Concierge Class which we had always done before. Other than the room locations and the special showers everything else seemed similar to the Concierge rooms. Soon it was time for Muster then, after changing for dinner made we our way to Blu via the Martini Bar. We found Blu to have the quality of food that used to be at the Main Dinning Room. Service and attention were superb by the Maitre’D Laurence, Waitstaff Armando & Gary, and Sommelier Enrickkee throughout the cruise. The food offerings were always varied and very satisfying. Cruise Day 2 - Dubai: We signed up for a ship excursion to the Burj Khalif so we were off by 8:30 AM. This got us through early enough to avoid the crowds; very long lines seen as we came down. Then we took a bus ride through some of the “notable” areas of Dubai - tall buildings, freeways, the outside of the Emir’s palace, and the outside of a couple of luxury hotels at Palm Island. We considered driving around to see the outside of hotels a waste of time and is something that ought to be eliminated as it makes the tour just drag on and on. Back on board for lunch at the Spa Cafe and then took to deciding which of the many activities to participate in. We have always felt that there are so many things to do that one can’t do it all. Late afternoon and early evening Trivia became our mainstay. And, of course, a stop at the Martini Bar on our way to dinner became de-rigor. We did see many of the shows throughout the cruise; enjoyed the large productions most of all. Cruise Day 3 - Muscat: We had signed up for another ship excursion which was called a “Walking Tour of Oman”. Since this was in the late afternoon we took it leisurely, starting with the Captain’s Club Elite breakfast and then wandering through the shops and such until tour time. This excursion ended being one of those that should never have been offered. All participants came ready for a least a brisk stroll but we found ourselves just going a block here to another block there, with way too much time listening to a guide who had difficulty with English and who then sent us off to explore a museum and shop the souk. Many of the participants complained to the Excursion staff to no avail. Fortunately that was the last ship excursion we had signed up for. Cruise Day 4 - Sea Day # 1: We located ourselves in the pool area by mid-morning. There was never an issue with finding seating and continuously enjoyed the music, the pool activities, and the beverage offerings from the pool bars. Also had lunch at the Pool Grill. I had signed up for several of the Cycling classes but decided that it was way too much of an effort so never made it to the gym. This being the first “Chic” night we enjoyed a great dinner at Tuscan Grille. It was very satisfying to see many folks in their finery. The Tux came along as being retirees (pensioners for our British friends) we don’t have many opportunities to spiff up. Cruise Day 5 - Sea Day # 2: More pool time with lunch tidbits from the Pool Grill, Spa Cafe, and Oceanview Cafe. We did find the layout at the Oceanview difficult as one has to circle around to get something from one end and then something else from another end. Understand this is to be changed after the ship undergoes its “revolution”. Cruise Day 6 - Mumbai (with overnight): Wanting to see the sights with a more direct involvement we signed up with “Mumbai Magic” for a tour using local taxis, busses, and trains. This is an outfit run by students who take you throughout the major areas of Mumbai. After the shuttle dropped us off at the “Green Gate” we found our guide and embarked on a fun filled adventure using all of the above conveyances and even stopping for lunch at “Swati Snacks”, where we had a great vegetarian meal. Back to the ship exhausted but very satisfied. My wife, being blonde, was stared at throughout the day. The guide explained that many young people who are visiting Mumbai like to ask for selfies. So we had a good laugh. Cruise Day 7 - Mumbai: This day we went on a tour of the Dharavi slum, the second largest in the world after the one in Pakistan. Again, we did this with a local outfit - “Young Tours”. The tours are led by actual residents and our guide led us through the area visiting various enterprises, enjoying a cup of special Chai tea, and even visiting his home. It was amazing to see so many people being industrious from the lowest job upwards. Cruise Day 8 - Goa: After two days under the unrelenting sun and exhausted from all that touring we stayed on board to recoup. Spent the day mainly inside and participated in various activities. We did enjoy a stint at the Persian Gardens. Cruise Day 9 - Sea Day # 3: More pool time; again no issues with finding seating. This was “Chic” night number 2. By now we were “regulars” at the Martini Bar which meant that the stop before dinner started earlier. Folks were a little less dressed up but still very smart looking. Cruise Day 10 - Cochin: Many on the cruise signed up for “Tours with Lijo” in