Sail Date: June 2018
I took my nieces and nephew on the cruise but was disappointed with the service for the suite. The inside room had better service. Maybe an off week for the concierge. Food was ok nothing great. The daily shows have gone downhill. ... Read More
I took my nieces and nephew on the cruise but was disappointed with the service for the suite. The inside room had better service. Maybe an off week for the concierge. Food was ok nothing great. The daily shows have gone downhill. Comedian was good. Disappointed that all the activities involved couples and sex. Trying to have time with kids was difficult unless you wanted to subject them to these shows or spend money on bingo. The Butler was great as was the room steward. Very nice ad always pleasant. The app iConcierge was really good. Tapyeneki was one of the high points of the cruise. The chef was awesome. Boarding was easy as well as getting off in Bermuda. Kids were 13, 14, 19, 21 and 24. The youth staff was great. One liked attending the activities. The young adults had a great time and would definitely go back. Read Less
1 Helpful Vote
Sail Date: June 2018
I like to write my review right away so everything is still fresh in my mind. I was travelling as a single parent with two friends who are also single parents. Our kids are different ages (12, 15, and 18.) There is something for everyone ... Read More
I like to write my review right away so everything is still fresh in my mind. I was travelling as a single parent with two friends who are also single parents. Our kids are different ages (12, 15, and 18.) There is something for everyone on this cruise. It’s a small ship, so no big climbing walls, zip lines, etc. We all had an amazing time. Our cruise was over the 4th of July and the ship was at full capacity. I did the same cruise a couple of years ago with less people in late August. Although it seemed crowded at times around the pool, it was amazing. I learned a few things that I would do differently next time we go. We signed up to go again with a great program Norwegian has because we loved it so much. We did not get the internet package – no phones, no internet, no snapchat, Instagram, Facebook. So, if you travel with other families (on not) it’s great to bring a small white board to stick on your door so you can leave messages the old fashion way. When you’re in port there are plenty of places to get free Wi-Fi to update friends and family. The Bermuda Information center has free Wi-Fi, you can sit on the bench outside and access it. We found it nice to be “off the grid for a couple of days.” DINING: There is so much food. I did not go to any specialty restaurants, but my friend went to some and said they were great. I made reservations for our party of 6 at Aqua and Venetian online for our days at sea. Once you are on the ship the main dining times are not open to make reservations at the complimentary restaurants. We did not have to wait in line for any of our dinners, and were seated right away b/c we had reservations. If you plan dinner reservation online you can only schedule Aqua and Venetian. Bamboo (Asian Fusion) says no reservation required. However, you can make a reservation the day you want to dine there once you are on the ship. It usually has a big line so make a reservation in the morning on the day you plan to dine there. Make sure to go to the Venetian for breakfast at least once. It’s mostly the same food as the Garden Buffet, but so nice to have five-star service, and some special menu options. ENTERTAINMENT: Go to every show. The performances are great. If you’re not that interested, at least make sure to go the Elements performance. It is the best show you will see at sea. It’s Broadway meets David Copperfield, and Cirque du Soleil in one amazing show. EXCURSIONS: Book most on your own. You can get to Horseshoe Bay on bus or shuttle. Public bus is great way to see island if you want to see lots of places in one day. Or buy tokens at the Bermuda Info. Center. The cruise excursion to Horseshoe Bay is $45/pp. – Just walk off ship and you can get $7 one way or $14 rt. (per person.) You must see Horseshoe Bay - there are tons of shuttle buses, so pay one way and when you are ready to leave pay the other $7. Most everyone on the Norwegian Dawn does everything they can to make sure you have the best vacation. Of course, there may be things you are not 100% happy with; overall you make what you want of your vacation. We loved it. Read Less
Sail Date: June 2018
We chose this cruise because it was embarking from Boston which is about an hour drive from home. We also had been wanting to see Bermuda again. We enjoyed the cruise even though we left Boston four hours later than we were supposed to due ... Read More
We chose this cruise because it was embarking from Boston which is about an hour drive from home. We also had been wanting to see Bermuda again. We enjoyed the cruise even though we left Boston four hours later than we were supposed to due to a late beer truck delivery. The entertainment was very good and offered a variety of different options. It was nice to have a cruise ship stay in port overnight and be able to explore the island at night. We had a balcony cabin that was plenty roomy and comfortable enough for the wife and I.The balcony is starting to show it's age and could use some sprucing up. Still nice to have though. The cabin only has one power outlet so if you need to charge several electronic devices at once a power strip would be a good idea. We found the staff to be very friendly and helpful. Getting on and off the ship couldn't have been any easier. If you have cruised before I must warn you it is an old ship even if it was remodeled. We had a few plumbing issues that affected our section of the ship but were resolved in a reasonable amount of time.Over all a very good cruise which we would recommend. Read Less
