433 Royal Caribbean Navigator of the Seas Cruise Reviews

This was our 6th cruise with RC and we have certainly seen a decline in the standard of food and entertainment over the years. The service at times was slow and there appeared to be less waiters in the bars than on previous cruises which ... Read More
This was our 6th cruise with RC and we have certainly seen a decline in the standard of food and entertainment over the years. The service at times was slow and there appeared to be less waiters in the bars than on previous cruises which probably accounted for this. The food was bland and I found myself adding salt to my food for the first time ever. The menu in the main dining room was uninspiring and the same each night. We ate at Giovannis table and ordered 3 steaks all medium rare. Two were raw and had to be sent back to be cooked again and the 3rd was well done. Not great considering the charge for eating there is now comparable to eating at a decent restaurant at home. The food in the Windjammer was also very disappointing. It was only just warm at times and the choice was far less than previously. The staff began taking away the food more than half an hour before the restaurant was due to close, so if you arrived by then you would have even less choice. I was not asked once by the waiting staff in the Windjammer if I wanted a drink and this again is unusual as it has never happened before. On a positive note, the room attendant was amazing. She was very friendly and attentive and always stopped to talk even though it was obvious how busy she was. My daughter and I attended the Sushi making class. This was the highlight of the cruise for me. It was worth every penny and I would recommend it to anyone who enjoys sushi and cooking. We made our own sushi and received comprehensive notes and a 25% discount voucher to use in the restaurant, which my daughter and I did. The waiting staff and chefs were fantastic and made us feel very special. I would also recommend the guacamole class. This was excellent value as it included a 3 course lunch and delicious margarita.... and of course you learned how to make guacamole. Read Less
Sail Date July 2017
Having been impressed by the itinerary of the delights the mediterranean can offer, we looked forward with great anticipation to our 5th cruise from Southampton. Being disabled I stayed in an accessible junior suite, do not think being in ... Read More
Having been impressed by the itinerary of the delights the mediterranean can offer, we looked forward with great anticipation to our 5th cruise from Southampton. Being disabled I stayed in an accessible junior suite, do not think being in this category of room would bring you any benefits, it was just a very large room, plenty of room for hoist, easy access onto large balcony, though we were not even greeted by the customary bottle of cava and water. I must first of all start by saying the staff were in the majority, extremely courteous and very very helpful. Special mention must go to the Sky Bar staff who looked after me exceptionally well. The onboard experience was spoilt by the awful food and cheap nasty wine selection offered by the glass. In the Sapphire dining room the menu was somewhat different sometimes having the option of up to 4 soups in the starter selection, in the main course the fish was exceptionally dry and tasteless, hardly any sauces with the meats, the vegetable selection was very limited but every dish was not complete without 2 cherry tomatoes! I have never been on a cruise before without a sommelier offering his advice on the wines. I was told due to a cutting back in staff this service was no longer available. We only managed to last 5 days in the Sapphirre dining room, we completed the cruise eating in the Windjammer restaurant. The food here offered greater selection, and was much more appetising. The self service was no problem. We bought the 3 meal package for the speciality restaurants, in hindsight I wish I had booked the 5 meal experience, the speciality restaurants were ,by far, superior to anything else offered on board. The itinerary was excellent with a good choice of destinations, however my only grumble would be why cut short your visit to Corsica with a 3pm departure then only travelling a few miles overnight to Sardinia. This also applied to Cadiz with another 3pm departure . For future cruises, besides checking the itinerary, I will also be checking departure times.I would not travel on this ship again due to the problems already mentioned. Very mediocre ship, good staff, excellent for children, good for wheelchair accessibility, but sadly not for me. Read Less
Sail Date July 2017
Having booked with the same travel agent for several years she knows my wife's and I's preferences for luxurious holidays, listening to peoples past experiences and looking for a new type of luxurious holiday we decided to try a ... Read More
Having booked with the same travel agent for several years she knows my wife's and I's preferences for luxurious holidays, listening to peoples past experiences and looking for a new type of luxurious holiday we decided to try a cruise for the first time. We are youngish couple (early 30s) and like a good time but also enjoy relaxing things that were promised to us before we booked and comments made included: "being treated like royalty" "outstanding services" "would never know you were on a boat" "amazing experience". We were obviously very excited about trying a new holiday and we were sailing from Southampton around the Med the cruise was for 14 nights. The first day was docked at Southampton was excellent we had been on the ship in good time and the whole security etc and getting on board was a pleasant enough experience no better or worse than a good airport. The sun had come out so it was time to get the shorts on that we had luckily packed in our hand luggage first time cruisers your big case gets taken away and you may not se it for several hours later so pack some essentials into hand luggage. Drinks in hand we were happy to set sail. We explored the ship which is as grand and luxurious looking as the photos allude to and really quite impressive we had been told the cruise ship is like a floating city... whilst I wouldn't say city a really really big outlet or mall might be a more appropriate description we were certainly impressed. We eventually made our way to our cabin which was on Deck 8 at the rear side of the boat. The room was sufficient not massive by any stretch of the imagination but similar to a small hotel room and definitely not the smallest room I've ever stayed in, it had all the essentials a double bed, bathroom with shower, wardrobe space, air con, beside tables, TV, vanity area and a sofa. As ours was in inside room we had no window or natural light at all which