2 Helpful Votes
Sail Date: December 2017
Variety of ports 4 days of snorkeling only sub par post was St Vincent Statue snorkeling in Grenada day on ship in St. Vincent Beautiful beaches in Barbados fun on the Jolly Roger Awesome snorkeling off catamaran in St ... Read More
Variety of ports 4 days of snorkeling only sub par post was St Vincent Statue snorkeling in Grenada day on ship in St. Vincent Beautiful beaches in Barbados fun on the Jolly Roger Awesome snorkeling off catamaran in St Lucia Panoramic bus tour of Martinque with nice beach break 4x4 jeep safari with Greg in St Kitts which included beach break Catamaran snorkeling with beach break at deep bay in Antiqua coral was alittle sand covered from Maria Shopping in St Thomas Dawn is size of ship which is easy to get around Dined at Le Bistro Teppanaki brazilian steak house and Cagneys was awesome Enjoyed the Mojito Bar with Mel and the Bimimmi bar on upper deck Staff was friendly breakfast was good at O sheehans Azul and garden cafe were ok No kids on this trip their activities were at back of ship Magician and shows were interesting Casino was fun Excellent overall trip! San Juan is recovering it will take time Read Less
1 Helpful Vote
Sail Date: December 2017
They just fall short in so many ways. Try to deceive and nickel and dime. Cheap wine is $13 a glass. French onion soup has a teaspoon of cheese on top. Seafood buffet was only fried fish and calamari. Blackjack and slot tournament, ... Read More
They just fall short in so many ways. Try to deceive and nickel and dime. Cheap wine is $13 a glass. French onion soup has a teaspoon of cheese on top. Seafood buffet was only fried fish and calamari. Blackjack and slot tournament, kept saying up to $500 to make people think prize was $500. Poker tournament said winner gets in championship, but later they said only if they make $2200, so we got there, then they said only after we take 25% first. Just lies and deception. Dinner meatball soup had 3 tiny meatballs, this was just all week long everywhere we turned. Champagne art auction, well after 3 events you get mimosa. Over charge on excursions, we had much better excursions on our own. One said open bar, but that meant rum punch only at a certain point while supplies last and no beer. The main entertainment was quite good, but the Gatsby players stunk soo bad. They only had like 20% of excursions on web to research ahead of time. Never mailed a single thing, most cruise lines will mail an excursion brochure. Had all sorts of activities that had fees, but they would not list the fee ANYWHERE. Deception. Read Less
1 Helpful Vote
Sail Date: December 2017
We wanted to spend New Years Eve on a southern Caribbean cruise away from the cold. NCL is our favorite cruise line and we prefer and enjoy freestyle dining. We ate at four of the Specialty Dining restaurants which were excellent. The ... Read More
We wanted to spend New Years Eve on a southern Caribbean cruise away from the cold. NCL is our favorite cruise line and we prefer and enjoy freestyle dining. We ate at four of the Specialty Dining restaurants which were excellent. The food in the main dining rooms were exceptional. Our last night on board we went to the Aqua and had the best lamb shank ever, just wish I could have eaten it all. To bad I couldn't take it home with me. Booked 2 shore excursions with the ship and the rest we hooked up with local tour guides and was able to see all the things we wanted to see on the islands. The islands we cruised to were very beautiful. Just wished there wasn't so many disobedient, unruly kids on the ship, but did not keep us from having a great time. In the future we will check the dates and time that these kids will be in school. Read Less
1 Helpful Vote
Sail Date: December 2017
10 day cruise with only one day at sea.Great for an overview of many Islands. We did not use the ship excursions.The Dawn is a nice ship but we miss having a terrace in thé back of thé garden cafe to eat outside. For ... Read More
10 day cruise with only one day at sea.Great for an overview of many Islands. We did not use the ship excursions.The Dawn is a nice ship but we miss having a terrace in thé back of thé garden cafe to eat outside. For this rreason , we prefer the Sun or thé Jade..Enough time at each port.Good service at thé restaurants.Few technical problems in our suite but Leah our concierge was vert helpfull. First time in a suite and i highly recommend it if there is 4 of you.Because we had a suite,we could have breakfast at thé Moderno but we only went twice because thé service is slow if you have an early excursion.We had supper at the Moderno,Cagneys and Teppanyaki .Food was excellent except for the Tofu sauté at the Teppanyaki.Cruise on december 28th from Porto Rico. St-Vincent was a port replacing one damaged by the Hurricane .We do not recommend it as part of a regular itinerary. Read Less
4 Helpful Votes
Sail Date: December 2017
This is an older ship with a LOT less of the bells and whistles you get on the newer ships nowadays. That said, we had a wonderful relaxing vacation. We did 8 ports plus our departure port of San Juan on a 10 day New Year cruise. We ... Read More
