Sail Date: August 2018
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he ... Read More
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he didn't even informed us that pictures didn't come out right & let's take it again. The entertainment was very good. overall it was good experience. might try again for different destination. Shore Excursions is waist of money. don't do it. better of buying after you reach to Bermuda. it was much cheaper there. Dining staff & also Garden Cafe was really good. you can do plenty of activities at the cruise. they had programs lined up for all day. We had three children with us & they had a good time. Remember to take lots of pictures by yourself. can't trust their staff for pictures & also very expensive. Read Less
Sail Date: August 2018
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly ... Read More
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly considered a smaller older ship but it was plenty festive & fun if you wanted to be festive and plenty relaxing & quiet if you wanted to relax. Pretyy ship. Always clean. More than enough lounge chairs on the sun decks for full capacity ship which was great ! We saw the Irish musician/comedian in The Stardust Theater and he was GREAT ! The Famous Homes & Hideaways shore excursion was relaxing and interesting and fun ! Small boat for this excursion was not overcrowded. Roomy cabin (balcony cabin on deck 8) with enough "storage" to unpack just fine ! Magnifying mirror, safe, hair dryer, liquid hand soap at the sink, small fridge, fully working TV, and coffee pot in the cabin were big pluses. The bed was soooooooooooo comfy. Never slept so good ! Clean and pretty cabin. Nice balcony with two chairs and a little table. Pool towels provided. Shower was roomy and I wasn't expecting that. Shower was modern and worked great---Instant hot water when turning it on and good water pressure. Didn't hear much noise at night when turning in early from inside the cabin even though 8058 is in a convenient location right near stairs & elevators ..... and also near Stardust Theater.! Read Less
Sail Date: August 2018
We had a great time on the cruise. We went to celebrate our 50th wedding anniversary. We upgraded to a balcony room and was so happy we did. We went with 5 other couples that we knew, they all were celebrating there anniversary, All of ... Read More
We had a great time on the cruise. We went to celebrate our 50th wedding anniversary. We upgraded to a balcony room and was so happy we did. We went with 5 other couples that we knew, they all were celebrating there anniversary, All of us had a awesome time on the cruise. We loved the entertainment, especially Patti and Jose. The food was great and our bartender at dinner, Michael, was outstanding. We would definitely do this cruise again. Our room was great and our room attendant Dinky was great. Our cruise was a very memorable time and we had great weather and the seas were so calm. We went to horse bay beach and had a fantastic time, what a beautiful beach. I would highly recommend if senior citizens go to the beach they take a taxi and not go on public transportation, there are too many stairs! Read Less
Sail Date: August 2018
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as ... Read More
Great cruise, everything fun, relaxing. Entertainment incredible with the exception of the atrium duo, they were sketchy could tell that they used pre-prerecorded music averag aversge at most, but nightly band fantastic. The trip was as expected. We had very calm seas and the weather was hot and sunny. public transportation on the island was spotty so use boat shuttles. St George limited on thingdss to do, Horseshoe Bay is very small. Most staff were friendly and helpful. Flex dining was limited more than expected. Great going out of Boston harbor and avoiding need for flights. One item sticks out, very hard to hear announcements over the intercom at all times, very frustrating at times. Boat interior was clean but aged. Restaurants very clean, Aqua was very loud, only used for dinner. Eat early for shortest wait. Would definately take cruise again same time of year, I think overall cruise a good choice if wanting to relax . Read Less
Sail Date: August 2018
Our first cruise in many years and it was so enjoyable. We arrived in Boston 2 days early and did a tour to Cape Cod. Took a taxi to the cruise terminal on the sailing date. The embarkation process was smooth and went quickly. Our cabin ... Read More
Our first cruise in many years and it was so enjoyable. We arrived in Boston 2 days early and did a tour to Cape Cod. Took a taxi to the cruise terminal on the sailing date. The embarkation process was smooth and went quickly. Our cabin was an inside stateroom, very comfortable bed, well organized for storage of clothing and luggage. This cabin worked as well, and better than, most hotel rooms. The cabin steward, Rodolfo, was very helpful and friendly. On my husband's birthday he gave him a Happy Birthday cupcake. Food in all restaurants was very good, service was excellent. The beverage service at the Oasis pool area was outstanding, Franchelle was super attentive and did an excellent job. Entertainment in the Atrium was fun and top notch. There are numerous activities on board, fun for all ages. We chose to spend most of our onboard time lounging and reading around the pool so did not participate in many other activities. We will definitely be cruising again and will chose Norwegian if possible. Read Less
