602 Royal Caribbean Navigator of the Seas Cruise Reviews

Great choice of food at Windjammer and staff always going the extra mile to make you cruise memorable, good choice of activities but not the best ships if you have children under 4 years old. Returned to ship after 10 years and ... Read More
Great choice of food at Windjammer and staff always going the extra mile to make you cruise memorable, good choice of activities but not the best ships if you have children under 4 years old. Returned to ship after 10 years and couldn't believe how much the price of drinks have increased, cheapest bottle of wine $34 going to $330., bottle drinks you are looking at least $8 for a can of Boddingtons bitter or 500ml bottle of Old Speckled Hen as an example. All drinks have an 18% service change so please budget for this additional cost. Deluxe drinks package is not built for a light / moderate drinker, budget for nearly £70 per day on your drinks as a couple. A deluxe package for a 14-night cruise will set you back $910 (£685) if you have not managed to have this added to your deal. Look at booking on another ship of the fleet if you are traveling with young children, any babies or children no toilet trained as unable to go into the pool (no even with swim nappy). Fantastic ship for couples and a mature traveller, mixed activities to keep all the guests entertained. Ask Royal Caribbean to avoid adding Morocco to future port of call. Shore Excursions can also set you back if you are planning to sign up for a tour, anything from $35 to $150 as a guideline per person. Read Less
Sail Date September 2017
We chose this cruise for the itinerary & pricing. We stopped in Amsterdam in advance & stayed overnight in Southampton.Embarkation went smoothly. We boarded the ship & went straight to The Windjammer. We had access to our ... Read More
We chose this cruise for the itinerary & pricing. We stopped in Amsterdam in advance & stayed overnight in Southampton.Embarkation went smoothly. We boarded the ship & went straight to The Windjammer. We had access to our cabins at 1:00 pm. The ship was amazing, the size & the layout.We were new to the inside promenade with shops and entertainment areas. 4 of us were in two virtual balcony cabins on the 9th deck. The 5th was in an inside cabin on deck 8.The cabins were a decent size and it was fun having the virtual balcony.Great service from our room attendant, Alexandre was always smiling and very helpful.We ate most breakfasts in the buffet and most dinners in the dining room with my time dining. The food was good, even in the promenade cafe.Our wait staff in the dining room were very attentive & always smiling. The seating areas were very overcrowded making it very difficult to maneuver through the chairs.Both in the dining room & the buffet. In the buffet there was a constant call to move out & let others in, one could not even enjoy an extra cup of coffee in peace. The din from the clatter of things was loud.The shows and entertainment were good. Amazing to watch the ice show on a moving ship. Again at the various bar areas there was little seating and they were jammed as well. Especially on the promenade deck.The ports were amazing, we took some RC shore excursions & did some on our own. The port experts/lecturers showed little or no enthusiasm & even had trouble pronouncing port names.RC needs to improve the organization of the gathering prior to shore excursions leaving the ship Quite chaotic and mixed up misinformation on the part of the staff. There was quite an upset on the beach transfer buses in Lanzarote. Problems in Agadir, although some were port problems. As well directions on leaving the ship in a group was very confusing due to poor communication between the staff members. For this itinerary I might suggest doing more ports on your own We had a great time on this cruise and as it was a busy itinerary we enjoyed the sea days. Again, the loungers on deck were jammed together to provide more seating making it difficult to get on and off them. Only on one sea day were most of the loungers used. Would highly recommend this itinerary, Just some minor ship updates as she is starting to look tired in areas. My guess with the tight seating areas they are trying to please the complaints of lack of seating, but now things are too crowded together. Had a wonderful cruise. Read Less
Sail Date September 2017
My husband booked this cruise about 1 year ago and we got 50% off the fare for the second person.We were spoiled and pampered on this cruise. Cabin was quite spacious and clean and the bed was comfortable. The food was delicious and there ... Read More
My husband booked this cruise about 1 year ago and we got 50% off the fare for the second person.We were spoiled and pampered on this cruise. Cabin was quite spacious and clean and the bed was comfortable. The food was delicious and there was a large variety of dishes to choose from. The entertainment on the ship was of high quality and very enjoyable. The service was excellent; especially from the waiters at our dining table (Drazen and Jean) who were very friendly and catered to all our dining needs. Fabiano checked every day to ensure that we are satisfied with everything. Friendly Noemi who cleaned our cabin did a thorough job and ensured that we had everything we needed. We were well matched with the couples chosen to sit at our table and they made our dining experience so much fun! I would certainly choose Royal Caribbean again int he future. Thank you! Read Less
Sail Date September 2017
Our first cruise out of Southampton , no flights Great port facilities, car parks next to ship. Boarding was quick. We picked this cruise because of itenary and was not disappointed Only Vigo was a bit disappointing being Sunday ... Read More
Our first cruise out of Southampton , no flights Great port facilities, car parks next to ship. Boarding was quick. We picked this cruise because of itenary and was not disappointed Only Vigo was a bit disappointing being Sunday and nothing open. Highlights being azores and maderia. We did, nt do excursions at every port but the ones we did were excellent Our cabin was OK and alway kept, clean, attendants work so hard. I have seen people moan about the food but I don't, t know why we did,nt have one bad meal plenty of choices and food always hot. Tried 2 specialist restaurants chops and sabor both excellent. To my surprise the windjammer was OK too, had some bad experiences on previous ships. Entertainment was good as usual and cruise director chubby was very entertaining, liked his meditation classes. All the facilties were great, we like the gym especially, like the fact you can have sauna or sit in jacuzzi after. Bars were all good, service was excellent and friendly but why so many brits(I, m British) what to sit in a pub astounds me! The only thing that I found out on this trip was that when weathers bad on cruise days there did, nt seem to be enough seating. We were a bit unlucky with weather on sea days but that's just something you can, t control. Royal carribean need to sort out the sun beds we did, nt get chance to use one in solarium at all, one afternoon there were 6*people and the rest covered in towels, bit of a joke. All together though great trip Leaving ship was very good sad to go home Read Less
Sail Date September 2017
Never been before. Very good cruise. Staff were excellent. Very good for disabled passengers. Tours very expensive. Wouldn't bother doing any. 300$ for a trip to Paris. I have done a coach trip from the UK for 4 days for half that. ... Read More
Never been before. Very good cruise. Staff were excellent. Very good for disabled passengers. Tours very expensive. Wouldn't bother doing any. 300$ for a trip to Paris. I have done a coach trip from the UK for 4 days for half that. Local cabs quarter of the price and excellent services. Shops extremely expensive. Forgot to buy toothpaste and charged 7$ on the ship. Royal Caribbean try to get every last penny off you when on the ship. The Promenade cafe is very good for snacks but too many passengers use it as a library or for playing cards meaning other people who want a coffee and snack have nowhere to sit. Some passengers can be very selfish. In my opinion they should be politely asked to leave when they have finished eating or drinking. It is not a meeting room. There is a lack of places to sit with friends when the weather is too bad to go outside. Read Less
