2,352 Royal Caribbean Navigator of the Seas Cruise Reviews

Been on Royal Carribean twice before and really enjoyed the experience but on this one there were a number of things that have been removed . Nothing for gold members of crown and anchor pointless being in it , no midnight buffet , drinks ... Read More
Been on Royal Carribean twice before and really enjoyed the experience but on this one there were a number of things that have been removed . Nothing for gold members of crown and anchor pointless being in it , no midnight buffet , drinks way to expensive, photographers for ever trying to take your photo, check in and baggage sorting quite frankly a shambles. Ship is looking a little tired in places. If Royal Carribean went back to offering what they used to then I would not hesitate to book again. It just felt this time that every member of staff was pushing to make us spend as much as possible and putting 27 dollars per day on to your room account is also to excessive for tips. On a positive note the staff we lovely, very helpful and always smiling and the ports of call were very good with St Petersburg being fantastic we should have stayed there two nights so much to see and missed out Copehagen which was a little boring. Read Less
Sail Date June 2017
Chose this cruise based on ports of call. Prices for lots of things increased from just last year: bottled water delivered to cabin; cost for room service; prices for alcoholic beverages and sundry items (DayQuil cough suppresant) was ... Read More
Chose this cruise based on ports of call. Prices for lots of things increased from just last year: bottled water delivered to cabin; cost for room service; prices for alcoholic beverages and sundry items (DayQuil cough suppresant) was outright gouging. Price charged by RCI for transport from airport to Southampton port was too high: $101/pp one way. Production shows ranged from merely adequate to outstanding. All of Captain's commentary was translated to SPANISH. Why? The cruise departed Southampton, probably 85% of the guests were from the British Isles. How many English residents speak only Spanish? How many Spanish-speaking guests were aboard, who spoke no English at all? Two days in St. Petersburg was great; Helsinki was a disappointment. Only thing there is the Sibelius Park and the Rock Church. Maybe should have had a port of call in Sweden instead. Just need a couple more nights to achieve next C&A status. But probably will consider cruising with another cruise line in the future. Read Less
Sail Date June 2017
Food in the main dining room in the evening was slow to appear even though no table in our section was ever full The wine waiter gave me the wine list on day 1 from which I chose a red wine, I was never shown the list again and a glass ... Read More
Food in the main dining room in the evening was slow to appear even though no table in our section was ever full The wine waiter gave me the wine list on day 1 from which I chose a red wine, I was never shown the list again and a glass of red wine was put in front of me with a second class already poured and waiting on the side for the next 11 days The entertainment staff would be better of at "Butlins" Will look elsewhere for our next cruise Many of the ports are now to far to walk to the town due to port expansion ,the only way is to pay $10 - $20 per person on the local shuttle bus service , this is no longer provided free by the cruise company, if you have booked a cruise which takes you to Copenhagen I would expect to be taken to Copenhagen and not 3 miles away Maybe I am just remembering the good old days !!! Read Less
Sail Date June 2017
I chose this cruise to visit St Petersburg. We decided to opt for Royal Caribbean Shore Excursion and the 1st excursion to Peterhof was so poor I would not even Rate it, when voicing my opinion at the shore excursion desk laughing & ... Read More
I chose this cruise to visit St Petersburg. We decided to opt for Royal Caribbean Shore Excursion and the 1st excursion to Peterhof was so poor I would not even Rate it, when voicing my opinion at the shore excursion desk laughing & joking with a lovely guy a lady from the shore excursions was extremely rude & told us to in future get our own Visa and make our own way to the Palace. I am sure this is not acceptable by Royal Caribbean. However the 2nd Shore excursion to Pushkin I will give 10 out of 10 it was excellent, the tour guide, the tour, Palace and Gardens along with a tour through the city after. It was worth every penny. Navigator of the Seas does need a refurb but is still a lovely ship although lacks places to relax, you are constantly trying to find somewhere to sit especially the Scooner Bar as this is so small compared to other Royal Caribbean Ships. We were offered the All Inclusive Drinks Package when we booked, now all this means is you get the basic of Basic drinks package which includes Beers & Wine up to $9.00 we were informed you could not have Red Wine then we found out 2 days before the end of the trip that Red Wine is included. You can have all soft drinks & Water although some members of staff are a little confused with this as they think you are not allowed the water but YOU ARE. you are NOT allowed speciality coffees though. So lets re cap what you can have: Beers/Wine/NON Alcoholic Cocktails up to the price of $9.00 All Soft Drinks and Water up to the price of $9.00 You are NOT allowed speciality Coffee. Read Less
Sail Date June 2017
We chose this cruise based on its itinerary and cost. We have cruised on the Navigator before and have done multiple RCL cruises. The ports of call were what we wanted to see and were enjoyable especially St. Petersburg, but the overall ... Read More