Sail Date: August 2018
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was ... Read More
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back! Read Less
Sail Date: August 2018
This will be a very in depth review. First I will go over the bad...then I will go over the good. I cruised with about 45 people in our group. My wife was group leader of 20 cabins. These reviews are from all of us. BAD: ... Read More
This will be a very in depth review. First I will go over the bad...then I will go over the good. I cruised with about 45 people in our group. My wife was group leader of 20 cabins. These reviews are from all of us. BAD: The ship does not have a lot of entertainment. 1 theater, 1 small pool, plus a kids pool at the back of the ship. 1 club that plays the same music all the time. Same with the band, the band was good but played same music every day. Overall, we were very bored after 7 days. The casino is obviously rigged. They use auto card dealing and shufflers. We had a group of about 45 people, nobody left there up money. DO NOT gamble on a cruise ship. Cabin: We had a balcony. The room was small compared to Carnival's balcony cabin. We had to have a table removed because when the pullout bed was open, you could not get to the balcony. The bathroom was VERY small.....could barely move around. We had to dry off in the cabin because there was no room in the bathroom. The toilet was so small you had to be a skeleton to even fit on the toilet. I'm 5'10" 200lbs....and I barely fit in there. It was very uncomfortable using the bathroom. The bed was pretty comfortable. Balcony was good. Dining: The food on this ship should be quarantined. We have been on Carnival, Royal Carribean and Disney cruise lines. This was by far the WORST food in the history of cruises. Let me clarify. I'm talking about the main dining and the buffets they offer for breakfast and lunch. I will get to the specialty dining under my good review. We ate at the Aqua and Venetian main dining halls. The Aqua had crab cakes the first day...they were the best thing on the menu...so of course...they never had them again. Everything they served was VERY salty. That is coming from someone who LOVES salt. None of the main entrees were very good. They were at best average or below. The breakfast in Venetian was a joke. The pancakes were hard as a rock...the waffles came out cold. Coffee was horrible. I could go on and on. Service: The service on this cruise was laughable. We gave our room steward a 20 dollar tip the first day, so maybe she would be a little more attentive. That was a mistake. We had our 11 year old daughter in the room with us. On Carnival, she had a different towel animal on the bed every single day. This cruise she got maybe 3 out of the seven days and they weren’t even good ones. Whenever we saw her in the halls, she wouldn’t even say hi. We said hi first….it was like she was trying to avoid us. Somebody in our party asked her if she liked her job because she always seemed so miserable…she said no, I hate my job. Seriously????? We couldn’t believe she said that. We believe her because she seemed like she wanted to jump overboard every time we saw her. Her name was Flavia. She even yelled at one of our parties for asking her if she could clean her room around 3pm because she was sick all day. The rest of the crew weren’t much better. In the dining rooms they made us feel like we were bothering them. Trying to get a drink while dining was joke. It took about 20 minutes, so we started ordering 2 drinks at a time. They could barely understand us when we asked for something, we had to repeat ourselves a few times. The 11 year old ordered a ginger ale….they gave her a whiskey on the rocks. She said mommy this ginger ale tastes funny, so my wife tasted it…it was straight whiskey on the rocks….seriously???? The nicest wait staff person was HAPPY HAPPY WASHY WASHY….he was very good and also Wu Hoo from Cagneys steakhouse. Above and beyond. Other then that, total disappointment. I should request some of my included gratuities back for such poor service. Specialty dining: ABSOLUTELY DELICIOUS!!!!! We ate at the Tapanyaki, Itilain place(I forget the name) and Cagneys Steakhouse. Tapanyaki was VERY VERY good....I had steak shrimp and scallops. They gave me the scallops for free because it wasn't part of the combo. We couldnt even finish all our food it was so much. Chef was great. Italian place was very good...good service Cagneys was GREAT...the waiter Wu Hoo...yes thats his real name....went above and beyond...the food was perfect....we had our gratuities included but we gave him an extra tip because he was so good. Ports and Shore Excursions: Bermuda was AWESOME…I’ve never seen such crystal clear bright blue water in my life. It was truly gorgeous. Horseshoe Bay Beach was stunning. The beach was perfect the water and the views were amazing. We went on a jet ski tour at Somerset waterworks. The tour was great, got to swim with and feed the fish. Their business practice needs some work though. They tried charging my credit card because 2 people didn’t make the tour and they asked to join our group, so SWW decided to just put them under my credit card. I never authorized that. They told me to get the money from the person in my group who I didn’t really know that well. Needless to say, I filed a fraudulent charge with my bank. The caves were awesome. We hired a personal taxi to drive us around all day, he was awesome. We have 4 casino cruises coming up and we are not sure if we are going to use them after this experience. OVERALL. The cruise was fun, the ship was terrible. I will never sail on the Dawn again. Bermuda was awesome. Read Less