Sail Date September 2017
My husband and I booked this cruise nearly a year ago. We were very happy with the interaction between the staff and crew and made to feel most welcome. The MDR staff was wonderful and most accommodating to everyone at our table. They ... Read More
My husband and I booked this cruise nearly a year ago. We were very happy with the interaction between the staff and crew and made to feel most welcome. The MDR staff was wonderful and most accommodating to everyone at our table. They also provided a lot of fun during our meals. Our cabin was roomier than we expected. We had the same category as the last time we sailed (D1), but this location was far superior and the room was larger. We were at the rear of the ship. This size ship is not our favorite, but the itinerary was the one we wanted. We prefer the Radiance-size ships as we are not huge fans of the Promenade. We ate both breakfast and lunch in the Windjammer. Yes, occasionally it was crowded but we never waited long to find a place to sit. We were happy with the food offerings there. Occasionally we would go there in the evening for dessert and were impressed with what they were serving for dinner. I am unable to rave about the nightly entertainment. One of the comedians, in particular, hailed from Great Britain and we could not understand a single word he said. It seemed, too, judging by those around us, he told many inside jokes and we missed them all. It was difficult, if not impossible, to leave because as others left the theater, he would embarrass them. The ice show was great. We booked all of our shore excursions with companies other than using the ship's choices and were extremely happy with our decisions. The excursions could not have been better and we learned so much about each place. The Guest Relations staff was also terrific. We used the gym on all sea days and found it to be adequate for our needs. Read Less
Sail Date September 2017
First and fore mostly the customer service I experienced with Royal Caribbean was beyond exceptional. All staff I encountered were happy to help and often went out of their way to make sure our needs were met and that we were enjoying out ... Read More
First and fore mostly the customer service I experienced with Royal Caribbean was beyond exceptional. All staff I encountered were happy to help and often went out of their way to make sure our needs were met and that we were enjoying out cruise experience. This was my first cruise with my family and I was pleased with the size and cleanliness of the staterooms. Given Navigator of the seas is not the newest ship a touch up may be due however the rooms were cleaned twice a day consecutively by our stateroom attendant. In terms of food, I was very pleased with the selection and flavour of the food all the way from breakfast to dinner. There was a wide selection of entertainment and activities although I mostly chose to relax in my room and read. I will say however there was not much to do for the ports of call on this cruise so will probably pick ports with more to do next time ( Canary islands/barcelona). This experience was 4/5 and not 5/5 due to the water shortage on the last day when we docked back in Southampton, meaning I was unable to take a shower before leaving the ship and had to drive back to London unabathed, lol! Overall I enjoyed my experience and would go again (granted they can explain and apologise for the water shortage on the last day) Read Less
Sail Date August 2017
IMO Unnecessarily expensive. $38 for 6 litres of water, $14 for a bog standard cocktail including 18% non-negotiable service fee, $110 approx for an excursion, Internet for week $93. They tried to charge us $27 a day service charge ... Read More
IMO Unnecessarily expensive. $38 for 6 litres of water, $14 for a bog standard cocktail including 18% non-negotiable service fee, $110 approx for an excursion, Internet for week $93. They tried to charge us $27 a day service charge which we managed to cancel. Don't get me wrong, I really enjoyed this cruise. The food was great, The cabin staff were friendly and efficient. the overall service friendly, though there were long waits for drinks at busy times. (the ship was filled to the rafters). it's just that I felt there is too much empathis on sales. At one time, I had 18 onboard messages, all trying to sell me an 'experience'. Why did we spend over 14 hours in Le Havre, It is a one horse town without a horse. Laughably, it's billed as Paris (Le Havre). I would have preferred to sail rather than sit in dock in a town that really couldn't give a damn. The ship - Navigator of the Seas has probably seen better days but is still a great ship. Read Less
Sail Date August 2017
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last ... Read More
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last night/last morning no toilet or water.Got email when home apologising but not good enough Royal Caribbean. Positives were mostly good staff, exceptional in Sapphire restaurant. Negatives were spent a lot of time at customer services and advise you check your bill for surprises on the last morning that get added even when you owe nothing. Food was of a good/high quality and varied.Waiters and restaurant staff were exceptional. Bar staff were always polite and helpful and you could have a laugh with them. Pool deck was often wet and not cleaned of water so they were a hazard. Pools were closed as children on two occasions were either sick in the pool or something more undesirable was floating in the pool. Smoking on pool deck should not be allowed on a family cruise and smoking on balconies is meant to be banned but the family below my daughters cabin were smoking. And why is smoking allowed in certain parts of the casino on some nights not others? Not all gamblers smoke so why inflict it on others. Read Less
Sail Date August 2017
We chose this cruise for the ports - LaHavre, we went to Normandy - it's a long drive but worth it, Lisbon, Portugal and Vigo, Spain. Nice ship with lots to do. We had good weather and calm water so the trip was great! Food in Main ... Read More
We chose this cruise for the ports - LaHavre, we went to Normandy - it's a long drive but worth it, Lisbon, Portugal and Vigo, Spain. Nice ship with lots to do. We had good weather and calm water so the trip was great! Food in Main Dining Room was good most nights and there are plenty of choices. Dining room staff was very good at dinner. At breakfast an lunch they were a little less attentive but brought us whatever we asked for when we got their attention. The entertainment was ok - the piano player was good and the cruise band was very good but the main performances were just fair. The ship is kept very clean and I would recommend taking a trip on her. Embarkation and disembarkation were smooth for our trip and it was sold out. We took private tours in all 3 ports so I cannot comment on the cruise ship tours for the ports. We did take a cruise ship tour back to Heathrow that stopped at Windsor Castle - great stop - I would recommend it if you have the time. Read Less
Sail Date August 2017
I picked this cruise mostly because of the dates, to take 3 teenagers, hoping to find simething to keep everyone happy. It was our first cruise and we were all impressed with the food, drinks and cleanliness. Our stateroom with a balcony ... Read More
I picked this cruise mostly because of the dates, to take 3 teenagers, hoping to find simething to keep everyone happy. It was our first cruise and we were all impressed with the food, drinks and cleanliness. Our stateroom with a balcony (1374) was spacious and there was no noise or disturbance at all despite being below the windjammer. The destination Ports however were very dissappointing and the additional cost incurred in getting from the boat was scadelous. Gijon was especially shocking. The ship docks by a huge coal heap surrounded by processing works. It's a good 20 minutes by coach into the town and it really wouldn't be safe to try to walk it as it's completely industrial with no paths. The cruise company charge €10 per person regardless of age for this journey. The shuttle buses do run frequently however. At Bilbao we chose to walk from the dock to the Metro station and get the metro into the city. The Guggenheim museum was definitely the highlight for us. Overall I would consider another cruise, but only if I could afford one where the weather was guaranteed. It's really not worth it if the wind is whipping on the deck and your goose bumps get wind burn rather than sun burn. Read Less