all of the ports in India. We elected to take the Cochin tour which was essentially a leisurely ride along the backwaters of the many rivers and canals on a houseboat with lunch. The tour was well organized; each group of 20 was assigned to a houseboat, and we cruised along for several hours with a nice lunch served halfway through. The only negative was the long ride to/from - an hour and a half each way. This was the complaint about most tours at all ports - it required a very long bus ride to get to the sights and back. Cruise Day 11 - Colombo: Here we took a walking tour with “Colombo Walks”. Harold, who we met at the port gate after a shuttle ride, gave us a view of various aspects of Colombo - Pettah market, Red mosque, Hindu temple, Grand Oriental Hotel where we enjoyed tea, Fort Clock Tower which used to be a lighthouse, presidential residence, and the Dutch Hospital precinct. Tonight was diner at Sushi on Five. We had exchanged a lunch for a dinner so this gave us expanded offerings from which to choose. Good overall. Cruise Day 12 - Sea Day # 4: Back to the pool for the morning. In the afternoon we enjoyed the Elite formal Tea. Cruise Day 13 - Sea Day # 5: Pool time again with more wanderings throughout the ship. This was “Chic” night number 3. It seemed like everyone wanted to look their best at the last dress-up night. We had dinner at Q-Sine and were overwhelmed with the multiple choices. Interesting experience. Cruise Day # 14 - Phuket: This was the only “tendering” port. The ship anchored off Patong Beach and a myriad of launches ferried everyone to a small pier; about a 15 minute ride. We decided to go to a different beach which was rated best beach # 2 in Phuket - Kata Beach. Found an ATM right by the pier for local currency and took a taxi for the short ride to Kata Beach. Secured chairs and an umbrella; spent the afternoon enjoying the warm water and small crowds. Another taxi ride back to Patong and back to the ship via tender. Cruise Day # 15 - Sea Day # 6: Spent a good portion of the day packing as the cruise was coming to an end. I had purchased several Lotto tickets and as there had been no winners anyone who had tickets was invited to the Casino for a drawing to participate in a slot tournament. Not being gamblers this was our only foray into the casino. My name was drawn and I was one of six that enjoyed the slot event. As luck would have it I ended being the winner - a $100 credit! Now how to spend it - was offered the option of redeeming it at one of the stores. So off we marched to the store areas to see how we could put the winnings to good use. This was also our last dinner at Blu where we once again enjoyed the attention of the entire staff and said our farewells. Bags out by 10 PM and another cruise was winding down. Cruise Day 16 - Arrival in Singapore: Up early so we could have a leisurely breakfast at Blu. Then off to the Elite area to await our disembarking number. Our number was finally called and we sadly left Constellation. Singapore: We found the cruise terminal to be well laid out. Through immigration quickly, located our baggage, and off to find an ATM and a taxi. Only complaint is that the ATM is on an upper floor rather than on the exit level. Finding a taxi was easy enough and we were soon off to our hotel. We picked the Hotel Fort Canning for our 2-night stay. This was the old British Army headquarters and has been very nicely remodeled. Only negative is that while relatively close to the MRT the climb uphill is exhausting in the heat and humidity. Thus it was taxis every time we left and returned. We did use the MRT to shuttle between the various sites once we were down on the flats. We took on the usual major sights over our 2-day stay including the Arab Street area, the Chinese area, the light show at Gardens by the Bay, a climb to the top at Marina Bay Sands with an obligatory cocktail at Ce La Vi, and so on. A big find for us, being somewhat foodies, was lunch at National Kitchen by Violet Bon. Violet is considered the grand dame of Singaporean cooking. And we enjoyed the satay offerings at Lao Pa Sat hawker center. This is where one of the adjoining streets is closed at night and tables and satay being cooked line the street. Again a taxi to the airport with all our luggage and we started the long journey home. In Summary: This cruise did live up to being a journey to “exotic” destinations. It gave us an insight to areas of the world that we had not been to and probably will not return to. Most of the ports where the ship docked were industrial areas requiring a shuttle to the outside; time consuming. We found Constellation to be well maintained and all staff members were always helpful and accommodating. After being on many Solstice ships and several RCCL mega ships we were unsure as to how we would find a smaller ship. Needless to say we took to the size of Constellation right away; easy accessibility to all parts of the ship. One thing we both miss is a Murano class restaurant. We