We chose this cruise based on its itinerary and cost. We have cruised on the Navigator before and have done multiple RCL cruises. The ports of call were what we wanted to see and were enjoyable especially St. Petersburg, but the overall experience on the boat was not up to the previous RCL cruises. The food served in the main dining area was lacking in taste and many of the choices were not items I would eat. After the 6th night we ate in the windjammer that had a larger variety of menu choices. Our best meal was served in Chops Grill with a wondeful server. If this had been a Caribbean cruise finding a place to sit would not have been a problem but being a Baltic cruise outside pool areas were not comfortable areas to sit so that left the interior of the cruise ship crowded in the seatng areas. The entertainment was not up to the levels that we have enjoyed on previous RCL cruises wtih the exception of the pianist in the Schooner bar Lyn Lawrence. The staff made it seem llike disembarking in St. Petersburg was going to be a nightmare with waits in line as long as an hour to get through immigration. That was not true we had no problems going through imiigration . We did not book any shore excusions through the cruise company but did have to buy the shuttle passes into Copenhagen and Helsinki from the cruise line because of where the ship had to dock. Our luggage was suppose to be taken off in the first group because we had a transfer to the airport however one piece of luggage was misplaced and was on the very last crate of luggage brought off the ship. Fortunately they held the bus until we could find our luggage. . Read Less
Sail Date June 2017
We chose this cruise because of the itinerary (Baltic) and because we wanted a no hassle holiday where we could simply join the ship in Southampton without the need for any air travel, and this proved to be a great decision as we have ... Read More
We chose this cruise because of the itinerary (Baltic) and because we wanted a no hassle holiday where we could simply join the ship in Southampton without the need for any air travel, and this proved to be a great decision as we have never boarded a ship faster in our lives ... very organised and impressive ... as was our departure 13 days later. Everyone's cabins (staterooms) were ready at 1 pm and as I'm sure everyone who has a balcony cabin does, we opened our door (with a mighty struggle) and ventured out. We were delighted with the position of our cabin (stern, on the corner above one of the round windows) but the door handle and lock were so rusty (lumps of rust just painted over) we had to report it faulty in case we got ourselves locked in or out. This was seen to promptly but it was something that should have been reported and sorted months before if the steward had been doing his jobs properly. This "lack of maintenance" experience set the tone for the rest of the cruise in many ways, but as I said, we wanted a no hassle holiday so turned a blind eye to a lot. In fact, on our first night in the Sapphire Dining room (table 615) it annoyed me that there were splash marks on the back rest of the spare dining room chair next to me, but I didn't mention it to the waiter, as it was so obvious, I expected the marks to be wiped off at the first opportunity. Twelve nights later the marks were still there and I fully expect they are still there now. One thing my husband didn't turn a blind eye to however was the thick coating of dust on the lid of the grand piano (as you come out of the casino) so when he noticed folk were starting to draw on it, on impulse he wrote "clean me" across it and watched as a nearby officer sprang into action. On the plus side, we came across some very pleasant dining staff (Ricki and Sharon, among others) and the food was really good in all venues. I was very impressed at the effort the catering department had gone to, to serve up some very traditional British food. We tried each of the speciality restaurants (except Izumi) even eating at the "Chefs Table" one night, and were not disappointed. In the mornings, as on most ships, there was the usual scrum for a table in the buffet restaurant, but we were always cheered up by one very colourful "washy-washy" guy who always managed to greet everyone with a smile and dance. Sorry I can't give him a name-check as I couldn't read his badge properly 'cos he was always on the go limbo-ing, moon-walking, etc. The resident "big band" was excellent and the other entertainment was good,(comedy, juggling, magic, hypnotist, comedy-classical musicians, and we especially enjoyed the vocalist Laura Broad.) Unfortunately I can't comment on Darren Day's shows as his performances coincided with our pre-booked Chef's Table experience. We went on ships tours at every port and all were over-priced, too short (especially the Hermitage in St. Petersburg) but interesting, but we've come to expect that from all ship's tours, so no surprise there, but at least we had the security of knowing we wouldn't be left behind if anything happened to make us late back. We were a bit aggrieved in Oslo though when far more tours had been booked than Oslo had buses, so we had to be dropped off while the bus went off to collect another group and then we'd to hang around in the rain until the bus could spare time to come back for us, and so on throughout the day. On the down side, it's true what others say about on a cruise people are pestering you to spend money all the time, and this time was no exception. Even when you do as you're asked and pre-pay your tips in full, near the end we found an envelope from our steward asking us to give him an additional tip. Sometimes these small things are like the straw that broke the camel's back and make you really wonder if it's time to think about a different form of holiday in the future. Read Less
Sail Date June 2017
Baltic cruise for interesting places to see and visit The ship is huge and well run. Always on time and quick to dis- embark Oslo, Norway a huge disappointment and not really worth the time going there,especially since non American ... Read More
Baltic cruise for interesting places to see and visit The ship is huge and well run. Always on time and quick to dis- embark Oslo, Norway a huge disappointment and not really worth the time going there,especially since non American and non Brits are not welcome Cruise should consider going to Stockholm Helsinki,Tallinn,Copenhagen and Brugge very good and really worth a visit Saint Petersburg is a must. A very beautiful clean city and so much history and beauty- we think it beats Paris hands down Ship poorly maintained and cause for concern-seats in the show areas were broken and many lights had failed-a cause for concern because you wonder what else is being neglected Cabin good and staff excellent. Very compact cabin,well laid out and comfortable The food was poor but the service excellent Entertainment Good but not Hypnotist and Love and Marriage Violinist excellent, Singers and Dancers good but loud Staff great Read Less
Sail Date June 2017