Sail Date August 2017
I've only been on 2 cruises - both on the Navigator, and both leaving from Southampton so I have little to compare each to but I am impressed with both. Whilst I would now like to experience a different ship, I am keen to stay ... Read More
I've only been on 2 cruises - both on the Navigator, and both leaving from Southampton so I have little to compare each to but I am impressed with both. Whilst I would now like to experience a different ship, I am keen to stay "loyal to Royal" but wouldn't consider a third cruise on Navigator to be a compromise. I also think the embarkation and disembarkation at Southampton is fantastic. It's a well oiled operation that runs so smoothly. It really does get the first day off to a great start. It's hassle free. Disembarkation is also very easy meaning the cruise is also rounded off in the same way it started, with the only disappointment being that you are leaving the ship! The Navigator is a great ship. It's clean, it's glamourous, it's not too overwhelming for first time cruisers, and from what I read about the other ships, has a comfortable sense of familiarity for experienced RCL cruisers. We chose RCL in the first place as we were told by the travel agent it was the best cruise line for families. As I said earlier, I cannot compare RCL to any other cruise line but what I can say is that the staff are great with the kids. They are so friendly and treat them respectfully, without being patronising. My 12 year old was never made to feel like a 'kid', which he liked. As it was our first ever cruise last year, I may have been caught up in the excitement of it all, but this year I probably had more of a critical eye. The ship itself was very clean and I like the way they make it very obvious that hand cleaning is very important for hygiene standards. Our cabin (deck 9, balcony), was larger than I expected but was a little tired in places, although not enough to bother me. It was just a couple of worn corners of the cabinets and the creaking of the wardrobe - actually, now I write those niggles down they seem petty, so overall I guess I was pretty happy with the cabin! Last year we had an ocean view room on deck 2 and we were pleasantly surprised with it. Having not cruised before, I was worried that being so low would mean feeling the ship move a lot but my worries were unfounded and we liked the location - it was lovely and quiet. We would have been more than happy with deck 2 again this year but weirdly, the balcony room on deck 9 was cheaper. We were not disappointed. The location was fantastic and we were once again met with really quiet surroundings. The balcony was a lovely luxury and added to how spacious the room felt. However, my husband and I agreed that whilst having a balcony in future would be preferable, we still would be happy with an ocean view room too. The food was fantastic, and my now very, very tight fitting clothes concur with that! Boy, have I got some work to do on losing that weight now I'm home! We didn't go to any speciality restaurants but didn't feel at detriment because of it. The standard of food in the Sapphire Dining Room was fantastic and the food in the Windjammer was as good and extremely plentiful. I wish I'd dined in the Sapphire Dining Room at all mealtimes so I was not tempted with the food in the Windjammer. The portions in the dining room were 'normal' and there was not the desire to try a bit of this and try a bit of that. I am sure my weight gain would have been a lot less without the Windjammer! We ordered the continental breakfast via room service on a couple of mornings and ate it in the privacy of our balcony whilst watching the sun come up, which added to the luxury feel of a cruise holiday. The snacks at the café promenade also added to the ever expanding waistline. I have a regular appetite at home and exercise to try and keep healthy. I have no idea what came over me on this trip, except pure gluttony! They shouldn't make the food so good! The service all round was great. A couple of crew members stood out for their service in order to make sure we were looked after and I have acknowledged these people to RCL via their customer survey but overall, the standard of service was excellent. Pre-paid gratuities are contentious, I know, but we had such good service on our last cruise that we did not hesitate on pre-paying the gratuities this year. It's all well deserved. The staff seem to genuinely want to ensure you enjoy the cruise. My seven year old daughter loved, loved, loved the kids club (Adventure Ocean). We didn't see her any evening as she was desperate to go each night. Even on the last night when I wanted us to spend the evening as a family, she made it very clear she didn't want to miss kids club, so she went! We took advantage of the service they offer where they collect the children from the dining room and take them to the club, allowing us to finish our meal without rushing. Unfortunately, my son's expectations of a 'kids' club were not met. My son is 12 and on realising he would qualify for the teen club, he was really excited on the lead up to the holiday after reading about what he would have access to with regards to facilities. Registration for the teen club was at 8pm on the first night and he was that excited about this "cool" place he could hang out that he was clock watching the whole day. Unfortunately the teen club was full of a lot older teenagers, who seemed to know each other and my son felt very overwhelmed and lost all his confidence. He shyed away and never went back. We noticed the Voyagers club (for ages 8-11) had a night of Star Wars and Lego activities, which my son loves, and so we enquired as to whether he may join this club instead. The crew member said there had been a few younger teens who had felt the same once they had seen the teen club and had opted to join Voyagers instead. However, when he went to Voyagers on Star Wars night he texted us after half an hour saying he wanted to leave. It seems he had been asked to be a helper to the younger kids, which he didn't enjoy. Not quite sure what happened to be honest - not sure if it was the club itself or my sons perception - but either way he didn't return there for the rest of the cruise. Being a young teenager is an awkward age generally and it would be good if RCL could consider this more with their Adventure Ocean programme. If they have many requests for the younger teens to join the 8-11 year old club, then clearly there is a gap in their service towards the younger guests. The entertainment on this cruise was not great. On last years' cruise the shows were fantastic, and we had the same expectations this year. However, the shows were only mediocre on this cruise but there was an act on the last night (a comedy mind reader) who was just truly terrible. We walked out of that show, and we've never walked out of a show anywhere! I am considering this a blip as I do know the entertainment can be so much better than this from my own experience, and others. We got out at every port (Le Havre, Bilbao, Gijon) but only did an organised shore excursion in Gijon. It wasn't great and so much so, my husband has written to RCL to complain. We didn't go to all the sites that were promised on the tour, the lunch provided was as stated but the chicken was not nice - it was dry and chewy - and we spent much more time on the coach than we should have. The guide was boring, offered little information and had no personality to at least appease the long journey. In fact, at one point he told us August was the worst time to visit Spain and gave that as the explanation for why we were caught in so much traffic. Whilst I do not blame him for the traffic, August does come around once a year and the extra volume of traffic should be accounted for. Given how much the excursion cost, we feel slightly ripped off. Overall though, we had a great time and would have no hesitation in sailing with RCL or on the Navigator again. As mentioned, I consider the quality of the shows only a blip and the shore excursion, whilst not great, will just mean we are more cautious next time with what we book. The kids club situation with my 12 year old.... well, I'm not entirely sure what the answer is. That age range is a funny one - they are coming out of being a child but not really ready for being a fully fledged teen. I think it will be entirely down to the individual child on how they take to the kids club. As with anything, there will be a portion of people who hated the cruise, a portion of people who loved it and probably a majority who were perfectly happy but don't bother with posting reviews. The only way to find out if you'll like this cruise is to go on it yourself and chalk it down to experience at the end. Read Less
