The destinations were the reason we booked this cruise. Food and staff were excellent. Entertainment was almost non existent. Supervision around the pool area was dismal. The size of our cabin K5034 was terrible. The pool area leaked when it was raining, there was a large crack in one of the front windows for the entire trip in the Crows Nest. The complete lack of supervision and mention of ...
We chose this cruise because we were interested in visiting Scandinavia and Russia, and we liked Holland's itinerary best..
We took a one day Holland America tour to Moscow from St. Petersburg on the high speed train. The tour guide had no sign. He held up a banana for the group to follow. After he ate the banana, he used a black umbrella for us to follow. It was hard to find him in a crowd, ...
We chose this cruise to see the Baltic ports we had heard so much about, but also to see the Shetland Isles and a bit more of Scotland than we've seen before. That part of the cruise was our favorite (We're not city lovers.) The Baltic ports were interesting, but this is not a cruise I would ever bother to do again...once was plenty. (Whereas I'd do the VofV or Antarctica again as well as any AK ...
We flew BA a day ahead and opted for the luggage transfer to hotel and airport. This was our second time staying in the Palace Hotel Copenhagen, they run the cruiseship people through like a well oiled machine!. It is a historic hotel that is kept clean, and is beautiful. The breakfast puts every American hotel to shame!
Embarkation was run smoothly, you just need patience, they are ...
We had not sailed Holland for several years. I feel that the clientele has moved to a much older crowd. Many guests on walkers, wheelchairs etc. My biggest disappointment was the itinerary during the day. There was nothing to do. No karaoke, no dance classes, nothing to fill the time if you decided to stay on the ship. Holland may do this intentionally in order to sell excursions. However, ...
We choose this cruise for the ports and we were not deceived, although you need to be prepared since there is very few sea days. Beautiful areas to visit by sea.
We found that the food was of less quality than our previous HA cruise as well as the ship's activities of which we were deceived (although not a lot of time for them on this specific cruise). As other cruisers we found the coffee to ...
We had sailed on the Holland America Zuiderdam out of Copenhagen for a Norwegian Fjord and Scotland/UK cruise in June/July 2017.
Upon arrival at the airport we were transported to the Scandic Palace Hotel in the city and then to the ship the following morning. Checking in at the pier was fast and easy and in a few minutes we were in our Verandah cabin on deck #7 and having lunch at the Lido ...
We wanted to visit these ports and were not disappointed. The ship service and food was superior. We avoid crowded ship excursions but did go to Hamburg with HAL and was very pleased,
Our cabin was more than suitable with lots of storage. The cabin service exceptional. The cabin attendants were efficient and attentive.
The main dining room had a wide variety of high quality food- never ...
We had never sailed with Holland America before this trip and it is safe to say that we won't be sailing with Holland America in the near future. It started well - check-in was smooth and efficient - all staff involved were friendly and very helpful - very professional. But once on board it soon became clear that the demographic was not what we were expecting. Mostly Americans - mostly OLD ...
Chose this cruise because to the location and places visited, also we had cruised with Holland America in 2011 and thought the cruise line was really value for money. This trip everything was just subtly less so. No major disappointments, but lots of minor ones. We found Holland America to be very money hungry, just overall less generous than in 2011. The door key cards failed again and again, our ...