This is an older ship with a LOT less of the bells and whistles you get on the newer ships nowadays. That said, we had a wonderful relaxing vacation. We did 8 ports plus our departure port of San Juan on a 10 day New Year cruise. We found the Dawn to be a perfect ship for such a heavy load of port days. Once back aboard, we ate, watched a show, read a book and slept (very different from the non-stop activities we usually find ourselves involved in on other newer ships). Service was top notch. By far the most friendly and welcoming crew we have ever encountered. Basically every crew member would say hello as you passed them. We were surprised to see how many of their officers are walking about on the ship and were always very friendly as well. We missed having the same waiter every night like on other cruise lines, but after we found a good one, we requested his table every evening. We only ate at the MDR and no pay restaurants. The food was good overall. The beef was ALWAYS cooked perfectly (a real improvement over other cruise lines). Fish was under cooked a couple of times. They put basically no vegetables on your entree at all, so ask for more if you want them. We ate at the Venetian dining room the first night, but found it to be far too loud and the service slow. We went to Aqua for the next 9 nights and loved it. Much more intimate and quiet, as well as we found their servers to be more personable. Be sure to go for crepes in the buffet every evening. The name of the assistant cook working the crepe station was awesome (his name escapes me right now). Shows were OK. Everyone has their own preferences. We did not enjoy the Flamenco Dancers or the singer (something Aaron). The show band was good, dancers good, illusionist very good, comedian OK, ELEMENTS was outstanding. JC Sanchez, the cruise director was outstanding. The people on the island of San Juan were so gracious and welcoming, thanking us many times for visiting them after hurricane Maria. We cannot wait to return to San Juan again. We visited St. Kitts for the first time and it is now one of our favourite Caribbean islands. The people were very friendly, the island is so clean, you were not hassled to buy things constantly, the views are incredible, the prices are great ($5 for 3 beer in the port and shirts half the price they are in other ports we stopped in for the same item). Read Less
2 Helpful Votes
Sail Date: December 2017
We are German citizens and booked NCL because it was the only ship in the Caribbean that fit our schedule. We expected mostly US citizens, but there were many Canadians and Puerto Ricans, no problem. We booked a balcony cabin (BA), then ... Read More
We are German citizens and booked NCL because it was the only ship in the Caribbean that fit our schedule. We expected mostly US citizens, but there were many Canadians and Puerto Ricans, no problem. We booked a balcony cabin (BA), then offered $200 pP for a Mini Suite in the upgrade auction, and won. Everybody on the ship was great, employees and passengers alike. We mostly had dinner in the Venetian, and breakfast in the Garden Cafe. We liked the concept of being served the meals instead of going to the buffet like on the ships we had been on before. Service was always excellent. Churrasco was super great, Cagneys Steakkouse was okay. The menu at Cagney was a bit limited. We booked one excursion (Catamaran in Antigua), which was great. On the other days we ventured off by taxis or walked to town or the nearest beach. Drinks were great, good quality and selection. We had the drink package included in our cruise package, very nice to just show your card, and not having to bother with tips. However I would hesitate to buy the UDP seperately, as it comes up to more than $100 pP. I cannot drink so much :-) Read Less
2 Helpful Votes
Sail Date: December 2017
My family and i chose this cruise for the awesome places it went. THEY WERE MOSTLY GREAT Cruise was disappointing starting with embarkation in san juan. Had to wait in very long , hotline to get luggage tags, then another to drop ... Read More
My family and i chose this cruise for the awesome places it went. THEY WERE MOSTLY GREAT Cruise was disappointing starting with embarkation in san juan. Had to wait in very long , hotline to get luggage tags, then another to drop luggage off. SHIP COULD NOT HAVE BEEN MORE BASIC IN DECOR Room was dirty, fingerprints and dirt, had to be cleaned again. FOOD LACKLUSTER, BUFFET ONLY HAD 1 STATION OPEN BY 830 PM AND NOT MUCH SELECTION IF YOU DO NOT HAVE SPECIALTY RESTAURANT PLAN, BE PREPARED TO BE RIPPED OFF ENTERTAINMENT AWFUL STAFF NOT THAT NICE Toilets clogged several times thruout 11 night cruise, had to make many phone calls over extended periods of time to get responses. LEFT MESSAGE FOR TONY, THE MANAGER WHILE ON BOARD TO COMPLAIN AS WELL AS EMAILING NCL CEO WHEN WE RETURNED HOME, NEVER HEARD A REPLY WILL NOT CRUISE WITH NCL AGAIN Read Less
2 Helpful Votes
Sail Date: December 2017
Norwegian failed its customers on this cruise -- let me count the ways: 1) offered locals in San Juan a discount that was not only fair to its regular fare paying customers but most likely cost NCL money. I realize filling cabins is the ... Read More