was good in one way as it meant when the lights are out you are in total darkness which was great for daytime napping. The cabin itself was very clean and sheets and towels were all changed daily. Another tip for first time cruisers who are UK based the plug sockets are both European 2 pin and 2 pin American style plugs. At first we were quite impressed with the amount of things to see and do on the ship there is Flo Rida surf and boogie board, an ice rink, swimming pools, activities such as rock climbing, mini golf, and arcade (you have to pay for) there's several bars, a casino, there are activities such as quizzes, dance fit classes a gym, library etc. however most of the things we wanted to try became very busy and the queues in the sun were just too much. That said if you are willing to wait the experiences would be worthwhile. Sticking with entertainment - there were several shows in the evening and at night time these ranged from artistic expression, music and singing, hypnotist, magic, dance and comedians, some were very good such as the hypnotist and some were very amateur, but it was great to have something to see every night and the variety was outstanding. All of the ports and excursions were top class the sights we saw and places we visited were all amazing transport from the boat to land was all pre arranged and sometimes there was free transport whilst other days you will have to spend up to 15Euro to avail of the ships shuttle services but most were free or in and around the 5E mark. We didn't book any excursions through the ship itself as these were all quite expensive and you could get similar tours of people at the ports for a fraction of the price whilst another couple we had met were paying $80-$90 we were paying 10E to see the same places. As our holiday was all pre paid we had included the premium/deluxe drinks package and I do feel that having a drinks package is beneficial, whilst we didn't use ours anywhere near to the advantage we should have it was our choice to do this, that said a beer and wine drinks package would have been sufficient. One of the main bad points about this ship which has really put me off another cruise in the distant future is the bar service - it was appalling to say the least. First of all you use your seapass card to get a drink and it has what package you are entitled to on it, so even though we had pre paid our drinks package and got the top one available I still couldn't order 2 beers on the one card I had to have a card per beer this meant if I wanted 2 Corona and my wife wanted a wine I'd have to queue, get her and I a drink, then queue again to get my second beer, this system was awful!! and the bar staff seemed to have no concept of turn taking, who was waiting the longest on drinks and 99% of the time you were relying on other guests to let you get served before them if they were asked before you, even though you had been waiting longer. Many a time I would have arrived at the bar and the person beside got served then the person that took their place got served, then when they left the person that replaced them got served before you too. A lot of time they shouted out - whose next? and it was a case of whoever shouted the loudest and flashed their card got served first - considering we had prepaid our drinks package and it was in the region of $1800+ it was not the levels of service you expect - the bars were severely understaffed especially on sailing days and the service was just appalling at them in general. Another thing to note especially for first time cruisers was that even if your drinks are pre-paid its only one drink per card, so I couldn't order two beers for me on my card and a wine for my wife on hers - it was either one wine and beer and queue again for the second beer or take the wine and beer and try to get table or waiter service which there was few of considering the size of the ship. A few nights we went to the night club and there was approx. 300 people there and maybe something like 2 bar staff on and one waiter service. And as they have no concept of who was next you can imagine the chaos that was happening up there. Some of the bar staff and waiters (I assume because they were so busy) were actually quite rude in terms of they took your drinks card - you had your hand out to receive it back into your hand and they slammed it down in the bar in front of you instead of you without a thank you. The service was so bad I have since asked for half of my gratuity to be refunded. Dining was excellent - a great selection of foods and the quality was good, the My Time dinner service in the evening was exceptional and the waitress Virginia on Deck 4 was outstanding at her job. She was the one person on the ship that made it feel like the luxury cruise it was supposed to be. There was a 24 hour snack bar which again did exceptional food but at times when the main diners were closed the queues to get something were outrageous and you often found that had run out or your favourite thing was not ready but the time you got there. The cleanliness of the ship was also outstanding and the staff made sure that as many people as possible were sanitizing there hands especially at meal times which was excellent on our floor I saw staff cleaning the hand rails etc. which was all really good. however there was an outbreak of Norovirus on our deck floor and unfortunately I contracted it on the last day so my journey home to say the least was not great. for those people who tell you, you do not feel you are on a boat, you do, it was rocky and choppy at times and you can definitely feel movement. Read Less
Sail Date July 2017
We chose, as a family, to go on a cruise as my wife couldn't fly due to a medical condition. We were all very excited about it as it was new to us. Generally we had a great holiday, the food was fantastic and 90% of the staff were ... Read More
We chose, as a family, to go on a cruise as my wife couldn't fly due to a medical condition. We were all very excited about it as it was new to us. Generally we had a great holiday, the food was fantastic and 90% of the staff were very friendly. The stops we had were really good although there wasn't enough time.The ships facilities were excellent and absolutely perfect for my two teenage daughters, attending the clubs and making friends. Sadly here are the downsides, !) The drinks cost was ridiculously expensive but we don't drink enough to pay 65euro a day for the package. 2) We really didn't want to witness a belly flop competition on an above average cruise. 3) Trying to get a place to sunbathe on an 'at sea' day was a real scrum down. This shouldn't be happening on an expensive cruise and could easily be organised properly. People were saving rows of loungers with towels and then probably going back to bed. 4) The shore staff weren't interested in you unless you were booking one of their trips. A proper tourist information office would be a great idea. 5) Why do some of your cruises offer free WiFi, when this trip had very expensive WiFi. Read Less