Sail Date August 2017
Getting on (and off) very quick and easy. We were on the ship within half an hour of parking. Had a balcony cabin - good size, very clean, as was the rest of the ship. Food was OK. Decent selection and reasonable quality in the ... Read More
Getting on (and off) very quick and easy. We were on the ship within half an hour of parking. Had a balcony cabin - good size, very clean, as was the rest of the ship. Food was OK. Decent selection and reasonable quality in the Windjammer. MDR was not as good as my P&O cruise last year but was mostly good (I had one main course the last night which was not so good). Ate in Chopps Grill and Sabor and both were decent. Staff were excellent all round. Always polite and helpful. Only did one show and it wasn't great, but did some Quiz's and other stuff the Quest show was good fun. It was definitely a younger clientele with more families than I had on Britannia last year. RCCI seems to be aimed at a slightly different market. Less people dressing up on the formal night and more tattoos and football shirts. (Nothing wrong with that, just an observation). For people who enjoy the more formal aspects, I think they'd be happier elsewhere. I won another cruise in the Casino so will be going with Royal Caribbean again next year. Read Less
Sail Date August 2017
It is a nice ship but I think it does need attention in some areas. The cabin was nice and of a good size, however, the doors to the balcony were very stiff and you had to slam them hard. The balcony itself was in need of a bit of ... Read More
It is a nice ship but I think it does need attention in some areas. The cabin was nice and of a good size, however, the doors to the balcony were very stiff and you had to slam them hard. The balcony itself was in need of a bit of maintenance ie. painting. Outside our cabin the carpet had a musty smell. We did mention it and they did attempt to deal with it and it was better but not solved completely. The food was good in the dining room and the food in the speciality restaurants was excellent, although you do have to pay extra. The entertainment was of a good standard on the whole. Most of the staff were friendly and attentive however there were a few that clearly missed the customer service training. Our biggest problem was the number of children and the fact that there were not enough adult only areas. I have to take my holiday in school holidays now so don't have a choice, but I will not do a cruise again this time of year. Although there was plenty of things for them to do, some thought it was a good game playing in the lifts and running up and down the stairs and along the corridors. Not wishing to sound snobbish but standards do seem to have slipped. Cruising used to be a luxury. We enjoyed the ports of call mainly Barcelona, Valencia and Malaga. We had plenty of time in Barcelona (2 days) however, we had very little time in Valencia which was a real shame. We don't do the excursions as we feel these are far too expensive. Read Less
Sail Date August 2017
Great cruise option for families- we loved it and re booked whilst on board. Great food, bars and activities for all ages and interests. Never cruised before so initially disappointed by cabin, basically kitted out with few luxury ... Read More
Great cruise option for families- we loved it and re booked whilst on board. Great food, bars and activities for all ages and interests. Never cruised before so initially disappointed by cabin, basically kitted out with few luxury touches. However it did the job perfectly well if we kept it tidy!! Cabin steward great. Windjammer very busy but served excellent food of a very high standard. We nick named it the crazy café though as it was so busy, we were put off by the plastic plates and fellow cruisers pushing and shoving. Main dining room excellent with great table service. Menu got repetitive towards end of 2 weeks. Pools small filled with sea water. Would do better with 1 larger pool with designated areas. Entertainment surprisingly good- go to see the shows they are great. They don't last too long to take up all your time. Bar service very good with highly trained staff. Some a little crowded with little sitting space which could be frustrating. My child was 11 turning 12 on this holiday. He was in between both kids club ages and felt didn't fit into either. He enjoyed the flowrider, climbing wall and golf. Travelled during school holidays so as expected lots of kids. Number of feral kids wandering about playing in lifts and running un checked was a problem. A fellow cruiser even felt bullied and intimidated by them. This would be my suggestion to RC- to put on some security to prevent kids getting too out of hand- whilst letting them enjoy the safety and freedom cruising allows. Read Less
Sail Date August 2017
This is our first Cruise with Royal Carribean. The ship had everything our teenage son could wish for and he loved the fact he was safe to go about things by himself. The weather has been glorious and we managed to see some amazing ... Read More
This is our first Cruise with Royal Carribean. The ship had everything our teenage son could wish for and he loved the fact he was safe to go about things by himself. The weather has been glorious and we managed to see some amazing electrical storms whilst at sea. We had the most amazing Panoramic room on floor 12, so high yet gave us amazing views. Most of the staff were very pleasant, especially our stateroom attendant D-Roy, a huge gentle giant with a laugh to match. We were particularly impressed with his display of towel animals he left for us every night.....the big let down for us was the poor quality of food, service and cleanliness in both of the main restaurants, yes we did complain however the reason for these failings was 'these things happen' so after already paying thousands of pounds for the holiday we then had to pay for additional meal packages so that we could eat a meal in one of the speciality restaurants. After discussions with others who had been on the same ship last year, they confirmed the quality in both main restaurants was substandard and clearly noticed a declined this year. Clearly Royal Carribean need to look at what's changed and address their failings in this specific area. Read Less
Sail Date August 2017
We live in Lisbon and wanted a cruise that had our beautiful city as a port of call. It was a very unique experience to come into Lisbon by sea as the navigators of the past several centuries. Off all the ports of call, Lisbon was by ... Read More