Norwegian failed its customers on this cruise -- let me count the ways: 1) offered locals in San Juan a discount that was not only fair to its regular fare paying customers but most likely cost NCL money. I realize filling cabins is the goal and this is standard procedure for various cruise lines sailing in/out of San Juan. But $300-400 dollars for inside cabins, allowing 4-6 people per cabin, while others paid $2-$4K/pp was not/is not fair. It also created an extremely unpleasant experience for the more experienced traveler and/or anyone with basic social manners and awareness because the passenger list was heavily weighted with the less than experienced and generally good mannered traveler; 2) NCL allowed passengers to bring and play their personal music at their dinner tables, the pool, and Atrium!! These passengers consumed every space on the ship and were unaware and disinterested in anyone else trying to make their way through the deck hallways, pool deck pathways, the buffet (!!you would think some people have never eaten in public or shared space with others!), getting on or off elevators became an almost push and shove experience and just overall general courtesies did not exist for the majority of these passengers. The blocking of deck / public hallways was not only an annoyance but a safety issue; 3) Excursion offerings were lacking and the few we booked through the ship the vendors were less than customer oriented. After the first 3 islands excursion experience, we ventured out on our own. Excursion desk - not helpful or courteous; 5) Witnessed a lead restaurant manager publicly reprimanding a server - BAD FORM!; 5) The Good: the NCL staff, especially the bar, casino and restaurant staff were excellent. Except for the Garden Cafe' and Cagney's Steakhouse, the food was excellent. The drinks and drink offerings were also excellent. Also enjoyed the itinerary and the little Christmas touches, e.g., caroling, Santa Claus, playing old Christmas movies, etc.. You can't beat spending Christmas in the Caribbean but don't sail out of San Juan with NCL. Read Less
Sail Date: December 2017
Newly refurbished ship. Very attentive crew. Good itinerary, even though it had to modified form the original booking due to Hurricanes Irma and Maria. We very much enjoyed the routine of the ship and schedule. We were in port for ... Read More
Newly refurbished ship. Very attentive crew. Good itinerary, even though it had to modified form the original booking due to Hurricanes Irma and Maria. We very much enjoyed the routine of the ship and schedule. We were in port for all but two days of the total 12 day itinerary. The islands we visited ranged from great to not so great. We missed going to Tortola and St. Maarten due to the hurricane damage. Instead we went to Guadaloupe and Antiqua. Guadaloupe was a nice surprise with the spice market. Antiqua was not so good. The people in most the islands were welcoming and glad for the tourist dollar. We did not book any excursions due to travel with family members wanting to do different things. We did use local tour companies on Aruba and Caricou which were just fine in price and what they provided. Really enjoyed the pre-dinner gathering and cocktails in Gatsby's Champagne lounge every night. The entertainment was ok, but the service was exceptional due to Suresh, Priscilla, and Maria's attention to our group. They knew our names by day #2 and what we liked to be served. We can't say enough about how great these three crew members were and how well they represented Norwegian. They should all get a big pay raise! We ate in all the alternative dining rooms. Our best meat was in the Bistro, followed by Cagney's, then Teppanyaki. La Cucina was ok, but the delivery of the meal was mixed up. The Venetian was for the most part a good experience. We seldom had to wait more than 5 minutes for a table for six. Definitely recommend the beverage package; very nice to not have to sign for drinks every time we ordered. Embarkation and debarkation were painless and easy going. Very well done. Read Less
1 Helpful Vote
Sail Date: December 2017
Chose this cruise due to the great ports listed in the original itinerary. Could have definitely lived without Guadaloupe stop which was substituted for St. Martin. Have been on 14 prior cruises, second on NCL and was really disappointed ... Read More
Chose this cruise due to the great ports listed in the original itinerary. Could have definitely lived without Guadaloupe stop which was substituted for St. Martin. Have been on 14 prior cruises, second on NCL and was really disappointed at how crowded and noisy the common areas were. The atrium area, coffee bar, pool, deck, Aqua and Venitian dining rooms and especially the Garden Cafe were all so loud and overcrowded. Everyone seeming to try to talk over everyone. Mostly could not find a place to sit for breakfast or lunch, and kids running everywhere, unsupervised. Used our mid ship patio often for some peace and quiet as well as trying to find a quiet spot on deck. We found the entertainment to be excellent. As well as the service. Staff was very friendly and attentive. Cabin size was disappointing. We have experience larger rooms in same category on other cruise lines. Closet and storage space was space and no night tables with drawers. If this is NCL's product, it may be awhile before we consider another cruise with them. Read Less
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.8
Entertainment 4.5 4.0
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.8
Rates 4.0 4.0

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