Sail Date: June 2018
We chose this cruise because other families from our son's graduation class were going. We were part of a large travelling party and had a ball! The only negative about this cruise was the loud music. The bands by the pool were so loud ... Read More
We chose this cruise because other families from our son's graduation class were going. We were part of a large travelling party and had a ball! The only negative about this cruise was the loud music. The bands by the pool were so loud you could not hold a conversation with the person next to you. When the young adults 18+ were complaining about the music level, you know it was way too loud. Several complaints to staff resulted in no reduction in volume. The club Bliss and Piano Bar also had excessive volume levels. I would suggest bringing noise reduction ear plugs to reduce ear damage. We found the food to be excellent with lots of variety. We did miss having straws for our drinks. It was a little weird having a frozen drink without one. Don't know why there were no straws on board. Definitely need more bartenders at the pool bar. It took a while to get a drink and the bartenders were pretty cranky when you asked for 2 drinks to save the wait. All in all we still had a great time. Read Less
Sail Date: June 2018
Ship was clean, service was great, with the exception of getting drinks, little slow, with the advent of drink packages the days of drink waitstaff everywhere you look are over. Food was great except for specialty restaurants, again as ... Read More
Ship was clean, service was great, with the exception of getting drinks, little slow, with the advent of drink packages the days of drink waitstaff everywhere you look are over. Food was great except for specialty restaurants, again as with the beverage package destroying the ease of getting drinks, the specialty restaurant package has made it tough to get reservations. If not for these two small issues would have been 5 stars. All said still enjoyed it. Cabin was always kept clean. Room steward was great always on top of things. Pool area was clean with good entertainment most times throughout the daylight hours. Was traveling with a large group which made eating together challenging. Ncl was no help with advance reservations for dining with a large group. Restaurant reservations onboard helped us get reservations throughout the week but only main dining rooms and not til 8pm. Also left Boston 4 hours late which was a bit of a downer. Cruise would also be much better if it left Bermuda a day later and didn’t take 2 1/2 days at 10kts to get home. Read Less
Sail Date: June 2018
We weren't sure that our teenager would have enough to do on the cruise and not convinced that she would join in with the Entourage group without knowing anyone. We were totally wrong. She never wanted to leave and is still in contact ... Read More
We weren't sure that our teenager would have enough to do on the cruise and not convinced that she would join in with the Entourage group without knowing anyone. We were totally wrong. She never wanted to leave and is still in contact with the group. The Director really knew how to get the kids socializing and planned great activities for them. That opened up more opportunities for the adults to participate in different games like Yes or No, see all of the shows, try Mojito tastings and Pamper Classes, etc. The activities for teenagers didn't start until later in the day so we didn't have to pry her away from them to at least spend some time with us. The entertainment was great, there were lots of choices for dining and plenty of places for quiet reading in the sun or shade. Bermuda is lovely and it was great to have just one stop for an few days because there's so much to do and see. We went to two beaches, the Crystal Caves, took a sunset Catamaran cruise, went snorkeling, had a nice lunch and went shopping and sightseeing in Hamilton. Read Less
1 Helpful Vote
Sail Date: June 2018
I have nothing to compare, but the Norwegian Dawn far exceeded all my expectations! Teppanyaki, Cagneys, Moderno, Aqua and Venetian were all excellent for food. The buffet was very good, also! Didn’t enjoy Los Lobos at all, ... Read More
I have nothing to compare, but the Norwegian Dawn far exceeded all my expectations! Teppanyaki, Cagneys, Moderno, Aqua and Venetian were all excellent for food. The buffet was very good, also! Didn’t enjoy Los Lobos at all, except their chips and salsa. I was surprised that there was only one small pool onboard. It was always crowded. My husband surprised me with a 5-day Thermal Suite pass to the Spa, so I spent time in the lap pool. R Everybody, other cruisers and staff, are extremely friendly! I really enjoyed meeting everyone. One thing I found was that Guest Services doesn’t try very hard to help most of the time. I won a prize on Deal or No Deal on Saturday. Every day I went to them to inquire about it and was told to check back the next day! Finally, on Thursday morning, Jessica got in touch with the entertainment committee, who realized the winners’ list wasn’t accurate. No one should have such a struggle to get what they are due! Best part? My husband is down to take another cruise in the future! Read Less