What’s good Much cleaner than some other major cruise lines particularly in the rest rooms Excellent musicians and dancers Excellent ice shows Good range of quality food in the Windjammer self serve Waiters are very good, ... Read More
What’s good Much cleaner than some other major cruise lines particularly in the rest rooms Excellent musicians and dancers Excellent ice shows Good range of quality food in the Windjammer self serve Waiters are very good, and unlike on some other RC cruises they are not trying to sell you a drink literally every five minutes Two faults reported were fixed the same day each with just one call to guest services. On some other major cruise lines such faults have required 4 separate discussions over 2 days. Improvement opportunities If you are someone who likes to spend a good day in each port from 0800 – 1700, this is not the cruise for you. At some ports we were not allowed off until 1030, at some we were required back on by 1500. So check the itineries carefully before booking. RC repeatedly threatened to leave at the stated time with or without passengers who had not booked on an RC tour, but several times there were passengers seen strolling back from independent trips such as hop on hop off buses. Especially on sea days there was very little to stretch the mind unlike other cruise lines I have used. No talks on anything historical, political, technical or anything else thought provoking.. Only one ballroom dance class. It is literally Butlins at sea, so just leave your brain at home. Much of the program consists of sales of amazing new gemstones exclusive to cruise ships, exclusive American art by famous American artists no one has heard of, mindless pub quizes etc. There was a port talk on Oslo by John Rossi who was introduced as an IT academic, but this was just a powerpoint show of random content that could have been assembled by a small child. ‘Cruise Director’ Cuddy appeared to just be the happy clappy chappy who introduced many of the shows, but on more than one occasion he did not appear to know where were going. There were announcements about going under bridges between Denmark and Sweden and Denmark and Norway, in fact we only went under a bridge linking two parts of Denmark. Reservations for the formal dining room experience with the reservation assistant or whatever she called herself – when asked what was the ‘fish of day’ with ‘chefs selection of vegetables’ on the menu, she made four phone calls to find out. When I later sat down in the restaurant the waiter advised me something completely different which turned out to be correct! As for the rest of the formal dining experience, several little details are disappointing. - the menu did not change much over the trip, eg French onion soup was offered on several nights, - Sugar was served in paper sachets on a plastic dish - Salad dressing was served in bottles - Very artificial cream was served as cream with desserts. I discovered that a sample of this cream that was left out for several days did not change at all, no mould, no smell etc, so one wonders how it is stored on board. - Dress codes are not enforced at all. In the evening you can go in the formal restaurant in jeans or go in the Windjammer in shorts and a vest. Children. I have never encountered so many noisy children on a cruise and who were encouraged by there parents. I suspect most of them were from the home country of the cruise line although they did not all speak English. Read Less
Sail Date June 2017
We wanted to visit the destinations on this cruise all the destinations visited were excellent . Royal Caribbean standards have dropped dramatically since our last cruise with them . Formal nights dress code was not adhered to lots of ... Read More
We wanted to visit the destinations on this cruise all the destinations visited were excellent . Royal Caribbean standards have dropped dramatically since our last cruise with them . Formal nights dress code was not adhered to lots of passengers in shorts and tee shirts this is unfair to the passengers who have made the effort.. Royal Caribbean now only suggest that the evening is a formal night .The food in the main dinning room standard has dropped dramatically now only 3 course. You are now bombarded with staff and leaflets delivered to your cabin trying to get you to use the specialist restaurants with a cover charge this is probably why the standard of food in the main dining room has dropped . you are also pestered by the ships photographers all the time to a point where it gets very annoying. All sorts of leaflets delivered to your cabin promoting the very high spa prices etc . We binned a total of over 40 leaflets delivered to our cabin on a 12 day cruise this is unacceptable . . The cabin we had on deck 10 cabin 1285 a virtual balcony cabin was quite small the virtual balcony was better than an inside without one. This cabin has a quite loud air con noise coming from behind the rear wall in the cabin but ok if you used ear plugs tho block out the noise . The entertainment in the headliners theatre was very good although some of the show times had very poor start times ie 7.30pm when 1st siting dining was on and then 9.15pm when 2nd sitting dinning was on this made it very difficult for second sitting diners to attend the shows why? All the other entertainment seemed to be quizzes all run at very awkward times the circus parade was held at 17.45 pm just when we were leaving port when most passenger wanted to be on deck to see us depart .Only one sail away party on deck the first night. virtually if fact no main deck entertainment only films that most of us had not heard of and had about 10 passengers watching them . The service on board was quite water in the main dinning room very good but a lack of bar staff on the decks most of the time there was a lot of people waiting at the bars to be served . all in all we went on the cruise for the ports of call which were very good at the right time of year . the cruise ship standard has dropped almost to to the point of being a holiday camp atmosphere Read Less
Sail Date June 2017
We chose the cruise for its destination to St.Petersburg, especially the tour to the Hermitage, late leaving ship, customes nightmare, eta at Hermitage 9.00am arrived at 10.30am due to taxi crashing in to us than having to walk several ... Read More