did make our way through all of the eating and drinking venues on the ship other than the main restaurant and Luminae which is reserved for suites. All of them met our needs at various times of the day. We were unable to participate in all of the onboard activities; too many things to do with not enough time. For example we never made it to the Rooftop Terrace to watch a movie. For some reason we also did not make as much use of our balcony as we have on other cruises. We never encountered an overt “up sell”. Yes, there were staff members seeking takers for the specialty restaurants and drink packages. But all it took was a smile and an “already taken care of” reply and we were never asked again. All in all we were very satisfied with our voyage. Until next cruise! Read Less
Sail Date March 2019
Booked the best of India and Sri Lanka at very short notice and with a great discount in the sale. This is our third Celebrity Cruise. The other two were on the Eclipse to the Baltic and on the Xpedition to Galapagos. This cruise was ... Read More
Booked the best of India and Sri Lanka at very short notice and with a great discount in the sale. This is our third Celebrity Cruise. The other two were on the Eclipse to the Baltic and on the Xpedition to Galapagos. This cruise was not in the same class. The ship is very dated with depressing brown decorations everywhere. I can look past this as it’s overdue a refurb which is planned shortly. What I can’t overlook is the aggressive sales strategy which is invasive throughout the ship. Seems to be a glorified shop on the sea! You are targeted for an upscale at every opportunity. Salesmen even visiting your table while you dine trying to sell various upscale dining events. The food standards have dropped massively even in the Specialty dining where two steaks were inedible. The main cafe area was like a scrum most days with some variable quality. The battered fish was so bad I saw many dishes being returned. Staff attitude was also variable which was a surprise as on previous trips all were exemplary. I made one complaint about a shore excursion which was not as described and it took two days to resolve. The Shore Excursion staff were very defensive although they eventually gave us 20% off the cost of the tour (which was fair). As far as the excursions go they are very expensive and if we went again we would make our own arrangements at every port which may did with positive reviews. To sum up there is much evidence of cost cutting and aggressive revenue generation which for me diminished the vacation experience. Celebrity seems to have lost its sparkle and sadly that will be our last cruise with them. Read Less
Sail Date March 2019
What a disappointment! This was the first cruise we had been on and it has put us off cruising for life. Although the ship is due for a refit next year, we didn't really notice how tired it was. The cabin was fine, dining was ... Read More
What a disappointment! This was the first cruise we had been on and it has put us off cruising for life. Although the ship is due for a refit next year, we didn't really notice how tired it was. The cabin was fine, dining was great - great variety of food and plenty of it. Dining Room wine waiter refilled the glasses of the male guests - ladies had to ask for a refill? At some tables the bottle was left for the male diner... never at an all female table. It took a minimum of 20 minutes from ordering a drink to actually getting it? Staff on the whole (apart from the Guest Relations???) were friendly and helpful. Entertainment and Activities were dire! The theater hosted third rate entertainers and the activities consisted of throw the bean bag into a hole and ping pong? Evening activities seemed to be staff doing there utmost to sell you every type of watch from Rolex to Citizen, diamonds, designer clothes, jewelry, holidays.... they even had an art gallery with art auctions every day/evening? It must have been a contest to see who could con you out of the most money on your trip. Tours had been arranged in advance from Cruising Excursions and were excellent. India was a bit disappointing but could have spent more time in Muscat and Dubai. Embarkation and disembarkation was surprisingly easy in all ports. Read Less
Sail Date March 2019
This cruise was on a great promotional offer just over a year ago and the itinerary looked really interesting so we booked. The ship is dated and desperate for a refit which is happening soon we are told - it's really needed. The ... Read More