Sail Date July 2017
Decided to try RC after finding P&O standards had dropped over the last three cruises taken. Embarkation in Southampton with RC was very slow with long queues, some previous passengers saying they had never experienced this before. ... Read More
Decided to try RC after finding P&O standards had dropped over the last three cruises taken. Embarkation in Southampton with RC was very slow with long queues, some previous passengers saying they had never experienced this before. Although the cabin was clean and the cabin steward excellent, the balcony furniture was dated. Shower had a door, rather than a curtain as on P&O which was an improvement. The food was also slightly better than P&O with more variety, particularly in the Windjammer buffet. Paid supplement to eat in Johnny Rockets but was very disappointed with the meal and the whole experience. Dress codes on the formal nights are also just a 'suggestion' by RC so very disappointed that unlike P&O these are not enforced with men being allowed in polo shirts, without jackets, in the main dining room on formal evenings. Took out the all inclusive drinks package and made great savings, with the average drink costing $14 plus 18% service charge. The daily cocktail was $9.50 plus service charge. In comparison P&O drinks prices are slightly higher than pub prices. The crew on board were excellent throughout the ship and cannot be given enough praise. Nothing was too much trouble for any of them. Far too many rampaging, unsupervised under-12 year olds on the ship, more to do with the parents than RC. Lack of sunbeds on sea days as too many passengers placing towels on sunbeds at 7am in the morning and not returning until 11am despite notices placed around the ship. After a few days did notice crew members removing towels. Fellow passengers not adhering to the hygiene notices around the ship. Despite a sign setting out the rules of the swimming pool that young children wearing diapers were not allowed in the pool, we saw one mother flouting this rule and on some occasions there were no staff enforcing the pool rules. Apart from the Ice Show which was very good, the entertainment in the bars was very poor and P&O definitely do better in this category. Difficulty getting a seat in the Two Poets pub and small bars in the evening but an abundance of seats available in the Star Lounge where the live group were playing. Did not attend any of the Headliner shows. Did not undertake any RC shore excursions because too expensive but the ports of call were good. However, felt very rushed in a couple of ports, especially Ajaccio as arrived at 7am (when most people are asleep) and had to be back on board by 2.30pm. Would not cruise with RC again. Will try Princess or Celebrity next time from Southampton or a fly-cruise with another line. Having spent around £180 per person per day, one would have expected a far better experience. Read Less
Sail Date July 2017
1st cruise was on Harmony of the Seas we tried the Navigator of the Seas, as it is a smaller vessel first part of cruise was very good, until noise/banging started in early hours, which was bad enough to wake us up from a deep ... Read More
1st cruise was on Harmony of the Seas we tried the Navigator of the Seas, as it is a smaller vessel first part of cruise was very good, until noise/banging started in early hours, which was bad enough to wake us up from a deep sleep,throughout the nights. the vibration could be felt through cabin floor and bed. The staff are very friendly dining experience in main dining was excellent, as was the food provided in the WindJammer restaurant. waiters and state room attendant were excellent. The shows provided, and entertainment were very good Ship was clean to a very high standard The Baltic area and stops at ports were very good We did enjoy St Petersburg, especially the river Neve Cruise, which did provide very small snack ,but several vodkas ! Transition on and off ship was well organized and had no problems This would be very good cruise, but for our noise problem and would suggest anyone contemplating booking this cabin 6471, to make further enquiries Read Less
Sail Date June 2017
Been on Royal Carribean twice before and really enjoyed the experience but on this one there were a number of things that have been removed . Nothing for gold members of crown and anchor pointless being in it , no midnight buffet , drinks ... Read More
Been on Royal Carribean twice before and really enjoyed the experience but on this one there were a number of things that have been removed . Nothing for gold members of crown and anchor pointless being in it , no midnight buffet , drinks way to expensive, photographers for ever trying to take your photo, check in and baggage sorting quite frankly a shambles. Ship is looking a little tired in places. If Royal Carribean went back to offering what they used to then I would not hesitate to book again. It just felt this time that every member of staff was pushing to make us spend as much as possible and putting 27 dollars per day on to your room account is also to excessive for tips. On a positive note the staff we lovely, very helpful and always smiling and the ports of call were very good with St Petersburg being fantastic we should have stayed there two nights so much to see and missed out Copehagen which was a little boring. Read Less
Sail Date June 2017
Chose this cruise based on ports of call. Prices for lots of things increased from just last year: bottled water delivered to cabin; cost for room service; prices for alcoholic beverages and sundry items (DayQuil cough suppresant) was ... Read More
Chose this cruise based on ports of call. Prices for lots of things increased from just last year: bottled water delivered to cabin; cost for room service; prices for alcoholic beverages and sundry items (DayQuil cough suppresant) was outright gouging. Price charged by RCI for transport from airport to Southampton port was too high: $101/pp one way. Production shows ranged from merely adequate to outstanding. All of Captain's commentary was translated to SPANISH. Why? The cruise departed Southampton, probably 85% of the guests were from the British Isles. How many English residents speak only Spanish? How many Spanish-speaking guests were aboard, who spoke no English at all? Two days in St. Petersburg was great; Helsinki was a disappointment. Only thing there is the Sibelius Park and the Rock Church. Maybe should have had a port of call in Sweden instead. Just need a couple more nights to achieve next C&A status. But probably will consider cruising with another cruise line in the future. Read Less