We live in Lisbon and wanted a cruise that had our beautiful city as a port of call. It was a very unique experience to come into Lisbon by sea as the navigators of the past several centuries. Off all the ports of call, Lisbon was by far the most beautiful to cruise into...no bias there. The itinerary was quite nice and all the excursions surpassed our expectations. I must say the the absolute best service was from your dining room waiter and assistant. Always attentive, always helpful, polite, patient, professional with a great sense of humor. We had a beautiful suite that was very spacious. Our room attendant was very friendly and kept our room tidy. Only on the first day, I wanted to make coffee and the machine was dusty and the coffee bags were open. That was a bad first impression that he quickly resolved. We requested slippers to wear around the room but we were told that they no longer provided them. It took some work on our part but someone finally arranged a pair of slippers for each of us. I think it was the suit guest Concierge, Nadja...awesome lady. Not sure why they discontinued such an inexpensive but useful amenity especially for suite guest who pay a premium. We have been RCC clients for some years now and are diamond members. There is a feeling that the quality and positive experience we have had in the past is now slipping away, little by little. It is the little things that make all the difference as Ritz Carlton says, but RCC seems to be taking away those little things making clients feel less special than in the past. The suit lounge was rather unpleasant. It was like a box with no windows, no ventilation and it smelled very strongly of dampness or mildew. I couldn't enjoy myself in that space. Other ships have nice lounges for suit guest, with sea views. This was a smelly shoe box and was highly disappointing. We had the same situation with Explorer of the Seas last year. To be honest, I have to say that the total experience was excellent and we are privileged just to be able to be on such a vacation. This review is to point out some things that could potentially make RCC lose customers who have been Loyal to Royal. We decided to experience Johnny Rockets on day two for some milkshakes and join the rest of our team. The waiter delivered the milkshake, placed it on the table. He came with the bill to sign and I gently slid the glass and it scraped on the rough surface of the table and knocked over. I didn't even have a sip yet. The waiter cleaned up the mess but never gave me a new milkshake even after seeing exactly what happened. To make things worse, we had a 2 for 1 offer, so it would not have been a big deal to replace it. I was a bit shocked that I actually had to request a new milkshake. That was strike 2 in two days of how the customer care has declined and started making me question if RCC cares anymore about clients or just cares about shareholders. We purchased a dinner package and most of the meals were truly excellent. The only exception was Giovanni's. They pre-selected appetizers for our group which were not necessarily the one's we wanted. I chose a stuffed veal plate and it was totally overcooked and flavorless. My staff complained that for an Italian restaurant, the pasta was of very poor quality. It is a shame to be paying extra for a table of 12 to have them disappointed with the meal. We were all stuffed, but only half of the group actually enjoyed their meals. That was a shame and strike 3 in as many days. Izumi was great, Chops grill was great, Chefs Table delicious (only problem I had was that we did not have a special Chef's table room that other ships have and the Chef never came out to explain each dish as other Chef's have done) The food was great but the full experience a let down compared to all the other Chef's table we have so enjoyed. They converted Sabors Mexican into an Indian restaurant. The starters needed some work, could have a better selection of Nan breads. My lamb unfortunately was over cooked and not very tasty. The sauce was tasteless. My wife had a Korma that was delicious so I helped her finish that and only ate 1/3 of my dish. It wasn't worth eating. Strike 4. The Diamond lounge was very nice, if you could find a seat during peak hours. The Concierge was very nice. The coffee machine appeared to be broken nearly every time I wanted coffee. The trick was to go during off peak hours, early morning etc. They offered continental breakfast every morning which was plenty for me. Sad to see 80% of it thrown away every morning into a bin. There were a lot of children on this cruise. They were very excited which is normal but they plaid on the elevators, pushed all the buttons frequently, left food on the lifts all the time. We would find ice cream, pizza, cookies etc. on the floor of the lifts every day. Rather disgusting. I felt bad for the cleaning crew. The pool area was extremely crowded and people would reserve the chairs with towels and never actually be there for hours. Kids were bringing juice drinks into the Jacuzzi's and not making space for others who wanted to enter. The entertainment was nice most nights. We enjoyed a very funny comedian and some excellent shows. Would I do this again? Probably not, especially if the ship is full of children. The ship was pretty amazing though it is feeling outdated and a bit old. 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Sail Date August 2017
We have travelled as a family with Royal caribbean for a number of years on different ships. Our age group ranges from now 7 to 81 with a teenager and us early 50's in the middle. We do like all that the company has to offer hence ... Read More
We have travelled as a family with Royal caribbean for a number of years on different ships. Our age group ranges from now 7 to 81 with a teenager and us early 50's in the middle. We do like all that the company has to offer hence staying loyal to them. We went on the navigator last year and as a slightly different itinerary we decided to go on Her again this year, plus we prefer to travel from Southampton. As always we had no problems with our embarkation and settling in to life on board. The staff were all extremely helpful and attentive and as we had got on first thing, we were able to appreciate all the shiney cleanliness that you get on your first day! We had booked a corner aft cabin on deck 10 and as we had been on the ship last year, we had already seen what the cabin was going to be like so we were really excited. it didn't disappoint. It was slightly wider than cabins in the past which was great as my daughter is getting bigger so we need a bit more space so as not to fall over each other! The cabin was kept lovely and clean throughout our cruise and at one point when my husband had hurt himself and was confined for a few days, the attendant looked after him with fresh ice packs regularly. The food was great and we ate most of our meals in the main Dining Room. We did eat at Sabors one night which has been turned into an Indian Restaurant for European sailings rather than the Mexican theme. It was nice, although the main courses were very spicey. Personally we preferred the Mexican last year but as I say, it was still nice and at $19 per head extra that was a good deal. The entertainment was typical RCI and easy going. For me the highlight of the entertainment was Comedian and Vocal Impressionist Darren Day. He was fantastic and I recommend everyone to go and see him if you get chance on any future cruise. There seemed to be more to do on the last 2 days at seas as well with a circus parade down the Main Promenade which was a light relief from the packing!! Outside, as with last year, they could quite keep on top of the water between the two pools and there were a number of accidents resulting in both adults and children wearing casts on their legs or arms. On an extremely positive note, on day 4 of our cruise, they introduced LifeGuards to this Ship. There was one based at every pool, including the adult only one. Apparently they are being put on every ship in the fleet. It didn't stop us watching our own children with our group, but it did give you peace of mind and meant you could relax a little more. We had a drinks package as I think the prices are quite high and it was beneficial that we did. I was disappointed though that my nephew who had the soda package was only allowed soda........not even water!!! Maybe I didn't expect it to be so literal and assumed that they would want to encourage kids to drink water as well rather than loads of E numbers to make them hyper!!! A downside for us, hence to title of this review was the kids club. My daughter complained of a lad picking on her in the club so I raised it with the Staff. They totally denied it yet as I was waiting for my daughter to get ready when I was collecting her, I heard the staff