This cruise was on a great promotional offer just over a year ago and the itinerary looked really interesting so we booked. The ship is dated and desperate for a refit which is happening soon we are told - it's really needed. The layout of the Oceanview Cafe is pretty awful but dictated by the ship structure; having to do a large lap of the track to see what's on offer is a bit of a pain - hopefully the refit will improve this. The ship lacks a bit of atmosphere at times, the piped music is mainly aimed at the elderly audience and could do with being more lively. How about playing some Bollywood when at the Indian ports during breakfast? The places we visited (Abu Dhabi, Dubai, Cochin, New Mangalore, Goa and Mumbai) were all excellent and interesting. Celebrity are relentless in their pursuit of additional sales and crossed the line in my opinion; during the cruise they presented information about ports of call. Part of these made strong suggestions that India was somewhat unsafe and that robbery or being conned was likely; speakers told 'personal stories' of 'anecdotal' accounts in an attempt to scaremonger passengers into booking with Celebrity excursions. For this reason we did not book with Celebrity excursions at all. We used private local tour operators, online booking with great communication and the quality was excellent. They charge less than Celebrity and you see much more with a personal level of service, I really recommend this to enhance your visits to India. We used Magic Tours and Dream Tours Mumbai, both met us at the ship or port gate - really easy, car with driver and an English speaking tour guide. Costs varied from $50 to $115 per person for a group of three depending on what was included; all were private and exclusive to to our group and included private chef cooking on a houseboat trip to a really in depth and intimate tour of Mumbai (Dream Tours Mumbai - check TripAdvisor for review). Entertainment was hit and miss but there is a lot of live music which is excellent and needs to be maintained please. There were 4 or 5 productions by the onboard team and one or two were very missable and low quality, otherwise acceptable - previous cruises have been better. Food is good overall and service was mostly good though the sommeliers were not very prompt or attentive on this ship. We went Concierge Class on deck 8 - this added some nice benefits including a bottle of bubbly, helipad visit and galley tour. We would go on this tour again, mainly for the ports of call and the people we met on shore. All really kind, helpful and happy. Read Less
Sail Date March 2019
We have travelled with Celebrity before including this ship and Equinox. Although old and due for refit the overall condition was good. A few areas could do with some updating overall it was good with some areas having recently been ... Read More
We have travelled with Celebrity before including this ship and Equinox. Although old and due for refit the overall condition was good. A few areas could do with some updating overall it was good with some areas having recently been re-fitted. Our cabin was good. Service was excellent everywhere and the food generally very good. Entertainment varied as it does on all ships but was up to standard. The audio volume was, of course, too high making female singers very harsh but the management will continue to ignore requests to lower the volume as 'they know best'. We had a bundled Classic drinks package which was useful but no one understood how it worked. Wine lists were difficult to find and it was not easy to find out what named drinks and pricing existed in each bar and restaurant. Some wine types ran out within 2-3 days. The daily cocktail was sometimes within the package and at other times not. The Miami management need to review how it all works. Drinks within the package were not charged the 18% gratuity which surprised and pleased us! More UK beers would be nice and not chilled. Excursions were the usual mix of good and not so good and now you have to ask for a shore map as they are kept in hiding behind the Guest Relations counter and not on show as in previous years. Internet package costs are astronomical so don't expect to use Wi-Fi on board unless you are rich. Some public areas of the ship were too cold and management need to check stat settings. Despite the negatives the experience was good. Read Less
Sail Date March 2019
We chose this cruise for the itinerary. We stayed in Abudhabi for 3 nights in a hotel prior to boarding the ship. Boarding was chaos because Celebrity had given strict instruction that we needed to take 4 copies of our visas and 2 copies ... Read More
We chose this cruise for the itinerary. We stayed in Abudhabi for 3 nights in a hotel prior to boarding the ship. Boarding was chaos because Celebrity had given strict instruction that we needed to take 4 copies of our visas and 2 copies of our passport information. On arrival we were instructed to give a copy of our passport information to embarcation team and not our passport. The embarcation team promptly demanded our passports as they make their own copies and told us they did not require ours. We then proceeded to the check in desk where we were asked for our celebrity express pass. We informed them that we were not able to check in on their web site. We were then told don't worry most people have not been able to access our website so we stated from scratch. We finally boarded the ship and