We chose the cruise for its destination to St.Petersburg, especially the tour to the Hermitage, late leaving ship, customes nightmare, eta at Hermitage 9.00am arrived at 10.30am due to taxi crashing in to us than having to walk several blocks to get there, when we arrived could not move, it was chock a block with people, total waste of time. then told we had to walk in the rain due to bus unable to move so as we could remove items left on bus. rainsoaked removed items got on replacement bus and low and behold the bus that could not move drove away?????? We booked early for the best deal and after speaking to many on board we paid approximately double that of others missing out on the delux drinks package and onboard spend. We felt badly treated and let down. The cabin was tired, the food is bland, the entertainment is not as good as they think they are! the ship is money orientated and I am sure they would accept blood when you run out of money. The service staff are great, the shore excursion staff could all do with extra training, learning things like putting up notices for changed departure venues or even making announcements for the same to save the weary traveller walking from one end of the ship to the other and back. Read Less
Sail Date June 2017
We've been on lots of cruises, but generally regard ourselves as Budget cruisers. We paid a premium for RCI as others had said how good it was - alas we were disappointed. Despite us having booked months in advance for three of ... Read More
We've been on lots of cruises, but generally regard ourselves as Budget cruisers. We paid a premium for RCI as others had said how good it was - alas we were disappointed. Despite us having booked months in advance for three of us, the cabin was only ready for two. Mould was growing in the shower and the cabin was tatty. These items were quickly resolved when highlighted. The ship is quite tatty and certainly needs a good clean - but the ship is very well desigined, partiularly considering it's age. It feels like RCI have been making cuts. Cleaning and maintenance were skimped. Queues were horrendous for drinks and food at some point. It's rare on a cruise to have to be concerned about the limited availability of food, but that was the case. I heard one couple arguing at 4pm because they were lying by the pool on deck 11 and the only available food was on deck 4 and there was a 20-30 minute queue. Windjammer closed very early, so there was no quiet area/buffet/bar as the only food available after 9pm was on the promenade where all the noisy bars are. When people were coming into Windjammer after a full day on a tour, food was being removed in front of them and they were sent to the Promenade on deck 4 where there was a huge queue and no seats. Similarly getting a drink was very hit and miss. Almost all of the staff we dealt with were friendly, pleasant and helpful. There were just too few staff and they were not well managed. We did have a good holiday, and would consider RCI again, but for 30% less than we paid. It was a very mediocre product for a premium price. Read Less
Sail Date June 2017
Our Family always cruise with Royal caribean, our favourite ship is The Indi. We choose the Baltic as we hadn't been there before on reflection we should have gone a few weeks later ( the weather wasn't as warn as we would ... Read More
Our Family always cruise with Royal caribean, our favourite ship is The Indi. We choose the Baltic as we hadn't been there before on reflection we should have gone a few weeks later ( the weather wasn't as warn as we would have liked when we spent time at sea there wasn't enough seats around the ship when the weather was bad. the lowest time was:- We went on the palace, river and canal tour in St Petersburge ( not a good idea) we were delayed by 3/4 of anhr to start then we had to wait an hour to go into the palace the tour wast the most inspiring as we had to parry with other tours to go into rooms the coach backed into a car while we were in it and we had to all get out of the coach and walk for 100 yards then get back in the coach the tour took 2 1/2 hour extra to complete. The highlight was Enjoying each others company and meeting some interesting people. Read Less
Sail Date June 2017
We chose this cruise to the Baltic mainly for Russia but the whole Russian experiance was disappointing a 9+ hour trip but we only had just over hour at Peterof very rushed 3 fountians out of hundreds and a hour at Hermitage we went ... Read More
We chose this cruise to the Baltic mainly for Russia but the whole Russian experiance was disappointing a 9+ hour trip but we only had just over hour at Peterof very rushed 3 fountians out of hundreds and a hour at Hermitage we went through so fast .Our friends booked a private tour less money than R C and saw so much more and better value.Our tour guide was lovely but he had to get back to take a evening tour out.All others ports of call you can do on own. Staff on board lovely couldnt do eough for you . Cabin clean but tired windjammer restaurant lovely food but trying to find a table a nightmare sometimes they rope third seating of crazy. Entertaiment in theatre Juggler was very good and Graffiti Classics was the best show i have ever seen 10/10 awesome. Bobby Davro was very 70s and the Magician was awfull. All the other bars had very good entertainment Read Less
Sail Date June 2017
We had the last accessible suite available (1308), which was a good size but very tired pending its' refit this coming winter, with extremely stained mattresses and shower curtain - issues which were resolved after we insisted. Plenty ... Read More