Sail Date June 2017
Food in the main dining room in the evening was slow to appear even though no table in our section was ever full The wine waiter gave me the wine list on day 1 from which I chose a red wine, I was never shown the list again and a glass ... Read More
Food in the main dining room in the evening was slow to appear even though no table in our section was ever full The wine waiter gave me the wine list on day 1 from which I chose a red wine, I was never shown the list again and a glass of red wine was put in front of me with a second class already poured and waiting on the side for the next 11 days The entertainment staff would be better of at "Butlins" Will look elsewhere for our next cruise Many of the ports are now to far to walk to the town due to port expansion ,the only way is to pay $10 - $20 per person on the local shuttle bus service , this is no longer provided free by the cruise company, if you have booked a cruise which takes you to Copenhagen I would expect to be taken to Copenhagen and not 3 miles away Maybe I am just remembering the good old days !!! Read Less
Sail Date June 2017
I chose this cruise to visit St Petersburg. We decided to opt for Royal Caribbean Shore Excursion and the 1st excursion to Peterhof was so poor I would not even Rate it, when voicing my opinion at the shore excursion desk laughing & ... Read More
I chose this cruise to visit St Petersburg. We decided to opt for Royal Caribbean Shore Excursion and the 1st excursion to Peterhof was so poor I would not even Rate it, when voicing my opinion at the shore excursion desk laughing & joking with a lovely guy a lady from the shore excursions was extremely rude & told us to in future get our own Visa and make our own way to the Palace. I am sure this is not acceptable by Royal Caribbean. However the 2nd Shore excursion to Pushkin I will give 10 out of 10 it was excellent, the tour guide, the tour, Palace and Gardens along with a tour through the city after. It was worth every penny. Navigator of the Seas does need a refurb but is still a lovely ship although lacks places to relax, you are constantly trying to find somewhere to sit especially the Scooner Bar as this is so small compared to other Royal Caribbean Ships. We were offered the All Inclusive Drinks Package when we booked, now all this means is you get the basic of Basic drinks package which includes Beers & Wine up to $9.00 we were informed you could not have Red Wine then we found out 2 days before the end of the trip that Red Wine is included. You can have all soft drinks & Water although some members of staff are a little confused with this as they think you are not allowed the water but YOU ARE. you are NOT allowed speciality coffees though. So lets re cap what you can have: Beers/Wine/NON Alcoholic Cocktails up to the price of $9.00 All Soft Drinks and Water up to the price of $9.00 You are NOT allowed speciality Coffee. Read Less
Sail Date June 2017
We chose this cruise based on its itinerary and cost. We have cruised on the Navigator before and have done multiple RCL cruises. The ports of call were what we wanted to see and were enjoyable especially St. Petersburg, but the overall ... Read More
We chose this cruise based on its itinerary and cost. We have cruised on the Navigator before and have done multiple RCL cruises. The ports of call were what we wanted to see and were enjoyable especially St. Petersburg, but the overall experience on the boat was not up to the previous RCL cruises. The food served in the main dining area was lacking in taste and many of the choices were not items I would eat. After the 6th night we ate in the windjammer that had a larger variety of menu choices. Our best meal was served in Chops Grill with a wondeful server. If this had been a Caribbean cruise finding a place to sit would not have been a problem but being a Baltic cruise outside pool areas were not comfortable areas to sit so that left the interior of the cruise ship crowded in the seatng areas. The entertainment was not up to the levels that we have enjoyed on previous RCL cruises wtih the exception of the pianist in the Schooner bar Lyn Lawrence. The staff made it seem llike disembarking in St. Petersburg was going to be a nightmare with waits in line as long as an hour to get through immigration. That was not true we had no problems going through imiigration . We did not book any shore excusions through the cruise company but did have to buy the shuttle passes into Copenhagen and Helsinki from the cruise line because of where the ship had to dock. Our luggage was suppose to be taken off in the first group because we had a transfer to the airport however one piece of luggage was misplaced and was on the very last crate of luggage brought off the ship. Fortunately they held the bus until we could find our luggage. . Read Less
Sail Date June 2017
We chose this cruise because of the itinerary (Baltic) and because we wanted a no hassle holiday where we could simply join the ship in Southampton without the need for any air travel, and this proved to be a great decision as we have ... Read More
We chose this cruise because of the itinerary (Baltic) and because we wanted a no hassle holiday where we could simply join the ship in Southampton without the need for any air travel, and this proved to be a great decision as we have never boarded a ship faster in our lives ... very organised and impressive ... as was our departure 13 days later. Everyone's cabins (staterooms) were ready at 1 pm and as I'm sure everyone who has a balcony cabin does, we opened our door (with a mighty struggle) and ventured out. We were delighted with the position of our cabin (stern, on the corner above one of the round windows) but the door handle and lock were so rusty (lumps of rust just painted over) we had to report it faulty in case we got ourselves locked in or out. This was seen to promptly but it was something that should have been reported and sorted months before if the steward had been doing his jobs properly. This "lack of maintenance" experience set the tone for the rest of the cruise in many ways, but as I said, we wanted a no hassle holiday so turned a blind eye to a lot. In fact, on our first night in the Sapphire Dining room (table 615) it annoyed me that there were splash marks on the back rest of the spare dining room chair next to me, but I didn't mention it to the waiter, as it was so obvious, I expected the marks to be wiped off at the first opportunity. Twelve nights later the marks were still there and I fully expect they are still there now. One thing my husband didn't turn a blind eye to however was the thick coating of dust on the lid of the grand piano (as you come out of the casino) so when he noticed folk were starting to draw on it, on impulse