inform 4 separate parents that their children had been hitting other kids and were therefore on a last warning before being excluded from the club. We again raised it but once again it was denied. Luckily though my daugher had met a friend so she didn't spend as much time in the club this year as in the past and I suspect that as she gets older she will want to do more things in and around the pool. The only other downside for us was that the casino on here is still a place where you can smoke indoors. There are designated areas but obviously the smoke will drift over. Again, that is personal to us as we are not smokers. We didn't go on any organised excursions so I can't comment on that. Most places though were within walking distance. The only place we thought was a bit of a waste of time was Valencia. This was because we arrived early in the morning on a sunday when there was little or nothing open and we left early in order to get to Malaga the next day. There were quite a few people who stayed on the ship that day as well. We had an overnight stay in Barcelona and that was nice as something different as it took the pressure off coming back to the ship on time. We love Gibraltar but unfortunately we never seem to stay there long enough! Would we go again? yes definitely. In fact we had already booked our 2018 cruise five months before going on this one!! We do love cruising and everything about it. I love the variety of entertainment; the ease at getting off in port (even though we have done all the ports now but that isn't an issue for us); the standard and general quality of the kids entertainment (despite what I said earlier) and above all, the safety of cruising. They take the security of the Ship very seriously as they should and this, for us, adds to being able to relax more. My daughter loves it and my teenage nephew found there was more than enough for him as well. All in all, we enjoyed the Ship. Next year we are back on the Independence after her refurb so it will be a few years before we consider the Navigator again, but we will consider her. Read Less
Sail Date August 2017
We needed a holiday where one of us would absorb the sun, one could explore the various cities and the 9 year old child would not be bored. All boxes were ticked. After years of being frustrated at airports and seeing and doing the same ... Read More
We needed a holiday where one of us would absorb the sun, one could explore the various cities and the 9 year old child would not be bored. All boxes were ticked. After years of being frustrated at airports and seeing and doing the same old things on package holidays, we've finally found the perfect way to holiday. If anybody tells you that it's too expensive, just remind them you get what you pay for. From the minute we stepped out of the car at Southampton we were treated with courtesy, respect and efficiency. Within 1 hour we were sat in the Schooner bar with our first drinks. Worryingly i was called to Guest Services within the hour to ask me to inspect one of our cases for an unidentifiable item. Fear not, when i realised what they had found on the x-ray machine i was more than impressed of the security measures in place. The interior cabin was not over-sized but was sufficient for 2 adults and 2 children. We slept, showered and dressed in it. If you want to see the open sea, you will have enough opportunities on deck. Also there is enough room for storage if done correctly. We did the 'My time dining', which was ideal if the child/ren are in their respective clubs although he did attend once with us, under protest. The windjammer cafe has everything you would wish for and more if you want to be totally relaxed. The daily itinerary or/and entertainment was unbelievable and catered for absolutely everyone. I attended art auctions, lectures, quizzes and the belly flop championships to name but a few.The evening shows in the theatre were exceptional, from family entertainment to adult humour. The service we received from everyone was explicable, they could not do enough for you. The gratuities were cancelled on day one, as recommended by seasoned cruisers, and the state room attendant, favourite bar staff and favourite waiter were tipped handsomely at the end of the cruise. As mentioned initially, the wife stayed on board whilst i visited all the ports. As it was our 1st cruise we didn't book any shore excursions but in future i would book particular ones which suit. Although i feel a little expensive for families they are allegedly well organised. We did hear that on this particular cruise, some people were saying 'there were too many kids on board'. For goodness sake, kids make holidays and if those people want none or fewer children, book in school term time and go with P&O or Cunard with an elderly contingent. I will finish by saying that my wife and 9 year old child had an amazing time and have booked again already for next year ;-). Read Less
Sail Date August 2017
This was our 5th cruise with RCI, the third one sailing from the UK as a group of 3, myself, hubby and teenage daughter. We arrived in Southampton at 9.45am and were guided to park the car right under the front of the ship. Our luggage ... Read More
This was our 5th cruise with RCI, the third one sailing from the UK as a group of 3, myself, hubby and teenage daughter. We arrived in Southampton at 9.45am and were guided to park the car right under the front of the ship. Our luggage was collected immediately, so we had time to visit the shops in the city centre before returning to the terminal. Embarkation was very well organised, and we were called to board as soon as the ship was ready. Disembarkation in Southampton was smooth, with timed departures and luggage was easy to find. Access to cabins was at 2pm. Our cabin (inside on deck 10) was immaculately clean, and was well maintained throughout our cruise. The furniture and bathroom are starting to show their age and look at bit dated but everything worked, the beds were comfortable and there was sufficient storage space for our clothes etc. We had plenty of fluffy white towels and extra pillows. We had dinner iat 8.30 pm in the main dining room for 13 out of the 14 nights. Service was excellent, and the meals were always hot, well presented and tasted great. Having read reviews about the quality of the food before sailing I was a little apprehensive, but can honestly say the food was fine. We ate in the Windjammer when we returned from our day in Florence/Pisa but preferred the service of the MDR. Breakfast and lunch was in the Windjammer. As usual, the WJ was very busy at peak times and there are too many tables in the space at the back of the ship, which makes it difficult to move around. We found it easier to sit at a table along the side of the buffet rather than in the main dining area at the back of the ship. There was a good selection of hot and cold meals, and desserts. Wait staff were happy to bring any drinks to the table and cleared tables quickly. Cafe Promenade had a great selection of snacks/pizzas/sandwiches etc each day. Bar service was generally ok. Some bar staff were very pleasant, others less so. The poolside bars were very busy and understaffed at peak times. Entertainment in the theatre was great, we enjoyed all of the headliner shows and the ice show was excellent. The RC singers, dancers and musicians performing in the theatre were great but the musicians and singers in the bars around the ship were not so good. They were lacking in lots of ways, poor vocals from tired looking performers, following the same RC script - time for a change! We had seen the ventriloquist in 2015 on a different RC ship and his act was exactly the same in 2017. We had also seen the same promenade shows on the Brilliance and Independence (70s dance party and Rock Britannia). Although the cruise compass had a lot of activities listed each day, there were a number of things that were really sales presentations. There were poolside competitions, plenty of open climbing and skating sessions, and quizzes. Empty sunbeds on the pool decks were hard to find, lots of towels on beds but no occupants! We could usually find somewhere quiet to sit as we weren't wanting to sunbathe during the day and our