We had the last accessible suite available (1308), which was a good size but very tired pending its' refit this coming winter, with extremely stained mattresses and shower curtain - issues which were resolved after we insisted. Plenty of space in the dressing room too. Once the problems were sorted, service seemed vastly improved, cleaning to a good standard with particular kind attention paid to my invalid partner. Balcony sunbathing depended on route direction and mooring, so check it out if it is important to you, otherwise the pool area has plenty of sunbeds. Plenty to do on board, ice skating show excellent and many good comedians in the theatre. Spa was fine though treatments are pricey, and they always want you to have more! Excursions were good on the whole, and always weather dependent in the Baltics, so be prepared. My main destination to visit was St Petersburg, Peterhof Palace and fountains, and St Catherines Palace the next day (we had visited the Hermitage before). The tour was a poor experience as there were so many other, queueing was continuous everywhere yet we were rushed through the palace making it impossible to view the fine artefacts and designs, whilst wearing protective shoe covers (strangely not worn by any room attendants). The guide could not be heard on our receivers as she had already passed through the rooms we had just reached. The experience was bad enough to make me cancel St Catherine's the following day, so very disappointing. The excursion team was obviously under pressure in St Petersburg which made some of them a tad 'frustrated'. Dining in Windjammer was not good for us, the staff tried their best though, but we like hot food on china plates. Plastic and cold/dry food doesn't do it for us. Sapphire dining room was very good once we explained what we liked to our head waiter, and Gusti, our wine waiter has a smile to die for. Read Less
Sail Date June 2017
Food and service very good. Main restaurant preferred as buffet restaurant very crowded and stressful at peak times. The speciality dining venues were mixed. The steak house and diner were good but the mexican poor(bland tasting food) ... Read More
Food and service very good. Main restaurant preferred as buffet restaurant very crowded and stressful at peak times. The speciality dining venues were mixed. The steak house and diner were good but the mexican poor(bland tasting food) Entertainment average 'star act's not very good. Cruise entertainers good but content not average(and only a few shows). Seating space extremely limited (especially on sea days) often impossible to find a seat, main lounge was often used for over events e.g. Art auction which made the situation worse. The Gym was very good with plenty of machines. The shore excursions were mixed, St Petersberg was a nice place but immigration/traffic and long delays in entry to palace made the experience poor. The museum visit on the 'Gent industrial museum and sight seeing tour' was poor. The Oslo Icebar was mixed(imagine Ice walls and sculptures in an office block with false ceiling...) TV is staterooms was poor there was limited content which was constantly repeated e.g one or two programmes from a given program repeated every day. Rentable movies were very expensive. Read Less
Sail Date June 2017
My husband and I cruised on Harmony of the Seas for our honeymoon last summer and were so impressed that we booked this cruise in October, based on a special offer on the company's website; however this offer wasn't actually ... Read More
My husband and I cruised on Harmony of the Seas for our honeymoon last summer and were so impressed that we booked this cruise in October, based on a special offer on the company's website; however this offer wasn't actually honoured for whatever reason (according to the website advert, full beverage package and wifi were supposed to be included, but they were mysteriously absent from my booking without me realising - why would I, as far as I was concerned, I booked a package deal, I had no way of knowing anything otherwise!) Upon boarding the ship, I was immediately struck by how much smaller and shabbier the ship was, compared to Harmony - fair enough, it IS older and smaller, I just hadn't realised just how much smaller it would be. The cabin is very small, but adequate. Our stateroom attendant was very attentive but the room itself is a bit shabby and dusty looking. We mainly ate in The Windjammer because I'd pre-booked 8.30 dining time and we were usually hungry before then, so only ate in the Dining Room twice - it was lovely both times. The Windjammer food, in my opinion, looks great but tastes bland; a lot of it just salty without there being much flavour of anything from it. I eat meat very very rarely, so tried the pasta and rice dishes, which looked good, but just tasted of nothing!! And the actual vegetables on offer are very sparse; many nights I would only see literally one dish of vegetables; maybe 2; something like sliced carrots and sweetcorn in one dish, and green beans featured quite a bit. The age demographic was old. (we are aged 36 & 40, so we're not young party animals!) It took til Day 5 before I found a seat anywhere on the central promenade, and at that point, we'd already felt obliged to give our seats up twice to older guests - once for the emergency drill and once in the Windjammer. As a result, I feel like the entertainment was probably tailored to the older crowd and even in the karaoke and nightclub, the DJ was terrible - just terrible! The ports of call were fantastic, Oslo is expensive; when we got off the ship, it was raining so everyone dashed to the souvenir shops in the port to buy umbrellas and hats,all of which cost around 10 euros each. We bought 2 coffees and 1 hotdog to take away from a shop and it came to about 15 euros. It is a lovely city! Copenhagen is colourful and pretty, Helsinki is interesting and friendly, St. Petersburg is absolutely magnificent, Tallinn is quaint and Brugges is beautiful. The port days were brilliant, but the sea days were long, cold, wet and windy. You can't spend much time outdoors, so it gets very irritating on the Royal Promenade with so many guests squashed together indoors all day. Read Less
Sail Date June 2017
This was our 10th cruise, and our 2nd with Royal Caribbean. The staff was very polite and helpful. We had a balcony room and it was a typical balcony room square footage-wise and storage-wise. I would give the food a rating of 4 out of 5 ... Read More
This was our 10th cruise, and our 2nd with Royal Caribbean. The staff was very polite and helpful. We had a balcony room and it was a typical balcony room square footage-wise and storage-wise. I would give the food a rating of 4 out of 5 stars. The problem we encountered was venues were not large enough to accommodate the large crowd that wanted to participate in the activity (i.e. trivia contests, etc. in the Schooner Bar and Star Lounge). Even if you got to the venue early enough (i.e. at least 30 minutes) all the seats were taken. Also, the movies (all current films) were shown only outdoors (they should have been shown indoors in bad weather in the Metropolis Theater, but that wasn't done). Ship excursions (especially the panoramic tours) did not give enough time for shopping (I suppose R.C. wanted you to buy your souvenirs on-board). The tours we were on did not build in a "comfort stop"--you either used the bathroom or saw the site...there was not time to do both. R.C. advertises tours for mobility impaired people...most of those never happened even though there were enough people on board with scooters, canes, and wheelchairs that could have filled them up. Several functions were held on the Promenade Deck, which when held resembled Times Square on New Year's Eve. IF we book a cruise with R.C. again, it will be on one of their smaller ships where the different venues can accommodate those interested in attending and book tours with outside companies that advertise smaller group tours. Read Less