Sail Date: August 2018
The ship left from Boston which made it convenient. The ship was nice, bathrooms throughout the ship needs more attention. Entertainment was average, needs more diverse entertainment. Cruise personnel were very nice. Very small pool. ... Read More
The ship left from Boston which made it convenient. The ship was nice, bathrooms throughout the ship needs more attention. Entertainment was average, needs more diverse entertainment. Cruise personnel were very nice. Very small pool. Arrived on Sunday to Bermuda even though most shops closed early on Sunday. The food was very good, loved the chili on the deck near the pool. The drink package was a great value. Again the restrooms needed much more attention. The disembarkation went extremely well. The staff was great and the crew worked really hard, god bless them. The room service was great. The staff at the front desk needed a little more patience with first time cruisers. One of the people who was with the group I was in expressed concern about being rushed and inconsistent information. This was not our first cruise so we addressed her questions and concerns. Overall the experience was good. The guests on the ship were very friendly and we met a lot of people. Read Less
Sail Date: August 2018
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of ... Read More
Overall, my experience on this ship was fantastic. I like the smaller NCL ship, as it is not nearly as crowded as the larger NCL ships. The staff is friendly and on top of their game. The biggest drawback on this ship is the lack of quality entertainment options of the larger ships such as the Epic and Getaway. With this said, don't miss the Elements performance in the Stardust Theater. It is very good. Bands around the ship were all very good, but the music by the pool was far too loud. This isn't uncommon, but it really isn't necessary to have it so loud, as it can be heard very well in the far reaches of the pool area and beyond. There were many trivia games, which I enjoyed, but most took place in Gatsby's lounge, which has a very smoky environment with proximity to the casino and cigar smoking room. Even when people aren't smoking, the stale smell of smoke permeates the area. It is also too small to accommodate the number of people who like to play most of the time. NCL has a free ferry that goes to the island of St. George two of the three days while docked in Bermuda. We spent the day doing this and walking all over St. George from the dock and it was a fantastic time visiting the Unfinished Church, Tobacco Bay, and other areas. Read Less
1 Helpful Vote
Sail Date: August 2018
I have been on this ship quite a few times, as I am now a Platinum Latitude member. At the time of this sailing, I was Gold. Granted, the latitude rewards are not much, but this time I expected to have discounts for on board shopping and ... Read More
I have been on this ship quite a few times, as I am now a Platinum Latitude member. At the time of this sailing, I was Gold. Granted, the latitude rewards are not much, but this time I expected to have discounts for on board shopping and spa treatments, which should have amounted to me saving $150.00. I expected the issue to be resolved after speaking with my cabin steward, who looked into it. (Some free items like water and wine should have been brought to my room, and I noticed I didn't get them.) He politely told me to check with guest services. I did, and they told me they also "didn't have information regarding my latitudes status." So, apparently, it's my problem, according to NCL. Whatever they have in front of them on their computer at the time is what you get. I had expected to resolve this easily. I was wrong. I enjoy this cruise and did have a good time, but because this issue shouldn't have been an issue in the first place, I took off a few stars. I think NCL has serious issues regarding customer service. I've read many other reviews of complaints regarding customer service at the atrium lobby. Seems no one cares to resolve complaints of any kind when you try to speak with people there. I now see they had clear reasons to complain. I did find the crew everywhere else on this ship to be friendly and helpful. The food, entertainment and activities were, as always, very good. I could do without the constant nickle and diming of buying lottery scratch tickets, bonus bingo tickets, paying more for certain food items, even in the main dining rooms on the same menu. Unless you note the asterisk on the menu item, you won't know you're paying for it. How many times must that happen?! I have written my complaints to NCL. I would expect them to resolve this with a refund equal to the discounts I didn't get and should have. I really don't care about the things I should have gotten in my cabin, but I definitely should have gotten the priority disembark that would have meant being able to walk off the ship without being in any line. That took 1 1/2 hours! Bottom line? We'll see how NCL handles this. If they choose to ignore me, which I suspect will happen, I will likely not sail with NCL again. Read Less
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.7
Entertainment 4.5 4.0
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.8
Rates 4.0 4.0

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