he wrote "clean me" across it and watched as a nearby officer sprang into action. On the plus side, we came across some very pleasant dining staff (Ricki and Sharon, among others) and the food was really good in all venues. I was very impressed at the effort the catering department had gone to, to serve up some very traditional British food. We tried each of the speciality restaurants (except Izumi) even eating at the "Chefs Table" one night, and were not disappointed. In the mornings, as on most ships, there was the usual scrum for a table in the buffet restaurant, but we were always cheered up by one very colourful "washy-washy" guy who always managed to greet everyone with a smile and dance. Sorry I can't give him a name-check as I couldn't read his badge properly 'cos he was always on the go limbo-ing, moon-walking, etc. The resident "big band" was excellent and the other entertainment was good,(comedy, juggling, magic, hypnotist, comedy-classical musicians, and we especially enjoyed the vocalist Laura Broad.) Unfortunately I can't comment on Darren Day's shows as his performances coincided with our pre-booked Chef's Table experience. We went on ships tours at every port and all were over-priced, too short (especially the Hermitage in St. Petersburg) but interesting, but we've come to expect that from all ship's tours, so no surprise there, but at least we had the security of knowing we wouldn't be left behind if anything happened to make us late back. We were a bit aggrieved in Oslo though when far more tours had been booked than Oslo had buses, so we had to be dropped off while the bus went off to collect another group and then we'd to hang around in the rain until the bus could spare time to come back for us, and so on throughout the day. On the down side, it's true what others say about on a cruise people are pestering you to spend money all the time, and this time was no exception. Even when you do as you're asked and pre-pay your tips in full, near the end we found an envelope from our steward asking us to give him an additional tip. Sometimes these small things are like the straw that broke the camel's back and make you really wonder if it's time to think about a different form of holiday in the future. Read Less
Sail Date June 2017
Baltic cruise for interesting places to see and visit The ship is huge and well run. Always on time and quick to dis- embark Oslo, Norway a huge disappointment and not really worth the time going there,especially since non American ... Read More
Baltic cruise for interesting places to see and visit The ship is huge and well run. Always on time and quick to dis- embark Oslo, Norway a huge disappointment and not really worth the time going there,especially since non American and non Brits are not welcome Cruise should consider going to Stockholm Helsinki,Tallinn,Copenhagen and Brugge very good and really worth a visit Saint Petersburg is a must. A very beautiful clean city and so much history and beauty- we think it beats Paris hands down Ship poorly maintained and cause for concern-seats in the show areas were broken and many lights had failed-a cause for concern because you wonder what else is being neglected Cabin good and staff excellent. Very compact cabin,well laid out and comfortable The food was poor but the service excellent Entertainment Good but not Hypnotist and Love and Marriage Violinist excellent, Singers and Dancers good but loud Staff great Read Less
Sail Date June 2017
What’s good Much cleaner than some other major cruise lines particularly in the rest rooms Excellent musicians and dancers Excellent ice shows Good range of quality food in the Windjammer self serve Waiters are very good, ... Read More
What’s good Much cleaner than some other major cruise lines particularly in the rest rooms Excellent musicians and dancers Excellent ice shows Good range of quality food in the Windjammer self serve Waiters are very good, and unlike on some other RC cruises they are not trying to sell you a drink literally every five minutes Two faults reported were fixed the same day each with just one call to guest services. On some other major cruise lines such faults have required 4 separate discussions over 2 days. Improvement opportunities If you are someone who likes to spend a good day in each port from 0800 – 1700, this is not the cruise for you. At some ports we were not allowed off until 1030, at some we were required back on by 1500. So check the itineries carefully before booking. RC repeatedly threatened to leave at the stated time with or without passengers who had not booked on an RC tour, but several times there were passengers seen strolling back from independent trips such as hop on hop off buses. Especially on sea days there was very little to stretch the mind unlike other cruise lines I have used. No talks on anything historical, political, technical or anything else thought provoking.. Only one ballroom dance class. It is literally Butlins at sea, so just leave your brain at home. Much of the program consists of sales of amazing new gemstones exclusive to cruise ships, exclusive American art by famous American artists no one has heard of, mindless pub quizes etc. There was a port talk on Oslo by John Rossi who was introduced as an IT academic, but this was just a powerpoint show of random content that could have been assembled by a small child. ‘Cruise Director’ Cuddy appeared to just be the happy clappy chappy who introduced many of the shows, but on more than one occasion he did not appear to know where were going. There were announcements about going under bridges between Denmark and Sweden and Denmark and Norway, in fact we only went under a bridge linking two parts of Denmark. Reservations for the formal dining room experience with the reservation assistant or whatever she called herself – when asked what was the ‘fish of day’ with ‘chefs selection of vegetables’ on the menu, she made four phone calls to find out. When I later sat down in the restaurant the waiter advised me something completely different which turned out to be correct! As for the rest of the formal dining experience, several little details are disappointing. - the menu did not change much over the trip, eg French onion soup was offered on several nights, - Sugar was served in paper sachets on a plastic dish - Salad dressing was served in bottles - Very artificial cream was served as cream with desserts. I discovered that a sample of this cream that was left out for several days did not change at all, no mould, no smell etc, so one wonders how it is stored on board. - Dress codes are not enforced at all. In the evening you can go in the formal restaurant in jeans or go in the Windjammer in shorts and a vest. Children. I have never encountered so many noisy children on a cruise and who were encouraged by there parents. I suspect most of them were from the home country of the cruise line although they did not all speak English. Read Less