Sail Date June 2017
The ship was impressive huge but easy to find your way about. Entertainment was absolute rubbish. Highlight of week was Bobby Davao we walked out. He spent all his time insulting people, it seems a trend, we had three so called comedians ... Read More
The ship was impressive huge but easy to find your way about. Entertainment was absolute rubbish. Highlight of week was Bobby Davao we walked out. He spent all his time insulting people, it seems a trend, we had three so called comedians all did same. The dance group was ok, but only appeared three times in 11 nights. Food was exceptional windjammer busy but still good we always got a table,the Sapphire was wow service always good to excellent The room larger than we have had comfy no complaints in any shape or form, credit to staff The service desk was less than helpful, my wife lost her passport coming aboard in Russia, they just said go to bed sleep on it, really could you? The security people were great turned the place upside down found it, Watch out for the drinks packages sp and up make sure you get up Now the worst part, pay pay pay and then pay again I wanted 4 a batteries for camera, no shop on board sold them, I could get rechargeable ones for 59 dollars including charger I Finland I got 4 for 4 euroes All e shops sold expensive and I mean expensive stuff, no place to go to say a razor The tours, use the hop on hop off busses well worth it but make sure in Helsinki you have plenty of time traffic is really bad had us worried we wouldn't make it back Tour organisation is bit amerterish, we went to ballet had to stand for half an hour waiting for busses dam cold The ship shakes and shivers in anything but calm, had to stay up all night with her as she was seasick,they showed films on the big screen outside at night , we we in the Baltic for heavens sake. Show them inside it's stupid laid there with heavy coats on blankets watching film in a gale Read Less
Sail Date June 2017
Embarkation in Southampton went smoothly and quickly and we had a fair bit of time to explore the ship before sailing. Our inside cabin had the virtual balcony, and felt much larger and brighter for it. We were a bit disappointed with the ... Read More
Embarkation in Southampton went smoothly and quickly and we had a fair bit of time to explore the ship before sailing. Our inside cabin had the virtual balcony, and felt much larger and brighter for it. We were a bit disappointed with the dining and entertainment, the food was average at best and the menu selection limited. The same menu was offered on formal night without the usual special selections. The menu did offer lobster and decent steaks at an additional exorbitant cost. The nightly entertainment was hit and miss, for me mostly a miss. The public areas on the ship were few and always crowded, and the "High street" with the shops and pubs crammed into the middle forced crowds of people to squeeze single file down the middle. The Windjammer cafe was usually so crowded that finding a seat was next to impossible and to make that worse there is virtually no outdoor seating. Service was not as good as I think it should of been but that could be corrected by increasing staffing levels. The price of extra things on the ship was ridiculous, for the price of one drink aboard you could buy a whole bottle ashore, and what they charge for internet is a crime. The ports and shore excursions offered are very good, be prepared for long lines in St. Petersburg, security is very tight, but worth the wait. I will not sail with Royal Caribbean again unless they stop trying to be the cheapest cruise line and restore the service and reasonable prices that they once had. Read Less
Sail Date June 2017
We chose this cruise because my dad who has been on many cruises wanted a holiday after his wife died. We were looking forward to visiting ports in the Baltic. The good points: the ship was clean, the poor staff who work long hours ... Read More
We chose this cruise because my dad who has been on many cruises wanted a holiday after his wife died. We were looking forward to visiting ports in the Baltic. The good points: the ship was clean, the poor staff who work long hours away from their families were amazing, our stateroom with balcony was good, plenty of space, good lighting and plenty of mirrors! The food was good considering how many people they have to feed. The bad points: there are not enough public seating areas especially if the weather is bad as people cannot use the upper deck. I went to the origami class which was held in the Schooner Bar but could not get a seat. There are a lot of quizzes or Bingo or the Casino or talks on things like How to get rid of puffy eyes or how to get rid of stomach fat! I don't like quizzes, I think having to pay nearly 30 dollars for a game of Bingo is expensive as is 60 dollars for a cup cake demonstration or 89 dollars to be shown round the kitchen and visit other areas on the boat. If you go to the beauty consultations there is a hard sell afterwards to pay for treatments. Maybe if you go on lots of cruises you get more for your money like drinks packages and free internet. We didn't so the cheapest wine at the table was 35 dollars which tasted like vinegar, we had to buy ones which cost over 45 dollars. The internet was 13.99 dollars per day each and only worked in certain areas of the ship. The entertainment was poor, the comedian on our last night died on his feet. The ice show was good as was a juggling comedian and an act called Graffiti. There were films on the pool deck but we had bad weather. The shopping promenade was so busy most of the time that you felt like you were in a busy shopping centre with nowhere to sit. My poor dad struggled to walk through there. We visited lovely places but be warned if you visit Russia there are strict visa controls. The queues to get off the ship snaked all up the stairs ad for some it took over 2 hours to get off. Don't book an all day trip or an afternoon trip plus the ballet because you are likely to be late getting back and not have time to change and get the next coach. Thankfully we did not book with the cruise tours we used ToursbyLocals, best money spent! If you are going to Bruges it is easier and quicker and cheaper to get a taxi if there are 4 of you than struggling with buses and trains. There were lots of people on he ship who love cruising and love this ship but it is not for us. I will choose to spend £4,500 for 2 of us differently. Read Less