go to guest relations to give them the 4 copies of the India visas which were required. We were subsequently told that they only needed 1. The question that should be asked of Celebrity with over 2000 paasengers making all these photocopies half a rain forest would have been destroyed by making these unnecessary copies. The staff as always are brillant and special thanks to Surya Sunset bar and Chris The Sky lounge deck 11. PLEASE NOTE Celebrity double charge both myself and my husband's cards for almost $400 which meant we had to claim the money back via our banks. A lot of hassle to deal with when you get home!. Disembarkation was an absolute nightmare. We needed to leave the ship.at 4am we were told we couldn't as first disembarkation was at 6am. We were also told they would not have our passports back from Abu Dhabi immigation. We were given a letter and told to attend Alpha room at 2:15 on the 17 March as this was for guests leaving late 17. Upon arrival we were told this was only for guests leaving on the 17 and not for early leavers on the 18 and to go back to Guest relations. Guest relations final seem to understand we needed to leave the ship at 4am and we were to collect our passports after 9pm. On attending Guest relation at 9pm we were told they were not available until 3am. They finally registered our early morning call after 4 attempts. We were then informed that no porterage would be available at 4am so we had to drag our luggage off ourselves. The final slap in the face was when reaching the gangway we were told were not on list for disembarkation and they needed to call reception. After contacting Guest relation asking for clearance to allows to leave. The security confiscated our sea card passes and said because they had no facility the would check us out at 6am We felt the excursions were a con and expensive. We have sailed with several different cruise lines and we both came to the same decision that we would NEVER cruise with Celebrity again. Read Less
Sail Date March 2019
we chose the cruise for the itenary and it was a area we wanted to go to but unfortunately we did not enjoy the "MDR" as the menu did not change we spent most of our time in the buffet where there was plenty choice also the ... Read More
we chose the cruise for the itenary and it was a area we wanted to go to but unfortunately we did not enjoy the "MDR" as the menu did not change we spent most of our time in the buffet where there was plenty choice also the entertainment was very poor indeed the main dance/singers only done 4 shows in the 15 day cruise not what we expected at all the house bands well to be honest a pub band would of been better the cruise director (Paul) he does not have a clue how to entertain most of the entertainment he done was game show style or putting round a restaurant and that's meant to be 5 star as for the ship itself we could not fault it very clean indeed the ship staff very friendly but it lacked atmosphere on the pool decks mainly at night the bars were all empty no music or dancing going on and we were not the only passengers to notice this some are celebrity regulars would we go with celebrity again I doubt it unless the rely look at all the areas that need to be looked at Read Less
Sail Date March 2019
Sorry as an extremely seasoned cruisers this was the first time sailing with Celebrity and we were very disappointed. The ship was definitely no 5* the cabin was shabby the bed covers needed updating it was shabby, the towels and flannels ... Read More
Sorry as an extremely seasoned cruisers this was the first time sailing with Celebrity and we were very disappointed. The ship was definitely no 5* the cabin was shabby the bed covers needed updating it was shabby, the towels and flannels etc needed throwing out, the entertainment was not great and the service mediocre. Having said that our cabin steward and our waiters were satisfactory. Our over all impression of the company was that they have a policy of harassment towards their guests to get as much money out of you as they possibly can. We succumbed to buying a drink package on board but on days at sea there was hardly anywhere that you could get a drink before late afternoon. You basically had to be up on deck at the pool bar or the other option was the specialist coffee area where you could get very limited alcoholic drinks or fancy coffee. On sea days the coffee area was totally overwhelmed it was hopeless trying to find a seat or get a drink. Even until the last day of the cruise the pressure to buy another cruise or buy a dinner in one of the speciality restaurants it made us cringe with embarrassment. We have never experienced such relentless selling on any other cruise line and how they have a 5* status confounds us so we do not intend to back on a Celebrity Cruise again. Read Less
Sail Date March 2019
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

Find a Celebrity Constellation Cruise

Easily compare prices from multiple sites with one click