2 Helpful Votes
Sail Date: September 2017
We have selected this cruise as understood of good standing ( for the price paid in Europe !) and a good vessel . We have been badly surprised to have to find verandah cabins totally worn out wih bathrooom facilities totally 'used ... Read More
1 Helpful Vote
Sail Date: September 2017
7th cruise with HAL. Usual high standard of services, especially cabin stewards Santana & Made. As mentioned below, a disturbing situation being locked out of cabin on our balcony occurred sailing from New York City.This situation ... Read More
12 Helpful Votes
Sail Date: August 2017
Chose this cruise because of the ports the cruise was going to (Iceland, Greenland, Newfoundland, Nova Scotia). The ship especially the cabin we had was very outdated. But, it was in good repair. Service and quality of staff varied from ... Read More
3 Helpful Votes
Sail Date: August 2017
This cruise well as it turned out two cruises back to back the Baltics and the transatlantic covered many locations so see cities we had not been too and in the case of Greenland never likely to visit unless by ship and the beauty of ... Read More
1 Helpful Vote
Sail Date: August 2017
The Baltic Sea cruise was our first cruise ever. This was my 75th birthday (March), my wife' 60th in August and the 15th anniversary of our meeting in 2002: three good reasons to celebrate. We choose HL for its reputation for excellence, ... Read More
7 Helpful Votes
Sail Date: August 2017
We were on this ship for 12 days and thankfully only two sea days. We toured the Baltics We noticed that windows throughout the ship had cracks, tile in the Lido Dining Room floor was lifting when people stood on the tile waiting to be ... Read More
14 Helpful Votes
Sail Date: July 2017
We chose this cruise because we prefer traveling with HAL and it was a planned destination. The food and cabin were clearly HAL worthy but the on-board activities and excursions on this ship were a disappointment. The cabin steward, ... Read More
2 Helpful Votes
Sail Date: July 2017
We wanted to see northern Europe and we got a great deal on this cruise. We had many perks, too, like the Pinnacle Grill (beyond excellent), classic drink package, a balcony room and lots of onboard credits. The room valets we had in ... Read More
Zuiderdam Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.7
Public Rooms 3.0 4.1
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 5.0 3.9
Enrichment 3.0 3.6
Service 3.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.1

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