Sail Date June 2017
This was our second cruise on this same ship not picked by choice but for for suitable date fitting within our working pattern. We had a wonderfull 1st cruise so we chose RC again, but wre left disapponting this time round.. Our cabin ... Read More
This was our second cruise on this same ship not picked by choice but for for suitable date fitting within our working pattern. We had a wonderfull 1st cruise so we chose RC again, but wre left disapponting this time round.. Our cabin although clean and comfortable was kept clean by our excellent room attendent, but we were led to believe although we booked an interior room, because this room was very last at the back of the ship it had a small window, the RC next cruise operative either misrepresented by mistake or not... so this was not the best start to our cruise. The service staff are excellent, very friendly even when dealing with abnoxious passengers., day time activities are varied enough for most tastes, outdoor films should be shown indoors during poor weather conditions. Four Specialist dinning available at a price, which does not offer good value for money hence why they are mostly empty, each passenger should be entitled to a free meal which may encourage more diners. The cruise entertainers are very good which offers some to most tastes, but the headline acts were more poor with the exception of Grafitti Classical who were excellent. The times of the entertaiment should be slightly earlier to fit in with dinning times and other entainment povided by the cruise musicans. RC Shore excursions are expensive and offer poor value for money, we decided on this occassion when visiting ST Petersberg to go with RC and got a very por experience when requesting a refund the excursion team were less than helpful. Private tours offer a better value and experience, on most ports you can do your own research . I would never recommend an RC excursions, be wary of using shuttle buses which are pricey, check the internet often towns are walkble, share a taxi, tams and buses usually are just outside the port and are inexpensive. Food at the main dinning menus have limited choices, the windjammer the self service has an excellent option choices but be prepared to hunt for vacant tables. The drink package although expensive may offer better value than buying separately, as RC drinks are expensive and a 18% service charge applied each time even for bottled water. Read Less
Sail Date June 2017
I booked 2 rooms one for us and another couple friend. This was their 1st time on a cruise so they loved it however it was our 5th but 1st time with Royal C. I found ship very small compare to others and very crowded on a sea day. Always ... Read More
I booked 2 rooms one for us and another couple friend. This was their 1st time on a cruise so they loved it however it was our 5th but 1st time with Royal C. I found ship very small compare to others and very crowded on a sea day. Always struggling to find space to sit near the bar area when there is nothing else going on. Also hard work finding seats up in the Windjammer at anytime. Food in the dinning hall was very poor quality and tasteless though the head person who was looking after our table was trying his best but the chef's compare to WindJammers were not good with our requests and 3 of us were vegetarians. Finally we decided to just eat in Windjammer. Also they closed at 9pm which was too early as lots of people use to get there after the 1 show and people who want to see the 2 show were also trying to eat there as it would close before the 2nd show finished. Some waiters were friendly and others not, as they struggled with speaking English. Our room was on the 9th floor 9660 which was right opposite the stairs for service and so bringing luggage or taking luggage or any other time we use to hear lots of noises at odd hours. Entertainment was good but then other cruise liners were also good. We had all inclusive drinks package so that was good but even then from 4th day they did not have mint or sometimes lemon or certain beers and asked us to go to another bar which kept our choice. Oh and on the 10th day we found out from another passenger that we could order special request food at Windjammer which was really nice but this should have been told by the dinning hall people from the 1st day when they knew 3 out of 4 in our party were vegetarian. Immigration for St Petersburg was very long and took forever. We left our ship at 11.30 since we were queuing from 8.30am !! But it was worth it and our guide was very good English speaking and recovered the lost time and finished late. I would go on this cruise again only if there is a very good deal otherwise if I had to pay the same money then I would go on other cruise liner. Read Less
Sail Date June 2017
Our daughter was taking a holiday with our grandson, who my wife normally looks after in school term. This opened a 'window of opportunity' for my wife and I to take a break, so we looked for a relatively inexpensive cruise that ... Read More