Sail Date: June 2018
We chose this cruise because we thought it would be a good first time cruise for my daughter and her family but it was not. The food was not very good in the dining room it was better in the buffet but not by much. I would advice you not ... Read More
We chose this cruise because we thought it would be a good first time cruise for my daughter and her family but it was not. The food was not very good in the dining room it was better in the buffet but not by much. I would advice you not to stay in a inside cabin midship on level 5 because of the noise all night long and if you go to guest services they will give earplugs and say the noise is from the casino but it's not. My grandson did enjoy the kiddy pool and arcade, the shows they had on board the ship were good. Boarding the ship and getting off the ship were pretty easy and the excursions were ok except for the Royal Naval beach your better off taking a cab to Horseshoe Bay beach. I don't think we will do a cruise with Norwegian again we just weren't very happy and my daughter and family weren't either Read Less
Sail Date: June 2018
This was my first cruise and I went with a friend that had cruised before. The ship wasGreat and the crew was Awesome! They work very hard to give customers their best experience! We went in an excursion to the Crystal Caves and ... Read More
This was my first cruise and I went with a friend that had cruised before. The ship wasGreat and the crew was Awesome! They work very hard to give customers their best experience! We went in an excursion to the Crystal Caves and it was well wiorth it!! Very enjoyable! Looking forward to my next cruise!!! We didn’t get to any of the specialty restaurants. All other restaurants were Excellent!!! Even the Grand Cafe has excellent food! I loved the fruit sculptures! I also enjoyed each different towel animal that surprised me each night in our room. All of the crew was smiling each day, even the rainy day!! There was always somebody cleaning something on the ship. I was truly amazed st the size of the ship and how much crew there was. We went to many shows and events, but you can’t do it all in one cruise!! Cannot wait to go again!! Read Less
Sail Date: June 2018
Everything about this cruise was top notch!!!!!!!!! Driving to the port was quick and easy with parking conveniently located walking distance to the ship. Checking into the ship was quick and streamlined. We were able to get into our ... Read More
Everything about this cruise was top notch!!!!!!!!! Driving to the port was quick and easy with parking conveniently located walking distance to the ship. Checking into the ship was quick and streamlined. We were able to get into our cabin immediately when entering the ship. Our spacious cabin was on the eighth deck with a great balcony. The cabin was clean, bight and happy. We meet our friendly cabin Stewart shortly after entering and she could not do enough for us. We explored the ship finding our way to the 12th deck where we ordered drinks and had a great lunch at the Garden Cafe. There was a fun band playing and the fun was definitely happening around the pool. People were dancing, swimming and enjoying all the excitement. That night the four of us in our party ate at the Venetian restaurant and had great service and truly great food. Our friend Kate is gluten free as well as vegetarian. We mentioned it to our server just lightly while talking and she quietly introduced us to the restaurant/food manager who personally planned Kate's next nights meal with her!!!!! He could not have been nicer or made it more easy. We did not ask for this hands on service but could not have been more impressed or thankful for the attention. It blew us away. We attended shows in the Stardust Theatre as well as the main atrium while at sea. Our friend Tom visited the casino where he won $90.00. My favorite activity was sitting on the top deck in the sun, using the pool and people watching. The pool and hot tubs were great. I never had trouble finding a sun chair(...... or a drink). We arrived in Bermuda porting at King's Wharf Dock Yard. Ton's to do there. Everything from shopping to restaurants to a smaller beach called Snorkel Park. We took advantage of the public transportation which is super easy and inexpensive. We took the water ferry to Hamilton then the bus back to dock yard. Easy, easy, easy and fun. We took three excursions from the ship; The Wild West kayaking, the sunset glass bottom cruise and the Crystal Caves/beach experience. My advice on excursions is do it! It's worth every penny and a blast. If money is the issue at least take advantage of the public transportation and hit the beaches and the high lights of Bermuda. We were pretty much back at the ship every night for dinner and entertainment. We ate at the Venetian, Aqua, the Asian restaurant and the Garden Cafe. We were never disappointed in the food or service. We never had trouble getting drinks or any service. All in all a great experience, worth the price and super fun and easy. I cannot say enough good about everything. I honestly wouldn't change a thing about my last vacation. Ship was great, food was great, entertainment was great. The staff could not do enough for us. We had a drink package as well as the wifi package. Read Less
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.7
Entertainment 4.5 4.0
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.8
Rates 4.0 4.0

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