late dinner time meant we could enjoy the evening sunshine when there were fewer people by the pool. We left Southampton at 4.30pm Saturday, and arrived in Gibraltar at around midday on Tuesday. Gibraltar was a disappointment. I had prebooked tickets for the cable car and nature reserve, but wasted my money. The ship docked late morning, so by the time we got to the cable car station it was very busy. We queued for about an hour (prebook does not mean fast track, you just don't have to wait in the first long queue to buy your tickets, but still have to wait in the next long queue to get in the cable car) before deciding to abandon our visit or risk missing the ship sail! A taxi from the ship to the top of the rock would have been far better in the limited time we had in port. After leaving Gibraltar at around 5pm, we had another full day at sea before our next port of call on Thursday. With hindsight I realised that we had spent a lot of the first week of the trip at sea as Gibraltar was only a short afternoon stop. Villefranche required tender boat tickets which were timed. We were told not to get tickets until we were ready to leave the ship so had breakfast then went to get our tickets. We then had a wait of 1.5 hours before our slot at 11 am. The ticket process did prevent massive queues for the tender boats but meant leaving the ship later than we would have liked. We were happy to wander around the very scenic town, and visited the Citadel, but it would have been tricky to travel independently outside of Villefranche with the limited time window ashore. Civitavecchia for Rome: We have been to Rome before so knew exactly what we wanted to see and do. I had booked train tickets on the fast train from Civitavecchia to Termini in the UK. We arrived in Rome just before 10am, spent 4 hours visiting the places we wanted to see, and were back in Civitavecchia before 3pm. We took the shuttle bus from the ship to the drop off point, then the public bus (2 euros each per journey) to the station. I think we left the ship at 7.45am for a train at 9.16am and had about 20 mins to wait on the platform for our train. Livorno: I had booked an excursion to Florence and Pisa with TuscanyBus for 38 euros each. We took the shuttle to the centre of Livorno where we met our guide and driver. The trip was excellent. We had enough time to explore Florence and see the tower in Pisa and were back at the shuttle stop for transfer to the ship at the stated time. Genoa: Another port with an early sail time (all aboard at 3.30pm), which limited what you could do independently. We walked along to the harbour, took a land train tour of the city (8 euros each) and then visited the aquarium (25 euros each). Another sea day then Malaga: We walked from the ship, past the beach, along the waterfront to the shopping area and walked back through the gardens to the port entrance. Malaga was a pleasant stop. Last stop was Lisbon. The ship docked at around midday so another late start! We enjoyed exploring Lisbon on our own, visited the Castle and had great views of the city. There were lots of people offering trips by taxi or tuk tuk as we left the terminal so plenty of choice. Overall, we enjoyed our trip and thought it represented good value for money. We will travel with RC again, but would look more carefully at the timings before booking our next trip. This was a long trip (in total we travelled over 6,000 miles) but the route had a lot of time at sea and the ship was crowded in places on those sea days, especially the pool areas. Also, the RC entertainment format for a UK sailing seems to be very much the same, so we are probably ready for a change! Read Less
Sail Date July 2017
This particular cruise included a couple of destinations we had previously not visited and we wished to visit Rome again as a family. We have previously cruised with Royal Caribbean on Independence of the Seas. By comparison the ship did ... Read More
This particular cruise included a couple of destinations we had previously not visited and we wished to visit Rome again as a family. We have previously cruised with Royal Caribbean on Independence of the Seas. By comparison the ship did appear a little dated and in need of refurbishment/modernisation. We attended a number of performances in the Theatre some of which were excellent. In particular Gareth Oliver (ventriloquist) and David Knight (hypnotist) were exceptionally funny. We only used one shore excursion to Rome by train. This was well organised, on time and our guide Georgia was excellent. The food throughout the cruise was excellent but it was the level of service by our main waiter Boney (Table 427 - 8.30 sitting) which impressed the most and will be one of our abiding memories of this cruise. Ably assisted by his colleague Oshando, Boney was always polite, informative, attentive and helpful going the extra mile throughout. A very solid 10 out of 10 performance by Boney which made the every evening meal thoroughly enjoyable. We would like to pass on our great appreciation for all his efforts. Read Less
Sail Date July 2017
This was our second cruise having previously sailed to the Canaries on the Explorer. We booked this one for it's itinerary and the fact we would feel at home on a similar ship. Family of 4 with a teenage daughter and an 8 year old ... Read More
This was our second cruise having previously sailed to the Canaries on the Explorer. We booked this one for it's itinerary and the fact we would feel at home on a similar ship. Family of 4 with a teenage daughter and an 8 year old boy. Pro's Embarkation was trouble free, although with the park and ride system we arrived later that on the previous cruise and had to queue for about 30 minutes. Not too painful. Once on board the ship was laid out as per the Explorer and we instantly felt at home. Wandered up to the Windjammer which was very busy but as always great selection and quality of food with lots of waiters on hand to assist with drinks, clear tables etc. The food was of an excellent standard and no complaints could be made around the Sapphire dining room. Shaun and Hank were our waiters and always chirpy and efficient serving great food and amusing the kids at the same time. We had the my time dining and other than a couple of late days usually ate at 6pm. Shame about the formal evenings with people in shorts and one night a gentlemen eating dinner with a baseball cap on! (basic manners) The headline shows were quite good with a wide variety of stuff over the 2 weeks although talking to a fellow cruiser more regular than I, stated the entertainment is the same as 5 years ago! We had seen the queen tribute act on the Explorer 2 year previous. The Tenors of rock were great and brought a bit of Vegas to the ship. The ice dancers were also very good as expected. As previously stated the service is second to none (crowds apart which I will address below) with the stateroom attendant always on hand for anything we needed (more coffeeeee please) and the bar staff really did try their best in trying conditions. Dewar in the R Bar is possibly one of the most overworked but cheery people I have ever met and always greeted us with a smile and a chat. As previously stated we chose this cruise for the itinerary, so: Gibraltar - lovely place, had a quick whistle stop tour on one of the local taxis (£25 per head) and can thoroughly recommend them. Would have preferred a bit longer there. Villefranche -Beautiful just beautiful. We decide with the weather not to go on a trip and to use this location for a beach day and what a lovely day it was. Civitavecchia - Booked an RCI trip for this one getting dropped at the colosseum for about 1.5 hours, then Spanish steps and Trevi fountain for an hour or so and finally a trip to the Vatican. Didn't have time to go in the colosseum but queued (in 32 degrees) to go into the basilica and Wow! Glad we did, amazing history. Beautiful city spoiled by aggressive beggars and hawkers. Livorno - Again decided not to travel to Florence or Pisa so just had a walk around the town. It was a Saturday and the market was in full flow. The town had a nice village vibe about it but unfortunately there were still some beggars hanging around the touristy bits (McDonalds