Our daughter was taking a holiday with our grandson, who my wife normally looks after in school term. This opened a 'window of opportunity' for my wife and I to take a break, so we looked for a relatively inexpensive cruise that ran at the same time as our daughter's holiday. Cruising from Southampton wouldn't be our preferred choice but we thought we'd try it anyway. Being RC, the ship would have a flowrider, climbing wall, ice skating, etc., which I like. We suspected the ship would have a few children on board as it was a school holiday, and were proved right. Lifts were packed, sunbeds filled quickly, seats in the Windjammer filled quickly, long queues for the flowrider, screaming babies in push chairs the pub, kids playing in the lifts pressing all the buttons and playing on staircases. Didn't bother with ice skating knowing the rink would be jam packed with toddlers. Adults who wanted peace and quiet fled to the 'Solarium' area which then became packed; all the sunbeds snatched up. My advice to those 'grown ups' who want a quiet cruise in school holidays is to avoid cruises like this. The most peaceful areas on the ship were the jogging track at 6.00 a.m. and the gym, which very few people visited. I wonder why. The entertainment manager was hell bent on getting friendly with the children to make sure they pester their parents to cruise again. Personally we can't understand why parents would take children on a cruise. Our kids preferred the outdoors, beaches, lakes and camping, and seeing new places. Maybe the food and beverage packages are the main attraction. Read Less
Sail Date May 2017
we choose this cruise because of the dates and it was going to the western med. Sadly not to all the ports we wanted but we were excited that we could get to Seville and the Alhambra Palace. Sadly when we had booked and wanted to book ... Read More
we choose this cruise because of the dates and it was going to the western med. Sadly not to all the ports we wanted but we were excited that we could get to Seville and the Alhambra Palace. Sadly when we had booked and wanted to book excursions neither of these places were offered. Normally when we go on a cruise we book the excursions with the ship, my mother is in her 80s and it is easier and you never have to worry about being left behind. This cruise we were forced to make alternative arrangements, car hire, hop-on-hop-off buses, as well as booking some trips with the ship. Most cruise ships make their money with add-ons, excursions, drinks spa treatments, you get the idea, but with this trip we felt it was an art form, just one small example - a medium latte cost $8 and aa small glass of rose $9. We had a JD & coke and a bloody mary for $20.50, far more than you would pay in a bar or restaurant at home. The staff were very friendly and helpful and our 'state room; was clean, neat and tidy. You may think we are a couple of penny pinching first timers, but we have cruised all over the world with different cruise lines and this is the only one that we would really avoid. The food in the buffet varied from tepid and unappetising to hot and tasty and they use melamine 'crockery'. The main dining room had a good selection which changed each night and the staff were helpful organising a change of menu when my mother was not feeling well Read Less
Sail Date May 2017
Oh dear. Royal Caribbean seem to have a 'squeeze every last dollar out of the customer' attitude and it spoiled our experience. This was our first cruise, and we would not sail with Royal Caribbean again, having spoken with many ... Read More
Oh dear. Royal Caribbean seem to have a 'squeeze every last dollar out of the customer' attitude and it spoiled our experience. This was our first cruise, and we would not sail with Royal Caribbean again, having spoken with many experienced cruisers whilst on board. It's not just about money, the daytime activities were pitiful, such as 'try on a watch event' in the watch store, 'guess the price of jewellery' in the jewellery store... the same things, day in, day out. Of the films shown, on deck throughout the 14 day cruise, were Psycho (1960) and ET (1982) and the rest were fillers, i.e. not exactly box office. Apart from 4 or 5 quizzes EVERY day, by often disinterested crew members there wasn't really any other free daytime activity on offer. There was ice skating, and crazy golf, and a rock wall, but not many over 65's want to do that. You could pay USD 80 for a tour of the ship though? Again, that's expensive per person. I must mention that some quiz hosts/entertainment staff, were fantastic, such as Dominic, engaging with and entertaining the cruisers, but for the most part the hosts were bored and showed it. Everyday, everywhere, even whilst dining in the buffet restaurant, you had crew members plugging the speciality dining experiences, the spa, the behind the scenes tours of the ship, the photography package. I must mention the price of packages too, Bingo packages were USD28 to USD58 for 4 games, photography package starts at USD80 for 5 poses(you can't just buy one photo), wifi package USD13 per day. The alcohol package was USD65 per person, per day, and applies to every day of your cruise, you can't dip in and out, so on a 14 day cruise, you must buy 14 days package or start it from day 3 and then have it for the whole cruise. Suffice to say we did buy drinks but these were USD9 for a bottle of bud or USD11 for a glass of wine so again, captive market that they thought they had, they tried to exploit... Many people go on cruises for food which we thought was just average and very hit and miss. We did alternate nights between the buffet and Sapphire dining room and although service was very good, the food in the main dining room was trying to be fine dining and was pub grub at best. While mentioning the restaurants, we saw a maximum of 8 people in any speciality restaurant so to us, these are wasted space onboard and as we and others could hardly get into the bars around the ship, they would be better converted to public areas for everyone to enjoy and ditch the ridiculously priced boutique shops on the Royal Promenade as well ! Overall the ship was beautiful, clean and comfortable, but the lack of activities or talks, or activities such star gazing, films, crafts etc, made the time drag when you were on board. I think RC should review what they call entertainment, and stop with the hard sell all the time., make the onboard costs of photos, tours a bit more realistic, then people might actually buy them. The evening theatre shows, were average at best, and certainly not 'West end' standard. They were dated, and some were circa 1970's. In future, cruising could well be something we enjoy but we would choose a Line which gives more bang for your buck and with someone who seems to care more about you and the overall experience than money. Read Less
Sail Date May 2017
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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