Norwegian Dawn Cruise Reviews

I have just read the last review relating to the same cruise and I couldn't agree more. We understand that the ship has been in operation for 20 years but there were several occasions as though this was the first time that it had been in service. Disconnection of internal staff communication, poor management of embarkation/immigration procedure, apparent disinterest of some of the senior staff, ...

We chose this cruise because of the interesting itinerary from Mauritius, via Réunion, Madagascar, Mozambique , down the east coast of Africa to Cape Town. Even before we sailed, Mozambique was cut. We were involved in the cholera debacle, being due to board on the 25th Feb, but holed up in Mauritius until the 27th. These things happen, we all know that, but the way NCL handled it was appalling. ...

Our group of 7 family and friends were excited to begin the NCL cruise embarking in Mauritius that we had all been planning months. When we arrived in Mauritius, We received a letter via email saying that the cruise was unable to dock due to health concerns by the port. We were instructed to report at our pre-arranged boarding time to the port. at which time we would receive accommodation until ...

This was our 25th cruise and first on one NCL, chosen only because of the unique itinerary sailing to Madagascar, Mozambique, Reunion, and South Africa from Mauritius. Long story short, our sailing was delayed by 2 days and both Madagascar ports were cut, along with both Mozambique ports months earlier (the day after final payment!). We were promised a prorated refund for the 2 missed days of the ...

Chose this cruise because of the itinerary ie. South Africa and Namibia. From day 1 the writing was on the wall. I will start with the good points and there aren’t many. Food-In general this was very good. Good quality and good selection. Food in Aqua and the Venetian was as good if not better than we have had on other cruises. Staff-In line with all other cruise lines stewards, waiters, bar ...

We've used Norwegian for all our cruises and after this one we hit the Platinum level Latitudes. We've experienced some amazing things cruising with NCL, but this cruise has been awful. Only two redeeming things we've had in 12 days. The first was a dinner at their new Mexican restaurant Los Lobos Cantina. The food was excellent, the service was exceptional. We also always book the Mandara Spa ...

We booked the cruise 9 month in advace with great ports in mosambik and madagaskar. A few month later mosambik was canceld and the intresting ports in madagaskar where changed into boring ports. Then where a big pricedrop. Norwegian ignored our complaints. Altough the where about 50 cabins empty, no possibility to get an upgrade. The water and coffee on board tasted terrible and although ...

Most cruisers will have heard of the old French nautical Term "Force Majeure" used by Global shipping company's and insrurance institutions across the World, This description in most cases used to declare "an act of God" or "Inevitable accident" at sea. NCL have taken this title to a next level encompassing anything that goes wrong on board their vessels or extremley bad management or both. I am ...

We chose this cruise for it’s itinerary, even though Mozambique was removed late last year, and an interesting Madagascar port was replaced by two stops in the north of the island which at best could be described as terrible! The South Africa stops were great, Nosy Be and Antsinerara below average due to the Shore Excursion team not explaining the shocking travel arrangements on both, we did not ...

I had always wanted to return to South Africa since living there as a child. For our retirement we planned a dream vacation that began in Cape Town, picked up the NCL Dawn for a 12 night cruise and should have culminated in a 4 day stay in Mauritius, but as a result of the authorities suspecting a cholera outbreak on board we missed out on our Mauritius stay. I have cruised for over 40 years ...