Sail Date June 2017
We wanted to visit the destinations on this cruise all the destinations visited were excellent . Royal Caribbean standards have dropped dramatically since our last cruise with them . Formal nights dress code was not adhered to lots of ... Read More
We wanted to visit the destinations on this cruise all the destinations visited were excellent . Royal Caribbean standards have dropped dramatically since our last cruise with them . Formal nights dress code was not adhered to lots of passengers in shorts and tee shirts this is unfair to the passengers who have made the effort.. Royal Caribbean now only suggest that the evening is a formal night .The food in the main dinning room standard has dropped dramatically now only 3 course. You are now bombarded with staff and leaflets delivered to your cabin trying to get you to use the specialist restaurants with a cover charge this is probably why the standard of food in the main dining room has dropped . you are also pestered by the ships photographers all the time to a point where it gets very annoying. All sorts of leaflets delivered to your cabin promoting the very high spa prices etc . We binned a total of over 40 leaflets delivered to our cabin on a 12 day cruise this is unacceptable . . The cabin we had on deck 10 cabin 1285 a virtual balcony cabin was quite small the virtual balcony was better than an inside without one. This cabin has a quite loud air con noise coming from behind the rear wall in the cabin but ok if you used ear plugs tho block out the noise . The entertainment in the headliners theatre was very good although some of the show times had very poor start times ie 7.30pm when 1st siting dining was on and then 9.15pm when 2nd sitting dinning was on this made it very difficult for second sitting diners to attend the shows why? All the other entertainment seemed to be quizzes all run at very awkward times the circus parade was held at 17.45 pm just when we were leaving port when most passenger wanted to be on deck to see us depart .Only one sail away party on deck the first night. virtually if fact no main deck entertainment only films that most of us had not heard of and had about 10 passengers watching them . The service on board was quite water in the main dinning room very good but a lack of bar staff on the decks most of the time there was a lot of people waiting at the bars to be served . all in all we went on the cruise for the ports of call which were very good at the right time of year . the cruise ship standard has dropped almost to to the point of being a holiday camp atmosphere Read Less
Sail Date June 2017
We chose the cruise for its destination to St.Petersburg, especially the tour to the Hermitage, late leaving ship, customes nightmare, eta at Hermitage 9.00am arrived at 10.30am due to taxi crashing in to us than having to walk several ... Read More
We chose the cruise for its destination to St.Petersburg, especially the tour to the Hermitage, late leaving ship, customes nightmare, eta at Hermitage 9.00am arrived at 10.30am due to taxi crashing in to us than having to walk several blocks to get there, when we arrived could not move, it was chock a block with people, total waste of time. then told we had to walk in the rain due to bus unable to move so as we could remove items left on bus. rainsoaked removed items got on replacement bus and low and behold the bus that could not move drove away?????? We booked early for the best deal and after speaking to many on board we paid approximately double that of others missing out on the delux drinks package and onboard spend. We felt badly treated and let down. The cabin was tired, the food is bland, the entertainment is not as good as they think they are! the ship is money orientated and I am sure they would accept blood when you run out of money. The service staff are great, the shore excursion staff could all do with extra training, learning things like putting up notices for changed departure venues or even making announcements for the same to save the weary traveller walking from one end of the ship to the other and back. Read Less
Sail Date June 2017
We've been on lots of cruises, but generally regard ourselves as Budget cruisers. We paid a premium for RCI as others had said how good it was - alas we were disappointed. Despite us having booked months in advance for three of ... Read More
We've been on lots of cruises, but generally regard ourselves as Budget cruisers. We paid a premium for RCI as others had said how good it was - alas we were disappointed. Despite us having booked months in advance for three of us, the cabin was only ready for two. Mould was growing in the shower and the cabin was tatty. These items were quickly resolved when highlighted. The ship is quite tatty and certainly needs a good clean - but the ship is very well desigined, partiularly considering it's age. It feels like RCI have been making cuts. Cleaning and maintenance were skimped. Queues were horrendous for drinks and food at some point. It's rare on a cruise to have to be concerned about the limited availability of food, but that was the case. I heard one couple arguing at 4pm because they were lying by the pool on deck 11 and the only available food was on deck 4 and there was a 20-30 minute queue. Windjammer closed very early, so there was no quiet area/buffet/bar as the only food available after 9pm was on the promenade where all the noisy bars are. When people were coming into Windjammer after a full day on a tour, food was being removed in front of them and they were sent to the Promenade on deck 4 where there was a huge queue and no seats. Similarly getting a drink was very hit and miss. Almost all of the staff we dealt with were friendly, pleasant and helpful. There were just too few staff and they were not well managed. We did have a good holiday, and would consider RCI again, but for 30% less than we paid. It was a very mediocre product for a premium price. Read Less
Sail Date June 2017
Our Family always cruise with Royal caribean, our favourite ship is The Indi. We choose the Baltic as we hadn't been there before on reflection we should have gone a few weeks later ( the weather wasn't as warn as we would ... Read More
Our Family always cruise with Royal caribean, our favourite ship is The Indi. We choose the Baltic as we hadn't been there before on reflection we should have gone a few weeks later ( the weather wasn't as warn as we would have liked when we spent time at sea there wasn't enough seats around the ship when the weather was bad. the lowest time was:- We went on the palace, river and canal tour in St Petersburge ( not a good idea) we were delayed by 3/4 of anhr to start then we had to wait an hour to go into the palace the tour wast the most inspiring as we had to parry with other tours to go into rooms the coach backed into a car while we were in it and we had to all get out of the coach and walk for 100 yards then get back in the coach the tour took 2 1/2 hour extra to complete. The highlight was Enjoying each others company and meeting some interesting people. Read Less