lol) Genoa- Walked into the centre, smelt of urine, drunks everywhere, hawkers constantly in your face - Never again! Honestly unless on a trip, do not get of the ship at this port. Malaga - Beautiful, clean, friendly and a welcome respite after our previous experience in Italy. Lisbon - Another beautiful European city which we would loved to have spent more time in. It has that cosmopolitan feel with outside cafes and bars with families and well dressed folk eating and drinking. Even the street performers were cheery and in no way intimidating (as per Rome and Genoa) Cons This is a biggie and the reason why we probably will try a different cruise line next time. We will definately also be taking the next one outside the school holidays and happily pay the fine. It would appear that some people think that once on the ship you just dish out the sea pass cards to your offspring and meet them (I assume at a designated area) on disembarkation day! From day one there were marauding groups of kids from 8 up to 16/17 years old running around the ship for the whole fortnight. Don't get me wrong I have two of my own and not a grumpy old man (debatable) but it does wear a bit thin waiting 5 minutes for a lift to arrive and 8 kids run out giggling and you then visit every deck of the ship. One morning on exiting our cabin, all the Do not disturb cards were strewn along the corridor with glasses knocked over and food just chucked on the floor. One night the noise of a group giggling and banging in their cabin didn't stop till about 0330 so quite irritating. The 0100 curfew seemed to be ineffective . Lots of people have stated the bar staff have been rude but I must say (listen up RCI) there are simply too many people on this ship with not enough bar staff. Remember you are catering to Brits. With all you can drink packages. What do you think is going to happen? The bar staff do their best but are overwhelmed with our British, ahem habits. All in all a great cruise but tempered by the gangs of kids and the almost impossibility of getting a seat in the evening on sea days. Read Less
Sail Date July 2017
I find every time I cruise with Royal Caribbean my holiday really feels like a holiday and not one which you need a rest after like some I have had , the staff always try and do as much as they can for you and with a smile , food is ... Read More
I find every time I cruise with Royal Caribbean my holiday really feels like a holiday and not one which you need a rest after like some I have had , the staff always try and do as much as they can for you and with a smile , food is always plentiful and varied and if you decide to dine on a formal night you can expect a grand evening feeling like you are part of something very special that no other holiday can provide , and when you are walking the evening meal off on the external promenade watching dolphins swim by you will wish it could go on forever . staff on board are fantastic . shows and entertainment are amazing . We went on a RC shore excursion to Rome via a very plush private train and had a great day seeing the coliseum , Trevi fountain , Spanish steps and the Vatican. my only negative is the Navigator is starting to show it's age a bit with some poor maintenance mainly externally, . Read Less
Sail Date July 2017
We chose this because we live within driving distance of Southampton. Embarkation went really smoothly. Heard some comments that the platinum / diamond / pinnacle lines weren't selective, but the queues were quick to get through and ... Read More
We chose this because we live within driving distance of Southampton. Embarkation went really smoothly. Heard some comments that the platinum / diamond / pinnacle lines weren't selective, but the queues were quick to get through and the staff very helpful. The ship took some exploring - the promenade area is a real visual treat. Our cabin was great for what we wanted and really appreciated the balcony for some space to sit. Dining was brilliant - we shared a table with 2 other families, one of whom left after the first evening for a table to themselves. We got on really well with the other family and it was a real pleasure to sit and chat each evening. The waiter and his assistant were amazing - the assistant waiter (Manuel) kept us entertained each night with tricks and puzzles. Our main waiter, Bapusaheb, was softly spoken but really attentive and we couldn't have asked for better staff. We tried the windjammer for a few meals but eventually, after struggling to find a table for 4 of us each time, decided that we would stick to the Sapphire (MDR) for all our meals - the a la carte breakfast was wonderful as was the buffet and many days we didn't end up needing lunch, but if we fancied something the salad selection in the MDR was perfect. The nightly entertainment was great - some real surprises. We had a Queen tribute band, singers, dancers, comedians, a ventriloquist and a hypnotist on different nights and then most evenings we ended up in the Cosmopolitan bar for karaoke each evening. Our shore excursions were through cruiseexcusions.com and they were really good. We tried one of the explorer buses in Genoa (the red hop-on, hop-off ones you see everywhere) but regretted it so after that did our own thing with taxis and walking - would really recommend the idea of a taxi up the hill to wander back down especially in Malaga and Lisbon. (Memo to self - don't walk up the rock in Gibraltar on your own; get a taxi next time!) Children's clubs - our 10 year old attended the relevant one for his age (9-11) on the first night but felt it was a little 'babyish' fr him so didn't go back. My 13 year old eventually made friends with some others and did some of the teen stuff - very selective and enjoyed what they did do. Overall we felt this was our best family holiday we had had and will definitely be back on the seas at some point in the future. Some tips: We didn't get the wifi packs and really didn't feel we missed the emails. Didn't get the drinks packs either - we would have never got through $65 a day in alcohol, coffee or soft drinks each, but we did have some occasional cocktails so didn't miss out. Speaking to others, what most people do is buy one full pack and another non-alcohol pack and share depending on who wants what when. I didn't take black tie for the formal evenings as I'd read on cruise critic that most people now don't dress up. I really regretted it as most people were in bow ties and dresses on the first formal night, so I hired a dress suit from the on-board tailor for the other 2 nights and t really made a difference. Read Less
Sail Date July 2017
This is our 1st cruise & don't have another one to compare to. We have always been on package holidays or been to Florida in a villa. We found the holiday very enjoyable, the food in the dining room was excellent & the ... Read More
This is our 1st cruise & don't have another one to compare to. We have always been on package holidays or been to Florida in a villa. We found the holiday very enjoyable, the food in the dining room was excellent & the waiter staff exceptional. We usually attended the 1st show after our evening meal & there was a variety of shows on offer, and we always enjoyed them. We always found the bars very busy at night, and quite often went back to our room earlier than we would have liked as there were no free seats available for us. We did have the deluxe drinks package & are not big drinkers but found it to be worth having as we could have a drink anytime we wanted. I do love a cocktail but often found them to be quite sweet in taste. Most of the staff were very friendly & polite but some of the bar staff were run off their feet at times & came across as being slightly rude. We did not book any shore excursions as we found it too expensive for us especially having to pay for the 4 of us, so just did our own thing instead. Our teenagers did enjoy their holiday, we did have to buy the wifi package to keep them amused at times. They used the gym & the flow rider & the arcade sometimes too. We may go on another cruise again, but without the 'kids' Read Less
Sail Date July 2017
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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