Sail Date June 2017
We chose this cruise to the Baltic mainly for Russia but the whole Russian experiance was disappointing a 9+ hour trip but we only had just over hour at Peterof very rushed 3 fountians out of hundreds and a hour at Hermitage we went ... Read More
We chose this cruise to the Baltic mainly for Russia but the whole Russian experiance was disappointing a 9+ hour trip but we only had just over hour at Peterof very rushed 3 fountians out of hundreds and a hour at Hermitage we went through so fast .Our friends booked a private tour less money than R C and saw so much more and better value.Our tour guide was lovely but he had to get back to take a evening tour out.All others ports of call you can do on own. Staff on board lovely couldnt do eough for you . Cabin clean but tired windjammer restaurant lovely food but trying to find a table a nightmare sometimes they rope third seating of crazy. Entertaiment in theatre Juggler was very good and Graffiti Classics was the best show i have ever seen 10/10 awesome. Bobby Davro was very 70s and the Magician was awfull. All the other bars had very good entertainment Read Less
Sail Date June 2017
We had the last accessible suite available (1308), which was a good size but very tired pending its' refit this coming winter, with extremely stained mattresses and shower curtain - issues which were resolved after we insisted. Plenty ... Read More
We had the last accessible suite available (1308), which was a good size but very tired pending its' refit this coming winter, with extremely stained mattresses and shower curtain - issues which were resolved after we insisted. Plenty of space in the dressing room too. Once the problems were sorted, service seemed vastly improved, cleaning to a good standard with particular kind attention paid to my invalid partner. Balcony sunbathing depended on route direction and mooring, so check it out if it is important to you, otherwise the pool area has plenty of sunbeds. Plenty to do on board, ice skating show excellent and many good comedians in the theatre. Spa was fine though treatments are pricey, and they always want you to have more! Excursions were good on the whole, and always weather dependent in the Baltics, so be prepared. My main destination to visit was St Petersburg, Peterhof Palace and fountains, and St Catherines Palace the next day (we had visited the Hermitage before). The tour was a poor experience as there were so many other, queueing was continuous everywhere yet we were rushed through the palace making it impossible to view the fine artefacts and designs, whilst wearing protective shoe covers (strangely not worn by any room attendants). The guide could not be heard on our receivers as she had already passed through the rooms we had just reached. The experience was bad enough to make me cancel St Catherine's the following day, so very disappointing. The excursion team was obviously under pressure in St Petersburg which made some of them a tad 'frustrated'. Dining in Windjammer was not good for us, the staff tried their best though, but we like hot food on china plates. Plastic and cold/dry food doesn't do it for us. Sapphire dining room was very good once we explained what we liked to our head waiter, and Gusti, our wine waiter has a smile to die for. Read Less
Sail Date June 2017
Food and service very good. Main restaurant preferred as buffet restaurant very crowded and stressful at peak times. The speciality dining venues were mixed. The steak house and diner were good but the mexican poor(bland tasting food) ... Read More
Food and service very good. Main restaurant preferred as buffet restaurant very crowded and stressful at peak times. The speciality dining venues were mixed. The steak house and diner were good but the mexican poor(bland tasting food) Entertainment average 'star act's not very good. Cruise entertainers good but content not average(and only a few shows). Seating space extremely limited (especially on sea days) often impossible to find a seat, main lounge was often used for over events e.g. Art auction which made the situation worse. The Gym was very good with plenty of machines. The shore excursions were mixed, St Petersberg was a nice place but immigration/traffic and long delays in entry to palace made the experience poor. The museum visit on the 'Gent industrial museum and sight seeing tour' was poor. The Oslo Icebar was mixed(imagine Ice walls and sculptures in an office block with false ceiling...) TV is staterooms was poor there was limited content which was constantly repeated e.g one or two programmes from a given program repeated every day. Rentable movies were very expensive. Read Less
Sail Date June 2017
My husband and I cruised on Harmony of the Seas for our honeymoon last summer and were so impressed that we booked this cruise in October, based on a special offer on the company's website; however this offer wasn't actually ... Read More
My husband and I cruised on Harmony of the Seas for our honeymoon last summer and were so impressed that we booked this cruise in October, based on a special offer on the company's website; however this offer wasn't actually honoured for whatever reason (according to the website advert, full beverage package and wifi were supposed to be included, but they were mysteriously absent from my booking without me realising - why would I, as far as I was concerned, I booked a package deal, I had no way of knowing anything otherwise!) Upon boarding the ship, I was immediately struck by how much smaller and shabbier the ship was, compared to Harmony - fair enough, it IS older and smaller, I just hadn't realised just how much smaller it would be. The cabin is very small, but adequate. Our stateroom attendant was very attentive but the room itself is a bit shabby and dusty looking. We mainly ate in The Windjammer because I'd pre-booked 8.30 dining time and we were usually hungry before then, so only ate in the Dining Room twice - it was lovely both times. The Windjammer food, in my opinion, looks great but tastes bland; a lot of it just salty without there being much flavour of anything from it. I eat meat very very rarely, so tried the pasta and rice dishes, which looked good, but just tasted of nothing!! And the actual vegetables on offer are very sparse; many nights I would only see literally one dish of vegetables; maybe 2; something like sliced carrots and sweetcorn in one dish, and green beans featured quite a bit. The age demographic was old. (we are aged 36 & 40, so we're not young party animals!) It took til Day 5 before I found a seat anywhere on the central promenade, and at that point, we'd already felt obliged to give our seats up twice to older guests - once for the emergency drill and once in the Windjammer. As a result, I feel like the entertainment was probably tailored to the older crowd and even in the karaoke and nightclub, the DJ was terrible - just terrible! The ports of call were fantastic, Oslo is expensive; when we got off the ship, it was raining so everyone dashed to the souvenir shops in the port to buy umbrellas and hats,all of which cost around 10 euros each. We bought 2 coffees and 1 hotdog to take away from a shop and it came to about 15 euros. It is a lovely city! Copenhagen is colourful and pretty, Helsinki is interesting and friendly, St. Petersburg is absolutely magnificent, Tallinn is quaint and Brugges is beautiful. The port days were brilliant, but the sea days were long, cold, wet and windy. You can't spend much time outdoors, so it gets very irritating on the Royal Promenade with so many guests squashed together indoors all day. Read Less
Sail Date June 2017
This was our 10th cruise, and our 2nd with Royal Caribbean. The staff was very polite and helpful. We had a balcony room and it was a typical balcony room square footage-wise and storage-wise. I would give the food a rating of 4 out of 5 ... Read More
This was our 10th cruise, and our 2nd with Royal Caribbean. The staff was very polite and helpful. We had a balcony room and it was a typical balcony room square footage-wise and storage-wise. I would give the food a rating of 4 out of 5 stars. The problem we encountered was venues were not large enough to accommodate the large crowd that wanted to participate in the activity (i.e. trivia contests, etc. in the Schooner Bar and Star Lounge). Even if you got to the venue early enough (i.e. at least 30 minutes) all the seats were taken. Also, the movies (all current films) were shown only outdoors (they should have been shown indoors in bad weather in the Metropolis Theater, but that wasn't done). Ship excursions (especially the panoramic tours) did not give enough time for shopping (I suppose R.C. wanted you to buy your souvenirs on-board). The tours we were on did not build in a "comfort stop"--you either used the bathroom or saw the site...there was not time to do both. R.C. advertises tours for mobility impaired people...most of those never happened even though there were enough people on board with scooters, canes, and wheelchairs that could have filled them up. Several functions were held on the Promenade Deck, which when held resembled Times Square on New Year's Eve. IF we book a cruise with R.C. again, it will be on one of their smaller ships where the different venues can accommodate those interested in attending and book tours with outside companies that advertise smaller group tours. Read Less
Sail Date June 2017
The ship was impressive huge but easy to find your way about. Entertainment was absolute rubbish. Highlight of week was Bobby Davao we walked out. He spent all his time insulting people, it seems a trend, we had three so called comedians ... Read More
The ship was impressive huge but easy to find your way about. Entertainment was absolute rubbish. Highlight of week was Bobby Davao we walked out. He spent all his time insulting people, it seems a trend, we had three so called comedians all did same. The dance group was ok, but only appeared three times in 11 nights. Food was exceptional windjammer busy but still good we always got a table,the Sapphire was wow service always good to excellent The room larger than we have had comfy no complaints in any shape or form, credit to staff The service desk was less than helpful, my wife lost her passport coming aboard in Russia, they just said go to bed sleep on it, really could you? The security people were great turned the place upside down found it, Watch out for the drinks packages sp and up make sure you get up Now the worst part, pay pay pay and then pay again I wanted 4 a batteries for camera, no shop on board sold them, I could get rechargeable ones for 59 dollars including charger I Finland I got 4 for 4 euroes All e shops sold expensive and I mean expensive stuff, no place to go to say a razor The tours, use the hop on hop off busses well worth it but make sure in Helsinki you have plenty of time traffic is really bad had us worried we wouldn't make it back Tour organisation is bit amerterish, we went to ballet had to stand for half an hour waiting for busses dam cold The ship shakes and shivers in anything but calm, had to stay up all night with her as she was seasick,they showed films on the big screen outside at night , we we in the Baltic for heavens sake. Show them inside it's stupid laid there with heavy coats on blankets watching film in a gale Read Less
Sail Date June 2017
Embarkation in Southampton went smoothly and quickly and we had a fair bit of time to explore the ship before sailing. Our inside cabin had the virtual balcony, and felt much larger and brighter for it. We were a bit disappointed with the ... Read More
Embarkation in Southampton went smoothly and quickly and we had a fair bit of time to explore the ship before sailing. Our inside cabin had the virtual balcony, and felt much larger and brighter for it. We were a bit disappointed with the dining and entertainment, the food was average at best and the menu selection limited. The same menu was offered on formal night without the usual special selections. The menu did offer lobster and decent steaks at an additional exorbitant cost. The nightly entertainment was hit and miss, for me mostly a miss. The public areas on the ship were few and always crowded, and the "High street" with the shops and pubs crammed into the middle forced crowds of people to squeeze single file down the middle. The Windjammer cafe was usually so crowded that finding a seat was next to impossible and to make that worse there is virtually no outdoor seating. Service was not as good as I think it should of been but that could be corrected by increasing staffing levels. The price of extra things on the ship was ridiculous, for the price of one drink aboard you could buy a whole bottle ashore, and what they charge for internet is a crime. The ports and shore excursions offered are very good, be prepared for long lines in St. Petersburg, security is very tight, but worth the wait. I will not sail with Royal Caribbean again unless they stop trying to be the cheapest cruise line and restore the service and reasonable prices that they once had. Read Less
Sail Date June 2017
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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